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Quick Start Guide
Skyus 3G
TM
Sprint
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Skyus 3G Sprint Quick Start Guide
Preface
Copyright
© 2016 Inseego Corporation, LLC a Novatel Wireless Company. All rights reserved.
This document may not be copied in part or otherwise reproduced without prior written consent from Inseego
Corporation except where specifically permitted under US and International copyright law.
Disclaimer
The information in this document is subject to change without notice. Inseego Corporation (“Inseego”) assumes no
responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or
otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this
document. For the latest documentation, contact your local supplier or visit us online at www.inseego.com
This publication may contain examples of screen captures and reports used in daily operations. Examples may
include fictitious names or individuals and companies. Any similarity to names and addresses of actual businesses or
persons is entirely coincidental.
Trademarks and Patents
Inseego Corporation and the Inseego logo are trademarks of Inseego Corporation LLC. Skyus, Skyus 3G, Skyus 4G,
Skyus Global, CIRA, CIRA X, CIRA X2, and Axiom are trademarks of Inseego Corporation LLC. VaraSight and the
VaraSight logo are trademarks of Inseego Corporation LLC.
Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or
vendors of the respective products.
Intended Use
Use this product only for the purpose it was designed for; refer to the datasheet and user documentation. For the
latest product information, visit us online at www.inseego.com
Document number 25-52-002-02 Rev D
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Contents
Overview ................................................................................................................................................................................................................. 3
Intended Audience ........................................................................................................................................................................................ 3
Scope .................................................................................................................................................................................................................. 3
Environmental Specifications .................................................................................................................................................................... 3
Power Consumption ..................................................................................................................................................................................... 3
LED States ......................................................................................................................................................................................................... 4
Installation Steps ................................................................................................................................................................................................. 4
Packing List: Package Contents ................................................................................................................................................................. 4
Operating Systems ......................................................................................................................................................................................... 5
Installation of Sierra Wireless Driver .............................................................................................................................................................. 5
Connecting the Antenna .................................................................................................................................................................................. 6
Connecting to Computer or Router .............................................................................................................................................................. 6
Activation ............................................................................................................................................................................................................... 7
Provisioning ........................................................................................................................................................................................................... 7
Connection Manager .......................................................................................................................................................................................... 7
Skyus Watcher Utility .................................................................................................................................................................................... 7
Sprint SmartView ............................................................................................................................................................................................ 8
Sierra Wireless Skylight ................................................................................................................................................................................. 8
Contacting Inseego ............................................................................................................................................................................................. 8
Online Library .................................................................................................................................................................................................. 9
Return and Warranty ..................................................................................................................................................................................... 9
Further Specifications ................................................................................................................................................................................... 9
FCC Compliance ................................................................................................................................................................................................. 10
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Indicator Light
Mini USB Port
SMA Antenna
Connectors
Overview
The Skyus platform is a rugged, low-cost, self-contained modem kit. The Skyus platform simplifies the integration
efforts of adding mobile connectivity in M2M solutions and accelerates time-to-market for creating connected
devices. In contrast to standalone radio modules, the Skyus uses a standard USB connection interface, making it
readily compatible with the largest choice of host devices.
Integration of the Skyus 3G into a Windows based system requires at a minimum two high level components, the
driver and a mechanism to provide connection management. This document is intended to guide you through the
process of connecting the hardware and setting up these two components.
Intended Audience
This document is intended for users responsible for the initial set-up of the Skyus and assumes the installer possesses
a basic working knowledge of computer networking, wireless routing and network administration.
Scope
This Quick Start Guide focuses on the installation and configuration of the Skyus.
Inseego recommends initial set-up of the Skyus should be performed on a bench with a computer to gain some
familiarity with the hardware and software of your system.
Environmental Specifications
The Skyus 3G is designed to operate in a minimum ambient environment of -30 °C or -22 °F and a maximum ambient
environment of 60 °C or 140 °F.
Power Consumption
The Skyus 3G power consumption is specified as: 500 mA at 5 VDC typical, 1 A peak.
Figure 1: Skyus Top View Figure 2: Skyus Ports
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LED States
State Indicates
Off
On Module is powered and connected, but not transmitting or receiving.
Slow Blink Module is powered and searching for a connection.
Fast Blink Module is transmitting or receiving
Note: MC572x modules support customer-defined LED controls.
Module is not powered.
Installation Steps
• Inspect the package contents and compare against the packing list.
• Install the Sierra Wireless Driver.
• Connect the antenna.
• Connect the Skyus to a computer or router.
• Verify activation.
• Install the connection manager.
• Verify a connection to the internet.
Packing List: Package Contents
Item Description
Skyus
Skyus 3G Device
Cable USB 2.0 Type A Male to Mini B Male
If, during inspection of package contents, you determined that you are missing an item, please contact your Inseego
Service Representative.
Figure 3: Package Contents: Skyus 3G Figure 4: Package Contents: USB 2.0 Type A Male to Mini B Male
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Operating Systems
The information contained in this guide is focused on operating your device in a Windows environment. If your
system is operating with a non-Windows application, please contact Inseego for guidance that is specific to your
environment.
Installation of Sierra Wireless Driver
The Skyus 3G utilizes an internal Sierra Wireless radio module. Drivers for Windows based platforms are provided in
binary form by Sierra Wireless and are available for download on the Inseego website. For quick connection,
download the driver only package directly from Inseego. This package is available here:
inseego.com/downloads
Under ‘Skyus 3G Drivers’ click the ‘Download Files’ button to begin downloading the driver file for installation.
If you are working on the device you intend to use the Skyus with proceed with installation on the local drive.
If you are working on a separate device from the one you intend to use the Skyus with, save the file to a portable
media device and install the drivers on the target device.
Begin the installation of the Sierra Wireless drivers by clicking on the executable driver installation file.
Follow the necessary steps to finish the installation until the screenshot matches the image shown in Figure 6.
Figure 5: Sierra Wireless Driver Installation
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Antenna Connection
Figure 6: Sierra Wireless Installation Completed
Connecting the Antenna
To ensure that you are using the appropriate cellular antenna, please contact your Inseego representative to provide
the proper service to your installation.
Band: CDMA 1xRTT/EV-DO RevA 850/1900 MHz
Connect the cellular antenna to the outermost antenna connection of the Skyus, as shown in Figure 7. The innermost
antenna connection is primarily used for 4G devices. It is used to receive diversity and is optional.
Figure 7: 3G Antenna Connection
Connecting to Computer or Router
Connect the Type A Male side of the enclosed USB cable to your computer or alternate host device.
Connect the Mini B Male side of the enclosed USB cable to the Skyus.
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Figure 8: Type A Male USB Figure 9: Type Mini B Male USB
Power is provided by the USB cable. Once connected, your Skyus will power up and attempt to register to the carrier.
Activation
Your device is ready to be activated only after the cellular carrier sets up an account and provides a phone number
and/or IP address for your device. Once you have an account associated with your device, activation will be
performed when connecting to the cellular network for the first time. If you are not sure if your device has an
account, contact your sales representative or Inseego technical support.
Provisioning
Once your device is activated and you connect to the cellular carrier for the first time, your device will perform overthe-air provisioning, if required.
Connection Manager
There are multiple options for connection management. The following sections will provide a brief description of
relevant connection managers. Please contact Inseego Support for guidance regarding the best manager for your
installation.
Skyus Watcher Utility
Inseego Skyus Watcher is designed to manage the connection to the cellular network and provides connection
watchdog, connection status reporting, and logging functionality appropriate for M2M applications where 24x7
connectivity is desired.
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Figure 10: Skyus Watcher Utility – User Interface
Skyus Watcher is available after signing an End User Licensing Agreement (EULA) with Inseego. Skyus Watcher can
be downloaded from the Inseego website. The Skyus Watcher installation package is available at:
inseego.com/downloads
For information on the installation of the Skyus Watcher application, please refer to the “Skyus Watcher User Guide.”
Sprint SmartView
Sprint provides a connection utility for their devices on Windows and Mac platforms. The utility provides activation
services for supported devices, GPS services and Sprint support services.
As Smartview is available for customization, your organization may provide a specific version for installation. If a
custom Smartview build has not been provided to you for installation, a download is available at:
www.sprint.com/downloads
Sierra Wireless Skylight
Sierra Wireless provides a connection utility compatible with Skyus devices that can manage connections and
display network coverage indication. For more information on Sierra Wireless Skylight go to www.sierrawireless.com
or contact your Inseego sales representative.
Contacting Inseego
For help with installing, operating, maintaining, and troubleshooting this product, refer to this document and any
other documentation provided.
If you still have questions, contact us during business hours:
Monday through Friday, excluding holidays, between 8 a.m. and 5 p.m. Pacific Time.
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When contacting technical support, please have the following information on-hand:
1. Serial Number
2. Date that you received your device
3. Brief description of the problem
Online Library
For other documentation, see our online document library at:
inseego.com/documents
Return and Warranty
Inseego offers a standard one-year warranty on all hardware. For returns or warranty information, call our toll free
number: 800-683-4818.
Further Specifications
For more specifications please see the Skyus Technical Specifications sheet at inseego.com/documents.
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FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communication. Inseego does not guarantee that interference will not occur in a particular
installation.
Operation is subject to the following conditions:
a. This device may not cause harmful interference.
b. This device must accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
tuning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the
following measures:
a. Reorient or relocate the receiving antenna.
b. Increase the distance between the equipment and the receiver.
c. Connect the equipment to outlet on a circuit different from that to which the receiver is connected.
d. Consult the dealer or an experienced radio/TV technician for help.
Exposure to RF radiation - To comply with FCC RF exposure compliance requirements, for mobile configurations, a
separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. Do not
collocate or operate this device in conjunction with any other antenna or transmitter.
Contains TX module FCC ID: N7N-MC5728
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