Intellian FB250, FB500, FB150 Installation And Operation User Manual

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Global Leader in Marine Satellite Antenna Systems

FB250/FB500

Installation and Operation User Guide

Serial number of the product

This serial number will be required for the all troubleshooting or service inquiries.

logo are trademarks of Intellian Technologies, Inc., registered in the U.S. and

other countries. All other logos, trademarks, and registered trademarks are the

property of their respective owners. Information in this document is subject to

change without notice. Every effort has been made to ensure that the information

in this manual is accurate. Intellian is not responsible for printing or clerical

errors.

Doc. No. 2014FB-UM1222-V2_3

LIST OF CONTENT

REGULATORY INFORMATION 4

INTRODUCTION 7

Introduction 8

Overview of the Fleetbroadband 10

Main units 11

INSTALLATION 17

Installation 18

Connections 27

GETTING STARTED 31

Getting started 32

Using the primary handset 37

Using the web console 71

Using the network management 134

TROUBLESHOOTING 159

TECHNICAL SPECIFICATION 165

WARRANTY 166

FB250/500 User Manual

FCC Identier: QO4-AVIFX500BDE / QO4-AVIFX250BDE

USE CONDITIONS:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two Conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

IMPORTANT NOTE: EXPOSURE TO RADIO FREQUENCY RADIATION

This Device complies with FCC & IC radiation exposure limits set forth for an uncontrolled environment. The Antenna used for this transmitter must be installed to provide a separation distance of at least 100cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC CAUTION:

Any Changes or modications not expressly approved by the manufacturer could void the user's authority, which is granted by FCC, to operate this satellite FleetBroadband System FB250 / FB500.

REGULATORY INFORMATION

FEDERAL COMMUNICATION COMMISSION NOTICE

IC: 5023B-AVIFX500BDE / IC: 5023B-AVIFX250BDE

This device complies with Radio standard specication RSS -170 of Industry Canada Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This antenna used for this transmitter must be installed to provide a separation distance of at least 100cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

EC Declaration of Conformity:

Intellian Technologies, Inc., 348-5 Chungho-ri, Jinwi-myeon, Pyeongtaek-Si, Gyeonggi-do, Korea 451- 862 declares under our sole responsibility that the accessory Product, brand name as Intellian and models: FB250 / FB500 FleetBroadband satellite communication system, to which this declaration relates, is in conformity with the following standards and/or other normative documents:

RoHS2 Directive 2011/65/EU

ETSI EN 301 444, ETSI EN 301 489-1, -17,-19 & -20, ETSI EN 300 328 IEC 60945 / EN 60945,

IEC 60950-1 AND EN 60950-1, ITU-R M.1480

We hereby declare that all essential radio test suite have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999/5/EC.

The Conformity Assessment procedure referred to Article 10 and detailed in Annex [III] or [IV] of Directive 1999/5/EC has been followed with involvement of the following notied body (ies):

TIMCO ENGINEERING Inc., P.O BOX 370, NEWBERRY, FLORIDA 32669. Identication mark: 1177 (Notied Body number)

INDUSTRY CANADA STATEMENT:

FB250/500 User Manual

INTRODUCTION

Introduction

Overview of the Fleetbroadband

Main units

FB250/500 User Manual

The Intellian FB250 / FB500 User Equipment is a dedicated compact solution specically designed to meet the FleetBroadband ( FBB ) services for the maritime environment providing seamless ocean coverage from 76° North to 76° South. FBB is the marine version of the highly successful BGAN (Broadband Global Area Network) from Inmarsat. Through a maritime BGAN antenna, it provides constant, simultaneous access to voice and high-speed data in a compact solution. Allowing you to run online operation systems, and still having access to email, intranet and voice calls - achieving greater operational efciencies and signicantly reducing the cost of both business and crew communications.

1. INTRODUCTION

• Email and webmail

• Secure communications

• Intranet and internet access

• SMS and instant messaging Videoconferencing and streaming Phoneand fax services

• Large le transfers

1.1 Range of Service

Note: Radome dimension can be vary by different matching dome option.

1.2 Features

The FB250/500 offers the following features

The UE has built-in Web Console, allowing you to manage your phone book, messages and calls, and customize the terminal to your specic needs.

1.3 Interfaces

The FB250/500 UE has the following connecting interfaces:

• +12V / 24V DC Power Input Connector

• Antenna Connector (ADU : N-Type, BDU : N-Type)

• SIM Card Slot for FBB SIM card

• Dedicated Primary Handset port

• I/O Port

• GPS Output Port

The number of RJ45 Ethernet ports and RJ11 ports for the BDUs of the FB250 and FB500 is illustrated below:

Service FB250 FB500

Coverage Voice, fax and data are available globally except for the extreme polar regions

Voice

4kbps AMBE + 2

3.1KHz Audio (above 20° elevation)

4kbps AMBE + 2

3.1KHz Audio (above 5° elevation)

Fax

Group 3 fax via 3.1KHz Audio

(above 20º elevation)

Group 3 fax via 3.1KHz Audio.

(above 5º elevation)

SMS Standard 3G (up to 160 characters) per SMS. Maximum of 4 chained SMS.

Data

Standard IP : Up to 284 kbps Streaming IP : 8, 16, 32, 64,128 kbps

Standard IP : Up to 432 kbps Streaming IP : 8, 16, 32, 64, 128, 256 kbps

RJ45 Ethernet Ports for PC and router 4 LAN Ports (including 2 PoE)

RJ11 Phone Yes

RJ11 Fax Yes

Built-in WiFi Yes

FB250/500 User Manual

BGAN Services

The Broadband Global Area Network (BGAN) is a global Satellite Internet Network using portable terminals. The terminals are usually connected to a laptop computer to access broadband Internet in remote locations, where a line-of-sight to the satellite exists. The user can make phone calls, access the Internet, check e-mail, download les, or perform any other Internet activity using the terminals. The network is provided by Inmarsat and uses three geostationary satellites called I-4 to provide almost global coverage. The map below shows the three I-4 satellite coverage regions.

FleetBroadband coverage

Note: The above map depicts Inmarsat’s expectations of coverage, but does not

represent a guarantee of service. The availability of service at the edge of coverage areas uctuates depending on various conditions.

2. OVERVIEW OF THE FLEETBROADBAND

This map depicts Inmarsat’s expectations of coverage, but does not represent a guarantee of service. The availability of service at the edge of coverage areas uctuates depending on various conditions.

I-4 Americas

I-4 EMEA I-4 Asia-Pacifc

3. MAIN UNITS

The FB250/500 FleetBroadband system include the following main units:

FB250

• FB250 FleetBroadband BDU

• FB250 FleetBroadband ADU

• Primary Handset

FB500

• FB500 FleetBroadband BDU

• FB500 FleetBroadband ADU

• Primary Handset

3.1 Above Deck Unit (ADU), the antenna unit

The FB series ADU is Maritime FleetBroadband 3-axis controlled antenna. The antenna is self-tracking based on patented beam squint technology. The simple and robust electromechanical system, with one motor per free axis, provides full coverage in azimuth and elevation. Tracking is accomplished by measuring signals being continuously broadcast from the satellite.

The radome covers the antenna equipments, which is composed of:

• Antenna Unit (N-Type)

• RF and GPS circuit

• Rotary joint

• Antenna pedestal

The antenna unit includes LNA (low noise amplier), HPA (high power amplier) and tracking receiver circuitry to ensure communication even in adverse circumstances.

All signals (and DC power) shall pass through a single coaxial antenna cable, which connects the ADU to the BDU.

FB250/500 User Manual

3.2 Below Deck Unit (BDU)

The BDU has been developed for maximum exibility and is the controlling unit for the FBB UE. It features a reliable industry standard interfacing eld and enables users to have optimal connectivity no matter what the conditions or your position at sea.

The BDU has a built-in Web Console, which can be accessed from a computer connected to the BDU, using an Internet browser. The Web Console provides easy conguration of the BDU, rmware upgrade and daily use. For more information, see Chapter 8, using the Web Console. The BDU is supplied by a +12V or +24V DC power supply, and it supplies power to the ADU via a single RF/coaxial antenna cable.

Status LEDs

There are 3 Status LEDs to indicate the operational status of the BDU at one glance. Each LED is assigned to the following function:

• BDU Terminal Status

• ADU Status

• Registered to Network Status

SIM Card Slot

The BDU has a SIM (Subscriber Identity Module) card slot located at the connector panel behind a small cover plate. The UE requires a dedicated FBB SIM card to access the FBB network and congure the settings of the UE.

FB250/500 User Manual

Front panel

The following diagram shows the front panel of the BDU.

1. Resettable Circuit Breaker

2. Grounding Stud

3. Power Switch

4. DC Power Connector

5. Antenna (N-Type) Connector

6. SIM Card Slot

7. PoE Ports (RJ45)

8. Fax Port (RJ11)

9. Phone Port (RJ11)

10. GPS Output Port

11. LAN Ports (RJ45)

12. Primary Handset Port

13. GPIO Port

14. WiFi Connector

3.3 Primary Handset

The wired Primary Handset has a colour LCD and keypad for making and receiving voice calls and sending SMS using an interface similar with a mobile phone. It can serve as a remote access for user to access various BDU functions. The Primary Handset connector is plugged into the BDU primary handset port and it is powered directly from the BDU.

FB250/500 User Manual

INSTALLATION

Installation

Connections

FB250/500 User Manual

4.1. USER EQUIPMENT LISTS

FB250 Complete Standard Package

Description

• FB250 Terminal

FB500 Complete Standard Package

Description

• FB500 Terminal

FB250 / FB500 Standard Accessories

Description

• FB500 FleetBroadband Primary Handset

• FB250 FleetBroadband Primary Handset

• Ethernet Cable (1.5m)

• Telephone Cord (1.8m)

• Handset Wall Mount Cradle

• Power Cable (3m)

• GPIO Cable 8-pin (1m)

• LMR400 Antenna Coaxial Cable (30m)

FB250 / FB500 Installation Kit

Description FB250 Standard

• Hex. Bolt x 5 (M6x35L)

• Hex. Bolt x 5 (M6x50L)

• Spring Washer x 5 (M6)

• Flat Washer x 5 (M6)

• Nut x 5 (M6)

FB250 with Intellian i4 Matching Dome

• Hex. Bolt x 5 (M8x35L)

• Spring Washer x 5 (M8)

• Flat Washer x 5 (M8)

FB500

• Hex. Bolt x 5 (M8x50L)

• Spring Washer x 5 (M8)

• Flat Washer x 5 (M8)

4. INSTALLATION

Coaxial Cable Type

Attenuation

(dB/100m)

Attenuation (dB/m)

Recommended

Cable Length (m)

LMR 240 33.6 0.336 25m

LMR 400 17.5 0.175 50m

LMR 600 11.3 0.113 85m

4.1 Installation of ADU

Planning the Installation

Install the antenna in accordance with the following procedures to ensure maximum performance of the antenna. The antenna should be installed in a place where it has an all-around clear view of the horizon. Please be sure there are no obstacles within 15 degrees above the antenna. Any obstacles can prevent the antenna from tracking the satellite signal (Refer to the drawing on the right). Do not install the antenna near by the radar especially on the same plane as their energy levels may overload the antenna front-end circuits. It is recommended to position the antenna at least 4 feet (1.2m) above or below the level of the radar and minimum of 15 feet (6m) away from the high power short wave radars. The mounting platform should be rigid enough and not subjected to excessive vibration. The movement of the antenna can be minimized by installing at the center of the vessel. For optimal performance of the antenna, it is not recommended to install at any corner of the vessel, where the movement of the vessel is the greatest. Install the bottom of the antenna parallel to the surface of the sea and x tightly to the structure of the vessel. When setting the antenna down, be careful not to damage the RF connector. Striking the connectors on the bottom directly will damage the connector.

15°

FB250/500 User Manual

Installation and Mounting of Antenna

The method of installation and mounting of antenna may vary due to vessel design but the following procedures are applicable in most situations, and will result in a secure and effective installation.

Conrmation of Size Prior to Installation

• Check the height and diameter of the bottom surface of the antenna before installing.

• The space must be sufcient for installing the antenna unit considering the height and diameter of the antenna.

• The height and the diameter of the bottom surface of the antenna are as shown in the following drawing. If possible, install the antenna using a power tower.

70 cm (27.5”)

72 cm (28.3”)

ø33.1cm(13”)

ø30.5cm(12”)

Ø37 cm (14.7”)

38.1 cm (15”)

Ø44cm(17.3”)

Ø50 cm (19.7”)

54 cm (21.2”)

Radome Dimension of

FB250 Standard

Radome Dimension of FB250

with Intellian i2 matching dome

Radome Dimension of FB250

with Intellian i3 matching dome

Radome Dimension of

FB500 Standard

Radome Dimension of FB250 with

Intellian i4 matching dome

Mark of the Antenna Mounting Position

Referring to the mounting template, mark where antenna will be mounted on board (it must be a at surface) or on a separate power tower

Note: If a power tower is not suitable to mount the antenna, separate cable shock and waterproong measures must be taken to protect the RF connector from being exposed to the sea water and external shocks. An exposed cable may cause electric shock and cause serious damage to the equipment.

Mounting Position of FB250 Standard and

FB250 with Intellian i2 Matching Dome

Mounting Position of

FB500 Standard

Mounting Position of FB250 with

Intellian i4 Matching Dome

144.25

228.60

303.7

Mounting Position of FB250 with

Intellian i3 Matching Dome

141.5

233

FB250/500 User Manual

Connection of the Cable

Remove the rubber cap from RF connector. Connect the RF cable to the RF connector under the base plate through the access hole. Be careful not to over tighten, as you may damage the connector.

Note: Do not tighten excessively when using the spanner, this will damage the threads. Be careful that the connectors do not touch the mounting surface of the antenna, this might cause a critical malfunction and serious damage to the equipment.

FB250 Standard Cable Connection

FB500 Standard Cable Connection

FB250 Cable Connection

for Intellian i4 Matching Dome

Mounting the Antenna

Attach the antenna to the post by using the hex head bolts, spring washers and at washers, and nut supplied.

After completely applying Loctite 263 to all four Bolt thread, mount or remount the FB500 Radome.

Radome Base

Deck

M8 Flat Washer

M8 Spring Washer

M8 Hex. Bolt

13mm Spanner

FB250 FB500

Radome Base

Deck

M6 Flat Washer

M6 Spring Washer

M6 Hex. Nut

10mm Spanner

M6 Flat Washer

M6 Hex. Bolt

10mm Spanner

Note: For FB250 with Intelian i4 system, use the hex head bolts (M8x35L), M8 Spring washers and M8 at washers supplied. In this case, it is recommended to use a 13mm Spanner. For FB500, apply the Loctite 263 on four M8 Hex Bolts as shown in the picture below before starting the mounting procedures.

Hex Head Bolt

Spring Washer and

Flat Washer

Nut

FB250 M6 x 35L M6 M6

FB500 M8 x 50L M8

M8 Hex Head Bolts

FB250/500 User Manual

4.2 Installation of BDU

The BDU box is unpacked and the following items should be checked whether they are present:

• BDU

• 1 meter Wired Primary Handset with cradle

• 1.5 meters Ethernet Cable

• 1.8 meters Telephone Cord

• 1.8 meters DC Power Cable

• 1 meter GPIO (General Purpose Input / Output) cable

The following important notes are to be followed for the selection of a location before installing the BDU:

• The unit is not water proof and it has to be kept away from water splash.

• The ambient temperature and humidity in the selected location must the requirements given in the unit’s specication.

• Fix the holes of mounting brackets with four M4x12mm self-tapping or machined screws so that the BDU is being secured.

The BDU can be installed on a desktop, bulkhead, top ceiling or under captain’s console.

The procedure of the installing the BDU is simple as follow:

• Place the BDU on the desired installation area.

• Look for the holes of the BDU’s mounting brackets.

Ambient Temperature -25°C to +55°C

Relative Humidity Up to 95% at +40°C

FB250/500 User Manual

4.3 Installation of Primary Handset

The primary handset is provided with cradle. It can be mounted on a desktop, bulkhead, top ceiling or under captain’s console as similar as the BDU. The primary handset is to be separated from its cradle so that the cradle can be xed with the M5 x 12mm self-tapping screws. The procedure of the installing the cradle is simple as follow:

1. Separate the handset from the cradle and remove the plastic cover of the cradle.

2. Position the the cradle on the mounting areas.

3. Fix the cradle with M5 x 12mm self-tapping screws, which are supplied.

4. Reattach the plastic cover onto the cradle.

5. Secure the handset onto the cradle.

Plastic Cover

Handset

Cradle

M5 x 12mm Screw

5. CONNECTIONS

Below is the interconnection diagram of FB UE with the cables.

Bolt to vessel’s hull

3m DC Power Cable

1.5m Ethernet LAN (Category 5)Cable

1.8m Telephone Cable

1m Handset Cable

Primary Handset

G3 Fax Machine

Computer

12V/24V DC Vessel’s power distributor

FB250/500 User Manual

5.1 BDU’s Outputs Connection

The additional information of the output ports of GPS and GPIO.

GPS Output RJ11 (Offset) Connector

The BDU has a The Transceiver Unit has a GPS output RJ11 (Offset) connector for outputting the GPS data in NMEA0183 format.

Pin No. Signal

Pin 5 TX

Pin 2 RX

Pin 3 GND

Pin No. Signal

Pin 2 RX

Pin 3 TX

Pin 5 GND

GPS Output Pinout RS232 Pinout

Navigation Equipment

2 3 5

GPIO Output

The BDU has a dedicated circular connector to provide GPIO (General Purpose Input/Output) interface to the external devices.

All wires for the GPIO connector shall use AWG 24 unscreened wire type.

I/O Connector Pinout

GPIO Output

GPIO Port Pin Signal Name Dsecription of Signal Color Code

GPIO-1 RES_1 Reserve line 1 Black

GPIO-2 GND Ground line Brown

GPIO-3 LED_ENABLE To enable LED ON Red

GPIO-4 REM_ON_OFF Remote ON / OFF Orange

GPIO-5 BUZZER Buzzer Yellow

GPIO-6 GND Ground line Green

GPIO-7 TX_OFF To turn off Transmitter off Blue

GPIO-8 +5V_DC +5V DC Output with up to 100mA Purple

413

741

FB250/500 User Manual

Grounding Stud

The BDU has a grounding stud with a locking screw for the earth cable (with its colors of green and yellow) with its UE lug. It is recommended to include spring washers to secure the UE lug to the grounding stud.

GETTING STARTED

Getting started

Using the primary handset

Using the web console

FB250/500 User Manual

6. GETTING STARTED

6.1 System Conguration

+12V / 24V DC

AC/DC Power Supply Unit

Navigation Equipment

External Devices (External alarm)

Primary Handset

Above Deck Unit

(To be installed in an exposed area)

Below Deck Unit

(To be installed in an protected area)

Non-SOLAS (CS Safety)Voice Distress Console

Router

RJ11 (2x)

I/O Interface

GPS O/P (NMEA 0183)

PoE (2x) LAN(2x)

BGAN Multi-Voice System

Analog Telephone

G3 Fax Machine

Solid line refers to the basic conguration.

6.2 Preparation for Operation

Install the SIM card.

The system requires a SIM card to access the Inmarsat’s FleetBroadband network and congure the settings of the BDU. Please refer to your Airtime Service Provider for more information.

1. Tilt up the SIM card slot rubber cover.

2. Position the SIM card with its gold- contacts facing down. (There is a symbol of SIM Card with its arrow on the front panel to ensure the correct orientation of the SIM Card when it is being inserted. )

3. Push the SIM card gently until it clicks and is locked in place.

4. Tilt down the SIM card cover to its original position.

Note: Make sure the BDU is switched off before inserting or removing the SIM card.

FB250/500 User Manual

Connecting Primary Handset

The Primary Handset is powered from the BDU through the Primary Handset Port.

Connecting the Wi-Fi Antenna

The Primary Handset is powered from the BDU through the Primary Handset Port.

1. Plug in the Primary Handset connector into the Handset port on the BDU front panel. Make sure the key of the handset is aligned to the red mark of the handset port.

1. Connect the Wi-Fi antenna to the Wi-Fi’s connector on the BDU front panel. Rotate the connector in the clockwise direction until it is secured.

Powering Up the System

1. Use the ON/OFF switch on the BDU’s front panel.

2. Wait for all LED indicators to turn green to indicate the system is completely power up. Refer the table below for meaning of the status indicators.

LED Name Status Meaning

TERMINAL

Steady Amber BDU is powering up.

Steady Green BDU has powered up succesfully.

Steady Red BDU detects failure.

Blinking Amber Switching OFF BDU.

ANTENNA

Steady Amber ADU is powering up.

Steady Red ADU is not OK/Error

Blinking Amber ADU is calibrating

Blinking Green System performs satellite search

Steady Green ADU has locked on to the satellite.

REGISTERED

Steady Amber Attempting network registration

Steady Red Network failure/Error

Blinking Amber Ready for voice only

Blinking Green Ready for packet data only.

Steady Green Ready for all. (Voice and Data)

OFF

FB250/500 User Manual

Entering your SIM PIN

When you acquire the SIM card from the Airtime Service Provider, a PIN (Personal Identication Number: 4 to 8 digits) is provided together with it.

Note: You will need to enter the PIN at start-up if the FBB BDU has been powered down.

Follow these steps to enter the SIM PIN:

Using the keypad on the Primary Handset, enter the SIM PIN. Press Left Selection key* to conrm the SIM PIN.

Note: You are required to use the PUK code to unlock the SIM card and to reset your

PIN code if more than three (3) incorrect attempts were used to enter the PIN code.

7. USING THE PRIMARY HANDSET

7.1 The Primary Handset

The Primary Handset is connected to the FBB UE using the dedicated HANDSET port and is powered directly from the BDU. Equipped with a large 2’, 65K CSTN, 220 Liquid Crystal Display (LCD), Primary Handset not only acts as a standard phone that allows you to make/ receive voice calls, it also serves as a remote access UE (User Equipment) for you to access various congurations supported by the BDU.

Primary Handset offers the following features:

• Making standard CS voice calls

• Making standard/streaming PS background data connections

• Messaging (SMS)

• User contacts (combined SIM and BDU storage)

• Speed dial

• Call logs

• Managing BDU security settings

• Accessing BDU settings that includes: o Ethernet o Ciphering control o Satellite selection o Supplementary services o Transceiver restart o Limited factory reset

• Displaying various BDU status and information

• Local handset congurations

FB250/500 User Manual

7.2 Powering Up the Primary Handset

The Primary Handset is automatically powered up once it is connected to the dedicated HANDSET port. Depending on the conditions of the BDU, the Primary Handset may start in the following modes:

Full functioning mode

In full functioning mode, there is no PIN authentication required to start using the FBB system. All BDU settings including contacts, messages and call logs are loaded into local memory of the Primary Handset once the BDU is congured. You will be able to access all the menus and making voice or data calls once the Primary Handset is ready.

PIN mode

User is required to enter the correct PIN/password before proceeding to Full functioning mode, Refer to Security settings menu for more information on the types of security PIN in the BDU.

To enter the PIN:

1. Key in the PIN of the security key using the alpha-numeric keypad.

2. Press OK key* to conrm.

To cancel PIN entering:

1. Press the Right selection key*.

2. Conrm to start in Emergency only mode by pressing the OK key*.

Emergency only mode

PIN authentication is bypassed (i.e. when you have forgotten the required PIN). You can only make emergency calls or access local Phone manager menu in this mode.

7.3 Primary Handset

1. Earpiece

2. Display

3. Ear-set Jack

4. OK Key

5. 4-Way Navigation Ring

6. Left Selection Key

7. Right Selection Key

8. Call/Answer Key

9. Call/Menu End Key

10. Keypad (Alpha-numeric)

11. Mode Key

12. Clear Key

13. Microphone

14. Service Port

15. Ringer*

*The ringer is located at the back of the Primary Handset.

1 2

8 9

FB250/500 User Manual

Keypad - Description and Functions

Keys Description / Functions

4-way navigation ring*

Press the 4-way navigation ring to scroll left, right, up, and down on the display. Enables scrolling through names, phone numbers, menus or settings.

OK key*

Pressing this key selects/conrms the function highlighted on the display.

Left selection key*

The function of this key depends on the guiding text shown on the display above the key.

Right selection key*

The function of this key depends on the guiding text shown on the display above the key.

Call/Answer key*

After entering a phone number: Initiates a call to the number. From Main Display screen: Opens a list of dialed calls When Ringing: Answers the incoming call.

Call/Menu End key*

Press this key to end active calls or exits from any menus or sub menus.

Keypad*

Used to enter numbers and characters. Press 0 to add a space when writing text. The functions available depend on whether you are typing a phone number (number mode) or text (text mode).

Star key*

When entering a phone number, press this key to insert a *. Press and hold this key to insert a +.When writing text, press this key to access a list of special symbols.

Hash key*

When entering a phone number, press this key to insert a #. To quickly change the text input method when writing text, press this key repeatedly and check the indicator at the top of the display. In standby mode, press and hold this key to set the Primary Handset into silent mode.

Mode key*

Unplug the handset from BDU, press and hold this key when handset unplugged and plug in the Handset. Handset power up in Firmware Upgrade Mode.

Clear Key*

Press key once to clear one character at a time or press and hold this key to clear the whole text entry.

MODE

中

jkl

mno

abc

def

tuv

wxyz

中

ghl’

jkl

mno

abc

def

pqrs

tuv

wxyz

中

The Main Display Screen

1. BDU Status Indicator line The indicator line shows status symbol informing you about the operating conditions of the BDU.

2. Satellite The indicator line shows status symbol informing you about the satellite service.

3. Handset Status Indicator line The indicator line shows status symbols informing you about the operating conditions of the Primary Handset.

4. Selection Key line The Selection key line operates using the Left or Right selection keys* with the OK Key* to access menus and controls.

Contacts Menu

FB 500

FB250/500 User Manual

Primary Handset Status Indicators

Table below explains the meaning of each status indicator displayed in the Main Display screen.

Status Indicator Description

New short message (SMS) in inbox.

Available CS domain services.

Available PS domain services.

Data connection is inactive. (Available in Manage proles sub menu only)

Data connection is active.

Ciphering is enabled.

Radio silent is enabled.

Primary Handset keypad lock is active.

Primary Handset disconnected from BDU.

Primary Handset connected to BDU.

The terminal has locked on to Inmarsat satellite “I-4 Asia Pacic”.

The terminal has locked on to Inmarsat satellite “I-4 EMEA”.

The terminal has locked on to Inmarsat satellite “I-4 Americas”.

Primary Handset in silent mode.

Telephony CS port is engaged.

Signal strength.

Primary Handset Operations

Making a Voice Call

Before making a voice call, please make sure that:

- The Primary Handset is connected to the BDU. ( Status indicator should be on.)

- The Primary Handset is NOT radio silent. ( Status indicator should be off.)

- The BDU has successfully registered with the network and ready for CS domain (voice) services. ( Status indicator should be on.)

You can use the following two options for making a call:

• Manual Dial:

1. Using the alphanumeric keypad, dial 00 <country code> <phone number>.

2. Press Call/Answer key*.

• Using Contacts or Call Log list from the Primary Handset:

- Enter the Contacts list of the Primary Handset; scroll to the desired number and press Call/Answer key*, or

- Enter the Log list of the Primary Handset; scroll to the desired number and press Call/Answer key*.

Note: For voice calls and SMS, you may also use ‘+’ by pressing and holding the key instead of “00” at the beginning of dialled number string as an alternative ( + <country code> <phone number>).

To End a Call

1. Press Call/Menu End key*

Receiving a call

When there is an incoming call, the Primary Handset will,

• Ring.

• The calling party’s number will be displayed on the screen. If the number is stored in the contacts, the corresponding name of contact will be displayed.

To answer an incoming call, press the Call/Answer key*

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Adjusting volume during a call Use the 4-way navigation ring 4-way navigation ring* to adjust the volume.

Press ‘up’ key to increase the volume.

Press ‘down’ key to decrease the volume.

Using the Menus

You can access the Menu System by pressing the Right selection key* in the Main Display screen. The main menu of the Primary Handset includes nine (9) menu options with each menu option having their respective sub-menus. You can use the 4-way navigation 4-way navigation ring* to navigate to the desired menu option and press OK Key* to conrm your selection. You can also end the menu or sub menus and return to the Main Display screen at any time by pressing the Call/Menu End Key*.

Table below summarizes the functionalities within each menu option:

Status Indicator Description

Contacts

This menu manages your user contacts.

Log

This menu allows you to view call histories.

Telephony

This menu congures settings related to CS voice telephony services.

Data

This menu congures settings or connections related to PS data services.

Messaging

This is menu is for SMS related services.

Settings

This menu congures general BDU settings.

Transceiver

This menu displays general BDU information.

Security settings

This menu congures security settings related to the BDU.

Phone manager

This menu congures local handset settings.

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Contacts Menu

The Contacts menu allows you to store, retrieve and update names and phone numbers of your contacts in the Primary Handset memory and in the SIM card memory. You can also access this menu by pressing Left selection key* in Main Display screen. This menu lists all the contacts saved in both the BDU and SIM card memory where.

Indicates contacts that are saved in BDU and Indicates contacts that are saved in SIM card.

The following options are available when pressing the Left selection key* while browsing through the contacts:

• New contact Add new contact to the memory. To add contact:

1. Select New contact.

2. Select where you want to store the contact (BDU or SIM).

3. Enter the name for the contact.

Note: Press Star key* to browse for symbols.

4. Enter the number for the contact. Note: Stored number can be in any one of the following formats:

• ‘+’ <country code> <phone number>

• 00 <country code> <phone number> Press Star key* to insert ‘+’ sign. Saving of contact without number is not allowed.

5. Select Save (Left selection key*) or pressing the OK key* to save

the contact to the selected memory.

Note: Refer to “Tips for writing the text” section under New message for more information on text writing.

• Search : Select this to enter a specic name to search within the contact list.

• Delete : Delete selected contact.

Note: You can also delete the selected contact by pressing the Clear key*.

• Copy : Select this to copy the selected contact from SIM card memory to BDU memory or vice versa.

• View number : Display the number of the selected contact.

• Assign Speed Dial : Add the selected contact to the speed dial list.

• Reload Contacts : Select this to reload contacts from the BDU/SIM card into the local memory of the Primary Handset.

• Memory Status : Select this to view the memory status of the contacts.

While browsing through the contact list, press the OK key* to view the phone name and number or the selected contact. The following options are available when pressing the Left selection key* while viewing the selected contact:

• Call : Make a voice call to this contact.

• Send message : Open a SMS editor to send a text message to this contact.

• Edit contact : Edit information of this contact.

• Delete : Delete this contact.

• Copy : Select this to copy this contact from SIM card memory to BDU memory or vice versa.

• Forward contact : Forward information of this contact using SMS.

• Assign Speed Dial : Add this contact to the speed dial list.

Note: You can also make a voice call to the selected contact when browsing through or viewing the contacts by pressing the Call/Answer key*.

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Missed calls Received calls Dialled calls

Call history of the particular category is displayed in chronological order when selected. Up to 5 latest entries of each category can be saved. The following options are available when pressing the Left selection key* while browsing through or viewing the call log:

• Delete Delete the selected log entry from the list. Note: You can also delete the entry by pressing the Clear key*.

• Call Call the number in the selected log entry.

• Send Send an SMS to the number in the selected log entry.

• Save Save the number from the selected log entry to the contact list.

Note: This option is not available when the log entry already has an entry in the contact list. Note: You can also make a voice call to the number of the selected log entry when browsing through or viewing the call log by pressing the Call/Answer key*.

Clear call lists

Select this to clear the call log entries. Available log options are: Missed calls

• Received calls

• Dialled calls

• All calls Delete all logs including Missed, Received and Dialled logs.

Call/Data usage

Display the accumulated call and data duration. Press Left selection key* to clear the call or data duration.

Log Menu

The Log menu allows you to view historical information about phone calls and data usage in chronological order with the following sub menus:

The Telephony menu allows you to congure telephony related settings with the following sub menus:

Telephony Menu

Port Settings

• Primary Handset Contain options for incoming and outgoing call types. Select this to congure the call type settings. The following options are available when pressing the Left selection key* while browsing through the list:

- Standard

- NONE

• Phone Port Contain options for incoming and outgoing call types. Select this to congure the call type settings. The following options are available when pressing the Left selection key* while browsing through the list:

- Standard

- High quality [ Note: only applicable if fax is purchased ]

- BOTH (only for incoming) [ Note: only applicable if purchase fax]

- NONE

• Fax (OPT) Port Contain options for incoming and outgoing call types. Select this to congure the Fax type settings. The following options are available when pressing the Left selection key* while browsing through the list:

- High quality [ Note: only applicable if purchase fax]

- NONE

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Speed dial

• Setting Contain options to enable/disable the speed dial feature

• Speed Dial List Select this to congure the speed dial list. The following options are available when pressing the Left selection key* while browsing through the list:

• Assign Assign a contact to the selected entry. To assign a contact:

1. Select Speed Dial List.

2. Browse through the list to locate an empty entry.

3. Select Options by pressing Left selection key*.

4. Select Assign and press OK key* from the option.

5. Select the desired contact to assign to the speed dial list.

6. Press OK key* to conrm your selection.

• Delete Remove contact from the selected entry. This option is not available for empty entry.

Note: You can also delete the entry by pressing the Clear key*.

• Call Make call using the number from the selected entry. This option is not available for empty entry.

Note: You can also make a voice call to the number of the selected entry by pressing the Call/Answer key*.

You can make a voice call directly from the Main Display screen by pressing the corresponding speed dial entry number + Call/Answer key* once the speed dial feature is enabled with a valid contact entry.

Manage proles

Allow you to manage the Primary and Secondary PDP proles.

• Primary proles One Standard Primary PDP prole has been created in the Primary prole list as a default prole. The proles listed in the list are:

- Standard

- 32k Streaming

- 64k Streaming

-128k Streaming

You can press the Left selection key* for options available when browsing through the prole list. The list of options is:

o Edit Edit the selected prole. o Delete Delete the selected prole. o Add Add new prole into the list. o Reset table Reset prole list. All proles will be deleted and a default prole is created.

The Data menu provides the following sub menus to manage and congure data connections (PDP proles) for the BDU:

Data Menu

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Adding / Editing proles

You can press the Left selection key* or OK key* from the option list to add new or edit existing prole settings.

• Prole name Specify the name of the prole.

• Connection type Both Standard and Streaming connection types are supported.

• APN Specify information of the APN (Access Point Name). Further available settings are:

APN: Specify the Access Point Name for the connection. Default APN is according to SIM card. Enter your own APN if you do not want to use the default APN from the SIM card.

Username: Specify the user name for Static IP conguration. Default is blank for Dynamic IP conguration.

Password: Specify the password for Static IP conguration. Default is blank for Dynamic IP conguration.

You can press the Left selection key* for the following options: o Edit Edit the selected APN setting o Fetch from SIM Fetch the APN from the SIM card. This option is only available when APN is highlighted.

• IP conguration Contain options for Static or Dynamic IP. Default is Dynamic IP conguration.

• IP address Specify the IP address for Static IP conguration. This eld is ignored for Dynamic IP conguration. Default is blank for Dynamic IP conguration.

• Header comp. Contain options to enable or disable header compression. Default is Enabled.

Note: For 32k, 64k and 128k Streaming proles, there are three additional options when

selecting editing their settings. The additional options are:

• Desired rate Choose the desired rate for the different proles. Note that the default setting for each prole is the prole chosen. For example, for 32k Streaming, the default rate is 32k.

• Minimum rate Choose the minimum rate for the different proles. Note that the de fault setting for each prole is the prole chosen. For example, for 32k Streaming, the default rate is 32k.

• Error correction Contain options to enable or disable error correction. Default is disabled.

• Secondary Proles The proles listed in the list are:

- FTP

- Quick Link

- Quick Time Media

- Real Media

- Stream Box

- Win Media

Adding/Editing proles

You can press the Left selection key* or OK key* from the option list to add new or edit existing prole settings.

• Prole name Specify the name of the prole.

• TFT Choose desire type of connection.

• Desired rate Choose the desired rate for the prole. Default settings for all secondary proles are set as 32K.

• Minimum rate Choose the minimum rate for the prole. Default settings for all secondary proles are set as 32K.

• Error correction Contain options to enable or disable error correction. Default is Disabled.

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Note: You will be prompted to save the changed settings before exiting the sub menu.

Press Left selection key* or OK key* to save the changes.

Icon in the prole list indicates that the prole is not active and icon indicates that the prole is currently active in use.

Status

Allow you to check the status of the data connection. You can also activate / de-active a specic prole in the status display list.

Note: You will not be able to enter this sub menu if the BDU has not been registered for PS data service.

The status list shows you the current active data connection. Depending on whether there is an active connection, you can press the Left selection key* for the following options:

• Activate Primary This option is available when there is no active data connection. Select this to choose from the prole list for activation.

• Deactivate This option allows you to deactivate an active data connection.

To active a primary data connection when there is no active connection:

1. From the data status list, select Options using the Left selection key*.

2. Select Activate primary using Left selection key* or OK key*.

3. Select from a list of congured primary prole for activation. Press Left selection key or OK key* to conrm.

4. You are prompted to conrm activation. Conrm activation by selecting yes using the Left selection key or OK key*.

Note: It may take a while to active a data connection.

To de-activate a primary data connection when there is an active connection:

1. From the data status list, select Options using the Left selection key*.

2. Select Deactivate using Left selection key* or OK key*.

3. You are prompted to conrm de-activation. Conrm de-activation by selecting Yes using the Left selection key* or OK key*.

Messaging Menu

New Message

Select this to create and send a new message. To create new message:

1. Select New Message by pressing the OK key*. A SMS editor will be displayed on the Primary Handset screen for writing new message.

2. Type in your SMS message using the alphanumeric keypad.

3. To send the message, press the OK key* and select Send.

4. Enter the recipient’s phone number, and press the OK key*. Alternatively you can select Search by pressing the Left selection key* to select the phone number from the contacts.

Options: You can press the Left selection key* to select options available when writing the message.

• Send Select this when you are ready to send your message.

• Save Select this to save the message into the draft folder.

• Clear screen Select this to clear all the written text.

The Messaging menu allows the user to write a new messages, view stored messages from Inbox, Drafts and/or Sent folders and congure settings related to SMS with the following sub menus:

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Tips for writing the text:

• Press the 0 key to add a space.

• To quickly change the text input mode when writing text, press Hash key* repeatedly and check the indicator at the top of the display:

o <ABC>: Capital letters o <123>: Numbers o <abc>: Small letters o <Abc>: Initial Capital letter followed by small letters

• To add a number in alphabet mode, press and hold the desired number key.

Inserting symbols to your message:

• To get a list of special symbols, press the Star key*.

• Using the 4-way navigation ring*, navigate to the desired symbol.

• Press Ok key* to conrm selection.

Clearing text:

• To clear text, press Clear key* once to clear one character at a time.

• To clear the whole text entry, press and hold Clear key* to clear the whole text entry.

Inbox

Contain new/opened text messages that you have received. When browsing through the messages list using the 4-way navigation ring*,

Indicates an unread (new) message and

Indicates read (opened) text messages.

The following are available options when pressing the Left selection key* while browsing through or viewing the messages in this folder:

• Open Open selected message. You can also press OK key* while browsing through or viewing the messages in this folder:

• Reply Select this to reply to the selected message sender.

• Delete Delete selected message.

Note:You can also delete the selected message by pressing the Clear key*.

• Forward Forward this message to another recipient.

• Call Make a voice call to the selected message sender.

• Save Save the selected message into the Draft folder.

• Details Display the details of the selected message.

• Add to contact Select this to add the phone number of the selected message into the contact list.

Note: You can also make a voice call to the selected message contact when browsing through the messages list by pressing the Call/Answer key*.

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Sent

Contain text messages that you have sent. The following are available options when pressing the Left selection key* while browsing through or viewing the messages in this folder:

• Open Open selected message. You can also press OK key* while browsing through the message list to open the selected message (This option is not avail able when viewing the message).

• Delete Delete selected message.

Note: You can also delete the selected message by pressing the Clear key*.

• Send Send the selected message to another recipient.

• Save Save the selected message into the Draft folder.

• Add to contact Select this to add the phone number of the selected message into the contact list.

Note: You can also make a voice call to the selected message contact when browsing through the message list by pressing the Call/Answer key*.

Draft

Contain text messages that you have saved. The following are available options when pressing the Left selection key* while browsing through or viewing the messages in this folder:

• Open Open selected message. You can also press OK key* while browsing through the message list to open the selected message (This option is not avail able when viewing the message).

• Delete Delete selected message.

Note: You can also delete the selected message by pressing the Clear key*.

• Send Send this message to another recipient.

• Save Save the selected message into the Draft folder.

• Add to contact

Select this to add the phone number of the selected message into the contact list.

Note: You can also make a voice call to the selected message contact when browsing through the message list by pressing the Call/Answer key*.

OPTIONS

The following settings are available in this sub menu:

• Message Centre

Select this to set the number of the SMS service centre.

• Save sent message

Select this to enable or disable the saving of sent messages. When this option is enabled, all successfully sent messages are saved in the Sent folder.

• Memory status

Select this to view the memory status of the messages.

• Reload Messages

Select this to reload messages from the BDU into the local memory of the Primary Handset.

DELETE ALL

Select this to clear the messages in a particular folder. Available folder options are:

• All messages

Delete messages in all folders including Inbox, Sent and Draft.

• Inbox

• Sent

• Draft

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Ciphering mode

Contain options to enable/disable the use of ciphering mode between the network and BDU.

Note: Status icon is displayed in the Main Display screen when ciphering is enabled.

Ethernet

Allow you to congure settings related to Ethernet connection.

• Transceiver IP Address Specify the IP address of the BDU. The default IP address of the BDU is 192.168.1.35

• Subnet Mask Specify the subnet mask of the BDU. The default subnet mask of the BDU is 255.255.255.0

• DHCP settings Display the status and settings of the DHCP server.

- DHCP server: Display the status of the DHCP server.

- Start IP address: Display the start IP address of the DHCP server. Default start IP address is 192.168.1.40.

- End IP address: Display the end IP address of the DHCP server. Default end IP address is 192.168.1.59.

- Primary DNS: Display primary DNS server address. Default primary server is 172.30.66.7.

- Secondary DNS: Display secondary DNS server address. Default secondary server is 172.30.34.7.

The Settings menu provides the following sub menus to congure the BDU:

Settings Menu

- Lease time Display the lease time. Default lease time is 60. Except for DHCP server, the rest of the display settings can be edited by pressing the Left selection key* or Ok key*s.

Note: Make sure that the format is correct when entering an IP address. Press the Star key* multiple times to insert the “.” sign.

Satellite

Manage settings related to Inmarsat satellites.

• Satellite selection Allow you to select the preferred satellite to lock on to. Default is AUTO where the BDU automatically searches for the best satellite in view to lock on to.

Note: Satellites visible to the BDU are marked with *. The BDU will de-register from the network with all the CS (voice) and PS (data) services terminated whenever a new satellite is manually selected from the list. The BDU can only re-register with the network once it has successfully locked onto the newly selected satellite.

Satellite status

Display current satellite status. The following information is displayed:

- Status Display status of the BDU. The BDU can be either searching or locked on to a particular satellite.

- Satellite ID Satellite ID that the BDU is currently searching for or locked on.

- Satellite Name Satellite Name that the BDU is currently searching for or locked on.

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Supplementary

Congure settings related to supplementary services. These settings are applicable to standard CS voice services.

Note: Depending on the network, some settings may not be available or may prevent other settings from being activated.

The following information is available:

• Call forwarding

Allow you to congure for call forwarding services depending on various conditions. The following forwarding conditions are available for congurations:

- All Calls All calls are unconditionally forwarded.

- Busy Calls are forwarded when the BDU is busy.

- No answer Calls are forwarded when no answer from the BDU for a specic time.

- Not reachable Calls are forwarded when BDU is not reachable.

You can press the Left selection key* for options available when browsing through the list of forwarding conditions. The list of options is:

• Retrieve all Retrieve network settings of all the listed conditions.

• Update all

Update congured settings of all the listed conditions to the network.

• Cancel all

Deactivate all condition settings.

Note: Operations on this level affect all forwarding conditions and hence it may take some time to process.

Pressing the OK key* congures a particular forwarding condition. The following settings can be congured:

Status: Display active or inactive status of the selected forwarding condition. Press the OK key* to change the status.

Number: Display number to forward calls to when selected forwarding condition is active. Press the OK key* to change the number.

Time: Only applicable to No answer forwarding condition. To forward calls to selected number if call no answer for a specic period of time. Press the OK key* to change the time.

You can press the Left selection key* for options available when conguring a particular forwarding condition. The list of options is:

• Retrieve

Retrieve network settings of the selected condition.

• Update Update congured settings to the network for the selected condition.

Note: Always use Retrieve all or Retrieve options to retrieve the latest settings from the network. Use Update all or Update options to update the network settings after congurations.

• Call barring

Allow you to congure for call barring services depending on various barring conditions. The following conditions are available for activations/deactivations by pressing the key:

- Outgoing calls Barring of all outgoing calls.

- Incoming calls Barring of all incoming calls.

- Int. except home Barring of all outgoing international calls except to home country.

- Incoming if abroad Barring of all incoming when roaming.

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You can press the Left selection key* for options available when browsing through the list of barring conditions. The list of options is:

• Retrieve Retrieve network settings of the highlighted condition.

• Retrieve all Retrieve network settings of all the listed conditions.

• Update Update congured settings to the network for the highlighted condition.

• Update all Update congured settings of all the listed conditions to the network.

• Cancel all Deactivate all condition settings.

You will be asked to enter the call barring password when updating the settings to the network. Consult your equipment distributor if necessary.

Note: Always use Retrieve all or Retrieve options to retrieve the latest settings from the network. Use Update all or Update options to update the network settings after congurations.

• Call Waiting Contain options to enable/disable call waiting services. You can also press the Left selection key for the following options:

• Retrieve Retrieve network settings of the call waiting service.

• Update Update congured settings to the network.

Note: Always use Retrieve option to retrieve the latest settings from the network.

Use Update option to update the network settings after congurations.

• Caller ID Allow you to congure settings that are related to caller identications.

- Setting Contain options to congure for USA or Europe caller ID type.

• Send Caller ID Allow you to enable/disable sending of your caller ID to the recipient when making a call. Default is AUTO where the default network settings are used. You can also press the Left selection key* for the following options:

- Retrieve Retrieve network settings of the waiting service.

- Update Update congured settings to the network.

Note: Always use Retrieve option to retrieve the latest settings from the

network. Use Update option to update the network settings after congurations.

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Terminal Menu

Signal strength

Show graphical representation of current signal strength and GPS type. Table below describes the available GPS type icons used in this sub menu:

GPS status

Show current Latitude and Longitude coordinates, the GPS type and Time of acquisition on the BDU.

Transceiver Info

Display a list of information of the BDU.

• Manufacturer: Manufacturer name of the BDU

• Software version: Software version of the BDU

• Model: Model name of the BDU

• IMEI number: IMEI number of the BDU

• IMSI number: IMSI number of the SIM card

• Subscriber number: Subscriber’s telephone number

• Serial number: Serial number of the BDU

This icon shows that the BDU is in the process of acquiring a GPS x when there is no previously stored GPS x.

This icon shows that the BDU is using New GPS coordinates.

This icon shows that the BDU is using previously stored GPS coordinates.

The Transceiver menu provides the following sub menus to check for information and perform resets on the BDU:

Antenna Unit Info

Display a list of information of the Antenna.

• Serial number Serial number of the Antenna

Transceiver restart

Soft restarting the BDU

Limited reset

Perform limited reset on the BDU. Apart from full factory reset that is not available in Primary Handset, limited reset only resets a small portion of the BDU settings. Stored GPS status, contacts, call logs and event logs are not cleared during limited reset.

You are also required to key in the password when performing the reset. The default password is 0000.

Note: This password is the same as Terminal PIN.

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Security settings Menu

Terminal PIN SIM PIN

There are three options available for selection under each sub menus to manage the PIN and security settings for the BDU:

• Enable Enable the selected PIN. Table below summarizes the default PIN codes for each security setting:

You will be asked to key in the existing PIN (or default PIN if it has not been changed) before the PIN can be enabled.

• Disable Disable the selected PIN. You will be asked to key in the existing PIN (or default PIN if it has not been changed) before the PIN can be disabled.

• Change Change the PIN to a new one. You will be asked to key in the existing PIN (or default PIN if it has not been changed) before the PIN can be changed.

Note: PIN has to be enabled before it can be changed.

Terminal PIN

0000

Note: Terminal PIN is the same PIN that has to be entered when performing Limited Reset on the BDU.

SIM PIN

Depends on your SIM card. Consult your equipment distributor if necessary.

Note: You have to enter the PUK (PIN Unblocking Key) to access the SIM card if a wrong PIN for SIM PIN has been entered for three times. You will be asked to enter the new PIN code once you have entered the correct PUK. However, the SIM card is no longer usable if you have entered wrong PUK for 10 times.

The Security Settings menu provides the following sub menus to congure the security settings of the BDU using different PIN:

Phone manager Menu

Display

Congure settings that are relatged to Primary Handset display.

• Backlight

To set the duration of the display backlight to remain on. Settings range from Always On (Backlight permanently turned on), 15 seconds to 1 minute.

Note: The backlight will be slightly dimmer and nally off when there is no keypad activity after sometime. However, this feature is not available when the setting is set to Always On.

Tone

Congure tone setting for the standard and ring tones.

• Standard tone

- Key tone

Contain options to enable/disable the key tone.

- Message tone Contain options to enable/disable the message tone.

- Volume Congure the volume for the standard tones (both key and message tones). Using the 4-way navigation ring*, press up/right to increase and down/left to decrease the volume.

The Phone manager menu provides the following sub menus to congure settings that are local to the Primary Handset:

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• Ring tone

- Tone

Select desired ring tone pattern.

- Volume Congure the volume of the ring tone. Using the 4-way navigation ring*, press up/right to increase and down/left to

decrease the volume.

Language

Allow you to change the menu display language.

Factory settings

Allow you to congure default factory settings of the Primary Handset. Contains the following settings:

• Factory reset

Perform factory reset on the Primary Handset

About

Display a list of information of the Primary Handset.

- Model Model name of the Primary Handset

- Software version Software version of the Primary Handset

- Hardware version Hardware version of the Primary Handset

- Technical support Web address for technical support

- Copyright Contain Copyright message

1. Connect your computer to the FBB BDU using a LAN cable.

2. When the connection has been established, open the web browser.

3. Type http://192.168.1.35 in the Address eld and press Enter.

4. When the Login screen appear, type in admin in the Username eld and 1234 in the password eld. Click Login.

5. Click the Login button.

8. USING THE WEB CONSOLE

8.1 Register to the Network

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The FBB BDU Web Console will appear on your screen.

The FBB BDU will automatically register to the network. This process will include GPS acquisition, satellite tracking and registration with the network, which will take a few minutes.

Once the process is completed, you will see the following message appearing at the bottom line of the Web Console.

“Registered to Network but no active data connection exists. You are now able to make phone calls and send SMS. Please activate a data connection before doing any data transfer”

Upon successful registration, with all three BDU’s LED indicators lit in green, the UE will be ready for normal operation.

8.2 Navigating the Web Console

Menu Overview

Below you can see all of the sub menu tabs, under each icon menu item.

Status/Action Indicators

These icons indicate the status of the FBB BDU.

• Orange indicates the item is active.

• Grey indicates the item is inactive.

Setup Phone SMS Data Settings

Terminal Info Phonebook Compose Network Management Language

Satellite Selection Call History Inbox Connection Terminal Info

Sent Primary Proles Ethernet

Draft Secondary Proles Telephony

Port Forwarding PIN

Firewall SMS

PPPoE Wi-Fi

Misc Tracking

Admin

Support

Accounts

About

FB250/500 User Manual

Status Icons

These icons indicate the status of the FBB BDU and also function as shortcut buttons to the respective menu as indicated below.

• Orange indicates the item is active.

• Grey indicates the item is inactive.

Action Status Icons

Status Indicator Description

Circuit Switch Icon

Indicates the Circuit Switch service status (Voice calls, SMS, FAX).

Packet Switch Icon

Indicates the Packet Switch service status (Internet Browsing, FTP, email.)

GPS Icon Indicates if a new GPS x is available or not.

Tracking Mode Icon

Tracking mode is enabled. (Icon is not shown if tracking is not enabled.)

Status Indicator Description

Logout Icon Click on this icon to log out from the web console.

Internet Icon

Indicate whether the unit is connected to the internet. Click on this icon to go to Data menu.

Ciphering Icon

Indicate that ciphering is enabled or disabled. Click on this icon to Ciphering Menu.

New message received

Indicates if a new message is received and unread. Click on this icon to go to Inbox Menu. (Icon is not shown if there is no unread message.)

Radio Silence Icon

Indicates if radio silence is enabled or disabled. Click on this icon to trigger radio silence enable and disable.

8.3 Navigating the Web Console Setup Menu

Viewing Terminal Information

1. Click on Setup icon.

2. Click Terminal Info.

The terminal information tab shows Signal strength, Temperature, GPS Status, Elevation angle and Registration status.

Signal Indicates the received signal strength (C/No in dB Hz).

Temperature Indicates the UE’s current operating temperature status.

GPS Indicates the latitude, longitude, type and time of the GPS acquisition.

Pointing Angle

Indicates the azimuth and elevation angle of the antenna with the corresponding satellite in view.

FB250/500 User Manual

Satellite Selection

The default Satellite Selection is in Auto mode. In Auto mode, the UE will scan all the visible satellites and track the satellite with the most optimum elevation angle or the last used satellite.

Note: Changing the satellite selection will terminate any existing active voice/fax call or data connections.

Follow these steps to change your satellite selection

1. Click on Setup icon

2. Click the Satellite Selection to view the visible satellites. The visible satellites will be displayed for your selection. It also displays the satellite information that your Antenna Unit’s is locked on to.

3. Click on your choice of visible satellites.

4. Click the Select button to point the antenna to the selected satellite in exclusive mode. The satellite selection will be saved, and each time you power up the UE, the satellite selection choice will remain until you make the next selection change. The UE will track the newly selected satellite even if the elevation angle is not optimum.

5. Click Refresh to refresh the Satellite list.

Phone Menu

1. Click on Phone icon Phone menu provide the following options:

I. PhoneBook

• The Phonebook entries can be stored on the SIM card or the FBB BDU.

• Allows you to view, add, edit and delete entries on your Phonebook list.

• You can make and send SMS messages directly from your Phonebook entries.

View option

The View option allows you to view the Phonebook entries from the different storage locations.

From the drop-down menu, select:

All To view the entries stored in the SIM card and FBB BDU.

SIM only To view the entries stored in the SIM card.

Transceiver only To view the entries stored in the FBB BDU.

FB250/500 User Manual

Storage Usage

Shows the number for Phonebook entries used in the SIM card and TU locations. For example: (SIM –2/150) indicates: Storage location – SIM card Total number of entries used = 2 Total number of entries available = 150

Adding a new Phonebook entry

• Click Add.

• Enter the Name and Phone number.

• Select the storage location and click Save.

Editing a Phonebook entry

• Select the entry from the Phonebook list.

• Click Edit.

• Proceed to change the Name and/or Phone number.

• Click Apply.

Deleting a Phonebook entry

• Select the entry from the Phonebook list

• Click Delete.

• Click Ok to conrm to delete the entry

FB250/500 User Manual

Sending SMS from the Phonebook

Follow these steps to send SMS from the Phonebook:

1. Select the entry from the Phonebook list.

2. Click Send SMS.

3. The Phonebook console switches over to the Compose SMS console.

4. Type in the text message and click Send.

II. Call History

To check history log of calls made and received.

View option

The View option allows you to view the Call History entries. From the drop-down menu, select:

Sending SMS from the Call History list

Follow these steps to send SMS from the Call History list:

1. Select the entry from the list.

2. Click Send SMS.

3. The Call History console switches over to the Compose SMS console.

4. Type in the text message and click Send.

All To view the list of the dialed, received and missed calls.

Dialed Call To view the list of dialed calls only.

Received Call To view the list of received calls only.

Missed Call To view the list of missed calls only.

FB250/500 User Manual

Deleting a Call History entry

Follow these steps to delete a call History entry:

1. Select the entry from the Call History list.

2. Click Delete.

3. Click Ok to conrm or click Cancel to abort deleting the entry.

4. Click Refresh to refresh the Call History list.

SMS Menu

1. Click on SMS icon. SMS menu provide the following options:

I. Compose

To compose and send text messages. Simply enter a mobile number, type your message and click Send.

II. Inbox

Shows the details (Sender information, Message, Date and Time stamp) of all SMS received.

III. Sent

Shows the details (Receiver information, Message, Date and Time stamp) of all SMS sent.

IV. Draft

Stores unsent messages for retrieval later.

FB250/500 User Manual

I. Compose

Composing a New Message

Follow these steps to compose a new SMS:

1. Enter the receiver’s Phone number in the Phone no. eld or click the Phonebook icon if the receiver’s number is listed in the Phonebook.

2. Type the message in the text editor box.

Note: Message is limited to 160 characters (using 7 bit encoded default alphabets) including spaces between words. But it is limited to 70 characters per message using Unicode (UCS2) text message (such as message typed in Chinese, Japanese, etc). For sending a long SMS to another BGAN transceiver, the message is limited to 608 characters (using 7 bit encoded default alphabet) or 266 characters using Unicode (UCS2) text messages including spaces between words. If you do not wish to store a copy of the sent SMS into SIM card uncheck Store a copy in the SIM checkbox. Click Send to send the SMS.

3. Click the Send button to send the SMS.

4. To save an unsent SMS, click the Save button and the unsent SMS will be saved in Draft.

5. To clear the typed message on the text editor, click the Clear button.

II. Inbox

Shows the details (Sender information, Message, Date and Time stamp) of all SMS received.

Replying to a SMS

Follow these steps to reply a SMS:

1. Click on a SMS to select it. The selected SMS will be highlighted in light blue.

2. Click Reply.

3. Click OK to reply with the original contents or Cancel to reply without the original content.

The Inbox console switches over to the Compose console.

4. Enter your reply in the text editor.

5. Click Send to send your reply SMS. The reply SMS will be sent to the recipient.

FB250/500 User Manual

Forwarding an SMS

Follow these steps to forward an SMS:

1. Click on a SMS to select it. The selected SMS will be highlighted in light blue.

2. Click Forward. The Inbox console switches over to the Compose console.

3. Enter the receiver’s number in the Phone No. eld.

4. Click Send to forward the SMS. The SMS will be sent to the recipient.

Deleting a single SMS from the Inbox list

Follow these steps to delete a single SMS from the Inbox list:

1. Click on a SMS to select it.

2. Click Delete.

3. Click OK to conrm or click Cancel to abort deleting the SMS.

Deleting multiple SMS from the Inbox list

Follow these steps to delete multiple SMS from the Inbox list:

1. Select the message by checking the checkboxes beside each SMS.

2. Click Delete.

3. Click OK to conrm the delete, or Cancel to abort the delete.

4. Click Refresh to refresh the Inbox list.

III. Sent

Shows the detail (Receiver information, Message, Date and Time stamp)of all SMS sent.

Resending a sent SMS

Follow these steps to resend a sent SMS (sending the same SMS to the same receiver):

1. Click on a SMS to select it.

2. Click Resend.

3. The SMS will be sent to the recipient.

FB250/500 User Manual

Forwarding a sent SMS

Follow these steps to forward a sent SMS to another recipient:

1. Click on a SMS to select it.

2. Click Forward.

3. The Sent console switches over to the Compose console.

4. Enter the receiver’s number in the Phone No. eld.

5. Click Send. The SMS will be sent to the recipient.

Deleting a SMS from the Sent list

Follow these steps to delete a single SMS from the Sent list:

1. Click on a SMS to select it.

2. Click Delete.

3. Click OK to conrm or click Cancel to abort deleting the SMS.

Deleting multiple SMS from the Sent list

Follow these steps to delete multiple SMS from the sent list:

1.Select the message by checking the checkboxes beside each SMS.

2. Click Delete.

3. Click OK to conrm the delete, or Cancel to abort the delete.

4. Click Refresh to refresh the Sent list.

IV. Draft

Stores SMS saved from the Compose console.

Follow these steps to send a draft SMS:

1. Click on a SMS to select it.

2. Click Send. The SMS will be sent to the recipient.

FB250/500 User Manual

Forwarding a draft SMS another recipient

Follow these steps to forward a draft SMS to another recipient:

1. Click on a SMS to select it.

2. Click Forward. The Draft console switches over to the Compose console.

3. Enter the receiver’s number in the Phone No. Field.

4. Click Send to forward the SMS. The SMS will be forwarded to the recipient.

Deleting a SMS from the Draft list

Follow these steps to delete a SMS from the Draft list:

1. Click on a SMS to select it.

2. Click Delete.

3. Click OK to conrm or click Cancel to abort deleting the SMS.

Deleting multiple SMS from the Draft list

Follow these steps to delete multiple SMS from the Draft list:

1. Select the message by checking the checkboxes beside each SMS.

2. Click Delete.

3. Click OK to conrm the delete, or Cancel to abort the delete.

4. Click Refresh to refresh the Draft list.

Data Menu

1. Click on Data icon. Data menu provides the following options:

I. Network Management II. Connection III. Primary Proles IV. Secondary Proles V. Port Forwarding VI. Firewall VII. PPPoE VIII. Misc

FB250/500 User Manual

I. Network Management

The terminal can support up to 11 different Network User Groups for different types of services with their desired conguration and settings. Each Network User Group has their own prole and settings such as QOS (Standard/Streaming) and IP addressing (Static/Dynamic).

II. Connection

1. To activate the default prole, click Activate Default Prole. The PDP context will be activated.

When connected, APN and the assigned public IP Address details will be displayed. You can proceed to access the Internet and use the related features.

2. To disconnect the data connection, click Disconnect. The PDP context will be deactivated.

FB250/500 User Manual

III. Primary Proles

Primary proles dene the connection type. You can select from a list of proles to be the default primary prole and connection type. From Prole 7 to Prole 10, you can create your own customized primary prole.

Note: The Standard prole is set as the default primary prole and the default connection

type is standard (this is charged by the volume [in kilobytes] of data used).

Prole Name Change the prole name as desired.

Connection Type Change the type of connection. By default the connection type will be standard.

Note: If the user requires a Secondary PDP prole, the SIM card QOS should

be provisioned to QOS Streaming Symmetrical 256. If not provisioned, user will encounter a Secondary Prole network rejection with error code “QoS Not Accepted” and charges will occur for activation/deactivation.

Access Point Name (APN)

By default, the APN from the SIM will be selected.

Follow these steps to change the Access Point Name (APN):

1. Select User Dened.

2. Enter the new APN in the eld space provided (e.g. BGAN inmarsat.com).

3. Enter the username and password if required.

IP Conguration

By default, the Dynamic IP Address is selected. Follow these steps to use Static IP Address:

1. Select Static IP Address and enter the IP Address in the space provided.

2. Check the Header Compression checkbox if it is required to use Header Compression.

IV. Secondary Proles

Secondary proles setting are used mainly for streaming connection. You may select one of the secondary proles to be used during streaming connection. You may also create a customized secondary prole; choose from prole 7 to 10.

It also had the same time/volume limited data connection feature as the Primary Proles.

FB250/500 User Manual

The following Trafc Flow Template have been pre-dened for the following proles.

- FTP

- Quick Link

- Quick Time Media

- Real Media

- Streambox

- Win Media

User can dene settings from Prole 7 to Prole 10. User can also click on Add from Templates to choose pre-dened settings.

1. Select Prole 7.

2. Click on Add from Templates.

Pre-dened Secondary Proles

3.The pre-dened settings of the selected prole will updated on the webconsole. User can either make any further required changes to the settings.

FB250/500 User Manual

V. Port Forwarding

Port Forwarding is a feature for Router (multiple-user) mode. This feature sets the FBB BDU to direct incoming trafc on certain TCP/UDP port to a specic port on a local PC (IP Address).

Follow these steps to add a new forwarding rule:

1. Click the Add button.

2. Enter the Incoming Port number in the space provided. (For example, the user expecting HTTP trafc, the port is 80).

3. Enter the Destination IP Address. (For example, the IP Address of the PC that is connected to the FBB BDU).

4. Select the Protocol type TCP (e.g. for HTTP, it will be TCP) UDP.

5. Enter the Destination Port number in the space provided (For example: listening port of the particular service (for example TCP port 80 for web server) on the PC that is connected to the FBB BDU).

6. Click Apply to allow the settings to take effect.

VI. Firewall By default, the Firewall is disabled.

Enable Firewall Settings

1. Navigate to Data>Firewall>Setup to enable Firewall protection.

2. Select Enable.

3. Click Update.

FB250/500 User Manual

100

Incoming Rule

To add and dene up to 10 rules to allow or reject incoming packets.

Intellian FB250, FB500, FB150 Installation And Operation User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual