Infiniti EX37 Journey AWD Owner's Manual

For your safety, read carefully and keep in this vehicle.

2012 Inﬁniti EX Owner’s Manual

Foreword

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Your INFINITI represents a new way of thinking about vehicle design. It integrates advanced engineering and superior craftsmanship with a simple, refined aesthetic sensitivity associated with traditional Japanese culture.

The result is a different notion of luxury and beauty. The car itself is important, but so is the sense of harmony that the vehicle evokes in its driver, and the sense of satisfaction you feel with the INFINITI — from the way it looks and drives to the high level of retailer service.

To ensure that you enjoy your INFINITI to the fullest, we encourage you to read this Owner’s Manual immediately. It explains all of the features, controls and performance characteristics of your INFINITI; it also provides important instructions and safety information.

A separate Warranty Information Booklet is included in your Owner’s literature portfolio. The INFINITI Service and Maintenance Guide explains details about maintaining and servicing your vehicle. Always carry it with you when you take your vehicle to an INFINITI retailer. The Warranty Information Booklet contents provide complete information about all

warranties covering this vehicle, the requirements to keep the warranties in effect as well as the INFINITI Roadside Assistance program.

Additionally, a separate Customer Care and Lemon Law Information Booklet will explain how to resolve any concerns you may have with your vehicle, as well as clarify your rights under your state’s lemon law.

In addition to factory installed options, your vehicle may also be equipped with additional accessories installed by INFINITI or by your INFINITI retailer prior to delivery. It is important that you familiarize yourself with all disclosures, warnings, cautions and instructions concerning proper use of such accessories prior to operating the vehicle and/or accessory. See an INFINITI retailer for details concerning the particular accessories with which your vehicle is equipped.

READ FIRST — THEN DRIVE SAFELY

Before driving your vehicle, read your Owner’s Manual carefully. This will ensure familiarity with controls and maintenance requirements, assisting you in the safe operation of your vehicle.

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WARNING

IMPORTANT SAFETY INFORMATION REMINDERS FOR SAFETY!

Follow these important driving rules to help ensure a safe and comfortable trip for you and your passengers!

. NEVER drive under the influence of

alcohol or drugs.

. ALWAYS observe posted speed limits

and never drive too fast for conditions.

. ALWAYS give your full attention to

driving and avoid using vehicle features or taking other actions that could distract you.

. ALWAYS use your seat belts and appro-

priate child restraint systems. Pre-teen children should be seated in the rear seat.

. ALWAYS provide information about the

proper use of vehicle safety features to all occupants of the vehicle.

. ALWAYS review this Owner’s Manual for

important safety information.

IMPORTANT INFORMATION ABOUT THIS MANUAL

You will see various symbols in this manual. They are used in the following ways:

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MODIFICATION OF YOUR VEHICLE

This vehicle should not be modified. Modification could affect its performance, safety or durability, and may even violate governmental regulations. In addition, damage or performance problems resulting from modification will not be covered under the INFINITI warranties.

WHEN READING THE MANUAL

This manual includes information for all options available on this model. Therefore, you may find some information that does not apply to your vehicle.

All information, specifications and illustrations in this manual are those in effect at the time of printing. INFINITI reserves the right to change specifications or design at any time without notice.

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WARNING

This is used to indicate the presence of a hazard that could cause death or serious personal injury. To avoid or reduce the risk, the procedures must be followed precisely.

CAUTION

This is used to indicate the presence of a hazard that could cause minor or moderate personal injury or damage to your vehicle. To avoid or reduce the risk, the procedures must be followed carefully.

SIC0697

If you see the symbol above, it means “Do not do this” or “Do not let this happen”.

NOS1274

If you see a symbol similar to those above in an illustration, it means the arrow points to the front of the vehicle.

NOS1275

Arrows in an illustration that are similar to those above indicate movement or action.

NOS1276

Arrows in an illustration that are similar to

those above call attention to an item in the illustration.

CALIFORNIA PROPOSITION 65 WARNING

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WARNING

Engine Exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. In addition, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

CALIFORNIA PERCHLORATE ADVISORY

Some vehicle parts, such as lithium batteries, may contain perchlorate material. The following advisory is provided: “Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/ hazardouswaste/perchlorate.”

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Bluetooth®is a trademark owned by Bluetooth SIG, Inc. and licensed to Visteon Corporation and Clarion Co., Ltd.

Gracenote®is a registered trademark of Gracenote, Inc. The Gracenote logo and logo type, and the “Powered by Gracenote” logo are trademarks of Gracenote.

XM Radio®requires subscription, sold separately. Not available in Alaska, Hawaii or Guam. For more information, visit www. xmradio.com.

INFINITI-13P

Manual may be reproduced or stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Nissan Motor Co., Ltd.

INFINITI CUSTOMER CARE PROGRAM

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INFINITI CARES ... Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your

INFINITI retailer are our primary concerns.Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:

For U.S. customers

1-800-662-6200

For Canadian customers

1-800-361-4792

The Consumer Affairs Department will ask for the following information:

. Your name, address, and telephone

number

. Vehicle identification number (on dash

panel)

. Date of purchase

You can write to INFINITI with the information on the left at:

For U.S. customers

INFINITI Division Nissan North America, Inc. Consumer Affairs Department P.O. Box 685003 Franklin, TN 37068-5003 or via e-mail at: nnaconsumeraffairs@nissan-usa.com

For Canadian customers

INFINITI Division Nissan Canada Inc. 5290 Orbitor Drive Mississauga, Ontario L4W 4Z5 or via e-mail at: information.centre@nissancanada. com

If you prefer, visit us at: www.infinitiUSA.com (for U.S. customer) or www.infiniti.ca (for Canadian customers) We appreciate your interest in INFINITI and

thank you for buying a quality INFINITI vehicle.

. Current odometer reading . Your INFINITI retailer’s name . Your comments or questions

Table of

Illustrated table of contents

Contents

Safety — Seats, seat belts and supplemental restraint system

Instruments and controls

Pre-driving checks and adjustments

Monitor, climate, audio, phone and voice recognition systems

Starting and driving

In case of emergency

Appearance and care

Maintenance and do-it-yourself

Technical and consumer information

Index

0 Illustrated table of contents

Seats, seat belts and Supplemental Restraint

System (SRS) .......................................................... 0-2

Exterior front .......................................................... 0-3

Exterior rear ............................................................ 0-4

Passenger compartment ......................................... 0-5

Cockpit ................................................................... 0-6

Instrument panel .................................................... 0-8

Meters and gauges ................................................ 0-9

Engine compartment ............................................ 0-10

VQ35HR engine .............................................. 0-10

Warning and indicator lights ................................ 0-11

SEATS, SEAT BELTS AND SUPPLEMENTAL RESTRAINT SYSTEM (SRS)

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1. Rear seat power folding/return switch (Page 1-4)

2. Child restraint anchor points (for top tether strap child restraint) (P.1-35)

3. Head restraints (P.1-6)

4. Seat belts (P.1-13)

8. Rear armrest (P.1-12)

9. Rear seats (P.1-4) — Child restraints (P.1-21)

10. Front seat-mounted side-impact supplemental air bags (P.1-39)

11. Seat belt pretensioner (P.1-51)

12. Occupant classification sensor (pattern sensor) (P.1-44)

13. Front passenger air bag status light (P.1-46)

SSI0417

5. Roof-mounted curtain side-impact supplemental air bags (P.1-39)

6. Supplemental front-impact air bags (P.1-39)

7. LATCH (Lower Anchors and Tethers for CHildren) system (P.1-23)

0-2 Illustrated table of contents

EXTERIOR FRONT

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1. Hood (P.3-16)

2. Headlight and turn signal (P.2-35)

— Bulb replacement (P.8-28) — Adaptive Front lighting System

(AFS) (if so equipped) (P.2-38)

3. Windshield wiper and washer (P.2-33)

SSI0383

— Maintenance (P.8-20)

4. Moonroof (if so equipped) (P.2-56)

5. Roof rack (if so equipped) (P.2-52)

6. Power windows (P.2-53)

7. Outside mirrors (P.3-23)

— Side view camera (if so equipped) (P.4-31)

— Welcome light (P.2-57)

8. Doors

— Keys (P.3-2) — Door locks (P.3-4) — Intelligent Key system (P.3-6) — Remote keyless entry system

(P.3-13)

9. Recovery hook (P.6-14)

10. Front view camera (if so equipped) (P.4-31)

11. Sonar sensor — Around View Monitor (if so

equipped) (P.4-31)

12. Fog light (P.2-40)

13. Tires

— Wheel and tires (P.8-30, P.9-8) — Flat tire (P.6-2) — Tire pressure monitoring system

(TPMS) (P.2-15, P.5-4)

Illustrated table of contents 0-3

EXTERIOR REAR

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1. Rearview camera (if so equipped) (P.4-24, P.4-31)

2. Lift gate (P.3-17)

— Intelligent Key system (P.3-6) — Remote keyless entry system

(P.3-13)

6. Antenna (P.4-97)

7. Sonar sensor — Around View Monitor (if so

equipped) (P.4-31)

8. Rear combination light (bulb replacement) (P.8-26)

9. Fuel-filler door (P.3-17) — Fuel recommendation (P.9-3)

10. Child safety rear door locks (P.3-6)

JVC0192X

3. Rear window defroster (P.2-35)

4. High-mounted stop light (bulb replacement) (P.8-26)

5. Rear window wiper and washer (P.2-34)

— Maintenance (P.8-21)

0-4 Illustrated table of contents

PASSENGER COMPARTMENT

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1. Coat hooks (P.2-50)

2. Seat-mounted jacket hanger (if so equipped) (P.2-50)

3. Rear personal light (P.2-58)

4. Power window controls (P.2-53)

SSI0401

— Outside mirror remote control switch (P.3-23)

5. Automatic drive positioner switch (if so equipped) (P.3-25)

6. Sun visors (P.3-21)

7. Moonroof switch (if so equipped) (P.2-56)

8. Map light (P.2-58)

9. Sunglasses holder (P.2-48)

10. Inside rearview mirror (P.3-22) — HomeLink

(if so equipped)

(P.2-60) — Compass (if so equipped) (P.2-9)

11. Cargo cover (if so equipped) (P.2-51)

12. Rear cup holders (P.2-47)

13. Console box

— Power outlet (P.2-46) — USB memory operation (P.4-75)

— iPod

player operation (P.4-84)

14. Front cup holders (P.2-47)

Illustrated table of contents 0-5

COCKPIT

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1. TRIP/RESET switch for twin trip odometer (P.2-7)

2. Instrument brightness control switch (P.2-39)

3. Headlight, fog light and turn signal switch (P.2-35)

SSI0623

4. Trip computer switch (P.2-28)

5. Windshield wiper and washer switch (P.2-33)

6. Warning systems switch (if so equipped)

— Forward Collision Warning (FCW)

(P.5-71) — Lane Departure Warning (LDW) (P.5-19) — Blind Spot Warning (BSW) (P.5-27)

7. Hood release handle (P.3-16)

8. Intelligent Key port (P.5-12)

9. Vehicle Dynamic Control (VDC) OFF switch (P.5-86)

10. Intelligent Brake Assist (IBA) off switch (if so equipped) (P.2-44)

11. Electric tilting/telescopic steering wheel lever (if so equipped) (P.3-20)

12. Steering-wheel-mounted controls (Left side)

— For audio system (P.4-95) — For Bluetooth

Hands-Free Phone

System (with navigation system) (P.4-98) — For Bluetooth

Hands-Free Phone System (without navigation system) (P.4-109)

— For INFINITI Voice Recognition System (if so equipped) (P.4-123)

13. Manual tilting/telescopic steering wheel lever (if so equipped) (P.3-20)

14. Steering wheel

0-6 Illustrated table of contents

— Horn (P.2-41) — Driver supplemental air bag

(P.1-39)

15. Steering-wheel-mounted controls (right side)

— Cruise control switches (P.5-34) — Intelligent Cruise Control (ICC)

switches (if so equipped) (P.5-36) — Lane Departure Prevention (LDP)

switch (if so equipped) (P.5-19) — Distance Control Assist (DCA)

switch (if so equipped) (P.5-59)

16. Center-console-mounted controls — Heated seat switches (if so equipped) (P.2-41) — Rear seat power return switches (if so equipped) (P.1-4) — SNOW mode switch (P.2-44)

Illustrated table of contents 0-7

INSTRUMENT PANEL

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1. Side ventilator (P.4-43)

2. Meters and gauges (P.2-6)

3. Center ventilator (P.4-43)

4. Center display (P.4-3)

5. Clock (P.2-45)

6. Hazard warning flasher switch (P.2-40)

SSI0624

7. Center multi-function control panel — Navigation system* (if so

equipped) — Vehicle information and setting

buttons (P.4-10) — Bluetooth

Hands-Free Phone Sys-

tem (with navigation system) (P.4-98) — Bluetooth

Hands-Free Phone System (if so equipped) (without navigation system) (P.4-109)

— Around View Monitor (if so equipped) (P.4-31)

— Rearview monitor (if so equipped) (P.4-24)

8. Front passenger supplemental air bag (P.1-39)

9. Fuse box cover (P.8-22)

10. Parking brake (P.5-18)

11. Push-button ignition switch (P.5-9)

12. Front passenger air bag status light (P.1-44)

13. Power outlet (P.2-46)

14. Rear window defroster switch (P.2-35)

15. Automatic climate control system (P.4-43)

16. Audio system (P.4-52)

17. Glove box lid release handle (P.2-48)

*: Refer to the separate Navigation System Owner’s Manual.

0-8 Illustrated table of contents

METERS AND GAUGES

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1. Tachometer (P.2-8)

2. Warning/Indicator lights (P.2-12)

3. Speedometer (P.2-7)

4. Engine coolant temperature gauge (P.2-8)

5. Dot matrix liquid crystal display/

SIC4694

Odometer/twin trip odometer (P.2-21)

6. Fuel gauge (P.2-9)

Illustrated table of contents 0-9

ENGINE COMPARTMENT

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10. Drive belts (P.8-17)

11. Coolant reservoir (P.8-8)

SSI0388

VQ35HR ENGINE

1. Fuse/fusible link holder (P.8-22)

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2. Battery (P.8-15)

3. Radiator filler cap (P.8-8)

4. Engine oil dipstick (P.8-10)

5. Engine oil filler cap (P.8-10)

0-10 Illustrated table of contents

6. Brake fluid reservoir (P.8-13)

7. Window washer fluid reservoir (P.8-14)

8. Power steering fluid reservoir (P.8-13)

9. Air cleaner (P.8-19)

WARNING AND INDICATOR LIGHTS

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Warning

light

All-Wheel Drive (AWD) warning light (AWD models)*

Anti-lock Braking System (ABS) warning light

Automatic Transmission (AT) check warning light

Brake warning light 2-13

Name Page

2-13

Warning

light

Name Page

Master warning light 2-17

Preview Function warning light (orange)*

Seat belt warning light 2-17

Supplemental air bag warning light

Vehicle Dynamic Control (VDC) warning light

2-17

2-18

Indicator

light

Security indicator light 2-20

Turn signal/hazard indicator lights

Vehicle Dynamic Control (VDC) off indicator light

*: if so equipped

Name Page

2-20

Blind Spot Warning (BSW) system warning light (orange)*

Charge warning light 2-14

Distance Control Assist (DCA) system warning light (orange)*

Engine oil pressure warning light

Intelligent Cruise Control (ICC) system warning light (orange)*

Intelligent Key system warning light

Lane departure warning light (orange)*

Low tire pressure warning light 2-15

Low washer fluid warning light 2-17

2-14

2-15

Indicator

light

Name Page

Adaptive Front lighting System (AFS) indicator light*

Automatic Transmission (AT) position indicator light

Front fog light indicator light 2-18

Front passenger air bag status light

High beam indicator light 2-19

Intelligent Brake Assist (IBA) off indicator light*

Low beam indicator lights 2-19

Lane Departure Prevention (LDP) ON indicator light (green)*

Malfunction Indicator Light (MIL)

2-18

2-19

Illustrated table of contents 0-11

MEMO

0-12 Illustrated table of contents

1 Safety — Seats, seat belts and supplemental

restraint system

Seats ...................................................................... 1-2

Front seats ......................................................... 1-3

Rear seats .......................................................... 1-4

Head restraints ................................................... 1-6

Front-seat active head restraint .......................... 1-9

Adjustable headrest ......................................... 1-10

Armrest ............................................................ 1-12

Seat belts ............................................................. 1-13

Precautions on seat belt usage ........................ 1-13

Pregnant women .............................................. 1-15

Injured persons ................................................ 1-15

Three-point type seat belt ................................ 1-15

Seat belt extenders .......................................... 1-18

Seat belt maintenance ...................................... 1-19

Child safety .......................................................... 1-19

Infants .............................................................. 1-20

Small children .................................................. 1-20

Larger children ................................................. 1-21

Child restraints ..................................................... 1-21

Precautions on child restraints ......................... 1-22

Lower Anchors and Tethers for CHildren

(LATCH) system ................................................. 1-23

Rear-facing child restraint installation

using LATCH .................................................... 1-25

Rear-facing child restraint installation using

the seat belts ................................................. 1-27

Forward-facing child restraint installation

using LATCH .................................................... 1-29

Forward-facing child restraint installation

using the seat belts ........................................ 1-31

Installing top tether strap ............................... 1-35

Booster seats ................................................. 1-36

Supplemental restraint system ............................. 1-39

Precautions on supplemental

restraint system .............................................. 1-39

INFINITI Advanced Air Bag System

(front seats) .................................................... 1-44

Front seat-mounted side-impact supplemental air bag and roof-mounted curtain side-impact supplemental air

bag systems ................................................... 1-49

Seat belts with pretensioners (front seats) ....... 1-51

Supplemental air bag warning labels .............. 1-52

Supplemental air bag warning light ................ 1-52

Repair and replacement procedure .................. 1-53

SEATS

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WARNING

. Do not ride in a moving vehicle when the

seatback is reclined. This can be dangerous. The shoulder belt will not be against your body. In an accident, you could be thrown into it and receive neck or other serious injuries. You could also slide under the lap belt and receive serious internal injuries.

. For the most effective protection when

the vehicle is in motion, the seat should be upright. Always sit well back in the

belts are most effective when the passenger sits well back and straight up in the seat. If the seat back is reclined, the risk of sliding under the lap belt and being injured is increased.

SSS0133

seat with both feet on the floor and adjust the seat properly. See “Precautions on seat belt usage” later in this section.

. After adjustment, gently rock in the seat

to make sure it is securely locked.

. Do not leave children unattended inside

the vehicle. They could unknowingly activate switches or controls. Unattended children could become involved in serious accidents.

. The seatback should not be reclined

further than necessary for comfort. Seat

1-2 Safety — Seats, seat belts and supplemental restraint system

FRONT SEATS

Front power seat adjustment

Operating tips:

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GUID-8D8880C3-170A-4BCC-8AA5-9C4A7D6E6645

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. The power seat motor has an auto-reset

overload protection circuit. If the motor stops during operation, wait 30 seconds, then reactivate the switch.

. Do not operate the power seat switch

for a long period of time when the engine is off. This will discharge the battery.

See “Automatic drive positioner” in the “3. Pre-driving checks and adjustments” section for the seat position memory function.

CAUTION

When adjusting the seat positions, be sure not to contact any moving parts to avoid possible injuries and/or damages.

Forward and backward:

Moving the switch

GUID-4D508F5D-FA8E-49D6-A9E2-6F8E76C17033

forward or backward

will slide the seat forward or backward to the desired position.

Reclining:

Move the recline switch

GUID-4D508F5D-FA8E-49D6-A9E2-6F8E76C17033

backward until

the desired angle is obtained. To bring the seatback forward again, move the switch

forward.

The reclining feature allows adjustment of the seatback for occupants of different sizes for added comfort and to help obtain proper seat belt fit. (See “Precautions on seat belt usage” later in this section.) Also,

SSS1051

the seatback can be reclined to allow occupants to rest when the vehicle is stopped and the transmission is in the P (Park) position.

Safety — Seats, seat belts and supplemental restraint system 1-3

SSS1052

Seat lifter:

GUID-4D508F5D-FA8E-49D6-A9E2-6F8E76C17033

Push the front or rear end of the switch up or down to adjust the angle or height of the seat.

Lumbar support (if so equipped):

GUID-4D508F5D-FA8E-49D6-A9E2-6F8E76C17033

Type A Push the front

switch to adjust the seatback lumbar area.

The lumbar support feature provides lower back support to the driver.

1-4 Safety — Seats, seat belts and supplemental restraint system

Type A

or back

end of the

SSS1028

SSS0836

Type B

Type B Move the lever

up or down to adjust the

seatback lumbar area.

REAR SEATS

GUID-C43447B4-B708-48A6-BC0F-2BF26C6EBAF1

CAUTION

. When folding or returning the seatback

(s) to the upright position, to avoid injury to yourself and others:

—

Make sure that the seat path is clear before moving the seat.

. When operating the rear power seatback

return, make sure that the vehicle is stopped and the transmission is in the P (Park) position.

. Make sure the lid of the rear seat cup

holders is closed before folding the rear seatback.

WARNING

. Never allow anyone to ride in the cargo

area or on the rear seat when it is in the fold-down position. Use of these areas by passengers without proper restraints could result in serious injury in an accident or sudden stop.

. When returning the seatbacks to the

upright position, be certain they are completely secured in the latched position. If they are not completely secured, passengers may be injured in an accident or sudden stop.

. Properly secure all cargo to help prevent

it from sliding or shifting. Do not place cargo higher than the seatbacks. In a sudden stop or collision, unsecured cargo could cause personal injury.

SSS0828

Type A

Power folding

Luggage room switch (Type A):

Push the front side of the switch

GUID-910CAAF9-7121-4A85-8CA9-ACD497522A28

GUID-4D508F5D-FA8E-49D6-A9E2-6F8E76C17033

located on the right side or left side of the luggage room. The corresponding rear seatback will be folded down automatically.

Push and hold the rear side of the switch

. The corresponding rear seatback will

be returned automatically. A beep sounds once and the rear seatback will rise up while holding the switch. A beep sounds twice when the seatback is fully returned in position.

Safety — Seats, seat belts and supplemental restraint system 1-5

Type B

Luggage room switch (Type B):

GUID-4D508F5D-FA8E-49D6-A9E2-6F8E76C17033

Push the front side of the switch located on the right side or left side of

the luggage room. The corresponding rear seatback will be folded down automatically.

SSS0853

SSS0829

Center console switch:

GUID-4D508F5D-FA8E-49D6-A9E2-6F8E76C17033

Push and hold the switch located on the center console. The corresponding rear seatback will be returned automatically. A beep sounds once and the rear seatback will rise up while holding the switch. A beep sounds twice when the seatback is fully returned in position.

SSS0830

Manual folding

Pull the lever

GUID-EB52B528-82B6-47A8-AC67-01FCCBCACAB9

located on the right side

or left side of the seatback before folding down the corresponding seatback.

Part of the release lever is marked with a red indicator. The red indicator is visible if the seatback is not fully latched.

Return the rear seatback manually until it securely locks in position. Make sure the red indicator on the release lever is not visible when the seats are in the upright and latched position.

HEAD RESTRAINTS

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WARNING

Head restraints supplement the other vehicle safety systems. They may provide additional protection against injury in certain rear end collisions. Adjust the head restraints properly, as specified in this section. Check the adjustment after someone else uses the seat. Do not attach anything to the head restraint stalks or remove the head restraint. Do not use the seat if the head restraint has been removed. If the head restraint was removed, reinstall and properly adjust the head restraint before an occupant uses the seating position. Failure to follow these instructions can reduce the effectiveness of the head restraints. This may increase the risk of serious injury or death in a collision.

1-6 Safety — Seats, seat belts and supplemental restraint system

SSS1013

The illustration shows the seating positions equipped with head restraints. The head restraints are adjustable.

Indicates the seating position is

equipped with a head restraint.

Components

GUID-31E01E3B-6950-4D1F-A175-E1E7090970EE

1. Head restraint

2. Adjustment notches

3. Lock knob

4. Stalks

SSS0992

Adjustment

GUID-9419019A-7D7D-419E-9CB9-FA06547300BD

SSS0997

Adjust the head restraint so the center is level with the center of your ears.

Safety — Seats, seat belts and supplemental restraint system 1-7

SSS0993

To raise the head restraint, pull it up.

To lower, push and hold the lock knob and push the head restraint down.

1-8 Safety — Seats, seat belts and supplemental restraint system

SSS0994

SSS0995

Removal

GUID-C9782491-976A-4F87-BAA1-662E24B1C9CD

Use the following procedure to remove the adjustable head restraints.

1. Pull the head restraint up to the highest position.

2. Push and hold the lock knob.

3. Remove the head restraint from the seat.

4. Store the head restraint properly in a secure place so it is not loose in the vehicle.

5. Install and properly adjust the head restraint before an occupant uses the

seating position.

SSS0996

Install

GUID-3FC43157-3A84-487C-81EC-49E9C4171CFE

1. Align the head restraint stalks with the holes in the seat. Make sure that the head restraint is facing the correct direction. The stalk with the adjustment notches hole with the lock knob

must be installed in the

2. Push and hold the lock knob and push the head restraint down.

3. Properly adjust the head restraint before an occupant uses the seating position.

Safety — Seats, seat belts and supplemental restraint system 1-9

SSS0508

FRONT-SEAT ACTIVE HEAD RESTRAINT

The Active Head Restraint moves forward utilizing the force that the seatback receives from the occupant in a rear-end collision. The movement of the head restraint helps support the occupant’s head by reducing its backward movement and helping absorb some of the forces that may lead to whiplash-type injuries.

Active Head Restraints are effective for collisions at low to medium speeds in which it is said that whiplash injury occurs most.

GUID-DC5E8063-3B9A-4C83-A93E-0B9331F19AA9

Active Head Restraints operate only in certain rear-end collisions. After the collision, the head restraints return to their original positions.

Adjust the Active Head Restraints properly as described earlier in this section.

ADJUSTABLE HEADREST

GUID-72289AD4-0EAD-4042-8203-03345BAC535C

WARNING

The adjustable headrests supplement the other vehicle safety systems. They may provide additional protection against injury in certain rear end collisions. Adjust the headrests properly, as specified in this section. Check the adjustment after someone else uses the seat. Do not attach anything to the adjustable headrest stalks or remove the adjustable headrests. Do not use the seat if the adjustable headrests have been removed. If the headrest was removed, re-install and properly adjust the headrest before an occupant uses the seating position. Failure to follow these instructions can reduce the effectiveness of the adjustable headrests. This may increase the risk of serious injury or death in a collision.

SSS1014

The illustration shows the seating positions equipped with adjustable headrests. The headrests are adjustable.

Indicates the seating position is

equipped with an adjustable headrest.

Components

GUID-38520744-3F62-4F05-BB01-0ED710C237AF

1. Adjustable headrest

2. Adjustment notches

3. Lock knob

4. Stalks

SSS0992

1-10 Safety — Seats, seat belts and supplemental restraint system

SSS0997

Adjustment

GUID-F9C077EF-FE75-4355-8D40-6D492E0D58E2

Adjust the headrest so the center is level with the center of your ears.

To raise the headrest, pull it up.

Safety — Seats, seat belts and supplemental restraint system 1-11

SSS0993

SSS0994

To lower, push and hold the lock knob and push the headrest down.

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