INSTEON 75791 User Manual

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INSTEON®

Out door Wireless IP Camera

Owner’s Manual

Product No. 75791

Rev. 08.27.12

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CONTENTS

1. WELCOME .............................................................................................................................. 3

1.1 Features................................................................................................................................................................................ 3

1.2 What’s in the Box? ................................................................................................................................................................ 3

1.3 Product views ....................................................................................................................................................................... 4

1.4 Preparations Before Use ...................................................................................................................................................... 4

2. SOFTWARE OPERATION ....................................................................................................... 7

2.1 IP Camera Tool .................................................................................................................................................................... 7

2.2 Camera Login .................................................................................................................................................................... 10

2.4 For V isi tor .......................................................................................................................................................................... 16

2.5 For Operator ...................................................................................................................................................................... 17

2.6 For Administrator .............................................................................................................................................................. 18

3.1 Alias Settings ...................................................................................................................................................................... 19

3.2 Date and Time Settings ....................................................................................................................................................... 19

3.3 User Settings ...................................................................................................................................................................... 20

3.4 Multi-Device Settings ......................................................................................................................................................... 21

3.5 Basic Network Settings ....................................................................................................................................................... 25

3.6 Wireless LAN Settings ........................................................................................................................................................ 27

3.7 ADSL Settings ..................................................................................................................................................................... 27

3.8 UPnP Settings .................................................................................................................................................................... 27

3.9 DDNS Service Settings ....................................................................................................................................................... 27

3.10 Mail Service Settings ........................................................................................................................................................ 28

3.11 FTP Service Settings ......................................................................................................................................................... 29

3.12 Alarm Service Settings ..................................................................................................................................................... 31

3.13 Upgrade Device Firmware ............................................................................................................................................... 35

3.14 Backup and Restore Settings ............................................................................................................................................ 35

3.15 Restore Factory Settings .................................................................................................................................................. 35

3.16 Reboot Device .................................................................................................................................................................. 36

3.17 Log ................................................................................................................................................................................... 36

3.18 Back .................................................................................................................................................................................. 36

4. APPENDIX ............................................................................................................................. 37

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4.1 Frequently Asked Questions ............................................................................................................................................... 37

4.2 Default Parameters ............................................................................................................................................................ 40

4.4 Specifications ..................................................................................................................................................................... 43

5.0 OBTAINING TECHNICAL SUPPORT ................................................................................. 44

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1. WELCOME

INSTEON® Outdoor Wireless IP Camera is a weatherproof high-resolution digital video camera that’s easy to set up and remotely control. Featuring both wired and wireless network connectivity, night vision and a motion sensor, INSTEON Outdoor Wireless IP Camera is a complete security monitoring solution.

Remotely set up, ac ce ss, c ontr ol an d man age th e ca mera from a ny wher e v ia the e mbedd ed web page (supported by all versions of Internet Explorer, Safari, Firefox and Chrome) or home management software such as HouseLinc. Or, integrate it with the INSTEON SmartLinc Hub (sold separately) to use with the INSTEON iOS/Android smartphone and tablet app.

The camera transmits remote video on any IPV4 network; a high-quality video image can be transmitted at 30 FPS over LAN/WAN with MPEG hardware compression technology

1.1 Features

● Powerful high-speed video protocol processor

● 300 dpi high definiti o n color CM OS S ens or

● 60 IR night vision LEDs with 98-foot (30 meter) range

● Optimized MPEG video compression for transmission

● Multi-level user and password management

● Embedded web server

● WiFi IEEE 802.11b/g/n with WEP/WPA/WPA2 encryption

● Supports Dynamic IP (DDNS) and UPnP LAN and Internet (ADSL, Cable Modem)

● Motion detection activates alarm

● Supports image snapshot

● HTTP/TCP/IP/UDP/STMP/DDNS/SNTP/DHCP/FTP network protocols supported

● Supports WEP/WPA/WPA2 encryption

● Supports Daylight Saving Time

1.2 What’s in the Box?

● INSTEON® Outdoor Wireless IP Camera

● WiFi antenna

● DC power supply

● Quick Start Guide

● Setup CD (includes IP Camera Tool and Owner’s Manual)

● Network cable

● Optional mounting bracket

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1.3 Product views

1.3.1 Front View

1.3.2 Back View

1.4 Preparations Before Use

1.4.1 Sof tware installation

1) Put the CD in the CD drive of your computer, then open CD

2) Double click IPCamSetup.exe. Follow the onscreen instructions to install camera software.

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3) Click Next to complete the software installation

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Upon installation completion, restart computer. The IP Camera Tool icon will appear on the desktop automatic al l y.

NOTE: If you use Windows 7 and there is no icon on desktop after installation of the IP Camera Tool, check the camera software installation path. For example, if the path reads C:\Windows\System32\IPCamera.exe, then edit the shortcut to C:\Windows\SysWOW64\IPCamera.exe.

CAUTION: Use only the power adapter attached with the product. Using an unauthorized power adapter may cause damage to your Camera. The IP Camera should be installed indoors only.

1.4.2 Hardw are Preparation

Follow the steps below to set up your camera. Make sure to follow each step carefully to ensure that the camera operates prop erl y.

1) Adjust the antenna on the back of the cam er a

2) Plug network cable into the camera and then into your Cable/DSL router

3) Plug power adapter into the camera and then into the power outlet

CAUTION: Make sure to only use the power adapter supplied with the camera. Using a non-approved power adapter may damage the camera.

4) The camera takes approximately 30 seconds to start up before it displays an IP address on the IP Camera Tool

When the camera is powered and network cable is plugged in correctly, the small green network LED will turn on and the small yellow LAN port LED will flash. Network light will blink and power light will turn on.

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2. SOFTWARE OPERATION

2.1 IP Camera Tool

When camera has been installed, open IP Camera Tool program on your computer. It

will automatically begin searching for your camera over the LAN.

There are three possible scenarios:

1) If no camera is found on the LAN : after about one minute of sear c hing, the field wi l l dis pl ay “ I P

Server not found” and automatically shut down IP Camera Tool program. Check if DHCP is enabled on your router, or disable MAC address filtering if on WiFi. Also, make sure that your firewall (if used) isn’t blocking access to the camera.

2) If cameras are found on the LAN: all of the cameras will be listed and the total number will be

displayed in the result field (as shown above).

3) If cameras found on the LAN do not share the same subnet with the computer: a prompt will

be displayed. Click right mouse button to choose “Network Configuration.” This will set the IP address of the camera to the same subnet as the LAN. You can also choose “Obtain IP from DHCP server” or “set a static IP for the camera.”

NOTE: If you could not fi nd t he camera’s IP on the IP Camera Tool, check that DHCP is enabled on your router, that your MAC address filter is disabled and that a firewall or antivirus software isn’t blocking the camera.

Setup Options

Right-click the IP camera to display six options: Basic Properties, Network Configuration, Upgrade Firmware, Refresh Camera List, Flush Arp Buffer and About IP Camera Tool:

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 Basic Properties: Find device information such as device ID, the system firmware version

and web UI version

If there are several cameras o n t h e l is t, t he n c hoos e B asi c Pr operties to check t he device ID and find that camera’s specific IP address. For example, if device ID is 00606E8C5058, it will have the same MAC address as found on the sticker on the bottom/back of the camera.

Each camera has its ow n M AC addres s. Som etimes , i f a ca mera’s IP ad dress is n ot f ound on th e IP Camera Tool, the firewall may be blocking it. In that case, you can either add the MAC address to your router and give it a fix ed I P, o r add the MAC address as a trusted site. Th e r e ar e two MAC addresses: one is a wired MAC, and the other is a WiFi MAC.

Figure 2.3

 Network Configuration: Configure network parameters

 Obtain IP from DHCP server: If checked, camera will obtain its IP address from your DHCP server

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 IP Address: Fill in the assigned IP address. Make sure you are using an address that is on

the same subnet as your PC.

 Subnet Mask: The default subnet mask of the equipment in our LAN is: 255.255.255.0.You

can find the subnet mask in the basic information of your router or the locally-attached of your PC.

 Gateway: This is your internet gateway and usually the address of your router

 DNS Servers: Either use the DNS server address assigned by your ISP or one from a third

party like Google (8.8.8.8) or OpenDNS (x.x.x.x)

 HTTP Port: The default port is 80. You can set another port number, such as port 8005, 85,

8100, etc. for port forwardi ng .

 User: Default administrator user name is “admin”

 Password: There is no default password

NOTE: If the prompt “Subnet doesn’t match, dbclick to change!” appears, enable DHCP and choose obtain IP from DHCP server or set camera’s IP address and gateway once again.

 Upgrade Firmware: Enter the correct user and password to upgrade system firmware and

web UI. If you upgrade the camera, you must upgrade the system firmware first and then upgrade web UI or it may damage the camera. Download the firmware package for your specific camera before upgrade. Follow the upgrade documentation in the package carefully to upgrade. Check the readme.txt file first before you upgrade.

CAUTION: Don’t upgrade the fir mw ar e freel y . Sometimes, your camera may be damaged if configured wrongly during the upgrade. If your camera works well with the current firmware, we recommend not upgra di ng .

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NOTE: If you downl oad the firmware, check if the two .bin files are e x actly the same size. If it fits, you can upgrade it. If not, download the firmware again until the files are exactly the same size. Otherwise, your camera will crash with the firmware you selected.

 Refresh Camera List: Manually refresh camera list

 Flush Arp Buffer: Use Flush Arp Buffer if you encounter an issue opening the camera

webpage. This occurs when the camera uses a fixed IP address both wired and wirelessly. You may encounter an issue with not being able to open the ca mer a webpage. You may try to use flush Arp buffer.

 About IP Camera Tool: Displays the current version of IP Camera Tool

2.2 Camera Login

Access the camera through the IP Camera Tool, Internet Explorer (IE), Firefox, Chrome, Safari or the INSTEON iOS/Android smartphone and tablet app (requires SmartLinc Hub, sold separately).

1) Double-click the camera’s IP address. Your default browser will be automatically open and

display the camera login page. You can also access the camera by directly by typing in the camera’s IP address:

Figure 2.7

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The interface supports ten languages If you use IE browser, select here to login

If you use Firefox, Google Chrome, select

2) The default user is admin. Leave the password field blank.

3) There are two login modes depending on your browser: ActiveX (IE) and Server Push Mode

(Safari, Firefox, Chrome)

this login

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Internet Explorer Setup:

Fill in the “admin” user name and click the first login button.

The first time you log into the UI, you will receive an ActiveX prompt (as shown above). Right click on the active prompt and choose Run Add-on.

Select Run on the next prompt. You will return to the login screen.

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Fill in the “admin” user name and click login again. You will see a live video feed.

NOTE: If you cannot view live video after running ActiveX, change the port number to a number other than 80 and try again.

Make sure all firewall or antivirus software on your computer is not set to block your camera. If you are unable to run the ActiveX control, try disabling your firewall or antivirus program.

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Safari, Firefox, Chrome and Other Browser Setup:

Fill in the “admin” user name and click the second login button. You may be asked for your username and password again prior to login. After you enter your user name, you will see the camera’s device status.

Click Live Video to see the camera’s live video feed.

2.3 Device Status

Internet Explorer:

If camera is connected properly, device status LED will be green. If LED is yellow, check that ActiveX is enabled, or change the port and try again.

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If you want to view the device information, choose For Administrator, then click Device Info.

Firefox, Chrome and Safari:

When you login to the UI, you will see Device Status which is the same as Device Info in Internet Explorer.

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If you want to add timestamp on record choose here If you want to close the alarm sound choose here

1 control the record folder pop-up or not

timestamp

2.4 For Visitor

Internet Explorer:

Enable OSD and choose a color for the timestamp

2 play video 3 stop video 4 snapshot 5 record

Multi-device window: The firmware inside the camera can support a maximum of nine

simultaneous cameras. Add cameras in multi-device settings.

OSD: Add a timestamp to the video with five character colors Add timestamp on record: Add a timestamp to a prerecorded video Alarm sound off: Mute alarm sound when motion has been detected

(folder): When you enable motion alarm, the cam er a will automaticall y rec ord and s t or e the

file to a predefined folder. This icon controls the folder pop-up.

(play): Camera video will play.

(stop): Camera video will stop.

(still camera): Snap a still picture.

(video camera): Begin recordi ng v ideo. Click ag ain to stop r ecording and save t he .avi fil e to

the folder you previousl y selected.

Firefox, Chrome and Safari:

You will see the picture above when you log into the camera as a visitor.

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2.5 For Operator

Internet Explorer:

Click For Operator. The following screen will appear:

There are two resolution 640*480 and 320*240

Flip and Mirror: Camera will reverse image/video feed. Mode: Select lighting mode: 50HZ, 60HZ and outdoor (Note: it is not recommended to use this

item outdoors.)

Brightness and Contrast: Adjust video quality.

For Firefox, Google Chrome and Safari

Click Live Video. The snapshot button is under For Operator. Other functions under Live Video include refresh video and refresh parameters.

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2.6 For A dministrator

Internet Explorer:

Click For Administrator. The Device Status will appear with the dev i ce ID, fir mw ar e v er si on and other information about the camera.

Firefox, Chrome and Safari:

Click Device Management to enter the administrator settings page.

Device Info: This is similar to Device Status which will have the same information as IE. Multi-Device Settings: Since this function is controlled by ActiveX, it is not available in Firefox or

Chrome. Back: In Firefox or Chrome browser, you must click Live Video or Device Status to go back.

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NOTE: The record and multi-device functions are controlled by ActiveX controller, so Firefox and Chrome will not allow these functions.

3. CONFIGURE ADMINISTRATOR SETTINGS

3.1 Alias Settings

The default alias is anonymous. Set a name for your camera, then click Submit to save your change.

3.2 Date and Time Settings

Choose the time zone for your country. You can choose Sync with NTP Server or Sync with PC Time. If your time zone uses Daylight Saving Time, enable it here.

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3.3 User Settings

Set permissions for a visitor, operator and administrator, then click Submit. The camera will reboot.

Here you can set the record file path and the alarm record file path for the camera. Record Path will store the file of a manu al recor ding . Alar m recor d path w il l stor e the file of t he rec ordi ng when it is activated by motion (you must set motion alarm first).

Click Browse to choose the path. The default path for both is C:\Doc ume nts and Sett ings\All Users\Documents.

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NOTE: If you are using Windows 7 or Vista, you cannot change the record path. Set it following the instructions:

Windows 7 or Vista's security level is higher than Windows XP/2000. For "set record path" function, add the Device IP address to the IE's “Trusted sites”: IEToolsInternet OptionsSecurityTrusted sitesSitesAdd

3.4 Multi-Device Settings

IP Camera Tool can support up to nine cameras simultaneously.

3.4.1 Add Cameras in LAN

In Multi-Device Settings, you can see all of the devices that were found on the LAN. The fi r st device listed is the default. You can add more cameras in the list for monitoring. To add an additional camera to monitor, click the selected camera in LAN device list; the alias, host, and HTTP port boxes will automatically be filled in. Enter the correct username and password, then click Add. After all cameras have been added, choose Submit.

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To test, choose For Visitor and then click the button that corresponds with however many cameras you added. You will see the simultaneous live feeds from all the cameras.

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3.4.2 Add Cameras in WAN

If you want to view all cameras remotely, you will need to add them to use DDNS domain name. First, make sure all the cameras you added can be accessed over the Internet. (See Set DDNS settings in the Quick Start Guide.)

Log into the first camera using a DDNS domain name and port.

If you have sever al c ameras , you can use the same D D N S do main name; you only need to set a different port number for each camera.

Click Multi-Device Settings. Choose the additional camera and fill in its name, DDNS domain name and port number. Enter user name and password, then choose Add.

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NOTE: Fill in the second camera’s DDNS domain name for its host, not its LAN IP.

Add more cameras the same way. Click Submit to save.

Go back to video window. You will see all of the cameras accessible through the Internet. When you are away fro m ho me, y ou ca n us e the fir st ca mera’s D DNS do main na me a nd por t t o v iew all the cameras via the Internet.

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3.5 Basic Network Settings

Set a static IP for the camera by choosing Basic Network Settings and selecting an address within your LAN.

Follow the same procedure to access these settings in the IP Camera Tool.

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3.6 Wireless LAN Settings

See Set Wireless LAN Settings in Quick Start Guide.

3.7 ADSL Settings

When directly connected to the Internet through ADSL, you can enter the ADSL username and password obtained fro m your ISP.

3.8 UPnP Settings

Check Using UPnP to MAP Port, then click Submit.

The camera’s software will be configured to port forwarding. We recommend you manually configure port forwarding on your router.

3.9 DDNS Service Settings

DDNS allows users with Dynamic IP addresses to remotely access the camera from external connections. See Set DDNS Service Settings in the Quick Start Guide.

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3.10 Mail Service Settings

If you want the camera to send email notifications when motion has been detected, configure Mail Service Settings.

Make sure your s end er ad dress s up ports SM TP. Four reci pie nts c an b e ad ded t o r ecei ve i mages. Use the correct SMTP port for your server; some SMTP servers require a specific port such as 587 or 465, so check with your ISP. Transport Layer Security usually is None, but check with your ISP to be sure. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465, 25 or 587. Click Submit.

Click Test to see if SMTP has been successfully configured.

If one of the following errors occurs, check the information you entered, then click Test again:

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1) Cannot connect to the server

2) Network Error. Please try later.

3) Server Error

4) Incorrect user or password

5) Sender denied by ser ver . This m ay be bec ause t he ser ver neede d to a uthenti cat e the user, so

check it and try again.

6) Receiver is denied by server. This may be due to the anti-spam privacy of the server.

7) Message is denied by server. This may be due to the anti-spam privacy of the server.

8) Server does not support the authentication mode used by the device

Report Internet IP by Mail: If selected, you will receive emails which contain internet IP information, such as when the camera is pow er ed or t h e In t er ne t IP has changed. Make s u r e the port is mapped to the router correctly.

Example of a Gmail Setup

3.11 FTP Service Settings

If you want to upload images to your FTP server, you can set FTP Service Settings.

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FTP server: Set up FTP Server to work with your camera (see topmost image). If you have a FTP server that can be accessed on the internet (see above image).

FTP Port: Usually port 21 FTP Upload Folder: Make sure the folder in which you plan to store images exists and is

erasable. The camera w ill not automati cal l y create a folder.

FTP Mode: Supports standard (PO ST) mo de and pas si ve (PASV) mode Upload Image Now: Uploads images when you enable the checkbox Upload Interval: Refers to the time between the current image and the next image Enable Set Filename: Set a name for the uploaded image when you enable the checkbox. If

you select it, the uploaded image will be named after the filename you set. The next image will cover the last image and the FTP upload folder will only have one uploaded image named after the filename you set. Filename: Fill in a name for the u ploa ded i mag e file. This name is di fferent fro m the alarm image. You cannot change the name of the alarm image.

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Click Submit, then click Test. The following screen will appear if successful:

The following errors may occur:

1) Cannot connect to the server. Check that the FTP server is correct.

2) Network error; try later.

3) Server error

4) Incorrect username or password. Check username and password.

5) Cannot access the folder. Verify the folder exists and your account is authorized.

6) Error in PASV mode. Verify the server supports PASV mode.

7) Error in PORT mode. PASV mode should be selected if the device is behind a NAT.

8) Cannot upload file. Verify your account. Check p arameters. The saved image name will be

similar to 00606E8C1930( s ar ah) _ 0_ 201 00728114350_25.jpg; check that your FTP server supports this file name format.

3.12 Alarm Service Settings

If you enable Motion Detect Armed, you will receive email alerts and still images when motion is detected.

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Select this option

Motion trigger

If motion is detected after you enable Motion Detect Armed, the Alarm Status will update to Motion Detect Alarm.

There are five alarm indicators:

1) Button turns red when motion is detected:

2) A beep will sound

3) The camera will automatically record for one minute after motion is detected and save the recording to your preset folder

4) The camera will send an email when motion is activated. If you want to receive images when motion is detected, set Mail Service Settings first. Then set motion alarm:

If you want the camera to send a motion detection email only during a specific time frame, use Scheduler to set the time range for motion alarm.

5) Upload images via FTP server when motion is detected. Set FTP Service Settings first and then set motion alarm:

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There are two alarm options:

1) Alarm will activate any time motion is detected. If you wish to set this option, leave Scheduler unchecked. All time boxes will turn blue. Click Submit.

2) Set a daily alarm schedule. Activate the camera alarm by selecting the time range in Scheduler. Click any hour between 00 and 23 in the Set row to highlight the row and activate a daily motion-detect alarm for that hour. In the example below, the camera will sound an alarm if motion is detected between 6 a.m. and 7 a.m. every day. Deselect a highlighted hour by clicking the corresponding number in the Clear row.

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If you want to set a motion-detect alarm for a specific day and time, click the box of the specified time/day. Click the box again to deselect.

If you want the camera alarm activated most of the time, click Set All to highlight all boxes, then click the times you want the alarm deactivated. Click Submit.

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3.13 Upgrade Device Firmware

For latest firmware updates, visit INSTEON.com.

3.14 Backup and Restore Settings

Click Submit to save all the parameters you have set. These parameters will be stored in a .bin that can be restored to load the previously set parameters.

3.15 Restore Factory Settings

All parameters will return to factory default settings.

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3.16 Reboot Device

Click Reboot Devi ce to power cycle the c amera. To manually reboot, unplug th e camera an d plug it back in.

3.17 Log

The log displays the users who have accessed the camera.

Figure 3.36

3.18 Back

This will take you back to the video window.

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4. APPENDIX

4.1 Frequently Asked Questions

Always confirm connectivity with your LAN and the internet prior to testing your camera.

4.1.1 I forgot my username and/or password

Reset the administrator username and password by making sure the camera is powered on, then pressing and holding the camera reset button for 15 seconds. This will factory restore the username and password to “admin” with no password.

4.1.2 Why do I keep seeing “Subnet doesn’t match, dbclick to change”?

If IP Camera Tool shows this error, select Obt ain IP from DHCP server. If this error still exists afterward, check your LAN connection and verify that the camera subnet and gateway are the same as your computer.

4.1.3 Why isn’t my video streaming or showing images?

The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly you will not see the video image. There are two ways to resolve this problem:

1) Reinstall IP Camera Tool and ActiveX control

2) Download ActiveX controller and set IE’s security setting of IE: IEToolInternet

ProperSecurityCustom LevelActiveX control and Plug-ins. Enable the follow i ng :

• Download unsigned ActiveX controls

• Initialize and script ActiveX controls not marked as safe

• Run ActiveX controls and plug-ins

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If ActiveX is running but you still cannot see live video, a red cross is displayed in the center of the video and a yellow light appears in the device status, change the port number (do not

use port number 80).

Note: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you still cannot see live video, try shutting down the firewall or anti-virus software and try again.

4.1.4 Why isn’t the IP camera accessible on internet?

1. ActiveX controller is not installed correctly

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2. The port that the camera is using is blocked by a firewall or anti-virus software. Try changing

the port number.

3. Port forwarding is not successful (see How to Set DDN Service Settings in the Quick Start

Guide).

4.1.5 IP Camera Tool can’t find the camera’s IP

1. Verify that the network cable is securely fastened to the camera

2. Make sure DHCP is enabled and MAC address filter is disabled on your router

3, Make sure that a firewall or anti-virus software does not block the camera. You can add the camera as a trusted site through your firewall or anti-virus software.

4.1.6 Why has the UPnP failed?

The UPnP only contains port forwarding. Sometimes, port forwarding may fail automatically because of a firewall or anti-virus software. It may also be due to the router’s security settings. Manually configure port forwarding so the camera can be viewed on the internet.

4.1.7 Why can’t I find a desktop shortcut to IP Camera Tool?

If you use Windows 7 or Vista and the shortcut is missing after installing IP Camera Tool, check the program path. For exampl e, if the path reads: C:\Windows\System32\IPCamera.exe, then change it to C:\Windows\SysWOW64\IPCamera.exe. After this you should be able to use the shortcut without any problems.

4.1.8 Why can’t I change the record path?

If you use Windows 7 or Vista, you may be not able to change the record path due to your computer’s security settings. Instead, add the camera as a trusted IE site.

4.1.9 Why can’t I find the multi-devi ce se t ti ngs a nd re cord icons?

Record and multi-devi ce functi ons are contr oll ed by ActiveX. These functions ar e n ot available in Firefox, Chrome and Safari.

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4.1.10 Why won’t my camera connect wirelessly?

If your camera cannot connect wirelessly after you enable the wireless settings, power cycle the camera by unplugging the power cable and plugging it back in. Make sure your wireless settings are correct and match your wireless router or access point.

4.1.11 Why can’t I see my other cameras in multi-device WAN?

If you want to view all the cameras on WAN, verify that each camera you added in the multi-device settings can be accessed using the DDNS name and port number. Make sure you use the DDNS domain name, not the camera’s LAN IP. See How to Add Cameras in WAN.

4.1.12 I only see a black screen or undefined characters when using remote

If you can remotely access the login page, this indicates that your DDNS settings are correct. If you are unable to see live video and/or undefined characters, this may be due to Internet speed issues or the camera using WiFi.

4.2 Default Parameters

Default network Parameters

IP address: obtain dynamically Subnet mask: 255.255.255.0 Gateway: obtain dynamically DHCP: Disabled DDNS: Disabled Default administrat or user name: admin Default administrat or pass word: no password

4.3 Port Forwarding Basics

A software port is a numbered connection that your network uses to provide or deny access to your home LAN (local area network) from a remote location. Port forwarding allows you to access your home LAN from any Internet connection.

IMPORTANT! Port forwarding setup varies based on the make and model of your router. These examples are prov ided to help y ou under st and the por t forw arding pr ocess , but see your r outer’s

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manual for device-specific port forwarding instructions.

Netgear

1. Type your router’s addr ess into a n Interne t brow ser. By defaul t, this s hould be 1 92.168. 0.1;

the information should be provided in your router’s instructions or on the router itself.

2. You will be prompted to enter a username and a password. For Netgear devices, the

default username is "admin" and the password is either "password" or "1234" (unless you have already changed them).

3. Open "Advanced" and click "Port Forwarding." The Ports window will open with

information on existing HTTP and FTP ports (these are used to connect your router to the Internet).

4. Click the "Add Custom Service" button and enter a new service name, such as

INSTEONIPCamera1).

5. Enter the camera’s IP address (found in the IP Camera Tool device list) into the Server IP

Address field.

6. You will need to specify a port range to have open for your camera. 8000-8999 is a good

range to work with, but make sure the port you open does not conflict with any ports you may already have open (from your list of Services on the "Port Forwarding" page). To enter a single port (ex. port 8030), use the same port for the "Start Port" and "End Port."

7. Click "Apply" and logout from the router settings page.

8. After making sure you are not connected to your local wireless connection, open your

smartphone’ s Int ernet br ows er and enter your ca mera IP address follow ed i mmedia tely by a colon and the port you have opened (for example http://192.168.1.4:8030). You should see the camera login screen.

Linksys

1. Type your router’s addr ess i nto an I nt ernet browser addres s bar. By default this should be

192.168.1.1; the information should be provided in your router’s instructions or on the router itself.

2. You will be prompted to enter a username and a password. For Linksys devices, the

default username is "admin" and the password is left blank unless you have changed them previously.

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3. Once logged in, open "Applications and Gaming" on the left navigation and click on "Port

Range Forwarding". The Ports window will open with information on existing HTTP and FTP ports (these are used to connect your router to the Internet).

4. In the "Application" field enter a new Service Name, such as INSTEONIPCamera1.

5. Enter the camera’s IP address (found in the IP Camera Tool device list) into the Server IP

Address field.

6. In the "UPD/TCP" field select "Both."

9. You will need to specify a port range to have open for your camera. 8000-8999 is a good

7. Click "Save Settings" and logout from the router settings page.

8. After making sure you are not connected to your local wireless connection, open your

D-Link

1. Type your router’s addr ess into a n Interne t brow ser. By defaul t, this s hould be 1 92.168. 0.1;

the information should be provided in your router’s instructions or on the router itself.

2. You w i ll be pr om pted to enter a userna me and a password. F or D -Li nk devices the default

username is "admin" and the p as sword is left blank unless you have changed them previously.

3. Once logged in, open "Advanced" and click on "Port Forwarding" in the left navigation.

The Ports window will open with information on existing HTTP and FTP ports (these are used to connect your router to the Internet).

4. In the "Name" field enter a new Name, such as INSTEONIPCamera1.

5. Enter the camera’s IP address (found in the IP Camera Tool device list) into the Server IP

Address field.

6. In the "Traffic Type" drop-down menu select "Any."

7. You will need to specify a port range to have open for your camera. 8000-8999 is a good

range to work with, but make sure the port you open does not conflict with any ports you

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ITEMS

INSTEON® OUTDOOR WIRELESS IP CAMERA (75791)

Image Sensor

High Definiti on Color CMOS Sensor

Image Frame Rate

15fps(VGA),30fps(QVGA)

Resolution

640 x 480(VGA), 320 x 240(Q VG A)

Flip Mirror Images

Vertical / Horizontal

Light Frequency

50Hz, 60Hz or Outdoor

Net Weight

1180g (accessories inc lud ed)

Power Supply

DC 5V/2.0A (EU,US,AU a dapt er or ot her t ypes optional)

Power Consumption

5.5 Watts (Max.)

Operating Temp.

0° ~ 55°C (32°F ~ 131°F)

Operating Humidity

20% ~ 85% non-condensing

may already have open (from your list of Services on the "Port Forwarding" page). To enter a single port (ex. port 8030), use the same port for "Start" and "End."

8. In the "Schedule" drop-down menu, select "Always."

9. Click "Save Settings" and logout from the router settings page.

10. After making sure you are not connected to your local wireless connection, open your

smartphone’ s Internet br owser and enter your ca mera IP address foll ow ed im mediat ely by a colon and the port you have opened (for example http://192.168.1.4:8030). You should see the camera login screen.

4.4 Specifications

Image Sensor

Lens

Video

Communication

Display Resolution 640 x 480 Pixels(300k Pix els) Lens f: 8mm Mini. Illumination 0.5Lux Lens Type Glass Lens IR-CUT Filter can switch on/off automatically Image Compression MJPEG

Video Parameters Brightness, Contrast Ethernet One 10/100Mbps RJ-45 Supported Protocol HTTP,FTP,TCP/IP,UDP,SMTP,DHCP,PPPoE,DDNS,UPnP,GPRS Wireless Standard IEEE 802.11b/g/n Data Rate 802.11b: 11Mbps(Max.) 802.11g: 54Mbps(Max. )

802.11n: 150Mbps(Max . ) Wireless Security WEP and WPA and WPA2 Encryption Infrared Light 60 IR LEDs, Night visibil ity up to 98 feet (30 meters) Dimension 245(L)X196(W)X112(H)mm. Gross Weight 1320g (carton box package)

Power

Environment

Storage Temp. -10°C ~ 60° (14°F ~ 140°F)

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Storage Humidity

0% ~ 90% non-condensing

CPU

2.0GHZ or above

-64bit / MAC OS

Certification

CE,FCC

PC Requirement s

Memory Size 256MB or above Display Car d 64M or above Supported OS Microsoft Windows 2000/XP /Vista/Windows 7-32bit / Windows 7

Browser IE 6.0, IE7.0, IE8.0,IE9.0, Firefox2.0,Firefox3.0,Goolge Chrome,

Safari

5.0 OBTAINING TECHNICAL SUPPORT

If you have tried these suggested solutions, reviewed this Owner’s Manual and still cannot resolve an issue you are having with INSTEON Outdoor Wireless IP Camera, please call the INSTEON Support Line at 800-762-7845 or visit www.insteon.com/support.

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