InFocus MVP100, INV100 User Manual
CONTENTS
Phone Overview ................................................................................................................................................................................................. 4
Front Side ...................................................................................................................................................................................................4
Back Side....................................................................................................................................................................................................5
Control Panel ..............................................................................................................................................................................................6
Phone Capabilities and Requirements ........................................................................................................................................................8
Menu Overview .................................................................................................................................................................................................. 9
Status Icons ................................................................................................................................................................................................9
Use the Soft Keys .....................................................................................................................................................................................10
Navigate the Menu System.......................................................................................................................................................................11
Incoming and Outgoing Calls ...........................................................................................................................................................................12
Make a Call ...............................................................................................................................................................................................12
Respond to a Call ......................................................................................................................................................................................13
Hold and Resume Calls .............................................................................................................................................................................14
Transfer Calls ............................................................................................................................................................................................14
Switch between Lines 1, 2, and 3 .............................................................................................................................................................14
Listen to Messages ...................................................................................................................................................................................14
Turn Call Forwarding On/Off .....................................................................................................................................................................15
Program Call Forwarding ..........................................................................................................................................................................15
Answer Calls Automatically ...................................................................................................................................................................... 16
Turn Do Not Disturb On/Off ....................................................................................................................................................................... 17
Missed Calls ....................................................................................................................................................................................................18
Review Missed Calls .................................................................................................................................................................................18
Clear Call History ...................................................................................................................................................................................... 18
Add a Personal Contact ..................................................................................................................................................................................19
Review Status Information ..............................................................................................................................................................................20
Other User Settings ........................................................................................................................................................................................21
Change Phone Bandwidth ........................................................................................................................................................................21
Adjust the LCD Brightness ........................................................................................................................................................................22
Adjust the Screensaver ............................................................................................................................................................................23
Set Standby Parameters ...........................................................................................................................................................................24
Adjust the Ring Volume.............................................................................................................................................................................25
Adjust the Key Tone ..................................................................................................................................................................................26
Change the Ring Tone ...............................................................................................................................................................................27
Change the Camera Settings ....................................................................................................................................................................28
Define Date and Time Settings .................................................................................................................................................................28
Change the Wallpaper Image ....................................................................................................................................................................30
Administrative/IT Features ..............................................................................................................................................................................31
Access the System Settings menu ...........................................................................................................................................................31
Define the Provisioning Mode and Authentication Code ...........................................................................................................................32
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Change the System Settings Admin PIN ...................................................................................................................................................33
Reset the Phone to Factory Default Settings ............................................................................................................................................ 34
Upgrade the Software ...............................................................................................................................................................................35
Define Network Settings ...........................................................................................................................................................................36
Define Lines #1 - 3 ...................................................................................................................................................................................37
The InFocus Portal ...........................................................................................................................................................................................38
Maintenance ....................................................................................................................................................................................................39
Clean the LCD screen ...............................................................................................................................................................................39
Clean the phone ........................................................................................................................................................................................39
Troubleshooting ...............................................................................................................................................................................................40
Appendix ..........................................................................................................................................................................................................41
Declaration of Conformity .........................................................................................................................................................................41
Safety Information .................................................................................................................................................................................... 43
Warranty ...................................................................................................................................................................................................44
Page 3
PHONE OVERVIEW
FRONT SIDE
Camera
LCD screen
Soft key LEDs
Speaker/Microphone
Handset
and cord
Control Panel
USB 2.0 Port
SD slot
Feature Description
Camera Use for video calls. The camera can be adjusted up and down 20°.
LCD screen Displays video calls and menu functions.
Handset and cord Provides audio for calls that use the handset.
Soft key LEDs Touching the blue LED located directly below a soft key activates the soft key option.
Speaker/Microphone Provides audio for hands-free conversations.
USB 2.0 Port
SD slot
Control Panel
Use to import wallpaper images and ring tones. The SD slot is also used for upgrading the phone’s
firmware.
Use for accessing the menu, selecting features and making calls.
See the Control Panel Overview section.
BACK SIDE
USB 2.0 Port
Rear Support Leg
Power cord jack
PC jack
LAN jack
Security Lock slot
Handset cord routing
Handset jack
Headset jack
Feature Description
USB 2.0 Port Use with a USB thumb drive to import wallpaper images and ring tones.
Rear Support Leg Use to raise and lower the phone’s height.
Power cord jack Connection for the power cord.
Security Lock slot Use with a security cable system.
PC jack
LAN jack Connect an Ethernet (RJ45) cable to the local area network.
Headset jack Connect a standard headset with an RJ9 connector to this RJ9 jack.
Handset jack Connect the handset to this RJ9 jack.
Phone cord channel Route the phone cord through the channel to avoid pinching the cord.
Connect an Ethernet (RJ45) cable to your computer to create a daisy-chain between the network, the
phone and the computer, simplifying cabling and utilizing the integrated Ethernet switch in the phone.
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CONTROL PANEL
Function Buttons Description
Contacts Press to access your personal contact list. Use the scroll wheel and arrow keys to navigate through the list.
Arrow keys
Home key
Scroll wheel
Select key
Keypad
Function buttonsFunction buttons
Missed Calls Press to review the details of all missed calls. Blinks blue when calls have been missed.
Messages
Settings
Camera
On/Off
Volume +/-
Mute Press to mute and unmute the phone’s internal microphone. Displays solid red when muted.
Headset Press to activate or de-activate a headset. Displays solid blue when the headset is activated.
Speaker Press to turn the speaker on and off. Displays solid blue when the speaker is on.
Press to review your voice mail. If voice mail has not been set up, the call will fail. Blinks blue when new
messages exist.
Press to enter the Settings menu and make changes to the phone settings.
Press again to exit the Settings menu.
Press to turn the camera on and transmit video to your caller. Press again to stop transmitting video to your
caller. Displays solid red when the camera is turned off.
When a call is ringing in, press + to increase the ring tone volume or press - to decrease ring tone volume.
When a call is in progress, press + to increase the volume of the current session and press - to decrease
the volume of the current session.
Navigation Keys Description
Home key Press to go to the previous menu screen. Also returns you to the Home screen.
Use to navigate through the menu system. If the Call History is visible, the left and right arrow keys
Arrow keys
Scroll wheel
Select key Use this key to make menu selections or accept an incoming call.
will toggle between the Call History, Contacts, and Most Often (called) lists, and the up and down
arrow keys navigate through the displayed list.
Use to navigate through the menu system.
If the menu system is not visible, the Call Log will appear.
Keypad Keys Description
Call Press to place an outgoing call or accept an incoming call.
Backspace Press to delete the last character entered.
End Call Press to terminate a call, reject an incoming call, or delete all text in an text field.
0-9,*,#
Alphanumeric
Characters
Use the alphanumeric characters to dial a call or to enter information into an text field. To bring up
the alphanumeric options, press and hold the associated number key. When the alphanumeric options appear, press the number key to toggle through the available characters.
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PHONE CAPABILITIES AND REQUIREMENTS
This phone is a SIP end-point which supports high definition resolutions with upload resolution up to 720p and the download resolution up
to 1080p @ 30 frames per second. This phone supports G.711 and G.722-1 audio codec and H.264 video codec. Communication with H.323,
PSTN and other SIP systems is dependent on the SIP provider used.
In order for this phone to work successfully, you need the following:
1) Network with Internet connection
2) Upstream and downstream speeds of 128 kbps (kilobytes per second) are supported, however a minimum of 512 kbps is
recommended for good performance.
By default, the phone is linked to InFocus' SIP service, however you are free to use any SIP provider.
Your phone has three lines (Line 1, Line 2 and Line 3) which can support different SIP services. Each line can accept many calls; however
only one active call is allowed at a time. The other call can be on hold or in an incoming/ringing state.
Conference calls can be made using your SIP provider's bridge services.
MENU OVERVIEW
2
STATUS ICONS
Current Date and Time Outbound Calling Number Volume Level Your SIP Number
6:30 PM
22
Mon
301350000@infocus.net
2
2
Status Icons
Status Icons Description
Volume Level Indicates your current speaker volume. Adjust the speaker volume using the Volume buttons on
the keypad.
Microphone On The microphone is on.
Microphone Off The microphone is off.
Camera Off The camera is off.
Do Not Disturb All calls are routed to voice mail. If voice mail has not been set up, the calls are rejected.
Missed Calls
Missed calls exist. Press the Missed Calls button to view the calls you missed.
Self ViewCall HistoryMost OftenDo Not Disturb Line Select
Soft Key Labels
2
Voice Mails
Forward Calls All incoming calls are being forwarded.
Registered Your phone is connected to the internet and is registered with your phone service.
Not Registered Your phone is not currently registered with your phone service.
Voice mails exist. Press the Message button to access your voice mail.
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USE THE SOFT KEYS
Up to five context sensitive soft keys are available depending on the menu or feature you are working with. Touch the blue LED directly
below the soft key to activate the option.
Context-Sensitive
Press the blue LED under the soft key to activate the option...
Soft Keys
Do Not Disturb Toggles the "Do Not Disturb" feature on and off.
Line Select Toggles between up to three phone lines.
Most Often Press to review your most frequent calls.
Call Log Press to review your call history.
Self View Press to toggle between a small and full-screen Self View window, or close the Self View window.
New Contact Press to add a new person to your Contact List.
User Settings Press to access general user setting options.
System Settings Press to access the administrative setting options.
Status Settings Press to review your phone's status information.
Exit Press to exit the menu system.
Next Press to view the next page of the menu system.
Previous Press to go to the previous page of the menu system.
Save Press to save your menu changes.
Discard Press to delete your menu changes.
NAVIGATE THE MENU SYSTEM
1) Press the Settings button to open the menu system.
2) Use the soft keys, scroll wheel, arrow keys to move through the menu system.
3) To make changes to a menu item, press the Select button and:
a. If the option is a slider bar (such as LCD Brightness), use the scroll wheel (or arrow keys) to make adjustments. The right and
down arrow keys increase the level, and the left and up arrow keys decrease the level.
b. If the option has a drop-down box (such as Time Format), use the scroll wheel (or arrow keys) to make adjustments. The right
and down arrow keys go down the option list, and the left and up arrow keys go up the option list.
c. If the option is an text field (such as Forward Number 1), use the keypad to type in the field. The alphanumeric options associ-
ated with the keypad number will appear. Press the key again to toggle to the desired alphanumeric character and then wait for
the alphanumeric options box disappears. To erase an incorrect entry, click the Backspace button.
4) When done making changes to the menu item, press the Select button.
5) If desired, navigate to the next menu item.
6) When done making changes to the menu items, touch the Exit soft key.
7) Touch the Save soft key to save changes (or touch the Discard soft key to cancel your changes).
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INCOMING AND OUTGOING CALLS
MAKE A CALL
6:30 PM
22
Mon
1) Lift the handset or go to the next step to dial hands-free.
2) Use the keypad to enter the SIP or PSTN number. The number will appear in the outgoing call box. Note: PSTN is an optional service.
See your SIP provider for more information.
a. To toggle through the alphanumeric characters, press and hold the keypad number.
b. When the alphanumeric characters appear, press the button repeatedly until the desired character is selected.
c. Before pressing another keypad button, wait until the alphanumeric character box disappears.
3) To place the call, press the green Call button or the Select button.
4) To end the call, press the red End Call button or hang up the handset.
301350000@infocus.net
Self ViewCall HistoryMost OftenDo Not Disturb Line Select
Note: If the other party chooses Ignore, the call will fail and the screen will display "Failed - Declined." If the other party does not pickup or
if the phone is set to Do Not Disturb, the call will fail and the screen will display "Failed - Not Available."
RESPOND TO A CALL
6:30 PM
22
Mon
301350000@infocus.net
Calling...
To accept a call, you can:
• Press the green Call button.
• Press the Select button.
• Touch the Answer soft key.
• Pick up the handset.
To ignore the call, you can:
• Press the red End Call button on the keypad.
• Touch the Ignore soft key.
• Let the call timeout.
30140@infocus.net
Other
IgnoreAnswer
To end the call, you can:
• Press the red End Call button on the keypad.
• Hang up the handset.
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