Intel 1300 User Manual

Intel

NetStructure™

1300 Series Storefront Appliance

Element Manager User’s Guide

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or compute language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Intel Corporation.

Information in this document is provided in connection with the Intel Appliances. This document and the appliances are provided “AS IS.” Except as provided in Intel’s Terms and Conditions for the appliances, but specifically disclaiming any and all liabilities associated with any open source code incorporated in the product, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranties, including without limitation, any warranty of merchantability, noninfringement and/or fitness for a particular purpose with respect to this document or the appliances. Intel products are not intended for use in medical, life saving, or life-sustaining applications.

Nothing in this document constitutes a guarantee, warranty or license to any intellectual property right, express or implied, by estoppel or otherwise. Intel specifically disclaims all liability as to this document or the information contained herein with respect to sufficiency, reliability, accuracy, completeness or usefulness of same. Intel assumes no responsibility for any errors that may appear in this document. Furthermore, Intel makes no commitment to update the information contained in this document, and Intel reserves the right to make changes at any time, without notice, to the information contained in this document.

The appliances discussed in this document incorporate certain open source code** in binary format. Use of such open source software products is governed solely by the terms and conditions of their associated licenses. For more information, see the License Agreement for this product.

The appliances may contain design defects or errors known as errata that may cause the product to deviate from published specifications. Current characterized errata are available on request.

** The Intel

6.2, as modified by Intel. Modifications made by Intel can be found in the online guide.

NetStructure™ 1300 Series Storefront Appliances are Intel products, based upon Red Hat Linux* version

NetStructure™ 1301, 1305, and 1320 Storefront

* Other brands and names are the property of their respective owners. These products are not a product of Red Hat, Inc. and are not endorsed by Red Hat, Inc.

Contents

About the Intel® NetStructure™ 1300 Series Storefront Appliance.......................... 5

Features............................................................................................................................. 6

Appliance requirements................................................................................................... 8

User profiles ...................................................................................................................... 8

Registering online.............................................................................................................9

Release notes ................................................................................................................... 9

Duplicate account names............................................................................................ 9

Warnings.......................................................................................................................... 10

Inspecting the storefront appliance.............................................................................. 11

Checking the power cord........................................................................................... 12

Installing the appliance .................................................................................................. 12

Front panel controls ....................................................................................................... 13

Back panel connectors .................................................................................................. 14

Connecting the cables................................................................................................... 14

Booting up and configuring ...........................................................................................15

Configuring the appliance using the COM ports.................................................... 17

Running the First Boot Setup Wizard.......................................................................... 19

Summary page............................................................................................................ 19

Group Operations........................................................................................................... 20

Accessing the appliance interface ............................................................................... 21

Adding new domains...................................................................................................... 21

Changing and removing domains................................................................................ 23

Adding new users........................................................................................................... 23

Changing and removing users ..................................................................................... 25

Configuring network services ....................................................................................... 25

Configuring e-Commerce services .............................................................................. 29

Checking e-Commerce service components ......................................................... 29

Accessing the e-Commerce site administration interface.................................... 30

Configuring alerts ...........................................................................................................31

Publishing Web pages................................................................................................... 34

Using FTP ....................................................................................................................34

Using FrontPage 2000............................................................................................... 35

Rebooting and shutting down....................................................................................... 36

Using the front panel console....................................................................................... 36

Control keys................................................................................................................. 37

Status view .................................................................................................................. 37

Custom LCD message............................................................................................... 37

Main menu ................................................................................................................... 38

Power menu ................................................................................................................ 38

Alerts menu ................................................................................................................. 38

Defaults menu............................................................................................................. 38

Network menu............................................................................................................. 40

Web status menu........................................................................................................ 40

LED indicators............................................................................................................. 41

Accessing the appliance interface ............................................................................... 42

Publishing Web pages................................................................................................... 42

Using FTP ....................................................................................................................42

Using FrontPage 2000............................................................................................... 44

Adding new users........................................................................................................... 44

Changing and removing users ..................................................................................... 46

Changing domain settings............................................................................................. 46

Domain directory structure............................................................................................ 48

Removing and replacing the cover.............................................................................. 49

Adding memory............................................................................................................... 50

Adding a second hard drive ..........................................................................................51

Installing the hard drive ............................................................................................. 51

Configuring the hard drive......................................................................................... 53

Troubleshooting.............................................................................................................. 55

Technical support ...........................................................................................................58

Printing the product documentation......................................................................... 59

Contacting technical support ....................................................................................59

Appliance specifications ................................................................................................ 61

Configuring and using the COM ports......................................................................... 64

Serial cable connection .............................................................................................65

Rack-mount precautions ............................................................................................... 65

BIOS error codes............................................................................................................ 66

Temperature conversion chart ..................................................................................... 69

Supported memory......................................................................................................... 70

Supported memory characteristics ..........................................................................71

Log files............................................................................................................................ 72

Changes to Red Hat Linux distribution 6.2................................................................. 73

Regulatory and Environmental Specifications ........................................................... 74

Declaration of the Manufacturer or Importer .......................................................... 74

Safety Compliance ..................................................................................................... 74

Electromagnetic Compatibility (EMC)...................................................................... 75

Electromagnetic Compatibility Notice (USA).......................................................... 75

Electromagnetic Compatibility Notices (International).......................................... 76

About the Intel® NetStructure™ 1300 Series Storefront Appliance

The Intel® NetStructure™ 1300 Series Storefront Appliance is a complete eCommerce hosting platform that combines the proven reliability and unparalleled performance of Intel components, the flexibility of Open Source Internet services software, integrated e-Commerce application and payment cartridge software, and the convenience of remote administration through a Web-based interface. The storefront appliance delivers all the configurable Internet services you need—Web hosting, e-Commerce, mail, file transfer, telnet, SSL, SSH, scripting support, and more—in a pre-configured rack-mountable unit.

The storefront appliance is designed to provide Internet service providers (ISPs) and data centers with an out-of-the-box solution that can be quickly and easily deployed to offer their customers a comprehensive suite of network and eCommerce hosting services. These services are available for any networking environment including your intranet, extranet, or across the Internet. Key capabilities include:

Online store hosting—the 1301 storefront appliance provides a dedicated hosting platform for a single store. Additionally, the 1305 and 1320 appliance models can host five or 20 stores respectively.

E-Commerce services are available through pre-installed Intershop 4 Merchant* software. For more information about setting up and configuring e-Commerce services, see “Configuring e-Commerce services.”

Virtual site hosting Both name-based and IP-based hosting are supported through implementation of HTTP v1.1.

User management—administrators have absolute control of user accounts on their system. Add and remove users, restrict access, customize network services such as mail and FTP, and allocate disk space for each user.

Web publishing—the appliance enables site administrators and end users to publish Web content with any FTP application. Additionally, support for standard scripting languages such as PERL, PHP, and FrontPage* Server Extensions lets you create interactive content on the Web.

E-mail service—sites hosted on the appliance also offer customizable Internet messaging services. It's quick and easy to set up mail accounts, aliases, message relaying, message blocking, file transfer limits, message forwarding, and auto-reply, all through the appliance's browser-based interface.

Other features—the storefront appliance offers a broad set of features to provide superior performance, reliability, and flexibility.

Hardware and software specifications—the storefront appliance is a robust platform that is also expandable.

Features

The following features help you quickly set up and maintain reliable services for your hosting environment:

Easy setup—install and configure the storefront appliance in just minutes with the front-panel console and browser-based setup wizard.

High performance—use the power and reliability of the Intel microprocessor. You can also add hard drive and memory resources to increase performance.

Pentium® III

E-Commerce site hosting—set up online stores using the e-Commerce capabilities of the popular Intershop 4 Merchant software.

Browser-based system administration—manage and configure the appliance and domains through a password-protected, Web-based interface. The interface is compatible with Internet Explorer 5.0 plus Service Pack 1 (IE 5.01) and Netscape Navigator* 4.73.

HTTP/Web service—enable users to access your content on the World Wide Web.

Mail service—manage SMTP, POP, and IMAP messaging services for domains and users, enable message relaying, block mail servers, and create mail accounts for your users.

FTP service—enable users to upload and download files using the File Transfer Protocol (FTP) service. Restrict access, and customize FTP settings such as anonymous login, failed login attempts, and file transfer session limits.

Telnet and SSH service—restrict telnet and SSH access on a user-by-user basis.

SSL encryption—enable 128-bit Secure Sockets Layer (SSL) encryption for your hosted domains, as well as SSL encryption for managing the appliance.

