Intel H2312JFJR, H2216JFJR, H2312JFQJR, H2216JFFJR, H2312JFKR Service Manual

Intel® Server System H2000JF Family
Service Guide

A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products

Order Number: G42283-004

Disclaimer

Disclaimer

Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel
or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel

®

’s Terms and

Conditions of Sale for such products, Intel® assumes no liability whatsoever, and Intel® disclaims any express or implied
warranty, relating to sale and/or use of Intel® products including liability or warranties relating to fitness for a particular
purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel® products are
not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other
application in which the failure of the Intel® product could create a situation where personal injury or death may occur.
Intel® may make changes to specifications and product descriptions at any time, without notice.

Intel® server boards contain a number of high-density VLSI and power delivery components that need adequate airflow
for cooling. Intel

®

’s own chassis are designed and tested to meet the intended thermal requirements of these components

when the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use
Intel® developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of
airflow required for their specific application and environmental conditions. Intel Corporation cannot be held responsible
if components fail or the server board does not operate correctly when used outside any of their published operating or
non-operating limits.

Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.

* Other names and brands may be claimed as the property of others.
Copyright © 2012 Intel Corporation. All Rights Reserved.

ii Intel® Server System H2000JF Family Service Guide

Safety Information

Safety Information

Important Safety Instructions

Read all caution and safety statements in this document before performing any of the instructions.
See also Intel® Server Boards and Server Chassis Safety Information on the Intel® Server
Deployment Toolkit 3.0 CD and/or at

http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.

Wichtige Sicherheitshinweise

Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel®­Serverplatinen und Servergehäusen auf der Intel® Server Deployment Toolkit 3.0 CD oder unter

http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.

Consignes de sécurité

Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document
avant de suivre toute instruction. Consultez Intel® Server Boards and Server Chassis Safety
Information sur le Intel® Server Deployment Toolkit 3.0 CD ou bien rendez-vous sur le site

http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.

Instrucciones de seguridad importantes

Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel® Server Boards and Server Chassis Safety Information en
el Intel® Server Deployment Toolkit 3.0 CD y/o en

http://www.intel.com/support/motherboards/server/sb/cs-010770.htm.

重要安全指导

在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。和/或

http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel® Server Boards

and Server Chassis Safety Information（《Intel® 服务器主板与服务器机箱安全信息》）。

Intel® Server System H2000JF Family Service Guide iii

Warnings

Warnings

Heed safety instructions: Before working with your server product, whether

you are using this guide or any other resource as a reference, pay close
attention to the safety instructions. You must adhere to the assembly
instructions in this guide to ensure and maintain compliance with existing
product certifications and approvals. Use only the described, regulated
components specified in this guide. Use of other products/components will
void the UL listing and other regulatory approvals of the product and will
most likely result in noncompliance with product regulations in the region(s)
in which the product is sold.

System power on/off: The power button DOES NOT turn off the system AC
power. To remove power from the system, you must unplug the AC power
cord from the wall outlet. Make sure the AC power cord is unplugged before
you open the chassis, add, or remove any components.

Hazardous conditions, devices and cables: Hazardous electrical conditions
may be present on power, telephone, and communication cables. Turn off the
server and disconnect the power cord, telecommunications systems, networks,
and modems attached to the server before opening it. Otherwise, personal
injury or equipment damage can result.

Electrostatic discharge (ESD) and ESD protection: ESD can damage disk
drives, boards, and other parts. We recommend that you perform all
procedures in this chapter only at an ESD workstation. If one is not available,
provide some ESD protection by wearing an antistatic wrist strap attached to
chassis groundany unpainted metal surfaceon your server when
handling parts.

ESD and handling boards: Always handle boards carefully. They can be
extremely sensitive to ESD. Hold boards only by their edges. After removing
a board from its protective wrapper or from the server, place the board
component side up on a grounded, static free surface. Use a conductive foam
pad if available but not the board wrapper. Do not slide board over any
surface.

Installing or removing jumpers: A jumper is a small plastic encased
conductor that slips over two jumper pins. Some jumpers have a small tab on
top that you can grip with your fingertips or with a pair of fine needle nosed
pliers. If your jumpers do not have such a tab, take care when using needle
nosed pliers to remove or install a jumper; grip the narrow sides of the
jumper with the pliers, never the wide sides. Gripping the wide sides can
damage the contacts inside the jumper, causing intermittent problems with
the function controlled by that jumper. Take care to grip with, but not
squeeze, the pliers or other tool you use to remove a jumper, or you may
bend or break the pins on the board.

iv Intel® Server System H2000JF Family Service Guide

Preface

Product Code

Description

Intel® Server System H2312JFJR

With four S2600JF boards, 12 x 3.5" hard drive bay, 2 x 1200W CRPS

Intel® Server System H2216JFJR

With four S2600JF boards, 16 x 2.5" hard drive bay, 2 x 1200W CRPS

Intel® Server System H2312JFQJR

With four S2600JFQ boards, 12 x 3.5" hard drive bay, 2 x 1200W CRPS

Intel® Server System H2216JFQJR

With four S2600JFQ boards, 16 x 2.5" hard drive bay, 2 x 1200W CRPS

Intel® Server System H2312JFFJR

With four S2600JFF boards, 12 x 3.5" hard drive bay, 2 x 1200W CRPS

Intel® Server System H2216JFFJR

With four S2600JFF boards, 16 x 2.5" hard drive bay, 2 x 1200W CRPS

Intel® Server System H2312JFKR

With four S2600JF boards, 12 x 3.5" hard drive bay, 2 x 1600W CRPS

Intel® Server System H2216JFKR

With four S2600JF boards, 16 x 2.5" hard drive bay, 2 x 1600W CRPS

Intel® Server System H2312JFQKR

With four S2600JFQ boards, 12 x 3.5" hard drive bay, 2 x 1600W CRPS

Intel® Server System H2216JFQKR

With four S2600JFQ boards, 16 x 2.5" hard drive bay, 2 x 1600W CRPS

Intel® Server System H2312JFFKR

With four S2600JFF boards, 12 x 3.5" hard drive bay, 2 x 1600W CRPS

Intel® Server System H2216JFFKR

With four S2600JFF boards, 16 x 2.5" hard drive bay, 2 x 1600W CRPS

Preface

About this Manual

This manual is written for system technicians who are responsible for troubleshooting, upgrading,
and repairing this server system. This document provides a brief overview of the features of the
server board/chassis, a list of accessories or other components you may need, troubleshooting
information, and instructions on how to add and replace components on the Intel® Server System
H2000JF family products. For the latest revision of this manual, go to

http://www.intel.com/p/en_US/support.

Table 1. Intel® Server System H2000JF Family Product List

Manual Organization

Chapter 1 provides a brief overview of the Intel® Server System H2000JF family. In this chapter,
you will find a list of the server system features, and figures of the system and components to help
you identify your system components and their locations.

Chapter 2 provides instructions on adding and replacing components. Use this chapter for step-by­step instructions and diagrams for installing or replacing components such as the fan, power supply,
and front panel board, among other components.

Chapter 3 provides instructions on using the utilities that are shipped with the board or that may be
required to update the system. This includes information for navigating through the BIOS Setup
screens, performing a BIOS update, and resetting the password or BIOS defaults.

At the back of this document, you will find appendices on safety, “Getting Help”, and warranty

information.

Additional Information and Software

For additional information about this family of products or any of their supported accessories, refer
to the following resources available at http://www.intel.com/support.

Intel® Server System H2000JF Family Service Guide v

Preface

For this information or software

Use this Document or Software

For in-depth technical information about
this product.

Intel® Server System H2000JF Family Technical Product Specification

See the section on the web page titled, “Architecture/Specifications”.

For installation of supported spares and
accessories

Intel® Server System H2000JF Family Quick Installation User’s Guide

See the section on the web page titled, “System Integration/User
Guides/Compatibility”.

For a list of supported Intel® spares and
accessories

Spares and Configuration Guide

See the section on the web page titled, “Documents and Guides”.

For server configuration guidance and
compatibility

Intel® Server Configurator tool
To be provided later.

For system power budget guidance

Power Budget Analysis Tool
To be provided later.

For software to manage your Intel® Server
System.

Intel® Server Management Software
See the section on the web page titled, “Software/Code”.

For system firmware updates and onboard
device drivers

Intel® Deployment Assistant DVD
Firmware and Drivers
See the section on the web page titled, “Software/Code”.

Product Safety and Regulatory document

Intel® Server Products - Product Safety and Regulatory Compliance Document

See the section on the web page titled, “Regulations/Certification/Compliance”.

Table 2. Server System References

vi Intel® Server System H2000JF Family Service Guide

Table of Contents

Table of Contents

Safety Information ..................................................................................................................................... iii

Preface .......................................................................................................................................................... v

1 Server System Features ........................................................................................................................ 1

Server System Feature Overview ........................................................................................................ 1

Server System Components ................................................................................................................. 3

Front Panel ............................................................................................................................................ 5

Back Panel ............................................................................................................................................. 5

Server Board Components................................................................................................................... 6

Intel® Light-Guided Diagnostics ......................................................................................................... 7

System Recovery Jumpers ................................................................................................................... 8

Hard Disk Drive Carriers .......................................................................................................... 9

Bezel 9

Hot-Swap SAS/SATA Backplane .............................................................................................. 9

Advanced Management Options ............................................................................................. 12

2 Hardware Installations and Upgrades .............................................................................................. 13

Before You Begin ................................................................................................................................ 13

Tools and Supplies Needed ...................................................................................................... 13

System Reference ...................................................................................................................... 13

Cable Routing ..................................................................................................................................... 14

For cable connection inside Node tray: .................................................................................. 14

Removing and Installing the Front Bezel ......................................................................................... 14

Removing the Front Bezel ........................................................................................................ 14

Installing the Front Bezel ......................................................................................................... 15

Removing and Installing the System Top Cover ............................................................................. 15

Removing the System Top Cover ............................................................................................ 15

Installing the System Cover ..................................................................................................... 16

Removing and Installing the Compute Node Tray .......................................................................... 17

Removing the Node Tray ......................................................................................................... 17

Installing the Node Tray .......................................................................................................... 17

Removing and Installing the Redundant Power Supply Unit ........................................................ 18

Removing the Power Supply Unit ........................................................................................... 18

Installing the Power Supply Unit ............................................................................................ 18

Removing and Installing the Node Tray Air Duct ........................................................................... 19

Removing the Air Duct ............................................................................................................. 19

Installing the Air Duct .............................................................................................................. 20

Transparent Mylar* Installation ............................................................................................. 21

Removing and Installing Processor .................................................................................................. 22

Removing Processor Heatsink(s) ............................................................................................. 22

Installing the Processor ............................................................................................................ 23

Installing Processor Heatsink(s) .............................................................................................. 25

Removing the Processor ........................................................................................................... 26

Installing and Removing Memory .................................................................................................... 26

Installing Memory .................................................................................................................... 26

Removing Memory ................................................................................................................... 27

Intel® Server System H2000JF Family Service Guide vii

Table of Contents

Installing and Removing Hot-swap Hard Drive .............................................................................. 27

Installing a Hard Disk Drive into 3.5" Hard Drive Carrier ................................................. 27

Installing a Hard Disk Drive into 2.5" Hard Drive Carrier ................................................. 28

Installing and Removing the PCIe Riser Assembly ......................................................................... 29

On Riser Slot 1 .......................................................................................................................... 29

Installing the PCI Riser Assembly and add-in card .............................................................. 29

Removing a PCI Add-in Card ........................................................................................................... 30

On Riser Slot 2 .......................................................................................................................... 31

Installing IOM riser and carrier assembly ............................................................................. 31

Removing IO module ................................................................................................................ 33

Installing and Removing the Intel® Remote Management Module 4 Lite ..................................... 34

Installing the Intel® RMM4 Lite.............................................................................................. 34

Installing the Intel® Storage Upgrade Key ....................................................................................... 35

Installing the Intel® Storage Upgrade Key ............................................................................. 35

Installing and Removing the Bridge Board ...................................................................................... 36

Removing the Bridge Board .................................................................................................... 36

Installing the Bridge Board...................................................................................................... 36

Installing Spare Bridge Board with SAS 6G solution ..................................................................... 37

Replacing Node Bridge Board ................................................................................................. 37

Connecting Mini SAS Cable between Bridge Board and RAID/SAS Controller ............... 38

Installing and Removing the Node Power Docking Board ............................................................. 40

Removing the NPD Board ........................................................................................................ 40

Installing the NPD Board ......................................................................................................... 40

Installing and Removing the Fan Set in Node Tray ........................................................................ 41

Removing the Fan Set ............................................................................................................... 41

Installing the Fan Set ................................................................................................................ 42

Installing and Removing the 2.5" Backplane Board ....................................................................... 42

Removing the 2.5" Backplane Board ...................................................................................... 42

Installing the Server Board ...................................................................................................... 43

Installing and Removing the 3.5" Backplane Board ....................................................................... 44

Removing the 3.5" Backplane Board ...................................................................................... 44

Installing the Server Board ...................................................................................................... 45

Installing and Removing the Power Distribution Board ................................................................ 46

Removing the PDB .................................................................................................................... 46

Installing the PDB ..................................................................................................................... 47

Replacing the Backup Battery ........................................................................................................... 49

Replacing the Front Control Panel board ........................................................................................ 50

Removing the Front Control Panel ......................................................................................... 50

Installing Front Control Panel Board ..................................................................................... 51

Rack Mounting the Chassis ............................................................................................................... 52

Intel® AXXELVRAIL Rail Kit ................................................................................................ 52

Mounting the Chassis on the Rack .......................................................................................... 53

Removing the Chassis from Rack ........................................................................................... 55

3 Server Utilities .................................................................................................................................... 57

Using the BIOS Setup Utility ............................................................................................................. 57

Starting Setup ........................................................................................................................... 57

Setup Navigation Keyboard Commands ................................................................................ 57

Setup Screen Menu Selection Bar ........................................................................................... 58

BIOS Setup Utility Screens ...................................................................................................... 58

Map of Screens and Functionality ........................................................................................... 59

viii Intel® Server System H2000JF Family Service Guide

Table of Contents

Appendix A: Technical Reference ........................................................................................................... 61

Power Supply Input Voltages .................................................................................................. 61

Power Supply Output Voltages ............................................................................................... 61

System Environmental Specifications ..................................................................................... 61

Appendix B: Regulatory and Compliance Information ........................................................................ 63

Appendix C: LED Decoder ...................................................................................................................... 64

Appendix D: Getting Help ........................................................................................................................ 70

Warranty Information ............................................................................................................. 70

Appendix E: Intel® Server Issue Report Form ....................................................................................... 71

Intel® Server System H2000JF Family Service Guide ix

List of Figures

List of Figures

Figure 1. Intel® Server System H2000JF Family (H2312JF as demonstrated) ..................................... 1

Figure 2. Intel® Server System H2000JF Overview (H2312JF as demonstrated) ................................. 3

Figure 3. Front View of Intel® Server System H2312JF with 12x3.5" HDD Bays ................................ 4

Figure 4. Front View of Intel® Server System H2216JF with 16x2.5" HDD Bays ................................ 4

Figure 5. Rear View of Intel® Server System H2000JF with Compute Node Numbering ................... 4

Figure 6. HDD Array Scheme on Intel® Server System H2312JF .......................................................... 4

Figure 7. HDD Array Scheme on Intel® Server System H2216JF .......................................................... 5

Figure 8. Front Panel Options ................................................................................................................... 5

Figure 9. Back Panel Feature Identification per Compute Node ........................................................... 6

Figure 10. Server Board Connector and Component Locations ............................................................ 6

Figure 11. Intel® Light-Guided Diagnostic LEDs - Server Board .......................................................... 7

Figure 12. Configuration Jumpers ............................................................................................................ 9

Figure 13. Front View of System Bezel ..................................................................................................... 9

Figure 14. 12 x 3.5-inch Hard Drive Backplane Components (Front View) ........................................ 10

Figure 15. 12 x 3.5-inch Hard Drive Backplane Components (Rear View) ......................................... 10

Figure 16. 16 x 2.5-inch Hard Drive Backplane Components (Front View) ........................................ 11

Figure 17. 16 x 2.5-inch Hard Drive Backplane Components (Rear View) ......................................... 11

Figure 18. Cable Routing inside Node tray ............................................................................................. 14

Figure 19. Removing the Front Bezel ...................................................................................................... 15

Figure 20. Installing the Front Bezel ....................................................................................................... 15

Figure 21. Removing the System Top Cover .......................................................................................... 16

Figure 22. Installing the System Cover ................................................................................................... 17

Figure 23. Pulling Out the Node Tray ..................................................................................................... 17

Figure 24. Installing the Node Tray ........................................................................................................ 18

Figure 25. Removing the PSU .................................................................................................................. 18

Figure 26. Installing the PSU ................................................................................................................... 19

Figure 27. Removing the Air Duct ........................................................................................................... 20

Figure 28. Installing the Air Duct ............................................................................................................ 21

Figure 29. Transparent Isolation Film for Air Duct .............................................................................. 22

Figure 30. Removing Processor Heatsink ............................................................................................... 23

Figure 31. Installing Processor – Open the Socket Lever ...................................................................... 23

Figure 32. Installing Processor – Open the Load Plate ......................................................................... 24

Figure 33. Installing Processor – Install the Processor .......................................................................... 24

Figure 34. Installing Processor – Remove the Cover ............................................................................. 24

Figure 35. Installing Processor – Close the Load Plate ......................................................................... 25

Figure 36. Installing Processor – Latch the Locking Lever .................................................................. 25

Figure 37. Installing Processor Heatsink ................................................................................................ 26

Figure 38. Installing Memory .................................................................................................................. 27

Figure 39. Installing Hard Disk Drive – installing 3.5" HDD to Carrier............................................. 27

Figure 40. Installing Hard Disk Drive – Inserting 3.5" HDD Assembly .............................................. 28

Figure 41. Installing Hard Disk Drive – Installing 2.5" HDD to Carrier ............................................ 28

Figure 42. Installing Hard Disk Drive – Inserting 2.5" HDD Assembly .............................................. 28

Figure 43. Assembly Riser with Bracket ................................................................................................. 29

Figure 44. Plug in PCIe Add-in Card ...................................................................................................... 29

Figure 45. Installing PCI Riser Assembly ............................................................................................... 30

Figure 46. Removing IOM Assembly ...................................................................................................... 30

Figure 47. Removing PCIe Add-in Card Assembly ............................................................................... 31

x Intel® Server System H2000JF Family Service Guide

List of Figures

Figure 48. Removing PCIe Add-in Card from Riser Slot ..................................................................... 31

Figure 49. Install IO Module .................................................................................................................... 32

Figure 50. Installing Assembly to Riser .................................................................................................. 32

Figure 51. Fastening the Assembly in Chassis ........................................................................................ 32

Figure 52. Remove IOM Assembly .......................................................................................................... 33

Figure 53. Removing IOM Assembly from Chassis ............................................................................... 33

Figure 54. Removing IO Module from Assembly .................................................................................. 34

Figure 55. Installing the Intel® RMM4 Lite ............................................................................................ 34

Figure 56. Installing the Intel® Storage Upgrade Key ........................................................................... 35

Figure 57. Removing the Bridge Board .................................................................................................. 36

Figure 58. Installing the Bridge Board .................................................................................................... 37

Figure 59. Installing Spare Bridge Board ............................................................................................... 38

Figure 60. Connecting Mini SAS Cable to RAID/SAS Controller ....................................................... 39

Figure 61. Connecting Mini SAS Cable to Bridge Board ...................................................................... 40

Figure 62. Removing the NPD Board ...................................................................................................... 40

Figure 63. Installing the NPD Board ....................................................................................................... 41

Figure 64. Removing the Node Fan Set ................................................................................................... 41

Figure 65. Installing the Server Board .................................................................................................... 42

Figure 66. Removing the 2.5" Backplane Board .................................................................................... 43

Figure 67. Align the Backplane to the Clamps on the Chassis Base ..................................................... 43

Figure 68. Installing the 2.5" Backplane Board ..................................................................................... 44

Figure 69. Removing the 2.5" Backplane Board .................................................................................... 45

Figure 70. Align the Backplane to the Clamps on the Chassis Base ..................................................... 45

Figure 71. Installing the 2.5" Backplane Board ..................................................................................... 46

Figure 72. Removing the Upper PDB ...................................................................................................... 46

Figure 73. Removing the Lower PDB ...................................................................................................... 47

Figure 74. Installing the Lower PDB ....................................................................................................... 48

Figure 75. Installing the Upper PDB ....................................................................................................... 48

Figure 76. Replacing the Backup Battery ............................................................................................... 49

Figure 77. Removing FP Assembly from Rack Handle ......................................................................... 50

Figure 78. Disconnecting Control Panel Cable ...................................................................................... 50

Figure 79. Removing Control Panel Board ............................................................................................ 51

Figure 80. Installing Control Panel Board .............................................................................................. 51

Figure 81. Connecting Cable to Front Panel Board............................................................................... 52

Figure 82. Installing Control Panel Assembly to Rack Handle ............................................................ 52

Figure 83. Installing Inner Member of Rail Kit ..................................................................................... 53

Figure 84. Removing the Inner Member from Slides ............................................................................ 54

Figure 85. Installing Slides to the Rack................................................................................................... 54

Figure 86. Installing the Inner Member to the Chassis ......................................................................... 55

Figure 87. Installing the Chassis to Rack ................................................................................................ 55

Figure 88. Extending the Slides ............................................................................................................... 56

Figure 89. Removing the Chassis from Rack.......................................................................................... 56

Figure 90. Diagnostic LED Placement Diagram .................................................................................... 64

Intel® Server System H2000JF Family Service Guide xi

List of Tables

List of Tables

Table 1. Intel® Server System H2000JF Family Product List ................................................................. v

Table 2. Server System References ........................................................................................................... vi

Table 3. Intel® Server System H2000JF Feature Summary .................................................................... 1

Table 4. Hard Disk Drive Options ............................................................................................................. 9

Table 5. POST Progress Code LED Example ........................................................................................ 35

Table 6. BIOS Setup: Keyboard Command Bar .................................................................................... 57

Table 7. Screen Map ................................................................................................................................. 59

Table 8. CRPS Input Voltage ................................................................................................................... 61

Table 9. CRPS Output Voltage ................................................................................................................ 61

Table 10. System Environmental Limits Summary ............................................................................... 61

Table 11. POST Progress Code LED Example ...................................................................................... 65

Table 12. Diagnostic LED POST Code Decoder .................................................................................... 65

xii Intel® Server System H2000JF Family Service Guide

List of Tables

<This page is intentionally left blank.>

Intel® Server System H2000JF Family Service Guide xiii

Server System Features

Feature

Description

Dimensions

H2312JF

 3.46 inches (87.9 mm) high
 17.24 inches (438.0 mm) wide
 30.35 inches (771 mm) deep
 84 pounds (38kg) - maximum chassis weight

H2216JF

 3.46 inches (87.9 mm) high
 17.24 inches (438.0 mm) wide
 28.86 inches (733 mm) deep
 71 pounds (32kg) - maximum chassis weight

Compute Node
Processor Support

 Support for one or two Intel® Xeon® processors E5-2600 product family with a Thermal Design

Power (TDP) of up to 135 W(8-core and 6-core) and below, or 80W(4-core) and below.

Compute Node

 Eight DIMM slots – 1 DIMMs/Channel – 4 memory channels per processor.

1 Server System Features

This chapter briefly describes the main features of the Intel® Server System H2000JF family.

This includes illustrations of the products, a list of the server system features, and diagrams

showing the location of important components and connections on the server systems.

Figure 1. Intel® Server System H2000JF Family (H2312JF as demonstrated)

Server System Feature Overview

Following table summarizes the features of the server systems.

Table 3. Intel® Server System H2000JF Feature Summary

Intel® Server System H2000JF Family Service Guide 1

Server System Features

Feature

Description

Memory

 Unbuffered DDR3 and registered DDR3 DIMMs.
 Memory DDR3 data transfer rates of 800, 1066, 1333 MT/s and 1600 MT/s.
 DDR3 standard I/O voltage of 1.5V (all speed) and DDR3 Low Voltage of 1.35V (1333MT/s or

below).

Chipset on each Compute
Node

Intel® C600-A chipset with support for optional Storage Upgrade Keys.

Compute Node
External I/O connections

 DB-15 Video connectors.
 Two RJ-45 Network Interface for 10/100/1000 LAN.
 One stacked two port USB 2.0 (Port 0/1) connectors.
 One dedicated 1GbE management port on rIOM carrier (Optional).
 One InfiniBand* QDR QSFP port (Board SKU: S2600JFQ) or
 One InfiniBand* FDR QSFP port (Board SKU: S2600JFF).

Compute Node Internal
I/O connectors/headers

 Bridge Slot to extend board I/O:

- SCU0 (Four SAS 3Gb/s ports) to backplane.

- Front control panel signals.

- One SATA (Port 0) 6Gb/s port for DOM.

 Spare Bridge Slot to extend board I/O:

- Mini SAS port (Four SAS 6Gb/s ports) to backplane.

- Front control panel signals.

 One Type-A USB 2.0 connector (USB port 2).
 One 2x7 pin header for system FAN module.
 One DH-10 serial Port A connector.
 One SATA 6 Gb/s (Port 1).
 One 2x4 pin header for Intel® RMM4 Lite.
 One 1x4 pin header for Storage Upgrade Key.

Available I/O Module
Options

(Sold Separately)

The following I/O modules utilize a single proprietary on-board connector. An installed I/O
module can be supported in addition to standard on-board features and any add-in expansion
cards:

 Quad Port Intel® I350 GbE I/O Module
 Dual Port Intel® X540 10GbE I/O Module
 Dual Port Intel®82599 10GbE I/O Module
 QDR InfiniBand* ConnectX I/O Module
 FDR InfiniBand* ConnectX I/O Module

System Fans by each
Compute Node

 Three sets of dual rotor managed system fans.
 One internal power supply fan for each installed power supply unit.

Compute Node Riser
Cards

Three PCIe Gen III x16 riser slots:

 Riser slot 1 support PCIe Gen III x16 Riser with LP PCIe add-in card.
 Riser slot 2 supports PCIe Gen III x8 Riser (for Intel® rIOM and RMM4 NIC port). Or

customized PCIe x8 riser for Non-Transparent Bridge (NTB) feature

 Riser slot 3 cannot be used with bridge board covered.
 One Bridge Slot for board I/O expansion.

Node Video

 Integrated 2D Video Controller
 128 MB DDR3 Memory

Node On-board storage
controllers and options

 Two single port SATA connectors (on baseboard and bridge board) capable of supporting up to

6 GB/sec.

 SCU0 4-port up to 3 GB/sec SAS/SATA through bridge board.
 Intel® RAID C600 Upgrade Key support providing optional expanded SATA/SAS RAID

capabilities.

2 Intel® Server System H2000JF Family Service Guide

Feature

Description

Server Management

 Onboard ServerEngines* LLC Pilot III* Controller.
 Support for Intel® Remote Management Module 4 Lite solutions.
 Intel® Light-Guided Diagnostics on field replaceable units.
 Support for Intel® System Management Software.
 Support for Intel® Intelligent Power Node Manager (Need PMBus*-compliant power supply).

Power Supply Options

 1200w AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC, supporting

CRPS configuration. Chassis SKU: H2312JFJR, H2216JFJR.

 1600w AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC, supporting

CRPS configuration. Chassis SKU: H2312JFKR, H2216JFKR.

Storage Bay Options

 12x 3.5-inch SATA/SAS HDD bays (SKU: H2312JF).
 16x 2.5-inch SATA/SAS HDD bays (SKU: H2216JF).

Available Rack Mount Kit
Options

 Basic slide rail kit, bundled with system package.

Server System Components

A

Compute Node 3 Tray

E

Common Redundant Power Supply

B

Compute Node 1 Tray

F

HDD bays with Hot Swap Backplane

C

Compute Node 4 Tray

G

Upper and Lower Power Distribution Boards

D

Compute Node 2 Tray

H

Front Control Panel

This section helps you identify the components of your server system. If you are near the system,
you can also use the Quick Reference Label provided on the inside of the chassis cover to assist
in identifying components.

The H2000JF family is containing 4 compute nodes in the chassis. The whole system view is as
below (with top cover removed).

Server System Features

Figure 2. Intel

Intel® Server System H2000JF Family Service Guide 3

®

Server System H2000JF Overview (H2312JF as demonstrated)

Server System Features

There are two configurations of hard disk drives for H2000JF family.

Figure 3. Front View of Intel

®

Server System H2312JF with 12x3.5" HDD Bays

Figure 4. Front View of Intel

®

Server System H2216JF with 16x2.5" HDD Bays

The Compute Node in the chassis has dedicated numbering by

position.

Figure 5. Rear View of Intel

®

Server System H2000JF with Compute Node Numbering

Each Compute Node has dedicated Hard Disk Drive array based on backplane controller design. Below
are schemes for HDD array in correspondent to Compute Node.

Figure 6. HDD Array Scheme on Intel

®

Server System H2312JF

4 Intel® Server System H2000JF Family Service Guide

Server System Features

A

System Power Button with LED

B

System ID LED Button

C

System Status LED

D

Network Link/Activity LED

Description

Description

A

NIC port 1 (RJ45)

E

Status LED

B

NIC port 2 (RJ45)

F

Dual port USB connector

Figure 7. HDD Array Scheme on Intel

®

Server System H2216JF

Front Panel

The system contains two sets of control panels on the left and right rack handles. Each control panel
contains two sets of control buttons and LEDs for each Compute Node. Following is the scheme of
the control panel.

Figure 8. Front Panel Options

Back Panel

Compute Node back panel scheme is shown below :

Intel® Server System H2000JF Family Service Guide 5

Server System Features

Description

Description

C

DB15 video out

G

QSFP Connector

D

ID LED

H

QSFP status and Diagnostic LED

A

2x7 fan control
connector

I

Riser Slot2 with
PCIe Gen3 x16

Q

VGA out

Y

SATA port 1

B

VRS (4 total)

J

InfiniBand* QDR or
FDR

R

Dual port 1Gbe NIC

Z

PCH C600

C

Riser Slot3 with
PCIe Gen3 x16

K

RMM4 lite

S

NIC Port 2

AA

CPU 1

D

CPU2 DIMM (4
total)

L

POST LED and IB
Status LED

T

Serial Port A

AB

XDP connector

E

CPU1 DIMM (4
total)

M

QSFP

U

NIC Port 1

AC

CPU 2

F

Bridge board
connector

N

USB x2

V

Riser Slot1 with
PCIe Gen3 x16

AD

2x3 PWR
connector (2 total)

G

IPMB

O

Debug connector

W

Integrated BMC

H

2x5 USB

P

Status and ID LED

X

Storage Upgrade
key

Figure 9. Back Panel Feature Identification per Compute Node

Server Board Components

This section helps you identify the components and connectors on the server board in each

Compute Node.

Figure 10. Server Board Connector and Component Locations

6 Intel® Server System H2000JF Family Service Guide

Intel® Light-Guided Diagnostics

A

Diagnostic LED Group

B

QSFP Link/Activity LED

Server System Features

Figure 11. Intel® Light-Guided Diagnostic LEDs - Server Board

The server system contains the following diagnostic LEDs, each providing the following functions:

Section A – POST Code Diagnostic LEDs on the server board change color or state (off, green, red, and
amber) according to the POST sequence.

Section B – Link and Activity LEDs for QSFP InfiniBand*.

The System Identification LED on the front and back panel helps identify the server from among several
servers. The ID LED is off by default, and blue when activated by button or software.

The System Status LED on the front and back panels shows the overall health of the system (green,
blinking green, blinking amber, amber, and off).

Intel® Server System H2000JF Family Service Guide 7

Server System Features

Jumper Name

Jumper Position

Mode of

Operation

Note

J6B1: BMC Force Update
jumper

1-2

Normal

Normal mode

2-3

Update

BMC in force update mode

J1E2: ME Force Update

1-2

Normal

Normal mode

2-3

Update

ME in force update mode

J1E3: Password Clear

1-2

Normal

Normal mode, password in protection

2-3

Clear Password

BIOS password is cleared

System Recovery Jumpers

8 Intel® Server System H2000JF Family Service Guide

Server System Features

Jumper Name

Jumper Position

Mode of

Operation

Note

J1E1: BIOS Recovery
Mode

1-2

Normal

Normal mode

2-3

Recovery

BIOS in recovery mode

J1D5: BIOS Default

1-2

Normal

Normal mode

2-3

Clear BIOS
Settings

BIOS settings are reset to factory default

Intel® Server System

Supported Hard Drive Type

Maximum Hard Drive Number

H2312JF

3.5'' or 2.5''

12

H2216JF

2.5''

16

Figure 12. Configuration Jumpers

Hard Disk Drive Carriers

The Intel® Server System H2000JF ships in two different basic SKUs, and with different maximum
number of hard disk drives, see the following table for details :

Table 4. Hard Disk Drive Options

Note: SAS drives are only supported when proper Intel® RAID C600 Upgrade Key is installed.
Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum

ambient temperature of 45°C.
Note: The Intel® Server System H2000JF does not support all SAS or Serial ATA (SATA) hard drives. For

a web link to a list of supported hard drives, see Additional Information and Software.

Bezel

The front bezel is available as optional accessory for the server system:

Figure 13. Front View of System Bezel

Hot-Swap SAS/SATA Backplane

The Hot-Swap SAS/SATA backplane serves as an interface between the mother board and the
system drives. The following diagrams show the location for each connector found on the
backplane.

Intel® Server System H2000JF Family Service Guide 9

Server System Features

A

SATA/SAS connectors for Node 1

B

SATA/SAS connectors for Node 2

C

SATA/SAS connectors for Node 3

D

SATA/SAS connectors for Node 4

A

20-pin Front Panel cable connector for Node 2, 4

B

2Blade Compute Node Power connector for Node 4

C

2x40 pin Bridge Board connector for Node 4

D

2x9 pin Power supply input connector

E

2x9 pin Power supply input connector

F

2x7 pin Power Control cable connector

G

2Blade Compute Node Power connector for Node 3

H

2x40 pin Bridge Board connector for Node 3

I

2x40 pin Bridge Board connector for Node 1

J

20-pin Front Panel cable connector for Node 1, 3

K

2Blade Compute Node Power connector for Node 1

L

2x9 pin Power supply input connector

M

2x9 pin Power supply input connector

N

2x40 pin Bridge Board connector for Node 2

O

2Blade Compute Node Power connector for Node 2

12 x 3.5-inch Hard Drive Backplane

Figure 14. 12 x 3.5-inch Hard Drive Backplane Components (Front View)

Figure 15. 12 x 3.5-inch Hard Drive Backplane Components (Rear View)

10 Intel® Server System H2000JF Family Service Guide

16 x 2.5-inch Hard Drive Backplane

A

SATA/SAS connectors for Node 1

B

SATA/SAS connectors for Node 2

C

SATA/SAS connectors for Node 3

D

SATA/SAS connectors for Node 4

A

2Blade Compute Node Power connector for Node 4

B

2x40 pin Bridge Board connector for Node 4

C

2x9 pin Power supply input connector

D

2x7 pin Power Control cable connector

E

2x9 pin Power supply input connector

F

2Blade Compute Node Power connector for Node 3

G

2x40 pin Bridge Board connector for Node 3

H

2x40 pin Bridge Board connector for Node 1

I

20-pin Front Panel cable connector for Node 1, 3

J

2Blade Compute Node Power connector for Node 1

K

2x9 pin Power supply input connector

L

2x9 pin Power supply input connector

M

2x40 pin Bridge Board connector for Node 2

N

2Blade Compute Node Power connector for Node 2

O

20-pin Front Panel cable connector for Node 2, 4

Figure 16. 16 x 2.5-inch Hard Drive Backplane Components (Front View)

Server System Features

Figure 17. 16 x 2.5-inch Hard Drive Backplane Components (Rear View)

Intel® Server System H2000JF Family Service Guide 11

Server System Features

Advanced Management Options

Intel® Remote Management Module 4 Lite

The Intel® Remote Management Module 4 Lite plugs into a dedicated connector on the server
board and provides additional server management functionality to the Compute Node.

This module, together with dedicated management port on IOM carrier sitting on Slot2 riser
provides a dedicated web server for viewing server information and remote control of the system.
It also provides Remote KVM Redirection and USB Media Redirection allowing USB devices
attached to the remote system to be used on the managed server.

For instructions on installing the Intel® Remote Management Module 4 Lite, see Installing and

Removing the Intel® Remote Management Module 4 Lite.

12 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

2 Hardware Installations and Upgrades

Before You Begin

Before working with your server product, pay close attention to the Safety Information at the
beginning of this manual.

Note: Whenever you service the system, you must first power down the server and unplug all peripheral
devices and the AC power cord.

Tools and Supplies Needed

 Phillips* (cross head) screwdriver (#1 bit and #2 bit)

 Needle nosed pliers

 Anti-static wrist strap and conductive foam pad (recommended)

System Reference

All references to left, right, front, top, and bottom assume that the reader is facing the front of

the chassis as it would be positioned for normal operation.

Note: The Intel® Server System H2000JF is shown for illustration purpose. Server components with the
product family are identical.

Intel® Server System H2000JF Family Service Guide 13

Hardware Installations and Upgrades

Cable Routing

The Intel® Server System H2000JF family is a high density system, containing four identical
Compute Nodes inside. There are a few cables for chassis internal routing. Each Compute Node
is installed in tray and can be hot swapped without any impact to other nodes.

When you add or remove components from Compute Node tray, make sure your cables are routed
correctly before plugging in the node tray back to chassis. Use caution to make sure no cables or
wires are pinched and that the airflow from the fans is not blocked. Use the figures below to
determine the correct cable routing.

For cable connection inside Node tray:

Yellow Lines: Fan cable connection

Red Line: Mother board power cable connection

Blue line: Fan control signal cable connection

Figure 18. Cable Routing inside Node tray

Removing and Installing the Front Bezel

Removing the Front Bezel

If your system includes a front bezel, follow these steps to remove the front bezel:

1. Unlock the bezel if it is locked.

14 Intel® Server System H2000JF Family Service Guide

2. Remove the left end of front bezel from rack handle (see letter A).

3. Rotate the front bezel anticlockwise to release the latches on the right end from the rack

handle (see letter B).

Installing the Front Bezel

Hardware Installations and Upgrades

Figure 19. Removing the Front Bezel

Note: Before installing the bezel, you must install the rack handles.

1. Lock the right end of the front bezel to the rack handle (see letter A).

2. Rotate the front bezel clockwise till the left end clicks into place (see letter B).

3. Lock the bezel if needed.

Figure 20. Installing the Front Bezel

Removing and Installing the System Top Cover

Removing the System Top Cover

The server system must be operated with the system cover in place to ensure proper cooling. You will
need to remove the top cover to add or replace components (backplane, main power cables, power
distribution board) inside of the server. Before removing the top cover, power down the server and
unplug all peripheral devices and the power cable(s).

Intel® Server System H2000JF Family Service Guide 15

Hardware Installations and Upgrades

Note: A non-skid surface or a stop behind the server system may be needed to prevent the server
system from sliding on your work surface.

1. Observe the safety and ESD precautions at the beginning of this book.

2. Turn off all peripheral devices connected to the server. Turn off the server.

3. Disconnect the power cord.

4. Remove the screws (see letter A).

5. Lift the top cover from front end to more than 45 degrees (see letter B).

6. Remove the top cover.

Figure 21. Removing the System Top Cover

Installing the System Cover

1. Place system cover onto the chassis and slide forward to engage recessed edge at front of

cover (see letter A).

2. Rotate the front end of top cover down to position and fix screws (see letter B).

16 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 22. Installing the System Cover

Removing and Installing the Compute Node Tray

Each Compute Node tray is identical in the chassis. They are designed for either “cold” or “hot”

swappable. The Node Tray can only be plugged from rear chassis.

Removing the Node Tray

1. Carefully push the latch in, on the left hand side of the Node Tray.

2. Pull the handle with the Node Tray while still pressing the latch.

Figure 23. Pulling Out the Node Tray

Installing the Node Tray

1. Align and slide in the Node Tray to the chassis rail.

Intel® Server System H2000JF Family Service Guide 17

Hardware Installations and Upgrades

2. Push the Node Tray along the rail until the latch locks in position with a “tick” sound.

Figure 24. Installing the Node Tray

Removing and Installing the Redundant Power Supply Unit

The system equipped with two CRPS for redundancy. Each of them can be hot swappable.

Removing the Power Supply Unit

1. Carefully push in the latch on the right hand of PSU.

2. Pull the handle with the PSU while still pressing the latch.

Figure 25. Removing the PSU

Installing the Power Supply Unit

1. Align and slide in the PSU to the power cage rail.

2. Push the PSU along the rail until the latch locks in position with a “tick” sound.

18 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 26. Installing the PSU

Removing and Installing the Node Tray Air Duct

Always operate your server system with the air duct in place. The air duct is required for proper airflow
within the server system.

Removing the Air Duct

1. Press and hold both left and right side of rear air duct (see letter A).

2. Slowly lift the rear end of air duct (see letter B).

3. Rotate the airduct more than 45 degrees and pull out.

Intel® Server System H2000JF Family Service Guide 19

Hardware Installations and Upgrades

Figure 27. Removing the Air Duct

Installing the Air Duct

1. Align the front end of air duct to chassis fixture (see letter A).

2. Lower down the rear end of the air duct to fix with a “tick” sound (see letter B).

20 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 28. Installing the Air Duct

Transparent Mylar* Installation

In case IOM carrier on slot2 or PCIe add-in card on riser slot 1 is installed, the transparent Mylar*
attached to the air duct must be installed in between add-in card and rear IO bracket for isolation.

Intel® Server System H2000JF Family Service Guide 21

Hardware Installations and Upgrades

Figure 29. Transparent Isolation Film for Air Duct

Removing and Installing Processor

The heatsink has thermal interface material (TIM) on the underside of it. Use caution so that you do
not damage the thermal interface material. Use gloves to avoid sharp edges.

Removing Processor Heatsink(s)

The heatsink is attached to the server board/processor socket with captive fasteners. Using a #2
Phillips* screwdriver, loosen the four screws located on the heatsink corners in a diagonal manner
using the following procedure:

1. Using a #2 Phillips* screwdriver, start with screw 1 and loosen it by giving it two rotations

and stop (see letter A). (IMPORTANT: Do not fully loosen.)

2. Proceed to screw 2 and loosen it by giving it two rotations and stop (see letter B). Similarly,

loosen screws 3 and 4. Repeat steps A and B by giving each screw two rotations each time
until all screws are loosened.

3. Lift the heatsink straight up (see letter C).

22 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 30. Removing Processor Heatsink

Installing the Processor

Caution: Processor must be appropriate: You may damage the server board if you install a
processor that is inappropriate for your server. For a web link to the list of compatible processor(s),
see Additional Information and Software on page v.

Caution: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage
to the processor by doing the following:

1. Touch the metal chassis before touching the processor or server board. Keep part

of your body in contact with the metal chassis to dissipate the static charge while
handling the processor.

2. Avoid moving around unnecessarily.

Caution: Protective socket cover needs to be removed for proper cooling of the processor; failure
to remove the cover could result in damage to the system.

1. Open the Socket Lever. Push down the lever handle on the OPEN 1st side and away from the

socket to release it (see letter A). Repeat the steps to release the lever on the other side (see

letter B).

Figure 31. Installing Processor – Open the Socket Lever

Intel® Server System H2000JF Family Service Guide 23

Hardware Installations and Upgrades

2. Open the Load Plate. Press the locking lever slightly to raise the load plate (see letter A). Open

the load plate all the way (see letter B).

Figure 32. Installing Processor – Open the Load Plate

3. Install the Processor. Take the processor out of the box and remove the protective shipping

cover (see letter A). Orient the processor with the socket so that the processor cutouts match the

four orientation posts on the socket (see letter B). Note the location of gold key at the corner of

the processor (see letter C).

Figure 33. Installing Processor – Install the Processor

Note: The underside of the processor has components that may damage the socket pins if installed
improperly. Processor must align correctly with the socket opening before installation. DO NOT
DROP processor into the socket!

4. Remove the Cover. Press the cover to remove it. Save the protective cover.

Figure 34. Installing Processor – Remove the Cover

5. Close the Load Plate. Carefully lower the load plate over the processor.

24 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 35. Installing Processor – Close the Load Plate

6. Latch the Locking Lever. Push down on the locking lever on the CLOSE 1st side (see letter A).

Slide the tip of the lever under the notch in the load plate (see letter B). Make sure the load

plate tab engages under the socket lever when fully closed. Repeat the steps to latch the locking

lever on the other side (see letter C). Latch the levers in the order as shown.

Figure 36. Installing Processor – Latch the Locking Lever

Installing Processor Heatsink(s)

Note: The processor heatsink for CPU1 and CPU2 is different. FXXCA91X91HS (IPN: E89205) is
for CPU1, while FXXEA91X91HS (IPN: G19642) is for CPU2. Mislocating the heatsink will
cause serious thermal damage!

1. Remove the protective film on the TIM if present (see letter A).

2. Align heatsink fins to the front and back of the chassis for correct airflow. Airflow goes from

front-to-back of chassis (see letter B).

Each heatsink has four captive fasteners and should be tightened in a diagonal manner using the

following procedure:

3. Using a #2 Phillips* screwdriver, start with screw 1 and engage screw threads by giving it two

rotations and stop (see letter C). (Do not fully tighten.)

4. Proceed to screw 2 and engage screw threads by giving it two rotations and stop (see letter D).

Similarly, engage screws 3 and 4.

5. Repeat steps C and D by giving each screw two rotations each time until each screw is lightly

tightened up to a maximum of 8 inch-lbs torque (see letter E).

Intel® Server System H2000JF Family Service Guide 25

Hardware Installations and Upgrades

Figure 37. Installing Processor Heatsink

Removing the Processor

1. Remove the processor heatsink, see Figure 30.

2. Open the socket lever, see Figure 31.

3. Open the load plate, see Figure 32.

4. Remove the processor.

Installing and Removing Memory

Installing Memory

1. Locate the DIMM sockets. Make sure the clips at either end of the DIMM socket(s) are pushed

outward to the open position (see letter A).

2. Holding the DIMM by the edges, remove it from its anti-static package. Position the DIMM

above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM

socket (see letter B).

3. Insert the bottom edge of the DIMM into the socket (see letter C). When the DIMM is inserted,

push down on the top edge of the DIMM until the retaining clips snap into place (see letter D).

Make sure the clips are firmly in place (see letter E).

26 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 38. Installing Memory

Removing Memory

1. Locate the DIMM sockets. Gently spread the retaining clips at each end of the socket. The

DIMM lifts from the socket.

2. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package.

Installing and Removing Hot-swap Hard Drive

Caution: If you do not install all drives, empty drive bays must be occupied by carriers with blank
plastic drive provided to maintain proper system cooling.

Installing a Hard Disk Drive into 3.5" Hard Drive Carrier

1. Remove the four screws securing the HDD interface bracket and install 3.5" HDD with screws

shown in letter A.

Figure 39. Installing Hard Disk Drive – installing 3.5" HDD to Carrier

2. With the lever open, insert the hard disk drive assembly into the chassis (see letter A). Push in

the lever to lock it into place (see letter B).

Intel® Server System H2000JF Family Service Guide 27

Hardware Installations and Upgrades

Figure 40. Installing Hard Disk Drive – Inserting 3.5" HDD Assembly

Installing a Hard Disk Drive into 2.5" Hard Drive Carrier

1. Remove the four screws securing the plastic drive blank from the 2.5" HDD carrier and install

the 2.5" HDD with screws shown in below drawing.

Figure 41. Installing Hard Disk Drive – Installing 2.5" HDD to Carrier

2. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever

to lock it into place (see letter F).

Figure 42. Installing Hard Disk Drive – Inserting 2.5" HDD Assembly

28 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Installing and Removing the PCIe Riser Assembly

On Riser Slot 1
Installing the PCI Riser Assembly and add-in card

1. Install the riser to bracket by fastening the screws (letter A).

Figure 43. Assembly Riser with Bracket

2. Plug in the PCIe add-in card to slot on riser (letter C) and fix the card bracket to assembly rear

panel (letter B).

Figure 44. Plug in PCIe Add-in Card

3. Plug in the assembly to riser slot on baseboard (see letter D) and fasten the screw (letter E).

Intel® Server System H2000JF Family Service Guide 29

Hardware Installations and Upgrades

Figure 45. Installing PCI Riser Assembly

Removing a PCI Add-in Card

You must remove the IOM carrier assembly together with PCIe add-in card riser assembly.

1. Remove IOM carrier assembly (letter A) by loosening the screws (letter B and C).

Figure 46. Removing IOM Assembly

2. Remove PCIe riser assembly (letter B) by loosening the screw (letter A).

30 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 47. Removing PCIe Add-in Card Assembly

3. Remove PCIe add-in card from slot (letter C) and bracket (letter D).

Figure 48. Removing PCIe Add-in Card from Riser Slot

Note: Make sure that all empty add-in card slots have filler panels installed.

On Riser Slot 2
Installing IOM riser and carrier assembly

The IOM riser and carrier assembly are provided as optional accessory. This assembly provides the
support to Intel® RMM4 dedicated NIC port and IO module.

1. Install IO module to IOM carrier using screw in letter B.

Intel® Server System H2000JF Family Service Guide 31

Hardware Installations and Upgrades

Figure 49. Install IO Module

2. Install rear bracket (letter D) and plug in the whole assembly to IOM riser slot indicated by

letter C.

Figure 50. Installing Assembly to Riser

3. Plug in the whole IOM assembly into riser slot 2 on baseboard (letter F) and fasten with screws

(letter G and E).

Figure 51. Fastening the Assembly in Chassis

32 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Removing IO module

1. Loose assembly screws (letter B and C) and plug out IOM assembly (letter A).

Figure 52. Remove IOM Assembly

2. Remove IO module and carrier assembly from riser slot (letter D) and remove rear bracket

(letter E).

Figure 53. Removing IOM Assembly from Chassis

3. Release screw in letter G, and remove IO module from assembly (letter F).

Intel® Server System H2000JF Family Service Guide 33

Hardware Installations and Upgrades

Figure 54. Removing IO Module from Assembly

Installing and Removing the Intel® Remote Management
Module 4 Lite

Installing the Intel® RMM4 Lite

Locate the RMM4 Lite connector next to RISER SLOT_2. Pick up the Intel® RMM4 Lite module
carefully. Match the alignment pin of the module and the connector on the server board, and press
to install.

Figure 55. Installing the Intel® RMM4 Lite

34 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Intel® RAID C600 Upgrade Key

Options (Intel Product Codes)

Key Color

Description

Default – No option key installed

N/A

4 Port SATA with Intel® ESRT RAID 0, 1, 10, and Intel®
RSTe RAID 0, 1, 5, 10

RKSATA4R5

Black

4 Port SATA with Intel® ESRT2 RAID 0, 1, 5, 10 and
Intel® RSTe RAID 0, 1, 5, 10

RKSAS4

Green

4 Port SAS with Intel® ESRT2 RAID 0, 1, 10 and Intel®
RSTe RAID 0, 1, 10

RKSAS4R5

Yellow

4 Port SAS with Intel® ESRT2 RAID 0, 1, 5, 10 and
Intel® RSTe RAID 0, 1, 10

Installing the Intel® Storage Upgrade Key

Installing the Intel® Storage Upgrade Key

The server board supports various Intel® Storage Upgrade Keys for different storage configuration.
Below is the list of supported Storage Upgrade Key.

Table 5. POST Progress Code LED Example

Figure 56. Installing the Intel® Storage Upgrade Key

Intel® Server System H2000JF Family Service Guide 35

Hardware Installations and Upgrades

Installing and Removing the Bridge Board

Removing the Bridge Board

1. Release the fixing screws (letter A) on the bridge board.

2. Straightly lift up bridge board to remove from the server board.

Figure 57. Removing the Bridge Board

Installing the Bridge Board

1. Attach the plastic holder to the front end of bridge board (letter A).

2. Plug the rear end of bridge board to the slot on base board (letter B).

3. Secure the bridge board with four screws (see letter C) to the tray side wall.

36 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 58. Installing the Bridge Board

Installing Spare Bridge Board with SAS 6G solution

Replacing Node Bridge Board

1. Remove pre-installed bridge board from node tray, see Figure 57.

2. Plug in the card edge of spare bridge board to bridge slot, see letter B of Figure 59.

3. Align the plastic clip at the front of the board, see letter A.

4. Fasten the bridge board with six screws, see letter C.

Intel® Server System H2000JF Family Service Guide 37

Hardware Installations and Upgrades

Figure 59. Installing Spare Bridge Board

Connecting Mini SAS Cable between Bridge Board and RAID/SAS
Controller

1. Use designated MiniSAS cable shipped with Spare Bridge Board.

2. Plug in Mini SAS cable to the RAID/SAS Controller Card firstly.

38 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 60. Connecting Mini SAS Cable to RAID/SAS Controller

3. Then plug in MiniSAS cable to the Mini SAS port on the bridge board.

Intel® Server System H2000JF Family Service Guide 39

Hardware Installations and Upgrades

Figure 61. Connecting Mini SAS Cable to Bridge Board

Installing and Removing the Node Power Docking Board

Removing the NPD Board

1. Disconnect all cables from the NPD board.

2. Remove the four screws to release the NPD board from tray base.

3. Straightly lift up the NPD board to remove from the tray base.

Figure 62. Removing the NPD Board

Installing the NPD Board

1. Place the NPD board into the tray base.

2. Secure the NPD board with four screws.

3. Connect all cables between NPD board and server board.

40 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 63. Installing the NPD Board

Installing and Removing the Fan Set in Node Tray

Removing the Fan Set

1. Disconnect the fan cables from the NPD board.

2. Remove the fan set from the dock.

Figure 64. Removing the Node Fan Set

Intel® Server System H2000JF Family Service Guide 41

Hardware Installations and Upgrades

Installing the Fan Set

1. Place the fan set into the dock.

2. Connect the fan set cable to the connector on the NPD board.

Figure 65. Installing the Server Board

Installing and Removing the 2.5" Backplane Board

Removing the 2.5" Backplane Board

1. Disconnect all cables from the backplane board.

2. Remove the four screws to release the backplane board from chassis.

3. Lift up the backplane board straightly to remove from the chassis holder.

42 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 66. Removing the 2.5" Backplane Board

Installing the Server Board

1. Place the backplane board into the clamps on chassis base.

Figure 67. Align the Backplane to the Clamps on the Chassis Base

2. Secure the backplane board with four screws (see letter B).

Intel® Server System H2000JF Family Service Guide 43

Hardware Installations and Upgrades

Figure 68. Installing the 2.5" Backplane Board

3. Reconnect all cables to the backplane.

Installing and Removing the 3.5" Backplane Board

Removing the 3.5" Backplane Board

1. Disconnect all cables from the backplane board.

2. Remove the three screws to release the backplane board from chassis.

3. Straightly lift up the backplane board to remove from the chassis holder.

44 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 69. Removing the 2.5" Backplane Board

Installing the Server Board

1. Place the backplane board into the clamps on chassis base.

Figure 70. Align the Backplane to the Clamps on the Chassis Base

2. Secure the backplane board with three screws (see letter B).

Intel® Server System H2000JF Family Service Guide 45

Hardware Installations and Upgrades

Figure 71. Installing the 2.5" Backplane Board

3. Reconnect all cables to the backplane.

Installing and Removing the Power Distribution Board

Removing the PDB

1. Remove top cover and power supply units from chassis.

2. Remove power cables and PMBus* cable between PDB and backplane.

3. Release the four screws of upper PDB board and remove it.

Figure 72. Removing the Upper PDB

4. Release the four screws of lower PDB board and remove it.

46 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 73. Removing the Lower PDB

Installing the PDB

1. Remove top cover and power supply units from chassis.

2. Install the lower PDB first and secure with four screws.

Intel® Server System H2000JF Family Service Guide 47

Hardware Installations and Upgrades

Figure 74. Installing the Lower PDB

3. Connect the power cables and PMBus* cable to lower PDB.

4. Install the upper PDB and secure with four screws.

Figure 75. Installing the Upper PDB

5. Connect power cables and PMBus* cable to upper PDB.

48 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

6. Close top cover and install power supply units.

Replacing the Backup Battery

The lithium battery on the server board powers the RTC for up to 10 years in the absence of power.
When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in
the RTC (for example, the date and time) may be wrong. Contact your customer service
representative or dealer for a list of approved devices.

Warning: Danger of explosion if battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the equipment manufacturer. Discard used batteries according to
manufacturer's instructions.

Advarsel: Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med
batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren.

Advarsel: Lithiumbatteri - Eksplosjonsfare. Ved utskifting benyttes kun batteri som anbefalt av
apparatfabrikanten. Brukt batteri returneres apparatleverandøren.

Varning: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ
som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.

Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan
laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.

1. Locate the battery on the server board.

2. Gently press the metal clip as shown to release the battery (see letter A).

3. Remove the battery from the plastic socket (see letter B).

Figure 76. Replacing the Backup Battery

Intel® Server System H2000JF Family Service Guide 49

Hardware Installations and Upgrades

Replacing the Front Control Panel board

Removing the Front Control Panel

1. Loosen and remove four screws on the back of handle. Be careful of the control panel cable on

the back.

Figure 77. Removing FP Assembly from Rack Handle

2. Disconnect the cable from the control panel board.

Figure 78. Disconnecting Control Panel Cable

3. Loose and remove two screws from back of control panel board, so the board can be

removed out.

50 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

Figure 79. Removing Control Panel Board

Installing Front Control Panel Board

1. Install front control panel board to panel shell.

Figure 80. Installing Control Panel Board

2. Connect cable to front panel board.

Intel® Server System H2000JF Family Service Guide 51

Hardware Installations and Upgrades

Figure 81. Connecting Cable to Front Panel Board

3. Install front control panel assembly to chassis handle.

Figure 82. Installing Control Panel Assembly to Rack Handle

Rack Mounting the Chassis

Intel® AXXELVRAIL Rail Kit

Intel® AXXELVRAIL is a half extension value rail kit, which is bundled with H2000JF chassis.
The rail kit can hold a chassis of maximum 130lb/59kg.

52 Intel® Server System H2000JF Family Service Guide

Hardware Installations and Upgrades

This rail kit can also be ordered as separate spare. (Order number: 920970)

Warning: To prevent injury, before installing the server, make sure you check the weight of the
server to ensure it does not exceed the specified maximum weight of the rack rails. In addition, use
a mechanical assist to install server and align the server into the rack rails correctly. If server is
not aligned and engaged into the rack rails correctly, the server may fall off the rails causing
injury.

Mounting the Chassis on the Rack

The slide rail kit, which is bundled with Intel® Server System H2000JF family, is packed in the
same shipping box together with the chassis.

Based on the chassis design, the inner member of the rail is actually at the down side of the chassis.
See below for inner member installation position.

Figure 83. Installing Inner Member of Rail Kit

Following steps demonstrate how to install chassis on the rack:

1. Preparation before the slide installation.

Intel® Server System H2000JF Family Service Guide 53

Hardware Installations and Upgrades

Figure 84. Removing the Inner Member from Slides

2. Install the slides to the rack.

Figure 85. Installing Slides to the Rack

54 Intel® Server System H2000JF Family Service Guide

3. Install the inner members to the chassis.

Figure 86. Installing the Inner Member to the Chassis

Hardware Installations and Upgrades

4. Install the chassis to the fixed slides.

Figure 87. Installing the Chassis to Rack

Removing the Chassis from Rack

Follow the below steps to remove the chassis from the rack.

1. Extend the slides.

Intel® Server System H2000JF Family Service Guide 55

Hardware Installations and Upgrades

Figure 88. Extending the Slides

2. Remove the Inner Member from the Chassis.

Figure 89. Removing the Chassis from Rack

56 Intel® Server System H2000JF Family Service Guide

Server Utilities

Key

Option

Description

<Enter>

Execute Command

The <Enter> key is used to activate submenus when the selected feature is a submenu, or to
display a pick list if a selected option has a value field, or to select a subfield for multi­valued features like time and date. If a pick list is displayed, the <Enter> key selects the
currently highlighted item, undoes the pick list, and returns the focus to the parent menu.

<Esc>

Exit

The <Esc> key provides a mechanism for backing out of any field. When the <Esc> key is
pressed while editing any field or selecting features of a menu, the parent menu is re­entered.

When the <Esc> key is pressed in any submenu, the parent menu is re-entered. When the
<Esc> key is pressed in any major menu, the exit confirmation window is displayed and the
user is asked whether changes can be discarded. If “No” is selected and the <Enter> key is
pressed, or if the <Esc> key is pressed, the user is returned to where they were before

<Esc> was pressed, without affecting any existing settings. If “Yes” is selected and the

<Enter> key is pressed, the setup is exited and the BIOS returns to the main System
Options Menu screen.



Select Item

The up arrow is used to select the previous value in a pick list, or the previous option in a
menu item's option list. The selected item must then be activated by pressing the <Enter>
key.

Select Item

The down arrow is used to select the next value in a menu item’s option list, or a value
field’s pick list. The selected item must then be activated by pressing the <Enter> key.

3 Server Utilities

Using the BIOS Setup Utility

This section describes the BIOS Setup Utility options, which is used to change server configuration
defaults. You can run BIOS Setup with or without an operating system being present.

Starting Setup

To enter the BIOS Setup using a keyboard (or emulated keyboard); press the <F2> function key
during boot time when the OEM or Intel® logo is displayed. The following message is displayed on
the diagnostics screen and under the Quiet Boot logo screen:

Press <F2> to enter setup
When the Setup Utility is entered, the Main screen is displayed. However, serious errors cause the

system to display the Error Manager screen instead of the Main screen.

Setup Navigation Keyboard Commands

The bottom right portion of the Setup screen provides a list of commands that are used to navigate
through the Setup utility. These commands are displayed at all times.

Each Setup menu page contains a number of features. Each feature is associated with a value field,
except those used for informative purposes. Each value field contains configurable parameters.
Depending on the security option chosen and in effect by the password, a menu feature’s value may
or may not be changed. If a value cannot be changed, its field is made inaccessible and appears
grayed out.

Table 6. BIOS Setup: Keyboard Command Bar

Intel® Server System H2000JF Family Service Guide 57

Server Utilities

Key

Option

Description

Select Menu

The left and right arrow keys are used to move between the major menu pages. The keys
have no effect if a sub-menu or pick list is displayed.

<Tab>

Select Field

The <Tab> key is used to move between fields. For example, <Tab> can be used to move
from hours to minutes in the time item in the main menu.

-

Change Value

The minus key on the keypad is used to change the value of the current item to the previous
value. This key scrolls through the values in the associated pick list without displaying the
full list.

+

Change Value

The plus key on the keypad is used to change the value of the current menu item to the next
value. This key scrolls through the values in the associated pick list without displaying the
full list. On 106-key Japanese keyboards, the plus key has a different scan code than the
plus key on the other keyboards, but will have the same effect.

<F9>

Setup Defaults

Pressing the <F9> key causes the following to display:

Load Optimized Defaults?

Yes No

If “Yes” is highlighted and <Enter> is pressed, all Setup fields are set to their default
values. If “No” is highlighted and <Enter> is pressed, or if the <Esc> key is pressed, the

user is returned to where they were before <F9> was pressed without affecting any existing
field values.

<F10>

Save and Exit

Pressing the <F10> key causes the following message to display:

Save configuration and reset?

Yes No

If “Yes” is highlighted and <Enter> is pressed, all changes are saved and the Setup is
exited. If “No” is highlighted and <Enter> is pressed, or the <Esc> key is pressed, the user

is returned to where they were before <F10> was pressed without affecting any existing
values.

Setup Screen Menu Selection Bar

The Setup Screen Menu selection bar is located at the top of the BIOS Setup Utility screen. It
displays tabs showing the major screen selections available to the user. By using the left and right
arrow keys, the user can select the listed screens. Some screen selections are out of the visible menu
space, and become available by scrolling to the left or right of the current selections displayed.

BIOS Setup Utility Screens

The following sections describe the screens available in the BIOS Setup utility for the configuration
of the server platform.

For each of these screens, there is an image of the screen with a list of Field Descriptions which
describe the contents of each item on the screen. Each item on the screen is hyperlinked to the
relevant Field Description. Each Field Description is hyperlinked back to the screen image.

These lists follow the following guidelines:

58 Intel® Server System H2000JF Family Service Guide

 The text heading for each Field Description is the actual text as displayed on the BIOS

Setup screen. This screen text is a hyperlink to its corresponding Field Description.

Server Utilities

Categories (Top Tabs)

Second Level Screens

Third Level Screens

Main Screen (Tab)

Advanced Screen (Tab)



Processor Configuration



Memory Configuration

 Memory RAS and
Performance Configuration



Mass Storage Controller
Configuration



PCI Configuration



Serial Port Configuration

 The text shown in the Option Values and Help Text entries in each Field Description are

the actual text and values are displayed on the BIOS Setup screens.

 In the Option Values entries, the text for default values is shown with an underline. These

values do not appear underline on the BIOS Setup screen. The underlined text in this
document is to serve as a reference to which value is the default value.

 The Help Text entry is the actual text which appears on the screen to accompany the item

when the item is the one in focus (active on the screen).

 The Comments entry provides additional information where it may be helpful. This

information does not appear on the BIOS Setup screens.

 Information enclosed in angular brackets (< >) in the screen shots identifies text that can

vary, depending on the option(s) installed. For example, <Amount of memory installed> is
replaced by the actual value for “Total Memory”.

 Information enclosed in square brackets ([ ]) in the tables identifies areas where the user

must type in text instead of selecting from a provided option.

 Whenever information is changed (except Date and Time), the systems requires a save and

reboot to take place in order for the changes to take effect. Alternatively, pressing <ESC>
discards the changes and resumes POST to continue to boot the system according to the
boot order set from the last boot.

Map of Screens and Functionality

There are a number of screens in the entire Setup collection. They are organized into major
categories. Each category has a hierarchy beginning with a top-level screen from which lower-level
screens may be selected. Each top-level screen appears as a tab, arranged across the top of the
Setup screen image of all top-level screens.

There are more categories than will fit across the top of the screen, so at any given time there will
be some categories which will not appear until the user has scrolled across the tabs which are
present. The categories and the screens included in each category are listed below.

Table 7. Screen Map

Intel® Server System H2000JF Family Service Guide 59

Server Utilities

Categories (Top Tabs)

Second Level Screens

Third Level Screens



USB Configuration



System Acoustic and
Performance Configuration

Security Screen (Tab)

Server Management Screen
(Tab)



Console Redirection

 System Information



BMC LAN Configuration

Boot Option Screen (Tab)



CDROM Option

 Hard Disk Order

 Floppy Option

 Network Device Order



BEV Device Order

 Add EFI Boot Option



Delete EFI Boot Option

Boot Manager Screen (Tab)

Error Manager Screen (Tab)

Exit Screen (Tab)

60 Intel® Server System H2000JF Family Service Guide

Appendix A: Technical Reference

Parameter

Min Rated

Max

Start up VAC

Power Off VAC

110VAC

90 V

rms

100-127 V

rms

140 V

rms

85 VAC± 4VAC

70VAC±5VAC
220VAC

180 V

rms

200-240 V

rms

264 V

rms

Frequency

47 Hz

50/60 Hz

63 Hz

Parameter

Min

Nom

Max

Unit

Tolerance

+12V

STB

+11.40V

+12.000V

+12.60V

Vrms

±5%

+12V

+11.40V

+12.000V

+12.60V

Vrms

±5%

Parameter

Limits

Operating Temperature

+10°C to +35°C with the maximum rate of change not to exceed 10°C per hour.

Non-Operating Temperature

-40°C to +70°C

Non-Operating Humidity

90%, non-condensing at 35°C

Acoustic noise

Sound power:

 3.5” HDD SKU: 6.9BA at idle and 7.4BA at active mode
 2.5” HDD SKU: 6.5BA at idle and 7.07BA at active mode

In typical office ambient temperature (23 +/- 2 degrees C).

Shock, operating

Half sine, 2g peak, 11 milliseconds

Shock, unpackaged

Trapezoidal, 25g, velocity change 205 inches/second (80 lbs to < 100 lbs)

Shock, packaged

Non-palletized free fall in height 18 inches (80 lbs to < 100 lbs)

Power Supply Input Voltages

Table 8. CRPS Input Voltage

Power Supply Output Voltages

Table 9. CRPS Output Voltage

Appendix A: Technical Reference

System Environmental Specifications

The following table defines the system level operating and non-operating environmental limits.

Table 10. System Environmental Limits Summary

Intel® Server System H2000JF Family Service Guide 61

Appendix A: Technical Reference

Parameter

Limits

Vibration, unpackaged

5 Hz to 500 Hz, 2.20 g RMS random

ESD

+/-12 KV except I/O port +/- 8 KV per Intel® Environmental Test Specification.

System Cooling Requirement in BTU/Hr

1200 Watt Max – 4095 BTU/hour

1600 Watt Max – 5459 BTU/hour

62 Intel® Server System H2000JF Family Service Guide

Appendix B: Regulatory and Compliance Information

Appendix B: Regulatory and Compliance Information

Please refer to the Server Products Regulatory and Safety document for the product regulatory
compliance reference. The document can be downloaded from

http://www.intel.com/p/en_US/support/server/.

Intel® Server System H2000JF Family Service Guide 63

Appendix C: LED Decoder

A

POST Code Diagnostic LEDs

B

QSFP Activity/Link LED

Appendix C: LED Decoder

During the system boot process, the BIOS executes a number of platform configuration processes,
each of which is assigned a specific hex POST code number. As each configuration routine is
started, the BIOS displays the POST code to the POST Code.

Diagnostic LEDs are found on the back edge of the server board. To assist in troubleshooting a
system hang during the POST process, the Diagnostic LEDs can be used to identify the last POST
process to be executed.

Each POST code is represented by the eight amber Diagnostic LEDs. The POST codes are divided
into two nibbles, an upper nibble and a lower nibble. The upper nibble bits are represented by
Diagnostic LEDs #4, #5, #6, #7. The lower nibble bits are represented by Diagnostics LEDs #0, #1,
#2 and #3. If the bit is set in the upper and lower nibbles, then the corresponding LED is lit. If the
bit is clear, then the corresponding LED is off.

The Diagnostic LED #7 is labeled as "MSB", and the Diagnostic LED #0 is labeled as "LSB".
In the following example, the BIOS sends a value of ACh to the diagnostic LED decoder.

64 Intel® Server System H2000JF Family Service Guide

Figure 90. Diagnostic LED Placement Diagram

Appendix C: LED Decoder

LEDs

Upper Nibble LEDs

Lower Nibble LEDs

MSB

LSB

LED #7

LED #6

LED #5

LED #4

LED #3

LED #2

LED #1

LED #0

8h

4h

2h

1h

8h

4h

2h

1h

Status

ON

OFF

ON

OFF

ON

ON

OFF

OFF

Results

1 0 1 0 1 1 0

0

Ah

Ch

Checkpoint

Diagnostic LED Decoder

Description

1 = On, 0=Off

Upper Nibble

Lower Nibble

MSB

LSB

8h

4h

2h

1h

8h

4h

2h

1h

LED

#7

#6

#5

#4

#3

#2

#1

#0

Host Processor

0x10h

0 0 0 1 0 0 0 0 Power-on initialization of the host processor (bootstrap processor)

0x11h

0 0 0 1 0 0 0 1 Host processor cache initialization (including AP)

0x12h

0 0 0 1 0 0 1 0 Starting application processor initialization

0x13h

0 0 0 1 0 0 1 1 SMM initialization

0x14h

0 0 0 1 0 1 0 0 Selection of Processor with least features to be used as Boot Strap Processor

0x15h

0 0 0 1 0 1 0 1 Switch an AP processor to become the new Boot Strap Processor

Chipset

0x21h

0 0 1 0 0 0 0 1 Initializing a chipset component

Memory

0x22h

0 0 1 0 0 0 1 0 Reading configuration data from memory (SPD on FBDIMM)

0x23h

0 0 1 0 0 0 1 1 Detecting presence of memory

0x24h

0 0 1

0 0 1 0 0

Programming timing parameters in the memory controller

0x25h

0 0 1 0 0 1 0 1 Configuring memory parameters in the memory controller

0x26h

0 0 1 0 0 1 1 0 Optimizing memory controller settings

0x27h

0 0 1 0 0 1 1 1 Initializing memory, such as ECC init

0x28h

0 0 1 0 1 0 0 0 Testing memory

0xE4h

1 1 1 0 0 1 0 0 BIOS cannot communicate with DIMM (serial channel hardware failure)

0xE6h

1 1 1 0 0 1 1 0 DIMM(s) failed Memory iBIST or Memory Link Training failure

0xE8h

1 1 1 0 1 0 0 0 No memory available (system halted)

0xE9h

1 1 1 0 1 0 0 1 Unsupported or invalid DIMM configuration (system halted)

0xEAh

1 1 1 0 1 0 1 0 DIMM training sequence failed (system halted)

The LEDs are decoded as follows:

Table 11. POST Progress Code LED Example

 Upper nibble bits = 1010b = Ah
 Lower nibble bits = 1100b = Ch

The two are concatenated as Ach.

Table 12. Diagnostic LED POST Code Decoder

Intel® Server System H2000JF Family Service Guide 65

Appendix C: LED Decoder

Checkpoint

Diagnostic LED Decoder

Description

1 = On, 0=Off

Upper Nibble

Lower Nibble

MSB

LSB

8h

4h

2h

1h

8h

4h

2h

1h

LED

#7

#6

#5

#4

#3

#2

#1

#0

0xEBh

1 1 1 0 1 0 1 1 Memory test failed (system halted)

0xECh

1 1 1 0 1 1 0 0 Unsupported or invalid DIMM configuration (system halted)

0xEDh

1 1 1 0 1 1 0 1 Unsupported or invalid DIMM configuration (system halted)

0xEBh

1 1 1 0 1 0 1 1 DIMM with corrupted SPD data detected (system halted)

QuickPath Interconnect (QPI)

0xA0h

1 0 1 0 0 0 0 0 QPI Initialization

0xA1h

1 0 1 0 0 0 0 1 QPI Initialization

0xA2h

1 0 1 0 0 0 1 0 QPI Initialization

0xA3h

1 0 1 0 0 0 1 1 QPI Initialization

0xA4h

1 0 1 0 0 1 0 0 QPI Initialization

0xA5h

1 0 1 0 0 1 0 1 QPI Initialization

0xA6h

1 0 1 0 0 1 1 0 QPI Initialization

0xA7h

1 0 1 0 0 1 1 1 QPI Initialization

0xA8h

1 0 1 0 1 0 0 0 QPI Initialization

0xA9h

1 0 1 0 1 0 0 1 QPI Initialization

0xAAh

1 0 1 0 1 0 1 0 QPI Initialization

0xABh

1 0 1 0 1 0 1 1 QPI Initialization

0xACh

1 0 1 0 1 1 0 0 QPI Initialization

0xADh

1 0 1 0 1 1 0 1 QPI Initialization

0xAEh

1 0 1 0 1 1 1 0 QPI Initialization

0xAFh

1 0 1 0 1 1 1 1 QPI Initialization

Integrated Memory Controller (IMC)

0xB0h

1 0 1 1 0 0 0 0 Memory Initialization of Integrated Memory Controller

0xB1h

1 0 1 1 0 0 0 1 Memory Initialization of Integrated Memory Controller

0xB2h

1 0 1 1 0 0 1 0 Memory Initialization of Integrated Memory Controller

0xB3h

1 0 1 1 0 0 1 1 Memory Initialization of Integrated Memory Controller

0xB4h

1 0 1 1 0 1 0 0 Memory Initialization of Integrated Memory Controller

0xB5h

1 0 1 1 0 1 0 1 Memory Initialization of Integrated Memory Controller

0xB6h

1 0 1 1 0 1 1 0 Memory Initialization of Integrated Memory Controller

0xB7h

1 0 1 1 0 1 1 1 Memory Initialization of Integrated Memory Controller

0xB8h

1 0 1 1 1 0 0 0 Memory Initialization of Integrated Memory Controller

0xB9h

1 0 1 1 1 0 0 1 Memory Initialization of Integrated Memory Controller

0xBAh

1 0 1 1 1 0 1 0 Memory Initialization of Integrated Memory Controller

0xBBh

1 0 1 1 1 0 1 1 Memory Initialization of Integrated Memory Controller

0xBCh

1 0 1 1 1 1 0 0 Memory Initialization of Integrated Memory Controller

0xBDh

1 0 1 1 1 1 0 1 Memory Initialization of Integrated Memory Controller

0xBEh

1 0 1 1 1 1 1 0 Memory Initialization of Integrated Memory Controller

0xBFh

1 0 1 1 1 1 1 1 Memory Initialization of Integrated Memory Controller

PCI Bus

0x50h

0 1 0 1 0 0 0 0 Enumerating PCI buses

66 Intel® Server System H2000JF Family Service Guide

Appendix C: LED Decoder

Checkpoint

Diagnostic LED Decoder

Description

1 = On, 0=Off

Upper Nibble

Lower Nibble

MSB

LSB

8h

4h

2h

1h

8h

4h

2h

1h

LED

#7

#6

#5

#4

#3

#2

#1

#0

0x51h

0 1 0 1 0 0 0 1 Allocating resources to PCI buses

0x52h

0 1 0 1 0 0 1 0 Hot Plug PCI controller initialization

0x53h

0 1 0 1 0 0 1 1 Reserved for PCI bus

0x54h

0 1 0 1 0 1 0 0 Reserved for PCI bus

0x55h

0 1 0 1 0 1 0 1 Reserved for PCI bus

USB

0x56h

0 1 0 1 0 1 1 0 Initializing USB host controllers

0x57h

0 1 0 1 0 1 1 1 Detecting USB devices

0x58h

0 1 0 1 1 0 0 0 Resetting USB bus

0x59h

0 1 0 1 1 0 0 1 Reserved for USB devices

ATA/ATAPI/SATA

0x5Ah

0 1 0 1 1 0 1 0 Resetting SATA bus and all devices

0x5Bh

0 1 0 1 1 0 1 1 Detecting the presence of ATA device

0x5Ch

0 1 0 1 1 1 0 0 Enable SMART if supported by ATA device

0x5Dh

0 1 0 1 1 1 0 1 Reserved for ATA

SMBus*

0x5Eh

0 1 0 1 1 1 1 0 Resetting SMBus*

0x5Fh

0 1 0 1 1 1 1 1 Reserved for SMBus*

I/O Controller Hub

0x61h

0 1 1 0 0 0 0 1 Initializing I/O Controller Hub

Super I/O

0x63h

0 1 1 0 0 0 1 1 Initializing Super I/O

Local Console

0x70h

0 1 1 1 0 0 0 0 Resetting the video controller (VGA)

0x71h

0 1 1 1 0 0 0 1 Disabling the video controller (VGA)

0x72h

0 1 1 1 0 0 1 0 Enabling the video controller (VGA)

0x73h

0 1 1 1 0 0 1 1 Reserved for video controller (VGA)

Remote Console

0x78h

0 1 1 1 1 0 0 0 Resetting the console controller

0x79h

0 1 1 1 1 0 0 1 Disabling the console controller

0x7Ah

0 1 1 1 1 0 1 0 Enabling the console controller

0x7Bh

0 1 1 1 1 0 1 1 Reserved for console controller

Keyboard (only USB)

0x90h

1 0 0 1 0 0 0 0 Resetting the keyboard

0x91h

1 0 0 1 0 0 0 1 Disabling the keyboard

0x92h

1 0 0 1 0 0 1 0 Detecting the presence of the keyboard

0x93h

1 0 0 1 0 0 1 1 Enabling the keyboard

0x94h

1 0 0 1 0 1 0 0 Clearing keyboard input buffer

0x96h

1 0 0 1 0 1 1 0 Reserved for keyboard

Mouse (only USB)

0x98h

1 0 0 1 0 0 1 0 Resetting the mouse

Intel® Server System H2000JF Family Service Guide 67

Appendix C: LED Decoder

Checkpoint

Diagnostic LED Decoder

Description

1 = On, 0=Off

Upper Nibble

Lower Nibble

MSB

LSB

8h

4h

2h

1h

8h

4h

2h

1h

LED

#7

#6

#5

#4

#3

#2

#1

#0

0x99h

1 0 0 1 0 0 1 1 Detecting the mouse

0x9Ah

1 0 0 1 0 1 1 0 Detecting the presence of mouse

0x9Bh

1 0 0 1 0 1 1 1 Enabling the mouse

0x9Ch

1 0 0 1 0 0 1 0 Reserved for mouse

Serial Port

0xA8h

1 0 1 0 1 0 0 0 Resetting the serial port

0xA9h

1 0 1 0 1 0 0 1 Disabling the serial port

0xAAh

1 0 1 0 1 0 1 0 Detecting the presence of the serial port

0xABh

1 0 1 0 1 0 1 1 Clearing serial port buffer

0xACh

1 0 1 0 1 1 0 0 Enabling serial port

0xADh

1 0 1 0 1 1 0 1 Reserved for serial port

Fixed Media

0xB0h

1 0 1 1 0 0 0 0 Resetting fixed media device

0xB1h

1 0 1 1 0 0 0 1 Disabling fixed media device

0xB2h

1 0 1 1 0 0 1

0

Detecting presence of a fixed media device (SATA hard drive detection, and
so forth)

0xB3h

1 0 1 1 0 0 1 1 Enabling/configuring a fixed media device

0xB4h

1 0 1 1 0 1 0 0 Reserved for fixed media

Removable Media

0xB8h

1 0 1 1 1 0 0 0 Resetting removable media device

0xB9h

1 0 1 1 1 0 0 1 Disabling removable media device

0xBAh

1 0 1 1 1 0 1

0

Detecting presence of a removable media device (SATA CDROM detection,
and so forth)

0xBCh

1 0 1 1 1 1 0 0 Enabling/configuring a removable media device

0xBDh

1 0 1 1 1 1 0 1 Reserved for removable media device

Boot Device Selection (BDS)

0xD0

1 1 0 1 0 0 0 0 Entered the Boot Device Selection phase (BDS)

0xD1

1 1 0 1 0 0 0 1 Return to last good boot device

0xD2

1 1 0 1 0 0 1 0 Setup boot device selection policy

0xD3

1 1 0 1 0 0 1 1 Connect boot device controller

0xD4

1 1 0 1 0 1 0 0 Attempt flash update boot mode

0xD5

1 1 0 1 0 1 0 1 Transfer control to EFI boot

0xD6

1 1 0 1 0 1 1 0 Trying to boot device selection

0xDF

1 1 0 1 1 1 1 1 Reserved for boot device selection

Pre-EFI Initialization (PEI) Core

0xE0h

1 1 1 0 0 0 0 0 Entered Pre-EFI Initialization phase (PEI)

0xE1h

1 1 1 0 0 0 0 1 Started dispatching early initialization modules (PEIM)

0xE2h

1 1 1 0 0 0 1 0 Initial memory found, configured, and installed correctly

0xE3h

1 1 1 0 0 0 1 1 Transfer control to the DXE Core

PEI Modules

0xF0h

1 1 1 1 0 0 0 0 Install PEIM for Platform Status Codes

68 Intel® Server System H2000JF Family Service Guide

Appendix C: LED Decoder

Checkpoint

Diagnostic LED Decoder

Description

1 = On, 0=Off

Upper Nibble

Lower Nibble

MSB

LSB

8h

4h

2h

1h

8h

4h

2h

1h

LED

#7

#6

#5

#4

#3

#2

#1

#0

0xF1h

1 1 1 1 0 0 0 1 Detecting Platform Type

0xF2h

1 1 1 1 0 0 1 0 Early Platform Initialization

0xF3h

1 1 1 1 0 0 1 1 PEI Modules initialized

Driver eXecution Environment (DXE) Core

0xE4h

1 1 1 0 0 1 0 0 Entered EFI driver execution phase (DXE)

0xE5h

1 1 1 0 0 1 0 1 Started dispatching drivers

0xE6h

1 1 1 0 0 1 1 0 Started connecting drivers

DXE Drivers

0xE7h

1 1 1 0 1 1 0 1 Waiting for user input

0xE8h

1 1 1 0 1 0 0 0 Checking password

0xE9h

1 1 1 0 1 0 0 1 Entering BIOS setup

0xEAh

1 1 1 0 1 1 0 0 Flash Update

0xEBh

1 1 1 0 1 1 0 1 Legacy Option ROM initialization

0xECh

1 1 1 0 1 0 0 0 DXE Drivers initialized

0xEDh

1 1 1 0 1 0 0 1 Transfer control to Boot Device Selection (BDS)

0xEEh

1 1 1 0 1 1 0 0 Calling Int 19. One beep unless silent boot is enabled.

0xEFh

1 1 1 0 1 1 0 1 Unrecoverable boot failure

Pre-EFI Initialization Module (PEIM)/Recovery

0x30h

0 0 1 1 0 0 0 0 Crisis recovery initiated because of a user request

0x31h

0 0 1 1 0 0 0 1 Crisis recovery initiated by software (corrupt flash)

0x34h

0 0 1 1 0 1 0 0 Loading crisis recovery capsule

0x35h

0 0 1 1 0 1 0 1 Handing off control to the crisis recovery capsule

0x36h

0 0 1 1 0 1 1 0 Begin crisis recovery

0x3Eh

0 0 1 1 1 1 1 0 No crisis recovery capsule detected

0x3Fh

0 0 1 1 1 1 1 1 Crisis recovery capsule failed integrity check of capsule descriptors

Intel® Server System H2000JF Family Service Guide 69

Appendix D: Getting Help

Appendix D: Getting Help

If you encounter an issue with your server system, follow these steps to obtain support:

1. Visit the following Intel

This web page provides 24x7 support when you need it to get the latest and most complete technical
support information on all Intel® Enterprise Server and Storage Platforms. Information available at
the support site includes:

— Latest BIOS, firmware, drivers and utilities
— Product documentation, installation and quick start guides
— Full product specifications, technical advisories and errata
— Compatibility documentation for memory, hardware add-in cards, chassis support matrix and

operating systems

— Server and chassis accessory parts list for ordering upgrades or spare parts
— A searchable knowledgebase to search for product information throughout the support site

2. If you are still unable to obtain a solution to your issue, send an email to Intel

center using the online form available at

http://supportmail.intel.com/scripts-emf/welcome.aspx.

3. Lastly, you can contact an Intel

available at http://www.intel.com/p/en_US/support/contact/phone (charges may apply). Intel®
customer support suggests filling out the issue report form available at Appendix E: Intel® Server
Issue Report Form to better service the issue.

Intel® also offers Channel Program members around-the-clock 24x7 technical phone support on
Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management at

http://www.intel.com/reseller/.

Note: You will need to log in to the Reseller site to obtain the 24x7 number.

®

support web page at http://www.intel.com/p/en_US/support/server/.

®

’s technical support

®

support representative using one of the support phone numbers

Warranty Information

To obtain warranty information, visit the following Intel® web site:

http://www.intel.com/support/motherboards/server/sb/cs-010807.htm

70 Intel® Server System H2000JF Family Service Guide

Appendix E: Intel® Server Issue Report Form

Appendix E: Intel® Server Issue Report Form

Issue Report Form (Rev 3.6)

Note: Filling out this form completely is required for any escalation.

Customer Contact Information:

Customer Support Case#:

Intel® Server Board or System:

(Example: S2600JF, H2216JF/H2312JF)

Server Chassis:

(Example P4000M. If third-party chassis is used, indicate make and model.)

Base Board Information: (Some information may be found by accessing BIOS and
going through the Server Management menu > System Information)

Baseboard PBA/TA/AA # (Example: 123456-789):

- can be found on the white sticker label on the baseboard.
System BIOS Version:
Intel® Remote Management Module Firmware Version (if applicable):
Intel® Management Module BMC Revision (if applicable):
BMC/mBMC Version:
FRU/SDR Version:
HSC Version:
Has the latest BIOS been tried? (Yes/No):
Has the latest BMC/mBMC been tried? (Yes/No):
Has the latest IMM BMC been tried? (Yes/No):
Has the latest RMM Firmware been tried? (Yes/No):
Has the latest FRU/SDR been tried? (Yes/No):

Has the latest HSC been tried? (Yes/No):

Intel® Server System H2000JF Family Service Guide 71

Appendix E: Intel® Server Issue Report Form

Type

Speed

Spec

Thermal Solution

Processor 1

Processor 2

Processor 3

Processor 4

Manufacturer

Part Number

DRAM Part Number

On Intel® tested list?

Type

Slot

Manufacturer

Model

Firmware

Processor information:

Thermal solution (Heat sink) examples:
(1U, Passive w/air ducting, Active w/fan, and so on)

Memory:

Add-in adapters (Example: NICs, Management Adapters, Serial Expansion Cards, PCI­Express* Adapters, RAID Controllers, SCSI Controllers, and so on):

72 Intel® Server System H2000JF Family Service Guide

Appendix E: Intel® Server Issue Report Form

Description/Use

Manufacturer

Model

Firmware

Manufacturer

Model

Type

Size

Firmware

In Hot Swap Bay?

Other third party hardware (Example: KVM, Chassis, and so on):

Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so on):

Operating System Information (Example: RedHat* Enterprise Linux, Microsoft Windows
Server 2003*, Service Pack 1, OEM CD):

Manufacturer:
Version:
Language version (English, Arabic, and Chinese (Simplified)):
Service Pack Level or Kernel Revision:
Distribution (OEM/Retail):

Intel® RAID Controller: (Example SRCU42E)

RAID controller part number (PBA number):
RAID controller firmware version:
Has the latest RAID firmware been tried? (Yes/No):
RAID driver version:
Has the latest RAID driver been tried? (Yes/No):
RAID volumes configuration (disks and RAID level):
RAID volume use (Boot device/Data Volume):
Is BBU (Battery Backup Unit) installed? (Yes/No):

Intel® Server System H2000JF Family Service Guide 73

Appendix E: Intel® Server Issue Report Form

BBU part number:

Detailed description of issue:

Troubleshooting tried:

Steps to replicate the issue:

74 Intel® Server System H2000JF Family Service Guide

Appendix E: Intel® Server Issue Report Form

Issue impact statements:
Do you have any potential Intel® system, or component purchases that this issue is holding up?

If yes, please provide a brief description below.

Do you have systems already purchased that are not being delivered to your customers
because of this issue? If yes, please provide a brief description below.

Have you returned systems or components to your place of purchase because of this issue? If
yes, please provide a brief description below.

*All other brands and names are property of their respective owners.

Intel® Server System H2000JF Family Service Guide 75