Intelix DIGI-HDE-S User manual

8001 Terrace Ave.
Suite #201
Middleton, WI 53562

Phone: [phone]
Toll-Free: 866-4-MATMIX
Fax: [phone]

Troubleshooting

Symptom

Possible Solutions

No signal

Status LED is off

Verify that both ends of the twisted pair cables
use T568B crimp pattern.

Verify HDMI cables and source and destination
HDMI ports are operational.

No signal

Verify the power supplies are connected to both
the send and receive baluns.

Verify the power LEDs on both the send and
receive units are brightly illuminated.

Unusual colors in the video

Power off the destination device and power it
back on to force renegotiation.

Unplug and re-plug the HDMI cable from receive
to force renegotiation.

Instructions

1. Turn off power and disconnect the

audio/video equipment by following the
manufacturer’s instructions.

2. Connect twisted pair cable between the

transmitter (DIGI-HDE-S) and the receiver
(DIGI-HDE-R). (ensure T568B straight-thru
wiring).

3. Connect required control cables.

(IR/RS232/Ethernet)

4. Connect HDMI cables between the display

and the receiver (DIGI-HDE-R).

5. Connect HDMI cables between the source

and the transmitter (DIGI-HDE-S).

6. Connect the included power supplies to the

transmitter and receiver.

7. Power on attached audio/video devices.

Important notice:

Do not attempt to disassemble or alter the extender housing.

There are no user-serviceable parts inside the unit. Doing so
will void your warranty.

To minimize the possibility of equipment damage from

electrostatic discharge (ESD), all source and destination
equipment must be powered off during installation.

Do not connect the extender to a telecommunication outlet

wired to unrelated equipment. Doing so may damage the unit or
any connected equipment. Ensure all connected twisted pair
cabling is straight-through (point-to-point).

Allow proper ventilation to reduce the risk of thermal failure.

Serial

DIGI-HDE Installation Manual

Communicaton
Wiring - RS232

connection
between send
and receive is
straight­through.

Twisted Pair
Wiring - Use

T568B wiring
for Cat5e/6

The Intelix DIGI-HDE extends HDMI, Ethernet, bi-

directional IR and bi-directional RS232 over a single

twisted pair cable. The DIGI-HDE supports 1080p, 2k, 4k,

and 3D video up to 100m.

Built-in surge protection and diagnostic LEDs ensure

hassle-free and robust installations. The DIGI-HDE

incorporates HDBaseT technology.

connection
between send
and receive

units.

8001 Terrace Ave.
Suite #201
Middleton, WI 53562

Phone: [phone]
Toll-Free: 866-4-MATMIX
Fax: [phone]