TERMS OF USE OF NEW MATERIALS - PLEASE READ CAREFULLY
From time to time, Novatel Wireless, in its sole discretion, may make available for download on its website
(www.novatelwireless.com), or may transmit via mail or email, updates or upgrades to, or new releases of, the
firmware, software or documentation for its products (collectively, 'New Materials'). Use of such New Materials is
subject to the terms and conditions set forth below, and may be subject to additional terms and conditions as set
forth in Novatel Wireless's Technical Support Policy (posted on its website) and/or any written agreement
between the user and Novatel Wireless.
All New Materials are provided AS IS. Novatel Wireless makes no warranty or representation with respect to the
merchantability, suitability, functionality, accuracy or completeness of any such New Materials. The user of such
New Materials assumes all risk (known or unknown) of such use. Novatel Wireless reserves all rights in such New
Materials. The user shall have only a revocable and limited license to use such New Materials in connection with
the products for which they are intended. Distribution or modification of any New Materials without Novatel
Wireless's consent is strictly prohibited.
IN NO EVENT WILL NOVATELWIRELESS BE RESPONSIBLE FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL OR
SPECIAL DAMAGES AS A RESULT OF THE USE OF ANY NEW MATERIALS. NOVATELWIRELESS'S MAXIMUM
LIABILITY FOR ANY CLAIM BASED ON THE NEW MATERIALS SHALL NOT EXCEED FIFTY U.S. DOLLARS ($50).
Version Verification
Please ensure you have the latest version of this document by downloading it from www.novatelwireless.com
Novatel Wireless and the Novatel Wireless logo are either registered trademarks or trademarks of Novatel
Wireless, Inc. in the United States.
251 Renner Pkwy, Suite 200
Richardson, TX 75080 USA
Phone: (972) 633-4400
Fax: (972) 633-4444
Email: info@nvtl.com
www.novatelwireless.com
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Warranty Information
This warranty applies to (a) products sold directly by Novatel Wireless, unless a different warranty is specified in a
written agreement between Novatel Wireless and the purchaser; and (b) products sold to end users through a
distributor authorized by Novatel Wireless, but only where the authorized distributor does not provide a separate
warranty on such products, and Novatel Wireless has agreed to provide this warranty to such end users. If you
purchased the product from an authorized distributor, please check whether this warranty from Novatel Wireless,
or a separate warranty from the distributor, applies to your purchase. This warranty does not apply to any (i)
accessories or batteries for the products; or (ii) demonstration samples or prototypes of the products. Unless
otherwise provided in a written agreement between Novatel Wireless and the purchaser, all such accessories,
batteries, samples or prototypes are provided by Novatel Wireless AS IS without any warranty of any kind.
Novatel Wireless warrants to the original purchaser of the product from Novatel Wireless or its authorized
distributor (as applicable) that, for a period of one (1) year from the date of shipment of the product from Novatel
Wireless, the product hardware will be substantially free from defects in material or workmanship under normal
operation, and the product firmware will perform substantially in accordance with the product documentation
provided by Novatel Wireless. Novatel Wireless does not warrant that (a) the product hardware or firmware will
meet the purchaser's requirements; (b) the operation of the product hardware or firmware will be uninterrupted
or error-free; or (c) the product, when integrated in, or combined with, other products or software not supplied
by Novatel Wireless, will continue to perform substantially in accordance with the product documentation. This
limited warranty is for the benefit of the original purchaser, and is not transferable.
During the warranty period, Novatel Wireless, at its expense and in its sole discretion, will repair the product, or
replace the product with a corresponding or equivalent product, if it is determined to have a covered defect,
provided that the purchaser first notifies Novatel Wireless (directly or through its authorized distributor from
which the product was purchased) of any such defect, furnishes Novatel Wireless with a proof of purchase (if
required), requests and obtains a return merchandize authorization (RMA) number from Novatel Wireless, and
returns the product under that RMA to Novatel Wireless (or, at Novatel Wireless's option, to its authorized
distributor), with the shipping charges being prepaid by purchaser. If, upon reasonable examination of the
returned product, Novatel Wireless does not substantiate the defect claimed by purchaser, or determines that the
defect is not covered under this limited warranty, Novatel Wireless will not be required to repair or replace the
product, but may instead reship the product to the purchaser (or, at Novatel Wireless's option, to its authorized
distributor where the product can be made available to purchaser), in which case the purchaser shall be
responsible for paying Novatel Wireless's cost for reshipping the product to purchaser (or to Novatel Wireless's
authorized distributor), and Novatel Wireless's usual charges for unpacking, testing, and repacking the product
for reshipment to purchaser (or to Novatel Wireless's authorized distributor). Purchaser shall bear the risk of loss
or damage in transit to any product returned by purchaser to Novatel Wireless, or any returned product not
found to be defective or covered under this warranty, and reshipped by Novatel Wireless to purchaser (or to
Novatel Wireless's authorized distributor). In the event Novatel Wireless repairs or replaces a defective product
covered by this limited warranty, the repaired or replacement product will be covered under this limited warranty
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for the remainder of the original warranty period on the defective product, or a period of ninety (90) days,
whichever is longer. If Novatel Wireless is unable to repair or replace a defective product covered by this limited
warranty, Novatel Wireless will provide to purchaser a credit or a refund (at Novatel Wireless's option) of the
original purchase price (excluding taxes and shipping charges). Any returned and replaced product, or any
product for which Novatel Wireless has furnished a credit or a refund, becomes the property of Novatel Wireless.
Novatel Wireless shallnot have any obligation to provide any firmware bug fixes, upgrades or new releases except
as may be necessary to correct any covered defect of which purchaser notifies Novatel Wireless in writing during
the warranty period. Novatel Wireless, from time to time and in its sole discretion, may make available for
download on its website (www.nvtl.com), or may provide via email, certain firmware bug fixes, upgrades or new
releases for the product. Download and use of any such bug fixes, upgrades or new releases is subject to all of the
applicable terms and conditions of Novatel Wireless's technical support policy as posted and updated on its
website. Novatel Wireless shall have no obligation under this limited warranty for (a) normal wear and tear; (b) the
cost of procurement of substitute products; or (c) any defect that is (i) discovered by purchaser during the
warranty period but for which purchaser does not request an RMA number from Novatel Wireless, as required
above, until after the end of the warranty period, (ii) caused by any accident, misuse, abuse, improper installation,
handling or testing, or unauthorized repair or modification of the product, (iii) caused by use of any materials not
supplied by Novatel Wireless, or by use of the product other than in accordance with its documentation, or (iv)
the result of electrostatic discharge, electrical surge, fire, flood or similar causes. The purchaser (or its customers,
as applicable) shall be solely responsible for the proper configuration, testing and verification of the Novatel
Wireless product prior to deployment in the field, and for ensuring that any end user product or system into
which the Novatel Wireless product is integrated or incorporated operates as intended and meets the
requirements of purchaser (or its customers). Novatel Wireless shall have no responsibility whatsoever for the
integration, configuration, testing, verification, installation, upgrade, support or maintenance of any such end
user product or system, or for any liabilities, damages, costs or expenses associated therewith.
NOVATELWIRELESS'S SOLE RESPONSIBILITY AND PURCHASER'S SOLE REMEDY UNDER THIS LIMITED WARRANTY
SHALL BE FOR NOVATELWIRELESS TO REPAIR OR REPLACE THE PRODUCT (OR IF REPAIR OR REPLACEMENT IS
NOT POSSIBLE, PROVIDE A CREDIT OR REFUND OF THE PURCHASE PRICE) AS PROVIDED ABOVE.
NOVATELWIRELESS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF NON- INFRINGEMENT, MERCHANTABILITY,
SATISFACTORY PERFORMANCE AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL
NOVATELWIRELESS BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL
DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OR INTERRUPTION OF USE, DATA, REVENUES OR PROFITS)
RESULTING FROM A BREACH OF THIS WARRANTY OR BASED ON ANY OTHER LEGAL THEORY, EVEN IF
NOVATELWIRELESS HAS BEEN ADVISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES.
Some jurisdictions may require a longer warranty period than specified above and, accordingly, for products sold
in those jurisdictions the applicable warranty period shall be extended as required under the laws of those
jurisdictions. Furthermore, some jurisdictions may not allow the disclaimer of implied warranties or the exclusion
or limitation of incidental or consequential damages, so the above disclaimer, limitation or exclusion may not
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apply to products sold in those jurisdictions. This limited warranty gives the purchaser specific legal rights and the
purchaser may have other legal rights that vary from jurisdiction to jurisdiction. This limited warranty shall be
governed by the laws of the State of Texas, United States of America, without regard to conflict of laws principles.
This limited warranty shall not be governed in any respect by the United Nations Convention on Contracts for the
International Sale of Goods.
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Regulatory Compliance
Regulatory Compliance
This section summarizes the responsibilities and actions required of manufacturers and integrators who
incorporate OEM versions of the Novatel Wireless HS 3002 module into their products. In certain situations and
applications, these products will require additional FCC, CE, GCF, PTCRB or other regulatory approvals prior to
sale or operation. Appropriate instructions, documentation and labels are required for all products. For more
information concerning regulatory requirements, please contact Novatel Wireless.
PTCRB APPROVAL (FORMERLY FTA)
The Novatel Wireless HS 3002 module is type approved in accordance with the requirements of and through the
procedures set forth by the GSM industry association. The relevant conformance specification is 3GPP TS 51010-
1. Any OEM changes in the SIM interface, antenna port, software or the physical makeup of the unit may require
an incremental FTA to ensure continued compliance with the above-mentioned standard. For more information
concerning type approval, please contact Novatel Wireless.
FCC CERTIFICATION
Novatel Wireless certifies that the HS 3002 Radio Module (FCC ID: PKRNVWSA1100) complies with the RF
requirements applicable to broadband PCS equipment operating under the authority of 47 CFR Part 24, Subpart E
and Part 22 Subpart H of the FCC Rules and Regulations. This certification is contingent upon installation,
operation and use of the HS 3002 module and its host product in accordance with all instructions provided to
both the OEM and end user. When installed and operated in a manner consistent with the instructions provided,
the HS 3002 module meets the maximum permissible exposure (MPE) limits for general population / uncontrolled
exposure at defined in Section 1.1310 of the FCC Rules and Regulations.
The HS 3002 modem is designed for use in a variety of host units, "enabling" the host platform to perform wireless
data communications. However, there are certain criteria relative to integrating the modem into a host platform
such as a PC, laptop, hand held, monitor and control unit, etc. that must be considered to ensure continued
compliance with FCC compliance requirements.
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