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CONECTA
MODULARE i
Version handbook: 02/07
Compatible Software: 6.8
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Dear user
The Micro PABX Conecta and Modulare i were developed for clients needing up
to four external 4 lines and 12 extensions. These models are very flexible as you
can buy them with a basic configuration, two lines and four extensions, and
upgrade the features whenever necessary.
These PABX come with a large number of features to suit your commercial and
residential needs.
This manual will guide you through the installation and configuration process of
your equipment that will make your daily working environment very pleasant and
profitable. We recommend that you read this manual carefully to have full control
over the features and operations of your PABX.
Should you have any comments about this manual, please feel free to contact
us. After all your satisfaction is our primary goal.
Documentation Department
Intelbras S/A
document@intelbras.com.br
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TABLE OF CONTENTS
INSTALLING AND CONFIGURING YOUR PABX........................ 1
1. GENERAL INSTRUCTIONS .......................................................................... 1
1.1 Where to install your PABX ................................................................................. 1
1.2 Mounting your PABX on the wall......................................................................... 2
1.3 Identifying the external connectors for the Modulare i and the Conecta ............ 3
1.4 Identifying the internal connectors of the Modulare i and Conecta ................... 4
1.5 Installing the extensions ..................................................................................... 8
1.6 Linking your extensions to the PABX .................................................................. 9
1.7 Installing the extension boards .......................................................................... 9
1.8 Installing the external lines ............................................................................... 10
1.9 Installing the external music............................................................................. 12
1.10 Installing the power supply ............................................................................ 13
1.11 Connecting the ground protection ................................................................. 13
1.12 Technical Specifications................................................................................. 15
2. GENERAL CONFIGURATION OF THE PABX ............................................. 16
2.1 Changing the main password .......................................................................... 16
2.2 Command to enter PABX program mode ......................................................... 16
2.3 Resetting your PABX ........................................................................................ 17
2.4 Configuring the lines as route 0 ........................................................................ 17
2.5 Automatic Line Selection (Only in Modulare i) ................................................. 18
2.6 Extension Number Setting ............................................................................... 19
2.7 Prefix Table ....................................................................................................... 20
2.8 Analyzing local numbers digits ........................................................................ 21
2.9 Blocking collect call ......................................................................................... 22
2.10 Auto-answer ................................................................................................... 22
2.11 Identifying incoming calls .............................................................................. 25
2.12 Dial tone timing .............................................................................................. 26
USING THE PABX (IN ALPHABETICAL ORDER) .................... 27
3. FAST ACCESS TO INTERNET ................................................................... 27
3.1 Category for fast internet access ...................................................................... 27
3.2 Using fast internet access ................................................................................ 27
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4. COLLECTIVE PHONE DIRECTORY ........................................................... 28
4.1 Category for collective phone directory restricted use access and data
protection for extensions. .............................................................................. 28
4.2 Storing telephone numbers ............................................................................. 29
4.3 Using both phone directories........................................................................... 29
5. INDIVIDUAL PHONE DIRECTORY ............................................................. 29
5.1 Storing telephone numbers ............................................................................. 29
5.2 Using the individual phone directory ............................................................... 30
6. TOLL RESTRICTION .................................................................................. 30
6.1 Set Toll Restriction from extension .................................................................... 30
6.2 Toll Restriction from main PABX extension........................................................ 31
6.3 Cancelling any TOLL RESTRICTION ................................................................ 31
7. CALL CAPTURE ......................................................................................... 31
7.1 Standard Call Capture ( any extension ) .......................................................... 31
7.2 Call Capture at a specific extension ................................................................. 32
7.3 Extension Group Capture................................................................................. 32
7.4 Call Capture from operator queue.................................................................... 32
8. CANCELLING PASSWORDS (EXTENSION, FOLLOW ME, DND & TOLL
FREE RESTRICTION), AT ONCE ................................................................... 32
9. INTERCOM EMERGENCY ......................................................................... 32
9.1 Setting extension to make an emergency call ................................................. 32
9.2 Setting extension to receive emergency call ................................................... 32
9.3 Resetting extension emergency activation ...................................................... 32
9.4 Making an emergency intercom ...................................................................... 33
10. BOSS-SECRETARY.................................................................................. 33
10.1 Setting the group and the position of each extension .................................... 33
10.2 Calling a group boss-secretary ...................................................................... 34
10.3 Transferring a call to an extension belonging to a boss-secretary group ....... 34
10.4 Group Boss-secretary extension inquiry ........................................................ 34
10.5 Capturing a call ringing on an extension from a boss-secretary group .......... 35
11. INQUIRIES ............................................................................................... 35
11.1 Changing the flash time of the extension ....................................................... 35
11.2 Extension inquiry ............................................................................................ 35
11.3 Call inquiry to PABX operator ......................................................................... 35
11.4 Call inquiry to an extension group .................................................................. 36
11.5 Terminating a call inquiry ............................................................................... 36
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12.CALL CONFERENCE ................................................................................ 36
12.1 Conference between three extensions ........................................................... 36
12.2 Conference between 2 extensions and one external call ............................... 37
12.3 Conference between 1 extension and 2 external calls ................................... 37
13.CALL DIVERT ............................................................................................ 37
13.1 Always divert .................................................................................................. 37
13.2 Divert if busy................................................................................................... 37
13.3 Divert if no answer .......................................................................................... 38
14. CALL PARKING ........................................................................................ 38
15. EXTENSION GROUP ................................................................................ 39
15.1 Types of groups to be set ............................................................................... 39
15.2 Programming the groups ............................................................................... 40
15.3 Calling a group .............................................................................................. 40
16. HOTLINE .................................................................................................. 41
16.1 Hotline without delay (external line) ............................................................... 41
16.2 Hotline with delay (external line) .................................................................... 41
16.3 Hotline without delay (intercom) .................................................................... 41
16.4 Hotline with delay (intercom) ......................................................................... 42
17. CALL INTRUSION .................................................................................... 42
17.1 Categories ...................................................................................................... 42
17.2 Extension telemarketing................................................................................. 43
18. INTERCOM .............................................................................................. 43
18.2 Chained call ................................................................................................... 44
19. EXTERNAL CALLS ................................................................................... 44
19.1External call category ..................................................................................... 44
19.2 External calls .................................................................................................. 45
19.3 Calling a number using your extension password .......................................... 45
19.4 External call through special route ................................................................. 45
19.5 External call category (0 & Special route) using 0.......................................... 47
19.6 External calls using private code ................................................................... 49
19.7 Calling teleservices ........................................................................................ 50
20. LAST NUMBER DIALED MEMORY .......................................................... 50
21. ROOM MONITORING (BABYPHONE) ...................................................... 50
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22. DND (DO NOT DISTURB) ........................................................................ 51
22.1 Cancelling DND using the main extension ..................................................... 51
23. BROKER CALL......................................................................................... 51
24. CALLS ON HOLD ..................................................................................... 52
24.1 Capturing a held call ...................................................................................... 53
25. RECALLS ................................................................................................. 53
25.1 Recalling a busy line ...................................................................................... 53
25.2 Recalling a busy or unavailable extension ..................................................... 53
25.3 Automatic line or extension recall .................................................................. 53
25.4 Number of rings to wait before programming the recall ................................. 54
25.5 Call back (call last incoming number ) ........................................................... 54
26. EXTENSION PASSWORD ......................................................................... 54
26.1 Digits number for your password .................................................................... 55
26.2 Cancelling the password from the main extension ......................................... 55
27. FOLLOW ME ............................................................................................ 55
27.1 Cancelling follow me from the main extension ............................................... 55
28. TRANSFERRING CALLS .......................................................................... 56
28.1 Return of Transfered calls ............................................................................... 56
28.2 Transferring a call ........................................................................................... 56
28.3 Transferring a call to the PABX operator ......................................................... 56
28.4 Transferring a call to an extension group........................................................ 56
28.5 Transferring a call using the private code ....................................................... 56
28.6 Transferring a call to another PABX ................................................................ 57
29. INSTALLING THE ACCESSORIES ........................................................... 58
29.1 Communication board ................................................................................... 58
29.2 DISA board..................................................................................................... 60
29.3 Caller ID board ............................................................................................... 60
29.4 Interface for doorphone IP 700 ....................................................................... 61
29.6 Tone detection board (Only for Modulare i) .................................................... 62
29.5 Electronic doorphone PI100 .......................................................................... 62
29.7 External activation interface ITA 700 .............................................................. 63
29.8 Emergency call device ................................................................................... 63
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PROGRAMMING AND OPERATING THE ACCESSORIES ...... 64
30. COMMUNICATION BOARD ...................................................................... 64
30.1 Calendar ........................................................................................................ 64
30.2 Reminder ....................................................................................................... 64
30.3 Setting holidays ............................................................................................. 66
30.4 Setting the working hours for Saturday .......................................................... 66
30.5 Call me ........................................................................................................... 66
30.6 Cancelling a TI ............................................................................................... 66
30.7 Automatic night mode service ....................................................................... 67
30.8 Message signal for unanswered calls ............................................................ 68
30.9 Extension call timer ........................................................................................ 68
30.10 DISA - Auto-Answer ..................................................................................... 68
30.11 Remote programming using a MF phone .................................................... 70
30.12 Emergency call to an external number......................................................... 71
30.13 External number call back ........................................................................... 72
30.14 Station Call report ........................................................................................ 73
31. DISA BOARD - AUTO ANSWER ............................................................... 76
31.1 Description ..................................................................................................... 76
31.2 DISA Configuration ......................................................................................... 77
32. CALLER ID BOARD.................................................................................. 79
32.1 PABX caller ID ................................................................................................ 79
32.2 Extension caller ID.......................................................................................... 80
32.3 Remove caller ID category ............................................................................. 81
32.4 Received call classification for the Ti (KTS) .................................................... 81
32.5 Prefix DDD/Area code for Ti ............................................................................ 82
33. ELECTRONIC DOORPHONE ................................................................... 82
33.1 Physical position for PI 100 ............................................................................ 83
33.2 Physical postion for third party doorphones ................................................... 83
33.3 Desactivating an installed doorphone ........................................................... 83
33.4 Access category to the doorphone ............................................................... 83
33.5 Doorphone attendant ..................................................................................... 84
33.6 External number as doorphone attendant ..................................................... 84
33.7 Activating the doorphone attendant .............................................................. 85
33.8 Calling the doorphone ................................................................................... 85
34. INTERFACE FOR EXTERNAL ACTIVATION ITA 700 ................................ 86
34.1 Access category to external activation programming in day mode ............... 86
34.2 Enabling external activation ........................................................................... 87
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34.3 Enabling external activation during a call ...................................................... 87
34.4 Programming the command time .................................................................. 87
34.5 Automatic external activation ........................................................................ 87
34.6 Emergency call through an external device ................................................... 88
34.7 Cancelling the emergency call ...................................................................... 89
35 TONE DETECTION BOARD (LEAST COST ROUTING) ............................. 89
35.1 Programming the time table for one carrier ................................................... 89
35.2 Programming the time table for various carriers ............................................ 90
35.3 Desactivating the time tables 1 and 2............................................................ 90
DISA BOARD PRIVATE MESSAGES ........................................ 90
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Installing and Configuring your PABX
1. GENERAL INSTRUCTIONS
1.1 Where to install your PABX
Chocse a place next to the telephone line and electrical socket, where the distribution of the extensions is
easy. If there is a point where all the extensions are connected to the external line, this will be the ideal place
for installing your PABX.
Before installing the PABX, you shoud carefully read the following instructions:
- Do not install the equipment in places without ventilation, with humidity, next to sources of heat or
vibrations.
- Avoid installing the PABX in places with intense sun light, behind doors, under windows or in busy places.
- Do not install the PABX next to electronic or radio equipment to avoid interference.
- Do not run the wires of the telephone line and/or the extensions next to electrical wiring or antenas.
To mount your PABX on
the wall, you have to
follow the drilling points
marked on the base, and
to follow the described
steps in the next page.
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Step 1
Leaving a
minimum distance
of 1,45 mtr from
the floor; mark the
point to drill. When
done, insert
the anchor plug
and the screw
(leaving 1/2 cm of
the head off the
wall).
Step 5
Remove the
PABX base, drill
the hole and
then insert the
anchor plug.
Step 2
Hook the
PABX base
onto the
screw head.
Step 3
Push the PABX
base downwards
until the screw
head fits into the
base mount.
Step 4
Aline the
PABX base
and mark
the spot for
the second
drill.
Step 6
Hook the
PABX base
again onto the
upper screw
head, aline
with the lower
hole, and
fasten the
second screw.
1.2 Mounting your PABX on the wall
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1.3 Identifying the external connectors for the Modulare i and the Conecta
CN36 - Extensions ( Extension 20 to Extension 31);
CN22 - External Activation Board ITA 700;
CN23 - Doorphone IP 700;
J9 - Jumper for External or Internal Music;
CN37 - External Music input;
CN38 - External Lines 1 and 2;
CN39 - Groud Protection;
CN40 - External Lines 3 and 4;
CN41 - Telephone Systems TI630i/530/TI730i (TXTI, GNDTI); Serial Interface (TXDB, RXDB, DCDB e
GND);
CN42 - External Power Supply.
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MODULARE I
1.4 Identifying the internal connectors of the Modulare i and Conecta
Opening the PABX
Press the lateral clips to remove the PABX cover. To place the cover again, just insert it on top of the base
and press.
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Extension Board Slot:
Slot 1 : Extensions 20 to 23 (CN8, CN13, CN17, CN24, CN27);
Slot 2 : Extensions 24 to 27 (CN9, CN14, CN18, CN25, CN28);
Slot 3 : Extensions 28 to 31 (CN10, CN15, CN19, CN26, CN29);
Communication Board: CN1, CN4, CN5, CN7, CN11 e CN12;
DISA: CN2, CN3, CN6 e CN16;
J1 - Watch-Dog Jumper ( always closed ); J2 - Reset Jumper;
J3 - Jumper for +5V;
Trunk Board (juntor) 3: CN20, CN30, CN32 e CN33;
Trunk Board (juntor)4: CN21, CN31, CN34 e CN35;
J4 - Battery Jumper;
J5 - Jumper for +12V;
J6A and J6B: activate lines 1 and 2; J7A and J7B: Polarity inversion for Line 1 and 2; J8A and J8B:
adjuste ring sensor for line 1 and 2;
LD2: When flashing, PABX program is functioning properly; LD3: indicates current of +12V;
Caller ID Board : CN43, CN44, CN45, CN46;
J11A e J11B: Data reception for Caller ID Board;
J12: Selection jumper for interface IP 700 for Doorphone, or extension 31;
Tone Detection Board, CN 47, CN 48 e CN 49.
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CONECTA
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Board 1: Extensions 20 to 23 (CN8, CN13, CN17, CN24, CN27);
Board 2: Extensions 24 to 27 (CN9, CN14, CN18, CN25, CN28);
Communication board socket: CN1, CN4, CN5, CN7, CN11 and CN12;
DISA board socket: CN2, CN3, CN6 and CN16.
J1 - Jumper Watch-Dog (should remain closed) 2 - Reset Jumper;
J3 - Jumper +5V;
J4 - Jumper for battery;
J5 - Jumper +12V;
J6A and J6B: enable lines 1 and 2; J7A and J7B: polarity inversion for line 1 and 2; J8A and J8B:
Adjust ring sensor for line 1 and 2;
LD2: when flashing indicates proper function of the PABX; LD3: indicates voltage +12V;
Caller ID board socket : CN43, CN44, CN45, CN46;
J11A and J11B: Allow for data reception in the Caller ID board;
Trunk board socket (juntor) 3: CN20, CN30, CN32, CN33;
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1.5 Installing the extensions
Before connection your extension wires to your PABX, you should prepare the distribution of these wires
from the telephone until the place of the PABX. Following are two forms for distributing the extensions.
PRECAUTION !
- Do not use multi pair wires, do not run various extensions in the same conduit, keep the wires far from the
electrical network or electronic devices.
1.5.1 Existing pre-installed extensions sockets
1.5.2 No preexisting installation
You will need to
connect each
extension wire to a
phone socket, and
then push the wiring
to the point of
installtion of your
PABX.
You will need to
connect each
extension wire to a
phone socket, and
then push the wiring
to the point of
installtion of your
PABX using PVC
conduits (use PVC
conduits 2200x10x20)
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1.6 Linking your extensions to the PABX
1.7 Installing the extension boards
Each board supports 4 extensions. To have 8 extensions, you need to install 2 extension boards, and for 12
extensions, 3 extensions boards are required. Note: The conecta is supplied with 2 extension boards.
Remove the wire
insulation and press the
connector clip (CN 36)
downwards.
Insert the wires into the
connector and release
the clip.
Slot for Extension 28, 29, 30 e 31.
Slot for Extension 20, 21, 22, e 23.
Slot for Extension 24, 25, 26, e 27.
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NOTE !
- If after installing your PABX you notice interference or low quality transmission through the extensions,
verify that all the installation instructions have been followed, and that the equipment is not near a source
of interference.
1.8 Installing the external lines
If the PABX is installed close to the external line termination, just run the wire to the PABX and follow the
instructions below. In the event that your external line termination is far from your PABX, you would need to
run the wire through a PVC conduit (utilize PVC 2200x10x20), to avoid having loose wires hanging in your
premise.
NOTE !
- Before connecting your external line to the PABX make sure to identify the line signaling mode (Pulse or
Tone). To do so, establish a call using a regular telephone connected to the telephone line in mode Tone.
- If the call is established, your line has a multifrequencial signal (Tone), in such case, you can use your
PABX without any configuration programmimg of the line as route 0 since the PABX comes programmed
to operate in multifrequencial mode (Tone).
- If the call is not established, this means that your line has a decadic (Pulse) signal; in such case inquire with
your carrier about the possibility to alter your line signal to multifrequencial. If not, you will need to configure
your lines as route 0 to program your PABX for a decadic line signal.
1.8.1 Installing line 1 and 2
NOTE !
- If you don´t use line 1 or 2, you should free the jumper J6 A or J6 B of the PABX;
- To locate the jumper, see identifying the PABX connectors.
Remove the insulation of the wires for line 1 e 2
and press the connector clip CN 38 downwards.
Insert the wire into the
connector and release
the clip.
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1.8.2 Installing line 3 and 4
To install line 3 and 4, you need 2 trunk boards. The following instructions will guide you through the process
of installation:
1.8.2.1 Installing the trunk boards for line 3 (Conecta) and 3 and 4 (Modulare i).
Unsheath the wire end (line 3 & 4) and
press down the conector´s crank (CN 40)
Insert the wires
and release the
crank.
Line 3:
Remove jumper CN 32 and install the trunk
board in the slots CN20; CN30; CN 32 e
CN33. If after installing the board, line 3 is not
used, you should open the jumper J1 of the
board.
Line 4:
Remove jumper CN 34 and install the trunk
board in the slots CN21, CN31, CN 34 and
CN35. If after installing the board, line 3 is not
used, you should open the jumper J1 of the
board.
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NOTE !
- If after connecting the external lines, you notice that the PABX is not receiving calls, it could be that your
equipment is not identifying the ring signal; you need to adjust the PABX sensibility for line 1 and 2 using
the jumpers :
For line 1 (J8 A) and Line 2 (J8 B). For lines 3 and 4 you need to adjuste the jumper J3 of the board
corresponding to the external line:
- Remove the jumper if the ring signal is too weak.
- Plug the jumper in position 1 and 2 if the ring signal is medium.
- Plug the jumper in position 2 and 3 if the ring signal is high.
- If you want your PABX to use polarity inversion, you need to close the jumper J7 A for line 1 and J7 B for
line 2. For line 3 and 4 close jumper J2 of the trunk board corresponding to the line. See Using Polarity
Inversion on how to program this feature.
1.9 Installing the external music
The Modulare offers on hold music for incoming calls, call inquiries, call transfering, call waiting or after autoanswer; if you have more than one line and other incoming calls are being held, only the first line will use on
hold music. The remaining lines will not use this feature.
Remove the wire insulation of
the radio or CD player, press the
clip of conector CN 37
downwards.
Insert the wires and release
the clip.
Remove the
Jumper J9 to allow
the external music
in.
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1.10 Installing the power supply
When installing the external power supply your PABX will be connected to the electrical network for proper
operation.
NOTE !
- After completing the installion make sure that your extensions have a dial tone .
1.11 Connecting the ground protection
For the safety of your PABX you should connect the grouding protection wire to the connector. - which
is a metal conducting element that permits the deviation of the electrical current field to earth. This
conductor is available in electrical or electronic equipment stores.
Verify the voltage of your
electrical network, position the
switch of your PABX power
supply on 220 or 120 V : 120
Volts (Volatge from 110/127V)
or 220 Volts ( for 220V).
Choose a socket near the PABX. Install
your power supply in horizontally
underneath the PABX. Mark the drilling
point and fasten
the Power Supply
with screws.
Connect the power supply
wire to connector CN 42.
Connect the protection wire
of the power supply to
connector CN 39 along with
the ground wire.
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To the grounding you should connect the neutral phase, the power supply and equipment protection
connection as well as any other equipment connected to the PABX, avoiding current movement
between them.
NOTE !
- Connect the grounding wire of the power supply to CN39 whether you have grounding or not;
- Maximum grounding resistance should be 5 W.
Connect the
gounding
protection wire and
the power supply
protection wire to
connector CN39.
Ground
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1.12 Technical Specifications
Capacity
Conecta: Min: 2 Lines - 4 Extensions Max: 3 Lines - 8 Extensions
Modulare i: Min: 2 Lines - 4 Extensions Max: 4 Lines - 12 Extensions
Extension Path
2
Extension Numbering
Conecta: From 20 to 27 - Modulare i: From 20 to 31.
Extension 20 e 23 are the main extensions, through which the PABX main configuration is done.
Sinaling
Decadic (DC) and multifrequence (MF).
Line Reach
2000 ohms for lines and 1100 ohms for extensions including the telephone.
Electrical Protection
Available whitin the trunks and Power Supply AC.
Power Supply AC
110/127 or 220 Volts, 50 or 60 Hz.
Configuration Protection
3,6 volts Ni/Cd rechargeable battery.
Maximum Power
24 W.
During Power Failure
Conecta: Line 1, 2, and 3 are linked to extensions 20, 21 and 22.
Modulare i: Line 1, 2, 3 and 4 are linked to extensions 20, 21, 22 and 23.
Dimension
215 x 223 x 54 mm.
Weight
1,9 Kg.
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2. GENERAL CONFIGURATION OF THE PABX
This chapter will cover the basic programming instructions for your PABX.
2.1 Changing the main password
Default Password Factory: 123.
You can change the PABX password whenever necessary. Your password can
have any number combination as long as it does not exceed 3 digits.
Changing the general password
From the main extension, lift the handset, press + CURRENT PASSWORD
(3 digits) + + CURRENT PASSWORD + NEW PASSWORD, wait for
confirmation tone.
2.2 Command to enter PABX program mode
Some program functions of the PABX can be carried out from the main extension in
PABX programming mode.
Entering PABX program mode
From main extension, lift the handset, press + GENERAL PASSWORD.
From this moment you can program each feature of your PABX following the
instructions.
Exiting PABX program mode
Place the main extension handset on the hook.
2.2.1 Main Extension
The main extensions have the physical position 00 and 03 and are preprogrammed
as extension 20 and 23. The numbering can be changed but the physical position
should always be 00 e 03.
Identifying your PABX tones during programming
Ready for programming: Continuous tone with quick intervals, similar to
the internal line tone;
Programming correct: Slow beep sequence, similar to the tone you
receive when putting a call on hold;
All programming
functions are
followed by
commands and how
to wait for
confirmation, if you
wish to speed up
the process, press *
followed by the
next programming
codes.
When the main
password is
changed,Remote
Access
programming will
be automatically
opened.
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Incorrect programming: Fast beep sequence.
2.3 Resetting your PABX
During reset your PABX assume the initial configuration. In case of total reset you
PABX will also reset the control buffers and the circuits. This should be your last
alternative to resolve a specific problem, or when you want your PABX to use
factory default setting after having been altered.
Total reset
(delete stored logs in memory)
Lift handset, enter + MAIN PASSWORD (3 digits), wait for
confirmation tone. Unplug the power supply wire, wait for 30 seconds and then
switch on the PABX.
Partial reset
(Do not delete stored logs in memory)
Lift handset, enter + MAIN PASSWORD (3 digits), wait for
confirmation tone. Unplug the power supply wire and wait for 30 seconds and then
switch on the PABX.
2.4 Configuring the lines as route 0
Factory settings : This PABX is set to function in DTMF mode (multifrequencial),
receiving and making calls through route 0.
This program feature will define the signaling mode used by the PABX. You can
also block a line or transform it into an internal enlace.
How to indetify your telephone line signal
- Before connecting your external line to the PABX make sure to identify the line
signaling type (Pulse or Tone). To do so, establish a call using a regular
telephone connected to the telephone line in mode Tone:
- If the call is established, your line has a multifrequencial signal (Tone). In such
case, you can use your PABX without any configuration programmimg of the
line as route 0 since the PABX comes programmed to operate in
multifrequencial mode (Tone)
- If the call is not established, this means that your line has a decadic (Pulse)
signal. In such case, try to inquire with your carrier about the possibility to alter
your line signal to multifrequencial. If not, you will need to configure your lines
as route 0 to program your PABX
If the PABX has the
communication
board, the internal
calendar should be
set again.
This function is
carried out from
the main extension
not in programming
mode, lift the
handset and
execute the
command.
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Set Line in Decadic mode ( FSK )
Lift handset, press + MAIN PASSWORD (3 digits ) + + LINE +
, wait for confirmation tone.
Set Line in Multifrequencial mode (DTMF)
Lift handset, press + MAIN PASSWORD (3 digits) + + LINE +
, wait for confirmation tone.
Set line to only receive calls
Lift handset, press + MAIN PASSWORD (3 digits) + + LINE +
, wait for confirmation tone.
Set line to receive and make calls in decadic mode
Lift handset, press + MAIN PASSWORD (3 digits) + + LINE +
, wait for confirmation tone.
Example: You want to program line 1 as route 0 to receive and make calls in
decadic mode: Enter PABX programming mode and enter 31 + 1 + 0 + 4.
Transforming a line into an internal path (for a line position without external
line or without trunk)
If one of the external line positions is not used, you can transform it into an internal
path, to improve the functionality of your PABX:
Lift handset, press + MAIN PASSWORD (3 digits) + + LINE +
, wait for confirmation tone.
If an installed line is not used, you can block it
Lift handset, press + MAIN PASSWORD (3 digits ) + + LINE +
, wait for confirmation tone.
Returning to factory setting in DTMF mode.
Lift handset, press + MAIN PASSWORD (3 digits) + + LINE +
, wait for confirmation tone.
2.5 Automatic Line Selection (Only in Modulare i)
This function allows for calls within a specific category (IDD, DDD, local, local
cellular, DDD cellular), to be established through the same route, knowing that
LINE: 1, 2, 3 or
4, as per the line
you wish to
program, or 9 to
program all the
lines.
If you wish to
install a line in
the position used
as a new internal
path, you need
to configure the
line again as per
the previous
intstructions.
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19
various lines can be programmed for the same route.
When you enter the line access code through route 0 (external call, private code,
phonebook, doorphone, emergency call), the PABX will wait for the intial dialing to
select the corresponding route.
Lift handset, press
+ MAIN PASSWORD (3 digits) + + ROUTE (1 to 3)
+ CALL CATEGORY (0 to 5), wait for confirmation tone.
CALL CATEGORY
0 cancel line selection
1 IDD (International Direct Dial)
2 DDD (Domestic Direct Dial)
3 local
4 cellular local
5 cellular DDD
Important:
- The route(s) used in this programming can not be by the extensions with access
code to special route;
- There should be at least one line programmed as selected route ( see
configurating lines, in this manual);
- It is possible to program more than one call category for the same route.
2.6 Extension Number Setting
Factory setting: physical position from 00 to 11 and extension numbering from 20 to 31.
This a table that associates the number of each extension with its physical position
(PABX extension connectors). The physical position is not flexible while the
extension numbering varies as per necessity.
Altering the extension number setting
Lift handset, press + MAIN PASSWORD (3 digits) + + PHYSICAL
POSITION (00 to 11) + Nº OF EXTENSION, wait for tone confirmation.
Example 1: You are a hotel owner and want the extension numbers to match the
room numbers. Room 201 connected to position 01, the extension number will be
201, press 51 + 01 + 201, follow the same procedure to assign the remaining
numbers with other extensions.
Example 2: Your PABX has extension 21 and 22 occupying repectively position 01
and 02, and you want to invert the numbers, perform the following:
- Free extension 22 from its physical position (02) to assign it another position, press
51 + 02 + an inexistant extension (with programmable number);
- Press 51 + 01 + 22, assigning extension 22 the position 01;
- Press 51 + 01 + 21, assigning extension 21 the position 02.
Extension number
can be set from 20
to 39 or from 200
to 2999 (always
starting with 2).
If the extension
number setting is
altered after
programming your
extensions, you
need to reprogram
the extensions.
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20
2.7 Prefix Table
Factory Settings: All prefixes available as per extensions category defined in
programming category for external calls.
This programming allows you to release or totally block some prefixes for certain
extensions category.
You can program prefixes with 1, 2, 3, 4, 5 or 6 digits. Allowing for a maximum of:
23 prefixes with 03 digits; 11 prefixes with 04 digits; 07 prefixes with 05 digits and
05 prefixes with 06 digits.
Programming all prefixes at once.
Lift handset, press + MAIN PASSWORD (3 digits) + + CATEGORY +
TIME TABLE (0, 1 or 2), wait for confirmation tone.
Programming a predetermined prefix
Lift handset, press + MAIN PASSWORD (3 digits) + + CATEGORY
+ TIME TABLE (0, 1 or 2) + PREFIX, wait for confirmation tone.
CATEGORY
6 release the prefixes for extension with category: local, regional, DDD and IDD;
7 release the prefixes for extension with category: local, regional, DDD and IDD,
blocking for local category;
8 release the prefixes for extension with category: local, regional, DDD and IDD,
blocking for local and regional category;
9 release the prefixes for extension with category: local, regional, DDD and IDD,
blocking for local, regional and DDD category;
0 block prefixes for all extensions regardless of category.
TIME TABLE
0 Programmed prefix does not use the carriers time table;
1 Programmed prefix uses time table 1 (requires tone detection board);
2 Programmed prefix uses time table 2 (requires tone detection board);
Example:
* You want an extension with local category to have access to only prefixes 33 and
34 and the other extensions to have access as defined in programming category for
outgoing calls. To do so, perform the following :
- In PABX programming mode, press 55 + 7 + 0 to block the extensions with local
access, releasing the access to extensions with category; regional, DDD and IDD
to all prefixes. With this program setting, the prefixes DDD and IDD will also be
available for extensions with regional category, knowing, you should release DDD
prefixes only for extensions with DDD category by pressing 55 + 8 + 0 + 0, and
release IDD prefixes only for extensions IDD category by pressing 55 + 9 + 0 + 00;
- Finally, press 55 + 6 + 0 + 33 (to release prefix 33) and 55 + 6 + 0+ 34 ( to release
prefixo 34). In this case only prefix 33 and 34 will be released for the extensions with
For the PABX to
analyse the
programmed table,
you need to carry
out the
programming steps
in 2.6.1.
It is not possible to
use both
programmings for
the same prefix.
To use the time
table, you require
the tone detection
board. See how to
install the board in
29.7 and how to
program the time
tables in 36.
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21
local category.
* If you want to block the access code 048, do the following: 55 + 0 + 0 + 048. when
the caller press 0 + CARRIER CODE + 48, the PABX will block the call.
* To totally block access code 0900, enter in PABX Programming mode and press 55
+ 0 + 0 + 0900.
* To release all DDD access codes, enter in PABX programmimg mode and press 55
+ 8 + 0. This will block all access code for extensions with local and regional access
and release those for DDD and IDD.
2.7.1 Analyzing the access code table
Factory setting : The PABX analyses the table for all the lines.
This program setting will allow you to determine if the PABX should or should not
analyse the access code table, defyning the extension category to access a
predetermined access code. If the PABX is set not to analyse the table, the calls
will be made as per the category for external calls programmed for each
extensions.
Setting the PABX not to analyze the access code table
Lift handset, press + MAIN PASSWORD + + LINE + , wait for
confirmation tone.
Setting the PABX to analyze the access code table
Lift handset, press + MAIN PASSWORD + + LINE + , wait for
confirmation tone.
2.8 Analyzing local numbers digits
Factory setting : Analyze local digits equal to 8.
The non limit of the digits is interesting when the PABX is connected as sub-system of
another PABX. See the possible types of external calls that can be analyzed :
IDD (International direct dial ) - 20 numbers;
DDD (domestic direct dial ) - 13 numbers;
CDD (Collect call direct dial ) - 14 numbers;
LOCAL (local dial ) 7, 8 or 9 numbers, as per the following:
Setting the PABX not to analyze the local digits
Lift handset, press + MAIN PASSWORD + + LINE + , wait for
confirmation tone.
This setting allow
the PABX to analyse
or not the number
of digits pressed to
make an external
call.
LINE: press 1, 2, 3
or 4, as per the line
you wish to
program, or 9 to
program all the
lines at once.
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22
Setting the PABX to analyse the local digits
Lift handset, press + MAIN PASSWORD + + LINE + + LOCAL
DIGIT NUMBER (7 to 9), wait for confirmation tone.
2.9 Blocking collect call
Factory setting : Activated for daymode and night mode.
Blocking day mode Collect Call
Lift handset, press + MAIN PASSWORD + + LINE + , wait for
confirmation tone.
Blocking night mode Collect Call
Lift handset, press + MAIN PASSWORD + + LINE + , wait for
confirmation tone.
Releasing day mode collect call
Lift handset, press + MAIN PASSWORD + + LINE + , wait for
confirmation tone.
Releasing night mode Collect Call
Lift handset, press + MAIN PASSWORD + + LINE + , wait for
confirmation tone.
Example: You want to prevent all lines from receiving collect calls during nightmode.
While in main programming, press 4 + 9 + 831.
2.10 Auto-answer
Factory setting: Extension 20 programmed to auto-answer; 35 seconds overflow time,
afterwhich the call will be answered by extension 21.
All incoming calls will be answered by the set extension (operator); if the call is not
answered after 35 seconds, it will be forwarded to the second extension (overflow
extension). See the following options on how to program your PABX.
2.10.1 Auto-answer in day mode
Factory setting: Extension 20 programmed to auto-answer.
LINE: 1, 2, 3 or 4,
as per the line you
want to program or
9 to program all the
lines.
This configuration
allows you to either
block or release
incoming call
collect for normal
or night mode
service.
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23
This program setting will determine which extension or group will answer calls (operator).
Setting an extension as line operator in day mode
Lift handset, press + MAIN PASSWORD + + LINE + +
EXTENSION NO, wait for confirmation tone.
Example 1: for extensions 23 to answer incoming calls through line 2, enter in PABX
programming mode and press 4 + 2 + 1 + 23.
Setting a group as line operator in day mode
(see how to program group in item 15)
Lift handset, press + MAIN PASSWORD + + LINE + + +
GROUP NO (1 to 4), wait for confirmation tone.
Example 2: for group 1 to answer all incoming calls, enter in PABX programming mode
and press 4 + 9 + 1 + 6 + 1.
2.10.2 Setting an extension as line operator in nightmode
Factroy setting: Extension 21 programmed as nightmode operator.
You can program an extension or group to answer incoming calls when the PABX is
in night mode.
Setting an extension as line operator in night mode
Lift handset, press + MAIN PASSWORD + + LINE + + EXTENSION
NO, wait for confirmation tone.
Setting a group as line operator in night mode
Lift handset, press + MAIN PASSWORD + + LINE + + +
GROUP NO (1 to 4), wait for confirmation tone.
Example: to program extension 23 to receive all incoming calls in night mode, enter in
main programming and press 4 + 9 + 3 + 22.
2.10.3 Night mode service
Factory setting: desactivated.
When setting night mode, the extensions and lines bear the configurations for
daymode and/or daymode and nightmode. When nightmode service is
desactivated the extensions and the lines will bear the configurations for daymode
service.
Features to be changed in night mode
Night mode auto-answer; Line auto-answer; overflow auto-answer, night mode
Night mode service
allows you to
operate your PABX
for special periods
using a different
mode of operation
for holidays, night
time, weekends and
others.
If you don´t want to
set an overflow
attendant, choose
the option without
attendant. After the
overflow time
expires, the call is
disconnected.
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24
overflow auto-answer; external call category; Intrude access category; category for external call
through special route and route 0; access category for doorphone; external activation access
category; automatic auto-answer and collect call blocking.
Activating night mode service
Lift handset, press , wait for confirmation tone.
Desactivating night mode service
Lift handset, press , wait for confirmation tone.
Note :
- With the communication board installed, you can set your PABX to enter and exit night mode
service everyday at the same time. See 30.5;
- Once night mode service is set, the extensions will assume night mode categories already
defined;
- When night mode services is desactivated, all incoming calls will be answered by the extension
operator, and the extensions will assume the regular categories determined by the day mode
service.
2.10.4 Overflow auto-answer
Factory setting: Extension 21.
You can determine an extension or a group to answer incoming calls in case they are not
answerd by the extension or nightmode service. The call will ring on this extension or group after
the overflow time.
Setting an extension as overflow auto-answer
Lift handset, press + MAIN PASSWORD + + LINE + + EXTENSION NO, wait for
confirmation tone.
Setting a group as overflow auto-answer
Lift handset, press + MAIN PASSWORD + + LINE + + + GROUP NO (1 to 4),
wait for confirmation tone.
Setting sequencial ring as overflow auto-answer
Lift handset, press + MAIN PASSWORD + + LINE + , wait for confirmation
tone.
When set, you need to program the extensions to receive the sequencial ring call (extensions 20,
21, 22, 23 and 24 are preset the receive sequencial ring calls).
Activating the sequencial ring call reception for an extension:
Lift handset, press , from the extension receiving sequencial ring, wait for confirmation
tone.
Desactivating the sequencial ring call reception for an extension :
Lift handset, press , from the extension receiving sequencial ring, wait for confirmation
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tone.
Setting the PABX to remain without overflow auto-answer
Lift handset, press + MAIN PASSWORD + + LINE + , wait for confirmation tone.
If the line is programmed without overflow auto-answer and the main extension (operator) was in
program setting, the incoming call will be forwarded to nightmode auto-answer. If the line is set
without overflow auto-answer, you need to make sure to set the overflow time different from
zero, otherwise, the calls will be dropped.
Example: You want to set extension 23 as overflow operator for line 1: Enter in PABX programming
mode and press 4 + 1 + 2 + 23.
2.10.5 Setting overflow time for line or night mode operator
Factory setting: 35 seconds.
Setting overflow time
Lift handset, press + MAIN PASSWORD + + LINE + + TIME (00 to 80 seconds),
wait for confirmation tone.
Example: You want all incoming calls ringing for 70 seconds on the extension operator before
diverting the call: Enter in PABX program mode and press 4 + 9 + 4 + 70.
2.10.6 Ring overflow for night mode
Factory setting: Activated.
Desactivating ring overflow for night mode
Lift handset, press + MAIN PASSWORD + + LINE + , wait for confirmation
tone.
Activating ring overflow for night mode
Lift handset, press + MAIN PASSWORD + + LINE + , wait for confirmation
tone.
Example 1: to remove ring overflow for incoming calls through line 1 during nightmode, enter in
PABX program mode and press 4 + 1 + 870.
Example 2: to program all lines without ring overflow for incloming calls in night mode , entre enter
in PABX program mode and press 4 + 9 + 870.
2.11 Identifying incoming calls
Factory setting: Ringing time equals zero, all calls will be forwarded to PABX operator.
This feature allows you to determine the ringing time before ringing on the operator extension.
OBS.: For Call ID showings category, internal calls are presented as follows: 9 + extension
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26
number (9 = call category).
For caller ID without category, only extension number is displayed.
Category sent to DTMF CID phones connected to extension programmed with
Extension Caller ID activated.
1 - Regular Subscriber
2 - Special Billing or Celular
3 - PSTN Testing Terminal
4 - Local Public Phone
5 - Operator
6 - Reservation (NO UTILIZED)
7 - Interurban Public Phone
8 - Reservation (NO UTILIZED)
9 - Extension PABX Intelbras
0 - Outgoing call PABX Intelbras
Setting incoming call identification
Lift handset, press + MAIN PASSWORD + + LINE + +
RINGING NO (0 to 1), wait for confirmation tone.
2.12 Dial tone timing
You can set the maximum time ( en seconds ) your PABX wait to dial an external
number. You can also define that after this time your PABX can consider the call as
through or drop it.
The Dial Tone Time (DTT) will be equivalent to 5 times the value used in the
program setting. Example: If you program 10 as Dial tone, this will generate 50
seconds of waiting time.
In places where the Dial Tone has a time gap before being heard, you need to
evaluate its time and then set a value higher than what you have evaluated; this
time will be counted after lifting the handset before dialing any number.
2.12.1 Answer a call after DTT
Factory setting: 07 (35 seconds) to answer the call after the dial tone.
Lift handset, press + MAIN PASSWORD + + LINE + + TIME - 06
to 90 (30 to 450), wait fo confirmation tone.
2.12.2 Drop the call after DTT
Factory setting: PABX does not drop the call after dial tone.
LINE: 1, 2, 3 or 4,
as per the line you
want to program, or
9 to program all the
lines at once.
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Lift handset, press + MAIN PASSWORD + + LINE + + TIME - 06
to 90 (30 to 450), wait fo confirmation tone .
If accessing an external line, eventually, you answer a call, it is important to note this
program setting. If it is being activated you need to transfer the call before the
programmed time to avoid losing the call.
2.12.2.1 Transferring the answered call
Press , wait 7 seconds + FLASH + Extension Nº.
USING THE PABX (in alphabetical order)
3. FAST ACCESS TO INTERNET
Factory setting: Desactivated for extension 20 e 21.
You can have direct access to line 1 and 2 through extension 20 and 21. This allows
you to have your telephone connected directly to the telephone line.
3.1 Category for fast internet access
Setting extensions for fast internet access
Lift handset, press + MAIN PASSWORD + + EXTENSION
NO (referring to physical position 00 or 01), wait for confirmation tone.
Cancelling extension access
Lift handset, press + MAIN PASSWORD + + EXTENSION
NO (referring to physical position 00 or 01), wait for confirmation tone.
Important
- The program setting requires a password for your extension. Lift handset, press
+ 2 x Extension password (2 digits ), wait for confirmation tone.
- If you want to change your extension password, lift handset, press + NEW
PASSWORD + CURRENT EXTENSION PASSWORD, wait for confirmation tone.
3.2 Using fast internet access
Extension password
is set with two
digits. However, you
can alter the
password following
the steps in 26.1.
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Press + Extension password, wait for line tone.
NOTE
- If your PABX has caller ID board installed, there will be a lose in data transmission
speed. It is better to use this feature for modems with a speed higher than
33,600 bps.
4. COLLECTIVE PHONE DIRECTORY
Factory setting: Directory empty.
This feature enable the creation of collective phone directory with numbers for
general and restricted use to be used by the extensions. Collective Phone
Directory can memorize up to 80 numbers (max 20 digits) to be identified by a
number setting from 20 to 99.
- numbers for general use: Available for all extensions as long as they have an
external access category (local, regional, DDD or IDD) that allows for call
completion.
- numbers for restricted use: Available only for extensions with access
category to phone directory with restricted use. The extension categorized to use
the collective phone directory for restricted use will have external access
independantly from its external call category (local, regional, DDD or IDD).
Example: Your extension can have a category for local calls and also be
categorized to access a long distance call via collective phone directory for
restricted use.
4.1 Category for collective phone directory restricted use
access and data protection for extensions.
Factory default setting: Desactivated.
Setting the access to collective phone directory for restricted use and data
protection in day an nightmode.
Lift handset, press + MAIN PASSWORD + + CATEGORY +
EXTENSION NO, wait for confirmation tone.
CATEGORY
0 No access to phone directory for restricted use and without data protection;
1 No access to phone directory for restricted use and with data protection;
2 No access to phone directory for restricted use and without data protection;
Data protection for
extension: there
are some
extensions which
can´t receive
interference. These
extensions sending
data such as fax,
modem, etc..,
won´t receive
beeps from other
calls but
continuous dial
tone and always
receive continuous
ring tone regardless
of the type of
incoming calls.
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3 No access to phone directory for restricted use and with data protection;
Example: extension 21 needs access to collective phone directory for restricted use
and can´t receive interference for having a fax modem. Enter in PABX program mode
and press 379 + 3 + 21.
4.2 Storing telephone numbers
Phone directory general use
Lift handset, press + MAIN PASSWORD + + DIRECTORY NO (20
to 99) + ROUTE (0 to 4) + EXTERNAL NO, wait for confirmation tone.
Phone directory restricted use
Lift handset, press + MAIN PASSWORD + + DIRECTORY NO (20
to 99) + ROUTE (0 to 4) + EXTERNAL NO, wait for confirmation tone.
Deleting stored numbers
Lift handset, press + MAIN PASSWORD + + DIRECTORY NO (20
to 99), wait for confirmation tone.
4.3 Using both phone directories
Press + STORED NUMBER POSITION (20 to 99) after dial tone, press
FLASH. If your have decadic signal, press instead of FLASH.
5. INDIVIDUAL PHONE DIRECTORY
Factory setting: directory empty
This feature allows each extension to have its own directory with up to 10 stored
numbers (max 20 digits).
The stored numbers will be identified by the number setting 10 to 19 that indicates the
position in which they were stored.
5.1 Storing telephone numbers
Storing the numbers from your extension
Lift handset, press + DIRECTORY POSITION NO (10 to 19) + ROUTE (0
to 4) + EXTERNAL NUMBER, wait for confirmation tone.
You must repeat the
operation for every
new number to be
stored.
With the
communication
board, just enter 7
+ NUMBER
POSITION IN
DIRECTORY and the
PABX will dial the
stored number.
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30
Deleting the stored numbers
Lift handset, press + DIRECTORY POSITION NO (10 to 19), wait for
confirmation tone.
Example: You want to store 0 XX 48 2819500 in the first position of your phone
directory, considering that the call is established through route 2: Press 17 + 10 + 2
+ 0 XX 482819500. When you call the number, press 71 + POSITION IN THE
DIRECTORY.
5.2 Using the individual phone directory
Press + POSITION IN THE DIRECTORY (10 to 19), after receiving the dial
tone press FLASH. If your phone uses decadic signal, press instead of
FLASH.
6. TOLL RESTRICTION
There are two types of call barring; one set by the proper extension and another
one set by the PABX .
Importante
- The extension set with call barring receives internal dial tone with signal.
(continuous tone followed by beeps at each second);
- If the extension was set with a barring category, it will not accept another
program setting until the previous is cancelled;
- Even if call barring was set, external line access can occur through private code
or using the extension password (see items 19.3 and 19.6).
6.1 Set TOLL RESTRICTION from extension
This is possible only if the extension has a password as it is also required to cancel
this feature.
From your extension, lift handset, press + CATEGORY, wait for
confirmation tone.
CATEGORY
1 block only (IDD), releasing (DDD), regional and local access;
2 block only (DDD) and (IDD), releasing local e regional access;
3 block regional, (DDD) and (IDD), releasing only local access;
4 block total.
Cancel call barring
From your extension, lift handset, press + EXTENSION PASSWORD,
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31
wait for confirmation tone.
Important
- To set your password extension, lift handset, press + 2x EXTENSION
PASSWORD (2 digits), wait for confirmation tone.
- To change your password, lift handset, press + NEW PASSWORD +
CURRENT PASSWORD, wait for confirmation tone.
6.2 TOLL RESTRICTION from main PABX extension
From main extension lift handset, press + CATEGORY + EXTENSION
NO, wait for confirmation tone.
CATEGORY: Refer to categories in 6.1
Cancel TOLL RESTRICTION
Lift handset, press + EXTENSION NO, wait for confirmation tone.
6.3 Cancelling any TOLL RESTRICTION
From main extension lift handset, press + MIAN PASSWORD (3 digits)
+ + EXTENSION NO, wait for confirmation tone.
7. CALL CAPTURE
You can capture unanswered incoming calls being held or parked on other
extensions. You can´t capture calls from reminder or recall.
7.1 Standard Call Capture ( any extension )
From main extension, lift handset, press + MAIN PASSWORD (3 digits)+
, wait for confirmation tone.
Desactivate standard call capture
Lift handset, press + MAIN PASSWORD (3 digits)+ , wait for
confirmation tone.
To capture a call ringing on an extension
Press .
This should be
done from the main
extension without
entering in PABX
program mode.
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32
7.2 Call Capture at a specific extension
Press + EXTENSION NUMBER.
NOTE
- YoU can also capture an incoming call if the destination extension is busy
answering a call and is receiving a beep signal of a new call.
7.3 Extension Group Capture
Press + + GROUP Nº (1 to 4).
7.4 Call Capture from operator queue
Press .
8. CANCELLING PASSWORDS (EXTENSION, FOLLOW ME,
DND & TOLL FREE RESTRICTION), AT ONCE
Lift handset, press + MAIN PASSWORD+ + EXTENSION N°, wait
for confirmation tone.
9. INTERCOM EMERGENCY
Factory setting: No emergency call setting.
9.1 Setting extension to make an emergency call
Lift handset, press + MAIN PASSWORD + + EXTENSION
NO, wait for confirmation tone.
9.2 Setting extension to receive emergency call
Lift handset, press + MAIN PASSWORD + + EXTENSION
NO, wait for confirmation tone.
9.3 Resetting extension emergency activation
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33
Lift handset, press + MAIN PASSWORD+ , wait for confirmation
tone.
Example: You want extension 20 to make emergency intercom to extension 23.
1º - to set the extension to establish the call, press 5223 + 20.
2º - to set the extension to receive the call, press 5221 + 23.
9.4 Making an emergency intercom
After lifting the handset from the extension set to make the call, wait 7 seconds, the
PABX will automatically make the call to the extension set to receive it. The
convesation takes place once the call is answered.
Note
- To disconnect the call, put the hadset on the hook;
- If the destination extension is busy, the PABX informs the emergency extension by
emitting 10 beeps followed by a 5 second pause. This signal will continue until the
destination extension disconnects the call.
10. BOSS-SECRETARY
Factory setting: No program setting.
This feature allows for fast access between extensions requiring constant
communication. You can set up to 4 groups as follows: 1 boss and 1 secretary;
1 boss and 2 secretaries; 2 bosses and 1 secretary and 2 bosses and
2 secretaries.
10.1 Setting the group and the position of each extension
Lift handset, press + MAIN PASSWORD + + GROUP NO (1, 2, 3 or
4) + EXTENSION POSITION IN THE GROUP (1 to 4) + EXTENSION NO, wait for
confirmation tone.
EXTENSION POSITION IN THE GROUP
1 Boss 1;
2 Boss 2;
3 Secretary 1;
4 Secretary 2.
Example: You want to program a group boss-secretary (group 1) with 2 bosses (extension
22 - Boss 1 and Extension 23 - Boss 2 ) and one secretary to be extension 21: Enter in
main program setting, pressing 12 + MAIN PASSWORD with the following:
Extension 22 as boss 1, press 93 + 1 + 1 + 22;
If the secretary
receives an
incoming call and
transfers it to the
boss while he is on
the line, as soon as
the line is free, the
call will ring on her
extension to check
if her boss is
available.
If the boss calls the
secretary while her
line is busy, she
will recieve beeps
indicating the boss
is trying to call.
All groups should
have a boss and a
secretary.
Each extension can
belong to only one
group.
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Extension 23 as boss 2, press 93 + 1 + 2 + 23;
Extension 21 as secretary 1, press 93 + 1 + 3 + 21.
Resetting a group boss-secretary
Lift handset, press + MAIN PASSWORD + + GROUP NO (1, 2, 3 or
4)+ , wait for confirmation tone.
10.2 Calling a group boss-secretary
One boss and one secretary
The boss and the secretary call each other by pressing .
One boss an two secretaries
The boss calls secretary 1 by pressing and secretary 2 by pressing .
Both secretaries press to call the boss.
Two bosses and one secretary
The secretary presses to call boss 1 and to boss 2. Both bosses press
to call the secretary.
Two bosses and two secretaries
The bosses call secretary 1 by pressing and to secretary 2. The
secretaries press to call boss 1 and to call boss 2.
NOTE
- If the extensions set as Boss-Secretary are key telephone systems (KTS), you
can program a key as interphone. See your KTS manual on how to program this
feature
10.3 Transferring a call to an extension belonging to a boss-
secretary group
Press FLASH + or or and disconnect.
If your phone is decadic the use of flash is not necessary.
10.4 Group Boss-secretary extension inquiry
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You are connected to an extension/call and want to call another extension Press
Flash +
, or as per the access.
10.5 Capturing a call ringing on an extension from a bosssecretary group
Press .
11. INQUIRIES
You can call an extension while attending an incoming call or an intercom. You
can return to the original call after being put on hold.
11.1 Changing the flash time of the extension
Factory setting: 400 milliseconds.
This setting is only required when you have difficulties transferring a call or when
transferring it to the destination extension, it drops. This generally happens with
cordless telephones, other telephone brands, or fax machines.
Your extension flash time must be higher than of your telephone; otherwise
when using this feature the call will be disconnected.
Changing your extension flash time
Lift handset, press + FLASH TIME - 2 to 9 (200 to 900ms), wait for
confirmation tone.
11.2 Extension inquiry
While answering an external call or an intercom, you want to call another extension
Press FLASH + Extension Nº.
If your phone is decadic, the use of flash is not necessary.
11.3 Call inquiry to PABX operator
While answering an external call or an intercom, you want to call the PABX operator
Press FLASH + .
If your phone is decadic, the use of flash is not necessary.
A call inquiry is
identified by a short
ring followed by a
long one.
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11.4 Call inquiry to an extension group
While answering an external call or an intercom, you want to call an extension belonging to
a group
Press FLASH + + GROUP Nº (1 to 4).
If your phone is decadic, the use of flash is not necessary.
11.5 Terminating a call inquiry
You made a call inquiry and would like to return to the original call.
Press FLASH + .
If your phone is decadic, the use of flash is not necessary.
12.CALL CONFERENCE
Factory setting: All extensions are set for call conference.
Activating conference call
From main extension, lift handset and press + MAIN PASSWORD
+ , wait for confirmation tone.
Desactivating conference call
From main extension, lift handset and press + MAIN PASSWORD
+ , wait for confirmation tone.
Example: You want to activate conference call for all extensions: Enter in PABX
program mode and press 261 from the main extension.
12.1 Conference between three extensions
While making a call inquiry, you want to call another extension and establish a 3
party conference call.
Press FLASH + , wait for confirmation tone.
Leaving the conference and returning to your call inquiry
Press FLASH + .
During a
conference, beeps
are emitted every 30
seconds. The
operator can´t
establish a
conference will
incoming call on
queue.
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12.2 Conference between 2 extensions and one external call
While on an external call, you make a call inquiry to an extension and want to
establlish a 3 party conference
Press FLASH + .
Leaving the conference and returning to your external call
Press FLASH + .
12.3 Conference between 1 extension and 2 external calls
While on an external call you want to make another external call.
Press FLASH + and put the handset on the hook to hold the original call lift
the handset and dial the number.
To talk to both parties at the same time
Press FLASH + .
To put the second party on hold and talk to the first one.
Press FLASH + .
To remove the last party
Press FLASH + .
13.CALL DIVERT
This feature will allow for incoming calls to be diverted to another extension.
13.1 Always divert
All incoming calls to your extension will be diverted to a specified extension.
From your extension, lift handset, press + EXTENSION Nº - to answer
the call, wait for confirmation tone.
Reset always divert
From your extension, lift handset, press , wait for confirmation tone.
13.2 Divert if busy
Once always divert
is programmed,
your extension will
have a dial tone
consisting of a
continuous beep
followed by a beep
at each second and
will not receive
calls.
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If your extension is busy, incoming calls will be diverted to another extension. Divert
is busy can also be programmed for groups (forwarder or hierarchic).
From your extension, lift handset, press + EXTENSION Nº - to answer
the call, wait for confirmation tone.
Setting a group to answer your call when your extension is busy
From your extension, lift handset, press + GROUP Nº, wait for
confirmation tone.
Desactivate extension or group
From your extension, lift handset, press , wait for confirmation tone.
13.3 Divert if no answer
Incoming calls will be diverted if your extension does not answer after the
programmed number of rings. Divert if no answer can also be set for extension
groups (forwarder or hierarchic).
From your extension, lift handset, press + Nº OF RINGS (3 to 7) +
EXTENSION Nº, wait for confirmation tone.
Setting a group to answer your calls
From your extension, lift handset, press + Nº OF RINGS (3 to 7) +
GROUP Nº, wait for confirmation tone.
Desactivating divert if no answer
From your extension, lift handset, press , wait for confirmation tone.
14. CALL PARKING
This feature allow you to leave a call in a place to be picked up later on by the
person to whom the call was directed. Parking number and the existance of the call
should be mentioned..
Parking an external call after being answered
Press FLASH + + PARKING NUMBER Nº (5 to 7), wait for confirmation tone
and put the phone on the hook. If your phone is decadic, the use of FLASH is not
necessary.
If the call is parked
for more than 3
minutes, it will
return to the
extension that
parked it.
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Removing from parking
Press + PARKING NUMBER Nº (5 to 7), wait for confirmation tone and put
the phone on the hook.
Example: You answered an incoming call using a decadic phone and can´t locate the
person to transfer the call. You can park the call in position 5 while looking for the
person. Press 6 + 5 and disconnect. To come back to it and remove it from parking,
press 56 + 5.
15. EXTENSION GROUP
Factory setting: No group setting.
This feature was developed to make sure that all incoming calls will be answered
when an extension is busy or not answering. You group few extensions based on
their proximity or function and form up to 4 groups, with a maximum of 7 extensions
for each group, with the exception of the group multiple ring (up to 6 extensions).
The extensions can belong to more than one group.
15.1 Types of groups to be set
Forwarder
The PABX memorizes the group extension to which an incoming call was
forwarded and, during the next incoming call, forwards to the next available
extension, following the programming order. If the extension is busy, the call is
forwarded to the next available extension.
Example: Suppose you have programmed the extension sequence 23, 25 e 27 for a
group forwarder, and the last incoming call was forwarded to extension 25; the following
call goes to 27, and if is busy or does not answer, the call is forwarded to extension 23.
Hierarchic
Here the calls are answered based on the hierarchy of the extension programming.
The first extension of the group will always have priority over the other in answering
incoming calls.
If the first extension does not answer or is busy as well as the second one, the call
will be forwarded to the third extension; if the later does not answer, the call will
come back to the first extension, following the programming order. If all extensions
are busy, the call will keep waiting to be answered by the first extension of the group.
NOTE: The last extension will only receive calls when the group extensions are busy.
Example: Suppose you have programmed this sequence: 21, 24, 26 and 27. The
extensions 21, 26 and 27 are available and extension 24 is busy. The call is forwarded
to 21; if there is no answer after the number of ring for divertion, the call is forwarded to
The groups are
numbered from 1
to 4. These
numbers will be
used in any group
operation.
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26; if again there is no answer, the call comes back again to 21.
Multiple ring
The incoming call is forwarded to all extensions of the group at the same time and
anyone can answer just by lifting the handset. The intercom forwarded to this type
of groups will have the same characteristics described for an hierarchic group. If
this group receive an incoming call, either transfered or not, and all extensions are
busy, the call is transfered to the first extension receiving beeps.
15.2 Programming the groups
You can create a group, determine type (forwarder, hierarchic or multiple ring), as well
as determine the number of time the extension rings before being forwarded to the
group.
From the main extension, lift handset, press + MAIN PASSWORD +
+ GROUP Nº ( 1, 2, 3 or 4) + Nº OF RINGS (3 to 7) + TYPE OF GROUP (1
forwarder; 2 hierarchic and 3 multiple ring), wait for confirmation tone. Afterwards, you
need to add the extensions belonging to the group.
Adding an extension
From the main extension, lift handset, press + MAIN PASSWORD +
+ GROUP Nº (1 to 4) + + EXTENSION Nº, wait for confirmation
tone. You should follow these steps to add all the desired extensions.
Removing an extension
From the main extension, lift handset, press + MAIN PASSWORD +
+ GROUP Nº (1 to 4) + + EXTENSION Nº, wait for confirmation
tone.
You should follow these steps to remove all the desired extensions.
Cancelling all the group
From the main extension, lift handset, press + MAIN PASSWORD +
+GROUP Nº, wait for confirmation tone.
15.3 Calling a group
Press + GROUP Nº (1 to 4), wait for confirmation tone.
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16. HOTLINE
16.1 Hotline without delay (external line)
When lifting the handset, your extension will access the external line directly; you
won´t be able to make another type of calls.
Activating Hotline
From your extension, lift handset, press + ROUTE NO (0 to 4), wait
for confirmation tone.
Desactivating Hotline
From your extension, lift handset, press + MAIN PASSWORD+ +
EXTENSION NO, wait for confirmation tone.
16.2 Hotline with delay (external line)
When lifting the handset, your extension will wait for 7 seconds before accessing
the external line. You can make any call with in the 7 seconds.
Activating Hotline
From your extension, lift handset, press + ROUTE NO (0 to 4), wait
for confirmation tone.
Desactivating Hotline
From your extension, lift handset, press , wait for confirmation tone.
16.3 Hotline without delay (intercom)
When lifting the handset, your extension will access the programmed extension
directly; you won´t be able to make another type of calls.
Activating hotline
From your extension, lift handset, press +EXTENSION NO, wait for
confirmation tone.
Desactivating Hotline
From your extension, lift handset, press + MAIN PASSWORD + +
Hotline can´t be
programmed on an
extension set to
make emergency
calls.
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EXTENSION NO, wait for confirmation tone.
16.4 Hotline with delay (intercom)
When lifting the handset, your extension will wait for 7 seconds to access the
programmed extension; you can make any call with in the 7 seconds.
Activating Hotline
From your extension, lift handset, press +EXTENSION NO , wait for
confirmation tone.
Desactivating Hotline
From your extension, lift handset, press , wait for confirmation tone.
17. CALL INTRUSION
Factory setting: No setting.
This feature allows you to break into call on another extension. This is useful when
there is an emergency, when a boss is calling or for telemarketing.
17.1 Categories
For day mode
From main extension, lift handset, press + MAIN PASSWORD+
+ CATEGORY + EXTENSION NO, wait for confirmation tone.
For night mode
From main extension, lift handset, press + MAIN PASSWORD+
+ CATEGORY + EXTENSION NO, wait for confirmation tone.
For both modes
From main extension, lift handset, press + MAIN PASSWORD+
+ CATEGORY + EXTENSION NO, wait for confirmation tone.
CATEGORY
0 Extension does not untrude and can receive an intrusion;
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1 Extension untrudes and can receive an intrusion;
2 Extension does not untrude and can´t receive an intrusion;
3 Extension untrudes and can´t receive an intrusion
You are on a call and need to urgently call another busy extension
With the busy tone, press . After 5 seconds, the busy extension receives beeps
indicating that the conversation is interrupted. You can talk now.
To cancel the intrusion and remain with the external call, press FLASH + .
You need to urgently call another busy extension
With the busy tone, press . After 5 seconds the busy extension receives beeps
indicating that the conversation is interrupted. You can talk now. To cancel the intrusion
put the handset on the hook.
17.2 Extension telemarketing
Factory setting: All extensions are desactivated.
This function allows you to program an extension not to receive beeps during a call
intrusion. This is done from the selected extension.
Lift handset, press + EXTENSION PASWORD + , wait for
confirmation tone.
Desactivating your extension to receive beeps
Lift handset, press + EXTENSION PASSWORD + , wait for
confirmation tone.
Important
- You need a password to program your extension, to program a password, lift the
handset + 2x PASSWORD Nº (2 digits ), wait for confirmation tone.
- If you want to alter the password, lift handset, press + NEW PASSWORD
+ CURRENT PASSWORD, wait for confirmation tone.
18. INTERCOM
To call another extension, lift handset and enter EXTENSION NUMBER.
To call the PABX operator, lift handset, press , wait if you receive a dial tone.
The extension
should be set to
receive an
intrusion.
An intercom is
identified by 2
medium rings
All extensions
receives beeps.
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18.1O PABX operator busy tone
Factory setting: Extension receives dial tone.
This feature allows you to determine if extension calling the PABX operator receives
a dial or busy tone when the line is busy.
To receive a dial tone, from main extension, lift handset, press + MAIN
PASSWORD + , wait for confirmation tone.
To receive a busy tone, from main extension, lift handset, press + MAIN
PASSWORD + , wait for confirmation tone.
18.2 Chained call
Establishing a chained call to the PABX operator
You call an extension that is busy, to call directly the PABX operator, press .
Establishing a chained call to a group
You call an extension that is busy, to call a group, press + GROUP Nº (1 to 4).
Establishing a chained call to an extension
You call an extension that is busy, to call another extension, enter EXTENSION Nº.
19. EXTERNAL CALLS
19.1External call category
Factory setting: Extension with category 2 for day and night mode.
This programming must be carried out for all extension making external calls:
For day mode
From main extension, lift handset, press + MAIN PASSWORD+ +
CATEGORY + EXTENSION NO, wait for confirmation tone.
For night mode
From main extension, lift handset, press + MAIN PASSWORD+ +
CATEGORY + EXTENSION NO, wait for confirmation tone.
For day and night mode
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From main extension, lift handset, press + MAIN PASSWORD +
+ CATEGORY + EXTENSION NO, wait for confirmation tone.
CATEGORY
1 make intercoms, external calls: local, regional , DDD , IDD and receive calls;
2 make intercoms, external calls: local, regional , DDD , and receive calls;
3 make intercoms, external calls: local, regional , and receive calls;
4 make intercoms, external calls: local, and receive calls;
5 make intercoms, and receive calls;
6 make only intercoms;
7 can neither make intercoms nor inquiries, but receives calls.
19.2 External calls
Press , wait for dial tone and dial the EXTERNAL N°.
19.3 Calling a number using your extension password
This feature allows you to dial an external number using your extension category for
external call.
Press + YOUR EXTENSION PASSWORD and N°, wait for dial tone +
EXTERNAL Nº.
Example: Your extension 22; with password 35; is set as category 3. If you are on
another extension categorized to only make local calls but want to use route 0 to call
(51)3456789, enter 60 + 35 + 22, wait for dial tone, and dial 0 XX 513456789.
Important
- This feature does not allow you to use external line recall;
- This feature can only be used through route 0;
- This type of access can be carried out even with call barring set;
- To set this feature you need a password for your extension: Lift handset, press
+ 2x EXTENSION PASSWORD N° (2 digits ), wait for confirmation tone. To
alter the password, lift handset, press + NEW PASSWORD + CURRENT
PASSWORD, wait for confirmation tone.
19.4 External call through special route
You can program the extensions to access a specific external line using special
route (1 to 4).
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19.4.1 Programming the lines as special routes
Factory setting: No line is programmed as special route.
First you need to identify the telephone line signal (decadic or multifrequencial).
Set the PABX to establish external calls in decadic mode
From main extension, lift handset, press + MAIN OASSWORD +
+ LINE + ROUTE (1 to 4) + , wait for confirmation tone.
Set the PABX to establish and receive calls in decadic mode
From main extension, lift handset, press + MAIN PASSWORD +
+ LINE + ROUTE (1 to 4) + , wait for confirmation tone.
Set the PABX to establish external calls in multifrequencial mode
From main extension, lift handset, press + MAIN PASSWORD +
+ LINE + ROUTE (1 to 4) + , wait for confirmation tone.
Set the PABX to establish and receive calls in multifrequencial mode
From main extension, lift handset, press + MAIN PASSWORD +
+ LINE + ROUTE (1 to 4) + , wait for confirmation tone.
19.4.2 External call category through special route
Factory setting: Extensions without access to special routes in day and night mode. For
an extension to establish calls through route 0, you need to define the special route
through which your calls will be established. See how to program the extensions:
19.4.2.1 External calls through route 1 and 2
Day mode
From main extension, lift handset, press + MAIN PASSWORD
+ + CATEGORY + EXTENSION Nº, wait for confirmation tone.
Night mode
From main extension, lift handset, press + MAIN PASSWORD+
+ CATEGORY + EXTENSION Nº, wait for confirmation tone.
Day and night mode
From main extension, lift handset, press + MAIN PASSWORD+
The lines enabled
to make calls in
decadic mode will
have priority and
can also receive
calls.
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+ CATEGORY + EXTENSION Nº, wait for confirmation tone.
CATEGORY
0 No access to route 1 and 2; 1 No access to route 1; 2 No access to route 2;
3 Access to route 1 and 2.
19.4.2.2 External calls through 3 e 4
Day mode
From main extension, lift handset, press + MAIN PASSWORD
+ + CATEGORY + EXTENSION Nº, wait for confirmation tone.
Night mode
From main extension, lift handset, press + MAIN PASSWORD
+ + CATEGORY + EXTENSION Nº, wait for confirmation tone.
Day and night mode
From main extension, lift handset, press + MAIN PASSWORD +
+ CATEGORY + EXTENSION Nº, wait for confirmation tone.
CATEGORIA
0 No access to route 3 and 4;
1 No access to route 3;
2 No access to route 4;
3 Access to route 3 and 4.
19.4.3 External call through special route
Press + ROUTE Nº (1 to 4), wait for dial tone + EXTERNAL Nº.
NOTE
- You can access special routes using code to dial external number using
+ TELEPHONE NUMBER.
19.5 External call category (0 & Special route) using 0
Factory setting: Access to route 0 set for day and night mode.
The extensions can be programmed to access the external line through route 0 or special
routes (1 to 4) using code 0.
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19.5.1 External Calls through route 0
Day mode
From main extension, lift handset, press + MAIN PASSWORD
+ + EXTENSION Nº, wait for confirmation tone.
Night mode
From main extension, lift handset, press + MAIN PASSWORD +
+ EXTENSION Nº, wait for confirmation tone.
Day and night mode
From main extension, lift handset, press + MAIN PASSWORD
+ + EXTENSION Nº, wait for confirmation tone.
19.5.2 External calls through private route using code 0
Day mode
From main extension, lift handset, press + MAIN PASSWORD
+ + ROUTE (1 to 4) + EXTENSION Nº, wait for confirmation tone.
Night mode
From main extension, lift handset, press + MAIN PASSWORD +
+ ROUTE (1 to 4) + EXTENSION Nº, wait for confirmation tone.
Day and night mode
From main extension, lift handset, press + MAIN PASSWORD +
+ ROUTE (1 to 4) + EXTENSION Nº, wait for confirmation tone.
19.5.3 Cancelling the access to route 0 and/or special routes
through code 0.
Day mode
From main extension, lift handset, press + MAIN PASSWORD
+ + EXTENSION Nº, wait for confirmation tone.
Night mode
From main extension, lift handset, press + MAIN PASSWORD
Each extension can
only have a special
route programmed
to use code 0.
An extension can
only have one type
of access through
code 0. If it was
programmed to
access the external
line through
special routes
using code 0, it
will not have
access to the
external line using
code 0.
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+ + EXTENSION Nº, wait for confirmation tone.
Day and Night mode
From main extension, lift handset, press + MAIN PASSWORD
+ + EXTENSION Nº, wait for confirmation tone.
19.6 External calls using private code
With the private code, you can make external calls from any extension (even if it
does have a category for programmed external calls) using the category for external
access for your extension.
19.6.1 Registering a private code for your extension
Factory setting: No programmed code.
Every code chosen between 00 and 39 can be associated with an extension (more
codes can be associated with one extension). This will allow you to determine which
extensions can make external calls using private code.
Setting the private code
From main extension, lift handset, press + MAIN PASSWORD + +
PRIVATE CODE (00 to 39) + EXTENSION Nº, wait for confirmation tone.
Cancelling the private code
From main extension, lift handset, press + MAIN PASSWORD+ +
PRIVATE CODE (00 to 39), wait for confirmation tone.
19.6.2 Registering a password for private code
You would need to set a private password to use this feature.
Setting a password for private code
From main extension, lift handset, press + PRIVATE CODE (00 to 39)+
PRIVATE PASSWORD (4 digits), wait for confirmation tone.
19.6.3 Making external call using private code
Press + PRIVATE CODE (00 to 39)+ PRIVATE PASSWORD (4 digits), wait
for dial tone + EXTERNAL Nº.
This code is very
useful for call
report as it allows
you to identify the
private calls (your
code is printed on
the report that
registers the call).
An extension can
only have one type
of access through
code 0. If it was
programmed to
access the external
line through
special routes
using code 0, it
will not have
access to the
external line using
code 0.
Each extension can
only have a special
route programmed
to use code 0.
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Important
- During this type of call, PABX operations are diabled;
- This type of call can made even if your extension is blocked.
19.7 Calling teleservices
This feature allows you to use the services offered by phone such as telestatement
offered by your bank There is no digit limit.
Press , wait for dial tone + SERVICE ACCESS Nº, enter the number only
after hearing the sound signal.
Important
- This feature needs a category for external access;
- This feature does not allow the use of Busy line recall feature;
- This type of call can only be transfered if the line is MF (multifrequencial).
20. LAST NUMBER DIALED MEMORY
Redialing last number using multifrequencial telephone
Press or . After the dial tone, press FLASH.
Redialing last number using decadic telephone
Press or . After the dial tone, press .
21. ROOM MONITORING (BABYPHONE)
Activating room monitoring with a basic telephone
From the extension to monitor, lift handset, press , then leave the phone off
the hook.
Activating area monitoring with a telephone with speaker (handsfree)
From the extension to monitor, lift handset, press SPEAKER, then press .
Listening to the extension programmed
Enter the number of the extension programmed to listen or press . You can now
This allows you to
monitor and area,
room or for other
necessities.
With the
communication
board, just press
# ou 70, after the
dial tone the PABX
automatically
makes the call.
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talk or listen to whoever is close to the extension.
Desactivating area monitoring
Press SPEAKER (handsfree)or put the handset on the hook.
Importante
- When this feature is activated, it remains as an open channel; if an extention
establish a call, it will have direct access to the area to be monitored;
- PABX extension operator for day and night mode can´t be programmed for area
monitoring;
- This programming is only allowed for one extension at a time.
22. DND (DO NOT DISTURB)
You can block incoming calls to your extension to avoid being disturbed.
Activating DND
From your extension, lift handset, press + EXTENSION PASSWORD,
wait for confirmation tone.
Desactivating DND
From your extension, lift handset, press , wait for confirmation tone.
Important
- Before activating this feature, you need to have a password for your extension.
See 17.2 on how to set and cancel your extension password.
22.1 Cancelling DND using the main extension
From main extension, lift handset, press + MAIN PASSWORD
+ + EXTENSION NO, wait for confirmation tone.
23. BROKER CALL
During a call you can put it on hold to answer another incoming call and switch
between calls (broker call). You will receive one beep if a call is being transfered to
your extension and two beeps after each 5 seconds if a direct incoming call is
reaching your extension.
With DND on, the
reminder and call
back will still work;
the extension will
receive internal dial
tone with a
continuous tone
followed by a beep
every second.
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While on a call, you receive a beep indicating another incoming call to be
answered
Press FLASH + , the first call will be put on hold and you can talk with the
second caller.
To swing between calls
Press FLASH + .
To disconnect a call
Put the phone on the hook and wait for the call of the second one.
If your phone is decadic, the use of FLASH is not necessary.
While on a call, you make an intercom inquiry and want to switch calls
Press FLASH + . The first call is put on hold and you are through the second
call.
To swing between calls.
Press FLASH + .
To transfere the call to the extension you inquired
Put the phone on the hook.
To end and inquiry and the external call
While on a call inquiry, press FLASH + . The enquiry is ended. To end the
external call, put the phone on the hook.
24. CALLS ON HOLD
Factory setting: 15 segundos.
This feature allows you to put a call on hold while making another call.
Setting the time to keep a call held
From your extension, press + TIME TO HOLD A CALL (10 to 90 sec),
wait for confirmation tone.
To hold a call after being answered
Press FLASH + .
If your phone is decadic, the use of flash is not necessary.
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NOTE
If the programmed time is over and while on the other call, you receive beeps indicating
that you must return to the other call, put the phone on the hook to end the ongoing
call and return to the first one or use the option broker call described in 23.
24.1 Capturing a held call
If the time to keep a call held is not over and you wish to connect with the call,
press .
25. RECALLS
With this feature you will avoid redialing to access a busy line or extension. The
PABX establish a call at a time for each extension.
25.1 Recalling a busy line
Press or and wait. Your extension will be called back when the external line
is available.
25.2 Recalling a busy or unavailable extension
Extension unavailable
While receiving the line tone, press or , wait for confirmation tone. Once the
feature is programmed, the PABX will monitor the destination extension when the
handset is lifted. As soon as the handset is placed on the hook, you will be informed
by receiving a call.
Extension busy
While receiving the line tone, press or , wait for confirmation tone and place
the phone on the hook. Once the extension becomes available you extension will
be called.
25.3 Automatic line or extension recall
Factory setting : Automatic extension recall not activated. Automatic line recall activated.
Recall is identified
by a long dial tone
followed by a
shortone.
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25.3.1 Busy extension recall
Lift your extension handset, press + TIME (3 to 6 sec), wait for
confirmation tone.
Desactivating automatic recall to busy extension
Lift your extension handset, press , wait for confirmation tone.
25.3.2 Automatic recall to busy line
Lift your extension handset, press + TIME (3 to 6 sec), wait for
confirmation tone.
Desactivating automatic recall to busy line
Lift your extension handset, press , wait for confirmation tone.
25.4 Number of rings to wait before programming the recall
Factory setting : Number of rings equals zero.
From main extension, press + MAIN PASSWORD+ + RINGS - 3 to
7, wait for confirmation tone.
25.5 Call back (call last incoming number )
You want to call, the last extension that called you, transfered a call or made an
inquiry.
Press , wait for confirmation tone.
26. EXTENSION PASSWORD
Setting a password for your etension
Lift your extension handset, press + 2 x EXTENSION PASSWORD Nº (2
digits ), wait confirmation tone.
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Altering the password
Lift your extension handset, press + NEW PASSWORD + CURRENT
PASSWORD, wait for confirmation tone.
26.1 Digits number for your password
Factory setting: 2 digits.
Changing the digit number (2, 3 or 4 )
Lift the main extension handset, press + MAIN PASSWORD + +
DIGIT Nº (2, 3 or 4), wait for confirmation tone.
26.2 Cancelling the password from the main extension
Lift the main extension handset, press + MAIN PASSWORD+ +
EXTENSION Nº, wait for confirmation tone.
27. FOLLOW ME
Programming an extension to answer all your calls
Lift the extension handset, press + YOUR EXTENSION PASSWORD
AND Nº, wait for confirmation tone.
Desactivating
Lift your extension handset, press , wait for confirmation tone.
Importante
- Your extension will have an internal dial tone followed by beeps every second.
- To activate the follow me feature, you will need a password. See page 45 (19.4)
on how to program a passwod.
27.1 Cancelling follow me from the main extension
Lift the main extension handset, press + MAIN PASSWORD (3 digits)
+ + EXTENSION NO, wait for confirmation tone.
When the password
digit number of an
extension is
changed, all
extension passwords
will be cancelled.
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28. TRANSFERRING CALLS
Incoming calls can be transfered to another extension. The extension ring of a
transfered call is identified by a short ring followed by a long one.
28.1 Return of Transfered calls
Factory setting: The transfered call will return if not answered within 60 seconds.
Lift main extension handset, press + MAIN PASSWORD + , wait for
confirmation tone.
Desactivating call return
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
28.2 Transferring a call
Press FLASH + EXTENSION NO and disconnect.
28.3 Transferring a call to the PABX operator
Press FLASH + and disconnect.
28.4 Transferring a call to an extension group
Press FLASH + + GROUP Nº (1 to 4) and disconnect.
28.5 Transferring a call using the private code
Activating the private code
Before entering in main programming, press , wait for confirmation
tone.
Desactivating private code
After entering in main programming, press , wait for confirmation tone.
Important :
- The calls established using private code and then transfered will be recorded in the
extension that established the calls
Factory setting: Desactivated.
You can transfer a
call after an inquiry
by putting the
phone on the hook.
If disactivated, a
transfered call that
remains
unanswered for
more than 60
seconds, will be
disconnected.
Factory setting: The
password extension
has 2 digits.
It can be changed
on the item 26.1.
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28.6 Transferring a call to another PABX
Factory setting: Desactivated.
If your carrier offers SPC - Stored Program Control, you can use your extension to
transfer a call to another PABX by entering the PABX access code followed by the
SPC code. This feature should be programmed in the PABX interconneted as subsystem.
Enabling the access
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Desabling the access feature
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Example: To activate the access, enter in main programming, press 281.
28.6.1 Using the SPC feature during an external call
Press FLASH + , wait for line tone +MAIN EXTENSION Nº or SPC codes.
28.6.3 Flash time
Factory setting: 200 ms.
Setting the flash time for your telephone line
Lift the main extension handset, press + MAIN PASSWORD + +
TIME - 1 to 9 (100 to 900 ms), wait for confirmation tone.
When a PABX is
interconnected as
sub-system, it can
transfer all calls and
use all features
offered by the main
PABX.
This featue can only
be activated in
multifrequencial
mode.
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29. INSTALLING THE ACCESSORIES
29.1 Communication board
With the communication board you can install up to 4 Ti ( 630i or 730i ) or connect the PABX to a printer or
pc to print a call report or program your PABX remotely.
Installing the Communication board
Installing the serial device
Station Call Report
A report can be printed using the following connector :
CN41 DB25 DB9
Printer Printer
TXDB Pin 3 Pin 2
DCDB Pin 20 Pin 4
GND Pin 7 Pin 5
Call billing
The billing is done using our software TELETAX. See the software manual on how
to install and program it.
Plug the board in
CN1, CN4, CN5,
CN7, CN11 e CN12.
Serial device
Connect to
CN41
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- Connect the serial interface to the connector CN41 as follows:
CN41 DB25 DB9
PABX P c Pc
TXDB Pin 3 Pin 2
RXDB Pin 2 Pin 3
GND Pin 7 Pin 5
ATTENTION!
- The serial interface of the PC or printer should be configured as follows:
- RS 232;
- 8 bits per character;
- No parity;
- 2 stop bits;
- 9600 BAUDS.
29.1.1 Key Telephone System TI 630i / TI 730i
The maximum number of key telephone systems that can be installed with the Modular/Conecta is four (4)
TI 630 or TI 730i.
Installing your Ti
- Install the communication board;
- The data wire is connected to CN41 and should be seperate from the audio wiring.
- Install a femal socket on the wall; connect the outpu RA/RB of the desired extension and TXTI/GNDTI to
the points indicated on the socket:
The Ti uses 4 wires: 2 for audio
(RA/RB) and 2 for data
transmission (TXTI/GNDTI). No
programming is required to set
the Ti. Before connecting the Ti
check if there is no short circuit
or bad wire insulation.
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29.2 DISA board
29.3 Caller ID board
The board allows for the identification of incoming call numbers. This information is stored in the call report/
billing system. It the etension has a Ti or a caller ID device, the phone number will be displayed.
Plug the board in CN2,
CN3, CN6 and CN16
Plug the board in CN43, CN44, CN45
and CN46. Adjust the jumper J1 (A-D)
of the ID board as follows:
Open jumper: long lines (high sensibility)
Jumper position 1-2: medium lines
Jumper position 2-3: short lines (low
sensibility)
Adjust the position of the jumper J4 of
the trunk boards and J11 (A,B) of the
main board IC;
For the ID board to function properly,
the programming steps in item 32
should be followed.
You can
either install
an MFP/DTMF
board or FSK.
NOTE!
- The caller ID board features can only be used if your telecom service provider offers caller ID service or
can send MFP, DTMF or FSK signals.
- Some very old carriers´switches send a digit sequence such as 0111111..., 0444444..., 11111..., 44444...
that will be displayed on your LCD. This does not mean that there is an equipment defect with your caller
ID.
The board allows the caller to directly dial the extension number.
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Incoming calls will bear the following format and information about call report/billing
LINE Ext. Dialed number Start Duration Date
E04 28 0482472600 13:15:10 00:12:30 10/01/97
E01 22 2472600 13:19:30 00:01:20 10/01/97
29.4 Interface for doorphone IP 700
Using the interface IP 700, you can connect the PABX to doorphones such as : Amelco C20; Amelco
CPP20 Residencial e Amelco PPR (02 to 68); HDL individual F3A, F4A, F5A, F7, F8 e HDL Coletivo modelo
MP; Thevear individual NR85, NR90, NR100, NR110, NR200, NR210; Thevear traditional model e Vídeo
Porteiro HDL.
Conect the interface to CN23.
Follow the instruction in 34 on how to use
the interface correctly.
Once installed, configure the jumper J12 in
the position doorphone, see 1.5 to select
the Jumper J12.
If you want to set an external number to
naswer the doorphone, use the IP 700
which uses CN22 and CN23, see 34 on
how to program. ( The communication
board is required and the accessory ITA
700 can´t be used ).
doorphone
Interface
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62
Strip the wires of the
PI 100 and press the
connector handspike
CN36 downwards.
Insert the wires and release
the handspike.
Plug the board in CN 47, CN
48 and CN 49.
See 2.6 and 36 for proper
programming and operation.
29.5 Electronic doorphone PI100
To install the PI 100, just connect the wires to an extension. See 34 on how to prgram the PI 100.
29.6 Tone detection board (Only for Modulare i)
The PABX will be able to program up to 2 time tables for 24 hours (00 a 23), defining the desired operation
in each hour.
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63
Connect the interface to CN22.
Follow the programming steps in
35 for proper operation.
See the ITA 700 manual for more
information.
To activate emergency call using
an external device, connect the
wires of the ITA 700 too CN22
and interconnect the key contact
in SALMA and SALMB.
Follow the instructions in 30.11.
for proper operation. The
communication board is required
if an external number is
programmed to answer the
emergency call.
29.7 External activation interface ITA 700
The ITA 700 allows you to control an external device such as bell, alarm, doorlock, etc., from any extension
or automatically at pre-programmed hours.
29.8 Emergency call device
With the ITA 700 you can activate emergency call feature through an extension or external device with
contact key ( opened ).This call will be forwarded to to an extension or pre-programmed external call.
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PROGRAMMING AND OPERATING THE
ACCESSORIES
30. COMMUNICATION BOARD
30.1 Calendar
Default factory setting : Day 16.07.04 - 09:00 h - monday.
The PABX includes a calendar in which the time and date should be registered completely, since
some of the PABX features require the update of this information.
Programming the calendar
Lift the main extension handset, press + MAIN PASSWORD + + DAY (01 to 31) +
MONTH (01 to 12) + YEAR (00 to 99) + WEEK DAY, wait for confirmation tone.
WEEK DAY:
1 sunday; 2 monday; 3 tuesday; 4 wednesday; 5 thursday; 6 friday; 7 saturday.
Setting the time
Lift the main extension handset, press + MAIN PASSWORD + + TIME (00 to 23)
+ MINUTE (00 to 59) + SECOND (00 to 59), wait for programming tone.
30.2 Reminder
You can program your extension as a reminder for various situations. You can only program one type
of reminder at a time.
30.2.1 Reminder programmed from extension
Lift your extension handset, press + HOUR (00 to 23) + MINUTE (00 to 59), wait for
confirmation tone.
Setting a daily reminder at the same time
Lift your extension handset, press + HOUR (00 to 23) + MINUTE (00 to 59), wait for
confirmation tone.
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Setting the reminder periodically
The period starts when the programming is done.
Lift your extension handset, press + PERIOD, wait for confirmation
tone.
Example: You want to be reminded every 6 hours. You program the reminder at
08:00, press 1349 + 0600 - The reminder will be activated at 14:00, 20:00, 02:00,
08:00 and so on.
Setting the reminder for week days
Lift your extension handset, press + HOUR (00 to 23) + MINUTE (00
to 59), wait for confirmation tone.
Desactivating the reminder
Lift your extension handset, press , wait for confirmation tone.
30.2.2 Setting the reminder from the main extension
Reminder for the next time
Lift the main extension handset, press + HOUR (00 to 23) + MINUTE
(00 to 59) + EXTENSION NO, wait for confirmation tone.
Reminder daily at the same time
Lift the main extension handset, press + HOUR (00 to 23) + MINUTE
(00 to 59) + EXTENSION NO, wait for confirmation tone.
Periodically
The period starts when the programming is done.
Lift the main extension handset, press + PERIOD +
EXTENSION NO, wait for confirmation tone.
Week Days
Lift the main extension handset, press + HOUR (00 to 23)+ MINUTE
(00 to 59) + EXTENSION NO, wait for confirmation tone.
Desactivating the reminder
Lift the main extension handset, press + EXTENSION Nº, wait for
confirmation tone.
You can enter:
0200 for periods of
2 hours;
1700 for 5 PM;
2220 for 22:20 PM.
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30.2.3 Reminder number of rings
Default factory setting : 5.
Lift the main extension handset, press + MAIN PASSWORD + +
RING NO (3 to 7), wait for confirmation tone.
30.3 Setting holidays
Default factory setting: No holiday set.
Setting holiday for the PABX
Lift the main extension handset, press + MAIN PASSWORD + +
DAY (01 to 31) + MONTH (01 to 12), wait for confirmation tone.
Desactivating all holidays
Lift the main extension handset, press + MAIN PASSWORD + +
MAIN PASSWORD + , wait for confirmation tone.
30.4 Setting the working hours for Saturday
Default factory setting: All saturdays are set as holiday.
Setting the interval of the day as working hours
Lift the main extension handset, press + MAIN PASSWORD + +
HOUR(00 to 23)+ MINUTE (00 to 59), wait for confirmation tone.
Example: You want saturday to have working hours until 12:00, pres 17 + 1200.
30.5 Call me
If you make an intercom and the destination extension is busy, you can leave your
number displayed on the Ti informing the other part of your call.
Press to display : “Call urgently extension _ _ _”.
30.6 Cancelling a TI
Lift the main extension handset, press + MIAN PASSWORD + +
EXTENSION NO, wait for confirmation tone.
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30.7 Automatic night mode service
Default factory setting: Automatic night mode desactivated.
The are various situations where the PABX needs to be programmed for night mode
service. If these situations are regular, you can use the automatic mode. The PABX will
then enter and exit night mode automatically at the pre-programmed time.
To activate automatic night mode, you need to set the time and choose to either
access the service everyday or week days. If you program the service for week
days, you also need to program the holidays.
Automatic night mode service exit
Lift the main extension handset, press + MIAN PASSWORD + +
HOUR (00 to 23)+ MINUTE (00 to 59), wait for confirmation tone.
Automatic night mode service access
Lift the main extension handset, press + MIAN PASSWORD + +
HOUR (00 to 23)+ MINUTE (00 to 59), wait for confirmation tone.
Setting Automatic night mode service for everyday
Lift the main extension handset, press + MIAN PASSWORD + ,
wait for confirmation tone.
Setting Automatic night mode service for week days
Lift the main extension handset, press + MIAN PASSWORD + ,
wait for confirmation tone.
Desactivating night mode service
Lift the main extension handset, press + MIAN PASSWORD + ,
wait for confirmation tone.
Desactivating automatic night mode and time
Lift the main extension handset, press + MIAN PASSWORD + , wait
for confirmation tone.
Example: You want to program your PABX to operate in night mode service every day
starting from 19:00 and return to normal mode at 08:00. Press 12 + Main password
+ 86 + 0800, wait for programming tone and then press 86 + 1900 indicating the time
at which the PABX enter and exit the night mode service. Press 832 to activate the
automatic night mode for week days. Once done, the PABX will enter and exit the
night mode service automatically.
Programming
holidays is
necessary for night
mode service,
automatic activation
and reminder. Up
to 16 holidays can
be programmed.
Saturday and
Sunday should be
excluded, except
when they fall on
holidays.
This feature allows
to determine the
working hours of
the day.
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30.8 Message signal for unanswered calls
Factory setting : The leds of all key telephone systems are not programmed to flash when
there are unanswered calls.
Setting the LEDs not to signal
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Setting the LEDs to signal
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
30.9 Extension call timer
Factory setting: No extension programmed.
When setting the maximum time allowed for an incoming or outgoing call, the PABX
starts counting the minutes ingoring the seconds. If the maximum time programmed
for an incoming or outgoing call is 5 minutes and you established or received the call
at 17:40:30, the call will be disconnected at 17:45:00.
Seting the maximum time for outgoing calls
Lift the main extension handset, press + MAIN PASSWORD + +
MINUTES (01 to 59) + EXTENSION No, wait for confirmation tone.
To reset
Lift the main extension handset, press + MAIN PASSWORD + +
+ EXTENSION No, wait for confirmation tone.
Seting the maximum time for incoming calls
Lift the main extension handset, press + MAIN PASSWORD + +
MINUTES (01 to 59) + EXTENSION No, wait for confirmation tone.
To reset
Lift the main extension handset, press + MAIN PASSWORD + +
+ EXTENSION No, wait for confirmation tone.
30.10 DISA - Auto-Answer
Default factory setting: No auto-answer programmed.
This feature allows you to direct incoming calls directly to the specified extension
without going through the operator, and just by dialing the extension number.
When day mode
starts the PABX
exits automatically
the night mode
service. You can
program up to 12
periods as per the
activation order.
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30.10.1 Programming auto-answer
The PABX releases auto-answer and maintains the call
Lift the main extension handset, pess + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
If the caller enter the wrong number or simly does not enter any number after the autoanswer, the PABX will not disconnect the call but rather transfer it to the Line Attendant.
The PABX releases auto-answer and disconnects the call
Lift the main extension handset, pess + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
If the caller enter the wrong number or simly does not enter any number after the autoanswer, the PABX will disconnect the call.
Desactivating auto-answer
Lift the main extension handset, pess + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
30.10.2 Calling a PABX with auto-answer
Using a decadic phone
wait for your call to be answer by the extension programmed as attendant, the
decadic mode does not allow for direct access to extension.
Using a multifrequencial phone
Choose one of the below options or just wait for your call to be answered by the
extension set as attendant:
Enter EXTENSION Nº;
Press + GROUP (1 to 4) for group of extensions;
Press to activate an external operation;
Press + MAIN PASSWORD + DESIRED PROGRAMMING CODE - for remote
programming.
Remote programming can only be carried out after altering the main PABX password.
NOTE
- The PABX detects the incoming call, sends three (3) beeps and wait for the caller to
dial the extension number.
Once programmed,
when a call
exceeds the
allowed time, the
PABX disconnects
the call.
If the programmed
duration of your
call is achieved,
you receive 7
beeps 15 seconds
before the call is
disconnected.
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The call will be answered by the destination extension as follows:
− Using a multifrequencial phone and entering the extension number, the call will be
forwarded directly to the extension. The destination extension will generate a
differenciated ring (a long ring).
− If the call is not answered, it will be directed to the operator after 30 seconds.
The call will be forwarded to the call attendant in the following situations:
− If the telephone is not multifrequencial;
− If the caller does not follow up after his call;
− If the extension was blocked to receive direct calls;
− If the extension was set not to receive external calls;
− If you enter an unavailable extension number;
− If you enter an incorrect or incomplete extension number;
30.10.3 Receiving direct external calls
Default factory setting: All extensions are ready to receive direct calls.
Blocking direct incoming calls
Lift your extension handset, press , wait for confirmation tone.
Releasing direct incoming calls
Lift your extension handset, press , wait for confirmation tone.
30.11 Remote programming using a MF phone
Default factory setting: Remote prgramming not available.
You can use an external phone to remotely program some of the PABX features:
• Calendar; • Conferencing;
• Extensions category; • Call back ;
• Lines configuration; • Incoming call report;
• Desactivation; • Outgoing call report.
30.11.1 PABX with auto-answer
After the call is auto-answered and receives beeps or a message
Press + MAIN PASSWORD + DESIRED PROGRAMMING CODE .
If the programming is correct, you receive a continuous MF tone;
If the programming is correct, you receive a MF tone with pause.
If you want to remotely release call report and conferencing.
- Call your PABX, wait for the beeps or message (DISA);
- Press # + MAIN PASSWORD + 211 + #; (to release call report ); wait for confirmation
tone and then, press 261 + #; (to enable conferencing), wait for confirmation tone.
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30.11.2 PABX without auto-answer
Only extension set as operator can transfer calls for remote programming.
Transferring a call for remote programming
Press FLASH + , wait for ring tone and then disconnect; once
disconnected, the caller stops hearing the on hold music, and the PABX is now
ready to receive commands for remote programming.
Programming remotely
Once the call is transferred by the operator, enter the DESIRED PROGRAMMING
CODES + .
If the operation is correct, you receive a continuous MF tone;
If the operation is not correct, you receive a MF tone with a pause.
The access category of extension 25 is 3 (intercom, local and regional external calls,
while receiving external calls). To remotely alter this category for 5 (intercom, while
receiving external calls), do the following:
- Call your PABX operator, ask to be transferred to the programming extension;
- Press 371 + 5 + 22 + #, wait for programming tone and then disconnect.
30.12 Emergency call to an external number
Default factory setting: No emergency call programmed.
This feature allows you to program an extension to automatically establish emergency
calls. When the programmed extension handset is lifted, the PABX, automatically
dials the external number.
30.12.1 Programming the extension
Lift the main extension handset, press + MAIN PASSWORD +
+ EXTENSION No, wait for confirmation tone.
30.12.2 Programming the external number to receive the call
Lift the main extension handset, press + MAIN PASSWORD +
+ EXTERNAL No, wait for confirmation tone.
Once programmed, just lift the handset to activate the emergency
call, wait 7 seconds, and the PABX automatically establish the call.
In both situations,
after the call is
being answered,
you receive 3
beeps.
A call can be
transfered to an
extension without
having the caller to
enter any digit. This
can happen if the
telephone
company sends
signals to the PABX
which then dials
the extension
number.
Example: the
music to identify
collect call can be
identified by the
PABX as an
instruction to dial a
specific number. In
this case, the PABX
can forward the
call to an
extension.
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30.12.3 Desactivating emergency call feature
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
30.13 External number call back
This feature is available in two situations:
❖ When you receive a busy tone while accessing the external line;
❖ After dialing the external number and receive a busy tone.
PABX line is busy
Enter the EXTERNAL LINE ACCESS CODE, if you receive a busy tone, press
or , followed by the EXTERNAL NUMBER.
External number is busy or not answering (only for MF phones)
After dialing the external number, press FLASH . when the programmed number
is called, the PABX will automatically call your extension.
Cancelling call back (only for MF phones)
Lift handset, press and wait for confirmation tone.
Important
- You can program the time and the number of times to redial the external number,
The following shows how o program this feature.
30.13.1 Time interval between each redial
Default factory setting: 1 minute.
Lift the main extension handset, press + MAIN PASSWORD + +
TIME (1 to 9 minutes), wait for confirmation tone.
30.13.2 Number of times to redial an external number
Default factory setting: 9 times.
Lift the main extension handset, press + MAIN PASSWORD + +
No of redials (1 to 9), wait for confirmation tone.
Remote
programming can
only be done once
the PABX password
has been changed.
The PABX permits
the reception of
incoming calls
directly to the
extension. You can
then block or
release your
extension deciding
whether the calls
go through the
operator or not.
When you carry out
2 or more
programming
operations in
sequence, the
commande to enter
in PABX program
mode should only
be entered once
(# + password - 3
digits).
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30.14 Station Call report
The PABX can store up to 600 reports as follows;
Line Extn. Dialed Nº Start Duration Date
E 02 28 13:15:05 00:12:30 19/01/98
E 01 NA 14:20:02 00:01:00 19/01/98
E 01 ID 2819500 14:00:00 00:00:00 19/01/98
E 01 25 2819500 14:00:00 00:02:00 19/01/98
E 01 25 2819500 1 14:00:00 00:02:00 19/01/98
04 28 0115491234 13:15:10 00:12:30 18/01/97
01 22 2819500 13:19:30 00:01:20 18/01/97
01 PT1 2345678 16:30:05 00:30:00 19/01/98
01 AE1 2819500 09:45:20 00:01:08 20/01/98
02 22 2819660 03 11:30:45 00:03:15 20/01/98
01 20 ??? 14:22:00 00:03:00 19/01/98
For incoming calls
- For answered calls the Line column is preceded by the letter E (Incoming call);
- For unanswered calls, the Line column is preceded by NA (not answered);
- With the caller ID board, the incoming call number is shown:
- The designation ID is shown in the extension column, in case the call report feature
is activated before the call is transferred. (see 30.13.2);
- There is also an indication between the dialed number and start time columns, in
case the incoming call classification option is enabled (see 32.3 neste manual).
For outgoing calls
- All dialed numbers are registered;
- Outgoing calls established through the doorphone. The extension column will show
the designation PT1 (Doorphone 1);
- For emergency outgoing calls, the extension colums indicates AE1 (activation for
emergency 1);
- for outgoing calls using private code, it will be registered between the phone number
and the time.
- For outgoing calls using fast internet access, it will be registered as ???.
When the call is
transfered to the
remote
programmer, it
won´t be
necessary to enter
# and the
password of the
PABX to start
programming.
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30.14.1 Station Incoming call report
Default factory setting: No call report activate.
30.14.1.1 Incoming calls answered
Activating the storage of answered calls
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Desactivating the storage of answered calls
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
30.14.1.2 Incoming calls unanswered
Activating the storage of unanswered calls
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Desactivating the storage of unanswered calls
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone
30.14.1.3 PABX incoming calls before transfer
Activating the storage of unanswered calls
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Desactivating the storage of unanswered calls
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
30.14.2 Station Outgoing call report
Default factory setting: No call report activated.
Activating outgoing call storage
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
You can program
the PABX to
automatically dial
the desired number.
The ring tone will
be different (a long
one followed by a
short one) to
identify the recall.
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Desactivating outgoing call storage
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
30.14.3 TOLL FREE restriction (Buffer memory full)
Default factiry setting: Feature desactivated.
This feature blocks outgoing calls when the call report buffer memory is full. In this
case only the operator can establish outgoing calls.
Activating the buffer restriction
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Desactivating the buffer restriction
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
30.14.4 Initialization time for station call report
Default factory setting: 7 seconds.
Setting the PABX waiting time to initiate the call report
Lift the main extension handset, press + MAIN PASSWORD + + LINE +
+ INITIALISATION TIME (05 to 45 seconds), wait for confirmation tone.
30.14.5 Call attending with polarity inversion
Default factory setting: Without polarity inversion.
Polarity inversion allows for call billing once the call connection has been established.
The PABX identifies when an outgoing call connection is established through the
polarity inversion of the line.
Activating polarity inversion
Lift the main extension handset, press + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
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31. DISA BOARD - AUTO ANSWER
31.1 Description
Default factory setting: No activated
This feature offers the possibility to directly access an extension whitout going through
the operator or the extension programmed as attendant.
31.1.1 Programming the feature
The PABX releases auto-answer and maintains the call
Lift the main extension handset, press + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
If the caller enter the wrong number or simply does not enter any number after the autoanswer, the PABX will not disconnect the call but rather transfer it to the Line attendant.
The PABX releases auto-answer and disconnects the call
Lift the main extension handset, press + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
If the caller enter the wrong number or simly does not enter any number after the autoanswer, the PABX will disconnect the call.
Desactivating auto-answer
Lift the main extension handset, press + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
31.1.2 Incoming Calls answered by DISA
Default factory setting: Desactivated
− The PABX detects the call and emits three (3) beeps;
− Wait for the caller to dial for direct extension access.
Situations where the call is answered by the required extension
− Calling from a MF phone and entering the extension number. The extension ring
sound will be long.
− Destination extension is not answering or unavailable, the call will be diverted to the
operator after 30 seconds.
You can program
any type of call
log report, such
as missed calls
without the need
to program the
log for outgoing
calls.
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Situations where the call is forwarded to the extension set as attendand
− Decadic phone;
− The caller does not enter any digit;
− If direct incoming call reception is blocked;
− If incoming call reception is blocked;
− If you enter an extension number that does not exist;
− If you enter an incorrect or incomplete extension number;
31.1.2.1 Calling a PABX with DISA
Using a decadic phone
Wait for your call to be answered by the attendant, this type of signaling does not
allow for direct access to extension.
Using a MF phone
Choose one of the below options or wait for operator:
Enter EXTENSION Nº;
Press + GROUP (1 to 4) for extensions group;
Press to enable external activation;
Press + MAIN PASSWORD + DESIRED PROGRAMMING CODE - for remote
programming. Remote programming can only be done after changing the PABX main
password.
31.1.3 Receiving a direct incoming call
Factory setting: All extensions are activated.
Blocking direct incoming call
Lift your extension handset, press , wait for confirmtion tone.
Enabling direct incoming call reception
Lift your extension handset, press , wait for confirmtion tone.
31.2 DISA Configuration
Factory setting: Messages and menu desactivated and DISA time in day and night mode
is active.
31.2.1 Programming time
After the message, the PABX waits for a moment to receive the extension number
allowing for direct access.
Caller ID board is
required for proper
working of this
feature.
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Message time in DAY MODE
Activating
Lift the main extension handset, press , wait for confirmation
tone.
Desactivating
Lift the main extension handset, press , wait for confirmation
tone.
Message time in NIGHT MODE
Activating
Lift the main extension handset, press , wait for confirmation tone.
Desactivating
Lift the main extension handset, press , wait for confirmation tone.
31.2.2 Setting factory messages
There are two messages (independent) from the factory: one message for day
mode and the second for night mode.
Activating DAY MODE factory message
Lift the main extension handset, press , wait for confirmation tone.
Desactivating
Lift the main extension handset, press , wait for confirmation tone.
Activating NIGHT MODE factory message
Lift the main extension handset, press , wait for confirmation tone.
Desativando
Lift the main extension handset, press , wait for confirmation tone.
Activating DAY MODE factory message for both modes.
Lift the main extension handset, press , wait for confirmation tone.
31.2.3 Setting internal messages
Recording an internal message
Lift the main extension handset, press , wait for confirmation tone.
Polarity inversion
should be
requested from your
telecom service
provider.
LINE: 1, 2, 3 or 4,
as per the line to
be programmed, or
9 to program all the
lines at once.
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Activating DAY MODE internal message
Lift the main extension handset, press , wait for confirmation tone.
Desactivating
Lift the main extension handset, press , wait for confirmation tone.
Activating NIGHT MODE internal message
Lift the main extension handset, press , wait for confirmation tone.
Desactivating
Lift the main extension handset, press , wait for confirmation tone.
Activating iternal message for both modes simultaneously
Lift the main extension handset, press , wait for confirmation tone.
31.2.3 Setting the menu
This feature allows the PABX to understand the codes for direct access to groups.
Activating the menu
Lift the main extension handset, press , wait for confirmation tone.
Desactivating the menu
Lift the main extension handset, press , wait for confirmation tone.
Once activated, the access is done as follows:
for group 1;
for group 2;
for group 3;
for group 4.
32. CALLER ID BOARD
32.1 PABX caller ID
Factory setting: Feature desactivated.
This allows the PABX to identify incoming call numbers. You can program some or all
the external lines to use this feature (see 29.3).
LINE: 1, 2, 3 or
4, as per the line
to be
programmed, or 9
to program all the
lines at once.
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Activating Caller ID in DTMF and MFP
Lift the main extension handset, press + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
Activating Caller ID in FSK
Lift the main extension handset, press + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
To activate caller ID in DTMF mode (without category)
From main extension, lift handset off hook, press 12 + MAIN PASSWORD (3 digits) +
4 + LINE + 863, wait for programming prompt.
Note: This feature makes the PABX insert the subscriber´s category in case the local PSTN
switch does not send it.
Desactivating Caller ID
Lift the main extension handset, press + MAIN PASSWORD + + LINE +
, wait for confirmation tone.
32.2 Extension caller ID
An extension will only receive the caller ID when the call rings, the extension might
belong to a group: forwarder, hierarchic, multiple and sequencial ring. In the multiple
ring group, only the first two available extensions receives the incoming call classification.
DAY MODE
Lift the main extension handset, press + MAIN PASSWORD + +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
NIGHT MODE
Lift the main extension handset, press + MAIN PASSWORD + +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
DAY MODE & NIGHT MODE
Lift the main extension handset, press + MAIN PASSWORD + +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
CATEGORY
6 disable caller ID reception - 7 enable caller ID reception.
When calling the
PABX, in both
situations, you will
receive 3 beeps.
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32.3 Remove caller ID category
This will allow you to remove the subscriber´s category in case your equipment cannot
distinguish between the category and number and therefore is not able to redial the
phone number.
An extension with caller ID enbaled can display external or internal incoming call
numbers.
Example: Extension 20, with caller ID enabled, receives a call from extension 22. The
telephone displays will show the extension number preceeded by the category (9 by
default): 9 22
Please follow the below steps to program the feature:
To activate call classification (Caller ID category)
From main extension, lift handset (off-hook), press 12 + MAIN PASSWORD (3 digits) +
3021, wait for programming prompt.
To cancel
From main extension, lift handset (off-hook), press 12 + MAIN PASSWORD (3 digits) +
3020, wait for programming prompt.
Note: The above applies to all extensions.
32.4 Received call classification for the Ti (KTS)
Factory setting: No registration for received call classification.
This allows the PABX to identify the classification of the type of call received along with
the phone number.
Call type registration will be done as follows:
Categ. 0 (Ignored source - error);
1 - Reg. Subs (regular subscriber);
2 - Spec. Rate (subscriber with special rates);
3 - Maint. (equipment maintenance);
4 - Local PT (local public telephone);
5 - Operator (operator);
6 - Fax/Modem (data equipment);
7 - PT DDD (Public telephone domestic);
8 - Coll. call (collect call).
Activating the reception of call classification
Lift the main extension handset, press + MAIN PASSWORD + ,
This classification is
displayed in the
TI630i or in the
ecall report.
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wait for confirmation tone.
Desactivating
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
32.5 Prefix DDD/Area code for Ti
Factory setting: No prefix programmed.
This is necessary for the use of caller ID in the TI 630i. When programming, the zero
(0) should not be entered, as example, of the area code is 048, just enter 73 + 48.
Programming the prefix DDD/Area code
Lift the main extension handset, press + MAIN PASSWORD + +
AREA CODE (PABX location), wait for confirmation tone.
Desactivating the prefix DDD
Lift the main extension handset, press + MAIN PASSWORD + , wait
for confirmation tone.
Desactivation the access to answering machine
Lift the main extension handset, press + MAIN PASSWORD +
+ + EXTENSION Nº, wait for confirmation tone.
33. ELECTRONIC DOORPHONE
Note
- If you install a PI 100 and replace it by another doorphone that requires an interface
(IP 700), you should desactivate the installation, and then follow the steps in 34.3.
Once the new doorphone is installed, program its physical position as in 34.2;
- If the above is reversed (replace a third part doorphone with a PI 100), you should
follow the steps in 34.1;
- No programming is required if you want to replace a third part doorphone by another
third part doorphone.
For a proper operation of the dorphone:
- Program the physical position of the doorphone. See 34.1 or 34.2;
- Program the extension accessing the doorphone. See 34.4;
- Program an extension and/or external number as doorphone attendant. See 34.5
and 34.6;
For this feature
function properly,
you should request
your carrier to
provide you with
the subscriber´s
category to be
registered by the
PABX.
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- Activate the doorphone attendant you programmed (extension or external number).
See 34.7.
33.1 Physical position for PI 100
Lift the main extension handset, press + MAIN PASSWORD + +
PHYSICAL POSITION (01 to 11) + , wait for confirmation tone.
33.2 Physical postion for third party doorphones
The PABX can also be connected to other third part doorphones using the Interface
IP 700. See the product manual for the list of brands compatible with our interface IP
700.
After installing the doorphone, the following instructions should be followed:
Programming the physical position
Lift the main extension handset, press + MAIN PASSWORD + +
PHYSICAL POSITION (11) + , wait for confirmation tone.
33.3 Desactivating an installed doorphone
Lift the main extension handset, press + MAIN PASSWORD + +
PHYSICAL POSITION (connection point) + EXTENSION NO, wait for confirmation
tone.
33.4 Access category to the doorphone
Factory setting: Extensions access to doorphone disactivated.
In day mode
Lift the main extension handset, press + MAIN PASSWORD + +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
In night mode
Lift the main extension handset, press + MAIN PASSWORD + +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
In both modes
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Lift the main extension handset, press + MAIN PASSWORD + +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
CATEGORY: 0 extension without access to doorphone;
1 extension with access to doorphone.
33.5 Doorphone attendant
Factory setting: Extension 20.
Programming an extension as attendant
Lift the main extension handset, press + MAIN PASSWORD + +
TIME TO ACTIVATE THE ATTENDANT (15 to 90 sec) + EXTENSION Nº, wait for
confirmation tone.
Programming a group as attendant
Lift the main extension handset, press + MAIN PASSWORD + +
TIME TO ACTIVATE THE ATTENDANt (15 to 90 sec + + GROUP Nº, wait for
confirmation tone.
Programming sequencial ring as attendant
This enables more than one extension to receive the same call from the doorphone.
Lift the main extension handset, press + MAIN PASSWORD + +
TIME TO ACTIVATE THE ATTENDAND (15 to 90 sec) + , wait for
confirmation tone. Once done, you need to program the extensions to ring
sequentially (extension 20, 21, 22, 23 and 24 are already enabled to receive
sequencial calls).
Activating an extension for sequencial ring:
Lift the handset, press , on the extension to ring, wait for confirmation tone.
Desactivating the reception of sequencial ring:
Lift the handset, press , on the extension to ring, wait for confirmation tone.
Desactivating an extension , group or sequencial ring as doorphone attendant
Lift the main extension handset, press + MAIN PASSWORD + , wait
for confirmation tone.
Example: You want to program group 1 to have its extensions ring for 60 sec when the
doorphone is activated. Press 12 + MAIN PASSWORD + 53 + 60 + 61. Any
extension from the group might answer the call.
33.6 External number as doorphone attendant
Factory setting: Feature desactivated.
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This will allow the PABX to dia an external number whenthe doorphone is activated.
Lift the main extension handset, press
+ MAIN PASSWORD +
+ EXTERNAL Nº, wait for confirmation tone.
Desactivating the external attendant
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Important
- Maximum conversation time is 90 seconds;
- For proper operation, we recomend using the interface IP 700;
- Activating an external number as attendant will occupy the external activation
command;
- You can´t open the door when the the connection between the doorphone and
the external number is established.
33.7 Activating the doorphone attendant
Default factory setting: extension 20.
After programming the attendant, you will use this feature to enable an extension,
group or external number as doorphone attendant.
Activating an extension or group
Lift the main extension handset, press , wait for confirmation tone.
Activating an external number
Lift the main extension handset, press , wait for confirmation tone.
You have programmed an extension and an external number as doorphone
attendants. Press 1172 to activate the external number and 1171 for the extension.
33.8 Calling the doorphone
Press .
33.8.1 Opening the door during a call
Press FLASH .
Important
The extension can control the door access as follows:
- There is an access category;
− The extension is the attendant;
− If answering the doorphone in broker call mode;
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− If capturing a doorphone call;
− If receiving a doorphone call transfer.
33.8.2 Answering a doorphone call while on another call
You can answer a doorphone call while on another external call. The external call will
be put on hold.
The extension is a doorphone attendant.
A call from the doorphone will be signaled by 4 beeps at every 10 Seconds.
Press FLASH to answer the call and use broker call to keep the external call.
The extension has access category but is not an attendant
Press FLASH , to answer the call and use broker call to keep the external call.
33.8.3 Programming the time to activate the door.
Factory setting: 1 second.
Lift the main extension handset, press + MAIN PASSWORD + +
TIME (1 to 5 sec), wait for programming tone.
34. INTERFACE FOR EXTERNAL ACTIVATION ITA 700
34.1 Access category to external activation
programming in day mode
Lift the main extension handset, press + MAIN PASSWORD+ +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
NIGHT MODE
Lift the main extension handset, press + MAIN PASSWORD + +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
IN BOTH MODES
Lift the main extension handset, press + MAIN PASSWORD + + +
CATEGORY + EXTENSION Nº, wait for confirmation tone.
CATEGORY: 0 Extension without access; 1 Extension with access.
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You want to program extension 23 for access to external activation 1 during the entire
day (24 hours), press 12 + MAIN PASSWORD + 377 + 1 + 23.
34.2 Enabling external activation
This feature allows you to control from an extension other types of equipment such as;
bell, alarm, and others.
Press , after the operation an IDT (incorrect dial tone) making the extension
invalid until the phone is placed on the hook again. (The command time is programmable.
(See 35.4)
34.3 Enabling external activation during a call
Tecle FLASH .
34.4 Programming the command time
Factory setting: 4 seconds.
Lift the main extension handset, press + MAIN PASSWORD + + TIME
(00 to 20 seconds), wait for confirmation tone.
34.5 Automatic external activation
This feature allows to automatically command an external activation such as alarms
during predetermined hours. If you program the week days, you should also program
the holidays. See 30.3.
Programming the time
Lift the main extension handset, press + MAIN PASSWORD + +
HOUR (00 to 23) + MINUTE (00 to 59), wait for confirmation tone.
Desactivating
Lift the main extension handset, press + MAIN PASSWORD + , wait for
confirmation tone.
34.5.1 Programming the types of external activation
Every day
Lift the main extension handset, press + MAIN PASSWORD + , wait
for confirmation tone.
You can only install
one type of
electronic
doorphone (PI 100
or others brands
compatible with the
IP 700).
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Week days
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
Desactivating automatic external activation
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
You want to activate an external alarm during wek days, press 12 + MAIN PASSWORD
+ 84 + 1200 indicating the activation and press 812 to activate the service.
34.6 Emergency call through an external device
It is possible to program an extension or a telephone number to receive emergency
calls from the activation of an external device. The communication board must be
installed to enable this feature.
Programming an external number
Lift the main extension handset, press + MAIN PASSWORD +
+ EXTERNAL NO, wait for confirmation tone.
NOTE
- When the call is answered, beeps will be emitted during 60 seconds defining the
time limit for this type of calls.
- If the DISA board is installed, you receive a message: emergency call;
- If the call is not answered, the PABX keeps trying for 30 times.
You have a switch that activates the alarm and wants the PABX to establish an
external call to 345 6789 whenever the switch is activated. Press 12 + MAIN
PASSWORD + 5212 + 3456789.
Programming an extension
Lift the main extension handset, press + MAIN PASSWORD +
+ EXTENSION NO, wait for confirmation tone.
NOTE
- When the call is answered, beeps of incorrect programming tone will be emitted.
Desactivating emergency call from an external device
Lift the main extension handset, press + MAIN PASSWORD + ,
wait for confirmation tone.
After installing the
IP 700, you should
configure the
jumper J12 (PABX
board) for the
position doorphone.
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Making an emergency call from an external device
The moment the device is activated, the PABX will automatically establish a call to the
programmed extension or number.
34.7 Cancelling the emergency call
This feature allows to interrupt an emergency call.
Lift the main extension handset, press + MAIN PASSWORD, wait for
confirmation tone.
This will only cancel the call but the feature´s set up will remain unchanged.
35 TONE DETECTION BOARD (LEAST COST ROUTING)
This feature is only available for the Modulare i. Two time tables can be
programmed during the 24 hours (00 to 23), specifying the carrier you want to use in
each hour, allowing therefore a better use of the carrier or carrier´s discounts or special
rates depending on the time of the day.
35.1 Programming the time table for one carrier
Lift the main extension handset + MAIN PASSWORD + + TIME
TABLE 1 or 2 + CARRIER CODE, wait for confirmation tone.
To desactivate the
physical position of
a doorphone, you
should program an
extension in the
physical position of
the doorphone.
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35.2 Programming the time table for various carriers
Programming one carrier for each hour
Lift the main extension handset +
MAIN PASSWORD + + TIME
TABLE 1 or 2 + CARRIER CODE + HOUR (00 to 23), wait for confirmation tone.
Programming one carrier for a determined period of time
Lift the main extension handset +
MAIN PASSWORD + + TIME
TABLE 1 or 2 + CARRIER CODE + HOUR (00 to 23) from the starting time of the
command + HOUR (00 to 23) from the final time of the command, wait for confirmation
tone.
NOTE
- When you set the final time, you should consider a full hour. if you enter 14 as HOUR,
the selected carrier will be available until 14:59´:59”.
35.3 Desactivating the time tables 1 and 2
Table 1: Lift the main extension handset, press +
MAIN PASSWORD +
+ + , wait for confirmation tone.
Table 2: Lift the main extension handset, press +
MAIN PASSWORD +
+ + , wait for confirmation tone.
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DISA BOARD PRIVATE MESSAGES
Electronic call answer through DISA is available with all INTELBRAS line of PABX. The format of the
recorded messages has to follow a specific pattern to allow for better use of your DISA features and
services.
MESSAGE STRUCTURE
We suggest using the following sequence:
COMPANY IDENTFICATION, GREETING, MENU OR EXT. N°.
ExampleExample
ExampleExample
Example: Thank you for calling INTELBRAS. For technical assistance press 4; sales, 5; purchasing,
6; to send a fax, 7; or hold the line.
MESSAGE DURATION
For day time mode:
20 seconds20 seconds
20 seconds20 seconds
20 seconds;
For night time mode:
15 segundos15 segundos
15 segundos15 segundos
15 segundos.
AVOID MESSAGES WITH REPETITIONS
ExampleExample
ExampleExample
Example: Intelbras, Thanks for calling.
PressPress
PressPress
Press 4 for commercial
departmentdepartment
departmentdepartment
department,
PressPress
PressPress
Press 5 for Finance
departmentdepartment
departmentdepartment
department, etc.
MENU NUMBERS THAT CAN BE USED
44
44
4 access to group
1;1;
1;1;
1;
5 5
5 5
5 access to group
2;2;
2;2;
2;
6 6
6 6
6 access to group
3;3;
3;3;
3;
7 7
7 7
7 access to group
4;4;
4;4;
4;
For other departments not within, you can use the desired extension number (factory default
setting: Extension 20 to 31. If you have changed the number setting, you should use the new
setting).
FACTORY DEFAULT MESSAGES
You have the option of recording and using your own messages with your PABX. It is necessary to
have the messages recorded and burnt on a CD in a Wave format, mono, 16 bits and not exceeding
the time limit of the file.
The files can be sent to us to have them stored in the PABX memory during production time.
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