Ingo MHU007D, MHU014D User Manual

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user manual

ENG

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Specifications 3

Information and support 29

Package includes 3 Main interface 4 Charging 5 Main screen 5 Screen lock 6 Capacitive touch panel 7 Camera 8 Ebooks 9 Video player 10 Music player 11 Connect to the PC 12 Storage 12 Android interface 13 Automatic updates 13

Initial setup 14

1. Language 15

2. Set Time & Date 16

3. Set WiFi 17

4. Set parental account 18

5. Create a Children Account 19

6. Apps Filter 20

7. Online content 21

8. Time Limit 22

Update IngoKids software 29 FAQ / Troubleshooting 29 Support / warning 31 DISPOSAL 32

Parent Area 24

How to access Parent Area 24 Create a new kid account 25 Modify an account 25 Download applications 26

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Specifications

Package includes:

Tablet

Charger

microUSB cable

Rubber case (only Super Pack edition)

Headphones (only Super Pack edition)

Stylus pen (only Super Pack edition)

Earphones

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Main interface

Front Camera

Power Button

Volume Up

Volume Down

microSD slot

Charger input

microUSB plug

microSD slot

microUSB plug

Charger input

Power Button

Volume Up

Volume Down

Speaker

Back Camera

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Charging

Your tablet can only be charged with the supplied Power Adaptor. Plug the adaptor to the mains socket and the adaptor cable connector to the Tablet plug.

Main screen

These are the main icons you will nd in the main screen of your Monster High tablet:

1. Home button

2. Battery indicator

3. WiFi signal indicator

4. Browser

5. Ebook reader

6. Video and photo gallery

7. Camera

8. Music player

9. Approved apps

10. Page navigator

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Screen lock

Your Monster High tablet locks automatically the screen after some time inactive. To unlock select the lock icon and slide it to the open lock.

1. Lock icon

2.Open lock icon

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Capacitive touch panel

The monster high tablet has a multi touch capacitive screen. You only need your ngers to control it. Touch the screen to open applications, videos and les.

• Slide up and down to scroll and swipe left and right to navigate in the menus

• Use two ngers to zoom in or out while viewing pictures, webpages or other documents

Note: The response of the capacitive touch panel varies between persons, this is linked to the nature of the technology.

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Camera

The Monster High Tablet comes with 2 digital cameras to take pictures and make videos, one in the front to take pictures of you and use it for videocalls

and another one in the back to take pictures of your family and friends.

1. Digital Zoom (Enlarge)

2. Choose between front and back cameras

3. Take a picture / Start recording video / Stop recording video

4. Digital zoom (Reduce)

5. Camera settings

6. Photo mode

7. Video mode

All the pictures and videos you take will be stored in the internal memory and you can see them in the gallery.

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Ebooks

The Monster High Tablet comes with an Ebook reader. You can use it to read digital books you purchase or transfer to the internal memory.

1. Available ebooks

2. Swap views between library view and list view

3. Delete

To open an ebook just touch the book cover and it will open.

1. Full window view

2. Change font size

3. View / Add / Edit bookmarks

4. Change screen brightness

5. To swap pages just slide your nger to the right or left

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Video player

To browse all the available videos you need to access the gallery, there you will see the videos and photos organized in folders.

• To open a folder just touch over the picture,

• To select a folder hold your nger over the picture for a couple of seconds

• To delete all the contents of the folder press the trash icon on the top right of the screen

• When the folder is opened, you can see the video or image thumbnails

• To open a video or image just touch over the thumbnail

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Music player

To play music on your tablet press the music icon on the Kids main screen

You will be able to select the music sorted by artists, albums, songs and playlists

1. Play / Pause

2. Back

3. Forward

4. Shufe

5. Repeat

6. Song information

Monster High

To create a new playlist choose playlist and select add new. Follow the instructions on how to connect the tablet to the computer to add more music to your tablet.

Monster High songs

Monster High opening song

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Connect to the PC

Your Monster high Tablet comes with a microUSB cable so

you can connect it to your computer and transfer les, pictures, videos and ebooks. You need to plug the microUSB

cable to the Tablet and the USB connector to the computer USB plug. Once connected a window asking if you want to

transfer les will appear on your tablet, touch over the button to activate the USB storage function. You must rst enable

USB connection within Area Settings parental Tablet.

Storage

Your tablet comes with 4Gb of Flash memory, but not all of it

is available as user storage. Some is used to store Android

system information, applications and tablet data.

In order to increase the available memory you can add a microSD card (Up to 32Gb) into the slot. Once it’s recognised you will be able to see the videos in the gallery and the mu-

sic in the music player. If you want to transfer les between

the internal storage and the microSD card you can use the

le explorer available in the Android interface.

The Monster high tablet will be recognised as removable

storage on your computer. On the computer open the le explorer to transfer the data.

Note: While the tablet is connected to the PC you will not be able to access the data on your tablet.

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Android interface

If you not wish to use Ingokids interface can overide the settings and go

straight to Android default interface. In Android, parental control is disabled and

you will not have all the functions available within Ingokids so we recommend use Ingokids interface. The Monster High tablet uses Android 4.1 operating system. In order to access the Android interface please follow the following

steps:

• Exit to the login window by pressing the home button

• Go to the parental area by pressing the lock icon

• Press the Android icon to exit to Android interface, you may be required to enter the parental password and conrm

The android interface looks like this:

1. Back

2. Home

3. Recently opened applications

4. App menu: You can see all the installed apps

5. Date / Time / Battery level / WiFi signal / Access settings and notications

To go back to IngoKids interface you need to press the IngoKids icon Android interface should only be used by parents. All the parental controls are not enabled while you are in Android main interface

Automatic updates

When WiFi is enabled the system will perform regular checks for software updates. If an update is available we recommend that you accept it as it will contain important upgrades to your system that will enhance performance and functionality.

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INITIAL SETUP

We recommend that you fully charge your tablet before starting it. Connect the charger to the AC power socket and the charger plug to the tablet. Tablet will charge completely in some hours.

When you turn on your tablet for the rst time you will be prompted to follow the initial setup. During this initial conguration you will set up the following items:

• Language

• Time & date

• Enable and congure WiFi connection

• Set a parental account

• Set a kids account. For this account you will set up the following:

• Apps lter: Choose what applications can use your child

• Online content: Dene how can your child access the internet

• Time limit: Setup the amount of time your child can use the tablet

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Language

Choose your preferred language for the IngoKids and Android interfaces

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Welcome Screen

If you do not want to use the Ingokids interface can override the settings and work with Android regardless Ingokids interface (not recommended)

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Set Time & Date

• You can modify the default time settings of your tablet;

• Make sure you check that the timezone is the correct one for your region.

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Set WiFi

• WiFi comes disabled by default.

• To enable WiFi press the Connect button

• A list of available WiFi networks will appear

• Choose your network, if the network is pas-

sword protected it will prompt you to insert the password (Remember to have it in hand)

• If no WiFi networks are found check that your router is on and that the wi is enabled. Then

press Scan to search again for WiFi networks

• You can continue the conguration without activating the WiFi. You can then activate it.

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Set parental account

• Enter your email

• Enter password: This password helps protect the Parents Area, this way your child can not modify any important setting.

• Enter your name

NOTE:

parents area and change important tablet settings.

If you forget the parental password you can request to reset it by sending an email to the provided email address. So it’s very important that you have regular access to the email address supplied.

The parental password is very important as it will be always requested to access the parents area. We strongly suggest that you don’t share this passwords with your children as they may use it to access

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Create a Children Account

• Name: Insert your child’s name

• Birthday: Insert your child’s birthday

• Gender: Select your child’s gender

• Select: Choose your child’s ava-

tar from the preloaded images

• Photo: Take a picture and use

it as your child’s avatar

• Password: You can choose if you want to protect your children account with a password, it’s good if

the tablet will be shared between different children with different settings. By default “No password” is selected. If Password is selected you will be prompted to enter the kid password when

you conrm the new account.

The password can be from 1 to 14 characters long, with only letters

and numbers.

You can also let children use a pattern password instead of characters and numbers. If you want children to have a pattern password

select “Pattern”. When the child to use your account rst prompted

to set the password. Then you will be prompted to create a pattern sliding your ngers that links at least 5 dots. In order to make the password easier to remember you can’t use the same dot two times.

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Apps Filter

Apps lter allows you to dene which applications can your children access. It’s a very good way to ensure that the tablet is used the way you intended.

• The installed apps are approved based on our criteria

• Click over the app icon to select or deselect an application

• To save the changes press the OK button

The applications that are not checked will not be allowed. By default we have approved the apps we consider suitable for all

children, but since every child is different we suggest that you

check also the preapproved apps.

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Online content

Online content lets you select how your child connects to the internet

• Full access: No restrictions apply, child can visit any website

• No internet access: Internet access is disabled, when child opens

browser no website is available. This mode doesn’t restrict the internet connectioof the apps. If you wish to block completely all data connections you should disable WiFi on the WiFi settings.

• Restrict browsing to allowed websites only: Child can only vi- sit the websites that are on the Allowed websites list.

• Press the Modify Allowed Websites button to access the list and enter new websites your child can visit

• To add a new website you need to press the + button

Note:

Browser, etc) all the online content lters won’t work with them.

The Online Content lter is only available for the default browser installed in the IngoKids software. If you install a third party browser (Like Google Chrome, Opera, Dolphin

Note: Even if the restricted browsing is enabled we recommend adult supervision to ensure the correct ltering of the websites. Internet is known for its content being updated instantly, so regular adult checks to the

approved content are strongly suggested.

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Time Limit

Time Limit is the way to limit how and when your child can use the IngoKids tablet.

• Session control: When enabled it lets you dene for how long

and how many times your child can use the tablet per day.

• Session control: Set the maximum time the tablet can be used at once

• Rest: Dene the time the child must rest after a session has nished

• Sessions per day: Set the maximum

number of sessions your child can do per day

For example: Child can use the tablet 3 times a day for 30 minutes sessions. After 30 minutes the Kid account will be disabled and will rest for 30 minutes. You will set Sessions per day to 3.

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• Global Control: When enabled lets you dene

the timeframe when your child will be able to use the tablet

• Start time: Input the hour of the day your child can start using the tablet. Before that time the tablet will turn on but he will not be able to access the account

• End time: Input the hour of the day your child will stop using the tablet. After that time the tablet will turn on but he will not be able to access the account

For example: Child can use the tablet from 9:00am (Start time) to 8:00pm (End time)

Note: The Global control has more importance than the Session control, so

even if children has not exhausted all the available session time he will not be

able to access his/her account once Global Control daily period expires.

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Parent Area

How to access Parent Area

Once setup is complete you will be taken to the login interface. This screen is what you will see every time you enter in the Paren-

tal Area.

• Access WiFi Settings

• Parent Area

• Enter the kid account

• Help

Press the Parent Area icon. You will be prompted to insert the parent password you created during initial setup.

In the Parent Area you can modify the kids settings, create new

kid accounts and download apps.

1. Apps lter: Choose what applications can use your child

2. Online content: Dene how can your child access the internet

3. Time limit: Setup the amount of time your child can use the tablet

4. Parent Account Settings: Modify your settings and password and create new kid accounts

5. Tablet settings: Edit some important tablet settings

6. Market: Access google Play and Ingo market in order to browse and download more applications

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Change Tablet Settings

In this page you can change the main settings of the tablet:

• Load IngoKids on system startup: When selected IngoKids will load every time you start the tablet

• Allow USB Connections: It allows to transfer les to your PC within ingoKids interface

• Block exiting Ingokids with parental password: If checked it will require the parental password to

go to Android interface

• Block unapproved apps: It will not allow to use any appli-

cation that has not been previously approved in the App Filter

• Enable screen saver: It turns off the screen after some

time of inactivity

You also have Access to some important IngoKids options:

• Reset tablet: It will erase all IngoKids accounts and data

• Check for updates: It will check for software updates if wi

is connected.

Note: our tablet will receive software updates by wi, this

way you will alwyas have an updated versión of ingoKids with all the new functions and the letest improvements. By default system is congured to check automatically for software updates.

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Create a new kid account

In order to create a new kid account you need to Access “Parent Account Settings” and press the + button. From there you need to follow the steps described in the section 2 of this Manual (Initial Setup from point 2.5)

Modify an account

To modify kid settings parent needs to open each function

separately (Apps Filter, Online Content and Time Limit).

• The kid account that he is modifying is

showed in the top right (parent will see the account avatar and the account name)

• If the tablet has more than one kid account he can choose the kid account to modify in the top right corner.

• Current account being modied

• Choose another account.

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Download applications

The IngoKids tablet comes with google Play and ingo market presintalled. To access both markets parent needs to go to the Market section of the Parent Area.

• Google Play: The ofcial android app market. Parents need to setup a google account and they will have access to all those apps.

• Ingo ofcial children application marketplace. Parents will nd custom apps designed

especially for IngoKids tablets and accessories.

By default neither store is available from the IngoKids interface,

the only way to access the store is through the Parents Area. If you want your children to access directly any of the two stores (Not recommended) you need to allow the app in the Apps Filter section of the Parents Area

Note:

to a WiFi network before accessing them.

Both markets need a WiFi connection to work. Ensure WiFi is enabled and connected

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Google Play

Get access to the ofcial Android store from google and purchase or freely download thousands of applications and games.

To access Google Play you need a google account.

• If you already have a gmail address choose “Sign in” and insert your google email and password. You will be then prompted to enter Credit card information (If you have not already done it in previous

google products), this is an optional step and you can skip it by pressing the Skip button.

• If you don’t have a google account or want to create a new want for the Monster High tablet you need to select “Get a Google Account” and you will be prompted to enter the following information:

• First and last name

• Choose your new gmail.com address name. If address is not available it will prompt you to insert a different one

• Choose and conrm your password

• Choose a security question and email address to recover your password in case you forget it

• It will prompt you to insert a credit card number,. You can choose “Not now” to avoid it.

To download apps from google play you can browse through the Apps section or search using the search button.

Ingo market

Ingo market will feature multiple apps suited for your Monster High Tablet. Check it regularly to look for new apps and games available for you.

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Uninstall applications

To uninstall an existing apps you need to go to the Android Interface → Settings → Apps and choose the app you want to remove

Improving software Tablet is continous and by defalt each time the tablet will search for new updates to improve the functionality, performance or Apps.

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Information and support

Update IngoKids software

Your tablet will check regularly for updates. When WiFi is enabled the system will perform regular checks for software updates. If an update is available we recommend that you accept it as it will contain important upgrades to your system that will enhance performance and functionality.

FAQ / Troubleshooting

I have lost the parents account password, what can I do

When the tablet prompts you to insert the parents password press the “Forgot password” button and you will be prompted to insert an email address. An email with the instructions about how to reset the password will be sent to that address.

I have enabled the lock screen pattern or PIN and I can’t remember it, what can I do

The lock screen security is used to protect your tablet data in case of theft or loss. In case pattern or password the device will lock. In order to use the tablet again contact our customer service.

What is the maximum capacity of the external memory?

The tablet supports up to 32Gb micro SD memory cards.

Where can I nd a silicone or rubber case to protect the tablet?

Check our website www.ingodevices.com to check when the accessory products for our tablets are available

Can we connect a 3G USB Dongle to the tablet?

The USB port admits plugging a 3G USB Dongle to connect to the internet using a cellular data plan. You will need a microUSB to USB adaptor in order to plug USB devices to your tablet.

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Plug the 3G Dongle to the tablet; in a few seconds it will require you to insert the PIN code of your modem’s SIM card (Your mobile carrier should have given it to you together with the SIM card). Once inserted the PIN code you can surf the internet using your data plan.

The tablet sound is low, is it normal?

The tablet volume is limited to protect your children ears.

To ensure the maximum volume you must ensure that it’s placed at its maximum level pressing the +. Also we recommend you to have the speaker uncovered, since when leaving the tablet in a desk the speaker will be covered and it will sound low.

Tablet doesn’t power ON.

Check the tablet’s power level, charge it with the adaptor for 2 hours and check again.

There is no sound coming from earphone

Check if volume is set to ‘0’. Check if earphone is working properly by testing it in another device.

There is loud noise from earphones or speaker

Check if there is dust in the earphone or speaker.

Tablet gets locked and doesn’t respond to touch or buttons.

Reset your tablet by holding the power key for a few seconds. You can press using a paper clip or needle gently the internal reset button.

An application is not working properly

Not all Android apps are compatible with all Android devices. If you have downloaded the app try to download it again and reinstall it.

How do I delete a Google account?

If an account is added, the account is shown in Android Interface → Settings → Accounts & sync, where you may also add another account. To delete an unwanted account, select the account. The account sync information will load. You can access the account settings in the top right corner

(Three aligned dots appear). In the settings menu select “Remove account”.

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Ingo MHU007D, MHU014D User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual