Insignia firetv edition User Manual

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User Guide

Illustrations in this guide are provided for reference only and may differ from actual product appearance.

Product design and specification may be changed without notice.

Before using your new product, please read these instructions to prevent any damage.

Contents

CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

IMPORTANT SAFEGUARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Get the most out of your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TV components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TV front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Jacks and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connecting a cable or satellite box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

HDMI (best). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Coaxial (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connecting an antenna or cable TV (no box) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connecting a DVD or Blu-ray player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

HDMI (best). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting a game console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

HDMI (best). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting to Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Connecting a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting external speakers or a sound bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Digital audio using the digital optical audio jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Digital audio using the HDMI/ARC jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Analog audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Programming a universal remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Common universal remote control codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Setting up your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Cleaning the TV cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Cleaning the TV screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Video and audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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Contents

CEC-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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CHILD SAFETY

PROPER TELEVISION PLACEMENT MATTERS

THE CONSUMER ELECTRONICS INDUSTRY CARES

• Manufacturers, retailers and the rest of the consumer electronics industry are

committed to making home entertainment safe and enjoyable.

• As you enjoy your television, please note that all televisions - new and old - must be

supported on proper stands or installed according to the manufacturer's recommendations. Televisions that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, carts, etc., may fall over, resulting in injury.

TUNE IN TO SAFETY

• ALWAYS follow the manufacturer’s recommendations for the safe installation of your

television.

• ALWAYS read and follow all instructions for proper use of your television.

• NEVER allow children to climb on or play on the television or the furniture on which the

television is placed.

• NEVER place the television on furniture that can easily be used as steps, such as a chest

of drawers.

• ALWAYS install the television where it cannot be pushed, pulled over or knocked down.

• ALWAYS route cords and cables connected to the television so that they cannot be

tripped over, pulled or grabbed.

WALL OR CEILING MOUNT YOUR TELEVISION

• ALWAYS contact your retailer about professional installation if you have any doubts

about your ability to safely mount your television.

• ALWAYS use a mount that has been recommended by the television manufacturer and

has a safety certification by an independent laboratory (such as UL, CSA, ETL).

• ALWAYS follow all instructions supplied by the television and mount manufacturers.

• ALWAYS make sure that the wall or ceiling where you are mounting the television is

appropriate. Some mounts are not designed to be mounted to walls and ceilings with steel studs or cinder block construction. If you are unsure, contact a professional installer.

• Televisions can be heavy. A minimum of two people is required for a wall or ceiling

mount installation.

MOVING AN OLDER TELEVISION TO A NEW PLACE IN YOUR HOME

• Many new television buyers move their older CRT televisions into a secondary room

after the purchase of a flat-panel television. Special care should be made in the placement of older CRT televisions.

• ALWAYS place your older CRT television on furniture that is sturdy and appropriate for

its size and weight.

• NEVER place your older CRT television on a dresser where children may be tempted to

use the drawers to climb.

• ALWAYS make sure your older CRT television does not hang over the edge of your

furniture.

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https://www.cta.tech/Consumer-Resources.aspx

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IMPORTANT SAFEGUARDS

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC

SHOCK, DO NOT REMOVE COVER (OR BACK). NO

USER-SERVICEABLE PARTS INSIDE. REFER

SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated “hazardous voltage” within the product's enclosure, which may be of sufficient magnitude to induce a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with dry cloth. 7 Do not block any ventilation openings. Install in

accordance with the manufacturer's instructions.

8 Do not install near any heat sources such as

radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized or

grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or

pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11 Only use attachments/accessories specified by the

manufacturer.

12 Use only with the cart, stand, tripod,

bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13 Unplug this apparatus during lightning storms or

when unused for long periods of time.

14 Refer all servicing to qualified service personnel.

Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15 The wall plug is the disconnecting device. The plug

must remain readily operable.

16 Remote control batteries should not be exposed to

excessive heat such as sunshine, fire, or the like.

17 The apparatus should not be exposed to dripping or

splashing, and no objects filled with liquids, such as vases, should be placed on the apparatus.

18 Your TV has four VESA mounting holes on the back.

If you attach a wall-mount bracket or TV stand to the back of your TV, the bracket or stand must be securely attached using all four holes. If you do not use all four mounting holes, your TV may fall and cause property damage or personal injury. See the documentation that came with your wall mount or TV stand for complete mounting instructions.

