For your safety, read carefully and keep in this vehicle.
2011 Infiniti EXOwner’s Manual
FOREWORD
Your INFINITI represents a new way of thinking
about vehicle design. It integrates advanced
engineering and superior craftsmanship with a
simple, refined aesthetic sensitivity associated
with traditional Japanese culture.
The result is a different notion of luxury and
beauty. The car itself is important, but so is the
sense of harmony that the vehicle evokes in its
driver, and the sense of satisfaction you feel
with the INFINITI — from the way it looks and
drives to the high level of retailer service.
To ensure that you enjoy your INFINITI to the
fullest, we encourage you to read this Owner’s
Manual immediately. It explains all of the features, controls and performance characteristics
of your INFINITI; it also provides important
instructions and safety information.
A separate Warranty Information Booklet is included in your Owner’s literature portfolio. The
INFINITI Service and Maintenance Guide explains details about maintaining and servicing
your vehicle. Always carry it with you when you
take yourvehicle to an INFINITI retailer. The Warranty Information Booklet contents provide
complete information about all warranties covering this vehicle, the requirements to keep the
warranties in effect as well as the INFINITI Roadside Assistance program.
Additionally, a separate Customer Care and
Lemon Law Information Booklet will explain how
to resolve any concerns you may have with your
vehicle, as well as clarify your rights under your
state’s lemon law.
READ FIRST — THEN DRIVE SAFELY
Before driving your vehicle, read your Owner’s
Manual carefully. This will ensure familiarity
with controls and maintenance requirements,
assisting you in the safe operation of your
vehicle.
WARNING
IMPORTANT SAFETY INFORMATION REMINDERS
FOR SAFETY!
Follow these important driving rules to help
ensure a safe and comfortable trip for you and
your passengers!
● NEVER drive under the influence of alcohol or
drugs.
● ALWAYS observe posted speed limits and
never drive too fast for conditions.
● ALWAYS give your full attention to driving
and avoid using vehicle features or taking
other actions that could distract you.
● ALWAYS use your seat belts and appropriate
child restraint systems. Pre-teen children
should be seated in the rear seat.
● ALWAYS provide information about the
proper use of vehicle safety features to all
occupants of the vehicle.
● ALWAYS review this Owner’s Manual for important safety information.
MODIFICATION OF YOUR VEHICLE
This vehicle should not be modified. Modification could affect its performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance
problems resulting from modification will not be
covered under the INFINITI warranties.
WHEN READING THE MANUAL
This manual includes information for all options
available on this model. Therefore, you may find
some information that does not apply to your
vehicle.
All information, specifications and illustrations
in this manual are those in effect at the time of
printing. INFINITI reserves the right to change
specifications or design at any time without
notice.
IMPORTANT INFORMATION ABOUT
THIS MANUAL
You will see various symbols in this manual.
They are used in the following ways:
WARNING
This is used to indicate the presence of a hazard that could cause death or serious personal
injury. To avoid or reduce the risk, the procedures must be followed precisely.
CAUTION
This is used to indicate the presence of a hazard that could cause minor or moderate personal injury or damage to your vehicle. To avoid
or reduce the risk, the procedures must be followed carefully.
SIC0697
If you see the symbol above, it means “Do notdo this” or “Do not let this happen” .
If you see a symbol similar to those above in an
illustration, it means the arrow points to the
front of the vehicle.
Arrows in an illustration that are similar to
those above indicate movement or action.
Arrows in an illustration that are similar to
those above call attention to an item in the
illustration.
CALIFORNIA PROPOSITION 65
WARNING
WARNING
Engine Exhaust, some of its constituents, and
certain vehicle components contain or emit
chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and
birth defects or other reproductive harm.
CALIFORNIA PERCHLORATE ADVISORY
Some vehicle parts, such as lithium batteries,
may contain perchlorate material. The following
advisory is provided: “Perchlorate Material special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.”
Bluetooth姞 is a trademark
owned by Bluetooth SIG,
Inc., U.S.A.
Gracenote姞 is a registered
trademark of Gracenote,
Inc. The Gracenote logo
and logo type, and the
“Powered by Gracenote”
logo are trademarks of
Gracenote.
XM Radio姞 requires
subscription, sold
separately. Not available
in Alaska, Hawaii or Guam.
For more information, visit
www.xmradio.com.
All rights reserved. No part of this Owner’s
Manual may be reproduced or stored in a
retrieval system, or transmitted in any form, or
by any means, electronic, mechanical, photocopying, recording or otherwise, without
the prior written permission of Nissan Motor
Co., Ltd.
INFINITI CUSTOMER CARE PROGRAM
INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer
are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your
INFINITI retailer cannot assist you with or you
would like to provide INFINITI directly with
comments or questions, please contact our
(INFINITI’s) Consumer Affairs Department using
our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.
The Consumer Affairs Department will ask for
the following information:
– Your name, address, and telephone number
– Vehicle identification number (on dash
panel)
– Date of purchase
– Current odometer reading
– Your INFINITI retailer’s name
– Your comments or questions
OR
You can write to INFINITI with the information on
the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
4. Power window controls (P. 2-50)
— Outside mirror remote control switch
(P. 3-23)
9. Sunglasses holder (P. 2-46)
10. Inside rearview mirror (P. 3-21)
— HomeLink姞 (if so equipped) (P. 2-57)
— Compass (if so equipped) (P. 2-8)
11. Cargo cover (if so equipped) (P. 2-48)
12. Rear cup holders (P. 2-45)
13. Console box
— Power outlet (P. 2-44)
— USB memory operation (P. 4-70)
— iPod姞 player operation (P. 4-79)
14. Front cup holders (P. 2-45)
SSI0401
5. Automatic drive positioner switch
(if so equipped) (P. 3-24)
6. Sun visors (P. 3-20)
7. Moonroof switch (if so equipped)
(P. 2-52)
8. Map light (P. 2-54)
Illustrated table of contents 0-5
COCKPIT
1. TRIP/RESET switch for twin trip odometer
(P. 2-6)
2. Instrument brightness control switch
(P. 2-38)
3. Headlight, fog light and turn signal switch
(P. 2-34)
0-6 Illustrated table of contents
SSI0623
4. Trip computer switch (P. 2-27)
5. Windshield wiper and washer switch
(P. 2-32)
6. Warning systems switch (if so equipped)
— Forward Collision Warning (FCW)
(P. 5-66)
— Lane Departure Warning (LDW)
(P. 5-17)
— Blind Spot Warning (BSW)
(P. 5-25)
7. Hood release handle (P. 3-16)
8. Intelligent Key port (P. 5-10)
9. Vehicle Dynamic Control (VDC) OFF switch
(P. 5-82)
10. Intelligent Brake Assist (IBA) off switch
(if so equipped) (P. 2-43)
11. Electric tilting/telescopic steering wheel
lever (if so equipped) (P. 3-19)
12. Steering-wheel-mounted controls
(Left side)
— For audio system (P. 4-90)
— For Bluetooth姞 Hands-Free Phone System (with navigation system)
(P. 4-93)
— For Bluetooth姞 Hands-Free Phone System(withoutnavigationsystem)
(P. 4-103)
— For INFINITI Voice Recognition System
(if so equipped) (P. 4-116)
13. Manual tilting/telescopic steering wheel
lever (if so equipped) (P. 3-19)
14. Steering wheel
— Horn (P. 2-40)
— Driver supplemental air bag (P. 1-37)
15. Steering-wheel-mounted controls
(right side)
— Cruise control switches (P. 5-32)
— Intelligent Cruise Control (ICC)
switches (if so equipped) (P. 5-34)
— Lane Departure Prevention (LDP)
switch (if so equipped) (P. 5-17)
— Distance Control Assist (DCA) switch (if
so equipped) (P. 5-54)
16. Center-console-mounted controls
— Heated seat switches
(if so equipped) (P. 2-40)
— Rear seat power return switches
(if so equipped) (P. 1-4)
— SNOW mode switch (P. 2-43)
Illustrated table of contents 0-7
INSTRUMENT PANEL
1. Side ventilator (P. 4-38)
2. Meters and gauges (P. 2-5)
3. Center ventilator (P. 4-38)
4. Center display (P. 4-2)
5. Clock (P. 2-44)
6. Hazard warning flasher switch (P. 2-39)
0-8 Illustrated table of contents
— Bluetooth姞 Hands-Free Phone System
(if so equipped) (without navigation system) (P. 4-103)
— Around View Monitor (if so equipped)
(P. 4-27)
— Rearview monitor (if so equipped)
(P. 4-22)
8. Front passenger supplemental air bag
(P. 1-37)
9. Fuse box cover (P. 8-20)
10. Parking brake (P. 5-16)
11. Push-button ignition switch (P. 5-8)
12. Front passenger air bag status light
(P. 1-42)
13. Power outlet (P. 2-44)
14. Rear window defogger switch (P. 2-34)
15. Automatic climate control system
(P. 4-39)
16. Audio system (P. 4-48)
17. Glove box lid release handle (P. 2-46)
*: Refer to the separate Navigation System
Owner’s Manual.
SSI0624
7. Center multi-function control panel
— Navigation system* (if so equipped)
— Vehicle information and setting buttons
(P. 4-8)
— Bluetooth姞 Hands-Free Phone System
(with navigation system) (P. 4-93)
Front seat-mounted side-impact
supplemental air bag and roof-mounted
curtain side-impact supplemental air bag
systems ...................................... 1-47
Seat belts with pretensioners (front seats) ...... 1-48
Supplemental air bag warning labels ........... 1-49
Supplemental air bag warning light ............. 1-49
and replacement procedure.............. 1-50
Repair
SEATS
WARNING
● Do not ride in a moving vehicle when the
seatback is reclined. This can be dangerous.
The shoulder belt will not be against your
body. In an accident, you could be thrown
into it and receive neck or other serious injuries. You could also slide under the lap belt
and receive serious internal injuries.
SSS0133
● For the most effective protection when the
vehicle is in motion, the seat should be upright. Always sit well back in the seat with
both feet on the floor and adjust the seat
properly. See “PRECAUTIONS ON SEAT BELT
USAGE” later in this section.
● After adjustment, gently rock in the seat to
make sure it is securely locked.
● Do not leave children unattended inside the
vehicle. They could unknowingly activate
switches or controls. Unattended children
could become involved in serious accidents.
● The seatback should not be reclined further
than necessary for comfort. Seat belts are
most effective when the passenger sits well
back and straight up in the seat. If the seat
back is reclined, the risk of sliding under the
lap belt and being injured is increased.
FRONT SEATS
Front power seat adjustment
Operating tips :
● The power seat motor has an auto-reset
overload protection circuit. If the motor
stops during operation, wait 30 seconds,
then reactivate the switch.
● Do not operate the power seat switch for a
long period of time when the engine is off.
This will discharge the battery.
See “AUTOMATIC DRIVE POSITIONER” in the “3.
Pre-driving checks and adjustments” section for
the seat position memory function.
CAUTION
When adjusting the seat positions, be sure not
to contact any moving parts to avoid possible
injuries and/or damages.
1-2 Safety — Seats, seat belts and supplemental restraint system
Forward and backward :
1
Moving the switch
slide the seat forward or backward to the
desired position.
Reclining :
Move the recline switch
desired angle is obtained. To bring the seatback
forward again, move the switch
forward or backward will
䊊
2
backward until the
䊊
2
forward.
䊊
SSS1051
The reclining feature allows adjustment of the
seatback for occupants of different sizes for
added comfort and to help obtain proper seat
belt fit. (See “PRECAUTIONS ON SEAT BELT
USAGE” later in this section.) Also, the seatback
can be reclined to allow occupants to rest when
the vehicle is stopped and the transmission is
in the P (Park) position.
Safety — Seats, seat belts and supplemental restraint system 1-3
SSS1052
Seat lifter :
Push the front or rear end of the switch up or
down to adjust the angle or height of the seat.
SSS1028
Type A
Lumbar support (if so equipped) :
The lumbar support feature provides lower back
support to the driver.
Type A
1
Push the front
to adjust the seatback lumbar area.
䊊
or back
2
end of the switch
䊊
SSS0836
Type B
Type B
1
Move the lever
seatback lumbar area.
up or down to adjust the
䊊
REAR SEATS
CAUTION
When folding or returning the seatback(s) to
the upright position, to avoid injury to yourself
and others:
● Make sure that the seat path is clear before
moving the seat.
● When operating the rear power seatback return, make sure that the vehicle is stopped
and the transmission is in the P (Park)
position.
● Make sure the lid of the rear seat cup holders
is closed before folding the rear seatback.
WARNING
● Never allow anyone to ride in the cargo area
or on the rear seat when it is in the fold-down
position. Use of these areas by passengers
without proper restraints could result in serious injury in an accident or sudden stop.
● When returning the seatbacks to the upright
position, be certain they are completely secured in the latched position. If they are not
completely secured, passengers may be injured in an accident or sudden stop.
● Properly secure all cargo to help prevent it
from sliding or shifting. Do not place cargo
higher than the seatbacks. In a sudden stop
or collision, unsecured cargo could cause
personal injury.
1-4 Safety — Seats, seat belts and supplemental restraint system
SSS0828
Type A
Power folding
Luggage room switch (Type A) :
1
Push the front side of the switch
the right side or left side of the luggage room.
The corresponding rear seatback will be folded
down automatically.
Push and hold the rear side of the switch
The corresponding rear seatback will be returned automatically. A beep sounds once and
the rear seatback will rise up while holding the
switch. A beep sounds twice when the seatback
is fully returned in position.
located on
䊊
䊊
2
Type B
Luggage room switch (Type B) :
Push the front side of the switch
the right side or left side of the luggage room.
The corresponding rear seatback will be folded
down automatically.
.
䊊
1
Safety — Seats, seat belts and supplemental restraint system 1-5
SSS0853
located on
SSS0829
Center console switch :
Push and hold the switch located on the center
console. The corresponding rear seatback will
be returned automatically. A beep sounds once
and the rear seatback will rise up while holding
the switch. A beep sounds twice when the
seatback is fully returned in position.
SSS0830SSS1013
Manual folding
Pull the lever
side of the seatback before folding down the
corresponding seatback.
Part of the release lever is marked with a red
indicator. The red indicator is visible if the
seatback is not fully latched.
Return the rear seatback manually until it securely locks in position. Make sure the red
indicator on the release lever is not visible
when the seats are in the upright and latched
position.
A
located on the right side or left
䊊
HEAD RESTRAINTS
WARNING
Head restraints supplement the other vehicle
safety systems. They may provide additional
protection against injury in certain rear end
collisions. Adjust the head restraints properly,
as specified in this section. Check the adjustment after someone else uses the seat. Do not
attach anything to the head restraint stalks or
remove the head restraint. Do not use the seat
if the head restraint has been removed. If the
head restraint was removed, reinstall and properly adjust the head restraint before an occupant uses the seating position. Failure to follow
these instructions can reduce the effectiveness
of the head restraints. This may increase the
risk of serious injury or death in a collision.
The illustration shows the seating positions
equipped with head restraints. The head restraints are adjustable.
Indicates the seating position is
equipped with a head restraint.
1-6 Safety — Seats, seat belts and supplemental restraint system
Components
1. Head restraint
2. Adjustment notches
3. Lock knob
4. Stalks
SSS0992SSS0997SSS0993
Adjustment
Adjust the head restraint so the center is level
with the center of your ears.
To raise the head restraint, pull it up.
Safety — Seats, seat belts and supplemental restraint system 1-7
SSS0994SSS0995SSS0996
To lower, push and hold the lock knob and push
the head restraint down.
Removal
Use the following procedure to remove the
adjustable head restraints.
1. Pull the head restraint up to the highest
position.
2. Push and hold the lock knob.
3. Remove the head restraint from the seat.
4. Store the head restraint properly in a
secure place so it is not loose in the
vehicle.
5. Install and properly adjust the head re-
straint before an occupant uses the seating position.
1-8 Safety — Seats, seat belts and supplemental restraint system
Install
1. Align the head restraint stalks with the
holes in the seat. Make sure that the head
restraint is facing the correct direction.
The stalk with the adjustment notches
must be installed in the hole with the lock
2
䊊
.
knob
2. Push and hold the lock knob and push the
head restraint down.
3. Properly adjust the head restraint before
an occupant uses the seating position.
䊊
1
SSS0508SSS1014
FRONT-SEAT ACTIVE HEAD RESTRAINT
The Active Head Restraint moves forward utilizing the force that the seatback receives from
the occupant in a rear-end collision. The movement of the head restraint helps support the
occupant’s head by reducing its backward
movement and helping absorb some of the
forces that may lead to whiplash-type injuries.
Active Head Restraints are effective for collisions at low to medium speeds in which it is
said that whiplash injury occurs most.
Active Head Restraints operate only in certain
rear-end collisions. After the collision, the head
restraints return to their original positions.
Adjust the Active Head Restraints properly as
described earlier in this section.
ADJUSTABLE HEADREST
WARNING
The adjustable headrests supplement the
other vehicle safety systems. They may provide
additional protection against injury in certain
rear end collisions. Adjust the headrests properly, as specified in this section. Check the adjustment after someone else uses the seat. Do
not attach anything to the adjustable headrest
stalks or remove the adjustable headrests. Do
not use the seat if the adjustable headrests
have been removed. If the headrest was removed, re-install and properly adjust the headrest before an occupant uses the seating position. Failure to follow these instructions can
reduce the effectiveness of the adjustable
headrests. This may increase the risk of serious
injury or death in a collision.
The illustration shows the seating positions
equipped with adjustable headrests. The headrests are adjustable.
Indicatestheseatingpositionis
equipped with an adjustable headrest.
Safety — Seats, seat belts and supplemental restraint system 1-9
SSS0992SSS0997SSS0993
Components
1. Adjustable headrest
2. Adjustment notches
3. Lock knob
4. Stalks
Adjustment
Adjust the headrest so the center is level with
the center of your ears.
1-10 Safety — Seats, seat belts and supplemental restraint system
To raise the headrest, pull it up.
SSS0994SSS0995SSS0996
To lower, push and hold the lock knob and push
the headrest down.
Removal
Use the following procedure to remove the
adjustable headrests.
1. Pull the headrest up to the highest position.
2. Push and hold the lock knob.
3. Remove the headrest from the seat.
4. Store the headrest properly in a secure
place so it is not loose in the vehicle.
5. Install and properly adjust the headrest
before an occupant uses the seating position.
Safety — Seats, seat belts and supplemental restraint system 1-11
Install
1. Align the headrest stalks with the holes in
the seat. Make sure that the headrest is
facing the correct direction. The stalk with
the adjustment notches
stalled in the hole with the lock knob
2. Push and hold the lock knob and push the
headrest down.
3. Properly adjust the headrest before an
occupant uses the seating position.
1
must be in-
䊊
䊊
2
.
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