Innovative Technology NV11 User Manual

Page 1
NV11
MANUAL SET
Page 2
NV11
MANUAL SET
INTRODUCTION
Page 3
NV11 Manual Set - Introduction 1
Copyright © Innovative Technology Ltd 2012 GA963-2
MANUAL AMENDMENTS
Document Base Details
Spec. Used
Issue Date
Receipt Date
Comments
GA963-1
09/09/10
29/07/11
GA138
01/11/10
22/01/11
GA959
29/03/11
29/07/11
Amendment Details
Rev.
Date
Amendment Details
Issued by
--
19/04/12
First Issue
EAM
Page 4
NV11 Manual Set - Introduction 2
Copyright © Innovative Technology Ltd 2012 GA963-2
NV11 MANUAL SET - INTRODUCTION
COPYRIGHT 3
LIMITED WARRANTY 3
PRODUCT SAFETY INFORMATION 3
INTRODUCTION 4
FEATURES 5
TYPICAL APPLICATIONS 5
STRUCTURE OF THIS MANUAL SET 6
WHICH SECTION IS RELEVANT TO ME? 6
MAIN HEADQUARTERS
Innovative Technology Ltd Derker Street – Oldham – England - OL1 4EQ Tel: +44 161 626 9999 Fax: +44 161 620 2090 E-mail: support@innovative-technology.co.uk Web site: www.innovative-technology.co.uk
BRAZIL
suporte@bellis-technology.com.br
CHINA
support@innovative-technology.co.uk
GERMANY
supportDE@innovative-technology.eu
SPAIN
supportES@innovative-technology.eu
UNITED KINGDOM
support@innovative-technology.co.uk
UNITED STATES OF AMERICA
supportusa@bellis-technology.com
REST OF THE WORLD
support@innovative-technology.co.uk
Page 5
NV11 Manual Set - Introduction 3
Copyright © Innovative Technology Ltd 2012 GA963-2
COPYRIGHT
This manual set is Copyright © Innovative Technology Ltd. 2012. No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from Innovative Technology Ltd. The contents of this manual set may be subject to change without prior notice.
LIMITED WARRANTY
Innovative Technology Ltd warrants each of its hardware products to be free from defects in workmanship and materials under normal use and service for a period commencing on the date of purchase from Innovative Technology Ltd or its Authorized Reseller, and extending for the length of time stipulated by Innovative Technology Ltd.
A list of Innovative Technology Ltd offices can be found in every section of this manual set. If the product proves defective within the applicable warranty period, Innovative Technology Ltd will repair or replace the product. Innovative Technology Ltd shall have the sole discretion whether to repair or replace, and any replacement product supplied may be new or reconditioned.
The foregoing warranties and remedies are exclusive and are in lieu of all other warranties, expressed or implied, either in fact or by operation of law, statutory or otherwise, including warranties of merchantability and fitness for a particular purpose.
Innovative Technology Ltd shall not be liable under this warranty if it’s testing and
examination disclose that the alleged defect in the product does not exist or was caused by the customer's or any third person's misuse, neglect, improper installation or testing, unauthorized attempts to repair, or any other cause beyond the range of the intended use. In no event will Innovative Technology Ltd be liable for any damages, including loss of profits, cost of cover or other incidental, consequential or indirect damages arising out the installation, maintenance, use, performance, failure or interruption of a Innovative Technology Ltd product, however caused.
PRODUCT SAFETY INFORMATION
Throughout this manual set, we may draw your attention to key safety points that you should be aware of when using or maintaining the product.
These safety points will be highlighted in a box, like this:
Caution!
Mains voltage is present on these terminals
This manual set and the information it contains is only applicable to the model stated on the front cover, and must not be used with any other make or model.
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NV11 Manual Set - Introduction 4
Copyright © Innovative Technology Ltd 2012 GA963-2
INTRODUCTION
The NV11 validator is made up of four basic components: an NV9USB validator head, Note Float module, removable bezel and a cashbox (as shown below):
The NV11 is a device that can accept, validate and store 300 or 600 bank notes of mixed denominations, and also has the capability of storing a further 30 notes in the Note Float module for future payout.
NV11
Rear View
NV11
Side View
NV11
Front View
Cashbox
NV9USB validator head
Removable bezel
Note Float module
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NV11 Manual Set - Introduction 5
Copyright © Innovative Technology Ltd 2012 GA963-2
Up to 16 different denominations of bank note can be accepted and stacked, and the Note Float module can be programmed to store and dispense 30 single denomination notes.
The NV11 validator leaves the factory preset to at least one currency and one firmware interface so that it is ready for immediate installation. The NV11 validator works with any NV9USB currency dataset created by Innovative Technology Ltd ­datasets can be downloaded from the Support section of the ITL website.
FEATURES
The NV11 validator has many innovative features, including:
300 or 600 note storage capacity Note Float module has 30 note capacity (single denomination) Accepts, validates and stores bank notes in less than 3 seconds Uses a secure encrypted protocol for data transfer
TYPICAL APPLICATIONS
The NV11 validator can be used in a variety of situations where high security and high volume bank note acceptance, validation and payout are needed. Some typical applications are:
AWP and SWP applications Self-Serve and Retail Kiosks Casinos Parking and Ticketing Vending
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NV11 Manual Set - Introduction 6
Copyright © Innovative Technology Ltd 2012 GA963-2
STRUCTURE OF THIS MANUAL SET
This manual set is made up of seven sections, each is supplied in a separate Portable Document Format (PDF) file, so you only need to download or print the section relevant to your requirements:
Introduction Section 1 – Quick Start and Configuration Guide Section 2 – Field Service Manual Section 3 – ITL Software Support Guide Section 4 – Mechanical and Electrical Manual Section 5 – Software Implementation Guide Section 6 – Technical Appendices
WHICH SECTION IS RELEVANT TO ME?
Quick Start and Configuration Guide:
Most users should use this section; typical users are software engineers
looking at how to make it work, project engineers evaluating their first unit, or installation engineers installing the unit into a host machine.
This section contains the essential information that a user needs to
quickly assemble and configure the NV11 validator ready for installation into the host machine.
Field Service Manual:
Typically used by a field service engineer who is maintaining the
product.
This section contains the essential information that the field service
engineer needs to clean, maintain and fault find an NV11 validator that is installed in a host machine.
ITL Software Support Guide:
Any user who wants to test the functionality of the unit, reprogram the
firmware or dataset, or set up the encryption key, address or routing for the unit.
This section contains the information needed for a user to configure and
program the NV11 validator, using a range of software tools.
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NV11 Manual Set - Introduction 7
Copyright © Innovative Technology Ltd 2012 GA963-2
Mechanical and Electrical Manual:
Design engineers who are designing a host machine cabinet, or looking
to integrate the NV11 validator into an existing cabinet.
This section contains the all the mechanical and electrical information a
designer needs to effectively integrate the NV11 validator into a host machine.
Software Implementation Guide:
Software engineers looking at how to implement the NV11 validator in
their host machine, or design engineers looking at including the unit in their host machine.
The information in this section details the communications protocols,
specific commands and interfaces used (eSSP and ccTalk).
Technical Appendices:
These appendices have no specific audience, but users can find relevant
and useful information here.
This section includes information on product approvals, technical
specifications and ordering information.
Page 10
NV11
MANUAL SET
QUICK START
AND
CONFIGURATION
GUIDE
SECTION 1
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NV11 Manual Set – Section 1 2
Copyright © Innovative Technology Ltd 2012 GA963-2
NV11 MANUAL SET – SECTION 1
1. QUICK START AND CONFIGURATION GUIDE 3
1.1 Assembly 3
1.2 Bezel Removal and Refitting 6
1.3 Interfacing 7
1.4 Connector and Pinouts 8
1.5 Configuration 9
1.6 Status Indicators 10
1.7 Programming 10
1.8 Technical Specifications 11
1.9 NV11 Flash Codes 12
1.10 Fault Finding 14
1.11 Frequently Asked Questions 16
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NV11 Manual Set – Section 1 3
Copyright © Innovative Technology Ltd 2012 GA963-2
1. QUICK START AND CONFIGURATION GUIDE
This section is one part of a complete manual set: most users should use this section of the manual - typical users are software engineers looking at how to make it work, project engineers evaluating their first unit, or installation engineers installing the unit into a host machine.
This section contains the essential information that a user needs to quickly assemble and configure the NV11 validator ready for installation into the host machine.
Information
Validator compatibility.
The NV11 validator is pin for pin compatible with the NV7 / NV8 / NV9 / NV10 series of validators, but NOT with earlier versions of the product (NV2 – NV5).
1.1 Assembly
Installing the NV11 is a simple operation, but note that the validator can only be installed horizontally:
1. If the validator head
has a blanking plate fitted, you will need to remove this BEFORE attempting to fit the Note Float module. If the Note Float module is already fitted, please go to step 6
2. Open the validator
head by sliding the red release catch on the front of the validator to the left (as indicated in the picture)
Blanking plate
Validator head
Release catch
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NV11 Manual Set – Section 1 4
Copyright © Innovative Technology Ltd 2012 GA963-2
Caution!
Validator head MUST be opened.
Always make sure the validator head has been opened BEFORE trying to remove the blanking plate – trying to remove the blanking plate with the validator head closed will cause unit damage.
3. Remove the blanking
plate by disengaging the two side clips and lifting the blanking plate upwards
4. Close the validator
head and then carefully fit the Note Float module onto the validator head, making sure the rear cover is securely closed and that both latches are lined up correctly
5. Make sure both
latches are engaged and closed
Side clips
Rear cover
Latch
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NV11 Manual Set – Section 1 5
Copyright © Innovative Technology Ltd 2012 GA963-2
6. The validator can be
fitted with a standard or slide-on cashbox of 300 or 600 note capacity
7. If not already
attached, the validator can be fitted with a horizontal bezel of your choice.
8. The cashbox is
attached to the validator by locating and sliding until the cashbox is clipped securely and secured in the host machine using the studs on the bottom of the cashbox
Note Float module
Mounting studs
Cashbox
Validator head
Bezel
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NV11 Manual Set – Section 1 6
Copyright © Innovative Technology Ltd 2012 GA963-2
Information
Check website for options.
There are many variants of bezel and cashbox type available for the NV11 validator. Please check the ITL website (www.innovative-technology.co.uk) for up to date information on the options available.
1.2 Bezel Removal and Refitting
The bezel is
removed by pushing the red locking arms on both sides of the validator upwards, and sliding the bezel away from the locking arms
Lift the bezel off
once the bezel has been slid fully across and is clear of the locating pins
The bezel is refitted by pushing the bezel back onto the locating pins and sliding backwards until all six pins are engaged in the slots. The locking arms will then spring back and locate into the bezel.
Caution!
Check locking arms.
Always make sure that BOTH locking arms are fully located in the bezel – trying to operate the validator if they are not correctly located can cause unit damage.
a. Push locking arms upwards
b. Slide bezel away from locking arms
Locating pins
Lift upwards to remove
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NV11 Manual Set – Section 1 7
Copyright © Innovative Technology Ltd 2012 GA963-2
1.3 Interfacing
The connector needed to set up and interface with the NV11 validator is easily accessible on the side of the unit:
Interface Connector
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NV11 Manual Set – Section 1 8
Copyright © Innovative Technology Ltd 2012 GA963-2
1.4 Connector and Pinouts
The NV11 validator has a single connector that is used to allow interfacing and programming.
Information
Power always required regardless of connection type.
Power is always required on pins 15 and 16 of the 16 way connector.
The connector is a 16 pin socket used to interface the NV11 to the host machine. The pin numbering of the socket is shown below, as well as an overview of the socket connections:
To use a USB connection with the NV11, a USB cable fitted with a 16 way connector on one end (ITL Part Number CN392) should be used. The CN392 cable fits into the 16 way connector and allows high speed programming and serial communications when used in SSP and ccTalk modes.
When using the USB connection, power must be supplied to the NV11 using the CN392 cable.
Pin
Description
1
Serial Data Out (Tx)
5
Serial Data In (Rx)
11
USB Data +
12
USB Data -
13
USB Power (+5V)
15
+ V
16
0V / Ground Connection
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NV11 Manual Set – Section 1 9
Copyright © Innovative Technology Ltd 2012 GA963-2
1.5 Configuration
The NV11 does not use DIP switches to configure the unit – configuration and setting is carried out by using a Configuration Button mounted on the front of the Note Float module:
Configuration Button
Status LED
There are several functions available when using the Configuration Button, and these are listed in this table:
Note Float module
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NV11 Manual Set – Section 1 10
Copyright © Innovative Technology Ltd 2012 GA963-2
The NV11 Validator leaves the factory preset to at least one currency and one interface so that it is ready for immediate installation. The dataset and interface used are shown on the label fixed to the front of the Note Float unit.
1.6 Status Indicators
The NV11 validator has two separate coloured Light Emitting Diode (LED) indicators that are used to show the status of the unit – these are located next to the configuration button on the front of the Note Float module, and behind the front bezel of the NV9USB validator head.
If there is a fault or other issue with the unit, the LEDs will flash as described in subsection 1.9.
1.7 Programming
Full details on programming the NV11 validator can be found in Section 3 of this manual set (ITL Software Support Guide).
Action
Power Status
Function
Press and hold (more than 2 seconds) until the bezel illuminates, then release
Powered ON
Sets validator to Programming mode (SSP)
Press twice (within half a second)
Powered ON
Shows current interface type (see flash count table below)
Press once when Note Float module status LED is flashing (transport error)
Powered ON
Acknowledges that a note blockage has been cleared
Flash Count
Interface
1
SSP
6
ccTalk
6 , 1
ccTalk plain (16 bit)
6 , 1 , 2
ccTalk (8 bit)
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NV11 Manual Set – Section 1 11
Copyright © Innovative Technology Ltd 2012 GA963-2
1.8 Technical Specifications
The full technical specifications for the NV11 validator can be found in Section 6, Appendix B of this manual set. A brief summary is given here:
DC Voltage
Minimum
Nominal
Maximum
Absolute limits
10.8 V
12 V
13.2 V
Supply ripple voltage
0 V
0V
0.25 V @ 100 Hz
Supply Current
Standby
350 mA
Running
3 A
Peak (motor stall)
3.5 A
Interface Logic Levels
Logic Low
Logic High
Inputs
0 V to +0.5 V
+3.7 V to +12 V
Outputs (2.2 kΩ pull-up)
+0.6 V
Pull-up voltage of host interface
Maximum current sink
50 mA per output
WARNING!
Use suitable power supply
Ensure that the supply voltage to the NV11 is not lower than 10.8 V and that the power supply can provide sufficient current to avoid incorrect operation and excessive note rejects.
We recommend that your power supply is capable of supplying 12V DC at 4 A.
For 12V operation, use TDK Lambda model SWS50-12. This power supply is
available from a variety of suppliers including Farnell (stock code 1184645) and RS (stock code 466-5869).
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NV11 Manual Set – Section 1 12
Copyright © Innovative Technology Ltd 2012 GA963-2
1.9 NV11 Flash Codes
The NV11 validator has inbuilt fault detection facilities. If there is a configuration or other error either the Note Float module status LED, or the NV9USB validator head front bezel will flash in a particular sequence; a summary of the Flash Codes for both units is shown below:
NV9USB Bezel Flash Codes:
Flashes
Indicated Error
Comments
Long
Short
0
0
None
1
2
Note path obstructed
Remove obstruction and follow the cleaning procedure in Section 2 of this manual set
3
Unit not initialised
Contact ITL technical support
2
2
Cash box problem
Check that the cash box note plate is free to move and the stacker mechanism is in the home position
3
1
Firmware checksum error
Download new firmware
2
Interface checksum error or unable to set programmed interface
3
EEPROM checksum error
4
Dataset checksum error
5
Incompatible firmware
Check the validator firmware is compatible with the Note Float module
4
1
Power supply too low
Check power supply
2
Power supply too high
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NV11 Manual Set – Section 1 13
Copyright © Innovative Technology Ltd 2012 GA963-2
Note Float Module Flash Codes:
Flashes
Indicated Error
Comments
0
None
Constant
flash
(1 every
second)
Note transport error
Remove trapped note from the Note Float module and press the configuration button once
2
Software error
Download new dataset / firmware
3
Calibration error
Return to service centre for repair
4
Diverter error
Check for trapped notes stopping the diverter returning to the home position
5
Motor timeout
Check for trapped notes stopping the Note Float module tape from moving
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NV11 Manual Set – Section 1 14
Copyright © Innovative Technology Ltd 2012 GA963-2
1.10 Fault Finding
Please use this flow chart with the Flash Codes in the previous sub-section as an aid to help resolve any configuration or start up problems you might have after installing the NV11 validator
All notes rejected
(bezel LEDs ON)
Notes not accepted
(bezel LEDs OFF)
Incorrect currency
file
Notes accepted but
no credit given
Notes not included in
currency file
Notes inhibited by
host machine
Bill path obstructed
No power
Incorrect interface
programmed
Power supply out of
specification
Rear note detect
sensor obscured
Check the required dataset is programmed using the
Validator Manager Software (see Section 3 of this
manual set).
Check the required note denomination and issue is
included in the currency file using the Validator Manager
Software (see Section 3 of this manual set).
Check the host machine is ready to accept notes and
that the maximum allowed credit hasn’t been exceeded.
If a coin hopper is fitted, make sure it isn’t empty.
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
Check there is power to the validator, and that it is
within the tolerances specified in the Technical
Specification (see subsection 1.8 or Section 6 of this
manual set).
Check which interface the validator is programmed for by
pressing the configuration button twice – the displayed
code indicates which interface is programmed (see
subsection 1.5 of this manual).
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see subsection 1.8 or Section 6 of this
manual set).
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
Check there are no foreign objects obstructing the
sensors (see Section 2 of this manual set).
Check the back security flap moves freely (this is the
black plastic flap at the rear underside of the validator
head)
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NV11 Manual Set – Section 1 15
Copyright © Innovative Technology Ltd 2012 GA963-2
Acceptor runs slowly
or intermittently
Incorrect supply
voltage
Foreign objects in
note path
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see subsection 1.8 or Section 6 of this
manual set).
Check and clean the note path (see Section 2 of this
manual set).
Check drive belts are fitted correctly and that there is no
debris underneath the belts.
Unit damage
If possible, replace damaged components (see Section 4
of this manual set).
IF YOU HAVE ANY DOUBTS, RETURN THE UNIT TO ITL
FOR REPAIR
Bezel LEDs are
flashing
Various reasons
Check the flash code tables for an understanding of the
issue (see subsection 1.9 of this manual).
Motor continues to
run
Foreign object or
note in the note path
Check and clean the note path (see Section 2 of this
manual set), then reset the validator.
In some cases you may also need to reset the host
machine.
If you are unsure about the cause or how to resolve the problem, please contact ITL’s technical support department. Support contact details can be found on the ITL website (www.innovative-technology.co.uk), or on the last page of this section.
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NV11 Manual Set – Section 1 16
Copyright © Innovative Technology Ltd 2012 GA963-2
1.11 Frequently Asked Questions
a. Why are there no DIP switches on the unit?
The NV11 has no dipswitches. Configuring the unit is carried out by using the
configuration button mounted on the front of the Note Float module – see subsection 1.5 of this manual for more information.
b. In what orientation can I use the NV11 validator?
The NV11 can only be mounted horizontally - see subsection 1.1 of this manual
for more information on mounting the validator. Check the ITL website to see the currently available range of cashboxes and bezels.
c. How do I check which interface has been set?
You can check which interface has been selected by using the configuration
button mounted on the front of the Note Float module – see subsection 1.3 of this manual for more information.
d. How do I change the interface type?
You can change the interface type by using the configuration button mounted
on the front of the Note Float module – see subsection 1.5 of this manual for more information.
e. Some or all notes are not accepted
Check that no inhibits are set in the Validator Manager software (see Section 3
of this manual set). If the problem persists, contact ITL Support for further assistance.
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NV11 Manual Set
Copyright © Innovative Technology Ltd 2012 GA963-2
MAIN HEADQUARTERS
Innovative Technology Ltd Derker Street – Oldham – England - OL1 4EQ Tel: +44 161 626 9999 Fax: +44 161 620 2090 E-mail: support@innovative-technology.co.uk Web site: www.innovative-technology.co.uk
BRAZIL
suporte@bellis-technology.com.br
CHINA
support@innovative-technology.co.uk
GERMANY
supportDE@innovative-technology.eu
SPAIN
supportES@innovative-technology.eu
UNITED KINGDOM
support@innovative-technology.co.uk
UNITED STATES OF AMERICA
supportusa@bellis-technology.com
REST OF THE WORLD
support@innovative-technology.co.uk
Page 27
NV11
MANUAL SET
FIELD SERVICE
MANUAL
SECTION 2
Page 28
NV11 Manual Set – Section 2 2
Copyright © Innovative Technology Ltd 2012 GA963-2
NV11 MANUAL SET – SECTION 2
2. FIELD SERVICE MANUAL 3
2.1 Cleaning 3
2.2 Fault Finding - Flash Codes 10
2.3 Technical Specifications 12
2.4 Fault Finding Flow Chart 13
2.5 Frequently Asked Questions 15
2.6 Spare Parts 16
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NV11 Manual Set – Section 2 3
Copyright © Innovative Technology Ltd 2012 GA963-2
2. FIELD SERVICE MANUAL
This section is one part of a complete manual set: typically, a field service engineer who is maintaining the product would use this section.
This section contains the essential information that the field engineer needs to clean, maintain and fault find an NV11 validator that is installed in a host machine.
The NV11 validator has been designed to minimise any problems or performance variations over time. This has been achieved by careful hardware and software design; this attention to the design means there is very little user maintenance required.
2.1 Cleaning
The NV11 validator has been designed in a way to prevent damage and airborne contamination reaching the optical sensors; however, depending upon the environment the NV11 may require occasional cleaning or belt changing.
Caution!
Do not use solvent based cleaners on any part of the NV11 unit.
Do not use solvent based cleaners such as alcohol, petrol, methylated spirits, white spirit or PCB cleaner. Using these solvents can cause permanent damage to the unit; only use a mild detergent solution as directed below.
To clean the NV11, open the note path by sliding the red release catch on the front of the validator to the left (as indicated in the picture) - this will allow access to the lozenge and note path
Release catch
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NV11 Manual Set – Section 2 4
Copyright © Innovative Technology Ltd 2012 GA963-2
WARNING!
Disconnect power BEFORE any cleaning operation
Unless stated otherwise, you should disconnect the power BEFORE carrying out any cleaning operations to avoid the risk of causing damage to the validator.
Lozenge release catch
Cashbox
Cash box spring plate
Drive belts
Note path
Lozenge
Note stacker
Note Float module
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NV11 Manual Set – Section 2 5
Copyright © Innovative Technology Ltd 2012 GA963-2
Ideally, you should also remove the Note Float module prior to cleaning the sensors. Removal is a very straightforward task:
WARNING!
Do not try to disassemble
Do not attempt to disassemble the Note Float module – there are no user serviceable parts inside and trying to disassemble the module could cause personal injury and will also damage the unit beyond repair.
1. Open both the Note
Float side latches as shown
2. Carefully lift the Note
Float module upwards and clear of the validator head
3. To refit the Note Float
module, reverse the procedure – make sure that the electrical connectors and latches are lined up correctly
Electrical connector
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NV11 Manual Set – Section 2 6
Copyright © Innovative Technology Ltd 2012 GA963-2
Examine the note paths, lozenge and note stacker for any dirt or debris, and carefully clear and wipe the surfaces of the note paths and lozenge with a soft lint free cloth that has been dampened with a water and mild detergent solution (i.e. household washing up liquid.) - be very careful when cleaning around the sensor lenses and make sure they are clean and dry before closing the cover and restarting the unit. Do not try to polish the sensor lenses – if a lens is badly scratched, contact ITL technical support for advice.
Also check that the note stacker and cash box spring plate are not jammed.
Front sensors
Optical sensor
Optical sensor
Start sensor
Rear sensor
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NV11 Manual Set – Section 2 7
Copyright © Innovative Technology Ltd 2012 GA963-2
Caution!
Be careful cleaning sensors.
When cleaning the recessed front sensor, use a small soft brush or cotton bud – do not use anything sharp or abrasive.
Cleaning the belts is a simple operation. Ensure the validator is enabled (i.e. bezel lights are illuminated), then remove the bezel:
The bezel is
removed by pushing the red locking arms on both sides of the validator upwards, and sliding the bezel away from the locking arms
Lift the bezel off
once the bezel has been slid fully across and is clear of the locating pins
a. Push locking arms upwards
b. Slide bezel away from locking arms
Locating pins
Lift upwards to remove
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NV11 Manual Set – Section 2 8
Copyright © Innovative Technology Ltd 2012 GA963-2
Insert a piece of
paper (which is narrower than the width between the two belts) in the centre of the note path to activate the drive motor
Use a lint free
cloth dampened with water and containing a mild detergent (such as dish detergent) and hold against each drive belt as is turns.
Repeat this procedure until all dust and debris has been removed from both belts. Finally, use a DRY lint free cloth to remove any excess moisture and refit the bezel. The bezel is refitted by pushing the bezel back onto the locating pins and sliding backwards until all six pins are engaged in the slots. The locking arms will then spring back and locate into the bezel.
Caution!
Check locking arms.
Always make sure that BOTH locking arms are fully located in the bezel – trying to operate the validator if they are not correctly located can cause unit damage.
Caution!
Do not use any lubricants.
Do not lubricate any of the note transport mechanism, belts or any part of the note path, as this can affect the operation of the validator.
Insert paper here
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NV11 Manual Set – Section 2 9
Copyright © Innovative Technology Ltd 2012 GA963-2
If the belts are worn or damaged, they should be replaced. This is a simple procedure, and is carried out as follows:
WARNING!
Do not try to disassemble
Do not attempt to disassemble the validator head or Note Float module – trying to do this could cause personal injury and will damage the unit beyond repair.
Open the top of
the unit using the Release catch
Release the
lozenge by gently pressing the Lozenge release catch
Remove and
place the lozenge on a clean dry surface
Press in the large
wheels to release the belt tension and then remove the belts, sliding them off the smallest wheels first
Replace the belts
by fitting them over the lozenge, largest wheels first
Reassemble and
close the unit
Lozenge release catch
Drive belts
Release catch
Lozenge
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NV11 Manual Set – Section 2 10
Copyright © Innovative Technology Ltd 2012 GA963-2
2.2 Fault Finding - Flash Codes
The NV11 validator has inbuilt fault detection facilities. If there is a configuration or other error either the Note Float module status LED, or the NV9USB validator head front bezel will flash in a particular sequence; a summary of the Flash Codes for both units is shown below:
NV9USB Bezel Flash Codes:
Flashes
Indicated Error
Comments
Long
Short
0
0
None
1
2
Note path obstructed
Remove obstruction and follow the cleaning procedure in Section 2 of this manual set
3
Unit not initialised
Contact ITL technical support
2
2
Cash box problem
Check that the cash box note plate is free to move and the stacker mechanism is in the home position
3
1
Firmware checksum error
Download new firmware
2
Interface checksum error or unable to set programmed interface
3
EEPROM checksum error
4
Dataset checksum error
5
Incompatible firmware
Check the validator firmware is compatible with the Note Float module
4
1
Power supply too low
Check power supply
2
Power supply too high
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NV11 Manual Set – Section 2 11
Copyright © Innovative Technology Ltd 2012 GA963-2
Note Float Module Flash Codes:
Flashes
Indicated Error
Comments
0
None
Constant
flash
(1 every
second)
Note transport error
Remove trapped note from the Note Float module and press the configuration button once
2
Software error
Download new dataset / firmware
3
Calibration error
Return to service centre for repair
4
Diverter error
Check for trapped notes stopping the diverter returning to the home position
5
Motor timeout
Check for trapped notes stopping the Note Float module tape from moving
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2.3 Technical Specifications
The full technical specifications for the NV11 validator can be found in Section 6, Appendix B of this manual set. A brief summary is given here:
DC Voltage
Minimum
Nominal
Maximum
Absolute limits
10.8 V
12 V
13.2 V
Supply ripple voltage
0 V
0V
0.25 V @ 100 Hz
Supply Current
Standby
350 mA
Running
3 A
Peak (motor stall)
3.5 A
Interface Logic Levels
Logic Low
Logic High
Inputs
0 V to +0.5 V
+3.7 V to +12 V
Outputs (2.2 kΩ pull-up)
+0.6 V
Pull-up voltage of host interface
Maximum current sink
50 mA per output
WARNING!
Use suitable power supply
Ensure that the supply voltage to the NV11 is not lower than 10.8 V and that the power supply can provide sufficient current to avoid incorrect operation and excessive note rejects.
We recommend that your power supply is capable of supplying 12V DC at 4 A.
For 12V operation, use TDK Lambda model SWS50-12. This power supply is
available from a variety of suppliers including Farnell (stock code 1184645) and RS (stock code 466-5869).
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2.4 Fault Finding Flow Chart
Please use this flow chart with the Flash Codes in subsection 2.2 as an aid to help resolve any configuration or start up problems you might have after installing the NV11 validator
All notes rejected
(bezel LEDs ON)
Notes not accepted
(bezel LEDs OFF)
Incorrect currency
file
Notes accepted but
no credit given
Notes not included in
currency file
Notes inhibited by
host machine
Note path obstructed
No power
Incorrect interface
programmed
Power supply out of
specification
Rear note detect
sensor obscured
Check the required dataset is programmed using the
Validator Manager Software (see Section 3 of this
manual set).
Check the required note denomination and issue is
included in the currency file using the Validator Manager
Software (see Section 3 of this manual set).
Check the host machine is ready to accept notes and
that the maximum allowed credit hasn’t been exceeded.
If a coin hopper is fitted, make sure it isn’t empty.
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
Check there is power to the validator, and that it is
within the tolerances specified in the Technical
Specification (see subsection 2.3 of this manual).
Check which interface the validator is programmed for by
pressing the configuration button twice – the displayed
code indicates which interface is programmed (see
Section 1 of this manual set).
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see subsection 2.3 of this manual).
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
Check there are no foreign objects obstructing the
sensors (see subsection 2.1 of this manual).
Check the back security flap moves freely (this is the
black plastic flap at the rear underside of the validator
head)
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If you are unsure about the cause or how to resolve the problem, please contact ITL’s
technical support department. Support contact details can be found on the ITL website (www.innovative-technology.co.uk), or on the last page of this section.
Acceptor runs slowly
or intermittently
Incorrect supply
voltage
Foreign objects in
note path
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see subsection 2.3 of this manual).
Check and clean the note path (see subsection 2.1 of
this manual).
Unit damage
If possible, replace damaged components (see Section 4
of this manual set).
IF YOU HAVE ANY DOUBTS, RETURN THE UNIT TO
ITL FOR REPAIR
Bezel LEDs are
flashing
Various reasons
Check the flash code tables for an understanding of the
issue (see Subsection 2.2 of this manual).
Motor continues to
run
Foreign object or
note in the note path
Check and clean the note path (see Subsection 2.1 of
this manual), then reset the validator.
In some cases you may also need to reset the host
machine.
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2.5 Frequently Asked Questions
a. Why are there no DIP switches on the unit?
The NV11 has no dipswitches. Configuring the unit is carried out using a
configuration button mounted on the front of the Note Float module – see Section 1, subsection 1.5 of this manual set for more information.
b. In what orientation can I use the NV11 validator?
The NV11 can only be mounted horizontally - see Section 1, subsection 1.1 of
this manual for more information on mounting the validator. Please check the ITL website to see the currently available range of cashboxes and bezels.
c. Some or all notes are not accepted
Check that no inhibits are set in the Validator Manager software (see Section 3
of this manual set). If the problem persists, contact ITL Support for further assistance.
d. How do I clean the validator?
Follow the instructions given in subsection 2.1 of this manual.
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2.6 Spare Parts
Full details of the interface cable connector pinouts, connector types / makes and other related information can be found in Section 4 of this manual set. The user can obtain the following parts for the NV11 validator:
ITL Part Number
Description
Details
CN215
Ribbon interface cable
Provides connection between DA2 and NV11
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ITL Part Number
Description
Details
CN292
Interface cable
Provides connection between DA2 and NV11
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ITL Part Number
Description
Details
CN392
Power and USB Communication Cable
USB 2.0 Compliant Type A to 16 way header cable
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Bezels
ITL Part Number
Description
PA189
Horizontal Bezel Assembly
PA268
69mm Fixed Width Horizontal Bezel
No image available
PA896
Horizontal Bezel Assembly
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Cashboxes
PA186
Locking Cashbox Assembly (300L)
PA192
Slide-on Cashbox Assembly (300S)
PA898
Standard Cashbox Assembly
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Information
Check website for options.
There are many variants of bezel and cashbox type available for the NV11 validator. Please check the ITL website (www.innovative-technology.co.uk) for up to date information on the options available.
Drive Belts
FD106
NV9USB Red Drive Belt
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Copyright © Innovative Technology Ltd 2012 GA963-2
MAIN HEADQUARTERS
Innovative Technology Ltd Derker Street – Oldham – England - OL1 4EQ Tel: +44 161 626 9999 Fax: +44 161 620 2090 E-mail: support@innovative-technology.co.uk Web site: www.innovative-technology.co.uk
BRAZIL
suporte@bellis-technology.com.br
CHINA
support@innovative-technology.co.uk
GERMANY
supportDE@innovative-technology.eu
SPAIN
supportES@innovative-technology.eu
UNITED KINGDOM
support@innovative-technology.co.uk
UNITED STATES OF AMERICA
supportusa@bellis-technology.com
REST OF THE WORLD
support@innovative-technology.co.uk
Page 49
NV11
MANUAL SET
ITL SOFTWARE
SUPPORT GUIDE
SECTION 3
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NV11 MANUAL SET – SECTION 3
3. ITL SOFTWARE SUPPORT GUIDE 3
3.1 PiPS Software 3
3.1.1 Preparing for Installation 3
3.1.2 BV Interface Drivers 7
3.1.3 Installing the Drivers 10
3.1.4 Installing the PiPS Software 18
3.1.5 Starting the PiPS Software 21
3.1.6 Preferences, Settings and Options 24
3.2 Updating Firmware and Datasets 29
3.3 Tools 34
3.3.1 Diagnostics 34
3.3.2 Connections 40
3.4 Frequently Asked Questions 42
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3. ITL SOFTWARE SUPPORT GUIDE
3.1 PiPS Software
PiPS (Pay in Pay out System) is a software package developed by Innovative Technology Ltd to allow customers to carry out programming, setup and operational tasks on the full range of NV11 devices.
3.1.1 Preparing for Installation
If you do not have the PiPS software on CD, you can easily download it from the Innovative Technology website. Visit www.innovative-technology.co.uk, and select ‘Software Download’ from the ‘Support’ tab:
Clicking this link will take you to the software download page. To download any files you must log in as a registered user – if you have not already registered this is a very quick process; just click the ‘create an account’ link and follow the on-screen instructions.
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After logging in, the download screen will change slightly:
Your user name will be displayed in the top right hand corner of the screen
The padlock icon for each file will change from locked to unlocked. To download a file, just click on the padlock icon opposite the file name.
If you want to find more information about the file before you download it, you can click on the blue information icon.
Enter your login details here, or create a new account
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In this case, we want to download the PiPS software, so we click on the padlock icon opposite the ‘SMART PIPS (Pay In Pay Out System)’ filename:
After clicking the link, a file download dialog box will appear – choose the option to save the file:
You can save the file anywhere that is convenient, as long as you can remember where it is when you want to install the software.
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After choosing where to save the file, a file transfer dialog box will appear showing the progress of the file download:
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3.1.2 BV Interface Drivers
After downloading the Validator Manager software, you will also need to download the Banknote Validator (BV) Interface drivers – two versions are available (32 bit and 64 bit) so choose the correct type for your operating system. Again, remember where you saved the file.
Both files are provided in a ‘zipped’ (compressed) form – you will need to extract the files from the zipped file before you can install the software or driver. Any version of Windows from Windows 98 onwards can open zipped files; or you may want to use a third party software tool such as Winzip or WinRAR.
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Extract the files to a convenient location – this might be an existing folder, or you may want to save them into a new folder.
In this example, the BV Interface driver files are being saved into a folder called ‘Drivers’ on the computers C: drive.
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3.1.3 Installing the Drivers
There are several ways to communicate with the NV11 validator, which include using a direct connection from computer to validator with a CN392 validator to USB cable, or by using a special interface unit called a DA2. Use of the DA2 is not covered here – please refer to ITL Document number GA338-2 for more information. In this manual we will be using the USB connection method. The connector needed to set up and interface the NV11 validator is easily accessible on the side of the unit:
Interface Connector
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To use a USB connection with the NV11, a USB cable fitted with a 16 way connector on one end (ITL Part Number CN392) should be used. The CN392 cable fits into the 16 way connector and allows high speed programming and serial communications when used in SSP and ccTalk modes. When using the USB connection, power must be supplied to the NV11 using the red and black power leads on the CN392 cable.
The NV11 validator must be powered up for the interface to be recognised by Windows. If the validator is not in the host machine, you will need to provide power to the 16 way interface connector first. The connection information and pin numbering is as follows:
Before connecting the USB cable to the computer, make sure that the CN392 cable is connected to the validator and that the unit is powered up. Once you have carried out these steps, plug the USB cable into the computer.
After connecting the USB cable, Windows should then detect the NV11 validator interface – a ‘Found New Hardware’ bubble or dialog box should appear.
A ‘Found New Hardware’ wizard should then start to guide you through the installation
process (this first screen is not always shown on some computers):
Pin
Description
1
Serial Data Out (Tx)
5
Serial Data In (Rx)
11
USB Data +
12
USB Data -
13
USB Power (+5V)
15
+ V
16
0V / Ground Connection
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Information
Only use V2 drivers
Please make sure that you are using the V2 drivers for the installation.
Select this option as you already have the drivers
Select this option as we have saved the drivers to a known location
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The next dialog box will ask you where to search for the drivers:
Click the ‘Browse’
button to find the driver files (in this example C:\Drivers)
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Click the ‘Next’
button to install the drivers
Uncheck this option to speed up the installation
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You may see a warning dialog saying that the drivers have not passed Windows logo testing – you can ignore this warning. Just click the ‘Continue Anyway’ button.
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Click the ‘Finish’
button to complete the installation
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After completing the driver installation you can check that the communications port has been installed correctly.
Open Windows Device Manager, and click on the Plus symbol (+) next to the ‘Ports’
entry. This will expand the list of installed communications ports. You should see an entry for an ‘ITL BV Serial V2’ port as shown here:
The actual communications port number (in our example COM5) may vary depending on your particular computer configuration.
Now the drivers have been correctly installed you can install the Validator Manager software – this is covered next.
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3.1.4 Installing the PiPS Software
Installing the PiPS software is very straightforward. Find the PiPS installation file you downloaded earlier, extract the installation file from the zipped file and double click the file (it has an .msi extension) – this will start the installation process:
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You can choose where you would like to install the software, or just accept the default
location (as shown above). Clicking on the ‘Next’ button will then ask you to confirm
the installation:
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Once the installation is complete, you will have a new program group called ‘ITL
Smart Tools’ in the Windows Start Menu, similar to the one shown here:
You can run the PiPS software by clicking the ‘Pay-in Pay-Out system’ menu entry;
however, before you can use the PiPS software with an NV11 you will need to make sure that you have installed the BV interface drivers (as described earlier).
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3.1.5 Starting the PiPS Software
The PiPS software is launched by clicking the ‘Pay-in Pay-out system’ entry in the ‘ITL Smart Tools’ menu group.
The initial program screen looks like this:
Make sure that the NV11 is powered up and the USB cable is connected before going any further.
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Once the NV11 is connected, there are two ways to start the program operation:
Click the ‘Start-up’ icon
Click ‘Utilities’, then ‘Run PIPS System’
The PiPS software will then start to connect to the NV11. Depending on the number and types of communications ports on your computer, you may get an error message similar to the one shown on the right saying ‘Unable to open this port’ – this isn’t a problem, just click the ‘OK’ button.
You will see some text in the PiPS program window as the software checks the communications ports for the NV11 (similar to what is shown here) – this text may vary depending on your particular computer configuration.
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Once the NV11 unit has been found, two windows will appear on the screen:
More details of the program options and operations that can be carried out will be covered in the next subsection.
This window shows the installed currency, level and programming information for the connected NV11.
This window will display all the communications events
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3.1.6 Preferences, Settings and Options
The preferences for the PiPS software are accessible from the Utilities menu (as
shown). Click the ‘Options’ entry to open
a new dialog box:
Normally, these preferences should not need changing.
The settings and options for the NV11 vary depending whether the system is in the 'Run' or the 'Halt' state – generally the system will need to be halted before any changes to setup options can be made. Pay in/pay out operations are only available when in ‘Run’ state.
Halt State
If the system is in ‘Halt’ state, the user will either
have just started the PiPS software, or clicked on the ‘Halt’ button. The menu bar will look like this:
This option allows the user to display bank note by value or channel
This option is not applicable for the NV11
Check this option to allow detailed protocol logging
This option sets the protocol version used for communications – contact ITL Technical Support for the current configuration details.
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The main screen should look something like this:
The various settings and options can be accessed from a right click when the mouse cursor is over any of the system device entries:
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Halt State Options
Set Route
To set the pay in route for inserted bank notes to either Cashbox or Note Float module, select the desired denomination(s) and click the required route. The system will send the commands to the device and store these preferences so that they will be set again on the next start-up.
Set Options
Using this dialog, the user can setup the device SSP address and eSSP keys by double clicking on the required option.
Get Error Status
This option displays any device error messages in the ‘System Events’ window.
Download Update File
This option allows the user to download an ITL update file to the connected device.
Send SSP Command
This option brings up the SSP communications dialog which allows the user to send individual commands to the connected device.
CAUTION!
Take care when changing eSSP key
Exercise care when changing the device eSSP key. The user must make a note of the new key and change the host key to match. If the key is not known then device must be returned to ITL for key reset.
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Run State
If the system is in ‘Run’ state, the user will have clicked on the ‘Run’ button and the
menu bar will look like this:
Run State Options
Set Route
To set the pay in route for inserted bank notes to either Cashbox or Note Float module, select the desired domination(s) and click the required route. The system will send the commands to the device and store these preferences so that they will be set again on the next start-up.
Empty
This command will empty all the stored notes in the connected Note Float module into the device cashbox. After emptying the notes, counters on the device will be reset to zero.
Reset
This command will reset the connected payout device. After reset, the system will re-initialise the device for use.
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3.2 Updating Firmware and Datasets
CAUTION!
Do not power off
Powering off the NV11 when updating the firmware or dataset can cause the validator to stop working.
The NV11 validator firmware and dataset can be updated very easily using the PiPS software. The process uses NV9USB dataset files which can be downloaded from the Innovative Technology Ltd website:
Information
Combined data files
The firmware and dataset files for the NV11 validator are combined into a single file, so both will be updated when you carry out the update.
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After selecting the dataset, a dialog will prompt you to save or open the file: select the Save option
You can then choose where to save the file – choose a location that is convenient for you:
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Once the dataset file is saved, unzip the file and you can then start the process to update the NV11 validator by connecting the USB cable and starting the PiPS software as described previously.
With the PiPS software in
‘Halt’ mode, right click on one
of the currency entries and
select ‘Download Update File’
from the dialog as shown here:
You will then be prompted to select the dataset file you downloaded and unzipped earlier – select the file and click the ‘Open’ button:
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The PiPS software will then ask you to confirm that this is file you want to use to update the NV11 unit with – click the ‘Yes’ button to continue:
A new dialog will then appear showing the update status:
After the reset is complete, the NV11 validator will then be ready for use with the new currency.
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3.3 Tools
3.3.1 Diagnostics
There is a dedicated software diagnostics tool for use with the NV11 validator called Bank Note Validator Diagnostics Tools, and this software can be downloaded from the Innovative Technology Ltd website:
When the file download dialog box appears, click the ‘Save’ button and select a
suitable location to save the file in:
Installing the Diagnostics tools software is done in the same way as the PiPS software
- Find the ITLDiagnosticsTools zipped file you just downloaded, extract the installation file from the zipped file and double click the extracted file (it has an .msi extension) – this will start the installation process.
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After installing the software, you can run the diagnostics software by selecting the
‘Shortcut to ITL Diagnostics.exe’ item near
the top of the Windows Start menu. Make sure that the NV11 Validator is powered up and the USB cable is connected before starting the program.
The main screen of the diagnostics tools software looks like this:
When running the software for the first time, you need to set a few options. These are accessed from the ‘Options’ menu:
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By selecting the ‘Serial Port’ item
from the Options menu you can define which serial port is being used to connect to the NV11 validator. After selecting this option, a new dialog box will open allowing you to choose the correct serial port.
Select the required port from the dropdown list, and then click the ‘OK’ button to confirm your selection. This will close the dialog box and allow you to select another option from the menu. You shouldn’t normally need to change the language setting, as this is determined by the Windows locale settings. You can if you wish select one of four specific languages if needed, as shown below:
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Select the ‘Diagnostics’ item from the ‘Utilities’ menu to start the
diagnostics process (you can also start the diagnostics by clicking on the left hand icon below the menu bar) - this will open the Diagnostics screen:
Click the ‘Start Diagnostic’ button to start the diagnostic process. The software will then prompt you to insert a special piece of green diagnostics paper (ITL part number LB149). Insert the paper in the same way you would with a bank note – at the end of the diagnostics test the paper will be ejected.
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Diagnostics Pass:
Sensor test results are shown in this window.
Motor test results are shown in this window.
A summary of the validator type and related information is displayed here.
The overall test result is displayed here.
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Diagnostics Fail:
Further details on how to use the diagnostics tools and interpret the results can be found in the program help file.
Motor test results are shown in this window – in this example all the motors have passed testing.
Sensor test results are shown in this window – in this example, several sensors have failed during the diagnostics test.
A summary of the validator type and related information is displayed here.
The overall test result is displayed here.
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3.3.2 Connections
The NV11 validator has a single connector that is used to allow interfacing and programming.
Information
Power always required regardless of connection type.
Power is always required on pins 15 and 16 of the 16 way connector.
The connector is a 16 pin socket used to interface the NV11 to the host machine. The pin numbering of the socket is shown below, as well as an overview of the socket connections:
To use a USB connection with the NV11, a USB cable fitted with a 16 way connector on one end (ITL Part Number CN392) should be used. The CN392 cable fits into the 16 way connector and allows high speed programming and serial communications when used in SSP and ccTalk modes. When using the USB connection, power must be supplied to the NV11 using the red and black power leads on the CN392 cable.
The socket connections for the natively supported protocols are shown in the tables below, as is a summary of the interface units needed for other types of operation:
WARNING!
Risk of unit damage
Do not make any connections to the interface socket pins marked ‘Do not connect’ – making connections to these pins could cause severe damage to the unit.
Pin
Description
1
Serial Data Out (Tx)
5
Serial Data In (Rx)
11
USB Data +
12
USB Data -
13
USB Power (+5V)
15
+ V
16
0V / Ground Connection
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NV11 SSP Interface:
Pin
Name
Type
Description
1
TxD
Output
Serial data out (Tx)
2
Factory use only
Do not connect
3 4 5
RxD
Input
Serial data in (Rx)
6
Factory use only
Do not connect
7 8 9
10
11
USB D+
Data
USB Data +
12
USB D-
Data
USB Data -
13
USB Vcc
Power
USB +V (+5V)
14
Factory use only
Do not connect
15
V In
Power
+V
16
GND
Ground
GND
NV11 ccTalk Interface:
Pin
Name
Type
Description
1
TxD
Output
ccTalk data – must also be connected to pin 5
2
Factory use only
Do not connect
3
4
5
RxD
Input
ccTalk data – must also be connected to pin 1
6
Factory use only
Do not connect
7 8 9
10
11
USB D+
Data
USB Data +
12
USB D-
Data
USB Data -
13
USB Vcc
Power
USB +V (+5V)
14
Factory use only
Do not connect
15
V In
Power
+V
16
GND
Ground
GND
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3.4 Frequently Asked Questions
a. Why are there no DIP switches on the unit?
The NV11 has no dipswitches. Configuring the unit is carried out using a
configuration button mounted on the front of the Note Float module – see Section 1, subsection 1.5 of this manual set for more information.
b. Are 64 bit drivers available?
Both 32 and 64 bit drivers can be downloaded from the ‘Support’ section of the
ITL website – please make sure that you are using the correct type of driver for your Operating System.
c. Some or all notes are not accepted
Check that no inhibits are set in the PiPS software. If the problem persists,
contact ITL Support for further assistance.
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MAIN HEADQUARTERS
Innovative Technology Ltd Derker Street – Oldham – England - OL1 4EQ Tel: +44 161 626 9999 Fax: +44 161 620 2090 E-mail: support@innovative-technology.co.uk Web site: www.innovative-technology.co.uk
BRAZIL
suporte@bellis-technology.com.br
CHINA
support@innovative-technology.co.uk
GERMANY
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Page 92
NV11
MANUAL SET
MECHANICAL
AND ELECTRICAL
MANUAL
SECTION 4
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NV11 Manual Set – Section 4 2
Copyright © Innovative Technology Ltd 2012 GA963-2
NV11 MANUAL SET – SECTION 4
4. MECHANICAL AND ELECTRICAL MANUAL 3
4.1 Introduction 3
4.2 Assembly and Fitting Instructions 5
4.3 Bezel Removal and Refitting 8
4.4 Technical Specifications 9
4.5 Cable Specifications 10
4.6 Electrical Interfaces 11
4.7 Configuration Button 14
4.8 Programming 15
4.9 Basic Operation 16
4.10 Spare Parts 18
4.11 Guidance Notes 27
Cleaning 27
Manual Note Removal 35
Re-Initialisation 38
4.12 Drawings and Schematics 39
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NV11 Manual Set – Section 4 3
Copyright © Innovative Technology Ltd 2012 GA963-2
4. MECHANICAL AND ELECTRICAL MANUAL
This section is one part of a complete manual set: Design Engineers who are designing a host machine cabinet, or looking to integrate the NV11 validator into an existing cabinet would need to read this section. This section contains the all the mechanical and electrical information a designer needs to effectively integrate the NV11 validator into a host machine.
4.1 Introduction
The NV11 validator is made up of four basic components: an NV9USB validator head, Note Float module, removable bezel and a cashbox (as shown below):
The NV11 is a device that can accept, validate and store 300 or 600 bank notes of mixed denominations, and also has the capability of storing a further 30 notes in the Note Float module for future payout.
Up to 16 different denominations of bank note can be accepted and stacked, and the Note Float module can be programmed to store and dispense 30 single denomination notes.
Cashbox
NV9USB validator head
Removable bezel
Note Float module
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Copyright © Innovative Technology Ltd 2012 GA963-2
The NV11 is a LIFO (Last In First Out) system. This means that only the last note in the Note Float module is available to be paid out or moved to the stacker. Any value note can be routed into the Note Float module using the Set Routing command. It is recommended that only one denomination of the chosen currency is stored in the Note Float module.
NV11
Rear View
NV11
Side View
NV11
Front View
Information
Validator compatibility.
The NV11 validator is pin for pin compatible with the NV7 / NV8 / NV9 / NV10 series of validators, but NOT with earlier versions of the product (NV2 – NV5).
The NV11 validator leaves the factory preset to at least one currency and dataset so that it is ready for immediate installation. The NV11 validator works with any NV9USB currency dataset created by Innovative Technology Ltd - datasets can be downloaded from the Support section of the ITL website.
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Copyright © Innovative Technology Ltd 2012 GA963-2
4.2 Assembly and Fitting Instructions
Installing the NV11 is a simple operation, but note that the validator can only be installed horizontally:
Information
Validator compatibility.
The NV11 validator is pin for pin compatible with the NV7 / NV8 / NV9 / NV10 series of validators, but NOT with earlier versions of the product (NV2 – NV5).
1. If the validator head
has a blanking plate fitted, you will need to remove this BEFORE attempting to fit the Note Float module. If the Note Float module is already fitted, please go to step 6
2. Open the validator
head by sliding the red release catch on the front of the validator to the left (as indicated in the picture)
Caution!
Validator head MUST be opened.
Always make sure the validator head has been opened BEFORE trying to remove the blanking plate – trying to remove the blanking plate with the validator head closed will cause unit damage.
Blanking plate
Validator head
Release catch
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NV11 Manual Set – Section 4 6
Copyright © Innovative Technology Ltd 2012 GA963-2
3. Remove the blanking
plate by disengaging the two side clips and lifting the blanking plate upwards
4. Close the validator
head and then carefully fit the Note Float module onto the validator head, making sure the rear cover is securely closed and the latches are lined up correctly
5. Make sure both
latches are engaged and closed
Side clips
Rear cover
Latch
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Copyright © Innovative Technology Ltd 2012 GA963-2
6. The validator can be
fitted with a standard or slide-on cashbox of 300 or 600 note capacity
7. If not already
attached, the validator can be fitted with a horizontal bezel of your choice.
8. The cashbox is
attached to the validator by locating and sliding until the cashbox is clipped securely and secured in the host machine using the studs on the bottom of the cashbox
Note Float module
Mounting studs
Cashbox
Validator head
Bezel
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NV11 Manual Set – Section 4 8
Copyright © Innovative Technology Ltd 2012 GA963-2
Information
Check website for options.
There are many variants of bezel and cashbox type available for the NV11 validator. Please check the ITL website (www.innovative-technology.co.uk) for up to date information on the options available.
4.3 Bezel Removal and Refitting
The bezel is
removed by pushing the red locking arms on both sides of the validator upwards, and sliding the bezel away from the locking arms
Lift the bezel off
once the bezel has been slid fully across and is clear of the locating pins
The bezel is refitted by pushing the bezel back onto the locating pins and sliding backwards until all six pins are engaged in the slots. The locking arms will then spring back and locate into the bezel.
a. Push locking arms upwards
b. Slide bezel away from locking arms
Locating pins
Lift upwards to remove
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Copyright © Innovative Technology Ltd 2012 GA963-2
Caution!
Check locking arms.
Always make sure that BOTH locking arms are fully located in the bezel – trying to operate the validator if they are not correctly located can cause unit damage.
The technical drawings which can be found at the end of this section show all the dimensional information needed to mount the unit.
4.4 Technical Specifications
The full technical specifications for the NV11 validator can be found in Section 6, Appendix B of this manual set. A brief summary is given here:
DC Voltage
Minimum
Nominal
Maximum
Absolute limits
10.8 V
12 V
13.2 V
Supply ripple voltage
0 V
0V
0.25 V @ 100 Hz
Supply Current
Standby
350 mA
Running
3 A
Peak (motor stall)
3.5 A
Interface Logic Levels
Logic Low
Logic High
Inputs
0 V to +0.5 V
+3.7 V to +12 V
Outputs (2.2 kΩ pull-up)
+0.6 V
Pull-up voltage of host interface
Maximum current sink
50 mA per output
WARNING!
Use suitable power supply
Ensure that the supply voltage to the NV11 is not lower than 10.8 V and that the power supply can provide sufficient current to avoid incorrect operation and excessive note rejects.
We recommend that your power supply is capable of supplying 12V DC at 4 A.
For 12V operation, use TDK Lambda model SWS50-12. This power supply is
available from a variety of suppliers including Farnell (stock code 1184645) and RS (stock code 466-5869).
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