A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products
Order Number: G67054-001
Disclaimer
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel
or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and
Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied
warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular
purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel products are
not designed, intended or authorized for use in any medical, lifesaving, or life sustaining applications or for any other
application in which the failure of the Intel product could create a situation where personal injury or death may occur.
Intel may make changes to specifications and product descriptions at any time, without notice.
Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for
cooling. Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when
the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel
developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of
airflow required for their specific application and environmental conditions. Intel Corporation cannot be held responsible
if components fail or the server board does not operate correctly when used outside any of their published operating or
non-operating limits.
Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
ii Intel® Server System H2000LP Family Service Guide
Safety Information
Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the instructions.
See also Intel® Server Boards and Server Chassis Safety Information on the Intel® Server
Deployment Toolkit 3.0 CD and/or at
Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel®Serverplatinen und Servergehäusen auf der Intel® Server Deployment Toolkit 3.0 CD oder unter
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document
avant de suivre toute instruction. Consultez Intel® Server Boards and Server Chassis Safety
Information sur le Intel® Server Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel® Server Boards and Server Chassis Safety Information en
el Intel® Server Deployment Toolkit 3.0 CD y/o en
http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel® Server Boards
and Server Chassis Safety Information(《Intel 服务器主板与服务器机箱安全信息》)。
Intel® Server System H2000LP Family Service Guide iii
Warnings
Warnings
Heed safety instructions: Before working with your server product, whether
you are using this guide or any other resource as a reference, pay close
attention to the safety instructions. You must adhere to the assembly
instructions in this guide to ensure and maintain compliance with existing
product certifications and approvals. Use only the described, regulated
components specified in this guide. Use of other products/components will
void the UL listing and other regulatory approvals of the product and will
most likely result in noncompliance with product regulations in the region(s)
in which the product is sold.
System power on/off: The power button DOES NOT turn off the system AC
power. To remove power from the system, you must unplug the AC power
cord from the wall outlet. Make sure the AC power cord is unplugged before
you open the chassis, add, or remove any components.
Hazardous conditions, devices and cables: Hazardous electrical conditions
may be present on power, telephone, and communication cables. Turn off the
server and disconnect the power cord, telecommunications systems, networks,
and modems attached to the server before opening it. Otherwise, personal
injury or equipment damage can result.
Electrostatic discharge (ESD) and ESD protection: ESD can damage disk
drives, boards, and other parts. We recommend that you perform all
procedures in this chapter only at an ESD workstation. If one is not available,
provide some ESD protection by wearing an antistatic wrist strap attached to
chassis groundany unpainted metal surfaceon your server when
handling parts.
ESD and handling boards: Always handle boards carefully. They can be
extremely sensitive to ESD. Hold boards only by their edges. After removing
a board from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a conductive foam
pad if available but not the board wrapper. Do not slide board over
any surface.
Installing or removing jumpers: A jumper is a small plastic encased
conductor that slips over two jumper pins. Some jumpers have a small tab on
top that you can grip with your fingertips or with a pair of fine needle nosed
pliers. If your jumpers do not have such a tab, take care when using needle
nosed pliers to remove or install a jumper; grip the narrow sides of the
jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with
the function controlled by that jumper. Take care to grip with, but not
squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the pins on the board.
iv Intel® Server System H2000LP Family Service Guide
Preface
Product Code
Description
Intel® Server System H2312LPJR
With 4 S2400LP boards, 12x3.5" hard drive bay, 2x 1200W CRPS
Intel® Server System H2216LPJR
With 4 S2400LP boards, 16x2.5" hard drive bay, 2x 1200W CRPS
Intel® Server System H2312LPQJR
With 4 S2400LPQ boards, 12x3.5" hard drive bay, 2x 1200W CRPS
Intel® Server System H2216LPQJR
With 4 S2400LPQ boards, 16x2.5" hard drive bay, 2x 1200W CRPS
Intel® Server System H2312LPFJR
With 4 S2400LPF boards, 12x3.5" hard drive bay, 2x 1200W CRPS
Intel® Server System H2216LPFJR
With 4 S2400LPF boards, 16x2.5" hard drive bay, 2x 1200W CRPS
Intel® Server System H2312LPKR
With 4 S2400LP boards, 12x3.5" hard drive bay, 2x 1600W CRPS
Intel® Server System H2216LPKR
With 4 S2400LP boards, 16x2.5" hard drive bay, 2x 1600W CRPS
Intel® Server System H2312LPQKR
With 4 S2400LPQ boards, 12x3.5" hard drive bay, 2x 1600W CRPS
Intel® Server System H2216LPQKR
With 4 S2400LPQ boards, 16x2.5" hard drive bay, 2x 1600W CRPS
Intel® Server System H2312LPFKR
With 4 S2400LPF boards, 12x3.5" hard drive bay, 2x 1600W CRPS
Intel® Server System H2216LPFKR
With 4 S2400LPF boards, 16x2.5" hard drive bay, 2x 1600W CRPS
Preface
About this Manual
This manual is written for system technicians who are responsible for troubleshooting, upgrading,
and repairing this server system. This document provides a brief overview of the features of the
server board/chassis, a list of accessories or other components you may need, troubleshooting
information, and instructions on how to add and replace components on the Intel® Server System
H2000LP family products. For the latest revision of this manual, go to
http://www.intel.com/p/en_US/support.
Table 1. Intel® Server System H2000LP family product list
Manual Organization
Chapter 1 provides a brief overview of the Intel® Server System H2000LP family. In this chapter,
you will find a list of the server system features, and figures of the system and components to help
you identify your system components and their locations.
Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-bystep instructions and diagrams for installing or replacing components such as the fan, power supply,
and front panel board, among other components.
Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be
required to update the system. This includes information for navigating through the BIOS Setup
screens, performing a BIOS update, and resetting the password or BIOS defaults.
At the back of this document, you will find appendices on safety, “Getting Help”, and
warranty information.
Intel® Server System H2000LP Family Service Guide v
Preface
For this information or software
Use this Document or Software
For in-depth technical information about
this product.
Intel® Server System H2000LP Family Technical Product Specification
See the section on the web page titled, “Architecture/Specifications”.
For installation of supported spares and
accessories
Intel® Server System H2000LP Family Quick Installation User’s Guide
See the section on the web page titled, “System Integration/User
Guides/Compatibility”.
For a list of supported Intel spares and
accessories
Spares and Configuration Guide
See the section on the web page titled, “Documents & Guides”.
For server configuration guidance and
compatibility
Intel® Server Configurator tool
To be provided later.
For system power budget guidance
Power Budget Analysis Tool
To be provided later.
For software to manage your Intel® Server
System.
Intel Server Management Software
See the section on the web page titled, “Software/Code”.
For system firmware updates and onboard
device drivers
Intel Deployment Assistant DVD
Firmware and Drivers
See the section on the web page titled, “Software/Code”.
Product Safety and Regulatory document
Intel Server Products - Product Safety and Regulatory Compliance Document
See the section on the web page titled, “Regulations/Certification/Compliance”.
Additional Information and Software
For additional information about this family of products or any of their supported accessories, refer
to the following resources available at http://www.intel.com/support.
Table 2. Server System References
vi Intel® Server System H2000LP Family Service Guide
Table of Contents
Table of Contents
Safety Information .................................................................................................iii
Table 8. CRPS Input Voltage .................................................................................................... 50
Table 9. CRPS Output Voltage ................................................................................................. 50
Table 10. System Environmental Limits Summary .................................................................... 50
Table 11. POST Progress Code LED Example ......................................................................... 53
Table 12. Diagnostic LED POST Code Decoder ....................................................................... 54
xii Intel® Server System H2000LP Family Service Guide
List of Tables
<This page is intentionally left blank.>
Intel® Server System H2000LP Family Service Guide xiii
Server System Features
Feature
Description
Dimensions
H2312LP
3.46 inches (87.9 mm) hight
17.24 inches (438.0 mm) wide
30.35 inches (771 mm) deep
84 pounds (38kg) – maximum system weight
H2216LP
3.46 inches (87.9 mm) hight
17.24 inches (438.0 mm) wide
28.86 inches (733 mm) deep
71 pounds (32kg) – maximum system weight
Compute Node
Processor Support
Support for one or two Intel® Xeon® processors E5-2400 product family with a Thermal Design
Power (TDP) of up to 95 W(8-core and 6-core), or 80W(4-core) and below.
