InfoPrint 5504-R40, 5504-R60, 5504-R80 User Manual

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Page 1

InfoPrint 6700 (ES) Series Thermal Printer

User’s Manual

G550-1271-01

Page 2

Page 3

InfoPrint 6700 (ES) Series Thermal Printer

User’s Manual

G550-1271-01

Page 4

Note!

Before using this information and the product it supports, read the information in “Notices” on page 367.

Second Edition (October 2010)

This edition applies to the InfoPrint 6700 (ES) Series Thermal Printer and replaces the following publication:

Visit our home page at: http://www.infoprint.com

You can send comments by e-mail to printpub@infoprint.com or by mail to: InfoPrint Solutions Company, LLC

6300 Diagonal Hwy 002J Boulder, CO 80301-9270 U.S.A.

This product is or contains commercial computer software and commercial computer software documentation developed exclusively at private expense. As specified in Federal Acquisition Regulation 12.212 in the case of civilian agencies and Defense Federal Acquisition Regulation Supplement 227.7202 in the case of military agencies, use, duplication and disclosure by agencies of the U.S. Government shall solely be in accordance with the accompanying International Program License Agreement in case of software products and in accordance with the licensing terms specified in the product’s documentation in the case of hardware products.

InfoPrint 6700 (ES) Series Thermal Printer: User’s Manual,

Internet

G550-1271-00.

Page 5

Table of Contents

1 Introduction ......................................................... 11

Requesting Service.............................................................................. 11

Warnings And Special Information ...................................................... 11

Manual Conventions ............................................................................ 12

The InfoPrint 6700 Series Label Printer............................................... 12

Standard Features ........................................................................ 13

Optional Features.......................................................................... 14

Thermal Printer Technology ................................................................ 15

The Printing Process ..................................................................... 15

Dynamic Print Control ................................................................... 16

Thermal Consumables......................................................................... 16

Media Selection............................................................................. 16

Ribbons ......................................................................................... 16

Setting Up The Printer ......................................................................... 17

Unpacking The Printer .................................................................. 17

Installation ..................................................................................... 19

2 Operation ............................................................ 23

Controls And Indicators ....................................................................... 23

Power Switch ................................................................................ 23

Control Panel ................................................................................ 23

Powering On The Printer............................................................... 27

Operating Modes........................................................................... 27

Media Handling Modes ........................................................................ 27

Loading Media And Ribbon ................................................................. 28

Loading Roll Media ....................................................................... 29

Loading Fanfold Media.................................................................. 36

Loading Ribbon ............................................................................. 40

Using The Optional Internal Rewinder................................................. 43

Batch Rewind Mode ...................................................................... 43

Label Peel-Off ............................................................................... 48

Removing The Media Guide.......................................................... 51

Printing Adjustments............................................................................ 52

Printhead Pressure Adjustment..................................................... 52

Printhead Pressure Block Adjustments ......................................... 53

Positioning The Media Sensors..................................................... 54

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Table of Contents

Sensing Different Media Types ..................................................... 59

Running Auto Calibrate ................................................................. 60

Running Media Profile ................................................................... 62

Running Manual Calibrate............................................................. 66

Cleaning............................................................................................... 67

Exterior.......................................................................................... 67

Interior ........................................................................................... 67

General Cleaning .......................................................................... 68

Cleaning The Printhead, Platen Roller And Media Sensors ......... 68

3 Configuring The Printer ....................................... 71

Overview.............................................................................................. 71

Setting Printer Configuration Parameters ..................................... 71

Moving Within The Configuration Menu ........................................ 71

Selecting A Menu Option .............................................................. 72

Changing Printer Settings ............................................................. 73

Saving A Configuration ................................................................. 74

Auto Save Configuration ............................................................... 75

Specifying A Power-Up Configuration ........................................... 76

Modifying A Saved Configuration.................................................. 77

Printing A Configuration ................................................................ 79

Loading A Saved Configuration .................................................... 79

Menu Overview.................................................................................... 80

Main Menu ........................................................................................... 82

QUICK SETUP .................................................................................... 94

QUICK SETUP Submenus............................................................ 95

CONFIG. CONTROL ......................................................................... 103

CONFIG. CONTROL Submenus ................................................ 104

MEDIA CONTROL............................................................................. 106

MEDIA CONTROL Submenus .................................................... 107

CALIBRATE CTRL ............................................................................ 127

CALIBRATE CTRL Submenus.................................................... 128

PRINTER CONTROL ........................................................................ 136

PRINTER CONTROL Submenus................................................ 138

EMULATIONS ................................................................................... 149

Overview ..................................................................................... 149

COAX SETUP.................................................................................... 153

TWINAX SETUP................................................................................ 156

SPC COAX SETUP ........................................................................... 158

SPC TWINAX SETUP ....................................................................... 159

IPDS SETUP ..................................................................................... 160

TN3270 SETUP ................................................................................. 164

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Table of Contents

TN5250 SETUP ................................................................................. 166

PGL SETUP....................................................................................... 168

VGL SETUP....................................................................................... 170

P-SERIES SETUP ............................................................................. 172

P-SER XQ SETUP............................................................................. 174

SERIAL MATRIX SETUP .................................................................. 176

PROPRINTER XL SETUP................................................................. 178

EPSON FX SETUP............................................................................ 180

Emulation Submenus......................................................................... 182

DIAGNOSTICS .................................................................................. 225

DIAGNOSTICS Submenus ......................................................... 227

PARALLEL PORT.............................................................................. 229

PARALLEL PORT Submenus ..................................................... 230

SERIAL PORT ................................................................................... 233

SERIAL PORT Submenus .......................................................... 234

C/T PORT .......................................................................................... 241

C/T PORT Submenus ................................................................. 241

USB PORT ........................................................................................ 242

USB Port Submenu ..................................................................... 242

ETHERNET PORT ............................................................................ 243

ETHERNET PORT Submenu...................................................... 243

ETHERNET ADDRESS ..................................................................... 244

ETHERNET ADDRESS Submenus ............................................ 244

ETHERNET PARAMS ....................................................................... 246

ETHERNET PARAMS Submenus............................................... 246

WLAN ADDRESS .............................................................................. 248

WLAN ADDRESS Submenus ..................................................... 249

WLAN PARAMS ................................................................................ 250

WLAN PARAMS Submenus........................................................ 252

KERBEROS PARAMS....................................................................... 256

KERBEROS PARAMS Submenus.............................................. 256

WLAN EAP ........................................................................................ 259

WLAN EAP Submenus ............................................................... 259

BATTERY CONTROL........................................................................ 261

BATTERY CONTROL Submenus ............................................... 261

PRINTER MGMT ............................................................................... 264

PRINTER MGMT Submenus ...................................................... 264

DATE ................................................................................................. 265

Date Submenus .......................................................................... 265

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Table of Contents

4 Downloading Software ...................................... 267

Loading Flash Memory ...................................................................... 267

Loading Through The Parallel or Serial Port ..................................... 268

Loading Software Through The Ethernet........................................... 269

Downloading Software Through The Ethernet Using FTP................. 271

Downloading Software Through The USB Port ................................. 272

Downloading Software If Flash Contains Only Boot Code ................ 273

Using TrueType Fonts ....................................................................... 274

Downloading TrueType Fonts............................................................ 275

InfoPrint Windows Driver............................................................. 275

PGL Emulation (Online) .............................................................. 276

PTR_SETUP ............................................................................... 276

Labeling Applications .................................................................. 276

Select And Print Downloaded TrueType Fonts.................................. 277

5 Interfaces .......................................................... 279

Overview............................................................................................ 279

Auto Switching ................................................................................... 279

Centronics Parallel Interface.............................................................. 280

Centronics Parallel Interface Signals .......................................... 281

IEEE 1284 Parallel Interface.............................................................. 282

Compatibility Mode...................................................................... 282

Nibble Mode ................................................................................ 282

Byte Mode ................................................................................... 282

Signals ........................................................................................ 283

RS-232 And Optional RS-422 Serial Interfaces................................. 285

RS-232 ........................................................................................ 285

RS-422 ........................................................................................ 286

USB............................................................................................. 287

6 Diagnostics And Troubleshooting ..................... 289

Printer Tests ...................................................................................... 289

Troubleshooting Common Situations................................................. 289

Improving Processing Time......................................................... 290

Data Exchange............................................................................ 290

Controlling Print Quality .............................................................. 292

Determining Printhead Wear....................................................... 293

Replacing The Printhead ................................................................... 294

Restore The Printer To Operation ..................................................... 296

Solving Other Printer Problems................................................... 297

Printer Alarms ............................................................................. 304

Fault Messages........................................................................... 304

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Table of Contents

A Specifications.................................................... 333

Print Method ................................................................................ 333

Media .......................................................................................... 334

Ribbon......................................................................................... 336

Indicators And Switches .............................................................. 336

Memory ....................................................................................... 336

Media Cutter Options .................................................................. 337

Host Interfaces ............................................................................ 337

Power .......................................................................................... 338

Environmental ............................................................................. 338

Physical....................................................................................... 339

Acoustic Specifications ............................................................... 339

Maximum Page Length ............................................................... 339

B Printer Options .................................................. 341

Hardware Options.............................................................................. 341

Interface And RFID Options............................................................... 342

Interface Options ......................................................................... 342

RFID............................................................................................ 343

Ordering Supplies And Accessories .................................................. 355

Ribbons ....................................................................................... 355

Accessories ................................................................................. 355

C ASCII Control Codes......................................... 357

D Media Cutter Installation ................................... 359

Prepare The Printer ........................................................................... 359

Installing The Cutter........................................................................... 360

Restore The Printer To Operation............................................... 361

Removing The Media Cutter.............................................................. 361

E Media Cutter Tray Installation ........................... 363

Assembling The Media Cutter Tray ................................................... 363

Installing The Media Cutter Tray........................................................ 364

Notices .............................................................. 367

Product recycling and disposal .......................................................... 370

Trademarks........................................................................................ 370

Communication statements ............................................................... 371

Limited Software Product Warranty............................................. 376

Glossary............................................................ 379

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Table of Contents

Page 11

1 Introduction

Requesting Service

Follow the actions in the troubleshooting tables on page 297 and page 305.

Most problems can be easily resolved using these tables. If you are unable to

resolve the problem, request service from your InfoPrint Solutions service

team.

You may call for service free of charge during the printer's warranty period.

You can obtain service after the warranty period has expired if you sign a

service contract agreement with an authorized service provider. You also can

obtain service on a billable-per-call basis after the warranty period has

expired. Please have your service contract information and printer serial

number available when you call. The four digit machine type is 6700. Please

enter this number when prompted.

NOTE: Technical support is also available from the InfoPrint Solutions

Company Printing Systems Division home page at: http://www.infoprintsolutionscompany.com

Warnings And Special Information

For your safety and to protect valuable equipment, read and comply with all

information highlighted under special headings:

DANGER

ATTENTION

IMPORTANT

Conditions that could harm you and damage the equipment.

Achten Sie auf folgendes, um keine Personen in Gefahr zu bringen bzw.

das Gerät zu beschädigen.

Condiciones que pueden causar daños a personas y equipos.

Conditions à respecter pour éviter tout danger corporel et dommage

matériel.

Condizioni che possono arrecare danni alle persone e alle

apparecchiature.

Conditions that could damage the printer or related equipment.

Information vital to proper operation of the printer.

NOTE: Information and helpful tips about printer operation.

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Chapter 1 Manual Conventions

Manual Conventions

• Operator panel keys are printed in uppercase letters.

Example: Press the PAUSE key and then press ENTER.

• Operator panel keys are often shown by their symbol or icon (located on

the control panel directly below the key). Example: Press the ↵ key for ENTER.

• Liquid Crystal Display (LCD) messages are printed in uppercase letters

inside quotation marks ( “ ” ). Example: When “OFFLINE” appears on the LCD, you may release the

PAUSE key.

• LCD fault messages display the specific fault in uppercase letters on the

top line. A corrective action in upper and lowercase letters displays on the bottom line.

Example: PAPER OUT

Load Paper

• Key combinations are indicated by the + (plus) symbol.

Example: Press ↑ + ↓ means

the same time.

Press the Up ↑ key and the Down ↓ key at

The InfoPrint 6700 Series Label Printer

NOTE: This manual pertains to an enhanced version of the 6700 printer

(models 5504-Rxx) which occurred in late 2009. These enhanced

6700 printers are known as the "ES" series printers and have an

Energy Star logo placed on the front of the machine. These enhanced

printers are also identified by the letter "J" as the third character in the

printer's serial number. The serial number is printed on a label

located on the back of the machine.

NOTE: As used in this manual, the terms “6700” and “printer” refer to all

models within the “ES” series.

The 6700 series consists of a family of high quality, direct thermal and thermal transfer printers specifically designed for printing labels and tags from any MS-DOS based compatible computer.

The 6700 series are comprised of the products detailed in Table 1 on page 13.

, Windows®, ASCII, or EBCDIC (with the Coax/Twinax option)

NOTE: The RFID option is available on 4” models only.

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Standard Features

Table 1. The 6700 Series Thermal Printer

Model

5504-R40

5504-R60 10

5504-R80 8

Max Print

Speed (ips)

Printing

Density (dpi)

203 300

Standard Features

• 64MB DRAM memory (fixed).

• 16MB Flash memory (fixed).

• Auto Label Mapping

InfoPrint Solutions Company Line Matrix printers.

• Bar Codes: Supports over 20 types of bar codes.

• Emulations:

• Printronix LinePrinter Plus

Printronix P-Series printers, Epson FX-1050, Proprinter IIIXL, and Serial Matrix Printers.

• Printronix PGL

barcodes, graphics, lines, and boxes.

: For compatibility with programs written for

(LP+). Provides direct compatibility with

. Provides printer system commands for text,

Max Print

Width (inches)

4.1

6.6

8.5

• Printronix VGL. Emulates the QMS Code V™ Version II programming

language to produce on-line forms, bar codes, and alphanumeric text generation in both normal and high resolution.

• ZGL, TGL, IGL, STGL, DGL, MGL, and IEGL Interpreters:

ZGL (Zebra®), TGL (TEC®), IGL (Intermec®), STGL (SATO®), DGL (Datamax®), MGL (Monarch®), IEGL (IER®) interpreters are

powerful integration tools that allows the 6700 to function in virtually

all legacy ZPL application environments without requiring modification to host data stream.

, TEC, IPL, SGL, DGL, MPCL II®, and IER

• High Resolution Printhead: For sharp graphics and text.

• Label Taken Sensor: For detecting removal of labels in Tear-Off mode

(and in Peel-Off mode when optional rewinder is installed).

• Resident Fonts: Letter Gothic Bold (#93779), Courier Bold (#93952),

CG Triumvirate Bold Condensed (#92250), OCR-A (#90993), OCR-B (#91409), CG Triumverate (#92244), CG Triumverate Bold (#92248), and CG Times (#92500).

Page 14

Chapter 1 The InfoPrint 6700 Series Label Printer

• Standard Interfaces:

• Serial: RS-232

• USB 2.0 Universal Serial Bus

• Parallel: Centronics

parallel

NOTE: The interface cable needed to connect the printer to the host device is

supplied by the user.

-compatible parallel, IEEE® 1284 compliant

• Tear-Off Mode: For positioning the label at the tear-off position and

detecting its removal before printing the next label.

• Tear-Off Strip Mode: for printing a specified number of labels and

positioning the last label at the tear-off position.

• Thermal Transfer and Direct Thermal Printing: On all printers.

• Ventless System: for operation in environments with airborne particulate

matter without compromising performance.

Optional Features

Ask your authorized representative about the following enhancement options:

• Coax/Twinax Host Interface (CTHI): This provides connection to a host

computer system using a Coax or Twinax interface.

• Ethernet Interface Port: This option allows you to attach the printer to a

LAN (Local Area Network) rather than attaching it directly to a host computer. The port is visible on the back panel, but is not always activated. The ethernet port is a 10/100Base-T and supports data transfer rates of 100 Mbps.

• Ethernet, Wireless: This card provides wireless 802.11b/g connectivity

without expensive cabling and reconfigurations required from a wired network.

• Fonts: A selection of fonts is available to extend the capabilities of the

standard resident fonts.

• Internal Label Rewinder: In label peel-off mode, peels off labels one at a

time before printing the next label and rewinds the liner into a discardable roll. In batch rewind mode, rewinds printed labels into a removable roll.

• IPDS: IPDS™ is available for Twinax or ethernet or a combination of

both. (RFID is not supported in IPDS applications).

• Media Cutter: The cutter is used to automatically cut printed media when

the media exits the printer. Cutters are available in the Heavy Duty 4 , 6, and 8 inch models. See Appendix

• Media Cutter Tray: This option is used with the media cutter option to

catch the cut media in a bin.

A for details.

• Memory Expansion: 16MB Flash SIMM - Replaces standard 8MB Flash

SIMM, provides additional memory for forms, logos, and fonts.

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The Printing Process

• Online Barcode Validator: This option provides online validation of

printed barcodes. When you incorporate a bar code quality procedure into the printing process, you will increase the overall bar code quality, reduce waste from misprinted bar codes, and achieve high, first-time read rates. This is increasingly important in newer, more efficient systems where manually entered data is not acceptable as a back-up function. Validation also minimizes the cost of returned products due to poor reading or unaccountable bar codes.

• RFID Encoder: The RFID (radio frequency identification) encoder reads

and writes information to smart labels (with embedded RFID tags).

NOTE: The RFID encoder is available on the 4” model only.

• TN5250/TN3270: The TN5250/TN3270 feature enables your printer to

communicate with an IBM host through an ethernet using the 5250/3270 datastream. This feature allows you to use an application generated for the Twinax/Coax emulation to be printed through the ethernet. (RFID is not supported by TN5250/3270 applications).

For more information about printer options, see Appendix B.

Thermal Printer Technology

Quiet and fast, with excellent print quality, your multifunction thermal printer

uses an inline thermal printhead. The thermal printer operates differently from

a line matrix or laser printer, because the thermal printer uses a printhead with

heating elements and special paper or ribbon.

The Printing Process

The thermal printhead allows two modes of operation:

• Direct Thermal

During

direct

thermal printing, the thermal printhead selectively heats small, rectangular paper, the dyes and developers in the coating react to the heat and develop an image. This mode of printing is generally used for short-term labeling applications.

• Thermal Transfer

During thermal thermal ribbon. The heat reacts with the ribbon and bonds the image to the paper. This method is used especially for abrasive, long-storage applications and for specialized applications, such as in extreme environmental conditions or where tamper-proofing is required.

thermal

transfer

dots. When these contact the coated thermal

printing, the heated thermal dots contact a

Page 16

Chapter 1 Thermal Consumables

Dynamic Print Control

Dynamic print control is a unique feature of your thermal printer that provides excellent print quality by preventing unevenness of print density.

Print quality largely depends on how the thermal paper or the thermal ribbon and thermal transfer paper responds to the heat of the thermal printhead. During printing, the thermal printhead must reach a set temperature in the shortest possible time. Then it must cool down to the original temperature in the shortest possible time after printing. Thus print quality is dependent on the precise control of the energy supplied to the thermal dots.

The dynamic print control is a method for predicting the quantity of heat required to print dots based on the results of the previous printing. This prevents unevenness of print density and results in the printing of narrowladder bar codes or vertical grid lines that are straight from the microscopic viewpoint.

Thermal Consumables

Media Selection

Since there are two print modes of operation, there are two kinds of thermal media:

• Direct thermal media

• Thermal transfer media

Direct thermal media is paper coated with special chemicals that act as an accelerator, acceptor dye, and binder. During direct thermal mode, the heat from the thermal printhead contacts the paper and causes a chemical reaction.

Thermal transfer media requires ribbon. A wide range of InfoPrint Solutions Company thermal transfer media is available, such as film or synthetic paper substitutes. Most of these media options can be die-cut for easy label applications. The wide selection of media sizes and face stocks have been tested with InfoPrint Solutions Company ribbons for print quality and usage.

NOTE: The term “media” used in this manual refers to all the different kinds

of paper or tag stock that can be used in the printer.

Ribbons

InfoPrint Solutions Company offers a wide range of ribbons specifically engineered to enhance printing capabilities and to prevent premature printhead wear. Therefore, you should use a Genuine InfoPrint Solutions Company Thermal Ribbon in your printer.

See “Ribbons” on page 355 for more information.

Page 17

Setting Up The Printer

Unpacking The Printer

The printer is shipped in a carton and protective bag. The top lid of the carton has instructions for removing the internal packing material. Keep all packing material in case repacking is required.

Unpacking The Printer

CAUTION

Frame

Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer. The discharge of accumulated electrostatic energy can damage or destroy the printhead or electronic components used in this device.

Do not place the printer on its backside during unpacking or handling, because you may damage the printer interface connector.

183380a

1. Remove the tape strips from the media cover. Lift open the media cover.

2. Remove the tape securing the foam pad to the inside of the media cover.

3. Remove the foam pad between the front door and the frame.

Media Cover

Tape Strips (2)

Foam Pads (2)

Page 18

Chapter 1 Setting Up The Printer

183381a

Foam

4. Remove the foam pad between the pivoting deck and the frame.

Pivoting Deck

Platen

183382a

Foam Pad

Deck Lock Lever

Printhead

5. Open the pivoting deck by rotating the blue deck lock lever fully clockwise.

6. Remove the foam pad from between the printhead and the platen (rubber roller).

7. Close the pivoting deck and media cover.

Page 19

Installation

The following sections will guide you through the printer installation process.

1. Place the printer on a flat level surface that allows easy access to all sides of the printer.

CAUTION

WARNING

CAUTION

Never operate the printer while it is resting on its side or upside down.

2. Check that the printer power switch is in the OFF (O) position.

Failure to properly ground the printer may result in electric shock to the operator.

In compliance with international safety standards, this printer has been equipped with a three-pronged power cord. When inserted in a correctly wired power outlet, the ground conductor will ensure that the printer chassis is at ground (earth) potential. Do not use adapter plugs or remove the grounding prong from the cable plug. If an extension cord is required, ensure that a three-wire cable with a properly grounded plug is used.

3. Attach the AC power cord to the AC power receptacle in the back of the printer.

Verify the required voltage on the printer’s model number label on the rear of the printer.

4. Attach the AC power cord to a grounded (three prong) electrical outlet of the proper voltage.

Page 20

Chapter 1 Setting Up The Printer

5. Attach Interface: a. Parallel Interface

Attach a suitable parallel printer cable from the computer to the Centronics/IEEE 1284 interface connector at the back of the printer. Snap the bail locks to the Centronics connector to secure the interface cable to the printer.

b. Serial Interface

Attach a suitable serial printer cable from the computer to the DB-9 RS-232 serial interface connector at the back of the printer. For additional information on serial cable wiring, refer to Troubleshooting” on page 289.

NOTE: The printer supports simultaneous connection of the parallel, serial,

and USB interfaces using the Auto Switching feature. Auto Switching is described on optional ethernet port is present but disabled. To enable the ethernet port, the ethernet option must be purchased.

“Diagnostics And

page 279. In the standard printer configuration, the

Standard Interface Panel

Ethernet Port

(see Note above)

ETHERNET

PARA

LLEL

STATUS

DEBUG

RS232

Parallel Interface

Debug Interface

Serial Interface

183383a

USB

USB Connection

Page 21

Installation

If your printer is equipped with the optional Coax/Twinax, optional RS-422, and optional ethernet port, then the rear I/O panel will appear as illustrated below.

NOTE: The printer does not support simultaneous connection of the coax

and twinax interfaces using the Auto Switching feature. Auto Switching is described on

page 279. When the optional ethernet

interface is ordered, the port will be enabled by a special security key.

Coax/Twinax, RS-422, and Ethernet Interface Panel

Ethernet Port (see Note above)

ETHERNET

183384a

STATUS

DEBUG

RS232

USB

PARALLEL

RS-422

Twinax Connection

Coax Connection

Page 22

Chapter 1 Setting Up The Printer

If your printer is equipped with the wireless options it will appear as illustrated below.

Wireless Interface Panel

Wireless Antenna

PARA

LLEL

STATUS

DEBUG

Wireless Interface

183385a

RS232

USB

c. Coax Connection

Attach a suitable coaxial cable from the computer to the coax connector located in the I/O plate in the back of the printer.

d. Twinax Connection

Attach a suitable twinax cable from the computer to the twinax connector located in the I/O plate in the back of the printer.

e. Ethernet Connection

Insert a suitable ethernet cable from your hub or switch to the ethernet connector located in the I/O panel in the rear of your printer.

Page 23

2 Operation

Controls And Indicators

Power Switch

The power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (ON) position. When you first power on the printer, a series of initialization messages will appear on the Liquid Crystal Display (LCD) on the control panel.

To remove power, place the power switch in the O (OFF) position.

Control Panel

The control panel is located on the front of the printer and includes an LCD, indicators, and control keys (buttons). These are described in the following tables. (Also refer to Chapter

3.)

Online Status Indicator

Liquid Crystal Display (LCD)

Job In Process Indicator

OFFLINE

Page 24

Chapter 2 Controls And Indicators

Status and Display Indicators

Function in

Menu Mode

Off.

Flashes during a fault

condition.

Displays main menu,

submenu, or option.

Function in

Offline Mode

During a fault

condition, displays the

specific fault message

and the corrective

action.

None

Off when the printer is

offline.

Flashes during a fault

condition.

Displays “OFFLINE.”

During a fault

condition, displays the

specific fault message

and the corrective

action.

Flashes when

receiving data. Stays lit when data has

Function in

Online Mode

Stays lit when the

printer is online, ready

to print, and accept

data from the host.

Flashes during a fault

condition.

Displays “ONLINE,” the

interface type, and

emulation in use.

During a fault condition,

displays the specific

fault message and the

printer is online, offline,

corrective action.

or when there is a fault

condition.

A backlighted liquid

crystal display with two

rows of 16 characters

each.

Flashes when receiving

data. Stays lit when data has

printer is receiving or

been processed and is

waiting to be printed.

Off when no data is

being received or when

no data remains in the

buffer.

been processed and is

waiting to be printed.

Off when no data is

being received or when

no data remains in the

buffer.

processing data.

Indicator Description

Online Status Indicates when the

Liquid Crystal

Display (LCD)

Job In Process Indicates when the

Page 25

Function in

Menu Mode

Control Panel Keys

Sets printer to Offline

Mode.

Scrolls left through

main menus.

Decrements option

values within

Control Panel

submenus.

Scrolls the current

menu selection one

level up.

Scrolls right through

main menus.

Increments option

values within

submenus.

Function in

Offline Mode

Function in

Online Mode

Sets printer to Online

Sets printer to Offline

Mode.

and number of the last

loaded configuration

and allows you to load

the factory and/or

pre-stored printer

configurations.

Advances the media

one label length.

Tests menu and

scrolls through the

Test Print patterns.

See “Printer Tests” on

page 227.

None Selects the Printer

PAUSE Key

Toggles the printer between

Button Description

Online and Offline Modes.

JOB SELECT Key None Displays the name

DECREMENT Key in

Menu Mode

FEED Key

UP Key in Menu Mode

TEST PRINT Key

Pressing the ↵ (ENTER) key

with a Diagnostic Test displayed

initiates the test. Pressing ↵

again terminates the test.

INCREMENT Key in

Menu Mode

Page 26

Chapter 2 Controls And Indicators

Control Panel Keys (cont.)

Function in

Menu Mode

Scrolls the current

menu selection one

level down.

Function in

Offline Mode

Scrolls between main

menu selections.

menu value and

displays an asterisk

(*) next to the value.

Function in

Online Mode

printer data buffer

None Clears all data in the

When the CANCEL key is enabled,

CANCEL Key

when enabled.

pressing it will clear all data in the

Selects the Menu

Mode.

Offline and selects the

Menu Mode.

None None Selects the current

(DOWN) and



printer buffer and prevent printing of

that data.

Note: The factory default = Disable.

However, when the Coax/Twinax

Interface option is installed, the

factory default = Enable.

DOWN Key in Menu Mode

MENU Key Takes the printer

ENTER Key

Pressing the ↵ (ENTER) key in

Menu Mode selects the displayed

option or value. An asterisk then

appears next to the option or value

indicating it has been selected.

Note: If the ENTER key is locked,

“ENTER SWITCH LOCKED”

displays on the LCD for one second.

Press the

↵ (ENTER) keys at the same time to

unlock the ENTER key.

Button Description

Page 27

Powering On The Printer

When you power on the printer, it executes a self-test. During the self-test, the LCD momentarily displays the DPI resolution (203 or 300 DPI) of the installed printhead. The default power-on state is online. Once the printer has successfully initialized, the ONLINE status indicator light illuminates, and the LCD indicates the communication interface selected and the type of emulation installed.

If there is a fault during the self-test, the ONLINE status indicator flashes, and a fault message appears on the display. The alarm may also sound, if configured to do so.

Operating Modes

The current operating mode can be selected through the control panel keys or can result from routine operations such as powering on the printer.

Online: In online mode, the printer can receive and print data sent from the host. Pressing the PAUSE key toggles the printer between the online and offline modes. The ONLINE status indicator is lit in online mode.

Offline: In offline mode, you can perform operator functions such as loading media or changing ribbon. Pressing the PAUSE key toggles the printer from offline to online mode. The ONLINE status indicator is not illuminated in offline mode.

Menu: Pressing the MENU key takes the printer offline and into Menu mode. In this mode, you can navigate through all configuration and status menus and change the printer configuration.

Fault: In fault mode, a fault condition exists that must be cleared before printing can continue. The ONLINE status indicator flashes, the alarm beeps (if configured to do so), and a descriptive fault message displays.

The fault must be corrected first and then the message cleared by pressing the PAUSE key before normal printing can continue.

Media Handling Modes

Before you load media, you must decide which media handling mode to use:

• Continuous. Prints on the media and sends it out the front of the printer.

When the optional internal rewinder is installed, use “Continuous” for Batch Rewind mode (see

• Tear-Off Strip. Prints on the media and sends it out the front until the

print buffer is empty then positions the last label over the tear bar for removal.

• Tear-Off. After each label is printed, the printer positions the label over

the tear bar and waits for you to tear off the label before printing the next label (on-demand printing). A “Remove Label” message will display to remind you to remove the label before the next one can be printed.

page 43).

Page 28

Chapter 2 Loading Media And Ribbon

• Peel-Off. When the optional internal rewinder is installed, the printer

prints and peels die-cut labels from the liner without user assistance. The label liner is wound on the rewinder. The printer waits for you to take away the label before printing the next one (on-demand printing). A “Remove Label” message will display to remind you to remove the label before the next one can be printed. For Label Peel-off information, see page 48.

• Cut. When the optional media cutter is installed, the printer automatically

cuts media after each label is printed or can cut the media after a specified number of labels have been printed using a software cut command.

Once you have decided on the mode, configure the printer. See Chapter 3 for more information.

Loading Media And Ribbon

NOTE: This section describes the procedures for loading various types of

media and ribbon. You can also refer to instructions on the printer itself, on a label on the inside of the media cover.

CAUTION

IMPORTANT

The term “media” in this manual refers to all the different kinds of paper, label, or tag stock material that can be printed on by the printer. Your thermal printer can print on continuous paper, adhesive backed labels, or non-adhesive tags packaged in roll or fanfold form.

DO NOT TOUCH the printhead or the electronic components under the printhead assembly. The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device.

Do not close the pivoting deck without label stock installed between the printhead and the platen, because debris on the platen may damage the printhead.

Adhesive backed labels that DO NOT lay flat on the liner can jam the printer. This can cause the label to peel off the liner. The exposed edges can stick to the label guides and rollers inside the printer.

If you run out of labels while printing, do not turn off the printer while reloading labels, because you can lose data.

Page 29

Loading Roll Media

Media Cover

Media Hanger

Pivoting Deck

183386a

Media Damper

Deck Lock Lever

Media Width Guide

1. Open the media cover.

2. Slide the blue media hanger guide outward to the end of the media hanger, and flip it up horizontally.

Media Hanger Guide

3. Open the pivoting deck by rotating the blue deck lock lever fully

4. Slide the blue media width guide close to the outside end of the media

clockwise.

damper.

Page 30

Chapter 2 Loading Media And Ribbon

Media Roll

183387a

Media Hanger

Media Hanger Guide

5. Slide a roll of media onto and towards the back of the media hanger. The media feeds from the top of the roll and towards the front of the printer.

6. Place the media hanger guide under the media hanger and against the lower part of the label core at a 45 degree angle (as shown). This position provides the required tension for a new label roll and the desired drag for a partial label roll.

Page 31

Loading Roll Media

Media and Ribbon Loading Instruction

Media

Printhead

183388a

Media Damper

Platen (Rubber Drive Roller)

7. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead.

You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.

Page 32

Chapter 2 Loading Media And Ribbon

Lower Media Sensor

Media Guard

Media Sensor Handle

183389a

Media Width Guide

Media Damper

Fixed Guide

8. Verify that the left (inside) edge of the media is against the fixed guide on the bottom of the media damper.

9. Push the blue media width guide in until it is flush with the outer edge of the media.

10. Check the horizontal position of the lower media sensor (located under the media guard), and refer to

“Positioning The Media Sensors” on

page 54.

Page 33

Upper

Sensor

Visible Red Beam

Lower Sensor

Loading Roll Media

183390a

Upper Sensor Handle

Media Guard Opening

11. Slide the upper sensor directly over the lower sensor.

Media

Guide Notch

(left edge)

12. Align the left (inside) edge of the media with the guide notch located on

183391a

the front edge of the tear bar.

Page 34

Chapter 2 Loading Media And Ribbon

Pivoting Deck

183392a

IMPORTANT

Deck Lock Lever

13. Close the pivoting deck and rotate the deck lock lever fully counterclockwise. This locks the pivoting deck and printhead assembly into the printing position.

Ensure the pivoting deck is down and locked before attempting to advance media or print. Failure to do so will cause the “PRINTHEAD UP” fault message to display.

14. Verify that Print Mode in the printer configuration menu is set for the media type installed (Direct or Transfer). The Print Mode submenu is located in the QUICK SETUP menu. See

“Main Menu” on page 82 for

details.

15. Verify the printhead pressure is properly set. See “Printhead Pressure Adjustment” on page 52.

16. Verify the pressure blocks are properly positioned. See “Printhead Pressure Block Adjustments” on page 53.

17. Verify the Gap/Mark Sensor selection matches the type of media installed. See

“Sensing Different Media Types” on page 59.

Page 35

Loading Roll Media

For direct thermal operation (no ribbon required):

• If you have not run an Auto Calibrate, do so now. See “Running Auto

Calibrate” on page 60.

• If you have already run an Auto Calibrate, complete the following

steps: a. Close the media cover. b. Press the FEED key once to verify that the media advances. c. Press the PAUSE key to place the printer online.

For thermal transfer operation (which uses a ribbon):

Complete the ribbon loading procedure (see “Loading Ribbon” on page 40).

Page 36

Chapter 2 Loading Media And Ribbon

Loading Fanfold Media

Media Cover

Fanfold Tension Arm

Fanfold Media

Pivoting

Deck

Media Hanger Guide

Media Hanger

183393a

Bottom Panel Opening

Deck Lock Lever

1. Open the media cover.

2. Slide the media hanger guide outward to the end of the media hanger and rotate it upward to a horizontal position to remove any roll media.

3. Place the fanfold media either behind or beneath the printer, depending on the desired fanfold supply location. Insert the first few labels through either the rear or bottom panel opening.

4. Place the media over the media hanger, flush against the back of the printer.

5. Flip up the media hanger guide and slide it in against the outer edge of the fanfold media.

6. Flip the fanfold tension arm down by pushing on it through the opening at the top of the media hanger guide.

7. Open the pivoting deck by rotating the deck lock lever fully clockwise until the deck swings upward.

Page 37

Media Guard

Loading Fanfold Media

Lower Media Sensor

Media Sensor Handle

183389a

Media Width Guide

Media Damper

Fixed Guide

8. Slide the media width guide outward to the end of the media damper.

9. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead. You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.

Verify that the left (inside) edge of the media is against the fixed guide on the bottom of the media damper.

10. Slide the media width guide inward against the outer edge of the media.

11. Check the horizontal position of the lower media sensor (located under the media guard), and refer to

“Positioning The Media Sensors” on

page 54.

Page 38

Chapter 2 Loading Media And Ribbon

Guide Notch

183391a

12. Align the left (inside) edge of the media with the guide notch located on the front edge of the tear bar.

Media (left edge)

IMPORTANT

Pivoting Deck

183392a

Deck Lock Lever

13. Close the pivoting deck and rotate the deck lock lever fully counterclockwise. This locks the pivoting deck and printhead assembly into the printing position.

Ensure the pivoting deck is down and locked before attempting to advance media or print. Failure to do so will cause the “PRINTHEAD UP” fault message to display.

14. Verify that Print Mode submenu is set for the media type installed (direct or transfer). The Print Mode submenu is located in the QUICK SETUP menu. See

“Main Menu” on page 82 for more information. Also, if thermal

transfer media is installed, see “Loading Ribbon” on page 40.

Page 39

Loading Fanfold Media

15. Verify the printhead pressure is properly set. See “Printhead Pressure Adjustment” on page 52.

16. Verify the pressure blocks are properly positioned. See “Printhead Pressure Block Adjustments” on page 53.

17. Verify the Gap/Mark Sensor selection matches the type of media installed. See

For direct thermal operation (no ribbon required):

“Sensing Different Media Types” on page 59.

• If you have not run an Auto Calibrate, do so now. See “Running Auto

Calibrate” on page 60.

• If you have already run an Auto Calibrate, complete the following

steps: a. Close the media cover. b. Press the FEED key once to verify that the media advances. c. Press the PAUSE key to place the printer online.

For thermal transfer operation (which uses a ribbon):

Complete the ribbon loading procedure (see “Loading Ribbon” on page 40).

Page 40

Chapter 2 Loading Media And Ribbon

Loading Ribbon

Skip this section when using direct thermal printing.

Pivoting Deck

Ribbon Take-Up Core

Ribbon Take-up Spindle

Ribbon Supply

183394a

Deck Lock Lever

Spindle

Ribbon Roll

1. Install the ribbon take-up core on the ribbon take-up spindle. NOTE: The first ribbon take-up core comes with the printer. Thereafter, use

the core from the old (used up) ribbon.

2. Slide the ribbon roll onto the ribbon supply spindle until it stops against the spindle flange.

3. Open the pivoting deck by rotating the deck lock lever fully clockwise until the deck swings upward.

Page 41

Ribbon

Printhead

Loading Ribbon

Media

183395a

Rear Ribbon Guide Roller

183395

4. Thread the end of the ribbon under the rear ribbon guide roller, then between the platen and the printhead.

You can also refer to the arrows on the printer frame or to the upper-right corner of the label inside the media cover for ribbon loading instructions.

Page 42

Chapter 2 Loading Media And Ribbon

Media Cover

Media and Ribbon Loading Instructions

Ribbon Take-up Core

183396a

IMPORTANT

Ribbon Take-up Spindle

Do not attach the ribbon to the ribbon take-up spindle without a fiberboard take-up core installed.

5. Attach the ribbon to the ribbon take-up core on the ribbon take-up spindle using the adhesive on the ribbon leader.

6. Manually rotate the spindle clockwise until the clear leader has passed the printhead.

7. Close the pivoting deck and rotate the deck lock lever fully counterclockwise.

8. Verify that Print Mode (in the QUICK SETUP menu) is set for Transfer. See

“QUICK SETUP” on page 94 for more information.

9. If you have not run an Auto Calibrate with this media and ribbon, do so now. See

“Running Auto Calibrate” on page 60.

10. Press the FEED key once to verify that the media and ribbon advance.

11. Press the PAUSE key to place the printer online.

12. Close the printer media cover if the rewinder is not needed.

Page 43

Using The Optional Internal Rewinder

The printer can be set up to rewind labels after they have been printed (Batch Rewind Mode) or to automatically peel labels from their backing and dispense them one at a time while rewinding the liner (Peel-Off Mode). Both modes require an internal rewinder, which is available as a factory installed or a field unit option.

Batch Rewind Mode

Batch Rewind allows you to automatically rewind printed labels into a roll using the optional internal rewinder.

Configuring the Printer Menu

1. Set Media Handling to “Continuous” under the QUICK SETUP menu. (See Chapter

2. Press the PAUSE key until “OFFLINE” displays.

3, “Configuring The Printer” for more information.)

Batch Rewind Mode

Front Door

Installing The Media Guide

The media guide must be installed when using Batch Rewind mode.

183397a

Paper Path

Hook

Groove

Page 44

Chapter 2 Using The Optional Internal Rewinder

To install the media guide:

1. Open the front door by pulling it upwards, then forward.

2. The bottom of the plastic media guide is shaped like a hook and the top has a groove:

a. Hook the bottom of the media guide under the bottom edge of the

front door.

b. Snap the groove on the media guide to the top edge of the front door.

3. Close the front door.

Loading Media

183398a

1. To load media, refer to “Loading Roll Media” on page 29 and complete steps 1 through 10.

Rewinder Release Lever

Rewinder

Page 45

Media

Batch Rewind Mode

Paper Path

IMPORTANT

183399a

Slot

Rewinder Release Lever

2. Thread the media over the front of the media guide and through the opening under the front door toward the internal rewinder.

If you do not complete the following step, it will be extremely difficult to remove the printed labels from the rewinder.

Back Flange

183400a

Raised Ridge

Slot

3. Turn the release lever on the rewinder counterclockwise and lock it in

4. Insert the leading edge of the media into the closest slot of the rewinder,

5. Hold the media edge in the slot and manually rotate the rewinder one full

Rewinder Release

Media or Liner

Lever

place. This forms a raised ridge along the width of the rewinder.

and slide the media against the back flange.

revolution counterclockwise until the media is taut.

Page 46

Chapter 2 Using The Optional Internal Rewinder

Media Cover

IMPORTANT

183401a

Deck Lock Lever

6. Press down on both sides of the pivoting deck and rotate the deck lock lever counterclockwise against its stop to place the printhead assembly into the printing position.

7. Press the FEED key to advance the media to the next TOF (Top-of-Form) position.

8. Press the PAUSE key until “ONLINE” displays.

9. Close the media cover.

The rewinder supports a maximum diameter of five inches of printed labels. Exceeding this diameter can cause printed labels to rub on the bottom pan.

Page 47

Removing Printed Media from the Rewinder

Batch Rewind Mode

183401a

Release Lever

Printhead

Rewinder

1. Open the media cover.

2. Press the FEED key to advance the last printed label past the printhead, and tear the liner from behind the last printed label.

3. Manually rewind the remaining printed labels onto the rewinder by turning the rewinder counterclockwise.

4. Turn the release lever on the rewinder clockwise.

5. Slide the roll of printed labels off the rewinder.

Page 48

Chapter 2 Using The Optional Internal Rewinder

Label Peel-Off

You can set up the printer to automatically peel die-cut labels off their liner (backing) and dispense them one at a time while rewinding the liner.

You can install the media guide to prevent long labels from accidentally adhering to the front door assembly, but it is normally not needed when using labels less than two inches long (see page 43).

Configuring the Printer Menu

1. Set Media Handling to “Peel-Off” under the QUICK SETUP menu. (See Chapter

2. Press the PAUSE key until “OFFLINE” displays.

Loading Media

1. If you want to install the media guide to print long labels, do so now by completing the steps listed in

3, “Configuring The Printer” for more information.)

“Installing The Media Guide” on page 43.

“Installing The Media Guide” on

2. Open the media cover and refer to the Label Peel-Off illustration on the

Bottom Roller

Paper Path

Ribbon and Media Loading instruction label on the inside of the cover.

Pivoting Deck

183402a

Deck Lock Lever

Tear Bar

3. Open the front door by pulling it upward, then forward.

4. Open the pivoting deck by rotating the deck lock lever clockwise until the deck swings upward.

5. Thread the media (label and liner) over the tear bar and around the bottom roller, then through the opening at the bottom of the front door and into the printer.

Page 49

Back Flange

183400a

Liner

Raised Ridge

Slot

Label Peel-Off

Rewinder Release Lever

IMPORTANT

If you do not complete the following step, it will be difficult to remove the liner from the rewinder.

6. Turn the release lever on the rewinder counterclockwise and lock it in place. This forms a raised ridge along the width of the rewinder.

7. Insert the leading edge of the media into the closest slot of the rewinder, and slide the media against the back flange.

8. Hold the media in the slot and rotate the rewinder one full revolution counterclockwise until the media is taut.

9. Remove labels from the liner so that behind the tear bar the liner is void of labels for about 1.5 inches and below the tear bar for about 2 inches.

10. Close the front door.

11. Complete the media routing as shown above.

183403a

Page 50

Chapter 2 Using The Optional Internal Rewinder

Media Cover

IMPORTANT

183404a

Deck Lock Lever

12. Press down on both sides of the pivoting deck and rotate the deck lock lever fully counterclockwise.

13. Press the FEED key. The label advances to the peel-off position, and “Remove Label” displays on the LCD.

14. Manually remove the peeled label from the printer.

15. Press the PAUSE key until “ONLINE” displays.

16. Close the media cover.

The rewinder supports a maximum diameter of 5 inches of liner. Exceeding this diameter can cause the liner to rub on the bottom pan. The rewinder is designed to support the full amount of liner from a standard 8 inch diameter media roll.

Page 51

Removing The Media Guide

Removing Label Liner from the Rewinder

1. Open the media cover.

2. Open the front door.

3. Tear the liner at the tear bar.

4. Manually rewind the remaining liner onto the rewinder by turning the rewinder counterclockwise.

5. Turn the release lever on the rewinder clockwise.

6. Slide the roll of label liner off the rewinder and discard.

Removing The Media Guide

Remove the media guide from the front door when using Tear-Off or Tear-Off Strip media handling, because you will need to tear the label downward against the tear bar.

Tear Bar

Front Door

183405a

Paper Path

Hook

Groove

1. Open the front door by pulling it upward, then forward.

2. Grasp the upper right corner of the media guide and pry it off of the top of

3. After removing the media guide, close the front door.

4. Open the pivoting deck and load paper and ribbon normally (see “Loading

the front door.

Media And Ribbon” on page 28).

Page 52

Chapter 2 Printing Adjustments

Printing Adjustments

Printhead Pressure Adjustment

Active Pressure Setting

Printhead Pressure Adjustment Dial

183406a

Sometimes you will need to adjust printhead pressure because of variations in media thickness and width. The printhead pressure adjustment dial is shown above. The value shown at the bottom of the dial is the active setting.

In general, adjust printhead pressure to the lowest value which produces the desired print quality. Die cut labels usually require a setting of 4, while heavy stock requires a setting of 6 to max. The numbers on the printhead pressure adjustment lever are relative only and do not indicate a specific printhead pressure or media thickness. By following this procedure, you will minimize printhead wear.

Page 53

Printhead Pressure Block Adjustments

Left Pressure

Block

Printhead Pressure Block Adjustments

Right Pressure Block

Right Pressure Block Pointer

Pressure Block

Adjustment Scale

Left Pressure Block Handle

Lead Screw Knob

183406a

Printhead pressure block adjustments are used to obtain a uniform print density across the width of the installed media under a variety of media and ribbon conditions.

Left Pressure Block

Under normal printing conditions, the left block should be set with its handle aligned with the bold mark on the pressure block adjustment scale. When using media or ribbon widths less than one-third the printer’s maximum printing width, you may need to manually slide the left pressure block further to the left.

Right Pressure Block

The right pressure block should be positioned with its pointer (handle on 4 inch printer models) near the right edge of the media or ribbon in use. Turn the lead screw knob clockwise to move the block right or counterclockwise to move it left.

Check the pressure block positioning by printing the Grey test pattern:

1. Press the PAUSE key until “OFFLINE” appears on the LCD.

2. Press the TEST PRINT key until “Printer Tests/Grey” displays.

Page 54

Chapter 2 Printing Adjustments

3. Press the ↵ key to start the Grey test pattern. The pattern will start and

continue to print.

4. Press ↵ again to stop printing.

5. Check the test pattern. If necessary reposition the pressure blocks to obtain a uniform print density across the media width. In most cases, only the right pressure block may need to be adjusted.

6. Whenever you reposition a pressure block, run the Grey test pattern to verify the print pattern is acceptable.

Positioning The Media Sensors

Your printer is equipped with upper and lower media sensors that detect the top-of-form position on media with label length indicators (gaps, notches, holes, or black marks). These sensors also detect when a Paper Out condition exists.

The media sensors should not be placed in the path of media features that could cause false gap detection or paper out faults. Such features are dark pre-printing, rounded die-cut label corners, vertical gaps associated with side-by-side labels, and extraneous cut-outs, as shown below.

Position the

media sensors

in either of the

grey shaded

areas.

183407a

Dark Pre-printing

Extraneous Cut-out

Vertical Gap and Rounded Die-cut Label Corners

Page 55

Positioning The Media Sensors

Sensing Media with Horizontal Black Marks (Mark) or Media with No Label Length Indicators (Disable)

Black Mark (underside of media)

Media Guard

Opening

Visible Red Beam from Lower Sensor

Lower Sensor

Sensor Handle

183408a

Sensing Media with Horizontal Black Marks

Position the lower media sensor for detecting horizontal black marks located on the underside of media, and position the upper sensor above the lower sensor to provide a consistent background.

1. Check the position of the sensor by looking through the long, narrow opening in the media guard. Use the visible red light emitting from the lower sensor as a reference pointer.

2. Use the sensor handle to manually position the sensor to the center of the black mark on the media.

3. Select “Mark” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. See

“Sensing Different Media Types” on page 59.

4. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 60.

Sensing Media with No Label Length Indicators

1. When using media without label length indicators (no gaps, notches, holes, or marks) or when you want to ignore all existing length indicators, place the lower sensor in the center of the media so it can detect when a Paper Out condition exists. Also set the upper sensor above it.

2. Select “Disable” in the Gap/Mark Sensor submenu under CALIBRATE CTRL. See

“Sensing Different Media Types” on page 59.

3. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 60.

Page 56

Chapter 2 Printing Adjustments

Sensing Media with Gaps, Notches, or Holes (Gap)

Visible Red Beam from Lower Sensor

Upper Sensor

Media Guard Opening

Position the lower media sensor for detecting gaps, notches, or holes in media with a white background. Place the upper sensor above the lower sensor to provide a consistent background.

NOTE: The 4 inch 6700 media guard is divided into three open sensor areas.

Make sure the media sensor is placed in an open area.

1. Position the lower sensor directly under the center of the gap, notch, or hole.

2. Check the position of the lower sensor by looking through the long, narrow opening in the media guard. Use the visible red light emitting from the lower sensor as a reference pointer.

3. Use the sensor handle to manually position the sensor to the center of the gap, notch, or hole in the media.

4. Select “Gap” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. See

“Sensing Different Media Types” on page 59.

5. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 60.

Page 57

Positioning The Media Sensors

Sensing Media with Dark Background Labels with Gaps (Advanced Gap)

Upper Sensor

Visible Red Beam

Lower Sensor

Upper Sensor Handle

Media Guard Opening

NOTE: Ribbon is not displayed in this illustration. The upper and lower

sensors are designed to function with or without ribbon installed.

The upper sensor and lower sensor are used together to detect liner gaps between die cut labels that have a black or dark background on white or clear liner.

1. Position the lower sensor directly under the center of the gap, and then place the upper sensor directly over the lower sensor.

2. Check the position of the lower sensor by looking through the long, narrow opening in the media guard. Use the visible red light emitting from the lower sensor as a reference pointer.

3. Use the sensor handle to manually position the sensor to the center of the gap in the media. Then use the handle on the upper sensor to position it directly above the lower sensor.

NOTE: When using ribbon, you may need to slide the ribbon to one side to

adjust the upper sensor.

4. Select “Advanced Gap” in the Gap/Mark Sensor submenu under the

5. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 60.

CALIBRATE CTRL menu. See page 59.

“Sensing Different Media Types” on

Page 58

Chapter 2 Printing Adjustments

Sensing Dark Background Media with Notches or Holes (Advanced Notch)

Upper Sensor

Visible Red Beam

Lower Sensor

Upper Sensor Handle

Black line on underside of media

Media Guard Opening

183411a

NOTE: Ribbon is not displayed in this illustration. The upper and lower

sensors are designed to function with or without ribbon installed.

The upper sensor and lower sensor are used together to detect notches or holes in media with a black or dark underside. This combination can be found on tag stock that has a black vertical line along one edge on the underside of the label, interrupted by a notch or hole used as the label length indicator.

1. Position the lower sensor directly under the center of the notch or hole, and then place the upper sensor directly over the lower sensor.

2. Check the position of the lower sensor by looking through the long, narrow opening in the media guard. Use the visible red light emitting from the lower sensor as a reference pointer.

3. Use the sensor handle to manually position the sensor to the center of the notch or hole in the media. Then use the handle on the upper sensor to position it directly above the lower sensor.

NOTE: When using ribbon, you may need to slide the ribbon to one side to

adjust the upper sensor.

4. Select “Advanced Notch” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. See page 59.

5. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 60.

“Sensing Different Media Types” on

Page 59

Sensing Different Media Types

The printer’s media sensors can detect the different types of label length indicators on a large variety of media types. This is accomplished by selecting the correct sensor option: Gap, Mark, Advanced Gap, Advanced Notch, or Disable under Gap/Mark Sensor in the CALIBRATE CTRL menu. page 335 illustrates the different media types and label length indicators used on them.

1. Press to place the printer in Menu mode.

2. Press ↓ and ↵ together until “ENTER SWITCH UNLOCKED” displays.

3. Press until “CALIBRATE CTRL” displays.

4. Press ↓ until “Gap/Mark Sensor/Advanced Gap*” (the currently enabled)

option displays.

5. Press + or - until the option that matches the type of label length indicators on the installed media displays:

. .

. . .

• Mark. Select when using media that has horizontal black marks

located on the underside of the label liner or tag stock.

Figure 9 on

• Gap.

Select when using media with a liner space between die-cut labels or when using tag stock with notches or holes as label length indicators on white background media.

• Advanced Gap. Select when using media that has liner gaps

between die cut labels with black background.

• Advanced Notch. Select when using media with notches or holes

that interrupt a black vertical line on the underside of the media.

• Disable. Select when using media with no label length indicators (no

gaps, notches, holes, or black marks) or ignore all existing label length indicators on the installed media.

NOTE: When you select Disable, the length of each label is based on the

Label Length value entered in the QUICK SETUP menu or the value sent via host software.

NOTE: If the printer detects a false PAPER OUT message when you change

from Advanced Gap or Advanced Notch to Gap or Mark sensing or vice-versa, press the PAUSE key and run Auto Calibrate.

6. Press ↵ to enable the displayed option. An asterisk (*) appears next to

the selection.

7. Press PAUSE until “OFFLINE” appears on the LCD.

8. Review “Calibrating The Media Sensors” on page 60.

when you want the printer to

9. Perform the Auto Calibrate procedure on page 60.

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Chapter 2 Printing Adjustments

Calibrating The Media Sensors

Due to manufacturing differences in media and ribbon, the media sensors may have difficulty differentiating between the label and the liner or the label and the black mark. When this occurs, the printer may intermittently skip a label or display a fault message such as “GAP NOT DETECTED/See Manual” or “PAPER OUT/Load Paper.”

Media sensor sensitivity and reliability can be improved by changing the Gap/Mark Threshold and/or Paper Out Threshold values. You can change these values automatically by performing the Auto Calibrate or Manual Calibrate procedure in the CALIBRATE CTRL menu or change them manually by entering your own Gap/Mark Threshold or Paper Out Threshold values. (The changes take effect immediately within the current configuration menu.)

Auto or Manual Calibrate is completed successfully when the displayed Sensed Distance value correctly matches that of the installed media. When Gap is selected, the Sensed Distance should match the length from the trailing edge of one gap to the trailing edge of the next gap (or one label + one gap). When Mark is selected, the Sensed Distance should match the length from the leading edge of one black mark to the leading edge of the next black mark.

When you have completed Auto or Manual Calibrate, you can verify the new values are correct by pressing the FEED key several times. Each time you press FEED, media advances one label and stops at the correct Top-of-Form position of the next label.

Once you confirm the correct values, save them to the desired configuration menu before powering off the printer. See page 74.

“Saving A Configuration” on

Running Auto Calibrate

You can initiate Auto Calibrate via the TEST PRINT key (described in detail below) or via the CALIBRATE CTRL or DIAGNOSTIC menus in Menu mode.

NOTE: Verify that the Gap/Mark Sensor option (Gap, Mark, Advanced Gap,

Advanced Notch, or Disable) matches the installed media. See “Sensing Different Media Types” on page 59.

Check that the media sensors are horizontally positioned to permit sensing of the label length indicators. See Sensors” on page 54.

Make sure the Label Length value entered in the QUICK SETUP menu matches the physical length of the installed media. Entering the correct length forces the printer to advance media far enough during calibrate for long labels (so actual gaps, notches, and marks can be detected) and reduce the amount of media advanced for short labels.

If you try to do an Auto Calibrate when Peel-Off Media Handling is enabled, the LCD will display “CANNOT CALIBRATE/Disable PeelOff.” Before you can do an Auto Calibrate, you must select another media handling mode.

“Positioning The Media

Page 61

Running Auto Calibrate

1. Press the PAUSE key until “OFFLINE” appears on the LCD.

2. Press ↓ and ↵ together until “ENTER SWITCH UNLOCKED” displays.

3. Press the TEST PRINT key until “Printer Tests/Auto Calibrate” displays.

4. Press ↵. Media advances until it can accurately detect the label length

indicators and then stops at the Top-of-Form position. The Sensed Distance value will then display for one second.

5. Auto Calibrate is successful when the Sensed Distance value correctly matches that of the installed media:

• Gap/Mark Sensor = Gap, Advanced Gap, or Advanced Notch:

The Sensed Distance value is the physical length of one label plus the length of one gap, notch, or hole.

• Gap/Mark Sensor = Mark: The Sensed Distance value is the

physical distance from the leading edge of one black mark to the leading edge of the next.

• Gap/Mark Sensor = Disable: Not applicable. If Gap/Mark Sensor is

set to Disable, the Sensed Distance value will not be updated. If “GAP NOT DETECTED” displays, run Auto Calibrate again. If Auto Calibrate continues to end with an incorrect Sensed Distance

value displayed or a fault message displayed, run Manual Calibrate as described on

NOTE: The amount of media sampled during Auto Calibrate is based on the

length of a label and transitions detected, without error, between a

label and its label length indicators.

6. Press the PAUSE key until “OFFLINE” displays.

7. Press the FEED key several times. Each time you press FEED, the media advances one label length and stops.

NOTE: After a form feed, the position of the leading edge of the next label

depends on the type of Media Handling mode selected under the QUICK SETUP menu. Tear-Off and Tear-Off Strip Media Handling will position the label edge at the tear bar, while Continuous will position the label edge under the printhead.

8. Press the PAUSE key until “ONLINE” displays.

9. Once the Sensed Distance value is confirmed, you will need to save it to the desired configuration menu before powering off the printer. See “Saving A Configuration” on page 74.

page 66 or see Table 17 on page 305.

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Chapter 2 Printing Adjustments

Running Media Profile

The Media Profile printout shows the relationship of the Paper Out Threshold and the Gap/Mark Threshold values, illustrates if and when each label length indicator is detected, and shows the difference between the label length indicators and the label. The profile printout (see you set the thresholds for difficult media. This includes pre-printed labels and labels with poor gap/media dynamic range.

Once Media Profile is initiated, the printer will continue to advance media and print the profile in landscape orientation until you press

NOTE: Verify the CALIBRATE CTRL menu Gap/Mark Sensor option (Gap,

Mark, Advanced Gap, Advanced Notch, or Disable) matches the installed media. See

You will need a minimum installed label width of two inches to support the Profile printout.

Ensure the media sensors are horizontally positioned to permit sensing of the label length indicators. See Sensors” on page 54.

Ensure the Print Mode option selected in the QUICK SETUP menu matches the media installed. Select “Direct” for heat sensitive media (no ribbon required) or “Transfer” for thermal transfer media (ribbon required).

1. Press to place the printer in Menu mode.

2. Press ↓ and ↵ together until “ENTER SWITCH UNLOCKED” displays.

3. Press until “CALIBRATE CTRL” displays.

4. Press ↓ until “Media Profile/Profile Print” displays and then press ↵. (The

printer will continue to print the profile until you press

. .

. . .

Figure 1 on page 63) helps

↵ to stop printing.

“Sensing Different Media Types” on page 59.

“Positioning The Media

↵.)

The printer will advance media and continue to print a dynamic profile image depicting the relationship of the label and any label length indicators detected.

5. Press ↵. The printer will stop printing.

6. Press the PAUSE key until “OFFLINE” displays. NOTE: The Gap/Mark and Paper Out Threshold values shown on the Profile

printout represent the last values determined from a successful Auto or Manual Calibrate or the factory default values if no Auto or Manual Calibrate was performed.

Page 63

1023

0767

Running Media Profile

Paper Out (578)

Gap Mark (421)

183412a

Media Sens or

Position

0511

0255

0000

Figure 1. Media Profile Printout

Gap Sensing

This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Gap in the CALIBRATE CTRL menu.

In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the amplitude of the antenna pulse. This may cause the printer to falsely use the antenna as the gap (top-of-form).

FEED

1023

0767

Paper Out(441)

0511

0255

Gap(209)

0000

Indicates Type of Gap/Mark

Sensing Selected

Detected Amplitude

of the Antenna

183413a

Detected Amplitude

of the Gap

Page 64

Chapter 2 Printing Adjustments

To avoid this problem, increase the Threshold Range value to 60% or 70% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (Cross-Ref to Auto Calibrate).

NOTE: Any changes to Threshold Range will not take effect until you run an

Auto Calibrate again.

This will raise the Gap/Mark threshold high enough so that the printer will not falsely use the antenna as the gap (top-of-form).

Media Sens or

Position

1023

0767

Paper Out(441)

Indicates Type of Gap/Mark

0511

Gap(289)

0255

0000

Sensing Selected

Detected Amplitude

of the Antenna

FEED

183414a

Detected Amplitude

of the Gap

Page 65

Advanced Gap Sensing

This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Advanced Gap in the CALIBRATE CTRL menu.

In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the baseline (die cut label). If there is an increase in noise or the opacity of the liner or ribbon, the printer may falsely use the noise as the gap (top-of-form).

Media Sensor

Position

1023

0767

Running Media Profile

FEED

0511

Paper Out(301)

0255

Adv. Gap(120)

0000

Indicates Type of Gap/Mark

Sensing Selected

To avoid this problem, increase the Threshold Range value to 60% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (Cross-ref to Auto Calibrate).

NOTE: Any changes to Threshold Range will not take effect until you run an

This will raise the Gap/Mark threshold high enough so that the printer will not falsely use the antenna or noise as the gap (top-of-form).

Detected Amplitude

of the Antenna

Baseline (die cut label)

Auto Calibrate again.

183415a

Detected Amplitude

of the Gap

Page 66

Chapter 2 Printing Adjustments

Media Sensor

Position

1023

0767

0511

FEED

Paper Out(301)

0255

Gap(160)

0000

Indicates Type of Gap/Mark

Sensing Selected

Running Manual Calibrate

Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the media sensors’ ability to sense label length indicators on the installed media. You must first enable “Admin User” in the PRINTER CONTROL menu before accessing or initializing Manual Calibrate in the CALIBRATE CTRL menu.

NOTE: Verify the Gap/Mark Sensor option (Gap, Mark, Advanced Gap,

183416a

Detected Amplitude

of the Antenna

Detected Amplitude

of the Gap

Advanced Notch, or Disable) matches the installed media. See “Sensing Different Media Types” on page 59.

Ensure the media sensors are horizontally positioned to permit sensing of the label length indicators. See

“Positioning The Media

Sensors” on page 54. Ensure the Print Mode option selected in the QUICK SETUP menu

matches the media installed. Select “Direct” for heat sensitive media (no ribbon required) or “Transfer” for thermal transfer media (ribbon required).

If you try to do a Manual Calibrate when Peel-Off Media Handling is enabled, the LCD will display, “CANNOT CALIBRATE/Disable PeelOff.” Before you can do a Manual Calibrate, you must select another media handling mode.

1. Press to place the printer in Menu mode.

2. Press the ↓ and ↵ keys together until “ENTER SWITCH UNLOCKED”

displays.

3. Press until “PRINTER CONTROL” displays.

4. Press ↑ until “Admin User” displays, then press + until “Enable” displays.

. . .

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Exterior

5. Press ↵ to select Enable. An asterisk (*) appears next to “Enable.”

6. Press until “CALIBRATE CTRL” displays.

7. Press ↓ until “Manual Calibrate/Run Calibrate” displays, then press the ↵.

8. Follow the instructions displayed on the LCD. Example: “REMOVE RBN&MEDIA/Press Enter” indicates that you must open the pivoting deck and remove the ribbon and media from under the printhead, close and lock the pivoting deck, and press the

9. During the last step of Manual Calibrate, the printer will advance the media and attempt to detect the label length indicators and stop at the Top-of-Form position. The Sensed Distance value will then display for one second. The calibrate is successful when the Sensed Distance value correctly matches that of the installed media. If “CALIBRATION FAIL/See Manual” displays, run Manual Calibrate again.

NOTE: The amount of media sampled during Manual Calibrate is based on

10. Press the PAUSE key until “OFFLINE” displays.

11. Press the FEED key several times. Each time you press FEED, the media advances one label length and stops.

. .

↵ key.

the length of a label and the transitions detected without error, between a label and its label length indicators.

Cleaning

NOTE: After a form feed, the position of the leading edge of the next label

depends on the type of Media Handling mode selected under the QUICK SETUP menu. Tear-Off and Tear-Off Strip Media Handling positions the label edge at the tear bar, while Continuous positions the label edge under the printhead.

12. Once the correct values are confirmed, save them to the desired configuration menu before powering off the printer. See Configuration” on page 74.

Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain top printing quality, you should remove these residues by cleaning the printer periodically.

“Saving A

Exterior

Clean the exterior surfaces with a clean, lint-free cloth. If necessary, use a mild detergent or desktop cleaning solution.

NOTE: Do not use abrasive cleaning agents or solvents.

Interior

Clean the interior of the printer by removing any dirt and lint with a softbristled, non-metallic brush. Use a vacuum cleaner to remove the residue.

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Chapter 2 Cleaning

General Cleaning

Periodically clean all rollers, guides, and assemblies. Use low pressure air to remove dust in the printer. Use isopropyl alcohol and a cotton swab to clean any areas where media dust, adhesives, etc. have accumulated.

Cleaning The Printhead, Platen Roller And Media Sensors

NOTE: You do not need to turn off the printer before cleaning the printhead,

Printhead Cleaning

As you use your printer, the printhead may become dirty which can result in poor print quality. Clean the printhead each time you install new ribbon (thermal transfer print mode) or install new media (direct thermal print mode). Clean the printhead with the cleaning pen supplied with the printer.

By keeping your printhead clean, you will help maintain its life.

platen roller, or media sensors.

CAUTION

Platen Roller Cleaning

Media dust and adhesive residue on the platen roller can degrade print quality and cause voids in your label image. Clean the platen roller at the same time as the printhead.

Use a small amount of isopropyl alcohol on the cloth or the cleaning pen supplied with your printer to clean the platen roller. With the pivoting deck up the platen roller can be rotated forward by hand to access and clean its entire surface area.

Media Sensor Cleaning

Do not use isopropyl alcohol, solvents, or abrasive agents to clean the upper or lower media sensor. They can damage sensor lens covers.

The upper and lower media sensors should be cleaned to ensure reliable TOF and Paper Out sensing. Clean the media sensors at the same time as the printhead.

The upper media sensor (located in the horizontal slot of the printhead cover) can be wiped clean using a soft cloth.

The lower media sensor, easily seen by its visible red light, is located in the horizontal slot of the media guard. Remove media dust by vacuuming or blowing air across the lens cover.

Page 69

Printhead

Heating

Elements

Peel/Tear Door

Cleaning The Printhead, Platen Roller And Media Sensors

Pivoting Deck

Lower Media

Sensor

(visible with

red LED)

Printhead Cover/

Upper Media Sensor

Platen Roller

Deck Lock Lever

183417a

Print Element

Upper

Sensor

183418a

Page 70

Chapter 2 Cleaning

1. Rotate the deck lock lever clockwise to open the pivoting deck and remove any media and ribbon (if loaded) to gain access to the printhead assembly heating element area.

2. Gently rub the felt tip of the cleaning pen or a cotton swab with Isopropyl alcohol across the printhead heating elements (light brown area).

3. Allow the printhead to dry for one minute before reloading the media and ribbon.

4. Clean the platen roller.

5. Clean the upper media sensor with a soft cloth.

6. Clean the lower media sensor by vacuuming or blowing air across the lens cover.

Heavy Duty Cutter Option Cleaning

The heavy duty cutter requires only periodic cleaning.

WARNING

CAUTION

Keep your fingers away from the cutter blades. They are sharp.

Perform the following procedure whenever too much dust or debris is visible.

1. Set the printer power switch to O (Off).

2. Rotate the deck lock lever fully clockwise until the deck swings upward.

3. Remove the cutter top cover by loosening the two captive thumbscrews.

4. Place the cutter in the down (open) position.

5. Use a vacuum or can of compressed air with a nozzle around the area of the cutter blade to remove any dust or debris.

6. Use a cloth with a light amount of WD-40 oil to clean adhesive from the cutter blade and upper or lower stainless steel cutter guides. Adhesive oil must be cleaned from the blade and guides with a dry cloth to prevent dust attraction.

Do not use isopropyl alcohol to clean the cutter blade – it dissolves oils required for lubrication.

7. Place the cutter in the up (closed) position.

8. Install the cutter top cover and tighten the two captive thumbscrews.

9. Properly route the media through the printer and cutter.

10. Close the pivoting deck and rotate the deck lock lever fully counterclockwise.

11. Set the printer power switch to | (On).

12. Test the printer cutting operation by pressing the TEST PRINT key and selecting one of the test patterns to print.

Page 71

3 Configuring The Printer

Overview

This chapter provides information about:

• Setting, saving, modifying, and printing configurations

• Configuration menus

• Downloading emulation and operating system software

Setting Printer Configuration Parameters

Configuration parameters are set from the control panel or are retrieved from the printer’s memory. The parameters define how the printer will respond to command and interface signals from the host computer.

The configuration menu structure consists of main menus and the options applicable to each menu.

NOTE: Some configurations refer to printer options that may not be present

in your printer. If you select an option or feature that is not present, no action will be performed by the printer or an “OPTION NOT INSTALLED” message will display on the LCD.

Moving Within The Configuration Menu

You can move through the configuration menus using the appropriate navigation keys, as shown in page 23 for more details on the function of the operator panel keys.)

You can select different options and save them as the power on default; however, you can only save them to configuration menus 1-8. The factory configuration menu can be altered, but not saved.

When the printer is online, the first line of the LCD displays “ONLINE” and the second line lists the active interface port and type of emulation.

To configure the printer:

1. Press the key to enter the printer configuration menu system.

“MENU MODE/QUICK SETUP” displays on the LCD.

2. You can move through configuration main menus in two ways:

• Press the key to move to the right.

. .

. . .

• Press the + key to move right or the − key to move left.

Figure 2. (See “Controls And Indicators” on

Page 72

Chapter 3 Overview

NOTE: In menus with numeric ranges of more than 50 numbers, hold down

Step Press LCD Notes

1 OFFLINE

the + or increments of 5. To move in increments of 1 again, release your hold on the + or

− key for more than 2 seconds to move through the range in

− key.

3 MENU MODE

↓ & ↵

. . .

↓ UNTIL

+ or –

↵

Figure 2. Moving within the Configuration Menu

ENTER SWITCH UNLOCKED

QUICK SETUP

Print Mode Transfer*

Print Mode Direct

Print Mode Direct*

Selecting A Menu Option

To select an option, you need to press the ↵ key. By default, however, the ↵ key is “locked” when the printer is turned on to prevent accidental changes

to the configuration menu. If you press the ↵ key when the key is locked, the message “ENTER SWITCH LOCKED” displays on the LCD for one second and the value will not be selected.

To unlock the ↵ key, press the ↓ and ↵ keys simultaneously. This toggles the ENTER/LOCK function.

Allows you to make configuration changes.

Enables the printer configuration menu.

Cycles through the choices.

Selects the Direct transfer mode.

• If this function is performed while the ↵ key is locked, the message

“ENTER SWITCH UNLOCKED” displays for one second, and the ↵ key will be unlocked.

• If this function is performed while the ↵ key is unlocked, the message

“ENTER SWITCH LOCKED” displays for one second, and the ↵ key will be locked.

When you press the ↵ key (with the ↵ key unlocked), you select the value or option that displays. An asterisk displays after the value you selected, and the configuration is changed immediately.

Page 73

Changing Printer Settings

IMPORTANT

This change takes effect for all subsequent data and operations for the printer as soon as the ↵ key is pressed and the asterisk (*) is displayed. The configuration change(s) stay in effect only while the printer is powered on. When the power is turned off, all current configurations will be lost unless changes made to it are saved via the CONFIG. CONTROL menu.

To save configuration information permanently or to select it as the power-up default, see

“Saving A Configuration” on page 74.

Changing Printer Settings

You can change (or “configure”) printer settings, such as print speed or emulations, through the control panel as follows:

1. Press the key until the following message displays:

2. Press the ↓ key to cycle through these options:

• Print Intensity

• Print Speed

. .

MENU MODE QUICK SETUP

• Print Mode

• Media Handling

• Paper Feed Shift

• Label Length

• Label Width

• Ver Image Shift

• Hor Image Shift

• Orientation

• Gap/Mark Sensor

• Auto Calibrate

• Validator Function (if the validator option is installed. Refer to the

Online Data Validator User’s Manual.)

• Active IGP Emul

• Save Config.

• Power-Up Config.

• SMT: Status (if RFID is installed. Refer to the RFID Labeling

Reference manual.)

• PAA: Status (if RFID is not installed)

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Chapter 3 Overview

3. When the desired submenu displays, press the + or − key to scroll through the values or options.

4. Press the ↵ key to select a value. An asterisk (*) displays next to the selected value or option.

5. If there are more submenu values or options you want to change, use the

. . .

any time, you may press the key to return to the Main menu.

6. At any time, you may press the PAUSE key twice to exit the Configuration menu and place the printer online. Once you have finished selecting all your options, save your configuration.

,↑, ↓, +, and − keys to access the value and the ↵ key to select it. At

. . .

IMPORTANT

If you do not save your configuration, all your new values will be lost when you power off the printer.

Saving A Configuration

You can save up to eight different configurations to meet eight unique print job requirements. These configurations are saved and stored in the printer and are not lost when the printer is turned off.

NOTE: If the Protect Configs. option is enabled, the new configuration will not

be saved until the existing configuration is deleted.

Follow these steps to save a new configuration:

1. Press the key until the following message displays:

MENU MODE CONFIG. CONTROL

2. Press the ↓ key until the following message displays:

Save Config. 1*

3. Press the + or − key to cycle through the options (1-8). Note that “Factory” is not listed, because no changes made to the factory configuration can be saved under Factory.

. . .

4. When the desired number displays, press the ↵ key to select it. The following message displays briefly:

Saving Configuration

When processing is completed, the display shows:

Save Config.

Page 75

Auto Save Configuration

NOTE: If the configuration number has been previously saved and Protect

Configs. = Enabled under CONFIG CONTROL, the following error message displays:

CONFIG. EXISTS Delete First

If the above occurs, see “Modifying A Saved Configuration” on page 77, step 4.

5. Print your configuration and store it in a safe place for future reference. Refer to

“Printing A Configuration” on page 79.

Auto Save Configuration

If you make any changes to the factory default configuration menu items, you will be prompted to save the changes to “Config #” when you place the printer online. “#” equals the next available unassigned configuration number. When prompted, press one of the following keys:

• Enter. Saves to Config 1 or the next available Config, and becomes the

Power-Up config.

NOTE: If all eight Configs are assigned, you will be prompted to select which

Config to overwrite.

• Pause. Changes will be implemented but saved only temporarily until

deliberately saved as a new configuration or until you power off the printer. All changes will be lost when you power off the printer.

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Chapter 3 Overview

Specifying A Power-Up Configuration

You can specify any one of the nine configurations (1-8 or Factory) as the power-up configuration:

1. Press the key until the following message displays:

MENU MODE CONFIG. CONTROL

2. Press the ↓ key until the following message displays:

Power-Up Config. 1*

3. Press the + or − key to cycle through the options (1-8 and Factory). When

the desired number displays, press the ↵ key to select it. The following message displays:

. . .

Power-Up Config.

NOTE: If the configuration number has not been saved previously, the

following error message displays:

CONFIG. DOES NOT EXIST/Save First

If this error message displays, see “Saving A Configuration” on page 74. Once you have saved a configuration, repeat the steps in this procedure.

Page 77

Modifying A Saved Configuration

You can change a saved configuration by rewriting over it. For example, you can modify Config. 1, shown below. Suppose you want to keep all the settings but you want to select the parallel Centronics interface instead of the IEEE 1284 interface.

1. Load the configuration to be changed (for example, Config. 1).

a. Press the key until the following message displays:

MENU MODE CONFIG. CONTROL

b. Press the ↓ key until the following message displays:

Load Config. Factory

c. Press the + or − key to cycle through the options: Factory 1-8.

. .

d. When the desired number displays, press the ↵ key to select it. The

following message displays:

Loading Saved Configuration

Then, the following message displays when it is loaded:

Load Config.

2. Move through the menu and change all the desired values. (In this example, press the

. .

key until PARALLEL PORT displays. Press the ↓

key until Port Type/IEEE 1284 displays. Press the - key until Centronics displays.)

3. Press the ↵ key to select each new value. An asterisk (*) displays.

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Chapter 3 Overview

4. Before saving the modified configuration, you must delete the original configuration if the Protect Configs. option is enabled.

a. Press the ↑ or ↓ key until the following message displays:

Delete Config. 1*

b. Press the + or − key to cycle through the options (1-8). When the

Deleting Configuration

Delete Config.

desired number displays, press the ↵ key to select it. The following message displays:

Then, the following displays when it is deleted:

5. Save the new configuration as described in the “Saving A Configuration” on page 74. Make sure you select the same number (e.g., Config. 1) when saving the modified configuration. The new configuration writes over the existing one.

6. Print a copy of this newest configuration and store it in a safe place. Refer to

“Printing A Configuration” on page 79.

Page 79

Printing A Configuration

We recommend that you print and store your configurations for future reference. The printout provides a list of the parameters that were set when you configured the printer.

To print a configuration:

1. Press the key until the following message displays:

2. Press the ↓ key until the following message displays:

3. Press the + or − key to cycle through the following printout options:

Current* Factory Power-Up All 1-8 customized configurations

. .

MENU MODE CONFIG. CONTROL

Print Config. Current*

4. When the desired option displays, press the ↵ key. The printer prints the

specified configuration.

NOTE: If the configuration you want to print has not been saved, the

following message displays momentarily:

CONFIG. DOES NOT EXIST/Save First

This message indicates that no configuration menu has been saved under the configuration value you have selected and therefore cannot be printed. You must either select another configuration to print or load and then save a configuration to that configuration value first.

Loading A Saved Configuration

To use a different configuration:

1. Press the PAUSE key until OFFLINE displays.

2. Press the JOB SELECT key until the desired configuration displays.

3. Press ↵. Loading Saved/Configuration displays

Page 80

Chapter 3 Menu Overview

Menu Overview

QUICK

SETUP

Set the basic menus needed to configure the printer.

CALIBRATE

CTRL

Select the correct media sensing for the media type installed and perform media sensor calibration.

RFID

CONTROL

RFID encoder setup and status reporting.

PRINTER

CONTROL

Select the desired Active IGP emulation, other emulations, and various printer operating parameters.

VALIDATOR

Online data validator setup and status reporting.

SELECTED

EMULATIONS

Emulations selected from the PRINTER CONTROL menu appear here. These emulations relate to graphics languages, particular printers, and optional host interface protocols.

CONFIG.

CONTROL

Name, store, and retrieve up to eight custom printer configurations.

DIAGNOSTICS

Select various printer tests, monitor and record printer performance.

MEDIA

CONTROL

Control various parameters related to print quality, media, and ribbon.

PARALLEL

PORT

Select various parallel port related parameters.

SERIAL

C/T PORT

PORT

Select various serial port related parameters.

Select Coax/ Twinax port parameters.

Press to select the next main menu.

. .

Press ↓ or ↑ to move within each main menu.

NOTES:

This menu appears only if an RFID encoder is installed.

See the

This menu appears only if a Validator is installed. See the

This menu appears only if the CTHI option is installed.

RFID Labeling Reference Manual

Online Data Validator User’s Manual

Page 81

USB

PORT

ETHERNET

PORT

ETHERNET ADDRESS

ETHERNET

PARAMS

WLAN

ADDRESS

Select USB port parameters.

WLAN

PARAMS

Select wireless ethernet parameters.

DATE

Select optional features, such as Battery Control.

Select ethernet port parameters.

KERBEROS

PARAMS

Select Kerberos parameters.

Select Ethernet Address port parameters.

WLAN

LEAP

Select wireless ethernet leap parameters.

Select ethernet parameters.

BATTERY

CONTROL

Select various Battery related parameters.

Select wireless ethernet address parameters.

PRINTER

MGMT

Select port type and port number.

Press to select the next main menu. Press ↓ or ↑ to move within each main menu.

NOTES:

This menu appears only when the centronics option is set to enable (in the Port

. .

Type submenu of PARALLEL PORT). This menu appears only if the ethernet option is installed. This menu appears only if the ethernet interface port is installed. This menu appears only if the wireless option is installed. This menu appears only if a Symbol LA4121 RF card is installed. This menu appears only if a Cisco card is installed.

This menu appears only if the Real Time Clock option is installed.

Page 82

Chapter 3 Main Menu

Main Menu

QUICK

SETUP

(page 94)

Print Intensity Print Speed Print Mode

Media Handling Paper Feed Shift Label Length Label Width Ver Image Shift Hor Image Shift Orientation Gap/Mark Sensor Auto Calibrate Validator Funct. Active IGP Emul xxx Diagnostics Save Config. Power-Up Config. SMT: Status

PAA: Select Tool

RFID

CONTROL

VALIDATOR

CONFIG. CONTROL (page 103)

Refer to the

RFID Labeling Reference Manual

Refer to the

Online Data Validator User’s Manual

Save Config. Load Config. Print Config. Delete Config. Power-Up Config. Protect Configs. Name Config 1 Name Config 2 Name Config 3

Name Config 4 Name Config 5 Name Config 6 Name Config 7 Name Config 8 Reset Cfg Names

Auto Save

Press to select the next main menu.

. .

Press ↓ or ↑ to move within each main menu. Press + or

− to cycle through each possible option or value.

NOTES:

Italicized items are available only when you enable Admin User (under PRINTER CONTROL).

Gap/Mark Sensor and Paper Out Sensor work in conjunction, as shown in Table 6 on page 127. If you change the Gap/Mark Sensor or Paper Out Sensor, you must recalibrate the media.

This menu appears only if an RFID encoder is installed.

This menu appears only if a Validator is installed.

This menu will not appear on Direct Thermal only printers.

This menu appears only if RFID is installed and there is no CST bundle in the Flash File System.

This menu appears only if RFID is not installed and there is a CST bundle in the Flash File System.

xxx represents the emulation name selected in the Active IGP Emul menu.

Page 83

MEDIA CONTROL (page 106)

Print Intensity Print Speed Print Mode

Media Handling Paper Feed Shift Label Length Label Width Ver Image Shift Hor Image Shift Orientation

Auto Map Select Auto Label Width Num Auto Labels Slew Speed Print Direction Label Wait Time Pre-Peel Mode Pre-Peel Adjust Lbl Missing Flt Clip Page Error Recover Ribbon Width Display Ribbon Ribbon Low Rbn Takeup Full Units Set Label Length Peel Present Peel-Off Mode Continuous Mode TOF Detect Fault Ticket Save Mode TOF Adjust Mode TOF Adjust Ribbon Calibrate Reverse Speed

Vertical DPI Adj

Gap/Mark Sensor Auto Calibrate Media Profile Sensed Distance Gap/Mark Thresh Paper Out Thresh

Paper Out Sensor Manual Calibrate Pwr Up Action HeadClose Action Online Auto-Cal Gap Windowing Gap Length Cal in Peel Mode Min Calib Delta Use Label Length

Threshold Range

CALIBRATE

CTRL

(page 127)

PRINTER CONTROL (page 136)

SMT: Status PAA: Select Tool LP+ Emulation CTHI Emulation Active IGP Emul xxx Diagnostics

Host Interface

Power Saver Time Pwr Save Control Display Language Alarm Power-up State Ptx Setup SFCC Cancel Key Ret. Status Port Compatibility

Del Char frm Fls Ld Char from Fls Save Char to Fls Del Char frm RAM Ld Char at PwrUp Del Set frm Flsh Ld Set from Flsh Save Set to Flsh Del Set from RAM Ld Set at PwrUp Overwrite Files View File List Delete Files

Print File List Auto Locking Set Lock Key Ptx Setup Parse Page Mem Adjust Max Font Buffer Max Cache Memory Max Cached Char Standard Chars. Bold Chars. Extra Bold Char. OCR-A Chars. OCR-B Chars. Tall Characters Batch Counter

Admin User

Flash Avail.

Optimize&Reboot

(continued in next column)

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

Gap/Mark Sensor and Paper Out Sensor work in conjunction, as shown in Table 6 on page 127. If you

change the Gap/Mark Sensor or Paper Out Sensor, you must recalibrate the media.

This menu appears only if the CTHI option is installed.

This menu will not appear on Direct Thermal only printers.

This menu appears only if RFID is installed and there is no CST bundle in the Flash File System.

This menu appears only if RFID is not installed and there is a CST bundle in the Flash File System.

xxx represents the emulation name selected in the Active IGP Emul menu.

Page 84

Chapter 3 Main Menu

COAX

SETUP

2, 3, 7

(page 153)

Primary Sets Translation Tbl PA1 PA2 Buffer Reprint Buffer Print Coax Type

Active Char Set Secondary Sets Early Print Cmpl SCS Buffer Cntrl Alt. Set 80-9F Intervention Req CR At MPP + 1 NL At MPP + 1 Position Aft FF Last Char = FF Null Suppression FF Validity Auto Skip At End FF After Job CR, EM, & NL Translate Table Host Override Format Control Cancel IGP/DCU Lead-in Chars User-Defined St1 User-Defined St2 User-Defined Stp Change Case Set Text Orientn Max. Print Width

TWINAX

SETUP

2, 3, 7

(page 156)

Primary Sets Translation Tbl

Buffer Print Twinax Type

Active Char Set Secondary Sets 5225 World Trade Cancel IGP/DCU Lead-in Chars User-Defined St1 User-Defined St2 User-Defined Stp Alt. Set 80-9F Graphic Chek Err Graphic Chek Cod LAC Option LAC Approx. Set Text Orientn Host Override Format Control Max. Print Width

5 5

SPC COAX

2, 3, 4

SETUP

(page 158)

SPC Type Logical Buf Size

Intervention Req

Buffer Print Translation Tbl PA1 PA2 Buffer Reprint Null Handling SPC Null Supp SPC Space Supp SFCC Char User-Defined St1 User-Defined St2 User-Defined Stp

NL At MPP + 1

SPC TWINAX

SETUP

2, 3, 4

(page 159)

SPC Type SFCC Char User-Defined St1 User-Defined St2 User-Defined Stp

5 5 5

SPC Char Set Translation Tbl Buffer Print

5 5 5

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

Gap/Mark Sensor and Paper Out Sensor work in conjunction, as shown in Table 6 on page 127. If you

change the Gap/Mark Sensor or Paper Out Sensor, you must recalibrate the media.

This menu appears only if the CTHI option is installed.

This menu appears only if selected as the Port Type (under C/T PORT).

This menu appears only if the CTHI emulation (under PRINTER CONTROL) is set to Simp Prot Conv.

This menu appears only if the “User Defined” option in the “Lead-in Chars” menu is selected.

This menu does not appear if IPDS is installed.

This menu does not appear if CTHI emulation (under Printer Control) is set to Simp Prot Conv..

Page 85

IPDS SETUP

(page 160)

3270 SETUP

(page 164)

5250 SETUP

(page 166)

PGL

SETUP

(page 168)

Default Font Default Code Pag Code Page Subset Emulation Early Print Comp Host Form Length Null Suppression Page Rotation VPA Check Expanded Fonts Resident Fonts XOH-SMO Support Hexdump Mode Print IPDS Fonts

Primary Sets Translation Tbl

Active Char Set Secondary Sets Early Print Cmpl Alt. Set 80-9F Intervention Req CR At MPP + 1 NL At MPP + 1 Position Aft FF Last Char = FF Null Suppression FF Validity Auto Skip At End FF After Job CR, EM, & NL Host Override Format Control Lead-in Chars User-Defined St1 User-Defined St2 User-Defined Stp Change Case Set Text Orientn Max. Print Width

Primary Sets Translation Tbl

Active Char Set Secondary Sets

4 4 4

Lead-in Chars User-Defined St1 User-Defined St2 User-Defined Stp Alt. Set 80-9F Graphic Chek Err Graphic Chek Cod Set Text Orientn Host Override Format Control Max. Print Width

4 4 4

Character Group Standard Sets Select LPI Define CR Code Define LF Code Autowrap Auto Uppercase Slash 0 Select SFCC

Host Form Length Var Form Adjust Var Form Type Optimized Ratio PI Slew Range CR Edit Skip Cmd Prefix Ignore Text Power on IGP/PGL Ext Execute Copy Al 00 Spaces Select SO Char Ignore Mode Select Char Do FF at TOF IGP100 Compatbl. Expanded Font Scalable Size Forms Handling PGL Normal UPC Descenders I-2/5 Selection C39 Compatbl. User-Def Ratio Lead PDF Dist Trunc Dyn Data Boundary Check Repeat Form Opt Preparser Port

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL

menu).

This menu appears only if Active IGP Emul is set to PGL (in the Printer Control Menu).

This menu appears only if the IPDS emulation is installed, the correct security key is used, and either

the CTHI option is installed, the NIC is enabled, or the wireless NIC option is installed.

This menu appears only if the TN5250/3270 option is installed and either the ethernet is enabled or

the wireless ethernet option is installed.

This menu appears only if the “User Defined” option in the “Lead-in Chars” menu is selected.

Page 86

Chapter 3 Main Menu

VGL

SETUP

(page 170)

Select SFCC Power-up ^X Power-up ^F Power-up ^PY LPI Btm Margin Ctl Text Length Autoeject Copy Count Host Form Length Slash 0 Repeat Form Ignore Dots Append Rotated Truncate Alpha True Vert 1/10 Absorb After ^PY UPC Descenders Select SO Char Rot. Char Size Ignore Spaces Ignore ^Lxx Cmd. Midline PY Width Limit Absorb After ^PN Expanded Font Auto FF at ^PN PDF Size Comp C128 Mode Comp C39 Compatbl. Ignore Chars Ignore Ch#1 Ignore Ch#2 Data Bit 8 Cmd Resolution ^Dnn Dot Slew Barcode var. Character Group Standard Sets Uniform Fonts Prop Line Length Printer Pl Host Pl Max PI 16

ZGL

SETUP

Refer to the

Programmer’s Reference Manual.

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

This menu appears only if Active IGP Emul is set to VGL (in the Printer

Control Menu).

This menu appears only if Active IGP Emul is set to this emulation.

ZGL

™

Refer to the

Programmer’s Reference Manual.

TGL

SETUP

TGL™

IGL

SETUP

Refer to the

IGL™ Programmer’s Reference Manual.

Page 87

STGL

SETUP

DGL

SETUP

MGL

SETUP

IEGL

SETUP

Refer to the

STGL™ Programmer’s Reference Manual.

Refer to the

DGL™ Programmer’s Reference Manual.

Refer to the

MGL® Programmer’s Reference Manual.

Refer to the

IEGL® Programmer’s Reference Manual.

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

This menu appears only if Active IGP Emul is set to this emulation.

Page 88

Chapter 3 Main Menu

P-SERIES

SETUP

1, 2

(page 172)

Select CPI Select LPI Typeface Character Group Character Set Primary Subset Extended Subset Horizontal DPI Vertical DPI Prop. Spacing Italic Print Slashed Zero Left Margin Right Margin

Top Margin Bottom Margin Print Char. Set Define CR code Auto LF Define LF code Control Code 06 Control Code 08 Bold Overstrike Select SFCC EVFU Select Alt. Set 80-9F SFCC d command PSeries Dbl High FF valid at TOF Text Position Host Command Reset Cmd CFG Ld Form Length (inches) Form Length (mm) Form Length (lines) Form Width (inches) Form Width (mm) Form Width (char.)

3, 4

3, 5

3, 4

3, 5

P-SERIES XQ

SETUP

1, 2

(page 174)

Select CPI Select LPI Typeface Horizontal DPI Vertical DPI Prop. Spacing Italic Print Slashed Zero Left Margin Right Margin

Top Margin Bottom Margin Print Char. Set Define CR code Auto LF Define LF code Control Code 06 Compressed Print Bold Elong/Alt. Font Gothic Typeface EVFU Select Upr. Case Select Slew Relative Text Position Host Command Reset Cmd CFG Ld Form Length (inches) Form Length (mm)

3, 4

Form Length (lines) 4 Form Width (inches) Form Width (mm) Form Width (char.)

3, 5

3, 4

3, 5

SER MATRIX

SETUP

1, 2

(page 176)

Select CPI Select LPI Typeface Character Group Character Set Primary Subset Extended Subset Horizontal DPI Vertical DPI Prop. Spacing Italic Print Slashed Zero Left Margin Right Margin

Top Margin Bottom Margin Print Char. Set Define CR code Auto LF Define LF code Control Code 06 Bold Overstrike Printer Select Alt. Set 80-9F ESC d command Text Position Host Command Reset Cmd CFG Ld Form Length (inches) Form Length (mm)

3, 4

Form Length (lines) 4 Form Width (inches) Form Width (mm) Form Width (char.)

3, 5

3, 4

3, 5

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

This menu is available only when you enable Admin User (under PRINTER CONTROL).

The presence of this menu depends on the LP+ Emulation selection (under PRINTER CONTROL).

This menu do not appear when CT, TN5250, or TN3270 emulation is selected.

All three Form Length submenus work in conjunction. When you change the default of one submenu, the default value in the other two submenus change automatically.

All three Form Width submenus work in conjunction. When you change the default in one submenu, the default value in the other two submenus change automatically.

Page 89

PROPRINTER

SETUP

1, 2

(page 178)

EPSON FX

SETUP

1, 2, 3

(page 180)

DIAGNOSTICS

(page 225)

PARALLEL

PORT

(page 229)

Select CPI Select LPI Typeface Character Group Character Set Horizontal DPI Vertical DPI Prop. Spacing Italic Print Slashed Zero Left Margin Right Margin

Top Margin Bottom Margin Print Char. Set Define CR code Auto LF Define LF code 20 CPI Condensed Bold FF valid at TOF Alt. Char Set Text Position Host Command Reset Cmd CFG Ld Form Length (inches) Form Length (mm)

3, 4

Form Length (lines) 3 Form Width (inches) Form Width (mm) Form Width (char.)

3, 5

Select CPI Select LPI Typeface Character Group Character Set Epson Set Horizontal DPI Vertical DPI Prop. Spacing Italic Print Slashed Zero Left Margin Right Margin Top Margin Bottom Margin Print Char. Set Define CR code Auto LF Define LF code Printer Select 20 CPI Condensed Bold Alt. Set 80-9F Text Position Host Command

3, 4

Reset Cmd CFG Ld Form Length (inches) Form Length (mm)

3, 5

Form Length (lines) 3 Form Width (inches) Form Width (mm) Form Width (char.)

Printer Tests Test Count Software Build Feature File 7 Hex Dump Mode Print Error Log Clear Error Log FLASH Installed DRAM Installed Ptr On Time

Ptr Media Dist Head Print Dist Head On Time Reset Head Data Head Type

3, 4

3, 5

Port Type Data Bit 8 PI Ignored

Buffer Size in K Auto Trickle Trickle Time Timeout Report Status Switch Out On

Prime Signal Data Polarity Resp. Polarity Busy on Strobe Latch Data On

6 6

Offline Process

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

Available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

The presence of this menu depends on the LP+ Emulation selection (under PRINTER CONTROL).

These menus do not display when CT, TN5250, or TN3270 emulation is selected.

All three Form Length submenus work in conjunction. When you change the default in one submenu, the default value in the other two submenus change automatically.

All three Form Width submenus work in conjunction. When you change the default in one submenu, the

default value in the other two submenus change automatically.

Available only when the Centronics option is set to Enable (in the Port Type submenu of PARALLEL

PORT).

This menu appears only if Feature File has been loaded.

Page 90

Chapter 3 Main Menu

SERIAL

PORT

(page 233)

Port Type Baud Rate Word Length Stop Bits Parity Data Protocol Buffer Size in K Trickle Time Timeout Report Status

Data Term Ready Request to Send Poll Character Poll Response Idle Response One Char Enquiry Printer Status

Framing Errors Offline Process

C/T PORT

(page 241)

Port Type Device Address

USB PORT

(page 242)

Buffer Size in K Timeout

ETHERNET

PORT

(page 243)

Timeout Switch Out On

Timeout Report Status

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

This menu appears only if the CTHI option is installed.

This menu appears only if the ethernet option is installed.

Page 91

ETHERNET

ADDRESS

(page 244)

ETHERNET

PARAMS

(page 246)

WLAN

ADDRESS

(page 248)

IP Address SEG1: IP Address SEG2: IP Address SEG3: IP Address SEG4: Subnet Mask SEG1: Subnet Mask SEG2: Subnet Mask SEG3: Subnet Mask SEG4: Gateway Address SEG1: Gateway Address SEG2: Gateway Address SEG3: Gateway Address SEG4: MAC Address DHCP BootP

NetBIOS Protocol ASCII Data Port IPDS Data Port

Keep Alive Timer Ethernet Speed Job Control Offline Process

NOTES:

This menu appears only if the ethernet port is enabled.

This menu appears only if the ethernet port is enabled or if the wireless ethernet is installed.

This menu appears only if the IPDS emulation is installed, the correct security key is used, and one of the following options is installed: CTHI option, ethernet option, or wireless option.

This menu appears only if a wireless option is installed.

Page 92

Chapter 3 Main Menu

WLAN

PARAMS

(page 250)

Signal Strength Operation Mode

SSID Name(01-15) SSID Name(16-30) SSID Name(31-32) Reset SSID Name Min Xfer Rate Channel Antenna Ant. Diversity Preamble

9 8

Power Mgmt Transmit Power Internat. Mode Auth Method WEP Key 1 Format WEP Key 1 Width WEP Key 1 BYTE1: WEP Key 1 BYTE2: WEP Key 1 BYTE3: WEP Key 1 BYTE4: WEP Key 1 BYTE5: WEP Key 1 BYTE6: WEP Key 1 BYTE7: WEP Key 1 BYTE8: WEP Key 1 BYTE9: WEP Key 1 BYTE10: WEP Key 1 BYTE11: WEP Key 1 BYTE12: WEP Key 1 BYTE13:

WEP Key 2 Format WEP Key 2 Width WEP Key 2 BYTE1: WEP Key 2 BYTE2: WEP Key 2 BYTE3: WEP Key 2 BYTE4: WEP Key 2 BYTE5: WEP Key 2 BYTE6: WEP Key 2 BYTE7: WEP Key 2 BYTE8: WEP Key 2 BYTE9: WEP Key 2 BYTE10: WEP Key 2 BYTE11: WEP Key 2 BYTE12: WEP Key 2 BYTE13:

3 3

WEP Key 3 Format WEP Key 3 Width

(continued in next column)

WEP Key 3 BYTE1: WEP Key 3 BYTE2: WEP Key 3 BYTE3: WEP Key 3 BYTE4: WEP Key 3 BYTE5: WEP Key 3 BYTE6: WEP Key 3 BYTE7: WEP Key 3 BYTE8: WEP Key 3 BYTE9: WEP Key 3 BYTE10: WEP Key 3 BYTE11: WEP Key 3 BYTE12: WEP Key 3 BYTE13: WEP Key 4 Format WEP Key 4 Width WEP Key 4 BYTE1: WEP Key 4 BYTE2: WEP Key 4 BYTE3: WEP Key 4 BYTE4: WEP Key 4 BYTE5: WEP Key 4 BYTE6: WEP Key 4 BYTE7: WEP Key 4 BYTE8: WEP Key 4 BYTE9: WEP Key 4 BYTE10: WEP Key 4 BYTE11: WEP Key 4 BYTE12: WEP Key 4 BYTE13: Default WEP Key Reset WEP Keys WPA Mode

WPA Cipher 8 WPA P-Phs (01-15) WPA P-Phs (16-30) WPA P-Phs (31-32) Reset WPA P-Phs

KERBEROS

Kerberos Enable Kerb. Pwd(01-15) Kerb. Pwd(16-30) Kerb. Pwd(31-40) Reset Kerb. Pwd

KDC Port Number

Clock Skew Units

Clock Skew (SEC)

Tckt Life Units

Tckt Life (SEC)

Renew Life Units

Renew Life (SEC)

NOTES:

This menu appears only if a Wireless Option is

installed.

8 8 8

This menu appears only if “WEP Key 1 Width”

is set to 128 Bits.

This menu appears only if “WEP Key 2 Width”

is set to 128 Bits.

This menu appears only if “WEP Key 3 Width”

is set to 128 Bits.

This menu appears only if “WEP Key 4 Width”

is set to 128 Bits.

This menu appears only if a Symbol LA4121

RF card is installed.

This menu appears only if a Cisco card or a

Motorola LA5127 RF card is installed.

This menu appears only if a Symbol LA-5127

RF 802.11 b/g card is installed.

This menu appears only if 802.11b only RF

card is installed.

PARAMS (page 256)

WLAN

EAP

(page 259)

Auth Method EAP Mode EAP User (01-15) EAP User (16-30) EAP User (31-32) Reset EAP User EAP Pswd (01-15) EAP Pswd (16-30) EAP Pswd (31-32) Reset EAP Pswd

Page 93

BATTERY CONTROL (page 261)

PRINTER

MGMT

(page 264)

DATE

(page 265)

Battery Monitor Time To Go Percent Charge Current Draw Voltage

Amp-Hour Used Time To Go Alert High Volt Alert Low Volt Alert Low Volt Fault

PNE Port Mgmt Protocol

PNE Port Number

Time/Date

PNE Port Timeout Status Port Numb

Mgmt Port Number

NOTES:

This menu appears only if the real time clock option is installed.

This menu appears only when Battery Monitor is set to Enable (in the

BATTERY CONTROL menu). Functional only when the printer is connected to a power cart, via serial interface, and the cart has an ICP (Intelligent Control Panel) option.

Page 94

Chapter 3 QUICK SETUP

QUICK SETUP

QUICK

SETUP

(from page 82)

Intensity

-3*

-15 to 15

Label

Width

4.1, 6.6, or 8.5 inches*

00.1 to 8.5 inches

6 ips* 1 ips to 10 ips

Auto Calibrate

Run Calibrate

Enable* Disable

SMT: Status

PAA: Select

Speed

2, 4

Validator

Funct.

Tool

Mode

Transfer*

Direct

Ver Image

Shift

0.00 inches

-1.00 to X inches

Active IGP

Emul

PGL* ZGL TGL IGL STGL DGL IEGL MGL VGL

Handling

Tear-Off Strip* Tear-Off Peel-Off Cut Continuous

Hor Image

0.00 inches*

-1.00 to 1.00 inches

Diagnostics

Disable* Enable

Media

Shift

xxx

0.00 inches*

-1.00 to X inches

Paper Feed

Shift

Orientation

Portrait* Landscape Inv. Portrait Inv. Landscape

Save Config.

1* 1-8

Label

Length

4 or 6 inches*

00.1 to 99.0 inches

Gap/Mark

Sensor

Disable Mark Gap Advanced Gap* Advanced Notch

Power-Up

Config.

Factory* 1-8

2, 4

Disable* Enable

None* CST-1 CST-2

NOTES:

* = Factory Default

Maximum value depends on the printer model width (4, 6, or 8 inches) and printhead (203 or 300 dpi).

You can change the unit value from inches to millimeters under Units (in MEDIA CONTROL) when Admin User is

enabled.

Based on the current value setting for the Label Length (in QUICK SETUP), up to a maximum of 12.80 inches.

Maximum value depends on the width of the printer model (see Appendix A, “Specifications”).

Maximum value depends on model width and size of DRAM installed (see Appendix A, “Specifications”).

Gap/Mark Sensor and Paper Out Sensor work in conjunction, as shown in Table 6 on page 127. If you change the Gap/Mark Sensor or Paper Out Sensor, you must recalibrate the media.

This menu appears only if a validator is installed.

This menu will not appear on Direct Thermal only printers.

Resolution changes based on “Label Resolution” menu under MEDIA CONTROL if Small Label Printer is installed.

xxx represents the emulation name selected in the Active IGP Emul menu.

This menu appears only if RFID is installed and there is no CST bundle in the Flash File System.

This menu appears only if RFID is not installed and there is a CST bundle in the Flash File System.

Page 95

QUICK SETUP Submenus

Print Intensity

This option specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed.

Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality. The print intensity and speed must match the media and ribbon type to obtain the best possible print quality and barcode grades.

The range is from -15 to +15. The factory default is -3.

Print Speed

This option specifies the speed in inches per second (ips) at which the media passes through the printer while printing.

The range is from 1 to 10 ips (in increments of 1 ips). The factory default is 6 ips. NOTE: The maximum print speed varies based on maximum printer width

and dot per inch (dpi) resolution of the printhead installed (203 or 300 dpi). See Table 18 on page 333.

Print Mode

This option specifies the type of printing to be done.

• Transfer. Indicates Thermal Transfer printing (ribbon installed).

• Direct. Indicates Direct Thermal printing (no ribbon) and requires special

heat sensitive media.

The factory default is Transfer.

Media Handling

This option specifies how the printer will handle the media (labels or tag stock).

• Tear-Off Strip. Printer prints on the media and sends it out the front until

the print buffer is empty, then positions the trailing edge of the last label over the tear bar for removal.

• Tear-Off. After each label is printed, the printer positions the label over

the tear bar and waits for you to tear off the label before printing the next one (on-demand printing). A “Remove Label” message will display to remind you to remove the label before the next one can be printed.

• Peel-Off. Prints and peels die-cut labels from the liner without assistance.

The printer waits for you to take away the label before printing the next one (on-demand printing). When the optional internal rewinder is installed with liner attached, a“Remove Label” message will display to remind you to remove the label before the next one can be printed.

Page 96

Chapter 3 QUICK SETUP

• Cut. When the optional media cutter is installed, it automatically cuts

media after each label is printed or after a specified number of labels have been printed when a software cut command has been issued. It cuts continuous roll paper, labels, or tag stock.

• Continuous. Printer prints on the media and sends it out the front. See

“Continuous Mode” on page 123 for more information.

The factory default is Tear-Off Strip.

Paper Feed Shift

This option represents the distance to advance (+ shift) or pull back (– shift) the stop position of a label when Tear-Off Strip, Tear-Off, Peel-Off, or Cut media handling option is enabled. The allowable range is -0.50 inches to the current Label Length value setting, up to a maximum of 12.80 inches, in .01 inch increments.

The factory default is 0.00 inches.

Label Length

This option specifies the user-selected Label Length in inches or millimeters. In most applications, the user-selected Label Length will match the label length. Physical label length is the actual label length of the media installed.

When setting label length, consider the following: Label Length can also be manually entered via the control panel MEDIA

CONTROL menu or sent via host computer using the appropriate software command.

A Host Forms Length (Label Length) value sent from the host computer will override and change the manually entered Label Length value in the QUICK SETUP or MEDIA CONTROL menu.

physical

• Physical Label Length is the actual measurable length of the label. The

following list of different media types explains how the physical label lengths are determined:

• Die-cut labels – measurable length of the removable label (leading

edge to trailing edge). This does not include the liner material or gap.

• Tag Stock with notches or holes – measurable length from the trailing

edge of one notch or hole to the leading edge of the next notch or hole.

• Tag Stock with black marks on underside – measurable length from

the leading edge of one black mark to the leading edge of the next black mark.

• Continuous media (no label length indicators) – measurable length

should be within SETUP, MEDIA CONTROL menu, or the value sent via host software command.

+ 1-2% the Label Length value entered in the QUICK

Page 97

QUICK SETUP Submenus

• Logical Label Length (Host Forms Length) is the length that a user or

programmer bases his printable image on. In most cases this length should be slightly less than the Physical Label Length. This allows the entire image to be printed within the boundaries of the label length indicators (gaps, notches, holes, or black marks).

When the Logical Label Length is greater than the Physical Label Length and Clip Page = Enable (in the MEDIA CONTROL menu), the printer will clip the bottom portion of the image that exceeds the Physical Label length. In this case, the printable data that was not printed will be lost.

When the Logical Label Length is greater than the Physical Label Length and Clip Page = Disable, the printer will continue to print the image onto the next physical label and ignore the gap or mark based on the label length value set in the QUICK SETUP or MEDIA CONTROL menu.

When the Logical Label Length is less than the Physical Label Length, the printer will print the entire image and leave blank space the remaining length of the physical label as it advances to the Top-of-Form of the next label. This is true regardless of the Clip Page setting.

The allowable Label Length range is 00.1 to 99.0 inches (2.5 - 2514.6mm) The factory defaults are listed below:

Table 2. Factory Default Label Length

Printer

5504-R40

5504-R60

5504-R80

Maximum Label Length range is dependent on the Label Width value selected, printhead installed (203 or 300 DPI). See Appendix specifications.

NOTE: See “Set Label Length” on page 122.

Inches mm Lines

6 152.4 36

4 101.6 24

6 152.4 36

A for

Label Width

This option specifies the physical width of the image to be printed. The value can be specified in inches or millimeters depending on the setting of the Units submenu under the MEDIA CONTROL menu. The allowable range in inches is 00.1 to the maximum print width of the printer. The allowable range in millimeters is 2.5 to the maximum width of the printer.

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Chapter 3 QUICK SETUP

Ver Image Shift

This option specifies the amount to shift an image vertically up (-) or down (+) for precise positioning on the label. The actual height of the image is not affected by this parameter. The allowable range is -1.00 inches to the current Label Length value setting, up to a maximum of 12.80 inches, in .01 inch increments.

The factory default value is 0.00 inches.

Hor Image Shift

This option specifies the amount to shift an image horizontally left (-) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is -1.00 to +1.00 inches in .01 inch increments.

The factory default value is 0.00 inches.

Orientation

This menu item selects the image orientation to be used when printing the label.

• Portrait. Portrait refers to vertical page orientation, where the height of a

page is greater than its width. The top edge of the image is parallel to the leading edge of the media. The following illustration is an example, with the operator viewing the front of the printer.

NOTE: Portrait orientation applies to PGL and VGL emulations. This is

regarded as Inverse Portrait using ZGL.

4 inches

FEED

the media.

6 inches

leading edge of parallel to the the image is The top edge of

Leading Edge

• Landscape. Landscape refers to horizontal orientation, where the width

of a page is greater than its height. The top edge of the image is the left edge of the media. The following illustration is an example, with the operator viewing the front of the printer.

NOTE: Landscape orientation applies to PGL and VGL emulations. This is

regarded as Inverse Landscape using ZGL.

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QUICK SETUP Submenus

4 inches

FEED

6 inches

The top edge of

the image is

parallel to the left

edge of the media.

Leading Edge

• Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the

height of a page is greater than its width. The top edge of the image is parallel to the trailing edge of the media. The following illustration is an example, with the operator viewing the front of the printer.

NOTE: Inverse Portrait orientation applies to PGL and VGL emulations. This

is regarded as Portrait using ZGL.

Trailing Edge

4 inches

FEED

The top edge of the image is parallel to the trailing edge of the media.

Leading Edge

6 inches

• Inv. Landscape. Inverse Landscape refers to horizontal orientation,

where the width of a page is greater than its height. The top edge of the image is the right edge of the media (the left edge of the image is the trailing edge of the media). The factory default is Portrait. The following illustration is an example, with the operator viewing the front of the printer.

NOTE: Inverse Landscape orientation applies to PGL and VGL emulations.

This is regarded as Landscape using ZGL.

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Chapter 3 QUICK SETUP

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Gap/Mark Sensor

The available options specify the sensor type needed for detecting the Top-ofForm position on media with label length indicators (gaps, notches, holes, or black marks).

4 inches

parallel to the right

edge of the media.

Leading Edge

the image is

The top edge of

6 inches

• Disable. Select when using media with no label length indicators (no

gaps, notches, holes, or black marks), or ignore all existing label length indicators on the installed media.

NOTE: When you select Disable, the length of each label is based on the

Label Length value entered in the QUICK SETUP or MEDIA CONTROL menu or the value sent via host software.

when you want the printer to

• Mark. Select when using media that has horizontal black marks located

on the underside of the label liner or tag stock. The Top-of-Form position is the leading edge of the black mark.

• Gap. An alternative to Advanced Gap. The Top-of-Form position is the

leading edge of the die cut label (trailing edge of the gap, notch, or hole).

• Advanced Gap. Select when using media with a liner space between die-

cut labels or when using tag stock with notches or holes as label length indicators on white background media or when using media that has liner gaps between die cut labels with black background. The Top-of-Form position is the leading edge of the die cut label (trailing edge of the gap, notch, or hole).

• Advanced Notch. Select when using media with notches or holes that

interrupt a black vertical line on the underside of the media. The Top-ofForm position is the leading edge of the die cut label (trailing edge of the gap, notch, or hole).

The factory default is Advanced Gap.

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InfoPrint 5504-R40, 5504-R60, 5504-R80 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual