INTELLINET NETWORK ICC-130 User Manual

Table of Contents
SAFETY AND REGULATORY NOTICES ......................................... 3
1: PRODUCT OVERVIEW ............................................................ 6
1.1
NETWORK CAMERAS ............................................................... 6
1.2
MODEL OVERVIEW .................................................................. 7
2: SYSTEM REQUIREMENTS ....................................................... 8
2.1
2.2
OPERATING SYSTEM AND WEB BROWSER SUPPORT ........................... 8
LIMITATIONS ........................................................................ 9
2.3
3: PACKAGE CONTENTS ........................................................... 10
4: INSTALLATION.................................................................... 11
4.1
CONNECTING TO THE CAMERA .................................................. 11
4.1.1 Windows XP, Vista and Windows 7 ............................... 12
4.1.2 MacOS ..................................................................... 29
5: WEB BROWSER INTERFACE ................................................. 32
5.1
LIVE VIDEO PAGE................................................................. 32
5.2
SETTINGS PAGE (ADMINISTRATOR MENU) ................................... 36
5.2.1 Basic Setup .............................................................. 36
5.2.2 Live View ................................................................. 47
5.2.3 Playback .................................................................. 51
5.2.4 Event ....................................................................... 54
5.2.5 System .................................................................... 62
6: VIDEO SURVEILLANCE SOFTWARE ...................................... 73
6.1
FUNCTION DESCRIPTION ........................................................ 73
6.2
INSTALLATION ..................................................................... 73
7: QUESTIONS AND ANSWERS ................................................ 74
9.1
ACCESSING THE CAMERA ........................................................ 74
9.2
WEB BROWSER ACCESS ......................................................... 75
9.3
CAMERA RELATED ISSUES ....................................................... 76
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Safety and Regulatory Notices
Thank you for purchasing this Intellinet™ Network Camera or Network Video Server. This user manual includes instructions for using and managing the camera on your network. Experience in networking will be helpful when set ting up and using this product. Updated versions of this document will be posted to www.intellinet-network.com as they become available. The latest version of this user manual can also be found on the Installation CD accompanying this product, along with user manuals in other languages.
This equipment has been tested and found to comply with the limits for a Class
cause interference, in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference. This digital equipment fulfills the requirements for radiated emission according to limit B of EN55022/1998, and the requirements for immunity according to EN55024/1998 residential, commercial and light industry.
R&TTE Compliance Statement
and Satellite Earth Station Equipment) as of April 8, 2000.
Safety
This equipment complies with EN 60950, Safety of Information Technology equipment.
B computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to
This equipment complies with all the requirements of DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT AND THE COUNCIL of March 9, 1999 on radio equipment and telecommunication terminal Equipment and the mutual recog nition of their conformity (R&TTE). The R&TTE Directive repeals and replaces in the directive 98/13/EEC (Telecommunications Terminal Equipment
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Waste Electrical & Electronic Equipment
Disposal of Electric and Electronic Equipment
(Applicable in the European U n ion and other European countries with separate collection systems)
batteries or accumulators, dispose of these separately acc ording to your local requirements. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this product, contact your local city office, your household waste disposal servic e or the shop where you purchased this product. In countries outside of the EU: If you wish to discard this product, contact your local authorities and ask for the correct manner of disposal.
Electromagnetic Compatibility (EMC)
This equipment generates radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is e nco uraged to try to correct the interference by one or more of the following measures:
- Re-orient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment to an outlet on a different circuit than the
- Consult your dealer or an experienced radio/TV technician for help
- Check that shielded (STP) network cables are being used with this unit
EU Countries Intended for Use
The ETSI version of this device is intended for home and office use in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain, Sweden, and the United Kingdom. The ETSI version of this device is also authorized for use in EFTA member states: Iceland, Liechtenstein, Norway, and Switzerland.
EU Countries Not intended for use
None.
This symbol on the product or its packaging indicates that this product shall not be treated as household waste. Instead, it should be taken to an applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences to the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. If your equipment contains easily removable
receiver
to ensure compliance with EMC standards
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Important Information
1. Camera surveillance laws may differ for each country. Contact the local authorities to avoid any surveilla nce law violations.
2. Note that the image sensor of this network camera can be damaged permanently if exposed to direct sunlight. Defective image sensors that have been damaged by prolonged exposure to direct sunlight are excluded from the product warranty.
3. Indoor network cameras are not weatherproof. Refer to the environmental specifications included in the back of this manual. For outdoor use, use a weatherproof case to protect the camera from water, moisture or temperature (higher or lower than specifications). To keep the camera clean, gently wipe it with a clean, dry cloth.
4. Be sure to use only the DC adapter provided with your camera. If your network camera supports Power over Ethernet (see the product information at the end of this user manual for details), you can use an IEEE
802.3af-compliant PoE injector (mid- or endspan) to provide power to the camera.
5. Always handle the camera with care, as physical shocks can cause serious damage to the hardware.
6. Be sure to mount the camera securely to avoid any personal injuries. Keep the camera out of the reach of children.
7. If the camera does not operate properly, contact your local distributor. Do not disassemble the product, as that will void the warranty.
8. Technical product support is provided by your dealer or distributor via e­mail and phone. Additional technical suppor t is provided by Intellinet via the Web site www.intellinet-network.com.
9. Before contacting technical support, be sure to verify that your camera has the latest firmware version installed (you can access the camera’s system information page to find out). To expedite your technical support request, it is recommended to include a very detailed error description in your message.
10. Should the camera not power up upon initial installation, you need to discontinue the use of the product immediately.
11. Returns and replacements of defective products are handled by our network of authorized dealers. Contact the place of purchase.
12. Used cameras, especially those that they were purchased on auction Web sites, are excluded from the product warranty.
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1: Product Overview
1.1 Network Cameras
Network cameras are closed-circuit television (CCTV) cameras that use the Internet Protocol (TCP/IP) to transmit image data over an Ethernet or Wireless LAN connection. As such, network cameras are also referred to as IP cameras. IP cameras are primarily used for surveillance applications. A number of IP cameras are normally deployed together with a digital video recorder (DVR) or a network video recorder (NVR) to form a video surveillance system. Since network cameras are equipped with an operating system, they do not require the presence of a DVR or NVR in order to function. In addition, a network camera can transmit data in a local network as well as over the Internet. Access to a network camera is typically achieved with a standard Web browser, such as MS Internet Explorer or Firefox.
Example showing a wireless network camera in a typical setup
Example showing a network camera in a typical setup with an NVR recording solution
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1.2 Model Overview
This user manual contains information for the following models:
Intellinet Model Number
551380 IDC-752IR Night Vision 720p Network Dome N75113 551397 IDC-757IR Outdoor Night Vision 720p Network Dome N77111 551410 IDC-767IR Outdoor Night Vision 1080p Network Dome N77210 551427 IDC-832 720p Network Mini-Dome N73100 551441 IDC-862 1080p Network Mini-Dome N73200 551434 IBC-607IR Outdoor Night Vision Network Bullet
551366 IBC-637IR Outdoor Night Vision 720p Network Bullet
551069 IBC-667IR Outdoor Night Vision 1080p Network Bullet
Product Model
Number in 16-channel video surveillance software
N35010
Camera
N35111
Camera
N37210
Camera
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2: System Requirements
2.1 Hardware Requirements
Your computer hardware should meet or exceed the following specifications:
Access to a single camera with Web browser:
CPU: Pentium 4 1600 MHz (or equivalent AMD) Video Card: 64 MB graphic card RAM: 512 MB Network Adapter: 10/100 Mbps Fast Ethernet
Using the 16-Channel viewing / recording utility:
CPU: INTEL Dual Core Processor Video Card: 64 MB graphic card RAM: 2 GB OS: Windows XP, Windows Vista or Windows 7/8
2.2 Operating System and Web Browser
Support
Intellinet network cameras support Web-browser based access for all major operating systems.
Windows XP, Windows Vista and Windows 7/8
- MS Internet Explorer 8.x and 9.x (ActiveX)
- Firefox 15 or higher (Java)
- Google Chrome (Java)
- Opera 9.x (Java)
MacOS X Leopard
- Firefox 3.x (Java)
- Safari 3.x (Java)
Linux
- Firefox 3.x (Java)
- Konqueror (Java)
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2.3 Limitations
Web Browser Access
While it is possible to connect to the network camera with a Web browser other than MS Internet Explorer, some of the features cannot be used. Refer to the overview below:
MS Internet Explorer 8.x and 9.x (ActiveX)
- view live video in all formats
- record live video by right-clicking the live video
- listen to audio
- use a microphone to send audio to the camera
- view the video in full-screen mode
- use the digital zoom function
- access the administrator menu and configure the camera
- setting up privacy masking, motion and audio detection
All other browsers (Java)
- view live video in Motion-JPE G format
- access the administrator menu and configure the camera
(with certain limitations)
IP Installer
This application is only compatible to Windows operating systems. Installation on MacOS systems can be done using the Bonjour discovery service
while the installation on Linux systems requi r es manually changing the IP address of the system to gain access to the camera. Refer to section 4.1 Connecting to the Camera for installa tion instructions.
16-Channel Viewing / Recording Utility
This application is only compatible to Windows operating systems. Visit www.networkipcamera.com for a complete list of compatible applications.
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3: Package Contents
You should find the following items in the packaging of your Intellinet video surveillance product.
1. Network dome camera
2. Quick installation guide
3. Installation CD
4. Mounting hardware and tool
7. Power adapter
-> Input: 110/230 V, 50/60 Hz
If any items are missing, contact your dealer.
-> User manual
-> Hardware installation guide
-> IP Installer Utility
-> Multi-Channel IP Surveillance Utility
-> Output: -12 V DC (other models)
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4: Installation
4.1 Connecting to the Camera
Connect the RJ45 network cable from th e camera’s LAN port to your network; e.g., the router or a LAN switch, then power on the camera . The boot sequence will take about one minute. You will need to use the camera’s power adapter, or you can connect the RJ45 cable to a PoE-enabled switch or injector to power the camera.
By default, the network camera (or video server) searches for a DHCP server on the network and obtains an IP address automatically. A very common DHCP server is a router, a device that is found on most networks.
The presence of a DHCP server on your network simplifies the installation and users with limited knowledge of TCP/IP networks can install the network camera in minutes. If no DHCP server is found, the network camera will revert to its default IP address 192.168.1.221.
On Windows systems, you want to use the IP Installer utility t hat finds the camera on the network and lets you make changes to the configuration.
Once the camera is set up properly, it can be accessed with the computer’s Web browser. The following sections describe the procedure for Windows, MacOS and Linux users.
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4.1.1 Windows XP, Vista and Windows 7
Insert the Installation CD into the CD or DVD-Drive. After a few moments, the CD will automatically start and display the screen below. If that does not happen, you need to browse the CD with Windows Explorer and double-click the autorun.exe file.
1. User Manuals
The user manual for the Intellinet Net w ork Camera is available in electronic form on the installation CD, along with user manuals in different languages. If you encounter differences between the screen shots show n in the user manual and the actual screen contents, it is recommended that you open the manual from the CD, as it may be a newer editio n than the printed version.
2. IP Installer for Windows
This utility is designed to find the network camera on your network and lets you make changes to the configuration.
3. Video Surveillance Software Refer to Chapter 6 Video Surveillance Software.
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IP Installer for Windows Installation
Before you start with the installation, make sure that you are connected to your computer with a user account that has administrator rights. The screen shots below are taken from an installation on a Wind ows XP system. The procedure on Vista and Windows 7/8 systems is similar.
To begin the installation, click on the link “IP Installer for Windows.” After that, depending on your system’s settings, you may see t he message shown below.
Click on “Run” to continue …
… and click on “Yes” to begin the installation.
Select your preferred installation language, and then click o n “Next.” Click on “Next” on the following screen as well.
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Specify the location where the program should be installed. The default path is OK to be used on most systems. Click on “Browse…” to select a different location and click on “Next” to continue.
Select the Windows Start Menu folder.
Select or de-select the optional Xvid Codec and MSN Plugin. If you are not sure about these options, it is recommended to keep them selected. Click “Next” to continue.
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Verify the installation summary and click “Install” to begin the installation.
Once the installation has completed, click on “Finish”. A new shortcut has been created on your computer
desktop; Double-click it to start th e application.
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IP Installer for Windows
When the program starts, you are presented with the screen shown below. Depending on your camera model, the screen may look slightly different, but the functionality is the same. The IP Installe r utility lists all cameras that can be found on your network. With this utility you can make changes to the configuration, perform a firmware upgrade, restore the camera to factory default values, and reboot the camera. Note: It may take up to three minutes for IP Installer to show a camera that has been recently (re-)started.
The application has three main tabs: Camera, User and About.
Camera tab
UPnP device list: All cameras that are found on the network are displayed on
this tab. Cameras that are shown in red are currently configured for a different network and cannot be accessed with the Web browser before the IP settings of the camera have been adjusted to your network (see Setup).
Search: The Search button can be used to refresh the view. Typically it is not required to push the button, as the utility starts
scanning the network as soon as it is started.
Link to IE: Select the camera from the list and click this button to open
the camera with MS Internet Explorer. Note: This function does not work for other Web browsers; however, you can open the browser manually and open the URL http://camera_ip_as_shown_in_list (in the example above, you would open http://192.168.0.102).
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Setup: Select a camera from the list and click the Setup button in
Upgrade: Select a camera from the list and click the Upgrade button if
Factory default: If you want to reset the camera settings to factory default
order to open the camera configuration dialog.
you wish to upgrade the firmware of the camera. The firmware upgrade can also be performed with your Web browser.
values, you can select a camera from the device list and click this button. When you do this, you will be asked to enter the administrator user name and password:
Enter “admin” for both. You will then see the following message:
Click Yes to perform the factory reset.
Reboot: This function lets you reboot the camera. The procedure is
identical to the factory default function, except the camera does not lose the settings.
Camera Tab – Setup Function
When you click on the Setup button, you first need to enter a valid administrator user name and password (see above). You will then be pres ented with the first page of the Setup menu. The first page shows so me basic information about the camera. Click the Next button to open the next page.
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User Account Settings Page
User Name: Enter the user name you wish to use for the new account. Password: Enter the password for the new user account. Confirm: Type the password in again. Mode: There are three possible values to choose from:
1. Admin: User has full access to all camera functions.
2. Operator: User can view the live image and change image related settings such as brightness, contrast , etc.
3. Viewer: User can view the live video of th e camera, but is unable to make any changes to the configuration.
Viewer Authentication: On: Every user that connects to the camera has to enter a valid user name and password.
Off: A user name and password is only required if the user wants to change camera-related settings. By setting the
Viewer authentication to off, you allow any user to view the camera’s live image.
Click the Next button to open the next configuration page.
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Date/Time Settings Page
The network camera is equipped with an internal clock. You can display the current date and time information on the video, so that when you look at recorded video material or images you can easily tell when the recording was made. Before you can use this function, you need to defin e how the camera obtains the time.
Current Setting: Displays the current date and time. PC clock: Displays the time of the PC that you are using right now. Adjust: Keep curre nt setting – no changes are made.
Synchronize with PC – instructs the camera to retrieve the current date and time from the PC. Manual setting - allows you to set up the date and time yourself. Synchronize with NTP – The camera will obtain the time from an NTP server. Normally it is no t required to change the NTP server, as the default server “pool.ntp.org” is always available. You can, however, manually overwrite the NTP server by un-checking the option “auto.” Interval: Define how often the camera should re-synchronize the time with the NTP server’s time.
Time Zone: Select the correct time zone for the camera to display the
correct date and time.
Click the Next button to open the next configuration page.
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Network Settings Page
The default configuration is shown above, and for most users there should be no need to change these settings. Advanced users can change the following values:
HTTP Port: This is the Web server port of the camera. The default value
is 80. You can change the value from 80 to a value between 1024 and 65535. Note that when you change the HTTP port, you need to append the new port to the address of the camera; e.g., http://192.168.0.102:1024.
IP Address: By default the camera obtains the IP address from a DHCP
server in the network. You can set up the camera with a static IP address as well by activating the option “Use the follow ing IP.” If you are not familiar with IP addresses in general or the IP address setup of your network, you should contact your network administrator for the correct values.
DNS Setting: A DNS Server (DNS stands for Domain Name System) allows
the camera to contact an e-mail, FTP or NTP server using its proper domain name (e.g., mail.mydomain.com) rather than its IP address. If you set up the camera with a static IP address, chances are that you will need to provide the DNS server settings yourself as well.
Click the Next button to open the next configuration page.
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PPPoE Settings Page
This page allows defining of the PPPoE settings of the camera. This function is not required for the vast majority of users, and if you are not planning on connecting the camera directly to a DSL modem (no network present, just the camera connects directly to the modem) you can safely skip this pa ge.
PPPoE is a common connection method for ADSL Internet services. It is not required for cable modem service, or newer DSL services that operate with dynamic IP addresses.
PPPoE connections require a user ID and password that are typically provided by your ISP (Internet Service Provider). If there is no router in your network, and you connect the camera straight to the DSL modem, you need to enter the user ID and password here, so that the camera can connect to the Internet.
Note: The camera does not support idle timeout, meaning, it stays connected to the Internet indefinitely. Users of time- or volume-based Internet services need to be aware of this as the camera can cause significant usage charges for the service. It is always a better option to have the router handle the PPPoE connection to the Internet Service Provider, instead of the camera.
Click the Next button to open the next configuration page.
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DDNS Settings Page
DDNS stands for “Dynamic DNS.” DDNS is useful for all users who have an Internet service with a dynamic IP address. Most DSL services u tilize IP addresses that are highly dynamic and change as often as once every 24 hours. Cable modem services typically keep the IP address assigned to a user for a longer period of time; e.g., up to 30 days. In any case, after a certain amount of time the IP address of your network will change unless you have a more business-type Internet service that provides a permanent, static IP address. Why does it matter if the IP address that the ISP assigns to you changes? If you never want to access the camera remotely over the Internet, it wouldn’t and you can skip this section. If you want to connect to your camera from outside y o ur network, the changing IP addresses will make this task very complicated, as you never know under which IP address you can reach your camera. DDNS is the solution to the problem. Services like DYNDNS.ORG allow signing up for a free account and setting up domain names like “mycamera.dyndns.org.” T he DDNS service assigns the current IP address that your ISP has assigned to you to the domain name you have set up, so that you can always reach your camera at http://mycamera.dyndns.org (example). Note: We recommend using the DDNS client that is integrated in your router for the DDNS service instead of the camera’s DDNS cli ent.
The network camera supports three DDNS providers: DYNDNS.ORG, DHS.ORG and TZO.ORG. Server name: Select the service (e.g., DYNDNS.O RG) User ID: Enter your DDNS user account password here. Password: Enter the password of your DDNS account here. Confirm: Repeat the DDNS account password here. Hostname: Enter the dynamic host name (e.g., “mycamera.dynsns.org” here. Do not enter http://
Click the Next button to open the next configuration page.
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Language Settings Page
The Intellinet network camera pr ovides a multi-language user interface for Web-browser access. In order to use this function, you first need to install the additional languages by uploading them to the camera. The default language is English. Additional languages can be found on the Installation CD, or you can download them from the Intellinet Web site at www.networkipcamera.com.
In order to install an additional language, activ ate the option “Upload language pack” and click Browse. Then select the folder where the language files are located. The image below shows the available file s.
Select the file of choice and click Open to get back to the language settings page. Note the file location has been entered in the field in front of the Browse button.
Click the Next button to open the final configuration page.
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Apply Settings Page
This is the last page of the Setup. All configuration changes you have mad e on the previous screens will be saved
when you click the Apply button. If you have selected an additional language to be installed on the previous page, cl icking Apply will install that language as well.
After you click Apply, the main screen of IP Installer shows up, and after a period of 60 to 180 seconds, the camera will show up in the UPnP device list. You may need to click the Search button to get the camera to show up again.
Camera tab – Upgrade function
The firmware is basically the operating system of the camera. New functions are introduced from time to time, and compatibility patches and fixes are released to make your Intellinet camera an even better product. A firmware upgrade replaces the internal camera software with a new version.
Note: A failed firmware upgrade can render your camera inoperable. Before you start with the firmware upgrade, ask yourself a few questions:
1. Has Technical Support instructed me to upgrade, or is my camera operating
erratically or do certain functions in the camera not work as they should?
2. Am I absolutely sure that I downloaded the correct firmware file for my
camera from the Intellinet Web site?
3. Can I be reasonably certain that the power will not go out during the next 10
minutes?
4. Are all unnecessary programs on my computer closed?
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