Integra Set-Top Box User Manual

DIGITAL TV

Set-Top Box User Guide

SET-TOP BOX USER GUIDE

www.getintegra.com | 4690 Colorado Street SE | Prior Lake, MN 55372 | 952.226.7000

SET-TOP BOX USER GUIDE

Table of Contents

Introducing the Remote Control Set-Top User Guide ........................................... 4

Welcome ............................................................................................................... 4

About the Remote Control ...................................................................................... 5

Select TV and Viewing Preferences with the Menu ............................................. 6

Configure System Preferences with the Settings Option .................................... 7

Set the Video Appearance .................................................................................. 7

Set the Audio Preferences .................................................................................. 8

Set Favorite Channels ......................................................................................... 9

Add Subscribed Channels to Your Favorites List .......................................... 10

Remove Channels from Channel List ................................................................. 10

Set Closed Captioning ......................................................................................... 11

Turn Closed Captioning On and Off ................................................................ 11

Change the Closed Captioning Look .............................................................. 12

Change the Background Style and Color of Closed Captioning ................... 12

Change the Character Color and Size of Closed Captioning ........................ 12

Save Closed Captioning Changes ................................................................... 12

Set DVR & On-Demand Save Options ................................................................ 13

Set Parental Controls .......................................................................................... 14

Select Other Parental Control Protection Options ........................................ 15

Turn Caller ID Display On and Off ....................................................................... 16

Set Up the System Settings ................................................................................ 17

View Program Schedules........................................................................................ 18

Display the Program Guide ................................................................................. 18

Select a Program in the Guide ............................................................................ 18

Select a Future Program in the Guide ............................................................... 19

Seach for Program ............................................................................................... 19

Search Guide Using the Calendar Option .......................................................... 19

Control Live TV and Recordings ............................................................................ 20

Pause and Rewind Live TV ................................................................................. 20

Skip Forward/Backward in DVR Recordings ..................................................... 20

Use the Info Banner to Control Live TV and Recordings ............................. 20-21

Record Programs .................................................................................................... 22

Instant Recording ................................................................................................ 22

Schedule Recordings .............................................................................................. 22

Record Upcoming Programs from the Program Guide ...................................... 22

Record a Series of Programs .............................................................................. 23

DVR Folders ......................................................................................................... 23

Modify Your Scheduled Recordings ................................................................... 24

Cancel a Scheduled Recording ........................................................................... 24

Watch a Recording .............................................................................................. 25

Protect a Recording ............................................................................................. 25

Check Available Recording Space ...................................................................... 25

Change Save Time of a Recording ...................................................................... 26

Erase a Recording ................................................................................................ 26

Web Portal Application (Optional) ........................................................................ 27

www.getintegra.com | 4690 Colorado Street SE | Prior Lake, MN 55372 | 952.226.7000

3

SET-TOP BOX USER GUIDE

Introducing the Remote Control and Set-Top Box User Guide

Welcome
The User Guide is the on-screen interface of your set-top that you use to navigate, control
and interact with your Internet Protocol Television (IPTV) service.

The user interface and your set-top bring a rich new set of interactive services directly
to you.

Available set-top services my include some or all of the following features:

• Digital Video recorder (DVR) – Allows you to record your favorite programs so that you

can still go to your friend’s house for dinner and not miss your favorite TV show.

• Pause Live TV – Allows you to pay for the pizza and come back to the show where

you left it.

• High-Definition (HD) – Provides crystal-clear pictures and sound when compared to

standard definition – you won’t want to watch television any other way once you’ve

experienced HD.

We’re here to help!

Please contact our Customer Care Team at 952-226-7000 if we can be of assistance.
Thank you for choosing Integra!

4

www.getintegra.com | 4690 Colorado Street SE | Prior Lake, MN 55372 | 952.226.7000

Sound

Control

Clear

C

E

R

VOL

STB

O

R

D

P

H

O

R

O

C

E

R

DVR

T

I

X

E

PQRS

TV

W

E

R

O

P

T

S

K

C

A

B

E

N

D

I

N

G

S

SEARCH

MUTE

MUTE JUMP

1 2

4 5

GHI

7 8

E

W

R

O

P

U

S

E

A

P

MENU

MENU

INTERACT

MULTISCREEN

G

E

U

D

I

GUIDE

JUMP

ABC3DEF

JKL6MNO

TUV

0

SPACE

SET-TOP BOX USER GUIDE

DVD

F

F

A

Y

L

P

S

K

I

P

O

N

L

V

I

VOD

I

D

T

E

M

E

T

AUX

D

I

V

/

V

N

A

V

E

O

D

Device
Control

DVR/VOD/
DVD/VCR
Control

Viewing
and
Browsing
Control

N

I

F

O

CH
PG

Numeric
Keys

Enter

RETNERAELC

WXYZ

9

#

About the Remote Control

Device Control

E

W

R

O

P

Turns devices on or off

STB

Enables set-top mode functions

TV

Enables TV mode functions

DVD

Enables DVD mode functions

AUX

Enables AUX mode functions

DVR, VOD, DVD, VCR Control

Notes:

• In STD mode, these keys control
DVR functions

• In DVD an AUX modes, these keys may
control DVD or VCR depending on how you
have programmed the remote

O

R

C

D

E

R

Records the selected program

O

P

T

S

Stops DVD, VCR, VOD, or DVR content

U

S

E

A

P

Pauses DVD, VCR, VOD, or DVR content

A

Y

L

P

Plays DVD, VCR, VOD, or DVR content

D

I

V

E

/

O

V

T

Scrolls through available TV or video
input sources

W

F

F

E

R

Rewinds or fast forwards
through DVR

C

I

K

P

K

A

S

B

Skips backward or forward
through DVR. Also use to go
backward and forward in guide

Sound Control

Note: These keys are assigned to the TV when
TV mode key is programmed a valid code

Adjusts volume

VOL

Mutes sound

MUTE

Numeric Keys

1 2

ABC3DEF

Enters channel numbers, text and

4 5

JKL6MNO

GHI

7 8

remote codes. Also use to enter

TUV

PQRS9WXYZ

0

SPACE

your parental control PIN

Clears text and numbers in text field

CLEAR

#

Enters and saves (stores) an entry. Also

ENTER

use to toggle between normal, stretch
and zoom

Viewing and Browsing Control

Not supported at this time

P

e

h

n

o

Accesses the Main Menu application

MENU

or goes back when in a menu or
sub menu

Accesses the On Demand menu

VOD

O

D

N

N

I

D

(Not currently available)

A

E

M

D

R

I

N

O

G

C

S

E

R

Accesses the DVR menu

DVR

E

I

T

V

V

I

L

Views live TV

Moves through selections

Selects and deselects screen items

T

I

X

E

Clears all menu screens and returns to TV

Application specific*

SEARCH

INTERACT

Application specific*

Application specific*

MULTISCREEN

N

I

F

O

Displays text information about the
selected program

G

E

U

D

I

Displays the Channel Guide

JUMP

Switches to last channel viewed

Selects the next channel, up or down when

CH

watching TV. Moves up or down one page

PG

in the IPG and in some menus

www.getintegra.com | 4690 Colorado Street SE | Prior Lake, MN 55372 | 952.226.7000

* Refer to the legend at the bottom of the
application you are using to see the function
associated with this key.

5

SET-TOP BOX USER GUIDE

Select TV and Viewing Preferences with the Menu

The Menu makes it easy to set your TV and viewing preferences. Use the remote control to
navigate through the menu and all of its options.

1. Press Menu.

2. Press

• TV – Access program guide, favorite channels, search for programs, and watch live TV

• Record TV – Access the list of recordings (My Recordings), programs scheduled to

record, and add programs to be recorded

• Applications – Access interactive online content (Applications not supported

at this time)

• Settings – Select settings for language, parental control, and other system settings

Note: The menu option titles are determined by your service provider and may vary
from what is shown above. (For example, Program Guide could be EPG; On-Demand
could be VOD; Recordings could be DVR.)

or ≥ to navigate through the following menu options:

≤

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www.getintegra.com | 4690 Colorado Street SE | Prior Lake, MN 55372 | 952.226.7000

SET-TOP BOX USER GUIDE

Configure System Preferences with the Setting Option

The Setting option allows you to configure system preferences such as Video Appearance
Parental Controls, Recording settings, Audio and Video settings, General settings, and
Troubleshooting.

Set the Video Appearance

1. Press Menu.

2. Press

3. Press

4. Press

• Aspect – options include:

- 4:3 (designated for SD or HD content on SD screens)

- 4:3 Letterbox (designed for HD content: maintains aspect ratio on SD screens)

- 16:9 (designed for SD or HD content on HD screens)

• Mode – options include:

- 480i - 720p

- 480p - 1080i

• Video Output – options include:

- Normal (image appears as transmitted)480I

- Stretch (stretch image horizontally [may crop image at top and bottom of screen])

- Zoom (stretch vertically and horizontally [may crop image at top and bottom
of screen])

• Default Guide

- Horizontal

- Vertical

• Skin Style – options include:

- Integra Blue - Dark Blue

- Cool Breeze

Note: Skin styles may also include options specific to your service provider.
Important: Changing skin styles will cause your set-top to reboot.

5. Press
to save or cancel your changes.

or ≥ to navigate Settings.

≤

or ≥ to navigate to Appearance and press OK.

≤

≥

≤

or ≥ to navigate through the following video appearance settings:

≤

≥

≤

or ≥ to navigate to the Save or Cancel options. Press≤ or ≥ and then press OK

≤

≤

≥

www.getintegra.com | 4690 Colorado Street SE | Prior Lake, MN 55372 | 952.226.7000

7

SET-TOP BOX USER GUIDE

Set the Audio Preferences

1. Press Menu.

2. Press

3. Press

4. Press

• Audio Output (options include Dolby
Note: Selecting between the Digital Audio Output options may momentarily freeze
the onscreen video

• Audio Range (options include Normal, Narrow or Wide)
Note: These options impact the difference in audio level between the most quiet part
of a program and the loudest part of a program. We recommend using the Normal
or Narrow settings

• Volume Control (options include Fixed and Variable)
Notes:

• If you choose Fixed we recommend that you configure your remote control to control
the TV volume. Refer to your remote control user guide for more information.

• If you chose Variable, set the volume near the highest level from the set-top and then
adjust your TV volume to the appropriate listening level.

• Audio Language (options include English, Spanish, Chinese, French, German, Italian,
Japanese, Korean or Arabic)
Note: The Audio Language is the primary audio stream used when multiple audio
streams are contained within a program (this is no the screen language)

5. Press
to save or cancel your changes.

or ≥ to navigate Settings.

≤

or ≥ to navigate to Audio and press OK.

≤

≥

≤

or ≥ to navigate through the following audio settings:

≤

≥

≤

or ≥ to navigate to the Save or Cancel options. Press≤ or ≥ and then press OK

≤

≥

≤

TM

Digital or Other)

8

www.getintegra.com | 4690 Colorado Street SE | Prior Lake, MN 55372 | 952.226.7000

SET-TOP BOX USER GUIDE

Set Favorite Channels

1. Press Menu.

2. Press

3. Press

4. Press

5. Press
A check mark appears next to the selected channel. (Press OK again to deselect
the channel.)

6. Navigate to the left or right, or press Menu to be prompted to save changes.

7. Choose Ye s or No to save or cancel changes.

Tips:

- You can also set your Favorite channels via the main Menu screen. (Press Menu, select
the TV option, and then navigate to the Favorites option.)

- To add all channels to your Favorites list, select Select All and press OK

or ≥ to navigate Settings.

≤

or ≥ to navigate to Channel Setup and press OK.

≤

≥

≤

or ≥ to navigate to Set Favorites.

≤

or ≥ to select a channel you want to add to the Favorites list and press OK.

≤

≥

≤

www.getintegra.com | 4690 Colorado Street SE | Prior Lake, MN 55372 | 952.226.7000

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