SNMP support—enable the Simple Network Management Protocol (SNMP) agent on the appliance and configure community access settings.

CGI support—enable support on your domains for Common Gateway Interface (CGI) compatible scripts.

FrontPage Server Extensions support—enable support on your domains for FrontPage Server Extensions for Web page development.

Backup and restore—perform regular backups and restore maintenance for the files you select: appliance configuration files, Web content, users' home directories, e-mail messages, and e-Commerce files. Supports Knox Software's Arkeia* backup software.

Software updates—upgrade Web services software and the Web-based management software, as well as the BIOS and device drivers from a secure Intel site.

Usage statistics and reports—review system logs and usage reports to help you track history and troubleshoot your system.

Health monitoring and network diagnostics—quickly check the status of critical appliance hardware services and software from the Status page. Additionally, use the interface to perform basic networking diagnostics.

Service and hardware alerts—enable e-mail alerts for notification when hardware components exceed critical and warning thresholds, or when network services stop running.

System date and time—synchronize your appliance's date and time settings with an NTP server.

Front panel controls—use the front panel LCD and keypad to configure the network settings, view status messages, generate a custom LCD message, and perform various system management tasks.

Extensible software—additional stores can be supported with license key upgrades available from the Intel NetStructure Data Center. The Intel Web site also offers online transactions and downloads of Intel-optimized, third-party software and plug-ins such as payment, content management, logistics, or accounting applications.

Spares—upgrade or replace the appliance bezel, hard drive, or complete system. Contact customer support for more information.

Accessories—add a front mount or rail accessory kit. Contact customer support for more information.

Appliance requirements

To manage your appliance, you need the following:

•

A 10BaseT, 10/100 BaseTX TCP/IP-based LAN

•

A networked computer that uses one of the following Web browsers (with support for both Javascript* and cookies enabled):

•

Netscape Navigator 4.73

•

Internet Explorer 5.0, plus Service Pack 1 (Internet Explorer 4.x is not recommended)

•

Network configuration information (that you can obtain from your system administrator):

•

Assigned IP address of the appliance

•

Subnet mask of the your network and a gateway/router address

•

Hostname of the appliance

User profiles

The storefront appliance can be used by the following types of users:

Server administrator—installs, configures, and manages the appliance hardware and software services. The server administrator is responsible for creating new domains (sites), enabling Web services such as FTP, mail, SSL, and so on for each domain, managing user accounts, and maintaining the appliance with system alerts, usage reports, backup/restore, diagnostic, and other helpful tools offered through the Web-based interface.

See “Features” and “Appliance specifications” for more information about the functionality and capabilities of the appliance.

Site administrator (Intershop)—configures e-Commerce services for hosted domains via Intershop's Web-based interface. This e-Commerce site administrator will most likely be the same person as the server administrator noted above.

Domain administrator—manages a virtual domain (Web site) located on the appliance. Domain administrators can configure domain settings, manage user accounts, set up mail services, and troubleshoot services for their domains—all from the Web-based interface.

Domain administrators can also request resource upgrades and additional domain services from the server administrator.

Site user—accesses hosted Web sites and uses the network and e-Commerce services provided by the administrators. A user account can be created by the server administrator or a domain administrator. Based on the domain's settings, a user can transfer files using the FTP service, send and receive e-mail, enable mail forwarding and auto-reply features, and publish personal Web pages.

Users can also change their personal account password. A user must request additional disk space for Web pages, files, and e-mail messages by contacting the site administrator.

Registering online

It's fast and easy to register your storefront appliance online at our registration site:

http://www.intel.com/product/register/

Promptly registering your appliance ensures that you will receive notification regarding important product upgrades, as well as other information about exciting new Intel products and offers available to you as a registered user.

Release notes

The following are release notes and known issues with the Intel® NetStructure™ 1300 Series Storefront Appliance at release time:

Duplicate account names

Duplicate account names can't exist on the same appliance, even if they reside in different domains. If you attempt to name a user account with a name that exists in another domain, the message "User accounts must use a unique name" appears, and you'll need to choose a different name.

Getting Started

Warnings

1. This guide is intended for use by qualified technical personnel with experience in installing and configuring appliances. These appliances are complete, and it is recommended that you not open the appliances unless you are installing an auxiliary hard drive or memory.

2. Read and adhere to all warnings, cautions, and notes in documents supplied with the appliance chassis, power supply, server board, and accessories. If the instructions for the chassis, server board, and power supply are inconsistent with these instructions or the instructions for accessories, contact the supplier to find out how you can ensure that your appliance meets safety and regulatory requirements.

3. This appliance was evaluated for use only in computer rack cabinets within computer rooms, data centers, or similar locations. Other uses require further evaluation. Any use of this appliance outside of computer rack-mounting within a computer room, data center, or similar location will void the product warranty associated with the product.

4. Make sure the AC power connection is through a properly grounded outlet. See the "Checking the power cord" section for more information. Pressing the power button does NOT turn off all power to this appliance. Some circuitry in the appliance may continue to operate even though the front panel power button is off. Before performing any procedures, disconnect the appliance from power sources, telecommunications links, networks, or modems. Failure to do so can result in personal injury or equipment damage.

5. Electrostatic discharge (ESD) can damage appliance components. It is strongly suggested that you perform the installation procedures in this guide only at an ESD workstation. If you choose to perform the installation other than at an ESD workstation, you can reduce the risk of ESD by taking these precautions:

•

Wear an antistatic wrist strap, and attach it to a metal part of the appliance chassis.

•

Touch the metal on the appliance chassis before touching the server components or connectors.

•

Keep part of your body in contact with the metal server chassis to dissipate the static charge while handling the appliance components.

•

Avoid moving around unnecessarily.

•

Hold the boards and drives only by the edges.

•

Place the server components on a grounded, static-free surface. Use a conductive foam pad if available, but do NOT use the component wrappers.

6. Make sure that the AC power service connection is through a properly grounded outlet. See the "Checking the power cord" section for more information.

Inspecting the storefront appliance

Remove and inspect the storefront appliance and accessories for damage. If the contents appear damaged, file a damage claim with the carrier immediately (it may be helpful to photograph the packaging).

These items should be present:

•

AC power cord

•

Serial cable

•

Rack-mount brackets (2) and screws

•

Intel NetStructure 1301, 1305, or 1320 Storefront Appliance

•

Quick Start Guide

Save the package box and packing materials in the event that you need to package the appliance for reshipment.

Second hard drive size If you add a second hard drive, the size of the hard drive must be exactly the same as the original hard drive. Otherwise, the appliance will not detect the second drive. For more information on installing a second hard drive, see “Adding a second hard drive. “

Checking the power cord

Check the power cord to ensure that it's the correct type specifically required in the region where you are installing and/or using the storefront appliance. Do NOT modify or use the supplied AC power cord if it's not the correct type. Power cord and connector requirements include, without limitation, the following:

•

Rating: Power cords must be rated for available AC voltage and have a current rating at least 125 percent of the current rating of the appliance.

•

Connector, wall outlet end: Power cords must be terminated in a grounding type-male plug designed for use in your region. For U.S./Canadian installations, the connector should be a NEMA 5-15P type attachment plug. Power cords must have certification marks showing certification by an agency acceptable in your region.

•

Connector, power supply end: The connector that plugs into the AC receptacle on the appliance power supply must be an IEC 320, sheet C13, type-female connector.

•

Power cord length and flexibility: Power cords must be no more than 4.5 meters (14.76 feet) long, and, for North America, must be flexible SVT or SJT type cord, 18 AWG minimum and, outside North America, must be harmonized <HAR> cord or VDE-certified cordage to comply with appliance safety certifications.

Installing the appliance

Follow these steps to rack-mount the storefront appliance:

•

Install the rack-mount brackets

•

Prepare to rack-mount the appliance

•

Install the appliance in a rack

To install the rack-mount brackets

1. With the short flange facing the front of the appliance chassis, position one of the rack-mount brackets with the two bottom holes in the long flange aligned with the two mating holes in the side of the chassis.

2. Using two of the four screws supplied with the brackets, securely attach the bracket to the side of the chassis.

3. Install the remaining rack-mount bracket to the opposite side of the chassis by repeating steps 1 and 2.

To prepare to rack-mount the appliance

1. Set the appliance near a properly earthed, grounded power outlet:

•

In the U.S. and Canada—A NEMA 5-15R outlet for 100-120 V

•

In other geographic areas—A properly earthed, grounded outlet in accordance with the requirements of the local electrical authorities and the electrical code of the region

2. Ensure that the area is:

•

Clean and relatively free of excess dust

•

Well ventilated and away from sources of heat, with the ventilating openings on the appliance kept free of obstructions

•

Away from sources of vibration or physical shock

•

Isolated from strong electromagnetic fields and noise caused by electrical devices such as, without limitation, elevators, copy machines, air conditioners, large fans, large electric motors, radio and TV transmitters, and high-frequency security devices

3. Ensure that access space is available so that the hosting-appliance power cord can be unplugged from the AC power source.

To install the appliance in a rack

1. Position the appliance with the rack-mount brackets aligned with the mounting holes in the rack rail.

2. Use two screws to securely attach the appliance to the rack rail.

Front panel controls

View with the bezel closed:

BA A

A. Pull tabs for opening bezel

B. Power LED G. Network adapter 2 LED

C. Alert LED

D. Hard drive activity LED I. Mail activity LED E. Network adapter 1 LED J. Web activity LED

I J

F. 100 Mbps LED indicator for network adapter 1

H. 100 Mbps LED indicator for network adapter 2

View with the bezel open:

A A

A. Rack-mount brackets E. Not applicable for appliances B. LCD F. Hard reset button C. Control buttons G. Not applicable for appliances D. Power button H. COM port 2

Back panel connectors

A. AC input power connector E. Network adapter 2 port B. Not applicable for appliances F. Network adapter 1 port

C. Not applicable for appliances G. COM port 1 D. Not applicable for appliances

Connecting the cables

Before booting your storefront appliance, remember to connect the necessary cables. Follow these steps:

1. Connect your network cable to the primary network port, Adapter 1 (the lower network port on the back of the appliance).

2. Connect the power cord to the back of the appliance and plug the walloutlet end into an approved power outlet (see the "Checking the power cord section" for details).

Network adapter ports You do not have to use the second network adapter port (top port) to successfully operate the appliance.

Booting up and configuring

The storefront appliance is a headless e-Commerce appliance that is administered remotely through a Web-based user interface.

Before you can access the appliance interface through your browser, you must do the following:

•

Boot the appliance

•

Assign a static IP address

•

Assign a subnet mask

•

Set the default gateway

Error codes If you see a code on the LCD that appears as "XXXX" (a four-digit number) the appliance is generating an error. During boot up, the appliance will display error code 0109 indicating that a keyboard is not attached to the appliance. Ignore this error code, and do NOT use a keyboard or mouse with the appliance. You may have to press the power button, then press it a second time to begin the cycle again. You can find definitions of the error codes in the online guide at the Intel support site: http://support.intel.com.

To boot the appliance

1. Grasp the pull tab on the right end of the hinged bezel door.

2. Gently pull the tab down to swing open the hinged bezel door.

3. Press the power button.

4. Wait approximately 1-3 minutes while the appliance boots. A splash screen will appear on the LCD while the software loads.

Icons during boot up The LCD displays two icons as the appliance boots: a square divided into four sections and an hourglass. When the upper-right section of the square is black, the appliance is in POST (performing Power-On Self Test). When both upper sections of the square are black, the appliance is preparing to load the operating system. The hourglass symbol will appear until the operating system starts and the splash screen appears.

To assign a static IP address

1. After booting, the appliance displays the Set IP Address menu with blank octets. Enter an IP address for the appliance by selecting a number for each zero in each octet:

000.000.000.000

2. For each zero in each octet, use the up button to change the value from 0 to 1, 2, 3, and so on. All numbers must be entered using three digits. For values less than 100, this will require at least one padding zero. As an example, 5 would be entered as "005" while 79 would look like "079." You can't set an octet outside the maximum value (255) or the minimum value (000).

3. To move the cursor from one zero to another zero, use the right or left buttons. If the cursor is in the square space, pushing the down button advances you to the next screen.

To assign a subnet mask

1. After entering an IP address, advance to the Set Network Mask menu. Enter the subnet mask by selecting a number for each zero in each octet:

000.000.000.000

2. For each zero in each octet, use the up button to change the value from 0 to 1, 2, 3, and so on. You can't set an octet outside the maximum value (255) or the minimum value (000).

