FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
IMPORTANT
Electrostatic Discharge (ESD)
Sensitive Electronics
ESD problems are presenteverywhere. ESD may damage or weaken the
machinecontrol electronics.Thenew control assemblymayappearto workwell
after repair is finished, but failure may occur at a later date due to ESD stress.
■
Use an anti-static wrist strap.Connect wrist strap to green ground
connection point or unpainted metalin the appliance.
■
Touch your finger repeatedly to a greenground connection pointor
unpainted metal in the appliance.
■
Before removingthe partfrom its package, touch the anti-static bag
to a greenground connection pointor unpaintedmetal in the appliance.
■
Avoid touching electronicparts or terminal contacts; handle electronic
control assembly by edges only.
■
Whenrepackaging failed machine controlelectronics in anti-static bag,
observe above instructions.
-OR-
DIAGNOSTIC GUIDE
■
Before servicing, check the following:
■
Makesure there is poweratthe wall outlet.
■
Has a household fuse blown or circuit breaker
■
tripped? Wasa regularfuse used? Use a timedelay fuse.
■
Is dryer vent properly installedand clear of lint
■
or other obstructions?
■
All tests/checks should be madewith
a VOM(volt-ohm-milliammeter) or DVM
(digital-voltmeter) having a sensitivity
of 20,000 Ω per volt DC or greater.
■
Check all connections before replacing
components.Look forbrokenorloose wires,
failed terminals,orwires notpressed into
SERVICE DIAGNOSTIC MODE ENTRY
These tests allow factoryor service personnel
to testand verify all inputs to the machine control
electronics. Youmay want to do a quick and
overall checkup of the dryerwith these tests
before going to specific troubleshooting tests.
connectors far enough.
PART NO. W10386307BPAGE 1
A potentialcause ofa controlnotfunctioningis
corrosiononconnections.Observeconnections
and checkforcontinuity withan ohmmeter.
Connectors: Look at top of connector. Check
for brokenor loose wires.Check for wires not
pressed into connector far enough to engage
metal barbs.
Resistance checks must be made with dryer
unplugged or powerdisconnected.
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
ACTIVATING THE SERVICE
DIAGNOSTIC MODE
1. Be sure the dryer is in standby mode
(plugged in with allindicatorsoff,or with only the
DONE [on some models] or COMPLETE [on some
models] indicator on).
2. Select any threebuttons and follow the steps
below,using the same buttons (rememberthe
buttons and the order that the buttons were
pressed):
Within 8 seconds,
Press and Release the 1st selectedbutton,
Press and Release the 2nd selectedbutton,
Press and Release the 3rd selectedbutton;
Repeat this3 button sequence 2 more times.
3. If this test mode has been entered
successfully,all indicators on the console are
illuminated for 5 seconds, with somemodels
showing
88 in the EstimatedTime Remaining
two-digit display. If there areno saved fault
codes,all indicators on the console will
momentarily turn off,thenonly the seven
segment display (on somemodels) willcome
backon and display
onlythe WET indicator will comeon and stay
on constantly.
If entry into diagnostic mode is unsuccessful,
refer to the following indications and actions:
Indication 1:
turns on.
Action:
Select any cycle.
If indicators comeon, try to changethe
function for the three buttons used to activate
the diagnostic test mode.
88,and,on other models,
Button PressFunction Behavior
Press and holdExits Service Diagnostics
for 5 secs.
Press and holdTripleBeep
for 5 secs.
Press and holdClears the ErrorCodes
for 5 secs.
Noneof the indicators or display
Control SystemTest
If any button fails to change the function,
something is faulty with the button,and it will
not be possible to enter the diagnostic mode
using that button. Replace the user interface
and housing assembly.See Accessing &
Removingthe ElectronicAssemblies,page 21.
If no indicators comeon after selecting the
cycle,go to TEST #1,page 12.
Indication 2:
Console indicatorsbegin
flashingimmediately.
Action:
If console indicators begin flashing on
and off immediately, replace the user interface.
SeeAccessing & Removing the Electronic
Assemblies,page 21.
Activation With Saved Fault Codes
(models with seven segment display)
If there is a saved fault code, it will be flashing
in the display.Review the Fault/Error Codes table,
page4, for the recommended procedure.
If there is nosaved fault code,
88 will be displayed.
(models without seven segment display)
If there is a saved fault code, only theWET
indicator will be flashing.Review the Fault/Error
Codes table for the recommended procedure.
Fault/Error Code Display Method
(models with seven segment display)
Fault codes are displayed by alternately showing
F# and E#.All fault codes have an F# and an E#.
The F# indicates the suspect System/Category.
The E# indicates the suspect Componentsystem.
(models without seven segment display)
Fault codes are displayed by a series of flashes of
theWET indicator.All fault codeshave an F# and
an E#.The first set of 0.5 second flashes should
be counted and used as the F#.The F# indicates
the suspect System/Category.The second set of
0.5 secondflashes should againbe counted and
usedas the E#.The E# indicates thesuspect
Component system.The transition from the F# to
the E# is indicated by a 2 second pause.After the
E# is displayed,there will be a 5 secondpause
before the F# is flashed again.
Below showshow F3E6 would be displayed:
3 flashes ➔ 2 second pause➔ 6 flashes ➔ 5 second pause
PAGE 2
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
Advancing Through Saved Fault/
Error Codes
Procedure for advancingthrough savedfaultcodes:
Press and releaseMost
the 3rd buttonbeeprecent fault
usedto activatetonecodeis
Service Diagnosticsdisplayed.
Repeat
Repeat
Repeat
Repeat
Up to four Fault/Error codes may be stored.
Whenthe oldest fault code is displayed,additional
presses of the 3rd button willresult in a triple
beep, then display of (or cycling back to) the most
recent fault code. If eachpress of the 3rd button
results in a triple beep and the display shows
(on modelswith seven segment display) or the
WET indicator is constantly lit(on models without
seven segment display), no saved fault codes
are present.
beeprecent fault
tonecodeis
beeprecent fault
tonecodeis
beeprecent fault
tonecodeis
Triple beep,then backto
themostrecentfaultcode.
Second most
displayed.
Third most
displayed.
Fourth most
displayed.
88
Clearing Fault Codes
To clear fault codes,enter ServiceDiagnostic mode.
Then press and hold the 3rd button used to enter
Service Diagnostic mode for 5 seconds.Once the
faultcodesaresuccessfully erased,theseven
segmentdisplay will show
sevensegment display) or theWET indicator will
belitconstantly (on models without seven
segmentdisplay).
88 (on models with
PAGE 3
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
FAULT/ERROR CODES
The fault codes below wouldbe indicated when attempting to starta drying cycle, or after activating the
service diagnostic mode.
CodeDescriptionExplanation/Recommended Procedure
pfPower FailurePF indicates that a power failure occurred while the
f1 e 1Primary Control FailureF1E1indicates a primarycontrol failure.
f2 e 1Keypad/UserF2E1indicates a stuck button or user interface
f3 e 1ExhaustThermistor Open F3E1indicates that the thermistor is open.
f3 e 2ExhaustThermistor Shorted F3E2 indicates that the thermistor has shorted.
f3 e 6Moisture Sensor OpenF3E6 indicates that the moisture sensor strip is open.
f3 e 7Moisture Sensor Shorted F3E7indicates that the moisture sensor striphas
f8 e 1Water ValveFailureF8E1indicates that no voltage is detectedat the water
(on some models)dryer was running.
■ Press START/PAUSE to continue the cycle,or press
POWER or POWER/CANCEL (Maytag models) to clear
the display.
Interface Failuremismatch.This fault code will ONLY appear when
in the servicediagnosticmode.
■ See TEST #5, page 20.
■ See TEST #3a,page 17.
■ See TEST #3a,page 17.
This fault code willONLY appear whenin the service
diagnostic mode.
■ See TEST #4, page 18.
shorted.This fault codewill ONLYappearwhen in the
service diagnostic mode.
■ See TEST #4, page 18.
(Steam Models Only)valve relay.This fault code will ONLYappearwhen in
the servicediagnosticmode.
■ See TEST #7, page 21.
PAGE 4
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
Wet
Damp
Cool Down
Done
Wet
Damp
Cool Down
Done
High
Medium
Low
Air Dry
USER INTERFACE/
CONTROL SYSTEM TEST
Entry Procedure:
Press and release the firstbutton used to activate
Service Diagnostic mode.The following testswill
be available.
NOTE:The Service Diagnostic mode must be
activated before activating the UserInterface/
Control Systemtest; see procedureon page 2.
Active Fault CodeDisplay in User
Interface/Control System Test:
If the display (on models withseven segment
display) or WET indicator (on modelswithout
seven segment display) begins flashing while in
UserInterface/ControlSystemtest,it is displaying
an active fault code. Activefault codes are codes
thatare currently failing.Only one activefault
codecan be displayed at a time.
Diagnostic Test: Console Buttons
and Indicators
(models with seven segment display
and some models without seven
segment display)
Pressing buttons and rotatingthe cycle selector
will turn off the correspondingindicator and
sound a beep as shown in figure 1, Console
Diagnostics.If indicators failto come on and beep
after pressing buttons and rotatingthe cycle
selector, go to TEST #5, page 20.
(all models)
NOTE: A second press of the POWER (POWER/
CANCEL on Maytag models) button whilein
Console Buttons andIndicatorsmode exits the
Service Diagnostic mode and returns the dryer
to standby mode.
Diagnostic Test: Door Switch
(models with seven segment display)
Opening the door shouldcause a beep and an
alphanumeric number to be displayed. Closing
the door should cause a beep and
88 to be
displayed.
If opening the door fails to cause a beep and
an alphanumeric number to be displayed, go
toTEST #6,page 20.
(models without seven segment display)
Whenthe dooris opened, for electric dryers,the
dryer will beep once and the WET statusindicator
will turn on.For gas dryers, the dryer will beep
twice andthe DONE or COMPLETE (depending on
model) status indicator will turn on.Withthe door
open, the TEMP indicatorswill be used to display
the Control Software ID.The TEMP indicators will
be“On”or “Off”according to the table below.
