Innotech Chronicle User Manual

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Chronicle
INSTALLATION INSTRUCTIONS
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Proprietary

No part of this technical manual may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without prior written permission of Mass Electronics Pty Ltd.

Trademark

'Microso', 'Windows' and 'Internet Explorer' are registered trademarks of Microso Corporation in the United States and other countries.

Disclaimer

While great eorts have been made to assure the accuracy and clarity of this document, Mass Electronics Pty Ltd assumes no liability resulting from any omissions in this document, or from misuse of the information obtained herein. The information in this document has been carefully checked and is believed to be entirely reliable with all of the necessary information included. Mass Electronics Pty Ltd reserves the right to make changes to any products described herein to improve reliability, function, or design, and reserves the right to revise this document and make changes from time to time in content hereof with no obligation to notify any persons of revisions or changes. Mass Electronics Pty Ltd does not assume any liability arising out of the application or any use of any product or circuit described herein; neither does it convey licence under its patent rights or the rights of others.
Page 2 © Mass Electronics Pty Ltd 2012Edition 3.1 dated 31/03/2014
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Document Management

Document Title:
Chronicle Installation Instructions
Revision History
Version Number
1.0 May 2011 Document first edition
2.0 March 2012 Features Update for Chronicle 1.5
2.1 September 2012 Features Update for Chronicle 1.6
2.2 April 2013 Update for Chronicle 1.8
3.0 November 2013 Document style update, contact details update
3.1 March 2014 Updated for Chronicle 1.9
Date Summary of Changes
Page 3 © Mass Electronics Pty Ltd 2012Edition 3.1 dated 31/03/2014
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Contents
Proprietary ........................................................................................................................ 2
Trademark ......................................................................................................................... 2
Disclaimer ......................................................................................................................... 2
Document Management ................................................................................................... 3
Overview ........................................................................................................................... 7
Chronicle Implementation ............................................................................................... 7
Important Upgrade Information for Chronicle v1.8 ...........................................................8
System Architecture ............................................................................................................9
Setup Process ....................................................................................................................10
Chronicle Manager ......................................................................................................... 12
Chronicle Communications Settings ................................................................................ 13
Setting the location of the SQL Server .............................................................................15
Testing the connection ......................................................................................................16
Creating the project ........................................................................................................17
Adding Trend Points in Chronicle ..................................................................................... 21
Chronicle Manager Monitor mode .................................................................................... 22
SQL Trending points and Magellan ................................................................................ 23
Chronicle Print Report .................................................................................................... 26
Chronicle Advanced Settings ......................................................................................... 27
Modifying the SQL Server Password ................................................................................. 28
Modifying the Database Reporting/Trending space allocation ...................................... 29
Setting up the Automatic Database Backup function .....................................................30
Important Troubleshooting Notes ................................................................................. 31
Database Schema Upgrade............................................................................................... 31
Customer Assistance ...................................................................................................... 32
Innotech Support ..............................................................................................................32
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List of Illustrations
Figure 1: 
Figure 2: 
Figure 3: 
Figure 4: 
Figure 5: 
Figure 6: 
Figure 7: 
Figure 8: 
Figure 9: 
Figure 10: 
Figure 11: 
Figure 12: 
Figure 13: 
Figure 14: 
Figure 15: 
Figure 16: 
Figure 17: 
Database Restore Errors ...........................................................................................8
Communication Menu - Transfer from Chronicle Server ...................................... 8
Server Busy Error ......................................................................................................8
Soware Architecture ...............................................................................................9
Chronicle Server Service - Windows 7 .................................................................... 10
SQL Server Express Service - Windows 7 ...............................................................11
iComm Screen ......................................................................................................... 11
Chronicle Manager Window .................................................................................... 12
Communication Menu - Select "Comms Settings" ................................................13
Comms Settings Window ........................................................................................ 13
Connection Test Success Window .......................................................................... 14
Connection Test Failure Window ............................................................................ 14
Communication Menu - Select "Change Chronicle Server Settings" ...................15
Change Chronicle Server Settings Window ...........................................................15
Database Connection Success Window ................................................................. 16
Database Connection Failure Window ................................................................... 16
Chronicle Dongle Missing Window ......................................................................... 16
Figure 18: 
Figure 19: 
Figure 20: 
Figure 21: 
Figure 22: 
Figure 23: 
Figure 24: 
Figure 25: 
Figure 26: 
Figure 27: 
Figure 28: 
Figure 29: 
Figure 30: 
Figure 31: 
Figure 32: 
Figure 33: 
Figure 34: 
Click "Create iComm Server" in the context menu ...............................................17
iComm Server Window ...........................................................................................17
iComm Server Context Menu ..................................................................................18
Import Items Window .............................................................................................18
Item Information Panel ...........................................................................................19
Chronicle Manager Window with Points ................................................................20
Trend Point Context Menu ...................................................................................... 21
Edit Trend Point Window ........................................................................................ 21
Go to Monitor Button ..............................................................................................22
Chronicle Manager Window .................................................................................... 22
SQL Connection Settings ........................................................................................ 23
IO Server Properties Window .................................................................................24
iComm Server Properties Window in Chronicle Manager ..................................... 24
Example Trend Object Properties - Magellan ........................................................ 25
File Menu .................................................................................................................26
Print Report Window ...............................................................................................26
Sample Trending Print Report ................................................................................26
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List of Illustrations (Continued)
Figure 35: 
Figure 36: 
Figure 37: 
Figure 38: 
Figure 39: 
Figure 40: 
Figure 42: 
Figure 43: 
Figure 41: 
Communication Menu ............................................................................................27
Change Chronicle Server Settings Window ...........................................................27
Modify Server Password Window ........................................................................... 28
Chronicle Server Database Usage Window ............................................................29
Database Backup Schedule Window .....................................................................30
Communication Menu - Transfer from Chronicle Server .................................... 31
Database Schema Update Complete ..................................................................... 31
iSEA Virtual Points Window ....................................................................................31
Server Busy Error ....................................................................................................31
List of Tables
Table 1: 
Table 2: 
Table 3: 
Soware Table...........................................................................................................7
Windows Services .....................................................................................................9
Chronicle Manager Index ........................................................................................ 11
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Chronicle Installation Instructions
e

