INTELLINET NETWORK NSC15-WG User Manual
Table of Contents
SAFETY AND REGULATORY NOTICES .....................................................3
1: PRODUCT OVERVIEW.........................................................................6
1.1
NETWORK CAMERAS ............................................................................6
NETWORK VIDEO SERVERS....................................................................7
1.2
1.3
MODEL OVERVIEW..............................................................................7
2: SYSTEM REQUIREMENTS ...................................................................9
2.1
HARDWARE REQUIREMENTS ...................................................................9
2.2
OPERATING SYSTEM AND WEB BROWSER SUPPORT .......................................9
2.3
LIMITATIONS................................................................................... 10
3: HARDWARE OVERVIEW ...................................................................11
3.1
FRONT & REAR ................................................................................ 11
3.1.1 NSC15/NSC15-WG/NSC16-WG Network SOHO Cameras............. 1 1
3.1.2 NFC30/NFC31 Network Fixed Cameras ..................................... 13
3.1.3 NFD30 Network Dome Camera ................................................15
3.1.4 NBC30-IR Outdoor Network Camera......................................... 17
3.1.5 NVS30 Network Video Server ..................................................19
3.2
DIGITAL I/O TERMINAL BLOCK CONNECTOR.............................................. 21
3.3
PACKAGE CONTENTS..........................................................................22
4: INSTALLATION................................................................................23
4.1
CONNECTING TO THE CAMERA ..............................................................23
4.1.1 Windows XP, Vista and Windows 7 ........................................... 24
4.1.2 MacOS.................................................................................. 41
4.1.3 Linux....................................................................................43
5: WEB BROWSER INTERFACE .............................................................44
5.1
LIVE VIDEO PAGE............................................................................. 44
5.2
SETTINGS PAGE (ADMINISTRATOR MENU)................................................ 48
5.2.1 Settings Page – Basic Settings................................................. 48
5.2.2 Settings Page – Advanced Settings ..........................................81
6: VIDEO SURVEILLANCE SOFTWARE ................................................102
6.1
FUNCTION DESCRIPTION................................................................... 102
6.2
INSTALLATION ............................................................................... 102
7: REMOTE ACCESS AND ROUTER SETUP ...........................................103
8: DEVELOPER INFORMATION ...........................................................105
9: QUESTIONS AND ANSWERS...........................................................107
9.1
ACCESSING THE CAMERA ..................................................................107
9.2
WEB BROWSER ACCESS ................................................................... 108
9.3
CAMERA RELATED ISSUES .................................................................109
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Safety and Regulatory Notices
Thank you for purchasing this INTELLINET NETWORK
SOLUTIONS™ Network Camera or Network Video Server. This
user manual includes instructions for using and managing the
camera on your network. Experience in networking will be
helpful when setting up and using this product. Updated
versions of this document will be posted to www.intellinet network.com as they become available. The latest version of
this user manual can also be found on the Installation CD
accompanying this product, along with user manuals in other
languages.
Operation of this equipment in a residential area is likely to cause interference,
in which case the user, at his own expense, will be required to take whatever
measures may be required to correct the interference. This digital equipment
fulfills the requirements for radiated emission according to limit B of
EN55022/1998, and the requirements for immunity according to EN55024/1998
residential, commercial and light industry.
R&TTE Compliance Statement
and Satellite Earth Station Equipment) as of April 8, 2000.
Safety
This equipment complies with EN 60950, Safety of Information Technology
equipment.
This equipment has been tested and found to comply with the
limits for a Class B computing device pursuant to Subpart B of
Part 15 of FCC rules, which are designed to provide reasonable
protection against such interference when operated in a
commercial environment.
This equipment complies with all the requirements of DIRECTIVE
1999/5/EC OF THE EUROPEAN PARLIAMENT AND THE COUNCIL of
March 9, 1999 on radio equipment and telecommunication
terminal Equipment and the mutual recog nition of their conformity
(R&TTE). The R&TTE Directive repeals and replaces in the
directive 98/13/EEC (Telecommunications Terminal Equipment
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Waste Electrical & Electronic Equipment
Disposal of Electric and Electronic Equipment
(Applicable in the European U n ion and other European countries with
separate collection systems)
batteries or accumulators, dispose of these separately acc ording to your local
requirements. The recycling of materials will help to conserve natural
resources. For more detailed information about recycling of this product,
contact your local city office, your household waste disposal servic e or the shop
where you purchased this product. In countries outside of the EU: If you wish
to discard this product, contact your local authorities and ask for the correct
manner of disposal.
Electromagnetic Compatibility (EMC)
This equipment generates radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is e nco uraged to try to correct the
interference by one or more of the following measures:
- Re-orient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment to an outlet on a different circuit than the
- Consult your dealer or an experienced radio/TV technician for help
- Check that shielded (STP) network cables are being used with this unit
EU Countries Intended for Use
The ETSI version of this device is intended for home and office use in Austria,
Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy,
Luxembourg, the Netherlands, Portugal, Spain, Sweden, and the United
Kingdom.
The ETSI version of this device is also authorized for use in EFTA member
states: Iceland, Liechtenstein, Norway, and Switzerland.
EU Countries Not intended for use
None.
This symbol on the product or its packaging indicates that this
product shall not be treated as household waste.
Instead, it should be taken to an applicable collection point for the
recycling of electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent potential
negative consequences to the environment and human health,
which could otherwise be caused by inappropriate waste handling
of this product. If your equipment contains easily removable
receiver
to ensure compliance with EMC standards
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Important Information
1. Camera surveillance laws may differ for each country. Contact the local
authorities to avoid any surveilla nce law violations.
2. Note that the image sensor of this network camera can be damaged
permanently if exposed to direct sunlight. Defective image sensors that
have been damaged by prolonged exposure to direct sunlight are excluded
from the product warranty.
3. Indoor network cameras are not weatherproof. Refer to the environmental
specifications included in the back of this manual. For outdoor use, use a
weatherproof case to protect the camera from water, moisture or
temperature (higher or lower than specifications). To keep the camer a
clean, gently wipe it with a clean, dry cloth.
4. Be sure to use only the DC adapter provided with your camera. If your
network camera supports Power over Ethernet (see the product
information at the end of this user manual for details), you can use an IEEE
802.3af-compliant PoE injector (mid- or endspan) to provide power to the
camera.
5. Always handle the camera with care, as physical shocks can cause serious
damage to the hardware.
6. Be sure to mount the camera securely to avoid any personal injuries. Keep
the camera out of the reach of children.
7. If the camera does not operate properly, contact your local distributor. Do
not disassemble the product, as that will void the warranty.
8. Technical product support is provided by your dealer or distributor via email and phone. Additional technical support is provided by INTELLINET
NETWORK SOLUTIONS via the Web site www.intellinet-network.com.
9. Before contacting technical support, be sure to verify that your camera has
the latest firmware version installed (you can access the camera’s system
information page to find out). To expedite your technical support request,
it is recommended to include a very detailed error description in your
message.
10. Should the camera not power up upon initial installation, you need to
discontinue the use of the product immediately.
11. Returns and replacements of defectiv e products are handled by our
network of authorized dealers. Contact the place of purchase.
12. Used cameras, especially those that they were purchased on auction Web
sites, are excluded from the product warranty.
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1: Product Overview
1.1 Network Cameras
Network cameras are closed-circuit television (CCTV) cameras that use the
Internet Protocol (TCP/IP) to transmit image data over an Ethernet or Wireless
LAN connection. As such, network cameras are also referred to as IP cameras.
IP cameras are primarily used for surveillance applications. A number of IP
cameras are normally deployed together with a digital video recorder (DVR) or
a network video recorder (NVR) to form a video surveillance system. Since
network cameras are equipped with an operating system, they do not require
the presence of a DVR or NVR in order to function. In addition, a network
camera can transmit data in a local network as well as over the Internet.
Access to a network camera is typically achieved with a standard Web browser,
such as MS Internet Explorer or Firefox.
Example showing a wireless network camera in a typical setup
Example showing a network camera in a typical setup with an NVR recording
solution
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1.2 Network Video Servers
A network video server allows connection to an analog CCTV camera via coaxial
cable.
Example showing a CCTV camera connected to a network video server, which
itself is connected to the netw ork.
1.3 Model Overview
This user manual contains information for the following models:
1. NSC15/NSC15-WG
Motion-JPEG + MPEG4, Audio, 300k CMOS
NSC15-WG only: Day/Night, 54 Mbps Wireless 802.11g
2. NSC16-WG
Motion-JPEG + MPEG4 + H.264, Audio, 1.3M CMOS, Day/Night, 54 Mbps
Wireless 802.11g
3. NFC30/NFC30-WG
Motion-JPEG + MPEG4, Audio, 300k CMOS
NFC30-WG only: 54 Mbps Wireless 802.11g
IEEE 802.3af PoE Support for wired model NFC30.
4. NFC30-IR/NFC30-IRWG
Motion-JPEG + MPEG4, Audio, 300k CMOS, Day/Night, IR LEDs
NFC30-IRWG only: 54 Mbps Wireless 802.11g
IEEE 802.3af PoE Support for wired model NFC30-IR.
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5. NFC31/NFC31-WG
Motion-JPEG + MPEG4 + H.264, Audio, 1.3M CMOS
NFC31-WG only: 54 Mbps Wireless 802.11g
IEEE 802.3af PoE Support for wired model NFC31.
6. NFC31-IR/NFC31-IRWG
Motion-JPEG + MPEG4 + H.264, Audio, 1.3M CMOS,
Day/Night, IR LEDs
NFC31-IRWG only: 54 Mbps Wireless 802.11g
IEEE 802.3af PoE Support for wired model NFC31-IR.
7. NFD30
Motion-JPEG + MPEG4, Audio, 300k CMOS, IEEE 802.3af PoE Support
8. NBC30-IR
Motion-JPEG + MPEG4, Audio, 300k CMOS, Day/Night, IR LEDs, IEEE 802.3af
PoE Support
9. NVS30
Motion-JPEG + MPEG4, Audio, IEEE 802.3af PoE Support
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2: System Requirements
2.1 Hardware Requirements
Your computer hardware should meet or exceed the following
specifications:
Access to a single camera with Web browser:
CPU: Pentium 4 1600 MHz (or equivalent AMD)
Video Card: 64 MB graphic card
RAM: 512 MB
Network Adapter: 10/100 Mbps Fast Ethernet
Using the 16-Channel viewing / recording utility:
CPU: INTEL Dual Core Processor
Video Card: 64 MB graphic card
RAM: 2 GB
OS: Windows XP, Windows Vista or Windows 7
2.2 Operating System and Web Browser
Support
INTELLINET NETWORK SOLUTIONS network cameras support Web-browser
based access for all major operating systems.
• Windows 2000, Windows XP, Windows Vista and Windows 7
- MS Internet Explorer 7.x and 8.x (ActiveX & Java)
- Firefox 3.x (Java)
- Google Chrome (Java)
- Opera 9.x (Java)
• MacOS X Leopard
- Firefox 3.x (Java)
- Safari 3.x (Java)
• Linux
- Firefox 3.x (Java)
- Konqueror (Java)
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2.3 Limitations
Web Browser Access
While it is possible to connect to the network camera with a Web browser other
than MS Internet Explorer, some of the features cannot be used. Refer to the
overview below:
MS Internet Explorer 7.x and 8.x (ActiveX)
- view live video in all formats
- record live video by right-clicking the live video
- listen to audio
- use a microphone to send audio to the camera
- view the video in full-screen mode
- use the digital zoom function
- access the administrator menu and configure the camera
- setting up privacy masking, motion and audio detection
All other browsers (Java)
- view live video in Motion-JPE G format
- access the administrator menu and configure the camera
(with certain limitations)
IP Installer
This application is only compatible to Windows operating systems.
Installation on MacOS systems can be done using the Bonjour discovery service
while the installation on Linux systems requi r es manually changing the IP
address of the system to gain access to the camera. Refer to section 4.1
Connecting to the Camera for installa tion instructions.
16-Channel Viewing / Recording Utility
This application is only compatible to Windows operating systems. Visit
www.networkipcamera.com for a complete list of compatible applications.
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3: Hardware Overview
3.1 Front & Rear
The following pages provide an overview of the hardware
features of the different types of network cameras and the
network video server.
3.1.1 NSC15/NSC15-WG/NSC16-WG
Network SOHO Cameras
Front
The image above shows the options for the wireless models NSC15/16-WG. The
wireless antenna connector and the Night-Vision LEDs are exclusive to these
models and cannot be found on the wired model NSC15.
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Rear
Power Connector: The connection for the power adapter, which is
Reset Switch: If you need to perform a hardware reset, you can
Speaker: Stereo connector for the connection of active speakers
LAN: Connection for standard RJ45 Cat5 (or better) network
supplied with the camera.
insert a paper clip into the reset hole and depress the
switch for 10 seconds.
or other line-out audio sources.
cable. Maximum length is 100 m / 300 ft.
Connection of NSC15 to the network (wired)
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3.1.2 NFC30/NFC31 Network Fixed Cameras
Front
Top Mounting Point
1/3” CS-Mount Lens
Bottom Mounting Point
Camera Stand
Front IR Versions
The IR cameras are equipped with a fixed lens that
cannot be removed or replaced. The IR lens
features 12 IR LEDs that output a wavelength of
850 nm and allow the camera to capture video in
complete darkness.
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Rear
Microphone / Line-In Connector: Connector for external microphones or other
Wireless Antenna Connector: RP-SMA jack for the connection of external
Digital I/O Connector: Terminal block adapter for the connection of
Connection using IEEE 802.3af Power over Ethernet
line-in audio sources.
antennas, such as the one provided with your
wireless camera.
external alarm devices. The connector has two
inputs and two outputs.
Note: Connection using the power adapter is supported as well
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.
3.1.3 NFD30 Network Dome Camera
Power Connector: For connection of 12 V DC input.
Audio Out (Green Line): To support audio out with earphones or speakers
Audio In (Red Line): To support audio in for microphone.
Network Connector: For the connection to the RJ45 Ethernet cable. The
Network Indicator: Indicates that the camera has successfully
Network Transmit Indicator: Flashes to indicate network traffic.
Reset: If you need to perform a hardware reset, you can
I / O Terminal Connector: 1 Input and 1 Output to support External Alarm
for two-way audio.
connector supports IEEE802.3af-compliant PoE
input signals.
connected to the network.
insert a paper clip into the reset hole and depress
the switch for 10 seconds.
and Sensor devices used for motion detection,
event triggering and alarm notification.
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1: Connection using IEEE 802.3af Power over Ethernet.
2. Connection using a standard power adapter (1) and a regular LAN switch or
router (2).
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T
3.1.4 NBC30-IR Outdoor Network Camera
IP67-rated housing
Reset Switch
Audio In Audio Out
Infrared LEDs Cable Manager Bracket
12 V DC
erminal Block Connector
RJ45 Network Connector
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1: Connection using IEEE 802.3af Power over Ethernet.
2. Connection using a standard 12 V DC power adapter (1) and a regular LAN
switch or router (2). The power adapter is not included.
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3.1.5 NVS30 Network Video Server
Front
Video In: Input connector for analog CCTV camera.
Video Out: Loop-through port that outputs analog video, which
can be integrated into an existing CCTV surveillance
system.
Mic In: Microphone/Line-In input connector.
Line Out: Line-Out connector for active speakers.
I/O Terminal Connector: 1 Input and 1 Output to support External Alarm and
Sensor devices used for motion detection, event
triggering and alarm notification.
RS-485 Connector: Used to connect analog PTZ cameras to the video
server.
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Rear
PWR: LED lights up once the network video server has
successfully started up.
Power Connector: Connect the power adapter here, unless you wish to
utilize the Power over Ethernet functionality.
Network / PoE Connector: Standard RJ45 socket for Cat5 (or better) network
cable. IEEE 802.3af-compatible input sources are
supported.
Connection Diagram
Note: The NVS30 is a one-channel vid eo server. Only one CCTV camera can be
connected at a time.
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3.2 Digital I/O Terminal Block Connector
The Network Camera and Network Video Server, with the exception of the
NSC15 models, are equipped with a digital I/O interface. It can be used to
connect external alarm sensors (pins 1 and 2) or to power external devices
(pins 3 and 4).
From left to right: Pins 1 (DI+), 2 (DI-), 3 (Com) and 4 (No)
NO COM DI- DI+
Ground
Switch
12 V
Alarm out device
Ground
12 V
Max. 30 W
DI+: Digital Input (+), DI-: Digital Input GND (-)
Com: Power DC 12 V (+), No: Power GND (-)
The NVS30 Network Video Server features two additional pins 5 (+) and 6 (-)
that are used to connect analog CCTV camera with PTZ control (RS-485).
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3.3 Package Contents
You should find the following items in the packaging of your INTELLINET
NETWORK SOLUTIONS video surveillance product.
1. Network Camera (or Network Video Server)
2. User manual (this document) and Quick Installation Guide
3. Installation CD
4. Camera stand (all indoor NSCxx and NFCxx models)
5. Wall-Mount bracket (all outdoor NBCxx models)
6. Mounting hardware (NFSxx and NBCxx models)
7. Power adapter (except for NBC30 (550932))
-> Input: 110/230 V, 50/60 Hz
- 12 V DC (other models)
If any items are missing, contact your dealer.
-> User Manual in electronic form in different languages
-> IP Installer Utility
-> Multi-Channel IP Surveillance Utility
-> Output: - 5 V DC (NSC15 models)
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4: Installation
4.1 Connecting to the Camera
Connect the RJ45 network cable from th e camera’s LAN port to your network;
e.g., the router or a LAN switch, then power on the camera . The boot sequence
will take about one minute. You will need to use the camera’s power adapter,
unless your camera supports PoE (see section 1.3 Model Overview). In that
case you can connect the RJ45 cable to a PoE enabled switch or injector to
power the camera.
By default, the network camera (or video server) searches for a DHCP server
on the network and obtains an IP address automatically. A very common DHCP
server is a router, a device that is found on most networks.
The presence of a DHCP server on your network simplifies the installation and
users with limited knowledge of TCP/IP networks can install the network
camera in minutes. If no DHCP server is found, the network camera will revert
to its default IP address 192.168.1.221.
On Windows systems, you want to use the IP Installer utility t hat finds the
camera on the network and lets you make changes to the configuration.
Once the camera is set up properly, it can be accessed with the computer’s
Web browser. The following sections describe the procedure for Windows,
MacOS and Linux users.
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4.1.1 Windows XP, Vista and Windows 7
Insert the Installation CD into the CD or DVD-Drive.
After a few moments, the CD will automatically start
and display the screen below. If that does not happen,
you need to browse the CD with Windows Explorer and
double-click the autorun.exe file.
1. User Manuals
The user manual for the INTELLINET NETWORK SOLUTIONS Network
Camera is available in electronic form on the installation CD, along wit h
user manuals in different languages.
If you encounter differences between the screen shots show n in the user
manual and the actual screen contents, it is recommended that you open
the manual from the CD, as it may be a newer editio n than the printed
version.
2. IP Installer for Windows
This utility is designed to find the network camera on your network and lets
you make changes to the configuration.
3. Video Surveillance Software
Refer to Chapter 6 Video Surveillance Software.
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IP Installer for Windows Installation
Before you start with the installation, make sure that you are connected to
your computer with a user account that has administrator rights. The
screen shots below are taken from an installation on a Wind ows XP system.
The procedure on Vista and Windows 7 systems is similar.
To begin the installation, click on the link “IP Installer for Windows.” After
that, depending on your system’s settings, you may see t he message
shown below.
Click on “Run” to continue …
… and click on “Yes” to begin the installation.
Select your preferred installation language, and then click o n “Next.”
Click on “Next” on the following screen as well.
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Specify the location where the program should be installed. The default path is
OK to be used on most systems. Click on “Browse…” to select a different
location and click on “Next” to continue.
Select the Windows Start Menu folder.
Select or de-select the optional Xvid Codec and MSN Plugin. If you are not sure
about these options, it is recommended to keep them selected.
Click “Next” to continue.
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Verify the installation summary and click “Install” to begin the installation.
Once the installation has completed, click on “Finish”.
A new shortcut has been created on your computer
desktop; Double-click it to start the application.
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IP Installer for Windows
When the program starts, you are presented with the screen shown below.
Depending on your camera model, the screen may look slightly different, but
the functionality is the same. The IP Installe r utility lists all cameras that can be
found on your network. With this utility you can make changes to the
configuration, perform a firmware upgrade, restore the camera to factory
default values, and reboot the camera. Note: It may take up to three minutes
for IP Installer to show a camera that has been recently (re-)started.
The application has three main tabs: Camera, User and About.
Camera tab
UPnP device list: All cameras that are found on the network are displayed on
this tab. Cameras that are shown in red are currently
configured for a different network and cannot be accessed
with the Web browser before the IP settings of the camera
have been adjusted to your network (see Setup).
Search: The Search button can be used to refresh the view. Typically
it is not required to push the button, as the utility starts
scanning the network as soon as it is started.
Link to IE: Select the camera from the list and click this button to open
the camera with MS Internet Explorer. Note: This function
does not work for other Web browsers; however, you can
open the browser manually and open the URL
http://camera_ip_as_shown_in_list (in the example above,
you would open http://192.168.0.102).
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Setup: Select a camera from the list and click the Setup button in
Upgrade: Select a camera from the list and click the Upgrade button if
Factory default: If you want to reset the camera settings to factory default
order to open the camera configuration dialog.
you wish to upgrade the firmware of the camera. The
firmware upgrade can also be performed with your Web
browser.
values, you can select a camera from the device list and click
this button. When you do this, you will be asked to enter the
administrator user name and password:
Enter “admin” for both.
You will then see the following message:
Click Yes to perform the factory reset.
Reboot: This function lets you reboot the camera. The procedure is
identical to the factory default function, except the camera
does not lose the settings.
Camera Tab – Setup Function
When you click on the Setup button, you first need to enter a valid
administrator user name and password (see above). You will then be pres ented
with the first page of the Setup menu. The first page shows so me basic
information about the camera.
Click the Next button to open the next page.
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User Account Settings Page
User Name: Enter the user name you wish to use for the new account.
Password: Enter the password for the new user account.
Confirm: Type the password in again.
Mode: There are three possible values to choose from:
1. Admin: User has full access to all camera functions.
2. Operator: User can view the live image and change image
related settings such as brightness, contrast , etc.
3. Viewer: User can view the live video of th e camera, but is
unable to make any changes to the configuration.
Viewer
Authentication: On: Every user that connects to the camera has to enter a
valid user name and password.
Off: A user na me and password is only required if the user
wants to change camera-related settings. By setting the
Viewer authentication to off, you allow any user to view the
camera’s live image.
Click the Next button to open the next configuration page.
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