Temp Indicators
Temp Indicators
or
(model 9150 without seven
segment display)
Pressing buttons willturn off the corresponding
indicator and sound a beep as shown in figure 1,
Console Diagnostics. Rotating the cycle selector
will cause the status indicators to display the
If opening the door fails to cause a beep(s),
Control Software ID,or fuel type to be indicated,
go toTEST #6,page 20.
index of the cycle selector. See table below for
details. If indicators failto come on and beep after
pressing buttons and rotating the cycle selector,
go toTEST #5,page 20.
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
Wet
Damp
Cool Down
Done
High
Medium
Low
Air Dry
If the motor does not turnon, go to TEST #2,
Diagnostic Test: Moisture Sensor
Openthe doorand locate two metal strips on the
faceof the lintscreenhousing.Bridge thesestrips
witha wet cloth or a finger. If a beep is heard and
an alphanumeric number is displayedon the
console (on models with seven segment display)
or STATUSand/orTEMPindicators change (on
page14.
If no heatis detected,go to TEST #3,page 15.
On steam models only, if nowateris detected,
go to TEST #7, page 21.
NOTE: On steam models only,press the POWER
button.
models without seven segment display),the
sensor is OK. If not,or if a beep tone is heard
before bridging the moisture strips, go to TEST
#4,page 18.
Diagnostic Test: Console ID, Motor, Heater,
and Water Valve (on steam models)
(models with seven segment display)
Close thedoor. Pressthe START button.The dryer
will beep and the motor, heater, and watervalve
DEACTIVATING TEST MODES
Deactivating the User Interface/
Control SystemTest
This mode can be exitedby either of the two
methods listedbelow:
1. Pressing the POWER button twice.
2. Pressing and holding the 1st buttonused to
activatetheService Diagnostic mode for 5 seconds.
(on steam models)will turn on, and the display
will show the following Console ID: 8a, 80,or 83,
depending on model.
(models without seven segment display)
Close thedoor. Pressthe START button.The dryer
will beep and the motorand heater will turn on.
DEACTIVATING THE SERVICE
DIAGNOSTIC MODE
Press and hold the 1st button used to enterthe
Service Diagnostic mode for 5 seconds to exit
diagnostics.
The STATUS andTEMP indicators willdisplay the
console ID, and the indicators should be lit up as
indicated in the table below.
Console ID Indicator StatusTable
Status IndicatorsTemp Indicators
or
Status IndicatorsTemp Indicators
(all models)
While motor is running,pressingthe START
button a second time will turn off the motor,
heater, and watervalve (on steammodels).Each
additional press of the START button will toggle
the motor, heater, and water valve (on steam
models) on and off.
If the Console ID is not displayed,replace
the user interface and housing assembly. See
Accessing & Removing the Electronic Assemblies,
page21.
PAGE 6
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
Sensing
Wet
Damp
Cool
Down
Done
Wrinkle
Shield
Steam
ControlLock
First press turns
off the Status, Control
Lock, and Steam
indicators. Second
press exits Service
Diagnostic mode
and dryer returns
to standby mode.
Each press toggles the motor, heater, and water valve
state. The display will show the UI ID code. On Off
or Off On.
➔
➔
Each press toggles state of the least
significant digit (Right) of the seven
segment display. On Off or Off On.
➔➔
Each press toggles state of the most significant
digit (Left) of the seven segment display. OnOff
or Off On.
➔
➔
Each press
toggles state
of Wrinkle
Shield indicator.
On Off or
Off On.
➔
➔
Each press toggles
state of Dryness Level
indicators. On Off
or Off On.
➔
➔
Each press toggles state of Temperature
indicators. On Off or OffOn.
➔➔
Each press toggles state
of Cycle Signal indicator.
On Off or OffOn.
➔➔
Rotating the encoder will turn indicators on
and off individually. On
➔ Off or Off ➔ On.
WHIRLPOOL CONTROLPANEL WITH SEVEN SEGMENT DISPLAY (steam model 9371 shown – features andappearance mayvary)
PAGE 7
Figure 1a. Console Diagnostics.
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
First press turns off
the Control Lock and
Wrinkle Shield indicators.
Second press exits Service
Diagnostic mode and dryer
returns to standby mode.
Each press toggles the Start/Pause
indicator and motor and heater
state. On Off or OffOn.
➔➔
Toggles state of Temp indicators with each
press. On Off or OffOn.
➔➔
Toggles state of Signal
indicator with each press.
On Off or OffOn.
➔➔
Toggles state of Wrinkle Shield indicator
with each press. On Off or OffOn.
➔➔
Toggles state of Dryness
indicators with each press.
On Off or OffOn.
➔➔
When rotated, the Sensing indicator will turn off and
the remaining Status indicators will display the index
for each position.
WHIRLPOOL CONTROL PANEL WITHOUT SEVEN SEGMENT DISPLAY (model 9150 shown– features and appearance may vary)
Figure 1b. Console Diagnostics.
PAGE 8
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
First press turns off
the Status indicators.
Second press exits
Service Diagnostic
mode and dryer returns
to standby mode.
Each press toggles the Start/Pause indicator and motor
and heater state. On Off or OffOn.
➔➔
Toggles state of Temp
indicators with each press.
On Off or OffOn.
➔➔
Toggles state of Cycle Signal
indicator with each press.
On Off or OffOn.
➔➔
Starting with first press, indicators will turn off or on
one at a time with each press. On
➔ Off or Off ➔ On.
WHIRLPOOL/AMANA/INGLIS/MAGIC CHEF CONTROL PANELWITHOUT SEVEN SEGMENT DISPLAY
(Whirlpool model9050shown – features and appearance may vary)
Figure 1c. Console Diagnostics.
PAGE 9
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
First press turns off the Status, Control
Lock, and Steam indicators. Second
press exits Service Diagnostic mode and
dryer returns to standby mode.
Rotating the encoder will turn
indicators on and off individually.
On
➔ Off or Off ➔ On.
Each press toggles the motor and heater state. The
display will show the UI ID code. On Off or OffOn.
➔➔
Each press toggles state of the least
significant digit (Right) of the seven
segment display. On Off or Off On.
➔➔
Each press toggles state of the most significant
digit (Left) of the seven segment display. OnOff
or Off On.
➔
➔
Each press toggles state
of Cycle Signal indicator.
On Off or OffOn.
➔➔
Each press toggles state
of Wrinkle Prevent indicator.
On Off or OffOn.
➔➔
Each press toggles state of Dryness Level
indicators. On Off or OffOn.
➔➔
Each press toggles state of Temp Level
indicators. On Off or OffOn.
➔➔
MAYTAG CONTROL PANEL (steammodel 301 shown – features and appearance may vary)
Figure 1d. Console Diagnostics.
PAGE 10
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
TROUBLESHOOTING GUIDE Some tests will require accessing components.
ProblemPossible Cause/Test
NOTE: Possible Cause/Tests MUST be performed
in the sequence shown for each problem.
Won’t power up. (No response1. Supply connections. See TEST #1, page 12.
when buttons are pressed.)
Won’t start cycle when Start1. If number display flashes, check to be sure the
button is pressed.door is completely shut, and press and hold down
Won’t shut off when expected.1. Check START/PAUSE button.
Control won’t accept selections.User interface and housing assembly.
Won’t heat.1. Check installation.
Heats in air cycle.Heater. See TEST #3, page 15.
Shuts off before clothes are dry.1. Check the dryness or dryness level
Steam Models Only:
Water not dispensing.1. Make sure a “Steam” cycle is selected.
2. Unplug dryer or disconnect power. Check
harness connections.
3. User interface and housing assembly.
See TEST #5, page 20.
START for about 1 second.
2. See TEST #2, page 14.
3. See TEST #6, page 20.
2. User interface and housing assembly.
See TEST #5, page 20.
3. Moisture sensor. See TEST #4, page 18.
See TEST #5, page 20.
2. Unplug dryer or disconnect power. Check
harness connections.
3. Heater. See TEST #3, page 15.
(depending on model) setting for auto cycles.
2. Check for full lint screen.
3. Check for clogged vent.
4. Moisture sensor. See TEST #4, page 18.
5. Dryness or dryness level (depending on model)
adjust. See TEST #4a, page 19.
2. See TEST #7, page 21.
PAGE 11
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
COM
N
L1
If neither of the plug terminals havecontinuity
TROUBLESHOOTING TESTS
NOTE: These checks are done with the dryer
unplugged or disconnectedfrom power.
TEST #1 Supply Connections
This test assumes that proper voltage is present
at the outlet,and for U.S.installations, a visual
inspection indicates that the power cord is
securely fastened to the terminal block (electric
dryer) or wire harness connection (gas dryer).
Remove
Screw
withthe left-most contact of the terminal block,
replace the powercord and test the dryer.
5. Access the machine controlelectronics
without disconnecting any wiring to the control
board.See Accessing & Removing the Electronic
Assemblies,page21.
6. With an ohmmeter, check for continuity
between the L1 terminal of the plug (foundin step
4) and P9-2 (black wire) on the machine control
board.See figure 15,page 23.
If there is continuity, go to step 7.
If there is no continuity, check that wires to the
terminalblockare mechanically secure. If so,
replace the main wire harness and test the dryer.
7. Check for continuity between the neutral (N)
Cover
Plate
Figure 2. Remove the cover plate.
ELECTRIC DRYER (U.S. Installations):
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the top right
corner of the back of the dryer. See figure 2.
3. With an ohmmeter, check for continuity
between the neutral (N) terminal of the plug and
the centercontact on the terminalblock. See
figure 3a.
If there is no continuity, replace the power
cordand testthe dryer.
If there is continuity, go to step 4.
4. In a similar way, check which terminal of the
plug is connected to the left-mostcontact on the
terminalblockand make a note of it.Thiswill be
L1(blackwire)in the wiring diagram.See figure3a.
Power Cord
Plug
Terminal Block
terminalof the plugand P8-3 (whitewire) on the
machine control board.
If there is continuity, go to step 8.
If there is no continuity and the mechanical
connectionsof the wireare secure,replace the
mainwire harness.
8. Visually check that the P5 connectoris
insertedall the way into the machine control
electronics.
9. Visually check that the user interface and
housing assembly is properly inserted into the
front console.
10. If bothvisual checks pass,replace the
userinterfaceand housing assembly.
11. Reassemble all parts andpanels.
12. Plugin dryer or reconnect power.
13. Activate the Service Diagnostic mode per
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators test per
procedures on page 5.
14. If indicators still do not light, the machine
control electronics hasfailed:
Unplug dryer or disconnect power.
Replace the machine control electronics.
Reassemble all partsand panels.
Plugin dryer or reconnect power.
Activate the Service Diagnostic modeper
procedure on page2. Then activate the User
Figure 3a. Plug-to-terminal connections
for electric dryer.
Interface/Control System testand verify the repair
by completing the Buttons and Indicators test per
procedures on page 5.
PAGE 12
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
P9
1
5
1
P/N XXXXXX Rev X
DateCodeYDDD-xx
XXXX-XXX
MADEIN COO
L1
COM
P8
L1
N
Neu
N
Neu
ELECTRIC DRYER (Canadian Installations):
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the top right
corneroftheback ofthe dryer. See figure 2,page 12.
3. Access the machine controlelectronics
without disconnecting any wiring to the control
board.See Accessing & Removing the Electronic
Assemblies,page21.
4. With an ohmmeter, check thecontinuity from
L1andN plugterminalsof the power cordto the
terminals for L1andN onthemachine control
electronics. See figure3b.
Power Cord
Plug
Machine Control
Electronics
Figure 3b. Plug-to-terminal connections
for electric dryer.
If continuity exists for both connections,
go to step 6.
Ifan open circuit is found,check theintegrity of
theconnectionsof the power cord to the harness
in the dryer; harness to themachine control board;
and, the integrity of thepower corditself.
5. If it is necessary to replace the powercord,
remove the retaining clip that secures the cord
to the back panel. See figure 4. Disconnect the
cordfrom themain harness and the ground wire
fromthe rearpanel,thenpull outthe powercord.
6. Visually check that theP5 connector is inserted
alltheway into the machine controlelectronics.
7. Visually check thatthe user interface andhousing
assembly is properlyinsertedinto thefrontconsole.
8. If both visual checks pass, replace the user
interface and housing assembly.
9. Reassemble all parts and panels.
10. Plugin dryer or reconnect power.
11. Activate the Service Diagnostic mode per
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators test per
procedures on page 5.
12. If indicators still do not light, the machine
control electronics hasfailed:
Unplug dryer or disconnect power.
Replace the machine control electronics.
Reassemble all partsand panels.
Plugin dryer or reconnect power.
Activate the Service Diagnostic modeper
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators test per
procedures on page 5.
GAS DRYER (U.S.and CanadianInstallations):
1. Unplug dryer or disconnect power.
2. Removethe cover platefromthetopright corner
of the back of the dryer. See figure 2, page12.
3. Check that the power cord is firmlyconnected
to the dryer’s wire harness.See figure 5.
Wire
Harness
Power
Wire
Harness
Retaining
Clip
Power Cord
Figure 4. Remove the retaining clip.
PAGE 13
Figure 5. Power cord-to-wire harness
connection for gas dryer.
4. Access the machine controlelectronics
without disconnecting any wiring to the control
board.See figure 14a or 14b, page22.
5. With an ohmmeter, check for continuity
between the neutral (N) terminal of the plug and
P8-3(white wire)on the machine control board.
Cord
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
COM
Neu
G
L1
L1
Masse
N
Neu
N
G
Masse
The left-hand side of figure 6 shows the position
of the neutral terminal (N) on the powercord plug.
Alsosee figure 15,page 23.
If there is continuity, go to step 6.
If there is no continuity, disconnect the white
wireof the harness from the power cord at the
locationillustrated in figure 5, page 13.Test the
continuity of the power cord neutral wire as
illustrated in figure 6. If an opencircuit is found,
replace the powercord.Otherwise, go to step 6.
Power Cord Plug
Figure 6. Power cord terminals, gas dryer.
6. In a similar way, check the continuity between
the L1 terminal of the plug and P9-2 (black wire)
on the control board.
If there is continuity, go to step 8.
If there is no continuity, check the continuity of
the power cord in a similar way to that illustrated
in figure 6,but for power cord’s L1 wire.
If an open circuit is found, replace the power
cord. Otherwise,go to step7.
7. Replacethemainharness.
8. Visually check thatthe P5 connectoris inserted
all the way intothe machine control electronics.
9. Visually check that the user interface and
housing assembly is properly inserted into the
front console.
10. If bothvisual checks pass,replace the
userinterfaceand housing assembly.
11. Reassemble all parts andpanels.
12. Plugin dryer or reconnect power.
13. Activate the Service Diagnostic mode per
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators testper
procedures on page 5.
14. If indicators still do not light, the machine
control electronics hasfailed:
Unplug dryer or disconnect power.
Replace the machine control electronics.
Reassemble all partsand panels.
Plugin dryer or reconnect power.
Activate the Service Diagnostic modeper
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators test per
procedures on page 5.
TEST #2 Motor Circuit
This test will checkthe wiring to the motor and
the motor itself.The followingitems are part of
thismotorsystem:
measure the resistance across P8-4 and P9-1.
SeeAccessing & Removing the Electronic
Assemblies,page21.
IfresistanceacrossP8-4andP9-1isintherange
of1 to6 Ω,replacethemachine controlelectronics.
Otherwise,go to step 3.
3. Check the wiring and components in the path
between these measurement points by referring
to the appropriatewiring diagram (gas or electric),
pages 25–32.
ELECTRIC DRYER ONLY:
fuse. See TEST#3b,page 18.
ALL DRYERS:
Continue with step 4 below to test
the remaining components in the motorcircuit.
4. Check the belt switch and drivemotor. Access
the belt switch and drive motor by removing the
backpanel. Slowly remove the drum belt from the
spring-loaded belt switch pulley, gently letting the
beltswitch pulley down.See figure 7, page 15.
PAGE 14
ElectricGas
Check thethermal
1
5
3
46
2
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
6. Using figure9, check for the resistancevalues
of the motor’s Main and Start windingcoils as
shown in the following table:
NOTE: Main and Start winding coils must be
checked at the motor.
ResistanceContact Points
WindingΩof Measurement
backat pin 4 and
MAIN3.0–4.0bare copperwire
on pin 5 of black
drive motor switch
backat pin 4 and
START2.4–3.4bare copper wire
on pin 3 of black
drive motor switch
If the resistance at the motor is correct,there
is an open circuit between the motor and machine
control electronics. Checkfor failed belt switch.
If the Start windingis in question andthe
resistance is much greater than 4 Ω, replace
the motor.
7. Checkthe belt switch by measuring resistance
between the twolight bluewires,as shown in
figure9, while pushing up the beltswitch pulley.
If the resistancereading goes from infinity
to a few ohms as pulley arm closes the switch,
beltswitch is OK. If not, replace the beltswitch.
If belt switchis OK and there is stillan open
circuit, check and repairthe wiring harness.
8. Door Switch problems can be uncovered by
following procedure under DiagnosticTest:Door
Switch, page 5; however, if this wasnot done,
thefollowing can be done without applying power
to the dryer. Connect an ohmmeter across P8-3
(neutral,white wire) and P8-4(door, tanwire).
With the door properly closed, the ohmmeter
shouldindicate a closed circuit (0–2 Ω).
If not,replace the doorswitch assembly.
TEST #3 Heater
This test is performed when eitherof the
following situations occur:
✔ Dryer doesnot heat
✔ Heat will not shut off
This test checks the componentsmaking up the
heating circuit.The following itemsare part of
thissystem:
PAGE 15
Lt.blue wire in
Lt.blue wire in
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
3. Using an ohmmeter and referring to the wiring
diagram,measure the resistance from the red
wireterminal at the thermal cut-off to the red
wireterminal at the heater.
If the resistanceis about 10 Ω, go to step 5.
If an open circuit is detected, go to step4.
4. Visually check the wire connections to the
thermal cut-off, high limit thermostat, and heater.
If connections look good, check for continuity
across each of these components.
Replace the heaterif it is electrically open.
Replace both the thermal cut-off and high limit
thermostat if either oneis electrically open.
High Limit Thermostat
Flame
Sensor
Thermal
Cut-Off
High Limit Thermostat
Thermal Fuse
Exhaust Thermistor
Electric Dryer
Figure 10. Thermal Components, viewed from front.
PAGE 16
Thermal Fuse
Exhaust Thermistor
Gas Dryer
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
5. If no opencircuitis detected, remove the P14
connector, then measurethe resistance between
P14-3 (red-white wire) and P14-6(red-white wire)
at theconnector.See figure 15,page 23, for
connector location;andAccessing & Removing
theElectronicAssemblies, page 21.
If 5–15 kΩ are measured,replace the
machine control electronics.
If the resistance is less than 1 kΩ, replace
theexhaust thermistor.
GAS DRYER:
1. Unplug dryer or disconnect power.
2. Remove the toe panel to access the thermal
components.
3. Perform TEST #3b,page18. If the thermal
fuseis OK, go to step 4.
4. Perform TEST #3c,page18. If the thermal
cut-off is OK, go to step 5.
5. Locatethe high limit thermostat.See figure
10.Measure the continuity through it by
connecting the meterprobeson the red wire
and blue wireterminals.
If there is an opencircuit,replace the high
limit thermostatand thethermal cut-off.
Otherwise,go to step 6.
6. Perform TEST #3d,page18. If this is OK,
replace the machine controlelectronics.
Heat will not shut off:
1. Unplug dryer or disconnect power.
2. Access the machine controlelectronics.
Remove the P14 connector, then measure the
resistance between P14-3(red-white wire) and
P14-6 (red-white wire) at the connector. See
figure 15, page 23 for connectorlocation; and
Accessing & Removing the Electronic Assemblies,
page21.
If 5–15 kΩ are measured,replace the
machine control electronics.
If the resistance is greater than 20 kΩ,
replace the exhaust thermistor.
TEST #3a Exhaust Thermistor
The machine control electronics monitors
the exhaust temperature using the exhaust
thermistor,and cycles the heater relay on
and off to maintain the desired temperature.
Begin with an emptydryer and a clean
lint screen.
1. Plug in dryer or reconnectpower.
2. Start the Timed Dry cycle.
3. If after 60 seconds, f3 e1 or f3 e2 flashes
in the display (on models withsevensegment
display) or the WET indicator flashes F3E1 or
F3E2(on models without seven segment display)
and the dryer shuts off, the thermistor or wire
harness is either open or shorted.
4. If f3 e1 or f3 e2 does not flash in the display
(on modelswith seven segment display) or the
WET indicator does not flash F3E1 or F3E2 (on
models without seven segment display),the
connectionsto the thermistor are good.Therefore,
check theexhaust temperature value at any or
all of the temperature levels in question, using
theTimed Dry cycle,and the following process:
Holda glass bulb thermometer capable of
reading from 90° to 180°F (32° to 82°C)in the
center of the exhaust outlet.The correct exhaust
temperaturesare as follows:
EXHAUST TEMPERATURES
Temperature Heat Turns Off* HeatTurnsOn
Setting°F (°C)°F(°C)
High155°±5° (68°±3°)10–15°
Med High 150°±5° (66°±3°)(6–8°)
(Maytag only)below
Medium 140°±5°(60°±3°)the heat
Low125°±5° (52°±3°)turn off
Extra Low 105°±5° (41°±3°) temperature
* The measured overshoot using the glassbulb
thermometer in the exhaust outlet can be 30°F
(17°C) higher.
5. If the exhaust temperature is not within
specified limits,remove the P14 connector, then
measure the resistance between P14-3 (redwhite wire) and P14-6 (red-white wire)at the
connector. See figure 15,page 23 for connector
location; and Accessing & Removing the
ElectronicAssemblies,page 21.
NOTE: Allthermistorresistance measurements
mustbe made while dryeris unpluggedor
disconnected from power.
PAGE 17
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
The following tablegivestemperatures and their
associated resistance values.
with the measurements in the table, replace
themachine control electronics.
Res.Res.
TEST #3b Thermal Fuse
ELECTRIC DRYER: The thermal fuseis wired
in series with the dryerdrive motor.
GAS DRYER:
withthe dryergas valve.
ALL DRYERS:
1. Unplug dryer or disconnect power.
2. Access the thermal fuse by firstremoving
the toe panel. Forthermal fuse location,see
figure 10, page 16.
3. Using an ohmmeter, check the continuity
across thethermal fuse. Seefigure 10 forlocation.
If the ohmmeter indicates an open circuit,
replace the failed thermalfuse.
The thermal fuse is wired in series
TEST #3c Thermal Cut-Off
If the dryer doesnot produce heat, check the
status of the thermal cut-off.
1. Unplug dryer or disconnect power.
2. Access the thermal cut-off by first removing
the toe panel.
3. Using an ohmmeter, check the continuity
across the thermal cut-off.See figure 10,page
16,for location.
If the ohmmeter indicates an open circuit,
replace the failed thermalcut-off andhighlimit
thermostat. In addition, check forblocked or
improper exhaust system,or failed heat element
(electric dryer).
TEST #3d Gas Valve, Gas Dryer Only
1. Unplugdryer or disconnect power.
2. Accessthe gas valve by removingthe
toe panel.
3. Use an ohmmeter to
determine if a gasvalve
coilhas failed.Remove
harness plugs. Measure
resistance acrossterminals.
Readings should match
those shown in the
following chart. If not,
replace coil.
TerminalsResistance (Ω)
1 to 21365 ± 25
1 to 3560 ± 25
4 to 51220 ± 50
IMPORTANT: Be sure all harness wires are
looped back through the strain relief after
checking or replacing coils.
TEST #4 Moisture Sensor
NOTE: This test is started with the dryer
completely assembled.
This test is performed when an automatic cycle
stops too soon,or runsmuch longerthanexpected.
NOTE: Dryer will shut down automatically
after 2-1/2hours.
The following items are part of this system:
Harness/connection
Metal sensor strips
Machine control electronics.
See ESD information,page 1.
1. Enter ServiceDiagnosticmode and selectthe
UserInterface/ControlSystemtest.See procedure
on page5.
2. Openthe dryerdoor.Thedryer shouldbeep
andan alphanumeric numbershouldbe displayed
(onmodelswithseven segment display) or the
TEMP indicatorsshould change (on models without
seven segmentdisplay).
3. Locatethe two metal sensor strips on the
faceof the lintscreenhousing.Bridge thesestrips
witha wet cloth or finger.
If a beep tone is heard andan alphanumeric
numberis displayed on theconsole (on models
with seven segment display) or theTEMPand
STATUS indicators change (on models without
seven segment display),the sensor passed
thetest. Go to step 9.
If a beep tone is notheard, or a continuous
beep toneis heard before bridgingthe moisture
strips, continue with step4.
NOTE: Overdrying may be causedby a short
circuit in the sensor system.
PAGE 18
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
4. Unplugdryer or disconnect power.
5. Accessthe moisturesensorwiresby removing
the toe panel. Disconnect the sensorwires from
the harness. See figure 11.
Drum
FRONT
MOVs
(Metal Oxide
Varistors)
Blower
Housing
Figure 11. Disconnect sensor from wire
harness.
Harness
Connection
6. Accessthe machine controlelectronics.See
Accessing & Removing the Electronic Assemblies,
page21. Remove connector P13 from the circuit
board.Check the main harnessconnections
between the sensor harness and machine control
for a short or open circuit.
Replace the main harness,if necessary.
If harness is OK,continue with step7.
7. Measure the resistance
across the outermost
contacts of the cable that
includes the two red MOVs.
If a smallresistance is measured,check for
debrisacross moisture stripsinside the drum;
clean if debris ispresent.If debris is not present,
replace sensor harness.
If a smallresistance is not measured,continue
with step8.
8. Measure the resistance across
eachof the outermost contacts
and the center terminal (ground
connection).
If a resistance lessthaninfinityis measured,
replace the sensor harness.
9. If moisture sensor diagnostictest passes,check
the thermistor: PerformTEST #3a,page17.
If the problempersistsafterreplacing the
moisture sensor and thermistor, replace the
machine control electronics.
TEST #4a Adjusting
Customer-Focused Drying Modes
NOTE: If the customer complains about the
clothesbeingconsistently damp on automatic
cycles and the moisture sensor passed TEST #4,
step3, the total auto dry time can be changed
by choosing one of 3 different Customer-Focused
drying modes:
1 = standard auto cycle
2 = 15% more drying time
3 = 30% more drying time
1. Be sure the dryer is in standby mode (plugged
in with all indicators off,or with only the DONE
[on some models] or COMPLETE [onsome
models] indicator on).
2. Activate the Customer-Focused Drying Mode
by pressing and holdingthe TEMP button for
morethan 6 seconds.
3. On modelswith seven segment display, the
dryer will beep and cf will be displayed for1
second followed by the currentdrying setting.
On models without sevensegment display, the
dryer will beepand the current drying mode
will be seenon theSTATUS indicators.Thefactory
default value is“1”.
4. To selecta different drying mode, press
theTEMP buttonagain.On models withseven
segment display, the dryer display will flash
and show 2, 3, or 1. On modelswithout seven
segment display, STATUSindicatorswill indicate
the current selected drying mode.
NOTE: On all models, while cycling through the
settings, the current setting will not flash, but the
other settings will.
PAGE 19
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
5. With the desired dryingmode shown,press
the START button to save the drying modeand
exitdiagnostics (the START buttonin this mode
doesnot start a drying cycle).The result will be
stored in EEPROM of the control board, andwill
be retainedaftera power loss.
6. Press the POWERbuttonat any time to cancel
changes and exit from thismode.
TEST #5 Buttons and Indicators
This test is performed when any of the following
situations occurs duringthe Console Buttonsand
Indicators Diagnostic Test, page 5:
✔ None of the indicators light up
✔ No beep sound is heard
✔ Some buttons do not light indicators
None of the indicators light up:
1. See Diagnostic Guide/Before Servicing...
on page1.
2. Perform TEST #1,page 12,to verify supply
connections.
3. Perform steps in Accessing & Removing the
ElectronicAssemblies,page 21,and visually
check that the P5 connector is inserted all the
way into the machinecontrol electronics.
4. Visually check that the user interface
and housing assembly is properly inserted
intothe front console.
5. If both visual checks pass,replace the
userinterfaceand housing assembly.
6. Reassembleall parts and panels.
7. Plug in dryer or reconnectpower.
8. Activate the Service Diagnostic mode per
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators testper
procedures on page 5.
9. If indicatorsstill do not light, the machine
control electronics hasfailed:
Unplugdryeror disconnect power.
Replace the machine control electronics.
Reassembleall parts and panels.
Plug in dryer or reconnect power.
Activate the Service Diagnostic mode per
procedure on page 2. Then activate theUser
Interface/Control System test and verify the repair
by completing the Buttons andIndicators test per
procedureson page5.
No beep sound is heard:
1. Perform steps in Accessing & Removing the
ElectronicAssemblies,page 21,and visually
check that the P5 connector is inserted all the
way into the machinecontrol electronics.
If visual check passes,replacethe user
interface and housing assembly.
2. Reassemble all parts and panels.
3. Plug in dryer or reconnectpower.
4. Activate the ServiceDiagnosticmode per
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators test per
procedures on page 5.
5. If replacing the user interface and housing
assembly failed:
Unplugdryeror disconnect power.
Replace the machine control electronics.
Reassembleall parts and panels.
Plug in dryer or reconnect power.
Activate the Service Diagnostic modeper
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators test per
procedures on page 5.
Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the
ElectronicAssemblies,page 21,and visually
check that the userinterface and housing
assembly is properlyinsertedinto thefrontconsole.
If visual check passes,replacethe user
interface and housing assembly.
2. Reassembleall parts and panels.
3. Plug in dryer or reconnectpower.
4. Activate the Service Diagnostic mode per
procedure on page2. Then activate the User
Interface/Control System testand verify the repair
by completing the Buttons and Indicators test per
procedures on page 5.
TEST #6 Door Switch
Perform steps underActivatingthe Service
Diagnostic Mode, page 2,and activate the User
Interface/Control System test.Then performthe
Door Switch Diagnostic test, page 5. Functionality
is verified with a beep eachtime the door is closed
andopened,and,on models withseven segment
display,an alphanumeric number appears in the
display (i.e.,05). On models withoutseven
segment display, theTEMPindicators display the
Control Software ID along withtheWET or DONE
(COMPLETE on some models) indicator
illuminating to indicate fuel type.
PAGE 20
Loading...
+ 44 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.