Overview

This document explains the procedure to implement trending within a Magellan project. This guide should be used in conjunction with the ATOM Installation Instructions which is available on the Innotech website.

Chronicle Implementation

The following document has been developed to assist in the configuration of Trending implementation in Chronicle Manager/Server.
For Release Versions:
Chronicle v1.9 or later
Requirements:
• Appropriate Hardware (Innotech or 3rd party).
• Soware as shown in Table 1 below.
Supported Operating Systems
• Windows® Server 2008 R2 with Service Pack 1
• Windows 7 Professional (32-bit / 64-bit) with Service Pack 1
• Windows XP Professional 32-bit with Service Pack 3

Table 1: Software Table

Logo Soware Description
c
Chronicle supports SQLServer Express 2008 R2 with a maximum of 4 GB of data (10GB with optional dongle).
iComm Connects the Hardware to the soware.
Chronicle Server
Chronicle Manager
SQL Server 2008 R2/ SQL Server Express 2008 R2
SQL Server Database
Magellan / eServer Either of these are used to run the ATOM project.
Reads values from iComm and sends them to the SQL Server.
This is used to program the Chronicle Server and also contains a monitoring tool.
Handles SQL traic and stores the values from Chronicle Server into the SQL Database. The SQL Server also allows calculations and querying of the database.
This is the actual SQL Database. The SQL Server handles all traic.
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Chronicle Installation Instructions
Important Upgrade Information for Chronicle v1.9
IM PO R TAN T
• The information on this page is relevant only if you are upgrading from iSEA v1.1 or earlier.
• iSEA v2.1 is installed during the installation of Chronicle Manager. Aer the installation has completed, the iSEA Virtual Points window needs to be opened and the existing Virtual Points configuration saved by clicking OK.
Database Schema Upgrade
During installation you will be prompted to update the database schema (if a database exists). Updating the schema could take some time (20 minutes or more) depending on the speed of your computer, available RAM and the size of your database.
If you receive any error messages similar to the images shown below, you should restart the Chronicle Server in the Windows Services screen. If your computer appears to not be responding, do not restart your computer. If you restart your computer, the upgrading process will need to start over.

Figure 1:  Database Restore Errors

Aer the Schema upgrade, SQL Server may still be working in the background. In the Chronicle Manager Communication Menu, select "Transfer from Chronicle Server". If the database upgrade operation is still in progress, you will see the error on the right. Click OK and wait for the process to complete. If the error does not show aer subsequent transfer attempts, the process is complete.

Figure 2:  Communication Menu -

Figure 3:  Server Busy Error

Transfer from Chronicle Server
It is considered good practice that post-installation all the site settings are checked.
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Chronicle Installation Instructions
e

System Architecture

Figure 4 below shows a pictorial representation of how Chronicle interacts with other Innotech Soware. All soware and hardware communicates through iComm.
Other Innotech
Software
2 way comms
2 way comms
2 way comms
Magellan / eServer / ATOM
2 way comms
iComm
Innotech Hardware
c
R2
2 way comms
Chronicle Manager
1 way comms
2 way comms
2 way comms
Chronicle Server
1 way comms
2 way comms
2 way comms
iSEA

Figure 4:  Soware Architecture

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Chronicle Installation Instructions

Setup Process

To ensure that Chronicle Trending Setup is completed correctly, follow the procedures in this document.
1. Setup the Networks. Use the network design document so you know all I/O Server
connections, Devices and Addresses. (Ensure all hardware is powered and communicating with iComm prior to proceeding)
2. Install the soware:
a. Chronicle Server (This installer will install iSEA and SQL Server if required)
b. Chronicle Manager
c. Magellan Builder/Bundle (Only Required for initial Setup, then remove the dongle)
d. Magellan Explorer or eServer (using the customer supplied dongle)
The Chronicle Server installation file contains all the soware for the installation of Chronicle Server and its pre-requisites. The user must have Administrator rights to install the soware.
Aer Chronicle Server has been installed, you can check the Windows Services to see if the Chronicle Server and SQL Server (SQLExpress) services are running. See Table 2 below for instructions on
viewing the services. You can also view if the services are running in iSEA's status window. Refer to the iSEA Installation Instructions.

Table 2:  Windows Services

Operating System Procedure
1. Right click "My Computer" in the start menu or the icon on the desktop.
Windows XP
2. Select Manage from the Context Menu.
3. Click the plus (+) to the le of Services and Applications in the le pane.
4. Click Services. The running services will appear in the right pane.
1. Right click "Computer" in the start menu or the icon on the desktop.
Windows 7
2. Select Manage from the Context Menu.
3. Click the arrow to the le of Services and Applications in the le pane.
4. Click Services. The running services will appear in the middle pane.

Figure 5:  Chronicle Server Service - Windows 7

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Chronicle Installation Instructions

Figure 6:  SQL Server Express Service - Windows 7

Open the iComm window to view the connections. Ensure all devices are ALIVE.
If the iComm window is minimised, double click the iComm icon (shown at right) in the system tray.
If the device is Dead, right click the device and select "Rebuild Information for selected devices". If aer rebuilding it is still dead, check the connections and settings of the device to determine the problem.
c
The iComm window below, shows connections already setup and alive.

Figure 7:  iComm Screen

Connections that are not required should be removed from iComm. Right click the connection and select "Remove Connection" from the context menu to delete.
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Chronicle Installation Instructions

Chronicle Manager

Aer installing Chronicle Manager, launch the application to open the Chronicle Manager window, as shown in Figure 8.
1
3
4
2
5
6
7
985

Figure 8:  Chronicle Manager Window

Table 3:  Chronicle Manager Index

Index Item Description
1
Menu Bar
2
Quick Help
iComm Server &
3
Device Window
Device Points Window Lists the Points imported from a selected device.
4
5
Point Filters
Trending & Reporting
6
Points Window
Allows access to the Project Saving and Loading, Communication Settings and Chronicle Help.
This button may be used to access the Help associated with Chronicle soware. Pressing F1 will also display the help screen.
This window displays the list of devices and iComm servers that have been created/imported.
Allows for the searching of the list of points in the Device points window or Trending / Reporting points window.
Lists the points being logged as Trending or Reporting points. Lists properties associated with each point.
This button is used to switch between Configuration and Monitor
Monitor /
7
Configuration
Mode. Monitor Mode allows for the viewing of real-time point values. Configuration Mode allows for the editing of point properties.
Lists the statistics associated with points being logged in Trending
Points Statistics
8
or Reporting. This indicates any points in error and can be used to determine if there are any problems associated with the points being logged.
9
Application Status
Indicates whether or not Chronicle Manager is connected to the Chronicle Server.
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Chronicle Installation Instructions

Chronicle Communications Settings

The Communications Settings sets the location of the computer running Chronicle Server. This can be a remote computer on the LAN or the same computer running Chronicle Manager. Edit the Comms Settings by selecting Comms Settings from the Communication menu within Chronicle Manager.

Figure 9:  Communication Menu - Select "Comms Settings"

When you click on Comms Settings, the window in Figure 10 appears.
This field needs to be set to the computer DNSname, or Static IP address that Chronicle server is installed on.
If it is the local computer, then it will be the computer name or IP of that computer.
If Chronicle server is running on another computer on the LAN, then type in the name or IP of that computer.
Click here to test the connection. If you see an error, check the server name & authentication details are correct and Chronicle server is running in the services list of the relevant computer.

Figure 10:  Comms Settings Window

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Upon a successful connection the Success dialogue is displayed, as shown in Figure 11.

Figure 11:  Connection Test Success Window

If an error message is shown, ensure that the name of the Chronicle Server computer is correct and use iSEA or the Windows Services screen to confirm that the service is running.

Figure 12:  Connection Test Failure Window

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Chronicle Installation Instructions

Setting the location of the SQL Server

This option sets the location of the computer running SQL Server. This can be the local computer or a remote computer on the LAN. Select Change Chronicle Server Settings from the Communication menu to edit the SQL Server settings.

Figure 13:  Communication Menu - Select "Change Chronicle Server Settings"

Figure 14:  Change Chronicle Server Settings Window

• SQL Server Location. This could be
on the same computer, or located elsewhere on the LAN. (Ensure you use DNSname, or IP Address)
• Database. This is always called
Greenstarlogging and cannot be altered.
• SQLServer Security Settings. The
Greenstarlogging Database always uses:
Username = Innotech Password = 1nn0t3ch
(One, n, n Zero, t, three, c, h)
Click here to test the connection. If you see an error, check that the name and authentication details are correct.
IM PO R TAN T
• Ensure that you have Administrator rights for your User logon account in Windows. Without administrator rights, access to the required folders may be restricted.
• The SQL Database should never be renamed. Problems will occur if the database is renamed.
• The SQL Server Location address must also be used in the ATOM or Magellan trending project. For example, if the DNS Name ATOM is used, then this must also be used in the database settings in the Magellan / ATOM project.
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Chronicle Installation Instructions

Testing the connection

Click on the Test Connection Button in the Server Settings window. If the settings are correct you should see the success popup as shown in Figure 15.
If the settings are not correct, the error popup appears as shown in Figure 16. Check all parameters in the settings screens and retest the connection. If the database connection still fails, contact Innotech for assistance (See the last page of this document for contact details).

Figure 15: Database Connection Success Window

Figure 16: Database Connection Failure Window

If you have selected SQL Express 10GB as the Database Server Type and have NOT plugged the USB dongle into the PC you will see the following error message aer testing the connection as shown below.

Figure 17:  Chronicle Dongle Missing Window

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Chronicle Installation Instructions

Creating the project

With the above steps completed, we can now begin to build the project.
1. Right click in the blank portion of the Server & Device window and select Create iComm server. You can also select Create an iComm Server, from the Project menu item in Manager.
NOTE
Refer to the Chronicle Manager section to identify the individual Chronicle Manager windows .
Right Click a blank area.
Le click Create iComm Server.

Figure 18:  Click "Create iComm Server" in the context menu

The Server Address will be the DNS name, or the Static IP of the computer that iComm is running on.
Make the Server Name meaningful. This name is used for reference and cannot be blank. It is recommended that the default name 'Local Host' is NOT used.

Figure 19:  iComm Server Window

IM PO R TAN T
The Server Address must also be used in the ATOM or Magellan trending project. For example, if the DNS Name ATOM is used, then this must also be used in the database settings in the Magellan / ATOM project.
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Chronicle Installation Instructions
2. Right click on the iComm Server and select Import Items from the menu.
Right click on the iComm server
Le Click Import Items

Figure 20:  iComm Server Context Menu

3. In the Import Items window, Select Import items from network.

Figure 21:  Import Items Window

Click Import items from network.
During the Import process, all iComm connections will be added to the Item panel. This includes Facility Manager, Simulators, BACnet and serial/USB. It is important to ensure that iComm only contains any required connections. Any unused imported connections can be easily removed prior to project transfer to Chronicle Server.
Note that you have the option of importing items from a file (Config), or from an existing iComm database.
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Chronicle Installation Instructions
Chronicle Manager will search the network and provide you some feedback and if any errors were encountered.
Press OK to continue.
Any connections not required aer the import, can be easily removed within Chronicle Manager.

Figure 22:  Item Information Panel

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Chronicle Installation Instructions
4. Aer a successful import, a Tree view of your network will be displayed underneath your iComm server. If you highlight a device, it will then list all available points to the right, ready to filter and select for logging.

Figure 23:  Chronicle Manager Window with Points

Once the Import process has completed, the Chronicle Manager window updates with the imported devices and points.
Trending and Reporting Panels
• Trending points are used in the Magellan Trend Frames and purge over time.
• Reporting points are used in the ATOM project. These points are also purged, however you can determine if there is suicient space available to ensure there is no loss of data.
You have the ability to use the filters to locate or isolate any points in the list. This can speed up the selection process and help ensure you select all the required points.
Data storage works on a “first in, first out” scenario, and once the designated space is used, the oldest data will be replaced with the newest to give a “sliding window” eect.
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Chronicle Installation Instructions

Adding Trend Points in Chronicle

Select the Trending Points Tab, select and drag the points to the Trending pane. Typically, these are items such as temperatures, volts, current. This is non-critical information used in the Trend Frame in Magellan (No longer using the Access Database in iComm). Note that the Trending points also have various properties that can be edited.
Take into account when setting up your Point logs, that rate and tolerance are factors which may save database usage over time; for example: Digital points may be set using a Tolerance instead of a Rate. This will only log when the point changes state which may be far less frequent than any rate set, it will also be more accurate.

Figure 24:  Trend Point Context Menu

In the Trending and Reporting Window, select one or more Trend Points. Right Click a selected Trend Point and select Edit from the context menu.

Figure 25:  Edit Trend Point Window

IM PO R TAN T
Hours Run Meters: Please note, an Hours Run point that is designed using an ON/OFF scenario (e.g. a wall mounted push button), requires special consideration when added as a Reporting Point. These types of meters must use a tolerance of 0.5 which will log values outside this tolerance upon activation (values returned from the point generally read 1 - ON or a 0 – OFF).
The tolerance field is ignored when set to zero (default setting), in this case the Reporting Point will be logged at the interval specified in the Rate field, regardless of if it has changed in value or not. Trending Points will continue to use tolerance as per before, that is, they will not log if they haven’t changed by a value greater than the tolerance.
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Chronicle Installation Instructions

Chronicle Manager Monitor mode

Aer successfully transferring the project to Chronicle Server, you have the option to monitor the project using Chronicle Manager’s Monitor Mode function.
Monitor mode allows you to monitor live data values of the points added to the Trending or Reporting tabs. This is a useful commissioning tool to ensure that data values are correct and reading from iComm.

Figure 26:  Go to Monitor Button

Aer clicking the Go to Monitor button, it will change to Go to Config as shown below in Figure 27.

Figure 27:  Chronicle Manager Window

While in Monitor mode, no project modifications are possible, you must “Go to Config” before you can make further alterations. When monitoring in either Tab, you will notice the Orange Circle on the Tab and orange headings to indicate you are in Monitor mode.
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Chronicle Installation Instructions

SQL Trending points and Magellan

To utilise the SQL database trending points in Magellan, a few items require setting. Once the points have been added to the Trending Tab in Chronicle Manager and transferred to Chronicle Server, we need to advise Magellan to use the SQL database points.
1. Once the Magellan project is open in Magellan Builder, the database settings need to be configured as shown in Figure 28.

Figure 28:  SQL Connection Settings

IM PO R TAN T
The Database server settings must match in Magellan and Chronicle. The DNS name or IP address must be identical, mixing DNS and IP address will cause project issues.
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Chronicle Installation Instructions
2. In Magellan Point manager, double click on the iComm Server connection and enter the Host Computer Name.
IM PO R TAN T
The Host Computer name will be the same as the Server Address name in Chronicle. The DNS name or IP address must be identical, mixing DNS and IP address will cause project issues.
Double Click the iComm Server Connection to show the Properties Window

Figure 29:  IO Server Properties Window

Figure 30:  iComm Server Properties Window in Chronicle Manager

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Chronicle Installation Instructions
In Magellan Frame manager, open the Trend Frame. Select the Trend Object and open the properties dialogue.

Figure 31:  Example Trend Object Properties - Magellan

In the properties window, make sure that the “Load data from SQL” radio button is checked. This loads the point log data from the SQL database via Chronicle Server.
Click OK to save the changes.
All "actual points" must also be added in the Trend Items tab.
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Chronicle Installation Instructions

Chronicle Print Report

Chronicle Manager provides the ability to print a report for the Reporting and Trending points. From the File menu, select Print. If a points filter is used, only the filtered points will be printed.

Figure 32:  File Menu

In the print report window shown below, select the Print all Trending or Print all Reporting radio button. Click the Print Preview button to view the report or click Print to print the report to your selected printer. Figure 34 shows a sample report print preview.

Figure 33:  Print Report Window

Figure 34:  Sample Trending Print Report

Select to print Trending or Reporting
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Chronicle Installation Instructions

Chronicle Advanced Settings

Several advanced settings are available in Chronicle. In the Communication Menu, select Change Chronicle Server Settings. In the Server Settings window (Figure 36), select the Advanced tab.

Figure 35:  Communication Menu

The Advanced tab in Figure 36 presents you with 3 dierent configurable options. Locking the Chronicle Server with a password, adjusting the amount of the allotted Database size to either Reporting or Trending and setting up the automatic backup time and location for the SQL Database.

Figure 36:  Change Chronicle Server Settings Window

Advanced Tab
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Chronicle Installation Instructions

Modifying the SQL Server Password

Click Modify Password in the Advanced tab to edit the password.
First time users will be able to enter a new password straight away. A “greyed out” old password also indicates that there is currently no password set.
Set a password and then add it to a Master file for safe record keeping. Once the password is set, it will need to be re-entered each time you wish to make ANY changes to the Chronicle Server configuration.
Click Modify Password to open the Modify Password window.

Figure 37:  Modify Server Password Window

IM PO R TAN T
It is imperative that you DO NOT lose this Chronicle Server password.
If you lose your password, you will need to contact Innotech in order to unlock the server.
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Chronicle Installation Instructions

Modifying the Database Reporting/Trending space allocation

Click Edit in the Usage section of the Server settings Advanced tab to edit the Server Database usage.
You may adjust the amount of storage dedicated to Trending and Reporting. (Reporting is the Priority) Adjust as required and press OK to save the settings. Keep in mind that Trend data should only really be kept for as long as a Service contractor/Building Manager may need to view any historic data to perform any troubleshooting.
Trend Data then works on a “first in, first out” scenario, and once the designated space for Trending is used, the oldest data will be replaced with the newest to give a “sliding window” eect. With clever management, this will reserve the majority of the database for Reporting which will then allow the maximum amount of Historic Data to be saved.
Click Edit to open the Chronicle Server Database Usage Window.
Storage Remaining based on the settings below.
Modify the details as required.

Figure 38:  Chronicle Server Database Usage Window

The amount of storage allocated to logged data is limited to 4gb if you do not use a Chronicle dongle. The allocated storage increases to 10GB if a Chronicle dongle is used. The 10GB option is limited to a maximum allocation of 4GB for reporting. If the database is downgraded, Chronicle will retain Reporting point data up to a maximum of 3.96GB.
IM PO R TAN T
When allocating the database usage, you should note that large Trending allocations will drastically reduce the performance of applications which use the database (Trends, ATOM etc). In most cases, 90 days (3 months) Trending allocation should be adequate without degrading performance.
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Chronicle Installation Instructions

Setting up the Automatic Database Backup function

Click Edit in the Backup section of the Server settings Advanced tab to edit the Database Backup Schedule.
As the options show, you are able to set the interval, the date of next backup, the time of backup (in 24 hour time) and also the backup location.
Once you are happy with all backup settings, click “backup now” and make sure that the database is saved without error.
To avoid data loss, ensure that a copy of the backup is copied to another computer at regular intervals, as only the latest backup will be retained by Chronicle Server..
Click Edit to open the Edit Database Backup Schedule window.

Figure 39:  Database Backup Schedule Window

The backup location can only be a local drive. For example, on any Hard drive on the local computer or an External USB Plugged directly into the computer. This location CANNOT be a network drive.
IM PO R TAN T
To avoid backup restoration problems, DO NOT rename the backup files located in the Backup Location. If necessary, copy the backup files to another location before renaming.
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Chronicle Installation Instructions

Important Troubleshooting Notes

Database Schema Upgrade

During installation you will be prompted to update the database schema (if a database exists). Updating the schema could take some time (20 minutes or more) depending on the speed of your computer, available RAM and the size of your database.
If your computer appears to not be responding, do not restart your computer. If you restart your computer, the upgrading process will need to start over.
Aer the Schema upgrade, SQL Server may still be working in the background. In the Chronicle Manager Communication Menu, select "Transfer from Chronicle Server". If the database upgrade operation is still in progress, you will see the error on the right. Click OK and wait for the process to complete. If the error does not show aer subsequent transfer attempts, the process is complete.

Figure 40:  Communication Menu -

Transfer from Chronicle Server

Figure 42:  Database Schema Update Complete

Figure 41:  Server Busy Error

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IM PO R TAN T
iSEA v2.1 is installed during the installation of Chronicle Manager. Aer the installation has completed, the iSEA Virtual Points window needs to be opened and the existing Virtual Points configuration saved by clicking OK.
Figure 43:  iSEA Virtual Points Window
It is considered good practice that post-installation all the site settings are checked.
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Innotech Support

Innotech provides technical information on the Web to assist you with using its products. At www.innotech.com.au, you can find technical manuals, user instructions, and data sheets for all our products.
For direct product support or product information, contact your local distributor, or an Innotech representative.
You can contact us via email, fax, or postal mail:
Website: www.innotech.com.au Email: sales@innotech.com.au Fax: +61 7 3421 9101 Mail: Innotech Control Systems
P.O. Box 292 Sunnybank QLD 4109 Australia
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