Intelix DIGI-HD-4X2 Installation Manual

DIGI-HD-4X2

4 input by 2 output Matrix Switcher

Intelix DIGI-HD-4X2 Installation Manual

Table of Contents

Overview ............................................................................................. 4

Installation ......................................................................................... 5

Operation ........................................................................................... 9

Troubleshooting and Frequenty Asked Questions ........................... 21

Technical Specifications ................................................................... 26

Warranty ............................................................................................ 27

Contact Information………………………………………………… . 29

Copyright 2010 Intelix LLC.

Design with Intelligence

Rev.1007

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Intelix DIGI-HD-4X2 Installation Manual

Important Safety Instructions

 Please completely read and verify you understand all instructions in this manual before operating this

equipment.

 Keep these instructions in a safe, accessible place for future reference.
 Heed all warnings.
 Follow all instructions.
 Do not use this apparatus near water.
 Clean only with a dry cloth.
 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

 Use only accessories specified or recommended by Intelix.
 Explanation of graphical symbols:

o Lightning bolt/flash symbol: the lightning bolt/flash and arrowhead within an equilateral

triangle symbol is intended to alert the user to the presence of uninsulated “dangerous
voltage” within the product enclosure which may be of sufficient magnitude to constitute a
risk of shock to a person or persons.

o Exclamation point symbol: the exclamation point within an equilateral triangle symbol is

intended to alert the user to the presence of important operating and maintenance
(servicing) instructions tin the literature accompanying the product.

 WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS

APPARATUS TO RAIN OR MOISTURE AND OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES,
SHOULD NOT BE PLACED ON THIS APPARATUS.

 Use the mains plug to disconnect the apparatus from the mains.
 THE MAINS PLUG OF THE POWER SUPPLY CORD MUST REMAIN READILY ACCESSIBLE.
 Do not defeat the safety purpose polarized or grounding-type plug. A polarized plug has two blades with one

wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the
third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of your obsolete outlet. Caution! To reduce the risk of electrical shock, grounding of the center
pin of this plug must be maintained.

 Protect the power cord from being walked on or pinched particularly at the plugs, convenience receptacles, and

the point where they exit from the apparatus.

 Do not block the air ventilation openings. Only mount the equipment per Intelix’s instructions.
 Use only with the cart, stand, tripod, bracket, table, or rack specified by Intelix or sold with the

equipment. When/if a cart is used, use caution when moving the cart/equipment combination to
avoid injury from tip-over.

 Unplug this apparatus during lightning storms or when unused for long periods of time.
 Caution! Shock Hazard. Do not open the unit. Refer to qualified service personnel. Servicing is required when

the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.

 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in

any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

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Intelix DIGI-HD-4X2 Installation Manual

Overview

Why settle for mediocrity? The Intelix DIGI-HD-4X2 combines a
professional-grade HDMI matrix with Intelix's industry-leading extenders.

A true matrix switcher, the DIGI-HD-4X2 features four HDMI inputs, two
HDMI outputs and two twisted pair extender outputs—and both HDMI and
twisted pair outputs are live simultaneously. When used in conjunction with a
compatible Intelix twisted pair receiver, the matrix extends output signals up to
300 feet over a single twisted pair cable. Trademarked HDshāk processing
provides remote EDID storing and enhanced bandwidth limiting, thereby
allowing the installer to optionally disable high-bandwidth HDMI elements—
such as deep color and HD multi-channel audio—to guarantee performance
when using low-grade cables.

The matrix supports 1080i and 1080p high-definition video and is HDCP
compliant. All operations are controlled via a diagnostic front panel interface or
remotely via RS232, IR, or Ethernet. The system also ships with a wireless
remote control and includes a 19” rack-mount kit.

In addition, the DIGI-HD-4X2 also features four pass-through IR channels
which distribute remote IR commands from in-room controllers over the twisted
pair cable and out of the matrix, thereby allowing complete control of remote
sources from the destination. The IR channels follow the matrix switching.

Design with Intelix and Design with Intelligence.

DIGI-HD-4X2 Package Contents

DIGI-HD-4X2 matrix switcher



12 VDC power supply



(2) 19” rack-mounting ears



(4) Shelf feet



Wireless remote control



Manual



(4) IR emitters



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(1) IR receiver



Intelix DIGI-HD-4X2 Installation Manual

Installation

To install the Intelix DIGI-HD-4X2 matrix switcher, please perform the
following steps.

1. If mounting in a 19” audio/video rack, attach the 19” rack ears to the DIGI-

HD-4X2. The DIGI-HD-4X2 requires 1 rack unit of spacing. If placing on a
shelf, attach the shelf feet to the DIGI-HD-4X2.

Ventilation when Rack Mounting

2. Power-off the source and destination audio and video devices.

3. Connect the input sources to the DIGI-HD-4X2 using high-quality HDMI

cables.

4. Connect the output destinations to the DIGI-HD-4X2 using high-quality

HDMI cables.

At least 2 inches of free air space is required on both sides of



the DIGI-HD-4X2 for proper side ventilation.

Ensure there are no closeable doors on the rack that might seal



the DIGI-HD-4X2 from a steady supply of cool air.

Avoid mounting the DIGI-HD-4X2 near a power amplifier or



any other source of significant heat.

It is recommended that you leave an empty rack space above



and below the DIGI-HD-4X2 for additional cooling.

Note: All connecting audio-visual equipment must be powered off.

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Intelix DIGI-HD-4X2 Installation Manual

5. For long distance destinations, connect one or two twisted pair cables per

run to the DIGI-HD-4X2 (twisted pair receivers sold separately).

Recommended Twisted Pair Receivers

Signals Twisted Pair Cables Required

DIGI-HD-UHR2-R HDMI 1

DIGI-HD-IR2-R HDMI and IR 2

Recommended Twisted Pair Distances

1080p 1080i 720p 480i/p

Cat 6 (low-skew) 150’ 300’ 300’ 350’

Cat 6 110’ 220’ 220’ 220’

Cat 5e 100’ 200’ 200’ 200’

6. Connect the included 12 VDC power supply to the DIGI-HD-4X2.

7. If controlling remotely, connect RS232, Ethernet, or IR control cables.

8. Power-on the DIGI-HD-4X2.

9. Power-on the source and destination audio and video devices.

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Twisted Pair Settings

The DIGI-HD-4X2 is compatible with both single twisted pair extenders
(DIGI-HD-UHR2-R) and double twisted pair extenders (DIGI-HD-IR2-R).
The different modes of operation are toggled through front panel key
strokes.

1. The default setting of the DIGI-HD-4X2 is double twisted pair

mode.

2. To switch the matrix into single twisted pair mode,

simultaneously press and hold the Output 3 button and Keylock
button for 3 seconds. The front panel LEDs will flash when the
mode is engaged.

3. To switch the matrix back into double twisted pair mode,

simultaneously press and hold the Output 3 button and Keylock
button for 3 seconds. The front panel LEDs will flash when the
mode is engaged.

Alternatively, the different modes of operation are toggled through Intelix
NetCtl software. Please visit Intelix’s online technical library to download
the latest version of the software:
http://www.intelix.com/tech_library/software.htm.

1. Download and install NetCtl on your computer.

2. Launch the utility and verify you are connected to the matrix.

3. Select the UTP Set button.

4. Select which outputs you wish to toggle.

5. Select OK to enable the changes.

6. Select Quit to exit the window.

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Intelix DIGI-HD-4X2 Installation Manual

Signal Mode Settings: HDshāk Inside

The DIGI-HD-4X2 features HDshāk processing, which is activated and
toggled through the signal mode DIP switches on the rear of the unit.

Note: The DIGI-HD-4X2 features on-board memory. Settings are
stored during power off and restored during power on.

To change the signal mode:

DIP 1 DIP 2 DIP 3 EDID Function

1. Power off the DIGI-HD-4X2.

2. Set the DIP switches to the desired setting.

3. Power on the DIGI-HD-4X2.

off off off

off off on

off on off

off on on

on off off

on off on

Dual Twisted Pair Mix Mode

The matrix mixes the EDID data of all destinations
which choosing the same source. This data is then
transmitted by the matrix to the source device. To
copy and sync the EDID data, simultaneously press
and hold the Output 1 button and Keylock button
for 3 seconds.

EDID Copy Mode

EDID data is copied from the selected output and
transmitted to the desired input. To copy and sync
the EDID data, press and hold the output button of
the selected output for 3 seconds.

Factory Default: 1080p with stereo audio

The matrix is preset with EDID data for 1080p
video and stereo audio.

Factory Default: 1080i with stereo audio

The matrix is preset with EDID data for 1080i video

and stereo audio.

Factory Default: 1080p with 5.1 audio

The matrix is preset with EDID data for 1080p

video and 5.1 audio.

Factory Default: 1080p with 7.1 audio

The matrix is preset with EDID data for 1080p

video and 7.1 audio.

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Intelix DIGI-HD-4X2 Installation Manual

Operation

To operate the Intelix DIGI-HD-4X2 matrix switcher, please perform the
following steps.

Note: The DIGI-HD-4X2 features on-board memory. Settings are
stored during power off and restored during power on.

Front Panel Control

The DIGI-HD-4X2 features front panel control for switching inputs to the
various outputs. Each output is represented by a push toggle button. Selecting
the button toggles what input is being routed to the output.

1. Determine if the DIGI-HD-4X2 front panel is locked. If the panel is locked,

the keylock status indicator LED will be illuminated. If the panel is locked,
unlock it by selecting the keylock selector button.

2. Determine which output you wish to change.

3. On the determined output, select the push toggle button. The input indicator

will cycle through the inputs.

4. Optional: Once the desired input is selected, lock the front panel by

selecting the keylock selector button.

Note: The DIGI-HD-4X2 front panel will automatically lock after one
minute of inactivity.

Included Remote Control

The DIGI-HD-4X2 includes a wireless remote control
for switching inputs to the various outputs. Each output
is represented by a bank of buttons on the remote
control.

1. Determine which output you wish to change.

2. On the determined output, select the desired input

number.

3. On the determined output, toggle through the inputs

by selecting the toggle input backward or toggle
input forward button.

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Intelix DIGI-HD-4X2 Installation Manual

IR Remote Control

The DIGI-HD-4X2 supports remote control through a front panel IR sensor and
a rear panel 1/8” (3.5 mm) input jack.

1. If controlling the DIGI-HD-4X2 through the 1/8” (3.5 mm) input jack on

the rear panel, connect the IR cable directly to the matrix.

Note: Operation of the rear panel IR input will disable the front
panel IR sensor.

2. If controlling the DIGI-HD-4X2 through the IR sensor on the front panel,

place an IR emitter directly over the front panel sensor.

IR Emitter Mounting Tips

Surrounding electrical equipment may be producing high



levels of IR noise. Plasma TVs and compact fluorescent lights
are known polluters. Shield the outside of the emitter and the
hardware’s IR window with electrical tape.

Verify the emitter is directly on the hardware’s IR window



and directly over the IR sensor. Operation may be intermittent
if the emitter is too far away from the sensor.

Clean the DIGI-HD-4X2 IR sensor window with an alcohol-



based cleaner before applying the emitter to guarantee
adhesion.

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Should the emitter not adhere to the DIGI-HD-4X2 sensor



window, apply a small drop of glue to the adhesion pad on the
emitter and re-apply.

DIGI-HD-4X2 IR Codes

Misc. Commands

Function Code

Output 1 Next

Output 1 Previous

Input 1 to Output 1

Input 2 to Output 1

Input 3 to Output 1

Input 4 to Output 1

Output 2 Next

Output 2 Previous

Input 1 to Output 2

Input 2 to Output 2

Input 3 to Output 2

0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 003f
0015 0015 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015
0015 003f 0015 0015 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 003f 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 0015 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 003f 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 0015 0015 003f
0015 003f 0015 003f 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 003f 0015 003f 0015 003f
0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 0015 0015 0015
0015 003f 0015 003f 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 003f 0015 003f 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 003f 0015 003f 0015 0015
0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 0015 0015 003f
0015 003f 0015 003f 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 003f 0015 003f
0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 0015
0015 003f 0015 003f 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 003f
0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 0015
0015 003f 0015 003f 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 003f
0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015
0015 003f 0015 003f 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 003f 0015 0015 0015 0015 0015 003f
0015 0015 0015 0015 0015 0015 0015 003f 0015 0015 0015 003f 0015 003f 0015 0015
0015 003f 0015 003f 0015 003f 0016 05d5
0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 003f 0015 003f
0015 0015 0015 003f 0015 0015 0015 0015 0015 003f 0015 003f 0015 0015 0015 0015
0015 003f 0015 0015 0015 003f 0016 05d5

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Intelix DIGI-HD-4X2 Installation Manual

Input 4 to Output 2

0000 006f 0000 0022 0151 00a7 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 003f 0015 003f
0015 003f 0015 003f 0015 003f 0015 0015 0015 0015 0015 0015 0015 003f 0015 0015
0015 0015 0015 0015 0015 0015 0015 003f 0015 003f 0015 003f 0015 0015 0015 003f
0015 003f 0015 003f 0015 003f 0016 05d5

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RS232 Remote Control

The DIGI-HD-4X2 supports remote control through a rear panel RS232 control
port.

1. If controlling the DIGI-HD-4X2 through the RS232 control port on the rear

panel, connect a straight-through serial cable directly to the matrix.

DIGI-HD-4X2 RS232 Settings

Settings

Bits per second 9600
Data bits 8
Parity None
Stop bits 1
Flow control Hardware

DIGI-HD-4X2 RS232 Codes

Misc. Commands

Function Code Return String

Get Device Type br <space> ASCII string containing the

letter “a” followed by the
name of the device

Get Device Status bc <space> ASCII string in the format of:

“\r\n” + “s1Ys2Ys3Ys4Y” +
“\r\n” where Y is the input
source being routed to each
output. The value of Y maps
as follows:
0 = input 1
1 = input 2
2 = input 3
3 = input 4
The outputs channels map as
follows:
s1 = output 1
s2 = output 2

Output 1 Commands

Function Code Return

Toggle Input 1 cir 09\r The updated status for output
Toggle Input 2 cir 1D\r

1. Represented as an ASCII

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Intelix DIGI-HD-4X2 Installation Manual

Toggle Input 3 cir 1F\r string in the format of “sXY”
Toggle Input 4 cir 0D\r
Toggle Input Forward cir 41\r
Toggle Input Backward cir 57\r

Output 2 Commands

Function Code Return

Toggle Input 1 cir 17\r The updated status for output
Toggle Input 2 cir 12\r
Toggle Input 3 cir 59\r
Toggle Input 4 cir 08\r
Toggle Input Forward cir 11\r
Toggle Input Backward cir 1B\r

*Note: the space between “cir” and the code is required.

where:

 X is a one based output

channel

 The value of Y maps as

follows:
0 = input 1
1 = input 2
2 = input 3
3 = input 4

2. Represented as an ASCII
string in the format of “sXY”
where:

 X is a one based output

channel

 The value of Y maps as

follows:
0 = input 1
1 = input 2
2 = input 3
3 = input 4

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Ethernet Remote Control

The DIGI-HD-4X2 supports remote control through a rear panel Ethernet
control port. The matrix accepts control messages when integrated to a local
area network (LAN).

1. If controlling the DIGI-HD-4X2 through the Ethernet control port on the

rear panel, connect an Ethernet cable directly to the matrix.

2. Connect the opposite end of the Ethernet cable to a LAN port. Within 10

Note: The DIGI-HD-4X2 will automatically be assigned an IP
address when connected to a DHCP-enabled network.

seconds of connecting the DIGI-HD-4X2 to the LAN, the yellow LED on
the matrix’s Ethernet port will stop blinking and the green LED will blink
intermittently.

Connection Troubleshooting: If the matrix does not respond with

a green LED, please follow the steps below:

- Verify the LAN has DHCP support.

- Verify the LAN port is active.

- The LAN port on the DIGI-HD-4X2 requires the use of an

Ethernet crossover cable if the hub or switch that you are

connecting to does not support Automatic MDI/MDI-X.

- If you continue to have issues getting the matrix to connect

to the LAN, verify LAN connectivity using a PC. If you
can not get a PC to connect, contact a network

administrator for assistance

Controlling the Matrix over a LAN

Intelix provides a diagnostic software utility, NetCtl, to
determine the IP address of the DIGI-HD-4X2. Please visit
Intelix’s online technical library to download the latest
version of the software:
http://www.intelix.com/tech_library/software.htm.

1. Download and install NetCtl on your computer.

2. Launch the utility. Two buttons appear.

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Intelix DIGI-HD-4X2 Installation Manual

3. Click the Search button if no IP address is present. This will search the

LAN for all Intelix DigiCat Series HDMI products.

4. Note the IP address of the matrix.

5. Open your web browser.

6. In the address field, enter the IP address of the desired matrix.

7. The default password for the DIGI-HD-

4X2 is ten zeros (0000000000).

8. A welcome screen will launch, followed by

the Intelix Web Control Application.

Static IP

As a DHCP enabled device, the DIGI-HD-4X2 will automatically receive an IP
address. However, control systems require that devices have a fixed IP address
on the network. Using the COMCTL utility, you can assign a static IP address to
the DIGI-HD-4X2.

1. Open the COMCTL

software and verify
you are connected to
the matrix by pressing
the Status button.

2. Press the Set IP

button.

3. Define your IP

address and press OK.
After 10 to 15
seconds, your IP
address will be set.

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4. Delete the old

NETCTL.exe file in the
folder with the NETCTL
application.

5. Open the NETCTL

software to verify your IP
address.

Using 3rd-Party Software To Control the Matrix over a LAN

In addition to your web browser, you can also control the matrix using 3rd-party
software from companies such as Control4, Lutron, Savant, AMX, Crestron
Electronics, etc.

1. Follow the steps defined in the Static IP section above to assign a fixed IP

address to your unit.

2. Verify that you are able to control your unit using your web brower as

described above.

3. See DIGI-HD-4X2 Ethernet Codes below for the commands

4. Communication settings:
 The host address for Ethernet commands is the unit’s fixed

IP address

 The port number is port 23

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Intelix DIGI-HD-4X2 Installation Manual

DIGI-HD-4X2 Ethernet Codes

Misc. Commands

Function Code Return String

Get Device Type Br ASCII string containing the

Get Device Status Bc ASCII string in the format of

Output 1 Commands

Function Code Return

Toggle Input 1 a09 The updated status for output 1.
Toggle Input 2 a1D
Toggle Input 3 a1F
Toggle Input 4 a0D
Toggle Input Forward a41
Toggle Input Backward a57

Output 2 Commands

Function Code Return

Toggle Input 1 a17 The updated status for output 1.
Toggle Input 2 a12
Toggle Input 3 a59
Toggle Input 4 a08
Toggle Input Forward a11
Toggle Input Backward a1B

letter “a” followed by the
device type

“\r\n” + “s1Ys2Ys3Ys4Y” +
“\r\n” where Y is the input
source being routed to each
output. The value of Y maps as
follows:
0 = input 4
1 = input 3
2 = input 2
3 = input 1
The outputs channels map as
follows:
s1 = output 1
s2 = output 2

Represented as an ASCII string
in the format of “sXY” where:

 X is a one based output

channel

 The value of Y maps as

follows:

0 = input 4
1 = input 3
2 = input 2
3 = input 1

Represented as an ASCII string
in the format of “sXY” where:

 X is a one based output

channel

 The value of Y maps as

follows:

0 = input 4
1 = input 3
2 = input 2

3 = input 1

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Intelix DIGI-HD-4X2 Installation Manual

IR Twisted Pair Pass-Through

When used with compatible Intelix receivers (DIGI-HD-IR2-R), the DIGI-HD­4X2 supports four pass-through IR channels which distribute remote IR
commands from in-room controllers, up to 300 feet over twisted pair cable, and
out of the matrix.

1. Determine which devices you wish to control via the IR pass-through

outputs.

Note: By default, IR transmit output one corresponds to HDMI input

one, IR transmit output two corresponds to HDMI input two, IR
transmit output three corresponds to HDMI input three, and IR
transmit output four corresponds to HDMI input four. Therefore, the
IR output port will control the source connected to the HDMI input.

2. Connect an IR cable to the desired IR transmit output port.

3. Repeat for up to four devices.

Note: Optionally, IR commands for the matrix may be transmitted

from a remote receive balun. For successful operation, the output of
the IR transmit output port must be routed to the 1/8” (3.5 mm) IR
rear panel connector or the front panel IR sensor.

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Intelix DIGI-HD-4X2 Installation Manual

4. All of the remote receive baluns transmit IR commands from the included

remote control, thereby allowing remote control of the matrix itself.

Note: If the IR codes for a pass-through signal conflict with the

internal IR codes of the matrix, the processing of remote matrix IR
commands may be disabled.

Simultaneously press and hold the Output 2 Source Select and
Keylock buttons for three seconds. A single flash of the front panel
source select LEDs indicates the remote IR commands are enabled. A
double flash of the front panel source select LEDs indicates the
remote IR commands are disabled.

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Intelix DIGI-HD-4X2 Installation Manual

Troubleshooting & Frequently Asked Questions

What is the factory default HDMI mode for this device?

As shipped from the factory, this device is configured to output HDMI 1.2
signals at 1080p to all outputs.

When to I need to change the factory default HDMI mode?

If you have both an HDMI 1.3 compatible source (Blu-ray® player, Sony
Playstation 3®, etc.) as well as an HDMI 1.3 television capable of Deep Color
support, you will need to change the HDMI mode of the device to support the
newer HDMI 1.3 feature.

How do I switch the device to HDMI 1.3 mode?

To switch the matrix to HDMI 1.3 mode, please perform the following steps:

1. Power on the DIGI-HD-4X2 matrix.

2. Disconnect the input sources from the DIGI-HDMI-4X4.

3. Connect the output destinations to the DIGI-HD-4X2 using high-quality

HDMI cables. Disconnect any twisted pair extenders.

Note: In order to switch to HDMI 1.3 mode, destinations must be

connected to the matrix with HDMI cables. The matrix will not toggle
HDMI 1.3 mode when twisted pair extenders are connected.

4. Simultaneously press and hold the Output 1 Source Select and Keylock

5. After the LEDs cease flashing, release the Output 1 Source Select and

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buttons for five seconds. The front panel source select LEDs will illuminate
and flash during mode transition.

Keylock buttons. The DIGI-HD-4X2 is now in HDMI 1.3 mode.

Note: The DIGI-HD-4X2 features on-board memory. Settings are
stored during power off and restored during power on.

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Intelix DIGI-HD-4X2 Installation Manual

How do I switch the device to HDMI 1.2 (factory default) mode?

To switch the matrix to HDMI 1.2 (factory default) mode, please perform the
following steps:

1. Power on the DIGI-HD-4X2 matrix.

2. Disconnect the input sources from the DIGI-HD-4X2.

3. Disconnect the output destinations to the DIGI-HD-4X2. Disconnect any

twisted pair extenders.

4. Simultaneously press and hold the Output 1 Source Select and Keylock

buttons for five seconds. The front panel source select LEDs will illuminate
and flash during mode transition.

5. After the LEDs cease flashing, release the Output 1 Source Select and

Keylock buttons. The DIGI-HD-4X2 is now in HDMI 1.2 (factory default)
mode.

Note: The DIGI-HD-4X2 features on-board memory. Settings are
stored during power off and restored during power on.

Does the matrix support both HDMI 1.2 and HDMI 1.3 mode
simultaneously?

The DIGI-HD-4X2 does not support HDMI 1.2 and HDMI 1.3 mode
simultaneously. The matrix must be toggled for one or the other.

My destination is capable of Dolby TrueHD® but it’s not receiving
an HD signal from the Blu-ray® player.

The DIGI-HD-4X2 may not be set in HDMI 1.3 (Dolby TrueHD®) compatible
mode. Switch the matrix to HDMI 1.3 mode by following the steps on page 11.

Note: Not all Blu-ray® discs are mastered with Dolby TrueHD ®
audio. Please verify your movie is encoded with this format.

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My destination supports a resolution other than 1080p, but it’s
receiving a 1080p signal.

The DIGI-HD-4X2 supports device learning; i.e., the matrix can query
connected sources and destinations and learn and store their individual
resolutions.

1. Verify the desired destination is connected to the DIGI-HD-4X2 matrix via

an HDMI cable. Verify the signal DIP switches are configured for EDID
copy mode (see Installation section).

2. Route the signal from the desired source to the desired destination.

3. Disconnect all other sources and destinations from the matrix.

4. Press and hold the Output Source Select button of the desired channel for

five seconds. The front panel source select LEDs will illuminate and flash
during mode transition.

5. After the LEDs cease flashing, release the Output Source Select button. The

DIGI-HD-4X2 has now learned and stored your devices’ settings.

Note: The DIGI-HD-4X2 features on-board memory. Settings are
stored during power off and restored during power on.

How can I tell if my matrix is connected to the network?

The matrix is controllable via IP; however, the unit must be properly connected
to the network.

 If you see a solid amber LED with a blinking green LED, the unit is

correctly connected to the network.

 If you see a blinking amber LED and no green LED, the unit is not

communicating with the network.

My Ethernet port is not physically connecting to the network.

There are several external reasons why the matrix might not be connecting to the
network.

1. Try a different Ethernet cable to verify the cable is operational.

2. Try connecting a computer to the network port to verify the port is

active/operational.

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Intelix DIGI-HD-4X2 Installation Manual

What is the IP address of my matrix?

Run the Intelix DIGI-HDMI software from the Intelix Installatio n CD or from
the Intelix website. Once connected, the IP address of your unit will be
displayed in the title bar of the application.

Note: The Ping utility on a PC will verify that your matrix is
accessible on the network.

How do I assign a static IP address to my matrix?

A permanent IP address can be assigned through the COMCTL software, or by
using DHCP reservation rather than a static IP assignment. Before you can
reserve an IP address, you need the MAC address of your matrix.

What is the MAC address of my matrix?

1. Run the Intelix DIGI-HDMI COMCTL software from the Intelix Installation

CD or from the Intelix website.

2. After successfully connecting to your unit, open the NetCtl.txt text file

which is located in the same directly as the DIGI-HDMI software
(NetCtl.exe). This file will open with your PC’s Notepad application
(Notepad.exe).

3. The first 17 characters in the file is the MAC address of your unit; e.g.

00-0B-3C-05-54-8C. Record this MAC address, it will useful when
reserving a fixed IP address for your matrix.

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Intelix DIGI-HD-4X2 Installation Manual

Note: If your system supports a Name and Description field in the

DHCP reservation, Intelix recommends that you fill these fields with
a descriptive name that will allow the network administer to easily

and quickly identify the unit.

4. After you reserve an IP address for your matrix, you will need to power

cycle the unit. This will obtain the new, reserved IP address.

Note: To verify the matrix is using the desired IP address, Intelix
recommends Pinging the unit (see above).

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Intelix DIGI-HD-4X2 Installation Manual

Technical Specifications

Vertical Frequency Range ..................................................................... 24 - 60 Hz

Output Video ....................................................................... HDMI 1.2/HDMI 1.3

Signaling Rate ................................................................. 2.25 gigabits per second

Input DDC Signal .................................................................... 5.0 volts p-p (TTL)

Input Video Signal ..................................................................... 0.5 – 1.0 volts p-p

Video Amplifier Bandwidth .................................................................... 255 MHz

Input Connectors ............................................. Four (4) HDMI type A connectors

Output Connectors ........... Two (2) HDMI type A connectors with locking screws

Supported Video Resolutions ............ 480i, 480p, 576i, 576p, 720p, 1080i, 1080p

Supported Audio ......... Dolby TrueHD 7.1, Dolby TrueHD 5.1, Dolby Digital 5.1

Diagnostic .......................................................... Front panel input to output LEDs

Operating Temperature Range ................................................. -41 to 95 degrees F

Operating Humidity Range ............................................ 5 to 90% non-condensing

Included Accessories ............................................. One (1) 12 VDC power supply

Control ............................................ Front panel channel, RS232, IR and Ethernet

Dimensions ................................................................... 17.375” x 8.375” x 1.625”

Enclosure ............................................................................................. Black metal

Max Power Consumption ......................................................................... 11 watts

Power ........................................................................................................ 12 VDC

Regulatory ............................................................................................. CE, RoHS

Compatible Intelix Twisted Pair Receivers ............................. DIGI-HD-UHR2-R

Shipping Weight .......................................................................................... 7.1 lbs

Intelix Part Number ........................................................................ DIGI-HD-4X2

Warranty ..................................................................................................... 2 years

Two (2) dual twisted pair connectors

8, 10, 12 bits per channel

DTS-HD Master Audio 7.1, DTS-HD Master Audio 5.1,

DTS 5.1, PCM 2.0, PCM 5.1

Front panel keylock LED

-5 to 35 degrees C

Two (2) 19” rack mounting ears

One (1) remote control

Four (4) shelf mount feet

(1) IR receiver
(4) IR emitters

1 RU

DIGI-HD-IR2-R

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Intelix DIGI-HD-4X2 Installation Manual

Warranty

Intelix warrants to the original purchaser of new and B-stock products that the
product will be free from defects in material and workmanship for a period of 2
years from the date of purchase from an authorized Intelix reseller, subject to the
terms and conditions set forth below.

All Intelix products are guaranteed against malfunction due to defects in
materials or workmanship for two years after date of purchase. If a malfunction
does occur during the specified period, the defective product will be repaired or
replaced at Intelix’s option without charge. As a condition to receiving the
benefits of this warranty, you must provide Intelix with documentation that
establishes you were the original purchaser of the Intelix products. If you are not
the original purchaser, the Intelix equipment must be returned to the original
purchaser or another authorized Intelix reseller accompanied by dated
documentation of proof of purchase. Please contact Intelix for a list of
authorized resellers.

This warranty does not cover: 1) Malfunction resulting from use of the product
other than as specified in the user manual; 2) Installation specific wiring; 3)
Malfunction resulting from abuse or misuse of the product; 4) Exterior chassis
appearance; 5) Malfunction occurring after repairs have been made by anyone
other than Intelix or any of its authorized service representatives; 6) Acts of
nature; 7) Optional software upgrades or updates.

This warranty will be void if the product’s serial number or quality control
sticker has been removed or defaced, or if the product has been altered,
subjected to damage or abuse, repaired by any person not authorized by Intelix
to make repairs, or installed in any manner that does not comply with Intelix’s
recommendations.

This warranty is in lieu of all other warranties, express or implied. Intelix
disclaims all other warranties, express or implied, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose.

No agent or reseller of Intelix is authorized to modify this warranty or to make
additional warranties on behalf of Intelix. Statements, representations or
warranties made by any party other than Intelix does not constitute warranties by
Intelix. Intelix shall not be responsible or liable for any statement, representation
or warranty made by any other person or party.

Warranty service is only offered after a return authorization (RA) number has
been generated by an authorized Intelix factory representative. If you purchased
the Intelix goods directly from Intelix, please contact Intelix Applications for an
RA number. If you purchased the Intelix good from an authorized Intelix
reseller, please contact your authorized reseller for an RA number. This RA
number must be clearly referenced on the outside of all packages shipped to
Intelix. Intelix Applications must be contacted prior to any return of goods; all
return shipments received by Intelix without an RA number will be refused. All
shipments must be received within 30 days from the RA number issue date.

At Intelix’s option, Intelix will advance replace failing Intelix goods on
approved accounts within 90 days of shipment from Intelix. The advanced
replaced goods will be invoiced and payment will be due under standard terms if

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Intelix DIGI-HD-4X2 Installation Manual

the failing goods are not received within 14 days of the advanced replacement
shipment.

Intelix will match shipping method for units still under warranty. If a unit which
is out of warranty needs repair, the dealer must pay for shipping, replacement
parts, and a fixed $100/hr* labor fee. Normal Intelix credit terms apply to
billable repairs. If a unit is returned and found to work according to factory
specifications, a $100 service fee* is billed regardless of warranty status. All
repairs are made in a reasonably quoted amount of time; a rush shipment fee of
$50* may apply to repairs needing a quicker than usual turn-around time.

All goods outside of the standard warranty period which are repaired by Intelix
are covered by an additional 90 day warranty. This 90 day warranty only covers
the specific repaired components. All other standard warranty limitations apply.

*Or current applicable rate/fee.
Warranty terms and conditions subject to change and do not apply outside of United States and
Canada.
Intelix Warranty is subject to change. Please contact the factory for the most up-to-date information.

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Intelix DIGI-HD-4X2 Installation Manual

Thank you for your purchase.

We appreciate your business. Please contact us with your questions
and comments.

Intelix
2222 Pleasant View Road Suite 1
Middleton, WI 53562

Phone: [phone]
Toll-Free: 866-4-MATMIX
Fax: [phone]

www.intelix.com
[e-mail]

Copyright 2010 Intelix LLC.

Design with Intelligence

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