Innovative Technology NV200 User Manual

Doc: GA02031 Version: 1.0

NV200 Family User Manual

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Version: 1.0

Page 1 of 119

Document Name:

NV200 Family User Manual

Document Version:

1.0

Date of Release:

01/09/2017

TABLE OF CONTENTS

1 DOCUMENT INTRODUCTION .................................................................................................................. 5

1.1 RELATED DOCUMENTS ................................................................................................................................... 5

1.2 MANUAL AMENDMENTS ................................................................................................................................. 5

1.3 COPYRIGHT .................................................................................................................................................. 5

1.4 LIMITED WARRANTY ...................................................................................................................................... 5

1.5 PRODUCT SAFETY INFORMATION ...................................................................................................................... 6

2 PRODUCT INTRODUCTION ...................................................................................................................... 8

2.1 GENERAL DESCRIPTION ................................................................................................................................... 8

2.2 KEY FEATURES .............................................................................................................................................. 8

2.3 TYPICAL APPLICATIONS ................................................................................................................................... 8

2.4 COMPONENT OVERVIEW ................................................................................................................................ 9

2.4.1 Interface connectors ..................................................................................................................... 10

2.4.2 User Interfaces .............................................................................................................................. 11

2.4.2.1 Dip Switches on the NV200 ................................................................................................................. 11

2.4.2.2 Dip Switches on the Payout module ................................................................................................... 11

2.4.2.3 Smart Ticket Button ............................................................................................................................ 11

2.4.2.4 Smart Ticket Dip Switches ................................................................................................................... 12

2.4.3 Bezel Options ................................................................................................................................ 14

2.4.4 Cashbox Options ........................................................................................................................... 14

2.4.5 Module Options ............................................................................................................................ 14

2.4.6 Consumables ................................................................................................................................. 14

3 TECHNICAL DATA .................................................................................................................................. 15

3.1 DIMENSIONS .............................................................................................................................................. 15

3.2 WEIGHT .................................................................................................................................................... 15

3.3 ENVIRONMENTAL REQUIREMENTS .................................................................................................................. 15

3.4 POWER REQUIREMENTS ............................................................................................................................... 16

3.4.1 Supply Voltages ............................................................................................................................. 16

3.4.2 Supply Currents ............................................................................................................................. 16

3.4.3 Power Supply Guidance ................................................................................................................ 16

3.5 INTERFACE LOGIC LEVELS .............................................................................................................................. 17

3.5.1 Opto-Isolated Inputs ..................................................................................................................... 17

3.6 RELIABILITY DATA ........................................................................................................................................ 17

3.7 MEDIA REQUIREMENTS ................................................................................................................................ 17

3.8 COMPLIANCES AND APPROVALS ..................................................................................................................... 18

3.8.1 EC Declaration of Conformity ........................................................................................................ 18

3.8.2 Central Bank Approval .................................................................................................................. 18

4 MECHANICAL INSTALLATION ................................................................................................................ 19

4.1 COMPATIBILITY ........................................................................................................................................... 19

4.1.1 Hardware Compatibility ................................................................................................................ 19

4.1.1.1 Machine Mounting ............................................................................................................................. 19

4.1.1.2 Machine Interfacing ............................................................................................................................ 19

4.1.1.3 Power Supply ...................................................................................................................................... 19

4.1.2 Software Compatibility ................................................................................................................. 19

4.1.2.1 Interface Protocols .............................................................................................................................. 19

4.1.2.2 Re-programming ................................................................................................................................. 19

4.2 BEZEL MOUNTING ....................................................................................................................................... 20

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4.2.1 Bezel Fitting .................................................................................................................................. 20

4.3 CASHBOX REMOVAL ..................................................................................................................................... 21

4.3.1 Standard Cashbox Removal .......................................................................................................... 21

4.3.2 TEBS Cash Bag Removal & Replacement ...................................................................................... 21

4.4 LOADING PAPER INTO THE SMART TICKET ......................................................................................................... 22

4.4.1 Roll ................................................................................................................................................ 22

4.4.1.1 Top ...................................................................................................................................................... 22

4.4.1.2 Rear ..................................................................................................................................................... 23

4.4.1.3 Top ...................................................................................................................................................... 23

4.4.1.4 Rear ..................................................................................................................................................... 24

4.5 LOCK MOUNTING ........................................................................................................................................ 25

4.5.1 Lock Fitting – NV200 ..................................................................................................................... 25

4.5.2 Lock fitting – Standard Cashbox ................................................................................................... 27

4.5.3 Lock Fitting - TEBS Cashbox .......................................................................................................... 28

4.5.4 Lock Specifications ........................................................................................................................ 28

4.5.5 Lock Cam ....................................................................................................................................... 28

4.6 MACHINE MOUNTING .................................................................................................................................. 28

4.6.1 Machine Mounting - Standard Cashbox ....................................................................................... 29

4.6.2 Machine Mounting – TEBS ............................................................................................................ 29

4.6.3 Things to consider ......................................................................................................................... 29

4.6.4 Earth Bonding ............................................................................................................................... 29

4.6.5 Screw Specifications ...................................................................................................................... 30

5 PROTOCOLS AND INTERFACING ............................................................................................................ 31

5.1 INTRODUCTION ........................................................................................................................................... 31

5.2 SSP .......................................................................................................................................................... 31

5.2.1 General Description ...................................................................................................................... 31

5.2.2 Pin Assignments ............................................................................................................................ 31

5.2.3 Setup Examples ............................................................................................................................. 32

5.2.3.1 NV200 ................................................................................................................................................. 32

5.2.3.2 NV200 – TEBS Cashbox ....................................................................................................................... 32

5.2.3.3 NV200 with Payout Module (SPO) ...................................................................................................... 33

5.2.3.4 NV200 TEBS with Payout Module (TEBS SPO) ..................................................................................... 34

5.2.3.5 NV200 with Ticket Module (SMART Ticket) ........................................................................................ 34

5.2.3.6 NV200 TEBS with Ticket Module (TEBS SMART Ticket) ....................................................................... 35

5.3 CCTALK® .................................................................................................................................................... 36

5.3.1 General Description ...................................................................................................................... 36

5.3.2 Pin Assignments ............................................................................................................................ 36

5.3.3 ccTalk® DES Encryption .................................................................................................................. 36

5.3.4 ITL Specific Implementations ........................................................................................................ 36

5.3.4.1 CC1 ...................................................................................................................................................... 36

5.3.4.2 CC2 ...................................................................................................................................................... 36

5.3.5 Setup Example Drawing/s ............................................................................................................. 37

5.3.5.1 NV200 ................................................................................................................................................. 37

5.3.5.2 NV200 with Payout Module (SPO) ...................................................................................................... 37

5.4 SIO AND SI2 .............................................................................................................................................. 38

5.4.1 General Description ...................................................................................................................... 38

5.4.2 Pinout ............................................................................................................................................ 39

5.5 MDB ........................................................................................................................................................ 40

5.5.1 General Description ...................................................................................................................... 40

5.5.2 Pinout ............................................................................................................................................ 40

5.5.3 IF5 Interface .................................................................................................................................. 40

5.6 PULSE ....................................................................................................................................................... 41

5.6.1 General Description ...................................................................................................................... 41

5.6.2 Pinout ............................................................................................................................................ 41

5.6.3 Inhibit Control ............................................................................................................................... 41

5.6.4 Escrow Control .............................................................................................................................. 41

5.6.5 Busy Control .................................................................................................................................. 42

5.6.6 Low Power Mode .......................................................................................................................... 42

5.6.7 Credit Hold Function ..................................................................................................................... 42

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5.6.8 IF15 Interface ................................................................................................................................ 43

6 SOFTWARE INSTALLATION AND CONFIGURATION ................................................................................ 44

6.1 INTRODUCTION ........................................................................................................................................... 44

6.2 SOFTWARE DOWNLOADS .............................................................................................................................. 44

6.2.1 Drivers ........................................................................................................................................... 44

6.3 DATASET/FIRMWARE PROGRAMMING ............................................................................................................ 44

6.3.1 Validator Manager........................................................................................................................ 44

6.3.1.1 General Description ............................................................................................................................ 44

6.3.1.2 System Requirements ......................................................................................................................... 45

6.3.1.3 Hardware Setup .................................................................................................................................. 45

6.3.1.4 Switching to Programming Mode (SSP) .............................................................................................. 45

6.3.1.5 Programming the device ..................................................................................................................... 45

6.3.2 DA3 ............................................................................................................................................... 46

6.3.2.1 General Description ............................................................................................................................ 46

6.3.2.2 System Requirements ......................................................................................................................... 46

6.3.2.3 Re-programming the DA3 ................................................................................................................... 47

6.3.3 SD Card ......................................................................................................................................... 48

6.3.3.1 General Description ............................................................................................................................ 48

6.3.3.2 System Requirements ......................................................................................................................... 48

6.3.3.3 Re-programming via SD Card .............................................................................................................. 48

6.3.4 Remote Updates ........................................................................................................................... 48

6.3.5 SMART Update .............................................................................................................................. 49

7 ROUTINE MAINTENANCE ...................................................................................................................... 50

7.1 INTRODUCTION ........................................................................................................................................... 50

7.2 CLEANING THE NV200 ................................................................................................................................. 50

7.2.1 Recommended Cleaning Intervals ................................................................................................. 50

7.2.2 Cleaning the Validator .................................................................................................................. 50

7.2.3 Cleaning the TEBS Cashbox ........................................................................................................... 51

7.2.4 Cleaning the Ticket Module .......................................................................................................... 53

8 FIRST LEVEL SUPPORT ........................................................................................................................... 57

8.1 BEZEL LED FLASH CODES .............................................................................................................................. 57

8.2 NV200 MODULE FLASH CODES ..................................................................................................................... 59

8.2.1 TEBS Lock Flash Codes................................................................................................................... 59

8.2.2 Payout Module Flash Codes .......................................................................................................... 59

8.2.3 Ticket Module Flash Codes ............................................................................................................ 60

8.3 CHECKING POWER CONNECTIONS TO THE UNIT .................................................................................................. 60

8.3.1 NV200 Connections ....................................................................................................................... 61

8.3.2 TEBS Connections: ......................................................................................................................... 61

8.3.3 Smart Payout Connection: ............................................................................................................ 62

8.3.4 Smart Ticket Connection: .............................................................................................................. 62

8.3.5 Checking the Supply Voltage ......................................................................................................... 62