WARNING

Electric shock hazard

To reduce the risk of fire or electric shock, do not remove any cover or expose the device to rain or moisture. No user-serviceable parts are inside. Refer servicing to qualified service technicians.

Lightning

For added protection for your device receiver during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the power outlet and disconnect any antenna or cable system. This helps prevent property damage and personal injury from lightning and power line surges.

Power lines

An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, take extreme care to keep from touching such power lines or circuits as contact with them might be fatal.

Handling the LCD panel

• Your TV’s screen is made of glass. Do not drop your TV or hit, jolt, or press hard against the LCD panel. If the screen breaks, be careful of broken glass.

• If the LCD panel is broken, make absolutely sure that you do not touch the liquid in the panel. This may cause skin inflammation.

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• If the liquid gets in your mouth, immediately gargle, rinse, and consult with your doctor. Also, if the liquid gets in your eyes or touches your skin, consult with your doctor after rinsing for at least 15 minutes or longer in clean water.

Replacement parts

When replacement parts are required, make sure that the service technician uses replacement parts specified by the manufacturer that have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, personal injury, or other hazards.

Safety check

After completing any service or repair to this device, ask the service technician to perform routine safety checks to determine that your TV is in correct operating condition.

Power source

Operate your TV only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your home, consult an electrician or your local power company.

Servicing

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

CAUTION

Damage requiring service

Unplug this TV from the power outlet and refer servicing to qualified service personnel under the following conditions:

• When the power supply cord or plug is damaged or frayed.

• If liquid has been spilled or objects have fallen into your TV.

• If your TV has been exposed to rain or water.

• If your TV does not operate normally by following the operating instructions. Adjust only those controls covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation.

• If your TV has been dropped or damaged in any way.

• When your TV exhibits a distinct change in performance.

Outdoor antenna grounding

If an outside antenna or cable system is connected to your TV, make sure that the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA No. 70, provides information with respect to correct grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of the antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.

Antenna lead-in wire

Grounding clamp Antenna discharge

unit Grounding

conductors

Ground clamps Power service

grounding electrode

system Electric service

equipment

Note to CATV system installer

Article 820 of the National Electrical Code, ANSI/NFPA No. 40 provides guidance for correct grounding. Specifically, it states that the cable ground must be connected to the grounding system of the building as close to the point of cable entry as practical.

Condensation

Moisture will form on the TV if the TV is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, the TV's performance may be impaired. To prevent this, let the TV stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually.

Condensation may also form during the summer if the TV is exposed to the breeze from an air conditioner. In such cases, change the location of the TV.

Mobile telephone warning

To avoid interference with your TV picture and sound, operating problems, or even damage, keep your cordless and cellular telephones away from the TV.

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End of life directives

Your TV may contain materials that are regulated for environmental reasons. Your TV also contains materials that can be recycled and reused. To help protect the environment, contact your local authorities for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV.

Non-active pixels

The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects.

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Introduction

Congratulations on your purchase of a high-quality, Insignia TV. Your TV comes with the latest technology and state-of-the-art features, including:

• Fire TV Experience Built-In

• Voice Remote with Alexa

Get the most out of your TV

1 Access Your Favorite Content

• Fire TV Edition seamlessly integrates live over-the-air TV and your favorite streaming content on the Home screen, with

access to tens of thousands of channels, apps, and Alexa skills.

2 Unlimited Entertainment

• Watch over 500,000 streaming movies and TV episodes from Netflix, Prime Video, Hulu, PlayStation Vue, HBO, and more.

3 Control It All With Your Voice—Voice Remote with Alexa

• Use your voice to control live TV playback, launch apps, search for content, control smart home devices, and more.

IMPORTANT:

• To access all the described features, select Full (Recommended) during setup and make sure that you have a free Amazon account.

• For help, contact Amazon Fire TV Customer Service at www.amazon.com/firetv/contactus

TV components

This section covers basic information for:

• TV front

• Jacks and controls

• Remote control

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TV front

You can find these items on the front of your TV.

ITEM DESCRIPTION

Remote control sensor Receives signals from the remote control. Do not block.

Power indicator Turns off when your TV is on. Lights when your TV is off (standby mode).

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Jacks and controls

Your TV may have any of the following items:

ITEM DESCRIPTION FUNCTION

Power/Input button

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Power—Turns TV power on or off. When your TV is off, the LED indicator on the front of your TV lights blue.

Warning: When your TV is off, power still flows through it. To completely disconnect power, unplug the power cord.

Input—Quickly press and release to open the Input Selection list, press one or more times to select a video input source, then wait a few seconds. Your TV switches to the source you selected.

Digital OPTICAL output

jack

Headphone jack

AUDIO OUT jack

Antenna/Cable in jack

Analog video and audio

(AV) jacks

USB

HDMI

HDMI/ARC

Connect a sound bar, digital speaker system, or home theater system to this jack to listen to TV audio through external speakers. See

Digital audio using the digital optical audio jack on page 17.

On some TVs the headphone jack and audio out jack are combined into one jack.

Connect headphones, a sound bar, analog speaker system, or a home theater system to this jack to listen to TV audio through external speakers. See Analog audio on page 18.

Connect an antenna or cable TV to this jack. See Coaxial (good) on page 12 or Connecting an antenna or cable TV (no box) on page 12.

Connect the video and audio for an AV device to these jacks. See AV

(good) on page 11, 13, or 14.

Connect a USB flash drive to this jack to view compatible JPEG picture files. See Connecting a USB flash drive on page 16.

Connect an HDMI device to this jack. See HDMI (best) on page 11, 13, or 14, or Connecting a computer on page 15.

Connect an ARC-enabled home theater receiver to this jack. OR Connect an HDMI device to this jack. See HDMI (best) on page 11, 13,

or 14, or Connecting a computer on page 15.

ETHERNET

CAUTIONS:

• Check the jacks for position and type before making any connections.

• Loose connections can cause poor audio or video quality. Make sure that all connections are tight and secure.

• The external audio/video equipment shown may be different from your equipment. If you have questions, refer to the documentation that came with your equipment.

• Always unplug the power cord when connecting external equipment.

Connect an Ethernet cable to this jack and to an Ethernet connection.

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Remote control

7 8

# BUTTON PRESS TO...

Hold down to turn on the Alexa-enabled microphone and start voice input. Release the button to end

11 (Voice)

12 Select Confirm a selection or action.

13 (Menu)

14 (play/pause) Start, resume, or pause playback.

15 (forward)

/ (channel

selection)

17 (settings) Activates quick settings overlay.

18 (recents)

20 Partner Button 2

voice input. With Alexa, you can use your voice to search for content, control playback, and more.

(Alexa Voice Service requires an Amazon account).

Activate on-screen contextual commands.

Skip forward (short press) or fast forward (long press).

Press to go to the next or previous live channel.

Opens a row of recently watched content so you can easily switch between content.

Launch Netflix from any screen, even when your TV is off.

Launches the designated app from any screen or when the TV is off.

# BUTTON PRESS TO...

Turn TV power on or off. When your

1 (power)

2 Navigation Move up, down, left, or right.

3 (Home)

4 (back) Return to the previous screen.

5 (rewind)

6 +/–

7 (Guide)

8 (mute) Mute or unmute the sound.

10 Partner Button 1

TV is off, the LED indicator on the front of your TV lights.

Return to the Home screen (short press) or to open Quick Settings Overlay (long press).

Skip back (short press) or rewind (long press).

Increase (+) or decrease (–) the volume.

Press to open the live TV Channel Guide.

Launch Prime Video from any screen or when your TV is off.

Launches the designated app from any screen or when the TV is off.

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Connecting a cable or satellite box

Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and controls on page 9.

You can connect a cable or satellite box using:

• HDMI (best)

• AV (good)

• Coaxial (good)

HDMI (best)

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HMDI jack Cable wall jack

HDMI Cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box. 3 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the cable or

satellite box.

4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box. 5 On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.

Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

Cable or satellite box

Coaxial

cable

AV (good)

Note: Cables are often color-coded to match color-coded jacks.

Video and audio jacks

Cable or satellite box Cable wall jack

Coaxial

AV cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box. 3 Connect an AV cable (not provided) to the AV jacks on your TV and to the AV out jacks on the cable or satellite box.

IMPORTANT: When you connect the audio using the AV jacks, the audio output is analog.

4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box. 5 On the HOME screen, navigate to the INPUTS row, then select Composite.

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cable

Coaxial (good)

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Cable or satellite box

Coaxial

Coaxial cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box. 3 Connect another coaxial cable (not provided) to the antenna/cable jack on your TV and to the coaxial out jack on the cable

or satellite box.

4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box. 5 On the HOME screen, navigate to the INPUTS row, then select Antenna. 6 If you cannot tune to channels you know exist, scan for channels. Go to Settings > Live TV > Channel Scan.

cable

Cable wall jackAntenna/cable jack

Connecting an antenna or cable TV (no box)

Antenna/cable

jack

Coaxial cable

Antenna or cable TV (no box)

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to the antenna/cable jack on your TV and to the antenna or cable TV wall jack. 3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 On the HOME screen, navigate to the INPUTS row, then select Antenna. 5 If you cannot tune to channels you know exist, scan for channels. Go to Settings > Live TV > Channel Scan.

Notes:

• Use a coaxial cable to eliminate interference and noise from radio waves.

• If the antenna is not installed correctly, contact qualified service personnel to correct the problem.

• If the signal level for a channel is weak, the picture may be distorted. Adjust the antenna or use a highly directional outdoor or set-top antenna with a built-in amplifier.

• If the picture quality is good on some channels and poor on others, the problem may be caused by a poor or weak signal from the broadcaster or cable TV provider.

• If you connect to cable TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.

• Many high-definition (HD) channels upscale standard-definition (SD) content. The picture displayed on your TV is still displayed as SD, thus the picture quality will not be as clear or crisp as it would be if the content was originally recorded in HD.

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Connecting a DVD or Blu-ray player

Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and controls on page 9.

You can connect a DVD or Blu-ray player using:

• HDMI (best)

• AV (good)

HDMI (best)

DVD or Blu-ray

HDMI jack

HDMI cable

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the DVD or Blu-ray

player.

3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player. 4 On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.

player

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Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)

Note: Cables are often color-coded to match color-coded jacks.

Video and audio jacks

AV cable

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off. 2 Connect an AV cable (not provided) to the AV jacks on your TV and to the AV out jacks on the DVD or Blu-ray player.

IMPORTANT: When you connect the audio using the AV jacks, the audio output is analog.

3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player. 4 If needed, set the player to the correct output mode. See the documentation that came with the player. 5 On the HOME screen, navigate to the INPUTS row, then select Composite.

DVD or Blu-ray player

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Connecting a game console

You can connect a game console using:

• HDMI (best)

• AV (good)

HDMI (best)

Game consoleHDMI jack

HDMI cable

1 Make sure that your TV’s power cord is unplugged and the game console is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the game console. 3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the game console, then set it to the correct output mode. See the documentation that came with the console. 5 On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.

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Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)

Note: Cables are often color-coded to match color-coded jacks.

Video and audio jacks

Console-specific AV cable

1 Make sure that your TV’s power cord is unplugged and the game console is turned off. 2 Connect the console-specific AV cable to the AV jacks on your TV and to the AV jack(s) on the game console.

IMPORTANT:

• Some older game consoles come with a special AV cable. See the documentation that came with your game console or check the manufacturer’s website.

• When you connect the audio using the AV jacks, the audio output is analog.

3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the game console, then set it to the correct output mode. See the documentation that came with the console. 5 On the HOME screen, navigate to the INPUTS row, then select Composite.

Game console

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Connecting a computer

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HDMI jack

HDMI cable

1 Make sure that your TV’s power cord is unplugged and the computer is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the computer. 3 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer. 4 On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3. 5 Adjust the display properties on the computer, if necessary.

Computer

Connecting to Ethernet

To access the internet, you must connect to a LAN (Ethernet) network or use Wi-Fi to access the Internet.

Ethernet

connection

LAN jack

LAN

Ethernet cable

• Connect an Ethernet cable (not provided) to the LAN jack on your TV and to your Ethernet connection.

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Connecting a USB flash drive

USB port

USB flash drive

1 Plug a USB flash drive into the USB port on your TV.

CAUTION: Do not remove the USB flash drive or turn off the TV while using the USB flash drive. You may lose data or damage the USB flash

drive.

2 When the “View Pictures” message appears, press MENU. The photos viewer opens.

Note: The Photos viewer only supports JPEG format images (with “.jpg” file extensions) and not all JPEG files are compatible with your TV.

Connecting headphones

When you connect headphones, the TV speakers are muted.

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WARNING: Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still lets you hear the sound.

Headphone/Audio out

jack

• Connect the headphones to the headphone jack on your TV.

Notes:

• If you connect headphones when your TV is turned off, then you turn on your TV, the TV speakers are muted and the audio plays through the headphones.

• You can also connect a home theater system, sound bar, or external speaker system to the headphone jack.

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Connecting external speakers or a sound bar

You can connect external speakers or a sound bar using:

• Digital audio using the digital optical audio jack

• Digital audio using the HDMI/ARC jack

• Analog audio

Digital audio using the digital optical audio jack

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Digital optical

audio jack

1 Make sure that your TV’s power cord is unplugged and the digital speaker system or sound bar is turned off. 2 Connect a digital optical audio cable (not provided) to the digital output jack on your TV and to the audio in jack on the

digital speaker system or sound bar.

3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the digital speaker system or sound bar, then set it to the correct source. See the documentation that came with

the digital speaker system or sound bar.

Note: Depending on the audio device you are connecting, you may need to change the digital audio format for your TV. The default setting is Auto.

5 If you need to change the digital audio format, go to the Home menu, select Settings, then select Display & Sounds.

Select Audio Output, then select Digital Audio Format and change the setting to PCM or Dolby Digital.

6 If you want to turn off your TV speakers, go the Home menu, select Settings, then select Display & Sounds. Select Audio

Output, then select TV Speakers and change the setting to OFF.

Digital optical audio cable

Digital speaker system

Sound bar

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Digital audio using the HDMI/ARC jack

Your TV can send sound to an ARC device, like an AV receiver, to create a home theater that uses two or more speakers. When you connect external speakers or a soundbar, sound plays through your TV speakers and the external speakers or soundbar.

HDMI/ARC jack

Digital speaker system

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HDMI cable

1 Make sure that your TV’s power cord is unplugged and the digital speaker system or sound bar is turned off. 2 Connect an HDMI cable (not provided) to the HDMI/ARC jack on your TV and to the audio in jack on the digital speaker

system or sound bar.

3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the digital speaker system or sound bar, then set it to the correct source. See the documentation that came with

the digital speaker system or sound bar.

Note: Depending on the audio device you are connecting, you may need to change the digital audio format for your TV. The default setting is Auto.

5 If you need to change the digital audio format, go to the Home menu, select Settings, then select Display & Sounds.

Select Audio Output, then select Digital Audio Format and change the setting to PCM or Dolby Digital.

6 If you want to turn off your TV speakers, go the Home menu, select Settings, then select Display & Sounds. Select Audio

Output, then select TV Speakers and change the setting to OFF.

Sound bar

Analog audio

When you connect an analog speaker system or sound bar to the audio out jack, the TV speakers are muted.

Audio out jack

Analog speaker system

Audio cable

Sound bar

1 Make sure that your TV’s power cord is unplugged and the analog speaker system or sound bar is turned off. 2 Connect an audio cable (not provided) to the audio out jack on your TV and to the audio in jacks on the analog speaker

system or sound bar.

3 Plug your TV’s power cord into a power outlet, then turn on your TV. 4 Turn on the analog speaker system or sound bar, then set it to the correct source. See the documentation that came with

the analog speaker system or sound bar.

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Connecting power

1 If your power cord is not permanently connected to your TV, connect it to the power connector on your TV. 2 Connect the power cord to a power outlet.

CAUTION:

• Your TV should only be operated from the power source indicated on the label.

• Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time.

• If the power cord is permanently attached to your TV, do not try to unplug it from your TV.

Programming a universal remote control

You can operate your Insignia TV with a new or existing universal remote control. 1 See the table in Common universal remote control codes on page 19 for common codes.

If you have problems programming your remote or need a different remote control code:

• Contact the universal remote control or cable/satellite company of the remote control you are trying to program.

• Visit www.insigniaproducts.com/remotecodes for the latest remote control code information.

• Call the Insignia Customer Care Center at 1-877-467-4289.

2 Follow your universal remote control’s instructions to enter the TV code you found in Step 1.

Tips:

• If your universal remote control has a code search feature, run a code search to identify a code that matches your TV. See your universal remote control’s instructions for details.

• If your universal remote control has a “Learn” feature, you can manually program it using the Insignia TV remote to “teach” the commands one at a time. See your universal remote control’s instructions for details.

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Common universal remote control codes

The following is a list of the most common remote control codes.

BRAND REMOTE CONTROL CODES

AT&T U‐verse

Cablevision 068, 069, 078, 096, 100, 164, 168, 229, 026

Charter

Comcast

Cox 1326, 1463

DirecTV 10463, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 11463, 12049

Dish Network 834, 720, 222, 898, 365, 777, 754

RCA 135, 12049, 11423, 11564, 10171, 10463, 11810, 11892, 11963, 12184, 12417

Rogers 0463, 1326, 2049, 1785, 1780, 1423, 1963

Time Warner 400, 450, 461, 456, 10463, 1463, 0463

Verizon 0198, 0490

1034, 1035, 1040, 1398, 1465, 1596, 1437, 1507, 12049, 11641, 11564, 11326, 11423, 11892, 11517, 10171, 10463, 11385, 11660, 11963, 12184, 13227

2002, 1204, 1423, 1517, 0171, 1963, 0463, 1463, 0842, 1326, 167, 415, 424, 450, 456, 461, 507, 523, 567, 577, 586

10463, 10171, 11204, 11326, 11463, 11517, 11641, 11780, 11785, 11892, 11963, 12002, 01877, 00276, 01982, 01376, 00810, 01187, 01106, 00877, 00476

Tips:

• The brand name is often visible on the front of the universal remote control, and the model number is often visible on the back.

• If your universal remote control isn’t listed in the table, refer to your universal remote control’s instructions and try codes for the brands Orion, Emerson, Memorex, Sansui, Sylvania, or Zenith. You may need to try several codes before finding a match.

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Setting up your TV

If you use an Ethernet cable to connect to the internet, see Connecting to Ethernet on page 15.

1 Make sure that you have connected the power cord to your TV and that you turned on your TV. 2 Make sure that you have installed the batteries in your new Voice Remote with Alexa. 3 Make sure that your remote is paired with your TV. Pairing should occur automatically.

If you have issues, press (Home). If you continue to have issues, try re-inserting your batteries or replacing them, then repeat this step again.

4 Select your Wi-Fi network from the networks displayed on the screen.

Note: If your Wi-Fi network is password protected, have your Wi-Fi network password handy to connect your TV to the Internet. If your network is hidden, select the Join Other Network tile from the list. If required, enter your network password using the on-screen keyboard.

5 Select your experience: Full (Recommended) or Basic.

• Full: Get the most out of your experience with access to live TV, over 500,000 streaming movies and TV episodes, thousands of apps, and Alexa skills. To get started, sign in or sign up for a free Amazon account.

• Basic: This experience is limited to live TV and only six streaming apps. Alexa and the full Appstore are not included.

For more information about setting up your TV, go to: http://www.amazon.com/help/firetveditiontv

Using your TV

For information about using your TV, go to: http://www.amazon.com/help/firetveditiontv

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Maintaining

• Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.

• Do not place your TV in direct sunlight or near a heat source.

Cleaning the TV cabinet

Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the cabinet with the cloth. Use a clean cloth to dry the cabinet.

Cleaning the TV screen

Clean the screen with a soft, lint-free cloth.

Troubleshooting

Video and audio

PROBLEM SOLUTION

Picture does not fill the screen. There are black bars around the picture.

No picture (screen is not lit) and no sound.

• Press and hold Home until the Quick Settings menu opens. Select Display - Picture Size, then change the setting. If Picture Size is grayed out (not available to select), change the setting for Auto Aspect to Off.

• Press (power) on the TV or the remote control.

• Make sure that the video cables are connected correctly and securely to your TV.

• Make sure that the power cord is plugged into a working outlet.

• Press Home, then navigate to the INPUTS row and select the input you want to watch.

• Try another channel. The station may be experiencing problems.

• Make sure that the incoming signal is compatible.

• Make sure that the antenna or cable TV is connected correctly and securely. See

Connecting a cable or satellite box on page 11 or Connecting an antenna or cable TV (no box) on page 12.

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PROBLEM SOLUTION

Dark, poor, or no picture (screen is lit), but sound is good.

No color, dark picture, or color is not correct.

TV or cable channel reception is not good or consistent.

Dotted lines or stripes appear on the screen.

Video description or voice guide does not work.

• Try another channel. The station may be experiencing problems.

• Make sure that the antenna or cable TV is connected correctly and securely. See

Connecting a cable or satellite box on page 11 or Connecting an antenna or cable TV (no box) on page 12.

• If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier.

• Make sure that the video cables are connected correctly and securely to your TV.

• The video cable(s) you are using may be bad. Try a new set.

• Try another channel. The station may be experiencing problems.

• Adjust the picture settings. Press and hold Home until the Quick Settings menu opens. Select Picture, then adjust the Contrast, Brightness, or Color settings.