INTELLINET NETWORK NSC11-WN User Manual

USER MANUAL

NSC11 Network
Cameras

Models 551106/551113

INT-NC-UM-1210-01

Table of Contents

Safety and Regulatory Notices..........................................................................3

Chapter I: Network Camera Overview...............................................................5

1.1 Package Contents ............................................................................................. 5

1.2 Basic Introduction ..............................................................................................6

1.3 Basic Introduction ..............................................................................................7

1.4 Key Components ............................................................................................... 8

1.5 LED Indicators.................................................................................................. 10

1.6 Camera Installation ......................................................................................... 12

1.8 Connecting to the camera ..............................................................................20

Chapter II: Using the Web Management Interface..........................................26

2.1 Camera Settings ..............................................................................................26

2.1.1 About ......................................................................................................28

2.2 LAN Settings ....................................................................................................29

2.2.1 IP Address ............................................................................................. 29

2.2.3 Dynamic DNS ....................................................................................... 32

2.2.4 UPnP ......................................................................................................34

2.2.5 LoginFree ..............................................................................................36

2.3 WLAN Parameters (NSC11-WN only).......................................................... 37

2.4 Video.................................................................................................................. 41

2.4.1 Dual Mode ............................................................................................. 41

2.4.2 MPEG4 ..................................................................................................41

2.4.3 MJPEG................................................................................................... 42

2.5 E-mail & FTP ....................................................................................................43

2.5.1 E-mail Settings...................................................................................... 43

2.5.2 FTP Settings ......................................................................................... 44

2.6 Motion Detection.............................................................................................. 46

2.7 Schedule ........................................................................................................... 49

2.8 System............................................................................................................... 50

2.8.1 Camera Information ............................................................................. 50

2.8.2 Date / Time Setting............................................................................... 51

2.8.3 Utilities.................................................................................................... 52

2.9 Status................................................................................................................. 54

2.10 Account ........................................................................................................... 55

Chapter III: Using Surveillance Software........................................................57

Chapter VI: Appendix........................................................................................58

4.1 Specification ..................................................................................................... 58

4.2 Troubleshooting ............................................................................................... 60

4.3 Obtain a free Dyndns account....................................................................... 61

4.4 Use this IPCAM with a router or firewall ...................................................... 67

4.5 Mobile Phone Image Viewer.......................................................................... 70

4.6 Windows Vista / Windows 7 UAC Configuration ........................................ 73

2

Safety and Regulatory Notices

Thank you for purchasing this INTELLINET NETWORK SOLUTIONS™ Network Camera. This
user manual includes instructions for using and managing the camera on your network.
Experience in networking will be helpful when setting up and using this product. Updated versions
of this document will be posted to www.intellinet-network.com as they become available. The
latest version of this user manual can also be found on the Installation CD accompanying this
product, along with user manuals in other languages.

This equipment has been tested and found to comply with the limits for a Class B
computing device pursuant to Subpart B of Part 15 of FCC rules, which are
designed to provide reasonable protection against such interference when operated

in a commercial environment. Operation of this equipment in a residential area is
likely to cause interference, in which case the user, at his own expense, will be required to take
whatever measures may be required to correct the interference. This digital equipment fulfills the
requirements for radiated emission according to limit B of EN55022/1998, and the requirements
for immunity according to EN55024/1998 residential, commercial and light industry.

R&TTE Compliance Statement

This equipment complies with all the requirements of DIRECTIVE 1999/5/EC OF THE
EUROPEAN PARLIAMENT AND THE COUNCIL of March 9, 1999 on radio
equipment and telecommunication terminal Equipment and the mutual recognition of
their conformity (R&TTE). The R&TTE Directive repeals and replaces in the directive
98/13/EEC (Telecommunications Terminal Equipment and Satellite Earth Station

Equipment) as of April 8, 2000.

Safety

This equipment complies with EN 60950, Safety of Information Technology equipment.

Waste Electrical & Electronic Equipment
Disposal of Electric and Electronic Equipment
(Applicable in the European Union and other European countries with separate collection
systems)

This symbol on the product or its packaging indicates that this product shall not be
treated as household waste. Instead, it should be taken to an applicable collection
point for the recycling of electrical and electronic equipment. By ensuring this product
is disposed of correctly, you will help prevent potential negative consequences to the
environment and human health, which could otherwise be caused by inappropriate

waste handling of this product. If your equipment contains easily removable batteries
or accumulators, dispose of these separately according to your local requirements. The recycling
of materials will help to conserve natural resources. For more detailed information about recycling
of this product, contact your local city office, your household waste disposal service or the shop
where you purchased this product. In countries outside of the EU: If you wish to discard this
product, contact your local authorities and ask for the correct manner of disposal.

Electromagnetic Compatibility (EMC)

This equipment generates radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:

- Re-orient or relocate the receiving antenna

- Increase the separation between the equipment and receiver

- Connect the equipment to an outlet on a different circuit than the receiver

- Consult your dealer or an experienced radio/TV technician for help

- Check that shielded (STP) network cables are being used with this unit to ensure
compliance with EMC standards

EU Countries Intended for Use

The ETSI version of this device is intended for home and office use in Austria,
Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, the
Netherlands, Portugal, Spain, Sweden, and the United Kingdom.
The ETSI version of this device is also authorized for use in EFTA member states: Iceland,
Liechtenstein, Norway, and Switzerland.

EU Countries Not intended for use
None.

Important Information

1. Camera surveillance laws may differ for each country. Contact the local authorities to avoid any
surveillance law violations.

2. Note that the image sensor of this network camera can be damaged permanently if exposed to direct
sunlight. Defective image sensors that have been damaged by prolonged exposure to direct sunlight are
excluded from the product warranty.

3. Indoor network cameras are not weatherproof. Refer to the environmental specifications included in the
back of this manual. For outdoor use, use a weatherproof case to protect the camera from water,
moisture or temperature (higher or lower than specifications). To keep the camera clean, gently wipe it
with a clean, dry cloth.

4. Be sure to use only the DC adapter provided with your camera. If your network camera supports Power
over Ethernet (see the product information at the end of this user manual for details), you can use an
IEEE 802.3af-compliant PoE injector (mid- or endspan) to provide power to the camera.

5. Always handle the camera with care, as physical shocks can cause serious damage to the hardware.

6. Be sure to mount the camera securely to avoid any personal injuries. Keep the camera out of the reach
of children.

7. If the camera does not operate properly, contact your local distributor. Do not disassemble the product,
as that will void the warranty.

8. Technical product support is provided by your dealer or distributor via e-mail and phone. Additional
technical support is provided by INTELLINET NETWORK SOLUTIONS via the Web site
www.intellinet-network.com.

9. Before contacting technical support, be sure to verify that your camera has the latest firmware version
installed (you can access the camera’s system information page to find out). To expedite your technical
support request, it is recommended to include a very detailed error description in your message.

10. Should the camera not power up upon initial installation, you need to discontinue the use of the product
immediately.

11. Returns and replacements of defective products are handled by our network of authorized dealers.
Contact the place of purchase.

12. Used cameras, especially those that they were purchased on auction Web sites, are excluded from the
product warranty.

4

Chapter I: Network Camera Overview

1.1 Package Contents

Before you start to use the network camera, check the package contents. If
anything is missing, please contact the dealer.

Item Name

Quantity
1 NSC11/NSC11-WN Network Camera 1 □
2 Power Adapter 1 □
3 Ethernet Cable 1 □
4 Quick Installation Guide 1 □
5 Driver and User Manual CD-ROM 1 □
6 Wall Mount 1 □

5

1.2 Basic Introduction

Thank you for purchasing this INTELLINET NETWORK SOLUTIONS™ NSC11
Network Camera.

Network cameras are closed-circuit television (CCTV) cameras that use the
Internet Protocol (TCP/IP) to transmit image data over an Ethernet or Wireless
LAN connection. As such, network cameras are also referred to as IP cameras. IP
cameras are primarily used for surveillance applications. A number of IP cameras
are normally deployed together with a digital video recorder (DVR) or a network
video recorder (NVR) to form a video surveillance system. Since network cameras
are equipped with an operating system, they do not require the presence of a
DVR or NVR in order to function. In addition, a network camera can transmit data
in a local network as well as over the Internet. Access to a network camera is
typically achieved with a standard Web browser, such as MS Internet Explorer or

Firefox.

Example showing a wireless network camera in a typical setup.

Example showing a network camera in a typical setup with an NVR recording
solution.

6

1.3 Product Highlights

• Excellent image quality with 30 fps full-motion video in all resolutions

• Progressive-scan image sensor provides excellent image quality

• Supports image resolutions up to 640 x 480 (VGA)

• Including easy-to-use 16-channel camera viewing and recording utility

(only compatible with NSC10, NSC11 and NSC18 cameras)

• Integrated multi-window motion detection

• Supports simultaneous MPEG4 and Motion-JPEG image compression

• Supports UPnP with UPnP port forwarding capability

• Integrated e-mail, FTP, DDNS and DHCP client

• High transfer data rate – up to 150 Mbps (NSC11-WN only)

• Supports Wi-Fi Protected Setup (WPS) (NSC11-WN only)

• Supports WEP and WPA/WPA2 (TKIP and AES) data encryption

(NSC11-WN only)

• Event-triggered FTP and e-mail upload of still images

• Integrated scheduler for FTP and e-mail uploads of still images

• Ultra-compact and easy to install

• Three-Year Warranty

*Some functionality like ‘fit to window’ only works on Microsoft Internet Explorer.

7

1.4 Key Components

Front View

Power LED
Link LED

Antenna: Wireless network antenna
Link LED: Indicates LAN / WiFi activity
Power LED: Indicates system status
Camera: Video camera with lens

Antenna

Camera

8

Back View

Camera Stand Connector

Camera Stand Connector: Connects to any standard tripod / camera wall holder.
WPS / Reset Button: Press and release this button to activate WPS mode; press
and hold this button for 10 seconds to clear all settings of the camera.

Power Jack: Connect to 5V power adapter.
LAN Jack: Connect to LAN by Ethernet cable.

WPS / Reset Button Power Jack LAN Jack

9

1.5 LED Indicators

Power
Link Status

10

LED Power Link Status Remark
Booting Flash Flash
System Ready ON Off
LAN connected ON ON
Data transferring ON Quick Flash
Activate WPS, push
button for less than 5
sec.

Reset to default, push
button for longer than 10
sec.

ON Slow Flash

Quick Flash ON

The configuration should be finished
within 120 sec., after that the Link
Status LED will go back to the original
status

2 LEDs will turn off when reset to
default is taken effect, then system
will start booting

11

1.6 Camera Installation

1. Unpack the product package and check if anything’s missing.

2. Connect the LAN cable to ‘LAN’ jack as shown below.

12

3. Plug the power adapter into a wall socket and connect the power connector to

the power jack located at the back of the network camera.

4. Connect your tripod to the camera and point the camera to the place you wish

to monitor.

13

1.7 Find the camera on your network

Connect the RJ45 network cable from the camera’s LAN port to your network; e.g.,
the router or a LAN switch, then power on the camera. The boot sequence will
take about one minute. By default, the network camera searches for a DHCP
server on the network and obtains an IP address automatically. A very common
DHCP server is a router, a device that is found on most networks. The presence
of a DHCP server on your network simplifies the installation and users with limited
knowledge of TCP/IP networks can install the network camera in minutes. If no
DHCP server is found, the network camera will revert to its default IP address:

192.168.1.221.

On Windows systems, you want to use the IPCam Admin
Utility that finds the camera on the network and lets you
make changes to the configuration.

14

Insert the Installation CD
into the CD or DVD drive.
After a few moments, the
CD will automatically start
and display the screen to the
right. If that does not happen,
you need to browse the CD
with Windows Explorer and
double-click the autorun.exe
file.

Click on IP Admin for
Windows to start the
installation. The IPCam
utility is designed to find the
network camera on your
network and lets you make changes to the configuration.

Click on “Next” to begin the installation and follow the instructions on the screen.

When the program starts, you are presented with the screen shown above. The IP
Installer utility lists all cameras that can be found on your network. With this utility
you can make changes to the TCP/IP configuration (tools icon), or you can quickly
open the camera in the Web browser by clicking on the blue MS Internet Explorer
icon. If you do not use Internet Explorer, then you can see the camera’s IP
address on the screen and manually open it in your browser; e.g.,
http://192.168.1.221.

If these steps do not work for you, you should follow the steps shown on the
following pages. In all other cases you want to skip the section and go straight to
chapter “1.8 Connecting to the camera.”

15

1. Click ‘Start’ -> ‘Control Panel’

16

2. Double-click ‘Network Connections’ icon.

3. Right-click ‘Local Area Connection’, and click ‘Properties’.

17

4. Select ‘Internet Protocol (TCP/IP)’, and then click ‘Properties’.

18

5. In the ‘IP address’ field, fill in any IP address that begins with ‘192.168.1’, and

ends with a value greater than 2 and less than 254, for example 192.168.1.100.
In the Subnet mask field, enter‘255.255.255.0’. Please keep all other fields
empty, and click ‘OK’.

If you change the IP address of this IP camera and you forget it, there’re two ways
you can recover it:

a. Press and hold the ‘Reset’ button located at the bottom of this IP camera

to clear all settings of the IP camera and reset the IP address back to

192.168.1.221. You’ll lose all settings in the IP camera.

b. Ask your network administrator to check the DHCP release table, if the

camera was set to obtain the IP address by DHCP. A new record will be
added to the DHCP release table on the DHCP server when the IP
camera is connected to the local area network.

19

1.8 Connecting to the camera

Make sure the IP camera is correctly powered (Power LED is on), and then launch
Internet Explorer and type the IP address of the IP camera in the address bar of
Internet Explorer. You should be prompted to input the user name and password:

The Default user name is ‘admin’ (in lower case) and the password is ‘1234’. Click
‘OK’ to continue after the user name and password have been entered.

You should see the following message at the top of Internet Explorer: Depending
on your system settings, operating system or Web browser settings, the message
may not show. However, the message is optional. Users of Mozilla Firefox or
Apple’s Safari Browser will not see it.

20

When you’re prompted, click ‘Run Add-on’ to continue.

Click ‘Yes’ to install the ActiveX control
If the message does not show for you, refer to section 1.8.1 ‘Install ActiveX’.

21

You should be able to see the image from the camera now:

Note: If you see one of these messages (or both) …

OR

… your computer may not have the display capability that this IP came ra requires,
or you don’t have Microsoft DirectX® installed. Please download Microsoft
DirectX® from Microsoft’s Web site (http://www.microsoft.com), and try again.

22

1.8.1 Install ActiveX manually

If you use MS Internet Explorer and ActiveX is not present on your computer, you
need to install it before you can use this Internet camera. This section explains
how to manually install the ActiveX control.

If you see this message when you log onto IP camera, you need to click the link to
download the ActiveX control:

Press ‘Run’ to download ActiveX installation package:

Press ‘Run’ to install ActiveX:

23

Press ‘Next’ to start installation; press ‘Next’ when you’re prompted, until
installation is complete:

24