Infiniti Automobile User Manual
2009 Infiniti
Service and Maintenance Guide
VEHICLE IDENTIFICATION
Vehicle Identification Number (VIN) _______________________________________________________
Delivery Date ____________________________ Warranty Start Date ________________________
Mileage at Delivery _______________________ Model Year________________________________
Selling Dealer ____________________________ Selling Dealer Phone _______________________
TABLE OF CONTENTS
OWNER’S LITERATURE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . 2
INTRODUCTION
Infiniti Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Why Infiniti Service? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Extended Service Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Genuine Infiniti Collision Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
SCHEDULED MAINTENANCE GUIDE
Determining the Proper Maintenance Interval . . . . . . . . . . . . . . . . . . . . . . . . . 7
Explanation of Scheduled Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . 8
Maintenance Log and Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
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OWNER’S LITERATURE INFORMATION
INDEX OF TOPICS WHERE TO FIND INFORMATION
Radio/CD/Heater/AC Operation . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 4
Starting and Driving Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 5
Security System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 2
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 6
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: page 4
Federal Emission Control Warranties . . . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: page 7
California Emission Control Warranties . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: page 10
Tire Pressure/Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 8
Tire Warranties/Safety Information . . . . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: pages 22 to 45
Consumer Affairs Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . .Warranty Information Booklet: page 2
Customer Care/Lemon Law Information Booklet: page 5
Do It Yourself Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 8
General Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Owner’s Manual: chapter 8
2
INFINITI MAINTENANCE
Maintain Your Investment
Preventative scheduled maintenance is an important investment to
optimize the performance, reliability, safety and resale value of your
Infiniti. Scheduling your vehicle’s maintenance at the recommended intervals will ensure your vehicle is running at its best.
We want you to enjoy your Infiniti vehicle. This Service and Maintenance
Guide is designed to help you make sure your vehicle receives proper and
timely maintenance that is necessary. Key services are explained in detail,
along with an outline of scheduled maintenance to help you maintain your
vehicle. Your local Infiniti dealer can assist you in determining the best
schedule based on your driving habits and local conditions.
Failure to perform scheduled maintenance may result in excluding
portions of your vehicle from warranty coverage and may reduce the
performance, safety, reliability and/or resale value of your vehicle. See
your Warranty Information Booklet and Owner’s Manual for details.
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WHY INFINITI SERVICE?*
To preserve the quality and safety of your vehicle, an authorized Infiniti
dealer is recommended for maintenance or repair. Only an authorized
Infiniti dealer offers you these advantages:
• Factory Trained and ASE certified technicians
• Immediate access to warranty service history and factory technical
information
• Latest diagnostic, special tools and service techniques
• Genuine Infiniti Parts that meet Infiniti’s demanding standards
• 12 month/12,000 mile parts and labor limited warranty when
Genuine Infiniti Parts are installed by your dealer
• Service Loan Car availability for scheduled warranty service.**
• Clear, up-front estimates
• Shuttle service/Courtesy van (at participating dealers)
We recommend relying on our trained Infiniti service specialists, who refer to their detailed knowledge of your Infiniti in
every service they perform. Plus, they use Genuine Infiniti Parts, designed and engineered specifically to maintain your
Infiniti’s original integrity. That’s the distinction of your authorized Infiniti dealer.
* May differ or not apply outside the United States, please inquire of your dealer.
**Available during Basic New Vehicle Limited Warranty at participating Infiniti dealers. Subject to availability. Restrictions apply.
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Your Service – Your Way
EXTENDED SERVICE PRODUCTS
E l i t e
I n f i n i t i E x t e n d e d P r o t e c t i o n P l a n *
Long Term Coverage
The Elite Infiniti Extended Protection Plan provides you with long term coverage to 7
years/100,000 miles. Coverage under the optional Elite Infiniti Extended Protection
Plan and the Infiniti Limited Warranties begins with the delivery of the vehicle to the
first retail buyer. Accordingly, your agreement may provide coverage for your vehicle
for a portion of the same period as your New Vehicle Warranty. Upon expiration of the
applicable Limited Warranties, the full spectrum of the Elite Infiniti Extended
Protection Plan coverage is in force to the end ofthe time ormileage term. During the
period of your Basic Warranty, the Elite Infiniti Extended Protection Plan provides you
with Rental Car Coverage only.
New Vehicle Limited Warranty
Elite Infiniti Extended Protection Plan
benefits include:
mechanical breakdown protection
Roadside Assistance extended
car rental coverage
* This product is not available outside the United States.
(7 years/100,000 miles)
Benefits You Can Count On
SERVICE AT AUTHORIZED INFINITI DEALERSHIPS/REPAIR FACILITIES.
With the Elite Infiniti Extended Protection Plan, service is completed by Infiniti
trained technicians.
UNLIMITED CLAIMS.
No limit on the number of claims for covered repairs.
PROVIDES FOR THE COST OF GENUINE ORIGINAL EQUIPMENT REPLACEMENT PARTS.
Designed for use on Infiniti vehicles. No inferior substitutes.
EMERGENCY TOLL-FREE HELP.
If a breakdown occurs outside your area, you are covered. Just contact the nearest
Infiniti dealer, or call the special toll-free number for assistance.
SUBSTITUTE TRANSPORTATION.
If a mechanical breakdown occurs and you require alternate transportation, Infiniti will
reimburse you for actual expenses up to $50 per day, to a maximum of 5 days, and
$250 per service visit.
TRANSFERABLE TO A NEW OWNER.
Should you sell your Infiniti before your coverage expires, you can transfer your Elite
Infiniti Extended Protection Plan**, thereby enhancing resale value.
CONVENIENT AND ECONOMICAL. Coverage that costs only pennies per day.
Your Infiniti dealer will be happy to include the cost in your monthly car payment.
** A nominal transfer fee may apply. For details please refer to the Elite Infiniti Extended Protection
Plan Service Agreement or contact your Infiniti dealer.
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GENUINE INFINITI COLLISION PARTS
If you have an accident, insist on Genuine Infiniti Collision Parts. If you
want your vehicle to be restored using parts made to Infiniti’s original
exacting specifications – if you want it to last, help to protect your personal safety and to help hold its resale value, the solution is simple. Tell
your insurance agent and your repair shop to use only Genuine Infiniti
Collision Parts.
Many non-genuine parts are copies made from impressions of Infiniti
parts and may not match the specifications and performance standards
of Genuine Infiniti Parts. As a result, non-genuine parts may not look or
fit right, and may be less safe.
The hood on your vehicle is a good example. Infiniti designed it with
hood buckling creases to help prevent the hood from penetrating the
interior of your vehicle in an accident. Non-genuine parts may not provide such built-in safeguards.
Replacement Panel Limited
Lifetime Corrosion Warranty*
If you have your collision damage repaired
using Genuine Infiniti Outer Sheet Metal Panels
you don’t have to worry about corrosion. That’s
because these panels are warranted against
inside out rust-through perforation for as long
as you own your Infiniti. Another reason to
insist on Genuine Infiniti Collision Repair Parts.
In some states, the law says you must be advised if non-genuine parts
are used to repair your vehicle. Why should you take a chance?
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* This warranty does not apply to vehicles not distributed by Nissan North
America and/or sold outside the United States.
DETERMINING THE PROPER MAINTENANCE INTERVAL
Depending on your driving habits and local conditions, you should follow one of the three maintenance schedules listed below.
Use these guidelines to determine which maintenance schedule to use:
PREMIUM MAINTENANCE* (Every 3,750
miles or 3 months, whichever comes first)
Premium Maintenance is an Infinitirecommended option that is suitable for
driving habits and local conditions.
all
Infiniti developed Premium Maintenance
for owners who want the ultimate in
preventative maintenance. With Premium
Maintenance, more
maintenance items are
regularly checked or replaced than with
either Schedule 1 or Schedule 2
maintenance schedules.
Using the Premium Maintenance schedule
may optimize the performance, reliability,
and resale value of your vehicle.
SCHEDULE 1 (Every 3,750 miles or
3 months, whichever comes first)
Schedule 1 features the same 3,750-mile
service intervals as Premium Maintenance;
however, with Schedule 1 fewer
maintenance
items are regularly checked or replaced than
with the Premium Maintenance schedule. Use
Schedule 1 if you primarily operate your vehicle
under any of these conditions:
• Repeated short trips of less than 5 miles in
normal temperatures or less than 10 miles in
freezing temperatures
• Stop-and-go traffic in hot weather or low-
speed driving for long distances
• Driving in dusty conditions or on rough,
muddy, or salt-spread roads
• Towing a trailer, or using a camper
or car-top carrier
SCHEDULE 2 (Every 7,500 miles or 6
months, whichever comes first)
Schedule 2 features 7,500-mile
service intervals; with Schedule 2
maintenance items are regularly
fewer
checked or replaced than with
Schedule 1.
Generally, Schedule 2 applies only to
highway driving in temperate
conditions. Use Schedule 2 only if you
primarily operate your vehicle under
conditions other than those listed in
Schedule 1.
* Premium Maintenance is an Infiniti-recommended
option; however, owners need not perform such
maintenance in order to maintain the warranties which
come with their Infiniti.
Premium Maintenance may not be available outside
the United States, please inquire of your dealer.
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EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
The following descriptions are provided
to give you a better understanding of the
scheduled maintenance items that
should be regularly checked or replaced.
The maintenance log indicates at which
mileage/time intervals each item
requires service.
In addition to scheduled maintenance,
your Infiniti requires that some items be
checked during normal day-to-day
operation. You can find these items
listed under “General Maintenance” in
Chapter 8 of your Owner’s manual.
Items marked with “*” are recommended by Infiniti for reliable vehicle operation. You are not required to perform
maintenance on these items in order to
maintain the warranties which come with
your Infiniti. Other maintenance items
and intervals are required.
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When applicable, additional
information can be found in the “Do-ityourself” section in Chapter 8 of your
Owner’s Manual.
For recommended fuel, lubricants,
fluids, grease, and refrigerant refer to
Chapter 9 in your Owner’s Manual.
Emission Control System
Maintenance:
Drive Belts*
Check engine drive belts for wear, fraying or cracking and for proper tension.
Replace any damaged drive belts.
Engine Air Filter
Replace at specified intervals. When
driving for prolonged periods in dusty
conditions, check/replace the filter
more frequently.
Engine Coolant*
Drain and flush the cooling system at
the specified interval.
Engine Oil and Oil Filter
Replace engine oil and oil filter at the
specified intervals. For recommended
oil grade and viscosity refer to
Chapter 9 in your Owner’s Manual.
Engine Valve Clearance*
Inspect only if valve noise increases.
Adjust valve clearance if necessary.
Evaporative Emissions Control
Vapor Lines*
Check vapor lines and connections
for leaks or looseness. Tighten
connections or replace parts as
necessary.
EXPLANATION OF SCHEDULED MAINTENANCE ITEMS
Fuel Filter
Maintenance-free item
Fuel Lines*
(In-tank type filter)
.
Check the fuel hoses, piping and connections for leaks, looseness, or deterioration. Tighten connections or replace
parts as necessary.
Spark Plugs
Replace at specified intervals. Install
new plugs of the same type as originally
equipped.
Chassis and Body Maintenance:
Brake Lines and Cables
Visually inspect for proper installation.
Check for chafing, cracks, deterioration,
and signs of leaking. Replace any deteriorated or damaged parts immediately.
Brake Light and Cruise Control Switches
Inspect the clearance between the brake
pedal and the switches.
Brake Calipers, Pads, Rotors
Check for wear, deterioration and fluid
leaks. Replace any deteriorated or damaged parts immediately.
Climate Controlled Seat Filter
Replace at specified intervals
(M45/M35/FX50/FX35, if so equipped).
Exhaust System
Visually inspect the exhaust pipes,
muffler and hangers for leaks, cracks,
deterioration, and damage. Tighten
connections or replace parts as
necessary.
In-Cabin Microfilter
Replace at specified intervals. When
driving for prolonged periods in dusty
conditions, replace the filter more
frequently.
Propeller Shaft(s)
Check for damage, looseness, and grease
leakage (4WD/AWD).
Steering Gear and Linkage, Axle and
Suspension Parts, Drive Shaft Boots
Check for damage, looseness, and leakage
of oil or grease. Under severe driving conditions, inspect more frequently.
Tire Rotation
Tires should be rotated every 7,500 miles
according to the instructions in the
Owner’s Manual (except G35 Sedan 2WD
Sport and G37 Coupe 2WD Sport). When
rotating tires, check for damage and
uneven wear. Replace if necessary.
Transmission Fluid – Automatic or
Manual, Differential Oil, Transfer Case Oil
Visually inspect for signs of leakage at
specified intervals. If towing a trailer,
using a camper or car–top carrier, or driving on rough or muddy roads, replace the
transmission fluid/oil at every 30,000
miles or 24 months (except 7-speed automatic transmission).
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OFF-ROAD MAINTENANCE (QX56 ONLY)
Check the following items more frequently after driving off-road through deep sand, mud or water:
• Brake pads and rotors
• Brake lines and hoses
• Differential oil, transmission fluid, and transfer case oil
• Steering linkage
• Propeller shafts and drive shafts
• Engine air filter
• In-cabin microfilter
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MAINTENANCE LOG AND RECORDS
The following Maintenance Log has been
compiled by Infiniti to assist you in performing
the recommended maintenance services and
keeping appropriate records of services
performed. Along with the related repair
invoices, receipts, and other such records, a
properly documented maintenance history
could enhance the value of your vehicle should
you ever wish to sell it. The services listed
represent the minimal factory recommended
requirements for each time/mileage interval,
up to 120,000 miles / 96 months.
M A I N T E N A N C E L O G
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3,750 MILES OR 3 MONTHS
12
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PREMIUM MAINTENANCE
J Replace engine oil and filter
SCHEDULE 1 MAINTENANCE
J Replace engine oil and filter
J Inspect the following:
__ All lights
__ Brake fluid level
__ Clutch fluid
__ Differential oil
__ Engine air filter
__ Engine coolant level/top-off
__ Engine drive belts
__ Power steering fluid/top-off
__ Radiator hoses
__ Tire tread/adjust air pressure
__ Transmission fluid/oil
M A I N T E N A N C E L O G
__ Washer fluid level/top-off
__ Wiper blades
Equipment varies by model. Perform only those operations that apply to your vehicle.
Dealer name:
Date:
Mileage:
SCHEDULE 2 MAINTENANCE
Next scheduled maintenance at
7,500 Miles or 6 Months
Dealer Verified Service Stamp
7,500 MILES OR 6 MONTHS
PREMIUM MAINTENANCE
J Replace engine oil and filter
J Road test vehicle
J Rotate tires (except G35 Sedan 2WD Sport and G37 Coupe 2WD Sport)
J Inspect the following:
__ All lights
__ Automatic transmission fluid
(except 7-speed automatic
transmission)
__ Axle & suspension parts
__ Battery fluid level/terminals
__ Brake fluid level
__ Brake calipers, pads, rotors
__ Charging/Starting system
__ Clutch fluid
__ Coolant level/top-off
__ Differential oil
__ Drive shaft boots (4WD/AWD)
__ Engine air filter
Equipment varies by model. Perform only those operations that apply to your vehicle.
__ Engine drive belts
__ Exhaust system
__ Front suspension ball joints
__ Horn operation
__ Manual transmission oil
__ Power steering fluid/top-off
__ Propeller shaft (4WD/AWD)
__ Radiator hoses
__ Shock absorbers/struts
__ Steering gear and linkage
__ Steering linkage ball joints
__ Transfer case oil (4WD/AWD)
__ Washer fluid level/top-off
__ Wiper blades
SCHEDULE 1 MAINTENANCE
J Replace engine oil and filter
J Rotate tires (except G35 Sedan 2WD
Sport and G37 Coupe 2WD Sport)
J Inspect the following:
__ Axle & suspension parts
__ Brake calipers, pads, rotors
__ Drive shaft boots (4WD/AWD)
__ Exhaust system
__ Front suspension ball joints
__ Propeller shaft (4WD/AWD)
__ Steering gear and linkage
__ Steering linkage ball joints
SCHEDULE 2 MAINTENANCE
J Replace engine oil and filter
J Rotate tires (except G35 Sedan 2WD
Sport and G37 Coupe 2WD Sport)
Dealer Verified Service Stamp
Dealer name:
Date:
Mileage:
M A I N T E N A N C E L O G
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