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FAQ
How can I update Automatica device firmware?
When a new firmware is available, every customer will see a notification in its
personal area in automaticaweb.com and will receive a mail with instructions about
update operations. Every firmware update is an OTA operation.
If I don’t have a USB in my vehicle, can I still use AUTOMATICA?
Yes, the Automatica device can connect to any USB port (even a Roku). However,
Automatica is specifically designed for use in the car – which does require a USB
port. The device, the software and the experience is optimized for automotive
experience use, which should be kept in mind when you’re using it with other
devices.
Will I need to make any modifications to my vehicle to use AUTOMATICA?
No modifications needed. Simply plug in the Automatica to the USB port in your
vehicle and you will be able to enjoy fresh audio content.
Do I need Wi-Fi to use AUTOMATICA?
You will need Wi-Fi to sync AUTOMATICA to your Dropbox, Google Drive, Box
Microsoft SkyDrive or SoudCloud. Afterwards, Wi-Fi is not needed. Since
Automatica is built to keep your cache fresh, it works updates everything
automatically when the connection is available, so that you can always play new
content on the road – even when you’re in a tunnel or at the bottom of an canyon.
Does Automatica come with a warranty?
A 2 year warranty is included with the purchase of the Automatica USB device. Over
the 2 year period, the user is entitled to the replacement of any defective or broken
devices.
Are there monthly or yearly costs?
There are no “mandatory/obligatory” montly or yearly costs at this time. In the future,
Automatica may offer premium functions for a fee, but users will continue to use their
unit without cost. The Automatica device will continue to work with local
configuration even without the web service.