InFocus ProjectorNet User Manual

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ProjectorNet

Cutting-edge projector management software.

User’s Guide

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InFocus Corporation 27700B SW Parkway Ave. Wilsonville, Oregon 97070 USA European Office: Olympia 1, NL-1213 NS Hilversum, The Netherlands

May, 2002

Trademarks

Apple, Macintosh, and PowerBook are trademarks or registered trademarks of Apple Computer, Inc. IBM and PS/2 are trademarks or registered trademarks of International Business Machines, Inc. Microsoft, PowerPoint, and Windows are trademarks or registered trademarks of Microsoft Corporation. InFocus and LP are trademarks or registered trademarks of InFocus Corporation.

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TA B L E OF C O N T E N T S

Introduction 1

The ProjectorNet User’s Guide 1 About this User’s Guide 2 If You Need Assistance 3 Warranty 3

About ProjectorNet 5

ProjectorNet Overview 5 ProjectorNet Components 5 The ProjectorNet Software 5 Network Connectivity Options 6 ProjectorNet Hardware - Legacy Compatibility 7 User Categories 7 System Architecture 9 ProjectorNet Usage Model 10

ProjectorNet for Administrators 13

Overview 13 About the ProjectorNet MMC snap-in 13 System Requirements 14 Projector Device Connectivity 15 Installing ProjectorNet on the Server 15 Information Needed for Installation 15 SQL Server and MSDE 16 Microsoft Exchange 16 Installation Steps: ProjectorNet Server Software 16 Installation Steps: ProjectorNet MMC Client Software 18 ProjectorNet Log Files 19 Installation Error Message 19 Setting Up ProjectorNet for E-mail Notification 20 Setting Up ProjectorNet 22 Services Overview 24 User Group Overview 30 Events Overview 32 Projectors Overview 34 Directory Overview 36 ProjectorNet Maintenance 40 Service Control Manager 40 Starting, Stopping and Pausing Services 40

iii

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InFocus Projector Administration Service 41 InFocus Locator Service 42 InFocus Directory Service 42 InFocus Serial Filter Service 42 Startup Type 42 Event Viewer 43 Filtering Events 46

ProjectorNet for the End-User 49

Overview 49 System Requirements 49 Installation 50 Information Needed for Installation 50 Installation Steps 50 Using ProjectorNet 51 Services 52 Users 52 Events 53 Projectors 59 Directory 68

Appendix 73

Supported Projectors 73 Menu Items, Tool Bar Icons, and Results Pane Options 74 Menu Items 74 Tool Bar Icons 75 ProjectorNet Administration Console Results Pane 76 78 ProjectorNet Software Options 78 ProjectorNet Accessories 79

Glossary 81

Index 85

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INTRODUCTION

The InFocus® ProjectorNet system is a complete projector networking solution. It is designed to extend the life of projectors, prevent projector theft, avoid projector downtime, and provide warnings on issues such as low lamp life and projector errors. By utilizing client/server software, it allows the control of projectors with built-in network capability, and through the use of optional

Network Adapters it allows the control of legacy InFocus, ASK,

and Proxima projectors that do not have network capabilities.

ProjectorNet is designed to enable IT Administrators to install, set up and maintain the ProjectorNet system. It also allows endusers designated as Help Desk and Facilities personnel to remotely monitor, control, and troubleshoot multiple projectors widely distributed throughout an organization by connecting them to the corporate Local Area Network (LAN).

ProjectorNet support, upgrades,

and other helpfull information can

be found on the Worldwide Wed

at www.infocus.com/projectornet.

Be sure to read the “Readme” file

included on the ProjectorNet CD

for the latest information regarding

installing and setting up Projector-

ProjectorNet operates as a snap-in within the Microsoft

Management Console (MMC), an existing graphical user interface concept.

The ProjectorNet User’s Guide

This User’s Guide is written for both the ProjectorNet Administrator and the ProjectorNet end-user, such as Help Desk and Facilities personnel. Please note that the majority of the chapters in this User’s Guide are intended to be read and used by your network administrator or IT professional (the ProjectorNet Administrator) who is to install, set up, and maintain ProjectorNet on a corporate LAN.

A single chapter, “ProjectorNet for End-Users,” focuses on actually using ProjectorNet, and is designed for the Help Desk and Facilities personnel who perform the projector monitoring and troubleshooting duties via ProjectorNet.

Net.

This User’s Guide can be printed

out as a double-sided document

from the “ProjectorNet.pdf” File

available on the ProjectorNet CD

and the ProjectorNet directory on

the server.

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Introduction

About this User’s Guide

The following headings introduce and briefly describe what to expect in the chapters of this guide.

Introduction

The majority of this User’s Guide

chapters are intended to be read

and used by the IT Administrators.

If you are an end-user of

ProjectorNet, just read the

“Introduction,” “About

ProjectorNet,” “ProjectorNet for

End-users” chapters and the

Appendix.

This chapter, gives a very high-level glance at the ProjectorNet system, the audiences targeted for this User’s Guide, this User’s Guide’s organization, and where to find assistance. This section is written for both Administrators and end-users.

About ProjectorNet

In the “About ProjectorNet” chapter, a more detailed overview of ProjectorNet and its components can be found along with definitions of the “User Categories“ and a sample “System Architecture“ layout. This chapter is intended for both Administrators and end-users.

ProjectorNet for Administrators

The “ProjectorNet for Administrators“ chapter contains an overview of the installation process, a list of information needed before embarking upon the installation, and a detailed explanation of the installation process.

This chapter also instructs Administrators on getting ProjectorNet running, setting up the ProjectorNet server application, and discusses maintenance instructions. This chapter is intended for Administrators, not for the end-users.

ProjectorNet for End-Users

This chapter details the installation and setup processes for the end-users of ProjectorNet, as well as describes each of the tasks that the end-user can manage. An end-user is the Helpdesk, Facilities, or any other deignated staffer who is to use the software on an everyday basis to remotely monitor, control and troubleshoot multiple projectors.

Appendix

The Appendix lists projectors supported by ProjectorNet and describes menu, toolbar, and window interface options. This chapter is intended for both Administrators and end-users.

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Glossary

The Glossary contains terms that are used in our descriptions of both networks and ProjectorNet.

If You Need Assistance

The first place to look for help is in this manual. The software also contains an on-line Help system that is listed as a book within the MMC’s Help application. Just select the ProjectorNet book to view its topics, or browse through the index to locate a topic that can answer your question.

Help can also be found at the Service and Support section of our website at nical Library, FAQs, and support contacts including a technical support e-mail form.

The software also contains an on-line Help system that is listed as a book within the MMC’s Help application. Just select the ProjectorNet book to view its topics, or browse through the index to locate a topic that can answer your question.

http://www.infocus.com/projectornet. You ’ll find a Tech-

If these sources don’t answer your question, call InFocus Customer Service directly at

1-800-799-9911. Call between 6 a.m. and

6 p.m. PST, Monday through Friday. Service is available in North America after hours and on weekends for a fee at 1-888-592-6800.

In Europe, call InFocus in The Netherlands at In Asia, call InFocus in Singapore at

Or, send us an e-mail at

techsupport@infocus.com.

(65) 6334-9005.

(31) 35-6474010.

Our World Wide Web address is http://www.infocus.com.

Warranty

This product is backed by a limited warranty. The details of the warranty are printed at the back of this manual.

If you have an optional Network Adapter, please refer to its accompanying documentation to locate its warranty information.

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Introduction

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ABOUT PROJECTORNET

ProjectorNet Overview

As noted in the previous chapter, ProjectorNet is a system designed to provide control and administration of multimedia projectors from remote consoles. The system allows management of legacy InFocus, ASK, and Proxima projectors that do not have network capability, as well as projectors with built-in network capability. By using an existing and familiar graphical user interface powered by the MMC, ProjectorNet grants administrators and privileged users remote access to a wide range of projector maintenance and management functions.

The ProjectorNet system is easy to install, as both software and optional hardware components operate out-of-the-box without expensive customized programming.

A “legacy projector” is an InFocus,

ASK, and Proxima projector that

ProjectorNet Components

ProjectorNet is primarily a client/server software package that works with projectors that have built-in networking capability. However, through the use of an optional Network Adapter, ProjectorNet can manage legacy InFocus, ASK, and Proxima projectors that do not have built-in networking capability. A list of projectors that use the Network Adapter, and those that have built-in networking capabilities are listed on page 73.

The ProjectorNet Software

ProjectorNet is delivered on a single read-only installation CD. It contains both the server and client software.

The individual software components are listed below.

• Windows 2000 Administration Server and MSDE (Microsoft Data

Engine) database

The back-office server software and database are installed on the same server machine. It is a centralized, non-dedicated server application that communicates with all networkenabled projectors on a network segment.

you have been using prior to the

advent of ProjectorNet. Although it

is not a network-capable projector,

it can become network-ready via a

Network Adapter. You don’t need

to replace older projectors with

new projectors to take advantage

of ProjectorNet.

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About ProjectorNet

• MMC Snap-in User Interface

The user interface is powered by the MMC Application Program Interface (API). ProjectorNet’s layout of text items, dialog boxes, and the lists of node attributes for property boxes has been customized by InFocus. It is used to manage, diagnose and control projectors from a remote location.

• Documentation

ProjectorNet contains the following documentation:

• ProjectorNet User’s Guide

This document is a PDF-formatted manual (ProjectorNet.pdf) intended for both the Administrator and the endusers. It can be printed as a one-sided document, two-sided document (duplex) if your printer supports it, or read from the screen.

• ProjectorNet On-line Help

The on-line help is a standard HTML help system that can be invoked by selecting the <

F1> key or by selecting the

Help icon on the tool bar. It is part of the MMC snap-in’s help system and resides as a “book“ below the MMC

“book” icon in the Table of Contents.

• ProjectorNet Quick Start

The Quick Start is intended to aid the ProjectorNet Administrator in getting up and going in short order. It is included on the inside pages of the CD jacket.

The CD also contains a Collateral folder where you can find a

ProjectorNet Presentation, a ProjectorNet Data Sheet, and a Frequently Asked Questions (FAQ)

document.

Network Connectivity Options

ProjectorNet supports two network connectivity options. These options are:

• Projectors with built-in networking capability, such as the InFo-

cus LP790

• Projectors attached to a Network Adapter

ProjectorNet also supports common networking protocols (TCP/IP), ensuring network compatibility.

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ProjectorNet Hardware - Legacy Compatibility

A RS-232 to RJ-45 Serial Device Server, the Network Adapter, is available from your authorized InFocus Corporation network dealer. The Network Adapter is an optional hardware item and not a requirement unless you have legacy projectors that you want managed ProjectorNet. The ProjectorNet software requires the Network Adapter in order to communicate to these legacy InFocus, ASK, and Proxima projectors.

User Categories

ProjectorNet is based upon three User Categories. The User Categories are the privilege groups that maintain and operate ProjectorNet as needed. The three User Categories are:

• Administrator

• Facilities

• Help Desk

Administrator User Category

The Administrator User Category is similar to a network administrator. This category contains all of the functions relating to the connection and configuration of projectors and servers to the network.

The Administrator adds users and assigns privileges to the Facilities and Help Desk categories. The Administrator is allowed to add projectors and modify all projector attributes, users, servers, and directories. In general, these functions are performed by the IT department for other network resources such as file servers,

printers, etc

Function User Category

Install and set up ProjectorNet on the server

Add and Remove ProjectorNet servers

Add projectors to ProjectorNet Administrator

Configure IP Addresses, Server Names, TCP/IP Ports

Administrator

View Current Server Status Administrator

Add and Remove Users Administrator

Set User Privileges Administrator

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About ProjectorNet

Facilities User Category

Conference Room projectors are typically managed by the department that owns them, or by a corporate Facilities group. In keeping with this model, the functions that support the actual management of the projectors are included in the Facilities User Category.

This category views and adjusts all preventative maintenance statuses and alerts. The Facilities User Category also has the ability to set projector event parameters (such as lamp life threshold), manage location and asset tracking, and specify the e-mail address for each projector event message type, for example.

Function User Category

Import and View Projector Model Info

Set Projector Location Facilities

Remove Projector from Server Database

Set Event Definition Parameters (including E-Mail Address)

View Event Log and Delete Entries

Add, Remove, and Edit Directory Info

View Current Projector List with Projector Status

Help Desk User Category

Facilities

The Help Desk User designation provides network privileges for viewing all help desk status and control issues. For example, the group in charge of troubleshooting all projector problems would be set up as a Help Desk User.

Help Desk personnel have real-time access to projector settings. This lets them assist users in a conference room with a problem on a network-installed projector. Help Desk personnel can view the current input source, power state, and other settings such as

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ceiling mount and rear projection. Functions are also available to allow Help Desk personnel to change these settings on a remote projector.

Function User Category

Monitor Projector Status Help Desk

Update Projector Settings including Power, Input Source, etc.

Help Desk

System Architecture

The following illustration (FIGURE 1) represents a basic view of the ProjectorNet system architecture. It contains:

• Networked projectors

• The ProjectorNet server

• Administrator, Facilities, and Help Desk

FIGURE 1

ProjectorNet system architecture

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About ProjectorNet

ProjectorNet Usage Model

The following diagram (

Figure 2) illustrates a usage model for

ProjectorNet. In this example, there is a campus with three buildings connected together by a LAN. Each of the three buildings has three floors with seven projectors in each building.

• The first floor of each building has three projectors connected

to the LAN through a Network Adapter.

• The second floor has one projector connected through a Net-

work Adapter.

• The third floor has three projectors connected to the LAN

through a Network Adapter and a DP8000 with a built-in network interface card (NIC).

A non-dedicated ProjectorNet server controls all of the projectors in these buildings. Available elsewhere on the network are three different types of users:

• An Administrator

• A Facilities User

• A Help Desk User

All three users have different projector control and status authorities. The Administrator controls the overall ProjectorNet system including servers, directories, events, and users. The Facilities user has the authority to view any maintenance related issues including lamp changes, filter cleaning, and other problems. Finally, the Help Desk user can control and troubleshoot all projectors from a remote location, negating a trip to the actual conference room holding the projector. See

on page 7

for more specific user category roles.

“User Categories” starting

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Building 1

Building 2

Building 3

Help Desk User

Facilities Us er

Local Area Network (LAN)

Administrator

ProjectorNet Server

FIGURE 2

ProjectorNet Usage Model

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About ProjectorNet

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PROJECTORNET FOR ADMINISTRATORS

Overview

This chapter explains the processes for installing and setting up the ProjectorNet server software. It also lists the information that you, the ProjectorNet Administrator, should have at hand for the server software installation. Finally, it details standard Windows 2000 maintenance processes that may help you should ProjectorNet need to be stopped, paused, or restarted.

The software includes:

• ProjectorNet Server software and MSDE database

• MMC snap-in user interface

• InstallShield installation software

• The InFocus Projector Administration Service

• The InFocus Locator Service

• The InFocus Directory Service

About the ProjectorNet MMC snap-in

The primary administrative tool for the ProjectorNet software is the MMC snap-in. It provides three user group privilege levels (see “User Group Overview” on page 30) that allow users access to specific information depending upon which user group they are assigned to.

The MMC snap-in is designed for deployment to all ProjectorNet users involved in the management of network projectors in some capacity. Multiple users can run the MMC snap-in and connect to the servers at the same time.

This chapter is written for the

Microsoft Windows 2000 net-

work administrators and IT profes-

sionals who are to install, set up,

and maintain the ProjectorNet

software. To learn about installing

ProjectorNet for Help Desk and

Facilities personnel, please go to

page 50.

The MMC snap-in interacts with all of the ProjectorNet Services (see “Services Overview” on page 24). It is responsible for obtaining data from each of the Services and combining this data into an integrated view of the entire system for the user. Each instance of the ProjectorNet MMC snap-in running in the system maintains an active connection (TCP/IP socket) with each Service.

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ProjectorNet for Administrators

The ProjectorNet MMC snap-in is shown in FIGURE 3. It contains the ProjectorNet nodes and subnodes in the Scope Pane on the left and subnodes in the Results Pane on the right.

Whenever you select a new node

or subnode in the Scope Pane, the

column categories at the top of the

Results Pane will change. For an

explanation of theses categories,

see “Menu Items, Tool Bar Icons,

and Results Pane Options” on

page 74.

IGURE 3

The ProjectorNet MMC snap-in

System Requirements

The following two topics contain the hardware and software requirements for installing ProjectorNet.

Hardware System for Administration Server

•

Windows 2000 Server, Windows 2000 Advanced Server, or Windows 2000 Professional for Administration Server and MSDE database

• SMTP-Compliant E-mail Server (to support e-mail notifica-

tion of projector events)

• Projector devices accessible from ProjectorNet Administra-

tion server

• Pentium

• 128 MB RAM minimum

III 350 or higher

• 250 MB free disk space

• CD drive

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• LAN/Intranet Access

A Network Interface Card (NIC) configured to use the TCP/IP stack.

• SMTP-Compliant E-mail Server

To support e-mail notification of projector events.

Projector Device Connectivity

One or more projectors connected to a network in either of the following ways:

• Legacy InFocus, ASK, and Proxima projector connectivity via a

Network Adapter, such as the Lantronix UDS-10 Serial Device Server.

• Built-in Network Interface Card (NIC). Projectors with net-

working on board, such as the Proxima DP8000.

Optional Connectivity Configurations

The Proxima ® ProjectionLink PL-300 device can be set up to

•

communicate with a ProjectorNet 1.1 server installation that is connected to a projector through a Lantronix UDS-10 Serial Device Server. See the “ProjectorNet 1.1 Release Documentation” (an HTML document that is part of the ProjectorNet 1.1 upgrade) for setup information.

• Local control devices by companies such as Crestron and AMX

can also be set up to work with the Lantronix UDS-10 Serial Device Server. See the “ProjectorNet 1.1 Release Documentation” for setup information.

Installing ProjectorNet on the Server

When you install ProjectorNet, you are installing the ProjectorNet Server. You may also install the ProjectorNet MMC Client software. Both of these installations are detailed on page 16 and on page 18.

Information Needed for Installation

The following lists the information that you, the ProjectorNet Administrator, need to have at hand when starting the installation process.

• The name of the machine on which your are installing the

server software.

• A user account with system administrator access.

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ProjectorNet for Administrators

SQL Server and MSDE

MSDE is installed during the ProjectorNet installation process. The ProjectorNet database is automatically added to the established list of databases via the MSDE database attach functionality. ProjectorNet utilizes default MSDE parameters that should not be edited.

If you already have SQL Server 7.0+ or MSDE installed, it is possible that your versions of SQL Server 7.0+ or MSDE may contain custom parameters from other databases. These custom parameters could cause conflicts with the ProjectorNet default parameters. During installation, ProjectorNet examines the default MSDE parameters. If custom parameters are discovered the installation process is stopped.

Please keep in mind that the optimal environment for the ProjectorNet server software is a clean dedicated machine, without SQL Server 7.0+ or MSDE installed. This eliminates the problem.

A “seat” is a projector. A 20-seat

version of ProjectorNet lets

remotely you manage up to 20

projectors.

Microsoft Exchange

Because of network security and other issues, it is strongly recommended that you only use System Account (Local System) for the InFocus Locator Service and InFocus Directory Service (discussed on page 24.)

Installation Steps: ProjectorNet Server Software

Perform the following steps to install the ProjectorNet software. The server software is only appropriate for Windows 2000 Server, Windows 2000 Advanced Server, and Windows 2000 Professional and not other versions of Windows:

• If the label on the back your ProjectorNet CD cover has the

Software Key on it, you have the one-seat trial version and

term can proceed with the installation.

• If the label on the back your ProjectorNet CD cover has the

Activation Code on it, you have the 5-seat, 20-seat, 50-seat,

term or 100-seat version and need to acquire a

Software Key. See #7

below.

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1 Exit all programs.

2 Insert the ProjectorNet CD into your CD drive to launch the

ProjectorNet Installation Wizard.

3 At the ProjectorNet CD’s main menu, click the

Install Product

button.

4 At the Installation menu, click the ProjectorNet Server button.

The server software installs the:

• InFocus Server Application

• InFocus ProjectorNet Database

• Microsoft MSDE Engine

• Microsoft XML Parser

• InFocus default projector database

5 Read and accept the license agreement. Click

Next.

6 If you have the one-seat trial version of the ProjectorNet CD,

complete the following steps, otherwise, skip to #7:

a Enter the Software Key for a one-seat projector in the text

box. This number can be found on your ProjectorNet CD cover.

If auto-play is not enabled, navi-

gate to Start > Run > Enter

X:\Launch (where X represents

the letter of your CD drive) and

click OK.

b Click Next and skip to # 8.

7 If you have the 5-seat, 20-seat, 50-seat, or 100-seat version of

the ProjectorNet CD, complete the following steps:

a Go to the ProjectorNet website at www.infocus.com/pro-

jectornet to obtain a Software Key.

b Enter the Activation Code located on the back of your Pro-

jectorNet CD cover and other requested information to obtain your Software Key.

c Once you complete the step above, your Software Key will

immediately be e-mailed or faxed to you, depending upon your preference.

d If you have any questions or concerns, call InFocus Cus-

tomer Service at

1 (800) 799-9911.

e Go on to #8.

8 Enter

Primary Username. This allows you to override the

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ProjectorNet for Administrators

default primary username, if needed.

9 Although the default location is recommended, if you prefer a

different location for the program files, browse to the preferred location. Click

Next.

10 After the installation completes, click the

Finish button and

return to the ProjectorNet CD’s main menu.

Installation Steps: ProjectorNet MMC Client Software

Perform the following steps to install the ProjectorNet MMC Client software:

1 At the ProjectorNet CD’s main menu, click the

Install Product

button.

2 At the Installation menu, click the

ProjectorNet MMC Client

button.

3 Read and accept the license agreement. Click

Next.

4 Although the default location is recommended, if you prefer a

different location for the program files, browse to the preferred location. Click

5 Enter the

IP Address of the machine on which you installed the

server software. Click

Next.

6 After the installation completes, start the ProjectorNet MMC

snap-in by clicking the

Start MMC window button.

7 After the installation completes, start the ProjectorNet MMC

snap-in by clicking the

Start MMC window button.

Should the MMC Client not connect to the server, check to confirm that the services installed on the server (all four InFocus Services and the MSQL Server Service) are in fact running. If needed, start the InFocus Locator Service, the InFocus Administration Service, and the InFocus Directory Service through the Windows 2000 Services application. This is detailed in the “ProjectorNet Maintenance” section in the User Guide’s “ProjectorNet for Administrators” chapter.

If the ProjectorNet MMC snap-in is running, close it and then restart it.

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ProjectorNet Log Files

The installation process creates a log file for the ProjectorNet database. The log tells you the server name, where the Administration database files reside on the server, and if applicable, any error information that resulted from the installation.

To view the installation file navigate to

Start > Search > For Files or Folders >

enter Install_Data*.log in the Search for Files or Folders Named text box, and click

OK.

When the Install_DatabaseInstall.log file displays, open it with the Windows Notepad application.

Installation Error Message

ProjectorNet uses the default collation in SQL Server 7.0+ or MSDE. If you have set the collation to something other than the default, then you will receive a message during installation informing you that the MSDE or SQL Server 7.0+ database engine does not meet the minimum requirements for ProjectorNet. To remedy this situation set the collation to the default and start the ProjectorNet installation process over again.

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ProjectorNet for Administrators

Setting Up ProjectorNet for E-mail Notification

The ProjectorNet server needs to be set up to allow it to send email notifications when a user needs to know of a projector event. To set up the ProjectorNet server, perform the following steps:

1 If it is not already installed on your server, install Microsoft’s

Internet Information Services (IIS). Installing IIS installs SMTP Virtual Server, which is necessary for ProjectorNet to send e-mail. Install IIS by navigating to:

Start > Settings > Control Panel > Add/Remove Programs > Add/ Remove Windows Components

and selecting Internet Information Services (IIS).

2 Select

Next and follow the instructions. You need the Win-

dows Professional 2000 Service Pack 2 CD for this process.

3 Once IIS is installed, set up the SMTP Virtual Server by navi-

gating to:

Start > Settings > Control Panel > Administrative Tools > Internet Services Manager

4 In the Internet Information Services window, select Default

SMTP Virtual Server

5 Right-click

Domains and select New > Domain…

in the left pane.

6 Specify the domain-type as Remote and click Next.

7 In the Select Domain Name text box, enter your company’s

domain name. For example, if your company is AcmeXYZ Software, and email received at your company is delivered to “any.employee@acmexyz.com,” enter “acmexyz.com” and

Finish.

click

8 Right-click the new domain, click

ward all mail to a smart host

. Enter the name of your mail

Properties, and click For-

server into the text box. For example, if the mail server at your company is named “Picard,” enter “Picard” into the text box. Select

OK.

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You are now set up to receive email from ProjectorNet. If you require security for your system, contact your network administrator to discuss the settings that should be entered into the Outbound Security dialog box found in the domain’s Properties box.

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ProjectorNet for Administrators

Setting Up ProjectorNet

Once ProjectorNet is installed on the server, it needs to be set up to fit your needs. To begin this process you need to start ProjectorNet by navigating to

Start > Programs > InFocus Tools > ProjectorNet

and selecting the

ProjectorNet MMC snap-in. Once selected, Pro-

jectorNet opens to the ProjectorNet Administration Console (

URE 4).

FIGURE 4

FIG-

ProjectorNet Administration Console

The ProjectorNet Administration Console folder is the root of the ProjectorNet system and it is where you can edit the Locator information. The Locator tells the ProjectorNet software what server it is installed on. It is originally populated when the software is installed.

It is not likely that you would need to edit this information. However, should edits need to be made perform the following steps:

1 Right-click the

2 Select

Edit Locator info.

3 In the Edit Locator info dialog box (

ProjectorNet Administration Console folder.

FIGURE 5) change the

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server Machine Name, IP Address, and TCP/IP Port should there be a need for it.

IGURE 5

Edit Locator info dialog box

Inside the ProjectorNet Administration Console are the following five nodes:

• Services

• Users

Changing the TCP/IP Port can cre-

ate adverse actions within Projec-

torNet and is not recommended.

Contact InFocus Support if you

have a need to make a change to

the Port.

• Events

• Projectors

• Directory

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ProjectorNet for Administrators

Services Overview

The ProjectorNet Server Services are a collection of Windows 2000 Services that reside on a server running the Windows 2000 server operating system. The overall server functions are broken down into smaller functional blocks that are implemented in individual Windows 2000 Services. Within the Services node are the following three subnodes:

• Master Service

By highlighting and right-clicking a

node and its subnodes you can

access the Action and View menu

bar items and their options.

• Administration Service

• Directory Service

The functions are distributed between three core Services, and are illustrated in

FIGURE 6

Services primary relationship

FIGURE 6 to show their primary relationship.

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Master Service

The Master Service is the central communications controller for the ProjectorNet system, including the other Services, projector devices, and administration tools. The Master Service, through the use of a Property box, allows viewing of the server name and IP address where the ProjectorNet Services are installed, as well as the TCP/IP ports used by the software (

FIGURE 7).

FIGURE 7

Master Service properties box

This read-only dialog box contains two sections, Service Info and

TCP/IP Ports. The information that populates this dialog box was

entered when you installed the ProjectorNet software.

When you want to access a dialog

box for an item in the Results

Pane, you can highlight it and dou-

ble-click it, or right-click it and

select the Properties option.

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ProjectorNet for Administrators

Administration Service

The Administration Service is responsible for maintaining up-todate information on the network projectors and setting projector values. Once a projector has been added to the network the Administration Service periodically requests status from the projector by polling it. If it is able to obtain the current status, it updates the database with the new information. The purpose of the database is to provide persistent storage for the last reported status information for each projector connected to the network.

The Administration Service is also responsible for reporting projector events. A projector event is a condition (such as the reported lamp life exceeding a predetermined threshold) that requires action or intervention by the user. The Administration Service maintains a log of these events that can be reviewed by the user at their convenience. See “Events Overview” on page 32.

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From the Administration Service Properties box’s Administration Service tab (

FIGURE 8) you can view the Service Info. The informa-

tion that populates this Properties box tab was entered when you installed the ProjectorNet software. No user intervention is associated with this tab.

FIGURE 8

Administrative Services Properties box - Administrative Services tab

From the same Properties box’s Default Shutdown Schedule tab

FIGURE 9) you can set up a global schedule for projectors man-

( aged by ProjectorNet to automatically shut down each day on a weekly basis. To schedule a global shutdown, check the

Auto Shutdown

box and then check the box or boxes for the days

Enable

when the projectors are to be shut down. Select the time that they are to be shut down from the

Shutdown time drop-down list on

the right.

The default schedule is used to specify the initial shutdown schedule when a projector is added. It is possible to override the default schedule on a projector by projector basis. For additional information, see “Installations” on page 62.

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ProjectorNet for Administrators

IGURE 9

Administrative Services Properties box - Shutdown Schedule tab

Keep in mind that once the projectors have been globally shut down with the Auto Shutdown feature, they will need to be manually powered up again. This can be done through the Multiple Projector Setting explained on page 71.

Directory Service

The Directory Service builds the database of conference rooms within a company’s facilities. It permits a geographical reference for a projector. The Administration Service can only identify a networked projector by its IP. The Directory Service allows the network projector to be labeled as “Fishbowl Conference Room” or “Aquarium Conference Room” rather than “192.168.254.13” or “192.168.200.47.”

The naming activity is explained in “Directory Overview” on page 36 and “Directory” on page 68.

The Directory Service and its Properties box ( only.

FIGURE 10) are read-

Page 35

FIGURE 10

Directory Services Properties box

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ProjectorNet for Administrators

User Group Overview

As discussed in “About ProjectorNet” ProjectorNet permits the creation of three User Group Categories. These categories are preexisting; they cannot be edited, added to, or deleted.

• Administrator - Similar to a network administrator, the Projec-

torNet Administrator User is allowed to modify all projector attributes, users, servers, and directories. Projector values, such as the source information found in the Projector Model Information file (see “Projector Models” on page 60), cannot be accessed.

Note that the Administrator who

installed ProjectorNet, or owns the

account for the server where the

software is installed, is listed as the

Primary user.

• Facilities User

- The Facilities User category provides network privileges for viewing all preventative maintenance statuses and alerts. For example, the group in charge of filter cleaning and lamp replacement would be set up as a Facilities User.

• Help Desk User - The Help Desk User category provides net-

work privileges for viewing all help desk statuses, and control issues. For example, the group in charge of troubleshooting all projector problems would be set up as a Help Desk User.

Users may be added and removed from the list, and their privileges may be edited. ProjectorNet utilizes the user’s Windows 2000 logon name. When adding a new user in ProjectorNet, ProjectorNet displays a text box for entering the new user name. An Administrator can add users from different domains, provided he or she has a valid user account in each domain. In addition, the Administrator can only add users from the currently loggedin domain, so he or she needs to log off then log on to each domain.

If a trust relationship is established

between multiple domains, it may

not be necessary to log out of the

first domain and then log into the

second domain in order to add

users from the second domain.

ProjectorNet can be run on Windows 98, Windows 2000, and Windows Me Operating Systems. However, if a user requests Administrative privileges, he or she must be running Windows

2000. This is because the Operating System support for obtaining valid user names in a domain is not available under Windows 98 or Windows Me. Users requiring only Facilities or Help Desk privileges may run under any of the three supported operating systems.

For additional detail, and tables that contain privileges for each user type, see “User Categories” on page 7.

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Adding a User

Perform the following steps to add a user:

1 From the Scope Pane, highlight the category you want to add

and right-click it.

2 From the Add New User dialog box (

FIGURE 11) complete the

following tasks:

• In the User Info section, enter the user’s network name

into the

• In the Privileges section, pick the level or levels box(es) you

User Name text box.

want a user to have by selecting the check box or boxes that apply.

Click the OK button when you are finished.

A User’s name must already exist

on the domain computer server in

order to be added as a new user.

FIGURE 11

Add a New User dialog box

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ProjectorNet for Administrators

Editing a User’s Privileges

Perform the following steps to edit a user’s privileges:

1 Highlight the user name in the Results Pane and double-click

it.

2 In the Properties dialog box, make the necessary changes and

click the

Deleting a User

OK button.

Perform the following steps to delete a user:

1 Highlight the user name in the Results Pane and right-click it.

2 Select

Delete.

Events Overview

ProjectorNet allows the intelligent monitoring of networked projectors. To accomplish this, the server constantly polls the projectors for their current status, and determines when maintenance attention is required. In ProjectorNet, these are referred to as events and they are defined and reported using the Event node and three subnodes:

• Event Definitions

• Master Event Log

• New Events

Event Definitions

The Event Definitions subnode lists the various maintenance events supported by the ProjectorNet software, and provides users with the tools to set various event parameters. The Event Definitions subnode is managed by the Facilities User Group.

All events can be configured by the Facilities User to send an email message when an event occurs. The e-mail includes information regarding the event type, the location of the projector, the projector model, and more. In addition, some events have additional parameters defined for them. Each event has a its own email address field, so different events can be directed to different individuals or groups. For example, in most companies the Lamp Life event would be directed to an employee responsible for

Page 39

Facilities, while the Possible Projector Theft event could be sent to Security or Facilities. The supported events, along with a description, and any event parameters are shown in the following table.

Event Description Parameters

Low Lamp Life The reported lamp life

from the projector has passed the selected percentage of rated lamp life.

Possible Projector Theft

Projector Overheat The internal tempera-

This event is triggered when the ProjectorNet service is no long able to communicate with the projector (it has been disconnected or the power removed).

ture of the projector is over recommended maximum.

Percentage of rated lamp life in 5% increments from 75% to 100% or as an absolute number of remaining hours

None

Not all projector models support

each of these event. The sup-

ported events depend on what

projector model you are using.

Filter Change Fan RPMs have

exceeded maximum recommended due to clogged filter.

Fan Stuck The projector’s fan is

no longer revolving.

None

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ProjectorNet for Administrators

Master Event Log

The Master Event Log displays all events generated by the Administration Service, regardless of whether e-mail notification was active for the specific event, or not. Entries in the Master Event Log are retained until a user deletes them. The Master Event Log is managed by the Facilities User Group.

New Events

The New Event log node functions much the same as the Master Event Log node, except that only new events are displayed in this log. It too is managed by the Facilities User Group.

An event entry stays in the New Event Log until the Facilities User handles it via a dialog box.

Projectors Overview

The Projector node, along with the Events node discussed above, provides end-users with the tools necessary to manage networked projectors. The Projector node has two subnodes, Projector Models and Installations.

The Projector node is managed and used by both the Facilities User Group and Help Desk User Group.

Projector Models

The Projector node allows users to view operational and parametric information about specific projector models, such as rated lamp life hours in each model’s Properties dialog box. This information is necessary for the ProjectorNet software to correctly display projector status. The model information is read-only. Users can view the data for a specific projector model, but it cannot be edited. The information indicates the capabilities supported by a projector and is entered by the Projector Model Information file (discussed below). The Projector node lists all of the projectors and model information and displays this information in the Results Pane.

To view a projector’s property box, highlight it in the Results Pane, right-click it, and select the

Properties option.

Page 41

FIGURE 12

Projector properties dialog box

InFocus produces a Projector Model Information file for each projector model supported by the ProjectorNet software. The

tor Model Information

files are included with each release of the

Projec-

ProjectorNet software. As new projectors are introduced by InFocus between ProjectorNet releases, the latest model information files are made available to customers on the ProjectorNet website (www.infocus.com/projectornet) or distributed on the product CD.

The Projector node provides a menu item to allow users to import

Projector Model Information files into the ProjectorNet system.

ProjectorNet extracts the data from the

tion

file and adds it to the internal database maintained by the

Projector Model Informa-

Administration Server. If the projector model already exists in the database, then the new information is applied as an update. Be sure to delete the existing PMI file before importing a new one. Installed PMI files can be found in the

jectorNet MMC

folder.

Program Files\InFocus\Pro-

Projector models can be deleted from the Results Pane.

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ProjectorNet for Administrators

Installations

The Installations subnode displays a list of all network projectors that have been added to the ProjectorNet system. This list is visible in the Results Pane.

From the Installations subnode users can select a projector from the list in the Results Pane and view detailed information regarding the projector in a read-only Projector Information dialog box (see page 67). This information includes the projector’s location, model information, current operating parameters (lamp life and input source, for example), and asset data. From the Projector Properties dialog box the user can power the projector on or off and change the current input source, ceiling mount, and rear projection settings.

Users can also add a projector, edit a projector’s information, and delete a projector from the Installations subnode.

There are not actual level names,

such as Company or Country set

up in ProjectorNet. They are

added here for sake of example.

Directory Overview

The Directory node, which is managed by the Facilities User Group, contains information regarding conference rooms, such as the name of the conference room where a projector is, or building in which it is located. Unlike other ProjectorNet nodes, the number and type of nodes displayed in the Directory's Scope Pane depending on which directory levels you decide to implement. These levels and examples are listed in the following table.

Object (Level) Description Example

Company Root of Directory InFocus Corporation

Country Country where offices

are located

City City where offices are

located

Campus Campus where offices

are located

USA, Norway

Wilsonville, Fredrikstad

InFocus Corporation

Building Name of building or

offices

Forest, Evergreen

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Object (Level) Description Example

Floor Building Floor 1st Floor, 3rd Floor

Zone Sub location with a

large floor

Conference Room Conference room with

projector

North End, South Wing

Wallow a , Multnomah

The Directory node uses a Property dialog box with checkboxes for each of the possible directory levels. The Administrator initially configures ProjectorNet to support only those objects appropriate for the user’s needs.

The Directory's format allows the Help Desk and Facilities users to determine the level of hierarchy they wish to use in their directory. Unused levels can be omitted at the Administrator's discretion.

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ProjectorNet for Administrators

Adding a Top Directory Level

Perform the following steps to add a top directory level in the Directory node:

1 Highlight, and right-click

2 Select

New Location from the menu.

3 In the Add New Location dialog box (

name of the directory level and click the

Directory in the Scope Pane.

FIGURE 13), add the

Finish button.

4 The new level appears in the Scope Pane at the top of the

Directory node.

FIGURE 13

Add New Location dialog box for adding a directory

Page 45

Adding Directory Sub-levels

Perform the following steps to add sub-levels in the Directory node:

1 Highlight, and right-click the parent level where you want to

add a new level.

2 Select

3 In the Add New Location dialog box (

New Location from the menu.

FIGURE 14), add the

name of the new level. Notice that the Name and Level fields of the Parent level are visible in the top half of the dialog box.

4 Click the

Finish button.

5 The new level displays in the Scope Pane below the Parent

level.

Add New Location dialog box with Parent node information

Deleting Directory Levels

Directories can be easily deleted. To delete levels in the Directory node, perform the following steps:

1 Right-click the Directory to be deleted.

2 Select

Delete from the menu. The Directory is deleted.

FIGURE 14

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ProjectorNet for Administrators

ProjectorNet Maintenance

There are a number of tasks that need to be performed in order to maintain ProjectorNet should a problem occur. The following topics discuss the functions needed for maintaining the ProjectorNet software.

Service Control Manager

The Microsoft Service Control Manager (also an MMC snap-in) is used to manage the services on Windows 2000 computers, set recovery steps that take place if a service fails, and create custom names and descriptions for services so that you can easily identify them. The four InFocus services (Administration, Locator, Serial Filter and Directory discussed in” Service Control Manager” below) are maintained through the Service Control Manager.

Starting, Stopping and Pausing Services

The only reason to start, stop or pause a service is to change a setting would be due to a port or setting conflict, or for diagnostic reasons.

Starting and stopping the four InFocus services is done independently - they cannot be stopped by the same action. Of the four services, the ProjectorNet Administration Service is the only service which can be paused.

To start, stop, or pause a service, perform the following steps:

1 Navigate to

Start > Settings > Control Panel > Administrative Tools > Services

and select one of the following four services in the Services window (

• InFocus Projector Administration Service

FIGURE 15):

• InFocus Locator Service

• InFocus Directory Service

• InFocus Serial Filter Service

Page 47

FIGURE 15

Windows 2000 Services Window

2 Scroll down the list and select the service you want to stop,

start, or pause.

3 Double-click your choice and select the

Start, Stop or Pause

button in the specific service’s dialog box.

Right-click your choice and select the

Start, Stop, or Pause

option.

InFocus Projector Administration Service

The InFocus Projector Administration Service communicates with the projectors and stores the state of each projector in the database. The stored information can include remaining lamp life, or a maintenance step that needs to be performed. Administrators can start, stop, or pause this service.

Pausing, rather than stopping, is recommended as pausing keeps the polled list intact, although the projectors are not polled while the system is paused.

When the InFocus Projector Administration Service is stopped, the list of polled projectors clears from the screen, as it displays live and not stored data. When the service is restarted, the projectors again become visible once they are polled.

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ProjectorNet for Administrators

InFocus Locator Service

The InFocus Locator Service is a central service where the ProjectorNet MMC snap-in initially reports when installed, and where the administrative software is installed. The InFocus Locator Service assigns ProjectorNet a specific location to report to once its initial location is recorded. The InFocus Locator Service locates all of the other services, the administrative and directory services. The InFocus Locator Service is also responsible for authenticating the user’s login account and privilege level.

Systems Administrators can start and stop this service but cannot pause it. Stopping the InFocus Locator Service does not result in any loss of data.

InFocus Directory Service

The InFocus Directory Service is responsible for storing and then providing the location of projectors and other resources. Administrators can start and stop this service but cannot pause it. Stopping the InFocus Directory Service does not result in loss of data.

InFocus Serial Filter Service

The InFocus Serial Filter Service is a Windows NT service that is responsible for forwarding commands from an A/V control system (such as Crestron or AMX) to projectors. While forwarding commands, it filters out “heartbeats” and unwanted characters that may originate with the responses travelling from projectors to the control system.

Startup Type

The Startup Type options define how the service is activated. Your choices are:

• Automatic – Service starts automatically when the system

starts. This is the default.

• Manual – Service must be started manually.

• Disabled – Prevents the service from being started by the

user or a dependent service. This is not a common choice, as the service will not function if it is disabled.

Page 49

To specify the Startup Type, perform the following step:

Navigate to

Start > Settings > Control Panel > Administrative Tools > Services

and double-click the InFocus service whose startup type you wish to change in the Properties dialog box. Then select

Ty p e

and choose the type of startup that works best for you.

Startup

Event Viewer

The Event Viewer (FIGURE 16), which is part of the Windows 2000 Operating System and not ProjectorNet, allows Administrators to view a list of given events. These events are registered by the respective services (Administrative, Locator, Directory, or SQL Server).

To open the Event Viewer, navigate to

Start > Programs > Administrative Tools > Event Viewer

IGURE 16

Event Viewer

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ProjectorNet for Administrators

The Event Viewer lists events by:

• Ty p e - This column contains the following event types:

• Error - A significant problem, such as loss of data or loss of

functionality. For example, if a service fails to load during startup, an error is logged.

• Information - An event that describes the successful opera-

tion of an application, driver, or service. For example, when a network driver loads successfully, an Information event is logged.

• Warning - An event that is not necessarily significant, but

may indicate a possible future problem. For example, when disk space is low, a warning is logged

• Success Audit - An audited security access attempt that suc-

ceeds. For example, a user's successful attempt to log on to the system is logged as a Success Audit event.

• Failure Audit - An audited security access attempt that fails.

For example, if a user tries to access a network drive and fails, the attempt is logged as a Failure Audit event.

• Date - This column contains the date that the recorded event

took place.

• Time - This column shows the time the recorded event took

place.

• Source - This column includes the service that recorded the

event.

• Category - This column includes the following categories for

the ProjectorNet software:

• General – Information regarding the behavior of the service.

• Polling – Events related to projector polling.

• Discovery – Events related to the recognition of new projec-

tor’s by the Projector Administration Service.

• Program Value – Internal service settings.

• Fatal Error – The service cannot continue and stops when

the event is logged in the Event Viewer.

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• Error – The service is not shut down yet, but there is a prob-

lem critical for the user to address. In a few seconds or minutes the service may go into fatal error and shut down. This is an event that needs immediate attention and actions need to be taken.

• Event - This column contains the event ID, which is a number

corresponding to each kind of event. For example, each Stop event is identified by the same number. Double-click an event to open the Event Properties box, (

FIGURE 17) which contains a

description of the selected event.

Event Example from the Event Detail dialog box

• User

- This column always displays N/A for events originating

from the ProjectorNet Administration Software.

• Computer - This column designates the computer name where

the event originated.

FIGURE 17

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ProjectorNet for Administrators

Filtering Events

Filtering events, which is part of the Windows 2000 Operating System and not ProjectorNet, is helpful because the Event Viewer may display several hundred events, making it difficult to locate events that you want to see immediately. By filtering events you can arrange the Event Viewer to best fit your needs.

To filter events, perform the following steps in the Event Viewer:

1 Select

View from the menu bar, then select Filter Events to open

the System Log Properties dialog box (

FIGURE 18).

FIGURE 18

Filter tab, System Log Properties dialog box

2 Enter specifications for filtering as follows:

• In the Event Types section, select the check box for the event

you want to see. For example, if you want to see events that warrant immediate attention, select the

Warning and Error

check boxes.

Page 53

• In the Event Source drop-down box, select any of the Service

Control Manager

options to filter in events from the InFocus

services.

• In the Category drop-down box, select All.

• If there is an event involving a specific user, enter the user’s

network name in the

• If there is an event involving a specific computer, enter the

computer’s network name in the

• In the From section, select the starting and ending dates and

User text box.

Computer text box.

times that you want filtered into the Event Viewer using the various drop-down boxes.

• To return to the default criteria, select the Restore Defaults

button.

• To turn off event filtering, select the View menu and click All

Records

3 Select

OK. Your filtered events appears as requested in the

Event Viewer (

FIGURE 19).

FIGURE 19

Event Viewer with filter on for “Error“

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ProjectorNet for Administrators

Page 55

PROJECTORNET FOR THE END-USER

Overview

This chapter is intended for the end-users (those in the Facilities and Help Desk user categories) of ProjectorNet. It provides instructions on installing, setting up, and running the software to manage and troubleshoot networked projectors.

System Requirements

The following two topics contain the hardware and software requirements for installing the ProjectorNet client software.

• Client System Requirements

•

Windows 98/NT/2000/Me system connected to the corporate network with access to the server containing ProjectorNet.

• Pentium

• 64 MB RAM minimum

• 250 MB free disk space

• CD-ROM

• E-mail program

III 350 MHz or higher

The “Installation” topic in this

chapter is written for the client

application used by the Facilities

and Help Desk User Categories.

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ProjectorNet for the End-User

Installation

This section lists the information you need to have on hand while installing the ProjectorNet client software, along with the steps for installing the software.

Information Needed for Installation

The following lists the information you need to have at hand when starting the client installation process.

• The name of the machine on which your are installing the Pro-

jectorNet client software.

• The password for the machine on which your are installing the

ProjectorNet client software.

• Name and IP address of the machine where the ProjectorNet

client system is installed.

Installation Steps

Perform the following steps to install the ProjectorNet MMC Client software:

1 Exit all programs.

2 At the ProjectorNet CD’s main menu, click the

button and navigate to

Start > Run > enter X:\Setup where X

represents the letter of your CD drive and click

3 At the Installation menu, click the

ProjectorNet MMC Client

Install Product

OK.

button.

4 Read and accept the license agreement. Click

Next.

5 Although the default location is recommended, if you prefer a

different location for the program files, browse to the preferred location. Click

6 Enter the

IP Address of the machine on which you are install-

ing the software (ProjectorNet Locator Service). Click

Next.

7 After the installation completes, start the ProjectorNet MMC

snap-in by clicking the

Start MMC window button.

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Using ProjectorNet

Launch ProjectorNet by navigating to:

Start > Programs > InFocus Tools > ProjectorNet

and selecting the ProjectorNet Administration Console (

ProjectorNet MMC Snap-in. Once selected, the

FIGURE 20) opens. The Pro-

jectorNet Administration Console contains nodes and subnodes in the Scope Pane on the left and subnodes in the Results Pane on the right.

Whenever you select a new node

or subnode in the Scope Pane, the

column categories at the top of the

Results Pane will change. For an

explanation of theses categories,

see “Menu Items, Tool Bar Icons,

and Results Pane Options” on

page 74.

FIGURE 20

The ProjectorNet MMC Snap-in

Inside the ProjectorNet Administration Console are the following five nodes:

• Services

• Users

• Events

• Projectors

• Directory

Each of these nodes and subsequent subnodes manages specific activities in ProjectorNet. Two of these nodes, Services and Users, cannot be configured by ProjectorNet end-users. As noted in the previous sections, only the ProjectorNet administrator can work with these two nodes.

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ProjectorNet for the End-User

Services

The ProjectorNet Services are a collection of Windows 2000 Services that reside on a server running the Windows 2000 server operating system. The overall server functions are broken down into smaller functional blocks that are implemented in individual Windows 2000 Services. The smaller functional blocks are:

• Master Service

• Administration Service

• Directory Service

The information contained in the Services is placed there when the software is installed on the server by the ProjectorNet Administrator, and cannot be edited. If you want to read more about the Services node, see “Services Overview” on page 24.

Users

ProjectorNet permits the creation of the following three User Categories.

• Administrator - Similar to a network administrator the Projec-

torNet administrator is allowed to modify all projector attributes, users, servers, and directories.

• Facilities User - An end-user category member, the Facilities

User designation provides network privileges for viewing all preventative maintenance statuses and alerts. For example, the group in charge of Events (see “Events” on page 53), such as filter cleaning or lamp replacement, would be set up as a Facilities User.

• Help Desk User - Also an end-user category member, the Help

Desk User designation provides network privileges for viewing all help desk statuses, and control issues. For example, the group in charge of monitoring all projectors would be set up as a Help Desk User.

Users requiring only Facilities or Help Desk privileges may run under any of the three supported operating systems - Windows 98, Windows 2000, and Windows Me operating systems.

Page 59

For greater detail and tables that contain privileges for each user category, see “User Categories” on page 7.

You should have been set up as a user in the ProjectorNet database by your administrator prior to installing the ProjectorNet client software on your computer. If you have any problems accessing ProjectorNet following the installation process, or if you want your privileges adjusted, contact your ProjectorNet administrator.

Events

ProjectorNet allows the intelligent monitoring of networked projectors by Facilities Users. It is one of the most important tools for users in the Facilities User category.

The ProjectorNet server constantly polls the projectors for their current status, and determines when maintenance attention is required. In ProjectorNet, these are referred to as events and they are defined and reported using the nodes:

Event Definitions, Master Event Log, and New Events.

Event node and three sub-

When you are looking for something that has gone wrong or may be going wrong in the near-future with a ProjectorNet-monitored projector, the Events node is where to find it.

By highlighting and right-clicking a

node and its subnodes you can

access the Action and View menu

bar items and their options.

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ProjectorNet for the End-User

Event Definitions

The Event Definitions list the various maintenance events supported by the ProjectorNet software, and provides Facilities Users with tools to set event parameters.

Supported events, along with a description, and any event parameters are shown in the following table.

Event Description Parameters

Low Lamp Life The reported lamp life

from the projector has passed the selected percentage of rated lamp life.

Possible Projector Theft

Projector Overheat The internal tempera-

Filter Change Fan RPMs have

This event is triggered when the ProjectorNet service is no long able to communicate with the projector (it has been disconnected or the power removed).

ture of the projector is over recommended maximum.

exceeded maximum recommended due to clogged filter.

Percentage of rated lamp life in 5% increments from 75% to 100% or as an absolute number of remaining hours

None

Fan Stuck The projector’s fan is

no longer revolving.

Events Definitions (

FIGURE 21) may be configured to send an e-

None

mail message when an event occurs. The e-mail includes information regarding:

• Event type

• Location of the projector

• Projector model

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Each event has a its own e-mail address field, so different events can be directed to different individuals or groups. For example, in most companies the Low Lamp Life event would be directed to an employee in Facilities, while the Possible Projector Theft event could be sent to a Security Department member.

FIGURE 21

Events Definitions subnode

Perform the following tasks to enable e-mail notification for any of the events:

1 Select

Event Definitions in the Scope Pane.

2 Double-click the event you want to enable in the Results Pane

and access the Event Properties dialog box (

3 Select the check box in the

Notification section to enable e-mail

FIGURE 22).

messages alerting you of an event.

4 Enter an e-mail address in the

5 Click the

OK button, or the Apply button if you have more

E-mail Address text box.

changes to make.

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ProjectorNet for the End-User

Low Lamp Life is the only event

where parameters may be

entered. All other events have no

parameters. Adjust the Event

Parameters to a notification period

that works best for you.

IGURE 22

Event Properties dialog box

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Master Event Log

The Master Event Log displays all generated events regardless of whether e-mail notification was active for the specific event, or not. Entries in the Master Event Log are retained until a user deletes them. You can view the list by location, event type, date, and more in order to provide fast access to the data that’s important to you.

To delete an entry in the Master Event Log:

1 Right-click the event in the Results Pane.

2 Select

The

Delete from the ensuing menu.

Export List… is a menu item that allows all, or selected

entries, to be exported into either a text or comma-delimited data file.

Perform the following steps to export all entries in the Master Event Log:

1 Right-click the Master Event Log in the Scope Pane, or from

the menu bar.

2 Select

Export List in the ensuing menu.

3 Navigate to the Master List *.txt file in the ProjectorNet folder

and select

Save.

Perform the following steps to export one or more but not all of the entries in the Master Event Log:

1 Select the Master Event Log in the Scope Pane.

2 Right-click the event or event entries you want to export in the

Result Pane.

3 Select

Export List in the ensuing menu.

4 Navigate to the Master List *.txt file in the ProjectorNet folder

and select

Save.

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ProjectorNet for the End-User

New Events

The New Events subnode functions much the same as the Master Event Log, except that only new events are displayed in this subnode (

FIGURE 23).

FIGURE 23

New Events log subnode

Once an event appears in the New Events subnode, for example, a Lamp Life Threshold event, if can only be removed aftre being handled. Once the lamp is replaced, you need to tell ProjectorNet that you have handled the event.

Perform the following steps to let ProjectorNet know that an event has been handled:

1 Select the New Events subnode in the Scope Pane.

2 Double-click the event that has been handled in the Results

Pane.

3 In the event’s Properties dialog box (

in the

4 Select the

Event has been handled check box.

OK button.

FIGURE 24), place a check

An event entry marked as handled stays in the New Event Log until the log is refreshed (via a right-click on the entry to display the menu item or toolbar button), or when ProjectorNet is restarted.

Page 65

FIGURE 24

Event Properties dialog box with Event has been Handled check box

Projectors

The Projectors node is a very important tool for both the Facilities and Help Desk ProjectorNet users. From the Projectors node you can:

• Power projectors on and off.

• Change the projector's source from video to computer 1 to com-

puter 2 (number and type of inputs vary per projector).

• Change the image orientation from standard to ceiling mount,

or rear projection.

• View remaining lamp hours.

• Change or add the identification for a projector’s asset number

and three user-defined fields.

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ProjectorNet for the End-User

The Projector node contains two subnodes:

• Projector Models

• Installations

Projector Models

The Projector Models subnode allows Facilities and Help Desk users to view operational and parametric information about specific projector models, such as rated lamp life hours in each model’s Properties dialog box (

FIGURE 25). This information is

necessary for the ProjectorNet software to correctly display projector status. The model information is read-only. You can view the data for a specific projector model, but it cannot be edited.

The model information indicates the characteristics supported by a projector and is entered by the

Projector Model Information file

discussed below.

To view a projector’s property box highlight it in the Results Pane, right-click it, and select the

Properties option.

FIGURE 25

Projector properties dialog box

Page 67

InFocus produces a Projector Model Information file for each projector model supported by the ProjectorNet software. The

tor Model Information

files are included with each release of the

Projec-

ProjectorNet software. These files are extremely important for the Facilities and Help Desk users because they detail all of the important information you need to know about of your projector models. It would be difficult to properly maintain the projectors on ProjectorNet without this information.

As new projectors are introduced by InFocus between ProjectorNet releases, the latest translator .dll files and model information files are made available to customers on the InFocus ProjectorNet website.

The Projector node provides a menu item to allow users to import

Projector Model Information files into the ProjectorNet system.

ProjectorNet extracts the data from the

tion

file and adds it to the internal database maintained by the

Projector Model Informa-

Administration Server. If the projector model already exists in the database, then the new information is applied as an update. Importing a PMI file is only necessary when your projector model is not in the database.

To import projector information, perform the following steps:

1 Right-click the

Projector Models subnode in the Scope Pane.

2 In the Import Projector Model Information dialog box

(

FIGURE 26), enter the name of or browse to the *.PMI file you

want to import.

3 Select the

OK button.

FIGURE 26

Import Projector Model Information dialog box

Page 68

ProjectorNet for the End-User

ProjectorNet extracts the data from the Projector Model Informa-

tion

file and adds it to the internal database maintained by the Administration Server. If the projector model already exists in the database, then the new information is applied as an update.

Projector models can be deleted from the Results Pane by highlighting the model, right-clicking it, and selecting

Delete from the

menu.

Installations

The Installations subnode displays a list of all network projectors that have been added to the ProjectorNet system. This list is visible in the Results Pane when

Installations is selected in the Scope

Pane.

The Installations subnode is where you can add, edit, or delete projectors. It is also where you remotely manage a projector’s functions.

Perform the following steps to add a projector to an installation:

1 Right-click

jector

2 In the Add a Projector dialog box (

Installations in the Scope Pane and select Add a Pro-

FIGURE 27), enter the projec-

tor’s IP Address, and select the projector model and location from the drop-down list boxes.

3 Select

Next when you are ready.

Page 69

FIGURE 27

Add a Projector dialog box

4 In the Shutdown Schedule dialog box (FIGURE 28), enable or

disable an automatic shutdown for the projector via the

Auto Shutdown

checkbox.

Enable

Page 70

ProjectorNet for the End-User

IGURE 28

Add a projector Auto Shutdown setup

5 If enabling auto shutdown, place a check in the check box next

to the days when the shutdown is to be applied.

6 If enabling auto shutdown, select the time when the shut-

down is to be applied from the

7 If an auto shutdown is not required, deselect the

Shutdown

8 Select the

check box.

Finish button when you are ready.

Shutdown time drop down box.

Enable Auto

Keep in mind that after projectors have been globally shut down, they will eventually need to be manually powered up again. This can be done through the Multiple Projector Setting explained on page 71.

Page 71

Once a projector has been added to ProjectorNet its functions can be managed by Facilities and Help Desk users. Perform the following steps to manage a projector’s functions:

1 From the Installations subnode, double-click a projector in the

Results Pane.

2 In the Projector Properties box (

FIGURE 29), note that you can

manage the following projector functions:

• Power a projector on and off (Current Status tab).

• Set a projector’s source based on its Projector Model Infor-

mation file (Current Status tab).

• Set a projector’s image orientation based on if is set up for

standard, ceiling, or rear projection (Current Status tab).

• View a projector ’s remaining lamp hours (Current Status

tab).

• Set a projector’s asset number and three user-defined fields

(Identification tab).

FIGURE 29

Projector Properties box - Current Status tab

Page 72

ProjectorNet for the End-User

IGURE 30

Projector Properties box - Identification tab

3 Once you have managed the functions of a projector, select the

OK, Cancel, or Apply button depending upon your needs.

To edit a p roject or ’s information based upon what was entered when it was added to ProjectorNet, perform the following steps:

1 Right-click the projector to be edited in the Results Pane.

2 Select

3 In the Projector Information Properties box (

Projector Information from the ensuing menu.

FIGURE 31), make

whatever changes you need to make to:

• Projector model (General tab).

• Projector location (General tab).

• Projector IP information (General tab).

• Projector port (General tab).

• Projector auto shutdown (Shutdown Schedule tab - see FIG-

URE 28).

Page 73

FIGURE 31

Projector Information Properties box

4 Once you are finished, select the OK, Cancel, or Apply button

depending upon your needs.

Perform the following steps to delete a projector:

1 Right-click the projector to be deleted in the Results Pane.

2 Select

Delete in the ensuing menu.

3 Confirm your choice and select

from ProjectorNet.

Ye s to delete the projector

Page 74

ProjectorNet for the End-User

categories

Description Useful description of

server services

Services Node Server Type Master Server; Admin-

istration Server; Directory Server

Description Useful description of

server services

Server Subnode Server Machine name of

server

Type Identifies subnode type

from: Master Server Administration Server Directory Server

Status Indicates running vs.

stopped status

Users Node User Group Type Identifies sub-node

categories

Description Short description of

sub-node categories

Users Subnode Name Identifies the users

that were defined by administrator

Admin Lists users with Admin

privileges

Facilities Lists users with Facili-

ties privileges

Help Desk Lists users with Help

Desk privileges

Primary Admin Identifies the primary

ProjectorNet administrator

Events Node Projector Events Identifies sub-node

categories

Page 83

ProjectorNet Console Item

Results Pane Item Action

Description Short description of

sub-node categories

Events Definitions Subnode

Master Event Log and New Event Subnodes

Event Type List of projector

events supported with email notification

E-Mail Notification Address

Email address to be contacted when event is detected

Event Type Identifies event type

from set of supported events

Time Occurred Date that event

occurred

Projector Identifier for projec-

tor model from Model Info List

Location Identifies location for

installed projector

Event Description Short description of

event

Projectors Node Projector Info & Status Identifies sub-node

categories

Description Short description of

sub-node categories

Model Info Sub-Node Projector Model List of available sup-

ported models (defined by model info files)

Rated Lamp Life Data retrieved from

Projector Model Info file

Installations Sub-Node Location Selection from loca-

tions list

Model Selection from sup-

ported projectors

Page 84

Appendix

ProjectorNet Console Item

Directory Node Directory Group Type Lists the sub-nodes

Directory Sub-Node Directories Type Lists the sub-nodes

Results Pane Item Action

Status One of available Sta-

tus Conditions: Disconnected Unknown Connected Projector Off

(child nodes)

ProjectorNet Software Options

Description Part Number

Demo Software with 1-seat * Live Key

Software upgrade with 5-seat Live Key

Software upgrade with 20-seat Live Key

Software upgrade with 50-seat Live Key

Software upgrade with 100-seat Live Key

* A “seat” is a projector.

SW-4PN-1CD

SW-PN-5

SW-PN-20U

SW-PN-50U

SW-PN-100U

Page 85

ProjectorNet Accessories

Description Part Number

Network Adapter-110V (US version) and Cable Kit

Network Adapter -110V (US version) and CableWizard adapter

Network Adapter -220V (EU version) and Cable Kit

Network Adapter -220V (EU version) and CableWizard adapter

Cable Kit - includes all possible cable combinations required for projector install—exclud- ing LP700 series

Cable Kit - includes cable combinations required for projector install—LP700 series only

Mouse Cable 4 meter 301102

HW-PN-AC1

HW-PN-AA1

HW-PN-EC1

HW-PN-EA1

SP-PN1-CBLS

SP-PN1-CBLS2

PC Mouse Adapter RS232 301103

6' Straight through DB25 pin (male) to DB9 (male)

6' Null Modem cable DB25 pin (male) to DB9 (Female)

CableWizard to RS-232 Adapter for LP-700 series projectors only

Network Adapter -110V (US) HW-PN-A

Network Adapter -220V (European version)

210-0235-xx

210-0236-xx

SP-CWRS232

HW-PN-E

For projector-specific cable configurations, consult the ProjectorNet support website at

www.infocus.com/projectornet.

Page 86

Appendix

Page 87

GLOSSARY

DHCP – Dynamic Host Configuration Protocol

Software that automatically assigns IP addresses to client stations logging onto a TCP/IP network. It eliminates having to manually assign permanent IP addresses. DHCP software typically runs in servers and is also found in network devices such as ISDN routers and modem routers that allow multiple users access to the Internet. Newer DHCP servers dynamically update the DNS servers after making assignments.

DNS – Domain Name System

Name resolution software that lets users locate computers on a UNIX network or the Internet (TCP/IP network) by domain name. The DNS server maintains a database of domain names (host names) and their corresponding IP addresses.

For Windows networks using TCP/IP, the counterpart to DNS is WINS. In a Windows-only network, only WINS needs to be used. In a mixed Windows/UNIX environment, the Microsoft DNS server integrates the two. When a UNIX station wants to resolve the name for a PC, it queries the Microsoft DNS server, which in turn queries the WINS server if it does not already have it. The most recent releases of Windows 2000, ME, and XP do not need a WINS server and are heavily reliant on DNS for their active directory and network components.

IP – Internet Protocol

The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP accepts "packets" from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a "datagram" to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit (MTU) of the network.

Page 88

Glossary

Legacy Projectors

A legacy projector is an InFocus, ASK, or Proxima projector that your organization is presently using, but is not presently network-compatible. Through the use of Network Adapters, legacy projectors can be made network-compatible and available to be managed by ProjectorNet.

ProjectorNet Software

The ProjectorNet software is an application integral to the projector which interrogates the projector. When the Network Adapter is polled by the ProjectorNet software, it provides such information as location, operating status, bulb life, etc.

MMC – Microsoft Management Console

Network management software from Microsoft for Windows NT and Windows 2000 that provides a hierarchical view of resources similar to an Explorer view. Microsoft Management Console (MMC) provides the software framework, and "snap-in" components from Microsoft and third parties add the actual device management.

MSDE – Microsoft Data Engine

The MSDE is a smaller database engine, compatible with Microsoft SQL Server 7.0, designed and optimized for use on smaller computer systems, such as a single user computer or small workgroup server.

NIC – Network Interface Card

A printed circuit board that plugs into both the clients (personal computers or workstations) and servers and controls the exchange of data between them. The network adapter provides services at the data link level of the network, which is also known as the "access method" (OSI layers 1 and 2).

SCM – Service Control Manager

The part of Windows NT that launches background tasks. Developers can write executable programs that run under the control of the SCM.

Page 89

SMTP – Simple Mail Transfer Protocol

The standard e-mail protocol on the Internet. It is a TCP/IP protocol that defines the message format and message transfer agent (MTA), which stores and forwards the mail. SMTP was originally designed for only ASCII text, but MIME and other encoding methods enable program and multimedia files to be attached to e-mail messages.

SMTP servers route SMTP messages throughout the Internet to a mail server which provides a message store for incoming mail.

TCP/IP – Transmission Control Protocol/Internet Protocol

TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.

TCP/IP is a routable protocol, and the IP part of TCP/IP provides the routing capability. In a routable protocol, all messages contain not only the address of the destination station, but the address of a destination network. This allows TCP/IP messages to be sent to multiple networks within an organization or around the world, hence its use in the worldwide Internet

Page 90

Glossary

Page 91

INDEX

Activation Code 17

Installation 16

Adding a Directory sub-level 39, 70

Adding a Projector 62

Adding a top Directory level 38, 69

Adding a User 31

Administration Console 22

Administration Service 26

Administrator 30

Administrator User Category 7

AMX 15

Assistance

technical 3

Auto Shutdown 27, 64

Cable Kit 79

Client System Requirements 49

components 5

Crestron 15

database 5

Default Shutdown Schedule 27

Delete a Projector Model 62

Deleting a User 32

Deleting Directory levels 39, 71

Directory 68

adding a sub-level 39

adding a top level 38

adding sub-levels 70

Deleting levels 39

deleting levels 71

Multiple Projector settings 71

Refresh 72

Rename 72

Directory level

adding a 69

Directory node 36

Directory Service 28

Documentation 6

edit a projector’s information 66

Editing a User’s Privileges 32

e-mail

Events 32, 54

support address 3

E-mail Notification 20

Enable Auto Shutdown 27, 63

enabling e-mail

Events 55

End-users 49

error message 19

Event

Category 44

Computer 45

Date 44

Event ID 45

exporting 34

Source 44

Time 44

Type 44

User 45

Event Definitions 32, 54

Event Viewer 43

Filtering events 46

Events 53

e-mail 55

Filtering 46

Events monitoring 53

Export List 57

Facilities User 8, 30

Filtering events 46

Handling Events 58

Hardware requirements

Page 92

Index

server 14

Help Desk User 30

HTML help 6

InFocus Customer Service

e-mail address 3

phone number 3

Web address 3

InFocus Directory Service 42

InFocus Locator Service 42

InFocus Projector Administration Ser-

vice 41

InFocus Serial Filter Service 42

InFocus services 40

Installation

Activation Code 16

client application 50

information needed 15

ProjectorNet MMC Client 18

Software Key 16

steps 16

Installation error message 19

Installations subnode 62

Internet Information Services (IIS) 20

Legacy compatibility 7

legacy projectors 7

Maintenance tasks 40

Master Event Log 34, 57

Master Service 25

Microsoft Exchange 16

MMC Snap-in 13

User Interface 6

monitoring Events 53

MSDE database 5

MSSQL error message 19

Multiple Projector settings

Directory 71

Network Adapter 7

network connectivity options 6

New Event Log 34

New Events 58

nodes 14

Optional Connectivity Configurations

Pausing a Service 40

PMI file 61

Power a projector on and off 65

ProjectionLink PL-300 15

projector connectivity 15

projector information

importing 61

Projector Installations 36

Projector Model Information file 35, 61

Projector Models 60, 61

Projector node 34

Projector properties 35, 60

ProjectorNet

back-office server software 5

components 5

maintaining the software 40

overview 1, 5

services 24

setup 22

software 5

starting the client software 51

ProjectorNet Administration Console

22, 51

ProjectorNet e-mail server 20

ProjectorNet MMC Client

Installation 18

ProjectorNet MMC Snap-in 22

ProjectorNet Services 52

Projectors 59

Installations subnode 62

Page 93

Quick Start Guide 6

Results Pane 14

Scope Pane 14

Service and Support

website address 3

Service Control Manager 40

Services 24, 52

Shutdown Schedule 27

SMTP Virtual Server 20

Software Key 17

Installation 16

SQL Server and MSDE 16

Starting a service 40

Startup Type

Services 42

Stopping a Service 40

subnodes 14

System Architecture 9

System Requirements

client 49

server 14

who should read 1

warranty information 3

website

support 3

Windows 2000

Administrative Privileges 30

services 24

Windows 2000 Server 5

Technical support

how to find 3

usage model

ProjectorNet 10

User

adding a 31

deleting 32

User Categories 7, 30, 52

editing privileges 32

user interface 6

User’s Guide

printing 1

ProjectorNet 1

Page 94

Index

Page 95

End-user License Agreement

For InFocus ProjectorNet SOFTWARE

IMPORTANT-READ CAREFULLY. This End-User License Agreement ("EULA") is a legal AGREEMENT between you and InFocus Corporation ("InFocus") for the ProjectorNet product identified above, which product includes computer software and may include associated media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this EULA, then DO NOT install or use the SOFTWAR E P ROD UC T.

SOFTWARE PRODUCT LICENSE

The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.

1 GRANT OF LICENSE. This EULA grants you the following

rights:

You may install and use one copy of the SOFTWARE PRODUCT, or any prior version thereof for the same operating system, on a single computer.

STORAGE/NETWORK USE. You may also store or install a copy of the SOFTWARE PRODUCT on a storage device, such as a network server, to use the SOFTWARE PRODUCT on your other computers over an internal network, and to distribute the SOFTWARE PRODUCT to your other computers over an internal network.

2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not modify, reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation of components. The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one computer.

NOT FOR RESALE. This SOFTWARE PRODUCT is NOT FOR SALE OR RESALE and as such you may not use or transfer

Page 96

the SOFTWARE PRODUCT for commercial purposes nor sell, or otherwise transfer it for value. Commercial purposes include the use of the SOFTWARE PRODUCT in the creation of publicly distributed computer software.

Rental. You may not rent, lease, or lend the SOFTWARE PRODUCT to any party.

Software Transfer. You may permanently transfer all of your rights under this EULA, provided you (a) retain no copies, (b) transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades, this EULA, and, if applicable, the Certificate of Authenticity), and (c) the recipient agrees to abide by all of the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade, any transfer must include all prior versions of the SOFTWARE PRODUCT and all of your rights therein, if any.

Support Services. At InFocus sole discretion, InFocus may provide you with support services related to the SOFTWARE PRODUCT ("Support Services"). The provision and use of Support Services is governed by the InFocus policies and programs described in the SOFTWARE PRODUCT user manual and/or in "online" documentation. Any supplemental software code provided to you as part of the Support Services shall considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA. With respect to technical information you provide to InFocus as part of the Support Services, InFocus may use such information for its business purpose, including for product updates and development. InFocus will strive to utilize such technical information in a form that does not personally identify you.

Termination. Without prejudice to any of InFocus' other rights, InFocus may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT and all of its component parts; to this end you grant to InFocus the right to, with or without notice, monitor your Internet accessible activities for the purpose of verifying SOFTWARE PRODUCT performance and/or your compliance with the terms hereof, including, but not limited to the remote monitoring and verification of your implementation, use and duplication of the SOFTWARE PRODUCT

Page 97

3 UPGRADES. If the SOFTWARE PRODUCT is labeled or oth-

erwise identified by InFocus as an "upgrade", you must be properly licensed to use a product identified by InFocus as being eligible for the upgrade in order to use the SOFTWARE PRODUCT. A SOFTWARE PRODUCT labeled or otherwise identified by InFocus as an upgrade; replaces and/or supplements the product that formed the basis for your eligibility for such upgrade. You may use the resulting upgraded product only in accordance with the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade of a component of a package of software programs that you licensed as a single product, the SOFTWARE PRODUCT may be used and transferred only as part of that single product package and may not be separated for use on more than one computer.

4 COPYRIGHT AND TRADEMARKS.

All title, trademarks and copyrights in and pertaining to the SOFTWARE PRODUCT (including but not limited to any images, photographs, animation, video, audio, Music, text, and applets incorporated into the SOFTWARE PRODUCT), the accompanying, printed materials and any copies of the SOFTWARE PRODUCT are owned by InFocus. The SOFTWARE PRODUCT is protected by copyright and trademark laws and international treaty provisions. You must treat the SOFTWARE PRODUCT like any other copyrighted for archival purposes, and you may not copy the printed materials, if any, accompanying the SOFTWARE PRODUCT.

You may not remove, modify or alter any InFocus copyright or trademark notice from any part of the SOFTWARE PRODUCT, including but not limited to any such notices contained in the physical and/or electronic media or documentation, in the InFocus Setup Wizard dialogue or 'about' boxes, in any of the runtime resources and/or in any web-presence or webenabled notices, code or other embodiments originally contained in or dynamically or otherwise created by the SOFTWAR E P ROD UC T.

5 DUAL-MEDIA SOFTWARE. You may receive the SOFTWARE

PRODUCT in more than one medium. Regardless of the type

Page 98

or size of the medium you receive, you may use only that one medium that is appropriate for your single computer. You may not loan, rent. lease, or otherwise transfer the other medium to another user, except as part of the permanent transfer (as provided above) of the SOFTWARE PRODUCT.

6 U. S. GOVERNMENT RESTRICTED RIGHTS. The SOFT-

WARE PRODUCT and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the U. S. Government is subject to restrictions as set forth in subparagraph C (1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c) (1) and (2) of the Commercial Computer Software Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is: InFocus Corporation, Inc., 27700B S.W. Parkway Avenue, Wilsonville, OR 97070, USA.

7 MISCELLANEOUS

If you acquired or use this SOFTWARE PRODUCT in the United States, this EULA is governed by the laws of the State of Oregon. If this SOFTWARE PRODUCT was acquired and is used exclusively outside of the United States, then local law may also apply. Should you have any questions concerning this EULA, or if you desire to contact InFocus for any reason, please contact the InFocus distributor serving your country, or write: InFocus Corporation, Inc. at the address referenced in Section 6 above.

8 WARRANTY STATEMENT

WA RR AN TY

You agree that this SOFTWARE PRODUCT is provided by InFocus “AS IS” without any warranty of any kind. InFocus has no responsibility or liability for any bug or defect fixes or service support. ACCORDINGLY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW NO WARRANTIES ARE PROVIDED BY INFOCUS, AND INFOCUS AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED

Page 99

WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE SOFTWARE PRODUCT AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS, WHICH VARY FROM STATE/JURISDICTION TO STATE/ JURISDICTION. To the extent implied warranties may not be entirely disclaimed but implied warranty limitations are allowed by applicable law, implied warranties on the SOFTWARE PRODUCT, if any, are limited to ninety (90) days.

LIMITED WARRANTY ON MEDIA

Notwithstanding the foregoing, InFocus warrants the media on which the InFocus Software is recorded and delivered by InFocus to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of original purchase. Your exclusive remedy under this Section shall be, at InFocus’s option, a refund of the purchase price of the product containing the InFocus Software or replacement of the InFocus Software which is returned to InFocus or an InFocus authorized representative with a copy of the receipt. THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES ON THE MEDIA INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, OF SATISFACTORY QUALITY, AND OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF ORIGINAL PURCHASE. THE LIMITED WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY MADE TO YOU AND IS PROVIDED IN LIEU OF ANY OTHER WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION OR PACKAGING. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION.

Page 100

9 LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT

PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INFOCUS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF INFOCUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Product Name: InFocus ProjectorNet

010-0317-00 *010-0317-00*

InFocus ProjectorNet User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual