Intercel Ultra SAM4W User Manual
Ultra SAM4W User Guide V1.3
I
Ver1.3
Ultra SAM4W
(Enhanced Software)
User Guide
Ultra SAM4W User Guide V1.3
II
Ver1.3
Revision History
Version
Modified By
Date
Description
1.0 21/11/2013
Initial version
1.1 12/02/2014
Second Release
1.2 11/09/2014
Third Release
1.3
AMSabangan
15/09/2015
Fourth Release
Ultra SAM4W User Guide V1.3
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Ver1.3
Using this Manual
Thank you for purchasing the UltraSAM4W. The UltraSAM4W is an Industrial 3G/4G Ethernet router. It performs data
communication functions between a wired Local Area Network (LAN) and the WCDMA 3G/4G cellular network (Wide
Area Network WAN). It can access the World Wide Web through the 3G/4G network.
This manual provides information relating to the installation, operation, and application of UltraSAM4W device.
If you find the product to be broken or malfunctioning, please contact technical support for immediate service by
email at www.intercel.com.au/contact
For product updates, manual revisions, or software upgrades, please visit our website at www.intercel.com.au,
access our DOWNLOADS page.
Copyright
Copyright @ 2014 Intercel. All rights reserved.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including
photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Intercel.
Cautions
This product should be operated only from the type of power source indicated on the product label.
This product operated on 12V DC power supply with 1.5A current limit.
Do not open this product.
Do not operate this product near/under water.
Do not place or operate this product near or over a radiator or heat register.
Do not expose this product to dampness, dust or corrosive liquids.
This product should be kept 25cm or more away from the human body.
This product should not be carried by hand during operation.
This product should work in a good ventilation environment. Insufficient airflow may harm the product.
This product shall not be installed inside metal cases.
Unplug the product from the power supply when cleaning or assembly changing.
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Contents
1 Introduction ..........................................................................................................................................................4
1.1 Overview............................................................................................................................................................4
1.2 Features ............................................................................................................................................................4
1.3 Packing List/Accessories ................................................................................................................................4
1.4 Optional Accessory ..........................................................................................................................................4
2 Hardware Description ........................................................................................................................................5
2.1 Front Panel........................................................................................................................................................5
2.1.1 Front Panel LEDs .....................................................................................................................................5
2.1.2 Logos Indication........................................................................................................................................5
2.2 Right Side Panel ..............................................................................................................................................6
2.3 Left Side Panel .................................................................................................................................................7
2.4 Back Panel ........................................................................................................................................................7
3 Installation Instructions ......................................................................................................................................8
3.1 SIM Card Installation .......................................................................................................................................8
3.2 Antenna, Ethernet & Power Plug Connection ..............................................................................................9
4 Specification ......................................................................................................................................................10
4.1 Physical ...........................................................................................................................................................10
4.2 Environment ....................................................................................................................................................10
4.3 Power supply input.........................................................................................................................................10
4.4 Interfaces .........................................................................................................................................................10
4.5 3G/4G/GPRS Radio.......................................................................................................................................11
5 Web Interface ....................................................................................................................................................12
5.1 Login User Interface ......................................................................................................................................13
5.2 Logout User Interface ....................................................................................................................................13
5.3 Quick start up configuration ..........................................................................................................................14
5.4 Expanded Index Menu (EIM)........................................................................................................................15
5.5 Status Menu Page .........................................................................................................................................16
5.5.1 Hardware Configuration ........................................................................................................................16
5.5.2 LAN ...........................................................................................................................................................16
5.5.3 WWAN .....................................................................................................................................................16
5.5.4 PPPoE ......................................................................................................................................................16
5.5.5 Ipsec .........................................................................................................................................................17
5.5.6 PPTP ........................................................................................................................................................17
5.5.7 Network Connection ...............................................................................................................................17
5.6 Internet Setting > Mobile Network Configuration .......................................................................................18
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5.6.1 Network Setting ......................................................................................................................................18
5.6.2 PPPoE ......................................................................................................................................................19
5.6.3 Mode/Operator ........................................................................................................................................20
5.6.4 SIM Management ...................................................................................................................................21
5.7 Internet Setting > LAN Configuration ..........................................................................................................22
5.7.1 Local IP Setting .......................................................................................................................................22
5.7.2 DHCP .......................................................................................................................................................23
5.7.3 DDNS .......................................................................................................................................................24
5.7.4 NSUpdate ................................................................................................................................................25
5.8 Advanced Setting > Routing Configuration ................................................................................................26
5.8.1 Static ........................................................................................................................................................26
5.8.2 NAT ..........................................................................................................................................................27
5.8.3 RIP ............................................................................................................................................................28
5.8.4 VRRP .......................................................................................................................................................29
5.8.5 DMZ ..........................................................................................................................................................30
5.9 Advanced Setting > VPN Configuration ......................................................................................................31
5.9.1 PPTP ........................................................................................................................................................31
5.9.2 Ipsec .........................................................................................................................................................33
5.9.3 OpenVPN.................................................................................................................................................36
5.10 Applications > NTP/DTS Configuration ....................................................................................................38
5.10.1 Network Time ........................................................................................................................................38
5.11 Applications > PAD Configuration .............................................................................................................39
5.11.1 PAD ........................................................................................................................................................39
5.12 Applications > SNMP Configuration ..........................................................................................................40
5.12.1 SNMP .....................................................................................................................................................40
5.13 Applications > SMS Configuration .............................................................................................................41
5.13.1 New Message .......................................................................................................................................41
5.13.2 Inbox ......................................................................................................................................................41
5.13.3 Outbox ...................................................................................................................................................42
5.13.4 Diagnostics ............................................................................................................................................42
5.13.5 Setup ......................................................................................................................................................43
5.14 Applications > GPS Configuration .............................................................................................................44
5.15 System > Periodic Management ...............................................................................................................45
5.15.1 Periodic Management Configuration .................................................................................................45
5.15.2 Periodic Ping Setting ..........................................................................................................................45
5.15.3 Periodic Reset .....................................................................................................................................45
5.16 System > Firewall Configuration ...............................................................................................................46
5.16.1 Firewall Setup .......................................................................................................................................46
5.17 System > File Upload/Save Configuration ...............................................................................................47
5.17.1 Setting ....................................................................................................................................................47
5.17.2 Firmware Upgrade ...............................................................................................................................48
5.18 System > System Log Configuration ........................................................................................................49
5.18.1 Log ..........................................................................................................................................................49
5.19 System > Reboot Configuration .................................................................................................................49
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5.20 Remote SMS Administration ......................................................................................................................50
5.20.1 SMS ........................................................................................................................................................50
6 Troubleshooting ................................................................................................................................................53
7 Appendix: Abbreviations and Acronyms .......................................................................................................54
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1 Introduction
1.1 Overview
The UltraSAM4W is an Industrial 3G/4G Ethernet Router designed to perform data communication functions between
a wired Local Area Network (LAN) and the cellular network (Wide Area Network, WAN).
Its environmental qualities, notably its wide temperature range of operation, its robustness and throughput
performances, make it a perfect tool for industrial application like metering, telemetry or security monitoring.
1.2 Features
HSPA+/UMTS/4G/LTE Wireless Module
10/100Mbps Ethernet Port
External Antenna (Main Antenna and Aux Antenna)
GPS Feature (Optional Antenna)
12VDC 1.5A Input Power Supply (Microfit Connector)
Protocols and protocol settings: TCP/IP, DHCP server, DDNS, NAT, non-NAT, port forwarding, HTTP, ARP, PPP,
APN, NTP, VPN – IPsec, VPN – PPTP, VPN – OpenVPN
Web Base Interface, Periodic Administration, Local/Remote Firmware Upgrade via HTTP, SIM Management, Time
Configuration, NTP Time Synchronization.
SMS Administration and control
1.3 Packing List/Accessories
The UltraSAM4W modem is delivered with:
External Multiband Antennas with SMA RF Connector
RJ45 Ethernet Cable for PC Connection
Quick User Guide
220Vac Adapter with Microfit Connector
1.4 Optional Accessory
External GPS antennas with SMA RF connector
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2 Hardware Description
2.1 Front Panel
2.1.1 Front Panel LEDs
3 LEDs indicate different modem’s status:
Power LED
Turns ON when power is applied and system initialization is successful.
Blinking LED means SIM card not properly installed or system initialization failed. The modem will go into
non-WAN mode (standby condition).
Stays OFF when main power is off.
LAN Network LED
Blinking when packet switched data is being transferred through the modem
Stays OFF when there is no network activity.
WWAN LED
Stays ON when connected to the 3G/4G network.
Stays OFF when disconnected to from the 3G/4G network.
2.1.2 Logos Indication
Ethernet Port – UltraSAM4W and PC connection interface
SIM Card – SIM Card Holder
USB Host – USB Port; support uZiP ZigBee Dongle (not included in the package)
Power Supply – Input Power Supply (Microfit connector)
Power LED
LAN Network LED
WWAN LED
LAN
SIM
USB Host
Power Supply
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2.2 Right Side Panel
A. MAIN ANT - Main Antenna Connector
Main RF Antenna (SMA-F); Customer should use provided Antenna for connection.
B. DIV ANT. - Aux/DIV Antenna Connector
Auxiliary antenna connection, RX antenna, improve the radio sensitivity
(Caution: DIV Antenna, should point at a different direction compared to Main Antenna to improve
Diversity Gain, Isolation and reduce mutual interaction.)
C. SERIAL - Serial Port / PAD Port
Serial Port between external device and UltraSAM4W. PAD feature is supported.
D. RESET - Reset Button Hole
Long press (longer than 5 seconds) to perform factory reset. After factory reset, modem will
automatically restart. Note remote login will be disabled after factory reset.
A
B
C
D
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2.3 Left Side Panel
A. LAN - Ethernet Port
Plug the supplied Ethernet Cable into this port and plug the other end of the cable to your PC before
using the UltraSAM4W modem
B. SIM - SIM Card Holder
Be sure that a SIM card is properly inserted before switching on the modem
C. USB - USB Port
USB Host with uZiP ZigBee Dongle Supported
D. DC - DC Power Supply Port
Input Power Supply (Microfit connector)
Power supply socket pin assignment
*** Be sure that a SIM card is installed properly before power on ***
E. GPS Antenna Port (Option)
GPS antenna input (SMA-F) which enable user to connect with external antenna to improve the
sensitivity of GPS performance.
2.4 Back Panel
Product Label
Model Name, Serial Number, IMEI, MAC address and default access web browser link’s information.
D
C B A
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3 Installation Instructions
3.1 SIM Card Installation
A. SIM Card Holder
B. Button to extract the SIM Holder from the UltraSAM4W Modem (when inserted)
C. SIM Card
Extract the SIM Card Holder (A) from the modem by pushing the button (B) on the Left Side Panel.
Insert your SIM Card (C) to the SIM Card Holder (A), as shown in the picture.
Re-insert the SIM Card Holder with SIM Card into the SIM card slot in the appropriate direction.
Be sure as well that SIM card is properly inserted before switching on the modem.
A C B
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3.2 Antenna, Ethernet & Power Plug Connection
Before connecting the Power Supply to your UltraSAM4W modem, the Main Antenna and the Ethernet Cable must
be properly connected.
The antennas are positioned on the Main & DIV Antenna Connector on the Right Side Panel. The Ethernet cable and
power supply cable is plugged in the appropriate port on the Left Side Panel.
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4 Specification
4.1 Physical
Size
122 mm x 102 mm x 29 mm
Weight
250 g (including Antenna)
220 g (net weight)
4.2 Environment
Storage Temperature
-40°C to 85°C
Operating Temperature
-40°C to 85°C
Relative humidity (operational)
< 95% non-condensing
Maximum supported Air Discharge
(IEC 61000-4-2)
±15kV
Maximum supported Contact Discharge
(IEC 61000-4-2)
±8kV
4.3 Power supply input
Working supply voltage
12VDC 1.5A
Power supply connector
Molex MicroFIT
4.4 Interfaces
Supported SIM card voltage
1.8V / 3V
Ethernet speed, link
10-100 Mb/s, Auto-MDIX
Ethernet line isolation
2kV
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4.5 3G/4G/GPRS Radio
Network Band Support
GSM/GPRS/EDGE
850/900/1800/1900MHz
UMTS WCDMA/HSDPA/HSUPA/HSPA+
Band I
2100MHz
Band II
1900MHz
Band V
850MHz
Band VI
800MHz (Available in AUS version)
Band VIII
900MHz
4G/LTE (AUS/EUR Version)
Band I
2100MHz
Band III
1800MHz
Band VII
2600MHz
Band VIII
900MHz
Band XX
800MHz
4G/LTE (USA Version)
Band II
1900MHz
Band IV
1700MHz (AWS)
Band V
850MHz
Band XIII
700MHz
Band XVII
700MHz
Band XXV
1900MHz
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5 Web Interface
The UltraSAM4W is configured through its web interface. To launch the web interface, connect the UltraSAM4W
modem to a PC with the supplied Ethernet cable.
Web interface could be accessed by browsing the webpage with IP address 192.168.1.1
On your PC, the configuration of the “connection to the local network” must be checked so that it has a good IP
Address:
Either the PC gets the IP address automatically from the UltraSAM4W modem (DHCP).
Or set the IP address to 192.168.1.X where X is from 2 to 253.
Suggested Web Browser for the configuration of the UltraSAM4W are as follow: Internet Explorer 8.0 or later, Mozilla
Firefox 22.0 or later.
Open a web browser. Power on the module, wait until the IP address of the PC is well distributed by the UltraSAM4W
modem, then type in the address bar 192.168.1.1, which is the default IP address of the modem. You will be
forwarded to login page for entering Username and Password. By default, the Username and Password are both
“admin”. They could be changed through the web interface later.
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5.1 Login User Interface
User can access UltraSAM4W configuration menu by login web browser system.
Please follows below instructions for the access
1. Open web browser and navigate address http://192.168.1.1
2. Enter username and password
3. Click Submit to login.
Two default user accounts are preset in the system: Root Account and Admin Account
Root Account
Username
root
Password
root
Admin Account
Username
admin
Password
admin
Root Account allows full control and access to all settings.
Admin Account allows lower level of authorization on the configuration.
Only Root Account allows firmware upgrade, configuration backup, restoring and factory reset function.
Once the Username and Password are confirmed, the status page of the web interface with basic information of the
LAN and WAN connection will show up.
5.2 Logout User Interface
For security reasons, make sure to logout from the web interface after configuring the UltraSAM4W modem by clicking
Logout on the top manual bar.
After a successful logout, the system will re-direct to Login Menu.
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5.3 Quick start up configuration
For a quick start up when you first use the UltraSAM4W modem, you just need to configure some basic parameters.
For advanced settings and detailed explanations, please refer to the configuration section.
To configure a simple setting and make your UltraSAM4W modem work, the two parameters you may need to specify
are the APN (Access Point Name) and SIM PIN code.
Quick Startup Parameter Setting:
1. SIM PIN Setting
If your SIM card needs a PIN code, select Internet Setting -> Mobile Network -> SIM Management, Fill the PIN
code in the bar and check the Enable box.
2. APN Setting
Select Internet Setting -> Mobile Network -> Network Setting; fill in the APN in the first line: the APN depends on
your 3G/4G operator.
After these modifications, your UltraSAM4W modem should work properly.
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5.4 Expanded Index Menu (EIM)
EIM provides users with easier access to all function controls. User could expand all the function features by clicking
the top left PLUS symbol. This helps user to find any feature within the modem control.
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