All notes rejected
(bezel LEDs ON)
Notes not accepted
(bezel LEDs OFF)
Incorrect currency
file
Notes accepted but
no credit given
Notes not included in
currency file
Notes inhibited by
host machine
Bill path obstructed
No power
Incorrect interface
programmed
Power supply out of
specification
Rear note detect
sensor obscured
Check the required dataset is programmed using the
Validator Manager Software (see Section 3 of this
manual set).
Check the required note denomination and issue is
included in the currency file using the Validator Manager
Software (see Section 3 of this manual set).
Check the host machine is ready to accept notes and
that the maximum allowed credit hasn’t been exceeded.
If a coin hopper is fitted, make sure it isn’t empty.
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
Check there is power to the validator, and that it is
within the tolerances specified in the Technical
Specification (see subsection 1.8 or Section 6 of this
manual set).
Check which interface the validator is programmed for by
pressing the configuration button twice – the displayed
code indicates which interface is programmed (see
subsection 1.5 of this manual).
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see subsection 1.8 or Section 6 of this
manual set).
Check there is sufficient clearance for note ejection after
acceptance (see Section 4 of this manual set).
Check there are no foreign objects obstructing the
sensors (see Section 2 of this manual set).
Check the back security flap moves freely (this is the
black plastic flap at the rear underside of the validator
head)