InfoPrint 5504-R40, 5504-R60, 5504-R80 User Manual

InfoPrint 6700 (ES) Series Thermal Printer

User’s Manual

G550-1271-01

InfoPrint 6700 (ES) Series Thermal Printer

User’s Manual

G550-1271-01

Note!

Before using this information and the product it supports, read the information in “Notices” on page 367.

Second Edition (October 2010)

This edition applies to the InfoPrint 6700 (ES) Series Thermal Printer and replaces the following publication:

Visit our home page at: http://www.infoprint.com

You can send comments by e-mail to printpub@infoprint.com or by mail to: InfoPrint Solutions Company, LLC

6300 Diagonal Hwy 002J Boulder, CO 80301-9270 U.S.A.

This product is or contains commercial computer software and commercial computer software documentation developed exclusively at private expense. As specified in Federal Acquisition Regulation 12.212 in the case of civilian agencies and Defense Federal Acquisition Regulation Supplement 227.7202 in the case of military agencies, use, duplication and disclosure by agencies of the U.S. Government shall solely be in accordance with the accompanying International Program License Agreement in case of software products and in accordance with the licensing terms specified in the product’s documentation in the case of hardware products.

InfoPrint 6700 (ES) Series Thermal Printer: User’s Manual,

Internet

G550-1271-00.

Table of Contents

1 Introduction ......................................................... 11

Requesting Service.............................................................................. 11

Warnings And Special Information ...................................................... 11

Manual Conventions ............................................................................ 12

The InfoPrint 6700 Series Label Printer............................................... 12

Standard Features ........................................................................ 13

Optional Features.......................................................................... 14

Thermal Printer Technology ................................................................ 15

The Printing Process ..................................................................... 15

Dynamic Print Control ................................................................... 16

Thermal Consumables......................................................................... 16

Media Selection............................................................................. 16

Ribbons ......................................................................................... 16

Setting Up The Printer ......................................................................... 17

Unpacking The Printer .................................................................. 17

Installation ..................................................................................... 19

2 Operation ............................................................ 23

Controls And Indicators ....................................................................... 23

Power Switch ................................................................................ 23

Control Panel ................................................................................ 23

Powering On The Printer............................................................... 27

Operating Modes........................................................................... 27

Media Handling Modes ........................................................................ 27

Loading Media And Ribbon ................................................................. 28

Loading Roll Media ....................................................................... 29

Loading Fanfold Media.................................................................. 36

Loading Ribbon ............................................................................. 40

Using The Optional Internal Rewinder................................................. 43

Batch Rewind Mode ...................................................................... 43

Label Peel-Off ............................................................................... 48

Removing The Media Guide.......................................................... 51

Printing Adjustments............................................................................ 52

Printhead Pressure Adjustment..................................................... 52

Printhead Pressure Block Adjustments ......................................... 53

Positioning The Media Sensors..................................................... 54

Table of Contents

Sensing Different Media Types ..................................................... 59

Running Auto Calibrate ................................................................. 60

Running Media Profile ................................................................... 62

Running Manual Calibrate............................................................. 66

Cleaning............................................................................................... 67

Exterior.......................................................................................... 67

Interior ........................................................................................... 67

General Cleaning .......................................................................... 68

Cleaning The Printhead, Platen Roller And Media Sensors ......... 68

3 Configuring The Printer ....................................... 71

Overview.............................................................................................. 71

Setting Printer Configuration Parameters ..................................... 71

Moving Within The Configuration Menu ........................................ 71

Selecting A Menu Option .............................................................. 72

Changing Printer Settings ............................................................. 73

Saving A Configuration ................................................................. 74

Auto Save Configuration ............................................................... 75

Specifying A Power-Up Configuration ........................................... 76

Modifying A Saved Configuration.................................................. 77

Printing A Configuration ................................................................ 79

Loading A Saved Configuration .................................................... 79

Menu Overview.................................................................................... 80

Main Menu ........................................................................................... 82

QUICK SETUP .................................................................................... 94

QUICK SETUP Submenus............................................................ 95

CONFIG. CONTROL ......................................................................... 103

CONFIG. CONTROL Submenus ................................................ 104

MEDIA CONTROL............................................................................. 106

MEDIA CONTROL Submenus .................................................... 107

CALIBRATE CTRL ............................................................................ 127

CALIBRATE CTRL Submenus.................................................... 128

PRINTER CONTROL ........................................................................ 136

PRINTER CONTROL Submenus................................................ 138

EMULATIONS ................................................................................... 149

Overview ..................................................................................... 149

COAX SETUP.................................................................................... 153

TWINAX SETUP................................................................................ 156

SPC COAX SETUP ........................................................................... 158

SPC TWINAX SETUP ....................................................................... 159

IPDS SETUP ..................................................................................... 160

TN3270 SETUP ................................................................................. 164

Table of Contents

TN5250 SETUP ................................................................................. 166

PGL SETUP....................................................................................... 168

VGL SETUP....................................................................................... 170

P-SERIES SETUP ............................................................................. 172

P-SER XQ SETUP............................................................................. 174

SERIAL MATRIX SETUP .................................................................. 176

PROPRINTER XL SETUP................................................................. 178

EPSON FX SETUP............................................................................ 180

Emulation Submenus......................................................................... 182

DIAGNOSTICS .................................................................................. 225

DIAGNOSTICS Submenus ......................................................... 227

PARALLEL PORT.............................................................................. 229

PARALLEL PORT Submenus ..................................................... 230

SERIAL PORT ................................................................................... 233

SERIAL PORT Submenus .......................................................... 234

C/T PORT .......................................................................................... 241

C/T PORT Submenus ................................................................. 241

USB PORT ........................................................................................ 242

USB Port Submenu ..................................................................... 242

ETHERNET PORT ............................................................................ 243

ETHERNET PORT Submenu...................................................... 243

ETHERNET ADDRESS ..................................................................... 244

ETHERNET ADDRESS Submenus ............................................ 244

ETHERNET PARAMS ....................................................................... 246

ETHERNET PARAMS Submenus............................................... 246

WLAN ADDRESS .............................................................................. 248

WLAN ADDRESS Submenus ..................................................... 249

WLAN PARAMS ................................................................................ 250

WLAN PARAMS Submenus........................................................ 252

KERBEROS PARAMS....................................................................... 256

KERBEROS PARAMS Submenus.............................................. 256

WLAN EAP ........................................................................................ 259

WLAN EAP Submenus ............................................................... 259

BATTERY CONTROL........................................................................ 261

BATTERY CONTROL Submenus ............................................... 261

PRINTER MGMT ............................................................................... 264

PRINTER MGMT Submenus ...................................................... 264

DATE ................................................................................................. 265

Date Submenus .......................................................................... 265

Table of Contents

4 Downloading Software ...................................... 267

Loading Flash Memory ...................................................................... 267

Loading Through The Parallel or Serial Port ..................................... 268

Loading Software Through The Ethernet........................................... 269

Downloading Software Through The Ethernet Using FTP................. 271

Downloading Software Through The USB Port ................................. 272

Downloading Software If Flash Contains Only Boot Code ................ 273

Using TrueType Fonts ....................................................................... 274

Downloading TrueType Fonts............................................................ 275

InfoPrint Windows Driver............................................................. 275

PGL Emulation (Online) .............................................................. 276

PTR_SETUP ............................................................................... 276

Labeling Applications .................................................................. 276

Select And Print Downloaded TrueType Fonts.................................. 277

5 Interfaces .......................................................... 279

Overview............................................................................................ 279

Auto Switching ................................................................................... 279

Centronics Parallel Interface.............................................................. 280

Centronics Parallel Interface Signals .......................................... 281

IEEE 1284 Parallel Interface.............................................................. 282

Compatibility Mode...................................................................... 282

Nibble Mode ................................................................................ 282

Byte Mode ................................................................................... 282

Signals ........................................................................................ 283

RS-232 And Optional RS-422 Serial Interfaces................................. 285

RS-232 ........................................................................................ 285

RS-422 ........................................................................................ 286

USB............................................................................................. 287

6 Diagnostics And Troubleshooting ..................... 289

Printer Tests ...................................................................................... 289

Troubleshooting Common Situations................................................. 289

Improving Processing Time......................................................... 290

Data Exchange............................................................................ 290

Controlling Print Quality .............................................................. 292

Determining Printhead Wear....................................................... 293

Replacing The Printhead ................................................................... 294

Restore The Printer To Operation ..................................................... 296

Solving Other Printer Problems................................................... 297

Printer Alarms ............................................................................. 304

Fault Messages........................................................................... 304

Table of Contents

A Specifications.................................................... 333

Print Method ................................................................................ 333

Media .......................................................................................... 334

Ribbon......................................................................................... 336

Indicators And Switches .............................................................. 336

Memory ....................................................................................... 336

Media Cutter Options .................................................................. 337

Host Interfaces ............................................................................ 337

Power .......................................................................................... 338

Environmental ............................................................................. 338

Physical....................................................................................... 339

Acoustic Specifications ............................................................... 339

Maximum Page Length ............................................................... 339

B Printer Options .................................................. 341

Hardware Options.............................................................................. 341

Interface And RFID Options............................................................... 342

Interface Options ......................................................................... 342

RFID............................................................................................ 343

Ordering Supplies And Accessories .................................................. 355

Ribbons ....................................................................................... 355

Accessories ................................................................................. 355

C ASCII Control Codes......................................... 357

D Media Cutter Installation ................................... 359

Prepare The Printer ........................................................................... 359

Installing The Cutter........................................................................... 360

Restore The Printer To Operation............................................... 361

Removing The Media Cutter.............................................................. 361

E Media Cutter Tray Installation ........................... 363

Assembling The Media Cutter Tray ................................................... 363

Installing The Media Cutter Tray........................................................ 364

Notices .............................................................. 367

Product recycling and disposal .......................................................... 370

Trademarks........................................................................................ 370

Communication statements ............................................................... 371

Limited Software Product Warranty............................................. 376

Glossary............................................................ 379

Table of Contents

1 Introduction

Requesting Service

Follow the actions in the troubleshooting tables on page 297 and page 305.

Most problems can be easily resolved using these tables. If you are unable to

resolve the problem, request service from your InfoPrint Solutions service

team.

You may call for service free of charge during the printer's warranty period.

You can obtain service after the warranty period has expired if you sign a

service contract agreement with an authorized service provider. You also can

obtain service on a billable-per-call basis after the warranty period has

expired. Please have your service contract information and printer serial

number available when you call. The four digit machine type is 6700. Please

enter this number when prompted.

NOTE: Technical support is also available from the InfoPrint Solutions

Company Printing Systems Division home page at: http://www.infoprintsolutionscompany.com

Warnings And Special Information

For your safety and to protect valuable equipment, read and comply with all

information highlighted under special headings:

DANGER

ATTENTION

IMPORTANT

Conditions that could harm you and damage the equipment.

Achten Sie auf folgendes, um keine Personen in Gefahr zu bringen bzw.

das Gerät zu beschädigen.

Condiciones que pueden causar daños a personas y equipos.

Conditions à respecter pour éviter tout danger corporel et dommage

matériel.

Condizioni che possono arrecare danni alle persone e alle

apparecchiature.

Conditions that could damage the printer or related equipment.

Information vital to proper operation of the printer.

NOTE: Information and helpful tips about printer operation.

Chapter 1 Manual Conventions

Manual Conventions

• Operator panel keys are printed in uppercase letters.

Example: Press the PAUSE key and then press ENTER.

• Operator panel keys are often shown by their symbol or icon (located on

the control panel directly below the key). Example: Press the ↵ key for ENTER.

• Liquid Crystal Display (LCD) messages are printed in uppercase letters

inside quotation marks ( “ ” ). Example: When “OFFLINE” appears on the LCD, you may release the

PAUSE key.

• LCD fault messages display the specific fault in uppercase letters on the

top line. A corrective action in upper and lowercase letters displays on the bottom line.

Example: PAPER OUT

Load Paper

• Key combinations are indicated by the + (plus) symbol.

Example: Press ↑ + ↓ means

the same time.

Press the Up ↑ key and the Down ↓ key at

The InfoPrint 6700 Series Label Printer

NOTE: This manual pertains to an enhanced version of the 6700 printer

(models 5504-Rxx) which occurred in late 2009. These enhanced

6700 printers are known as the "ES" series printers and have an

Energy Star logo placed on the front of the machine. These enhanced

printers are also identified by the letter "J" as the third character in the

printer's serial number. The serial number is printed on a label

located on the back of the machine.

NOTE: As used in this manual, the terms “6700” and “printer” refer to all

models within the “ES” series.

The 6700 series consists of a family of high quality, direct thermal and thermal transfer printers specifically designed for printing labels and tags from any MS-DOS based compatible computer.

The 6700 series are comprised of the products detailed in Table 1 on page 13.

, Windows®, ASCII, or EBCDIC (with the Coax/Twinax option)

NOTE: The RFID option is available on 4” models only.

Standard Features

Table 1. The 6700 Series Thermal Printer

Model

5504-R40

5504-R60 10

5504-R80 8

Max Print

Speed (ips)

Printing

Density (dpi)

203 300

Standard Features

• 64MB DRAM memory (fixed).

• 16MB Flash memory (fixed).

• Auto Label Mapping

InfoPrint Solutions Company Line Matrix printers.

• Bar Codes: Supports over 20 types of bar codes.

• Emulations:

• Printronix LinePrinter Plus

Printronix P-Series printers, Epson FX-1050, Proprinter IIIXL, and Serial Matrix Printers.

• Printronix PGL

barcodes, graphics, lines, and boxes.

: For compatibility with programs written for

(LP+). Provides direct compatibility with

. Provides printer system commands for text,

Max Print

Width (inches)

4.1

6.6

8.5

• Printronix VGL. Emulates the QMS Code V™ Version II programming

language to produce on-line forms, bar codes, and alphanumeric text generation in both normal and high resolution.

• ZGL, TGL, IGL, STGL, DGL, MGL, and IEGL Interpreters:

ZGL (Zebra®), TGL (TEC®), IGL (Intermec®), STGL (SATO®), DGL (Datamax®), MGL (Monarch®), IEGL (IER®) interpreters are

powerful integration tools that allows the 6700 to function in virtually

all legacy ZPL application environments without requiring modification to host data stream.

, TEC, IPL, SGL, DGL, MPCL II®, and IER

• High Resolution Printhead: For sharp graphics and text.

• Label Taken Sensor: For detecting removal of labels in Tear-Off mode

(and in Peel-Off mode when optional rewinder is installed).

• Resident Fonts: Letter Gothic Bold (#93779), Courier Bold (#93952),

CG Triumvirate Bold Condensed (#92250), OCR-A (#90993), OCR-B (#91409), CG Triumverate (#92244), CG Triumverate Bold (#92248), and CG Times (#92500).

Chapter 1 The InfoPrint 6700 Series Label Printer

• Standard Interfaces:

• Serial: RS-232

• USB 2.0 Universal Serial Bus

• Parallel: Centronics

parallel

NOTE: The interface cable needed to connect the printer to the host device is

supplied by the user.

-compatible parallel, IEEE® 1284 compliant

• Tear-Off Mode: For positioning the label at the tear-off position and

detecting its removal before printing the next label.

• Tear-Off Strip Mode: for printing a specified number of labels and

positioning the last label at the tear-off position.

• Thermal Transfer and Direct Thermal Printing: On all printers.

• Ventless System: for operation in environments with airborne particulate

matter without compromising performance.

Optional Features

Ask your authorized representative about the following enhancement options:

• Coax/Twinax Host Interface (CTHI): This provides connection to a host

computer system using a Coax or Twinax interface.

• Ethernet Interface Port: This option allows you to attach the printer to a

LAN (Local Area Network) rather than attaching it directly to a host computer. The port is visible on the back panel, but is not always activated. The ethernet port is a 10/100Base-T and supports data transfer rates of 100 Mbps.

• Ethernet, Wireless: This card provides wireless 802.11b/g connectivity

without expensive cabling and reconfigurations required from a wired network.

• Fonts: A selection of fonts is available to extend the capabilities of the

standard resident fonts.

• Internal Label Rewinder: In label peel-off mode, peels off labels one at a

time before printing the next label and rewinds the liner into a discardable roll. In batch rewind mode, rewinds printed labels into a removable roll.

• IPDS: IPDS™ is available for Twinax or ethernet or a combination of

both. (RFID is not supported in IPDS applications).

• Media Cutter: The cutter is used to automatically cut printed media when

the media exits the printer. Cutters are available in the Heavy Duty 4 , 6, and 8 inch models. See Appendix

• Media Cutter Tray: This option is used with the media cutter option to

catch the cut media in a bin.

A for details.

• Memory Expansion: 16MB Flash SIMM - Replaces standard 8MB Flash

SIMM, provides additional memory for forms, logos, and fonts.

The Printing Process

• Online Barcode Validator: This option provides online validation of

printed barcodes. When you incorporate a bar code quality procedure into the printing process, you will increase the overall bar code quality, reduce waste from misprinted bar codes, and achieve high, first-time read rates. This is increasingly important in newer, more efficient systems where manually entered data is not acceptable as a back-up function. Validation also minimizes the cost of returned products due to poor reading or unaccountable bar codes.

• RFID Encoder: The RFID (radio frequency identification) encoder reads

and writes information to smart labels (with embedded RFID tags).

NOTE: The RFID encoder is available on the 4” model only.

• TN5250/TN3270: The TN5250/TN3270 feature enables your printer to

communicate with an IBM host through an ethernet using the 5250/3270 datastream. This feature allows you to use an application generated for the Twinax/Coax emulation to be printed through the ethernet. (RFID is not supported by TN5250/3270 applications).

For more information about printer options, see Appendix B.

Thermal Printer Technology

Quiet and fast, with excellent print quality, your multifunction thermal printer

uses an inline thermal printhead. The thermal printer operates differently from

a line matrix or laser printer, because the thermal printer uses a printhead with

heating elements and special paper or ribbon.

The Printing Process

The thermal printhead allows two modes of operation:

• Direct Thermal

During

direct

thermal printing, the thermal printhead selectively heats small, rectangular paper, the dyes and developers in the coating react to the heat and develop an image. This mode of printing is generally used for short-term labeling applications.

• Thermal Transfer

During thermal thermal ribbon. The heat reacts with the ribbon and bonds the image to the paper. This method is used especially for abrasive, long-storage applications and for specialized applications, such as in extreme environmental conditions or where tamper-proofing is required.

thermal

transfer

dots. When these contact the coated thermal

printing, the heated thermal dots contact a

Chapter 1 Thermal Consumables

Dynamic Print Control

Dynamic print control is a unique feature of your thermal printer that provides excellent print quality by preventing unevenness of print density.

Print quality largely depends on how the thermal paper or the thermal ribbon and thermal transfer paper responds to the heat of the thermal printhead. During printing, the thermal printhead must reach a set temperature in the shortest possible time. Then it must cool down to the original temperature in the shortest possible time after printing. Thus print quality is dependent on the precise control of the energy supplied to the thermal dots.

The dynamic print control is a method for predicting the quantity of heat required to print dots based on the results of the previous printing. This prevents unevenness of print density and results in the printing of narrowladder bar codes or vertical grid lines that are straight from the microscopic viewpoint.

Thermal Consumables

Media Selection

Since there are two print modes of operation, there are two kinds of thermal media:

• Direct thermal media

• Thermal transfer media

Direct thermal media is paper coated with special chemicals that act as an accelerator, acceptor dye, and binder. During direct thermal mode, the heat from the thermal printhead contacts the paper and causes a chemical reaction.

Thermal transfer media requires ribbon. A wide range of InfoPrint Solutions Company thermal transfer media is available, such as film or synthetic paper substitutes. Most of these media options can be die-cut for easy label applications. The wide selection of media sizes and face stocks have been tested with InfoPrint Solutions Company ribbons for print quality and usage.

NOTE: The term “media” used in this manual refers to all the different kinds

of paper or tag stock that can be used in the printer.

Ribbons

InfoPrint Solutions Company offers a wide range of ribbons specifically engineered to enhance printing capabilities and to prevent premature printhead wear. Therefore, you should use a Genuine InfoPrint Solutions Company Thermal Ribbon in your printer.

See “Ribbons” on page 355 for more information.

Setting Up The Printer

Unpacking The Printer

The printer is shipped in a carton and protective bag. The top lid of the carton has instructions for removing the internal packing material. Keep all packing material in case repacking is required.

Unpacking The Printer

CAUTION

Frame

Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer. The discharge of accumulated electrostatic energy can damage or destroy the printhead or electronic components used in this device.

Do not place the printer on its backside during unpacking or handling, because you may damage the printer interface connector.

183380a

1. Remove the tape strips from the media cover. Lift open the media cover.

2. Remove the tape securing the foam pad to the inside of the media cover.

3. Remove the foam pad between the front door and the frame.

Media Cover

Tape Strips (2)

Foam Pads (2)

Chapter 1 Setting Up The Printer

183381a

Foam

4. Remove the foam pad between the pivoting deck and the frame.

Pivoting Deck

Platen

183382a

Foam Pad

Deck Lock Lever

Printhead

5. Open the pivoting deck by rotating the blue deck lock lever fully clockwise.

6. Remove the foam pad from between the printhead and the platen (rubber roller).

7. Close the pivoting deck and media cover.

Installation

The following sections will guide you through the printer installation process.

1. Place the printer on a flat level surface that allows easy access to all sides of the printer.

CAUTION

WARNING

CAUTION

Never operate the printer while it is resting on its side or upside down.

2. Check that the printer power switch is in the OFF (O) position.

Failure to properly ground the printer may result in electric shock to the operator.

In compliance with international safety standards, this printer has been equipped with a three-pronged power cord. When inserted in a correctly wired power outlet, the ground conductor will ensure that the printer chassis is at ground (earth) potential. Do not use adapter plugs or remove the grounding prong from the cable plug. If an extension cord is required, ensure that a three-wire cable with a properly grounded plug is used.

3. Attach the AC power cord to the AC power receptacle in the back of the printer.

Verify the required voltage on the printer’s model number label on the rear of the printer.

4. Attach the AC power cord to a grounded (three prong) electrical outlet of the proper voltage.

Chapter 1 Setting Up The Printer

5. Attach Interface: a. Parallel Interface

Attach a suitable parallel printer cable from the computer to the Centronics/IEEE 1284 interface connector at the back of the printer. Snap the bail locks to the Centronics connector to secure the interface cable to the printer.

b. Serial Interface

Attach a suitable serial printer cable from the computer to the DB-9 RS-232 serial interface connector at the back of the printer. For additional information on serial cable wiring, refer to Troubleshooting” on page 289.

NOTE: The printer supports simultaneous connection of the parallel, serial,

and USB interfaces using the Auto Switching feature. Auto Switching is described on optional ethernet port is present but disabled. To enable the ethernet port, the ethernet option must be purchased.

“Diagnostics And

page 279. In the standard printer configuration, the

Standard Interface Panel

Ethernet Port

(see Note above)

ETHERNET

PARA

LLEL

STATUS

DEBUG

RS232

Parallel Interface

Debug Interface

Serial Interface

183383a

USB

USB Connection

Installation

If your printer is equipped with the optional Coax/Twinax, optional RS-422, and optional ethernet port, then the rear I/O panel will appear as illustrated below.

NOTE: The printer does not support simultaneous connection of the coax

and twinax interfaces using the Auto Switching feature. Auto Switching is described on

page 279. When the optional ethernet

interface is ordered, the port will be enabled by a special security key.

Coax/Twinax, RS-422, and Ethernet Interface Panel

Ethernet Port (see Note above)

ETHERNET

183384a

STATUS

DEBUG

RS232

USB

PARALLEL

RS-422

Twinax Connection

Coax Connection

Chapter 1 Setting Up The Printer

If your printer is equipped with the wireless options it will appear as illustrated below.

Wireless Interface Panel

Wireless Antenna

PARA

LLEL

STATUS

DEBUG

Wireless Interface

183385a

RS232

USB

c. Coax Connection

Attach a suitable coaxial cable from the computer to the coax connector located in the I/O plate in the back of the printer.

d. Twinax Connection

Attach a suitable twinax cable from the computer to the twinax connector located in the I/O plate in the back of the printer.

e. Ethernet Connection

Insert a suitable ethernet cable from your hub or switch to the ethernet connector located in the I/O panel in the rear of your printer.

2 Operation

Controls And Indicators

Power Switch

The power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (ON) position. When you first power on the printer, a series of initialization messages will appear on the Liquid Crystal Display (LCD) on the control panel.

To remove power, place the power switch in the O (OFF) position.

Control Panel

The control panel is located on the front of the printer and includes an LCD, indicators, and control keys (buttons). These are described in the following tables. (Also refer to Chapter

3.)

Online Status Indicator

Liquid Crystal Display (LCD)

Job In Process Indicator

OFFLINE

Chapter 2 Controls And Indicators

Status and Display Indicators

Function in

Menu Mode

Off.

Flashes during a fault

condition.

Displays main menu,

submenu, or option.

Function in

Offline Mode

During a fault

condition, displays the

specific fault message

and the corrective

action.

None

Off when the printer is

offline.

Flashes during a fault

condition.

Displays “OFFLINE.”

During a fault

condition, displays the

specific fault message

and the corrective

action.

Flashes when

receiving data. Stays lit when data has

Function in

Online Mode

Stays lit when the

printer is online, ready

to print, and accept

data from the host.

Flashes during a fault

condition.

Displays “ONLINE,” the

interface type, and

emulation in use.

During a fault condition,

displays the specific

fault message and the

printer is online, offline,

corrective action.

or when there is a fault

condition.

A backlighted liquid

crystal display with two

rows of 16 characters

each.

Flashes when receiving

data. Stays lit when data has

printer is receiving or

been processed and is

waiting to be printed.

Off when no data is

being received or when

no data remains in the

buffer.

been processed and is

waiting to be printed.

Off when no data is

being received or when

no data remains in the

buffer.

processing data.

Indicator Description

Online Status Indicates when the

Liquid Crystal

Display (LCD)

Job In Process Indicates when the

Function in

Menu Mode

Control Panel Keys

Sets printer to Offline

Mode.

Scrolls left through

main menus.

Decrements option

values within

Control Panel

submenus.

Scrolls the current

menu selection one

level up.

Scrolls right through

main menus.

Increments option

values within

submenus.

Function in

Offline Mode

Function in

Online Mode

Sets printer to Online

Sets printer to Offline

Mode.

and number of the last

loaded configuration

and allows you to load

the factory and/or

pre-stored printer

configurations.

Advances the media

one label length.

Tests menu and

scrolls through the

Test Print patterns.

See “Printer Tests” on

page 227.

None Selects the Printer

PAUSE Key

Toggles the printer between

Button Description

Online and Offline Modes.

JOB SELECT Key None Displays the name

DECREMENT Key in

Menu Mode

FEED Key

UP Key in Menu Mode

TEST PRINT Key

Pressing the ↵ (ENTER) key

with a Diagnostic Test displayed

initiates the test. Pressing ↵

again terminates the test.

INCREMENT Key in

Menu Mode

Chapter 2 Controls And Indicators

Control Panel Keys (cont.)

Function in

Menu Mode

Scrolls the current

menu selection one

level down.

Function in

Offline Mode

Scrolls between main

menu selections.

menu value and

displays an asterisk

(*) next to the value.

Function in

Online Mode

printer data buffer

None Clears all data in the

When the CANCEL key is enabled,

CANCEL Key

when enabled.

pressing it will clear all data in the

Selects the Menu

Mode.

Offline and selects the

Menu Mode.

None None Selects the current

(DOWN) and



printer buffer and prevent printing of

that data.

Note: The factory default = Disable.

However, when the Coax/Twinax

Interface option is installed, the

factory default = Enable.

DOWN Key in Menu Mode

MENU Key Takes the printer

ENTER Key

Pressing the ↵ (ENTER) key in

Menu Mode selects the displayed

option or value. An asterisk then

appears next to the option or value

indicating it has been selected.

Note: If the ENTER key is locked,

“ENTER SWITCH LOCKED”

displays on the LCD for one second.

Press the

↵ (ENTER) keys at the same time to

unlock the ENTER key.

Button Description

Powering On The Printer

When you power on the printer, it executes a self-test. During the self-test, the LCD momentarily displays the DPI resolution (203 or 300 DPI) of the installed printhead. The default power-on state is online. Once the printer has successfully initialized, the ONLINE status indicator light illuminates, and the LCD indicates the communication interface selected and the type of emulation installed.

If there is a fault during the self-test, the ONLINE status indicator flashes, and a fault message appears on the display. The alarm may also sound, if configured to do so.

Operating Modes

The current operating mode can be selected through the control panel keys or can result from routine operations such as powering on the printer.

Online: In online mode, the printer can receive and print data sent from the host. Pressing the PAUSE key toggles the printer between the online and offline modes. The ONLINE status indicator is lit in online mode.

Offline: In offline mode, you can perform operator functions such as loading media or changing ribbon. Pressing the PAUSE key toggles the printer from offline to online mode. The ONLINE status indicator is not illuminated in offline mode.

Menu: Pressing the MENU key takes the printer offline and into Menu mode. In this mode, you can navigate through all configuration and status menus and change the printer configuration.

Fault: In fault mode, a fault condition exists that must be cleared before printing can continue. The ONLINE status indicator flashes, the alarm beeps (if configured to do so), and a descriptive fault message displays.

The fault must be corrected first and then the message cleared by pressing the PAUSE key before normal printing can continue.

Media Handling Modes

Before you load media, you must decide which media handling mode to use:

• Continuous. Prints on the media and sends it out the front of the printer.

When the optional internal rewinder is installed, use “Continuous” for Batch Rewind mode (see

• Tear-Off Strip. Prints on the media and sends it out the front until the

print buffer is empty then positions the last label over the tear bar for removal.

• Tear-Off. After each label is printed, the printer positions the label over

the tear bar and waits for you to tear off the label before printing the next label (on-demand printing). A “Remove Label” message will display to remind you to remove the label before the next one can be printed.

page 43).

Chapter 2 Loading Media And Ribbon

• Peel-Off. When the optional internal rewinder is installed, the printer

prints and peels die-cut labels from the liner without user assistance. The label liner is wound on the rewinder. The printer waits for you to take away the label before printing the next one (on-demand printing). A “Remove Label” message will display to remind you to remove the label before the next one can be printed. For Label Peel-off information, see page 48.

• Cut. When the optional media cutter is installed, the printer automatically

cuts media after each label is printed or can cut the media after a specified number of labels have been printed using a software cut command.

Once you have decided on the mode, configure the printer. See Chapter 3 for more information.

Loading Media And Ribbon

NOTE: This section describes the procedures for loading various types of

media and ribbon. You can also refer to instructions on the printer itself, on a label on the inside of the media cover.

CAUTION

IMPORTANT

The term “media” in this manual refers to all the different kinds of paper, label, or tag stock material that can be printed on by the printer. Your thermal printer can print on continuous paper, adhesive backed labels, or non-adhesive tags packaged in roll or fanfold form.

DO NOT TOUCH the printhead or the electronic components under the printhead assembly. The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device.

Do not close the pivoting deck without label stock installed between the printhead and the platen, because debris on the platen may damage the printhead.

Adhesive backed labels that DO NOT lay flat on the liner can jam the printer. This can cause the label to peel off the liner. The exposed edges can stick to the label guides and rollers inside the printer.

If you run out of labels while printing, do not turn off the printer while reloading labels, because you can lose data.

Loading Roll Media

Media Cover

Media Hanger

Pivoting Deck

183386a

Media Damper

Deck Lock Lever

Media Width Guide

1. Open the media cover.

2. Slide the blue media hanger guide outward to the end of the media hanger, and flip it up horizontally.

Media Hanger Guide

3. Open the pivoting deck by rotating the blue deck lock lever fully

4. Slide the blue media width guide close to the outside end of the media

clockwise.

damper.

Chapter 2 Loading Media And Ribbon

Media Roll

183387a

Media Hanger

Media Hanger Guide

5. Slide a roll of media onto and towards the back of the media hanger. The media feeds from the top of the roll and towards the front of the printer.

6. Place the media hanger guide under the media hanger and against the lower part of the label core at a 45 degree angle (as shown). This position provides the required tension for a new label roll and the desired drag for a partial label roll.

+ 372 hidden pages

InfoPrint 5504-R40, 5504-R60, 5504-R80 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual