Inspur AS500H User Manual

Inspur Storage System

AS500H

User Manual v3.0

Inspur

Dear users of Inspur server:

Sincerely thank you for selection of Inspur server!

This manual introduces the technical characteristics and the system installation, setup and

usage of Inspur storage system, and helps you to particularly understand and expediently use this

storage system.

Please deliver the package of our product to the waste recycling station for recycling, in favor

of pollution prevent and benefit the humankind.

This manual is the property of the Inspur Company.

This User Manual is not to be copied by any group or person in any manner without the

consent of Inspur Company. The Inspur Company reserves the right of revise this manual

momentarily.

Any alteration about the content of this manual will not be noticed. We suggest that the user

shall read this manual before using Inspur storage system, so as to avoid any mistake during

operation.

Please forgive any insufficiency in details, point out and give directions for us in time.

Please contact Inspur Group Company, if you have any questions or advice about this

manual.

Inspur

Nov. 2013

“Inspur ” is a registered trademark of the Inspur Group Co., Ltd.

Other trade marks belong to other corresponding registered companies.

Statement

Please read the following statement before you use this server formally. Only when you have

read this statement hereinafter and agreed the following terms, you can formally use this server. If

you have any questions about the following terms, please contact our supplier or us directly. If you

have no questions about these terms and start to use this server, it acquiesces that you have agreed
the following terms.

1. We must call your attention that you must not alter any other parameters in the main board

BIOS of this server at any time, except for the parameters which we promote that you can alter.

2. If there are any hardware problems when you use this server, or you wish to upgrade the

hardware, please feed back the detail hardware configuration of your computer to our Customer

Service. Don’t disassemble the server case or any hardware components in the case by yourself.

3. Memory, CPU, CPU radiator, fan, disk tray and hard disk etc. of this storage system are of

special specification, please do not use them with equipment of any other type.

4. When you have any software problems during the application of this server, we hope that

you firstly contact the corresponding software supplier and then he will contact us in favor of

communication so as to solve your problem together, especially the software problems about the

database, the installation and running of the network management software or other networking

product.

5. Please read quick installation guide in this manual carefully before installing this storage

system. Inspur is engaged in constantly improving product function and performance, which may

cause part of functions different from description in this manual, but not impact usage, if you have

any doubt on usage, please contact our customer service center.

6. We must call your attention that in the application process, you should pay attention

to do necessary backup of your file.

7. This is a Grade A product, and this product may induce radio jamming. In this case, users

need to adopt feasible measures to the interference.

8. Please carefully read and comply with safety rules in this manual.

9. The copyrights of the markers and names of the software and hardware product referred in

this manual are the property of corresponding companies.

10. In the above statement, “us” indicates the Inspur company. The Inspur company

holds the right of final explanation about the above statement.

Safety Rules

1. The power supply equipment in the system may generate high voltage and dangerous

electrical energy and thus cause personal injury. Please do not dismount the cover of the host or to

dismount and replace any component in the system by yourself, unless otherwise informed by

Inspur, only maintenance technicians trained by Inspur have the right to disassemble the cover of

the host, dismount and replace the internal components.

2. Please connect the equipment to appropriate power supply, and the power should be

supplied by external power supply which is indicated on the rated input label. To prevent your

equipment from damages caused by momentary spike or plunge of the voltage, please use relevant

voltage stabilizing equipment or uninterruptible power supply equipment.

3. If extended cables are needed, please use the three-core cables matched with correct

earthed plug, and check the ratings of the extended cables to make sure that the sum of rated

current of all products inserted into the extended cables do not exceed 80% of the limits of the

rated currents of the extended cables.

4. Please be sure to use the supplied power supply component, such as power lines, power

socket (if supplied with the equipment) etc. For the safety of equipment and the user, do not

replace randomly power cables or plugs.

5. To prevent electric shock dangers caused by leakage in the system, please make sure that

the power cables of the system and peripheral equipment are correctly connected to the earthed

power socket. Please connect the three-core power line plug to the three-core AC power socket

that is well earthed and easy to access, be sure to use the earthing pin of power lines and do not

use the patch plug or the earthing pin unplugged with cables. In case of the earthing conductors

not installed and it is uncertain whether there are appropriate earthing protections, please do not

operate or use the equipment. Contact and consult with the electrician.

6. To avoid short circuit of internal components and fire or electric shock hazards, please do

not fill any object into the open pores of the system.

7. Please place the system far away from the cooling plate and at the place with heat sources,

and be sure not to block the air vents.

8. Be sure not to scatter food or liquid in the system or on other components, and do not use

the product in humid and dusty environment.

9. The replacement of batteries with those of another model may cause explosion. When

replacement of batteries is required, please consult first the manufacturer and choose batteries of

the same or a similar model recommended by the manufacturer. Do not dismount, extrude and

pink the batteries or make the external connection point short circuit, and do not expose them in

the environment over 60°C. Never throw them into fire or water. Please do not try to open or

repair the batteries, and be sure to reasonably deal with the flat batteries and do not put the fl at

batteries, the circuit boards that may include the batteries and other components with other wastes.

For relevant battery recovery, please contact the local waste recovery and treatment mechanism.

Table of Content

Statement........................................................................................................................................... 3

Chapter I Installation Preparations .................................................................................................... 8

1.1 Key terminology ................................................................................................................. 8

1.2 Necessary parts ................................................................................................................... 8

1.3 Hardware overview ............................................................................................................. 9

Chapter II Install HBA Card ........................................................................................................... 11

2.1 Key terminology ............................................................................................................... 11

2.2 Notes for installing HBA cards ......................................................................................... 11

2.3 Install HBA card ................................................................................................................ 11

Chapter III Configure Switches ...................................................................................................... 12

Chapter IV Quick Installation Guide .............................................................................................. 13

4.1 Cabinet preparation ........................................................................................................... 13

4.2 Storage system guide rail suite .......................................................................................... 13

4.3 Install guide rail to cabinet ................................................................................................ 14

4.4 Install the equipment into cabinet ..................................................................................... 16

Chapter V Connect Controller and Host ......................................................................................... 18

5.1 Key terminology ............................................................................................................... 18

5.2 Host connection notes ....................................................................................................... 18

5.3 Steps to connect host ......................................................................................................... 19

5.4 Host channel connection topology .................................................................................... 19

5.4.1 Direct connection topology .................................................................................... 19

5.4.2 Switch connection topology ................................................................................... 19

5.4.3 Mixed connection topology .................................................................................... 20

5.5 Management method topology .......................................................................................... 21

5.5.1 In-band management .............................................................................................. 21

5.5.2 Out-of-band management ....................................................................................... 22

Chapter VI Connect Extension Cabinet .......................................................................................... 23

6.1 Key terminology ............................................................................................................... 23

6.2 Connection notes ............................................................................................................... 23

6.2.1 Disk channels ......................................................................................................... 23

6.2.2 Extension cabinet connection notes ....................................................................... 23

6.3 Extension cabinet connection steps ................................................................................... 24

6.4 Disk array extension illustration ....................................................................................... 24

Chapter VII Connect Power Supply ................................................................................................ 27

7.1 Power line connection notes .............................................................................................. 27

7.2 Power line connection steps .............................................................................................. 27

Chapter VIII System Power-on and Check ..................................................................................... 28

8.1 System power-on steps ...................................................................................................... 28

8.2 Disk array indicator description ........................................................................................ 28

8.3 Part repair indicator ........................................................................................................... 29

Chapter IX Install Storage Management Software ......................................................................... 30

9.1 Key terminology ............................................................................................................... 30

9.2 Installation introduction .................................................................................................... 30

9.3 Operation system special introduction .............................................................................. 30

9.4 Installation environment requirement ............................................................................... 31

9.5 Disk space requirement ..................................................................................................... 32

9.6 Software installation steps................................................................................................. 32

9.7 SANtricity management software module introduction .................................................... 32

9.8 Software module selection reference ................................................................................ 33

9.9 Install RDAC under Linux ................................................................................................ 33

Chapter X Configure HBA Cards ................................................................................................... 35

10.1 Configure HBA Cards in Windows Server 2003 ............................................................ 35

10.2 Configure HBA Cards in Windows Server 2008............................................................. 35

10.3 Configure HBA cards in Linux ....................................................................................... 35

Chapter XI Start Management Software ......................................................................................... 36

11.1 Management software startup ......................................................................................... 36

11.2 Enterprise Management Window (EMW) and Array Management Window (AMW) .... 36

Chapter XII Add a Storage Array ................................................................................................... 38

Chapter XIII Name the Storage Array ............................................................................................ 39

13.1 Naming notes .................................................................................................................. 39

13.2 Naming steps ................................................................................................................... 39

Chapter XIV Troubleshooting ........................................................................................................ 40

Chapter XV Configure Controllers Manually ................................................................................. 41

15.1 Configuration notes ......................................................................................................... 41

15.2 Configuration steps ......................................................................................................... 41

Chapter XVI Set a Password ........................................................................................................... 43

16.1 Password setting notes .................................................................................................... 43

16.2 Password setting steps ..................................................................................................... 43

Chapter XVII Configure Email and SNMP Alarm ......................................................................... 44

17.1 Configuration notes ......................................................................................................... 44

17.2 Alert notification configuration steps .............................................................................. 44

17.3 Mail server tab ................................................................................................................ 44

17.4 Email tab ......................................................................................................................... 44

17.5 SNMP tab ........................................................................................................................ 44

Chapter XVIII Cache Setting .......................................................................................................... 46

18.1 Cache setting notes .......................................................................................................... 46

18.2 Modify cache setting ....................................................................................................... 46

18.3 Modify volume cache setting .......................................................................................... 46

Chapter XIX Add a Host ................................................................................................................. 47

19.1 Key terminology ............................................................................................................. 47

19.2 Adding host notes ............................................................................................................ 47

19.3 Define a host group ......................................................................................................... 47

19.4 Storage partition usage notes ........................................................................................... 47

19.5 Adding a host steps ......................................................................................................... 49

Chapter XX Configure Storage System .......................................................................................... 50

20.1 Key terminology ............................................................................................................. 50

20.2 Capacity allocating notes ................................................................................................ 50

20.3 Volume group, DDP and volume creating notes ............................................................. 51

20.4 Host to volume mapping and storage partition notes ...................................................... 51

20.5 Hot spare disk usage notes .............................................................................................. 51

20.6 Storage configuration steps ............................................................................................. 52

Hazardous Substances or Elements Name and Content Table – Storage System ........................... 55

Chapter I Installation Preparations

This chapter mainly describes preparations for installing AS500H storage system.

1.1 Key terminology

Controller main cabinet

Controller main cabinet contains one or two controllers, power modules and fan modules etc.,

controller main cabinet provides interfaces for storage disk arrays and the host, and 12 hard disks

could be inserted into controller main cabinet.

Extension cabinet

Hard disks could be installed on extension cabinet, except controller, it contains environment

services monitor (ESM), power module and fan module etc. Extension cabinet is usually

connected to the back of controller main cabinet, and could be connected to other extension

cabinets, so as to meet expansion of disk array volume.

SFP

SFP is a kind of equipment communicating with fiber optical equipment, SFP could be used

on HBA cards and controllers.

1.2 Necessary parts

Hardware

Cabinet Make sure cabinet complies with AS500H specification, and

power supply could provide sufficient power.

Guide rail

support and

screws

Used for installation of storage AS500H.

Cables

Power lines Power lines installed together with storage could be used to

connect an external power supply, if your cabinet is equipped

with special power lines, these could be replaced.

Optical fiber

lines

Use optical fiber lines to connect storage arrays and the host or

optical switches.

Ethernet cables Used to connect storage arrays to carry out out-of-band

management.

Other tools

Screwdrivers One slotted screwdriver and one Phillips screwdriver.

Antistatic

equipment

To avoid static damages.

Label paper Used to mark positions.

1.3 Hardware overview

Front view of AS500H 2U12 is as shown in the following Figure 1-1.

Figure 1-1 Front View of AS500H 2U12

Front view of AS500H 2U12 is as shown in the following Figure 1-2.

Figure 1-2 Front View of AS500H 2U24

Hardware sequence, row one (1-4). Row two (5-8), row three (9-12).

Number Name Number Name

1 Backup power indicator 6 Disk driver module

2 Power indicator 7 Maintainable

3 Temperature alarm indicator 8 Disk fault indicator

4 Service operation indicator 9 Disk power indicator

5 Position indicator

Rear view of AS500H is as shown in the following Figure 1-3:

Figure 1-3 Rear View of AS500H

Number Name Number Name

1 A controller module 12 Host interface activity indicator

2 Seven-segment digital display 13 SAS host channel 2

3 Host channel 14 Extension fault indicator

4 Host channel 15 Extension operation indicator

5 Serial port 16 SAS extension interface

6 Network interface 1 17 Power supply-fan module

7 Network interface activity indicator 18 Backup power indicator

8 Network interface rate indicator 19 DC power indicator

6 Network interface 2 20 Permit maintenance indicator

10 SAS host channel 1 21 Power fan operation indicator

11 Host connection error indicator 22 AC power indicator

23 Power connector

Chapter II Install HBA Card

2.1 Key terminology

HBA card (host bus adapter)

Host bus adapter, physical card installed on the host, providing data IO transmission between
the host and storage controller.

Host port of HBA card

Physical and electrical interface in the host for HBA card to connect storage, most HBA cards

have one or two host ports. Each HBA card has a unique WWID number, and host port of each

HBA card has a unique WWID number.

2.2 Notes for installing HBA cards

Host channel of AS500H is FC, and FC HBA card needs to be used on the host, while FC

switch needs to be used on switch, and the speed shall match either.

In order to provide the maximum hardware redundancy, 2 HBA cards need to be installed on

one host, and dual HAB card provides 2 host ports, rather than redundancy feature.

In order to achieve the maximum performance, it is better to use 8Gb storage host channel

with an 8Gb HBA card, if a 4Gb HBA card is used, data transmission rate will be kept at 4Gb.

When host operation system is VMware, mixed connection will not be supported in one

partition.

Windows operation system does not support mixed connection in one partition, when a host

uses multiple partitions to connect the same storage array, no repeated lun number shall be used.

Mixed connection from a host to a storage array is not supported by other operation systems.

2.3 Install HBA card

1. Make sure the HAB card in use is compatible with storage.

2. Install HBA cards according to documents provided by manufacturer.

3. Restart the host.

4. During self-checking of the host, pay attention to prompt messages about entering HBA

card BIOS, enter HBA card BIOS according to these messages.

5. Record the following information: Host name, HBA card on the host, host port WWID on

each HBA card.

Chapter III Configure Switches

1. Make sure the switch in use is compatible with this storage array.

2. Install the switch according to documents provided by switch manufacturer.

3. Visit website of optical switch manufacturer, obtain the latest Firmware and management

software, and update optical switch Firmware, you may need to shut down the switch to restart.

4. If a Brocade or Cisco optical switch is used, it is required to use configuration management of

the switcher to open IOD (in-Order Delivery) option.

Chapter IV Quick Installation Guide

This part mainly introduces quick installation of the equipment, according to the following

description, you could complete installation of the equipment in the shortest time, in the safest

way.

Note

Threaten brought by static electricity – Static electricity is a fatal threaten to electronic

equipment, for static electricity may puncture some electronic parts, causing failure of the whole

equipment, and bringing along huge losses unconsciously. So, during operation on equipment,

make sure to carry out electrostatic protection, which will not be noted in the following sections.

4.1 Cabinet preparation

Cabinet leveling: Cabinet must be placed firmly, adjust four legs at the bottom, make the cabinet

be placed on the ground firmly. Meanwhile, dismantle cabinet door and side panel

for guide rail installation.

Cabinet grounding: In order to avoid electric shock risk, it is required to install an earthing device

inside the cabinet. If power line of this equipment is inserted into power socket as

part of the cabinet, proper earthing must be provided for the cabinet. If power line

of storage system is inserted into power socket on the wall, earthing device inside

power socket only provides earthing for this equipment, it is required to provide

proper earthing protection for the cabinet as well as other equipment inside it. It is

suggested that you shall use the cabinet specially designed for Inspur storage system.

If you’re using an Inspur storage cabinet, and all parts inside the cabinet are

grounded, Please do not change any of earthing connections inside the cabinet.

Temperature: If storage equipment is installed inside the cabinet, operating and working

temperature of storage system shall not be lower than 5 , nor higher than 35 .℃℃

Ventilation: Cabinet used by storage equipment shall provide sufficient wind flow for front and

rear parts of the system, and shall guarantee a 4100Btu heat discharge per hour,

while above 1m space shall also be kept in front and rear.

4.2 Storage system guide rail suite

Articles contained in guide rail suite for this equipment are as shown in Table 4-1.

Table 4-1 Guide Rail Suite

Illustration Description

L type guide rail (one piece on left and right)

z This guide rail adopts the design of rear-hang, flexible probe

and free of nuts, greatly simplifying installation process.

z This guide rail applies to installation of 2U, 3U and 4U

equipment, and can reach a 65kg bearing.

Front position columns (2 for each, 4 in all)

z Usually attached to the front rail.

z Fix the position column on front rail, install it into the angle

rail hole, to undertake gravity.

Round head screws (M5×6, 2 screws for each, 4 screws in all)

z Usually 1 screw is attached to front and rear rail respectively.

z During usage, fix guide rail onto angle rail, to fix and

undertake gravity.

Crown screws (M5×16, 1 screws for each, 2 screws in all)

z Usually attached to the front rail.
z During usage, fix screws onto angle rail, to fix and aovid

falloff.

4.3 Install guide rail to cabinet

1. Length of front and rear rail could extend freely when pulled, in order to guarantee

guide rail bearing, a certain friction is required during extension, otherwise, both front and

rear rails will become too loose; on the contrary, if too tight, front and rail rails will not be

able to extend, it is required to loosen four turnbuckle screws as shown in Figure 4-1

according to situation.

Figure 4-1

2. Extend front and rear guide rails, to make its length equivalent to front and rear

distance of cabinet angle rail.

3. Confirm installation position of the equipment, generally, a height scale is marked

on cabinet angle rail, and introduction will be given in below taking 32U position installation

as an example.

4. On rear guide rail, there’re two connectors, align the lower connector with the

Turnbuckle screw

second hole above the starting point of 32U scale on angle rail, the upper connector with the

second hole above the starting point of 33U scale, insert the connector through the hole, and

then press it down, to connect it to angle rail, now L-shaped part of guide rail shall be leveled

with the starting point of 32U scale, and rear rail fixing holes shall display in the center of the

third hole above the starting point of 32U, as shown in Figure 4-2.

Figure 4-2

5. Adopt guide rail standard configuration of M5×6 round head screws, screw in rear

rail fixing holes, to fix guide rail.

6. Adjust fixing positions of two fixing columns of front guide rail as required, so as to

leave corresponding positions for front fixing holes of the equipment, place guide rail to a

horizontal position, align lower edge with 32U starting point, extend fixing columns into

angle rail fixing holes, and fix them with round head M5×6 screws, as shown in Figure 4-3,

while fixing positions of round head M5×6 screws are also required to be ascertained

according to corresponding positions of front fixing holes of the equipment, so as to avoid.

Rear rail fixing hole

Keep level

Figure 4-3

7. Fasten four fixing screws between front and rear rails.

8. Install guide rail on the other side of the cabinet, according to the above steps, be

noted that guide rails on both sides shall be leveled, that is on the same height.

4.4 Install the equipment into cabinet

Note:

z For storage equipment is heavy, in order to guarantee safety, when installing storage

equipment into the cabinet, at least 4 persons are needed to move the storage system.

1. Lift the storage equipment, make it close to guide rail, and align lower angles on both

sides in front of the storage system, with angles of L-shaped rails on left and right sides.

2. To keep the storage system leveled, place the front of storage system on L-shaped guide

rail (now persons in the front shall support it to guarantee safety), push it into the

cabinet steadily, after entering about 1/3, the number of persons could be reduced to two,

finally, push the equipment into the cabinet completely, as shown in Figure 4-4.

Round head screw

Fixing column

Figure 4-4

3. Adopt M5-16 crown screws, and fix storage system into the cabinet, via fixing holes on

ears in front of the chassis.

4. Fix ears on both left and right panels onto both sides in front of the chassis.

5. Install hard disks according to the sequence of from left to right, and from up to down.