3. To move the cursor from one zero to another zero, use the right or left buttons. If the cursor is in the square space, pushing the down button advances you to the next screen, while the up button moves you to the previous screen.

To set a default gateway

1. After entering the subnet mask, advance to the Set Default Gateway menu. Enter the default gateway by selecting a number for each zero in each octet:

000.000.000.000

2. For each zero in each octet, use the up button to change the value from 0 to 1, 2, 3, and so on. You can't set an octet outside the maximum value (255) or the minimum value (000).

4. The next screen displays a No or Yes selection list. To select an option, press the right button. To move back to the previous screen, press the left button. Selecting No displays the previous screen, while Yes sets the network configuration and displays the Main menu. A "Please Wait" message appears for several minutes before the Main menu appears.

Configuring the appliance using the COM ports

Although NOT recommended, the appliance can also be configured after the first boot up through a terminal console. Use the supplied serial cable or a cable

that is compatible with your appliance (refer to the table below for pin-outs) to connect your console to one of the COM ports. COM port 1 provides login access and can be used to view the system boot process. COM port 2 access is enabled only after the appliance has been configured as described in this guide and only provides login access. It is recommended that you connect to COM port 1 and wait for the Login prompt before entering any data. The settings for both COM ports are as follows:

•

Baud rate: 19.2K

•

Data bits: 8

•

Parity: None

•

Stop bits: 1

•

Flow control: hardware

Serial cable connection:

Pin Signal To Pin

DB9-S

1 Data Carrier Detect

Unused Unused Unused

To Pin (DB25-S)

To Pin (RJ45)

(DCD) 2 Receive Data (RxD) 3 2 2 3 Transmit Data (TxD) 2 3 5 4 Data Terminal Ready

6 6 6

(DTR) 5 Signal Ground (GND) 5 7 3 or 4 6 Data Set Ready

4 20 1

(DSR) 7 Request To Send

8 5 Unused

(RTS) 8 Clear To Send (CTS) 7 4 Unused 9 Ring Indicator (RI) Unused Unused Unused

Running the First Boot Setup Wizard

After the Main menu appears on the LCD, you need to connect to the storefront appliance interface via a Web browser and run the online First Boot Setup Wizard. The setup wizard lets you define your appliance's server name, domain name, DNS settings, date and time settings, and server administrator username and password.

In addition, the setup wizard will generate the license key for your online store.

Browser compatibility To view the appliance's Web-based interface, use either Internet Explorer 5.01 (or higher), or Netscape Navigator 4.73 (or higher).

To run the setup wizard

1. Enter the following in your browser's address field:

http://<IP ADDRESS>:5555

Where <IP ADDRESS> is the IP address you entered for the appliance, and 5555 is the required port number to access the interface.

2. Press Enter. Your browser will display the First Boot Setup Wizard page.

3. Follow the online instructions to complete initial configuration of the appliance.

Summary page

The last page of the setup wizard includes important license key information. You may want to make a note of this license key since it is needed to upgrade your eCommerce application for hosting multiple storefronts. (You will also be able to access the license key through the appliance interface.)

Click Finish to complete the setup process.

Multi-Server Management

Group Operations

Group Operations enables the server administrator to make changes, such as setting the date and time, to multiple storefront appliances at the same time. This is done by selecting the appliances from a list and completing tasks located in the left menu.

To open the Group Operations pages, click Group Operations in the title bar of the main storefront appliance interface.

If a appliance is connected to the same subnet that you are currently connected to but doesn't appear in the list, click Discover to search for the appliance.

The following tasks cannot be completed from Group Operations:

•

Check server status

•

Add, delete, or edit access for individual users

•

Backup/restore

•

Configure reports

•

Check server usage

•

Configure custom LCD message

To perform these tasks, first click the link to that appliance, then log in with the correct login name and password.

Server Management

Accessing the appliance interface

The storefront appliance can be configured and managed remotely through a Web-based interface, which consists of a series of HTML pages and navigational links. Administrators can use the features found in the interface to create domains and users, monitor system status and resource utilization, configure network services, and perform maintenance and troubleshooting tasks.

To access the Web-based interface

1. Open your Web browser. Use either Netscape Navigator 4.73 or Internet Explorer 5.01 (Internet Explorer 4.x is not recommended).

2. Make sure that support for Javascript and cookies is enabled for your browser. In Netscape, go to Edit > Preferences > Advanced. In Internet Explorer, go to Tools > Internet Options > Security.

3. Point your browser to the IP address of the appliance you want to access, followed by a colon and the port number 5555. For example:

http://121.122.123.1:5555

4. At the Login page, enter the username and password for the administrator account you created during the initial setup process.

Adding new domains

1. In the left menu, click Domains.

2. Click Add.

3. On the Add Domains page, configure the domain settings as explained in the following table, then click Add.

Option Description

Domain name The domain name that will be used to access the Web site.

Domain alias The alias name that will also receive e-mail for this domain.

IP address The IP address for the domain (example: 192.168.125.63).

Netmask The netmask address of the domain (example:

255.255.255.0).

Administrator full name

Full name of the domain administrator.

Administrator login name

Password/Confirm The domain administrator password. (Spaces are not

Domain disk quota Specifies how much disk space this domain is allotted on the

Mail support Enables SMTP, POP, and IMAP messaging services for the

The name that will appear on the Domains page as the administrator.

permitted.)

appliance. Entering a zero (0) will allocate all the space in the /home directory for this specific domain.

domain, mail account management, and message relaying.

Virtual FTP support

Use SSL for Web server

SSI support Allows support of Server Side Includes (SSI), such as

CGI support Adds support on a domain for Common Gateway Interface

FrontPage support Enables support for FrontPage extensions, letting the

FrontPage password

Allows users to upload and download files on the appliance using the File Transfer Protocol (FTP) service. Restrict access, and customize FTP settings such as anonymous login, failed login attempts, file transfer session limits.

Use Secure Sockets Layer (SSL) to enable 128-bit encryption support for the domain.

current date.

(CGI) compatible scripts, allowing interactive/dynamic Web content.

primary domain administrator publish dynamic Web pages. Note that only the primary domain administrator will be able to publish Webs directly from FrontPage.

The password for FrontPage can be different from the password specified above for the domain administrator account. When a domain administrator user name is changed, the FrontPage pasword for that domain administrator is changed to the new user name.

Changing and removing domains

You can change domain settings or delete a domain after it is created.

To change a domain

1. In the left menu, click Domains.

2. In the Domain name column, click the domain you want to change.

3. Make any needed changes to the domain settings. For details on each domain option, see “Adding new domains.”

To delete a domain

1. In the left menu, click Domains.

2. In the Domain name column, select the checkbox next to the domain(s) you want to delete.

3. Click Delete.

Adding new users

Before you can access the appliance, you must log in to the system with a valid user name and password. The login account you use determines the level of access you will have. The levels of access are:

•

Server administrator—full administrator rights to the appliance and all domains.

•

Domain administrator—administrator rights for the specified domain.

•

None—no administrator rights. This end user can access their account, change their password, and configure e-mail settings.

The appliance doesn't permit you to delete or rename the server administrator account you are currently using. This safeguards against accidentally (or maliciously) deleting the server administrator account, which would prevent you from logging back in to the appliance with server administrator rights.

To add a new user

1. In the left menu, click Users.

2. Click Add.

3. On the Add Users page, configure the user account options shown in the following table, then click Add.

Option Description

Domain Select the domain where the user will reside.

Full name The user's full name (example: Terry A. Lee).

are not permitted. (example: terry)

Password/Confirm The account password. Type the same password in the both

fields. (Maximum 32 characters. Spaces are not valid.)

E-mail aliases An e-mail name or alias for this user. Multiple names should

be separated by a semi-colon, space, or comma. (example: talee;terry.lee)

Telnet access Enables this user account to telnet into the appliance.

FTP access Enables this user account to copy files on the appliance

using FTP.

Mail account Creates a mail account for this user.

Server administrator

Domain administrator

None This type of account does not have any administrator rights.

User disk quota Specifies how much disk space this user is allotted on the

Duplicate account names Duplicate account names can't exist on the same appliance, even if they reside in different domains. If you attempt to name a user account with a name that exists in another domain, the message "User accounts must use a unique name" appears, and you'll need to choose a different name.

Has full rights to manage the server resources, as well as domain and user accounts within all domains.

This type of account has rights to manage user accounts and certain service settings for the domain.

A site user can only change account password, view disk space information, and configure mail forwarding and autoreply.

appliance. Valid entries are between 1 and 1000 MB.

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