Inmarsat ISATPHONE User Manual

click to navigate
click to navigate
02 welcome
02 welcome
03 safety
03 safety
06 quick reference
06 quick reference
09 getting started
09 getting started
13 using your IsatPhone
13 using your IsatPhone
31 phonebook, contacts and organiser
31 phonebook, contacts and organiser
36 data
36 data
37 personalised settings
44 security
44 security
47 troubleshooting
47 troubleshooting
50 care and maintenance
50 care and maintenance
52 regulatory and compliance
52 regulatory and compliance
55 disclaimers
55 disclaimers
56 accessories
56 accessories
57 export controls
57 export controls
58 malware
58 malware
59 downloading content
59 downloading content
60 notices
60 notices
61 protection of personal information
61 protection of personal information
62 index
62 index
user guide
The mobile satellite company
1
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Congratulations on buying your IsatPhone Pro. It offers the ultimate combination:
Global coverage
Robust handset
Clear voice quality
Reliable network connection
Long battery life
Easy to use
From Inmarsat, the world’s leading provider of mobile satellite communications.
Please follow this user guide for further information on how to set up, connect, personalise and use your phone safely. Further information is available at inmarsat.com/isatphone.
2
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
safety
Exposure to radio frequency energy
IsatPhone Pro is a radio transmitter and receiver. When the phone or Bluetooth handsfree is turned on, it emits low levels of radio frequency energy. The phone is designed and manufactured not to exceed the safety limits for exposure to radio frequencies (RF) as recommended by the ICNIRP (International Commission on Non-Ionising Radiation Protection) and as adopted within mandatory standards of the European Commission and the United States of America.
Specific Absorption Rate (SAR) is used to measure radio frequency energy absorbed by the body when using a mobile phone. IsatPhone Pro is compliant with the EC standards for exposure specified in EN 50360 and EN 50361. For use of the phone at the ear, these standards set a SAR limit of 2.0 W/kg averaged over a 10g volume.
IsatPhone Pro is also compliant with the Federal Communications Commission (FCC) standards and test procedures as reflected in the requirements of 47 CFR §2.1093 and FCC OET 65 Supplement C. For use of the phone at the ear, these standards set a SAR limit of 1.6 W/kg averaged over a 1g volume.
Tests for SAR are conducted in accordance with international guidelines for testing using standard operating positions as per the procedures for the applicable standards, with the device transmitting at the highest certified power levels in all operational frequency bands.
Note: The SAR requirements for IsatPhone Pro
are met for handheld at the ear. No measures have been taken for SAR compliance in a body-worn position, since in such a position the device cannot properly communicate with the satellite. Use of the IsatPhone Pro in a body-worn position is therefore not recommended from both a performance and a safety perspective.
Pacemakers
Wireless phones may adversely affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pacemaker patients should be aware that the use of an IsatPhone Pro in close proximity to a pacemaker might cause the device to malfunction. If a minimum distance of 15cm is kept between an IsatPhone Pro and a pacemaker, the risk of interference is limited. If you have any reason to suspect interference is occurring, immediately switch off your IsatPhone Pro. Contact your cardiologist for more information.
Hearing aids
Although most modern hearing aids are immune to radio frequency interference from satellite terminals, some wireless devices may interfere with some hearing aids. In the event of such interference from the use of the IsatPhone Pro, maintain additional separation between you and your IsatPhone Pro and/or consult with your doctor or audiologist.
3
safety
31
2
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Other medical devices
Do not dispose of batteries in a fire, as they may explode. See Care and maintenance on page 50,
Although most modern electronic medical equipment in hospitals and other clinical environments is shielded
and for guidance on the disposal of batteries and electronic equipment, see page 54.
from RF energy, there is still a risk that a wireless device could cause interference. As such, never use your IsatPhone Pro near electronic medical equipment without first requesting permission.
Batteries may burn or explode if damaged. Do not dismantle, open, bend or cut cells or batteries. Do not attempt to modify or remanufacture the battery. Do not immerse or expose the battery
Blasting areas and potentially explosive
environments
As with any wireless phone, do not use your IsatPhone Pro where blasting work is in progress. Observe all restrictions and follow any regulations or rules. Do
to water or other liquids.
In the event of a battery leak, avoid contact of contents with skin or eyes. If this does happen, flush the affected areas with water and seek medical
help as appropriate. not use your IsatPhone Pro in areas with a potentially explosive atmosphere. Note that such areas are often, but not always, clearly marked.
Battery safety
Use only Inmarsat-supplied or approved batteries, and recharge your battery with Inmarsat-supplied or
Children
Keep out of the reach of children. Do not allow
children to play with your phone or accessories. They
could hurt themselves or others. Products may contain
small parts that could become detached and create a
choking hazard. approved chargers for the phone. Use of batteries that are not Inmarsat-supplied or approved may pose increased safety risks.
4
safety
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Driving
Only use Isatphone Pro in a vehicle using an Inmarsat­approved vehicular docking unit. Check with the vehicle manufacturer to be sure that your phone or Bluetooth will not affect the electronic systems in the vehicle.
Full attention should be given to driving at all times and local laws and regulations restricting the use of electronic and wireless devices while driving must be observed.
Loudness warning
Avoid volume levels that may be harmful to your hearing.
Pinch hazard
Take care when opening and closing the antenna of your phone, as it may be possible to trap a fingertip.
5
safety
321
click to navigate
02 welcome
03 safety
06 quick reference
06 yourIsatPhone 06 icons
07 menu 08 coverage map
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
quick reference
your IsatPhone
Ear piece
Volume up key
Volume down key
Handsfree rest
Product name
Signal strength
Network
Status bar
Local time
Screen Right selection label Information shortcut
Left selection label Right selection key
Navigation keys
Left selection key
Green key
Centre selection key
Red key
Handsfree rest
Keypad
Microphone
icons
Keypad locked
Alarm set
Call divert on
Unread message
Microphone muted
Loud profile active
Vibrate profile active
Phone memory full
Bluetooth is paired
GPS fix required
USB connection
Conference call activated
Closed user group number
New voicemail
Missed call
Loudspeaker activated
Silent profile active
Message memory full
Micro USB port
USB/audio protective cover
2.5mm audio connector
Strap attachment point
connected to your phone
Bluetooth headset
SIM card memory full
Bluetooth on
Wired handsfree
headset connected
Battery
6
click to navigate
02 welcome
03 safety
06 quick reference
06 your IsatPhone 06 icons
07 menu
08 coverage map
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
menu
messaging
New message Inbox Outbox Drafts Sent Saved Templates SIM messages
proles
General Silent Loud Vibrate only
settings
Call settings Security Language Display Bluetooth About Reset settings
contacts
Phonebook SIM contacts FND list My phone number Service provider Emergency numbers Voicemail number Groups
extras
Organiser Date and time World clock Calculator
gps position
GPS location
call log
Missed calls Received calls Dialled calls Call duration
alarm
Once alarm Recurrent alarm
network connectivity
Satellite search Advanced options Network operator
User guide instructions commence from the main screen.
The red key
will take you to the main screen.
7
click to navigate
02 welcome
03 safety
06 quick reference
06 your IsatPhone 06 icons 07 menu
08 coveragemap
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
coverage map
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
8
I-4 Asia-PacificI-4 Americas I-4 EMEA
IsatPhone Pro may be operated globally.
This map depicts Inmarsat’s expectations of coverage, but does not represent a guarantee of service. The availability of service at the edge of coverage areas fluctuates depending on various conditions.
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
09 packagecontents 09 settingupyourIsatPhone(3)
11 attaching the wrist strap 12 switching your phone on and off 12 setting the phone language and time zone 12 using info 12 accessing important information about
your phone
12 upgrading your phone
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
getting started
package contents
Your IsatPhone Pro box contains:
Phone
• Battery
CD
Quick start guide
Warranty
Mains charger and four universal plug adaptors
Car charger
Micro USB cable
Wired handsfree headset
Wrist strap
The CD can be accessed by a PC running Windows Vista or XP (tested on Windows Vista SP1 and Windows XP Pro SP3) and contains the following documents:
Quick start guide
User guide
The CD also contains the following applications and related “How to” guides:
USB drivers: for charging your phone via a PC,
setting up a software modem and for running contact synchronisation and firmware upgrade tools
Contact synchronisation tool: for synchronising
your phone with Microsoft Outlook and Microsoft Outlook Express contacts
Firmware upgrade tool: for undertaking future
upgrades
The above documents and applications are available in English, Spanish, French, Japanese, Portuguese, Russian, Chinese and Arabic. They can also be downloaded from inmarsat.com/isatphone
setting up your IsatPhone
Subscriptions and SIM cards
To use your phone, you will need a SIM card and a subscription. The services available to you may depend on your choice of subscription. Contact your service provider for details.
Inserting the SIM card
Warranty
Your service provider may have inserted your SIM for you. If not, your phone will prompt you to Insert SIM and offer only a limited service until you do so.
9
setting up your IsatPhone
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
09 packagecontents 09 settingupyourIsatPhone(3)
11 attaching the wrist strap 12 switching your phone on and off 12 setting the phone language and time zone 12 using info 12 accessing important information about
your phone
12 upgrading your phone
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Inserting and removing the battery
Your phone is supplied with a rechargeable battery, which may not be fully charged when you take it out of the box.
Always switch the device off and disconnect the charger before removing the battery. See Care and maintenance on page 50 for more information.
1 Remove the battery
cover using a coin to release the screw or
1 Remove the battery cover by using a coin to turn
the screw slot until it is vertical
2 If the battery is in place, lift it out
3 Slide the catch down on the SIM holder and flip it
outwards
4 Make sure the angled corner of your SIM card is on
your left and slide it into the holder
5 Flip the holder back into place and slide the catch
back up
6 Insert the battery, replace the cover and turn the
screw slot until it is horizontal
use the ridged edge of the battery, which is designed for this purpose
2 Insert the battery by
pressing the battery forward and down. It will click into place
3 Remove the battery by
pressing the battery forward, then lift up and out of the phone. Replace the cover and lock the screw
10
setting up your IsatPhone
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
09 package contents
09 settingupyourIsatPhone(3) 11 attachingthewriststrap
12 switching your phone on and off 12 setting the phone language and time zone 12 using info 12 accessing important information about
your phone
12 upgrading your phone
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Charging the phone battery
Your phone is powered by a rechargeable lithium­ion battery. To maximise its life and its charging capacity, the first time you charge the battery, charge it overnight. Use only Inmarsat-supplied or approved batteries, and recharge your battery with Inmarsat­supplied or approved chargers for the phone. Do not leave the battery charging for extended periods of time.
The battery can be charged by:
Using the AC charger (connecting to a wall socket)
Using the micro USB cable (connecting to a PC)
Connect the charger to a power source and the micro USB connector to the port at the base of the phone,
Using the car charger (connecting to a vehicle
under the USB/audio protective cover.
cigarette lighter/power outlet)
You also have the option of using a solar charger. Contact your service provider for details.
When the battery needs charging, the low battery alert sounds and a Battery low message is displayed. The phone will automatically switch off shortly afterwards. You might be able to switch the phone on again, but you cannot make or receive any calls until the battery has been recharged or replaced.
attaching the wrist strap
Your phone is supplied with a wrist strap. To connect the strap, remove the battery cover. Thread the small loop through the entry point at the base of the phone. Loop it over the anchor point to secure it and replace the battery cover.
11
setting up your IsatPhone
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
09 package contents 09 setting up your IsatPhone (3) 11 attaching the wrist strap
12 switchingyourphoneonandoff 12 settingthephonelanguageandtimezone 12 usinginfo 12 accessingimportantinformationabout
yourphone
12 upgradingyourphone
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
12
switching your phone on and off
To switch on, hold down the red key for a few seconds until the screen lights up. The Inmarsat logo will appear followed by the main screen. To switch off, press and hold the red key
Note: If you see the message Insert SIM, you must insert
a SIM card to use your phone. You will also be prompted to enter the PIN code if one is set. The default setting for the PIN code is off. See Setting up SIM PIN code on page 46 for more information. Until a SIM card is inserted, only a limited service is available. See Making an emergency call on page 17 for more information.
for a few seconds.
using info
Important information about the status of your phone is displayed in the information shortcut Info on the main screen. These include missed calls, new messages, voicemails, today’s organiser appointments, active profile status, your phone number and your service provider’s number. Info will pop up on the main screen if you have missed a call or have new messages or voicemails waiting. To access Info at other times, press the centre selection key. When Info is open, use the navigation keys to highlight the information you wish to access and press the centre selection key to open.
accessing important information
setting the phone language
about your phone
and time zone
The first time you turn on your phone, you will be prompted to select your language. This will be the display language. Select your language from a list using the navigation keys and the centre selection key. See Setting phone language on page 39 for more information.
After you have selected your language, you will be prompted to select your time zone. Your phone automatically receives universal time (UTC) from GPS satellites. By selecting the time zone, the phone’s clock will display your local time. If you move into another time zone, you will need to change this setting. See Setting the time and Setting the time zone on page 40 for more information.
Important information about your phone is displayed under Menu > Settings > About. These include your model, firmware version, IMEI number and IMSI number. You may need to supply this information when contacting your service provider.
upgrading your phone
From time-to-time it may be necessary to upgrade your phone’s software in order to improve its functionality and operation. Inmarsat or your service provider will contact you if your phone needs upgrading. Run the CD supplied with your phone to download the firmware upgrade tool and to access the “How to upgrade your phone” guide. These are also downloadable from inmarsat.com/isatphone.
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connectingtothesatellite 13 obtainingaGPSx
14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3) 23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
using your IsatPhone
Your IsatPhone makes and receives calls by communicating with Inmarsat satellites in orbit above the equator. Your phone antenna must be deployed and there must be a clear line of sight to an Inmarsat satellite for you to make and receive calls.
connecting to the satellite
Switch your phone on, hold down the red key for a few seconds until the screen lights up. The Inmarsat logo will appear followed by the main screen.
If prompted to enter a PIN, enter the PIN code. The PIN is originally set by your service provider which you can reset. See Setting up SIM PIN code on page 46 for more information.
Stand outside with a
clear view of the sky with the phone antenna pointing upwards. There must be a clear line of sight between the phone’s antenna and the satellite.
The more sky you can
see the stronger the signal should be from the satellite. If open sky makes up about 70% of your view when you look up, then the signal should be strong.
Searching satellite will appear on the screen. The top left of the screen will display Inmarsat when your phone is connected to the satellite.
The signal bars indicate the signal strength. At least two signal bars are required to make and receive calls.
obtaining a GPS x
Before you can make a call, your phone needs a GPS fix so it can be located by the satellite. This happens automatically but if a new GPS fix is needed, the GPS
icon will be displayed. Keep the phone in the
fix open with a clear view of the sky until the disappears. Your phone is now ready to make and receive calls. See Obtaining a GPS fix manually on page 29 for more information.
icon
13
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x
14 makingandreceivingcalls(4)
17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3) 23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
making and receiving calls
1. Switch on your phone by holding down the red key for several seconds.
2. Stand outside with a clear view of the sky and the antenna pointing upwards.
3. Check your phone is connected to the satellite network - Inmarsat is displayed at the top left of the screen.
4. Ensure you have at least two bars of signal strength.
5. Ensure there is sufficient battery power.
6. Ensure that your phone has a GPS fix – the GPS fix required
7. Dial the full international number and press the green key, eg. +44 1621 123456
8. To end a call, press the red key
9. Switch off your phone by holding down the red key
.
until the screen shuts down.
Making a call
Enter the full international number by dialling either + (hold down the 0 key for 3 seconds) or 00, country code, area code (without the leading 0), telephone number and press the green key 123456
or + 44 1621 123456 . A Calling message and the name of the person being called (if listed in your Phonebook or SIM contacts) will display on the screen. When the call is answered, the screen will show the call time in minutes and seconds. To end the call press the red key
.
, eg. 00 44 1621
Making a call from saved contacts
Select Menu > Contacts > Phonebook. Scroll to the desired name using the navigation keys, or enter the first letter of the name in the search field. The matching contacts will be listed. Highlight the name and press the green key and organiser on page 31 for more information.
icon is not displayed.
.
. See Phonebook, contacts
14
making and receiving calls
4321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x
14 makingandreceivingcalls(4)
17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3) 23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Re-dialling a number
Press the green key , select from the list of previously dialled numbers using the navigation keys and press the green key phone stores 30 dialled numbers. Alternatively, select Menu > Call log > Dialled calls, select the person you wish to call and press the green key
to start the call. Your
.
If you do not wish your phone to play a ringtone, set your active profile to silent or vibrate only. See Sounds, ringtones and profiles on page 37 for more information. To mute the ringing tone when a call comes in, press Silence.
Declining a call
Press the red key . The call is disconnected and the
Re-dialling automatically
To switch Auto re-dial on or off, select Menu > Settings > Call settings > Auto re-dial and make your
selection. The default setting is off.
caller details are stored in Missed calls for later retrieval.
Returning a call
Your phone automatically stores the numbers of the last 20 phone calls you have answered or missed.
When activated, if your call did not complete, your phone displays Retry? and the reason why the connection was unsuccessful. Press Select to
To return a call, select Menu > Call log. Select the appropriate folder, eg. Missed calls or Received calls, highlight the contact and press the green key
.
automatically re-dial the number three times until the call is answered. If you press any key or receive a call during this time, re-dialling is interrupted. If the re-dial is successful the phone beeps, then rings. Select Close if you do not want to retry.
Making a call while on another call
You can put your current call on hold and make a second call at any time. Select the contact by selecting Options > Contacts > Phonebook or by dialling the
Receiving a call
To receive a call, your antenna must be deployed and your phone connected to the satellite. Press the green key
to accept the call or press the red key to
full international number. When you press the green key
, your current call will automatically be put on hold. By selecting Swap you can switch between calls at any time. You can end either call at any time by selecting Options > End held call or End active call.
reject it. You will see Call from followed by either the name of the caller (if listed in your Phonebook or SIM contacts), the calling number, or Withheld.
15
making and receiving calls
4321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x
14 makingandreceivingcalls(4)
17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3) 23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
16
Receiving a second call while on a call
The incoming call will be diverted to your voicemail unless you have set up Call waiting. See Setting up call waiting on page 20 for more information.
Making conference calls
Your phone can host conference calls with up to five participants. To initiate a conference call, call the first participant. When the first participant is connected, call the second participant by selecting Options > Contacts
Using call waiting
When Call waiting is activated, a pop-up and an audible alert will notify you if another caller is calling you when you are on another call. When you receive this alert you can press the green key to accept the second call. The first call is placed on hold automatically while the second call is taken. By selecting Options > Swap you can switch between calls at any time.
You can end either call at anytime by selecting Options > End held call or End active call.
If you receive a third call while you have one active and one held call, the name or number of the caller will be displayed. Ending either the active or the held call will automatically answer the new call.
If you wish to disconnect the first call to accept the second, select Options > End active call.
If you do not wish to accept the second call, press the red key
. The call is disconnected and the caller details are stored in Missed calls and Info for later retrieval. If you do nothing, the second caller will be diverted to your voicemail. If voicemail has not been activated, then the call will appear as a missed call. See Setting up call waiting on page 20 for more
> Phonebook, select the second participant’s name and press the green key
. When the second participant is connected, select Options > Conference. You are now in a three-way conference call. Repeat for more participants. To end a conference call, select End or press the red key
To answer a new inbound call, press the green key or select Options > Answer. The conference call will be placed on hold. To place all participants into one call, select Options > Conference.
To place an inbound call into conference without answering it first, select Options > Add waiting to conference.
To disconnect individual conference callers, select Options > Disconnect caller and press Select, or the centre selection key. A list of the participants is displayed. Select by highlighting their name or number and press Select, or the centre selection key, to disconnect them from the call.
To speak privately to one participant during a conference call, select Options > Private with a caller and select from the list. To resume the call with all participants, select Options > Conference.
To put individual participants of a conference call on hold, select Options > Hold conference party and choose from the list of current callers displayed.
.
information.
making and receiving calls
4321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x
14 makingandreceivingcalls(4) 17 callinghandsfree
18 using voicemail 18 additional call features (2) 20 advanced call features (3) 23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Making an emergency call
Wireless phones, including IsatPhone Pro, operate using radio signals, wireless networks, landline
Using the volume control
The two volume keys on the side of the phone adjust the call volume.
networks, and user-programmed functions. Because of this, connections in all conditions cannot be guaranteed. You should never rely solely on any wireless device for essential communications like medical emergencies. Emergency calling requirements for satellite phones vary from country to country. Always check your emergency contact numbers and ensure they are stored on your phone before
Muting a call
Select Options > Mute while on a call. To cancel, select Options > Unmute.
Using loudspeaker
Select Loudspeaker at any time during a call.
travelling. Please contact your service provider for specific country information.
calling handsfree
To make an emergency call in the US, dial 911 or 112. Your call will be put through to a call centre which will connect you to the appropriate emergency service. Alternatively, select Menu > Contacts > Emergency numbers. An emergency call is free of charge. Prepay users do not need a positive balance to make an emergency call. Dialling 911 or 112 overides all security locks and bars on your phone.
For details on emergency calling in the rest of the world, please contact your service provider.
You can also use your phone in handsfree mode. Place the phone on its side with the antenna pointing upwards and use loudspeaker or a handsfree headset.
Loudspeaker can be activated at any time during the call. To use the wired handsfree headset, connect it to the audio port at the base of the phone, under the protective cover. To use a Bluetooth headset, see page 42 for more information.
17
making and receiving calls
4321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree
18 usingvoicemail 18 additionalcallfeatures(2)
20 advanced call features (3) 23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
using voicemail
You will be able to receive voicemail messages if your
additional call features
Viewing call length
service provider has enabled voicemail. Your phone automatically checks for voicemails shortly after it has been switched on and connected to the network. It will also send you voicemails that arrive while you are connected to the network.
Your phone logs the duration of outgoing and incoming calls. Press the green key
and Dialled calls appears, which lists the date, time and duration of each call. Use the navigation keys to access Received calls and Missed calls. Alternatively,
If you have a new voicemail, the voicemail icon
select Menu > Call log and make your selection.
will appear in the status bar at the top of the main screen and in Info. To listen to the message, hold down the
key on the keypad for a few seconds
and your phone will automatically connect you to your Inmarsat voicemail. Alternatively, you can dial the short code 570 followed by the green key
or the full international number 00 870 772 001 899 or + 870 772 001 899 and the green key
. Follow the spoken instructions. The default language for voicemail is English, but your service provider may have enabled your voicemail in your chosen language. If you wish to change the voicemail language, follow the spoken instructions or contact your service provider.
You may find the Call duration log useful for checking the Last dialled call duration, and the total time of Dialled calls.
To reset the counter, highlight the value you wish to reset, select Options > Clear and press the left navigation key labelled Select.
To reset all counters, select Options > Clear timers.
Setting the minute counter
Select Menu > Settings > Call settings > Minute counter and select your preferred setting. The default
setting is off. When enabled, your phone will beep after every minute of your call.
18
additional call features
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3) 23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Setting up call summary
Select Menu > Settings > Call settings > Call summary and then use the navigation and centre
selection keys to select On. The default setting is off.
When Call summary is activated, the date, time and duration of the call is displayed.
Alternatively, select Contacts > Phonebook. Use the navigation keys to highlight the contact name, press the centre selection key to open or select Options > Open. Highlight the number to which you would like to assign the speed dial, eg. Mobile. Select Options and select Assign speed dial. Highlight a speed dial slot marked Unassigned, press the centre selection key to assign the phone number to that speed dial
Setting up and using speed dial
slot. To remove speed dial, follow the instructions above and select Remove speed dial.
First, select Menu > Settings > Call settings > Speed dialling and then use the navigation and centre selection keys to select On. The default setting is off. Eight speed dial slots are available, from 2-9. Speed
To speed dial, hold down the appropriate number of the keypad for a few seconds and the phone will automatically dial the number.
dial 1 is reserved for voicemail.
Setting any key answer
From the main screen, press and hold down for a few seconds the number key that you would like to associate with a contact. If the number is not yet assigned, a pop-up will ask if you wish to assign a contact to the key. Select Yes and a list of Phonebook contacts is displayed. Use the navigation keys to highlight the contact and then the contact’s details. Press OK to save your selection.
Select Menu > Settings > Call settings > Any key answer and select On. The default setting is off. When activated, press any key to answer a call.
Deleting all call logs
Select Menu > Call Log. Select Options > Clear all. Press Yes to confirm.
19
additional call features
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2)
20 advancedcallfeatures(3)
23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
advanced call features
Call barring prevents the following call types from
being made or received by your phone: Advanced call features are controlled by the Inmarsat network. To check or change these features, the phone must be connected to the satellite with a signal
Outgoing calls: bars all outgoing calls
International calls: bars all outgoing calls
strength of at least two bars.
International except to home: bars all outgoing calls
Sending your caller ID
Select Menu > Settings > Call settings > Send my
except to other Inmarsat numbers
Incoming calls: bars all incoming calls
caller ID, then select On, Off or Set by network and press OK. Set by network leaves it to the network to select whether Caller ID is displayed. The default setting is Set by Network.
When Send my caller ID is on, your caller ID will be displayed on the recipient’s phone. If this feature is switched off, your caller ID will be hidden and Withheld displayed in its place.
Setting up call waiting
Select Menu > Settings > Call settings > Call waiting, and select Activate. There may be a short delay before the network responds. Activated will
Incoming outside home: bars all incoming calls
except from other Inmarsat numbers
If you are using a SIM card with local country
numbering, the call barring is as described by
the menu.
The first time you set up call barring, you will need to
reset the barring password. Select Menu > Settings
> Call settings > Call barring. Select Options and
navigate to Change barring pass code. Enter the
barring pass code and select OK. The default is 0000.
Enter a new four-digit pass code and select OK. Then
enter the new pass code again to confirm it. appear when the setting has been enabled. The
Call waiting default setting is off. From the Call waiting menu you can also select to Check status or Deactivate. To use call waiting, see Using call waiting
on page 16 for more information.
You will need to enter this new pass code whenever
you change your call barring settings.
To cancel a bar, highlight that type of call in the Call
barring menu, select Options and select Cancel.
To cancel all call barring, select Options and select
Call barring
An IsatPhone Pro SIM card always uses an international number format, + or 00, and the country code, 870.
Cancel all barring. To check the status of a call bar,
highlight that type of call in the Call barring menu,
select Options and select Check status.
20
advanced call features
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2)
20 advancedcallfeatures(3)
23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
The barring code can be entered incorrectly an unlimited number of times. If you have forgotten your code, please contact your service provider.
Note: Fixed number dialling, Call barring and
Call divert does not prevent emergency calling. Call barring and Call divert cannot be active at
the same time.
Diverting calls
If out of reach – when you are out of reach of a
satellite signal this option diverts calls either to your voicemail or to another number
If not available – diverts all ‘If busy’, ‘If no reply’
and ‘If out of reach’ calls. If you assign a divert number for any of these calls, that number will take precedence over the ‘If unavailable’ divert number
After making your selection, you will be prompted to
enter the phone number or voicemail to which calls Select Menu > Settings > Call settings > Call divert.
Call divert allows you to forward incoming calls to
are to be diverted. Select Options to select a number
from your phonebook. your voicemail or another phone number:
To cancel call divert, highlight that type of call in the
Only voice calls – diverts any voice call to your
voicemail or another number
Only data calls – diverts data calls to another phone
number
Only fax calls – diverts fax calls to another phone
number
If busy – when you are engaged on another call, this
option diverts calls either to your voicemail or to
Call divert menu, select Options and select Cancel.
To cancel all call diverts, select Options and select
Cancel all forwarding. To check the status of a call
divert, highlight that type of call in the Call divert
menu, select Options and select Check status.
Note: Fixed number dialling, Call barring and
Call divert does not prevent emergency calling.
Call barring and Call divert cannot be active at
the same time.
another number
Fixed number dialling (FND)
If no reply – this option allows you to select how
long your phone should ring (up to 30 seconds) before the call is diverted to your voicemail or another number
When Fixed number dialling is activated, the user is
limited to dialling or texting only numbers stored in
the FND list. The default setting is off.
21
advanced call features
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2)
20 advancedcallfeatures(3)
23 messaging (6) 29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Activating and de-activating fixed number dialling
Select Menu > Settings > Security, highlight Fixed number dialling from the list and press the centre
selection key. Select On to activate and press the centre selection key or OK. You will be prompted to enter your PIN 2 code. The default PIN 2 is 9999.
Example: To limit calls to UK landlines, create an
FND list entry: +44??????????. Substitute any number
in place of the ? symbols while dialling or sending
a message.
When fixed number dialling is activated, your phone
still enables numbers stored in other areas of Contacts
to be viewed. See Setting up SIM PIN 2 code on page 46 for more information. Contact your service provider if this code was not specified or was reset at purchase.
To add a number to your list, select Menu > Contacts > FND list and press the centre selection key. Press
Options and select either New FND contact or Copy from phonebook. You will then be prompted for the
PIN 2 code.
FND list entries are stored on your SIM card. Only one name and one contact number can be stored for each entry.
Using fixed number dialling
Select Menu > Contacts > FND list and the contact.
Select Call or Send message from Options.
To send email messages when fixed number dialling
is activated, the message centre number should be
added to the FND list. See Message settings on
page 28 for more information on finding your
message centre number.
Note: Fixed number dialling, Call barring and
Call divert does not prevent emergency calling.
Fixed number dialling can restrict your phone to a certain prefix, as well as individual phone numbers. To limit outbound calls or text messages to a specific country or range of corporate numbers, create an FND list entry with the international prefix and local prefix you wish to allow, followed by the correct number of remaining digits replaced by question marks. Press the * key twice to enter a question mark.
22
advanced call features
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3)
23 messaging(6)
29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
23
messaging
Using the message menu
Select Menu > Messaging. Select any one of the
then select the template you would like to use. Edit the text, add recipient and then select Options > Send
SIM messages - to store messages in SIM memory
following options and press the centre selection key or select Options > Open. The functions are:
New message - to create a new message
Entering text
You need to enter text when composing a message,
adding a contact to your phonebook, adding an
Inbox - to store received messages
appointment to your organiser or searching. Your
phone offers two types of text entry mode: predictive
Outbox - to temporarily store messages waiting
and standard.
to be sent. Messages are placed in Outbox, for example, when your phone is not connected to the
Using predictive text entry
network. If sent, messages will be stored in Sent. If unsent, messages will be stored in Drafts
Predictive text mode allows you to use less keystrokes
to type a word as it uses a built-in dictionary as a time-
Drafts - when a message is written but not ready or
saving feature.
able to be sent, the message is saved here
Sent - to store the last 20 messages sent. If you do
not want your sent messages to be saved, select
Menu > Messaging > Options > Settings > Text msg settings > Saving sent messages to off
Saved messages - to store received messages
Templates - If you regularly send similar messages,
you can set up a template. To do this, compose a new message, select Menu > Messaging > New message > Text message and compose the parts of your message that will not change. Select Options > Save as template. To compose a new text message based on this template, select Menu > Messaging > New message > Compose from template and
For example, to type the word hello, you would only
use 5 keystrokes (one for each letter of the word).
When you type h (number 4 on the keypad) a list
appears on the screen. It is not necessary to select the
letter h as when you type e (number 3) the dictionary
begins to narrow down the words that begin with he.
Key number 5 twice to type ll, then number 6 for the
letter o. This will result in the dictionary selecting the
only known word with these sequential letters, ie. hello.
If the dictionary has a number of options for the same
keystrokes it will present a list of words. Use the down
arrow to scroll to the word you require and press the
centre selection key. As always, press the 0 key to
create a space between words.
messaging
654321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3)
23 messaging(6)
29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
If the word you are typing is not in the dictionary,
Word not in dictionary appears. Press OK and select Spell word, type the word you want to enter and press Select. The new word is now saved in your dictionary
for future use.
You can change the text entry settings whilst
Selecting text entry mode
The icon at the top right of your screen displays your
choice of text entry mode and character case. The
default setting is standard text. If you want to change
the text entry mode press the # key repeatedly until
your chosen mode icon is indicated. The modes are: composing a message. Click and hold the # key. A pop-up menu offers options to change the language, text editing mode or to add a new word.
Predictive mode – all capitalised
Note: To change the language of the dictionary used
while composing a text message, select Options > Writing language.
Predictive mode – initial capital only
Predictive mode – no capitals
Using standard (non-predictive) text entry
Standard text entry enables you to key text in manually, letter by letter, without the phone suggesting the word you are attempting to type.
To enter text, repeatedly press a number key, 2-9, until the desired character appears. For numbers, hold the key down longer until the number appears. To insert a space, press the 0 key. For symbols such as
Standard mode – all capitalised
Standard mode – initial capital only
Standard mode – no capitals
Standard mode – numbers only
Standard mode – symbols only punctuation marks, press the * key and then use the navigation keys to select from the menu. Press the # key to change text editing and capitalisation.
To delete text, place the cursor to the right of the character you wish to delete and select Clear. Move the cursor around the message using the navigation keys to insert or delete text anywhere in the message.
Creating a text message
The character limit for a text sent from your phone is approximately 1600 Latin characters or 740 non-Latin characters, ie up to 10 concatenations, including the recipient’s telephone number.
24
messaging
654321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3)
23 messaging(6)
29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Select Menu > Messaging > New message > Text message. A blank screen will appear. Compose your message. See Entering text on page 23 for
From: your phone number@message.inmarsat.com
eg.
From: 870776XXXX@message.inmarsat.com.
more information. When you have finished, add the recipient(s). If their details are already stored in your Contacts select Options > Add recipient and select the name from the list. Use the left and right navigation keys to move between Phonebook and SIM contacts.
If the recipient’s details are not stored, use the up navigation key to move the cursor to the To: line. Enter the recipient’s full international number. If you make a mistake, use the left and right navigation keys to move the cursor and Clear to delete a number.
When you have finished adding recipients, select Options > Send or press the centre selection key.
The character limit for a text sent from your phone to an email address is approximately 1600 Latin characters or 740 non-Latin characters, ie up to 10 concatenations, including the recipient’s email address.
Select Menu > Messaging > New message > Email message. Compose your message. Recipients can be added from stored contacts by selecting Options > Add recipient. Only entries containing an email address will be displayed.
To send your message to an email address which is not stored, use the up navigation key to move the cursor into the To: field and type the address. For
symbols such as the @ sign, press the * key and then If you want to save your message so you can edit or send it later, select Options > Save, or select Options > Exit and confirm that you want to save the text. The message will be saved in the Drafts folder. When you are ready to complete it, select Menu > Messaging > Drafts.
use the navigation keys to select from the menu.
After entering the address, wait for 5 seconds and
the phone will place a ; after the entry, allowing you
to enter another address. When you move the cursor
away from the To: field or open Options, your phone
will check the email addresses entered. If addresses do
not follow the format of a valid email address, they will
Creating a text message for sending
be deleted and an error message displayed.
to an email address
Your phone can also send text messages to email addresses. Instead of displaying your name to the recipient the message will display your details in the following format:
Receiving text and email messages
Messages can be received when the antenna is
deployed and your phone is connected to the
network, even if you are on a call, or when incoming
calls are forwarded to another phone number.
25
messaging
654321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3)
23 messaging(6)
29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
If your phone is switched off when a message is received, the message is stored by the network until your phone is switched on and registered with the network. Delivery will be attempted for the duration that your message remains in the network. To check or change this setting, select Menu > Messaging >
Options > Settings > Text msg settings > Validity period or Menu > Messaging > Options > Settings
> Email settings > Validity period. When you receive a message on your phone, an unread message icon will appear on the status bar. Info will pop-up and display a list of unread messages. If you wish to read the message later, press Close. To read the message, select Menu > Messaging > Inbox. Alternatively, with Info open, use the centre selection and navigation
Replying to sender
Open the message and select Options > Reply. A
new blank message will be displayed and the To: field
will automatically be completed.
Forwarding a message
Open the message and select Options > Forward
> Test message or Email message. The message is
displayed with the cursor flashing in the empty To:
field. Enter the recipient’s number or to add a contact
from the phonebook, press Options > Add recipient.
When the To: field is completed, select Options >
Send. A pop-up confirms that the message has been
sent. The sent message is stored in the Sent list. keys to highlight and open Unread messages.
Calling a number from a received message
Incoming text messages accommodate the full 10 concatenations. However, incoming messages from emails are restricted to approximately 160 Latin and 74 non-Latin characters. If the sender exceeds this limit, the message will be truncated upon receipt.
Viewing your received messages
Inbox lists the last 20 messages received, including message status (read or unread), the sender’s name or number, the first words of the message and the date received. Use the up and down navigation keys to highlight a message and press the centre selection key or select Options > Open.
Open the message and press the green key or
select Options > Call. After the number has been
called, the message is considered read and remains in
the inbox.
Saving details from a received message
Open the message and select Options > Address
clipboard. The sender’s number is displayed. Select
Options > Add to contacts. You can either Create
new or Update existing. Select which field to save the
number in the contacts list, complete other fields as
appropriate and select Options > Save. The contact
will be stored in Phonebook. See Creating a new
contact on page 31 for more information.
26
messaging
654321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3)
23 messaging(6)
29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Saving a received message
To save a received message, open the message you wish to save and select Options > Copy to folder > Saved messages.
Deleting messages
Select the message from the list displayed in any of the message folders and select Options > Delete. A pop-up will appear asking you to confirm the action. Press Yes. To delete all the messages in the folder, select Options > Delete all messages.
Setting up message groups
Open the contact’s details
Call the contact
Send a Text message to the contact
Remove from group to remove the contact from
this group
View group list to view the members of each group
Assign group ringtone to give all members of this
group the same ringtone, so that you will be able to
recognise when a member of the group is calling you.
To send a text message to the whole group, select
Menu > Messaging > New message > Text message If you regularly send the same text or email message
to the same group of people, you can set up a group. Select Menu > Contacts > Groups, then select Options > Create new. Enter a name for your group and select OK, followed by Yes. You can set up a maximum of 20 groups, and the same contact can be a member of more than one group.
or Email message > Options > Add recipient and
then press the right navigation key three times to
move between the tabs. Select the group from the list
and compose your message.
You can also add members to groups directly from
your phonebook. In your phonebook, simply highlight
the contact, select Options > Add to group, then To add members to a group, select Menu > Contacts
> Groups, highlight the group to which you would like to add members and press the centre selection key.
select which group to which you would like to assign
the contact. You can also see which members belong
to a group by selecting Options > Belongs to group. Now select Options > Add member. This will retrieve
your phonebook. Highlight the name of the contact
Sending a text to a group of people
you would like to add to the group and press the left or centre selection key. A group can have any number of contacts.
If you regularly send the same text to a group of
people, you can create a group in your phonebook.
To send the text to a group you have already set up, By selecting Options when a member of the group is
highlighted, you can also:
select Options > Add recipient and then press the
right navigation key twice to display the list of groups.
27
messaging
654321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3)
23 messaging(6)
29 using your GPS location information 30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Using message settings
Select Menu > Messaging > Options > Settings > Text msg settings or Email settings.
Entering your service centre number
It is unlikely that you would need to enter or change
your service centre number unless advised to do so by
your service provider.
Text message settings:
The number of your service centre is required in order
Use same message centre: Always set to Yes.
SMSC management: Both specify the number to
which your phone will despatch your messages for delivery.
Validity period: Specifies the length of time your message will remain in the network, should it be pending for delivery to the recipient.
to send messages. In the unlikely event that this detail
is not on your SIM card, you can enter the number
yourself.
To enter a service centre number, select Menu >
Messaging > Options > Settings > Text msg settings
> SMSC management. If the phone number of your
service centre is displayed, select Options > Exit. If
there is no number in the display, select Options > Saving sent messages: The default setting is on. The setting can be changed if required.
Edit and enter the full international number of the
service centre. You will be prompted to activate the
number. Press Yes. Your phone is now ready to send Long message sending: The default setting is on.
This allows approximately 1600 Latin or 740 non-Latin characters to be sent ie. up to 10 concatenations.
Reply with original / Reply without original: The
and receive messages. Alternatively, select Menu >
Messaging > Options > Settings > Email settings >
Options > Edit and add the email centre number and
select Apply. sender’s original message is included/excluded as part
of any reply that you compose. The default setting is off.
Set defaults: This resets all message settings.
Setting a message delivery expiry period
If your message cannot be delivered, you can change
the length of time your message will remain in the
network. To check or change the expiry period select
select Menu > Messaging > Options > Settings >
Text msg settings > Validity period.
28
messaging
654321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3) 23 messaging (6)
29 usingyourGPSlocationinformation
30 prepay services
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
using your GPS location information
As well as locating your phone’s position for the satellite, you can also view your GPS location and send it as a text message or email.
Viewing your GPS location information
Select Menu > GPS position > Options > View location information to view the date and time of
when your last GPS fix was taken and your latitude and longitude at that time. Your exact location is indicated with a white dot on the world map.
Displaying GPS in metric or imperial measures
Select Menu > GPS position. The Valid GPS fix
When the GPS fix to be used has been acquired, select
Text message or Email message. Only editing of
the recipient field is permitted. Enter the destination
number or email address directly into the To: field, or
choose Options > Add recipient to select an existing
entry from Contacts. You are presented with the list of
Phonebook contacts. Use the left and right navigation
keys to select SIM contacts or Groups.
Obtaining a GPS fix manually
On rare occasions, your phone may continue to show
the GPS fix required
GPS fix is needed in order for your phone to connect
to the network. If this occurs, select Menu > GPS
position. The new GPS fix is displayed. When this
screen is open, your phone will attempt to refresh the
GPS fix every 30 seconds.
icon, which means that a new
screen appears. Select Options > Set unit and make your selection. The default setting is metric units.
Sending your GPS location
Select Menu > GPS position and select Options > Send GPS location. The elapsed time since the last GPS fix was obtained is displayed and you are presented with two options. Select Send to use the
National GPS policies
Some national GPS policies do not allow users to
access their GPS information in particular locations.
Your phone continues to access the GPS satellites
as usual, so its performance is unaffected. However,
your phone will not display its GPS location. For more
information, please contact your service provider. stored value or New to acquire a new GPS fix. Press the red key
to cancel. Make your decision on the basis of any significant distance travelled since the stored GPS fix was obtained. Note that requesting a new fix will temporarily delay the sending of your location.
29
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
13 connecting to the satellite 13 obtaining a GPS x 14 making and receiving calls (4) 17 calling handsfree 18 using voicemail 18 additional call features (2) 20 advanced call features (3) 23 messaging (6) 29 using your GPS location information
30 prepayservices
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
prepay services
If you have a prepay subscription, your service provider will have informed you of the services available to you. Your phone also enables you to make a balance enquiry and redeem prepay vouchers for Inmarsat’s prepay service, free of charge.
Making a balance enquiry
From the main screen enter your balance enquiry code, *106# and press the green key balance and expiry date will be shown on the screen.
Redeeming a prepay voucher
From the main screen enter the top-up code,
*101*VoucherNumber#, eg. *101*1234567890123456# and press the green key
. Your new balance and expiry date will be shown
on the screen.
. Your current
30
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
31 managingcontactsinyourphonebook(2)
33 managing contacts on your SIM card 33 synchronising contacts with Outlook 33 sending and receiving contact details 34 your phone number 34 your service provider number 34 alarm 35 organiser 35 calculator
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
phonebook, contacts & organiser
managing contacts in your phonebook
Contacts can be stored in either your phone’s memory via Phonebook or on your SIM card via SIM contacts. Up to 300 contacts can be stored in the phonebook and up to 250 on your IsatPhone Pro SIM card. To view the contacts in your phone’s memory, select Contacts from the main screen.
Creating a new contact
There are several ways to create a contact. From the main screen type in the number to save, including the full international code. Select Options > Add to contacts > Create new contact. Define the number you are saving, eg. Telephone, Office phone, Mobile phone, Fax etc, then select Options > Save. The saved contact details are displayed.
Alternatively, open the contacts directory either by selecting Menu > Contacts or by selecting Contacts. Highlight the location where you wish to save the contact and press Select. The default setting is Phonebook. You are presented with a list of stored contacts, select Options > New contact. Enter the first name, last name and the telephone number. If you wish to save a contact detail other than phone number, select Options > Add detail and select from the list presented. After entering all relevant details, select Options > Save or press the centre selection key.
Finding a contact
You can find a contact in your phonebook either by using the navigation keys to scroll through the list of all contacts or by entering the first characters of a contact’s name in the search field at the top of the list of contacts. See Entering text on page 23 for more information.
Opening a contact
Highlight the contact’s name in the phonebook and press the centre selection key or select Options > Open. Use the up and down navigation keys to select a number.
Ordering contacts by first or last name
Select Phonebook > Options > Settings > Display name order and then select either First last (to list
them alphabetically by first name) or Last first (to list them alphabetically by last name).
Editing a contact
To change or add details for a contact already in your phonebook, use the up and down navigation keys to highlight the contact, then select Options and select Edit. Move between the details using the navigation keys. Edit the text or numbers. See Entering text on page 23 for more information. To save the changes to the contact, press the centre selection key and then select Yes. Or select Options > Save > Yes.
31
managing contacts in your phonebook
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
31 managingcontactsinyourphonebook(2)
33 managing contacts on your SIM card 33 synchronising contacts with Outlook 33 sending and receiving contact details 34 your phone number 34 your service provider number 34 alarm 35 organiser 35 calculator
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
To discard changes, press the centre selection key and when prompted to save changes, select No. Alternatively, select Options > Save > No. See Entering text on page 23 for more information.
Duplicating a contact
Duplicating a contact can be a quick way to add a new contact with similar details to an existing one.
Highlight the contact you wish to duplicate, select
Calling a contact
Highlight the contact’s name and press the green key
. If there is more than one number stored for that
contact (eg. office and mobile) select one of them
Options > Duplicate and then amend the new contact’s details. When you have finished, save the new contact by pressing the centre selection key followed by Yes.
using the centre selection key.
Texting or emailing a contact
Highlight the contact’s name, select Options > Send message. Select Text message or Email as
appropriate. Write your message and and select Options > Send. If you are sending a text message and there is more than one number stored for that contact select one using the centre selection key.
Deleting a contact
Select Menu > Contacts or press Contacts. Select from the list. Use the navigation keys to highlight the stored contact that you would like to delete. Select Option > Delete. You will be prompted to confirm the deletion by pressing Yes.
Deleting all contacts
32
Open your phonebook, select Options, select Delete all and then select Yes.
managing contacts in your phonebook
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
31 managing contacts in your phonebook (2)
33 managingcontactsonyourSIMcard 33 synchronisingcontactswithOutlook 33 sendingandreceivingcontactdetails
34 your phone number 34 your service provider number 34 alarm 35 organiser 35 calculator
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
managing contacts on your
To delete all contacts from your SIM card, select Menu > Contacts > SIM contacts > Options > Delete all.
SIM card
To find out how many contacts are stored on your SIM
Contacts can be stored on your SIM card as well as in Phonebook. Storing contacts on your SIM card allows you to move contacts from one phone to another. Storing contacts on both the SIM card and the phonebook allows you to back-up your contacts.
To view the contacts on your SIM card, select Menu > Contacts > SIM contacts. You can navigate, edit, delete, make calls or send texts in exactly the same way as Phonebook.
To copy a contact from your SIM card to your phonebook highlight the contact in SIM contacts, select Options and select Copy to phonebook.
To copy all SIM card contacts to Phonebook, this option arises when the SIM card is inserted. The first time Contacts is accessed after inserting the SIM card, you will prompted to Copy SIM contacts to Phonebook and to confirm the action. Please note that this process may take a little time.
To copy a contact from your phone’s memory to your SIM card, select Phonebook and highlight the contact. Select Options > Copy to SIM.
card and how many more you can add, select Menu > Contacts > SIM Contacts > Options > SIM details.
synchronising contacts with Outlook
The contact synchronisation tool, supplied with your phone, enables you to transfer contact information held in Microsoft Outlook or Outlook Express on your PC with that stored on your phone. Run the CD, supplied with your phone, to download the Contact synchronisation tool and to access the “How to synchronise your contacts” guide. These are also downloadable from inmarsat.com/isatphone.
sending and receiving contact details
To send a business card, highlight the appropriate contact in your phonebook or SIM contacts folder and select Options > Send business card. Select either Text message or Email message. A text or email message is displayed including all details stored for this contact in the body of the message. Enter the full international phone number of the recipient in the To: field or select Options > Add recipient to specify a stored contact. Select Options > Send.
33
sending and receiving contact details
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
31 managing contacts in your phonebook (2) 33 managing contacts on your SIM card 33 synchronising contacts with Outlook 33 sending and receiving contact details
34 yourphonenumber 34 yourserviceprovidernumber 34 alarm
35 organiser 35 calculator
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
When you receive a business card, it will appear as a normal message in your Inbox, but the title of the message will be Business card. Highlight the message and press the centre selection key or select Options > Open. The contact details are presented like any other entry in the phonebook. To save Business card details, select Options > Create new or Update existing.
alarm
You can use your phone as an alarm clock. When set, the alarm alarm will sound for 60 seconds at the same volume as the phone is set to ring. If you do not press a key while the alarm is sounding it will snooze for 9 minutes
icon is displayed on the status bar. The
before sounding again. This will continue until you
Business card details are saved to your phonebook.
switch the alarm off.
Once the details have been saved, the original message is deleted from your Inbox.
The alarm can also be used to remind you of upcoming events in your organiser. See Creating an entry in your organiser on page 35 for more information.
your phone number
From the main screen, open Info by pressing the centre selection key and selecting My phone number.
Your phone number is usually programmed onto your SIM card by your service provider. If not, the entry will be blank. You can enter the number yourself by selecting Menu > Contacts > My phone number. If a SIM card is subsequently inserted with a stored phone number, your entry will be overwritten.
your service provider number
Open Info by pressing the centre selection key and selecting Service provider or for full details select Menu > Contacts > Service provider. These details are programmed onto your SIM card and are not editable.
Setting an alarm
Select Menu > Alarm and select the type of alarm. Once alarm sounds the next time the clock shows
the selected time. Recurrent alarm sounds regularly, on selected days of the week. Enter the alarm time and select OK. If this is a recurrent alarm, use the navigation and centre selection keys to tick which days of the week it should sound, then select OK.
Silencing a ringing alarm
When the alarm sounds, select Stop or the centre selection key. If you press the right selection key Snooze, it will sound again in 9 minutes.
Cancelling an alarm
Select Menu > Alarm, select which alarm you would like to remove, then select Options > Remove and confirm your choice.
34
sending and receiving contact details
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
31 managing contacts in your phonebook (2) 33 managing contacts on your SIM card 33 synchronising contacts with Outlook 33 sending and receiving contact details 34 your phone number 34 your service provider number 34 alarm
35 organiser 35 calculator
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
organiser
The organiser is a calendar allowing you to record and view appointments and to set reminder alarms.
Personalising your organiser
Select Menu > Extras > Organiser > Options > Organiser settings. From this menu you can change:
Calendar view – view by month, week or day
Browsing your organiser
Select Menu > Extras > Organiser to open your organiser. The current month, with today’s date highlighted, is displayed. An appointment is indicated by a small green square in the corner of the calendar entry. The indicator is red when the appointment is for today. To view any particular day in detail, highlight the day and then select Options > Open or press the centre selection key.
Use the navigation keys to move between days and months. To view a week at a time instead of a month select Options > View week. If you would like to view a date that is not displayed in the month or week views, select Options > Go to date, enter the date and select OK.
Creating an entry in your organiser
Select Menu > Extras > Organiser. Highlight the relevant day using the navigation keys or Options > Go to date and select Options > Create entry. Enter the appropriate details and select Options > Save. When the alarm is set to on, at the specified time, the appointment subject name will display and an alert will sound. The day’s appointments are listed in Info.
Alarm tone – if this is set to off, the appointment’s
name will be displayed at the specified time, but the alarm will not sound
Week start day – start day for week and month
views
Week view title option – week view displayed by
day or week number
Auto erase option – automatically deletes past
appointments or after a specified duration
calculator
The phone’s calculator allows you to carry out simple mathematics using the phone’s keypad and the on­screen icons.
Select Menu > Extras > Calculator. Enter numbers using the keypad. Use the navigation keys to highlight operations such as + or -, and select them with the centre selection key. For a decimal point, either select the . icon, or press * on the keypad.
35
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
data
data, modem, email and fax
The ‘How to’ guide is downloadable from
inmarsat.com/isatphone
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
36
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
37 sounds,ringtonesandproles(2)
39 setting phone language 40 setting date and time 40 setting time zone 41 customising display settings 41 setting up keypad lock 41 setting up phone lock 42 bluetooth (2) 43 operating a closed user group (CUG) 43 reset all settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
personalised settings
sounds, ringtones and proles
Your current sound profile is always displayed in the status bar of the main screen, and can also be accessed via Info.
To change your phone’s sound profile, select Menu > Profiles, and highlight the one you want and press the centre selection key. There are four sound profiles:
• General – for everyday use
• Silent – no vibration or sound
• Loud – for noisy environments
• Vibrate only – vibration and no sound
You can customise any of these profiles by highlighting it, selecting Options and selecting Personalise. This allows you to change the following aspects of the sound profile:
• Vibrate mode – on or off
• Alert volume – sound level
• Keypad volume – sound level when a key is pressed
• Alert ring mode – constant, ring once, beep, silent
or increasing volume
• Ringtone – the sound your phone makes when it
receives a call
• Key sound – the sound your phone makes when a
key is pressed
• Message alert – the sound your phone makes when
it receives a text message
Highlight the setting you would like to change, press the left or centre selection key, use the navigation keys to alter the setting and press Select.
To restore the default settings for a sound profile, highlight the profile, select Options > Reset to default.
Selecting a ringtone
Each profile can play one of 8 ringtones to notify you of an incoming call.
Select Menu > Profiles and highlight the appropriate profile. Select Options > Personalise > Ringtone from the list and press Select or the centre selection key. The current ringtone for the profile is played and highlighted in the list. Use the navigation keys to highlight and hear the other ringtone files available. Press Select or the centre selection key to specify the highlighted ringtone.
If no sound is heard when you highlight a ringtone, the Alert volume for your profile may be set to 0. This is the default for both Silent and Vibrate only. To change the ringtone volume, select Back to return to Profiles. Highlight Alert volume and press Select.
37
sounds, ringtones and proles
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
37 sounds,ringtonesandproles(2)
39 setting phone language 40 setting date and time 40 setting time zone 41 customising display settings 41 setting up keypad lock 41 setting up phone lock 42 bluetooth (2) 43 operating a closed user group (CUG) 43 reset all settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Allocating a unique ringtone to callers
You can allocate a specific ringtone to a contact. Regardless of the active profile, the allocated ringtone will be used for the specified caller, but the alert volume of the active profile will be respected.
Highlight the desired contact entry in your Phonebook or SIM contacts and press the centre selection key or select Options > Open. Highlight the relevant contact detail and select Options > Assign ringtone. From the list of available ringtones, highlight your preference and press Select. The name of the ringtone will be displayed under the contact detail specified.
To remove an associated ringtone, open the contact entry, highlight the ringtone and select Options > Remove ringtone.
Setting phone and writing language
The display and writing language of the phone can be changed by selecting Menu > Settings > Language. Highlight any of the following options and press Select:
• Phone language — to set the display language
of the phone
• Writing language — to set the texting language
of the phone
38
• Predictive text — to set the text editing mode
for composing messages
sounds, ringtones and proles
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
37 sounds, ringtones and proles (2)
39 settingphonelanguage
40 setting date and time 40 setting time zone 41 customising display settings 41 setting up keypad lock 41 setting up phone lock 42 bluetooth (2) 43 operating a closed user group (CUG) 43 reset all settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
setting phone language
The first time you switch on your phone, you will be prompted to select the display language. You can change this at any time. Select Menu > Settings > Language > Phone language, highlight the desired language and press the left or centre selection keys.
If you do not understand your phone’s current language setting, follow these directions to navigate to the Phone language menu.
• Press the red key to return to the main screen
• Press the left selection key to go to the menu screen
• Press the down navigation key twice to highlight the
Settings
icon
Setting writing language
Select Menu > Settings > Language > Writing language. Select the desired language and press OK.
Setting predictive text
The predictive text setting is used to set the text editing mode for composing messages. Select Menu > Settings > Language > Predictive text. Select Available or Hidden. The default setting is available. See Using predictive text entry on page 23 for more details.
Changing keypad
Your phone is supplied with a Latin keypad as standard. Dual-alphabet keypads are available in Latin with Arabic, Chinese, Japanese or Russian characters.
• Press the centre selection key to open Settings
• Press the down navigation key twice to highlight the
Language
icon and press the centre selection
If your phone does not have your preferred keypad, contact your service provider.
key
• Press the centre selection key and use the
navigation keys to highlight the correct language and press the centre selection key again to change the phone’s language
39
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
37 sounds, ringtones and proles (2) 39 setting phone language
40 settingdateandtime 40 settingtimezone
41 customising display settings 41 setting up keypad lock 41 setting up phone lock 42 bluetooth (2) 43 operating a closed user group (CUG) 43 reset all settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
setting date and time
Your phone automatically receives UTC time from GPS satellites. The first time you use your phone, you will be prompted to select a language from the list, followed by the option to select your local time. When completed, local time will be displayed on the status
setting the time zone
You may wish to change the local time zone on your phone if you move to a new location or if your new phone is not displaying the correct time zone. You may also wish to know the time in another location, eg. your head office.
bar.
Setting the local time zone
You will need to reset the time when you travel to different time zones. The Date and time menu lets you change the date and time format.
Setting the time
Select Menu > Extras > Date and time > Time settings.
Setting the date
Select Menu > Extras > Date and time > Date settings.
Select Menu > Extras > World time. The world time map appears. Select Options > Select > Local time zone. Use the navigation keys to highlight the required time zone and press Select.
Setting the remote time zone
Select Menu > Extras > World time. Select Options > Select remote time zone. Use the navigation keys to highlight the required time zone and press Select.
Setting daylight saving time (DST)
Select Menu > Extras > World time. Select Options and select from a list to enable/disable local/remote DST. DST is displayed as 0 or +1 on the world map.
40
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
37 sounds, ringtones and proles (2) 39 setting phone language 40 setting date and time 40 setting time zone
41 customisingdisplaysettings 41 settingupkeypadlock 41 settingupphonelock
42 bluetooth (2) 43 operating a closed user group (CUG) 43 reset all settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
customising display settings
Lighting the keypad and screen
setting up keypad lock
The keypad lock disables the keypad and prevents accidental dialling. When activated, the phone will
The backlights for the screen and keypad can be controlled by going to select Menu > Settings >
respond to the green or reject call.
and red keys to answer
Display. Select any one of the following options and press Select to save your changes.
Select Menu > Settings > Security, select Automatic keypad lock, and then select the duration before the
• Brightness – to set the brightness of the screen
• Screen light – to set the duration for screen
backlights
• Keypad light – to set the duration for keypad
backlight
• Screen standby – to set the duration for the screen
backlights after the last keystroke
keypad is locked. Deactivate the automatic keypad lock using the same menu.
To lock the keypad, ensure the main screen is displayed, press the centre selection key followed by the * key within 3 seconds. The keypad locked icon is displayed on the status bar.
To unlock the keypad, press the centre selection key followed by the * key on the keypad within 3 seconds.
setting up phone lock
Phone lock protects your phone against unauthorised use.
Select Menu > Settings > Security and select Phone lock. Specify the idle period, from 30 seconds to 30 minutes, after which time the phone will automatically lock. You will be prompted to Enter phone lock code. To unlock the phone, enter the code when prompted. The default admin code is 123456. See Setting up the admin code on page 45. The new setting will be accepted when the code is accepted.
41
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
37 sounds, ringtones and proles (2) 39 setting phone language 40 setting date and time 40 setting time zone 41 customising display settings 41 setting up keypad lock 41 setting up phone lock
42 bluetooth(2)
43 operating a closed user group (CUG) 43 reset all settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
bluetooth
The Bluetooth connection on your phone allows you to connect wirelessly to a Bluetooth headset enabling you to use the phone in handsfree mode.
The device should now be listed in the Paired devices menu. Highlight it and press the left selection key, then select Connect from the menu. The device should now be listed on the Connected devices menu accessed from the Bluetooth menu. This icon indicates that your phone is connected with a
To activate Bluetooth connectivity select Menu >
Bluetooth headset.
Settings > Bluetooth. Select Settings > Bluetooth and select On. The Bluetooth appears in the status bar.
icon indicator
Whenever the device attempts to make a connection with your phone, you will be prompted whether you want to accept the connection. To automatically
Connecting a new Bluetooth device
The first time you use a particular Bluetooth headset with your phone, you will need to pair the phone and the headset. Ensure the Bluetooth headset is switched on before you begin.
Select Menu > Settings > Bluetooth > Paired devices. A list of Bluetooth devices in range of your phone will appear on the screen. If the device does not appear, select Options and select Search for devices from the new menu that appears. Searching... will be displayed at the top of the screen, followed by the names of all the devices in range. A blue tick will be displayed next to any devices already paired with
accept connection requests from a particular device, highlight it in the Paired devices menu, select Options and select Set as authorised. You should only authorise devices that belong to you, or that you trust. If you no longer want a device to be authorised, select Set as unauthorised.
To connect a different headset, you must disconnect the current headset. Highlight the device on the
Connected devices menu, select Options and select Disconnect.
If you no longer want a headset to be paired with your phone, highlight it on the Paired devices menu, select Options and then select Delete.
your phone.
Other choices in the Options menu are Rename,
Select the device you want to pair and enter its pass code. Bluetooth devices such as headsets generally have their pass code set in the factory and printed either on the device or its packaging. Some devices
which allows you to select a more descriptive name for your headset, and Device attribute, which displays the headset’s name, and the time and date at which it was connected.
allow you to set the pass code yourself.
42
bluetooth
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
37 sounds, ringtones and proles (2) 39 setting phone language 40 setting date and time 40 setting time zone 41 customising display settings 41 setting up keypad lock 41 setting up phone lock 42 bluetooth (2)
43 operatingaclosedusergroup(CUG) 43 resetallsettings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
When you are not using Bluetooth connectivity, select Bluetooth > Off or My phone’s visibility > Invisible. This prevents unauthorised connection. Do not pair with an unknown device.
reset all settings
Select Menu > Settings > Reset settings. You will be prompted for the Admin code in order to make this change. See Setting up admin code on page 45 for
Setting up Bluetooth lock
If Bluetooth lock is enabled, the phone will require the admin code to be entered before Bluetooth settings can be changed. See Setting up the admin code on page 45 for more information. The default setting is off.
To enable or disable this feature, select Menu >
more information. Returning to default settings will not affect your admin or user codes, PINs, organiser entries, contacts, messages or call logs. To return these to default setting or to delete these entries see:
Setting up SIM PIN code on page 46
Setting up SIM PIN 2 code on page 46
Settings > Security and select Bluetooth lock from the list. Select On or Off and then enter Admin code.
operating a closed user group (CUG)
The Closed User Group (CUG) service allows you to form closed user groups from which access is restricted. A user may be a member of one or more CUGs. Members of a specific CUG can communicate
Deleting a contact on page 32
Deleting SIM contacts on page 33
Deleting messages on page 27
Deleting all call logs on page 19
amongst themselves but not, in general, with users outside the group. This feature is operated by your service provider who will provide further instructions on its use. The default setting is off.
To enable, select Menu > Settings > Security >
Closed user group, select On, enter your CUG number and press OK.
43
Group numbers range from 0-9. If the CUG is on, the CUG index
icon appears on the status bar.
bluetooth
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
44 securitylocksandcodes
45 security features controlled by the phone 46 security features controlled by the SIM card 46 security features controlled by the network
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
security
security locks and codes
Security features Action Default Default Code controlled by setting code length
the phone
Keypad lock Only the green and red keys are active Centre
selection key and *
Admin code Creates Phone lock Off 123456 6 digits
Restricts access to Bluetooth Restricts access to Reset settings Creates User code Off 4-6 digits
the SIM card
PIN Restricts access to SIM card Off 8888 4-8 digits
PIN 2 Restricts access to Fixed number dialling Off 9999 4-8 digits
the network
Barring password Restricts access to Call barring Off 0000 4 digits
44
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
44 security locks and codes
45 securityfeaturescontrolledbythephone
46 security features controlled by the SIM card 46 security features controlled by the network
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Security can be controlled by the phone, the SIM card or the Inmarsat network. This enables you to match security requirements to your needs. The keypad lock prevents accidental dialling; the phone lock prevents an unauthorised user from using your phone even if they replace the SIM card. The SIM PIN prevents an unauthorised user from using your SIM even if they place it in another phone. The admin code restricts access to particular features on the phone. For example, an individual might only wish to activate the keypad lock. A corporate organisation might choose to restrict functions available to their employees by
Setting up the admin code
Select Menu > Settings > Security and select Admin code. You will be prompted for the current code. The
default setting is 123456. When this is accepted, you will be prompted to enter your new code and then confirm it. The code must be 6 digits long. If you lose your admin code, contact your service provider. The default setting is off.
The admin code can be entered incorrectly an unlimited number of times. If you have forgotten your code, contact your service provider.
activating the admin code and issuing a user code.
security features controlled by the phone
Access to your phone can be restricted by the keypad lock to prevent accidental dialling (see Setting up keypad lock on page 41 for more information) or by activation of the admin code.
Setting up the user code
Select Menu > Settings > Security and select User code. You will be prompted to enter the 6-digit Admin code. Once this is accepted, you will be prompted to
create a new user code and to confirm it. The code can be 4-6 digits in length. The default setting is off. The user code can be entered incorrectly an unlimited number of times. If you have forgotten your code, contact your phone’s administrator.
The admin code can be activated to create a Phone lock, restrict access to Bluetooth lock, Reset settings and to create a User code so that a third party can use the phone but not have access to the restricted features. See Setting up Bluetooth lock on page 43 and Reset all settings on page 43 for more information.
45
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
44 security locks and codes 45 security features controlled by the phone
46 securityfeaturescontrolledbytheSIMcard 46 securityfeaturescontrolledbythenetwork
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
security features controlled by the SIM card
Access to your SIM card can be restricted by activating its PIN code. The advanced call feature, Fixed number dialling, can be protected by your SIM PIN 2 code. See Fixed number dialling on page 21 for more information.
Setting up SIM PIN code
Select Menu > Settings > Security > PIN request and select On. You will be asked to enter your SIM’s PIN code. If you make an error entering the number, press Cancel to clear the digits and re-enter. Press the centre selection key or OK. The default 4-8 digit code for SIM PIN is 8888. The default setting is off.
To change the PIN code stored on your SIM card, select Menu > Settings > Security > Set PIN. Enter the existing PIN code, then the new PIN. Repeat the new PIN to confirm it.
If the PIN code is entered incorrectly three times, your SIM card can only be unlocked using the PUK code. Contact your service provider if you do not have a record of your PUK code. If the PUK code is entered 10 times incorrectly the SIM will lock and you should contact your service provider. The default setting for PIN is off.
Setting up SIM PIN 2 code
The default 4-8 digit code for PIN 2 is 9999. The default setting is off.
If the PIN 2 code is entered incorrectly three times, your SIM card can only be unlocked using the PUK 2 code. Contact your service provider if you do not have a record of your PUK 2. If the PUK 2 code is entered 10 times incorrectly the SIM will lock and you should contact your service provider. To change the PIN 2 code, select Menu > Settings > Security > Set PIN
2. Enter the existing PIN 2 code, then the new PIN 2 code. Repeat the new PIN 2 code to confirm it.
security features controlled by the network
When enabled, the advanced call feature, Call barring, is protected by a code. The default setting is off. See Call barring on page 20 for more information.
46
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
troubleshooting
Problem Solution
My phone will not switch on
My phone cannot make or receive calls
• Check if the battery is inserted correctly
• Check if the battery needs charging. Charging for 20 minutes should provide
enough power to switch the phone on
• If the battery does not charge it has probably exceeded its usage period and
you will need to replace it with a new one
• Ensure the SIM card is inserted in the phone and is fully provisioned by your
service provider
• Check you have a valid GPS fix (See Using your GPS location information on
page 29 for more information)
• Ensure the phone’s antenna is fully extended and you have a clear line of
sight to the satellite. See Connecting to the satellite on page 13 for more information. A least two signal bars are required to make and receive calls
• If you have less than two bars signal strength, rotate the phone and angle
the antenna until the signal strength increases and you are able to make and receive calls
47
• If the phone has sufficient signal strength and cannot make or receive calls,
check if Call barring (page 20), Diverting calls (page 21) or Fixed number dialling (page 21) have been activated
• If you have a prepay subscription, check your prepay balance to ensure
you have sufficient credit to make a call. See Making a balance enquiry on page 30 for more information
• Contact your service provider if you are unable to resolve the problem
troubleshooting
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Problem Solution
My phone cannot receive a text message
My phone continues to display Searching satellite…
My phone displays a language I do not understand
• The phone can store a maximum of 20 messages in its memory. If the
memory is full, delete a few texts to free up memory for new messages. See Deleting messages on page 27 for more information
• If you still cannot receive a text, your service centre number may not be
correct. See Entering your service centre number on page 28 for more information or contact your service provider
• Ensure your phone’s antenna is fully extended
• Ensure your phone’s antenna is pointed towards the satellite. Press Help for
onscreen guidance. Consult the Coverage map on page 8 to ensure you are within coverage
• Ensure there is a clear line of sight to the satellite with no obstacles which
could block the signal. See Connecting to the satellite on page 13 for more information
• Contact your service provider if you are unable to resolve the problem
• Press the red key to return to the main screen
• Press the left selection key to go to the menu screen
48
• Press the down navigation key twice to highlight the Settings icon
• Press the centre selection key to open Settings
• Press the down navigation key twice to highlight the Language icon
and press the centre selection key
• Press the centre selection key and use the navigation keys to highlight the
correct language and press the centre selection key again to change the phone’s language
troubleshooting
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Problem Solution
My phone does not display a GPS position
My phone does not seem to receive voicemails
My phone and/or SIM has been lost or stolen
How do I contact my service provider?
• Some national policies do not allow users to access their GPS information
in particular locations. Your phone continues to access the GPS satellites as usual, but your phone will not display its GPS location
• Ensure your service provider has enabled voicemail
• If you have not used your phone and connected to the network for some
time, it may be that your voicemails have been automatically deleted from the network. Ensure that you connect to the network at regular intervals
• Contact your service provider as soon as possible so your phone and/or SIM
can be barred
• Your service provider number is stored on your SIM card. To view your
service provider open Info by pressing the centre selection key and selecting Service provider
49
troubleshooting
321
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
50 caringforyourIsatPhonePro(2)
51 certications
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
care and maintenance
caring for your IsatPhone Pro
Your IsatPhone is a highly sophisticated electronic device. Complying with the following recommendations will help you to protect your warranty coverage and extend your phone’s life:
Keep your phone dry. Liquids or moisture can
contain minerals that will damage electronic circuits. If your phone does get wet, dry it with a soft absorbent cloth as soon as possible, remove the battery and allow your phone and battery to dry completely before replacing it
The connector covers are intended to protect
your phone. When the connectors are not in use, keep these covers firmly closed at all times. Ensure that the connectors are free from dust or dirt before connecting any accessory. When closing the connector cover, ensure the area around the connectors, and the rubber sealing surfaces of the cover are clean and free from dirt. Ensure that the cover is fully closed to give maximum protection to your phone
Do not store your phone in dusty, dirty or damp
areas as this may shorten its life
Do not store your phone in direct sunlight, or in
places where the sun’s heat can be focused, like on the dashboard of a vehicle
Do not store your phone and battery in extreme
cold and hot areas exceeding a temperature range of -20ºC to +70ºC (-4ºF to +158ºF). Extreme temperatures can shorten the life of your phone and damage the battery
Your phone’s operating temperature range is
–20°C to +55°C (-4°F to +131°F). The charging temperature range is 0°C to +45°C (+32°F to +113°F)
If you are carrying a separate battery, keep it inside
the plastic bag supplied. Always keep batteries separated from other metallic objects and keep it dry to prevent damage
If your phone displays Battery overheating, switch
it off and place in a cool area
Do not use harsh chemicals, cleaning solvents or
strong detergents to clean your phone
Do not paint your phone
Do not attempt to disassemble your phone or
undertake repairs yourself
Use only the Inmarsat-supplied or an approved
replacement antenna. Unauthorised antennas, modifications or attachments could damage the device and may violate regulations governing radio devices
50
care and maintenance
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
50 caringforyourIsatPhonePro(2) 51 certications
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Use only Inmarsat-supplied or approved batteries,
and recharge your battery with Inmarsat-supplied or approved chargers for the phone
Unplug the charger from the power socket and your
phone when not in use. Do not leave a fully-charged battery connected to a charger, as overcharging may shorten its life. The battery can be charged and discharged hundreds of times, but it will eventually wear out. Batteries gradually lose their charge even when the phone is completely switched off. When the talk and standby times are noticeably shorter than normal, replace the battery
When using any cable connections with your phone,
ensure that it cannot be stepped on, tripped over or otherwise subjected to damage or stress
Upgrade your phone’s firmware when advised to do
so by Inmarsat or your service provider
These suggestions apply equally to your phone, battery, chargers, and any accessory. If your phone is not working properly, contact your service provider
51
certications
Your IsatPhone Pro is certified with an Ingress Protection rating of IP54, which means that your phone is resistant to dust and splashing.
care and maintenance
21
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
52 europeandeclarationofconformity
andCEmarking
53 FCC Part 15 declaration 53 GMPCS 53 Industry Canada 54 disposal of electrical and electronic
equipment and batteries within the European Economic Area
54 RoHS compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
regulatory and compliance
european declaration of conformity and CE marking
0168 Inmarsat Global Limited hereby declares that IsatPhone Pro is in conformity
with the essential requirements and other relevant provisions of the R&TTE
Directive (1999/5/EC).
A copy of the original Declaration of Conformity can be found at: inmarsat.com/isatphone.
BABT Forsyth House, Churchfield Road, Walton-on-Thames,
Surrey, KT12 2TD, United Kingdom.
Restrictions on use In France, outdoor use of Bluetooth must be limited to 10 mW EIRP within the of IsatPhone Pro in frequency band 2454 MHz to 2483.5 MHz. the European Economic Area In Italy, outdoor use of Bluetooth outside one’s own premises requires
a general authorisation.
IsatPhone Pro is in conformity with the following standards and/or normative documents:
Health and Safety: EN 60950-1, EN 50360, EN 50361
60 notices
61 protection of personal information
62 index
52
EMC: EN 301 489-1, EN 301 489-17, EN 301 489-20
Spectrum: EN 300 440, EN 301 328, EN 301 681
The technical files relevant to the above declaration are held at Inmarsat Global Limited, 99 City Road, London EC1Y 1AX, United Kingdom.
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
52 european declaration of conformity
and CE marking
53 FCCPart15declaration 53 GMPCS 53 IndustryCanada
54 disposal of electrical and electronic
equipment and batteries within the European Economic Area
54 RoHS compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
FCC Part 15 declaration
IsatPhone Pro complies with Part 15 of the FCC Rules
Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected and, as such, operation is subject to the following two conditions:
Consult the dealer or an experienced radio/TV
technician for help 1 This device may not cause harmful interference, and
FCC caution: Under 47 CFR §15.21, changes
2 This device must accept any interference received,
including interference that may cause undesired operation
or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found
to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference.
If this equipment does cause interference to radio or television reception, which can be determined
GMPCS
IsatPhone Pro carries the International Telecommunication Union (ITU) Global Mobile Personal Communications by Satellite (GMPCS)-MoU mark.
Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
by turning the equipment off and on, the user is encouraged to try to correct the interference as follows:
Reorient or relocate the receiving antenna
53
Increase the separation between the equipment
and the receiver
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
52 european declaration of conformity
and CE marking 53 FCC Part 15 declaration 53 GMPCS 53 Industry Canada
54 disposalofelectricalandelectronic
equipmentandbatterieswithinthe
EuropeanEconomicArea 54 RoHScompliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
disposal of electrical and electronic equipment and batteries within the European Economic Area
Directive 2002/96/EC regulates the disposal of electrical and electronic equipment in the EU and Directive 2006/66/EC regulates the manufacture and disposal of batteries in the EU. Inmarsat has joined an EU certified Producer Compliance Scheme (PCS) to meet its obligations as a producer under these Directives.
The crossed out wheeled-bin symbol on IsatPhone Pro and its rechargeable battery reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. This applies to the EU and other locations where separate collection systems are available.
RoHS compliance
Electronic equipment and batteries should not be included as household waste but should be left at an appropriate collection point for recycling. This helps prevent potential negative consequences for the environment and human health. Check local regulations by contacting your local city office, your household waste disposal service, the vendor of your phone or calling Inmarsat’s or your local service provider’s call centre. Do not attempt to remove internal batteries. Internal batteries shall be removed only by a waste treatment facility or trained service professional.
IsatPhone Pro complies with the EC Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2002/95/EC (RoHS).
54
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
disclaimers
This user guide is published by Inmarsat without any warranty. Except as provided by applicable law and in the IsatPhone Pro end-user warranty, no warranties of any kind, either express or implied, including, without limitation, the implied warranties of satisfactory quality, merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or completeness of this user guide. Inmarsat reserves the right to make changes to this user guide at any time and without prior notice.
All illustrations are for illustration only and are not an accurate depiction of an actual IsatPhone Pro.
All rights are reserved.
55
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
accessories
Inmarsat provides the following in-box accessories with the IsatPhone Pro:
Battery
CD
Mains charger and four universal plug adaptors
Car charger
Micro USB cable
Wired handsfree headset
Wrist strap
Inmarsat reserves the right to add or delete accessories from this list in our absolute discretion.
56
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
export controls
IsatPhone Pro and in-box accessories may contain commodities, technology and/or software subject to export controls and regulations imposed by the US and other countries. Diversion contrary to law is prohibited.
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
57
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
malware
Malicious software (also commonly referred to as malware) is software that can harm the phone or other computers. Malware or harmful applications can include viruses, worms, spyware, and other unwanted programmes.
While the phone does employ security measures to resist such efforts, Inmarsat does not warrant or represent that the phone will be impervious to the introduction of malware. You can, however, reduce the risk of malware attacks by exercising care when downloading content or accepting applications, refraining from opening or responding to messages from unknown sources, using trustworthy services to access the Internet, and only downloading content to IsatPhone Pro from known, reliable sources.
58
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
downloading content
IsatPhone Pro has the capability to download, store and forward additional content. The use of such content may be restricted or prohibited by rights of third parties, including but not limited to restriction under applicable copyright laws. You, and not Inmarsat, are entirely responsible for additional content that you download to or forward from your phone.
Prior to your use of any additional content, please verify that your intended use is properly licensed or is otherwise authorised. Inmarsat does not guarantee the accuracy, integrity or quality of any additional content or any other third party content.
Under no circumstances will Inmarsat be liable in any way for your improper use of additional content or other third party content.
59
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
notices
INMARSAT is a registered trademark of the International Mobile Satellite Organisation; the Inmarsat LOGO is a registered trademark of Inmarsat (IP) Company Limited. Both trademarks are licensed to Inmarsat Global Limited.
Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc. and any use of such mark by Inmarsat is under licence.
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
Microsoft Outlook, Microsoft Outlook Express, Microsoft Windows Vista SP1, Microsoft Windows XP Pro SP3 are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries.
Other product and company names mentioned herein may be the trademarks of their respective owners.
Copyright © Inmarsat Global Limited 2010.
60
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
protection of personal information
The user is advised to erase personal data before disposing of the phone. Deleting data from the phone memory does not ensure that it cannot be recovered. Accordingly, Inmarsat does not warrant against recovery of information.
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
61
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
62 abc
63 c d e f g 64 g h i k l m 65 m n o p q r 66 s t u v w
index
a
accessories 56 admin code 45 alarm
cancelling 34 setting 34 silencing 34
any key answer 19
b
barring calls 20 battery
care 50 charging 11 inserting 10 low power alert 11 removing 10
bluetooth
connecting 42 lock 43 security 42
business card 34
c
calculator 35 calendar 35
call waiting
setting 20 using 16
caller ID
sending 20
calls
additional features 18 advanced features 20 barring 20 conference 16 declining 15 delete call logs 19 dialling 14 diverting 21 emergency 17 from contacts 14 from received message 26 handsfree 17 length 18 mute a call 17 receiving a call 15 receiving a second call 16 returning 15 summary 19 volume control 17
while on another call 15 car charger 11 CD 9
62
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
62 a b c
63 cdefg
64 g h i k l m 65 m n o p q r 66 s t u v w
d
charger
car 11 mains 11
solar 11 USB 11
closed user group
operating 43
code
admin 45 PUK 46 PUK 2 46 SIM PIN 46 SIM PIN 2 46
user 45 conference calling 16 contact
calling a contact 32
creating 31
deleting 32
deleting all 32
duplicating 32
editing 31
emailing 32
finding 31
opening 31
ordering by first or last name 31
sending and receiving 33
synchronising with Outlook 33
synchronising with Outlook Express 33
texting 32 copy SIM contacts to phonebook 33 coverage map 8 CUG 43
data 36 date and time
setting 40 daylight saving time (DST) 40 disclaimers 55 display
customising settings 41 diverting
calls 21
e
export controls 57
f
firmware version 12 fixed number dialling
activating 22
de-activating 22
using 22
g
general profile 37 GPS
displaying in imperial 29
displaying in metric 29
fix 13
national policies 29
obtaining a manual fix 29
satellites 12
sending your location 29
viewing your location 29
63
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
62 a b c 63 c d e f g
64 ghiklm
65 m n o p q r 66 s t u v w
l
groups
add 27 assign ringtone 27 belongs to 27 members 27 remove 27 sending texts to 27 view 27
h
handsfree calling 17
language
phone 39
writing 39 local time zone setting 40 lock
bluetooth 43
keypad 41
phone 41 loud profile 37 loudspeaker 17
m
i
IMEI number 12 IMSI number 12 info
using 12 important information 12
IsatPhone
caring for 50
k
keypad
changing 39 light 41 locking 41 volume 37
mains charger 11 map
satellite coverage 8 members
groups 27 message service centre number 28 messages
concatenation 28
create new 24
create text for sending to email 25
delete 27
expiry period 28
forward 26
groups 27
receive 25
reply 26
service centre number 28
setting 28
validity 28
viewing received messages 26
64
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
62 a b c 63 c d e f g 64 g h i k l m
65 mnopqr
66 s t u v w
Microsoft Outlook 9 Microsoft Outlook Express 9 minute counter 18 model 12 my phone number 34
n
number
re-dial 15 service provider 34 your phone number 34
o
organiser
browsing 35 creating an entry 35 personalising 35
predictive text
setting 39 prepay
balance enquiry 30
voucher redemption 30 prepay services 30 profiles
general 37
loud 37
silent 37
vibrate only 37 PUK code 46 PUK 2 code 46
q
quick start guide 9
r
p
pass code
call barring 20 personalising settings 37 phone
language 12
lock 41
off 12
on 12
upgrade 12 phone language
setting 39 phonebook
managing contacts 31
received messages
save details 26 save message 27
re-dial
auto 15 remote time zone setting 40 reset all settings 43 ring mode
alert 37 ringtones
assign to groups 27
unique 38
65
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
62 a b c 63 c d e f g 64 g h i k l m 65 m n o p q r
66 stuvw
s
satellite
connecting to 13
screen
brightness 41 light 41 lighting 41 standby 41
security
admin code 45 network-controlled 46 phone-controlled 45 SIM card-controlled 46 SIM PIN code 46 SIM PIN 2 code 46
user code 45 service provider 34 silent profile 37 SIM card
contact management 33
inserting 9
subscription 9 SIM contacts
copying 33 SIM PIN code 46 SIM PIN 2 code 46 solar charger 11 sounds
ringtones 37 speed dialling
removing 19
setting up 19
using 19
t
texts
entering 23 message alert 37 predictive text 23 selecting standard or predictive mode 24 sending to group 27 standard text 24
time
daylight saving (DST) 40
time and date
setting 40
time zone
local 40 remote 40 setting 40
troubleshooting 47
u
user code 45
v
vibrate-only profile 37 voicemail 18
w
world time 40 wrist strap 11 writing language 39
66
click to navigate
02 welcome
03 safety
06 quick reference
09 getting started
13 using your IsatPhone
31 phonebook, contacts and organiser
36 data
37 personalised settings
44 security
47 troubleshooting
50 care and maintenance
52 regulatory and compliance
55 disclaimers
56 accessories
57 export controls
58 malware
59 downloading content
60 notices
61 protection of personal information
62 index
inmarsat.com/isatphone
While the information in this User Guide has been prepared in good faith, no representation or warranty, express or implied, is made or given as to the adequacy, accuracy, reliability or completeness of such information. Inmarsat Global Limited nor any group company or their respective officers, employees or agents shall have any responsibility or liability to any person resulting from the use of the information in this User Guide. Copyright © Inmarsat Global Limited 2010. All rights reserved. INMARSAT is a registered trademark of the International Mobile Satellite Organisation; the Inmarsat LOGO is a registered trademark of Inmarsat (IP) Company Limited. Both trademarks are licensed to Inmarsat Global Limited. IsatPhone Pro UG June 2010.
67
Loading...