InFocus Mondopad INF5520 User Manual

inf5520

User’s Guide
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Guida per l'utente
Guide de l'utilisateur
Guía del usuario

ユーザー・ガイド

用户指南

用戶指南

Hướng Dẫn Sử Dụng

사용 설명서

Regulatory model: INF5520
010-0765-02



Declaration of Conformity

Manufacturer: InFocus Corporation, 13190 SW 68th Parkway, Portland, Oregon 97223-8368 USA

We declare under our sole responsibility that this tablet conforms to the following directives
and norms:

 EMC Directive 2004/108/EC:

o EN 55022
o EN 55024
o EN 61000-3-2
o EN 61000-3-3

 Low Voltage Directive 2006/95/EC
 Safety: IEC 60950-1:2005

Trademarks

Apple, Mac and Facetime are trademarks or registered trademarks of Apple, Inc. Microsoft, Windows,
PowerPoint, Excel and Word are trademarks or registered trademarks of Microsoft Co rporation. Adobe
and Acrobat are trademarks or registered trademarks of Adobe Systems Incorporated. Vidtel is a
trademark of Vidtel, Inc. InFocus, In Focus, INFOCUS (stylized) and Mondopad are either registered
trademarks or trademarks of InFocus Corporation in the United States and other countries. All other
trademarks are the property of their respective owners. Any other trademarks, service marks, personal
names or product names are assumed to be the property of their respective owners and are use d only for
reference. There is no implied sponsorship, affiliation, certification, approval or endorsement if we use
one of these terms.

FCC Warning

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a

commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications.

Operation of the equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense. Changes or modifications not
expressly approved by InFocus Corporation may void authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference
received, including interference that may cause undesired operation.

EN 55022 Warning

This is a Class A product. In a domestic environment it may cause radio interference, in which case the
user may be required to take adequate measures. The typical use is in a conference room, meeting room
or auditorium.

Canada

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numé riqu e de la classe A
est conforme à la norme NMB-003 du Canada.

INFORMATION FOR RADIO FREQUENCY DEVICES ONLY:

This device complies with part 15 of the FCC Rules / RSS-210. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference and (2) this device must accept any
interference received, including interference that may cause undesired operation.

INFORMATION POUR LES DISPOSITIFS DE FRÉQUENCE RADIO SEULEMENT :

Cet appareil est conforme à l’article 15 des réglementations de la FCC / CNR-210. Le fonctionnement est
subordonné aux deux conditions suivantes : (1) ce appareil ne doit pas provoquer d’interférences
nuisibles, et (2) ce appareil doit accepter toute interférence reçue, y compris des interférences qui
peuvent provoquer un fonctionnemnent non désiré.

INFORMATION FOR OPTICAL POINTING DEVICES ONLY:

This product has been tested to comply with International Standard IEC 60825-1: (1993), incld. Amd.
2(2001). This product uses LEDs that are inherently Class 1.

INFORMATION POUR LES DISPOSITIFS DE POINTAGE OPTIQUE SEULEMENT :

Ce produit a été testé pour se conformer à la norme IEC 60825-1 : (1993), y comp. Amd. 2 (2001). Ce
produit utilize des DEL qui sont, par nature, de classe 1.

Dongle Label:

Model : R G -0 918

RG-0918

IC:8150A-R G0918
CMIIT ID: 2009DJ 2362
CF T:R CP INR G11-0903

CMIIT ID:2009DJ2362

FCC ID: E8HRG-0918

FCC ID: E8HRG-0918

RG-0918
IC : 8150A-RG0918
CMIIT ID:2009DJ2362
CFT: RCPINRG11-0903
FCC ID: E8HRG-0918

Waste Electrical and Electronie Equipment-WEEE

NOTE: This product is covered electrical and electronic equipment under the European

Union’s Waste from Electrical and Electronic Equipment (“WEEE”) Directive (2002/96/EC).
The WEEE Directive requires that covered equipment be collected and managed separately
from typical household waste in all EU member states. Please follow the guidance of your
local environmental authority or ask the shop where you purchased the product for collection
or recycling options.

Energy Star

As an ENERGY STAR Partner, InFocus Corporation has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.

Agency Approvals

UL, cUL
Other specific Country Approvals may apply. Please see product certification label.

This document applies to regulatory model: INF5520
Input ratings: AC 100-240V, 7.5A, 50-60Hz

InFocus reserves the right to alter product offerings and specifications at any time without notice.

Contents

DeclarationofConformity..................................................................................................................................1

Contents............................................................................................................................................................3

SafetyConsiderations........................................................................................................................................5

Mondopad™Overview.......................................................................................................................................7

What’sIncluded.................................................................................................................................................8

Setup............................................................................................................................... ..................................  9

SettinguptheWirelessMouseandKeyboard...........................................................................................................9

ConnectingtoOtherDevices...................................................................................................................................10

ConnectingACPower..............................................................................................................................................11

ControllingMondopad™...................................................................................................................................12

TurningMondopad™On/Off...................................................................................................................................12

TouchpadTechniques..............................................................................................................................................12

UsingtheRemote....................................................................................................................................................13

UsingtheKeypad.....................................................................................................................................................15

Mondopad™Features.......................................................................................................................................16

GettingStarted........................................................................................................................................................17

View&Share...........................................................................................................................................................18

Whiteboard.............................................................................................................................................................19

VideoMeeting............................................................................................................................... ..........................20

Browser...................................................................................................................................................................21

Extras.......................................................................................................................................................................22

CloseAll...................................................................................................................................................................22

Schedule..................................................................................................................................................................23

View&ShareFileManagement........................................................................................................................24

WhiteBoard/AnnotationTools..........................................................................................................................31

VideoConferencing...........................................................................................................................................33

VideoConferencingScreenOverview......................................................................................................................33

Making/ReceivingaCall..........................................................................................................................................36

SettingupContactsandGroups..............................................................................................................................37

VideoConferencingBehavior..................................................................................................................................38

OSD(On‐ScreenDisplay)MenuSystem.............................................................................................................39

Troubleshooting................................................................................................................................................50

Specifications....................................................................................................................................................54

LimitedWarranty..............................................................................................................................................56

Safety Considerations

 This tablet is very heavy and should be moved and installed by at least two individuals.

Do not attempt to move or install the tablet yourself, otherwise injury and/or damage may
occur.

 Hold the tablet firmly when moving the tablet.
 Disconnect all accessories and cables before moving the tablet.
 If the tablet is installed against the wall, maintain a distance of at least 1.98” (5cm)

between the tablet and the wall to provide adequate ventilation.

 Refer to this guide for proper startup and shutdown procedures.
 Follow all warnings and cautions in this manual and on the tablet.
 Locate the tablet at least 4' (1.2m) away from heating and cooling vents.
 Do not block ventilation openings. Locate the tablet in a well-ventilated area without

obstructions to intake or exhaust vents.

 Do not install or use the tablet or sound bar near any heat sources such as radiators,

heat registers, stoves, or other devices (including amplifiers) that produce heat.

 Do not place the tablet in direct sunlight, humid, greasy or dusty places or in places

where the tablet may come into contact with rain, smoke or steam.

 The tablet should not be used with the power cord near water, for instance, near a

bathtub, washbowl, kitchen sink or swimming pool, etc.

 Do not use any components of the tablet, including the sound bar, near water. Warning:

To reduce the risk of fire or electric shock, do not expose this equipment or any
component of this equipment to rain or moisture.

 Do not drop the tablet.
 Do not spill liquid on the tablet. Spilled liquid may damage the tablet.
 WARNING: This apparatus must be securely attached to the floor /wall per installation

instructions. Tipping, shaking, or rocking the machine may cause injury or death.

 The disconnect device shall remain readily operable.
 No naked flame source, such as lighted candles, should be placed on the apparatus.
 Use the power cord provided. Connect the power cord to a receptacle with a protective

safety (earth) ground terminal. A surge-protected power strip is recommended. Do not
overload wall outlets.

 It is recommended that the Class 1 tablet be grounded.

Safety Considerations Page 5

 Do not install the tablet in places subject to mechanical vibration.
 Do not place the tablet on an unstable surface, which could result in serious personal

injuries and tablet damage. When mounting the tablet to a stand, be sure to following the
manufacturer’s instructions. Use only the mounting hardware recommended by the
manufacturer.

 When disconnecting the power cord, hold the plug, not the cord.
 Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles and the point where they exit from the tablet.

 Unplug the tablet if you are not going to use it for an extensive period of time.
 Unplug the tablet if you need to clean it with the included microfiber cleaning cloth. The

screen may be wiped with the cleaning cloth when the power is off. Never use alcohol,
solvents or ammonia-based liquids on this product.

 Wash hands after handling the cables supplied with this product.
 The tablet remote control, mouse and keyboard use batteries. Make sure the batteries’

polarity (+/-) is aligned correctly. Dispose of used batteries in accordance with local
disposal laws.

 Only use properly rated wall and stand mounting hardware that meet this product’s

specifications and follow the manufacturer installation instructions. The warranty does
not cover any damage caused by use of improperly rated mounting hardware or from
improper installation.

 Refer all service to qualified service personnel. Do not remove the cover or back.

Servicing your own tablet can be dangerous to you and will void the warranty.

 Only use replacement parts specified by InFocus. Unauthorized substitutions may result

in fire, electrical shock or injury and may void the warranty.

 When mounting the tablet to a wall, metric 8 (12mm) screws must be used. In addition,

the mounting interface should comply with the UL1678 standard in North America. The
mounting means should be strong enough to bear the weight of the monitor
(approximately 114.2 lbs/51.8 kg without the stand).

 Follow these instructions to help ensure image quality over the life of the tablet. Failure

to follow these instructions may affect the warranty.

 Hg – Lamp contains mercury. Manage in accordance with local disposal

laws. See www.lamprecycle.org.

 Lithium Battery (in PC Box) Caution: There is a risk of explosion if the battery is replaced

by an incorrect type. The battery should only be replaced with an identical or equivalent
type of battery as recommended by the manufacturer. Dispose of used batteries in
accordance with local disposal laws.

Page 6 Safety Considerations

Mondopad™ Overview

The InFocus Mondopad transforms conference rooms designed for one-way presentations into
dynamic visual collaboration workspaces. Break down visual communication barriers with a
giant 55” full-HD (1920x1080) wall tablet, intuitive touch applications and video conferencing
capabilities that allow you and your colleagues to securely connect, share and collaborate with
anyone, anywhere. Your meetings are more collaborative, productive and sustainable than ever
before.



The Mondopad internal Wi-Fi radio securely connects the Mondopad to your network, so
authorized users can easily connect, share, view and control their visuals from their PC, tablet
or smartphone and connect to the web. It also acts as a wireless access point so guest
participants in the conference room can easily deliver documents to the tablet without
connecting to your network.

Remote meeting participants see exactly what’s on the Mondopad by accessing a web page
served by the Mondopad internal collaboration server. In a pinch, you can even email your
meeting visuals directly to the Mondopad.

Mondopad™ Overview Page 7

What’s Included

(

)

(

1920 x 1080 Mondopad™
collaboration tablet

POWER

INPUT MENU

HOME

RESIZE

PIP

SWAP

ON/OFF

INPUT

AUDIOPOSITION

CONTRASTBRIGHTNESS

OK

INFO

BACK

i

VOL UP

MUTE

VOL DOWN

Quick Setup

Guide

Wireless Keyboard & Mouse*

batteries not included)

Remote control

(batteries not included)

Documentation

Cleaning cloth

Security tool

Thumb screws

(set of four)

VGA cable, 4M

USB cable, 3M

(Type A to B)

Sound bar

Power cord

Camera

Stylus

These items

are shipped in

a separate box

Mounting brackets

(2 small and 1 large)

Power cords

(varies per country)

Thumb screws

(set of four)

Feet

(set of two)

*Not included for all countries. For setup purposes, a keyboard and mouse are recommended. For additional
accessory options, such as stands, carts and wall mounts, see the InFocus website (www.infocus.com/store)
or your local dealer.

Feet spacers

(set of two)

M6 Screws

set of six

These items

are shipped in

a separate box

Page 8 What’s Included

Setup

Setting up the Wireless Mouse and Keyboard

Note: The wireless mouse and keyboard is not included as a standard accessory for some
countries. For initial setup and/or configuration, it may be easier to use a mouse and keyboard.
Any standard wired or wireless mouse or keyboard connected through the Mondopad USB ports
is supported by Mondopad.

Wireless Mouse

1. Turn the mouse over and remove the battery cover.

2. Remove the USB dongle from its holder in the battery
compartment of the mouse.

3. Plug it into a free USB-A port on the Bezel Connector
Panel of the tablet. You may be asked to go online to
find the necessary drivers. If you are warned that the
drivers have not been tested for compatibility, click Continue
installation to finish.

4. Insert two (2) AAA batteries (not included) into the mouse by
aligning the + and – end of the batteries as indicated and
sliding them in place.

5. Replace the cover and switch the mouse ON using the
slide switch next to the battery bay.

Wireless Keyboard

1. Turn the keyboard over and open the battery cover.

2. Insert two (2) AAA batteries (not included) into the keyboard, by aligning the + and –
ends of the batteries and sliding them in place.

3. Replace the cover.

4. Press the CONNECT button and hold it for one second to allow the keyboard to bind
with the dongle.

Setup Page 9

Connecting to Other Devices

A full range of digital and analog video inputs and audio source devices can be connected to the
connection panels on the back and side of Mondopad™, if desired. Available jacks include:

®

HDMI
Audio in 3.5mm (1), Audio Out (1 – R/L), RJ45 (2), USB-B (1) and USB-A (6).

(2), VGA, Component (RCA), S-Video, Composite, RS232, Audio in RCA (1 – R/L),

Bezel Connector

Panel

Side Connector
Panel

Bottom Connector Panel

Page 10 Setup

Bezel Connector Panel

Power button USB-A jacks USB-B jack

Side Connector Panel

Keypad

Audio In (3.5mm)

Audio In (L/R)

Audio Out (L/R)

(for Sound Bar)

Bottom Connector Panel

Power switch

AC Power Out

Connecting AC Power

1. Connect one end of the AC power cord to the AC In jack on the back of the tablet.

2. Connect the other end of the AC power cord to an AC outlet.

3. Press the power switch on the Bottom Connector Panel ON. (The LED on the front of the
Mondopad™ tablet displays red.)

RS232

®

HDMI

AC Power In

RJ45

VGA

USB-A

Power LED

Component

(YPbPr)

Antennas

Composite

S-video

NOTES:

 Your tablet should only be operated from the power source indicated on the label.
 Always unplug the AC power cord from the power outlet when you are not using

your tablet for an extended period of time.

Setup Page 11

Controlling Mondopad™

Turning Mondopad™ On/Off

1. Verify that the power cord is connected to a power outlet and that the power switch on
the Bottom Connector Panel is ON.

2. Press the Power button located on either:

a. the remote
b. the right side of the tablet
c. or the back of the tablet on the PC box.

The front LED turns green.

3. Press the Power button again to turn off your tablet. The front LED turns red. You can
also put your tablet to sleep using the keyboard. The front LED turns orange.

NOTES:

 If the tablet becomes locked and does not respond to normal power down procedures,

the tablet can be powered down by pressing and holding the PC box Power button
(located on the back of the tablet) for 7-8 seconds.

Touchpad Techniques

 Left-click: Touch the screen once with your forefinger for a single-click action. Touch

twice for a double-click action.

 Right-click: Not available. An external wired or wireless mouse is required to

accomplish a right-click command.

 Zoom In/Out: Using two fingertips touch the screen and move your fingertips away from

each other to zoom the file/image. Move your fingertips closer together to zoom the
file/image back in. Notes: Once an image is zoomed in or out, you can pan the
file/document by flicking a single fingertip in the desired direction.

 Scroll Up/Down: When a multi-page View & Share document is displayed, flick your

finger up and down or use the scrollbars to scroll through the document.

 Scroll Left/Right: When a View & Share presentation or image file is being displayed,

touch the screen with your forefinger and flick your finger left or right to scroll through the
presentation/image folder.

NOTES:

 Avoid placing objects within 1/4” (.6cm) of the tablet, such as shirt sleeves, the

palm of your hand, pens and non-pointing fingers. These objects will interfere with
touchpad commands.

 When using a pointing device, make certain that it does not scratch or damage the

tablet surface.

Page 12 Controlling Mondopad™

Using the Remote

The remote uses two (2) AAA batteries (not included). Install the batteries by removing the
cover from the remote’s back, aligning the + and – ends of the batteries, sliding them in place
and replacing the cover.

CAUTION:

 When disposing of the batteries, be sure to do so in an environmentally proper

manner.

 If the remote control gets wet, wipe it dry immediately.
 Avoid excessive heat and humidity.
 Ensure the batteries’ polarity (+/-) is properly aligned.
 Do not mix new and old batteries or different types of batteries together.
 Replace the batteries as soon as they run out.
 Remove batteries from the remote control when storing or not in use for a prolonged

period.

To operate, point the remote at the tablet sensor at the bottom right-hand corner of the tablet.
The range of optimum operation is about 26’ (8m) and within a horizontal and vertical angle of
30 degrees.

30˚ 30˚

POWER

INPUT MENU

HOME

RESIZE

PIP

ON/OFF

SWAP

INPUT

AUDIOPOSITION

CONTRASTBRIGHTNESS

OK

BACK

INFO

i

VOL UP

MUTE

VOL DOWN

Controlling Mondopad™ Page 13

The remote has the following buttons:

POWER

HOME

ON/OFF

BACK

MUTE

INPUT MENU

RESIZE

PIP

INPUT

OK

SWAP

AUDIOPOSITION

CONTRASTBRIGHTNESS

INFO

VOL UP

VOL DOWN

POWER

HOME

INPUT

Power: Switches the power on or puts the tablet into
Standby.

Home: Changes the active source back to the embedded
PC (Mondopad™).

Input: Toggles the Source menu on and off, which allows
the user to change sources. Options include: HDMI1,
HDMI2, PC (Mondopad), VGA, Component, S-video and
Video (composite).

MENU

Menu: Turns the OSD menu on and off.

RESIZE

PIP

ON/OFF

i

PIP

INPUT

PIP

SWAP

PIP

POSITION

PIP

AUDIO

Resize: Switches aspect ratios.

PiP On/Off: Turns the PiP function on and off and changes

the PiP configuration between two active PiP sources.
Options include corner and side-by-side configurations
(50%-resized, 25%-resized and 50%-fullscreen), depending
on source types.

PiP Input: Switches the PiP window source. Options include
HDMI1, HDMI2, PC, VGA, Component, S-video and Video.
Note: The PiP window is not visible when a secondary
source has not been selected.

PiP Swap: Switches the position of the main and secondary
sources.

PiP Position: Moves the PiP window position from corner to
corner (upper left, upper right, lower left, lower right).

PiP Audio: Turns the PiP audio mix on and off.

Brightness: Opens the Brightness OSD menu. Use the right

BRIGHTNESS

CONTRAST

BACK

and left arrow buttons to adjust.
Contrast: Opens the Contrast OSD menu. Use the right and

left arrow buttons to adjust.
Back: Returns the user to the previous menu.

Page 14 Controlling Mondopad™

INFO

i

VOL UP

VOL DOWN

MUTE

Left, Right, Up, Down Arrows and OK: Use these buttons

OK

to navigate through and make changes to the Mondopad
and Onscreen Menu features.

Info: N/A.

Vol up: Increases the audio volume.

Vol down: Decreases the audio volume.

Mute: Switches the audio on or off.

Using the Keypad

The keypad, located on the right-edge of the tablet, has the following buttons:

Menu button: Turns the OSD menu on and off.

Left/Volume Decrease button: Decreases the audio volume when the OSD menu is
off. Decreases the value of selected OSD items when the OSD menu is on.

Right/Volume Increase button: Increases the audio volume when the OSD menu is

off. Increases the value of selected OSD items when the OSD menu is on.

Up button: Moves the highlight bar up when the OSD or Source menu is on.

Down button: Moves the highlight bar down when the OSD or Source menu is on.

Mute button: Switches the audio on or off.

OK/SOURCE button: Turns the Source menu on allowing the user to change

sources. Saves changes/selections if the OSD menu is on.

Power button: Switches the power on or puts the tablet into Standby.

Controlling Mondopad™ Page 15

Mondopad™ Features

All Mondopad are accessible from the Mondopad Home page. This section overviews these
features.

Home Page

Meeting

Access Code

Mondopad

toolbar

Home Page: provides quick access from any screen back to the Mondopad Home page.

IP Address

Email Address

SIP URL

Audio Control

Optional Video

IP Address: displays the current IP address associated with the Mondopad which allows others

to join the presentation within the network.
Email Address: displays the number of emails received from other presenters and the email

address to send emails to.
SIP URL: displays the video-conferencing address associated with the Mondopad which others

can call into.

Audio Control: allows presenters to control and mute the volume of the Mondopad.
Meeting Access Code: displays the access code which participants must use to view and load

presentations.
Optional Video: displays an optional video and will automatically play, if desired.

Page 16 Mondopad™ Features

Getting Started

Displays instructions on how to view and load presentations from within the network.

Mondopad™ Features Page 17

View & Share

Provides you with a list of files (documents, images and video files) which are available for
presentation on the Mondopad™ collaboration tablet. Supported formats include Windows

®

Word

, Excel®, and PowerPoint® files, Adobe® PDF files, and standard video, image and text

®

,

files. Files can be accessed from a standard USB thumb drive, emailed or loaded directly to the
View & Share folder.

Note: Although View & Share documents are not directly editable (for example, Word and Excel
documents cannot be modified), zoom and annotation tools are available depending on the
document type.

Supported
File Type

PowerPoint .ppt, .pptx,



File
Extensions

Controls Available

Annotation Zoom

+/-

Scroll

up/down

Rotate Prev/Next AV

X X X

controls

.pps, .ppsx,

.ppsm
Excel .xls, .xlsx X X X
Word .doc, .docx X X X
Images .jpg, .jpeg,

X X X
.gif, .bmp,
.png, .jpe,
.ico

AV files .wmv, .mp4,

X
.mp3, .avi,
.3gp, .wma,
.wav, .mov,
.asf

Adobe PDF .pdf X X
Other files .txt, .rtf, .xml X X X

Page 18 Mondopad™ Features

Whiteboard

Provides a blank whiteboard surface for sharing and recording ideas, project updates and other
visual ideas. A complete set of writing and drawing tool pens, circles, squares and straight lines
are available in various sizes and colors for drawing and annotation purposes. Whiteboard
pages can be saved as JPEG images for later use and/or emailed out to participants. In
addition, participants can be invited to participate in the Whiteboard session from their remote
computer (or smart device).

Mondopad™ Features Page 19

Video Meeting

Provides the user the ability to setup a video conference using any SIP-based video­conferencing service partner.

Page 20 Mondopad™ Features

Browser

Provides access to the internet. Multiple websites can be opened simultaneously and displayed
as tabs along the bottom edge of the screen. Standard navigation tools, such as Back, Forward,
Refresh, Stop and Add to Favorites, are available for the user.

Mondopad™ Features Page 21

Extras

Allows the installer to upload and manage custom Windows 7 compatible applications to
Mondopad™ and access the tablet’s desktop, control panel and system files.

Close All

Closes all open files, documents and the Mondopad Admin webpage. Note: This control does
cause the Applications menu to be logged out.

Page 22 Mondopad™ Features

Schedule

Displays the Microsoft Exchange calendar (2007 & later, using EWS service) associated with
the Mondopad.

Mondopad™ Features Page 23

View & Share File Management

There are three methods to load View & Share files for presentation, either via a USB thumb
drive, email or web interface.

To use a file from a USB thumb drive:

1. Insert the USB thumb drive into an available USB jack.

2. Click OK on the “Find USB…Do you want to open” pop-up window. (If the pop-up
window does not appear, click the USB icon in the left-hand View & Share folder
toolbar.)

3. Locate and click the desired file to open it.

To email a file to the Mondopad™ tablet:

1. Use your computer (or smart device) to email the presentation to the email address
displayed at the top of the Mondopad screen (The address is also displayed on the
Home page in the Getting Started “How to upload a Presentation” tab).

Note: If the email address is not displayed, contact your Administrator.

2. Navigate to the View & Share folder and open the file. Note: If a “Lock” icon is displayed,
you must enter the access code which was emailed back to your email address to open
the file.

Page 24 View & Share File Management

Uploading via a wireless connection (in network):

1. Using your computer or smart device (not Mondopad), open a web browser.

2. Enter the IP address located on the top of the Mondopad collaboration software (for
example, 172.20.30.82) into the address bar and click the Enter button.

3. The Mondopad Remote Conference interface displays.

4. Enter the Meeting Access Code from the Mondopad™ display (for example, 7023) and
click the Login button.

5. To email:

a. Click Upload File in the left-hand navigation menu.
b. Enter your email address.
c. Click Browse.

View & Share File Management Page 25

d. Locate the desired file on your computer (or smart device) and click the Open

button.
e. Click Upload.
f. When completed, click Manage Local Files.
g. Locate the folder with your email address, and click to open.
h. Select the desired document and click to open.

6. To upload without emailing:

a. Click Manage Local Files.
b. Click Upload.
c. Click Browse.
d. Locate the desired file on your computer (or smart device) and click the Open

button.
e. Click Upload.
f. Locate the document and click to open.

Page 26 View & Share File Management

NOTES:

 You must be logged into the same network as the Mondopad tablet.
 Screen View provides a limited amount of navigation controls for the presenter

located on the far right-hand side of the window. Any navigation tools displayed
within the presentation window itself are non-functional.

Remote
Presenter
Navigation
Controls

View & Share File Management Page 27

Uploading a Guest presentation via a Peer-to-Peer wireless connection:

NOTE: Your Administrator must set-up a Guest Wi-Fi connection before the Guest

presenter can upload their presentation.

1. Open Wireless Network Connections on your computer (or smart device).

2. Locate the SSID address (displayed on the Mondopad™ Getting Started “How to Upload
& Start a Presentation” tab) in the Wireless Network Connections list and click the
Connect button.

3. Enter the Security Key displayed on the Mondopad™ Home page. Click the OK button.

4. Open the laptop’s web browser. If the Mondopad Remote Conference interface does not
automatically display, enter the Mondopad IP address in the address bar and click the
Enter button.

Page 28 View & Share File Management

7. The Mondopad Remote Conference interface displays.

8. Enter the Meeting Access Code from the Mondopad™ display (for example, 7023) and
click the Login button.

9. To email:

a. Click Upload File in the left-hand navigation menu.
b. Enter your email address.
c. Click Browse.
d. Locate the desired file on your computer (or smart device) and click the Open

button.
e. Click Upload.
f. When completed, click Manage Local Files.
g. Locate the folder with your email address, and click to open.
h. Select the desired document and click to open.

View & Share File Management Page 29

10. To upload without emailing:

a. Click Manage Local Files.
b. Click Upload.
c. Click Browse.
d. Locate the desired file on your computer (or smart device) and click the Open

button.
e. Click Upload.
f. Locate the document and click to open.

To delete file/folder(s) from the View & Share folder:

Method A: Click and hold the file/folder until a file/folder ghost appears. Then drag the
file to the Delete icon and release. Click Yes to confirm deletion.

Method B: Click the Delete icon and then click the file/folder(s) you wish to delete. Once
all file/folder(s) have been selected, click the OK button.

Page 30 View & Share File Management

WhiteBoard/Annotation Tools

®

Annotation tools are available for some View & Share file types (for example, Word
and when using the Whiteboard feature. The following pages overview the available annotation
tools.

, Excel®)

Whiteboard View

Pens

 Color options: Black, Blue, Green or Red
 Size options: 4, 8, 16 or 24 pixel size

Shapes

 Shape options: Rectangle, Ellipse, Line
 Color options: Black, Blue, Green or Red
 Size options: 4, 8, 16 or 24 pixel size

Highlighters

 Color options: Black, Blue, Green or Red
 Size options: 4, 8, 16 or 24 pixel size

WhiteBoard/Annotation Tools Page 31

General Annotation Features (menu varies depending on the documentation type)

 Clear: clears all annotations from the current whiteboard page.
 Select: selects any annotation marks which you touch. Use the Cancel or Delete

buttons to unselect or delete selected items.

 Text: allows the user to add text beside other annotation marks. The user can adjust the

font size, bold and italicize attributes. Click Done when finished. To edit, click the text
box again.

Notes: The text overlays the open document and does not affect the text within

the displayed document. Once the text box has been placed, it cannot be moved.

Delete the text box and start over in a new location, if needed.

 Undo: reverses the last command executed.
 Redo: reverses the last Undo command executed.
 Open: opens saved Whiteboard notes.
 Save: saves Whiteboard/Annotated document notes as Whiteboard files (.wb) for easy

retrieval with the Open button. Whiteboard files can also be opened from the View &
Share page. Note: You cannot modify previously saved Whiteboard files.

 Save JPG: saves the annotated notes (and View & Share page, if appropriate) as a JPG

image in the destination of your choice (for example, a USB thumb drive).

 Email JPG: allows the user to email the annotated notes (and View & Share page, if

appropriate) to an email account as a JPG image.

 Add Page: temporarily saves the current whiteboard as a thumbnail on the bottom right-

hand corner of the screen for easy retrieval and opens a clean whiteboard page.

 Del Page: deletes the active whiteboard page. Note: If more than one page exists, only

the active page (the highlighted thumbnail) is deleted.

 Invite: emails a link for someone to join the meeting which is in progress and participate

in the annotation session. Notes: Microsoft Silverlight is required and will install
automatically on compatible PC products. The Invite feature is only available to PC
users (not Mac

®

users) who are within the same network as the Mondopad.

 Grid: displays a grid pattern over the file.
 New: Opens a new View & Share annotation session.
 Help: displays Whiteboard and Annotation tips and information.

Page 32 WhiteBoard/Annotation Tools

Video Conferencing

V

Your administrator has three options for setting up video conferencing with the Mondopad. If
your administrator is using the embedded SIP interface for video conferencing services,
continue reviewing this Video Conferencing chapter.

However if your administrator set-up a third-party application, such as Skype, look in the Extras
area for the application shortcut.

If your administrator has connected a video conferencing MCU (multi-point control unit) to an
external video input port, you must change to that source, using the Input button on the remote
or keypad. Note: Only audio is routed through Mondopad using this method. The external
camera will be connected to the MCU directly.

Video Conferencing Screen Overview

Meeting Access

IP Address

Code

Service icon

SIP URL

olume Control

Video

Conferencing

menu

IP Address: displays the Mondopad™ IP address for meeting participants to log into.
Meeting Access Code: displays a number (up to four digits) for meeting participants to log into.

This number refreshes automatically, however it can also be changed manually by clicking on
the icon and entering a new number.

Video area

Status, Help & AV

icons

Video Conferencing Page 33

Service icon: This read-only icon (see below) provides the user with the status of the SIP­based conferencing service.

A call is being made or received.

The audio is muted.

The active call has been placed on hold.

Registration has failed. You are not connected to the video conferencing service.

Ready for a call to be placed.

Registering to the server.

The audio is muted.

SIP URL: displays the video-conferencing address associated with the Mondopad which others
can call into.

Volume Control: allows the user to increase and decrease the audio volume from the tablet.
Video area: This is the area which displays windows of the video conferencing participants. If a

bridge call is occurring with multiple participants, the largest window is utilized by the dominant
speaker and the small windows around the edges of the dominant image are utilized by other
participants.

Page 34 Video Conferencing

Video Conferencing menu: This menu is used for initiating a video conferencing call (Dial Pad
tab), setting up video conferencing services (Settings tab), setting up a phone list (Contacts tab)
and reviewing call histories (History tab).

Status, Help & AV icons:

Network: This read-only icon displays a green bar if the tablet is connected to the

network. If a green bar is not visible, then the tablet is not connected to the network.
Service: This read-only icon displays a green bar if the tablet is connected to the SIP-

based video conferencing service. If a green bar is not visible, then the tablet is not
connected to the video conferencing service.

Self View: This icon can be toggled on (visible green bar) and off (no green bar) when
the user wants to see an image of themselves. This is especially useful when the user
wants to adjust the pan and tilt of the camera on top of the tablet.

Help: displays information for the user regarding the Video Conferencing feature.
Mic On: This icon can be toggled on (visible green bar) and off (no green bar) when the

user wants to mute the outgoing audio. (Incoming audio from other participants can be
heard, however they cannot hear you.)

Hold: This icon can be toggled on (visible green bar) and off (no green bar) when the
user wants to place the call on hold. (Incoming and outgoing video and audio is not
visible or audible by participants when the call is on hold.)

Video Conferencing Page 35

Making/Receiving a Call

Your video conferencing service will have documentation to make and receive calls. Please
reference this documentation for detailed information.

Using the Dial Pad

Enter the other party’s video conferencing address using the Dial Pad and click the Call button.

Alternatively, if the desired party is listed under My Contacts, click the phone icon to place an
audio-only call, or click the camera icon to place a video-conferencing call.

Accepting the Call

Once the call is recognized by your Mondopad, press Accept on the pop-up window to begin
the audio/video conferencing call, or press Ignore to refuse the call.

Page 36 Video Conferencing

Setting up Contacts and Groups

Add Contact

Delete Contact

To setup a Contact/Group:

1. Click the Contacts tab.

2. Click the Add Contact icon.

3. To enter an individual contact:
a. Click on the Add a Contact tab
b. Enter the Contact Name, SIP Address and Group (My Contacts is default).
c. Click Add.

4. To enter a group:
a. Click the Add a group tab.
b. Enter the new group name.
c. Click Add.

Video Conferencing Page 37

To delete a Contact:

1. Click the Contacts tab.

2. Highlight the desired contact and click the Delete Contact icon.

To edit a Contact:

1) Click the Contacts tab.

2) Highlight the contact you wish to edit.

3) Click the Pencil icon.

4) Click and modify the field(s) to be updated.

5) Click the Edit button.

Video Conferencing Behavior

After a video conference has begun, the user can open up a full screen view of a View & Share
file, Whiteboard, Browser or Application to share with the participants. A small participant’s
window is overlaid on the screen and can be moved using the touchpad. A Hang-Up, Hold and
Regular View icon are also available for the moderator to use.

If more than one participant is involved, the call is sent to a bridge and multiple video windows
are open simultaneously. The largest video window displays the most active participant. Note:
The number of participants who can participate in a bridged video conference is determined by
the service package chosen by the customer.

Page 38 Video Conferencing

NOTES:

 An external source PiP window can be opened (using the remote PiP buttons), but

is not visible to video conferencing participants. It also can only be moved using
the remote. It is not touch-sensitive.

 When a video conference is live, other Mondopad features, such as Whiteboard

and View & Share, can be used. The participant windows(s) overlay the Mondopad
features and can be moved anywhere on the screen by clicking and dragging them
to the desired location.

Video Conferencing Page 39

OSD (On-Screen Display) Menu System

The OSD provides the user the ability to control the Mondopad™ display. This is different than
the Mondopad collaboration software described earlier in this guide.

To access the OSD, press the Menu button on the remote or the keypad located on the right­hand side of the tablet.

Use the up and down arrows on the remote or keypad to scroll through the menu options and
press OK to enter the highlighted menu. Use the up and down arrows and OK button to select
the item you would like to adjust. Left and right arrow buttons are used to make adjustments.

When your adjustments are complete, press the Back button to go to a different menu or press
the Menu button to exit the OSD menu entirely.

The following pages describe each of the OSD menus in detail.

PICTURE
BRIGHTNESS

CONTRAST
SHARPNESS
BLACK LEVEL
NOISE REDUCTION
TINT
COLOR
COLOR TEMPERATURE
COLOR CONTROL
ADAPTIVE CONTRAST
PICTURE MODE
PICTURE RESET

<

<

Sel Adjust Enter Back Quit

< >

PIP
PIP SIZE

PIP AUDIO
PIP RESET

<

<

Sel Adjust Enter Back Quit

< >

ADVANCED OPTION
INPUT RESOLUTION

BLACK LEVEL EXPANSION
GAMMA SELECTION
SCAN MODE
SCAN CONVERSION
FILM MODE
IR CONTROL
KEYBOARD CONTROL
TILING
HEAT STATUS
DATE AND TIME
SCHEDULE
MONITOR ID
DDC/CI
ADVANCED OPTION RESET

<

<

Sel Adjust Enter Back Quit

< >

OFF

10000K

OFF

STANDARD

SMALL

MAIN

MIDDLE

2.2

UNDER SCAN

PROGRESSIVE

AUTO

ON

SCREEN

70
50
50
50

50
50

H POSITION
V POSITION
CLOCK
CLOCK PHASE
ASPECT RATIO
CUSTOM ZOOM
SCREEN RESET

<

<

Sel Adjust Enter Back Quit

< >

CONFIGURATION 1
AUTO ADJUST

POWER SAVE
LANGUAGE
SCREEN SAVING
COLOR SYSTEM
OPERATION MODE
BLANK ENABLE
BLANK SCREEN TYPE
CONFIGURATION RESET
FACTORY RESET

<

<

Sel Adjust Enter Back Quit

< >

ENGLISH

AIO
ON

BLACK

50
50

AUDIO
BALANCE

TREBLE
BASS
SPEAKER
AUDIO SOURCE
AUDIO RESET

<

<

Sel Adjust Enter Back Quit

< >

CONFIGURATION 2
OSD TURN OFF

INFORMATION OSD
SLEEP TIMER
OSD H POSITION
OSD V POSITION
MONITOR INFORMATION

<

<

Sel Adjust Enter Back Quit

< >

INTERNAL

PC

10

OFF

50
50

50
50
50

45

Page 40 OSD (On-Screen Display) Menu System

Picture Menu

PICTURE
BRIGHTNESS

CONTRAST
SHARPNESS
BLACK LEVEL
NOISE REDUCTION
TINT
COLOR
COLOR TEMPERATURE
COLOR CONTROL
ADAPTIVE CONTRAST
PICTURE MODE
PICTURE RESET

<

<

Sel Adjust Enter Back Quit

< >

OFF

10000K

OFF

STANDARD

70
50
50
50

50
50

Brightness: changes the intensity of the image. Range: 0-100. (Default 70.)
Contrast: controls the degree of difference between the lightest and darkest parts of the

picture and changes the amount of black and white in the image. Range: 0-100. (Default

50.)

Sharpness: changes the clarity of the edges of a video image. Range: 0-100. (Default 50.)
Black Level: changes the level of brightness at the darkest (black) part of the image.

Range: 0-100. (Default 50.)
Noise Reduction: reduces temporal and/or spatial noise in the image. Options include: Off

(default), Low, Middle and High.
Tint: adjusts the red-green color balance in the image of NTSC video images. The tint

setting applies to NTSC video sources only. Range: 0-100. (Default 50.)
Color: adjusts the image from black and white to fully saturated color. Range: 0-100.

(Default 50.)
Color Temperature: changes the intensity of the colors. Options include: Native, User,

5000K, 6500K, 7500K, 9300K and 10000K (default).
Color Control: allows the user to finely adjust individual red, green and blue colors. Color

Temperature must be set to User to access this feature. Range: 0-255 for each color.
Adaptive Contrast: When set to On, this feature helps enhance image contrast when

displaying dark scenes. Options: Off (default) and On.

OSD (On-Screen Display) Menu System Page 41

Picture Mode: provides different preset picture modes to choose from. Options include:
Standard (default), HighBright, Soft and sRGB (for VGA only).

Picture Reset: resets all Picture menu items to factory default settings. Options: Yes and
No.

Screen Menu

SCREEN
H POSITION

V POSITION
CLOCK
CLOCK PHASE
ASPECT RATIO
CUSTOM ZOOM
SCREEN RESET

50
50

<

<

Sel Adjust Enter Back Quit

< >

H Position: adjusts the horizontal position of the image. Range: 0-100. (Default 50.)
V Position: adjusts the vertical position of the image. Range: 0-100. (Default 50.)
Clock: adjusts the width of the image (For VGA input only). Range: 0-100.
Clock Phase: adjusts the focus, clarity and stability of the image (For VGA input only).

Range: 0-100.
Aspect Ratio: adjusts the ratio of the image width to image height. Options: Auto, Native,

4:3, and Custom.
Custom Zoom: allows the user to adjust zoom, horizontal zoom, vertical zoom, horizontal

position and vertical position of the image. Aspect Ratio must be set to Custom to access
this feature. Range: 0-100 for each item.

Screen Reset: resets all Screen menu items to factory default settings. Options: Yes and
No.

Page 42 OSD (On-Screen Display) Menu System

Audio menu

AUDIO
BALANCE

TREBLE
BASS
SPEAKER
AUDIO SOURCE
AUDIO RESET

<

<

Sel Adjust Enter Back Quit

< >

INTERNAL

PC

50
50
50

Balance: adjusts the balance between the left and right audio outputs. Range: 0-100.
(Default 50.)

Treble: adjusts higher pitched (treble) audio sounds. Range: 0-100. (Default 50.)
Bass: adjusts lower-pitched (bass) audio sounds. Range: 0-100. (Default 50.)
Speaker: controls whether both the internal and external speakers (sound bar, etc.) or just

external speakers are used. Options include: Internal (both internal and external speakers
operate) and External (only external speakers operate). Default Internal.

Audio Source: selects the audio input source. Options include: PC (default), Audio1,
Audio2 and HDMI

®

.

Audio Reset: resets all Audio menu items to factory default settings. Options: Yes and No.

OSD (On-Screen Display) Menu System Page 43

PIP menu

PIP
PIP SIZE

PIP AUDIO
PIP RESET

<

<

Sel Adjust Enter Back Quit

< >

SMALL

MAIN

PIP Size: changes the size of the PiP window used in the Corner-to-Corner configuration.
Options include: Small (default), Middle and Large.

PIP Audio: switches the audio source from the main source to the PiP source. Options
include: Main (default) and Sub.

PIP Reset: resets all PIP menu items to factory default settings. Options: Yes and No.

The PiP feature allows the user to display two distinct sources simultaneously on the InFocus
Mondopad™. These are the supported combinations and configurations:

Input HDMI1 HDMI2 PC/Mondopad VGA Component S-video Composite
HDMI1
HDMI2
PC/Mondopad
VGA
Component
S-video
Composite

 
  
   
    
    

    
    

   

  

 

Page 44 OSD (On-Screen Display) Menu System

When the Main picture is PC/Mondopad™, the following configurations are available:

PiPPiP

Main

PiP

Corner-to-Corner

PiP

When the Main picture is not PC/Mondopad, the following configurations are available:

PiPPiP

Main Main Main Main

PiP

Corner-to-Corner

PiP

Side-by-Side

Stretched

PiP PiP

PiP

Picture-on-Picture Side-by-Side

To change the PiP source: Press remote PiP Input button.

Native

To swap the main and PiP sources: Press the remote’s PiP Swap button.
To change the PiP position for Corner-to-Corner configurations: Press the PiP

Position button to move from corner to corner or use the arrow keys on the remote or
keypad to finely adjust the PiP position.

To switch PiP configurations when the Main window is not PC/Mondopad: Press the
PiP On/Off button to toggle between the available configuration options.

To change the audio source between the Main and PiP windows: Go to the PiP Audio

option in the PiP menu and choose Main or Sub.
To change the PiP window size: Press the Menu button on the remote or keypad and go

to the PiP Size option in the PiP menu.
To reset the PiP feature to factory default settings: Press the Menu button on the

remote or keypad and go to the PiP Reset option in the PiP menu.

OSD (On-Screen Display) Menu System Page 45

Configuration 1

CONFIGURATION 1
AUTO ADJUST

POWER SAVE
LANGUAGE
SCREEN SAVING
COLOR SYSTEM
OPERATION MODE
BLANK ENABLE
BLANK SCREEN TYPE
CONFIGURATION RESET
FACTORY RESET

<

<

Sel Adjust Enter Back Quit

< >

ENGLISH

AIO

ON

BLACK

Auto Adjust: automatically adjusts the display of an external VGA source image. Press OK
on the remote to activate.

Power Save: allows the user to select whether the Mondopad™ goes into a standby state
after no computer or video source has been detected during three consecutive search
cycles. Options include: RGB On/Off and Video On/Off. (Default: RGB On & Video On.)

Language: switches the OSD menu language. Options include: English (default), Italian,
German, French, Spanish, Polish, Turkish, Swedish and Simplified Chinese.

Screen Saving: reduces the risk of image persistence. Opening this submenu allows the
user to select cooling fan, brightness and screen shift behavior.

Cooling Fan: When set to Auto, the fan automatically adjusts based on the
internal temperature of the tablet. When set to On, the fan remains on regardless
of internal temperature. Options include: Auto (default) and On.

Brightness: When enabled, reduces brightness and disables brightness
adjustment in the Picture menu. Options include: On and Off (default).

ScreenShift: selects the time interval for the image size to expand slightly and
shift the position of pixels in four directions (up, down, left and right). Options: Off
(default) and a range of 10-900 in increments of 10.

Color System: (Applies to composite and S-video signals only.) When Auto is on, the tablet
attempts to pick the video standard automatically based on the input signal. If Mondopad is
unable to detect the standard correctly, the colors might appear incorrect or “torn.” If this
happens, the user can select the proper video standard. Options include: Auto, NTSC, PAL,
SECAM, NTSC 4.43 and PAL-60.

Page 46 OSD (On-Screen Display) Menu System

Operation Mode: When Monitor is enabled, Mondopad™ acts like a simple monitor and
only displays external source devices. (The Mondopad collaboration software is
unavailable.) When AIO (All-in-One) is enabled, both the Mondopad collaboration software
and external source devices are displayed. Options: Monitor and AIO (default).

Blank Enable: allows the user to display a blank image when the tablet is in Monitor mode
(see Operation Mode above) and no source is detected. Options include: On and Off
(default).

Blank Screen Type: defines the image displayed when the tablet is in Monitor mode (see
Operation Mode above) and no source is detected. Options include: Black (default), Blue,
White and (InFocus) Logo.

Configuration Reset: resets all Configuration 1 and Configuration 2 menu items to factory
default settings. Options: Yes and No.

Factory Reset: resets all menu items to factory default settings. Options: Yes and No.

OSD (On-Screen Display) Menu System Page 47

Configuration 2

CONFIGURATION 2
OSD TURN OFF

INFORMATION OSD
SLEEP TIMER
OSD H POSITION
OSD V POSITION
MONITOR INFORMATION

<

<

Sel Adjust Enter Back Quit

< >

10

OFF

50
50

45

OSD Turn Off: controls how many seconds the OSD menu remains on the screen Range:
5-120 (seconds). (Default: 45)

Information OSD: controls how many seconds the Information OSD remains on the screen.
Options include: Off and a range of 1-10 (seconds) in increments of 1. (Default: 10)

Sleep Timer: adjusts the time when the Mondopad™ automatically shuts off. Options
include: Off (default) and range of 1-24 (hours) in increments of 1.

OSD H Position: adjusts the horizontal position of the OSD menu. Range: 0-100. (Default:

50)

OSD V Position: adjusts the vertical position of the OSD menu. Range: 0-100. (Default: 50)
Monitor Information: This read-only submenu displays the model name, serial number,

firmware version and amount of time the product has been powered on (hours/minutes).

Page 48 OSD (On-Screen Display) Menu System

Advanced Option

ADVANCED OPTION
INPUT RESOLUTION

BLACK LEVEL EXPANSION
GAMMA SELECTION
SCAN MODE
SCAN CONVERSION
FILM MODE
IR CONTROL
KEYBOARD CONTROL
TILING
HEAT STATUS
DATE AND TIME
SCHEDULE
MONITOR ID
DDC/CI
ADVANCED OPTION RESET

<

<

Sel Adjust Enter Back Quit

< >

MIDDLE

2.2

UNDER SCAN

PROGRESSIVE

AUTO

ON

Input Resolution: sets the resolution of the VGA input. This is only required when the tablet
is unable to detect the VGA input resolution correctly. Options include: 1024 x 768, 1280 x
768, 1360 x 768, 1366 x 768, 640 x 480, 720 x 480, 852 x 480, 800 x 600, 1064 x 600, 720
x 576, 1400 x1050, 1680 x 1050, 720 x 400, 640 x 400, 1440 x 900, 1600 x 900 and Auto.

Black Level Expansion: reveals additional details in black/dark areas of video inputs.
Options include: Low, Middle, High and Off (default).

Gamma Selection: adjusts the gamma value of the image and optimizes image brightness
and contrast. Options include: Native, 2.2 (default), 2.4 and S Gamma.

Scan Mode: removes noise around the edges of a video image. Options include: Under
scan (default for VGA sources) and Over scan (default for video sources).

Scan Conversion: adjusts the conversion of source images. Options include: Interlace and
Progressive (recommended).

Film Mode: controls film mode detection and determines whether the original source of the
input video was film or video. Options include: Auto (default) and Off.

IR Control: disables and enables the IR sensor on the tablet. Options include: Normal
(default; IR is enabled) and Lock (IR is disabled).

Keyboard Control: disables and enables the keypad on the right-hand side of the tablet.
Options include: Lock (keypad is disabled) and Unlock (default; keypad is enabled).

Tiling: This feature only supported in Monitor Mode.
Heat Status: displays the current internal temperature of the Mondopad™ (+/-5°) and the

cooling fan settings. To change the fan settings, go to the Configuration 1 menu and choose
the Screen Saving option.

OSD (On-Screen Display) Menu System Page 49

Date and Time: lists the current date and time information of the Mondopad internal clock
and allows the user to make date and time adjustments. Options include: Year, Month, Day,
Hour, Minute, Daylight Saving Time.

Schedule: (Supported in Monitor Mode only) enables the user to create up to seven distinct
on/off schedules for Mondopad. For each schedule, the user optionally selects the time
Mondopad should turn on and off, which input source is automatically activated (if desired)
and what day(s) this occurs.

Monitor ID: set the identification number of the Mondopad™ tablet via the RS232C
connection. Each tablet must have a unique identification number when multiple tablets are
connected. Range: 1-26. (Default; 1)

DDC/CI: enables and disables DDC/CI communication. Options include: On (default) and
Off.

Advanced Option Reset: resets all Advanced Option menu items to factory default
settings. Options: Yes and No.

Page 50 OSD (On-Screen Display) Menu System

Troubleshooting

Physical Issues

Symptom Possible Solutions

No power

Mondopad shuts down
suddenly

Mondopad is turning on
and/or off automatically at the
same time of day

No image

No image from external
source

No sound

 Verify the power cord is properly connected to the power

outlet and to the Mondopad™.

 Verify the Mondopad power switch is ON and that the

Power button on the remote or keypad has been turned on
(the front LED should be green).

 Plug another electrical device to the power outlet to verify

that the outlet is supplying the proper voltage.

 Check the Sleep Timer setting in the Configuration 2 OSD

menu. Disable the Sleep Timer, if desired.

 Verify that a source is active.
 Mondopad may have overheated. Remove any objects

blocking the vents.

 Check both the Date & Time settings and the Schedule

settings in the Advanced Option OSD menu to verify
accuracy. Disable scheduling, if desired.

 If attempting to display an external source, see “No image

from external source” below.

 Verify that Mondopad is turned on (the front LED should be

solid green).

 Verify that the Mondopad PC is turned on (the PC LED on

the back of Mondopad should be solid green).

 Check the Operation mode in the OSD menu. To see the

Mondopad Collaboration software, the Configuration 1>
Operation Mode must be set to AIO. Note: Mondopad must
be powered off and back on for changes to take effect.

 Verify that connections between the source and the tablet

have been made correctly.

 Verify that the cables are in good condition.
 Verify the correct input source is selected and that the input

signal is compatible with the tablet.

 If the external source is not detected, the Video source

menu defaults back to PC/Mondopad.

 If using the Mondopad sound bar, verify that the sound bar

is connected properly and that the sound bar power switch
is turned on.

 If the sound bar or an external sound system is not being

used, verify that the Speaker setting in the OSD Audio
menu is set to Internal.

 If using an external source, such as S-video, verify that an

audio cable is correctly installed between the device and
the tablet.

 Using the remote, verify the volume is turned up enough

and not muted.

Troubleshooting Page 51

Audio noise

No touchpad activity with
external computer

Touchpad functions are not
functioning consistently

Remote is not working

Keypad and/or mouse is not
working

Video camera is not in focus

 If using the Mondopad collaboration software, verify that

the volume is not muted in the application. (Look at the
speaker icon in the upper right-hand corner of the
Mondopad collaboration software.)

 If playing a video, verify the playback has not been paused

and that the video’s audio has not been muted.

 An HDMI

®

1.3 (or higher) source and source device is

required to hear audio via the HDMI cable.

 Noise can occur when infrared communication equipment

(for example, infrared cordless headphones) is used near
the tablet. Move the infrared communication equipment
away from the tablet to eliminate the noise.

 Verify that the USB B to USB type A cable is plugged from

the laptop into Mondopad correctly.

 Verify that the laptop’s operating system is Windows

®

7.
(The Mondopad touchpad does not support any other
operating systems.)

 Remove all objects placed on the lip of the Mondopad

display and/or within 2” of the touchpad screen.

 Disable PiP feature. The Mondopad touchpad works best

when the Mondopad collaboration software is the main
image displayed.

 Power Mondopad™ off and back on after a few seconds.

Re-booting Mondopad helps the touchpad to re­synchronize.

 Make sure the batteries are installed in the proper

orientation and are not dead.

 Verify the remote is turned on (the button is on the bottom

of the remote).

 Verify you are pointing the remote at the table and are

within 26’ (8m) and 30 degrees (horz/vert) of the sensor.

 Verify that the IR Control setting in the Advanced Option

OSD menu is set to Normal.

 Make sure the batteries are installed in the proper

orientation and are not dead.

 Press the Connect button on the bottom of the keypad.
 Verify the USB adapter is installed into the Mondopad’s

USB port.

 Verify that the Keyboard Control setting in the Advanced

Option OSD menu is set to Unlock.

 Verify that the plastic protecting the camera lens has been

removed.

Page 52 Troubleshooting

Mondopad Collaboration Software Issues

Symptom Possible Solutions

I can’t see some types of View
& Share files

 Only certain files types are compatible with the Mondopad

software. See page 18 for a full listing of compatible file
types. If desired, you can display the files from an external
source (bypassing the Mondopad collaboration software).

No access to the internet
Can’t pick-up a video

conferencing attendee call

 Contact your Administrator to verify the network settings.
 Check the Answer Mode settings tab of the Video

Conferencing Setup screen in the Mondopad collaboration
software. The Answer Mode should not be set to Auto
Reject.

No image on video
conferencing call

 Verify that the call has not been placed on hold.
 If customer is using an MCU, an external camera must be

connected directly to the MCU.

 If you are unable to see yourself, verify that the camera has

been plugged into an available USB A jack on the tablet.

No audio for the video

 Verify that the call has not been muted or placed on hold.

conferencing call
Can’t register, make or

receive video conferencing
calls
Poor video conferencing call
quality

A Meeting Invite was not
received

“Cannot register to server,
reason: ...”

Emails are not being received
by Mondopad

Emailed folders/files are
locked

PowerPoint and images keep
panning rather than scrolling

The remote Whiteboard
application is only partially
visible.

 Contact your Administrator to verify the video conferencing

settings.

 Contact your Administrator to verify available bandwidth

and video conferencing settings.

 Have the invited party check his/her junk mail. The email

will be coming from the email address as defined in Device
Settings.

 PCs must be compatible with Microsoft® Silverlight.
 Not compatible with Mac® computers.
 Contact your Administrator to verify networking settings.

 Contact your Administrator to verify the Mondopad Admin >

Device Settings.

 Have the sender check his/her email for the Access Code.

 Images and files cannot be scrolled when the files are

zoomed in or out. Restore the images to their normal size
and try again.

 Reduce the page size in the Browser settings.

Troubleshooting Page 53

LED Indicators

Front LED
(near IR sensor)

PC LED
(back of the tablet)

Solution

Off Off The tablet is completely shut-down. Verify the

power cord is properly connected to the power
outlet and to the Mondopad™. Verify that the
power switch on the back of the unit is turned on.
Plug another electrical device to the power outlet to
verify that the outlet is supplying the proper
voltage.

Red Off The tablet is hibernating. Press the Power button

on the remote or keypad.

Orange Blinking Green The tablet is in standby mode. Press the Power

button on the remote or keypad.

Green Green The tablet is powered on.

For Additional Troubleshooting Support, please contact:

InFocus Corporation
Technical Support
6am-5pm PST
877-388-8385

www.infocus.com/support

Page 54 Troubleshooting

Specifications

®

To read the latest specifications on the Mondopad™ collaboration tablet, be sure to visit our
support website at www.infocus.com/support, as specifications are subject to change.

Size (viewable) 54.6” (138.7 cm diagonal)
Resolution 1920 x 1080
Refresh rate 60 Hz
Viewing angle ±89˚
Display colors 1.07G (10-bit)
Brightness 450 cd/m2 typical
Pixel pitch 0.63mm
Picture-in-Picture SBS/4 quadrant PIP
Video input compatibility Full NTSC, 480i, 480p, 720p, 1080i, 1080p/24, 1080p/30, 1080p/60
Data input compatibility VGA (640x480), SVGA (800x600), XGA (1024x768), SXGA

(1280x1024), SXGA+ (1400x1050), UXGA (1600x1200), WXGA+
(1440x900), WSXGA+ (1680x1050), WXGA (1280x800), WUXGA
(1920x1200)

Inputs USB 2.0 Type-A x 6, HDMI® 1.3 x 2, VGA (HD15), Component, S-

Video, Composite, RS232 (DB9), RCA stereo (L/R) audio x 1, 3.5 mm

stereo mini-jack, USB B (for touch screen controller board), RJ45 x 2
Outputs RCA audio stereo (L/R) output for sound bar
Touch screen

Speakers (integrated) Stereo 7W x 2
Power AC 100 -240V, 50-60Hz, 7.5A
Energy Star 5.2 for display and PC
Operating conditions 5° to 35°C at 0 to 10K ft
Noise <40dBA @ 25°C
Mount VESA standard 400mm x 400mm M6 screws
Dimensions (H x W x D) without
stand
Weight (without stand) 114.2 lbs (51.8kg)
Shipping Weight 141.1 lbs (64kg)
Processor Intel
Memory 4 GB

Hard Drive SATAII 320GB 5400RPM
LAN 802.3 10/100/1000 Base-T with Wake on LAN
Wi-Fi Dual band 802.11 a/b/g/n PCIe half mini card, 2.4 GHz with Intel AMT

Operating system Windows® 7 Pro 64

‐ Multi -Touch touch screen system with support for 2 touch and

Windows

®

7 gesturing

‐ Glass protection overlay for LCD surface
‐ USB connection to PC from touch system panel board

32.4” (824mm) x 53.1” (1350mm) x 5.9” (151mm)

Core i5-2520m, QM67 chipset with support for AMT 7.1

8 MB Flash memory, DDR3-1333

support

Specifications Page 55

Camera

Resolution 1280 x 720 pixels
Frame rate 22fps at HD with H.264+YUV (2-way)
Lens and Field of View F/2.0, 3P Lens, FOV(D) 56.8° in HD mode, FOV(D) 50° in VGA mode

1.0x zoom, FOV(D) 30° in VGA mode 1.6x zoom
Audio support 4 built-in Unidirectional microphones
Interface USB 2.0 High Speed
Focus Auto focus
Tilt Up/down ±40˚, left/right 40˚
Power Via USB

Sound bar

Power 60 Hz AC
Speaker Drivers

Two 3” and one ¾” Aluminum Neodymium Tweeter (per side)
Left and Right Channels
Enclosure Type Sealed
Sound bar Frequency

90Hz to 20kHz
Response
Sound Pressure Level

98dB SPL
(max vol@1m, pink noise)
Signal to Noise Ratio (SNR) 110dB
Amplifier Type High efficiency Class D amplifier
Power Output: Watts/Channel

25 watts/channel @ 1% THD, 1KHz, 2-channels drive
(RMS)
Power Output:

50 watts total system
Total Watts (RMS)
Power Output:

70 watts total system
Total Watts (Peak)
Power Input Voltage 90-264 VAC, 50/60Hz, 1.5 amps
Rated Power Consumption 150 watts
Standby Power Consumption 3 watts

Keyboard

Dimension 321 x 142 x 25.4mm
Weight ~350g excluding batteries
Batteries Two (2) AAA alkaline
Operating Voltage 2.0V~3.2VDC
Power Consumption Operation Mode: 10mA; Sleep Mode: <60uA
Battery Life 800 working hours continuous operation
Operating Distance 10M without signal disturbance and no direction limit

Mouse

Dimension 59.2 x 103.6 x 34.8mm
Weight ~68g excluding batteries
Batteries Two (2) AAA alkaline
Operating Voltage 2.0V~3.2VDC
Power Consumption <8.5mA @3V
Battery Life 150 working hours continuous operation
Operating Distance 10M without signal disturbance and no direction limit

Page 56 Specifications

Limited Warranty

InFocus Limited Warranty For InFocus Branded Hardware Products Only

LIMITED WARRANTY. InFocus’s warranty obligations for the hardware products are limited to the terms

set forth herein. InFocus warrants the InFocus-branded hardware products against defects in materials
and workmanship under normal use for a period outlined in the Limited Warranty Periods section below
from the date of retail purchase by the original end-user purchaser (“Warranty Period”). The Warranty
Period starts on the date of purchase. Your dated sales or delivery receipt, showing the date of purchase
of the product, is your proof of the pur chase date. You may be required to provide proof of purchase and
proof that the product was purchased new as a condition of receiving warranty service. If a hardware
defect arises and a valid claim is received within the Warranty Period, at its option and to the extent
permitted by law, InFocus will either (1) repair the hardware defect at no charge, using new parts or
refurbished parts that are equivalent to new in performance and reliability, (2) exchange the product with
a product that is new or refurbished that is equivalent to new in performance and reliability and is at least
functionally equivalent to the original product, or (3) refund the purchase price of the product. InFocus
may request that you replace defective parts with customer-installable new or refurbished parts that
InFocus provides in fulfillment of its warranty obligation (“Customer Self Repair”). A replacement product
or part, including a Customer Self Repair part that has been installed in accordance with instructions
provided by InFocus, assumes the remaining warranty of the original product or ninety (90) days from the
date of replacement or repair, whichever provides longer coverage. When a product or part is exchanged,
any replacement item becomes your property and the replaced item becomes InFocus’s property. Parts
provided by InFocus in fulfillment of its warranty obligation must be used in products for which warranty
service is claimed. When a refund is given, the product for which the refund is provided must be returned
to InFocus and becomes InFocus’s property. This is your exclusive remedy for defective products.

Limited Warranty Periods are as follows:

 LCD Thin Tablet Device (including embedded PC), Camera, Remote, and Sound Bar

Product Limited Warranty Period: one (1) year from date of purchase.

 Accessory Product Limited Warranty Period: ninety (90) days from date of purchase.

The Accessory Product Limited Warranty covers the accessory items only and excludes normal wear and
tear.

Remanufactured Products and Software Products are exempt from the foregoing Limited Warranty.
Please refer to the appropriate Remanufactured Product Limited Warranty or Software Product Limited
Warranty for applicable Warranty information.

EXCLUSIONS AND LIMITATIONS. This Limited Warranty applies only to the hardware products
manufactured by or for InFocus, and sold by InFocus, its worldwide subsidiaries, authorized resellers or
country distributors, that can be identified by the “InFocus” trademark, trade name, or logo affixed to it,
and to required firmware. The Limited Warranty does not apply to any non-InFocus hardware products or
peripherals external to the InFocus-branded hardware products (including but not limited to external
storage subsystems, displays, printers, speakers or other peripherals), or to any software applications or
programs, even if packaged or sold with the InFocus hardware. Manufacturers, suppliers, or publishers of
products, software or peripherals, other than InFocus, may provide their own warranties to the end user
purchaser, but InFocus, in so far as permitted by law, provides their products “AS IS” without the InFocus
Limited Warranty. Software distributed by InFocus with or without the InFocus brand name (including, but
not limited to system software) is not covered under this Limited Warranty. Refer to the licensing
agreement accompanying the software for details of your rights with respect to its use.

Limited Warranty Page 57

InFocus does not warrant that the operation of the products will be uninterrupted or error-free. InFocus is
not responsible for damage arising from failure to follow instructions relating to the products’ use.

INFOCUS IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR
REMOVABLE STORAGE MEDIA. INFOCUS IS NOT RESPONSIBLE FOR THE RESTORATION OR
REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY
INFOCUS WHEN THE PRODUCT IS MANUFACTURED.

To enable InFocus to provide the best possible support and service during the Limited Warranty Period,
you will be required to:

 Maintain a proper and adequate environment, and use the InFocus hardware products in

accordance with the instructions furnished.

 Verify configurations, load most recent firmware, install software patches, run InFocus diagnostics

and utilities, and implement temporary procedures or workarounds provided by InFocus while
InFocus works on permanent solution s.

 Allow InFocus to keep resident on your systems or sites certain system and network diagnosis

and maintenance tools to facilitate the performance of warranty support (collectively referre d to as
“Proprietary Service Tools”); Proprietary Service Tools are and remain the sole and exclusive

property of InFocus.
Additional Limitations:
 Products external to the system processor (CPU) box, such as external storage subsystems,

printers and other peripherals, are covered by the applicable warranty for those products or

options.
 An effective repair does not necessarily require the replacement of a defective part. For example,

cleaning the heads of a floppy drive or updating revision levels of ROM BIOS on a PCA board are

activities that in many instances deliver an effective repair.
 BIOS/Firmware upgrades are not covered under the Limited Warranty. Firmware that is an

integral part of the option hardware board is not automatically upgraded when new versions of

firmware are released.
 It is the responsibility of the customer to ensure that their software is compatible with the latest

BIOS/firmware revision.

This Limited Warranty does not apply: (a) to consumable or expendable parts, such as batteries,
or protective coatings designed to diminish over time unless failure has occurred due to a
defect in materials or workmanship; (b) to cartons, carrying cases, shipping cases, external
cabinets, accessories used in connection with the product; (c) to cosmetic damage, including
but not limited to scratches, dents, and broken plastic on ports; (d) to damage caused by use
with non-InFocus products; (e) to damage caused by accident, abuse, misuse, improper
ventilation, smoke exposure, contamination, improper or inadequate maintenance, cleaning or
calibration, liquid contact, unusual physical or electrical stress and/or power surges, virus
infection, fire, earthquake, disaster, lightning or other external causes; (f) to damage caused by
operating the product outside the permitted or intended uses or usage parameters described by
InFocus (including burned monitor screens and incorrect input voltage); (g) to damage caused
by service (including upgrades and expansions) performed by anyone other than a
representative of InFocus or an InFocus Authorized Service Provider (“ASP”) or your own
installation of customer-installable parts as instructed by InFocus; (h) to a product or part that
has been modified to alter functionality or capability without the written permission of InFocus
(including use of an unauthorized mount); (i) to defects caused by normal wear and tear or
otherwise due to the normal aging of the product; (j) to failure to follow maintenance procedures
as outlined in the product user documentation including where a schedule is specified for
regular cleaning of certain parts (based on usage and environment); (k) to loss or damage in

Page 58 Limited Warranty

transit; or (l) if the product is not used under normal operating conditions which are defined as
use not in excess of 16 hours continuously per day with a minimum 8 hour period of continuous
rest in the powered off state; or (m) if any InFocus serial number has been removed or defaced.
In addition, LCD burn-in as a result of excessive display of static images on the product is not
covered under the terms of this Limited Warranty.

Important: Do not open the hardware products unless otherwise directed by InFocus for the
purposes of a Customer Self Repair (CSR). Opening the hardware products may cause damage
that is not covered by this Limited Warranty. Only InFocus or an ASP should perform service on
the hardware products.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS,
WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY
APPLICABLE LAW, INFOCUS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS. IF INFOCUS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES
THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN
DURATION TO THE DURATION OF THE EXPRESS WARRANTY AND TO THE REPAIR OR
REPLACEMENT SERVICE AS DETERMINED BY INFOCUS IN ITS SOLE DISCRETION. NO INFOCUS
RESELLER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION,
OR ADDITION TO THIS WARRANTY. IF ANY TERM IS HELD TO BE ILLEGAL OR UNENFORCEABLE,
THE LEGALITY OR ENFORCEABILITY OF THE REMAINING TERMS SHALL NOT BE AFFECTED OR
IMPAIRED.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY
LAW, INFOCUS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY
OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE;
LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS);
LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF
OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO,
COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR
DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND
PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM
OR DATA STORED IN OR USED WITH THE INFOCUS PRODUCT AND ANY FAILURE TO MAINTAIN
THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION
SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY
FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. INFOCUS DISCLAIMS
ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS
WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR
DATA.

LIMITATION ON BRINGING ACTION: NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THE
AGREEMENT TO PURCHASE THE PRODUCT MAY BE BROUGHT BY PURCHASER MORE THAN
ONE YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED. GOVERNING LAW: ANY ACTION,
REGARDLESS OF FORM, ARISING OUT OF THE AGREEMENT TO PURCHASE THE PRODUCT IS
GOVERNED BY THE LAWS OF THE STATE OF OREGON, U.S.A. MANDATORY ARBITRATION –
ANY ACTION, REGARDLESS OF FORM, ARISING OUT OF THE AGREEMENT TO PURCHASE THE
PRODUCT IS SUBJECT TO MANDATORY ARBITRATION.

ADDITIONAL RIGHTS. FOR CUSTOMERS, WHO ARE COVERED BY CONSUMER PROTECTION
LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN

Limited Warranty Page 59

ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED BY SUCH CONSUMER PROTECTION
LAWS AND REGULATIONS. THIS WARRANTY DOES NOT EXCLUDE, LIMIT OR SUSPEND ANY
RIGHTS OF CONSUMERS ARISING OUT OF NONCONFORMITY WITH A SALES CONTRACT.
SOME COUNTRIES, STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS OR
EXCLUSIONS DESCRIBED BELOW MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY
COUNTRY, STATE OR PROVINCE. INFOCUS, THE WARRANTOR UNDER THIS LIMITED
WARRANTY, IS IDENTIFIED AT THE END OF THIS DOCUMENT.

EXTENDED WARRANTIES. InFocus extended product warranties are available for an additional charge.

For further information on InFocus extended product warranties, please contact InFocus or your product
reseller.

OBTAINING WARRANTY SERVICE. Please access and review the online help resources located at
www.infocus.com/support before seeking warranty service. If the product is still not functioning properly
after making use of these resources, please contact InFocus Technical Support or, if applicable, an ASP
using the information provided below. When contacting InFocus via telephone, other charges may apply
depending on your location. When calling, InFocus Technical Support or an ASP will help determine
whether your product requires service and, if it does, will inform you how InFocus will provide it. You must
assist in diagnosing issues with your product and follow InFocus’s warranty processes. InFocus may
restrict service to the country where InFocus or its Authorized Distributors originally sold the hardware
product. InFocus will provide warranty service either (i) at an ASP location, where service is performed at
the location, or the ASP may send the product to an InFocus repair service location for service, (ii) by
sending you prepaid way bills (and if you no longer have the original packaging, InFocus may send you
packaging material at your cost) to enable you to ship the product to an InFocus repair service location, or
(iii) by sending you customer-installable new or refurbished replacement parts to enable you to conduct
Customer Self Repair, or (iv) by exchanging the product for a new or refurbished replacement.

Customer Self Repair
InFocus products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period,
InFocus identifies that the repair can be accomplished by the use of a CSR part, InFocus will ship that
part directly to you for replacement. There are two categories of CSR parts:

 Parts for which customer self repair is mandatory. If you request InFocus to replace these parts,

you will be charged for the travel and labor costs of this service.
 Parts for which customer self repair is optional. These parts are also designed for customer self

repair. If, however, you require that InFocus replace them for you, this may be done at no

additional charge under the type of warranty service designated for your product.

Based on availability and where geography permits, InFocus will attempt to ship CSR parts out the next
business day. Customer receipt will vary based upon the actual part, customer location and shipping
method. Next day, same-day or four-hour delivery may be offered at an additional charge where
geography permits. If assistance is required, you can call the InFocus Technical Support Center and a
technician will help you over the phone. InFocus specifies in the materials shipped with a replacement
CSR part whether a defective part must be returned to InFocus. In cases where it is required to return
the defective part to InFocus, you must ship the defective part back to InFocus within a defined period of
time, normally five (5) business days, and clearly display the Return Material Authorization (RMA#) on the
outside of the shipping carton or a similar package affording an equal degree of protection. The defective
part must be returned with the associated documentation in the provided shipping material. Failure to
return the defective part may result in InFocus charging you for the replacement. With a Customer Self

Page 60 Limited Warranty

Repair, InFocus will pay all shipping and part return costs and determine the courier/carrier to be used.
InFocus may utilize a doorstep swap process, which involves an InFocus delivery person delivering the

replacement product or CSR part to the Customer and picking up the defective product or part at the time
of delivery for return to InFocus. Upon receipt of the replacement product or part, the original product or
part becomes the property of InFocus and you agree to follow instructions, including arranging the return
of original product or part to InFocus in a timely manner. When providing a product exchange or
Customer Self Repair (CSR) part requiring the return of the original product or part, InFocus may require
a credit card authorization as security for the retail price of the replacement product or part and applicable
shipping costs. When returning product to InFocus, a Return Material Authorization Number (RMA #) is
required and must be clearly displayed on the outside of the shipping carton or a similar package
affording an equal degree of protection. Service options, parts availability and response times may vary
according to the country in which service is requested. Service options are subject to change at any time.
You may be responsible for shipping and handling charges if the product cannot be serviced in the
country in which service is requested. If you seek service in a country that is not the country of original
purchase, you will comply with all applicable import and export laws and regulations and be responsible
for all custom duties, V.A.T. and other associated taxes and charges. Where international service is
available, InFocus may repair or exchange defective products and parts with comparable products and
parts that comply with local standards. In accordance with applicable law, InFocus may require that you
furnish proof of purchase details and/or comply with registration requirements before receiving warranty
service. Resources with more details on this and other matters on obtaining warranty service are
described below.

PRIVACY. InFocus will maintain and use customer information in accordance with the InFocus
Privacy Policy available at www.Infocus.com/privacy and InFocus’s applicable legal obligations.

BACKUP. If your product is capable of storing software programs, data and other information, you
should protect its contents against possible operational failures. Before you deliver your product for
warranty service it is your responsibility to keep a separate backup copy of the contents, remove all
personal information and data that you want to protect and disable any security passwords. THE

CONTENTS OF YOUR PRODUCT WILL BE DELETED AND THE STORAGE MEDIA
REFORMATTED IN THE COURSE OF WARRANTY SERVICE. Your product or a replacement

product will be returned to you as your product was configured when originally purchased, subject to
applicable updates. InFocus may install system software updates as part of warranty service that will
prevent the hardware from reverting to an earlier version of the system software. Third party
applications installed on the hardware may not be compatible or work with the hardware as a result of
the system software update. You will be responsible for reinstalling all other software programs, data
and passwords. Recovery and reinstallation of software programs and user data are not covered
under this Limited Warranty.

RESOURCES. Support and service information including Authorized Distributor and Authorized
Service Provider locations is available at: www.infocus.com/su pport.

InFocus Corporation, 13190 SW 68th Parkway, Suite 200, Portland, OR 97223-8368 USA

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Limited Warranty Page 61