Monthly Specification Update
Intel® Server Board S5000PAL
Intel® Server Board S5000XAL
Intel® Server System SR1500AL
Intel® Server System SR1550AL
Intel® Server System SR2500AL
Intel Order Number D65289-036
October 2011
Enterprise Platforms and Services Marketing
Enterprise Platforms and Services Marketing Monthly Specification Update
ii
Date
Modifications
June 2006
Initial release.
August 2006
Updated errata #6, 8, 16, 18, 19, 21, 22, 23, 24, 25, 26, and 27. Errata #28 were added.
November 2006
Errata #30, 31, 32 , 33, and 34 were added; documentation changes #3, 4 were added.
June 2007
Errata # 42, 43, 44, 45, 46, 47, 48, and 49 were added.
July 2007
Updated errata #36 and #42. Errata # 50 were added.
August 2007
Updated erratum #47.
September 2007
Errata #51, 52, and 53 were added.
October 2007
Updated errata # 42; err ata # 54 were added.
December 2007
Errata # 55 was added.
February 2008
Errata # 56 was added.
January 2009
Errata #60 and #61 were added.
April 2009
Errata #62 and #63 were added.
July 2009
Errata #64 was added.
September 2009
Errata #65 was added.
December 2010
Errata #66 was added.
February 2011
Errata #67 and #68 were added.
October 2011
Errata #69 was added
Revision History
February 2007 Errata # 35, 36, and 37 were added; updated errata # 25 and 33.
March 2007 Errata # 38, 39, and 40 were added.
April 2007 Errata #41 and 42 were added.
August 2008 Errata # 57 was added.
October 2008 Errata # 58 and # 59 were added.
Disclaimers
The Intel Products Specif i ed m ay contain design defects or er r or s known as errata that may cause
the products to deviate from the published specificat ions. Current characteriz ed er r at a are
documented in this Specification Update.
Information in this docum ent is provided in connection with I ntel products. No license, expr ess or
implied, by estoppel or otherwise, to any intellectu al pr oper t y rights is granted by t his document.
Except as provided in Intel's Terms and Conditions of Sale for such products, Intel assum es no
liability whatsoever, and I nt el disclaims any express or im pl ied w arr anty, relating to sale and/or use
of Intel products including lia bility or warranties relati ng t o fitness for a particular purpos e,
merchantability, or infring em ent of any patent, copyright or ot her intellectual property r ight . I nt el
products are not intended for use in medical, life saving, or l if e sust aining applications. Intel may
make changes to specifications and product descri pt ions at any time, without notice.
Contact your local Intel sales office or your distributor to obtain the latest specifications and before
placing your product order .
Intel, Itanium, Pentium, an d Xeon are trademarks or registered trademarks o f Int el C or por ation.
*Other brands and names may be claimed as the property of other s.
Monthly Specification Update Enterprise Platforms and Services Marketing
iii
Copyright © Intel Corporat ion 2006-2011.
Enterprise Platforms and Services Marketing Monthly Specification Update
iv
Contents
Preface ....................................................................................................................................... 1
Summary Tables of Changes....................................................................................................... 2
Errata .......................................................................................................................................... 5
1. IPMI over serial direct connect not supported ......................................................... 5
2. Serial over LAN and IPMI over LAN connections may terminate unexpectedly
under certain conditions ........................................................................................................... 5
3. Intermittent beep code 1-5-2-1 when booting with two processors ......................... 5
4. Power supply population errors may not display in the SEL ................................... 5
5. Fan 5 may report a reading of 0 RPM after the BMC is updated ............................ 6
6. The BMC may not respond to the IPMI command, Send Message sent via LAN .... 6
7. Fans may take a long time to slow down after fan boosting .................................... 7
8. System requires ~35 seconds after AC power is applied before the power button
responds 7
9. SEL events for Hot-swap Controller (HSC) may appear after a DC cycle ............... 7
10. Fans may run faster than expected after exiting BIOS setup .................................. 7
11. System fault LED may report incorrect status for some events ............................... 8
12. Fan removal does not generate a SEL event ......................................................... 8
13. Power supply redundancy state is misleading when only one power supply is
installed 9
14. Hot-swap Controller (HSC) and Local Control Panel (LCP) updates may take a
long time 9
15. Console Redirection Baud Rate Setting auto changing to 19.2K with Serial Over
LAN (SOL) active ..................................................................................................................... 9
16. Serial Over LAN (SOL) unable to redirect DOS output ......................................... 10
17. Password on boot not supported .......................................................................... 10
18. Intel® Embedded Server RAID Technology II option is not enabled in initial BIOS
release 10
19. HSC and BMC versions intermittently not seen in BIOS setup ............................. 10
20. Intel® Server Boards S5000PAL/S5000XAL and Intel® Server System SR1500AL
show a “Changes in Hardware or Drivers Detected” error message during WHQL ACPI stress
testing 11
21. POST LEDs do not turn off after operating system loads ..................................... 11
22. Checkup7.exe (microcode update utility) is not storing microcode in BIOS .......... 12
23. Intel® RAID Controller SRCSAS144E causes systems to reset multiple times
before completing POST ........................................................................................................
24. Change Logo Utility does not save modified BIOS capsule files with correct
extension 13
25. PS/2 keyboards and mice may stop functioning after Red Hat* Enterprise Linux is
installed 13
12
Monthly Specification Update Enterprise Platforms and Services Marketing
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26. Failures seen installing to a SATA drive when SATA is set to “Legacy” in the BIOS
setup 14
27. System hangs after disabling on-board video in the BIOS setup .......................... 14
28. The SMBIOS entry point may not be visible under certain hardware configurations14
29. Intel® Embedded Server RAID Technology II and I/O module IRQ routing conflict15
30. SuSE* Linux Enterprise Server may not install successfully with Intel® Embedded
Server RAID Technology II enabled ....................................................................................... 15
31. Red Hat* Enterprise Linux 4 and BIOS setup display a different L2 cache size for
the Quad-Core Intel® Xeon® processor 5300 Series ............................................................. 16
32. Change Logo Utility causes BIOS corruption ........................................................ 16
33. Microsoft Windows System Event Viewer* may record Error Event with ID 11 ..... 16
34. After the system reboots, the POST screen may generate "NMI has been received
- System Halted" message ..................................................................................................... 17
35. Intel® RAID Web Console 2 utility displays “Unexpected Sensor” warning
message in Microsoft Windows* operating system ................................................................ 17
36. Random drives may go offline when a sixth drive is installed and Intel® Embedded
Server RAID Technology II is enabled in the Intel® Server System SR2500ALBRP .............. 18
37. Intel recommends enterprise-class hard drives for use with Intel® Server Systems18
38. Dual Gigabit Expansion Module may not properly reset ....................................... 18
39. SAS drive in a ROMB RAID 5 may drop offline during a reboot in the Intel® Server
System SR2500PALLX .......................................................................................................... 19
40. Intel® Server System SR2500ALLX sixth hard drive filler panel is difficult to
remove 19
41. SuSE* Linux Enterprise Server unable to boot after basic installation .................. 20
42. Drives may not be detected or may go offline in the Intel® Server System
SR2500ALBRP when operating at SATA 3GB/s data rate ..................................................... 20
43. New versions of BMC firmware with previous versions of BIOS cause system
POST failure .......................................................................................................................... 21
44. Intel® Server System SR2500ALLX may operate louder than expected .............. 21
45. Red Hat* Enterprise Linux may report the wrong processor speed ....................... 21
46. The SuSE* Linux Enterprise Server 10 driver for SAS HW RAID causes unwanted
error logs during installation ................................................................................................... 21
47. IERR or thermal trip event reported in System Event Log (SEL) after system power
on 22
48. USB device generates “The following boot-start or system-start driver(s) failed to
load: i8042prt" error message in Microsoft Windows* operating systems ............................... 23
49. Microsoft Windows* and Intel® RAID Web Console II report an error when the
ASR2500SATAPE kit is used ................................................................................................. 23
50. System may log IERRs when running certain Red Hat* Enterprise Linux versions
on the Intel® Server Board S5000PAL with video driver ati_drv.o 6.5.6 ................................. 23
51. Microsoft Windows* operating systems installed without a service pack will display
blue screen with BIOS 79 and 81 ...........................................................................................
24
52. Sluggish system performance may be experienced with BMC 60......................... 25
Enterprise Platforms and Services Marketing Monthly Specification Update
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53. Downgrading the firmware of the Integrated RAID (ROMB), Intel® Embedded
Server RAID Technology II, or SAS may cause system damage ........................................... 25
54. In the Intel® Server Systems SR2500ALLX and SR1550ALSAS, flashing of SAS
firmware 1.22 and SAS BIOS 06.16.00 makes hard drive #1 (upper left drive tray) undetected
during SAS controller scanning .............................................................................................. 25
55. Microsoft Windows 2003 R2 SP2* may display blue screen during an operating
system boot or shutdown with a specific version of Intel
I/OAT driver .................................. 26
56. Server System Event Log (SEL) time may be one day later than BIOS time after
entering year 2008. ................................................................................................................ 27
57. Performance Power Management Error in Microsoft Windows Server 2008* ....... 27
58. Midplane2 hardware RAID produces unexpected beep sounds during system
POST 28
59. Platform Confidence Test (PCT) fails with BIOS 89/91 on Intel® Server Board
S5000PAL/S5000XAL............................................................................................................ 28
60. USB mouse may hang in BIOS 94 RAID Console ................................................ 28
61. PCI IBIST Error with BIOS 84 ............................................................................... 29
62. System May Hang during Login or Shutdown ....................................................... 29
63. Hard Disks Are Difficult to I nstall in Intel® Server System SR2500AL and Intel®
Server Chassis SR2500 ......................................................................................................... 29
64. System May not Boot After Multiple DC power Cycles with BIOS Revision R009830
65. System will not skip CD/DVD drive with BIOS Revision R0098 when RMM2
installed 30
66. Please use AXXMINIDIMM512 as the replacement solution for AXXMINIDIMM
which is EOLed ...................................................................................................................... 31
67. Minus “year” number to go past “2000” at BIOS “system date” set up interface will
cause the server system to hang ........................................................................................... 31
68. Please do not downgrade BIOS from factory shipped BIOS 101 to any previous
version ............................................................................................................................. 31
69. The Serial Por t Console Redirection displays the Adaptec® 5805 RAID
Configuration Utilitye incorrectly
Documentation Changes ........................................................................................................ 33
1. The SMBUS block diagram (Figure #16) provided in Rev. 1.1 of the Intel
®
Server
Board S5000PAL/S5000XAL TPS requires changes to accurately reflect production hardware
design ............................................................................................................................. 33
2. The power block diagram (Figure #25) as provided in Rev. 1.1 of the Intel
®
Server
Board S5000PAL/S5000XAL TPS does not reflect the final, production-level baseboard
design ............................................................................................................................. 34
3. SAS/SAS RAID midplane board (Figure #22) as provided in Rev.1.0 of the Intel
®
Server System SR2500AL TPS should swap the descriptions of items A and K .................... 35
4. Front panel pin-out in the Intel
®
Server Board S5000PAL Quick Reference Label is
incorrect ............................................................................................................................. 36
Monthly Specification Update Enterprise Platforms and Services Marketing
1
Preface
This document communicates product Errata and Documentation Changes and Corrections for
the following Intel Server Products:
• Intel
• Intel
• Intel
• Intel
• Intel
• Intel
• Intel
• Intel
Refer to the Dual-Core Intel
Number: 313065) for specification updates concerning the Dual-Core Intel
5000 Series processors. Items contained in the Dual-Core Intel
®
Server Board S5000PAL
®
Server Board S5000XAL
®
Server Chassis SR1500
®
Server Chassis SR1550
®
Server Chassis SR2500
®
Server System SR1500AL
®
Server System SR1550AL
®
Server System SR2500AL
®
Xeon® Processor 5000 Sequence Specification Update (Order
®
®
Xeon® Processor 5000
Xeon® Processor
Sequence Specification Update that do not apply to the products in this document or were
worked around are noted in this document. Otherwise, it should be assumed that any processor
errata for a given stepping are applicable to the Printed Board Assembly (PBA) revisions(s)
associated with that stepping.
This document communicates the following types of changes:
• Specification Changes are modifications to the current published specifications for a
given product. These include typos, errors, or omissions. The next release of the
document will incorporate the specified changes.
• Specification Clarifications describe a supported feature or function in greater detail or
further highlight their impact to a complex design requirement. The next release of the
document will incorporate these clarifications.
• Errata are design defects or deviations from current published specifications for a given
product. Published errata may or may not be corrected. Hardware and software
designed to be used with any given processor stepping must assume that all errata
documented for that processor stepping is present on all devices.
Enterprise Platforms and Services Marketing Monthly Specification Update
2
Doc
Intel intends to update the appropriate documentation in a future revision.
Fix
Intel intends to correct this erratum.
Fixed
This erratum was corrected.
No Fix
There are no plans to correct this erratum.
Shaded
No. Plans
Description of Errata
1.
Doc
IPMI over serial direct connect not supported.
2.
Fix
Serial over LAN and IPMI over LAN connections may terminate unexpectedly under certain conditions.
6.
Fixed
The BMC may not respond to the IPMI command, Send Message sent via LAN.
7.
Fixed
Fans may take a long time to slow down after fan boosting.
8.
Fixed
System requires ~35 seconds after AC is power applied before the power button responds.
9.
Fix
SEL events for Hot-swap Controller (HSC) may appear after a DC cycle
10.
Fixed
Fans may run faster than expected after exiting BIOS setup.
11.
Fixed
System fault LED may report incorrect status for some events.
12.
Fixed
Fan removal does not generate a SEL event.
15.
Fixed
Console Redirection Baud Rate Setting auto changing to 19.2K with Serial Over LAN (SOL) active.
16.
Fixed
Serial Over LAN (SOL) unable to redirect DOS output.
17.
No Fix
Password on boot not supported.
18.
Fixed
Intel® Embedded Server RAID Technology II option is not enabled in the initial BIOS release.
19.
Fixed
HSC and BMC versions intermittently not seen in BIOS setup
20.
Fixed
Intel® Server Boards S5000PAL/S5000XAL and Intel® Server System SR1500AL show a “Changes in
23.
Fixed
Intel® RAID Controller SRCSAS144E causes systems to reset multiple times before completing POST.
24.
Fixed
Change Logo Utility does not save modified BIOS capsule files with correct extension.
25.
Fixed
PS/2 keyboards and mice may stop functioning after Red Hat* Enterprise Linux is installed.
26.
Fixed
Failures seen installing to a SATA drive when SATA is set to “Legacy” in BIOS setup.
Summary Tables of Changes
The following tables provide an overview of known errata and known document changes that
apply to the specified Intel Server Products. The tables use the following notations:
This item is new or was modified from the previous specification update.
Table 1. Errata Summary
3.
4.
5.
13. Fix Power supply redundancy state is misleading when only one power supply is installed.
14. Fix Hot-swap Controller (HSC) and Local Control Panel (LCP) updates may take a long time
Fix Intermittent beep code 1-5-2-1 when booting with two processors.
Doc Power supply population errors may not appear in the SEL.
Fix Fan 5 may report a reading of 0 RPM after the BMC is updated.
Hardware or Drivers Detected” error message during WHQL ACPI stress testing.
21. Fixed POST LEDs do not t urn off aft er operating system loads.
22. Fixed Checkup7.exe (microcode update utility) is not storing microcode in BIOS.
Monthly Specification Update Enterprise Platforms and Services Marketing
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30.
No Fix
SuSE* Linux Enterprise Server may not install successfully with Intel® Embedded Server RAID
31.
No Fix
Red Hat* Enterprise Linux 4 and BIOS setup display a different L2 cache size for the Quad-Core Intel®
33.
Fixed
Microsoft Windows System Event Viewer* may record Error Event with ID 11
34.
Fixed
POST screen may generate "NMI has been received - System Halted" message after the system
35.
Fixed
Intel® RAID Web Console 2 utility displays “Unexpected Sensor” warning message in Microsoft
36.
Fixed
Random drives may go offline when a sixth drive is installed and Intel® Embedded Server RAID
37.
No Fix
Intel recommends enterprise class hard drives for use with Intel® Server Systems.
38.
Fix
Dual Gigabit Expansion Module may not properly reset.
39.
Fixed
SAS drive in a ROMB RAID 5 may drop offline during a reboot in the Intel® Server System
40.
No fix
Intel® Server System SR2500ALLX sixth hard drive filler panel is difficult to remove.
41.
No fix
SUSE* Linux Enterprise Server unable to boot after basic installation.
42.
Fixed
Drives may not be detected or may go offline in the Intel® Server System SR2500ALBRP when
46.
Fixed
The SuSE* Linux Enterprise Server 10 driver for SAS HW RAID causes unwanted error logs during
47.
Fixed
IERR or thermal trip event reported in System Event Log (SEL) after system power on.
49.
No Fix
Microsoft Windows* and Intel® RAID Web Console II report an error when the ASR2500SATAPE kit is
50.
No Fix
System may log IERRs when running Red Hat* Enterprise Linux 4, Update 4 on the Intel® Server
52.
Fixed
Sluggish system performance may be experienced with BMC60.
53.
No Fix
Downgrading the firmware of the Integrated RAID (ROMB), Intel® Embedded Server RAID Technology
57.
Fix
Performance Power Management Error in Microsoft Windows Server 2008*.
58.
Fixed
Midplane2 hardware RAID produces unexpected beep sounds during system POST.
59.
Fixed
Platform Confidence Test (PCT) fails with BIOS 88 and later version.
60.
Fix
USB mouse may hang in BIOS 94 RAID Console.
27. Fixed System hangs after disabling onboard video in BIOS setup.
28. Fixed The SMBIOS entry point may not be visible under certain hardware configurations.
29. Fixed Intel® Embedded Server RAID Technology II and IO module IRQ routing conflict.
Technology II enabled.
Xeon® processor 5300 Series.
32. Fixed Change Logo Utility causes BIOS corruption.
reboots.
Windows* operating system.
Technology II is enabled in the Intel® Server System SR2500ALBRP.
SR2500PALLX.
operating at SATA 300 MB/s data rate.
43. No Fix New versions of BMC firmware with previous versions of BIOS cause system POST failure.
44. Fixed Intel® Server System SR2500ALLX may operate louder than expected.
45. No Fix Red Hat* Enterprise Linux may report the wrong processor speed.
installation.
48. No Fix USB device generates “The following boot-start or system-start driver(s) failed to load: i8042 pr t" error
message in Windows* operating systems.
used.
Board S5000PAL with video driver ati_drv.o 6.5.6.
51. Fixed Microsoft Windows* operating system installed without a service pack will display blue screen with
BIOS 79 and 81.
II or SAS may cause system damage.
54. Fixed In the Intel® Server Systems SR2500ALLX and SR1550ALSAS, flashing of SAS firmware 1.22 and
SAS BIOS 06.16.00 makes hard drive #1 (upper left drive tray) undetected during SAS controller
scanning.
55. Fixed Microsoft Windows 2003 R2 SP2* may display blue screen during an operating system boot or
shutdown with a specific version of Intel
I/OAT driver.
56. Fix Server System Event Log (SEL) time may be one day later than BIOS time after entering year 2008.
Enterprise Platforms and Services Marketing Monthly Specification Update
4
64.
Fix
System May not Boot After Multiple DC power Cycles with BIOS Revision R0098.
65.
Fix
System will not skip CD/DVD drive with BIOS Revision R0098 when RMM2 installed.
66.
Fixed
Please use AXXMINIDIMM512 as the replacement solution for AXXMINIDIMM which is EOLed.
67.
No Fix
Minus “year” number to go past “2000” at BIOS “system date” set up interface will cause the server
68.
No Fix
Please use AXXMINIDIMM512 as the replacement solution for AXXMINIDIMM which is EOLed.
69.
TBD
The Serial Port Console Redirection displays the Adaptec® 5805 RAID Configuration Utility incorrectly
No. Plans Document Name
Description of Documentation Change
1.
Fixed
Intel® Server Board
The SMBUS block diagram (Figure #16) as provided in Rev 1.1
2.
Fixed
Intel® Server Board
The power block diagram (Figure #25) as provided in Rev 1.1 of
3.
Fix
Intel® Server System
SAS/SAS RAID mid-plane board (Figure #22) as provided in
4.
Fix
Intel® Server Board S5000PAL
The front panel pin-out on the Intel® Server Board S5000PAL
61. No Fix PCI IBIST Error with BIOS84.
62. Fix System may hang during login or Shutdown.
63. Fixed
Hard Disks are Difficult to I nstall in Intel® Server System SR2500AL and Intel® Server Chassis
SR2500.
system to hang.
Table 2. Documentation Changes
S5000PAL/S5000XAL
Technical Product
Specification Rev. 1.1
S5000PAL/S5000XAL
Technical Product
Specification Rev. 1.1
SR2500AL Technical Product
Specification Rev. 1.0
Quick Reference Label
of the Intel® Server Board S5000PAL/S5000XAL TPS requires
changes to accurately reflect production hardware design.
the Intel® Server Board S5000PAL/S5000XAL TPS does not
reflect final production level basebo ard des ign.
Rev.1.0 of the Intel® Server System SR2500AL TPS should
swap the descriptions of items A and K.
Quick Reference Label is incorrect.
The following sections provide in-depth descriptions of each erratum/documentation change
indicated in Tables 1 and 2. The errata and documentation change numbers referenced in the
following sections correspond to the numbers in Tables 1 and 2.
Monthly Specification Update Enterprise Platforms and Services Marketing
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Errata
1. IPMI over serial direct connect not supported
Problem Dual-Core I ntel® Xeon® processor 5000 sequence-based server boards list
support for IPMI access via serial direct connect. Serial access to the BMC is
not supported at this time.
Implication Users should use the IPMI over LAN interface to connect to the BMC.
Note: This only affects serial and terminal mode access to the BMC; this does
not affect BIOS console redirection and operating system redirection via serial
port.
Status This erratum may be fixed in a future firmware revision and hardware revision.
Workaround None.
2. Serial over LAN and IPMI over LAN connections may terminate
unexpectedly under certain conditions
Problem During an active serial over LAN connection or an active IPMI over LAN
connection to the BMC, the connect ion may be intermittently lost dur ing a DC
cycle or reset.
Implication The user’s connection may be lost and the user must reconnect to the session.
Status This erratum may be fixed in a future firmware revision.
Workaround None.
3. Intermittent beep code 1-5-2-1 when booting with two processors
Problem During POST, if two processors are installed, the system may pause at POST
code 0x13 (SMM Initialization). This may result in a 1-5-2-1 beep code and a
processor event in the System Event Log (SEL).
Implication The system may log erroneous errors in the SEL or via beep code, and under
some conditions, the system may halt at 0x13 and require an AC cycle.
Status This erratum is fixed in BMC release 47 and later releases.
Workaround If an error is encountered, AC cycle the system and the system should run
normally.
4. Power supply population errors may not display in the SEL
Enterprise Platforms and Services Marketing Monthly Specification Update
6
Problem The BMC does not g ive any indication if a single power supply is improperly
installed in a redundant chassis.
Implication Some chassis require power supplies to be installed in specific slots if a single
power supply is installed.
Status This erratum may be fixed in a future firmware revision.
Workaround None.
5. Fan 5 may report a reading of 0 RPM after the BMC is updated
Problem Af t er a BMC update, fan 5 may not return an accurate reading until AC power
is cycled.
Implication Intel
Status This erratum may be fixed in a future firmware revision.
Workaround AC cycle the system again and the system should run normally.
®
System Management Software and other software may display a reading
of 0 RPM for this sensor. The BMC may respond as though this fan has failed
and fan redundancy is lost. This causes the system fault LED and fan status
LED to indicate a failure for this sensor. In addition, the fans will run in a high
speed “boost” state.
6. The BMC may not respond to the IPMI command, Send Message sent via
LAN
Problem The BMC may not respond correctly to a Send Message command from the
LAN channel to the IPMB channel. This issue only affects an IPMI 2.0 based
RMCP+ session not an IPMI 1.5 based RMCP session.
Implication Remote IPMI over LAN software cannot forward commands to the IPM B bus.
Status This erratum is fixed in BMC release 50 and later releases.
Workaround Software developers should use IPMI 1.5 based sessions to bridge commands
to the IPMB channel.
Monthly Specification Update Enterprise Platforms and Services Marketing
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7. Fans may take a long time to slow down after fan boosting
Problem System fans that “boost” due to an increased processor temperature may not
return to normal speed immediately after the processor temperature returns to
normal.
Implication If the system fans boost due to a high processor temperature, the BMC does
not restore the fans to a normal speed until a similar amount of time spent in a
boosted state passes. For example, if a high processor temperature caused the
fans to boost for five minutes, the fans would not return to normal until five
minutes after the processor temperature returned to normal.
Status This erratum is fixed in BMC release 59 and later releases.
Workaround The fans will return to normal speed over time.
8. System requires ~35 seconds after AC power is applied before the
power button responds
Problem The BMC requires approximately 35 seconds to fully initialize the system after
an AC cycle before the system can be powered on.
Implication After an AC cycle, a user must wait approximately 35 seconds before the
power button responds. T he BMC causes the front panel LED to blink in an
alternating amber/green pattern while the BMC initialization is in progress.
Users should wait until the LED stops blinking in this pattern before pressing
the power button.
Status This erratum is fixed in BMC release 50 and later releases.
Workaround None.
9. SEL events for Hot-swap Controller (HSC) may appear after a DC cycle
Problem The HSC may log critical and non-critical temperature events in the SEL after a
DC cycle.
Implication The SEL events are “deassertion” events, which are not an indication of a
problem with the system. Users can ignore these events as they are not errors
or an indication of a problem in the system.
Status This erratum will be fixed in a future HSC firmware revision.
Workaround None.
10. Fans may run faster than expected after exiting BIOS setup
Enterprise Platforms and Services Marketing Monthly Specification Update
8
Problem Some syst em fans may run faster after exiting the BIOS setup using the “Save
and Exit” option.
Implication The system may generate more fan noise than normal.
Status This erratum is fixed in BMC release 59 and later releases.
Workaround The system must be AC cycled or allowed to boot to the operating system and
then reset to restore fans to their normal speeds.
11. System fault LED may report incorrect status for some events
Problem The system fault LED may report incorrect status for some events. The proper
LED state is described in the server board TPS, but some events may not
reflect the states described in the TPS.
Implication The user may receive an incorrect indication via the system fault LED. The
user should verify the system state by looking at the SEL.
Status This erratum is fixed in BMC release 59 and later releases.
Workaround None.
12. Fan removal does not generate a SEL event
Problem Fan r emoval does not trigger a fan failure event.
Implication Simulating a fan failure by fan removal does not work.
Status This erratum is fixed in BMC release 59 and later releases.
Workaround None.
Monthly Specification Update Enterprise Platforms and Services Marketing
9
13. Power supply redundancy state is misleading when only one power
supply is installed
Problem If a single power supply is installed in a chassis that supports redundant power
supplies, the BMC indicates the power supply redundancy state as “redundant”.
Implication In a single power supply configuration, the redundancy sensor should be
ignored. Redundant chassis with fully redundant power supplies accurately
reflect the redundancy status.
Status This erratum may be fixed in a future firmware revision.
Workaround None.
14. Hot-swap Controller (HSC) and Local Control Panel (LCP) updates may
take a long time
Problem The Hot Swap Controller (HSC) and Intel Local Control Panel (LCP) updates
may take a long time. The time to complete each update could exceed 30
minutes.
Implication Updating HSC and LCP may take a long time.
Status This erratum may be fixed in a future firmware revision.
Workaround None.
15. Console Redirection Baud Rate Setting auto changing to 19.2K with
Serial Over LAN (SOL) active
Problem If co nf iguring a SOL connection, the only baud rate allowed is 19.2K. If any
other baud rate is selected, the system will always revert back to 19.2K after
the DC cycle.
Implication Users will not be able to configure a SOL connection with a different baud rate
for their application.
Status This erratum is fixed in BIOS release R0045 and later releases.
Workaround None.
Enterprise Platforms and Services Marketing Monthly Specification Update
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16. Serial Over LAN (SOL) unable to redirect DOS output
Problem No SOL output displays when booted to DOS. SOL only redirects F2 Setup and
POST output.
Implication Users who require SOL to redirect DOS output cannot use this feature.
Status This erratum is fixed in BIOS release R0054 and later releases.
Workaround None.
17. Password on boot not supported
Problem If an admin or user password is defined in the BIOS setup , these will be
required before the user can enter the BIOS Setup. There is no option to
configure a password during POST before the server boots.
Implication Users will not be able to create a password and will not require a password on
boot.
Status Intel does not intend to fix this erratum.
Workaround None.
18. Intel® Embedded Server RAID Technology II option is not enabled in initial
BIOS release
Problem The Intel® Embedded Server RAID Technology II feature that was available in
pre-production BIOS releases is not available in the initial production BIOS
release. The option ROM that allows configuration of the Intel
Server RAID Technology II was deemed not ready for production by Intel at this
time.
Implication Users who require or were planning to use this feature in their production
environments must wait for a post-launch BIOS release, which will have this
feature enabled.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround Several hardware RAID options are readily available and supported by Intel
Server Boards. Consult the product Tested Hardware and Operating System
List for a va riety of hardware options. No workarounds for the Intel
Server RAID Technology II are available.
®
Embedded
®
Embedded
®
19. HSC and BMC versions intermittently not seen in BIOS setup
Problem BMC and HSC revision information is intermittently missing from the BIOS
setup.
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Implication HSC and BMC information is not easily found.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround Users must use the DOS utility, “fwpiaupd.exe” to probe and get the backplane
HSC information. Boot to DOS and using the fwpiaupd.exe utility,that is used to
flash the BMC and HSC code onto the server system, enter the following
command
fwpiaupd –i –address={c0, c2}
where c0 is the primary backplane address and c2 is the secondary backplane
address. This provides you with the operational code revision for the HSC on
each backplane.
To retrieve the BMC version information, use the same “fwpiaupdt.exe” utility
with the following command:
fwpiaupdt –i –address=20
20. Intel® Server Boards S5000PAL/S5000XAL and Intel® Server System
SR1500AL show a “Changes in Hardware or Drivers Detected” error
message during WHQL ACPI stress testing
Problem While running Microsoft Windows Hardware Compatibility Test (HCT)* 12.1
ACPI stress device I/O or any HCT test that needs to reboot, the system
displays the following error message: “Changes in Hardware or Drivers
Detected”.
Implication This message may prevent users from receiving Microsoft WHQL* certification.
Status This erratum is fixed in BIOS release R0045 and later releases.
Workaround If the system is shut down and restarted (rather than rebooted) between tests,
the error does not appear.
21. POST LEDs do not turn off after operating system loads
Problem The POST Code LEDs at the rear of the system do not turn off once POST
completes and the operating system loads. The POST code LEDs display
[Green Red Green Red] at the rear of the system.
Implication Since the LEDs are lit on the server board, user may believe that that an error
occurred.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround None.
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22. Checkup7.exe (microcode update utility) is not storing microcode in BIOS
Problem The Checkup7.exe utility, which is used to update the processor microcode in
the BIOS, is not working properly. The utility says it completes the flash update
successfully; however, upon the next reboot, the microcode is not actually
present in the BIOS.
Implication Users cannot update their BIOS with a new processor microcode.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround Users must update to the latest BIOS revision which includes t he latest
processor microcode releases. They cannot use this utility to add a microcode
patch to the existing BIOS.
23. Intel® RAID Controller SRCSAS144E causes systems to reset multiple
times before completing POST
Problem With the Intel® RAID Controller SRCSAS144E installed in the system, the
system may become caught in a reset loop during POST. The system resets
itself four to five times before completing POST. This is seen early in POST
within the first few seconds of power on and before video initialization. POST
code LEDs show 0x21 "Chipset" Initializing a chipset component.
Implication POST takes approximately 15-20 seconds longer to complete.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround Moving the RAID controller into a different slot sometimes resolves this issue.
Populating the card in a slower bus (x4 or x8) seems to make this issue appear
less frequently.
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24. Change Logo Utility does not save modified BIOS capsule files with
correct extension
Problem When using the Change Logo Utility to modify a BIOS capsule file and replace
the Intel Splash Screen logo with a new one, it fails to save the new capsule file
with a .cap extension. The file produced has an .fd extension. The file is the
correct capsule file but has the wrong extension.
Implication Users may be confused and believe the utility is not saving the file in the
correct format.
Status This erratum is fixed in version 4.16 of the utility.
Workaround When saving the file in the “Save As” dialog box, select Capsule File (*.cap)
from the ‘Save as Type’ drop-down box. In the File Name box, type the name
of the file with the .cap extension. It is important you include the ‘.cap’
extension in the file name; otherwise, the Change Logo Utility saves the file
with the incorrect extension.
If you forget to include the ‘.cap’ in the file name but you selected ‘Capsule File
(*.cap)’ in the ‘Save as Type’ drop-down box, you can rename the file from
an .fd extension to a .cap extension and this works as well.
25. PS/2 keyboards and mice may stop functioning after Red Hat*
Enterprise Linux is installed
Problem After installing Red Hat* Enterprise Linux on a system with BIOS release
R0045, the PS/2 keyboard and mouse stop working; however, USB keyboards
and mice work.
Implication Users cannot use the Linux operating system if a PS/2 keyboard and mouse
are installed.
Status This erratum is fixed in BIOS release R0054 and later releases.
Workaround If the user goes into the BIOS setup and disables port 60/64 emulation, PS/2
keyboards and mice will continue to work. If USB keyboards and mice are used,
the user should enable port 60/64 emulation.
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26. Failures seen installing to a SATA drive when SATA is set to “Legacy” in
the BIOS setup
Problem I f a user has SATA se t to “Legacy” in the BIOS setup and tries to install an
operating system, the installation may fail.
Implication Users who require SATA to be configured in legacy mode may not be able to
get their operating system to install properly.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround If possible, leave SATA in enhanced mode. No workaround exists for the
legacy mode issue.
27. System hangs after disabling on-board video in the BIOS setup
Problem Af t er disabling on-board video in the BIOS setup, the system hangs during
POST.
Implication Users cannot disable on-board video via the BIOS setup.
Status This erratum is fixed in BIOS release R0057 and later releases.
Workaround Adding in a video controller automatically disables the onboard video. It is not
necessary to manually disable the video controller via the BIOS setup. No
workaround exists for configurations that do not include video controller support.
28. The SMBIOS entry point may not be visible under certain hardware
configurations
Problem The server BIOS maintains an area in memory to act as an entry point to locate
the SMBIOS area. This entry point includes the anchor string “_SM_”, memory
pointers and information about the SMBIOS area as required by the SMBIOS
specification. This information is dynamically created by the BIOS during POST
and is placed in a required memory range between 000F0000h-000FFFFFh.
Hardware configurations that require large amounts of memory at POST
(option ROM space or I/O configuration space) could fill up this memory range
and the SMBIOS entry point cannot be created correctly.
Implication This problem shows an inability for software to locate the SMBIOS records.
This can affect management software and also some Intel provided update
utilities, including : BIOS update utilities and FRUSDR update utilities. An error
may also appear in the BIOS error manager. Intel update utilities generate an
error and abort before performing an update.
Status This erratum is fixed in BIOS release R0060 and later releases.
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Workaround If a specific hardware configuration experiences this issue, remove the add-in
PCI and PCI Express* cards to reduce the amount of add-in card resource
space used. Perform the system update (BIOS, FRUSDR) and replace the
add-in cards when updates are completed.
29. Intel® Embedded Server RAID Technology II and I/O module IRQ routing
conflict
Problem If the Intel® Embedded Server RAID Technology II is enabled in the BIOS while
an I/O module is installed, the system hangs at the RAID Option ROM on the
next reboot due to the RAID device’s IRQ not being serviced properly.
Implication The Intel
used while an I/O module is installed in the system.
Status This erratum is fixed since BIOS release R0061 and later releases.
Workaround None.
®
Embedded Server RAID Technology II option in BIOS cannot be
30. SuSE* Linux Enterprise Server may not install successfully with Intel®
Embedded Server RAID Technology II enabled
Problem If SuSE* Linux Enterprise Server is being installed with Intel® Embedded
Server RAID Technology II enabled, the RAID array may not be detected after
the driver is loaded, which results in an installation failure.
Implication The AHCI.o module inside the operating system is loaded prior to the third-
party driver and, therefore, may take control of the RAID controller. This results
in an installation failure.
Status Users cannot load a third-party RAID driver and the AHCI driver simultaneously
in SuSE* Linux Enterprise Server. Doing so may cause installation failures.
Workaround The “brokenmodule-ahci” command can prevent AHCI from loading during
installation. At the very first install screen, press F6 to load a driver. In the text
tab, type
brokenmodules=ahci
This allows the installation to complete successfully.
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31. Red Hat* Enterprise Linux 4 and BIOS setup display a different L2 cache
size for the Quad-Core Intel® Xeon® processor 5300 Series
Problem I n Red Hat* Enterprise Linux 4, the Quad-Core Intel® Xeon® processor 5300
Series L2 cache size is displayed as 4 MB; while in the BIOS setup, the cache
size is displayed as 8 MB.
Implication In the BIOS setup , the system reports the total L2 cache size as 8 MB due to
the 4 MB + 4 MB structure of the processor. The Quad-Core Intel
processor 5300 Series is similar to a package of two sets, each with a 4 MB L2
cache size. In each set, the two cores share the 4 MB cache. Red Hat*
Enterprise Linux 4 views the processor per logical CPU thread. Each logical
thread (each set) has access to only 4 MB cache, and Red Hat* Enterprise
Linux 4 reports it as such.
Status The different L2 cache size display is due to the different cache size reporting
mechanisms of Red Hat* Enterprise Linux 4 and the BIOS setup, and is not an
incorrect display by the operating system.
Workaround None.
®
Xeon®
32. Change Logo Utility causes BIOS corruption
Problem Any board flashed with a version of BIOS release R0064 edited with the
Change Logo Utility no longer boots. The board hangs with “Off – Off – Red –
Green” shown on the Post Code LEDs at the rear of the board.
Implication You cannot use the Change Logo utility with BIOS release R0064.
Status This erratum is fixed in BIOS release R0066 and later releases.
Workaround None.
33. Microsoft Windows System Event Viewer* may record Error Event with
ID 11
Problem In the Microsoft Windows* operati ng system, the Event Viewer’s System log
may record an Error Event. The source for this error event is lsi_sas and the
event ID is 11.
Implication The problem may occur because the controller is sending an unsupported
command to the enclosure management device. This error does not affect
functionality and you can ignore the error.
Status This erratum is fixed in Intel
and/or drivers later than the following revisions: SAS firmware revision –
v.01.16.00.00; MPT OpROM revision – v.6.10.00; SAS ESRT2 OpROM
revision − v. A.01.10241435I.
®
Embedded Server RAID Technology II firmware
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Workaround None.
34. After the system reboots, the POST screen may generate "NMI has been
received - System Halted" message
Problem Af t er the system reboots, the POST screen may generate "NMI has been
received - System Halted" message.
Implication Along with this error, sometimes the “Bus Uncorrectable Error” may also be
recorded to the System Event Log (SEL).
Status This erratum is fixed in BIOS release R0066 and later releases.
Workaround Reboot the system again.
35. Intel® RAID Web Console 2 utility displays “Unexpected Sensor” warning
message in Microsoft Windows* operating system
Problem The “unexpected sensor” warning message may be displayed in the Intel®
RAID Web Console 2 utility; however, there seem to be no functional issues
with the system.
Implication This warning message is only seen in Microsoft Windows* operating systems.
Previous RAID firmware versions (before v.89) could not support any
communication to the Storage Enclosure Processor (SEP) on backplanes. The
firmware was modified to support SEP devices, but the backplanes used in the
®
Intel
Server Chassis SR1500, Intel® Server Chassis SR1550, and Intel®
Server Chassis SR2500 do not respond as expected to the inquiry command,
so the error is generated and captured in the log. This is a harmless message
and does not cause any problems with the RAID array or the drives.
Status This warning message is removed from the Intel
®
RAID Web Console 2’s error
reporting mechanism since RAID firmware v.4xx and later releases
Workaround None.
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36. Random drives may go offline when a sixth drive is installed and Intel®
Embedded Server RAID Technology II is enabled in the Intel® Server
System SR2500ALBRP
Problem When a si xth drive is installed and Intel® Embedded Server RAID Technology II
is enabled in the Intel
offline. This may result in boot failure of the Intel
®
Server System SR2500ALBRP, random drives may go
®
Embedded Server RAID
Technology II or the operating system.
Implication This may result in boot failure of the Intel
®
Embedded Server RAID Technology
II or the operating system.
Status Fixed. This was identified as a documentation issue. The sixth drive backplane
insert needs to be cabled directly to the server board. Use the cabling method
documented at:
http://www.intel.com/support/motherboards/server/sb/CS-025698.htm
Workaround Not Applicable.
37. Intel recommends enterprise-class hard drives for use with Intel® Server
Systems
Problem Some desktop-class hard disk drives show performance loss and, in so me
cases, take the drive offline when running in an enterprise environment.
Implication Desktop drives often lack workload management to lower thermal stresses and
have a lower tolerance for the normal rotational vibration found in a server
environment. They are not designed to run 24 hours a day, seven days a week
and may fail prematurely when installed in a server. To attain best performance
and avoid drive failures, Intel recommends using enterprise-class hard drives
for server applications.
Status No fix.
Workaround None.
38. Dual Gigabit Expansion Module may not properly reset
Problem In cert ain conditions, it is possible the Dual Gigabit Expansion Module may not
properly reset after a system reset.
Implication If the expansion module does not properly reset, the module could lose
network connectivity and the operating system will not see the Gigabit ports.
This was only seen on the Intel
Status This erratum will be fixed in a future revision of the Dual Gigabit Expansion
Module.
®
Server System SR1550AL.
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