INSTEON 2864-232 User Manual

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Outdoor HD IP Camera

Model: 2864-232

V1.4

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Table of Contents

Table of Contents ............................................................................................................................................................... 1

1 Overviews......................................................................................................................................................................... 1

1.1 Key Features ........................................................................................................................................................ 1

1.3 Read Before Use ................................................................................................................................................. 2

1.4 Packing Contents ................................................................................................................................................. 2

1.5 Physical Description ............................................................................................................................................ 2

1.5.1 Front Panel ................................................................................................................................................ 2

1.5.2 Interface ..................................................................................................................................................... 3

1.5.3 Bottom View .............................................................................................................................................. 4

1.6 Physical Description ............................................................................................................................................ 4

1.6.1 Adding the HD Camera to the INSTEON Hub - Android .................................................................... 3

1.6.2 Adding the HD Camera to the INSTEON hub - iOS ............................................................................ 9

2 Accessing the Network Camera .................................................................................................................................. 15

2.1 Access the Camera in LAN .............................................................................................................................. 15

2.2 Access the Camera in WAN ............................................................................................................................. 18

2.2.1 Static IP Addresses ................................................................................................................................ 18

2.2.2 Dynamic IP Addresses ........................................................................................................................... 20

2.3 Using the VLC player ........................................................................................................................................ 23

2.4 IP camera connection to the server ................................................................................................................ 25

3 Surveillance Software GUI .......................................................................................................................................... 26

3.1 Login Window ..................................................................................................................................................... 26

3.2 Modify the Username and Password .............................................................................................................. 27

3.3 Setup Wizard ...................................................................................................................................................... 27

3.4 Surveillance Window ......................................................................................................................................... 29

4 Advanced Camera Settings ......................................................................................................................................... 34

4.1 Device Status...................................................................................................................................................... 34

4.1.1 Device Information ................................................................................................................................. 34

4.1.2 Device Status .......................................................................................................................................... 35

4.1.3 Session status ......................................................................................................................................... 35

4.1.4 Log ............................................................................................................................................................ 35

4.2 Basic Settings ..................................................................................................................................................... 36

4.2.1 Camera Name ......................................................................................................................................... 36

4.2.2 Camera Time ........................................................................................................................................... 36

4.2.3 User Accounts ......................................................................................................................................... 37

4.2.4 Multi-Camera ........................................................................................................................................... 40

4.3 Network ............................................................................................................................................................... 45

4.3.1 IP Configuration ...................................................................................................................................... 45

4.3.2 Wireless Settings .................................................................................................................................... 47

4.3.3 PPPoE ...................................................................................................................................................... 48

4.3.4 DDNS ....................................................................................................................................................... 49

4.3.5 UPnP ........................................................................................................................................................ 50

4.3.6 Port ........................................................................................................................................................... 50

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4.3.7 Mail Settings ............................................................................................................................................ 54

4.3.8 FTP Settings ............................................................................................................................................ 56

4.3.9 P2P ........................................................................................................................................................... 57

4.4 Video .................................................................................................................................................................... 58

4.4.1 Video Settings ......................................................................................................................................... 58

4.4.2 On Screen Display ................................................................................................................................. 59

4.4.3 Privacy Zone ........................................................................................................................................... 59

4.4.4 Snapshot Settings .................................................................................................................................. 61

4.4.5 IR LED Schedule .................................................................................................................................... 62

4.4.6 Lens Distortion Correction..................................................................................................................... 62

4.5 Alarm .................................................................................................................................................................... 63

4.5.1 Motion Detection ..................................................................................................................................... 63

4.6 Record ................................................................................................................................................................. 67

4.6.1 Storage Location ..................................................................................................................................... 67

4.6.2 Alarm Record .......................................................................................................................................... 67

4.6.3 Local Alarm Location .............................................................................................................................. 67

4.6.3 Record Schedule .................................................................................................................................... 67

4.8 Firewall ................................................................................................................................................................ 68

4.9 System................................................................................................................................................................. 69

4.9.1 Back-up& Restore .................................................................................................................................. 69

4.9.2 System Upgrade ..................................................................................................................................... 70

4.9.3 Patch Installation .................................................................................................................................... 72

4.9.4 Factory Reset .......................................................................................................................................... 72

4.9.5 Reboot ...................................................................................................................................................... 72

5 APPENDIX ..................................................................................................................................................................... 72

5.1 Frequently Asked Questions ............................................................................................................................ 72

5.1.1 How to install the plug-in for Safari ..................................................................................................... 73

5.1.2 How to download and install the ActiveX for Firefox users .............................................................. 74

5.1.3 How to download and install the ActiveX for Google Chrome users .............................................. 75

5.1.4 I have forgotten the administrator password ...................................................................................... 77

5.1.5 Subnet doesn’t match ............................................................................................................................ 77

5.1.6 Camera can not record .......................................................................................................................... 77

5.1.7 No Pictures Problems ............................................................................................................................ 78

5.1.8 Can’t access IP camera in internet ...................................................................................................... 79

5.1.9 UPnP always failed ................................................................................................................................ 79

5.1.10 Camera can not connect wireless...................................................................................................... 79

5.1.11 Remove the plug-in .............................................................................................................................. 79

5.2 Default Parameters............................................................................................................................................ 82

5.3 Specification ....................................................................................................................................................... 83

5.4 CE & FCC ........................................................................................................................................................... 84

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1 Overviews

The outdoor HD IP Camera is integrated IP Camera with a color CMOS sensor enabling viewing in High Definition resolution. It combines a high quality digital video camera, with a powerful web server, to bring clear

video to your desktop from anywhere on your local network or over the Internet.

The IPCAM support the industry-standard H.264 compression technology, drastically reducing file sizes and conserving valuable network bandwidth.

Thanks to the P2P easy access technology, you don’t need to do complicated Port Forwarding and DDNS settings, you just need to scan the QR code on the bottom of the camera to connect it on smart phone, or input the UID on CMS software to do remote access.

The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explorer. Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start-up.

The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school. Controlling the IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity.

The IPCAM provides Smart Phone APP for Android and iPhone users, please search and install IPCam Viewer on Google Play for Android devices, search and install IPCam_Viewer on APP Store for iOS devices, then you can view your camera anywhere, anytime on your smart mobile devices.

1.1 Key Features

 Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow

bandwidth network

 1.0 Mega-Pixel  Supports IE/Firefox/Google/Safari browser or any other standard browsers  Supports WEP, PA and WPA2 Encryption  PoE compliant with PoE standards IEEE 802.3af(FC5511E)  IR night vision , Range: 20m  Supports image snapshot  Supports dual-stream  Supports IR-Cut and the filter change automatically  Embedded IPCAM DDNS(dynamic domain name service) Service  Supports remote viewing & record from anywhere anytime  Multi-level users management with password protection  Motion detection alert via email or upload image to FTP  Supporting Third Party Domain name  Providing Phone APPs for Android and iPhone users

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 Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS /

UPNP/ONVIF

 Providing Central Management Software to manage or monitor multi-cameras

1.3 Read Before Use

Please first verify that all contents received are complete according to the Package Contents listed below. Before the Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly as intended.

1.4 Packing Contents

● IPCAM×1

● CD×1

● DC Power Supply×1

● Quick Installation Guide ×1

● Mounting bracket×1

● Network Cable×1

●Wi-Fi Antenna×1

1.5 Physical Description

1.5.1 Front Panel

Front Panel for 2864-232

Figure 1.1

1 2 3

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1 WIFI Antenna: Wireless Antenna (FC5411P, FC5511P) 2 Infrared LED: 12 IR LEDs (FC5411P), 36 IR LEDs (FC5511P, FC5511E) 3 LENS: CMOS sensor with fixed focus lens 4 Induction IC

1.5.2 Interface

1 LAN

10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices, such as hub, router, etc.

2 Reset button

Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator user is admin with no password.

3 Power Interface Connect the external power adapter, request for 12V/2A power.

4 Audio input interface The jack is used to plug external input device such as sound pick up device directly. Here microphone cannot directly insert to the interface, it must connect to commutator first.

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5 Audio output interface

The jack is used to plug external output device such as loud speaker directly. Here microphone cannot directly insert to the interface, it must connect to commutator first.

1.5.3 Bottom View

There are up to three labels located at the bottom of the camera; this is an important feature of original cameras. If your camera does not have labels as shown in Figure 1.4, it may be a clone. Cloned cameras can not use original firmware and are not eligible for warranty or technical services.

Figure 1.6

1.6 INSTEON Application Access

1.6.1 Adding the HD Camera to the INSTEON Hub - Android

Default username and password.

Product Label & SN Label.

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From any screen in the app, tap the Rooms Icon at the bootom, then select All devices, then tap the + iten in the top to add a new device

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Select the Camera from the list of available devices.

Select Skip Video for automatic setup.

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Confirm that your phone, INSTEON Hub, and Wi-Fi Camera are all on the same network and select OK

Put in the Cameras username and password. By Default this will be admin for the username, and the password will be blank. It is advisable to change these at this time.

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Select your option, for this example we will be adding it in on a protected Wi-Fi network. The app will then ask you for the Wi-Fi network’s password. Please enter and reconfirm this for the camera.

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The app will pull up an image of your camera and ask that you now disconnect the camera from the router to test the Wi-Fi.

Once it has rebooted the camera, you can now rename the device and move on to adding additional units into the hub.

1.6.2 Adding the HD Camera to the INSTEON hub - iOS

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From any screen in the app, swipe to the right and select ‘Add Devices’

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Select the Camera from the list of available devices.

Select Skip Video for automatic setup.

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Confirm that your phone, INSTEON Hub, and Wi-Fi Camera are all on the same network and select OK.

Agree to the terms associated with the HD Camera and its Data usage

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Put in the Camera’s username and password. By Default this will be admin for the username, and the password will be blank. It is advisable to change these at this time, then select your option, for this example we will be adding it in on a protected Wi-Fi network. The app will then ask you for the Wi-Fi network’s password. Please enter and reconfirm this for the camera.

The app will pull up an image of your camera and ask that you now disconnect the camera from the router to test the Wi-Fi.

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Once it has rebooted the camera, you can now rename the device and move on to adding additional units into the Hub.

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2 Accessing the Network Camera

This chapter explains how to access the network camera through web browsers and RTSP players.

2.1 Access the Camera in LAN

This camera support HTTP and HTTPS protocols, so here we will allow you to use HTTP and HTTPS port No.

(1) Http:// LAN IP + Http Port No.

Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in

the network cable.

Figure 2.1

Double click the IP address of the camera; your default browser will open to the camera login page.

(2) Https:// LAN IP + Https Port no.

The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port. Go to Settings - Network - Port panel , you can see and change the https port no.

Figure 2.2

HTTPS(Hypertext Transfer Protocol over Secure Socket Layer) is a safe way to access your camera, the data transferred on the Internet will be encrypted. Since we can not apply license for every LAN or DDNS URL, the webpage may pop up a warning like the following picture, you just need to click 'Continue to this website (not recommended). '

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Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button.

Figure 2.3

For Firefox, you can add the trusted as the following way:

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Tools ---- Options ---- Advanced --- View Certificates --- Servers

Figure 2.4

Click View Certificates, and go to Servers option.

Figure 2.5

Go to Add Exception panel.

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Figure 2.6

2.2 Access the Camera in WAN

2.2.1 Static IP Addresses

Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the Internet using the WAN IP address and port number.

How to Obtain the WAN IP address from a public website ?

To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP.

Enter the camera’s url , here take https://192.168.8.129:443 for example .

Click this button to add it .

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Figure 2.7

Access your IP Camera from the Internet

You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your standard browser. For example, you would enter http:// 183.37.28.254:85

NOTE :

Make sure port forwarding is successful. You can do port forwarding two ways.

1. Login to your router to enable the “UPNP” function. You can then login to the camera as administrator,

choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP

Successful” on the Device Status page.

2. Do port (HTTP port) forwarding manually. (See Figure 2.11 for further details)

If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had

set earlier to your router’s port forwarding settings.

NOTE: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS

service settings to view it remotely.

Step 1: Enter the username and password of the Administrator (default username is admin with a blank password), and click “OK” to apply changes. Step 2: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address!

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2.2.2 Dynamic IP Addresses

DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a fixed host and domain name. This means that even though your WAN IP address is constantly changing, you will have a fixed hostname you can use to access your cameras at all times. You can access the camera directly from the Internet using the hostname and port number.

What is the HTTP Port no.?

1) Default HTTP Port is 88

All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is

http://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to another port

if you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000.Here you

can set the port no. between 1 and 65535.

2) Change the default http no.88 to another one.

How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP Camera Tool？

Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP

address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure

2.8 and 2.9.

Figure 2.8

Select which camera

you’d like to change the

port for, and right click.

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Figure 2.9

Figure 2.10

What is Port forwarding?

If you have never done port forwarding before, you can open and view the following link to understand the basic concept. Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world. Every router automatically blocks any incoming connections for safety purposes. Using port forwarding, you are telling your router to allow a connection through a certain port (you can think of it as a gateway) into your router. You set this port to a specific device, in our case an IP Camera, so it can be accessed from anywhere in the world.

Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htm

How do we configure Port Forwarding ?

For this section, we will be using an example:

Let’s say the camera’s LAN IP address is http://192.168.8.100:2000

Step 1: Login to the router, and go to your router’s port forwarding or port triggering menu. Sometimes this is

also under the name of Virtual Server or NAT.

Using the Linksys brand router as an example, we would log into the router, and go to the Applications & Gaming menu. We would then click on the “Single Port Forwarding” sub-menu.

Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown

below, then push OK or Submit to save your settings:

Modify the Http Port.

Enter the Username and password, click OK.

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Figure 2.11

First method : Use the embedded DDNS to access the camera via the Internet

Each camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myipcamera.org. On the bottom of the camera, you can see the domain name sticker with this information on it.

For example, we can use cp4911.myipcamera.org. In the camera, click Settings at the top, click “Network” on the left, then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name of your camera.

Figure 2.12

Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet. Take hostname cp4911.myipcamera.org and HTTP Port of 2000 for example, the URL link to access the camera via the Internet would be http:// test09.myipcamera.org:2000.

Second method :

Use the Third party DDNS to access the camera via the Internet

Fill the HTTP Port of the camera in the columns of External Port and Internal Port. Example: 2000

Fill in this section with the LAN IP of the camera; we

would enter “100” for our

example.

Assign a name for the port forward setting here .

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Step 1, Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname. Step 2, DO DDNS Service Settings within the Camera

Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from

www.no-ip.com

Take hostname ycxgwp.no-ip.info, user name test, password test2012 for example.

Firstly, goes to option of DDNS Settings on the administrator panel. Secondly, select No-Ip as a server. Thirdly, fill test as DDNS user, fill password test2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS

domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective. Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if the DDNS status is successful.

If failed, please double check if you have input the correct hostname, user name, and password, and try to redo the settings.

NOTE :

If you have set Third Party DDNS successfully ,the IPCAM Domain Name will be invalid. The Third Party DDNS and the IPCAM Domain Name cannot work at the same time, the last time you configured will take effect.

2.3 Using the VLC player

This camera supports RTSP streaming, here you can view the camera using VLC player.

RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream

The part in the square brackets may be omitted.

user name & password:

The user name and password to access the camera. This part can be omitted.

IP: WAN or LAN IP address. Videostream:Here support three modes: videoMain, videoSub and audio. When the network speed is bad,

here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the video.

For example:

IP: 192.168.1.11 HTTP Port number: 88 User name: admin Password: 123

Here I can enter one of the following URLs in the VLC. 1．rtsp://admin:123@192.168.1.11:88/videoMain 2．rtsp:// @192.168.1.11:88/videoMain 3．rtsp://:123@192.168.1.11:88/videoMain

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4．rtsp://admin@192.168.1.11:88/videoMain

Open the VLC, and go to Media Open Network Stream option, then enter the URL into VLC.

Figure 2.13

Figure 2.14

Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.

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INSTEON 2864-232 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual