InHand 700 Series, IR701, IR711, IR791, IR704 User Manual

...
InRouter 700 Series User’s Manual www.inhandnetworks.com
InRouter 700 Series User’s Manual
Forth Edition, March, 2011
(For Firmware Version: 1.3.4.v2101)
Republication without permission is prohibited.
InRouter 700 Series User’s Manual
Copyright Notice
Copyright © 2010 InHand Networks All rights reserved. Reproduction without permission is prohibited.
Trademarks
InHand is a registered trademark of InHand Networks. Other registered marks cited in this manual represented their respective companies.
Disclaimer
Information in this document is subject to change without notice and does not represent an obligation on the part of InHand Networks. This user manual may include intentional technical or typographical errors. Changes are periodically made to the m anual to correct such errors, and these changes are not informed in new editions.
Technical Support Contact Information
InHand Networks, China Tel: +86-010-64391099 Fax: +86-010-64399872 Email: support@inhand.com.cn
InRouter 700 Series User’s Manual www.inhandnetworks.com
Release Notes
2011. 3. 24: Add description for function:
1. WOL (Wakeup Over LAN) at “Networks”Æ”LAN”;
2. SMS control (reboot/show status) at “Service”Æ”SMS”;
3. “User+X.509” mode for OpenVPN client; Add Notice:
1. WAN/LAN settings: don’t set the WAN/LAN IP as 192.168.3.1 (the default IP of DMZ port);
InRouter 700 Series User’s Manual www.inhandnetworks.com
Contents
Contents ...................................................................................................................................................................................... 3
Introduction to InRouter 700 Series ........................................................................................................................................... 0
1.1 Overview ................................................................................................................................................................ 1
1.2 Package Checklist ................................................................................................................................................... 3
1.3 Product Features ..................................................................................................................................................... 4
1.3.1 Interfaces ........................................................................................................................................................... 4
1.3.2 Functions ........................................................................................................................................................... 5
1.3.3 Environmental Limits ........................................................................................................................................ 6
1.3.4 Power Requirements .......................................................................................................................................... 6
1.3.5 Physical Characteristics ..................................................................................................................................... 6
1.3.6 Advanced Industrial Features ............................................................................................................................ 7
1.3.7 Device Management Software ........................................................................................................................... 7
1.3.8 Warranty ............................................................................................................................................................ 7
1.4 Product Models ....................................................................................................................................................... 8
Quick Installation Guide ............................................................................................................................................................. 9
2.1 T ypical Application ............................................................................................................................................... 10
2.2 Panel Layout ......................................................................................................................................................... 10
2.3 Quick Connection to Internet ............................................................................................................................... 12
2.3.1 Insert SIM Card ............................................................................................................................................... 12
2.3.2 Antenna Installation ......................................................................................................................................... 12
2.3.3 Power Supply ................................................................................................................................................... 12
2.3.4 Connect ............................................................................................................................................................ 12
2.3.5 First Connect InRouter with Your PC ............................................................................................................. 13
2.3.6 Start to configure your InRouter 700(Optional) .............................................................................................. 15
2.3.7 Connect InRouter with Internet ....................................................................................................................... 16
2.4 Quick IPSec VPN Configuration .......................................................................................................................... 17
2.5 Reset to Factory Defaults ..................................................................................................................................... 19
2.5.1 Hardware Method ............................................................................................................................................ 19
2.5.2 Web Method .............................................................................................................. ...................................... 20
Advanced Configuration .......................................................................................................................................................... 21
3.1 Configuration on Web ........................................................................................................................................... 22
3.1.1 Preparation ....................................................................................................................................................... 22
3.1.2 System ............................................................................................................................................................. 23
3.1.3 Network ........................................................................................................................................................... 28
3.1.4 Service ............................................................................................................................................................. 36
3.1.5 Firewall ............................................................................................................................................................ 40
3.1.6 QoS .................................................................................................................................................................. 42
3.1.7 VPN ................................................................................................................................................................. 42
3.1.8 Tools ................................................................................................................................................................ 50
3.1.9 Status ............................................................................................................................................................... 51
3.2 Support ....................................................................................................................................................................... 54
I
Introduction to InRouter 700 Series
Overview
Product Models
Product Features & Specifications
Package Checklist
InRouter 700 Series User’s Manual www.inhandnetworks.com
1
1.1 Overview
InRouter 700 series industrial grade routers provide users with stable and high speed connection between remote devices and customer’s center via 2.5G/3G networks. They allow wide voltage power supply (9-48V DC), large range operating temperature from -25°C to 70°C (-10 ~ 158F)/ humidity: 95% RH, and fully satisfy various EMC verifications, which ensure stability and reliability under harsh industrial conditions. The InRouter 700 can be placed on a desktop or DIN-mounted.
InRouter 700 series products support VPN (IPSec/PPTP/ L2TP/GRE/SSL VPN), which create high-security links between remote equipment and customer’s center.
In Addition, InRouter 700 series products support the Device Manager remote device manage platform, which realizes remote operation including remote control, remote monitor, parameters configure, firmware upgrade, log/alarm management, information statistics/display, batch configuration/update and etc.
InRouter 700 Series User’s Manual www.inhandnetworks.com
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Important Safety Information
This product is not intended for use in the follow ing circumstances
Area(s) where radio transmission equipment (such as cell phone) are not permitted.
Hospitals, health care facilities and area(s) where cell phones are restricted by law.
Gas stations, fuel storage and places where chemical are stored.
Chemical plants or places with potential explosion hazard.
Any metal surface that may weaken the radio signal level.
RF safety distance
For GPRS router, the compliance boundary distance is r=0.26m for GSM 900MHz and r=0.13m for DCS 1800 MHz.
For HSUPA router, the compliance boundary distance is r=0.26m for GSM 900MHz and
r=0.13m for DCS 1800 MHz, r=.0.094 for WCDMA 900MHz, r=0.063 for WCDMA 2100MHz.
Warning
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
WEEE Notice
The Directive on Waste Electrical and Electronic Equipment (WEEE), which entered into force as European law on 13th February 2003, resulted in a major change in the treatment of electrical equipment at end-of-life. The purpose of this Directive is, as a first priority, the prevention of WEEE, and in addition, to promote the reuse, recycling and other forms of recovery of such wastes so as to reduce disposal.
The WEEE logo (shown at the left) on the product or on its box indicates that this product must not be disposed of or dumped with your other household waste. You are liable to dispose of all your electronic or electrical waste equipment by relocating over to the specified collection point for recycling of such hazardous waste. Isolated collection and proper recovery of your electronic and electrical waste equipment at the time of disposal will allow us to help conserving natural resources. Moreover, proper recycling of the elect roni c and electrical waste equipment will ensure safety of human health and environment.
For more information about electronic and electrical waste equipment disposal, recovery, and collection points, please contact your local city centre, household waste disposal service, shop from where you purchased the equipment, or manufacturer of the equipment.
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InRouter 700 Series User’s Manual www.inhandnetworks.com
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1.3 Product Features
1.3.1 Interfaces
WAN
Cellular WAN:
Band Options:
HSUPA /HSDPA/WCDMA 850/900/1900/2100MHz GSM/GPRS/EDGE 850/900/1800/1900MHz
Ethernet WAN:
Ethernet: 10/100 Mbps, RJ45 connector, Auto MDI/MDIX Magnetic Isolation Protection: 1.5 KV built-in
LAN
IR701/711/791: Number of Ports: 1 Ethernet: 10/100 Mbps, RJ45 connector, Auto MDI/MDIX Magnetic Isolation Protection: 1.5 KV built-in
IR704/714/794: Number of Ports: 4 Ethernet: 10/100 Mbps, RJ45 connector, auto MDI/MDIX Magnetic Isolation Protection: 1.5 KV built-in
Serial
A. Serial Type: RS232/485 B. Data bit: 5/6/7/8 C. Stop bit: 1/2 D. Check bit: N/O/D
E. Baud rate: 1,200bit/s~ 115,200bit/s
SIM Interface
SIM Control: 3 V
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1.3.2 Functions
PPP
Supported VPDN/APN, fast access to virtual private dial-up network (VPDN) provided by mobile operator, ensure high-security data transmission. Support PPPoE (Point to Point Protocol over Ethernet) Protocol. Support CHAP/PAP/MS-CHAP/MS-CHAP V2 authorization Support Connection Detection, auto-recovery, auto-link, ensure reliable communication. Support On-demand connection, SMS Activity
Dynamic IP
Support DHCP, applied as Server/Client
Dynamic DNS
Support Dynamic DNS-IP Binding
Flux Management
Support rate limiting,
Firewall Function
Package filtering Port Mapping Virtual Address Mapping DMZ zone MAC addresses binding.
Route function
Support Static Routing Table
VPN (not available for IR701/704)
IPSec VPN L2TP VPN PPTP VPN GRE SSL VPN (for IR791/794 only)
Link Backup
VRRP
Support VRRP protocols, realizing immediate link backup
Hot Link Backup (for IR704/714/794 only)
Support Wireless Hot Link Backup for cable link via only one device
DNS Forwarding
Support DNS Forwarding, support DNS record
Network tools
Support Ping, Trace Route and Telnet
Wakeup Over LAN (WOL)
Support Wakeup over LAN, to wakeup industrial PC over Eth. after receives SMS.
RSSI + Cell ID Display
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1.3.3 Environmental Limits
Operating Temperature: -25 to 70°C (-10 to 158°F) Operating Humidity: 5 to 95% RH Storage Temperature: -40 to 85°C (-40 to 167°F)
1.3.4 Power Requirements
Power Inputs: 1 terminal block, including power jack and serial. Input Voltage: 9 -48 VDC
1.3.5 Physical Characteristics
Housing: Steel, providing IP30 protection Weight: 490g Dimensions (mm) IR701/711/791:
IR704/714/794:
Side View DIN Rail Kit Front View Rear View DIN Rail Kit
 
Side View DIN Rail Kit Front View Back View DIN Rail Kit
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1.3.6 Advanced Industrial Features
Physical Characteristics
Housing: Metal, IP30
EMC Features
ESD: EN61000-4-2, level 4 Surge: EN61000-4-5, Level 3 Electric Fast Transient/burst: EN61000-4-4, Level 4 RF Electromagnetic Field Immunity: EN61000-4-3, Level 3 RF conducted interference: EN61000-4-6, Level 3 Damped oscillation Immunity: EN61000-4-12, Level 3 Power-frequency electromagnetic fields Immunity: EN61000-4-8, Level 5 Anti-shock: IEC60068-2-27 Drop: IEC60068-2-32 Vibration: IEC60068-2-6
1.3.7 Device Management Software
Device Manager:
Centralized management solution for InHand Networks Devices
1.3.8 Warranty
Warranty Period: 3 years
InRouter 700 Series User’s Manual www.inhandnetworks.com
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1.4 Product Models
The current models of InRouter 700 Series include: InRouter 701/711/791GS55, InRouter 701/711/791WH01, InRouter 704/714/794WH01.
The models are classified according to main difference including cellular network, VPN support and interface for device.
Model Serial LAN Cellular WAN
Ethernet
WAN
VPN
CA
X.509 base64
GPRS
IR701GS55 RS232/485 1 RJ45
GSM/GPRS
850/ 900/1800/1900 MHz
N/A N/A N/A
IR711GS55 RS232/485 1 RJ45
GSM/GPRS
850/ 900/1800/1900 MHz
N/A IPSec/PPTP/L2TP/GRE N/A
IR791GS55 RS232/485 1 RJ45
GSM/GPRS
850/ 900/1800/1900 MHz
N/A IPSec/PPTP/L2TP/GRE/SSL Support
UTMS
IR701WH01 RS232/485 1 RJ45
HSUPA /HSDPA/WCDMA:
850/900/1900/2100MHz
GSM/GPRS/EDGE: ,
850/900/1800/1900MHz
N/A N/A N/A
IR711WH01 RS232/485 1 RJ45
HSUPA /HSDPA/WCDMA:
850/900/1900/2100MHz
GSM/GPRS/EDGE: ,
850/900/1800/1900MHz
N/A IPSec/PPTP/L2TP/GRE N/A
IR791WH01 RS232/485 1 RJ45
HSUPA /HSDPA/WCDMA:
850/900/1900/2100MHz
GSM/GPRS/EDGE: ,
850/900/1800/1900MHz
N/A IPSec/PPTP/L2TP/GRE/SSL Support
IR704WH01 RS232/485 4 RJ45
WCDMA/HSUPA
850/900/1900/2100MHz
ADSL/DHCP/
PPPoE/Static IP
N/A N/A
IR714WH01 RS232/485 4 RJ45
WCDMA/HSUPA
850/900/1900/2100MHz
ADSL/DHCP/
PPPoE/Static IP
IPSec/PPTP/L2TP/GRE N/A
IR794WH01 RS232/485 4 RJ45
WCDMA/HSUPA
850/900/1900/2100MHz
ADSL/DHCP/
PPPoE/Static IP
IPSec/PPTP/L2TP/GRE/SSL Support
USB Modem
IR701UE RS232/485 1 RJ45 USB Modem N/A N/A N/A IR711UE RS232/485 1 RJ45 USB Modem N/A IPSec/PPTP/L2TP/GRE N/A IR791UE RS232/485 1 RJ45 USB Modem N/A IPSec/PPTP/L2TP/GRE/SSL Support
IR704UE RS232/485 4 RJ45 USB Modem
ADSL/DHCP/
PPPoE/Static IP
N/A N/A
IR714UE RS232/485 4 RJ45 USB Modem
ADSL/DHCP/
PPPoE/Static IP
IPSec/PPTP/L2TP/GRE N/A
IR794UE RS232/485 4 RJ45 USB Modem
ADSL/DHCP/
PPPoE/Static IP
IPSec/PPTP/L2TP/GRE/SSL Support
II
Quick Installation Guide
T ypical Application
Panel Layout
Quick Connect to Internet
Quick IPSec VPN Configuration
Reset to Factory Defaults
InRouter 700 Series User’s Manual www.inhandnetworks.com
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2.1 T ypical Application
InRouter 700 series can be used to connect your device (with RS232/485/Ethernet Interface) to internet via GPRS/HSUPA cellular. Meanwhile, to ensure the security and access, InRouter 700 series support VPN, enabling remote access and secure data transmission through internet.
2.2 Panel Layout
IR701/711/791:
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IR704/714/794:
Interface Description
Power Interface Access 9-48 V DC Power Supply
Serial Access to the serial line, realizing
Ethernet Ports
One 10/100Base-TX RJ45 Port (IR701/ 711/791GS55, IR701/711/791WH01, IR701/711/791UE) Four 10/100Base-TX RJ45 Ports, (IR704/714/794UE, IR704/714/794WH01)
ANTENNA 2.5G/3G antenna
SIM Card Connector Put SIM card
Description of LED
Legend: On-- Off-- Blink--
Power on Start to run firmware Begin dial to Internet
Connect to internet Upgrading firmware Restore factory default
Signal Status LED Description
----- Signal: 1-9 (bad signal level, route cannot work, please check the antenna and local signal level)
------ Signal: 10-19 (Router work normally under this signal level)
------ Signal: 20-31 (Perfect signal level)
InRouter 700 Series User’s Manual www.inhandnetworks.com
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2.3 Quick Connection to Internet
2.3.1 Insert SIM Card
Open InRouter SIM/UIM card case at the button, insert the SIM card and close the case.
For the external USB modem type, insert the USB card into the USB port.
2.3.2 Antenna Installation
After install the IR700, connect the interface of enhanced antenna and the interface of skin antenna and screw closely. Put the amplifier of enhanced antenna to where there receives good signal.
Attention: The position and angle may influence the quality of signal.
2.3.3 Power Supply
Link the power supply in the product package with InRouter, watch where the InRouter Power LED on the panel is light up. If not, please connect with InHand for technical supports. You can configure IR700 after the Power LED lights up.
2.3.4 Connect
Link the IR700 with PC:
(1) Using the cable to link IR700 with PC; (2) After the connection, you can see one LED of RJ45 Interface turns green and the other flashes.
USB Modem
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2.3.5 First Connect InRouter with Your PC
IR700 Router can auto-distribute IP address for PC. Please set the PC to automatically obtain IP address via DHCP. (Based on the Windows operation system):
1) Open “Control Panel”, double click “Network Connections” icon, and enter “Network Connections” Screen.
2) Double click “Local Area Connection”, enter “Local Area Connection Status” screen:
3) Click “Properties”, enter “Local Area Connection Properties” screen
Choose “Internet Protocol (TCP/IP)”, click “properties” button, ensure your PC can obtain IP and DNS address automatically. (Or you can set your PC in the subnet: 192.168.2.0/24, for example, set IP: 192.168.2.10, Net Mask:
255.255.255.0, Default Gateway: 192.168.2.1)
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Click “OK”, InRouter will allocate an IP address: 192.168.2.X, and a gateway: 192.168.2.1(the default address of IR700).
After configure TCP/IP protocols, you can use ping command to check whether the link between PC and Router is built correctly. There is an example to execute Ping command under Windows XP as below:
Ping 192.168.2.1
If the screen shows:
Then the link between the PC and Router is correct connected. Else if it shows:
Then the connection seems not build, and you need to check thoroughly following the former instructions.
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2.3.6 Start to configure your InRouter 700(Optional)
After you have finished the former steps, you can configure the Router:
1) Open IE browser, input the default IP address of the Router: http://192.168.2.1
, you can see the login web below:
Input “username” (default: adm) and the “password” (default: 123456), and then click “login” to enter the operation screen.
2) Change the IP configuration:
Attention: After configuration, please click “apply” to activate your configuration.
If you want to set your own IP of InRouter 700, please follow the instructions below:
Click “Network”=>“LAN”, change the IP address to 192.168.1.254:
3) Click “Apply”, then you will see:
Now the IP address of IR700 has been reset, and in order to enter the configuration web, you need set your PC in the
same subnet, for example: 192.168.1.10/24 then input the changed IP address (192.168.1.254) in your IE Browser.
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2.3.7 Connect InRouter with Internet
Following the configuration steps below to enable IR700 to connect with the internet. Click “Network”=>“Dialup”, enter dialup configuration web:
Please check the APN, Dialup Number, Username and Password: Dialup Number, Username and Password are provided by local mobile operator. Yo u can contact them for more details.
The foll owing example shows para meters provided by China Mobile, Vodafone and Cingular. Please contac t with local
operator for details.
1: China Mobile APN: CMNET Phone Number: *99# User Name: web Password: web
2: Vodafone APN: internet Phone Number: *99# User Name: web Password: web
After correct configuration, InRouter 700 can now connect with Internet. Open IE Browser, input www.google.com
, you
can see the Google web as below:
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2.4 Quick IPSec VPN Configuration
If you need to build a VPN tunnel to realize access to your PLC far away through internet or you need ensure the security by using VPN. Here’s a quick configuration guide of IPSec for InRouter 700 Series.
Connect PC with Router to enter router configuration web, select “VPN” => “IPSec setting”:
Enable NAT-Traversal (NATT): select enable. Keep alive time interval of NATT: set the “Keep alive time interval of NATT”, default is 60 seconds. Enable Compression: select enable. Please change the parameters according to concrete situation. Click “Apply” to finish configuration.
1Select “VPN”=> “IPSec Tunnels” to check or modify parameters of IPSec Tunnels.
Click “Add” to add a new IPSec Tunnel:
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Basic Parameters: set basic parameters of IPSec tunnel.
Tunnel Name: name IPSec tunnel, the default is IPSec_tunnel_1. Destination Address: set to VPN server IP/domain, e.g.: the domain provided by GJJ is gjj-ovdp.3322.org. Startup Modes: select Auto Activated. Negotiation Mode: optional between Main Mode and Aggressive Mode. Generally, select Main Mode. IPSec Protocols: optional among ESP, AH. Generally, select ESP. IPSec Mode: optional between Tunnel Mode and Transport Mode. Generally, select Tunnel Mode. Tunnel Type: optional among Host-Host, Host-Subnet, Subnet-Host and Subnet-Subnet. Local Subnet: IPSec local subnet protected. E.g.: 172.16.16.0.
Local Net Mask: IPSec local Net Mask protected. E.g.: 255.255.255.252. Remote Subnet: IPSec remote subnet protected. E.g.: 172.16.0.0. Remote Net Mask: IPSec remote Net Mask protected. E.g.: 255.240.0.0.
Phase 1 Parameters: configure parameters during the Phase 1 of IPSec negotiation.
IKE Policy: optional between 3DES-MD5-96 and AES-MD5-96, suggest selecting 3DES-MD5-96. IKE Lifetime: the default is 86400 seconds. Local ID Type: optional among FQDN, USERFQDN, IP address, suggest selecting IP address. Remote ID Type: optional among FQDN, USERFQDN, IP address, suggest selecting IP address. Authentication Type: optional between Shared Key and Certificate, generally choose Shared Key. Key: set IPSec VPN negotiating key.
Phase 2 Parameters: configure parameters during the Phase 2 of IPSec negotiation.
IPSec Policy: optional between 3DES-MD5-96 and AES-MD5-96, suggest selecting 3DES-MD5-96. IPSec Lifetime: the default is 3600 seconds.
Perfect Forward Encryption: Optional among None, GROUP1, GROUP2 and GROUP5. This parameter should match
with the server, generally, select “None”.
Click “Save” to finish adding IPSec Tunnel:
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You can click “Show Detail Status” to observe the specific connection details, or click “Add” to add a new tunnel. Now you succeed to build a high-security IPSec tunnel, here’s an example: W e set an IPSec T unnel from subnet: 192.168.220.0/24 to subnet: 192.168.123.0/24, when it succeeds, the web will show:
And the PC in IPSec client subnet can get access to the server’s subnet. Open command in your PC, then ping a PC in the server’s subnet:
2.5 Reset to Factory Defaults
2.5.1 Hardware Method
Legend: On-- Off-- Blink--
1) Push RESET button while powering on IR700:
2) When you see ERROR LED turns on (about 10 seconds after powering on), stop push RESET button:
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3) After a few seconds, the ERROR LED then turns off, now push RESET button again:
4) Then you will see ERROR and STATUS blinking, which means reset to factory defaults successfully!
Factory default settings: IP: 192.168.2.1 Net Mask: 255.255.255.0 Serial parameter: 19200-8-N-1
2.5.2 Web Method
1) Login the web interface of IR700, select “System”Æ”Config Management”:
2) Click “Restore default configuration” to Reset IR700.
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III
Advanced Configuration
Configuration on Web
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3.1 Configuration on Web
InRouter must be correctly configured before use. This Chapter will show you how to configure via Web.
3.1.1 Preparation
Firstly, connect your devices with IR700 by cable or HUB (switch), then set the IP of PC and IR700 in the same subnet,
for example: Set PC IP to 192.168.2.50, net mask: 255.255.255.0, gateway (default IP of IR700: 192.168.2.1 ):
Open IE browser, input the IP address of IR700: http://192.168.2.1
(default IP of IR700).
Then you’ll see the Login Web below, you need to login as Administrator. Input the username and password (default:
adm/123456).
Click “Login” to enter configure web:
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3.1.2 System
System settings include the 9 settings: Basic Setup, Time, Serial Port, Admin Access, System Log, Config
Management, Update, Reboot and Logout.
(1) Basic Setup
Parameters Name Description Default Example
Language Choose language of configuration web Chinese English Router Name Set name of InRouter Router My InRouter Host Name Name the device/PC linked with IR700 Router My InRouter
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(2) Time
Name Description Default
Router Time Display router time 1970-1-1 8:00:00 PC Time Display PC time (or the time of device linked with
router) Time Zone Set time zone Custom Custom TZ string Set the string of time zone of Router CST-8 Auto Update Time Time Update Interval Disabled NTP Time Servers (after enable the Auto Update Time)
Setting for NTP Time server. (Three at the most) pool.ntp.org
(3) Serial Port
Name Description Default
Baud Rate Serial baud rate 19200 Data Bit Serial data bits 8 Parity Set parity bit of serial data. None Stop Bit Set stop bit of serial data. 1 Hardware Flow Control Enable Hardware Flow Control Disable Software Flow Control Enable Software Flow C ontrol Disable
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(4) Admin Access
Name Description Default
Username/Password Username Username for configuration web login adm Old Password To change the password, you need to input the old one 123456 New Password Input new password Confirm New Password Input the new password again
Management
HTTP/HTTPS/TELNET/SSHD/Console Enable Select to enable Enable Service T ype HTTP/HTTPS/TELNET/SSHD/Consol e 80/443/23/22/Blank Local Access Enable—allow manage Router by LAN(e.g.: HTTP)
Disable—forbid manage Router by LAN.
Enable
Remote Access Enable—allow to manage IR700 by WAN. (e.g.: HTTP)
Disable—forbid to manage IR700 by W AN. (e. g.: HTTP)
Enable
Allowed Access from W AN (Optional)
Set the range of allowed IP address for WAN (HTTP/HTTPS/TELNET/SSHD)
Control services server can be set at this time, for example 192.168.2.1/30 or 192.168.2.1-192.168.2.10
Description Describe the parameters of management (non-influence to IR700)
Other Parameters
Log Timeout Set the Log Timeout, configuration web will be disconnected after timeout 500 seconds
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(5) System Log
Name Description Default
Log to Remote System Enable remote log server Disable IP address/Port (UDP) Set the IP and Port of remote log server Port: 514
(6) Config Management
Name Description
Router Configuration Import/Backup configuration file Restore default configuration Click to reset IR700 (to enable RESET, you need to reboot IR700) Network Provider (ISP) Used to configure the APN, username, passw ord and other parameters of major operators
(7) System Upgrade
If need to upgrade system, click “System”=>”System upgrade” to enter update page, then follow the steps below: Click “Browse”, choose the upgrade file;
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Click “update”, and then click “sure” to begin update as it shows below.
Upgrade firmware succeed, and click “reboot” to restart IR700.
(8) Reboot
If you need to reboot system, please click ”System”=>”Reboot”, Then click ”OK” to restart system.
(9) Logout
If you need to logout system, click “System”=>”Logout”, and then click “OK”.
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3.1.3 Network
Network settings include configurations of Dialup, LAN, DNS, DDNS, Static Route, and etc.
(1) Dialup
Name Description Default
Enable Enable PPP dialup Enable Time Schedule Set time for online and offline ALL SHARED
Enabled—device linked with Router Can access to internet. Disable—device Can NOT access to internet via Router.
Enable
ISP Select local ISP, if not listed here, please select ”Customer” Customer Network Select Type Choose mobile network type HSDPA (or GPRS) APN
APN parameters provided by Local ISP
cmnet/uninet
Access Number
Dialup parameters provided by Local ISP
“*99#”“*99***1#” or #777
Username
Dialup parameters provided by Local ISP
“gprs” or ”CDMA”
Password
Dialup parameters provided by Local ISP
“gprs” or ”CDMA”
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Static IP Enable Static IP if your SIM card can get static IP address Disable Connection Mode Optional Always Online, Always Online Redial Interval When Dial fails, InRouter will redial after the interval 30 seconds Show Advance d Options Enable configure advanced options Disabled Initial Commands Used for advanced parameters Blank Dial Timeout Set dial timeout (IR700 will reboot after timeout) 120 seconds MTU Set max transmit unit 1500 MRU Set max receive unit 1500 TX Queue Length Set length of transmit queue 3 Enable IP header compression Enable IP header compression Disabled Use default asyncmap Enable default asyncmap, PPP advanced option Disabled Using Peer DNS Click Enable to accept the peer DNS Enabled Link Detection Interval Set Link Detection Interval 30 seconds Link Detection Max Retries Set the max retries if link detection failed 3 Debug Enable debug mode Enable Expert Option Provide extra PPP par ameters, norma lly user needn’ t set this. Blank ICMP Detection Server Set ICMP Detection Server, blank represents none Blank ICMP Detection Interval Set ICMP Detection Interval 30 seconds ICMP Detection Timeout Set ICMP Detection Time out (IR700 will reboot if ICMP time out) 5 seconds ICMP Detect ion Max Retries Set the max number of retries if ICMP failed 5
Dialup----Time Schedule Management:
Name Description Default
Name Name the schedule schedule 1 Sunday Blank Monday Enable Tuesday Enable Wednesday Enable Thursday Enable Friday Enable Saturday Blank Time Range 1 Set Time Range 1 9:00-12:00 Time Range 2 Set Time Range 2 14:00-18:00 Time Range 3 Set Time Range 3 0:00-0:00 Description Describe configuration Blank
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(2) WAN (for InRouter704/714/794 only)
This page is to set the type of WAN port:
Name Description Default
Type Static IP;
Dynamic Address(DHCP); ADSL Dialup(PPPoE); Disabled
Disabled
Attention: There can only be one WAN type at one time, enabling one type WAN will disabled another.
WAN—Static IP
Notice: please DO NOT set WAN address as: 192.168.3.x (an IP for DMZ port).
Name Description Default
Type Static IP SHARED Enabled—the local device linked with Router can get access to
internet. Disable—the local device can’t get access to internet via Router.
Enable
MAC Address Set MAC Address IP Address Set WAN port IP 192.168.1.29 Net Mask Set WAN port Net Mask 255.255.255.0 Gateway Set WAN Gateway 192.168.1.1 MTU Set Max Transmission Unit, optional between default and manual 1500
Multi-IP Settings(can set 8 additional IP address at the most) IP address Set the additional IP address of LAN Blank Net Mask Set Net Mask Blank Description Describe the settings Blank
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W AN—Dynamic Address (DHCP)
Name Description Default
Type Dynamic Address (DHCP) SHARED Enabled—the local device link ed with Router can get access to
internet. Disable—the local device can’t get access to internet via Router.
Enable
MAC Address Se t MAC Address MTU Set Max transmission unit, optional bet ween default and manual 1500
WAN --ADSL
Name Description Default
Type ADSL Dialup (PPPoE) SHARED Enabled—the local device linked with Router can get access to internet.
Disable—the local device can’t get access to internet via Router.
Enable
MAC Address Set MAC Address MTU Set Max Transm ission Unit, optional between default and manual 1500
ADSL Dialup (PPPoE) Settings
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Username Set username for dialing up Blank Password Set password for dialing up Blank Static IP Enable Static IP Disabled IP address Static IP Address Blank Peer IP Set Peer IP Blank Connection Mode Set connection mode (Connect on Demand/Always Online/ Manual) Always Online
Advanced Options Show advanced options Enable advanced configuration Disabled Service Name Name the service Blank TX Queue Length Set TX Queue Length 3 Enable IP head compression Click to enable IP head compression Disabled User Peer DNS Enable User Peer DNS Disabled Link Detection Interval Set link detection interval 55 seconds Link Detection Max Retries Set link detection max retries 10 (times) Debug Select to enable debug-mode Disabled Expert Options Set expert parameters Blank ICMP Detection Server Set ICMP Detection Server Blank ICMP Detection Time Set ICMP Detection Time 30 ICMP Detection Timeout Set ICMP Detection Timeout 3 ICMP Detection Max Reties Set ICMP Detection Max Reties 3
(3) Link Backup (for IR704/714/794 only)
Link Backup, to realize link backup between Cellular WAN and Ethernet WAN, when one fails, IR700 will try the other
Name Description Default
Enable Enable Link Backup service Disabled Main Link InRouter will choose this for normal WAN connection WAN (Ethernet WAN) ICMP Detection Server ICMP can ensure a link to certain destination ICMP Detection Interval Time interval between ICMP packages 10 ICMP Detection Timeout Timeout for each ICMP package 3 (seconds) ICMP Detection Max Retries After the retries if no ICMP succeed, dialup will try the backup link 3 Backup Link Select the backup link WAN
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(4) LAN
Notice: please DO NOT set LAN address as: 192.168.3.x (an IP for DMZ port).
Name Description Default
MAC Address The MAC address in LAN 00:10:A1:86:95:02 (Provided by InHand) , for m anufactures IP Address Set IP Address in LAN 192.168.2.1 (If Changed, you need to input the new address for
entering the configuration web) Net Mask Set Net Mask of LAN 255.255.255.0 MTU Set MTU le ngth, optional between Default and Manual 1500 Detection Host Set Detection Host Address 0.0.0.0 WOL MAC Address Set the MAC of PC in the LAN of router, for Wakeup
Over LAN (WOL) function, you should also set “Networks”Æ “Dialup” and change dialup mode into “Trigger by SMS”.
Blank
Multi-IP Settings (Support additional 8 IP addresses at the most) IP Address Set additional IP Address of LAN Blank Description Description about this IP address Blank
(5) DMZ Port (for InRouter704/714/794 only)
Configure this page after select WAN-DMZ-LAN mode in Port Mode page.
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Name Description Default
MAC Address Set MAC address of DMZ port (Provided by
Manufacture:
InHand) IP Address Set IP Address of DMZ port 192.168.3.1 Net Mask Set Net Mask of DMZ port 255.255.255.0 MTU Optional between Default & Manual Default (1500)
Multi-IP Settings (8 additional IP address at the most) IP Address Set additional IP address for D MZ port Blank Net Mask Set Net Mask Blank Description Description of additional IP address Blank
(6) Port Mode (for InRouter704/714/794 only)
Notice: please DO NOT set WAN IP/LAN IP/DMZ IP the same; it will disable your link to internet!
Name Descriptions Default
Port Mode LAN (four LAN ports)
WAN-LAN (3 LAN ports and 1 WAN port) WAN-DMZ-LAN (1 WAN port, 1 DMZ port and 2 LAN ports)
WAN-DMZ-LAN
(7) DNS
Name Description Default
Primary DNS Set Primary DNS Blank Secondary DNS Set Secondary DNS Blank
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(8) DDNS (Dynamic DNS)
Name Description Default
Current Address Show the current IP address Blank Service Type Select DDNS Provider Disabled
Name Description Default
Service Type DynDNS - Dynamic URL http://www.dyndns.com/ Username Registered username for DDNS Password Registered password for DDNS Hostname Registered hostname for DDNS
(9) Static Route
Name Description Default
Destination Set IP address of destination Blank Net Mask Set subnet Mask of destination 255.255.255.0 Gateway Set the gateway of destination Blank Interface Optional LAN/WAN port access to destination Blank Description Describe static route Blank
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3.1.4 Service
Service settings include DHCP Service, DNS Forwarding, VRRP and other related parameters.
(1) DHCP Service
Name Description Default
Enable DHCP Click to enable DHCP Enable IP Pool Starting Address Set the starting IP address of DHCP pool 192.168.2.2 IP Pool Ending Address Set the ending IP address of DHCP pool 192.168.2.100 Lease Set the valid time lease of IP address
obtained by DHCP
60 minutes
DNS Set DNS Server 192.168.2.1 Windows Name Server (WINS)
Set WINS Blank
Static DHCP (can set 20 designated IP address at the most)
MAC Address Set the MAC address of a designated IP
address
Blank
IP address Set the static IP address 192.168.2.2 Host Set the hostname Blank
(2) DNS Relay
Name Description Default
Enable DNS Relay Click to enable DNS Relay Enable (after enable DHCP)
Designate IP address<=>DNS couples (20 at the most) IP Address Set IP address <=> DNS couples Blank Host Set the name of IP address <=> DNS couples Blank Description Describe IP address <=> DNS couples Blank
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(3) VRRP
Name Description Default
Enable Select to enable VRRP Disable Group ID Select group id of routers (range 1-255) 1 Priority Select priority for router ( range 1—254) 10 (bigger number stands for higher priority) Advertisement Interval Set ad interval 60 sec Virtual IP Set Virtual IP Blank Authentication Type Optiona l: None/Password type None
(4) Device Manager
Name Description Default
Mode Disabled/Only SMS/SMS+IP Disable
Name Description Default
Mode Only SMS Query SMS Interval Set how long to check SMS 24 hours Trust Phone List Add trust Cell Phone List
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Name Description Default
Mode SMS+IP Mode Vendor Set Vendor Name Default Device ID Set Device ID Server Set Device Manager Server IP Port Set Port For DM 9000 Login Retries Set login retries 3 Heartbeat Interval Set interval of heartbeat 120 Packet Receiving Timeout Set packet receiving timeout 30 Packet Transmit Retries Set packet transmit reties 3 Query SMS Interval Set how long to check SMS 24 Trust phone list Set trust cell phone list
(5) DTU
Name Description Default
Enable Click to enable DTU Disable DTU Protocol Set DTU protocol Transparent Protocol Optional between TCP/UDP UDP Work Mode Set DTU as client or server Client DTU ID Set ID of DTU Blank Multi Server Set the IP address and Port of server to receive data. Blank
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(6) SMS
Name Description Default
Enable Click to enable SMS control Disable Status Query Set Status Query SMS, and you can see status of router
by send SMS (e.g.: show status). Reboot Let the router reboot SMS Access Control Default Policy Block or Accept control SMS from certain Phone Block Phone List Include phone numbers accepted or blocked to send
SMS to router
Notice: before using this function, please notice you have a SIM card with SMS function in the router, else, please contact local mobile operator.
SMS you will get in your mobile phone: Host: (SN); Uptime: (the uptime of router for this time of reboot); State: (Online/Offline) (Cellular WAN IP) LAN: (Up) (LAN IP)
(7) LLDP (Link Layer Discovery Protocol)
Name Description Default
Enable Click to enable LLDP Disable Tx Interval Set DTU protocol Transparent
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3.1.5 Firewall
This page is to set parameters concerned with firewall.
(1) Basic Configuration
Name Description Default
Default Filter Policy Optional between Accept /Refused Accept Block Anonym ous WAN Request (ping) Click to enable filer ping request Disable Filter Multicast Click to enable filter multicast Enable Defend DoS Attack Click to enable Defend DoS Attack Enable
(2) Filtering
Name Description Default
Enable Click to enable filtering Blank Protocol Optional among TCP/UDP/ICMP All Source IP address Set Source IP address Blank Source Port Set Source Port Blank Destination IP Set destination IP Blank Destination Port Set destination port Blank Action Accept/Deny Accept Log Click to enable login Disable Description Describe your configuration Blank
(3) Port Mapping
Name Description Default
Enable Click Enable Port Mapping Disable
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Source To fill with source IP 0.0.0.0/0 Service Port Fill the port of service 8080 Internal Address Set the internal IP for mapping Blank Internal Port Set the Port mapping to internal 8080 Log Click to enable log about port mapping. Disable Description Describe meanings of each mapping Blank
(4) Virtual IP Mapping
An internal PC’s IP can match to a virtual IP, and external network can access to internal PC via this virtual IP address.
Name Description Default
Virtual IP for Router Set Virtual IP for Router Blank Source IP Range Set range of source IP address Blank Virtual IP Set virtual IP Blank Real IP Set real IP Blank Log Enable logging concerned with virtual IP Disable Description Describe this configuration Blank
(5) DMZ (All Port Mapping)
Mapping all the ports and then external PC can get access to all the ports of internal device behind IR700.
Attention: this function cannot help to map the admin port of IR700 (e.g.: 80 TCP) to the device’s port.
Name Description Default
Enable DMZ Click to Enable DMZ Disable DMZ Host Set host IP of DMZ Blank Source Address Range Set IP address with restrict IP access Blank
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(6) MAC-IP Bundling
When firewall denies all access to the external network, only PC with MAC-IP Bundling can access to external network
Name Description Default
MAC Address Set Bundling Mac address Blank IP Address Set Bundling IP address 192.168.2.2 Description Describe this configuration Blank
3.1.6 QoS
Name Description Default
Enable Click to enable Disable Outbound Limit Max Bandwidth
Set the limit speed of out- bound bandwidth
100000kbit/s
Inbound Limit Max Bandwidth
Set the limit speed of inbound bandwidth 100000kbit/s
3.1.7 VPN
This page introduces the parameters set in InRouter 700’s Web.
(1) IPSec Settings (For IR711/791/714/794 only)
To build an IPSec VPN Tunnel, you need first set IPSec properties in this page, then turn to IPSec Tunnels to add your VPN:
IPSec Settings
Description: 1. Select to Enable or Disable NATT, normally we need to enable, unless you ensure there is no NAT routers in the
network.
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2.Select to enable Compression Mode or Debug
Name Description Default
Enable NAT Transversal (NATT)
Click to enable NATT Enable
Keep alive time interval of NATT Set live time for NATT 60 sec Enable Compression Click to enable Enable Enable Debug Click to enable Disable Force NATT Click to enable Disable
(2) IPSec Tunnels (For IR711/791/714/794 only)
Click “Add” and enter the configuration web:
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Name Description Default
Show Advance d Opti ons Click to enable adva nced op ti ons Disable
Basic Parameters
Tunnel Name To name the tu nn el IPSec_tunnel_1
Destination Address Set the destination address of IPSec VPN Server Blank
Startup Mode Auto Activate/Trigged by Data/Passive/Manual ly Activated Enable
Negotiation Mode Optional: Main Mode or
Aggressive Mode
Main Mode
IPSec Mode
(Enable Advanced options)
Optional: ESP or AH ESP
IPSec Mode
(Enable Advanced options)
Optional: Tunnel Mode or Transport Mode Tunnel Mode
Tunnel Type Optional:
Host——Host, Host——Subnet, Subnet——Host,
Subnet——Subnet
Subnet——Subnet Mode
Local Subnet Set IPSec Local Protected Subnet 192.168.2.1
Local Subnet Net Mask Set IPSec Local Protected Subnet Net Mask 255.255.255.0
Remote Subnet Address Set IPSec Remote Protected Subnet Blank
Remote Subnet Net Mask Set IPSec Remote Protected Subnet Net Mask 255.255.255.0
Phase 1 Parameters
IKE Policy Optional: 3DES-MD5-96 or AES-MD5-96 3DES-MD5-96
IKE Lifetime Set IKE Lifetime 86400 sec
Local ID Type Optional: FQDN, USERFQDN, or IP Address IP Address
Local ID (Only for FQDN USERFQDN) Set the ID according to ID type Blank
Remote ID Type Optional: FQDN, IP Address
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USERFQDN, or IP Address
Remote ID (Only for FQDN and USERF QDN) Set the ID according to ID type Blank
Authentication Type Optional: Shared Key or Certificate Shared Key
Key (While choosing Shared Key Authentication
Type )
Set IPSec VPN Negotiati on Key Blank
Phase 2 Parameters
IPSec Policy Optional: 3DES-MD5-96 or AES-MD5-96 3DES-MD5-96
IPSec Lifetime Set IPSec Lifetime 3600sec
Perfect Forward Secrecy (P FS) Optional: Disable, GROUP1, GROUP2, GROUP5 Disable ((Enable Advanced options)
Link Detection Parameters (Enable Advanced options)
DPD Time Interval Set DPD Time Interval 60sec
DPD Timeout Set DPD Timeout 180sec
ICMP Detection Server Set ICMP Detection Server Blank
ICMP Detection Local IP Set ICMP Detection Local IP
ICMP Detection Interval Set ICMP Detection Interval 30sec
ICMP Detection Timeout Set ICMP Detection Interval 5sec
ICMP Detection Max Retries Set ICMP Detection Max Retries 3
(3) GRE Tunnels (For IR711/791/714/794 only)
GRE T unnels
Name Description Default Enable Click Enable Enable Tunnel Name Set GRE Tunnel Name tun0 Local Virtual IP Set Local Virtual IP 0.0.0.0 Remote Address Set Remote Address 0.0.0.0 Remote Virtual IP Set Remote Virtual IP 0.0.0.0 Remote Subnet Address Set Remote Subnet Address 0.0.0.0 Remote Subnet Net Mask Set Remote Subnet Net Mask 255.255.255.0 Key Set Tunnel Key Blank NAT Click Enable NAT Function Disable Description Add Description Blank
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(4) L2TP Clients (For IR711/791/714/794 only )
Name Description Default
Enable Click Enable Enable Tunnel Name Set Tunnel Name L2TP_TUNNEL_1 L2TP Server SetL2TP Server Address Blank Username Set Server Username Blank Password Set Server Password Blank Server Name Set Server Name l2tpserver Startup Modes Set Startup Modes: Auto Activated,
Trigged by Data, Manually Activated
Auto Activated
Authencation T ype Set Authenca tion Type: CHAP, P AP CHAP Enable Challenge secrets Set to enable Challenge secrets Disable Local IP Address Set Local IP Address Blank Remote IP Address Set Remote IP Address Blank Remote Subnet Set Remote Subnet Blank Remote Subnet Net Mask Set Remote Subnet Net Mask 255.255.255.0 Link Detection Interval Set Link Detection Interval 60 Max Retries for Link Detection Set Max Retries for Link Detection 5 Enable NAT Click Enable NAT Disable MTU Set MTU parameters 1500 MRU Set MRU parameters 1500 Enable Debug Mode Click Enable Debug Mode Disable Expert Options Set Expert Options Blank
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(5) PPTP Clients (For IR711/791/714/794 only)
Name Description Default
Enable Click Enable Enable Tunnel Name Set Tunnel Name PPTP_TUNNEL_1 PPTP Server Set PPTP Server Address Blank Username Set Server Username Blank Password Set Server’s Password Blank Startup Mode: Set Startup Modes: Auto Activated,
Trigged by Data, Manually Activated
Auto Activated
Authencation Type Set Authencation Type: CHAP, PAP,
MS-CHAPv1, MS-CHAPv2
Auto
Local IP Address Set Local IP Address Blank Remote IP Address Set Remote IP Address Blank Remote Subnet Set Remote Subnet Blank Remote Subnet Net Mask Set Remote Subnet Net Mask 255.255.255.0 Link Detection Interval Set Link Detection Interval 60 Max Retries for Link Detection Set Max Retries for Link Detection 5 Enable NAT Click Enable NAT Blank Enable MPPE Click Enable MPPE Blank Enable MPPC Click Enable MPPC Blank MTU Set MTU parameters 1500 MRU Set MRU parameters 1500 Enable Debug Mode Click Enable Debug Mode Blank Expert Options For InHand R&D only Blank
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(6) Open VPN Tunnels (for IR791/794 only)
In the configuration WEB of 700, select “VPN”=> “Open VPN Tunnels” as below:
Click “Add” to add a new Open VPN tunnel:
Name Description
Tunnel name Can’t be set Enable Enable this configuration Mode Client or Server Protocol UDP or TCP Port Import or Export Certificate (CRL) OPEN VPN Server OPEN VPN Server’s IP or DNS Authencation Type (1) None ----- for host to host connection (not available when 700 as server)
(2) Pre-shared Key ----- for host to host connection (not available when 700 as server)
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(8) Open VPN Advanced (for IR791/794 only)
This configuration page is only used for the Open VPN Server.
Name Description
Enable Client-to-Client Enable client access to other clients
Client Management Tunnel Name Tunnel Name of the Client Username/Common Name Username (using Username/password mode) or Common Name in CA (CA mode)
Local Static Route The client subnet Remote Static Route The server subnet
Attention: CA can only be produced by customer’s PC; InRouter 700 cannot produce CA.
(3) User/Password ----- For multi users to access CA needed: Client: root CA (ca.crt) Server: root CA (ca.crt), public key (pub.crt), private key (pri.key) (4) X.509 Cert (multi-client) ----- CA mode for multi users to access CA needed: Client: root CA (ca.crt), public key (pub.crt), private key (pri.key) Server: root CA (ca.crt), public key (pub.crt), private key (pri.key)
(5) X.509 Cert -----CA mode for host to host tunnel CA needed: Client: root CA (ca.crt), public key (pub.crt), private key (pri.key) Server: root CA (ca.crt), public key (pub.crt), private key (pri.key)
(7) User+X.509 mode------username + password + CA certificate CA needed: Client: root CA (ca.crt), public key (pub.crt), private key (pri.key) Server: root CA (ca.crt), public key (pub.crt), private key (pri.key)
Pre-shared Key Set shared key or TLS-AUTH static password Remote Subnet, Remote Net mask Set the static route of the router, always towards the subnet of its peer Link Detection Interval, Link Dete ction Timeout Always use de fault Renegotiate Interval Always use default Enable NAT Set NAT mode, meanwhile it will disable route mode Enable MPPE Enable MPPE, always set in server Enable LZO Enable LZO compression Encryption Algorithms Set encryption algorithms, must match with the server MTU, Max Fragment Size Always use default
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(9) Certificate Management (for IR791/794 only)
Name Description Default
Enable SCEP (Simple Certificate Enrollment Protocol)
Click Enable
Certificate Protected Key Set Certificate Protected Key Blank Certificate Protected Key Confirm Confirm Certificate Protected Key Blank Import/Export CA Certificate Import or Export (CA) Certificate Blank Import/Export Certificate (CRL) Import or Export Certificate (CRL) Blank Import/Export Public Key Certificate Import or Export Public Key Certificate Blank Import/Export Private Key Certificate Import or Export Private Certificate Blank
3.1.8 Tools
Tools contain PING Detection, Route Trace, Link Speed Test and etc.
(1) PING
Name Description Default
Host Destination for PING Blank Ping Count Set PING Counts 4 times Packet Size Set PING Packet Size 32 Bytes Expert Options Advanced parameters Blank
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(2) Trace Route
Name Description Default
Host Destination for Trace Route Blank Max Hops Set Max Hops 20 Time Out Set Time Out 3 sec Protocol Optional: ICMP/UDP UDP Expert Options Advanced parameters Blank
(3) Link Speed Test
T est link speed via unload or download
3.1.9 Status
Status contains System, Modem, Network Connections, Route Table, Device List and Log.
(1) System Status
This page shows the status of system, including Name, Model Type, Current Version and etc.
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(2) Modem Status
This page shows the status of Modem, including the signal level.
(3) Network Connections
This page shows the network connections via WAN or LAN
(4) Route T able
This page shows the route table of IR700.
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(5) Device List
This page shows the devices linked with IR700.
(6) Log
This page shows the log of system, including download log file.
For some situation when there’re some problems that can’t be diagnosed at the moment, you’ll be asked to provide the diagnose log to InHand engineers, you can click “Download System Diagnosing Data” then send the diagnose log to us.
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3.2 Support
In case you have problems with the installation and use, please address them to us by e-mail:
support@inhandnetworks.com
.
Copyright © 2010 InHand Networks, All rights reserved. Tel: 86-10-64391099-8022 Fax: 86-10-64399872 Address: Wangjing Science Park, Road Lizezhonger, Chaoyang District, Beijing, P. R. C, 100102 Website: http://www.inhandnetworks.com Email: info@inhandnetworks.com
Subject to alterations without notice.
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