Intellinet 550260, 550277 User Manual

HIGH SPEED DOME
INDOOR/OUTDOOR
NETWORK CAMERA

USER MANUAL

MODEL 550260/550277

INT-550260/550277-UM-0207-01

CONTENTS

1. Introduction .......................................................................3

2. Web Browser Setup ..........................................................5

3. Configuration ....................................................................6

Live View Screen .....................................................................6

Administrator Tools ...................................................................9

Basic ..............................................................................9

User Accounts .................................................................15

Event Configuration ..........................................................17

Advanced ......................................................................22

Maintenance ..................................................................23

Support .........................................................................25

4. Firmware Upgrade .........................................................25

5. Troubleshooting ..............................................................27

6. Appendix .........................................................................30

Terminal Block/Pinout .............................................................30

Schematic Diagrams .............................................................. 31

Dynamic DNS ...................................................................... 31

7. Glossary ..........................................................................32

8. Specifications ..................................................................33

2

CONTENTS

section page

1. INTRODUCTION

Thank you for purchasing the INTELLINET NETWORK SOLUTIONS™ High
Speed Dome Indoor/Outdoor Network Camera, Model 550260 (NTSC) or
Model 550277 (PAL). The ideal solution for your demanding security surveillance
and remote monitoring applications, the High Speed Dome Indoor/Outdoor
Network Camera can be used for day or night viewing, and comes in a rugged
tamper-proof enclosure for protection against dust and heavy jets of water, complete
with a heater and blower to keep it within proper operating temperatures.

The camera uses a Sony Super HAD CCD image sensor, providing TV-like quality
in bright or low light conditions, capturing color video in light conditions down to

0.0007 lux. It supports both Motion JPEG and MPEG4 video compression, allowing
you to use the right one for your particular needs. Motion JPEG is required as
evidence in many countries, whereas MPEG4 is a lot more efficient in the use of
network bandwidth and disk storage space.

As rugged as it is, the camera provides a precision-engineered 360˚-per-second
pan operation that can be configured to patrol (continuous panning) using the preset
function. It includes integrated motion detection that automatically disengages to
prevent false alarms, and a “grid setup” function typically available only with video
recording software.

Follow the instructions and procedures in this user manual — including the safety and
legal guidelines that follow — and enjoy the benefits of these additional popular
features.

• Tamper-proof outdoor housing with integrated heater and blower

• IP66 rated: dust-tight and protection against heavy seas

• Powerful 30x optical zoom module with auto-focus and 10x digital zoom for
a total 300x zoom

• 20 programmable preset positions

• 20-step guard tour, programmable

• Engages black and white mode automatically below 0.7 lux

• Supports image resolutions up to 720 x 480 (D1)

• Up to 30 frames per second in all image resolutions

• Supports MPEG4 video streaming with CBR (constant bit rate) and VBR
(variable bit rate) modes

• Controllable frame rate

• Event-triggered FTP and email upload of videos

• Terminal block for external sensors or external alarm devices

• Video access through any standard Web browser

• Integrated HTTP Web server supporting 50 simultaneous user connections

• Integrated email, FTP, DDNS and DHCP client

• Includes Windows-based Camera Manager software (IP installation and upgrade)

• Lifetime Warranty

3

INTRODUCTION

Legal Considerations

Camera surveillance can be prohibited by laws that vary from country to country.
Check your local laws before using this product for surveillance purposes. This
product includes one MPEG-4 decoder license. To purchase further licenses,
contact your reseller.

Electromagnetic Compatibility (EMC)

This equipment generates, uses and can radiate radio frequency energy. If not
installed and used in accordance with the instructions, it may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:

1. Re-orient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment to an outlet on a different circuit than that of the
receiver.

4. Consult your dealer or an experienced radio/TV technician for help.
NOTE: Shielded (STP) network cables must be used with this unit to ensure

compliance with EMC standards.
FCC — This equipment has been tested and found to comply with the limits for a

Class A digital device pursuant to Part 15 of FCC rules. These limits are designed
to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user will be
required to correct the interference at his own expense.

Europe — This digital equipment fulfills the requirement for radiated emission
according to Limit A of EN 61000-3.

Safety Guidelines

• Do not place the unit on an unstable surface.

• Never touch electrical connections with wet hands, as this could result in serious
electrical shock.

• Never use the unit if you notice an abnormality, such as a strange smell or
smoke.

• Always use the designated power supply to avoid the possibility of fire, electrical
shock, serious injury and/or damage to the unit.

• Never place or operate the unit in extreme temperatures (see the Specifications
section for acceptable temperature ranges).

• Never place the camera in close proximity to any strong magnetic field.

4

2. WEB BROWSER SETUP

This section explains how to monitor the High Speed Dome Network Camera
image.

Homepage Login

1. Activate the Web browser on the computer
and enter the IP address of the camera (the
default address is 192.168.1.221) to display the camera’s Login page.

2. Select a viewer (see Choosing a Viewer below for help in determining which
program may be appropriate).

3. Enter the username and password (the factory default for both is “admin”),
then click “Login.” To change the username or password, see the Administrator
Tools section.

NOTE: To allow Login settings, set the security level of the browser to Medium or
lower. Also, when using antivirus software on your PC, the camera performance
may be reduced (e.g., the frame rate for displaying the image may be lowered).

Choosing a Viewer

You can select one of two viewers: Java Applet or ActiveX.
Java Applet operates on Internet Explorer or Netscape, displaying the main

viewer page using Java. With this viewer, you can use all the functions provided
with this software.

NOTE: The frame rate is lower than for the other viewers. If the viewer does
not operate correctly, install or activate Java as follows.

5

WEB BROWSER SETUP

• If you are using Internet Explorer — From the Tools menu of Internet Explorer,
go to Internet Options, then Advanced. Check “JIT complier for virtual
machine enabled (required restart).” Then restart Internet Explorer.

• If you are going to install Netscape — Install Java during Netscape installation,
following the installation instructions. After installation, select Edit from the
menu bar of Netscape, go to Settings and Details, then check “Activate
Java.”

• If you are using Netscape without Java installed, but the viewer does not
operate correctly — Make sure that the version of your Java plug-in is one
of those indicated in the step below. If your Java plug-in is a different
version, uninstall it and then install the correct version.
To confirm the Java plug-in version: Click the “Start” button of Windows,
then go to Settings and Control Panel to display the Java plug-in version.
To install the Java plug-in: Download “Java 2 Runtime Environment, Standard
Edition (JRE)” from Netscape Net center or Sun Homepage, and install it
following the instructions of the installer. After installation, select Edit from
the menu bar of Netscape, then go to Settings and Details, then check
“Activate Java.”

ActiveX operates on Internet Explorer, displaying the main viewer page using
ActiveX. With this viewer, you can display images at a high frame rate and
use all the functions provided with this software.

• When you log in to the camera using Internet Explorer for the first time, the
Security Warning appears. Click “Yes” and “Install ActiveX control.”

NOTE: If “Automatic Configuration” is enabled in the local area network (LAN)
settings on Internet Explorer, the image may not be displayed. In this case,
disable “Automatic Configuration” and set the proxy server manually. For
instructions on setting the proxy server, consult your network administrator.

3. CONFIGURATION

This section 1) introduces the controls on the main Live View screen, which
displays after login; and 2) details the Administrator Tools, the settings and
functions that allow operation of the camera and its features.

NOTE: Procedures in the Administrator Tools section are intended for the
product/network administrator, who would have unrestricted access to all of
the setup tools.

LIVE VIEW SCREEN

Brief descriptions of the controls are listed below, with detailed setup instructions
listed in the Administrator Tools section that follows.

6

CONFIGURATION

Recording/Snapshot

These buttons activate the recording of streaming video
(DivX) or still images (BMP)

.

AVI Recording

Click “Recording” to start recording. Enter the filename and specify the destination
of the video file. Click “Save” to begin recording to the file. The camera creates
a new file once every 10 minutes, until “Recording” is clicked again or until
your computer runs out of disk space.

Take Snapshot

Click on the camera icon (“Snapshot”) and specify the location and filename
of the snapshot. Click “Save” to save a BMP still image.

Expansion

The digital zoom function allows changing the image
size of the live image in the Web browser. You can
choose 0.5x, 1x, 2x or 4x magnification.

NOTE: This function does not change the physical resolution of the image. It
only provides a digital zoom that electronically resizes the image, which can
lead to decreased quality of the picture.

7

CONFIGURATION

Frame/data rate

Number of connected users

Live image area

Access to Administrator Tools

Panning and Tilting (PTZ)

You can pan and tilt the camera using the eight
directional arrow buttons. First, click to stop moving
the camera. Click whichever arrow button indicates
the direction you want to aim the camera. Hold down
the mouse button to move the direction of the camera
continuously.

Adjust the Movement Speed

When using a high zoom factor, it is difficult to control
the movement of the camera. Control the speed of the
movement with the slider below the arrows. Move toward position “S” to slow
the movement, and toward position “F” to speed up the movement.

Panning and Tilting by Clicking the Monitor Image with the Mouse

You can operate panning, tilting
and zooming of the camera by
clicking with the mouse on the
monitor image. Left-click the area
you want to center, then move the
mouse pointer to the center of the
image and release the mouse button. The camera will then move the area to the
center of the image.

Zoom In/Out

Control the zoom factor of the image.

Focus In/Out

Click to adjust the focus manually. By default, Auto Focus
is enabled, but you can manually take control of the
focus. When you move the camera to a different position with the arrow buttons,
Auto Focus is automatically re-engaged.

Auto Focus

The camera automatically adjusts the image focus (recommended use).

PTZ Control Field

With this function, you can move the camera to
pre-programmed positions. Access 10 presets
directly through the 1–10 buttons; access all 20
programmed presets by selecting P1–P20 from
the drop-down list. By default, this list is empty,
as no presets are programmed. For details on
setting up preset positions, see PTZ Control in
the Administrator Tools section that follows in this
manual.

8

CONFIGURATION

Tour

If you have programmed a sequence of PTZ presets, you can turn on the
“guard tour” by clicking on this button. When the Tour mode is active,
the camera will continuously move from one position to the next and loop
through the programmed presets. To stop the tour, click the stop button in the
center of PTZ control field.

Trigger

This button activates trigger settings of the camera
manually. When clicked to “On,” the configured
trigger condition and setting will be activated; e.g., an email will be sent or an
AVI file will be uploaded via FTP.

Relay

Click this button to manually start and stop a connected
device; e.g., a light switch. The device must be
connected to the internal terminal block of the camera. (See the Appendix,
Section 6.) NOTE: Only authorized users can activate this function.

Admin Menu

Clicking this button displays the Administrator Tools
menu (available only to the authorized administrator).

ADMINISTRATOR TOOLS

This section details the Administrator Tools, which allow you to configure the
camera and its features however you prefer. As stated earlier, procedures in
this section are intended for the product/network administrator, who would
have unrestricted access to all of the setup tools. To begin, follow the same
access path listed in the Homepage Login subsection of Web Browser Setup.

1. Activate the Web browser and enter the IP address of the camera (the
default address is 192.168.1.221) to display the camera’s Login page.

2. Enter the username and password (the factory default for both is “admin”),
then click “Login” to display the Live View screen.

3. Click on “Admin Menu” to display the Administrator Tools menu page. The
initial options are Basic, User Accounts, Event Config(uration), Advanced,
Maintenance, Support and Live View (covered earlier in this manual).

B

ASIC

Network

All network-related settings can be defined on this page.

9

CONFIGURATION

Device Name
Enter the device name for the camera. The camera shows up in your network
under this name. The name also shows up in your DHCP server log, should
you decide to set the network address to “Dynamic IP Address” (see below).

Network Address
The IP address of the camera can be set automatically via DHCP — in which the
camera receives its IP address information from a DHCP server in your network
(e.g., a router) — or it can be set manually. NOTE: Setting the IP address
manually requires familiarity with TCP/IP networks.

IP, Subnet Mask, Gateway Configuration

If using a fixed (“static”) IP address, you need to enter the correct subnet mask
and default gateway. If you have trouble configuring network system information,
contact your network administrator. NOTE: IP address assignment via DHCP
may lead to a situation in which the IP address changes and you lose contact.
Configure the options (see Service Configuration below) to receive notification
from the network camera when the IP address changes.

DNS Configuration
DNS (Domain Name Service) provides the translation of hostnames of IP
addresses on your network.

Primary DNS: Enter the IP address of the primary DNS server.
Secondary DNS: Enter the IP address of the secondary DNS server (optional).

10

CONFIGURATION

11

Web, Video, Upgrade and PTZ Server Port Configuration
Enter the port number for each server port within a limit. Normally, it is not
necessary to make any changes to the port settings.

Service Configuration

The camera can send you an email
whenever the IP address of the camera
changes (e.g., when you have set up a
dynamic IP address for the camera).
Click on “Settings…” to open a window,
which lets you specify the email address.
NOTE: In order to use this function, the
SMTP server needs to be set up first (see
Event Config/Event Server). If you use a domain name as the SMTP server
(e.g., smtp.mydomain.com), you also need to set up correct DNS servers (see
above). If the server is entered with the IP address only, no DNS servers are required.

Click ”Save” to submit the Network settings to the camera.

Dynamic DNS

Your Internet service provider (ISP) provides you with at least one public IP
address. The address you get may be static, meaning it never changes, or
dynamic, meaning it’s likely to change periodically. Just how often it changes
depends on your ISP. If your IP address changes periodically, you want to use
the DDNS service (a free service offered at http://www.dyndns.org) to obtain
a static address for your dynamic IP address.

Use this page to configure Dynamic DNS settings.

Service Use

Check the “Enable” box when you use Dynamic DNS server.
IP, Subnet Mask, Gateway Configuration

Dynamic DNS URL: Enter the IP address or URL (leave as www.dyndns.org).

CONFIGURATION

ID/Password: Enter your DYNDNS user ID and password. These are the same
values needed to log in to your personal account on dyndns.org.
Camera URL: Enter the dynamic DNS host address you have registered; e.g.,
mycamera.dyndns.org.
Status: The camera displays the status of the DYNDNS update.

Click ”Save” to submit the Dynamic DNS settings to the camera.

Date and Time

Current Camera Time

Displays current date and time information based on the settings below.

Time Configuration
Set Manually: You can enter yyyy-mm-dd (year-month-day) for date and hh:mm:ss

(hours:minutes:seconds) for time. Manual time configuration is required if the
camera is unable to make a connection to an NTP server, perhaps because
the camera has no access to the Internet and no local NTP server is present.
Automatically synchronized with NTP server: Synchronizes the camera’s time
with that of the NTP (Network Time Protocol) server. This is the recommended
setting, as it makes sure that the time of the camera is always current.
NTP server: Enter the hostname of the IP address of the NTP server (up to 20
characters). A list of free NTP servers can be found at http://www.ntp.org.
Time Zone: Select the time zone of the camera location.

Adjust clock for Daylight Saving Time
Enter the start day and end day of Daylight Saving Time, if desired.

Click ”Save” to submit the Date and Time settings to the camera.

Video

All video-related settings can be defined on this page.

12

CONFIGURATION

13

Video Format

You can choose between MPEG4 compression (default) and JPEG compression.
The MPEG4 compression is the ideal choice if you want to view the live image
of the camera over a remote network connection and you want to get the best
possible frame rate out of the camera. MPEG4 compression generates a smaller
video stream, which allows for higher frame rates.

With JPG compression, the frame rate drops for connected users. However,
depending on the compression settings, the image quality is slightly better than
with MPEG4 compression. JPEG compression is also required for many third­party video surveillance applications that don’t (yet) support MPEG4 cameras.
NOTE: Only if the JPEG compression mode is activated can you utilize the
Direct Image Access feature described at the end of this subsection. Direct Image
Access is useful when integrating the live video of the camera in video surveillance
applications, or to show the image on a Web site.

Image Size, Image Quality, Image Rotation
Image size: Select the image resolution from the drop-down list. (See Specifications

for NTSC (Model 550260) and PAL (Model 550277) resolution options.)
Image frame: This is the frame rate (fps = frames per second, or images per
second). To conserve bandwidth, you may lower the overall maximum frame
rate of the live video. Select 25/30 for the best possible frame rate.

CONFIGURATION

Image rotation: This lets you flip the image in your Web browser. NOTE: This
setting does not have any effect on videos transmitted via FTP or email.
VBR/CBR: In MPEG4 compression mode, you can select either VBR or CBR.
Variable bitrate (VBR) varies the amount of output data per time segment. VBR
allows a higher bitrate (and, therefore, more storage space) to be allocated to
the more complex segments of media files while less space is allocated to less
complex segments. This means that the video stream size is constantly adjusting
to the video material currently being transmitted. If there is a lot of motion in
the video and a lot of details, the bitrate goes up and the frame rate drops. If
the image shows little motion or areas with few details (walls, etc.), the bitrate
goes down and the frame rate goes up. VBR produces a better quality-to­space ratio compared to an equivalent CBR algorithm and is, therefore, the
recommended option.
Constant bitrate (CBR) means that the rate at which a codec’s (compressor/
decompressor) output data should be consumed is constant. CBR is useful for
streaming multimedia content on limited capacity channels since it is the maximum
bitrate that matters, not the average. Thus, CBR would be used to take advantage
of all of the capacity. CBR would not be the optimal choice for storage, as it
would not allocate enough data for complex sections (resulting in degraded
quality) while wasting data on simple sections.
Image quality (VBR): Select the image quality level of the video output. Select
Level 1 for the best possible quality and Level 28 for the best possible compression
at the highest possible frame rate. A good value is Level 4: It generates a full­motion video (30 fps at highest image resolution) over a 100 Mbps network
connection with a very good image quality. Higher values (Levels 3, 2, 1) increase
the image quality even more, but at the cost of frame rate.
Bitrate (CBR): Specify the bitrate. Values range from 1 (30 kbps = highest
compression, smallest image frame, highest frame rate) to 130 (3,900 kbps =
lowest compression, biggest image frame, lowest frame rate).

Color Control

You can adjust the Brightness, Contrast, Saturation and Hue settings of the live
image. Normally, it is not necessary to change these values, as the camera
automatically adjusts for changing light conditions.

Direct Image Access

This URL allows a direct connection to the internal JPG image of the camera. It’s
useful for integrating the live video of the camera in third-party video surveillance
applications. (http://camera_address/jpg/image.jpg is an example address.)

Click “Save” to submit the Video settings to the camera.

PTZ Control

This screen allows you to store up to 20 presets and to create a “guard tour” (a
sequence of steps automatically performed by the camera).

14

CONFIGURATION

Preset Setting

1. Use the PTZ controls below the image to move the camera to the desired
position.

2. In the “Select preset no.” field, choose from the drop-down list ([home] to [P19]).

3. Fill in the “Enter preset name” field (e.g., “door”) and click “Save >>.” The
new preset appears in the list box to the right.

4. Click “<Move>” to recall any preset you select from the list box.
Patrol Setting

You can also program a “patrol tour,” a sequence of preset positions the camera
cycles through automatically. Check “Enable” to activate patrol settings.
Display time: This defines the wait time between two positions. Be sure to allow
enough time between two steps so the camera can completely move from one
position to the next. Values range from 0 to 600 seconds (a setting of 5 or
higher is recommended).
Select preset name: Select a preset name from the drop-down list and click
“Add >>.” You can choose from up to 20 presets in the preset list.

Click ”Save” to submit the PTZ Control settings to the camera. NOTE: It’s
recommended that the settings be saved before clicking “<Patrol>” to check
the programmed patrol.

U

SER ACCOUNTS

This section describes how to set the ID and password of the administrator and
regular camera users.

15

CONFIGURATION

Administrator

The administrator has full control over all camera settings.

Administrator

Fill in the fields as shown below to establish the administrator access requirements.
Admin ID: Enter an admin ID (default = “admin”) between four and 10 characters
(letters or numerals).
Old password: Enter the previous password (if applicable; otherwise, default
= “admin”) between four and 10 characters (letters or numerals).

New password: Enter a new password between four and 10 characters.
Confirm: To confirm the new password, enter it in this field, as well.

Click “Save” to put the Administrator settings into effect.
NOTE: The administrator/user is the only user who has access to the camera

administration menu. If you lose the password for the administrator account, a
hardware reset will be necessary to regain control. This involves either taking
the camera apart to reach the reset button or accessing the camera via the
serial cable and HyperTerminal. In either case, the camera most likely must
be removed from its outdoor location, potentially a very costly operation. It is
highly recommended, therefore, that the password is kept in a safe location.

General User

This screen is for setting up regular users and defining access rights to the
Alarm In/Out relay and PTZ control.

Add User

Fill in the fields or check the boxes as directed below to set the parameters for
each of the User IDs. All established users will be able to view the live image.

ID: Enter the username of the account.
Password: Enter the password for this user account.
Confirm: Repeat the password for this user account.
Alarm In/Out: Allows triggering the input/output relay option on the Web

16

CONFIGURATION

browser Live View screen.
PTZ: Allows controlling the camera movement via the PTZ controls.

Click ”Save” to submit the General User settings to the camera.

E

VENT CONFIGURATION

This section describes how to configure the camera’s alarm handling. The
camera can be configured to perform different actions when a defined type of
event occurs.

17

CONFIGURATION

Event Server

Email and FTP server settings are established on this screen.

SMTP (email) to send captured images/video

Check “Enabled” to activate the SMTP (Simple Mail Transport Protocol) service
of the camera, which allows it to send short AVI videos to your email address.
SMTP Server: Enter the SMTP server address. This is your outgoing email server.
If you are not sure what to enter here, contact your network administrator or your
Internet service provider. You can enter the IP address (e.g., 123.456.789.123)
or the domain name (e.g., smtp.yourdomain.com) of the SMTP server.
Email address from: This is the email address the camera uses to send out
emails (the sender address). It is important to fill this field with content to make
sure the emails sent by the camera do not get blocked by other email servers
on the Internet, as many consider email without a sender address to be spam.
The email address must not be a valid email address; i.e., there must not be an
email box for this account as it is only used for sending. An example would be
[e-mail].
Email address to: The email address the camera sends the emails to. This can
be any standard email address.

Email subject: The title of the email; e.g., “Alert – Motion detected!”
SMTP ID: Enter the user ID for SMTP authentication. Most Sendmail servers require

the client to authenticate before sending out an email. If you’re not sure what to
enter here, contact your network administrator or Internet service provider.
Password: Enter the password for SMTP authentication. If you’re not sure what
to enter here, contact your network administrator or Internet service provider.

FTP to send captured images/video

Check “Enabled” to activate the FTP (File Transfer Protocol) service of the camera
to upload captured images and video to the dedicated FTP server.
FTP Server: Enter the IP address or domain name of the FTP server. Do not put
“ftp://” in front of the IP address or domain name. (“ftp.intellinet-network.com”
would be correct; “ftp://ftp.intellinet-network.com” would be incorrect.)
FTP Server Port: Enter the FTP server port number. The default is “21,” which is
true for most FTP servers.

User name: Enter the FTP username.
Password: Enter the FTP password.
Upload path: Enter the upload path to save the captured image/video data.

This is required whenever you want to upload the images to a subfolder of your
FTP User’s Home (Root) Directory. Always be sure to enter the directory field —
which is case sensitive — without leading or trailing “/” or “\” characters.

Click “Save” to submit the Event Server settings to the camera.

Event Setting

An event setting is a set of parameters describing how and when the camera

18

CONFIGURATION

is to perform certain actions.
Triggering enabled: Check this box to enable the event trigger configuration.

Trigger Source

A triggered event can be activated by four different types of events.
Motion Detection: Check to activate and set the time schedule for this type of
event.

Input port: Check to activate and set the time schedule for this type of event.
Timer: Check to activate. This is to periodically send captured images.
Manual trigger: Check to activate. The manual trigger can be activated on the

Live View screen of the Web browser.

Action resulting from event triggering – Upload video/image

Upload video/image (by email, FTP): Activates the FTP and/or email delivery
of captured images.

Capture FPS: Define the frame rate of the captured video/image.
Pre-/Post-trigger buffer: Set the image capture time before and after an event

within a limit of maximum image capture time. The maximum image capture
time is calculated automatically by the system according to the settings.
Upload format: Select “AVI video” to receive a video file; select “JPG image”
to receive a sequence of JPG still images.
Video/image file name: Specify the filename of the video image the camera
captures.

19

CONFIGURATION

Select the suffix to add the video file name: There are four suffixes that can be
added to the video filename. If you click all, the video file name will be
EVENT_192.168.0.75_2006_08_14_13_20_44_MD_000
(file name_IP address_date and time_trigger source_file sequence number).

Action resulting from event triggering – Active output port

This is also useful when you want to activate or deactivate external devices
connected to the camera.
Active output port: This is used to control the digital output port on the camera;
e.g., to switch a light on or off. To enable, check the box, select the type of
output port (“Closed” or “Opened”) and enter the activation time/duration.

Click “Save” to submit the Event Setting settings to the camera.

Trigger Condition

Configure the trigger condition — including motion detection, input port action
and timer condition — on this screen.

Motion detection
Motion detection is used to generate an alarm whenever movement occurs
in the video image. A total of five levels can be configured. To configure the

20

CONFIGURATION

21

motion detection function:

1. Click “Show me motion
area” below the live
image; the block zone
appears as an overlay
on the live image.

2. Click to activate/
deactivate individual
motion detection blocks
or click “Set all” to set
the motion area as the
entire image.

3. Select the degree of
Sensitivity (“Lowest” to
“Highest”) from the drop-down list.

4. Click “Save motion area” to complete the motion-detection configuration.

Show me detection: Click to highlight all areas of a camera image in which
motion occurs. You can use this function to adjust the sensitivity. In the image
above, the grid blocks corresponding to the person moving within the designated
motion-detection area are highlighted.

CONFIGURATION

22

Input port action
The input port option can be used
to connect external alarm devices
or sensors to the camera to trigger
an action. There are two types of
sensors on the market: Some open
a circuit in case of an alarm, while
others close a circuit. Specify the trigger state of the input port here.

Timer
Set the time to send images periodically when the event is triggered. If you set
the timer for every 10 seconds, a captured image is uploaded to the dedicated
server every 10 seconds. Values range from 0 to 3600 seconds.

Click “Save” to submit the Trigger Condition settings to the camera.

A

DVANCED

This section presents layout options and addresses camera security.

Layout

Camera Name and Location Display

Here you can specify the camera name (max. 15 characters) and the location
(max. 30 characters).

Date and Time Stamp Display
Define additional display options here.
Encoded on live image: If this option is activated, the date and time stamp is
encoded in the live image and appears on the Web browser live view and
all images uploaded via email or FTP. You can define the color of the overlay
(black, white, red, blue or yellow) in the drop-down box.

CONFIGURATION

23

Time stamp overlay: If this option is activated, the date and time stamp is visible
on the Web browser live view, but not in any images transmitted via email or
FTP. While you can activate both of these options, it is not recommended.
Frame rate and bitrate overlay: If this option is activated, the current frame rate
and bitrate are displayed on the Web browser live view. The information is not
encoded into the video stream and, therefore, is not visible on video uploaded
via email or FTP.
Connected client number overlay: If this option is activated, the number of
currently connected users is displayed on the Web browser live view. The
information is not encoded into the video stream and, therefore, is not visible
on video uploaded via email or FTP.

Click “Save” to submit the Layout settings to the camera.

Security

IP filtering use: Deny

This is a “deny” list. By
clicking “Enabled,” all the IP
addresses you specify will
be disallowed access to the
camera.

IP filtering list

You can define as many as
10 ranges of IP addresses
you want to deny access to.

Click “Save” to submit the
Security settings to the camera.

M

AINTENANCE

Initialization

This screen offers a set of tools to perform certain system operations.

Restart the network camera

If the camera is not responding or operating correctly, you can remotely reboot
the camera by clicking “Restart.” No camera settings are overwritten during this
operation. The entire restart process takes 30 seconds.

Reset all the parameters, except the IP settings, to the factory default settings
Click “Restore” to set all camera settings back to factory defaults – except:

1) the boot protocol (DHCP or static); 2) the static IP address; 3) the default
gateway; and 4) the subnet mask.

Reset all the parameters to the factory default settings
Click “Reset” to return all camera settings to the factory default values (including
the IP address). NOTE: Use with caution!

CONFIGURATION

24

Save all the parameters and user-defined scripts to a backup file
Click “Export” to create a dump of the entire configuration and save it on your
local hard drive. If you want to restore the configuration later, perform the next step.

Use a saved backup file to return the camera to a previous configuration
Click “Browse” to locate a saved backup file, then click “Import“ to reload it.

Info and Upgrade

Information

This is the system information for the High Speed Dome Network Camera.
Upgrade Firmware

This function lets you install new firmware on the camera. Updated versions
can be found at http://www.networkipcamera.com. See Firmware Upgrade
(section 4 below) for more information.

System Log
This displays various pieces of miscellaneous information.

CONFIGURATION

25

S

UPPORT

Get Help

These are the Web addresses of various information sources.

Product Info

This is the Web address of Intellinet Network Solutions.

4. FIRMWARE UPGRADE

New firmware versions become available from time to time, adding new features
and addressing compatibility problems. If you experience technical difficulties
with your product, check the Web site http://www.networkipcamera.com
to see if a new firmware version is available. Download the firmware to your
computer’s desktop and uncompress the Zip file. Inside the Zip file you can find
a *.frm file. This is the actual firmware file. There are two ways to install the
firmware: using the Web browser and using the Camera Manager program.
IMPORTANT: Whichever method is used, always make sure that the firmware
upgrade process is not being interrupted or the camera will be destroyed beyond
repair. Cameras damaged during a firmware upgrade because of a network
connection or power loss during the upgrade are not covered by warranty.

Using the Web Browser Interface

1. Connect to the camera with your Web browser.

2. Click “Admin Menu” and go to Maintenance/Info and Upgrade.

3. Click “Browse” and select the firmware file you want.

4. Click “Upload” to start the upgrade procedure.

5. A series of status screens
will appear during the
upgrade (steps 1-5 and
“Firmware upgrade is
finished.”). Click “OK” to
reconnect to the camera.

FIRMWARE UPGRADE

26

Using the Camera Manager Utility

1. Start the Camera Manager utility/program from the enclosed CD. Camera
Manager finds and lists all High Speed Dome Network Cameras on your
network.

2. Select the camera you want to upgrade from the list.

3. Enter the user ID and password of the administrator account.

4. Select the firmware file by clicking “Browse.”

5. Start the process by clicking “Upgrade.”

6. Wait for the process to finish, then click “Rescan Camera” to verify that the
firmware upgrade was successful.

7. Repeat steps 2-6 for additional cameras or firmware upgrades you wish to
update.

8. If the firmware upgrade process has been successfully completed, click
“Exit” to exit Camera Manager.

FIRMWARE UPGRADE

27

5. TROUBLESHOOTING

PINGing Your IP Address

By sending a packet to the specified address and waiting for a reply, the PING
(Packet Internet Groper) program can determine whether a specific IP address
is accessible. It also provides a particularly useful method for confirming any
addressing conflicts with your camera on the network.

With your camera disconnected, follow these steps in association with the
Problems, Possible Causes and Remedial Actions section that follows, and run
the PING utility to troubleshoot TCP/IP problems on your network.

1. Open a DOS window.

2. Type ping x.x.x.x, where x.x.x.x is the IP address of the camera.

3. Reference the possible replies listed below with their meanings, and follow
the recommendations.

Problems, Possible Causes and Remedial Actions

Note that some of the problems listed below are presented with more than one
possible cause and/or remedial action.

TROUBLESHOOTING

PING Reply

bytes = 32 time = 2 ms

Destination host unreachable

Request timed out

Interpretation and Recommendation

The IP address is already used and cannot be
used again. You must obtain a new IP address.

The camera is not accessible within your subnet.
You must obtain a new IP address

This IP address is not used by anyone and is
available for use with your camera.

Problem

Can’t set the IP
address.

Remedial Actions

If the IP address intended for the camera
and the IP address of your PC are located
on different subnets, you will not be able
to set the IP address. Contact your
network administrator for an IP address
on the same subnet as the computer from
which you are performing the installation.

Disconnect the power from the camera.
Run the PING command (in a
Command/DOS window, type “ping”
and the IP address of the unit).

Continued on next page

Possible Cause

The camera is
located on a
different subnet.

The IP address is
being used by
another device.

28

TROUBLESHOOTING

Problem

Can’t set the IP
address.
(continued)

Can’t access the
camera through a
Web browser.

Video/image isn’t
right.

Continued on next page

Remedial Actions

If you receive

Relay from<IP address>:
bytes = 32; time=10ms, the IP address

may already be in use by another
device on your network. You must obtain
a new IP address and reinstall the unit.

If you receive

Request timed out, the IP

address is available for use with your
camera. In this case, check all cabling
and reinstall the unit.

If the camera has been configured to use
HTTPS, check that the protocol in the URL
used to access the unit is correct. You
may need to type this in manually (“http”
or “https”) in the browser’s address field.

1) Move the camera to an isolated
network or to one with no DHCP or BOOTP
server. Set the IP address again, using an
IP utility or the ARP PING commands.

2) Access the unit and disable BOOTP
and DHCP in the TCP/IP settings. Return
the unit to the main network. The unit has
a fixed IP address that will not change.

3) As an alternative to 2), if a dynamic IP
address via DHCP or BOOTP is required,
select the required service, then configure
the IP address change notification from
the network settings. Return the unit to the
main network. The unit will now have a
dynamic IP address, but will notify you if
the address changes.

Test the network connection to another
network device, then PING that device
from your workstations.

This can occur when trying to use a
larger image buffer than is available. Try
lowering the frame rate or upload period.

Configuring hi-res images, high frame
rate, etc. will reduce the performance of
the camera.

Possible Cause

The IP address is
being used by
another device.
(continued)

Can’t log in.

The IP address
has been
changed by
DHCP.

Other network
problems.

Missing images
in uploads.

Slow image
update.

29

TROUBLESHOOTING

Problem

Video/image isn’t
right.
(continued)

Bad snapshot
images.

There is no
image.

The camera is
accessible locally,
but not externally.

Only half the
image displays.

Forgot the
password.

Forgot the camera
IP address and
port number.

The pan, tilt, zoom,
focus, click to center
and preset features
do not work.

Continued on next page

Remedial Actions

Isolate any factors — such as heavy
network traffic, many users with access
to the unit, low-performing clients, use of
features such as Event Setting or Image
Rotation — that can slow the camera’s
performance, then change settings or
conditions to minimize the effect.

Reconfigure the video/image settings to
your satisfaction.

In Display Properties on your computer,
configure your display to show at least
65,000 colors; i.e., at least 16-bit. Using
only 16 or 256 colors on your display will
produce dithering artifacts in the images.

Check all cables, plugs, contacts and
connections.

Check the IP address (with an IP utility).

Check data transmission with the Ping
command.

Check the Internet firewall with your
system administrator.

Check if you need to configure the
default router settings.

Upgrade Internet Explorer to version

6.0 or higher.

Click [Refresh] on the Web browser.
Confirm that the image refreshes and
that you can operate the pan/tilt/
zoom/focus functions.

Turn the camera on.

Possible Cause

Slow
performance.

Image is too
dark or too light.

The display is
incorrectly
configured on
your workstation.

Faulty installation.

Wrong IP
address.

Faulty data
transmission
within the LAN.

Firewall
protection.

Default routers
are required.

Lower version of
Internet Explorer.

Your PC is not
connected to the
camera.

The camera is
not turned on.

Press the Factory Default Reset button to reset the camera
to default. Set up the camera again.

Find the IP address by using the IP install utility. You can
easily find the IP address, unless the operating PC is not
on the same gateway as the unit.

30

6. APPENDIX

TERMINAL BLOCK/PINOUT

This section defines the purpose of each pin in the connection module, which
features one digital output, one digital input and one RS-485 R/TX.
The input/output is used in applications such as
event triggering, time-lapse recording, alarm
notification via email and sending picture storage
to FTP locations.

An example of an input: an infrared sensor that can be activated from Trigger
on/off from the Live View screen or as an Event Setting action/condition.

An example of an output: an alarm device such as a light that can be activated
from the relay output button from the Live View screen or as an Event Server
action/setting.

1. Press the tap on the top of the pin (the table above shows which pin to use).

2. Push the cable into the connector and secure it by loosening the tap.

Digital Input: Connect to GND to activate; leave floating (unconnected) to deactivate.
Digital Ouput: Max. load 50 mA; max. voltage 24 V DC. An open-collector

NPN transistor with the emitter connected to Pin 4 (GND). If used with an external
relay, a diode must be connected in parallel with the load for protection against
any voltage transients.

APPENDIX

Problem

The pan, tilt, zoom,
focus, click to center
and preset features
do not work.
(Continued)

Remedial Actions

Wait a moment, then access the camera
again.

Confirm that the end display is
displayed on the operation bar.

Possible Cause

Multiple users
are operating
the camera
simultaneously.

The range limit has
been reached.

Pin No. 1 2 3 4 5 6

Pin

1
2
3
4
5
6

Description

Input for the external input devices (+)
Input for the external input devices (–)
Output to the external output devices (+)
Output to the external output devices (–)
Control signal pin for external keyboard controller (R/TX+)
Control signal pin for external keyboard controller (R/TX–)

Function

Digital In (+)
Digital In GND (–)
Digital Out (+)
Digital Out GND (–)
RS-485 R/TX(+)
RS-485 R/TX(–)

31

SCHEMATIC DIAGRAMS

To use the terminal block, you should disassemble the camera. Refer to the quick
installation guide for disassembly instructions.

DYNAMIC DNS

Your Internet service provider (ISP) provides you with at least one IP address which
you use to connect to the Internet. The address you get may be static, meaning it
never changes, or dynamic, meaning it’s likely to change periodically. Just how
often it changes depends on your ISP. A dynamic IP address complicates remote
access since you may not know what your current WAN IP address is when you
want to access your network over the Internet. The solution to the dynamic IP address
problem comes in the form of a dynamic DNS service.

The Internet uses DNS servers to look up domain names, then translates them into
IP addresses. Domain names, such as www.intellinte-network.com, are just easy­to-remember aliases for IP addresses. A dynamic DNS service (DDNS) is unique
because it provides a means of updating your IP address so that your listing will
remain current when your IP address changes. There are several excellent DDNS
services available on the Internet and, best of all, they’re free to use. An excellent
DDNS services is www.dyndns.org. You’ll need to register with the service and set
up the domain name of your choice to begin using it. Refer the homepage or the
service for detailed instructions.

A DDNS service works by uploading your WAN IP address to its servers periodically.
Your gateway-router may support DDNS directly, in which case you can enter your
DDNS account information into your router and it will update the DDNS servers
automatically when your IP address changes. Consult your router’s documentation
for more information. If your router does not support DDNS, you can run a small
client utility on any PC on your network to perform the update. The client utility is

APPENDIX

TERMINAL
BLOCK

32

usually provided for free by the service. Check the service’s Web page for
further information, terms and conditions.

How to Use a DynDNS DDNS Server

1. Go to the DynDNS homepage (www.dyndns.org).

2. Click “Sign Up Now”; then create an account (unless you already have one).

3. Login with your registered ID and password.

4. Go to Services, then Dynamic DNS; then click “Add Dynamic DNS.”

5. Fill in the “Hostname” field; select the host type from the drop-down list.

6. Fill in the “IP address” field and leave the others empty.

7. Click “Add Host” to finish.

8. Go to Account, then My Services to check your service, service setting, etc.

7. GLOSSARY

10/100 Base-T — IEEE 802.3 specifications for 10 or 100 MBps Ethernet.
ARP — Address Resolution Protocol: a protocol for mapping MAC and IP addresses.
Baud rate — The data transfer rate.
Bps — Bits per second: the actual data rate.
CGI — A standard for running external programs from a World Wide Web HTTP

server.

CIF — Common Intermediate Format: a video format of 352 x 288 pixels.
DHCP — Dynamic Host Configuration Protocol: a protocol for dynamic allocation

of IP addresses.

DNS — Domain Name Service.
Ethernet — A widely used networking standard.
Firewall — A virtual barrier between a LAN (Local Area Network) and other networks.
FTP — A client-server protocol that allows a user on one computer to transfer files

to and from another computer over a TCP/IP network.
HTML — A markup language used to structure text and multimedia documents and to

set up hypertext links between documents. Used extensively on the World Wide Web.
HTTP — A protocol used to request and transmit files, especially WebPages and

WebPages components, over the Internet or other computer network.
Internet Protocol — The main protocol used on the Internet. Together with the

Transfer Control Protocol (TCP), it constitutes “TCP/IP.”
IP address — A 4-part number uniquely defining each device on the Internet, usually

written in decimal notation with periods separating the bytes; e.g., “192.168.100.17.”
ISP — Internet Service Provider.

GLOSSARY

33

JPEG — A standard image format, used widely for photographs. Also known as JPG.
LAN — Local Area Network: a data communications network that is geographically

limited (typically to a 1 km radius), allowing easy interconnection of terminals,
microprocessors and computers within adjacent buildings.

MPEG-4 — Further development of MPEG-2, designed for transmission of audiovisual
data at very low transfer rates; e.g., via the Internet.

Netmask — A mask that explains which part of an IP address is the network
address and which part comprises the host address. It is usually written in dotted
decimal notation; e.g., “2554.255.255.0.”

PING — A protocol that sends a message to another computer and waits for
acknowledgment, often used to check if another computer on a network is reachable.

PPP — Point-to-Point Protocol: a method allowing one computer to connect to
another, usually via a modem over a phone line.

RS-485 — Data transfer standards.
Subnet mask — Same as Netmask.
SMTP — Simple Mail Transfer Protocol.
TCP — Transmission Control Protocol/Internet Protocol: the wide-area-networking

protocol that makes the Internet work.

UDP — User Datagram Protocol.
URL — Uniform Resource Locator: an “address” on the network.
WAN — Wide Area Network: a communications network that uses such devices

as telephone lines, satellite dishes or radio waves to span a larger geographic
area than can be covered by a LAN.

8. SPECIFICATIONS

Standards

• IEEE 802.3 (10Base-T Ethernet)

• IEEE 802.3u (100Base-TX Fast Ethernet)

• IP66 (Ingress Protection)

General

• Supported image resolutions (NTSC): 720 x 480, 640 x 480, 720 x 240,
640 x 240, 352 x 240, 320 x 240

• Supported image resolutions (PAL): 720 x 576, 640 x 576, 720 x 288,
640 x 288, 352 x 288, 176 x 144

• Protocols supported: HTTP, TCP, UDP, SMTP, UDP, FTP, ARP, DNS, DynDNS

• Certifications: FCC Class A, EMC: EN61000-3-2, EN610003-3,
EN55022, EN55024

SPECIFICATIONS

34

Image Sensor and Lens Specifications

• 1/4” SONY Super HAD CCD sensor

• Total pixels: 410k, 811 (H) x 508 (V)

• Horizontal resolution, more than 540 TV lines

• S/N ratio: more than 50 dB

• Video output: 1.0 Vp-p (75 Ohms, composite)

• Automatic white balance control

• Image Control, Brightness, Contrast, Saturation, Hue

• Minimum illumination color: 0.7 lux at 30IRE / 0.1 lux (DSS)

• Minimum illumination black and white: 0.1 lux (Day & Night mode) /

0.0007 lux (DSS)

• Shutter speed: 1/120 – 1/60,000 sec.

• Focal length 3.3 – 99 mm

• Pan rotation angle: 360°

• Tilt rotation angle: -2° – 90°

• Angle of view: approx 58.17° (Wide), approx 2.2° (Zoom)

• Maximum relative aperture: F1.6

Environmental

• Dimensions: height: 302 mm (11.8 in.); diameter: 216.8 mm (8.5 in.);

• Weight: housing and dome drive unit: 3 kg (6.6 lbs.); bracket: 0.9 kg (1.9 lbs.)

• Operating temperature: -40 – 60°C (-40 – 140°F)

• Operating humidity: 0 – 90% RH, non-condensing

• Storage temperature: -5 – 50°C (23 – 122°F)

Power

• External power adapter:

- Input: 240 V AC, 50 Hz (U.S. version: 110 V AC, 60 Hz)

- Output: 24 V AC, 1.5 A

• Power consumption: 18 Watts (maximum)

System Requirements

• Windows 2000, XP

• Computer with network connection

• Web browser support

- MS Internet Explorer 5.0 or higher (ActiveX)

- Netscape Navigator, Mozilla, Firefox, Opera (Java for JPEG only)

Package Contents

• High Speed Dome Indoor/Outdoor Network Camera with external cable

• User manual and quick installation guide

• Wall-mount bracket

• Software CD (Camera Manager utility for IP installation and upgrade; plus
user manual)

CONFIGURATION

35

NOTES

Are you completely satisfied with this product?

Please contact your INTELLINET NETWORK SOLUTIONS

™

dealer

with comments or questions.

Copyright © INTELLINET NETWORK

SOLUTIONS

All products mentioned are trademarks or registered trademarks of their respective owners.

www.intellinet-network.com