Infiniti Warranty 2008 User Manual
2008
INFINITI
W ARRANTY INFORMATION BOOKLET
2008 INFINITI WARRANTY INFORMATION BOOKLET
TABLE OF CONTENTS
SUMMARY OF WARRANTY COVERAGE . . . . . . . . . . . . . . . . . . . . .1
INFINITI OWNER SATISFACTION AND ASSISTANCE . . . . . . . . . .2
2008 NEW VEHICLE LIMITED WARRANTY . . . . . . . . . . . . . . . . . .4
2008 INFINITI FEDERAL VEHICLE EMISSION CONTROL
WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2008 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL
WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
RECOMMENDATION FOR MAINTENANCE
SERVICE AND REPLACEMENT PARTS . . . . . . . . . . . . . . . . . . . . .15
SEAT BELT LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . .16
LIMITED WARRANTY ON GENUINE NISSAN REPLACEMENT
PARTS, AND GENUINE INFINITI ACCESSORIES . . . . . . . . . . . . .17
SUMMARY OF THE NISSAN LIFETIME REPLACEMENT
PANEL CORROSION LIMITED WARRANTY1 . . . . . . . . . . . . . . . .19
REPLACEMENT BATTERY LIMITED WARRANTY . . . . . . . . . . . . .20
BRIDGESTONE PASSENGER TIRE LIMITED WARRANTY . . . . . .22
BRIDGESTONE RUN-FLAT TECHNOLOGY TIRE
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
DUNLOP PASSENGER TIRE LIMITED WARRANTY . . . . . . . . . . .26
GOODYEAR PASSENGER TIRE LIMITED WARRANTY . . . . . . . . .32
MICHELIN PASSENGER AND LIGHT TRUCK TIRE
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY . . . . . . . . .36
IMPORTANT TIRE SAFETY INFORMATION . . . . . . . . . . . . . . . . .39
ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
SERVICE LOAN CAR PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . .47
ELITE INFINITI EXTENDED PROTECTION PLAN . . . . . . . . . . . . . .48
1
SUMMARY OF WARRANTY COVERAGE*
* See the express terms of the applicable warranty printed elsewhere in this booklet, which
terms control if there is a conflict with this chart.
** Unlimited Mileage
*** 10 Years/ Unlimited Mileage on Seat belts
24 Months
24,000 Miles
36 Months
50,000 Miles
72 Months
70,000 Miles
96 Months
80,000 Miles
48 Months
60,000 Miles
84 Months
70,000 Miles
California Emission Performance and Defect Warranties
California Emission Long Term Defect Warranty
Federal Emission Long Term Defect Warranty
Federal Emission Defect Warranty
Federal Emission
Performance Warranty
Powertrain Coverage ***
Corrosion Coverage (Perforation from Corrosion) **
Basic Coverage
1
INFINITI OWNER SATISFACTION AND ASSISTANCE
Both Infiniti and your Infiniti dealer are dedicated
to serving all your automotive needs. Your complete satisfaction is our primary concern. Your
Infiniti dealer is available to assist you with all your
automobile sales, parts and service requirements.
If, however, a situation arises that you believe has
not been addressed to your satisfaction, we ask
that you take the following steps.
STEP 1:
Discuss the situation with the dealership management. If a problem still exists, contact the dealership’s owner. Your Infiniti dealer is best equipped
to resolve the matter for you.
STEP 2:
If the concern has still not been addressed to your
satisfaction, please contact our Infiniti Consumer
Affairs Department using our toll free number:
1-800-662-6200
The Consumer Affairs Department will ask for the
following information:
• Your name, address, and telephone number
• Vehicle identification number (on dashboard
and permanent Infiniti Total Ownership program card)
• Date of purchase
• Current odometer reading
• Your Infiniti dealership’s name
• Details of the concern
Or you can write to Infiniti with the above information at:
INFINITI DIVISION
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
STEP 3:
In the event that you believe Infiniti has been
unable to satisfactorily address the problem, a special automotive complaint resolution program
called AUTO LINE isavailable to you. The AUTO LINE
program is independently operated by the Council
of Better Business Bureaus, Inc. (BBB).
For information about the BBB AUTO LINE in your
area, please call us (Infiniti) at the same toll free
number (1-800-662-6200).
We will be happy to provide you with the address
and phone number of your local BBB office or any
other information about AUTO LINE.
Or you may contact the BBB at:
AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Blvd.
Arlington, Virginia 22203
1 (800) 955-5100
If you call, the BBB staff will record the details of
your complaint by telephone. They will ask for the
same information as in Step 2.
The AUTO LINE program consists of two parts:
mediation and arbitration. The AUTO LINE Staff will
attempt to provide suggestions for resolving the
problem during mediation. If a satisfactory resolution has not been achieved during mediation, you
will have the opportunity to present your case personally before an impartial person or three person
panel. This is the arbitration part of AUTO LINE. The
arbitrator(s) will make a decision after the arbitration hearing.
2
The BBB must send you a final decision in your
case within forty (40) days (plus7 days, if you have
not contacted Infiniti) unless you delay the
process. If you accept the decision, it will be legally binding on you and Infiniti. If you do not accept
the decision, it will not be legally binding on you or
Infiniti. However, in some states, if the decision is
not accepted, it may be introduced either by you or
by Infiniti as evidence in a subsequent court
action.
BBB AUTO LINE is an informal dispute settlement mechanism operated to comply with
applicable Federal law and regulations. In
states where BBB AUTO LINE is available, you
are required to use BBB AUTO LINE before exercising rights or seeking remedies under Title 1
of the Federal Magnuson-Moss Warranty Act, 15
U.S.C.§2301, et. seq. If you choose to seek
remedies other than those created by Title 1 of
the Magnuson-Moss Warranty Act, (for example, under state law), that Federal Act does not
require you to first use BBB AUTO LINE. The program is still available to you, however, and may
be of considerable assistance. Some states
specify that informal dispute settlement mechanisms such as BBB AUTO LINE must be used
before you may use state-operated complaint
resolution processes, before you may file a law-
1
NISSAN indicates Nissan North America, Inc., P.O. Box685003, Franklin, Tennessee, 37068-5003 which distributes Infiniti vehicles in the United States.
2
See the owner’s manual for information relevant to proper operation ofthe vehicle, including the recommended fuels and fluids.
INFINITI OWNER SATISFACTION AND ASSISTANCE
suit under state law, and/or before you may
have certain other rights or remedies available
under state law. In accordance with those
states’ laws, Infiniti requires the prior use of
BBB AUTO LINE in good faith before you resort
to such other processes, file a lawsuit, or seek
other remedies provided by state law. Please
see the “Supplement to 2008 Infiniti Warranty
Information Booklet & 2008 Infiniti Owner’s
Manual” for additional information.
AUTO LINE may not be available in all states. We,
Infiniti, can provide you with information about the
availability of AUTO LINE in your state, or call the
AUTO LINE number listed above.
ELIGIBILITY: Infiniti vehicles less than four years old
from date delivered to the first retail buyer or otherwise put into use, and with fewer than 60,000
miles, are eligible for the program.
ASSISTANCE OUTSIDE OF WARRANTY
In support of our commitment to the “Total
Ownership Experience,” Infiniti may occasionally
offer to pay or reimburse for part or all ofthe cost of
making certain, specific repairs beyond or outside
of the terms of the warranty for some specific vehicle models. (Some states refer to such programs as
“adjustment programs”). In such circumstances
Infiniti mails notices to all known registered owners
of affected vehicles. You may additionally inquire
of your authorized Infiniti dealer or of Infiniti directly at the number listed below of the applicability of
such programs to your vehicle.
Infiniti may occasionally offer special assistance
that may pay for part or all of vehicle repairs
beyond the expiration of the limited warranty period on a case by case basis. Should you experience
unusual difficulties with your vehicle please discuss the situation with your dealer. If your dealer is
unable to assist you, you may call the Infiniti
Consumer Affairs Department at 1-800-662-6200 to
discuss your concern. You will need to provide the
Model, Model Year, VIN (Vehicle Identification
Number), mileage, maintenance history, a detailed
explanation of the concern, and why you believe
that Infiniti should be responsible for the repair.
Your request will be individually investigated and
you will be informed of Infiniti‘s decision.
Please also review the “Supplement to the
2008 Infiniti Warranty Information Booklet &
2008 Owner’s Manual” for important information concerning consumer rights in your state.
3
2008 NEW VEHICLE LIMITED WARRANTY
WHO IS THE WARRANTOR
NISSAN1warrants all parts of your 2008 Infiniti
vehicle supplied by Nissan, except for those listed
under the caption “WHAT IS NOT COVERED.”
APPLICABILITY
• This warranty is provided to the original and subsequent owner(s) of an Infiniti vehicle originally
distributed by Nissan which is originally sold by
a Nissan authorized Infiniti dealership in the
United States, and which is registered and normally operated in the United States (including
Alaska and Hawaii), the United States territories
(specifically Guam, Saipan, American Samoa,
Puerto Rico, and the U.S. Virgin Islands), and
Canada.
• Your Infiniti vehicle is manufactured to meet U.S.
regulations and environmental requirements.
With the exception of privately owned vehicles
belonging to members of the U.S. military or
employees and officers of the United States
Government stationed abroad, this warranty
does not apply if an otherwise covered vehicle is
operated in, or relocated to, a country other than
those listed above under this caption, except that
it continues to apply if the vehicle is operated in
full compliance with its proper use as described
in the applicable OWNER’S MANUAL
ing outside of the United States, the U.S. territories or Canada for a period not exceeding sixty
2
while tour-
(60) consecutive days or sixty (60) days in any
one 12 month period. This warranty applies to a
relocated vehicle which is returned to, and is registered and normally operated in the United
States, the U.S. territories or Canada, except for
conditions due to the vehicle’s foreign operation,
e.g., use of inappropriate fuels or other fluids.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES THIS WARRANTY DOES NOT
COVER INCIDENTAL OR CONSEQUENTIAL
DAMAGES SUCH ASLOSS OFTHE USE OF THE
VEHICLE, INCONVENIENCE OR COMMERCIAL
LOSS.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE
SHALL BE LIMITED TO THE DURATION OF THIS
WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages or limitations on
how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights, and you may also have
other rights which vary from state to state.
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
Infiniti makes available to you, and you are specifically
required by Federal law to use BBB AUTO LINE [(800) 9555100] before exercising rights or seeking remedies under
the Federal Magnuson-Moss Warranty Act, 15 U.S.C
§2301, et. seq. You are not required to first use BBB AUTO
LINE if you seek remedies not created by Title 1 of that
Federal law, but are required to first use BBB AUTO LINE if
you seek remedies created by state law, including your
state’s lemon law, if applicable state law provides for
using a 703 compliant or similar process before filing
suit. Please refer to pp. 2-3 of this booklet and the
“Supplement to 2008 Infiniti Warranty Information
Booklet & 2008 Infiniti Owner’s Manual” for additional
information.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle
is delivered to the first retail buyer or put into service, whichever is earlier.
FOR HOW LONG AND WHAT IS COVERED
BASIC COVERAGE
• The basic coverage period is 48 months or
60,000 miles, whichever comes first.
• The warranty coversany repairs needed to correct
defects in materials or workmanship of all parts
and components of each new Infiniti vehicle supplied by Nissan except for those exclusions or
items listed under the caption ”WHAT IS NOT
COVERED” or, if the part is covered by one of the
separate coverages described in the following
sections of this warranty, that specific coverage
applies instead of the basic coverage.
POWERTRAIN COVERAGE
• The Powertrain coverage period is 72 months or
70,000 miles, whichever comes first.
• This warranty covers any repairs needed to correct defects in material or workmanship.
4
• Powertrain coverage includes components listed
below, supplied by NISSAN, except for those items
listed under the caption “WHAT IS NOT COVERED.”
ENGINE
- Cylinder heads and block and all internal
parts, rocker coversand oil pan, valve train and front
cover, timing chain and tensioner, oil pump, water
pump and fuel pump, fuel injectors, intake and
exhaust manifolds, flywheel, seals and gaskets.
TRANSMISSION AND TRANSAXLE
- Case and all internal parts, torque converter and converter housing,
automatic transmission control module, transfer
case and all internal parts, seals and gaskets,
clutch cover and housing, and electronic transmission controls.
DRIVETRAIN
- Drive shafts, final drive housing and
all internal parts, propeller shafts, universal joints,
bearings, seals and gaskets.
RESTRAINT SYSTEM
- Air bags and related electronic
control systems.
CORROSION COVERAGE (PERFORATION FROM
CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rust-through)
due to corrosion in normal use is covered for 84
months, regardless of mileage, except for those items
listed under “WHAT IS NOT COVERED.” No additional
rust proofing applications are required. Perforation is
a condition in which any body sheet metal panel has
2008 NEW VEHICLE LIMITED WARRANTY
corroded from one surface to another.
ORIGINAL EQUIPMENT BATTERY COVERAGE
The coverage period is 48 months or 60,000 miles,
whichever comes first. A defective original equipment battery which is unserviceable within the first 12
months and 60,000 miles will be replaced free of
charge. After 12 months but within 24 months and
60,000 miles, you will pay 25% of the replacement
battery’s suggested retail price plus applicable taxes.
After 24 months but within 36 months and 60,000
miles, you will pay 50% of the replacement battery’s
suggested retail price plus applicable taxes. After 36
months but within 48 months and 60,000 miles, you
will pay 75% of the replacement battery’s suggested
retail price plus applicable taxes. Nissan will pay the
rest, including all labor to remove and replace the
defective battery.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part, towing service to the nearest authorized Infiniti dealer is covered for 48 months or
60,000 miles, whichever comes first.
ADJUSTMENT COVERAGE
Service adjustments not usually associated with the
replacement of parts, such as wheel alignment, are
covered only during the first 12 months or 12,000
miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGE
Refrigerant recharge not associated with the repair
or replacement of a warranted part is covered only
during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for batteries and tires, in
which case you may pay certain charges).
Any
needed parts replacement will be made using genuine Nissan or Nissan approved new or remanufactured parts approved by Nissan for use on Infiniti
vehicles.
OBTAINING WARRANTY SERVICE
• You must take the vehicle to an authorized Infiniti
dealer in the United States or Canada during regular business hours at your expense in order to
obtain warranty service. The names and addresses of authorized Infiniti dealers are listed in telephone directories.
• If you require warranty service outside of the
United States (see terms under caption “APPLICABILITY”), contact an Infiniti dealer in that country.
Note that complaints related to failure to comply
with proper use of the vehicle as described in the
applicable OWNER’S MANUAL (including the lack
of availability or use of proper fuel and fluids), or
(cont’d next page...)
5
2008 NEW VEHICLE LIMITED WARRANTY
Cont’d
the vehicle’s lack of compliance with local regulations or environmental requirements of any country (other than the U.S., the listed U.S. territories or
Canada) are not covered by this warranty.
MAINTENANCE AND RECORDS
As a condition of this warranty, you are responsible
for properly using, maintaining and caring for your
vehicle as outlined in your Owner’s Manual, and of
maintaining copies of all maintenance records &
receipts for review by Nissan. Failure to do so is
likely to result in the denial of warranty.
Evidence of the performance of the required maintenance should be kept and may need to be presented as proof of such maintenance in connection
with related warranty repairs. To assist you in maintaining appropriate records, the Maintenance Log
located in your Owner’s Literature Kit can be used
along with supporting repair invoices, receipts and
other such records.
WHAT IS NOT COVERED
DAMAGE, FAILURES OR CORROSION DUE TO ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or
corrosion resulting from:
• Accident, theft, fire, driving through water
(including engine water ingestion) or misuse,
which includes, butis not limited to, racing of any
sort whatsoever. (Proper use is outlined in your
OWNER’S MANUAL.)
6
• Alteration, tampering or improper repair.
• Installation of non-Nissan approved accessories
or components.
• Improper installation of any Nissan approved or
aftermarket accessory or component.
• Glass breakage, unless resulting from defects in
material or workmanship.
• Normal wear and tear, including dings, dents,
chips or scratches.
ALTERED OR UNCERTAIN ODOMETER MILEAGE
This warranty does not cover repair of any vehicle
or any part of a vehicle on which the odometer has
been altered, or the odometer repaired or replaced,
and the actual vehicle mileage cannot be correctly
and readily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle,
and is rendered void if the vehicle is (or ever has
been) issued a “salvage” or similar title under any
state’s law; or has ever been determined to be a
“total loss” or equivalent by any insurance company, such as by payment of a cash payment of a
claim in lieu of repairs because of a determination
that the cost of repairs exceeded the actual cash
value of the vehicle.
DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or
corrosion resulting from:
• Stone chipping, chemical fallout, tree sap, salt,
hail, windstorm, lightning, flood or other environmental conditions.
• The items listed below are not covered under corrosion coverage (perforation from corrosion)
- Exhaust system components.
- Corrosion other than perforation, such as cos-
metic or surface corrosion due to defects in
material or workmanship. This is covered under
the Basic Coverage of the New Vehicle Limited
Warranty.
DAMAGE, FAILURES OR CORROSION DUE TO LACK
OF OR IMPROPER MAINTENANCE
This warranty does not cover damage, failures or
corrosion resulting from:
• Lack of performance of proper maintenance serv-
ices as outlined in your Owner’s Manual.
• Use of improper or dirty fuel, fluids or lubricants.
• Use of parts not equivalent in quality or design to
parts supplied by Nissan for use on Infiniti vehi-
cles.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance
services as specified in your Owner’s Manual such
as wheel alignment, headlight aiming, replacement
of filters, replacement of key fob batteries, lubricants, coolant, worn clutch discs and brake pads.
SEAT BELTS, TIRES AND EMISSION CONTROL
SYSTEM
Seat belts, tires and the emission control system
are covered by separate warranties.
EMISSION DEFECTS WARRANTY
WHAT IS COVERED
NISSAN* warrants that your vehicle was designed,
built and equipped to conform at the time of sale
with all applicable United States emission standards.
This warranty covers any repairs needed to correct
defects in materials or workmanship which would
cause your vehicle not to meet these standards.
WHAT IS COVERED UNDER THE DEFECTS WARRANTY
Covered components are listed below under the
caption “WARRANTY PARTS LIST.” Exceptions to
this warranty are listed below under the caption
“WHAT IS NOT COVERED UNDER EITHER THE
DEFECTS OR PERFORMANCE WARRANTIES.”
HOW LONG IS THE WARRANTY
This warranty is for 4 years or 60,000 miles,
whichever occurs first. The warranty begins the
date the vehicle is delivered to the first retail buyer
or put into use, whichever is earlier. Additionally,
2008 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
the engine control module/onboard diagnostic
device and catalytic converter(s) listed below and
indicated by an “
Parts List” are covered for 8 years or 80,000 miles,
whichever occurs first.
EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
The Emissions Performance Warranty applies to
your 2008 Infiniti vehicle ONLY when both of the
following occur.
1. The vehicle fails to meet applicable emissions
standards as judged by an emissions test
approved by the Environmental Protection
Agency (EPA).
2. This failure results or will result in some penalty to you, such as a monetary fine or the denial
of the right to use your vehicle, under local,
state or federal law.
For example, if your state requires an EPA
approved yearly vehicle inspection before you
receive a renewed license, this warranty
applies to your vehicle. In areas where there is
no approved test program, this warranty does
not apply.
” under the caption “Warranty
•
•
WHAT IS COVERED AND FOR HOW LONG UNDER THE
PERFORMANCE WARRANTY
Nissan* warrants that it will remedy any non-conformity in your vehicle which causes it to fail an
approved emissions test during the first 24 months
or 24,000 miles, whichever occurs first. The warranty begins the date the vehicle is delivered to the
first retail buyer or put into use, whichever is earlier.
Additionally, failure of an approved emissions test
resulting from the failure of those parts listed
below under the caption “Warranty Parts List” are
covered by the Emissions Defects Warranty
described above.
Exceptions to this warranty are listed below under
the caption “WHAT IS NOT COVERED UNDER EITHER
THE DEFECTS OR PERFORMANCE WARRANTIES.”
* NISSAN indicates Nissan North America, Inc.,
P.O. Box 685003, Franklin, Tennessee, 37068-5003
, which distributes Infiniti vehicles in the United States.
(cont’d next page...)
7
2008 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
WHAT IS NOT COVERED UNDER EITHER THE
DEFECTS OR PERFORMANCE WARRANTIES
These warranties do not cover:
1. Normal maintenance, service and parts replacement as outlined in the emissions control maintenance instructions of your Owner’s Manual.
2. Failures directly as a result of:
• Failure to perform required emission con-
trol maintenance as outlined in your
Owner’s Manual.
• Misuse, accident or modification.
• Improper adjustment or installation ofparts
during the performance of maintenance
services.
• Tampering with or disconnecting any part
affecting vehicle emissions.
• The use of contaminated fuel or fuel other
than that specified in your Owner’s Manual.
3. In the case of the Performance Warranty, the
use of any part not certified in accordance with
Federal requirements which is defective or not
equivalent from an emissions standpoint to the
original equipment part.
4. In the case of the Performance Warranty, costs
of determining the cause of a vehicle failing an
EPA approved emissions test if such failure is
found not to be covered.
5. In the case of the Defects Warranty, parts not
supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
These emissions warranties do not cover incidental or consequential damages such as loss
of the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE
SHALL BE LIMITED TO THE DURATION OF THESE
WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitation of
incidental or consequential damages or limitations on
how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. These warranties give you specific legal rights, and you may also
have other rights which vary from state to state.
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
WHAT YOU MUST DO
In order to obtain warranty service you must deliver the vehicle to an authorized Infiniti dealer in the
United States at your expense.
You mustalso maintain your vehicle as outlined in the
maintenance instructions in your Owner's Manual.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any
needed parts replacement will be made using new
or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of an EPA
approved emissions test. You must provide proof of
this failure when making your claim.
You will be told whether Nissan will honor your
claim within 30 days of the date you make the
claim unless a shorter time period is required by
law. If your claim is denied, Nissan will notify you in
writing of the reason. If we do not notify you within
this time period, we will repair your vehicle under
this warranty at no cost to you. The time period for
notification will not apply if you request a delay or
a delay is caused byevents not under the control of
Infiniti dealers.
8
No claim will be denied under the Performance
Warranty because you use a non-Nissan certified
part but EPA certified part for maintenance or repair.
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning maintenance
service and replacement parts is on page 14 of this
booklet.
MAINTENANCE RECORDS
Receipts covering the performance of regular maintenance should be kept in the event questions
arise concerning maintenance. The receipts should
be transferred to subsequent owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning
these warranties by following the procedure outlined in the “INFINITI OWNER SATISFACTION &
ASSISTANCE” section of this booklet. In the case of
the Performance Warranty, you may also contact or
report any violations to the Office of Transportation
and Air Quality, Vehicle Compliance Programs
Group, U.S. Environmental Protection Agency, Ariel
Rios Building (6405J), 1200 Pennsylvania Avenue,
N.W., Washington, D.C. 20460
2008 INFINITI FEDERAL VEHICLE EMISSION CONTROL WARRANTIES
OTHER OBLIGATIONS
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in connection with this vehicle.
WARRANTY PARTS LIST
• Fuel injection system
Engine control module/onboard diagnostic
•
•
device
• Oxygen sensor(s)
• Mass air flow sensor
• Intake manifold
• Throttle body
Catalytic converter(s)
•
•
• Exhaust manifold
• Exhaust tube from manifold to catalytic converter
Front exhaust tube with catalytic converter per-
•
•
manently attached
• Camshaft position sensor(s)
• Crankshaft position sensor(s)
• Spark plugs, ignition coils and wires
• Evaporative emission control system
• Fuel filler neck restrictor and check valve
• Fuel tank and filler cap
• Positive crankcase ventilation system
= Long Term FederalEmission Parts covered for 96 months/or 80,000 miles.
•
•
• Exhaust gas recirculation (EGR) control system
• Hoses, clamps, fittings, tubing, sealing gaskets
or devices, and mounting hardware used in
above systems
• Vacuum and temperature sensitive valves and
switches used in above systems
• Electronic sensors and controls used in above
systems
The Emission Performance or Defect Warranty may
be subject to future governmental administrative
action. Nissan reserves the right to change the
terms of the warranty to be consistent with these
actions. See your dealer for information regarding
possible changes.
9
2008 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES*
The following statement is required to be provided
by regulations of the California Air Resources
Board.
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board is pleased to
explain the emission control system warranty on
your 2006 vehicle. In California, new motor vehicles must be designed, built and equipped to meet
the State’s stringent anti-smog standards. Nissan
must warrant the emission control system on your
vehicle for the periods of time listed below provided there has been no abuse, neglect or improper
maintenance of your vehicle.
Your emission control system may include parts
such as the fuel-injection system, the ignition system, catalytic converter and engine computer. Also
included may be hoses, belts, connectors and
other emission-related assemblies.
Where a warrantable condition exists, Nissan will
repair your vehicle at no cost to you including diagnosis, parts and labor.
* These warranties apply to all California emission 2008 Infiniti vehicles sold for registration as new vehicles in California, Maine, Massachusetts or Vermont only.
MANUFACTURER’S WARRANTY COVERAGE
For 4 years or 60,000 miles (whichever occurs
first):
1) If your vehicle fails a Smog Check inspection, all
necessary repairs and adjustments will be made by
Nissan to ensure that your vehicle passes the
inspection. This is your emission control system
PERFORMANCE WARRANTY.
2) If any emission-related part on your vehicle is
defective, the part will be repaired or replaced by
Nissan. This is your short-term emission control
system DEFECTS WARRANTY.
For 7 years or 70,000 miles(whichever occurs first):
If an emission-related part listed in this warranty
booklet specially noted with coverage for 7 years or
70,000 miles is defective, the part will be repaired
or replaced by Nissan. This is your long-term emission control system DEFECTS WARRANTY.
OWNER’S WARRANTY RESPONSIBILITIES
As the vehicle owner, you are responsible for the
performance of the required maintenance listed in
your Owner’s Manual. Nissan recommends that
you retain all receipts covering maintenance on
your vehicle, but Nissan cannot deny warranty solely for the lack of receipts or for your failure to
ensure the performance of all scheduled maintenance.
You are responsible for presenting your vehicle to
an Infiniti dealer as soon as a problem exists. The
warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
As the vehicle owner, you should also be aware
that Nissan may deny you warranty coverage if your
vehicle or a part has failed due to abuse, neglect,
improper maintenance or unapproved modifications.
If you have any questions regarding your warranty
rights and responsibilities, you should contact
Infiniti’s Consumer Affairs Department at 1-800662-6200 or the California Air Resources Board at
9528 Telstar Avenue, El Monte CA 91731.
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The following is Nissan’s new vehicle emission control warranty statement for vehicles certified for
sale in California and sold for registration as a new
vehicle in California, Massachusetts or Vermont
only.
EMISSIONS DEFECTS WARRANTY
WHAT IS COVERED
NISSAN* warrants that your vehicle was designed,
built and equipped to conform with all applicable
requirements of the California Air Resources Board.
This warranty covers any part which affects applicable regulated emission(s).
*Nissan indicates Nissan North America, Inc., P.O.
Box 685003 Franklin, Tennessee 37068-5003,
which distributes Infiniti vehicles in the United
States.
Exceptions to this warranty are listed below under
the caption “WHAT IS NOT COVERED.”
2008 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES*
HOW LONG IS THE WARRANTY
This warranty is for 4 years or 60,000 miles,
whichever occurs first. Additionally, the components listed under the caption “Long-Term
Emission System Defects Warranty Parts List” are
covered for 7 years or 70,000 miles, whichever
occurs first, except that the catalytic converter(s)
and engine control module (ECM) are warranted for
8 years or 80,000 miles, whichever occurs first.
The warranty begins the date the vehicle is delivered to the first retail buyer or put into use,
whichever is earlier.
Some items require scheduled replacement before
60,000 miles. These items are warranted only up to
the replacement interval. The replacement intervals are outlined in the maintenance instructions in
your Owner’s Manual.
= Long Term FederalEmission Parts covered for 96 months/or 80,000 miles.
•
•
LONG-TERM EMISSION SYSTEM DEFECTS
WARRANTY PARTS LIST
Engine control module (all models).
•
•
Catalytic converter(s) (G35, M35, FX35 and
•
•
FX45).
n Intake manifold (G35, M35, M45, FX35, and
FX45).
n Intake manifold collector (M45 and FX45).
n Exhaust manifold (G35 LH only, M35, and FX35
RH only).
Exhaust manifold with catalytic converter (M45,
•
•
FX45, and QX56).
n Front exhaust tube (G35, M35, FX35, and FX45).
Front exhaust tube with catalytic converter
•
•
(M45).
n Throttle body (all models).
n Mass air flow sensor (G35 Coupe, FX35, and
FX45).
n EGI wiring harness (G35, M35, M45, FX35, and
FX45).
n Fuel tank (all models).
n Flywheel (G35 sedan, and G35 coupe).
n Torque converter drive plate (all models).
(cont’d next page...)
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2008 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
EMISSIONS PERFORMANCE WARRANTY
WHEN DOES THIS WARRANTY APPLY
This warranty applies to your 2008 Infiniti vehicle
only if it fails to pass a California “smog check” test
or equivalent.
WHAT IS COVERED AND FOR HOW LONG
Nissan warrants that if your vehicle fails to pass a
California “smog check” test, it will make the necessary repairs so that your vehicle will pass. This
warranty is for 4 years or 60,000 miles, whichever
occurs first. The warranty begins the date the vehicle is delivered to the first retail buyer or the date it
is first put in to service, whichever is earlier.
Exceptions to this warranty are listed below under
the caption “WHAT IS NOT COVERED.”
WHAT IS NOT COVERED
These warranties do not cover:
1. Normal maintenance, service and parts replacement as outlined in the emission control maintenance instructions of your Owner’s Manual.
2. Failures directly as a result of:
• Lack of performance of required emission
control maintenance as outlined in your
Owner’s Manual.
• Misuse, accident or modification.
• Improper adjustment or installation ofparts
during the performance of maintenance
(non-warranty) services.
• Tampering with or disconnecting any part
affecting vehicle emissions.
• The use of fuel other than that specified in
your Owner’s Manual or fuel with contaminants which the fuel filter is not designed to
remove.
3. In the case of the Performance Warranty, the
use of any non-Nissan part not certified in
accordance with Federal requirements which is
defective or not equivalent from an emissions
standpoint to the original equipment part.
4. In the case of the Defects Warranty, parts not
supplied by Nissan or damage to other parts
caused directly by non-Nissan parts.
5. In the case of the Performance Warranty, costs
of determining the cause of a vehicle failing a
California “smog check” test if such failure is
found not to be covered.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES - LIMITATIONS OF
DAMAGES
These emissions warranties do not cover incidental or consequential damages such as loss
of the use of the vehicle, inconvenience or
commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE
SHALL BE LIMITED TO THE DURATION OF THESE
WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitation of
incidental or consequential damages or limitations on
how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. These warranties give you specific legal rights, and you may also
have other rights which vary from state to state.
Nissan does not authorize any person to create for it any
other warranty, obligation or liability in connection with
this vehicle.
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WHAT YOU MUST DO
In order to obtain warranty service you must deliver the
vehicle to any authorized Infiniti dealer in the United
States at your expense. You are responsible for the
required maintenance on your vehicle as outlined in
the maintenance instructions in your Owner’s Manual.
Nissan recommends that you retain all receipts covering maintenance on your vehicle, but Nissan cannot
deny warranty solely for the lack of receipts or for your
failure to ensure the performance of all scheduled
maintenance.
WHAT NISSAN WILL DO
Warranty repairs will be made at no charge for parts
and/or labor, including diagnosis and tax. Any
needed parts replacement will be made using new
or remanufactured parts.
OTHER WARRANTY TERMS
PERFORMANCE WARRANTY CLAIMS PROCEDURE
You may make a claim under the Performance
Warranty immediately after the failure of a “smog
check” test. You must provide proof of this failure
when making your claim in order to avoid additional “smog check” test charges.
You will be told whether Nissan will honor your
claim within 30 days of the date you make the
claim, unless a shorter time period is required by
law. If your claim is denied, Nissan will notify you
2008 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
in writing of the reason. If we do not notify you
within this time period, we will repair your vehicle
under this warranty at no cost to you. The time period for notification will not apply if you request a
delay or a delay is caused by events not under the
control of Infiniti dealers.
No claim will be denied under the Performance
Warranty because you use a certified part for maintenance or repair.
MAINTENANCE SERVICE AND
REPLACEMENT PARTS
Important information concerning maintenance service and replacement parts is on page 14 of this booklet. No warranty claim willbe denied solely because a
non-Nissan part was used for maintenance or repair.
CALIFORNIA VEHICLE INSPECTION PROGRAM
Under this program, if your vehicle fails a “smog
check” test, you may choose to have diagnosis of
the failure and repairs made at an Infiniti dealer or
at another service facility. If the inspection failure
is the result of a condition covered by these warranties, you must take your vehicle to an Infiniti
dealer for warranty repairs. This includes parts,
labor and diagnosis. You must pay for diagnostic
costs if performed at another service facility except
in the case of emergency repairsas outlined below.
You must pay for all diagnostic and repair costs of
an inspection failure as required by law if the failure was caused by conditions not covered by these
warranties. If the failure is the result of a combination of conditions, you must pay for only the diagnostic and repair costs related to items not covered
by these warranties.
After the 4 years/60,000 mile performance warranty has passed, a “smog check” test failure due to a
defect in a part which is warranted for 7
years/70,000 miles is covered.
EMERGENCY REPAIRS
In case of an emergency, when an authorized
Infiniti dealer is not reasonably available, warranty
repairs may be performed at any service facility or
by the owner using any replacement parts. Infiniti
will reimburse you for such repairs, including diagnosis, up to the amount of Infiniti’s suggested
retail price for parts and labor charges based on
Infiniti’s recommended time allowance for the warranty repair and the geographically appropriate
hourly labor rate. A part not being available or a
repair not being complete within 30 days also constitutes an emergency. You must take the replaced
part and paid receipts to an authorized Infiniti
dealer for repayment in such emergency situations.
(cont’d next page...)
13
2008 INFINITI CALIFORNIA VEHICLE EMISSION CONTROL WARRANTIES
MAINTENANCE RECORDS
Receipts covering the performance of regular maintenance are not required but should be kept in the
event questions arise concerning maintenance.
The receipts should be transferred to subsequent
owners.
IF YOU HAVE QUESTIONS
You may obtain further information concerning
these warranties by following the procedure outlined in the “INFINITI OWNER SATISFACTION &
ASSISTANCE” section of this booklet. You may also
contact or report any violations to the Office of
Transportation and Air Quality, Vehicle Compliance
Programs Group, U.S. Environmental Protection
Agency, Ariel Rios Building (6405J), 1200
Pennsylvania Avenue, N.W., Washington, D.C.
20460 or the Chief, Mobile Source Division, Air
Resources Board, 9528 Telstar Ave., El Monte, CA.
91731.
OTHER OBLIGATIONS
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in connection with this vehicle.
The Emission Warranty for 2008 vehicles certified
for sale in California may be subject to future
administrative or judicial action. As a result, this
warranty may be changed. Nissan will make those
changes required by future law, regulation, or judicial or administrative action. In addition, Nissan
reserves the right to change the terms of the warranty to be consistent with these actions.
14
RECOMMENDATION FOR MAINTENANCE SERVICE AND REPLACEMENT PARTS
RECOMMENDATION FOR MAINTENANCE
SERVICE AND REPLACEMENT PARTS
To assure best results and to maintain the original
quality built into the emission control systems, it is
recommended that parts and accessories supplied
by Nissan for use on Infiniti vehicles be used when
servicing or repairing the systems.
THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT
UPON THE USE OF ANY PARTICULAR BRAND OF
REPLACEMENT PARTS AND THE OWNER MAY ELECT
TO USE NON-GENUINE NISSAN PARTS FOR REPLACEMENT PURPOSES.
The use of replacement parts which are not equivalent to genuine Nissan parts may reduce the effectiveness of the emission control system.
Therefore, if it becomes necessary to use other
than genuine Nissan parts, the owner should
assure himself that such parts are warranted by
their manufacturer to be equivalent in quality to
genuine Nissan parts.
MAINTENANCE, REPLACEMENT OR REPAIR OF THE
EMISSION CONTROL DEVICES AND SYSTEMS MAY
BE PERFORMED BY ANY AUTOMOTIVE REPAIR
ESTABLISHMENT OR INDIVIDUALUSING ANY EQUIVALENT REPLACEMENT PART.
HOWEVER, UNLESS OTHERWISE AUTHORIZED BY
LAW, WARRANTY SERVICE MUST BE PERFORMED BY
AN AUTHORIZED INFINITI DEALER.
The emission standards may be satisfied by having
the vehicle inspected periodically and by following
the requirements outlined in the Emission Control
System Maintenance Schedules in your Owner’s
Manual.
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