Inseego NVWXV620 Users Manual

VERIZON WIRELESS

BROADBANDACCESS/NATIONALACCESS

V640

USER MANUAL

Contents

Welcome ..................................................................................................................... 1

Wireless communications ....................................................................................................................................1

Safety hazards.....................................................................................................................................................1

Limitation of liability..............................................................................................................................................2

Copyright..............................................................................................................................................................2

Patents and licenses............................................................................................................................................2

Getting started ........................................................................................................... 3

Customer Service ................................................................................................................................................3

V640 System Requirements ................................................................................................................................3

Your V640 Express Card .....................................................................................................................................3

Care of Your V640 ...............................................................................................................................................3

The V640 Package ..............................................................................................................................................4

Introduction................................................................................................................5

VZAccess

Supported Services.............................................................................................................................................. 5

VZ Access Manager System Requirements........................................................................................................5

Manager from Verizon Wireless:...................................................................................................5

Installation and Configuration ...................................................................................6

The VZAccess Manager Setup Wizard................................................................................................................9

Using VZAccess Manager..........................................................................................27

Features.............................................................................................................................................................27

Getting Started...................................................................................................................................................27

Connecting for the First Time ............................................................................................................................29

Connecting.........................................................................................................................................................31

Warning Messages ............................................................................................................................................34

Using Dial Up Connections................................................................................................................................35

TXT Messaging..................................................................................................................................................36

VZAccess Manager Preferences................................................................................ 39

WWAN Settings .................................................................................................................................................39

Wi-Fi Settings.....................................................................................................................................................43

Options...............................................................................................................................................................47

Venturi Preferences ...........................................................................................................................................49

TXT Messaging Settings....................................................................................................................................50

Updates Settings................................................................................................................................................51

Additional Features ..................................................................................................52

The Status Bar ...................................................................................................................................................52

The Toolbar Buttons ..........................................................................................................................................53

Minimizing the Interface.....................................................................................................................................54

The Tools Menu .................................................................................................................................................55

The Options Menu .............................................................................................................................................55

The Help Menu ..................................................................................................................................................56

Settings in other Applications .................................................................................. 57

Sync Applications...............................................................................................................................................57

Proxy Settings....................................................................................................................................................57

Instructions for AOL Users.................................................................................................................................62

Using E-mail with VZAccess..............................................................................................................................70

Technical Support.....................................................................................................73

Data Technical Support .....................................................................................................................................73

Troubleshooting........................................................................................................73

V640...................................................................................................................................................................73

WWAN ...............................................................................................................................................................73

Wi-Fi...................................................................................................................................................................74

Product Specification................................................................................................77

Safety and regulations .............................................................................................78

Wireless communications ..................................................................................................................................78

Safety Hazards ..................................................................................................................................................78

Regulatory Notices.............................................................................................................................................79

Regulatory notices....................................................................................................80

Federal Communications Commission Notice (FCC -- United States)..............................................................80

RF Exposure/Specific Absorption Rate (SAR) Information ...............................................................................80

Limited Warranty and Liability.................................................................................82

Glossary .................................................................................................................... 83

Trademarks and Service Marks ................................................................................87

Welcome

Congratulations on purchasing the Verizon Wireless BroadbandAccess/NationalAccess V640 Express Card with VZAccess Manager. This dual-band card operates over the CDMA EV-DO networks in the 800/1900 bands. This wireless Express Card will enable you to connect at high speed to the Internet, your corporate Intranet, and your email while you're away from the office. This manual will provide information needed to get started and use your new Express Card and VZAccess Manager software.

Wireless communications

Important Notice

Due to the transmission and reception properties of wireless communications, data can occasionally be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the modem may adversely affect communications.

Variations in radio signal strength are referred to as fading. Fading is caused by several different factors including signal reflection, the ionosphere, and interference from other radio channels.

Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the V640, or failure of the V640 to transmit or receive such data.

Safety hazards

Do not operate the V640 in an environment that may be susceptible to radio interference resulting in danger specifically;

• Areas where prohibited by the law

o Follow any special rules and regulations and obey all signs and notices. Always turn off the host device

and remove the modem from the card slot when instructed to do so, or when you suspect that it may cause interference or danger.

• Where explosive atmospheres may be present

o Do not operate your modem in any area where a potentially explosive atmosphere may exist. Sparks in

such areas could cause an explosion or fire resulting in bodily injury or even death. Be aware and comply with all signs and instructions.

o Users are advised not to operate the modem while at a refueling point or service station. Users are

reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.

o Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential

locations can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.

• Near Medical and life support equipment

o Do not operate your modem in any area where medical equipment, life support equipment, or near any

equipment that may be susceptible to any form of radio interference. In such areas, the host communications device must be turned off. The modem may transmit signals that could interfere with this equipment.

• On an aircraft, either on the ground or airborne

o In addition to FAA requirements, many airline regulations state that you must suspend wireless

operations before boarding an airplane. Please ensure that the host device is turned off and your modem is removed from the card slot prior to boarding aircraft in order to comply with these regulations. The modem can transmit signals that could interfere with various onboard systems and controls.

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• While operating a vehicle

o The driver or operator of any vehicle should not operate a wireless data device while in control of a

vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an offence.

Limitation of liability

The information contained in this document is subject to change without notice and should not be construed as a commitment by Verizon Wireless Inc.

Copyright

Patents and licenses

Licensed by QUALCOMM Incorporated under one or more of the following Patents:

4,901,307 5,490,165 5,056,109 5,504,773 5,101,501 5,506,865 5,109,390 5,511,073 5,228,054 5,535,239 5,267,261 5,544,196 5,267,262 5,568,483 5,337,338 5,600,754 5,414,796 5,657,420 5,416,797 5,659,569 5,710,784 5,778,338

Software Drivers License

Proprietary Rights Provisions:

The software drivers provided with this product are copyrighted by Verizon Wireless and/or Verizon Wireless’ suppliers. And although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Verizon Wireless and/or Verizon Wireless’ suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers.

U.S. Government Restricted Rights Clause:

The software drivers are classified as "Commercial Computer Software" and the U.S. Government is acquiring only "Restricted Rights" in the software drivers and their Documentation.

U.S. Government Export Administration Act Compliance Clause:

It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the laws of any other country.

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Getting started

This section will walk you through how to get started using your V640 Express Card. This includes software and driver installation, inserting the card so Microsoft Windows is able to detect and install the drivers for your V640 Express Card and setting up a data session to connect to the Internet.

Important: Prior to using BroadbandAccess/NationalAccess service you must:

1. Install VZACCESS Manager version as provided with your installation CD

2. Activate service using BroadbandAccess/NationalAccess Express Card

Customer Service

For Customer Service while in the U.S. or Canada, dial 1-800-922-0204. For Customer Service while outside the U.S. and Canada, dial 1-803-400-4455.

V640 System Requirements

Card Slot: ExpressCard34/54/Card Bay

Pentium processor: 166 MHz

Disk Drive: CD ROM

Memory: 32MB

Disk Space: 14 MB

Internet Explorer 6.0

Your V640 Express Card

Your V640 Express Card fits into the Express Card slot (Type II, 5V) of most Windows based laptop computers. The V640 utilizes Verizon Wireless’s partner networks to connect to the Internet and is capable of transferring data at speeds up to 2.4Mbps. The Verizon V640 runs on Microsoft Windows 98, ME, 2000, and XP. The VZAccess Manager software will allow you to control and monitor your connection. It will also allow you to send and receive SMS (Short Messaging Service), get online help and has an address book.

• Express Card: this is the device when plugged into a Personal Computer provides wireless data solutions*

• Computer Interface Connector (PCMCIA): connects to your Personal Computer via the computer

PCMCIA slot

• Service/Data LED: visual indicator that shows you service and data modes

LED Color, Flashing Pattern Meaning

OFF Red LED – Steadily blinking The radio is not attached to the network or is in the disabled mode. Red LED – Slowly blinking The radio is off and the card is in the Slotted state or the radio is in USB

Green LED – Steadily blinking The radio is on and the card is in the Active state with an active data

Green LED – Slowly blinking The radio is in USB Selective Suspend and the card is in the Active state

Radio is off and the card is in the Slotted state.

Selective Suspend.

connection.

with an active data connection.

Care of Your V640

Verizon Wireless recommends the following handling guidelines:

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• Handle with care

• Avoid storing your V640 Express Card in extreme temperatures

• Store the card in a dry and clean environment

• Avoid spilling any liquid or immersing the card in water

• Do not place any labels on the Antenna as this may alter the sensitivity of the antenna

• Do not place any labels on the card as this may interfere with the Express Card slot when inserting

• Do not force the V640 into the Express Card slot

• Do not apply force on the top or bottom of the V640

When transporting your laptop, remove the V640 from the Express Card slot

The V640 Package

The V640 Package includes:

• V640 ExpressCard

• VZAccess Manager CD ROM

• Interactive User Guide (on VZAccess Manager CD)

• Quick Reference Guide

IMPORTANT: Do not insert the V640 into the Express Card slot until you have installed the VZAccess Manager software and have activated a BroadbandAccess/NationalAccess Express Card.

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Introduction

VZAccessTM Manager from Verizon Wireless:

Welcome to the Verizon Wireless VZAccess Manager. The VZAccess Manager provides easy access to the wireless Internet. It has built-in support for both WWAN and Wi-Fi devices, giving you the flexibility to connect your notebook to the Internet wirelessly anytime, anywhere.

Supported Services

VZAccess Manager supports the Verizon Wireless BroadbandAccess/NationalAccess service. This service requires a dual-band CDMA 1xRTT and EV-DO capable Express Card (such as the V640). The Verizon Wireless BroadbandAccess/NationalAccess service provides a superior wireless data connection worldwide, supporting rates up to 2.4Mbps.

VZ Access Manager System Requirements

In order to set up VZAccess Manager, you will need the following minimum system requirements:

• Microsoft Windows 98 (Second Edition)¹, Windows Millennium Edition (ME), Windows 2000 Professional, or Windows XP (Home, Professional, Media Center or Tablet PC Editions)

• Pentium 166 MHz or higher

• Verizon Wireless Express Card.

• Optional Wi-Fi adapter for Wi-Fi access

• Internet browser software for Internet access or the software used by your company for network access

• Verizon Wireless data service

Some devices may not support Windows 98SE. Please consult your VZAccess Manager User's Guide for more details.

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Installation and Configuration

This section will guide you through the installation and setup process for the VZAccess Manager. Before getting started, you should become familiar with the documentation that came with your Express Card.

Getting Started

Follow these steps to install VZAccess Manager:

1. Turn on your computer and close all applications.

2. Insert the CD-ROM into your CD drive.

3. If set up does not automatically start, click the Start button on the taskbar and choose Run. Type D:\Start

(where D is the letter of your CD-ROM drive) and click OK.

4. Follow the steps in the next section...

Important: The following installation must be performed within a BroadbandAccess/NationalAccess coverage area prior to leaving the U.S.

Important: You must use a Express Card designed for the BroadbandAccess/NationalAccess network. Important: Your new BroadbandAccess/NationalAccess version

even if you already have a previous version loaded. Important: VZAccess Manager software must be installed before you insert the Express Card into the computer

for the first time. Only after the software has been installed can Windows successfully install and configure the Express Card.

The VZAccess Manager Setup Program

Step 1

Double-click the VZAccess Manager setup program. You will be presented with a "Welcome" screen. Click the Next button to continue with the installation process.

of the VZACCESS Manager must be installed

Formatted: English (U.S.)

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Step 2

After the Welcome screen you will see the VZAccess Manager License Agreement. In order to install and use this product you must agree with the terms of this agreement. Select "I agree with this software license agreement," then click the Next button to continue. If you do not agree with this agreement, click the Cancel button to exit.

Step 3

You are now ready to select the location on your computer where the VZAccess Manager should be installed. It is recommended that you do not modify the default destination folder. Click the Next button to continue.

Formatted: English (U.S.)

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Step 4

You are now ready to begin installing VZAccess Manager components onto your computer. Click

Next to continue.

Step 5

During this step the components of the VZAccess Manager product are being installed onto your computer. Installation will occur to the destination folder specified in Step 3 above.

Formatted: English (U.S.)

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Step 6

Installation is now complete. Click the Finish button to leave the VZAccess Manager setup program and begin using your new software

The setup program will automatically create a VZAccess Manager shortcut on your desktop.

The VZAccess Manager Setup Wizard

After you have successfully completed the installation process of VZAccess Manager, you are ready to start the VZAccess Manager program and begin your initial setup. The steps in the Setup Wizard are critical to the proper operation of VZAccess Manager when using your WWAN or Wi-Fi device to connect to the Internet wirelessly. Do not insert your V640 until instructed to do so.