Intel I-45CV, I-45C, I-45C, I-45CV User Manual

1.13 Mb

I-45C I-45CV


Intel Socket 775

Installation Guide

Copyright and Warranty Notice

The information in this document is subject to change without notice and does not represent a commitment on part of the vendor, who assumes no liability or responsibility for any errors that may appear in this manual.

No warranty or representation, either expressed or implied, is made with respect to the quality, accuracy or fitness for any particular part of this document. In no event shall the manufacturer be liable for direct, indirect, special, incidental or consequential damages arising from any defect or error in this manual or product.

Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners.

This document contains materials protected under International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed without the expressed written permission of the manufacturer and authors of this manual.

If you do not properly set the motherboard settings, causing the motherboard to malfunction or fail, we cannot guarantee any responsibility.

For EU-member States:

Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE): The use of the symbol indicates that this product may not be treated as household waste. By Ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be cause by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Best Management Practices for Perchlorate Materials:

“Perchlorate Material – special handling may apply. See”



< >< >(SJ/T11364-2006) < >

含有的有毒有害物质不致发生外 泄或突变、不致对环境造成严重污


The Mark and Information are applicable for People's Republic of China only.




























































































































This information is applicable for People's Republic of China only.




1. Hardware Setup ................................................



Specifications .............................................................



Choosing a Computer Chassis......................................



Installing Motherboard................................................



Checking Jumper Settings ...........................................



1.4.1 CMOS Memory Clearing Header and Backup



Battery ......................................................................



Connecting Chassis Components .................................



1.5.1 ATX Power Connectors .......................................



1.5.2 Front Panel Switches and Indicators Headers.......



1.5.3 FAN Power Connectors .......................................



Installing Hardware ....................................................



1.6.1 CPU Socket 775 .................................................



1.6.2 DDR2 Memory Slots ...........................................



Connecting Peripheral Devices.....................................



1.7.1 Floppy and IDE Disk Drive Connectors.................



1.7.2 Serial ATA Connectors ........................................



1.7.3 Additional USB 2.0 Port Headers .......................



1.7.4 Internal Audio Connectors ................................



1.7.5 Front Panel Audio Connection Header ...............



PCI and PCI Express X16, X1 Slots.............................



Connecting Rear Panel I/O Devices............................


2. BIOS Setup ......................................................



Driver & Utility ................................................



Appendix .........................................................












Troubleshooting (How to Get Technical Support?) ......




4.3.1 Q & A..............................................................




4.3.2 Technical Support Form....................................




Contact Information..................................................




1. Hardware Setup

1.1 Specifications


LGA775 socket for Intel Core 2 Duo / Pentium Dual-Core / Pentium D / Pentium 4 / Celeron D Processor with 1333*1/ 1066 / 800 / 533MHz FSB.

*1 The FSB1333 CPU will operate in over-clocking mode. Under this situation, the PCIE frequency will also be over-clocked to 115MHz.

Supports Intel Hyper-Threading Technology


• Intel 945GC / ICH7


2x 240-pin DIMM slots support up to 4GB*2 capacity

Supports Dual Channel DDR2 667/533*3/400 Un-buffered Non-ECC memory

*2 Due to the chipset limitation, the actual memory size may be less than 4GB for the reservation of system usage under Windows XP and Windows Vista.

*3 Due to the chipset limitation, the DDR2 533 memory module runs at 500MHz with FSB1333 CPU.


• Integrated Intel Graphics Media Accelerator 950 (GMA950)


I-45C: Onboard GbE LAN

I-45CV: Onboard 10/100 LAN


Serial ATA

• 4x SATA 3.0Gb/s

Expansion Slots

1x PCI-E X16 slot

1x PCI-E X1 slot

2x PCI slots

Internal I/O Connectors

1x Floppy port

1x Ultra ATA 100 IDE connector

4x SATA 3.0Gb/s connectors

2x USB 2.0 headers

1x FP-Audio header

1x CD-In connector

Rear Panel I/O

1x PS/2 Keyboard connector

1x PS/2 Mouse connector

1x COM port

1x LPT port

1x VGA connector

4x USB 2.0 connectors

1x RJ-45 LAN connector

1x 5.1-Channel Audio Connector


• 100% Lead-free process and RoHS compliant


• Micro ATX form factor (244mm x 220mm)

• Onboard HD 5.1 Channel Audio CODEC

Specifications and information contained herein are subject to


change without notice.





1.2 Choosing a Computer Chassis

Choose a chassis big enough to install this motherboard.

As some features for this motherboard are implemented by cabling connectors on the motherboard to indicators and switches or buttons on the chassis, make sure your chassis supports all the features required.

If there is a possibility of adopting some more hard drives, make sure your chassis has sufficient power and space for them.

Most chassis have alternatives for I/O shield located at the rear panel. Make sure the I/O shield of the chassis matches the I/O port configuration of this motherboard. You can find an I/O shield specifically designed for this motherboard in its package.

1.3 Installing Motherboard

Most computer chassis have a base with many mounting holes to allow the motherboard to be securely attached, and at the same time, prevent the system from short circuits. There are two ways to attach the motherboard to the chassis base: (1) with studs, or (2) with spacers.

Basically, the best way to attach the board is with studs. Only if you are unable to do this should you attach the board with spacers. Line up the holes on the board with the mounting holes on the chassis. If the holes line up and there are screw holes, you can attach the board with studs. If the holes line up and there are only slots, you can only attach with spacers. Take the tip of the spacers and insert them into the slots. After doing this to all the slots, you can slide the board into position aligned

with slots. After the board has been positioned, check to make sure everything is OK before putting the chassis back on.

Always power off the computer and unplug the AC power cord before adding or removing any peripheral or component. Failing to so may cause severe damage to your motherboard and/or peripherals. Plug in the AC power cord only after you have carefully checked everything.

To install this motherboard:

1.Locate all the screw holes on the motherboard and the chassis base.

2.Place all the studs or spacers needed on the chassis base and have them tightened.

3.Face the motherboard’s I/O ports toward the chassis’s rear panel.

4.Line up all the motherboard’s screw holes with those studs or spacers on the chassis.

5.Install the motherboard with screws and have them tightened.

To prevent shorting the PCB circuit, please REMOVE the metal studs or spacers if they are already fastened on the chassis base and are without mounting-holes on the motherboard to align with.

This side faces the chassis’s rear panel.



1.4 Checking Jumper Settings

For a 2-pin jumper, plug the jumper cap on both pins will make it CLOSE (SHORT). Remove the jumper cap, or plug it on either pin (reserved for future use) will leave it at OPEN position.




For a 3-pin jumper, pin 1~2 or pin 2~3 can be shorted by plugging the jumper cap in.

Pin 1~2 SHORT

Pin 2~3 SHORT

1.4.1CMOS Memory Clearing Header and Backup Battery

The time to clear the CMOS memory occurs when (a) the CMOS data becomes corrupted, (b) you forgot the supervisor or user password preset in the BIOS menu, (c) you are unable to boot-up the system because the CPU ratio/clock was incorrectly set in the BIOS menu, or (d) whenever there is modification on the CPU or memory modules.

This header uses a jumper cap to clear the CMOS memory and have it reconfigured to the default values stored in BIOS.

Pin-1 and pin-2 shorted (Default): Normal operation.

Pin-2 and pin-3 shorted: Clear CMOS memory.

To clear the CMOS memory and load in the default values:

1.Power off the system.

2.Set pin-2 and pin-3 shorted by the jumper cap. Wait for a few seconds. Set the jumper cap back to its default settings --- pin-1 and pin-2 shorted.

3.Power on the system.

4.For incorrect CPU ratio/clock settings in the BIOS, press <Del> key to enter the BIOS setup menu right after powering on system.

5.Set the CPU operating speed back to its default or an appropriate value.

6.Save and exit the BIOS setup menu.

CMOS Backup Battery:

An onboard battery saves the CMOS memory to keep the BIOS information stays on even after disconnected your system with power source. Nevertheless, this backup battery exhausts after some five years. Once the error message like “CMOS BATTERY HAS FAILED



or “CMOS checksum error” displays on monitor, this backup battery is no longer functional and has to be renewed.

To renew the backup battery:

1.Power off the system and disconnect with AC power source.

2.Remove the exhausted battery.

3.Insert a new CR2032 or equivalent battery. Pay attention to its polarity. The “+” side is its positive polarity.

4.Connect AC power source and power on the system.

5.Enter the BIOS setup menu. Reconfigure the setup parameters if necessary.


Danger of explosion may arise if the battery is incorrectly renewed.

Renew only with the same or equivalent type recommended by the battery manufacturer.

Dispose of used batteries according to the battery manufacturer’s instructions.

1.5 Connecting Chassis Components

1.5.1 ATX Power Connectors

These connectors provide the connection from an ATX power supply. As the plugs from the power supply fit in only one orientation, find the correct one and push firmly down into these connectors.

ATX 24-Pin Power Connector:

The power supply with 20-pin or 24-pin cables can both be connected to this 24-pin connector. Connect from pin-1 for either type. However, a 20-pin power supply may cause the system unstable or even unbootable for the sake of insufficient electricity. A minimum power of 300W or higher is recommended.

ATX 12V 4-Pin Power Connector:

This connector supplies power to CPU. The system will not start without connecting power to this one.



1.5.2 Front Panel Switches and Indicators Headers

This header is used for connecting switches and LED indicators on the chassis front panel.

Watch the power LED pin position and orientation. The mark “+” align to the pin in the figure below stands for positive polarity for the LED connection. Please pay attention when connecting these headers. A wrong orientation will only result in the LED not lighting, but a wrong connection of the switches could cause system malfunction.

HLED (Pin 1, 3):

Connects to the HDD LED cable of chassis front panel.

RST (Pin 5, 7):

Connects to the Reset Switch cable of chassis front panel.

SPKR (Pin 13, 15, 17, 19):

Connects to the System Speaker cable of chassis.

SLED (Pin 2, 4):

Connects to the Suspend LED cable (if there is one) of chassis front panel.

PWR (Pin 6, 8):

Connects to the Power Switch cable of chassis front panel.

PLED (Pin 16, 18, 20):

Connects to the Power LED cable of chassis front panel.

1.5.3 FAN Power Connectors

These connectors each provide power to the cooling fans installed in your system.

CPUFAN1: CPU Fan Power Connector

SYSFAN1: System Fan Power Connector

AUXFAN1: Auxiliary Fan Power Connector

These fan connectors are not jumpers. DO NOT place jumper caps on these connectors.



1.6 Installing Hardware

DO NOT scratch the motherboard when installing hardware. An accidental scratch of a tiny surface-mount component may seriously damage the motherboard.

In order to protect the contact pins, please pay attention to these notices:

1.A maximum 20 cycles of CPU installation is recommended.

2.Never touch the contact pins with fingers or any object.

3.Always put on the cap when the CPU is not in use.

1.6.1 CPU Socket 775

The installation procedures vary with different types of CPU fan-and-heatsink assembly. The one shown here is served for demo only. For detailed information on how to install the one you bought, refer to its installation guidelines.

Clear the CMOS memory after replacing CPU.

1.Place the board so that the lever-hook of the socket is on your left side. Use your left thumb and forefinger to hold the lever hook, pull it away from the retention tab. Rotate the lever to fully open position.

2.Use your right-thumb to raise the load plate. Lift it up to fully open position.

3.Use your right thumb and forefinger to grasp the CPU package. Be sure to grasp on the edge of the substrate, and face the Pin-1 indicator toward the bottom-left side. Aim at the socket and place the CPU package vertical down into the socket.

4.Visually inspect if the CPU is seated well into the socket. The alignment key must be located in the notch of package.



5.Use your left hand to hold the load plate, and use your right thumb to peel the cap off.

The cap plays an important role in protecting contact pins. In order to prevent bent pin, PUT ON the cap after operation or testing.

6.Lower the plate onto the CPU package. Engage the load lever while gently pressing down the load plate.

7.Secure the lever with the hook under retention tab.

8.Place the heatsink and fan assembly onto the socket. Align the four fasteners toward the four mounting holes on the motherboard.

9.Press each of the four fasteners down into the mounting holes. Rotate the fastener clock-wise to lock the heatsink and fan assembly into position.

10.Attach the four-pin power plug from the heatsink and fan assembly to the CPU FAN connector.

A higher fan speed will be helpful for better airflow and heat-dissipation. Nevertheless, stay alert to not touch any heatsink since a high temperature generated by the working system is still possible.



1.6.2 DDR2 Memory Slots

To install system memory:

Install DIMMs with the same CAS latency. To reach the optimum compatibility, obtain memory modules from the same vendor.

Usually there is no hardware or BIOS setup required after adding or removing memory modules, but you will have to clear the CMOS memory first if any memory module related problem occurs.

1.Power off the computer and unplug the AC power cord before installing or removing memory modules.

2.Locate the DIMM slot on the board.

3.Hold two edges of the DIMM module carefully, keep away from touching its connectors.

4.Align the notch key on the module with the rib on the slot.

5.Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snap into the mounting notch. Do not force the DIMM module in with extra force as the DIMM module only fits in one direction.

6.To remove the DIMM modules, push the two ejector tabs on the slot outward simultaneously, and then pull out the DIMM module.

Static electricity can damage the electronic components of the computer or optional boards. Before starting these procedures, ensure that you are discharged of static electricity by touching a grounded metal object briefly.



1.7 Connecting Peripheral Devices

1.7.1 Floppy and IDE Disk Drive Connectors

Connect the single end at the longer length of ribbon cable to the FDD on the board, the two connectors on the other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your system.

The red line on the ribbon cable must be aligned with pin-1 on both the FDD port and the floppy connector.

Connect the single end (blue connector) at the longer length of ribbon cable to the IDE port of this board, the other two ends (gray and black connector) at the shorter length of the ribbon cable to the connectors of your hard drives.

Make sure to configure the “Master” and “Slave” relation before connecting two drives by one single ribbon cable. The red line on the ribbon cable must be aligned with pin-1 on both the IDE port and the hard-drive connector.

1.7.2 Serial ATA Connectors

Each SATA connector serves as one single channel to connect one SATA device by SATA cable.

To connect SATA device:

1.Attach either end of the signal cable to the SATA connector on motherboard. Attach the other end to the SATA device.

2.Attach the SATA power cable to the SATA device and connect the other end from the power supply.

The motherboard in this photo is served for DEMO only, and may not be the same type or model as the one described in this manual.



1.7.3 Additional USB 2.0 Port Headers

Each header supports 2x additional USB 2.0 ports by connecting bracket or cable to the rear I/O panel or the front-mounted USB ports of your chassis.


Pin Assignment


Pin Assignment






Data0 -


Data1 -






Data0 +


Data1 +

















Make sure the connecting cable bears the same pin assignment.

1.7.4 Internal Audio Connectors

This connector connects to the audio output of internal CD-ROM drive or add-on card.



1.7.5 Front Panel Audio Connection Header

This header provides the front panel connection for HD (High Definition) Audio, yet for AC’97 Audio CODEC connection, you must carefully check the pin assignment before connecting from the front panel module. An incorrect connection may cause malfunction or even damage the motherboard.


Pin Assignment


































Pin Assignment












MIC Power






Line Out (R)










Line Out (L)





Please do not connect the “Ground” cable or “USB VCC” cable from the front panel module to the Pin 4 “AVCC” of this header.

Driver Configuration for AC’97 audio connection:

The audio driver is originally configured to support HD Audio. For AC’97 audio connection, you may:

1.Right-click the “Realtek HD

Audio Manager” icon in system tray.

2.Click “Audio I/O” tab, and then click “Connector Settings”.

3.Click “Disabled front panel jack detection”, and then click “OK” to confirm.



1.8 PCI and PCI Express X16, X1 Slots

Install PCI Express X16 graphics card into slot “PCIEXP1”. Install PCI Express X1 cards into slot “PCIE1”.

Install PCI cards into slots “PCI1” and/or “PCI2”.

1.9 Connecting Rear Panel I/O Devices

The rear I/O part of this motherboard provides the following I/O ports:

Mouse: Connects to PS/2 mouse.

Keyboard: Connects to PS/2 keyboard.

LPT1: Connects to printer or other devices that support this communication protocol.

COM1: Connects to external modem, mouse or other devices that support this communication protocol.

VGA1: Connects to monitor input.


Line-In: Connects to the line out from external audio sources.

Line-Out: Connects to the front left and front right channel. Mic-In: Connects to the plug from external microphone.

USB1/USB2: Connects to USB devices such as scanner, digital speakers, monitor, mouse, keyboard, hub, digital camera, joystick etc.

LAN1: Connects to Local Area Network.



2. BIOS Setup

This motherboard provides a programmable EEPROM so that you can update the BIOS utility. The BIOS (Basic Input/Output System) is a program that deals with the basic level of communication between processor and peripherals. Use the BIOS Setup program only when installing motherboard, reconfiguring system, or prompted to “Run Setup”.

After powering up the system, the BIOS message appears on the screen, the memory count begins, and then the following message appears on the screen:


If this message disappears before you respond, restart the system by pressing <Ctrl> + <Alt> + <Del> keys, or by pressing the Reset button on computer chassis. Only when these two methods fail should you restart the system by powering it off and then back on.

After pressing <Del> key, the main menu screen appears.

Phoenix – AwardBIOS CMOS Setup Utility

► Standard CMOS Features

► PC Health Status

► Advanced BIOS Features

Load Fail-Safe Defaults

► Advanced Chipset Features

Load Optimized Defaults

► Integrated Peripherals

Set Password

► Power Management Setup

Save & Exit Setup

► PnP/PCI Configurations

Exit Without Saving





Esc: Quit

: Select Item

F10: Save & Exit Setup


Time, Date, Hard Disk Type ...

In order to increase system stability and performance, our engineering staff is constantly improving the BIOS menu. The BIOS setup screens and descriptions illustrated in this manual are for your reference only, and may not completely match with what you see on your screen.

Do not change the BIOS parameters unless you fully understand its function.



3. Driver & Utility

The “Driver & Utility CD” that came packed with this motherboard contains drivers, utilities and software applications required for its basic and advanced features.

Place the “Driver & Utility CD” into the CD-ROM drive in your system. The following installation auto-run screen appears. If not, browse the root directory of the CD-ROM via the File Manager, and double click the “AUTORUN” file.

[Drivers]: Click this button to enter the driver installation menu.

[Q-Install]: Click this button to install all the drivers needed for this motherboard at one stroke.

For Windows XP 64-bit and Windows 2003 32-bit/64-bit installation:

You may escape the rest of the driver items in this menu after having finished this installation, but for operating systems “Windows XP 64-bit” and “Windows 2003 32-bit/64-bit”, you must install the bus driver for [Microsoft High Definition Audio] first, and then install the following [Realtek HD Audio Driver] item separately to enable the audio function.

For Adobe Reader V8.0 installation in systems running versions of Windows prior to Windows XP:

You should have your Internet Explorer upgraded to the version later than 6.0.2600.0 before installing Adobe Reader V8.0 from the download site: 1550CB-5E5D-48F5-B02B-20B602228DE6&displaylang=en

[Manual]: Click this button to enter the user’s manual menu.

[Utility]: Click this button to enter the utilities installation menu.

[abit Utility]: Click to enter the installation menu of utilities exclusively developed by ABIT.

[Browse CD]: Click this button to browse the contents of this “Driver & Utility CD”.

[Close]: Click this button to exit this installation menu.



4. Appendix


1333*1/1066/800/533MHz Intel Core 2 Duo / Pentium Dual-Core / Pentium D / Pentium 4 / Celeron D

*1 FSB1333 CPU PCIE115MHz

• Intel Hyper-Threading

• Intel 945GC / ICH7

2 240 DIMM 4GB*2

DDR2 667/533*3/400 ECC

*2 Windows XP Windows Vista


*3 DDR2 533 FSB1333 CPU500MHz

• Intel Graphics Media Accelerator 950 (GMA950)

I-45C: GbE LAN

I-45CV: 10/100 LAN

Serial ATA

• 4 SATA 3.0Gb/s

1 PCI-E X16

1 PCI-E X1




1 Ultra ATA 100 IDE

4 SATA 3.0Gb/s

2 USB 2.0

1 FP-Audio

1 CD-In


1 PS/2

1 PS/2




4 USB 2.0

1 RJ-45

1 5.1


• 100% RoHS



• Micro ATX 244mm x 220mm

• 5.1 HD









1333*1/1066/800/533MHz Intel Core 2 Duo / Pentium Dual-Core / Pentium D / Pentium 4 / Celeron D


*1 FSB1333 CPU PCIE115MHz

• Intel 945GC / ICH7

2 240 DIMM 4GB*2

DDR2 667/533*3/400 ECC

*2 Windows XP Windows Vista


*3 DDR2 533 FSB1333 CPU500MHz

• Intel Graphics Media Accelerator 950 (GMA950)

I-45C: GbE LAN

I-45CV: 10/100M LAN

• 5.1 HD

1 PCI-E X16

1 PCI-E X1




1 Ultra ATA 100 IDE

4 SATA 3.0Gb/s

2 USB 2.0

1 FP-Audio

1 CD-In


1 PS/2

1 PS/2




4 USB 2.0

1 RJ-45

1 5.1


• 100% RoHS

• Micro ATX 244mm x 220mm


• 4 SATA 3.0Gb/s



4.3 Troubleshooting (How to Get Technical Support?)

4.3.1 Q & A

Q:Do I need to clear the CMOS before I use a new motherboard to assemble my new computer system?

A:Yes, we highly recommend that you clear the CMOS before installing a new motherboard. Please move the CMOS jumper from its default 1-2 position to 2-3 for a few seconds, and then back. When you boot up your system for the first time, follow the instructions in the user's manual to load the optimized defaults.

Q:If my system hangs when I update the BIOS or set the wrong CPU parameters, what should I do?

A:Whenever you update the BIOS or if the system hangs due to wrong CPU parameters setting, always clear CMOS jumper before booting up again.

Q:Why does the system fail to boot up again right after a mechanical power-off?

A:Please keep a 30-second interval between each mechanical power On/Off.

Q:Why does the system fail to boot up and nothing displays on the screen after I did some over-clocking or non-standard settings inside the BIOS?

A:It should not cause hardware or permanent damage to motherboard when BIOS settings were changed from default to over-clocking or non-standard status.

We suggest the following three troubleshooting methods to discharge CMOS data, recover the hardware default status, and then making the motherboard work again. There is no need to bother returning the motherboard to where you bought it from or go through an RMA process.

Step 1. Switch off the power supply unit and then switch it on again after one minute. If there is no power-switch on the power supply unit, disconnect its power cord for one minute and then reconnect.

Press and hold the <Insert> key on the keyboard, and press the power-on button to boot up system. If it works, release the <Insert> key and hit <Del> key to enter the BIOS setup page to apply the correct settings.

If the situation remains the same, repeat the procedures in Step 1 three times, or try Step 2.

Step 2. Switch off the power supply unit or disconnect the power cord. Open the chassis cover. Locate the CCMOS jumper near the button battery. Change the jumper position from default 1-2 to 2-3 for one minute to discharge the CMOS data, and then put it back to default 1-2 position.

Close the chassis and switch on the power supply unit or plug in the power cord. Press the power-on button to boot up system. If it works, hit <Del> key to enter the BIOS setup page to do the correct settings.

If the situation remains the same, try Step 3.

Step 3. The same procedure as Step 2, but while discharging the CMOS data, pull out the ATX power connectors from motherboard and remove the button battery during CMOS discharge.

Q:How to get a quick response for my request on technical support?

A:Please carry out a simple troubleshooting before sending “Technical Support Form”:

System boot-up fails after the system had been assembled:

Check the motherboard’s supporting specifications first to see if all the key components attached in your system can meet.

To do so, you may:

Remove all the unnecessary add-on devices (except the CPU, VGA card, DRAM, and Power Supply), and then reboot.

If the trouble still exists, try another VGA card of different brand/model to see if the system will start.

If the trouble still exists, try another memory module of different brand/model.

If the trouble still exists, try another CPU and Power Supply.

If the system runs successfully, shut it down and start re-installing the interface cards and devices that were previously installed in the system. Re-install and start the system one at a time until the system won’t start.

Malfunction in the OS:

If the system hangs after resuming from S3 or some testing program, if the CPU cannot be recognized properly, if the display resolution mixed, or if a certain program cannot be executed, etc, you may:

Upgrade the motherboard’s latest BIOS version.

Upgrade the add-on device’s latest driver version.

Check if there is any conflict in the “Control Panel/System Properties”.

Q:How to fill in the “Technical Support Form”?

A:To fill in this “Technical Support Form”, please refer to the following instructions:

Region: Type in your country name.

E-mail: Type in your contact E-mail information.

First name: Type in your first name.

Last name: Type in your last name.

Subject: Type in the model name and the problem of your motherboard. Example 1: AA8XE and SCSI 29160 malfunction

Example 2: AA8XE boot fails, POST code AF Example 3: AA8XE (system hang when S3 resume)

Motherboard: Type in the model name and revision number of your motherboard. Example: AA8XE REV: 1.00

BIOS Version: Type in the BIOS version of your motherboard. (You can find it on the screen during the POST sequence.)

CPU: Type in the brand name and the speed (MHz) of your CPU. (Illustrate the over-clocking status if you had done so.)

Example: Intel 650 3.4GHz (OC FSB=220MHz)



Memory brand: Type in the brand and model name of your memory module. Example: Memory brand: Kingston (KVR533D2N4/1G)

Memory size: Type in the size of your memory module. Example: 512M* 4PCS

Memory configuration: Type in the memory configuration in BIOS setting. Example: Memory Timing: 2.5-3-3-7 @533MHz

Graphics information: Note Graphics card’s brand, model and driver version

Graphics card: Type in the brand and model name of your graphics card. Example: ATI RADEON X850 XT PE

Graphics driver version: Type in the driver version of your graphics card Example: Catalyst 5.12V

Power supply maker: Type in the brand and model name of your power supply unit.

Power supply wattage: Type in the power wattage of your power supply unit.

Storage devices: Type in the brand and specifications of your HDD drive and quantity. Specify if it was inserted on IDE (Master or Slave) or SATA ports, including the RAID allocation status.

Example 1: WD Caviar WD600 60GB (on IDE2 master), Maxtor DiamondMax 10 SATA 300GB (on SATA 3)

Example 2: Maxtor DiamondMax 10 SATA 300GB *2 (on SATA 3, SATA 4 RAID 1)

Optical devices: Type in the brand and specifications of your optical drives and quantity. Specify if it was inserted on IDE (Master or Slave) or SATA ports.

Other devices: Indicate which add-on cards or USB devices you are absolutely sure relate to the problem. If you cannot identify the problem’s origin, indicate all the add-on cards or USB devices inserted on your system.

Example: AHA 29160 (on PCI 2), Sandisk Cruzer mini 256MB USB Flash-disk.

Operating system: Indicate which OS and language version Example: Microsoft Windows XP SP2, English version Example: Microsoft Media Center Edition 2005, Korean version

Problem description: Describe the problem of your system configuration. Indicate the steps to duplicate problem if possible.

See the blank Technical Support Form, or visit our website to fill in the form on line (

Q.Is the motherboard dead? Do I need to return it to where I bought from or go through an RMA process?

A:After you have gone through the troubleshooting procedures, yet the problem still exists, or you find an evident damage on the motherboard, please contact our RMA center. (

4.3.2 Technical Support Form



First name:

Last Name:



BIOS Version:


Memory brand:

Memory size:

Memory configuration:

Graphics card:

Graphics driver version:

Power supply maker:

Power supply wattage:

Storage devices:

Optical devices:

Other devices:

Operating system:

Problem description:



4.4 Contact Information

Taiwan Head Office

Universal ABIT Co., Ltd.

6F, No. 323, Yang Guang St., Neihu, Taipei, 114, Taiwan

Tel: 886-2-8751-3380

Fax: 886-2-8751-3381 Sales:


North America, South America

Universal ABIT (USA) Corporation

2901 Bayview Drive, Fremont, CA 94538, U.S.A.

Tel: 1-510-623-0500

Fax: 1-510-623-1092

Website: Latin America: raymond@abit3

RMA Center:

UK, Ireland

Universal ABIT UK Co. Ltd.

Unit 3, 24-26 Boulton Road, Stevenage, Herts SG1 4QX, United Kingdom

Tel: +44-1438-228888

Fax: +44-1438-226333

For technical support and RMA return: Tel: +44-1438-362088

Germany and Benelux (Belgium, Netherlands, Luxembourg), France, Italy,

Spain, Portugal, Greece, Denmark, Norway, Sweden, Finland, Switzerland

Universal ABIT NL B.V.

Jan van Riebeeckweg 15, 5928LG, Venlo, The Netherlands

Tel: 31-77-3204428

Fax: 31-77-3204420

Chamber of Commerce Venlo – number 12062448

Austria, Czech, Romania, Bulgaria, Slovakia, Croatia, Bosnia, Serbia, Macedonia, Slovenia

Universal ABIT Austria Computer GmbH

Schmalbachstrasse 5, A-2201 Gerasdorf / Wien, Austria

Tel: 43-1-7346709

Fax: 43-1-7346713

Contact: Website:


Universal ABIT Poland (Rep. office) Strzegomska 310/2, 54-432 Wroclaw

Tel: +48-71-718-12-39

Fax: +48-71-718-12-38 Contact:


Universal ABIT Turkey (Rep. office) Tel: 90 532 211 6860


Universal ABIT (Rep. office)

No.50, Valiasr Computer Center, Valiasr St. Tehran Iran

Tel: 98-21-88944287

Fax: 98-21-88941655



Universal ABIT (Shanghai) Co. Ltd.

107 1301








P/N: 4310-0000-96

Rev. 1.00