Compute Node
Memory
12 DIMM slots – 2 DIMMs/Channel – 3 memory channels per processor
Unbuffered ECC or Registered DDR3 DIMMs
1 Server System Features
This chapter briefly describes the main features of the Intel® Server System H2000LP family.
This includes illustrations of the products, a list of the server system features, and diagrams
showing the location of important components and connections on the server systems.
Figure 1. Intel® Server System H2000LP Family (H2312LP as demonstrated)
Server System Feature Overview
Table 3 summarizes the features of the server systems.
Table 3. Intel® Server System H2000LP Feature Summary
Intel® Server System H2000LP Family Service Guide 1
Server System Features
Feature
Description
Memory DDR3 data transfer rates of 800, 1066, 1333 MT/s and 1600 MT/s
DDR3 standard I/O voltage of 1.5V (all speed) and DDR3 Low Voltage of 1.35V (1333MT/s or
below).
Chipset on each Compute
Node
Intel® C600-A chipset with support for optional Storage Upgrade Keys
Compute Node
External I/O connections
DB-15 Video connectors
Two RJ-45 Network Interface for 10/100/1000 LAN
One stacked two port USB 2.0 (Port 0/1) connectors
One dedicated 1GbE management port on rIOM carrier(Optional)
One InfiniBand* QDR QSFP port (Board SKU: S2400LPQ)
One InfiniBand* FDR QSFP port (Board SKU: S2400LPF).
Compute Node Internal
I/O connectors/headers
Bridge Slot to extend board I/O
- SCU0 (Four SAS 3Gb/s ports) to backplane
- Front control panel signals
One Type-A USB 2.0 connector (USB port 2)
One 2x7pin header for system FAN module
One DH-10 serial Port A connector
One SATA 6Gb/s (Port 0) for DOM
One 2x4 pin header for Intel® RMM4 Lite
One 1x4 pin header for Storage Upgrade Key
Available I/O Module
Options
(Sold Separately)
The following I/O modules utilize a single proprietary on-board connector. An installed I/O
module can be supported in addition to standard on-board features and any add-in expansion
cards.
Quad Port Intel® I350 GbE I/O Module
Dual Port Intel® X540 10GbE I/O Module
Dual Port Intel®82599 10GbE I/O Module
System Fans by each
Compute Node
Three sets of dual rotor managed system fans
One internal power supply fan for each installed power supply unit
Compute Node Riser
Cards
Two PCIe Gen III x16 riser slots
Riser slot 1 support PCIe Gen III x16 Riser(x8 Electrical for S2400LPQ and S2400LPF) with LP
PCIe add-in card
Riser slot 2 supports PCIe Gen III x 8 Riser (for Gen II Intel® rIOM and RMM4 NIC port)
Node Video
Integrated 2D Video Controller
128 MB DDR3 Memory
Node On-board storage
controllers and options
One single port SATA connectors(on baseboard for DOM) capable of supporting up to 6 GB/sec
SCU0 4-port up to 3 GB/sec SAS or 6 GB/sec SATA through bridge board
Intel® RAID C600 Upgrade Key support providing optional expanded SATA/SAS RAID
capabilities
Server Management
Onboard ServerEngines* LLC Pilot III* Controller
Support for Intel® Remote Management Module 4 Lite solutions
Intel® Light-Guided Diagnostics on field replaceable units
Support for Intel® System Management Software
Support for Intel® Intelligent Power Node Manager (Need PMBus-compliant power supply).
Power Supply Options
1200w AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC, supporting
Basic slide rail kit (AXXELVRAIL), bundled with system package
A
Compute Node 3 Tray
E
Common Redundant Power Supply
B
Compute Node 1 Tray
F
HDD bays with Hot Swap Backplane
C
Compute Node 4 Tray
G
Upper and Lower Power Distribution Boards
D
Compute Node 2 Tray
H
Front Control Panel
Server System Components
This section helps you identify the components of your server system. If you are near the system,
you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in
identifying components.
The H2000LP family has four compute nodes in the chassis. The whole system view is as below
(with top cover removed).
Server System Features
Figure 2. Intel
®
Server System H2000LP Overview (H2312LP as demonstrated)
There are two configurations of hard disk drives for H2000LP family.
Intel® Server System H2000LP Family Service Guide 3
Server System Features
Figure 3. Front View of Intel
®
Server System H2312LP with 12x3.5" HDD bays
Figure 4. Front View of Intel
®
Server System H2216LP with 16x2.5" HDD bays
The Compute Node in the chassis has dedicated numbering by position.
Figure 5. Rear View of Intel
®
Server System H2000LP with Compute Node Numbering
Each Compute Node has dedicated Hard Disk Drive array based on backplane controller design. Below
are schemes for HDD array in correspondent to Compute Node.
Figure 6. HDD array scheme on Intel
®
Server System H2312LP
4 Intel® Server System H2000LP Family Service Guide
Server System Features
A
System Power Button with LED
B
System ID LED Button
C
System Status LED
D
Network Link/Activity LED
Description
Description
A
NIC port 1 (RJ45)
Status LED
NIC port 2 (RJ45)
Dual port USB connector
DB15 video out
QSFP Connector
Figure 7. HDD array scheme on Intel
®
Server System H2216LP
Front Panel
The system contains two sets of control panels on left and right rack handles. Each control panel
contains two sets of control buttons and LEDs for each Compute Node. Below is the scheme of
control panel.
Back Panel
Compute Node back panel scheme is as below:
Figure 8. Front Panel Options
Intel® Server System H2000LP Family Service Guide 5
Server System Features
Description
Description
ID LED
InfiniBand status and Diagnostic
LED
Description
Description
Description
Description
A
CPU2 VR
I
USB x 2
Q
Storage Upgrade
Key
Y
ME Firmware Update
B
CPU1 DIMM(6 Total)
J
Status and ID LED
R
BIOS Recovery
Z
Reset BIOS
Configuration
C
Bridge Board
Connector
K
BMC
S
Serial Port A
AA
CPU1
D
PCH C600-A
L
VGA Out
T
TPM
AB
CPU1 VR
E
Riser Slot2 (PCIe
Gen3x16 with x8
Electrical)
M
Dual Port 1Gbe
NIC
U
RMM4 Lite
AC
CPU2 DIMM(6 Total)
F
Infiniband QDR
N
NIC Port 2
V
Battery
AD
2x3 PWR Connector
G
POST and QSFP
LED
O
NIC Port 1
W
SATA DOM
AE
CPU2
H
QSFP Port
P
Riser Slot 1(PCIe
Gen3x16 with x8
Electical)
X
Clear Password
AF
2x7 Fan Control
Connector
Figure 9. Back Panel Feature Identification per Compute Node
Server Board Components
This section helps you identify the components and connectors on the server board in each
Compute Node.
Figure 10. Server Board S2400LP Connector and Component Locations
6 Intel® Server System H2000LP Family Service Guide
Intel® Light-Guided Diagnostics
A
Diagnostic LED Group
B
QSFP Link/Activity LED
Server System Features
Figure 11. Intel® Light-Guided Diagnostic LEDs - Server Board
The server system contains the following diagnostic LEDs, each providing the following functions:
Section A – POST Code Diagnostic LEDs on the server board change color or state (off, green, red, and
amber) according to the POST sequence.
Section B – Link and Activity LEDs for QSFP Infiniband.
The System Identification LED on the front and back panel helps identify the server from among several
servers. The ID LED is off by default, and blue when activated by button or software.
The System Status LED on the front and back panels shows the overall health of the system (green,
blinking green, blinking amber, amber, off).
Intel® Server System H2000LP Family Service Guide 7
Server System Features
Jumper Name
Jumper
Position
Mode of
Operation
Note
J9C2: BMC Force
Update jumper
1-2
Normal
Normal mode
2-3
Update
BMC in force update mode
J9F2: BIOS Recovery
Mode
1-2
Normal
Normal mode, password in protection
2-3
Recovery
BIOS in recovery mode
J6E1: Password Clear
2-4
Normal
Normal mode
4-6
Update
ME in force update mode
J6E1: ME Force Update
10-12
Normal
Normal mode
8-10
Recovery
BIOS in recovery mode
J6E1: BIOS Default
1-3
Normal
Normal mode
3-5
Clear BIOS
Settings
BIOS settings are reset to factory default
Intel® Server System
Supported Hard Drive Type
Maximum Hard Drive Number
H2312LP
3.5-inch
12
H2216LP
2.5-inch
16
System Recovery Jumpers
Figure 12. Configuration Jumpers
Hard Disk Drive Carriers
The Intel® Server System H2000LP ships in two different basic SKUs, and with different maximum
number of hard disk drives, see below table for details:
Table 4. Hard Disk Drive Options
Note: 1. SAS drives are only supported when proper Intel® RAID C600 Upgrade Key is installed.
8 Intel® Server System H2000LP Family Service Guide
2. Drives can consume up to 17 watts of power each. Drives must be specified to run at a
A
SATA/SAS connectors for Node 1
B
SATA/SAS connectors for Node 2
C
SATA/SAS connectors for Node 3
D
SATA/SAS connectors for Node 4
maximum ambient temperature of 45°C.
3. The Intel® Server System H2000LP does not support all SAS or Serial ATA (SATA) hard drives.
For a web link to a list of supported hard drives, see Additional Information and Software on
page vi.
Bezel
The front bezel is available as optional accessory for the server system:
Figure 13. Front view of System Bezel
Server System Features
Hot-Swap SAS/SATA Backplane
The Hot-Swap SAS/SATA backplane serves as an interface between the mother board and the
system drives. The following diagrams show the location for each connector found on
the backplane.
12 x 3.5-inch Hard Drive Backplane
Figure 14. 12 x 3.5-inch Hard Drive Backplane Components (Front View)
Intel® Server System H2000LP Family Service Guide 9
Server System Features
A
20-pin Front Panel cable connector for Node 2, 4
B
2-Blade Compute Node Power connector for Node 4
C
2x40 pin Bridge Board connector for Node 4
D
2x9 pin Power supply input connector
E
2x9 pin Power supply input connector
F
2x7 pin Power Control cable connector
G
2-Blade Compute Node Power connector for Node 3
H
2x40 pin Bridge Board connector for Node 3
I
2x40 pin Bridge Board connector for Node 1
J
20-pin Front Panel cable connector for Node 1, 3
K
2Blade Compute Node Power connector for Node 1
L
2x9 pin Power supply input connector
M
2x9 pin Power supply input connector
N
2x40 pin Bridge Board connector for Node 2
O
2-Blade Compute Node Power connector for Node 2
A
SATA/SAS connectors for Node 1
B
SATA/SAS connectors for Node 2
C
SATA/SAS connectors for Node 3
D
SATA/SAS connectors for Node 4
Figure 15. 12 x 3.5-inch Hard Drive Backplane Components (Rear View)
16 x 2.5-inch Hard Drive Backplane
Figure 16. 16 x 2.5-inch Hard Drive Backplane Components (Front View)
10 Intel® Server System H2000LP Family Service Guide
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