DPP-350
Thermal Printer
User Manual
Infinite Peripherals, Inc.
www.ipcprint.com
DPP-350 User Manual v1.09
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Legal notice
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Infinite Peripherals is under license.
Infinite Peripherals, Inc.
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DPP-350 User Manual v1.09
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Contents
Contents...............................................................................................3
Technical Data..................................................................................... 4
Box Contents....................................................................................... 5
Compatible Devices ............................................................................ 6
Getting Started....................................................................................7
About Your DPP-350 ........................................................................... 8
Status & Operating Modes ............................................................... 10
Loading Paper ...................................................................................11
Power On Self-test ............................................................................ 12
Self-test..............................................................................................13
Dip Switch Settings...........................................................................14
Memory Switch Settings...................................................................16
Communication Configuration.........................................................20
Bluetooth
Loading Drivers................................................................................. 23
Magnetic Card Reader (MS Version only)....................................... 24
Smart Card Reader (SC Version only).............................................25
MIFARE Reader (MF Version only) .................................................. 26
Replacing Battery..............................................................................27
Developing Solution.......................................................................... 28
Troubleshooting................................................................................ 29
Federal Communications Commission...........................................30
Contact Information .......................................................................... 31
®
Setup............................................................................... 22
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DPP-350 User Manual v1.09
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Technical Dat a
Feature Specifications
Printing method Line thermal dot printing
Printing speed 60mm/sec at 8.5V drive
Print Width 72mm
Dot density 8dots/mm (203 dpi)
Resident fonts A: 12 x 24 dots B: 9 x 16 dots
Loadable fonts C: 12 x 24 dots D: 9 x 16 dots
Printing columns
Logo
Registration
Memory 1 Mega bit Flash memory
Resident
Barcodes
Communications
Readers
Emulation
Power supply
Environment
Reliability (MTBF) 50km (printing rate 25% max)
Dimensions 108x111x62mm (WxDxH) without readers
Weight
Thermal paper
Thermal Labels
Font A, C – 48 Characters per line
Font B, D – 64 Characters per line
1 Black & White BMP fo rmat ( 1-bit per pixel)
Size: 576 x 248
EAN13, EAN8, UPC-A, UPC-E, Codebar, Code39,
Code128
RS-232C and USB 1.1compatible 2.0
®
Bluetooth
Magnetic Card Reader - 3 track head, ISO7811 (optional)
Smart Card Reader, ISO 7816-1/2/3 (optional)
MIFARE Reader, ISO 14443-A (optional)
SD card slot for SD card or WiFi modules (optional)
ESC/POS
Rechargeable battery (Li-Ion 7.2V 2000mAh)
Battery capacity: Per Charge (~30000 lines)
AC adapter – 9V @ 1000 mA
Operating temp. -10°C to 50°C @ 10 to 90 % RH
Storage temp.
340g (without paper)
430g (with paper)
80mm X 50mm diameter
58/60mm X 50mm diameter (optional)
Label length 100mm maximum
Diameter = 50mm, Thickness ~ 60 - 100µm
(optional)
Table 1
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DPP-350 User Manual v1.09
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Box Contents
Your IPC DPP-350 comes with the following items listed below:
Item Part Number Descriptions Image
Software ( Drivers & SDK ):
Because of the continually evolving Driver & SDK to support new
mobile devices, Drivers & SDK are distributed online and is
available for download at our website indicated below. For details
on using the DPP-350 Drivers & SDK, please refer to the SDK’s
documentation.
1 DPP-350xx DPP-350 Thermal printer
2 - AC charger
3 - 1 Roll of thermal paper
4 - User's manual
Table 2
For the latest DPP-350 SDK’s, visit our developer web site at:
http://www.ipcprint.com/support/default.as
p
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DPP-350 User Manual v1.09
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Compatible Devices
The DPP-350 (Serial & USB) / DPP-350 (Bluetooth®) portable
thermal printer is designed specifically for use with most PDA &
Smartphone devices.
The DPP-350 can be used in a variety of applications where
Printing / Card Reading is required.
User Notes:
Compatibility depends on the type of communication method
“Serial / USB / Bluetooth®” your PDA or Smartphone supports and
the availability of DPP-350 driver for your device.
• Determine the method of communications your device supports.
• Next determine if your device is supported by the DPP-350
Compatible devices are added continually. Visit our web site at:
Because of the continually evolving Driver & SDK to support new
mobile devices, visit our developer web site at:
Drivers & SDKs.
http://www.ipcprint.com
http://www.ipcprint.com/support/default.asp
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DPP-350 User Manual v1.09
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Getting St arted
Charge the
DPP-350
rechargeable
1
battery pack as
recommended in
this manual.
Load DPP-350
2
print media
(Thermal Paper)
Setup Bluetooth
3
Pairing.
Install DPP-350
4
Software
Where to find more
The Lithium Ion
battery pack
should be fully
charged before
use to ensure
long battery life.
DPP-350 requires
Thermal paper for
printing.
Setup Bluetooth
pairing to allow
DPP-350 to
communicate with
Bluetooth
devices.
To print
information from
your device,
software needs to
be installed onto
your device.
Table 3
®
®
information
Charging Battery, Page 9
Loading Paper, Page 11
®
Bluetooth
Printing software is not
provided by IPC. Please
contact your DPP-350
reseller or Infinite
Peripherals for
recommendations on
Third-Party solutions.
Developers should refer to
the section in this manual
on “Developing Solutions”.
Setup, Page 16
The IPC DPP-350 allows you to printer information from your PDA
& Smartphone. Before using the DPP-350 thermal printer the
battery should be properly charged. The following Quick Start
guide will help to get your DPP-350 ready for use.
Quick Start:
Steps What to do Purpose
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DPP-350 User Manual v1.09
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About Y our DPP-350
r
♦ DPP-350 left view
♦ DPP-350 right view
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DPP-350 User Manual v1.09
Power On/Off Switch
Serial RS232
ON/OFF & Error LED
Reader LED
Smart Card Reader (Optional)
Paper Cover Lever
Paper Feed
Magnetic Card Reade
Figure 1
Charging LED
Mini USB Port
Charger Input
Figure 2
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Charging the DPP-350:
A
The DPP-350 uses a Lithium Ion rechargeable battery pack. Before
first use, the DPP-350 battery pack should be charged for at least 4
hours.
To prevent electrical damage to the DPP-350 and/or battery pack,
please use approved AC Charger only.
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DPP-350 User Manual v1.09
S
olid RED = charging
Sol
id GREEN = fully charged (~4 hrs.)
C Charger
Figure 3
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Sta tus & Operating Modes
The DPP-350 uses LEDs to indicate various conditions of operation.
This may be charging, active or online, battery low conditions. The
following explains these conditions and LED indication.
Charging LED
Line Feed Button
Power Button
Figure 4
ON/OFF & Error LED
Printer Status
Charging LED
Status LED
Solid GREEN = Battery at full
charge
Solid RED = Battery charging
Power ON
Flashing once per second =
Low battery
Low / No Paper
Flashing once per second =
Thermal Head Overheating
Table 4
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Loading Paper
The DPP-350 uses a drop-and-load design making paper loading
easy and trouble free. To load paper, simply lift up the paper
cover latch and drop in the new roll as shown in the steps below.
1. Lift the paper cover latch to unlock
4. Close the paper cover until it
the paper cover as shown in the
figure on the right.
2. Lift the paper cover.
3. Drop in the new roll of thermal
media (Stand Paper or Labels) as
shown in the figure on the left.
Be sure to pull at lease ½ inch
or more of media above the top
Figure 6
snaps lock.
of the printer before closing.
Figure 5
Figure 7
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Power On Self-test
The DPP350’s LF switch/button is used for entering various printer
modes. These modes can be used to assist developers in
debugging problems related to programming and communication.
The following explain how to access the various operating modes.
Step #1: Make sure the printer is OFF (On-line LED is OFF) before
performing step #2.
Step #2: Press and hold the line feed button (LF). While pressing
the (LF) button, press the (ON) button momentarily and
release when the LED turns green. Release LF button
after the printer Beep once. Shortly after the LF button is
released the printer will print the internal test pattern on
the right.
LF Button Operation Modes
Short Push N/A Paper feed
Push and
Hold -
release after
the number
of beeps
Note: Care must be taken when entering operating modes to prevent the
clearing of factory preset configuration information.
1 - beep Self-test print
2 - beeps Hex Dump mode
3 - beeps Long-test print
4 - beeps Program mode
Table 5
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Self-test
The DPP-350 has a built-in test pattern that shows the printer’s
current configuration as well as the various resident printer fonts.
The self-test can also be used as a troubleshooting tool to
determine printing problems or battery level. The steps below
show how the self-test is printed activated.
• Resident font sizes
• Characters per line
• Text formatting
• Resident character set
• Resident barcode symbols
• Printer’s Configuration
Figure 8
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Dip Switch Settings
The DPP-350 is designed to use different methods of
communications. Care must be taken to ensure that the DIP
Switches are not changed from its default factory configuration
unless required.
♦ DIP SWITCH SETTINGS:
The printer has two absolutely different operation modes.
They are determined by the state of switch Sw2:
These two modes have absolutely different list of commands that
are both described below. As the different operation modes use
one and the same memory, the switching from one mode to
another can cause lost of data and settings of the active mode as
follows:
Switch OFF ON
• OFF ESC/POS mode
• ON Hex Dump mode
• Switching to Hex Dump mode deletes loadable fonts and
logo of ESC/POS mode.
• Switching to ESC/POS mode deletes all forms, graphics
and fonts that were loaded in Hex Dump mode.
Sw1
Sw2 ESC/POS mode Hex Dump Mode
Wide paper/label roll
(78 мм)
Thinner paper/label roll
(58 мм)
Sw3 Hardware protocol Xon/Xoff protocol
Sw4 Normal operation mode Protocol mode
Table 6
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DIP Switch Location
Figure 10
Figure 9
DIP Switch
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DPP-350 User Manual v1.09
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Memory Switch Settings
The DPP350 uses nonvolatile memory for storing some of the
printer default configuration. The following table shows the
available options.
Memory Switch Options
Memory Switch
(see command reference GS command)
1000000010
BAUD RATE 115200 bps
POWER OFF TIME 10 minutes
PRINT DENSITY 100%
CHARACTER TABLE WESTERN (1252)
Table 7
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Setting Memory Switch
♦ MEMORY SWITCH SETTINGS:
Step #1: Make sure the printer is OFF (STATUS LED is OFF) before
performing step #2.
Step #2: Press and hold the line feed button (LF). While pressing
the (LF) button, press and hold the (ON) button
Step #3: Release the (ON) button and count (2) Beeps or until the
Note: Care must be taken when changing factory preset
configuration information.
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DPP-350 User Manual v1.09
until the status LED display solid RED.
next solid RED LED is displayed. Release LF button
and follow the instruction printed.
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Memory Switch Details
♦ SW1: Enable/Disable buzzer.
♦ SW2: Execute <CR> Carriage Return as <LF> Line Feed.
♦ SW3: Disable <LF> Line Feed command.
♦ SW4-7: Reserved for future features.
♦ SW8: Prevents others from discovering printer when set to ENABLE. Must
♦ SW9: Allow the use of USB port for communications.
♦ SW10: (OFF) set USB as the host mode.
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DPP-350 User Manual v1.09
be set after pairing is completed.
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Pairing Info Details
♦ BAUD RATE: Default is 115200
♦ AUTO OFF TIME: Default is 5 minutes
♦ PRINT DENSITY: Default is 100%
♦ CHARACTER T ABLE: Default is WESTERN (1252)
♦ PAIRING INFO: DEFAULT is (SAVE = No)
Notes:
When saving pairing information, the printer remembers Bluetooth
information of the last device connected (paired) to the printer.
Saving pairing info prevents the printer from asking for passkey
upon initialization. The process for using this option is described
below.
"To speed this programming process, you may bypass the memory
switch settings by indicating "NO" via pressing of the <ON/OFF>
button when the printer prints "CHANGE MEMORY SWITCHES" as
shown on page 17. This will advance you to the next level of
setting where pairing can be found".
Saving Pairing Info:
1. Following instruction on page-17, change the Pairing Info
option to [Save = Yes].
2. Turn the printer on and pair the printer to your Bluetooth
device.
3. The printer will now remember the pairing information and
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DPP-350 User Manual v1.09
not prompt user for a passkey on every printer initialization.
Clearing Pairing Info:
1. Following instruction on page-17, change the Pairing Info
option to [Save = No].
2. Turn on the printer and pair the new Bluetooth device to
the printer.
3. The printer will prompt user for a passkey on every printer
initialization.
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Communication Configuration
The following default configurations are used for the different
communication methods.
♦ Bluetooth:
♦ USB:
♦ Serial:
Notes: When not using Driver/SDK developer tools, set DIP Switch
4 to OFF.
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DPP-350 User Manual v1.09
Memory Switch Options
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
DIP Switch (1, 2, 3 ,4)
(see page 14)
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
DIP Switch (1, 2, 3 ,4)
(see page 14)
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
DIP Switch (1, 2, 3 ,4)
(see page 14)
Physical Switch Options
Memory Switch Options
Physical Switch Options
Memory Switch Options
Physical Switch Options
Table 10
1000000010
OFF, OFF, OFF, ON
Table 8
1000000010
OFF, OFF, OFF, ON
Table 9
1000000010
OFF, OFF, OFF, ON
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Connecting Device
The DPP-350 is designed to use different methods of
communications. Care must be taken to ensure that the DPP-350
USB or Serial connector and PDA & Smartphone connector are not
accidentally damaged. The figures below show how to attach the
different device to the DPP-350.
♦ Serial / USB ( Cabled ) Version:
• Connect the DPP-350 using Mini USB or Serial cable is shown in
♦ BLUETOOTH
the figure below.
Serial Port
Figure 11
®
( Wireless ) Version:
• The DPP-350 Bluetooth
technology to connect to Bluetooth
18 for details on Bluetooth
USB Port
®
version uses Bluetooth® wireless
®
Figure 12
setup.
®
enable devices. See page
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DPP-350 User Manual v1.09
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Bluetooth® Setup
Adding New Bluetooth® Device to PDA or Smartphones
The following is a brief explanation on how to [Pair] your
Bluetooth
BlackBerry Devices:
Add Device or Pairing Bluetooth
peripherals to BlackBerry devices require
the use of the device Bluetooth
Image on the right shows a typical
Blackberry Bluetooth
adding / pairing the DPP-350, use the
[0000] pairing key when prompted.
Windows Mobile Devices:
Creating a New Partnership or Pairing
Bluetooth® peripherals to your Windows
Mobile devices require the use of the
device Bluetooth® manager. Image on the
right shows a typical Windows Mobile
Bluetooth® manager. When adding /
pairing the DPP-350, use the [0000]
pairing key when prompted.
Palm Devices:
Add Device or Pairing Bluetooth
peripherals to your Palm devices require
the use of the device Bluetooth® manager.
Image on the right shows a typical Palm
Bluetooth® manager. When adding /
pairing the DPP-350, use the [0000]
pairing key when prompted.
®
DPP-350 to PDA & Smartphones.
®
®
manager.
®
manager. When
®
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DPP-350 User Manual v1.09
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Loading Drivers
Loading DPP-350 drivers for you’re PDA or Smartphones.
BlackBerry Devices:
Blackberry Desktop Manager shown in the
figure on the right is used to load third
party software on to your device.
Please review your device’s documentation
on how to use the Application Loader
Option to load software on to your device.
Windows Mobile Devices:
Active Sync shown in the figure on the
right is used to install third party
applications on to your mobile device.
Please review your device’s documentation
on how to use the Active Sync Manager to
load new software on to your device.
In most cases you only need to run the
DPP-350 installer to start the installation.
Palm Devices:
Palm Install Manager Application shown in
the figure on the right is used to install third
party applications on to your device.
Please review your device’s documentation
on how to use the Palm Install Manager
Application to load new software on to your
device. In most cases you only need to drag
& drop DPP-350 PRC files in installer and
click Add.
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DPP-350 User Manual v1.09
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Magnetic Card Reader (MS V ersion only)
The DPP-350 has a built-in magnetic card reader. The card reader
incorporates a (3)-track magnetic read head requiring a single
swipe to read field data from all three tracks.
Magnetic Strip
( Face this direction )
The reader’s magnetic head faces towards the front of the printer.
When placing the card into the reader, the magnetic strip must be
facing as show in the figure above. Keep the bottom edge of the
card flat on the inner base of the reader to ensure that the
magnetic strip passes over the read head evenly.
When swiping the card through the reader, use an even consistent
motion from start to finish.
The speed of swiping can vary however the speed must be
consistent from start to finish of the swipe in order to accurately
read card data.
User Notes:
To use the magnetic card reader feature, special software must be
used to read and process the card information. If you do not have
card reading software, please consult your reseller to find out if
this software is available or contact Infinite Peripherals for
recommendations on compatible third party software solutions.
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DPP-350 User Manual v1.09
Card Swipe Direction
Magnetic Card Reader
Figure 13
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Smart Card Reader (SC V ersion only)
The DPP-350 has a built-in smart card reader (optional). The smart
card reader is designed to read information stored embedded on
smart chips and process the information using device side
software.
Reader Active LED
When placing the card into the reader, the smart chip must be
facing to the front of the printer as show in the figure above.
Insert the card in to the reader until the card stops.
User Notes:
To use the smart card reader feature, special software must be
used to read and process the smart chip information. Please
consult your reseller if this software is available or contact Infinite
Peripherals for recommendations on compatible third party
software solutions.
( Face this direction )
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DPP-350 User Manual v1.09
Smart Chip
Card Insert Direction
Figure 14
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MIF ARE Reader (MF V ersion only)
The DPP-350 has a built-in MIFARE reader (optional). The MIFARE
reader is designed to read information stored embedded on
MIFARE contact less cards or tags and process the information
using device side software.
Place the MIFARE card close to the printer facing the front of the
printer as shown in the figure above.
User Notes:
To use the MIFARE reader feature, special software must be used
to read and process the card information. Please consult your
reseller if this software is available or contact Infinite Peripherals for
recommendations on compatible third party software solutions.
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DPP-350 User Manual v1.09
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Replacing Battery
To replace the battery in the DPP-350 thermal printer follow the
steps below.
Steps:
1. Turn over the DPP-350 and place on a flat
surface. Rotate the (2) locking levers as
shown in the figure on the right.
2. Lift the battery cover as showed in the
figure on the right.
Figure 16
3. Lift the battery as shown in the figure on
the right.
Figure 17
4. Detach the battery connector as shown in
the figure on the right. Reverse Steps 1-4
to install the new battery pack.
Figure 15
Figure 18
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DPP-350 User Manual v1.09
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Developing Solution
Integrating the DPP-350 into your mobile solution requires the use
of the DPP-350 PDA & Smartphone SDK. The SDK incorporates API
specific to developing printing applications and using the integrated
Magnetic Card Reader / Smart Card Reader capability of the DPP-
350.
The table below shows the SDKs currently available for PDA &
Smartphone devices.
BlackBerry Java RIM BlackBerry Java JDE 4.1 and higher
Palm One
Windows
Mobile
For details on using the DPP-350 SDK, please refer to the SDK’s
documentation.
For the latest DPP-350 SDK’s, visit our developer web site at:
http://www.ipcprint.com/support/default.asp
OS Language SDK - IDE
C ++ Code Warrior
Basic Satellite Forms
Basic NS Basic
VB.Net Microsoft Visual Studio 2005 (.Net)
C ++ Microsoft Visual Studio 2005 (.Net)
C Sharp Microsoft Visual Studio 2005 (.Net)
Table 11
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T roubleshooting
If you’re having problems capturing signatures refer to the table
below for possible causes.
Item Problem Possible Cause
Paper feeds
after issuing a
1
print job but no
printed text
visible on paper.
On-line LED
2
blinks RED
continuously.
Text and/or
graphics are
3
printed very
light.
Strange
characters are
4
printed when
printing.
Printer stops
responding to
5
print and paper
feed commands.
Printing is light
or missing only
6
on half of the
print width.
Thermal media is specially coated on
outside of roll. Remove paper roll and
reload properly. See section “Loading
Paper” for details on loading paper.
Paper cover not installed properly. See
section “Loading Paper” for details on
replacing paper cover.
Battery voltage low.
Printer out of paper or Paper not properly
loaded. See section “Loading Paper” for
details on loading paper.
Battery voltage low. See section on
charging battery pack.
Thermal media not imaging correctly.
Verify that you are using the
recommended thermal media.
Battery voltage low. See section on
charging battery pack.
Remove battery for 5 seconds and
reconnect battery.
Paper cover not properly installed. See
section on loading paper.
Mechanism jarred loose. Contact technical
support.
Table 12
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DPP-350 User Manual v1.09
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Federal Communications Commission
Federal Communications Commission (FCC) Statement
15.21
You are cautioned that changes or modifications not expressly approved by
the part responsible for compliance could void the user’s authority to
operate the equipment.
15.105(b)
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions:
1) this device may not cause interference and
2) this device must accept any interference, including interference that may
cause undesired operation of the device.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. This transmitter must
not be co-located or operating in conjunction with any other antenna or
transmitter.
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DPP-350 User Manual v1.09
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Contact Information
National Sales Headquarters: Infinite Peripherals, Inc.
HQ and Main Distribution Facility: Infinite Peripherals, Inc.
East Coast Sales Office Infinite Peripherals, Inc.
Technical Support: Infinite Peripherals, Inc.
1340 Reynolds Avenue Suite 101
Irvine, CA 92614
Toll Free: 866-278-7860
Phone: 949-222-0300
Fax: 949-222-0375
www.ipcprint.com
MobileSales@ipcprint.com
3104 N. Arlington Heights Road
Phone: 847-818-1260
Fax: 847-818-1287
www.ipcprint.com
MobileSales@ipcprint.com
MobileSales@ipcprint.com
1340 Reynolds Avenue Suite 101
Irvine, CA 92614
Phone: 949-222-0300
Fax: 949-222-0375
www.ipcprint.com
MobileSupport@ipcprint.com
Arlington Heights, IL 60004
700-76 Broadway, #136
Westwood, NJ 07675
Phone: 201-647-3025
Fax: 866-247-1935
www.ipcprint.com
Infinite Peripherals, Inc.
www.ipcprint.com Page 31
DPP-350 User Manual v1.09
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