InfoPrint 6500-v05, 6500-v5P, 6500-v20, 6500-v15, 6500-v10, 6500-v1P User Manual
Specifications and Main Features
Frequently Asked Questions
User Manual
InfoPrint 6500-V Line Matrix Printers
User’s Manual Cabinet and Pedestal Models
S550-1002-01
InfoPrint 6500-V Line Matrix Printers
User’s Manual Cabinet and Pedestal Models
S550-1002-01
Note:
Before using this information and the product it supports, read the information in “Notices” on
page 289.
Second edition (January 2010)
This edition applies to the InfoPrint 6500-V Line Matrix Printers and to all subsequent releases of these products
until otherwise indicated in new releases or technical newsletters, and replaces the following publication: InfoPrint6500-V Line Matrix Printers: User's Manual Cabinet and Pedestal Models , S550-1002-00.
Internet
Visit our home page: http://www.infoprint.com
You can send comments by e-mail to printpub@us.ibm.com or by mail to:
InfoPrint Solutions Company
6300 Diagonal Hwy 002J
Boulder, CO 80301-9270
U.S.A.
This product is or contains commercial computer software and commercial computer software documentation
developed exclusively at private expense. As specified in Federal Acquisition Regulation 12.212 in the case of
civilian agencies and Defense Federal Acquisition Regulation Supplement 227.7202 in the case of military agencies,
use, duplication and disclosure by agencies of the U.S. Government shall solely be in accordance with the
accompanying International Program License Agreement in case of software products and in accordance with the
licensing terms specified in the product’s documentation in the case of hardware products.
<1>Before powering on the printer ensure the printer is plugged into an
appropriate power source. Refer to Chapter 2, “Installation, Attachment, and
Configuration Overview,” on page 11 for information on the proper source.
<2>Switch off the printer power and unplug the printer power cord before
cleaning the printer.
<3>Do not connect or disconnect any communication port, teleport, attachment
connector, or power cord during an electrical storm.
<5>Power off the printer and disconnect the power cord before connecting or
disconnecting any communication port, teleport, or attachment cable
connector.
CAUTION:
This product is equipped with a 3-wire power cord and plug for the user’s
safety. Use this power cord in conjunction with a properly grounded electrical
outlet to avoid electrical shock.
This User’s Manual is designed so that you can quickly install and configure your
InfoPrint®6500 printer.
Notes And Notices
For your safety and to protect valuable equipment, it is very important that you
read and comply with all information noted in the following section:
DANGER:
<#>The word Danger next to the lightning slash indicates the presence of a
hazard that could cause death or serious personal injury. Danger and Caution
notices are numbered to help you find the translated versions in the InfoPrint6500 Line Matrix Printer: Safety Information .
!
<#>The word Caution next to the exclamation point (!) indicates the presence of a
<#>The word Caution next to this symbol indicates a part or assembly that is hot
Attention: The word Attention indicates the possibility of damage to a program,
device, system, or data.
IMPORTANT: The word Important indicates information vital to proper operation
Note: A note gives you helpful information and tips about printer operation and
maintenance.
CAUTION:
hazard that could cause moderate or minor personal injury.
Operator panel keys and LCD messages are set off from regular text in this
manual:
v Operator panel keys and indicators are printed boldface and UPPERCASE.
Example: Press the CANCEL key, then press the START key.
v Liquid Crystal Dislay (LCD) messages are printed in capital letters inside
quotation marks (" ").
Example: Press the STOP key. "NOT READY" appears on the LCD.
v Key combinations are denoted by the + (plus) symbol.
Example: Press ↑SCROLL/MICRO + ↓SCROLL/MICRO means press the
↑SCROLL/MICRO key and the ↓SCROLL/MICRO key at the same
time.
Related Documents
v InfoPrint 6500 Coax/Twinax Programmer’s Reference Manual – Covers the host
control codes and character sets for the Coax and Twinax emulations.
v InfoPrint 6500 ASCII Programmer’s Reference Manual – Covers the host control
codes for the LinePrinter Plus emulation.
v InfoPrint 6500 IGP Programmer’s Reference Manual – Provides information used
with the optional IGP emulation enhancement feature.
v InfoPrint 6500 Code V Programmer’s Reference Manual – Provides information used
with the optional Code V emulation enhancement feature.
v InfoPrint 6500 ANSI Programmer’s Reference Manual – Provides host control codes
and character sets for the ANSI emulation.
v IPDS Emulation Programmer’s Reference Manual – Provides an overview of
Intelligent Printer Data Stream
v Ethernet Interface User’s Manual – Information about network protocols,
configuration, and operation.
v InfoPrint 6500 Line Matrix Printers: Safety Information – This manual contains
English and translated versions of the InfoPrint 6500 Printer Safety Notices.
Warning, Caution, and Danger notices are included.
v InfoPrint 6500 Line Matrix Printers: Quick Start Guide - Explains how to unpack
and set up the printer.
™
(IPDS™) features, commands, and diagnostics.
xivInfoPrint 6500-V User’s Manual
Chapter 1. Printer Overview
This section provides a general overview of your printer and the conventions used
within this manual.
The InfoPrint 6500 Printer Family
The InfoPrint Solutions Company's InfoPrint 6500 series consist of 500, 1000, 1500,
and 2000 lines per minute (lpm) models and are packaged in various
configurations. All of the models offer software versatility and the latest
refinements in line matrix printing technology. The print mechanisms are housed
in sound-insulated cabinets which make the printer family among the quietest
printers in the world. Additionally, your printer has a flexible architecture that
allows you to add new features and emulations as they become available.
ASCII is the standard emulation. ASCII includes the Epson FX-1050, Printronix
pSeries, pSeries XQ, Serial Matrix and Proprinter III XL emulations. Coax/Twinax,
IPDS , ANSI and the IGP/PGL and IGP/VGL graphics enhancement emulations
are available as optional upgrades. No matter what emulation is installed, your
printer is easy to use. The message display and lights on the control panel
communicate with you directly and clearly. You can select every function on your
printer at the control panel, or you can send commands from the host computer.
The printer combines the use of Flash, RAM, and nonvolatile RAM for program
execution. The Flash is used for all program, font, and emulation storage. New
fonts, emulations, or program updates can be downloaded to Flash memory via
the parallel or serial interface, or through the Ethernet interface. The RAM is used
for buffers, print image storage, and execution variables. The nonvolatile RAM
stores configuration, statistics, and internal parameters.
The model number of the printer indicates the printer family, rated maximum print
speed, and type of enclosure. (See Figure 1.)
Figure 1. Printer Model Number Interpretation
2InfoPrint 6500-V User’s Manual
RibbonMinder
The InfoPrint 6500 has a new feature that automatically monitors and
communicates ribbon life. Using a specially barcoded spool, the printer can
automatically detect when a new or used ribbon is loaded, and all ribbon
properties. With a sophisticated algorithm, the system monitors all jobs printed
and automatically updates the remaining ribbon life on the front panel display.
This allows the system administrator to have precise control over print quality and
consumable costs. The accurate presentation of available ribbon life allows for
efficient planning of print jobs. For example, you can install a new ribbon before
printing large print jobs.
When the ribbon life gets near the end point, the printer displays a ribbon low
message and flashes the indicator light. Printing will continue without
interruption. Once the ribbon reaches 0% remaining, the alarm sounds, the
indicator light flashes, the display updates, and printing pauses. If a new ribbon is
loaded, the system automatically detects the change, clears the condition, and
restarts the life at 100%. If it is not convenient to change the ribbon immediately,
cycle the printer on and offline and it will resume printing for a few minutes. This
should be enough to complete the job. If not, repeat the same procedure
indefinitely to extend printing on the same ribbon.
Output Darkness
By default the system is configured to meet most user requirements. However,
some applications require that the output remains darker than the nominal set
point while some applications are less critical and could tolerate a lighter final
image. The system can easily adjust to this variability. A setting under Printer
Control, Ribbon End Point is available that allows the user to adjust the final
output. The range is as follows:
Lighter −4 (Default)
Darker +1 through +6
Normal
Lighter −1 through −10
The ribbon life indicator always cycles between 100% and 0%, but if a darker
setting is selected, zero will be reached more quickly. If a lighter setting is selected,
the system will extend the amount of printing it takes to reach zero.
Ribbon Flipping
In some cases, the application’s print pattern is narrow enough where only half of
the ribbon is used when printing. In these cases, you can flip the ribbon and use
the other half. The RibbonMinder detects the flip and resets the ribbon life to
100%.
Note: It is the user’s responsibility to ensure the print pattern is sufficiently
narrow to support flipping. If not, the ribbon life may falsely indicate 100%
for the flipped ribbon.
Chapter 1. Printer Overview3
Loading a Used Ribbon
You can take ribbons off the printer and reload it at a later time. The ribbon life
gauge automatically updates to reflect the correct remaining capacity.
Note: The ribbon must be reloaded back onto the same printer, and in the same
orientation as it was removed. If the used ribbon is loaded onto a different
printer, or if it is flipped over, it will incorrectly indicate the ribbon as new.
Ribbon Log
The RibbonMinder tracks all used ribbons. This data allows you to monitor how
many ribbons and ribbon types have been used on the printer. This data is
contained in the ribbon log. To print the ribbon log, see “Print Ribbon Log” on
page 189.
Consumable Monitoring With The Printer Management Utility
The RibbonMinder works with the Printer Management Utility (PMU). The PMU
allows a system administrator to remotely view the current consumable status of
all printers. The PMU can be configured to deliver alerts on all consumable
warnings. When a ribbon reaches the low state, the PMU notifies the system
administrator remotely via an automated e-mail alert of the low condition. This
allows corrective action to be taken before the ribbon reaches its end of life. If the
ribbon is not changed, an alert will again be initiated once the ribbon reaches the
0% end point. Refer to your Printer Management Utility User's Manual for details.
Standard Capabilities
The InfoPrint 6500 printer family has the following general characteristics:
v A broad range of print speeds in both cabinet and pedestal models
v Support of similar features across the entire product line to allow maximum
flexibility in matching the printer to the requirements
v Energy Star compliant
The following sections summarize the standard capabilities of the InfoPrint 6500
printers.
Host Computer Interfaces
v RS 232 Serial
v RS 422 Serial
v PC Parallel
v Dataproducts Parallel
v Ethernet Interface
v IEEE 1284
Coax/Twinax features are available with this printer:
v Coax/Twinax
4InfoPrint 6500-V User’s Manual
Printer Emulations
Each emulation provides a different set of configuration menus, control codes, and
character sets. The following printer emulations (or protocols) are standard, and
selectable at the operator panel:
v Proprinter III XL Emulation
v Epson FX Emulation
v pSeries Printer Emulation
v pSeries XQ Variant Printer Emulation
v Serial Matrix Printer Emulation
Proprinter III XL and Epson FX Emulations: The Proprinter III XL and Epson FX
emulations are industry standard printer emulations.
pSeries Printer Emulation: This code system was developed especially for line
matrix printers. As line matrix printers became more sophisticated, this code
system kept pace by adding codes that fully utilized line matrix printer
capabilities.
IMPORTANT: This emulation appears as “pSeries” on the operator panel.
pSeries XQ Variant Printer Emulation: This code system was devised for a series
of printers manufactured between 1974 and 1991, that are no longer available.
IMPORTANT: This emulation appears as “pSeries XQ” on the operator panel.
Serial Matrix Printer Emulation: This printer emulation is very similar to the
code systems used by an InfoPrint Graphics Printer, but incorporates several
systems into one emulation. This emulation enables a line matrix printer to print
files coded for a serial matrix printer, and is sometimes referred to as the Serial
Matrix collection.
Chapter 1. Printer Overview5
IMPORTANT: This emulation appears as “Serial Matrix” on the operator panel.
Note: Serial matrix refers to the way printer characters are formed. A moving
printhead uses pins to form whole characters one at a time and one after the
other. The pins print dots according to programmed matrix patterns. Data is
sent to the printer through either a serial or parallel interface, but the
printhead must receive the data serially to form each character.
An InfoPrint line matrix printer also forms characters with dots in matrix
patterns, but it feeds print data in parallel to many hammers mounted on a
rapidly oscillating shuttle. The hammers fire simultaneously to print entire
lines at a time.
Output Control
The printers have the following output control features:
v Six modes for printing text:
– Near-Letter Quality (NLQ)
– Near-Letter Quality San Serif
– Data Processing (DP)
– Draft
– Optical Character Recognition Font A (OCR A)
– Optical Character Recognition Font B (OCR B)
OCR A and OCR B support 120 and 180 PEL, with 120 PEL the default value.
v Selectable forms length and width
v Character attribute specification:
– Selectable pitch: normal, expanded, and compressed
– Emphasized (shadow) printing
– Automatic underlining and overscoring
– Superscript and subscript printing
– Double high and wide printing
v Resident multinational character sets
6InfoPrint 6500-V User’s Manual
Graphics and Vertical Formatting
Several graphics and vertical formatting features are available:
v Three built-in graphics generators:
– Proprinter III XL bit-image graphics
– Epson FX dot graphics mode
– pSeries Plot
v Programmable electronic vertical formatting provides rapid vertical paper
movement to specified lines for printing repetitive and continuous forms. You
can use the following methods:
– Vertical tabbing in Serial Matrix, Proprinter III XL, and Epson FX emulation
modes
– Electronic Vertical Format Unit (EVFU) in pSeries emulation mode
Built-in Diagnostic Tools
The following diagnostic tools are provided with the printer:
v Comprehensive diagnostic self-tests permanently stored in the printer
v Configuration printout
v Data stream hex code printout
Optional Features
The following features can be ordered and installed on this printer. If you ordered
a feature at the time of purchase, the feature may already be installed on your
printer. Refer to the documentation shipped with the feature for more details.
For detailed information about these features or for information on ordering a
feature, contact your sales representative.
v Coax/Twinax Attachment:
®
Enables you to attach this printer to IBM
zSeries
®
Host System. This feature also helps you to replace Coax/Twinax
host systems, such as an iSeries®or
printers such as the IBM 3262 Models 3 and 13, IBM 4234 Models 1, 2, and 9,
and IBM 5224 Models 1 and 2. This feature can be used with the Intelligent
Printer Data Stream (IPDS) feature which is described below.
v InfoPrint Solutions Company Intelligent Printer Data Stream:
Provides the ability to create forms, overlays, and graphics. IPDS also provides
compatibility when replacing printers such as the IBM 4234 Models 12 and 11.
This feature also supports many versions of the Print Services Facility
™
(PSF).
This feature requires a Coax/Twinax attachment or Ethernet card attachment.
Chapter 1. Printer Overview7
v Code V:
This is an implementation of the Intelligent Graphics Processor architecture and
is used commonly to create graphics for optical character recognition and bar
codes. This feature is also designed for those applications which use the Quality
Micro Systems, Inc. graphics language, which is often referred to as the QMS
Code V Magnum emulation and those applications that use the Code V
Graphics Language. The Code V Graphics Language is often referred to as VGL.
v IGP:
This is an implementation of Intelligent Graphics Processor architecture and is
used commonly to create graphics for optical character recognition and bar
codes. This feature is also designed for those applications which use the
Graphics Language, which is often referred to as PGL.
This feature can coexist with the Intelligent Printer Data Stream feature, and/or
with either Coax/Twinax feature or can be used on the ASCII models.
v TN5250/TN3270 Emulations:
The TN5250/TN3270 feature enables your printer to communicate with a host
system through a Network Interface Card (NIC) using the 5250/3270 datastream.
This feature allows you to use an application generated for the Twinax/Coax
emulation to be printed through the NIC.
Users who are converting from Twinax to TN5250 may see some differences.
Please refer to “Compatibility and Limitations” on page 268 for details.
v ANSI Emulation:
The ANSI option allows you to print files coded for the ANSI (American
National Standards Institute) printer control language.
v Network Print Server:
Enables you to attach your printer to Local Area Networks using token-ring or
Ethernet protocols. The Network Print Server functions as a workstation server
on your network, enabling your users to submit print jobs to your printer.
The Network Print Server provides multiple network protocol support that
allows you to submit print jobs from Novell Netware, LAN Server, AIX
®
*, and
other TCP/IP networks.
v Dataproducts Adapter:
Supplies a 50 pin AMP Amplimite HDH-20 data cable connector. This feature is
necessary if you are using the Dataproducts parallel protocol.
v Ethernet Interface:
Enables you to attach your printer to Local Area Networks using Ethernet
protocols. The Ethernet Interface functions as a workstation server on your
network, enabling your users to submit print jobs to your printer.
8InfoPrint 6500-V User’s Manual
v Power Paper Stacker:
Mechanically directs the paper from the printer to the paper stacking area. This
feature provides consistent paper handling with fewer paper jam errors.
v Input Paper Shelf:
Pedestal model only. Provides a shelf to hold a box of paper or forms. This is a
convenient feature if you need to move the printer often.
v Pull Out Tray:
Cabinet model only. A tent tray to hold printed papers or forms that you can
pull out for accessibility.
v Wireless:
An embedded wireless Ethernet Interface card that allows you to attach printers
on a local area network (LAN) rather than attaching them directly to a host
system.
Protocols and Emulations
A protocol is a set of rules governing the exchange of information between the
printer and its host computer. These rules consist of codes that manipulate and
print data and allow for machine-to-machine communication. A printer and its
host computer must use the same protocol. As used in this manual, protocol and
emulation mean the same thing.
Most impact printers are single ASCII character codes to print text, numbers, and
punctuation marks. Some characters, both singularly and in groups are defined as
control codes. Control codes instruct the printer to perform specific functions, such
as underlining text, print subscripts, setting page margins, etc. The main difference
between most printer protocols is in the characters used to create control codes and
the ways in which these characters are formatted.
When the printer executes the character and control codes of a particular printer
protocol, it is “emulating” that printer. If the printer uses the Proprinter III XL
protocol, for example, it is emulating an IBM Proprinter III XL printer. If the
printer is using the Epson FX printer protocol, for example, we can also say it is in
Epson FX emulation mode.
There are additional emulations that are provided as optional features, such the
Code V and IGP emulations. For additional information, refer to “Code V Feature
(VGL)” on page 156 and “IGP Feature (PGL)” on page 150.
Graphics Enhancements
The PGL and Code V emulations allow you to create and store forms, generate
logos, bar codes, expanded characters, and create other graphics. Alphanumeric
and bar code data are added as the form is printed.
These emulations are available as factory-installed or field-installed options. For
more information, contact your authorized service representative.
Chapter 1. Printer Overview9
Taking Care of Your Printer
Your printer will produce high print quality jobs if it is well taken care of. Periodic
cleaning, handling the printer properly, and using the correct printer supplies such
as paper and ink transport media ensures optimum performance. Chapter 7,
“Routine Service and Diagnostics” explains how to clean the printer, and printer
supplies are listed in Appendix A, “Printer Specifications,” on page 251.
Whenever it is necessary to service the printer, remember this important
maintenance concept.
v Incorrect closure of the forms thickness lever can lead to smearing, degraded
print quality, paper jams, and damage to the platen and shuttle assembly. Never
close the forms thickness lever too tightly.
10InfoPrint 6500-V User’s Manual
Chapter 2. Installation, Attachment, and Configuration
Overview
Note!
Before using this information and the product it supports, read the
information and Communication Statements in “Notices” on page 289.
DANGER
<4>Do not connect or disconnect any communication port, teleport, attachment
connector, or power cord during an electrical storm.
<5>Power off the printer and disconnect the power cord before connecting or
disconnecting communication port, teleport, or attachment cable connector.
The following is an overview of the steps you need to complete to successfully
install, attach, and configure your printer:
1. Unpack the printer from the shipping package. Follow the instructions
provided on the shipping package.
2. Set up the printer, which includes; removing shipping materials, installing the
ink transport assembly, ink transport media, ink cartridge, and loading paper.
Follow the instructions in InfoPrint 6500 Line Matrix Printers: Quick Start Guide.
3. Perform an initial print test by printing the current configuration page as
described on page 28.
4. Review the information contained in the README.1ST file on the
Configuration Utility section on the User’s CD.
Note: The Configuration Utility section contains a README.1ST file that
describes the contents of the CD, AIX print drivers, and configuration
information for replacing existing InfoPrint Solutions Company printers.
In addition, there might be another file, called README.TXT that
contains information that was added after the printer documentation was
printed.
5. Attach the printer to the host system and configure the host system to work
with the printer.
a. For ASCII attachments, follow the instructions in the InfoPrint 6500 ASCII
Programmer’s Reference Manual.
b. For Coax/Twinax attachments, follow the instructions in theInfoPrint 6500
Coax/Twinax Programmer’s Reference Manual.
c. If you have ordered the Ethernet Interface, follow the instructions in the
Ethernet Interface User’s Manual.
Note: If you are attaching this printer to an AIX host system, refer to the
Configuration Utility section on the User’s CD.
6. If you have not already ordered a communications cable, see page 260.
7. Configure the printer to work with host systems and to match your emulation,
such as IBM Proprinter III XL. Follow the instructions provided in Chapter 3,
“Configuring the Printer,” on page 19 and review the information provided in
Appendix C, “Host Attachment,” on page 267
Note: If you are replacing another printer with this printer, make sure you
review the information on the Configuration Utility diskette. The
Configuration Utility diskette contains information that will help you
configure this printer to match the configuration of the printer you are
replacing.
8. Install and/or configure optional features by following instructions provided in
the appropriate feature manual. For a brief description of the following
optional features, refer to: “IPDS Feature” on page 134, “Code V Feature
(VGL)” on page 156, and “IGP Feature (PGL)” on page 150.
Note: For more detailed information about any optional feature, refer to the
manual that was shipped with the feature. If you want to order a manual to
learn more about these features, see the “Related Documents” on page xiv.
12InfoPrint 6500-V User’s Manual
Before You Begin
Read this section carefully before installing and operating the printer. The printer is
easy to install. However, for your safety and to protect valuable equipment,
perform all the procedures in this section in the order presented.
IMPORTANT: Make sure you have a way to move the printer and shipping
<1>Two people are required to unload the printer from the shipping pallet.
pallet. You will need a jack.
Make sure you have adequate room to maneuver the shipping
pallet and printer to the location where you plan to install the
printer.
CAUTION
The shipping weight of the cabinet model is 129.3 kilograms (285 pounds)
or 139 kilograms (306 pounds) if the Power Paper Stacker is installed. The
shipping weight of the pedestal model printer is 72.6 kilograms (160
pounds.)
Power Requirements
The printer must be connected to a power outlet that supplies 88 to 135 Volts AC
or 178 to 271 Volts AC at 50 to 60 Hz. The printer automatically senses and adjusts
itself to conform to the correct voltage range.
Primary circuit protection is provided by the power switch, which is also a circuit
breaker. Consult an electrician if printer operation affects local electrical lines. See
“Electrical Characteristics” on page 257 for additional power specifications.
IMPORTANT: Printer power should be supplied from a separate AC circuit
Select a Site
Select a printer site that meets all of the following requirements:
v Cabinet models: Permits complete opening of the printer cover and both doors
of the floor cabinet. Allows at least three feet of clearance behind the printer.
(This permits air to circulate freely around the printer and provides access to the
paper stacking area.)
v Pedestal models: Permits complete opening of the printer cover and good access
to the paper areas at the front and rear of the printer.
v Has a standard power outlet that supplies 88-135 Volts AC or 178-270 Volts AC
power, at 47 to 63 Hz. The printer automatically senses and adjusts itself to
conform to the correct voltage range.
v Is relatively dust-free.
v Has a temperature range of 10 C to 40 C (50 F to 104 F) and a relative humidity
from 15% to 90% non-condensing.
protected at 10 amperes for 100 - 120 volts or 5 amperes for 200 240 volts at 50 or 60 Hertz.
Chapter 2. Installation, Attachment, and Configuration Overview13
v Is located within the maximum allowable cable length to the host computer. This
distance depends on the type of interface you plan to use, as shown in Table 2.
Table 2. Maximum Interface Connection Cable Length
PC Parallel5 meters (15 feet)
IEEE 1284 Parallel10 meters (32 feet)
Dataproducts Parallel12 meters (40 feet)
Serial RS 23215 meters (50 feet)
Serial RS 4221220 meters (4000 feet)
Twinax (shielded cable)1500 meters (4920 feet)
Twisted Pair / Type 3300 meters (492 feet)
Dataproducts Long Line150 meters (492 feet)
Coax1500 meters (4920 feet)
Twisted Pair / Type 3300 meters (985 feet)
Ethernet 10/100Base-T100 meters (328 feet)
Printer Dimensions
Interface TypeMaximum Cable Length
Figure 2. Exploded View of Cabinet Model Printer Dimensions
14InfoPrint 6500-V User’s Manual
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