For your safety, read carefully and keep in this vehicle.
2012 Infiniti QXOwner’s Manual
Foreword
Your INFINITI represents a new way of
thinking about vehicle design. It integrates
advanced engineering and superior craftsmanship with a simple, refined aesthetic
sensitivity associated with traditional Japanese culture.
The result is a different notion of luxury
and beauty. The car itself is important, but
so is the sense of harmony that the vehicle
evokes in its driver, and the sense of
satisfaction you feel with the INFINITI —
from the way it looks and drives to the high
level of retailer service.
To ensure that you enjoy your INFINITI to
the fullest, we encourage you to read this
Owner’s Manual immediately. It explains
all of the features, controls and performance characteristics of your INFINITI; it
also provides important instructions and
safety information.
A separate Warranty Information Booklet
is included in your Owner’s literature
portfolio. The INFINITI Service and Maintenance Guide explains details about
maintaining and servicing your vehicle.
Always carry it with you when you take
your vehicle to an INFINITI retailer. The
Warranty Information Booklet contents
provide complete information about all
warranties covering this vehicle, the requirements to keep the warranties in effect
as well as the INFINITI Roadside Assistance program.
Additionally, a separate Customer Care
and Lemon Law Information Booklet will
explain how to resolve any concerns you
may have with your vehicle, as well as
clarify your rights under your state’s
lemon law.
In addition to factory installed options,
your vehicle may also be equipped with
additional accessories installed by INFINITI
or by your INFINITI retailer prior to delivery.
It is important that you familiarize yourself
with all disclosures, warnings, cautions
and instructions concerning proper use of
such accessories prior to operating the
vehicle and/or accessory. See an INFINITI
retailer for details concerning the particular accessories with which your vehicle is
equipped.
READ FIRST — THEN DRIVE SAFELY
Before driving your vehicle, read your
Owner’s Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe
operation of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION REMINDERS FOR SAFETY!
Follow these important driving rules to help
ensure a safe and comfortable trip for you
and your passengers!
. NEVER drive under the influence of
alcohol or drugs.
. ALWAYS observe posted speed limits
and never drive too fast for conditions.
. ALWAYS give your full attention to
driving and avoid using vehicle features
or taking other actions that could distract you.
. ALWAYS use your seat belts and appro-
priate child restraint systems. Pre-teen
children should be seated in the rear
seat.
. ALWAYS provide information about the
proper use of vehicle safety features to
all occupants of the vehicle.
. ALWAYS review this Owner’s Manual for
important safety information.
ON-PAVEMENT AND OFF-ROAD
DRIVING
This vehicle will handle and maneuver
differently from an ordinary passenger
car because it has a higher center of
gravity for off-road use. As with other
vehicles with features of this type, failure
to operate this vehicle correctly may
result in loss of control or an accident. Be
sure to read “On-pavement and off-road
driving precautions”, “Avoiding collision
and rollover” and “Driving safety precautions” in the “5. Starting and driving”
section of this manual.
MODIFICATION OF YOUR VEHICLE
This vehicle should not be modified.
Modification could affect its performance,
safety or durability, and may even violate
governmental regulations. In addition,
damage or performance problems resulting from modification will not be covered
under the INFINITI warranties.
WHEN READING THE MANUAL
This manual includes information for all
options available on this model. Therefore,
you may find some information that does
not apply to your vehicle.
All information, specifications and illustrations in this manual are those in effect at
the time of printing. INFINITI reserves the
right to change specifications or design at
any time without notice.
IMPORTANT INFORMATION ABOUT
THIS MANUAL
You will see various symbols in this
manual. They are used in the following
ways:
WARNING
This is used to indicate the presence of a
hazard that could cause death or serious
personal injury. To avoid or reduce the risk,
the procedures must be followed precisely.
CAUTION
This is used to indicate the presence of a
hazard that could cause minor or moderate
personal injury or damage to your vehicle.
To avoid or reduce the risk, the procedures
must be followed carefully.
SIC0697
If you see the symbol above, it means “Donot do this” or “Do not let this happen”.
If you see a symbol similar to those above
in an illustration, it means the arrow points
to the front of the vehicle.
Arrows in an illustration that are similar to
those above indicate movement or action.
Arrows in an illustration that are similar to
those above call attention to an item in the
illustration.
CALIFORNIA PROPOSITION 65
WARNING
WARNING
Engine Exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm. In addition,
certain fluids contained in vehicles and
certain products of component wear contain
or emit chemicals known to the State of
California to cause cancer and birth defects
or other reproductive harm.
CALIFORNIA PERCHLORATE ADVISORY
Some vehicle parts, such as lithium
batteries, may contain perchlorate material. The following advisory is provided:
“Perchlorate Material - special handling
may apply, See www.dtsc.ca.gov/
hazardouswaste/perchlorate.”
Bluetooth®is a trademark
owned by Bluetooth SIG, Inc.,
and licensed to Clarion Co., Ltd.
Gracenote®is a registered trademark of Gracenote, Inc. The
Gracenote logo and logo type,
and the “Powered by Gracenote”
logo are trademarks of Gracenote.
XM Radio®requires subscription, sold separately. Not available in Alaska, Hawaii or Guam.
For more information, visit www.
xmradio.com.
Manual may be reproduced or stored in a
retrieval system, or transmitted in any
form, or by any means, electronic, mechanical, photocopying, recording or otherwise,
without the prior written permission of
Nissan Motor Co., Ltd.
INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
INFINITI retailer are our primary concerns.Your INFINITI retailer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
INFINITI retailer cannot assist you with or
you would like to provide INFINITI directly
with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
. Your name, address, and telephone
number
. Vehicle identification number (on dash
panel)
. Date of purchase
. Current odometer reading
. Your INFINITI retailer’s name
. Your comments or questions
OR
You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com
If you prefer, visit us at:
www.infinitiusa.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle.
Table of
Illustrated table of contents
0
Contents
Safety — seats, seat belts and supplemental restraint
system
Instruments and controls
Pre-driving checks and adjustments
Monitor, climate, audio, phone and voice recognition
systems
Starting and driving
In case of emergency
Appearance and care
Maintenance and do-it-yourself
Technical and consumer information
1
2
3
4
5
6
7
8
9
Index
10
0 Illustrated table of contents
Seats, seat belts and Supplemental Restraint
System (SRS)....................................................... 0-2
Exterior front ....................................................... 0-3
Front seat-mounted side-impact
supplemental air bag and roof-mounted curtain
side-impact and rollover supplemental air
bag systems.................................................. 1-66
Seat belts with pretensioners (front seats) .... 1-67
Supplemental air bag warning labels ........... 1-68
Supplemental air bag warning light ............. 1-69
Repair and replacement procedure............... 1-69
SEATS
are most effective when the passenger
sits well back and straight up in the
seat. If the seatback is reclined, the risk
of sliding under the lap belt and being
injured is increased.
SSS0133
WARNING
. Do not ride in a moving vehicle when the
seatback is reclined. This can be dangerous. The shoulder belt will not be
against your body. In an accident, you
could be thrown into it and receive neck
or other serious injuries. You could also
slide under the lap belt and receive
serious internal injuries.
. For the most effective protection when
the vehicle is in motion, the seat should
be upright. Always sit well back in the
seat with both feet on the floor and
adjust the seat belt properly. See “Precautions on seat belt usage” later in this
section.
. After adjustment, gently rock in the seat
to make sure it is securely locked.
. Do not leave children unattended inside
the vehicle. They could unknowingly
activate switches or controls. Unattended children could become involved
in serious accidents.
. The seatback should not be reclined any
more than needed for comfort. Seat belts
Safety — seats, seat belts and supplemental restraint system 1-3
FRONT SEATS
Front power seat adjustment
Operating tips:
. The power seat motor has an auto-reset
overload protection circuit. If the motor
stops during operation, wait 30 seconds, then reactivate the switch.
. Do not operate the power seat switch
for a long period of time when the
engine is off. This will discharge the
battery.
See “Automatic drive positioner” in the “3.
Pre-driving checks and adjustments” section for the seat position memory function.
CAUTION
When adjusting the seat positions, be sure
not to contact any moving parts to avoid
possible injuries and/or damages.
Forward and backward:
1
Moving the switch
will slide the seat forward or backward to
the desired position.
Reclining:
Move the recline switch
the desired angle is obtained. To bring the
seatback forward again, move the switch
2
forward.
*
The reclining feature allows adjustment of
the seatback for occupants of different
sizes for added comfort and to help obtain
proper seat belt fit. (See “Precautions on
seat belt usage” later in this section.) Also,
forward or backward
*
2
backward until
*
SSS1051
the seatback can be reclined to allow
occupants to rest when the vehicle is
stopped and the transmission is in the P
(Park) position.
1-4 Safety — seats, seat belts and supplemental restraint system
SSS1052
SSS1053
accident or sudden stop.
. When returning the seatbacks to the
upright position, be certain they are
completely secured in the latched position. If they are not completely secured,
passengers may be injured in an accident or sudden stop.
. Properly secure all cargo to help prevent
it from sliding or shifting. Do not place
cargo higher than the seatbacks. In a
sudden stop or collision, unsecured
cargo could cause personal injury.
Seat lifter:
1. Pull up or push down the adjusting
switch to adjust the seat height until
the desired position is achieved.
2. Tilt up or down the adjusting switch to
adjust the front angle of the seat until
the desired position is achieved (for
driver’s seat).
Lumbar support:
The lumbar support feature provides lower
back support to the occupants.
Push the front or back end of the switch to
adjust the seatback lumbar area.
2ND ROW SEATS
WARNING
. Never allow anyone to ride in the cargo
area or on the rear seat when it is in the
fold-down position. Use of these areas
by passengers without proper restraints
could result in serious injury in an
Safety — seats, seat belts and supplemental restraint system 1-5
Captain’s seat
Bench seat
SSS1081
SSS1065
Reclining
Pull the reclining lever
seatback at the desired angle. Release the
reclining lever after positioning the seat at
the desired angle.
To return the seatback, pull the lever.
The reclining feature allows adjustment of
the seatback for occupants of different
sizes to help obtain proper seat belt fit.
(See “Precautions on seat belt usage” later
in this section.) The seatback may also be
reclined to allow occupants to rest when
the vehicle is parked.
A
and position the
*
WARNING
. Do not ride in a moving vehicle when the
seatback is reclined. This can be dangerous. The shoulder belt will not be
against your body. In an accident, you
could be thrown into it and receive neck
or other serious injuries. You could also
slide under the lap belt and receive
serious internal injuries.
. For the most effective protection when
the vehicle is in motion, the seat should
be upright. Always sit well back in the
seat with both feet on the floor and
adjust the seat belt properly. See “Precautions on seat belt usage” later in this
section.
. After adjustment, check to be sure the
seat is securely locked.
Entry to 3rd row seat
CAUTION
. Do not drive with the 2nd row seat
tipped up.
. Be careful not to allow the 2nd row seat
to pinch, hit any part of your body or
other people when operating the 2nd
row seat. Make sure the seat path is
clear of all objects before moving the
seat.
The 2nd row seat can be tipped forward for
easy entry to or exit from the 3rd row seat.
1-6 Safety — seats, seat belts and supplemental restraint system
SSS1066
For manual type:
To enter the 3rd row seat, pull the lever
B
or
located on the 2nd row seat and fold
*
the seatback forward
the seat base. Then lift up the seat base
and tip the 2nd row seat forward
will release the back of the seat so it may
1
at an angle over
*
*
2
. This
be tipped forward.
To exit the 3rd row seat, pull the lever
B
or
and fold the seatback forward onto
*
the seat base. Then lift up on the seat base
and tip it forward.
A
*
A
*
For remote release type (if so equipped):
Push and hold the switch located on the
instrument panel. The seatback will fold
down and tip forward.
The lower corner of the seat base will lift
and the 2nd row seat will tip forward.
SSS1094
Safety — seats, seat belts and supplemental restraint system 1-7
. Disconnect and secure the center seat
belt and tongues into the retractor
base. See “3rd row center seat belt”
later in this section.
— Always reconnect the center seat
belt when the seat is returned to the
upright position
. Make sure that there are no objects on
the seatback cushion.
SSS1116
3RD ROW SEATS
The 3rd row power folding seat controls are
located behind the 2nd row seat (both the
driver’s and passenger’s side) on the 3rd
row cup holder console
controls located on the rear quarter trim
panel behind the 3rd row seats (passenger’s side)
Before operating the 3rd row seats:
. Make sure the 2nd row seatback is not
reclined.
. Lower the 3rd row headrest to the full
down position.
*
2
.
1
. There are also
*
1-8 Safety — seats, seat belts and supplemental restraint system
SSS1095
Power reclining
Push and hold the rear side of the switch
1
beside the 3rd row cup holders until
*
the desired seatback angle (up to 20
degrees) is obtained. To move the seatback
forward again, push and hold the front side
of the switch
obtained.
2
until the desired angle is
*
WARNING
. After adjustment, check to be sure the
seat is securely locked.
. Do not ride in a moving vehicle when the
seatback is reclined. This can be dangerous. The shoulder belt will not be
against your body. In an accident, you
could be thrown into it and receive neck
or other serious injuries. You could also
slide under the lap belt and receive
serious internal injuries.
. For the most effective protection when
the vehicle is in motion, the seat should
be upright. Always sit well back in the
seat with both feet on the floor and
adjust the seat belt properly. See “Precautions on seat belt usage” later in this
section.
Push and hold the rear side of the switch
2
. The seatback will be returned auto-
*
matically. The seatback will rise up while
holding the switch.
NOTE:
Operating the power folding seats can
discharge the vehicle battery if the vehicle
is not running.
CAUTION
When operating the rear power seatback
return, make sure that the vehicle is
stopped and the transmission is in the P
(Park) position.
WARNING
SSS1118
Power folding
Push and hold the front side of the switch
1
located on the passenger side of the
*
cargo room. The corresponding seatback
(R: right side, L: left side) will be folded
down automatically.
Safety — seats, seat belts and supplemental restraint system 1-9
. Never allow anyone to ride in the cargo
area or on the rear seat when it is in the
fold-down position. Use of these areas
by passengers without proper restraints
could result in serious injury in an
accident or sudden stop.
. When returning the seatbacks to the
upright position, be certain they are
completely secured in the latched posi-
tion. If they are not completely secured,
passengers may be injured in an accident or sudden stop.
. Properly secure all cargo to help prevent
it from sliding or shifting. Do not place
cargo higher than the seatbacks. In a
sudden stop or collision, unsecured
cargo could cause personal injury.
HEAD RESTRAINTS
WARNING
Head restraints supplement the other vehicle safety systems. They may provide additional protection against injury in certain
rear end collisions. Adjust the head restraints properly, as specified in this section. Check the adjustment after someone
else uses the seat. Do not attach anything
to the head restraint stalks or remove the
head restraint. Do not use the seat if the
head restraint has been removed. If the
head restraint was removed, reinstall and
properly adjust the head restraint before an
occupant uses the seating position. Failure
to follow these instructions can reduce the
effectiveness of the head restraints. This
may increase the risk of serious injury or
death in a collision.
1-10 Safety — seats, seat belts and supplemental restraint system
The illustration shows the seating positions equipped with head restraints. The
head restraints are adjustable.
Indicates the seating position is
equipped with a head restraint.
SSS1100
SSS0992
Components
1. Head restraint
2. Adjustment notches
3. Lock knob
4. Stalks
Safety — seats, seat belts and supplemental restraint system 1-11
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