For your safety, read carefully and keep in this vehicle.
2017 Infiniti QX70
Owner’s Manual and
Maintenance Information
Owner’s Manual Supplement
The information contained within this supplement updates the following information
in the 2017 INFINITI QX70:
INFINITI Advanced Air Bag System (front seats) in the “Safety—Seats, seat belts
and supplemental restraint system” section.
Read carefully and keep in vehicle.
Printing: February 2017 (01)
Publication No. SU17E0 0S51U0
INFINITI Advanced Air Bag System
(front seats)
WARNING
To ensure proper operation of the passenger’s INFINITI Advanced Air Bag System,
please observe the following items.
● Do not allow a passenger in the rear
seat to push or pull on the seatback
pocket.
● Do not place heavy loads heavier than
9.1 lbs (4 kg) on the seatback, head
restraint/headrest or in the seatback
pocket.
● Do not store luggage behind the seat
that can press into the seatback.
● Do not position the front passenger
seat so it contacts the rear seat. If the
front seat does contact the rear seat,
the air bag system may determine a
sensor malfunction has occurred and
the front passenger air bag status light
may illuminate and the supplemental
air bag warning light may flash.
● Make sure that the front passenger seat
does not contact the instrument panel
and the head restraint/headrest does
not contact the roof.
● If a forward-facing child restraint is installed in the front passenger seat, do
not position the front passenger seat so
the child restraint contacts the instrument panel. If the child restraint does
contact the instrument panel, the system may determine the seat is occupied
and the passenger air bag may deploy
in a collision. Also the front passenger
air bag status light may not illuminate.
For additional information about installing and using child restraints, refer
to “Child restraints” in this section.
● Confirm the operating condition with
the front passenger air bag status light.
● If you notice that the front passenger air
bag status light is not operating as described in this section, get the occupant
classification system checked. It is recommended that you visit an INFINITI
retailer for this service.
● Until you have confirmed with a retailer
that your passenger seat occupant classification system is working properly,
position the occupants in the rear seating positions.
This vehicle is equipped with the INFINITI Advanced Air Bag System for the driver and front
passenger seats. This system is designed to
meet certification requirements under U.S. regulations. It is also permitted in Canada. All of the
information, cautions and warnings in this
manual still apply and must be followed.
The driver supplemental front-impact air bag is
located in the center of the steering wheel. The
front passenger supplemental front-impact air
bag is mounted in the dashboard above the glove
box. The front air bags are designed to inflate in
higher severity frontal collisions, although they
may inflate if the forces in another type of collision
are similar to those of a higher severity frontal
impact. They may not inflate in certain frontal
collisions. Vehicle damage (or lack of it) is not
always an indication of proper front air bag system operation.
The INFINITI Advanced Air Bag System monitors
information from the crash zone sensor, the Air
bag Control Unit (ACU), seat belt buckle sensor
and occupant classification sensor (weight sensor). Inflator operation is based on the severity of
a collision and seat belt usage for the driver. For
the front passenger, the occupant classification
sensor is also monitored. Based on information
from the sensor, only one front air bag may inflate
in a crash, depending on the crash severity and
whether the front occupants are belted or unbelted. Additionally, the front passenger air bag
may be automatically turned off under some conditions, depending on the weight detected on the
passenger seat and how the seat belt is used. If
the front passenger air bag is OFF, the front
passenger air bag status light will be illuminated
(if the seat is unoccupied, the light will not be
illuminated, but the air bag will be off). For additional information, refer to “Front passenger air
bag and status light” in this section. One front air
bag inflating does not indicate improper performance of the system.
If you have any questions about your air bag
system, it is recommended that you visit an
INFINITI retailer to obtain information about the
system. If you are considering modification of
your vehicle due to a disability, you may also
contact INFINITI. Contact information is contained in the front of this Owner’s Manual.
When a front air bag inflates, a fairly loud noise
may be heard, followed by the release of smoke.
This smoke is not harmful and does not indicate a
fire. Care should be taken to not inhale it, as it may
cause irritation and choking. Those with a history
of a breathing condition should get fresh air
promptly.
Front air bags, along with the use of seat belts,
help to cushion the impact force on the face and
chest of the front occupants. They can help save
lives and reduce serious injuries. However, an
inflating front air bag may cause facial abrasions
or other injuries. Front air bags do not provide
restraint to the lower body.
Even with INFINITI Advanced Air Bags, seat belts
should be correctly worn and the driver and passenger seated upright as far as practical away
from the steering wheel or instrument panel. The
front air bags inflate quickly in order to help
protect the front occupants. Because of this, the
force of the front air bag inflating can increase the
risk of injury if the occupant is too close to, or is
against, the front air bag module during inflation.
The front air bags deflate quickly after a collision.
The front air bags operate only when the
ignition switch is placed in the ON position.
After placing the ignition switch in the ON
position, the supplemental air bag warning
light illuminates. The supplemental air bag
warning light will turn off after about 7 seconds if the system is operational.
LRS2874
Front passenger air bag and status light
WARNING
The front passenger air bag is designed to
automatically turn OFF under some conditions. Read this section carefully to learn
how it operates. Proper use of the seat,
seat belt and child restraints is necessary
for most effective protection. Failure to
follow all instructions in this manual concerning the use of seats, seat belts and
child restraints can increase the risk or
severity of injury in an accident.
Status light
The front passenger seat is equipped with an
occupant classification sensor (weight sensor)
that turns the front passenger air bag on or off
depending on the weight applied to the front
passenger seat. The status of the front passenger air bag (ON or OFF) is indicated by the front
passenger air bag status light
located on the instrument panel.
After the ignition switch is placed in the ⬙ON⬙
position, the front passenger air bag status light
on the instrument panel illuminates for about
7 seconds and then turns off or remains illuminated depending on the front passenger seat
occupied status. The light operates as follows:
● Unoccupiedfrontpassenger’sseat:
The
ger air bag is OFF and will not inflate in a
crash.
● Front passenger seat occupied by a small
adult, child or child restraint as outlined in
this section: The
indicate that the front passenger air bag is
OFF and will not inflate in a crash.
● Occupied front passenger seat and the passenger meets the conditions as outlined in
this section: The
cate that the front passenger air bag is operational.
light is OFF and the front passen-
light illuminates to
light is OFF to indi-
which is
In addition to the above, certain objects placed
on the front passenger seat may also cause the
light to operate as described above depending
on their weight.
For additional information related to the normal
operation and troubleshooting of this occupant
classification sensor system, please refer to
“Normal operation” and “Troubleshooting” in this
section.
Front passenger air bag
The front passenger air bag is designed to automatically turn OFF when the vehicle is operated
under some conditions as described below in
accordance with U.S. regulations. If the front
passenger air bag is OFF, it will not inflate in a
crash. The driver air bag and other air bags in your
vehicle are not part of this system.
The purpose of the regulation is to help reduce
the risk of injury or death from an inflating air bag
to certain front passenger seat occupants, such
as children, by requiring the air bag to be automatically turned OFF. Certain sensors are used to
meet the requirements.
The occupant classification sensor in this vehicle
is a weight sensor. It is designed to detect an
occupant and objects on the seat by weight. For
example, if a child is in the front passenger seat,
the INFINITI Advanced Air Bag System is de-
signed to turn the front passenger air bag OFF in
accordance with the regulations. Also, if a child
restraint of the type specified in the regulations is
on the seat, its weight and the child’s weight can
be detected and cause the air bag to turn OFF.
Front passenger seat adult occupants who are
properly seated and using the seat belt as outlined in this manual should not cause the front
passenger air bag to be automatically turned
OFF. For small adults it may be turned OFF,
however if the occupant takes his/her weight off
the seat cushion (for example, by not sitting upright, by sitting on an edge of the seat, or by
otherwise being out of position), this could cause
the sensor to turn the air bag OFF. Always be
sure to be seated and wearing the seat belt
properly for the most effective protection by the
seat belt and supplemental air bag.
INFINITI recommends that pre-teens and children be properly restrained in a rear seat.
INFINITI also recommends that appropriate child
restraints and booster seats be properly installed
in a rear seat. If this is not possible, the occupant
classification sensor is designed to operate as
described above to turn the front passenger air
bag OFF for specified child restraints as required
by the regulations. Failing to properly secure
child restraints and to use the ALR mode may
allow the restraint to tip or move in a collision or
sudden stop. This can also result in the passen-
ger air bag inflating in a crash instead of being
OFF. For additional information about proper use
and installation, refer to “Child restraints” in this
section.
If the front passenger seat is not occupied, the
front passenger air bag is designed not to inflate
in a crash. However, heavy objects placed on the
seat could result in air bag inflation, because of
the object’s weight detected by the occupant
classification sensor. Other conditions could also
result in air bag inflation, such as if a child is
standing on the seat, or if two children are on the
seat, contrary to the instructions in this manual.
Always be sure that you and all vehicle occupants
are seated and restrained properly.
Using the front passenger air bag status light, you
can monitor when the front passenger air bag is
automatically turned OFF with the seat occupied.
The light will not illuminate when the front passenger seat is unoccupied.
If an adult occupant is in the seat but the front
passenger air bag status light is illuminated (indicating that the air bag is OFF), it could be that the
person is a small adult, or is not sitting on the seat
properly or not using the seat belt properly.
If a child restraint must be used in the front seat,
the front passenger air bag status light may or
may not be illuminated, depending on the size of
the child and the type of child restraint being
used. If the air bag status light is not illuminated
(indicating that the air bag might inflate in a
crash), it could be that the child restraint or seat
belt is not being used properly. Make sure that
the child restraint is installed properly, the seat
belt is used properly and the occupant is positioned properly. If the air bag status light is still not
illuminated, reposition the occupant or child restraint in a rear seat.
If the front passenger air bag status light will not
illuminate even though you believe that the child
restraint, the seat belts and the occupant are
properly positioned, the system may be sensing
an unoccupied seat (in which case the air bag is
OFF). An INFINITI retailer can check that the
system is OFF by using a special tool. However,
until you have confirmed with a retailer that your
air bag is working properly, reposition the occupant or child restraint in a rear seat.
The INFINITI Advanced Air Bag System and front
passenger air bag status light will take a few
seconds to register a change in the front passenger seat status. For example, if a large adult who
is sitting in the front passenger seat exits the
vehicle, the front passenger air bag status light
will go from OFF to ON for a few seconds and
then to OFF. This is normal system operation and
does not indicate a malfunction.
If a malfunction occurs in the front passenger air
bag system, the supplemental air bag warning
light
, located in the meter and gauges area
of the instrument panel, will blink. Have the system checked. It is recommended that you visit an
INFINITI retailer for this service.
Normal operation
In order for the occupant classification sensor
system to classify the front passenger based on
weight, please follow the precautions and steps
outlined below:
Precautions
● Make sure that there are no objects weighing over 9.1 lbs (4 kg) hanging on the seat or
placed in the seatback pocket.
● Make sure that a child restraint or other
object is not pressing against the rear of the
seatback.
● Make sure that a rear passenger is not pushing or pulling on the back of the front passenger seat.
● Make sure that the front passenger seat or
seatback is not forced back against an object on the seat or floor behind it.
● Make sure that there is no object placed
under the front passenger seat.
● Make sure that the front passenger seat
head restraint/headrest does not contact
the roof when adjusting the front passenger
seat.
Steps
1. Adjust the seat as outlined in the “Seats”
section of this manual. Sit upright, leaning
against the seatback, and centered on the
seat cushion with your feet comfortably extended to the floor.
2. Make sure there are no objects on your lap.
3. Fasten the seat belt as outlined in the “Seat
belts” section of this manual.
4. Remain in this position for 30 seconds allowing the system to classify the front passenger before the vehicle is put into motion.
5. Ensure proper classification by checking the
front passenger air bag status light.
NOTE:
This vehicle’s occupant classification sen-
sor system locks the classification during
driving so it is important that you confirm
that the front passenger is properly classified prior to driving. Also, the occupant
classification sensor system may recalculate the weight of the occupant when the
vehicle comes to a stop (i.e. stop light, stop
sign, etc.), so front passenger seat occupants should continue to remain seated as
outlined above.
Troubleshooting
If you think the front passenger air bag status light
is incorrect:
1. If the light is ON with no front passenger and
no objects on the front passenger seat:
This may be due to the following conditions that
may be interfering with the weight sensors:
● An object weighing over 9.1 lbs (4 kg) hanging on the seat or placed in the seatback
pocket.
● A child restraint or other object pressing
against the rear of the seatback.
● A rear passenger pushing or pulling on the
back of the front passenger seat.
● Forcing the front seat or seatback against an
object on the seat or floor behind it.
● An object placed under the front passenger
seat.
● An object placed between the seat cushion
and center console or between the seat
cushion and the door.
● Thefrontpassengerseathead
restraint/headrest contacting the roof.
If the vehicle is moving, please come to a stop
when it is safe to do so. Check and correct any of
the above conditions. Restart the vehicle and
wait 1 minute.
NOTE:
A system check will be performed during
which the front passenger air bag status
light will remain lit for about 7 seconds
initially.
If the light is still ON after this, the vehicle should be
checked as soon as possible. It is recommended
that you visit an INFINITI retailer for this service.
2. If the light is ON with an adult occupying the
front passenger seat:
● Occupant is a small adult — the air bag light
is functioning as intended. The front passenger air bag is suppressed.
However, if the occupant is not a small adult, then
this may be due to the following conditions that
may be interfering with the weight sensors:
● Occupant is not sitting upright, leaning
against the seatback, and centered on the
seat cushion with his/her feet comfortably
extended to the floor.
● A child restraint or other object pressing
against the rear of the seatback.
● A rear passenger pushing or pulling on the
back of the front passenger seat.
● Forcing the front seat or seatback against an
object on the seat or floor behind it.
● An object placed under the front passenger
seat.
● An object placed between the seat cushion
and center console or between the seat
cushion and the door.
If the vehicle is moving, please come to a stop
when it is safe to do so. Check and correct any of
the above conditions. Restart the vehicle and
wait 1 minute.
NOTE:
A system check will be performed during
which the front passenger air bag status
light will remain lit for about 7 seconds
initially.
If the light is still ON after this, the person should
be advised not to ride in the front passenger seat
and the vehicle should be checked as soon as
possible. It is recommended that you visit an
INFINITI retailer for this service.
3. If the light is OFF with a small adult, child or
child restraint occupying the front passenger seat.
This may be due to the following conditions
that may be interfering with the weight sensors:
● Small adult or child is not sitting upright,
leaning against the seatback, and centered
on the seat cushion with his/her feet comfortably extended to the floor.
● The child restraint is not properly installed,
as outlined in the “Child restraints” section of
this manual.
● An object weighing over 9.1 lbs (4 kg) hanging on the seat or placed in the seatback
pocket.
● A child restraint or other object pressing
against the rear of the seatback.
● A rear passenger pushing or pulling on the
back of the front passenger seat.
● Forcing the front seat or seatback against an
object on the seat or floor behind it.
● An object placed under the front passenger
seat.
● An object placed between the seat cushion
and center console.
If the vehicle is moving, please come to a stop
when it is safe to do so. Check and correct any of
the above conditions. Restart the vehicle and
wait 1 minute.
NOTE:
A system check will be performed during
which the front passenger air bag status
light will remain lit for about 7 seconds
initially.
If the light is still OFF after this, the small adult,
child or child restraint should be repositioned in
the rear seat and the vehicle should be checked
as soon as possible. It is recommended that you
visit an INFINITI retailer for this service.
Other supplemental front-impact air bag
precautions
WARNING
● Do not place any objects on the steering
wheel pad or on the instrument panel.
Also, do not place any objects between
any occupant and the steering wheel or
instrument panel. Such objects may become dangerous projectiles and cause
injury if the front air bags inflate.
● Immediately after inflation, several
front air bag system components will be
hot. Do not touch them; you may severely burn yourself.
● No unauthorized changes should be
made to any components or wiring of
the supplemental air bag system. This is
to prevent accidental inflation of the
supplemental air bag or damage to the
supplemental air bag system.
● Do not make unauthorized changes to
your vehicle’s electrical system, suspension system or front end structure.
This could affect proper operation of
the front air bag system.
● Tampering with the front air bag system
may result in serious personal injury.
Tampering includes changes to the
steering wheel and the instrument
panel assembly by placing material
over the steering wheel pad and above
the instrument panel or by installing
additional trim material around the air
bag system.
● Removing or modifying the front passenger seat may affect the function of
the air bag system and result in serious
personal injury.
● Modifying or tampering with the front
passenger seat may result in serious
personal injury. For example, do not
change the front seats by placing material on the seat cushion or by installing
additional trim material, such as seat
covers, on the seat that are not specifically designed to assure proper air bag
operation. Additionally, do not stow any
objects under the front passenger seat
or the seat cushion and seatback. Such
objects may interfere with the proper
operation of the occupant classification
sensor (weight sensor).
● No unauthorized changes should be
made to any components or wiring of
the seat belt system. This may affect the
front air bag system. Tampering with
the seat belt system may result in serious personal injury.
● It is recommended that you visit an
INFINITI retailer for work on and around
the front air bag. It is also recommended that you visit an INFINITI retailer for installation of electrical equipment. The Supplemental Restraint
System (SRS) wiring harnesses* should
not be modified or disconnected. Unauthorized electrical test equipment and
probing devices should not be used on
the air bag system.
● A cracked windshield should be replaced immediately by a qualified repair
facility. A cracked windshield could affect the function of the supplemental air
bag system.
*The SRS wiring harness connectors are
yellow and orange for easy identification.
When selling your vehicle, we request that you
inform the buyer about the front air bag system
and guide the buyer to the appropriate sections
in this Owner’s Manual.
(3,1)
Foreword
GUID-2A3E000D-12ED-4DE3-A596-A8B7048A6C6C
Your INFINITI represents a new way of
thinking about vehicle design. It integrates
advanced engineering and superior craftsmanship with a simple, refined aesthetic
sensitivity associated with traditional Japanese culture.
The result is a different notion of luxury
and beauty. The car itself is important, but
so is the sense of harmony that the vehicle
evokes in its driver, and the sense of
satisfaction you feel with the INFINITI —
from the way it looks and drives to the high
level of retailer service.
To ensure that you enjoy your INFINITI to
the fullest, we encourage you to read this
Owner’s Manual immediately. It explains
all of the features, controls and performance characteristics of your INFINITI; it
also provides important instructions and
safety information.
A separate Warranty Information Booklet
is included in your Owner’s literature
portfolio. Always carry it with you when
you take your vehicle to an INFINITI
retailer. The Warranty Information Booklet
contents provide complete information
about all warranties covering this vehicle,
the requirements to keep the warranties in
effect as well as the INFINITI Roadside
Assistance program.
Additionally, a separate Customer Care
and Lemon Law Information Booklet will
explain how to resolve any concerns you
may have with your vehicle, as well as
clarify your rights under your state’s
lemon law.
In addition to factory installed options,
your vehicle may also be equipped with
additional accessories installed by INFINITI
or by your INFINITI retailer prior to delivery.
It is important that you familiarize yourself
with all disclosures, warnings, cautions
and instructions concerning proper use of
such accessories prior to operating the
vehicle and/or accessory. See an INFINITI
retailer for details concerning the particular accessories with which your vehicle is
equipped.
READ FIRST — THEN DRIVE SAFELY
Before driving your vehicle, read your
Owner’s Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
GUID-052B6E2D-6336-4EC4-9EBE-86A419A6E972
WARNING
IMPORTANT SAFETY INFORMATION REMINDERS!
Follow these important driving rules to help
ensure a safe and comfortable trip for you
and your passengers!
. NEVER drive under the influence of
alcohol or drugs.
. ALWAYS observe posted speed limits
and never drive too fast for conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle features
or taking other actions that could
distract you.
. ALWAYS use your seat belts and appro-
priate child restraint systems. Pre-teen
children should be seated in the rear
seat.
. ALWAYS provide information about the
proper use of vehicle safety features to
all occupants of the vehicle.
. ALWAYS review this Owner’s Manual for
important safety information.
(4,1)
ON-PAVEMENT AND OFF-ROAD
DRIVING
This vehicle will handle and maneuver
differently from an ordinary passenger
car because it has a higher center of
gravity. As with other vehicles with
features of this type, failure to operate
this vehicle correctly may result in loss of
control or an accident. Be sure to read
“On-pavement and off-road driving precautions”, “Avoiding collision and rollover” and “Driving safety precautions” in
the “5. Starting and driving” section of
this manual.
MODIFICATION OF YOUR VEHICLE
This vehicle should not be modified.
Modification could affect its performance,
safety or durability, and may even violate
governmental regulations. In addition,
damage or performance problems resulting from modification will not be covered
under the INFINITI warranties.
WARNING
Installing an aftermarket On-Board Diagnostic (OBD) plug-in device that uses the port
during normal driving, for example remote
insurance company monitoring, remote vehicle diagnostics, telematics or engine
reprogramming, may cause interference or
damage to vehicle systems. We do not
recommend or endorse the use of any
aftermarket OBD plug-in devices, unless
specifically approved by INFINITI. The vehicle warranty may not cover damage caused
by any aftermarket plug-in device.
WHEN READING THE MANUAL
This manual includes information for all
features and equipment available on this
model. Features and equipment in your
vehicle may vary depending on model, trim
level, options selected, order, date of
production, region or availability. Therefore, you may find information about
features or equipment that are not included or installed on your vehicle.
All information, specifications and illustrations in this manual are those in effect at
the time of printing. INFINITI reserves the
GUID-C811BE6E-DC07-41D4-BDB5-6BCFE759DC24
right to change specifications, performance, design or component suppliers
without notice and without obligation.
From time to time, INFINITI may update or
revise this manual to provide Owners with
the most accurate information currently
available. Please carefully read and retain
with this manual all revision updates sent
to you by INFINITI to ensure you have
access to accurate and up-to-date information regarding your vehicle. Current versions of vehicle Owner’s Manuals and any
updates can also be found in the Owner
section of the INFINITI website at https://
owners.infinitiusa.com/iowners. If you
have questions concerning any information
in your Owner’s Manual, contact INFINITI
Consumer Affairs. See the INFINITI CUSTOMER CARE PROGRAM page in this Owner’s
Manual for contact information.
IMPORTANT INFORMATION ABOUT
THIS MANUAL
You will see various symbols in this
manual. They are used in the following
ways:
GUID-38C0EEE2-47DE-43B3-A98F-B834B4F7DAEA
(5,1)
WARNING
This is used to indicate the presence of a
hazard that could cause death or serious
personal injury. To avoid or reduce the risk,
the procedures must be followed precisely.
CAUTION
This is used to indicate the presence of a
hazard that could cause minor or moderate
personal injury or damage to your vehicle. To
avoid or reduce the risk, the procedures
must be followed carefully.
SIC0697
If you see the symbol above, it means “Donot do this” or “Do not let this happen”.
NOS1274
If you see a symbol similar to those above
in an illustration, it means the arrow points
to the front of the vehicle.
NOS1275
Arrows in an illustration that are similar to
those above indicate movement or action.
NOS1276
Arrows in an illustration that are similar to
those above call attention to an item in the
illustration.
CALIFORNIA PROPOSITION 65
WARNING
GUID-B3DA6D95-2E90-4903-97DE-D000056F1E22
WARNING
Engine Exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm. In addition,
certain fluids contained in vehicles and
certain products of component wear contain
or emit chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm.
(6,1)
CANADA’S PRODUCTS CONTAINING
MERCURY REGULATIONS
GUID-1091BB34-8D4E-4AB1-A0EB-A99CABC8EF7D
The xenon headlights and display
screen (models without navigation
system) on your vehicle contain
mercury. If these parts require disposal, the repair facility vehicle dismantler or recycler should make sure
they are recycled or disposed of as
hazardous waste in accordance with
applicable laws. For information on
safe handling procedures, disposal
and recycling options in accordance
with Canada’s Products Containing
Mercury Regulations, go to http://
www.ec.gc.ca/mercure-mercury/.
Bluetooth®is a trademark
owned by Bluetooth SIG, Inc.
and licensed to Visteon Corporation and Clarion Co., Ltd.
SiriusXM®services require a
subscription after trial period
and are sold separately or as a
package. The satellite service is
available only in the 48 contiguous USA and DC. SiriusXM
satellite service is also available
in Canada: see www.siriusxm.ca.
®
CALIFORNIA PERCHLORATE ADVISORY
Some vehicle parts, such as lithium
batteries, may contain perchlorate material. The following advisory is provided:
“Perchlorate Material - special handling
may apply, See www.dtsc.ca.gov/
hazardouswaste/perchlorate.”
Manual may be reproduced or stored in a
retrieval system, or transmitted in any
form, or by any means, electronic, mechanical, photocopying, recording or otherwise,
without the prior written permission of
Nissan Motor Co., Ltd.
(7,1)
INFINITI CUSTOMER CARE PROGRAM
GUID-393471D7-DDC7-432D-AF47-304A23653BB2
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone
number
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.
com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com
If you perfer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.
. Your INFINITI retailer’s name
. Your comments or questions
OR
(8,1)
(1,1)
Table of
Illustrated table of contents
0
Contents
Safety — Seats, seat belts and supplemental restraint system
Instruments and controls
Pre-driving checks and adjustments
Monitor, heater, air conditioner, audio, phone and voice
recognition systems
Starting and driving
In case of emergency
Appearance and care
Do-it-yourself
Maintenance and schedules
Technical and consumer information
1
2
3
4
5
6
7
8
9
10
Index
11
(2,1)
(9,1)
0 Illustrated table of contents
Seats, seat belts and supplemental restraint
system (SRS) ......................................................... 0-2
Exterior front ......................................................... 0-3