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User guide.
Verizon Jetpack® MiFi® 8800L
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©2018 Inseego Corp. All rights reserved. The information contained in this document is subject to change without
Part Number
Revision
Description
Date
notice and should not be construed as a commitment by Inseego Corp.
Patents and Licenses
For a complete list of all Inseego Corp. patents, visit www.Inseegowireless.com/about/contact-us.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Inseego Corp. and/or Inseego Corp.’ suppliers. Although
copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Inseego Corp. and/or
Inseego Corp. suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software drivers for any purpose
is strictly prohibited by international law. The copying of the software drivers, except for a reasonable number of back-up
copies is strictly prohibited by international law. It is forbidden by international law to provide access to the software drivers
to any person for any purpose other than processing the internal data for the intended use of the software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classified as “Commercial Computing device Software” and the U.S. Government is acquiring only
“Restricted Rights” in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Inseego Corp. is a trademark of Inseego Corp., and the other trademarks, logos, and service marks (collectively the
“Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this
user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp.
or any other Trademark displayed in this user manual without the written permission of Inseego Corp. or its respective owners.
• Inseego Corp., and the Inseego Corp. logo are all trademarks of Inseego Corp.
• MiFi® and the MiFi logo are registered trademarks of Inseego Corp.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
Inseego Corp. Revision History
900xxxxx
R1 Initial release - DRAFT A
FCC ID: PKRNVWMIFI8800
PN: 900xxxxx_R1_DRAFTA_UG_MiFi8800L_VZW_15 Aug 2018
Please visit
www.inseego.com
for the latest information about your device.
17 Aug 2018
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Contents
Overview
Overview ............................................................................................................................................. 2
Package Contents ................................................................................................................... 2
System Requirements ................................................................................................................... 2
About Jetpack’s Internet Connection ........................................................................................... 3
Caring for Your Jetpack ........................................................................................................... 3
About Your Jetpack........................................................................................................................ 4
Status Indicators ........................................................................................................................... 5
Power Management ............................................................................................................................ 7
Charging Your Jetpack ............................................................................................................. 7
Using Your Jetpack to Charge Other Devices .......................................................................... 7
Battery Tips ................................................................................................................................... 9
Replacing the 4G LTE SIM Card ............................................................................................. 10
Using Your Jetpack’s Touchscreen
Turning Your Jetpack On and Off ................................................................................................ 12
Connecting to Your Jetpack .................................................................................................. 12
Using Your Jetpack’s Touchscreen .............................................................................................. 13
The Home Screen.................................................................................................................. 13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Managing Your Jetpack Using the Touchscreen
Managing Your Jetpack Using the Touchscreen .......................................................................... 16
About this Chapter ............................................................................................................... 16
Wi-Fi .................................................................................................................................................. 16
Connected Devices ............................................................................................................... 17
Jetpack Settings .................................................................................................................... 17
Messages .................................................................................................................................... 18
MiFi Share ................................................................................................................................... 18
Software Update ......................................................................................................................... 19
About Jetpack ....................................................................................................................... 19
Help ....................................................................................................................................... 20
Managing Your Jetpack Admin Website
Managing Your Jetpack Using the Admin Website ..................................................................... 22
About this Chapter ............................................................................................................... 22
Accessing the Jetpack Admin Website ................................................................................. 22
The Jetpack Admin Website Home Screen ........................................................................... 23
Changing Your Jetpack Admin Password .............................................................................. 23
Setting GPS Options .............................................................................................................. 25
Managing Connected Devices .............................................................................................. 27
Editing a Connected Device ........................................................................................... 28
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Changing the Maximum Number of Connected Devices ............................................... 29
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Blocked Devices .............................................................................................................. 30
Checking Data Usage ............................................................................................................ 30
Managing Jetpack Settings ................................................................................................... 31
The Wi-Fi Tab ........................................................................................................................................ 31
The Jetpack tab .............................................................................................................. 35
The Advanced Tab ......................................................................................................................... 43
Firewall ................................................................................................................................. 48
Checking Messages ............................................................................................................... 54
Managing MiFi Share Settings .............................................................................................. 56
About Jetpack ....................................................................................................................... 57
Internet Status ..................................................................................................................... 57
Jetpack Info .......................................................................................................................... 58
Diagnostics ..................................................................................................................... 59
4G LTE Network .................................................................................................................... 60
Logs................................................................................................................................. 62
Getting Help .......................................................................................................................... 64
Troubleshooting
Overview ........................................................................................................................................... 66
Common Problems and Solutions .............................................................................................. 67
Product Specifications and Regulatory Information
Product Specifications ....................................................................................................................... 73
General ....................................................................................................................................... 73
Technology/Bands ................................................................................................................ 73
Environmental ............................................................................................................................ 74
Regulatory Statements ...................................................................................................................... 75
Wireless Communications ................................................................................................................. 77
Limited Warranty and Liability .................................................................................................... 77
Safety Hazards ................................................................................................................................... 78
Proper Battery Use and Disposal ....................................................................................................... 80
Glossary
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
. . . . . . . . . . . . . . . . . . . . . . 72
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1
Overview
Overview
About Your Jetpack
Power Management
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Overview
Congratulations on your purchase of the Verizon Jetpack® MiFi® 8800L.
With the Jetpack you can access 4G LTE networks for faster apps, uploads and downloads. Connect
up to 15 Wi-Fi enabled devices to the Internet at once - laptops, tablets, e-readers, gaming consoles
and more* - and experience download speeds up to 10 times faster than with Verizon’s 3G*.
Package Contents
The Verizon Jetpack MiFi 8800L package includes:
• MiFi 8800L
• Pre-installed 4400mAh Standard Lithium Ion Battery
• Pre-installed 4G LTE SIM Card (4FF)
• QuickCharge Charger
• Type A to Type C USB Cable
• Verizon Wireless Brochures
System Requirements
• Compatible with all major operating systems
• Works with the latest versions of browsers, including Android™, Google Chrome®, Firefox®, Internet
Explorer®, Safari™ and Mobile Safari™.
To use Wi-Fi mode, your computer or other device needs Wi-Fi capability and Internet browser
software. If your computer does not have Wi-Fi capability you can use Ethernet over USB tethering.
Your Jetpack must have proper data service to function.
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About Jetpack’s Internet Connection
With LTE you can get the speed you require to work efficiently outside the home or office. You
can connect to the Internet, access your corporate intranet, check your email and download
attachments at speeds that are up to 10 times faster than 3G*.
4G Mobile Broadband with LTE*
•
Download: typical download speeds of 5-12 Mbps.
•
Upload: typical upload speeds of 2-5 Mbps.
Wi-Fi 802.11a/b/g/n/ac
•
802.11a uses the 5.0 GHz frequency with a bandwidth up to 12 Mbps.
•
802.11b uses the 2.4 GHz frequency with a bandwidth up to 12 Mbps.
Caring for Your Jetpack
Like any electronic device, the Jetpack must be handled with care to ensure reliable operation.
Inseego Corp recommends the following guidelines:
• Protect the Jetpack from liquids, dust, and excessive temperatures.
• Do not apply adhesive labels to the Jetpack; they might cause the Jetpack to potentially
overheat and they might alter the performance of the antenna.
• Store the Jetpack in a safe place when not in use.
*
Average download speeds of 5-12 Mbps/average upload speeds of 2-5 Mbps. Actual throughput speed and coverage may vary.
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➎
About Your Jetpack
➑
➏
➐
➊ ➌
➍
➌
Power Button —
➍
QuickCharge/Universal Charging Port —
over USB-C, to chrge one additional wireless device, and MiFi Share file sharing via mass
storage.
Powers the Jetpack on and off.
Use to connect the QuickCharge charger, Internet
➎ Color Touchscreen (2.4 in) — Displays device status, data usage, and number of users
connected. Swipe left/right/up or down to access available menu options.
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➏ Battery Compartment — The battery is pre-installed.
➐
Battery Removal Divot —
➑ Master Reset Button — (See How do I reset the Jetpack back to factory settings? on page
111.)
Insert a fingernail here and lift to remove the battery.
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Status Indicators
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DISPLAY ICON
DESCRIPTION
No icons The Jetpack is powered off or not receiving power, or the
Network Signal
Strength
screen is in power-saving mode.
Network Signal Strength Indicator. More bars indicate
more signal strength.
Activity Indicator Data is being transferred between the mobile network
Roaming
and your Jetpack.
Roaming indicator.
Wi-Fi Indicator Your Jetpack Wi-Fi network in turned ON.
Messages
You have unread messages.
Connected Devices Shows the number of Wi-Fi devices connected to your
Jetpack.
Battery Charge
The battery is fully charged.
Indicator - Green
Battery Charge
There is no battery installed.
Indicator - Red
Battery Charge
Indicator - Red
Battery Charge
Indicator - Red
Battery AC Charging
Indicator - Black
Battery USB Charging
Indicator - Grey
The battery is low and needs to be recharged for the
Jetpack to continue operation.
the battery is critically low and the Jetpack will shut
down unless the battery is connected to the charger.
Displays when the Jetpack is connected to the AC
charger.
Displays when another device is connected to the
Jetpack and charging via a USB cable.
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OTHER ICONS
SIM - Red If this icon is displayed, there is no SIM card installed.
SIM - Red If this icon is displayed, your SIM is locked. Real-time data
SIM - Red If this icon is displayed, there is a SIM error. Check to be
Settings Tap the icon to display settings options, including Wi-Fi,
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usage meter will not display.
sure your SIM card is properly installed.
screen timeout, audio on/off, audio alerts, and network
technology.
Universal Charging Tap the icon to display Universal Charging status.
Options include Available, Charging, or Not available.
Software Update Scroll and select the icon to display the current SW
version, and to download and install an update.
MiFi Share USB Mass storage device in use.
About Jetpack Tap the icon to display Internet connection status and
Jetpack information, including model, SW version,
wireless number, IMEI, and battery level.
Help Tap the icon to display Jetpack Admin website
connection instructions, Advanced Features, WPS, Unlock
SIM, and Tips.
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Power Management
Charging Your Jetpack
IMPORTANT
Before you use your Jetpack, be sure to charge the battery for at least three
hours to ensure a full initial charge. When fully charged, the battery has up to 24 hours of life.
To charge the battery:
➊
Connect the USB end of the QuickCharge charger into the charging port of the Jetpack.
➋ Plug the other end of the wall charger into the appropriate electrical outlet. When the
battery is fully charged, the battery icon will turn solid green.
Before using your Jetpack, read the battery safety information in the "Safety Hazards" section of this
guide. (See Proper Battery Use and Disposal on page 124.)
CAUTION!
Inseego Corp for optimal performance and safe operation.
Use only batteries and chargers with your Jetpack that have been approved by
Using Your Jetpack to Charge Other Devices
The universal charging port allows you to charge an additional device such as a phone or tablet,
using your Jetpack.
To charge an additional device:
➋ Connect the USB cable to the device to be charged.
➌ Connect the other end of the USB cable to the Universal Charging port on the Jetpack.
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To check your Jetpack’s battery level, from the Home screen, tap
Menu > Universal Charging.
Replacing the Battery
To remove and replace the battery:
➊
Insert your fingernail in the battery removal groove at the top edge of the universal charging
door, then lift and remove the battery cover. Set the cover aside.
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➋ Insert your finger into the battery removal divot and lift the battery out of the battery
compartment.
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➌
Align the gold contacts on the new battery with the gold contacts on the Jetpack and gently
slide the battery into place.
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➍
Replace the cover by setting it on the Jetpack where the notches align, then press on the
cover until it clicks into place and is flat across the entire bottom surface.
Battery Tips
WARNING!
does not cover damage caused by non-approved batteries and/or chargers.
•
Do not use sharp objects or use excessive force to remove the battery or to access the battery
well, this may damage the Jetpack and the battery.
•
The battery discharges more rapidly as additional devices access your Jetpack.
•
Battery life depends on the network, signal strength, temperature, features, and accessories
you use.
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Always use only approved batteries and chargers with your Jetpack. The warranty
•
New batteries or batteries stored for a long time may take more time to charge.
•
When charging your battery, keep it near room temperature.
•
When storing your battery, keep it uncharged in a cool, dark, dry place.
•
Never expose batteries to temperatures below -20°C (4°F) or above 60°C (140°F).
•
Never leave the Jetpack in an unattended vehicle where it can get too hot or too cold.
•
Some batteries perform best after several full charge/discharge cycles.
•
It is normal for batteries to gradually wear down and require longer charging times. If you
notice a change in your battery life, it is probably time to purchase a new battery.
IMPORTANT
Whenever you remove or insert the battery, ensure your Jetpack is not
connected to any device or power source. Never use tools, knives, keys, pens or any type of
object to force the door open or to remove the battery. Using any of these types of objects could
result in puncturing the battery.
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Replacing the 4G LTE SIM Card
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores your phone
number and important information about your wireless service. Your Jetpack comes with the SIM
card and battery already installed.
To remove the 4G LTE SIM card:
➊
Insert your fingernail in the battery removal groove at the top edge of the battery cover,
then lift and remove the cover. Set the cover aside.
➋ Remove the battery from the battery well.,
➌ Carefully slide the SIM card backwards to remove from the SIM card slot.
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NOTE
To install a new 4G LTE SIM card:
Should your 4G SIM card be lost or damaged, contact your network operator.
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➊ Lift to open the SIM Card access cover located on the top left side of the Jetpack.
➋ If necessary, remove the SIM card from the outer card, being careful not to touch the gold-
colored contacts.
➌
Hold the card with the gold-colored contact points facing down.
➍ Insert the SIM card into the slot. The SIM card MUST remain in the SIM card slot when in use.
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CAUTION!
electricity, water, or dirt.
Do not bend or scratch your SIM card. Avoid exposing your SIM card to static
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2
Using Your Jetpack’s
Touchscreen
Turning Your Jetpack On and Off
Using Your Jetpack’s Touchscreen
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Turning Your Jetpack On and Off
•
To turn your Jetpack on, press and hold the Power button for 2 seconds.
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•
To turn it off, press and hold the Power button for 3 seconds..
•
To wake the Jetpack display, press and release the Power button.
Connecting to Your Jetpack
You can use the Jetpack as a wireless mobile hotspot to connect your computer and up to a total of
15 Wi-Fi enabled devices to the mobile broadband network.
To connect to your Jetpack:
➊
Turn on your Wi-Fi enabled device and your Jetpack. The Jetpack will broadcast its own
wireless network and name.
Tip!
The steps to connect to a Wi-Fi network vary depending on your device and software. See your
device’s User Guide for more information.
➋ When prompted, enter your Wi-Fi Network password. The Jetpack Home screen should now
show an additional connected device. Your Wi-Fi enabled device is now connected to the
Internet.
➌ You can view or change Jetpack settings by connecting to the Jetpack Admin website at
http://my.Jetpack or http://192.168.1.1.
IMPORTANT
Jetpack. (See Power Management.)
Charge the battery completely before you connect your computer to your
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Using Your Jetpack’s Touchscreen
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From the Jetpack’s touchscreen, you can check your Jetpack’s status, view your current data usage,
see Wi-Fi and Connected Devices details, and more.
The Home Screen
The Home screen lets you see what your Jetpack is doing at a glance.
Jetpack Status
Data Usage
Wi-Fi On/Off
Menu
At the top of the screen, you’ll see status indicators for network signal strength , data
traffic activity , unread Verizon system messages , roaming , and battery .
The Data Usage section shows how much of your monthly data you’ve used and how much
time is left until the next billing cycle.
Jetpack Home Screen
Number of Wi-Fi devices
connected to your Jetpack
NOTE
If SIM Lock is turned on, or if another device is connected to the Universal Charging port
and being charged, the Data Usage meter won’t be shown. Scroll and tap the Data Usage
icon to view your current data usage details.
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Unlock SIM Retrieve Data Usage Data Usage Display
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The middle of the screen shows you if Wi-Fi is on or off, and how many devices are connected to
your Jetpack’s Wi-Fi network.
Your Wi-Fi Name and Password are next. For information on changing your Wi-Fi Name and
Password, see (See Managing Jetpack Settings.).
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Tap Menu to Open Menu Options Swipe Up/Down to Desired Option Tap to View Desired Option
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3
Managing Your Jetpack
Using the Touchscreen
About this Chapter
Wi-Fi
Connected Devices
Jetpack Settings
Messages
MiFi Share
Software Update
About Jetpack
Help
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Managing Your Jetpack Using the Touchscreen
About this Chapter
You can manage, monitor, and customize your Jetpack settings directly on the Jetpack’s
touchscreen, or by using the Jetpack Admin website.
In this chapter, we will show you what features you can manage on your Jetpack’s touchscreen.
For website instructions, including features that can only be managed on the website, see
Chapter 4, Managing Your Jetpack Using the Jetpack Admin Website.
For general instructions on using your touchscreen, see Chapter 2, Using your Jetpack’s Touchscreen.
Wi-Fi
Wi-Fi allows you to turn Wi-Fi ON/OFF, and select your Primary and Guest Network settings.
➊ From the Home screen, select Menu > Wi-Fi.
➋ Select Wi-Fi to display the Wi-Fi options.
•
Select Network Selection to select your Primary and Guest Network settings.
NOTE
•
•
Use the Guest Network to temporarily share Internet access with guests. It creates a
separate Wi-Fi network with a different name and password, and provides the same
configuration options as the Primary network. Users on the Guest network are isolated
from users on your primary network. You can choose to use the Guest Network under
either the 2.4 GHz Band or 5 GHz Band or don’t select either band to turn it off.
Select
and Passwrd settings.
Select
your Jetpack’s Primary or Guest network.
Wi-Fi Name/Password
Wi-Fi Protected Setup (WPS)
to display your current Primary and Guest Network Wi-Fi Name
to allow compatible Wi-Fi devices to easily connect to
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Tap Menu Select Wi-Fi Select Wi-Fi option Display Wi-Fi Option Details
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Connected Devices
From the Home screen, tap the number of Wi-Fi enabled devices currently connected to your
Jetpack networks to see the
From here you can tap Primary Network, Guest Network or USB Tethering to see the DNS and MAC
details for each device connected to the Jetpack, and to block or unblock each device.
You can also tap to see a list of Blocked Devices and unblock devices from that screen.
Connected Devices
screen.
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Tap Menu Select Connected Devices Select Network Display Device Details
Jetpack Settings
You can change various Jetpack Settings or reset your Jetpack to the original factory settings.
From the Home screen, tap
options for that setting:
•
Audio Alerts
•
Screen Timeout
•
Network Technology
•
Sleep Mode
•
Factory Reset
•
Advanced Settings
•
Airplane Mode or Stealth Mode
Menu > Settings
, then choose from one of the following to see the
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Tap Menu Select Settings Select Desired Setting Display Setting Options
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Messages
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To see important messages from Verizon about your Jetpack and your account, from the Home
screen tap
•
Swipe to scroll through your messages.
•
Tap to
Menu > Messages.
Delete
any messages you don’t want to keep.
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Tap Menu Select Messages Tap Delete to Delete Message Tap < to Return to the Menu
MiFi Share
MiFi Share lets you share files and folders with connected devices on the Jetpack’s Wi-Fi network
when a USB mass storage device is connected to the USB C port.
To set-up your MiFi settings:
➊ From the Home screen, tap Menu > MiFi Share.
➋ Select your desired option and tap the ON/OFF button to turn the setting ON or OFF.
NOTE
To see instructions on how to access shared folders, sign in to the Jetpack Admin Website
and go to MiFi Share > How do I access the shared folders?
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Tap Menu Select MiFi Share Select Content to Share Select Access and Access Type
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Software Update
Software Update
for updates, lists available updates, and provides an update history. You can also download and
install a new update using your Jetpack device.
To check for a Software update:
allows you to view the current software version and when the last check was made
➊ On the Home screen, tap Menu and select Software Update to display the current Software
and Configuration versions. Tap Check for Update to check for the latest Software version
available.
➋ If an update is available, you can choose to download and install the update using your
Jetpack.
➌ Tap OK to return to the Software Update page.
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Software Update option Select Yes to Check Checking for New Version Update Status
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About Jetpack
About Jetpack
model and version, wireless and IMEI number, and battery charge level.
displays information about your Jetpack, including Internet and roaming status,
➊ On the Home screen tap Menu, then select About Jetpack to display model number,
software and configuration versions, and wireless number.
➋
Swipe up or down to see the IMEI, battery level, internet status, technology, network, signal
strength, SNR, and roaming status.
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About Jetpack Option Internet Connection Status Jetpack Details
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Help
You can get help right from your Jetpack’s touchscreen.
➊ On the Home screen, tap Help to open the Help screen options. Help options include
Jetpack Admin Website, Guest Wi-Fi, Wi-Fi Protected Setup (WPS), Tutorial, Unlock SIM
Universal Charging, MiFi Share and GPS.
➋ Swipe up/down to highlight the desired Help option, then press to display option choices
and information.
➌ Tap < to return to the Menu screen, or the Home icon to return to the Home screen.
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Help Option Select Help Option Jetpack Admin Website Help Guest Wi-Fi Help
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Wi-Fi Protected Setup Help Welcome Tutorial Help Select Help Option Unlock SIM Help
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,
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4
Managing Your Jetpack
Admin Website
About this Chapter
Accessing the Jetpack Admin Website
The Jetpack Admin Website Home Screen
Changing Your Jetpack Admin Password
Setting GPS Options
Managing Connected Devices
Checking Data Usage
Managing Jetpack Setings
Checking Messages
Managing MiFi Share Settings
About Jetpack
Getting Help
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Managing Your Jetpack Using the Admin Website
About this Chapter
In this chapter, we will show you how to manage your Jetpack using the Jetpack Admin website.
From the Jetpack Admin website, you can customize settings including Wi-Fi settings, passwords,
GPS options, and more. You will also find links to the My Verizon website and other online tools to
help you get the most out of your Jetpack.
NOTE
For instructions on managing your Jetpack using it’s touchscreen, see Chapter 3,
Managing Your Jetpack Using the Touchscreen.
Accessing the Jetpack Admin Website
To connect to the Jetpack Admin website:
➊
Connect your Wi-Fi ecapable device to the Jetpack. (See Connecting to Your Jetpack.)
NOTE
You must be connected to your Jetpack’s Wi-Fi network to access the Admin website.
➋ Open a web browser on your connected device and enter http://my.jetpack/ or
http://192.168.1.1.
➌ Click Sign In in the upper right corner of the screen and sign in with your Jetpack Admin
password. When you first get your Jetpack, this will be the same as your Wi-Fi password.
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My Jetpack Home
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The Jetpack Admin Website Home Screen
My Jetpack Home allows you to quickly access commonly used links and all available menu options
for your Jetpack. My Jetpack Home contains the following quick link menu options:
•
My Account & Tools has convenient links to the My Verizon website, a coverage map, data
calculator, and trip planner.
•
Help & Support has links to Wireless Workshops, the Community Forum, and the Hetpack
Device Support Page & User Guide.
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Changing Your Jetpack Admin Password
The Admin Password is used to sign in to Settings. The default Admin password is admin.
To change your Admin Password:
➊ Under Manage My Jetpack on the Admin website Home screen, click Change my Jetpack
Admin Password.
➋ Enter your current Admin password in the Enter current password box, then click Continue.
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Jetpack Settings - Change Jetpack Admin Password
➌ Enter your new password in the Enter new password box.
➍ Re-enter your new password in the Confirm new password box.
➎ Select a security question from the drop down menu.
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Jetpack Settings - Select Jetpack Security Question
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➏ Enter the answer to the selected security question in the Answer Security Question field.
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➐
Click
Save Changes.
NOTE
The next time you sign in to Jetpack Settings, you will need to use the new password.
Jetpack Settings - Answer Security Question
Setting GPS Options
To configure your Jetpack GPS settings:
➊ Under Manage My Jetpack on the Admin website Home screen, click Set GPS Options.
➋ Slide the ON/OFF button to ON to activate the Jetpack location services and show the GPS
Agreement.
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Jetpack Settings - GPS
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➌ Select the desired option from the Turn off drop down menu. The choices are Always on or
Turn off on power down.
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GPS - Turn Off Options
➍ To use GPS over Wi-Fi (NMEA), click the Turn on GPS over Wi-Fi checkbox.
NOTE
NMEA is a standard method of providing a GPS data stream in Windows and other
computing platforms. If this check box is selected, when connected via a USB cable, a
NMEA (serial) port is available to applications that can use a NMEA stream.
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GPS - Download GPS Over Wi-Fi Drivers
➎ Click Download GPS Over Wi-Fi Drivers and follow the instructions.
➏ Click Save Changes.
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Managing Connected Devices
The Connected Devices page lets you view, edit, and block devices that are currently connected to
your Jetpack and also unblock devices.
For the Primary Network and Guest Network, you can see the IP Address, MAC Address, and Link
Local of all devices connected to the Wi-Fi network. The Wi-Fi network name is displayed after the
heading.
You can also see information on Blocked Devices, including the name and MAC address of any
blocked devices.
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Jetpack Connected Devices
The Primary Network and Guest Network sections list all devices connected to your Jetpack via Wi-Fi
including:
•
•
•
•
•
•
•
Change Max Wi-Fi Connections — Allows you to set how many devices can simultaneously
connect to the Jetpack’s Wi-Fi network.
Type — The first column indicates the type of connected device. You can use the Edit option
to set or change the type. If the type has not been set, no icon is displayed. Once you set the
device type, an appropriate icon is displayed.
Name
you choose using the
Edit
Connection Type
device.
IP Address — The IP address of the connected device.
Link-Local — If the connected device supports IPv4 (for devices connected to the Primary
Network) or IP6 (for devices connected to the Guest Network, the Link-Local IP4 or IPv6
address is displayed.
— This will show either the default hostname of the connected device or the name
Edit
option.
option — Allows you to change the name of any connected device.
— Displays an icon to indicate the connection type for each connected
•
MAC Address — The MAC Address is a unique network identifier for this connected device.
•
Block
— Allows you to prevent a specific device from connecting to the Jetpack.
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Editing a Connected Device
To edit a connected device:
➊
Click the pencil tool. A page opens allowing you to edit a connected device.
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Jetpack Connected Devices - Edit
➋ Select the appropriate change from the Connected Devices dropdown menu.
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Jetpack Connected Devices - Select Device Type
➌ Click Save to finish editing the device.
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Jetpack Connected Devices - Accept Changes
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Changing the Maximum Number of Connected Devices
To change the maximum number of connected devices:
➊ Click Change Max Connections on the Connected Devices page.
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Change Maximum Number of Connected Devices
➋ The Jetpack Settings Wi-Fi page opens. Select the number of devices from the Maximum
Wi-Fi connected devices dropdown menu.
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Change Maximum Number of Connected Devices
➌ Click Save Changes.
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Blocked Devices
The Blocked Devices section lists any devices you have blocked. Note that since these devices are
not currently connected, and are blocked from connecting, they do not have an IP address. Instead,
they are identified by their name and MAC address.
Click Unblock to unblock a previously blocked device, freeing it to connect again. The unblocked
device is deleted from the Blocked Devices list, and will reappear in the Connected Devices list when
it connects.
Checking Data Usage
Click Data Usage on the Menu panel to see the Data Usage page, including your current estimated
data usage, as well as links to the My Verizon website, data calculator, and trip planner.
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Jetpack Data Usage
NOTE
Roaming charges or roaming minutes may not be included in your estimate. Credits and
adjustments to your account may not appear until your next billing statement, and may not be
reflected in your current balance. Payments are applied to your account on the same day they are
made.
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Managing Jetpack Settings
The Jetpack Settings page allows you to make administration password and preference changes;
obtain software update information; backup and restore files to your Jetpack; and set GPS
preferences. The Jetpack Settings page is devided into 3 tabs:
•
Wi-Fi
•
Jetpack
•
Advanced
The Wi-Fi Tab
From the Wi-Fi tab, you can manage your Jetpack’s Wi-Fi settings. This tab is divided into 3 sections:
•
General
•
Primary Network
•
Guest Network
General
From the General Wi-Fi settings, you can turn your Jetpack’s Wi-Fi ON/OFF, change Network and
Wi-Fi ON/OFF, change Network and Wi-Fi Connections Settings, and customize Band Settings.
To turn Wi-Fi ON/OFF, just use the switch and then click Save Changes at the bottom of the screen.
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Jetpack Settings General
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To select or turn off Band Settings for the Primary and Guest networks, use the dropdown menus
for 2.4 GHz Band and 5 GHz Band under Network Selection. Choose Off, Primary network, or Guest
network and then click Save Changes.
To select or turn off Band Settings for the Primary and Guest networks:
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To change the maximum number of Wi-Fi devices that can connect to the Jetpack (the default is
set to 15), make your selection from the Max Wi-Fi Connections dropdown menu and click Save
Changes:Click Save Changes to accept and activate the setting.
To customize the Band Settings:
➊ Click on the 2.4 GHz Band Settings or 5 GHz Band Settings link to display the available Band
Settings options.
➋ Make your Mode, Channel, and Bandwidth selections from the dropdown menus and then
click Save Changes.
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Primary Network
From the Primary Network settings, you can change your Wi-Fi Name (SSID) and Password (Key),
select the type of security, and turn Options ON/OFF for your primary network.
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To change the Primary Network Wi-Fi Password (SSID) enter the new Wi-Fi name into the field and
then click Save Changes.
To change the type of Wi-Fi security for the Primary Network, choose an option from the Security
dropdown menu and then click Save Changes.
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To change the Primary Network Wi-Fi Password (Key), enter the new password into the field or click
Generate New Key. Then click Save Changes.
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To turn Options, such as Broadcast Wi-Fi Name (SSID) and WPS, ON/OFF for the Primary Network:
➊
Click the
with a checkmark in a red box.
➋ Click the checkboxes to turn options ON or OFF and then click Save Changes.
Options
link to display available options. Options currently turned ON will display
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Guest Network
The same settings described above for the Primary Network are available for the Guest Network..
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The Jetpack tab
From the Jetpack tab, you can change the Jetpack admin Password, select device preferences,
check current software version and available updates, backup your Jetpack settings, and set GPS
preferences. This tab is divided into 5 sections:
•
Jetpack Admin Password
•
Preferences
•
Software Update
•
Backup and Restore
•
GPS
Jetpack Admin Password
From the Jetpack Admin Password settings, you to display, hide and/or change the Admin
Password.
Display or Hide the Admin Password
Set the switch to ON or OFF to show or hide your Admin Password on the Jetpack’s touchscreen.
Then click Save Changes.
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Show Jetpack Admin Password
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Change the Admin Password
To change your Admin Password:
➊ Type your current password in the Current Admin Password field and click Continue to open
the Change Jetpack Admin Password screen.
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➋
Type your new password in the
Password fields..
Jetpack Admin Password Security
New Admin Password
field and
Confirm new Admin
➌ Select a security question from the dropdown menu and enter your answer in the Answer
security question field.
➍ Click Save Changes.
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Jetpack Admin Password
NOTE
Jetpack backup files can only be opened with the Admin Password that was in use when the file
was created. (See Backup and Restore for more information.)
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Preferences
From Preferences settings you can:
•
Allow Settings Changes — Turn on to allow settings to be changed from the Jetpack display.
•
Allow Reset Button — Turn on to allow settings to be changed from the Jetpack display
•
Universal Charging — Use this feature to charge your cellphone or similar device.
•
Device Preferences — Allows you to set the behaviour of the Jetpack.
•
Notifications — Allows you to turn ON/OFF listed notifications.
•
User Preferences — Allows you to customize the date, time, distance and number formats.
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Jetpack Settings - Jetpack Preferences
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Software Update
From Software Update settings, you can manage:
•
Current software version— Displays information for the current software version, date of last
check for updates and the number of updates currently available.
•
Checked for New System Update — Displays the date of the last software update.
•
Last System Update — Displays the software update history.
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Jetpack Settings - Software Update
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Backup and Restore
From the Backup and Restore settings you can:
•
Backup — Allows you to save your Jetpack settings to your computer. You must enter your
Admin Password in the Admin Password field and click Download to save settings to your
computer.
•
Restore
Jetpack. Click
the backup file was saved in the
•
Restore to Factory Defaults — Allows you to restore all settings on your Jetpack to the
factory default values. Click Restore Factory Defaults to restore all such settings. If prompted
for a password, use the default Admin Password which is admin.
•
Restart Jetpack — Use to restart your Jetpack.
•
Shutdown Jetpack — Use to shutdown your Jetpack.
— Allows you to upload a previously saved backup file from your computer to your
Browse
and select a file, then enter the Admin Password you were using when
Admin Password
field and click
Restore Now.
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Jetpack Settings - Jetpack Backup and Restore
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GPS
GPS settings include the following:
•
GPS ON/OFF — Use this control to turn ON/OFF the GPS feature.
•
Turn off — Allows you to set when the GPS receiver will turn off, once it is on.
•
GPS over Wi-Fi (NMEA) — Allows you to download and install the GPS over Wi-Fi driver to
your computer.
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To turn GPS ON:
Jetpack Settings - Jetpack GPS
➊ Slide the ON/OFF button to ON.
➋ Read the GPS Agreement and click Confirm.
Jetpack Settings - Jetpack GPS Turn ON
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When GPS is turned on a map will show your current location.
NOTE
By default, your GPS setting will return to off whenever you turn off your Jetpack, requiring you to
repeat the steps above to turn GPS on again. To keep the GPS setting turned on so that GPS starts
when you turn on your Jetpack, tap T
select Always on from the dropdown.
urn off on power down
(located just above the map) and
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Jetpack Settings - Active GPS
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To activate GPS over Wi-Fi (NMEA):
➊ Click GPS over Wi-Fi (NMEA).
➋
Click the
Turn ON GPS over Wi-Fi
checkbox.
➌ Click Download GPS over Wi-Fi Drivers and select the appropriate driver from the list of
available drivers. Save the driver to the desired location on your computer.
➍ Open the driver .exe file and follow the installation instructions.
➎ Click Save Changes to finalize and accept the new GPS settings.
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Jetpack Settings - Jetpack GPS download GPS over Wi-Fi Drivers
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The Advanced Tab
The Advanced tab includes settings for networks, manual DNS, SIM, firewall, MAC filter and LAN
settings, as well as options for configuring port filtering and forwarding applications.
IMPORTANT!
performance and security of the Jetpack.
Changing the Jetpack's Advanced settings can adversely affect stability,
Jetpack Settings - Advanced Settings Warning
To access the advanced settings, click Continue.
The Advanced tab is devided into 8 sections:
FPO
•
Networks
•
Manual DNS
•
SIM
•
Firewall
•
MAC Filter(See MAC Filter on page 49.)
•
LAN
•
Port Filtering
•
Port Forwarding
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Jetpack Settings Advanced - Networks
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Networks
From Networks settings, you can manage:
•
Cellular Data
the Jetpack mobile broadband connection.
•
Preferred network technology — Allows you to select the network technologies which
will be used. The choices are Global, LTE only, CDMA only, and LTE/UMTS/GSM.
•
Content Delivery Optimization (CDO)
single user.
•
Show Advanced Settings — Click to display or change the following:
» 4G LTE APN — Displays the network carrier APN
» GSM/UMTS/HSPA APN — Use only when a non-Verizon SIM is inserted.
— Allows you to turn off cellular data to prevent all internet traffic from using
— Provides better download performance for a
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Jetpack Settings Advanced Networks - Cellular Data ON
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To turn off cellular data and prevent all internet traffic from using the Jetpack mobile broadband
connection:
➊ Slide the Cellular Data ON/OFF button to OFF.
➋ Click Confirm on the Confirm warning pop-up window.
NOTE
All internet connections will be immediately terminated when you click Confirm.
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Turn Cellular Data OFF Confirmation
To change your preferred network technology:
➊ Select the desired network technology from the dropdown menu. Choose from Global,
LTE only, CDMA only, and LTE/UMTS/GSM.
➋ Click Save Changes.
To turn on Content Delivery Optimization for better download performance for a single user:
➊
Click the Content Delivery Optimization checkbox.
➋ Click Save Changes.
To display or change the Networks Advanced Settings:
➊
Click Show Advanced Settings. The 4G LTE APN displays the pre-configured APN and should
not be changed unless you have a corporate account with your own APN.
➋ If you are using a non-Verizon SIM, enter the APN in the GSM/UMTS/HSPA APN field.
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Manual DNS
The Jetpack automatically selects a Domain Name Server (DNS). From the Manual DNS settings, you
can select up to two DNS (Domain Name Server) IP addresses.
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Jetpack Settings Advanced - Manual DNS
To manually select a Domain Name Server:
➊ Click the box next to Enable manual DNS.
➋ Enter the IP address for the first DNS in the DNS 1 IP address field.
➌ Enter the IP address for the second DNS in the DNS 2 IP address field, if applicable.
➍ Click Save Changes.
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SIM
In the SIM settings, you’ll find settings and information about the Jetpack’s Subscriber Identity
Module (SIM) card. The SIM card inside your Jetpack can be locked with a PIN code for additional
security. If locked, the PIN code must be entered before the Jetpack can connect to the Internet. SIM
settings include:
•
SIM PIN Lock feature — If ON, the PIN lock has been turned on, and the SIM PIN must be
entered in order to connect to the mobile network. If OFF, the PIN lock feature is not turned
on, and the SIM PIN is not required.
•
SIM status — Indicates the current status of the SIM card. Possible values include:
•
Ready — This is the normal state. The SIM PIN is not used.
•
PIN Locked — The SIM PIN must be entered before you can use the mobile network.
•
PUK Locked — The PUK for the SIM must be entered in order to continue. The PUK can be
obtained from your service provider.
•
Unlocked — The SIM PIN is needed, but has already been entered.
•
No SIM — No SIM was detected. If you do have a SIM, check that it is inserted correctly.
•
SIM Error — A SIM was detected, but it did not respond as expected, and cannot be used.
•
Desired action — Allows you to turn the PIN lock feature ON/OFF.
•
Enter current PIN — Type the desired PIN in the Enter current PIN field. The default PIN is 1111.
IMPORTANT!
Entering an incorrect PIN will lock the SIM.
The default PIN is 1111.
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Jetpack Settings Advanced - SIM
Remember to Save Changes if you change any settings.
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Firewall
The Jetpack firewall determines which Internet traffic is allowed. Firewall settings include:
•
VPN Passthrough — Turns ON/OFF the VPN feature and allows or disallows connected
devices to establish a VPN tunnel.
•
If ON, this feature allows VPN clients to connect through the Jetpack to remote VPN
Servers. Normally, this option should be turned on.
•
If OFF, VPN clients are not allowed to connect.
•
IPv6 Transparent Mode — Allows connected devices to be accessible from the Internet.
•
DMZ (IPv4) — Allows the connected device specified as the DMZ IP address to receive all
traffic which would otherwise be blocked by the firewall.
•
DMZ (checkbox) — Use the checkbox to turn ON/OFF the DMZ feature.
•
DMZ IP Address — Enter the IP address of the connected device you wish to become the
DMZ device.
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Jetpack Settings Advanced - Firewall
Remember to Save Changes if you change any settings.
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MAC Filter
The MAC Filter allows you to specify which devices can access the Jetpack Wi-Fi network.
ON/OFF — Turns the MAC Filter ON/OFF. Before turning on, make sure that the Allowed Devices list
is not empty. When turning on, any Connected Device which is not in the Allowed Devices list will
immediately be disconnected.
•
Refresh — Use to refresh the screen and delete any unsaved changes.
•
Add Device — Use to add a new device to the devices list.
•
Save Changes — Use to activate and save new settings.
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Jetpack Settings Advanced - MAC Filter
To add a device to the device list:
➊ Click Add Device and enter the device name in the Name field.
➋ Select the device type from the Type dropdown menu.
➌ Enter the MAC Address in the MAC Address field.
➍ Select the Blocked and/or MAC Address Filter check box as required.
➎ Click Save Changes.
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LAN
From LAN settings, you can manage your Jetpack’s network. These settings include:
•
IPv4
•
IP address — The IP address for the Jetpack.
•
Subnet mask — The subnet mask network setting for the Jetpack. The default value
255.255.255.0 is standard for small (class "C") networks. If you change the LAN IP Address,
make sure you use the correct Subnet Mask for the IP address range containing the LAN
IP address.
•
MAC address — The Media Access Controller (MAC) or physical address for the Jetpack.
•
Turn On DHCP server
— The
Turn On DHCP Server
checkbox turns the DHCP Server
feature on or off. Normally this should be left turned on.
•
Start DHCP address range at — The start range of IP addresses reserved for use by the
Jetpack's DHCP server table.
•
DHCP address range — The current range of IP addresses reserved for use by Jetpack's
DHCP server table. If a device with a static IP address wants to connect to MiFi 8800L's
network, the static IP should be outside of the DHCP address range. Most devices do not
have a static IP.
•
DHCP lease time — Use to determine how often connected devices must renew the IP
address assigned to them by the DHCP server. Normally this is left at the default value,
but if you have special requirements you can change the value.
•
IPv6
•
Enable IPv6 — The Enable IPv6 checkbox turns ON/OFF the IPv6 feature.
•
Link-Local address — Displays the local address when IPv6 is turned on.
Remember to Save Changes if you change any settings.
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Jetpack Settings Advanced - LAN
Port Filtering
Port Filtering allows you to block outgoing Internet connections and permit only allowed
applications to access the Internet. You can also customize a list of allowed applications which
permits only certain programs to connect to the Internet.
Slide the
select a port filtering application in the
the Internet. For example, if you select VPN in the Applications list but do not select HTTP, you can
connect to a VPN server but you cannot connect to a web page using your Internet browser.
Port Filtering settings include:
Remember to Save Changes if you change any settings.
ON/OFF
•
Applications — Turn on each port filtering application that needs to be able to access the
Internet by checking the box next to one or more applications. When port filtering is turned
on, all other applications are blocked.
•
Custom Applications — You can define your own applications, and then turn them ON/
OFF as needed. To define an application, you need to know the outgoing ports used by the
application.
•
Add Custom Application — Use to define your own applications, and then turn them on
or off as needed.
button to
ON
to turn on Port Filtering. When the feature is
Applications
list to allow that application to connect to
turned on
you must
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Jetpack Settings Advanced - Port Filtering
To select the applications you want to allow:
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➊
Mark the checkbox to the left of the application. The choices are Email (POP3, IMAP, SMTP),
FTP, HTTP, HTTPS, and Telnet.
➋ Click Add Custom Application to add a new custom application to the list of allowed
applications. You can define and turn on custom Port Filtering applications. You need to
know details of the traffic used and generated by the applications you wish to define.
NOTE
The Custom Port Filtering page uses check boxes to turn on port filtering for custom
applications. Similar to the Applications list, you must turn on custom applications so they
can connect to the Internet.
The
Add Custom Application
add up to ten custom applications.
option is only available when port filtering is turned ON. You can
➌
Enter the beginning of the range of port numbers used by outgoing traffic for the custom
application being added in the
Start Port
field.
➍ Enter the end of the range of port numbers in the End Port field. If the port is a single port
instead of a range, type the same value for both the Start Port and the End Port.
➎ Select the protocol (TCP, UDP, or both) used by each port range from the Protocol dropdown
menu.
➏ Click Save Changes to activate and save any changes made to the custom applications.
➐ Select the Delete checkbox next to any custom application you wish to delete and click Save
Changes.
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Port Forwarding
Port Forwarding allows incoming traffic from the Internet to be forwarded to a particular computer
or device on your Wi-Fi network. Normally, the built-in firewall blocks incoming traffic from the
Internet. Use Port Forwarding to allow Internet users to access any server you are running on your
computer, such as a Web, FTP, or E-mail server. For some online games, Port Forwarding must be
used in order for the games to function correctly. Port Forwarding settings include:
•
ON/OFF — Slide the ON/OFF button to ON to activate Port Forwarding.
•
Default Applications — The IP address for the selected application. Choose from DNS, FTP,
HTTP, POP3, SMTP, SNMP Telnet and TFTP.
•
Custom Applications
•
Add Custom Application — Allows you to define your own applications. Once defined,
these applications can be turned ON/OFF in the same way as pre-defined applications.
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Jetpack Settings Advanced - Port Forwarding
Remember to Save Changes if you change any settings.
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Checking Messages
Click
Messages
messages individually or all messages at one time. Unread messages are marked with a red message
icon .
on the Menu panel to see Verizon system messages. From here you can delete
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To delete existing messages:
➊
To delete one message at a time, click the garbage can icon for each message you want to
delete.
Jetpack Messages
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Jetpack Messages - Delete
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➋ To delete all messages at one time, click Delete All Messages at the bottom of the page.
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Jetpack Messages - Delete All
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Managing MiFi Share Settings
Click MiFi Share on the Menu panel to see and manage your MiFi Share settings.
➊
To be prompted to share a USB Mass Storage device when connected to your Jetpack, slide
the
MiFi Share
ON/OFF button to ON.
➋ To display instructions on how to access the share folders, click on the How do I access the
shared folders? link.
➌ To allow users to share the Jetpack touchscreen and change settings, slide the Show MiFi
Share in the Touchscreen Menu ON/OFF to ON.
➍ To select content to share settings, select either All folders and files or specified top-level
folders from the Content to Share dropdown menu.
➎ To select access type settings. select either Read-write or Read-only from the Access Type
dropdown menu.
➏ To specify network access, mark the appropriate Network Access checkbox.
➐ Click Save Changes to activate and save your settings.
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Jetpack MiFi Share
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About Jetpack
Click About on the Menu panel to see detailed information about your Jetpack. This information is
divided into 4 tabs:
•
Internet Status
•
Jetpack Info
•
Diagnostics
•
Logs
Internet Status
In the Internet Status tab, you’ll find:
Internet Status
•
Status — The status of the Internet connection, usually Connected or Disconnected.
•
Network name — The name of the network to which this Jetpack is currently connected.
•
Technology
— The type of technology used to connect to the Internet.
IPv4
•
•
•
•
IPv6
•
Time connected — How long the Jetpack has been connected to the network.
•
Transmitted — The amount of data sent to the network.
•
Received — The amount of data received from the network.
IP Address — The IP address for the Jetpack.
Mask — The subnet mask network setting for the Jetpack. The default value 255.255.255.0 is
standard for small (class “C”) networks. If you change the LAN IP Address, ensure you use the
correct Subnet Mask for the IP address range containing the LAN IP address.
Gateway — The address of the server used to access the Internet.
DNS — The address of the Domain Name Server (DNS).
•
IP address — The IP address for the Jetpack.
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About Jetpack - Internet Status
Jetpack Info
The Jetpack Info tab contains detailed information about your Jetpack icluding:
•
Manufacturer
•
Model
•
My Jetpack version
•
Configuration version
•
Software Components:
•
•
•
•
•
•
MiFi OS version — The Jetpack operating system (OS), including its components, version.
Modem FW version — The current modem firmware version.
Wi-Fi FW version — The current Wi-Fi firmware version.
Web UI version — The web user interface version.
Display UI version — The current user interface version.
PRI version — The configuration version currently applied to the Jetpack.
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About Jetpack - Internet Status
Diagnostics
The Diagnostics tab shows information about the Jetpack firmware and other system-level
information. You can also view the system log. This tab is used mostly for troubleshooting and is not
required for normal operation. The Diagnostics page contains the following information:
•
Modem
•
4G LTE Network
•
GSM/UMTS/HSPA Network
•
3G Network (eHRPD/EVDO/1xRTT)
•
Field Test
Modem
Modem information includes:
•
Phone number (MDN) — The Phone Number or Mobile Directory Number (MDN) is used by
the mobile data network to identify this particular data service.
•
MEID — The Mobile Equipment Identifier (MEID) is used by the mobile data network to
identify this particular modem.
•
IMEI — The International Mobile Equipment Identity (IMEI) number for the Jetpack.
•
IMEISV — The International Mobile Equipment Identity (IMEI) combined with an approval
number for the Jetpack.
•
FW version — The modem firmware version.
•
SIM status
form of SIM error, the Jetpack will not be able to connect to the mobile network.
— Status of the SIM card. If the SIM card is missing, or this field indicates some
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•
ICCID
•
MIN (MSID) — The Mobile Identification Number (MIN) or Mobile Station ID (MSID) is the
number associated with the home service provider and the wireless phone number.
•
ESN
guaranteed to be unique for devices that use an MEID.
•
Home SID — System identifier for the home network.
•
ERI version — The Enhanced Roaming Indicator version that is currently installed.
•
PRL version — The version of the Preferred Roaming List (PRL), which tells the modem which
non-home carrier towers should provide roaming coverage.
— The ID number assigned to the SIM Card.
— The Electronic Serial Number, which is either blank or a pseudo-ESN which is not
4G LTE Network
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About Jetpack Diagnostics - Modem
The 4G LTE Network section has the following options:
•
Status — Status of the network (Disabled, Not available, or Available).
•
Network operator — The vendor that currently provides wireless access.
•
Signal strength — Indicates the signal strength for LTE.
•
SNR — A measure of signal quality; the higher the number the better the signal.
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About Jetpack Diagnostics - 4G LTE Network
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GSM/UMTS/HSPA Network
The GSM/UMTS/HSPA Network information includes:
•
Status — Status of the network (Disabled, Not available, or Available).
•
Network operator — The vendor that currently provides wireless access.
•
Technology — The current technology in use for the GSM/WCDMA/HSPA network.
Possible values, from slowest to fastest are GPRS, EDGE, UMTS, HSDPA, HSUPA, HSPA+,
and HSPA+ DC.
•
PLMN ID — The name and/or ID of the Public Land Mobile Network.
•
Cell ID — The value identifies the cell tower currently in use.
•
RSSI — Indicates the RSSI for the GSM/UMTS/HSPA signal. RSSI is a measure of signal
strength in decibels, relative to one milliwatt.
•
Roaming — Indicates if the current connection is a roaming connection.
3G Network (eHRPD/EVDO/1xRTT)
The 3G Network (eHRPD/EVDO/1xRTT) information includes:
•
Status — Status of the network (Disabled, Not available, or Available).
•
Network operator — The vendor that currently provides wireless access.
•
RSSI (1x) — Indicates the RSSI for the 1xRTT signal.
•
RSSI (EVDO) — Indicates the signal strength for the EVDO/eHRPD signal.
•
Technology
•
Ec/Io
•
SID — System identifier for the network.
•
Roaming — Indicates if the current connection is a roaming connection.
— A measure of how clean the signal is, and is a type of signal-to-noise ratio.
— The type of technology used to connect to the Internet.
Field Test
Click
Field Test
support staff when they troubleshoot network connectivity issues.
to see a list of low-level network parameters which can be helpful for technical
FPO
About Jetpack Diagnostics - Field Test
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Logs
From the Logs tab, you can turn logs ON/OFF, and to delete system logs.
NOTE
Logs record various operations and are used for troubleshooting and are not needed for normal
Jetpack operation.
FPO
Turn on Logs
To turn on system logs on or off, click the Turn on logs checkbox and then click Save Changes:
About Jetpack Diagnostics - Field Test
FPO
Jetpack Logs - Turn On
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Delete System Log
To delete a system log:
➊ Select the checkbox next to Turn on logs.
➋ Select the appropriate time period for the deletion of system logs from the dropdown menu
next to Delete system log.The choices are after 1 - 4 days. If the system log is full, then the
oldest data is discarded, regardless of this setting.
FPO
➌
Click
Save Changes.
About Jetpack Logs - Set Delete System Log
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Getting Help
The
Help
Admin Website, as well as links to access Jetpack Advanced Features. The Help Support section
provides links to Quick Links, Self-Service Support, and Customer Care. The Help page contains the
following menu options:
•
•
page provides links to detailed information about using your Jetpack and the Jetpack
Help (See Internet Status on page 105.)
Support (See Jetpack Info on page 58.)
FPO
Jetpack Help
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5
Troubleshooting
Overview
Common Problems and Solutions
Technical Support
Page 70
Overview
When properly installed, the Jetpack is a highly reliable product. Most problems are caused by one
of these issues:
•
System resources required by the Jetpack are being used by other devices.
•
Network coverage is unavailable due to coverage area, an account problem, or a network
problem.
The following tips can help solve many common problems encountered while using the Jetpack.
First Steps
•
•
•
IMPORTANT
Jetpack 7730L, and ensure that your SIM card is inserted correctly.
Make sure you are using the Jetpack in the correct geographic region.
Ensure that your wireless coverage extends to your current location.
Ensure you have an active data plan.
Before contacting support, be sure to restart both your computer and your
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Common Problems and Solutions
The following are some common problems and solutions.
My Jetpack just powered off without my pressing the power button. Why?
This may occur under any of the following circumstances.
•
Pressing the Master Reset button
•
Jetpack automatically restarting after configuration changes
•
Switching profiles
•
Restoring the configuration settings
•
Battery depletion
To restore battery power, follow these steps.
➊ Manually press and hold the power button to turn it back on.
➋ If the battery is depleted, charge the Jetpack with the wall charger.
How do I reset the Jetpack back to factory settings?
The master reset button is in a small hole located on the bottom of the Jetpack, underneath the
battery cover. This button returns the Jetpack to factory settings, including re-setting the Wi-Fi
Name (SSID) and Wi-Fi Password. To reset the Jetpack, follow these steps.
➊
Place one end of an unfolded paper clip into the master reset button hole.
➋ Press the reset button with the unfolded paper clip until the display shows "MiFi Powering
Off" (about five to six seconds), then your Jetpack will restart.
WARNING!
change, you will lose this connection, and need to reconnect using the new settings.
Resetting your Jetpack overwrites ALL existing settings. If the Wi-Fi settings
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How do I reset the Access Point and Router settings back to factory settings?
To reset the access point and router settings, follow these steps.
➊ Connect to the Jetpack Admin Website (http://my.jetpack or http://192.168.1.1) and go to
Jetpack Settings > Jetpack > Backup and Restore.
➋ The Backup and Restore page has a Restore to Factory Defaults button. This button resets all
Access Point and Router settings to their factory default values. All existing settings are lost.
(See Backup and Restore on page 71).
No service is available.
•
Reorient your device. If you are inside a building or near a structure that may be blocking the
signal, change the position or location of the device. For example, try moving your device
close to a window.
•
You are outside your coverage area, or there may be a problem with your account. Check
with your network operator.
The Jetpack has no power or the device screen does not display when the
power button is pressed.
•
Make sure the battery is properly seated in the device.
•
Make sure the battery is fully charged. Plug in the AC charger for at least 3 hours.
I forgot my Wi-Fi Password.
•
Tap Wi-Fi Name/Password to display your Wi-Fi Name (SSID) and Wi-Fi Password.
I forgot my Jetpack Admin website Password.
•
Select Help > Jetpack Admin website to display the Jetpack Admin website URL and Admin
Password.
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I cannot connect to my Jetpack.
•
Make sure the Network Signal Strength indicator displays at least one bar and that the type
of network is displayed on the Jetpack’s Home screen.
•
Make sure your Windows Wi-Fi adapter/Mac AirPort is turned on. (Refer to your computer’s
Help if you need assistance.)
➊ Open your wireless network connection list:
Windows: Right-click icon and select View Available Networks.
Mac: Pull down list from AirPort icon.
➋ Windows: Click Connect.
Mac: Select the network name.
When your device is connected to the network, the Connected Devices icon in the status bar
will show a connected device.
I see the network name but cannot connect to my Jetpack.
•
Go to Wi-Fi Name/Password to check that you are using the correct Wi-Fi password.
How do I disconnect from the network?
From the Jetpack device:
•
To disconnect from the Wi-Fi network, select Settings > Wi-Fi > Turn Off.
From the Jetpack Admin website:
•
Click
Sign Out.
How can I find out how many users are connected to my Jetpack?
From the Jetpack touchscreen:
•
Check the
number of connected devices is displayed to the right of the icon.
Connected Devices
icon in the status panel on the Home page of your Jetpack. The
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From the Jetpack Admin website:
•
Check the Connected Devices icon in the status panel on the My Jetpack Home page.
The number of connected devices is displayed to the right of the icon. To get detailed
information on connected and block devices, click Connected Devices on the navigation
panel.
How can I get detailed information about the devices that are connected to my
Jetpack?
From the Jetpack touchscreen:
➊ Select Connected Devices > Wi-Fi Devices to display the type, name, and IP address of each
device connected to the Jetpack Network.
➋ Select Connected Devices > USB Tethering to display the type, name, and IP address of any
device connected to the Jetpack via the Universal Charging port.
➌ From the Jetpack Admin Website, click Connected Devices on the Menu panel to see more
detailed information for connected devices.
How do I check the firmware version installed on my Jetpack?
•
Select Software Update to display the current version installed. To check for new update,
select Software Update > Next > Yes.
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How do I check the battery level of my Jetpack?
•
Check the battery icon on the status panel on the Home page of the Jetpack device.
How do I turn off my Jetpack?
•
Press and hold the Power button until the display shows MiFi Powering Off.
How can I tell that my Jetpack is still on after the device screen goes off?
•
When the display is off (sleep mode) and the Jetpack is turned on, the blue Power indicator
on the front panel of the Jetpack blinks.
Power Indicator
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6
Product Specifications and
Regulatory Information
Product Specifications
Regulatory Statements
Wireless Communications
Limited Warranty and Liability
Safety Hazards
Proper Battery Use and Disposal
Page 77
Product Specifications
General
Name: Verizon Jetpack - MiFi® 8800L
Model: MIFI8800L
Approvals: FCC (North America)
Weight: 162 g / 5.71 oz
Dimensions: 113 mm x 71 mm x 19.15 mm,
4.45 in x 2.8 in x 0.75 in
Wireless Network LTE, UMTS
Wireless Network –
Real simultaneous Dual Band
Wi-Fi Mode
802.11 b/g/a/n/ac
2.4 GHz/5.0 GHz
Display 2.4 in color touchscreen LCD
Default SSID MIFI8800L-wxyz
Battery
•
Size
•
Time required for full charge
•
Usage
4400 mAh Li-Ion
3 hours (when not in use)
Up to 24 hours
Chip Set: QUALCOMM® SDx20
Interface Type: Type C USB Port for Quick Charge charging port,
Universal Charging feature, Internet over USB,
access
Memory: RAM = 128MB, LPDDR
content
FLASH = 256MB, NAND
Technology/Bands
Technology: LTE, UMTS
Band Designation: CAT 18 LTE w/5-Carrier CA
Bands: LTE Category: 18 (DL) / 13 (UL)
LTE Bands: B2/B3/B4/B5/B7/B13/B14*/B20/B28/B46/B48/B66
UMTS Bands: B1/B2/B5/B8
UL CA: B13+B4, B13+B2, B13+B66; LAA
Carrier Aggregation: DL CA: B13+B4, B13+B2, B4+B2, B4+B4,
B2+B2, B2+B5, B4+B5, B13+B66, B66+B2, B66+B66, B5+B66,
B2+B48, B13+B48, B48+B66, B2+B46, B4+B46, B13+B46,
B5+B46, B46+B66, B13+B4+B2, B13+B4+B4, B13+B2+B2,
B5+B4+B2, B5+B4+B4, B5+B2+B2, B13+B66+B2, B13+B66+B66,
B66+B66+B2, B66+B66+B66, B5+B66+B2, B5+B66+B66;
sGPS/XTRA capable
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Environmental
Operating Temperature: -10° C to 55° C (x°F to xx° F)
Storage Temperature: -30° C to 70° C (x° F to xx° F)
Battery Charging 0° C to 40° C (x )
Relative Humidity The device shall be fully operational up to a maximum of 93%
relative humidity (non-condensing).
Drop: The device accessories (battery and charger) shall withstand
drop from 1.5m onto hard surface (stone, concrete, metal)
without mechanical, electrical, or functional damage, except
for slight scratches or mars.
The housing will withstand drop from 1.25m onto hard
surface stone, concrete, metal) without mechanical, electrical,
or functional damage, except for slight scratches or mars
Electrostatic Discharge The device shall be able to withstand the following ESD: 8kV
contact / 15kV air discharge.
Vibration Stability: The device shall be able to withstand the following vibration
profile: 10-2000Hz, 1.5G acceleration, 3 axes.
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Regulatory Statements
Federal Communications Commission Notice (FCC – United States)
Electronic devices, including computers and wireless modems, generate RF energy incidental to their
intended function and are therefore subject to FCC rules and regulations.
This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a residential environment.
This equipment generates radio frequency energy and is designed for use in accordance with the
manufacturer’s user manual. However, there is no guarantee that interference will not occur in any particular
installation. If this equipment causes harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try to correct the interference by
one or more of the following measures.
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is
subject to the following two conditions.
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired
operation.
WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION
MAY VOID THE WARRANTY. THE Jetpack MODEM IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING
IS REQUIRED. CONTACT INSEEGO CORP TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR
WIRELESS COMMUNICATION DEVICE.
FCC CAUTION: Any changes or modification not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this
device that are not expressly approved by Inseego Corp. may void your authority to operate the equipment.
NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in
conjunction with any other antenna or transmitter, unless specifically authorized by INSEEGO CORP.
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RF Exposure Content
FCC Equipment Authorization ID
This device is authorized for use in mobile and portable applications.
:
PKRNVWMIFI8800
This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves.
For better signal reception, coverage range and data throughput, do not place the router near
any physical obstruction, including in a pocket or in close proximity of any object. For RF Safety, a
mandatory minimum of 10 mm (1 cm) should be maintained between the device and any part of
a human body when using the device. Increasing the separation between the device and the body
will result in better reception and reduced exposure to radio energy.
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Wireless Communications
IMPORTANT
Due to the transmission and reception properties of wireless communications,
data occasionally can be lost or delayed.
This can be due to the variation in radio signal strength that results from changes in the
characteristics of the radio transmission path. Although data loss is rare, the environment where you
operate the modem might adversely affect communications.
Variations in radio signal strength are referred to as fading. Fading is caused by several different
factors including signal reflection, the ionosphere, and interference from other radio channels.
INSEEGO CORP or its partners will not be held responsible for damages of any kind resulting
from the delays or errors in data transmitted or received with the Jetpack device, or failure of the
MiFi 8800L device to transmit or receive such data.
Limited Warranty and Liability
Inseego Corp. warrants for the 12-month period immediately following receipt of the Product by
Purchaser that the Product will be free from defects in material and workmanship under normal
use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement,
at INSEEGO CORP’ option, of defective or non-conforming materials, parts or components. The
foregoing warranties do not extend to (I) non conformities, defects or errors in the Products due
to accident, abuse, misuse or negligent use of the Products or use in other than a normal and
customary manner, environmental conditions not conforming to INSEEGO CORP’ specification, of
failure to follow prescribed installation, operating and maintenance procedures, (II) defects, errors
or nonconformities in the Product due to modifications, alterations, additions or changes not made
in accordance with INSEEGO CORP’ specifications or authorized by INSEEGO CORP, (III) normal wear
and tear, (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI)
service or repair of Product by the purchaser without prior written consent from INSEEGO CORP,
(VII) products designated by INSEEGO CORP as beta site test samples, experimental, developmental,
reproduction, sample, incomplete or out of specification Products, or (VIII) returned products if the
original identification marks have been removed or altered.
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Safety Hazards
Do not operate the Jetpack in an environment that might be susceptible to radio interference
resulting in danger, specifically:
Areas where prohibited by the law
Follow any special rules and regulations and obey all signs and notices. Always turn off the host
device when instructed to do so, or when you suspect that it might cause interference or danger.
Where explosive atmospheres might be present
Do not operate your device in any area where a potentially explosive atmosphere might exist.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Be
aware and comply with all signs and instructions.
Users are advised not to operate the device while at a refueling point or service station. Users are
reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and
distribution areas), chemical plants or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential
locations can include gas stations, below deck on boats, chemical transfer or storage facilities,
vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains
chemicals or particles, such as grain, dust or metal powders, and any other area where you would
normally be advised to turn off your vehicle engine.
Near medical and life support equipment
Do not operate your device in any area where medical equipment, life support equipment, or near
any equipment that might be susceptible to any form of radio interference. In such areas, the host
communications device must be turned off. The device can transmit signals that could interfere
with this equipment.
On an aircraft, either on the ground or airborne
In addition to FAA requirements, many airline regulations state that you must suspend wireless
operations before boarding an airplane. Please ensure that the modem is turned off prior to
boarding aircraft in order to comply with these regulations. The modem can transmit signals that
could interfere with various onboard systems and controls.
While operating a vehicle
The driver or operator of any vehicle should not operate a wireless data device while in control of a
vehicle. Doing so will detract from the driver or operator’s control and operation of that vehicle. In
some countries, operating such communications devices while in control of a vehicle is an offense.
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Electrostatic discharge (ESD)
Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native
connection software might attempt to reinitialize the device should a substantial electrostatic
discharge reset the device. If the software is not operational after an ESD occurrence, then restart
your computer.
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Proper Battery Use and Disposal
IMPORTANT
•
Do not allow the liquid to come in contact with the skin or the eyes. If contact has been
In event of a battery leak:
made, wash the affected area with large amounts of water and seek medical advice.
•
Seek medical advice immediately if a battery has been swallowed.
•
Communicate the appropriate steps to be taken if a hazard occurs. Due to the transmission
and reception properties of wireless communications, data occasionally can be lost or
delayed.
Please review the following guidelines for safe and responsible battery use.
•
Do not disassemble or open, crush, bend or deform, puncture, or shred.
•
Do not modify or remanufacture, attempt to insert a foreign object into the battery, immerse
or expose to water or other liquids, or expose to fire, explosion, or other hazard.
•
Only use the battery for the system for which it was specified.
•
Only use the battery with a charging system that has been qualified with the system per
this standard. Use of an unqualified battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
•
Do not short circuit a battery or allow a metallic or conductive object to contact the battery
terminals.
•
Replace the battery only with another battery that has been qualified with the system per
this standard. Use of an unqualified battery may present a risk of fire, explosion, leakage, or
other hazard.
•
Promptly dispose of used batteries in accordance with local regulations.
•
Battery usage by children should be supervised.
•
Avoid dropping the Jetpack or battery. If the Jetpack or the battery is dropped, especially on
a hard surface, and the user suspects damage, take it to a service center for inspection.
•
Improper battery use may result in a fire, explosion, or other hazard.
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7
Glossary
Page 86
Glossary
●
1X — The core CDMA2000 wireless air interface standard. The designation “1X”, meaning 1 times Radio
Transmissio Technology, indicates the same radio frequency (RF) bandwidth as IS-95: a duplex pair of
1.25 MHz channels. The 1X standard supports packet data speeds of up to 153 kbits/s with real world
data transmission averaging 80-100 kbit/s in most commercial applications.
●
3G — Third Generation. 3G refers to the third generation of mobile telephony technology. 3G
telecommunication networks support services that provide an information transfer rate of at least 200
kbit/s. However, many services advertised as 3G provide higher speed than the minimum technical
requirements for a 3G service. 3G finds application in wireless voice telephony, mobile Internet access,
fixed wireless Internet access, video calls and mobile TV.
●
4G LTE — Fourth Generation Long Term Evolution. LTE is a standard for wireless data communications
technology and an evolution of the GSM/UMTS standards. The goal of LTE is to increase the capacity
and speed of wireless data networks using new DSP (digital signal processing) techniques and
modulations that were developed around the turn of the millenium. A further goal is the redesign and
simplification of the network architecture to an IP-based system with significantly reduced transfer
latency compared to the 3G architecture. The LTE wireless interface is incompatible with 2G and 3G
networks, so that it must be operated on a separate wireless spectrum.
●
802.11 (a, b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency
bands.
●
bps — Bits per second. The rate of data flow.
●
Broadband — High-capacity high-speed transmission channel with a wider bandwidth than
conventional modem lines. Broadband channels can carry video, voice, and data simultaneously.
●
CDMA — Code Division Multiple Access. It is the underlying channel access method used by some
mobile phone standards.
●
DHCP — Dynamic Host Configuration Protocol. Software found in servers and routers that
automatically assigns temporary IP addresses to clients logging into an IP network.
●
DHCP Server — A server or service with a server that assigns IP addresses.
●
DNS — Domain Name System. A system for converting host names and domain names into IP
addresses on the Internet or on local networks that use the TCP/IP protocol.
●
EV-DO Rev 0 — CDMA EV-DO Rev. 0 is a leading-edge wireless technology with higher data rates and
higher system capacity. It is a fully backward compatible standard and remains interoperable with
deployed EV-DO networks and devices around the world. Rev 0 provides access to mobile devices
with forward link speeds of up to 2.4 Mbit/s, and reverse link speeds up to 152 kbit/s. For more
information, visit www.cdg.org.
●
EV-DO Rev A — CDMA EV-DO Rev. A is a leading-edge wireless technology with higher data rates and
higher system capacity. It is a fully backward compatible standard and remains interoperable with
deployed EV-DO networks and devices around the world. Rev A provides access to mobile devices
with forward link speed of up to 3.1 Mbit/s, and reverse link speeds up to 1.8 Mbit/s. The increased
data rates on Rev. A’s physical layer enable richer applications and services. For more information, visit
www.cdg.org.
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●
Firmware — A computer program embedded in an electronic device. Firmware usually contains
operating code for the device.
●
GB — Gigabyte. A multiple of the unit byte for digital information storage. Usage depends on context.
When referring to disk capacities it usually means 109 bytes. It also applies to data transmission
quantities over telecommunication circuits.
●
Hotspot — A Wi-Fi (802.11) access point or the area covered by an access point. Used for connecting
to the Internet.
●
HTTP — Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web
over the Internet.
●
IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society
that promotes standardization in technical disciplines.
●
IMEI — International Mobile Equipment Identity. Used in LTE networks to identify the device. It is
usually printed on the device and can often be retrieved using a USSD code.
●
IP — Internet Protocol. The mechanism by which packets are routed between computers on a
network.
●
IP Type — The type of service provided over a network.
●
IP address — Internet Protocol address. The address of a device attached to an IP network (TCP/IP
network).
●
ISP — Internet Service Provider. Also referred to as the service carrier, an ISP provides Internet
connection service. (See Network Operator)
●
Kbps — Kilobits per second. The rate of data flow.
●
LAN — Local Area Network. A type of network that lets a group of computers, all in close proximity
(such as inside an office building), communicate with one another. It does not use common carrier
circuits though it can have gateways or bridges to other public or private networks.
●
MAC Address — Media Access Control. A number that uniquely identifies each network hardware
device. MAC addresses are 12-digit hexadecimal numbers. This is also known as the physical or
hardware address.
●
Mbps — Megabits per second. The rate of data flow.
●
MSID — Mobile Station IDentifier. A number for a mobile phone that identifies that phone to the
network. These numbers are carrier specific.
●
Network Operator — The vendor who provides your wireless access. Known by different names in
different regions, some examples are: wireless provider, network provider, and service provider.
●
Network Technology — The technology on which a particular network provider’s system is built; such
as CDMA or EVDO.
●
Port — A virtual data connection used by programs to exchange data. It is the endpoint in a logical
connection. The port is specified by the port number.
●
Port Forwarding — A process that allows remote devices to connect to a specific computer within a
private LAN.
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●
Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP
host. Certain port numbers are standard for common applications.
●
PRL — Preferred Roaming List. A list that your wireless phone or device uses to determine which
networks to connect with when you are roaming. (Network operator specific).
●
Protocol — A standard that enables connection, communication, and data transfer between
computing endpoints.
●
Proxy — A firewall mechanism that replaces the IP address of a host on the internal (protected)
network with its own IP address for all traffic passing through it.
●
Router — A device that directs traffic from one network to another.
●
SIM — Subscriber Identification Module. Found in LTE and GSM network technology, the SIM is a card
containing identification information for the subscriber and their account. The SIM card can be moved
to different devices.
●
SSID — Service Set IDentifier. The name assigned to a Wi-Fi network.
●
TCP/IP — Transmission Control Protocol/Internet Protocol. The set of communications protocols used
for the Internet and other similar networks.
●
USB — Universal Serial Bus. A connection type for computing device peripherals such as a printer,
mobile modem, etc. USB connectors may be used for data transfer or charging.
●
USB Port Types — The USB ports on computers and hubs have a rectangular Type A socket, and
peripheral devices have a cable with a Type A plug. Peripherals that do not have an attached cable
have a square Type B socket on the device and a separate cable with a Type A and Type B plug. Ports
and connectors are available in different sizes (for example, standard, mini, and micro).
●
VPN — Virtual Private Network. A secure private network that runs over the public Internet.
Commonly used to connect to an office network from elsewhere.
●
WCDMA — Wideband Code Division Multiple Access. An air interface standard found in 3G mobile
telecommunications networks. The most-commonly used member of the UMTS family.
●
WWAN — Wireless Wide Area Network. A public network that extends beyond architectural,
geographical, or political boundaries (unlike a LAN, which is usually a private network located within a
room, building, or other limited area).
●
Wi-Fi — Wireless Fidelity. Any system that uses the 802.11 standard developed and released in 1997 by
the IEEE.
●
Wi-Fi Client — A wireless device that connects to the Internet via Wi-Fi.
●
WPA/WPA2 — Wi-Fi Protected Access. A security protocol for wireless 802.11 networks from the Wi-Fi
Alliance.
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