8.4 COMMUNICATION WITH THE HOST ................................................................................................................. 62

9 SECOND LEVEL SUPPORT ...................................................................................................................... 64

9.1 CLEARING A JAM WITHIN THE NV200 ............................................................................................................. 64

9.1.1 Note is in the note path ................................................................................................................ 64

9.1.2 Note is visible once the NV200 has been removed ....................................................................... 64

9.1.3 Note isn’t visible once the NV200 has been removed ................................................................... 65

9.1.3.1 Clearing a Jam from the Standard Cashbox ........................................................................................ 65

9.1.3.2 Clearing a Jam from the TEBS Cashbox ............................................................................................... 66

9.2 CLEARING A JAM FROM THE PAYOUT MODULE .................................................................................................. 67

9.3 DIVERTER AND TAPE POSITIONS IN THE PAYOUT MODULE ................................................................................... 70

9.4 CLEARING A JAM FROM THE TICKET MODULE .................................................................................................... 70

9.5 DIAGNOSTIC TOOLS ..................................................................................................................................... 70

9.5.1 Running unit diagnostics ............................................................................................................... 71

9.5.2 Testing the mechanical operation ................................................................................................ 71

9.5.3 Re-initialisation of the sensors ...................................................................................................... 72

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9.6 TESTING AFTER AN ERROR HAS BEEN CLEARED ................................................................................................... 73

10 APPENDIX ............................................................................................................................................. 74

10.1 2D DRAWINGS ....................................................................................................................................... 74

10.1.1 NV200....................................................................................................................................... 74

10.1.2 NV200 with Payout module ..................................................................................................... 75

10.1.3 NV200 with Ticket module ....................................................................................................... 76

10.1.3.1 Fan-fold Rear ....................................................................................................................................... 76

10.1.3.2 Fan-fold Top ........................................................................................................................................ 77

10.1.3.3 Roll Rear .............................................................................................................................................. 78

10.1.3.4 Roll Top ............................................................................................................................................... 79

10.1.4 NV200 with TEBS Cashbox ....................................................................................................... 80

10.2 ENERGY PROFILES ................................................................................................................................... 82

10.2.1 NV200 Standard Cashbox ......................................................................................................... 82

10.2.1.1 12 Volts ............................................................................................................................................... 82

10.2.2 NV200 with Payout Module ..................................................................................................... 83

10.2.2.1 12 Volts ............................................................................................................................................... 83

10.2.2.2 24 Volts ............................................................................................................................................... 88

10.2.3 NV200 with Ticket module ....................................................................................................... 92

10.2.4 NV200 with TEBS Cashbox ....................................................................................................... 96

10.3 LOCK SPECIFICATIONS ............................................................................................................................ 104

10.3.1 NV200 Locking CAM ............................................................................................................... 104

10.3.2 TEBS Locking CAM .................................................................................................................. 105

10.4 CABLE DRAWINGS ................................................................................................................................ 106

10.4.1 CN214 ..................................................................................................................................... 106

10.4.2 CN292 ..................................................................................................................................... 107

10.4.3 CN345 ..................................................................................................................................... 108

10.4.4 CN389 ..................................................................................................................................... 109

10.4.5 CN398 ..................................................................................................................................... 110

10.4.6 CN414 ..................................................................................................................................... 111

10.4.7 CN487 ..................................................................................................................................... 112

10.4.8 WR147 .................................................................................................................................... 113

10.5 SWITCHING TO PROGRAMMING MODE (SSP) ............................................................................................ 114

10.6 CHANGING THE CASHBOX FLAG IN THE NV200 ........................................................................................... 114

10.7 FREE FALL CASHBOX ADVICE ................................................................................................................... 114

10.8 CCTALK DES ENCRYPTION – TRUSTED MODE ............................................................................................. 114

10.9 ESCROW ............................................................................................................................................. 114

10.9.1 Multi-Escrow .......................................................................................................................... 114

10.10 ST PROCESSOR PCN ............................................................................................................................. 115

10.10.1 NV200..................................................................................................................................... 115

10.10.2 Smart Payout .......................................................................................................................... 117

10.11 FILE NAMING CONVENTION .................................................................................................................... 119

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1 DOCUMENT INTRODUCTION

1.1 Related Documents

This document should be read together with the following documents:

For SSP/eSSP:

Protocol Manual – SSP (GA138): SSP Interface Protocol Specification for integration

eSSP Implementation Guide (GA973): Information for programmers and integrators

CC2 Manual (GA00863): CC2 Interface Protocol Specification for integration

For Software:

Software Manual – GA02037 Software Guide

1.2 Manual Amendments

Rev.

Date

Amendment Details

Issued by

1.0

01/09/2017

First Issue

JB

1.3 Copyright

This manual set is Copyright © Innovative Technology Ltd. 2016. No part of this publication may be reproduced in any form or by any means used to make any derivative such as translation, transformation or adaptation without permission from Innovative Technology Ltd. The contents of this manual set may be subject to change without prior notice.

1.4 Limited Warranty

Innovative Technology Ltd warrants each of its hardware products to be free from defects in workmanship and materials under normal use and service for a period commencing on the date of purchase from Innovative Technology Ltd or its Authorized Reseller, and extending for the length of time stipulated by Innovative Technology Ltd.

A list of Innovative Technology Ltd offices can be found in every section of this manual set. If the product proves defective within the applicable warranty period, Innovative Technology Ltd will repair or replace the product. Innovative Technology Ltd shall have the sole discretion whether to repair or replace, and any replacement product supplied may be new or reconditioned.

The foregoing warranties and remedies are exclusive and are in lieu of all other warranties, expressed or implied, either in fact or by operation of law, statutory or otherwise, including warranties of merchantability and fitness for a particular purpose.

Innovative Technology Ltd shall not be liable under this warranty if it’s testing and examination disclose that the alleged defect in the product does not exist or was caused by the customer's or any third person's misuse, neglect, improper installation or testing, unauthorized attempts to repair, or any other cause beyond the range of the intended use. In no event, will Innovative Technology Ltd be liable for any damages, including loss of profits, cost of cover or other incidental, consequential or

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indirect damages arising out the installation, maintenance, use, performance, failure or interruption of an Innovative Technology Ltd product, however caused.

1.5 Product Safety Information

Throughout this user manual, key safety points to be aware of when using or maintaining the product will be highlighted in a box, like this:

Caution!

This is an example text.

This user manual and the information it contains is only applicable to the model stated on the front cover, and must not be used with any other make or model.

1.6 Disclaimer

Innovative Technology Ltd is not responsible for any loss, harm, or damage caused by the installation and use of this product. This does not affect your local statutory rights. If in doubt please contact Innovative Technology for details of any changes.

Innovative Technology Ltd has a policy of continual product improvement. As a result the products supplied may vary from the specification described here.

Innovative Technology Ltd does not accept liability for any errors or omissions contained within this document. Innovative Technology Ltd shall not incur any penalties arising out of the adherence to, interpretation of, or reliance on, this standard.

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Safety Notice! Read before using this product!

Safety Notice - Warning. Ensure power is removed before allowing access to the inside of this product.

Ensure any static build up is discharged before allowing access to any part of this product or media contained. Always earth this product/base plate in accordance with the manual.

For use only in or with complete equipment where the acceptability of the combination is determined by UL LLC. When installed in an end-product, consideration must be given to the following:

• The power supply terminals and/or connectors are: Not investigated for field wiring

• The investigated Pollution Degree is: 2

• The following end-product enclosures are required: Mechanical, Fire

Sicherheitshinweis – Warnung: Es muss sichergestellt werden, dass das Gerät von der Versorgungsspannung getrennt wird, bevor ein Eingriff in das Innere des Gerätes erfolgt. Es muss sichergestellt werden, dass jegliche statische Aufladung des Gerätes entladen wird, bevor auf das Gerät oder auf innerhalb des Gerätes befindliche Objekte zugegriffen wird. Die Erdung des Gerätes muss immer gemäß Handbuch erfolgen.

Nur für die Verwendung in oder mit kompletter Ausstattung, dessen Eignung und Kombination von der UL LLC ermittelt wurde. Bei der Installation in einem Endproduckt, muss folgendes berücksichtigt werden:

• Die Spannungsversorgungsklemmen und/oder Verbinder sind: Feldverkabelung wurde nicht

untersucht

• Der untersuchte Verschmutzungsgrad ist: 2

• Folgende Anforderungen an die Gehäuse des Endproduktes sind gefordert: Mechanisch, Feuer

Aviso de seguridad: Asegúrese de que la alimentación está desconectada y de que toda la energía estática es descargada antes de manipular este producto. Conecte a tierra la chapa base de la manera que se indica en el manual.

Solo para uso con dispositivos con los cuales la compatibilidad ha sido certificada por UL LLC. Tras su instalación en producto acabado, tener en cuenta lo siguiente:

• Los conectores y terminales de alimentación son: No se ha investigado/especificado cableado

externo.

• El grado de contaminación determinado es: 2

• Los siguientes manuales/certificados de producto final son requeridos: Mecánico, Fuego

Avis de sécurité : Assurez-vous que l'alimentation est coupée et que toute l'énergie statique est déchargé avant de manipuler ce produit. Connecter à la terre, la plaque de base à la manière indiquée dans le manuel.

A utiliser Seulement avec les dispositifs dont la compatibilité a été certifiée par UL LLC. Après son installation dans le produit fini, prendre en considération ce qui suit:-

• Les connecteurs et les bornes d'alimentation sont : cela n’a pas été étudié/spécifié câblage

externe.

• Le degré de contamination déterminé est: 2

• Les manuels suivants / les certificats du produit final sont nécessaires : mécanique, incendie

Bezpečnostní upozornění. Před manipulací uvnitř tohoto produktu se ujistěte, že je produkt odpojen od zdroje elektrického napětí. Ujistěte se, že jakýkoliv elektrostatický náboj byl vybit před manipulací s jakoukoliv částí tohoto produktu nebo obsaženým médiem. Vždy uzemněte tento produkt/základovou

desku v souladu s návodem.

Pouze pro použití v nebo s kompletním vybavením, kde je přijatelnost kombinace určena UL LLC. Při instalaci v konečném produktu je třeba zvážit nasledující:

• Napájecí svorky a/nebo konektory: Nejsou sledované pro externí kabeláž

• Sledovaný stupeň znečištění je: 2

• Následující krytí konečného produktu jsou požadované: Mechanické, Protipožární

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2 PRODUCT INTRODUCTION

2.1 General Description

The NV200 is a high volume, high security banknote validator capable of accepting banknotes up to 85mm wide and 170mm long as well as industry standard bar coded tickets.

With a lockable, removable cashbox or a Tamper Evident cashbox (TEBS) that can hold up to 1000 notes the unit is ideal for global high volume applications.

The modular approach enables additional cash handling capabilities to be added with ease. The SMART Payout allows mixed denomination note recycling while the SMART Ticket enables ticket in /ticket out functionality.

2.2 Key Features

• Exceptional note handling

• Suitable for global applications

• Add on recycler available

• Secure tamper evident cashbag (TEBS System)

• Secure closed loop accounting (TEBS System)

• Eliminates cash shrinkage (TEBS System)

• Unrivalled mixed denomination note recycler (Recycler Module)

• Eliminates coin starvation (Recycler Module)

• Maximises cash efficiency (Recycler & Ticket Module)

• Revolutionary note in / ticket out design (SMART Ticket)

• Fan fold or continuous roll tickets (SMART Ticket)

2.3 Typical Applications

• Gaming

• Amusement

• Vending

• Retail & Kiosk

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2.4 Component Overview

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2.4.1 Interface connectors

The NV200 validator has two connectors for interfacing and programming; these connectors are easily accessible at the back of the validator.

Information

Power is required regardless of connection type.

Regardless of the connector type being used power is required on pins 15(+V) and 16(0V) of the 16 way connector.

The first connector is a 16-pin Molex 9733272, used to interface the NV200 to the host machine. The pin numbering of the socket is shown below:

When a Payout or Ticket Module is connected a 16-pin Molex 0039012165 connector will replace the

16-pin Molex 9733272, the Pinout is below:

There is also a standard Type ‘B’ USB socket which can be used for programming the NV200 – a USB 2.0 compliant Type ‘A’ to ‘B’ lead can be used to do this.

Caution!

The USB connection is not recommended for continuous use

only for re-programming or troubleshooting.

The TEBS & Smart Ticket require an additional 4-pin Tyco 794954-4 power connector (CN389).

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2.4.2 User Interfaces

2.4.2.1 Dip Switches on the NV200

The NV200 has a Dual Inline Package (DIP) switch bank that is used to set the

various options for the unit. A summary of the switch options are shown below:

2.4.2.2 Dip Switches on the Payout module

The SMART Payout unit has a Dual Inline Package (DIP) switch bank that is used to set the various options for the unit. A summary of the switch options are below:

Switch

Option

Default Setting

1-6

Not Used

OFF

7

Prevents the NV200 from updating the payout module

OFF

8

Forces the diverter to close (unit must be powered)

OFF

2.4.2.3 Smart Ticket Button

The SMART Ticket Has a button on the rear of the unit.

Switch

Option

Switch OFF ()

Switch ON ()

Default Setting

1

Disable Barcode

Read enabled

Read disabled

OFF

2

Channel 1 Inhibit

Channel enabled

Channel disabled

OFF

3

Channel 2 Inhibit

Channel enabled

Channel disabled

OFF

4

Channel 3 Inhibit

Channel enabled

Channel disabled

OFF

5

Channel 4 Inhibit

Channel enabled

Channel disabled

OFF

6

Channel 5 Inhibit

Channel enabled

Channel disabled

OFF

7

Channel 6 Inhibit

Channel enabled

Channel disabled

OFF

8

Protocol Select

*Switches between the primary (selected) protocol and SSP (used for Programming). The switch needs to be toggled ON and OFF to alternate between the two. This will cause the unit to reset.

OFF

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Pressing and holding this button will lead to a test ticket being printed, this ticket will show information on Firmware and the current printer settings.

2.4.2.4 Smart Ticket Dip Switches

The SMART Ticket has 4 Dipswitches in the unit, these switches can be found by opening the Ticket path.

To open the ticket path, squeeze the clips on the top of the SMART Ticket and lift the lid.

Once there is a dock of 4 dipswitches at the hinge of the SMART Ticket on the Right Side.

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Switch

Option

Default Setting

1-3

Not used

OFF

4

“Safe Mode” – stops the Printer from Printing any more tickets if the Paper Low Sensor is Triggered.

OFF

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2.4.3 Bezel Options

ITL Part Number

Description

Details

PA00610

Standard Bezel

http://innovative-technology.com/shop/bezels/NV200-standardbezel-detail

PA00634

82mm Bezel

http://innovative-technology.com/shop/bezels/NV200-82mm-widthbezel-detail

PA00639

Metal Bezel

http://innovative-technology.com/shop/bezels/NV200-metal-bezeldetail

PA01038

Self-Aligning Bezel

http://innovative-technology.com/shop/bezels/NV200-self-aligningbezel-white-detail

2.4.4 Cashbox Options

ITL Part Number

Description

Details

PA00640

NV200 Outer Cashbox Chassis

http://innovative-technology.com/shop/bezels/NV200-outercashbox-chassis-detail

PA00629

500n Inner cashbox

http://innovative-technology.com/shop/bezels/NV200-innercashbox-detail

PA00635

1000n Inner cashbox

http://innovative-technology.com/shop/bezels/NV200-1000note-inner-cashbox-detail

PA02198

Tamper Evident Bag System (TEBS)

http://innovative-technology.com/products/productsmain/356-tebs

2.4.5 Module Options

ITL Part Number

Description

Details

PA02783

Payout Module

http://www.innovative-technology.com/it/shop-it/banknote-validators/payout-module-only-detail

PA1062

Ticket Roll Top

http://innovative-technology.com/shop/bank-notevalidators/roll-top-ticket-module-detail

PA02060

Ticket Roll Bottom

http://innovative-technology.com/shop/bank-notevalidators/rolll-rear-ticket-module-detail

PA02074

Ticket Fan Fold Top

http://innovative-technology.com/shop/bank-notevalidators/fan-fold-top-ticket-module-only-detail

PA01063

Ticket Fan Fold Bottom

http://innovative-technology.com/shop/bank-notevalidators/fan-fold-rear-ticket-module-only-detail

2.4.6 Consumables

ITL Part Number

Description

Details

PA02196

TEBS Safe Bag Box of 140

http://innovative-technology.com/products/productsmain/356-tebs

LB02012

Roll Tickets Box of 12

http://innovative-technology.com/shop/printerspares/smart-ticket-roll-paper-single-box-detail

LB02013

Fan Fold Tickets Box of 20

http://innovative-technology.com/shop/printer-spares/fanfold-tickets-single-box-detail

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3 TECHNICAL DATA

3.1 Dimensions

Drawings of all configurations for the NV200 can be found in Appendix 10.1.

3D drawings in .stp form are also available upon request from our support team.

3.2 Weight

NV200 with Standard Bezel

1.1 kg

Cashbox Options

500n with Chassis

Empty: 1.76kg

Full: 2.21kg

1000n with Chassis

Empty: 1.94kg

Full: 2.84kg

TEBS Cashbox

Empty: 6.7kg

Full: 7.5kg

Modules

Payout Module

Empty: 2.54kg

Full: 2.6kg

Ticket Module:

Empty: 1.34kg

Full: 2.64kg

The ‘full weight’ was taken with a random sample of street grade GBP notes

3.3 Environmental Requirements

Environment

Minimum

Maximum

Maximum Change

per Hour

Temperature

+5°C / 37.4°F

+50°C / 122°F

1° per hour

Humidity

5%

95% Non-condensing

2% per hour

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3.4 Power Requirements

3.4.1 Supply Voltages

Supply Voltage

Minimum

Nominal

Maximum

Supply Voltage (V DC)

+10.8vDC / +22.6vDC

+ 12vDC / +24vDC*

+14.2 vDC / +26.4vDC

Supply Ripple Voltage

0 V

0.25 V @ 100 Hz

The TEBS cashbox and Ticket module require the unit is run at 24v (±10%).

3.4.2 Supply Currents

The supply current required to run the NV200 will vary during the phases of operation. Below is a table detailing the required current information.

Phase of operation

Current Draw (A)

Standby

400mA

Running

1.5A

Peak

3A

To use the extra modules such as the payout or ticket module additional power is required. The table below explains the additional current draw required.

Phase of operation

Additional Current

Draw TEBS (A)

Additional Current

Draw Payout (A)

Additional Current

Draw Ticket (A)

Standby

200mA - -

Running - 1.5A

1A

Peak

2.6A

2A

5A*

*Maximum current required to print a solid black ticket

For a NV200 with a TEBS cashbox and payout module, the peak current draw would be:

3A + 2.6A + 2A = 7.6A

For more detailed power information energy profiles for the various stages of operation can be found in Appendix 10.2.

3.4.3 Power Supply Guidance

Please check the power requirements of your host machine and other peripherals to dimension a suitable power environment for your machine setup.

TDK Lambda manufactures suitable power supplies for the NV200. Please see table below for further details.

Power Supply Unit

Specification

RS Stock

Code

Farnell

Stock Code

Suitable for use

with

TDK Lambda SWS50-12

+12 V DC / 4.3 A

466-5869

1184645

NV200 standalone

TDK Lambda SWS75-12

+12 V DC / 6.3 A

466-5904

1184648

NV200 with Payout module

TDK Lambda SWS150-24

+24 V DC / 6.3 A

466-5982

1184653

NV200 with TEBS or Payout Module

TDK Lambda SWS300-24

+24 V DC / 13.0 A

494-4651

1085928

NV200 with TEBS and Payout/Ticket Module

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3.5 Interface Logic Levels

Interface Logic Levels

Logic Low

Logic High

Inputs

0V to +0.5V

+3.7V to +12V

Outputs with 2K2Ω pull-up resistor

+0.6V

Pull-up voltage of host interface

Maximum Current Sink

50mA per Output

3.5.1 Opto-Isolated Inputs

The NV200 natively supports Opto-isolated communication, the connection requires a reciprocal circuit to be established on the host side. The pin outs for the optoisolated inputs can be found in section 5.2.2.

3.6 Reliability Data

Below is an explanation outlining the Mean Cycles Between Failure (MCBF) & Mean Cycles Between Interruption (MCBI) for the NV200 family of products. Where a cycle is defined as a note/ticket either stacked, stored or paid-out. An example is if £20 is accepted and a £10 paid out that would be classed as 2 cycles.

The difference between MCBF and MCBI is that a failure is classed as an event which will require a service call – e.g. unit is seeing poor acceptance. Whereas an interruption is an event which store/site staff could rectify without a trained engineer present – e.g. clearing a note path jam.

As explained in section 2.4 the NV200 is a modular solution and these modules increase the complexity of the system. As such each time, one of these additional modules are attached the current MCBF and MCBI is halved.

MCBF data is available upon request from ITL.

3.7 Media Requirements

The NV200 is capable of handling multiple denominations simultaneously, the media that can be accepted includes but is not limited to:

- Polymer notes

- Windowed notes

- Barcoded tickets

The minimum and maximum dimension for media IN is as follows:

Min

Max

Length:

110mm

170mm

Width:

56mm

85mm

When using the optional smart payout module the media dimensions are as follows:

Min

Max

Length:

110mm

170mm

Width:

56mm

82mm

When using the optional smart ticket module, the paper requirements are as follows:

Min

Max

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Fan Fold

Length:

160mm

Width:

62mm

65mm

Roll

Width:

80mm

General

Thickness:

100µm

120µm

Perforation Strength:

0.7kg

1.3kg

3.8 Compliances and Approvals

3.8.1 EC Declaration of Conformity

The NV200 family is fully compliant with major standards including but not limited to:

- UL

- RoHS

- CE

- Weee

- REACH

3.8.2 Central Bank Approval

As part of continual product improvement central banks are regularly visited to gain product certification. This includes but is not limited to the following ECB, BoE & FED.

Any change in approval status is outlined in our tech bulletins a link to which can be found below:

http://innovative-technology.com/support/technical-bulletins

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4 MECHANICAL INSTALLATION

4.1 Compatibility

4.1.1 Hardware Compatibility

4.1.1.1 Machine Mounting

The NV200 is not retro-fittable in place of any older Innovative Technology validator however it’s footprint is comparable to other high end casino validators, some rework may still be required to use the NV200 in place of a different validator.

4.1.1.2 Machine Interfacing

By design the NV200 family is pin to pin across the range, should there be any questions regarding the pin-outs see section 2.4.1. If integrating different modules, a change in the harnessing may be required, details of recommended harness configurations can be found in section 5.2.3.

4.1.1.3 Power Supply

As outlined above in Section 3.4 it is vital that the NV200 is connected to a power supply capable of meeting the current requirements as an underpowered PSU can cause events such as note rejects or missing credits. If the NV200 is used as a fitting replacement for an older product its recommended to test the power supply ensuring it meets the requirements of the NV200; please bear in mind the aging of the capacitors in the power supply could affect it’s ability to supply peak current loads. Refer to Section 7.4 for full power requirement details.

Caution!

An insufficient power supply can cause erratic performance!

4.1.2 Software Compatibility

4.1.2.1 Interface Protocols

When using the NV200 as a fitting replacement for an older model or product some events such like credits may be given at a different time, due to modified firmware routines. This may cause missing events such like credits in certain host machines where timeouts are tightly defined for the older model or product. Please contact the machine manufacturer for full compatibility.

Caution!

Timing issues may cause missing events!

4.1.2.2 Re-programming

For re-programming the NV200 always use the latest version of Validator Manager which is available for download on our website. Older versions may not fully support the NV200. For further details on Re-programming the NV200 refer to 6.3.

Caution!

Older versions of Validator Manager may not completely support the NV200!

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4.2 Bezel Mounting

4.2.1 Bezel Fitting

WARNING!

Ensure bezel is secured to validator

The bezel should be secured to the validator head using screws if the NV200 is being installed and transported inside a host machine.

Information

Check bezel fixing screw length before installation.

The length of the bezel fixing M4 screws must be no more than 12 mm in length.

The bezel is designed to be removed and refitted easily. To remove or refit the bezel, access to the note path is required – the top cover must be open fully to allow access to the bezel mounting area.

Validator note path cover

Bezel assembly

Bezel connector socket

Bezel removal and fitting

Fitting the bezel: Lift the upper cover by pulling the latch forward as shown in picture 1. Connect the cable from the bezel assembly (as shown in picture 2) to the socket located on the front of the validator head (as shown in picture 3) and slide the assembly down into place and close the note path upper cover (as shown in picture 4). If required, the bezel can be secured in place with two M3 screws - these are fitted in the two holes at the bottom of the bezel.

When fitting the bezel please ensure the NV200 is removed from the cashbox to prevent any issues

with fitting.

Screw mounting holes

Cover release latch

Electrical connector

1 2 3

4

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4.3 Cashbox Removal

4.3.1 Standard Cashbox Removal

To remove the cashbox, pull the handle away from the unit, this will unlatch the cashbox before allowing them to slide out.

The NV200 may have to be unlocked

before removing the cashbox.

500n Cashbox:

1000n Cashbox:

When the cashbox has been removed to access the money, turn it upside down and open the flap as shown in the picture to the right.

There may be a further CAM lock at

the bottom of the cashbox.

4.3.2 TEBS Cash Bag Removal & Replacement

Unlike the traditional cashbox, the TEBS has both a software and hardware lock. Before the cashbox can be removed the software, lock must have been enabled (when enabled the lock is green).

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Once the key has been turned the bezel will begin to flash the cashbox can be removed as shown on the right.

To remove the cashbox, slide the catch to the side and lift the cash bag out of the cashbox. As shown to the right.

To fit the cash bag insert the bottom lug, slide the latch to the slide and push the bag into place. Ensuring the barcode is sat in place.

Slide the cash bag back into the TEBS and turn the lock – the lock will go red. The stacker will audibly cycle and the bezel flash code will disable showing the barcode has been read.

4.4 Loading paper into the Smart Ticket

The methods for loading paper into the various SMART Ticket configurations are shown below.

The sections are separated into Ticket Type; roll or fan fold, and loading position; Top or Rear.

4.4.1 Roll

4.4.1.1 Top

The Roll paper is mounted orientated such that the paper edge goes straight from the roll into the Printer, as shown in the picture below.

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4.4.1.2 Rear

The Roll is inserted into the Rear holder with the paper wrapping round the underside of the printer, before passing underneath the metal positioning arm and into the printer, as shown in the pictures below.

4.4.2 Fan Fold

The Fan Fold Tickets Has TABS printed onto the Ticket that must be used to determine the correct orientation of the Ticket, the image below shows the TABS.

4.4.2.1 Top

The Fan Fold Tickets are inserted into the printer with the TABS on the leading edge.

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When the paper is inserted into the printer, the TABS need to face towards the NV200.

4.4.2.2 Rear

Tickets are loaded with the paper edge and TABS going towards the Printer.

The ticket is then fed into the ticket guide.

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Before being inserted into the printer with the TABS facing towards the NV200.

4.5 Lock Mounting

4.5.1 Lock Fitting – NV200

The Lock can be fitted to the front of the NV200 replacing the silver front plate (shown to the right) which ships by default.

Before the lock can be installed, remove the NV200 from the cashbox chassis. Lift the latch, slide the head forward and lift the head away from the chassis.

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There are 2xT8 screws located on the underside of the NV200, remove those and lift away the plastic insert.

Press the plastic clip together and remove the locking cam.

To remove the plastic insert, from the lock mount, press the two clips on the side together and push through. Insert the cam lock in its place.

Re-attach the locking cam onto the barrel of the lock and tighten.

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To fit the assembled lock into the unit place the bottom in first the push the top into position.

Turn the unit upside down and screw in the 2xT8 screws previously removed.

4.5.2 Lock fitting – Standard Cashbox

The standard NV200 cashbox can be fitted with 2 locks for security. These are located on the bottom of the cashbox on the hinged door.

Similarly, to fitting a lock on the front of the NV200 remove the locking cam and blanking plate which is there by default and replace with the desired lock.

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With the lock in place add the washer and the locking cam.

Ensure when the keylock is turned the locking

cam is inserted in the same position it was

previously removed otherwise it can cause

interference.

4.5.3 Lock Fitting - TEBS Cashbox

The TEBS comes installed with a lock from the factory. The standard lock fitting for the TEBS cashbox is PA02540.

4.5.4 Lock Specifications

Locks for the NV200 are available from Innovative Technology Ltd.

ITL Part Number: PA00650

Webshop Link:

http://innovative-technology.com/shop/NV200-spares/lock-detail

There are various lock manufacturers and distributors. Refer to Appendix 10.3 for lock specification.

4.5.5 Lock Cam

The following Lock Cam needs to be ordered from Innovative Technology Ltd. additionally to the lock for full locking capability.

NV200 Lock Cam Part Number: PM00614

Webshop Link:

http://innovative-technology.com/shop/NV200-spares/NV200-latch-and-base-assembly-

detail

Cashbox Lock Cam Part Number:

Webshop Link:

http://innovative-technology.com/shop/NV200-spares/NV200-cashbox-lock-cam-detail

4.6 Machine Mounting

The NV200 family can be mounted in a range of different methods as described in

Appendix 10.1; when changing between the standard cashboxes and TEBS cashbox

the change in dimensions will need to be accounted for. The mounting points for both cashboxes can be seen below:

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4.6.1 Machine Mounting - Standard Cashbox

A larger version of this drawing can be found in Appendix 10.1.

4.6.2 Machine Mounting – TEBS

A larger version of this drawing can be found in Appendix 10.1.

4.6.3 Things to consider

When mounting an NV200 there are several things to consider including:

• Smart ticket – minimum distance surrounding machine, details of which can

be found in Appendix Error! Reference source not found. along with l arger versions of the NV200 and TEBS drawings.

• Weight of a fully loaded unit as defined in Section 3.4.

• Accessibility – ensure it is possible to reach all connectors and switches if

required.

• Cable management – to ensure no connectors are damaged/removed from

everyday use.

4.6.4 Earth Bonding

It is very important that the product is properly bonded to earth, using one of the earth tabs. Earthing on the standard chassis can be affixed to any of the screw mounting points at the side of the unit. Whereas with the TEBS cashbox there are earthing points at the back of the chassis as shown below:

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Lack of proper bonding can cause communication issues and other failures. The resistance between the chassis and Earth should be less than 0.7Ω.

Caution!

Lack of proper earth bonding causes failures!

4.6.5 Screw Specifications

The scope of delivery does not include screws for machine mounting. See table below for screw specification reference.

Location

Thread Type

Screw Length

TEBS Cashbox

M4

16mm

NV200 Bezel

M3

12mm

NV200 Cashbox

M4

6mm

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5 PROTOCOLS AND INTERFACING

5.1 Introduction

The NV200 supports standard industry protocols. Interfaces that are not listed may be available upon request. For any queries regarding interfaces that are not listed please contact support@innovative-technology.com.

Caution!

The use of an encrypted protocol (preferable eSSP) is strongly recommended to achieve the highest security!

5.2 SSP

5.2.1 General Description

Smiley® Secure Protocol (SSP) is a field proven secure interface specifically designed by Innovative Technology Ltd. to address the problems by cash handling systems in gaming machines. Problems such as acceptor swapping, re-programming and line tapping are all addressed. This interface is recommended for all new designs. Innovative Technology Ltd. provides full SDK packages upon request including Interface Specification, Implementation Guide as well as source code examples.

5.2.2 Pin Assignments

Whilst the optional modules for the NV200 use a clipping 16-pin connector in place of the standard NV200 connector the pin outs are largely the same, please see below:

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Name

Type

Description

1

Tx

Output

Serial Data Out (Tx)

4

Tx to Printer

Output

Serial Data Out (Tx)

– PRINTER ONLY

5

Rx

Input

Serial Data In (Rx)

8

Rx to Printer

Input

Serial Data In (Rx)

– PRINTER ONLY

15

+ Vin

Power

+12/24VDC Supply

16

0V

Power

0V Supply (GND)

5.2.3 Setup Examples

5.2.3.1 NV200

The drawing below highlights how to connect the NV200 to an SSP host machine using available cables and interfaces from Innovative Technology Ltd. For cable drawings please refer to Appendix 10.4.

5.2.3.2 NV200 – TEBS Cashbox

The drawing below highlights how to connect the NV200 TEBS to an SSP host machine using available cables and interfaces from Innovative Technology Ltd. For cable drawings please refer to Appendix 10.4.

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5.2.3.3 NV200 with Payout Module (SPO)

The drawing below highlights how to connect the SPO to an SSP host machine using available cables and interfaces from Innovative Technology Ltd. For cable drawings please refer to Appendix 10.4.

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5.2.3.4 NV200 TEBS with Payout Module (TEBS SPO)

The drawing below highlights how to connect the TEBS SPO to an SSP host machine using available cables and interfaces from Innovative Technology Ltd. For cable drawings please refer to Appendix 10.4.

5.2.3.5 NV200 with Ticket Module (SMART Ticket)

The drawing below highlights how to connect the SMART Ticket to an SSP host machine using available cables and interfaces from Innovative Technology Ltd. For cable drawings please refer to Appendix 10.4.

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5.2.3.6 NV200 TEBS with Ticket Module (TEBS SMART Ticket)

The drawing below highlights how to connect the TEBS SMART Ticket to an SSP host machine using available cables and interfaces from Innovative Technology Ltd. For cable drawings please refer to Appendix 10.4.

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5.3 ccTalk

®

5.3.1 General Description

ccTalk® is a serial communications protocol designed to allow 3-wire interfacing between a host and cash handling peripherals.

From the NV200 family only the NV200 with standard cashbox and Payout module are compatible capable of communicating via ccTalk. The TEBS cashbox and Ticket module are currently only implemented in SSP.

5.3.2 Pin Assignments

The connectors for the NV200 can be seen below:

Name

Type

Description

1

TTL Transmit (Tx)

Output

Serial Data (optionally link to Pin 5*)

5

TTL Receive (Rx)

Input

Serial Data (optionally link to Pin 1*)

15

+ Vin

Power

+12/24VDC Supply

16

0V

Power

0V Supply (GND)

*If true ccTalk communication is required.

Caution!

Power must always be connected.

5.3.3 ccTalk

®

DES Encryption

When using ccTalk® DES encryption, the NV200 and host machine must exchange a secret key which forms the basis of the communication encryption. This exchange is performed in a Trusted Mode maintaining security. The Trusted Mode can only be entered by a physical access to the unit. Please refer to Appendix 10.8 for details.

5.3.4 ITL Specific Implementations

5.3.4.1 CC1

CC1 is a multi-hopper emulation version of ccTalk, this allows the NV200 with Payout Module to appear as a separate unit for each denomination within the dataset. As such it will respond to a range of address as opposed to one. Typically, this is used when retrofitting the NV200 into units with multiple single coin hoppers.

5.3.4.2 CC2

CC2 is developed by Innovative Technology to add multi-note recycling to ccTalk machines, details of the extra commands can be found in GA863, the latest version can be obtained from the link in Section 1.1.

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5.3.5 Setup Example Drawing/s

5.3.5.1 NV200

The drawing below highlights how to connect the NV200 to a ccTalk host machine using available cables and interfaces from Innovative Technology Ltd.

This is not true ccTalk as the Tx and Rx pins are not joined, pin 1 and 5 can be connected if required.

For complete cable drawings please refer to Appendix 10.4.

5.3.5.2 NV200 with Payout Module (SPO)

The drawing below highlights how to connect the SPO to a ccTalk host machine using available cables and interfaces from Innovative Technology Ltd.

This is not true ccTalk as the Tx and Rx pins are not joined, pin 1 and 5 can be connected if required.

For complete cable drawings please refer to Appendix 10.4.

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5.4 SIO and SI2

5.4.1 General Description

SIO (Serial Input/Output) is a very basic and low level serial communication interface. Messages are not echoed back. SIO uses 300 baud whereby SI2 uses 9600 baud.

Caution!

SIO and SI2 are outmoded and not recommended for new developments!

SIO is supported on the NV200 however as stated above it is not recommended for any new

developments.

The data is formatted as follows:

1-start bit 8-data bits 2-stop bits 300 baud.

See below a list of recognised Receive and Transmit codes:

Below is an example transaction:

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5.4.2 Pinout

The connector number can be found below:

Name

Type

Description

1

Vend 1

Output

Serial Data Out (Tx)

15

+ Vin

Power

+12/24VDC Supply

16

0V

Power

0V Supply (GND)

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5.5 MDB

5.5.1 General Description

MDB (Multi-Drop Bus) is an open standard in the vending industry specified by NAMA (National Automatic Merchandising Association) so that all vending and peripheral equipment communicates identically. MDB uses a master-slave model where the VMC (Vending Mechanism Controller) is the master that can communicate with up to 32 slaves (e.g. banknote validator or coin acceptor). Currently only the NV200 and the NV200 with the Payout module are compatible. MDB documentation can be found in Section 1.1.

5.5.2 Pinout

The connectors for the NV200 can be seen below:

Name

Type

Description

1

TTL Transmit (Tx)

Output

Serial Data

2

Opto Emitter TXD

Output

Opto-isolated (if connecting directly to host)

5

TTL Receive (Rx)

Input

Serial Data

6

Opto+ RxD

Input

Opto-isolated (if connecting directly to host)

7

Opto Collector TxD

Output

Opto-isolated (if connecting directly to host)

10

Opto- RxD

Input

Opto-isolated (if connecting directly to host)

15

+ Vin

Power

+12/24VDC Supply

16

0V

Power

0V Supply (GND)

Caution!

Power must always be connected.

5.5.3 IF5 Interface

The IF5 allows the NV200 to operate with MDB machines no matter the voltage (24/34/48). As the NV200 can operate at 24v this is only required for applications higher than 24v.

A link to the IF5 can be found below.

Webshop Link:

http://innovative-technology.com/shop/accessories/if5-mdb-voltage-converter-detail

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5.6 Pulse

5.6.1 General Description

Pulse can be used for the acceptance of up to 16 channels. When a note is recognised vend 1 (pin 1) will pulse a pre-set number of times. The amount of pulses as well as the high/low pulse ratio is configurable.

Caution!

Pulse is an unsecure interface and should not be used for new developments!

The Pulse interface is not in the standard NV200 files and needs to be requested from support at

support@innovative-technology.com

5.6.2 Pinout

Name

Type

Description

1

Vend 1

Output

Credit Output Pulse Stream

5

Inhibit 1

Input

Inhibit Input Channel 1

6

Inhibit 2

Input

Inhibit Input Channel 2

7

Inhibit 3

Input

Inhibit Input Channel 3

8

Inhibit 4

Input

Inhibit Input Channel 4

9

Busy

Output

Output Busy Signal

10

Escrow

Input

Input Escrow Control

15

+ Vin

Power

+12VDC Supply

16

0V

Power

0V Supply (GND)

5.6.3 Inhibit Control

The Inhibits can be used to either enable or disable the acceptance of those banknotes programmed on channels 1, 2, 3 and 4. The Inhibits are internally held high and must be set to low (GND) to enable banknote acceptance. If no Inhibit is set to low (GND) the Master Inhibit is set and the NV200 is disabled.

5.6.4 Escrow Control

The NV200 has a single note escrow facility. This allows the NV200 to hold onto the note once validated, only stacking the note into a cashbox when the host machine confirms the Vend operation has been completed. Please see below:

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Caution!

Only book the credit on the second Vend pulse!

5.6.5 Busy Control

When the busy line is high the unit is in the process of accepting a note, and a vend signal is likely to appear shortly afterwards.

5.6.6 Low Power Mode

The Low Power Mode can be used to reduce the power consumption of the NV200 when idle. When the Low Power Mode option is set, the NV200 goes into the Low Power Mode after about 6 seconds after the NV200 is powered up and remains in this state until a note is entered. Following a note insertion, the NV200 returns to Low Power Mode approximately 1 second after a credit is given or note is rejected. Please see below for timing diagram and further details.

Caution!

In Low Power Mode the front sensor is checked every second which can lead to a delay in accepting the note when it is presented!

5.6.7 Credit Hold Function

If this function is enabled the NV200 will take notes as normal but will wait until the escrow line is toggled low/high before it will give out the pulses per denomination as set. After the pulses, have been given, the NV200 will wait for another low/high toggle until the full value of credit pulses are given.

For example, with a setting of 2 pulses per dollar, a five-dollar bill will give 2 pulses 5 times.

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A Typical use of this option would be for a Pool table with a game price of $1. A $5 note could be inserted, a button pressed to toggle the escrow line and the pool balls would be released. The Validator holds onto the remaining credits until the game has finished and the button is pressed again allowing the next game to begin, this continues until all the credits have been used.

The busy line remains low throughout the whole process and the NV200 remains inhibited until all pulses are given.

5.6.8 IF15 Interface

The IF15 is an interface that allows serial SSP to be used in machines without the need of updating the machine software. The IF15 is connected between the NV200 and the host machine. The IF15 communicates with the NV200 in serial SSP which gives more security along the length of the cable. The IF15 should be mounted close to the host machine control board where the IF15 converts to the pulse connection.

If the inhibits aren’t required connect them all to the GND line, it will leave all the channels constantly enabled.

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6 SOFTWARE INSTALLATION AND CONFIGURATION

6.1 Introduction

The NV200 leaves the factory programmed with the latest dataset and firmware files. However, it is important to ensure the device is kept updated throughout its operational life. This section provides a brief overview of the various update procedures with the NV200. For detailed instructions please refer to the relevant manual package supplied with the software.

The extra modules are updated through the NV200, as such once the programming has been

completed on the validator it will begin to update the connected modules e.g. payout, ticket.

6.2 Software Downloads

All software from Innovative Technology Ltd is free of charge and can be downloaded from the website www.innovative-technology.com/support/secure-

download once registered. To create an account complete the ‘create an account’

form.

As of June 2016 the ASIIC chip used in the NV200 was made obsolete by the manufacturer. As such a new board revision with a different processor was released. This resulted in a different hardware revision and firmware version, please see below:

1. The revision has been increased to Revision 30 (from 25).

2. The NV200 with ST chipset will have its own ‘validator type’ referenced in the dataset name (see below):

Previous NV200 - GBP58620

NV200 with ST chipset - GBP58G20

Ensure the correct version of firmware is being used for the product.

6.2.1 Drivers

The ITL drivers suite allow any ITL validator to be connected to a Windows device. If connecting via an IF17 these steps shouldn’t be required as the drivers are signed so Microsoft should install them automatically. If this isn’t the case or your computer is disconnected from the network, there is a standalone package included within the driver downloads.

6.3 Dataset/Firmware Programming

6.3.1 Validator Manager

6.3.1.1 General Description

Validator Manager is a utility which allows the user to reprogram any of ITL’s currently supported devices.

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Admin rights are required during installation. The validator must be in SSP for the Validator Manager

to detect the device.

6.3.1.2 System Requirements

• Windows XP SP3 or above

• .Net Framework 4

• 2015 C++ Redistributable

• 256mb ram

• 50mb hard disk free

• ITL Drivers

• Connected NV200 with an active com port

• The NV200 must be in SSP, for information on how to do this see Appendix

10.5.

Caution!

Occasionally one of the dll’s (itdata1.dll) used in Validator Manager are flagged as a Trojan, this is a false positive and if this happens add a rule to your antivirus to allow the file to run.

6.3.1.3 Hardware Setup

As outlined in Section 5.2.3 there are many ways to connect the NV200 to the computer. Below is a typical example:

For further configuration options please consult Section 5.2.3.

6.3.1.4 Switching to Programming Mode (SSP)

Before programming via the Validator Manager, the NV200 needs to be switched to its programming mode (SSP interface) as explained in Appendix 10.5.

6.3.1.5 Programming the device

Once the unit is switched to SSP, open Validator Manager and click detect devices. This will scan all active com ports for a unit, if your NV200 fails to connect please ensure the correct drivers are installed and the unit is in SSP.

By selecting the Program tab, the NV200 can be programmed. To begin the upload, click open file, browse to the file location (usually Downloads) and click OK.

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Recently the processor has been changed leading to 2 different versions of firmware being available.

If the wrong file for this validator is selected the ‘Program Device’ button will be greyed out. Details of

the change can be found in

Appendix 10.10

.

Once the file has been selected its information will be populated and the Program device tab will become active. Select ‘Program Device’, the unit’s bezel will begin to flash signalling the update has begun.

Caution!

Interrupting the download process can result in the unit entering a non-functional state, once the process has started it cannot be halted.

When completed the unit will restart and a pop up box will appear saying Device Programming Complete.

6.3.2 DA3

6.3.2.1 General Description

The DA3 is a hand-held validator programming system that enables the user to reprogram ITL banknote validators in the field, without the use of a PC. Dataset and firmware files for different validator models can be stored on the DA3. Once programmed the user can update or override existing software as well as test the functionality of the validator, away from the host machine.

6.3.2.2 System Requirements

• Windows XP SP3 or above

• .Net Framework 4

• 2015 C++ Redistributable

• 256mb ram

• 50mb hard disk free

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• ITL Drivers

• Connected DA3 with active com port

6.3.2.3 Re-programming the DA3

To program the DA3 Device Programming system (DPS) needs to be used, this can be downloaded from our website. The DA3 connects to the PC through the USB port Once the software is installed import the dataset into the DPS before uploading it to the DA3 internal memory.

This method is a match download so only a dataset with a matching denomination code will be

programed onto the validator. E.g. GBP06615 -> GBP06620.

Should any more information a full guide of how to create an update card can be found in the software manual, a link to which can be found in Section 1.1.

Once the files are loaded onto the DA3 the Validator can be updated. For this a ribbon cable needs to be connected between the validator port on the da3 and the validator. The host machine cable connected to the spare port on the da3 as shown below:

Once the unit is connected, ensure it is in SSP, press the play button in the middle,

the da3 will begin to download. If there is an issue the ‘BNV Match Download’ LED

will begin to flash.

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Should an error occur whilst updating the unit via the DA3, a flash code will be displayed on the DA3 Mode LED indicator as shown below:

1 Long flash followed by –

Number of SHORT flashes

Indicated Status / Error

2

No validator connection found

3

No valid download files found

4

Download fail

5

Memory card fail

6.3.3 SD Card

6.3.3.1 General Description

The NV200 can also be reprogrammed through the SD slot on the front of the unit; to program a card to update the unit NV Card Utilities must be used. NV Card Utilities allows the user to create update cards for the NV200 family of products.

6.3.3.2 System Requirements

• Windows XP SP3 or above

• .Net Framework 4

• 2015 C++ Redistributable

• 256mb ram

• 50mb hard disk free

• ITL Drivers

• Connected DA3 with active com port

• NV Card Utilities

• Data Flash Card (PA01121) / SD Card (ICO2017)

6.3.3.3 Re-programming via SD Card

A full guide of how to create an update card can be found in the software manual (GA02037), a link to which can be found in Section 1.1. Once the appropriate card has been generated insert it into the card slot on the NV200. The bezel will begin to flash blue and pink, once the download is complete the bezel will go solid green. Remove the SD card, the NV200 will begin to update any attached device (Payout, Ticket and/or TEBS).

If a device is attached its LED Status Indicator will flash

indicating the unit is being updated.

Caution!

Interrupting the download process can result in the unit entering a non-functional state, once the process has started it cannot be halted.

6.3.4 Remote Updates

The unit can be updated through an SSP command which sets the validator into an update mode before downloading the firmware file. Details of how this process is implemented can be found in ITL’s eSSP Implementation Manual (GA973) and is available on request.

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Caution!

This is a complex operation and failure to implement correctly

may damage units.

6.3.5 SMART Update

Smart update is a utility which bundles up a regions dataset into one file which can be placed on an SD card, this can then be inserted into the SD card slot at the front of the NV200 and it will update with the latest version of the dataset currently loaded onto the unit. No settings will be altered during the update only the dataset and firmware.

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7 ROUTINE MAINTENANCE

7.1 Introduction

Depending upon the environment the NV200 is running in it may require cleaning, belt changing or note path clearing.

7.2 Cleaning the NV200

Disconnect the power BEFORE carrying out any cleaning operations to avoid the risk of causing damage to the validator.

7.2.1 Recommended Cleaning Intervals

Clean the optical lenses every 6 months or more if the unit is in a particularly harsh environment. Dirt, dust or other residue leads to bad note acceptance and other performance degradation. Please refer to the section below for comprehensive cleaning instructions.

7.2.2 Cleaning the Validator

Caution!

Do not use solvent based cleaners on any part of the NV200 unit.

Do not use solvent based cleaners such as alcohol, petrol, methylated spirits, white spirit or PCB cleaner. Using these solvents can cause permanent damage to the units; only use a mild detergent solution as directed below.

The NV200 note path can be cleaned with the head still fitted to the chassis, although it may be easier to remove the head from the chassis assembly.

To remove the NV200 head unit, first lift the silver head release catch located on the front of the NV200

Finally, slide the head unit forward and lift it off the chassis

WARNING!

Disconnect power BEFORE any cleaning operation

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To open the note path cover, pull the top cover release latch forward (towards the bezel) and lift the cover as shown below (it is recommended to also remove the bezel to allow correct cleaning of the note path guides):

The note path is visible and can be cleaned. Carefully wipe the surfaces with a soft lint free cloth that has been dampened (NOT wet) with a water and mild detergent solution (e.g. household washing up liquid) - be very careful when cleaning around the sensor lenses and make sure they are clean and dry before closing the cover and powering the unit.

Caution!

Do not use any lubricants.

Do not lubricate any of the note transport mechanism or any part of the note path, as this can affect the operation of the validator.

WARNING!

Do not try to disassemble

Do not attempt to disassemble the validator head – trying to do this could cause personal injury and will damage the unit beyond repair.

7.2.3 Cleaning the TEBS Cashbox

Remove the cashbox as outlined in Section Error! Reference source not found., t his provides access to the moving parts within the TEBS cashbox. Once the cashbox has been removed, detach the NV200 head this provides access to the drive gears.

Manually turn the stacker drive this will move the stacker forward, when at the full extension there is a tactile bump. This will hold the stacker out allowing compressed air (Max pressure = 5 bar) to be blown into the unit.

Cover release latch

Note path guides

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Once the debris has been cleared check foam strips on the stacker to ensure they are not damaged, if not move the stacker back into the rest position. If they are damaged, remove the stacker plate by pushing up and replace the strips with ITL part number LB2034.

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To clean the belts apply a small amount of Pro-cleanse 7000 (isopropyl alcohol microfibre cloth and wipe the belts as shown below, ensure to rotate the belt drive mechanism so that all the belt is cleaned.

7.2.4 Cleaning the Ticket Module

To Clean the Ticket module, open the printer by squeezing the clips on the top of the SMART Ticket and lifting the lid.

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When opened the Ticket Path for the Fan Fold (left) and Roll Printers (right) are accessible, as shown.

Part of the SMART Ticket needs to be removed so the whole path can be cleaned.

On the Fanfold Ticket the PM01018 is used to separate/burst the perforated tickets, whereas on the roll it is only used to guide the paper, the part is shown in situ below.

Remove this part by pressing into a lug on the side with a tool (e.g. a screwdriver) and lifting the PM01018 out of position.

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There are Lugs on both sides, when one is unclipped, the other can be removed.

It can then be lifted out of position to reveal the rest of the ticket path.

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Compressed air (Max pressure = 5 bar) should be used to clean the rollers and ticket path of debris. The ticket path can then be wiped off with a soft lint free cloth, this can be dampened (NOT wet) as required.

For Roll Tickets, the printer should be opened so the cutter can have debris removed.

Pushing back on the white lever will pop the printer platen out of position.

Both the Printer body and the platen (the removed part) can be wiped off with a dampened (NOT wet) soft lint free cloth.

The Platen is reattached by pushing it back into position.

The detached plastic for the note path can be repositioned by aligning the plastic guides and pushing the nodules into position.

The Ticket Path can then be closed and the unit can be powered.

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8 FIRST LEVEL SUPPORT

8.1 Bezel LED Flash Codes

If there is a configuration or other error, the NV200 bezel will flash a pattern to indicate what error it is experiencing.

A summary of the Bezel Flash Codes for the NV200 is below:

Flashes

Indicated

Status /

Error

Recommended Action

Red

Blue

1

Note Path

Open

Close the lid of the NV200 validator it will click into place as it shuts.

2

Note Path

Jam

1. Power down the NV200

2. Open the NV200 using the silver catch on top and inspect the note path for any note debris

3. If there isn’t any evidence of a note carefully remove the NV200 from the base using the silver catch on the front.

4. A note could be just sticking out from the cashbox, remove power and the NV200 head.

5. If a note is visible remove the note.

6. Re-attach the head and power.

7. If the jam isn’t cleared remove the cash bag as described in

Section 9.1.3.2.

3

Unit Not

Initialised

Initialise the unit as shown in Section 9.5.

2

1

Cashbox

Removed

Insert the cashbox.

If its a TEBS cashbox and the error is displayed with the cashbox inserted, remove the outer housing and check the barn door flag is operating as explained in Section Error! Reference source n

ot found..

2

Cashbox

Jam

Follow the steps as advised in Section 9.1.

3

No TEBS

Detected

Remove the NV200 head by lifting the silver latch on the front of the unit. Replace the unit ensuring the NV200 is flush with the front of the TEBS unit.

If the unit is displaying this error but is connected to a standard cashbox the NV200 cashbox flag should be changed in Validator Manager. A guide to which can be found in Appendix 10.6. If this doesn’t solve the issue attempt a power cycle of both the NV200 and TEBS.

4

Barcode

Fail

If a new bag had been inserted and the unit fails to read the barcode; attempt a power cycle of the TEBS base by removing and replacing the 4 pin Molex on the left-hand side of the unit.

If the unit doesn’t recover a new bag will need to be inserted, replace the bag as outlined in Section 4.3.2

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5

Cashbox

Unlocked

Issue an unlock command to the TEBS, physically unlock and relock the unit ensuring the lock has been completely turned.

6

Currency

Mismatch

Remove the current TEBS bag and reinsert a new bag.

7

Firmware

Error

Please contact ITL support.

3

1

Firmware

Checksum

Error

There has been an issue with the attempted download, retry the download with the recovery section on validator manager, if this fails arrange for the unit to be returned to the nearest repair centre; details of which can be found on our website.

2

Interface

Checksum

Error

The firmware loaded doesn’t contain the primary interface from

the previous firmware. Download with the IF file containing the correct protocol.

3

EEPROM

Checksum

Error

There has been an issue with the attempted download, retry the download with the recovery section on validator manager, if this fails arrange for the unit to be returned to the nearest repair centre; details of which can be found on our website.

4

Dataset

Checksum

Error

4

1

Power

Supply too

Low

Check the voltage on your power supply is within the specified voltage range as outlined in Section 3.4.

If the voltage appears to be correct, please check to ensure the

power supply voltage doesn’t vary by more than 10% under

maximum current draw.

2

Power

Supply too

High

Check the voltage on your power supply is within the specified voltage range as outlined in Section 3.4.

If the voltage appears to be correct, please check to ensure the

power supply voltage doesn’t vary by more than 10% under

maximum current draw.

3

Card

Format

The data card inserted is incorrect, format the card using the latest NVCardUtilities.

4

Payout

Reset

The Smart Payout is in the process of resetting, wait for it to recover.

5

1

Firmware Mismatch

The Firmware on the device connected doesn’t match the firmware on the NV200. Ensure the Firmware supports the connected device. If a payout is connected, ensure Dipswitch 7 is

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off.

2

Payout Jam

The smart payout has encountered an issue and a note has jammed, follow the steps as described in Section 9.2.

4

Payout Jam

recovery in

progress

The smart payout encountered a jam and is attempting to recover. 5 notes will be moved to the cashbox, from the payout. Once the unit has completed this it will go back in service.

8.2 NV200 Module Flash Codes

Each additional module for the NV200 has its own flash codes, below the following flash codes are outlined and recommended recovery procedures are explained.

8.2.1 TEBS Lock Flash Codes

The TEBS cashbox can display a flash code on the lock cam.

Flashes

Indicated Status / Error

Recommended Action

Red

Blue 3 2

Camera not Responding

Arrange for the unit to be returned to the nearest repair centre; details of which can be found on our website.

3

EEPROM Error

3

4

TEBS Log CRC Error

Send the Clear TEBS Log command through validator manager this will reset the logs and the error should clear.

8.2.2 Payout Module Flash Codes

An LED on the rear of the payout module can flash error codes to aid troubleshooting.

Status

Indicators

Flashes

Indicated Error

Recommended Action

Red

Green

0

No LEDs lit

Ensure the required power is being provided

1

Motor / barcode error

Arrange for the unit to be returned to the nearest repair centre; details of which can be found on our website.

2

Note sensor error

3

EEPROM error

4

Payout jammed

Remove trapped note (see Section 9.2 of this manual set)

5

Diverter error

Switch Payout module DIP switch 8 on and off with power on (diverter position shown in

Section 9.3)

0

Both LEDs on (no flash)

Turn power on and off

1

Power reset

Providing information, not an error.

2

Wakeup from low power

Providing information, not an error.

3

Software reset

Providing information, not an error.

4

Software command

Providing information, not an error.

5

User manual reset

Providing information, not an error.

6

Power supply issue

Check power supply is within specification as outlined in Section 3.4.

7

Unknown cause

Ensure the unit is grounded.

1 every second

None

Providing information, not an error.

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8.2.3 Ticket Module Flash Codes

The Button on the Rear of the SMART Ticket can flash Error codes to aid trouble shooting.

Flashes

Indicated Error

Recommended Action

Red

Yellow

Flashing

No Issue

Providing information, not an error.

Solid

Flashing

Paper Low

Refill the Tickets.

1

No Connection detected

1. Make sure a NV200 is connected.

2. Check the NV200 is powered.

3. Check the Firmware on the NV200 supports the SMART Ticket.

2

Initialisation Fail

Contact repairs@innovative-technology.com.

3

No Print Head

Reattach printer platen see Section 7.2.4.

4

Ticket Path Open

Shut the SMART Ticket.

2

1

No Paper

Insert paper into the printer

2

Tab not found

Ensure the Fan Fold paper is inserted the correct way around.

3

Load fail

1. Ensure there is nothing blocking the paper entering the printer and reinsert the paper.

2. Remove the printer platen see Section 7.2.4, move the paper feed roll, reinsert the platen and reinsert the paper.

3

1

Diverter not opened

Ensure the NV200 diverter plunger isn’t covered and there is nothing stopping the SMART Ticket Actuator from opening.

2

Diverter not closed

Ensure there is nothing holding the diverter plunger down and there is nothing stopping the SMART Ticket Actuator from closing.

3

Burst fail

Open the Ticket Path and remove the ticket that failed to print. Ensure the unit is clean and PA01132 is fitted correctly.

4

Cut fail

Open the ticket path and remove the ticket that failed to print. Ensure the printer is clear of any debris or blockages.

5

Unknown jam

See Section 9.4 for information on how to clear jams.

4

1

Unknown error

Reset the unit.

3

Card Format

The inserted card must be in a Fat 32 format remove and format the card.

8.3 Checking power connections to the unit

Check to ensure the power cables are correctly connected to the unit as shown below:

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8.3.1 NV200 Connections

Ensure the NV200 has power applied, the pinouts for the relevant connection can be found in Section 5.2.2.

The NV200 connector and the

IF17 connector are similar,

the only difference is the

power cables in pins 15 & 16

on the NV200 connector.

8.3.2 TEBS Connections:

Ensure both the NV200 and TEBS cashbox have power applied, the pinouts for the relevant connection can be found in

Section 5.2.2.

The NV200 connector and the

IF17 connector are similar, the

only difference is the power

cables in pins 15 & 16 on the

NV200 connector.

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8.3.3 Smart Payout Connection:

The Payout module connector is a 16-pin molex as outlined in Section 2.4.1, ensure the cable is correctly seated.

If the TEBS cashbox is fitted it also needs to be connected to power as explained in the section above.

8.3.4 Smart Ticket Connection:

The SMART Ticket uses the same 16 pin molex connector as the SMART Payout, additional pins need to be populated to carry communications to both the NV200 and printer. More details of this can be found in Section 5.2.2.

An additional 4-pin molex connector is required for power, both must be connected before the unit will identify as a Smart Ticket. When power is supplied to the ticket the LED on the rear will be illuminated.

If the TEBS cashbox is fitted there needs to be an additional 4-pin molex connected to power as explained in

Section 5.2.2.

8.3.5 Checking the Supply Voltage

If the power supply seems to be powered and connections to the unit are in place, yet the unit isn’t powered, check the voltage output from the power supply is sufficient and the polarity is correct. If this isn’t the issue replace the cable as it may have been damaged. Should this not resolve the issue, contact your local repair centre, details of which can be found on our website.

8.4 Communication with the Host

If there is no communication with the host check the communication cable, typically this will be the IF17 and the port on the host system.

Ensure the cable is connected to the IF17 correctly, so the connectors are fully seated and the usb cable is connected to the computer.

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If the unit is connected, enter device manager and check the active com ports, there should be a device labelled as USB Serial. If no com port is present replace the IF17 and a new device will register.

Check the connection to the host software, if there is still an issue replace the IF17 or switch com ports on the PC. If the unit is detected but there is a yellow triangle next to the serial port then the drivers should be reinstalled as explained in Section

6.2.1.

For linux use the dmesg console command as shown below:

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9 SECOND LEVEL SUPPORT

Essential Tools:

▪ Relevant TEBS key ▪ ITL Diagnostic Tools ▪ Laptop ▪ USB A to B cable ▪ Calibration Paper (LB00149) ▪ IF17, cable and power supply ▪ 5mm Alan key

9.1 Clearing a Jam within the NV200

9.1.1 Note is in the note path

Open the note path by pulling the top catch forwards as shown below. Carefully pull the note out of the unit. Shut the head, the unit will reinitialise indicating the jam has been removed.

9.1.2 Note is visible once the NV200 has been removed

Disconnect power and remove the NV200 head, by lifting the silver catch bellow the bezel and pull the validator forwards, when out of position the validator can be lifted off the cashbox. This jam can be cleared by winding the drive gears on the left of the unit and slowly pulling the note out. Replace the NV200 head and reconnect the power.

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9.1.3 Note isn’t visible once the NV200 has been removed

If the note isn’t visible when the head is removed the jam is in the cashbox.

To clear a jam in the cashbox follow the relevant cashbox explanation below.

9.1.3.1 Clearing a Jam from the Standard Cashbox

When no note is visible simply remove the cashbox as explained in Section 4.3.1, then open the cashbox. Remove any visible jammed notes or debris, if no debris is visible then move the stacker plate back, this will reveal the note drive mechanism any jammed note should now be visible. Remove the jammed note taking care not to leave any debris inside the unit. Once you believe the jam has been cleared close the cashbox and reinsert the cashbox into the NV200 chassis. The unit should now restart.

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9.1.3.2 Clearing a Jam from the TEBS Cashbox

Ensure the TEBS is connected to power and remove the cashbox.

When the bag is removed, the note causing the jam condition hasn’t been credited so will need to be

re-inserted when the unit is back in service.

The note causing the jam will be visible; typically the note will be resting on top of the pusher plate and may be folded or torn. It can be behind the push plate.

Once the note has been identified, push the doors back and slowly pull the note out of the TEBS cashbox ensuring there is no debris left behind.

If the note is behind the stacker plate, it is still possible to recover the unit. Wind the stacker plate forward using the gears on top of the TEBS unit as highlighted below. Hold the gear in position while removing the note.

The stacker plate should sit approximately 5cm from the home position. Carefully pull the note out from behind the stacker plate and wind the plate back to its rest position.

Inspect the note when it is removed, should the note have a tear or have a piece missing it could be lodged within the unit and trigger another error. One way of checking for this is to shine a torch into the TEBS cashbox and carefully inspect the surround. Highlighted below is an example of paper located in the top of the TEBS

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unit, this is evident due to the white reflection on the right when compared to the left. Paper may also get stuck behind the belts if the note is forcibly removed.

9.2 Clearing a Jam from the Payout Module

In case of a Jam in a payout notes can be manually paid out. The Payout will need to be removed from the NV200 by lifting the silver catch at the front of the NV200 and sliding it away from the cashbox, it is now possible to lift the payout module away. The only tool required to carry out this process is a 5 mm Allen key.

Caution!

Risk of serious damage to payout module internal mechanism

Take great care not to overwind the mechanism or force past the dead stops – if done the payout unit will be damaged beyond repair.

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1. Locate the Allen key into the hexagonal Diverter slot.

2. Move the Diverter into the transfer position by gently turning the Allen key anti-clockwise until it reaches the dead stop.

3. Locate the Allen key into the hexagonal Motor Drum slot.

4. Transfer all the stored bank notes onto the Transaction Drum by turning the Allen key clockwise. The barcode will be travelling towards the note exit and the bank notes will be travelling into the module.

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5. Once all the bank notes have been transferred to the Transaction Drum move the Diverter into the payout position by gently turning the Allen key clockwise until it reaches the dead stop.

6. Pay out the stored bank notes by turning the Allen key anti-clockwise. The barcode will be travelling into the Payout module and the bank notes will be paid out through the note exit.

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9.3 Diverter and Tape positions in the Payout Module

The images below show the barcode tape position with the diverter in the open and closed positions.

9.4 Clearing a Jam from the Ticket Module

If a Jam has occurred in the SMART Ticket Power must be Removed, once removed disconnect the NV200 by lifting the silver catch at the front of the NV200 and sliding it away from the cashbox, it is now possible to lift the Ticket module away.

With the NV200 removed the Ticket Path can be opened as explained in Section

7.2.4.

Remove any visible blockage then remove the loaded tickets.

Ensure there is no debris built up in the SMART Ticket as explained in Section 7.2.4.

Attach the NV200 and power. insert the paper once the unit has started up.

9.5 Diagnostic Tools

Diagnostic tools is a piece of software provided to help identify the root cause of the issue being seen with units, the software connects to the unit and enables the user to independently run certain aspects of the unit. A link to diagnostic tools and the

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required files can be obtained from our support team. Please note diagnostics can only be carried out with an IF17, direct USB connection is not supported.

An init file is required to re-initialise the sensors, this must be placed in the install

directory of Diagnostic Tools and a new file must be obtained from Support

periodically.

Open the software, then navigate to the options tab. This will allow you to select the appropriate port.

9.5.1 Running unit diagnostics

The diagnostic tab runs a comprehensive set of tests on the unit to detect issues ranging from sensors to mechanical drive issues. To test simply navigate to the tab

and click ‘Begin Testing’ this will obtain information from the unit before running a

series of automated tests. Should any fail contact your local repair centre.

9.5.2 Testing the mechanical operation

The Controls tab allows the user to manually run the drive motors on the NV200 and map the sensor response to the actions, this can help identify the root cause of the issue.

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Click ‘Begin Testing’, this will initiate a scan of the unit to detect the appropriate

settings. Once the unit type has been detected the buttons will be populated, click on the appropriate mechanism which needs to be tested.

9.5.3 Re-initialisation of the sensors

Should the NV200 be displaying unit not initialised (as explained in Section 8.1), or the unit is showing some degredation in acceptance which the cleaning routines outlined in Section 7.2 then it may be necessary to re-initialise the sensors on the NV200, this is possible through diagnostic tools.

Navigate to the Initialise tab, click ‘Initialise’ the motors will activate, when you hear the drive motor running continuously then insert the green calibration card. You will now see the sensors calibrate. When complete a prompt will tell you the sensors had been calibrated. Should you have any sensors which cannot calibrate contact your local repair centre, a list of which can be found on our website.

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9.6 Testing after an error has been cleared

Once an error has been cleared, ensure the device is tested by inserting bills and paying out notes/tickets where applicable. A recommended test is 10 notes in and 10 notes/tickets out, this will help limit the number of repeat calls for the same issue.

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10 APPENDIX

10.1 2D Drawings

10.1.1 NV200

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10.1.2 NV200 with Payout module

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10.1.3 NV200 with Ticket module

10.1.3.1 Fan-fold Rear

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10.1.3.2 Fan-fold Top

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10.1.3.3 Roll Rear

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10.1.3.4 Roll Top

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10.1.4 NV200 with TEBS Cashbox

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10.2 Energy Profiles

10.2.1 NV200 Standard Cashbox

10.2.1.1 12 Volts

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10.2.2 NV200 with Payout Module

10.2.2.1 12 Volts

Power off to idle

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Power on to idle

Peak Ampage .08A

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10 second idle

Note insert and stored

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Note insert and reject

Note paid out

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Anti-Jam Routine

Smart Payout Jam

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10.2.2.2 24 Volts

Power off to idle

Power on to idle

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10 sec idle

Note insert and stored

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Note insert and reject

Note paid out

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Anti-Jam Routine

Smart Payout Jam

NV200 Family User Manual

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10.2.3 NV200 with Ticket module

Power off to idle

Power on to idle

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10 second idle

Note insert and accept

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Print ticket (Barcode and text)

Print ticket (barcode text and images)

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Stacker Full

Anti-jam routine

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10.2.4 NV200 with TEBS Cashbox

State: Power on to Idle

State: Idle

-20

0

20

40

60

80

100

120

140

0

0.5

1

1.5

2

2.5

3

3.5

4

0.000 1.000 2.000 3.000 4.000 5.000 6.000 7.000 8.000 9.000 10.000

Energy (J)

Current (A)

Time (seconds)

Power on to idle

Current Average (25ms) Energy Used (J)

-20

0

20

40

60

80

100

120

140

0

10

20

30

40

50

60

70

80

90

100

0.000 1.000 2.000 3.000 4.000 5.000 6.000 7.000 8.000 9.000 10.000

Energy (J)

Power (W)

Time (seconds)

Power on to idle

Power (W) Average (25ms) Energy Used (J)

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State: Note Accept – empty Bag

0

5

10

15

20

25

30

35

40

45

50

0

0.2

0.4

0.6

0.8

1

1.2

1.4

0.000 0.500 1.000 1.500 2.000

Energy (J)

Current (A)

Time (seconds)

Idle

Current Average (25ms) Energy Used (J)

0

5

10

15

20

25

30

35

40

45

50

0

5

10

15

20

25

30

35

0.000 0.500 1.000 1.500 2.000

Energy (J)

Power (W)

Time (seconds)

Idle

Power (W) Average (25ms) Energy Used (J)

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State: Note Accept – half full Bag

0

2

4

6

8

10

12

14

16

0

0.5

1

1.5

2

2.5

3

3.5

0.000 0.500 1.000

Energy (J)

Current (A)

Time (seconds)

Note insertion and acceptance with empty

TEBS bag

Current Average (25ms) Energy Used (J)

0

2

4

6

8

10

12

14

16

0

10

20

30

40

50

60

70

80

0.000 0.500 1.000

Energy (J)

Power (W)

Time (seconds)

Note insertion and acceptance with empty

TEBS bag

Power (W) Average (25ms) Energy Used (J)

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State: Note Accept – full bag

0

10

20

30

40

50

60

0

0.5

1

1.5

2

2.5

3

0.000 0.500 1.000 1.500 2.000 2.500 3.000 3.500 4.000

Energy (J)

Current (A)

Time (seconds)

Note insertion and acceptance with half full

TEBS bag

Current Average (25ms) Energy Used (J)

0

10

20

30

40

50

60

0

10

20

30

40

50

60

70

0.000 0.500 1.000 1.500 2.000 2.500 3.000 3.500 4.000

Energy (J)

Power (W)

Time (seconds)

Note insertion and acceptance with half full

TEBS bag

Power (W) Average (25ms) Energy Used (J)

Innovative Technology NV200 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual