Infinite Peripherals, Inc.
www.ipcprint.com
DPP-250 User Manual v1.01
DPP-250
Thermal Printer
User Manual
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Legal notice
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
and any use of such marks by Infinite Peripherals is under license.
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DPP-250 User Manual v1.01
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Contents
Contents...............................................................................................3
Technical Data..................................................................................... 4
Box Contents....................................................................................... 5
Compatible Devices ............................................................................ 6
Getting Started....................................................................................7
About Your DPP-250 ........................................................................... 8
Status & Operating Modes ............................................................... 10
Loading Paper ...................................................................................11
Diagnostic Information ..................................................................... 12
Self-test..............................................................................................13
Dip Switch Settings...........................................................................14
Memory Switch Settings...................................................................16
Communication Configuration.........................................................20
Bluetooth
Loading Drivers................................................................................. 23
Magnetic Card Reader (MS Version only)....................................... 24
Smart Card Reader (SC Version only).............................................25
Replacing Battery..............................................................................26
Developing Solution.......................................................................... 27
Troubleshooting................................................................................ 28
Contact Information .......................................................................... 29
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DPP-250 User Manual v1.01
®
Setup............................................................................... 22
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Technical Dat a
Feature Specifications
Printing method Line thermal dot printing
Printing speed 60 mm/s (480 dots/sec) at 8.5 V
Print Width 48 mm / 384 dots per line
Resolution 203 dpi (8 x 8 dots/mm)
Dot pitch
Resident fonts A: 12 x 24 dots B: 9 x 16 dots
Loadable fonts C: 12 x 24 dots D: 9 x 16 dots
Resident Fonts
Loadable Fonts
Logo
Registration
Input Buffer 128 KB (131072 bytes)
Resident
Barcodes
Communications
Readers
Emulation
Power supply
Environment
Reliability (MTBF) 50km (printing rate 25% max)
Dimensions 86 (W) X 113 (D) Х 57 (H)
Weight
Thermal paper 58mm +0/-1mm X 45mm diameter, thickness 60 μm
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DPP-250 User Manual v1.01
Horizontal – 0.125 mm (8 dots/mm)
Vertical – 0.125 mm (8 dots/mm)
Font А: 12 х 24 dots (48 char. per line);
Font B: 9 х 16 dots (64 char. per line);
Font C: 12 х 24 dots (48 char. per line);
Font D: 9 х 16 dots (64 char. per line);
1 Black & White BMP format ( 1-bit per pixel)
Size: 384 x 248
EAN13, EAN8, UPC-A, UPC-E, Codebar, Code39,
Code128, PDF417, QR Code
RS232 C – max. 115200 bps,
USB v 1.1, compatible with 2.0
®
Bluetooth
Magnetic Card Reader - 3 track head, ISO7811 (optional)
Smart Card Reader, ISO 7816-1/2/3 (optional)
ESC/POS
Label/Black Mark Mode
Rechargeable Li-ion battery (7,4 V / 1100 mAh)
Battery capacity: Per Charge (~20,000 lines)
AC adapter – DC 9 V, 1 A
AC 100 – 240 V, 1,3 A, 50/60 Hz
Operating temp. +0°C to +45°C @ 35 to 85 % RH
Storage temp. -20°C to +60°C @ 10 to 90% RH
295 g (without paper)
350 g (with paper)
(Optional)
Table 1
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Box Contents
Your IPC DPP-250 comes with the following items listed below:
Item Part Number Descriptions Image
1 DPP-250xx DPP-250 Thermal printer
2 - AC charger
3 - 1 Roll of thermal paper
4 - User's manual
5 - RS-232 interface cable
Table 2
Software ( Drivers & SDK ):
Because of the continually evolving Driver & SDK to support new
mobile devices, Drivers & SDK are distributed online and is
available for download at our website indicated below. For details
on using the DPP-250 Drivers & SDK, please refer to the SDK’s
documentation.
For the latest DPP-250 SDK’s, visit our developer web site at:
http://www.ipcprint.com/support/default.asp
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DPP-250 User Manual v1.01
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Compatible Devices
The DPP-250 (Serial & USB) / DPP-250 (Bluetooth®) portable
thermal printer is designed specifically for use with most PDA &
Smartphone devices.
The DPP-250 can be used in a variety of applications where
Printing / Card Reading is required.
User Notes:
Compatibility depends on the type of communication method
“Serial / USB / Blueto oth®” your PDA or Smartphone supports and
the availability of DPP-250 driver for your device.
• Determine the method of communications your device supports.
• Next determine if your device is supported by the DPP-250
Compatible devices are added continually. Visit our web site at:
Because of the continually evolving Driver & SDK to support new
mobile devices, visit our developer web site at:
Drivers & SDKs.
http://www.ipcprint.com
http://www.ipcprint.com/support/default.asp
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DPP-250 User Manual v1.01
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Getting St arted
Charge the
DPP-250
rechargeable
1
battery pack as
recommended in
this manual.
Load DPP-250
2
print media
(Thermal Paper)
Setup Bluetooth
3
Pairing.
Install DPP-250
4
Software
Where to find more
The Lithium Ion
battery pack
should be fully
charged before
use to ensure
long battery life.
DPP-250 requires
Thermal paper for
printing.
Setup Bluetooth
pairing to allow
DPP-250 to
communicate with
Bluetooth
devices.
To print
information from
your device,
software needs to
be installed onto
your device.
Table 3
®
®
information
Charging Battery, Page 9
Loading Paper, Page 11
®
Bluetooth
Printing software is not
provided by IPC. Please
contact your DPP-250
reseller or Infinite
Peripherals for
recommendations on
Third-Party solutions.
Developers should refer to
the section in this manual
on “Developing Solutions”.
Setup, Page 16
The IPC DPP- 250 allows yo u to printe r informat ion from your PDA
& Smartphone. Before using the DPP-250 thermal printer the
battery should be properly charged. The following Quick Start
guide will help to get your DPP-250 ready for use.
Quick Start:
Steps What to do Purpose
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DPP-250 User Manual v1.01
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About Y our DPP-250
r
r
♦ DPP-250 left view
♦ DPP-250 right view
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DPP-250 User Manual v1.01
Paper Cover Latch
Online / Error LED
Power On/Off Switch
Battery Level LED
Smart Card Reade
(Optional)
Paper Cover Lever
Mini USB Port
Charger Input
Paper Feed
Figure 1
Bluetooth Connection LED
Serial Port
Magnetic Card Reade
Figure 2
(Optional)
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Charging the DPP-250
The DPP-250 uses a Lithium Ion rechargeable battery pack. Before
first use, the DPP-250 battery pack should be charged for at least
12 hours.
To prevent electrical damage to the DPP-250 and/or battery pack,
please use approved AC Charger only.
♦ DPP-250 Charging
♦ DPP-250 Full Charge
Figure 3
Figure 4
LED Flashing
LED Stopped Flashing
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DPP-250 User Manual v1.01
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Sta tus & Operating Modes
The DPP-250 uses LEDs to indicate various conditions of operation.
This may be charging, active or online, battery low conditions. The
following explains these conditions and LED indication.
LED Function
ERR
BATT
BT 1. It lights blue when PAIRING.
1. It lights in green – the printer power is on.
2. It lights in red – end of the paper or paper out. After the
loading a new paper roll, LED turns green.
3. It flashes green/red – the printer thermal head is
overheating. The printer stops printing. When the printer head
temperature returns to normal the STATUS LED light green and
the printer continues to print.
4. It flashes green – low battery.
5. When switching ON the printer, while the LF button is
pressed, red and green lights are rotated after every beep (up
to the fifth).
6. In the long pressing the button it flashes green/red after a
beep. After releasing the ON/OFF button it lights green.
1. When the adapter is switched ON only one of the BATT LED
diodes is lighting green, depending on the battery status (from
left to right - low battery to fully charged battery).
For details see Section "Charging the Battery".
2. When the adapter is switched ON the BATT LED diodes are
lighting as shown on the illustration in Section "Charging the
Battery", up to full battery charging.
3. When reading a Magnetic Card, the BATT LED are lighting
simultaneously in both directions – from the middle outwards to
the left and right
Table 4
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DPP-250 User Manual v1.01
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Loading Paper
The DPP-250 uses a drop-and-load design making paper loading
easy and trouble free. To load paper, simply lift up the paper
cover latch and drop in the new roll as shown in the steps below.
1. Slide the paper cover latch to unlock
Figure 6
3. Drop in the new roll of thermal
Be sure to pull at lease ½ inch
or more of media above the top
of the printer before closing.
4. Close the paper cover until it snaps lock.
5. Slide paper cover latch to lock the cover in place.
the paper cover as shown in the
figure on the right.
Figure 5
2. Lift the paper cover latch to open the
paper cover as shown in the figure on
the left.
media (Stand Paper or Labels) as
shown in the figure on the left.
Figure 7
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DPP-250 User Manual v1.01
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Diagnostic Information
The DPP250’s LF switch/button is used for entering various printer
modes. These modes can be used to assist developers in
debugging problems related to programming and communication.
The following explain how to access the various operating modes.
Step #1: Make sure the printer is OFF (On-line LED is OFF) before
performing step #2.
Step #2: Press and hold the line feed button (LF). While pressing
Note: Care must be taken when entering operating modes to prevent the
the (LF) button, press the (POWER) button momentarily
and release when one of the conditions bellow:
LF Button Operation Modes
Holding LF button while power on
for ~ 0.5 sec and releasing it
after 1-beep.
Holding LF button while power on
for ~ 2.5 sec and releasing it after 2-beep.
Holding LF button while power on
for ~ 4.5 sec and releasing it after 3-beep.
Holding LF button while power on
for more than 8.5 sec and releasing it after
the 5-beep 4-tone beep.
Holding ON button while power on
for ~ 4 sec and releasing it after 1-beep.
Holding ON button while power on
for ~ 6 sec.
clearing of factory preset configuration information.
Table 5
SHORT SELF TEST print.
Hex DUMP mode. All
input data are printed as
hexadecimal.
LONG SELF TEST print.
Program mode –
loading the printer
firmware.
Temporary forcing
9600 bps serial speed.
Hardware Setup Mode.
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DPP-250 User Manual v1.01
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Self-test
The DPP-250 has a built-in test pattern
that shows the printer’s current configuration
as well as the various resident printer fonts.
The self-test can also be used as a
troubleshooting tool to determine printing
problems or battery level. The steps below
show how the self-test is printed activated.
• Resident font sizes
• Characters per line
• Text formatting
• Resident character set
• Resident barcode symbols
• Printer’s Configuration
Figure 8
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DPP-250 User Manual v1.01
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Dip Switch Settings
The DPP-250 is designed to use different methods of
communications. Care must be taken to ensure that the DIP
Switches are not changed from its default factory configuration
unless required.
♦ DIP SWITCH SETTINGS:
The printer has two absolutely different operation modes.
They are determined by the state of switch Sw2:
These two modes detect paper present conditions differently. The
black mark searching mode is designed for proper alignment of the
starting print position on indexed media with printed information.
Switch OFF ON
• Continuous Paper mode
• Black Mark mode
Sw1 Not used
Sw2 Continuous Paper mode Black Mark mode
Sw3 Hardware protocol Xon/Xoff protocol
Sw4 Normal operation mode Protocol mode
Table 6
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DPP-250 User Manual v1.01
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DIP Switch Location
# 1 - Remove battery cover
Figure 10
Figure 9
# 2 - Remove battery
DIP Switch
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DPP-250 User Manual v1.01
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Memory Switch Settings
The DPP350 uses nonvolatile memory for storing some of the
printer default configuration. The following table shows the
available options.
Memory Switch Options
Memory Switch
(see command reference GS command)
1000000010
BAUD RATE 115200 bps
POWER OFF TIME 10 minutes
PRINT DENSITY 100%
CHARACTER TABLE WESTERN (1252)
Table 7
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DPP-250 User Manual v1.01
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Setting Memory Switch
♦ MEMORY SWITCH SETTINGS:
Step #1: Make sure the printer is OFF (STATUS LED is OFF) before
performing step #2.
Step #2: Press and hold the line feed button (LF) . While pressing
the (LF) button, press and hold the (ON) button
Step #3: Release the (ON) button and count (2) Beeps or until the
Note: Care must be taken when changing factory preset
configuration information.
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DPP-250 User Manual v1.01
until the status LED display solid RED.
next solid RED LED is displayed. Release LF button
and follow the instruction printed.
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Memory Switch Details
♦ SW1: Enable/Disable buzzer.
♦ SW2: ♦ SW3: ♦ SW4-7: Reserved for future features.
♦ SW8: Prevents others from discovering printer when set to ENABLE. Must
♦ SW9: Allow the use of USB port for communications.
♦ SW10: (OFF) set USB as the host mode.
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DPP-250 User Manual v1.01
be set after pairing is completed.
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Pairing Info Details
♦ BAUD RATE: Default is 115200
♦ AUTO OFF TIME: Default is 5 minutes
♦ PRINT DENSITY: Default is 100%
♦ CHARACTER T ABLE: Default is WESTERN (1252)
♦ PAIRING INFO: DEFAULT is (SAVE = No)
Notes:
When savin g pairin g inform ation, th e print er remem bers Blue tooth
information of the last device connected (paired) to the printer.
Saving pairing info prevents the printer from asking for passkey
upon initialization. The process for using this option is described
below.
"To speed this programming process, you may bypass the memory
switch sett ings by indicating " NO" via pressing of th e <ON/OFF>
button when the printer prints "CHANGE MEMORY SWITCHES" as
shown on page 17. This will advance you to the next level of
setting where pairing can be found".
Saving Pairing Info:
1. Following instruction on page-17, change the Pairing Info
option to [Save = Yes].
2. Turn the printer on and pair the printer to your Bluetooth
device.
3. The printer will now remember the pairing information and
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DPP-250 User Manual v1.01
not prompt user for a passkey on every printer initialization.
Clearing Pairing Info:
1. Following instruction on page-17, change the Pairing Info
option to [Save = No].
2. Turn on the printer and pair the new Bluetooth device to
the printer.
3. The printer will prompt user for a passkey on every printer
initialization.
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Communication Configuration
The following default configurations are used for the different
communication methods.
♦ Bluetooth:
♦ USB:
♦ Serial:
Notes: When not using Driver/SDK developer tools, set DIP Switch
4 to OFF.
Memory Switch Options
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
DIP Switch (1, 2, 3 ,4)
(see page 14)
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
DIP Switch (1, 2, 3 ,4)
(see page 14)
Memory Switch ( 1 thru 10 )
(see page 16, 17, 18)
DIP Switch (1, 2, 3 ,4)
(see page 14)
Physical Switch Options
Memory Switch Options
Physical Switch Options
Memory Switch Options
Physical Switch Options
Table 10
1000000010
OFF, OFF, OFF, ON
Table 8
1000000010
OFF, OFF, OFF, ON
Table 9
1000000010
OFF, OFF, OFF, ON
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DPP-250 User Manual v1.01
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Connecting Device
The DPP-250 is designed to use different methods of
communications. Care must be taken to ensure that the DPP-250
USB or Serial connector and PDA & Smartphone connector are not
accidentally damaged. The figures below show how to attach the
different device to the DPP-250.
♦ Serial / USB ( Cabled ) Version:
• Connect the DPP-250 using Mini USB or Serial cable is shown in
♦ BLUETOOTH
the figure below.
USB Port
Serial Port
Figure 11
®
( Wireless ) Version:
• The DPP-250 Bluetooth® version uses Bluetooth® wireless
technology to connect to Bluetooth
18 for details on Bluetooth
®
Figure 12
setup.
®
enable devices. See page
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DPP-250 User Manual v1.01
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Bluetooth® Setup
Adding New Bluetooth® Device to PDA or Smartphones
The following is a brief explanation on how to [Pair] your
Bluetooth
BlackBerry Devices:
Add Device or Pairing Bluetooth®
peripherals to BlackBerry devices require
the use of the device Bluetooth
Image on the right shows a typical
Blackberry Bluetooth
adding / pairing the DPP-250, use the
[0000] pairing key when prompted.
Windows Mobile Devices:
Creating a New Partnership or Pairing
Bluetooth® peripherals to your Windows
Mobile devices require the use of the
device Bluetooth® manager. Image on the
right shows a typical Windows Mobile
Bluetooth® manager. When adding /
pairing the DPP-250, use the [0000]
pairing key when prompted.
Palm Devices:
Add Device or Pairing Bluetooth®
peripherals to your Palm devices require
the use of the device Bluetooth® manager.
Image on the right shows a typical Palm
Bluetooth® manager. When adding / pairing
the DPP-250, use the [0000] pairing key
when prompted.
®
DPP-250 to PDA & Smartphones.
®
manager.
®
manager. When
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DPP-250 User Manual v1.01
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Loading Drivers
Loading DPP-250 drivers for you’re PDA or Smartphones.
BlackBerry Devices:
Blackberry Desktop Manager shown in the
figure on the right is used to load third
party software on to your device.
Please review your device’s documentation
on how to use the Application Loader
Option to load software on to your device.
Windows Mobile Devices:
Active Sync shown in the figure on the
right is used to install third party
applications on to your mobile device.
Please review your device’s documentation
on how to use the Active Sync Manager to
load new software on to your device.
In most cases you only need to run the
DPP-250 installer to start the installation.
Palm Devices:
Palm Install Manager Application shown in
the figure on the right is used to install third
party applications on to your device.
Please review your device’s documentation
on how to use the Palm Install Manager
Application to load new software on to your
device. In most cases you only need to drag
& drop DPP-250 PRC files in installer and
click Add.
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DPP-250 User Manual v1.01
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Magnetic Card Reader (MS V ersion only)
The DPP-250 has a built-in magnetic card reader. The card reader
incorporates a (3)-track magnetic read head requiring a single
swipe to read field data from all three tracks.
Magnetic Strip
( Face this direction )
Magnetic Card Reader
The reader’s magnetic head faces towards the front of the printer.
When placing the card into the reader, the magnetic strip must be
facing as show in the figure above. Keep the bottom edge of the
card flat on the inner base of the reader to ensure that the
magnetic strip passes over the read head evenly.
When swiping the card through the reader, use an even consi stent
motion from start to finish.
The speed of swiping can vary however the speed must be
consistent from start to finish of the swipe in order to accurately
read card data.
User Notes:
To use the magnetic card reader feature, special software must be
used to read and process the card information. If you do not have
card reading software, please consult your reseller to find out if
this software is available or contact Infinite Peripherals for
recommendations on compatible third party software solutions.
Figure 13
Ca
rd Swipe Direction
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DPP-250 User Manual v1.01
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Smart Card Reader (SC V ersion only)
The DPP-250 has a built-in smart card reader ( optional). Th e sm art
card reader is designed to read information stored embedded on
smart chips and process the information using device side
software.
Smart Chip
( Face this direction )
Card Insert Direction
When placing the card into the reader, the smart chip must be
facing to the front of the printer as show in the figure above.
Insert the card in to the reader until the card stops.
User Notes:
To use the smart card reader feature, special software must be
used to read and process the smart chip information. Please
consult your reseller if this software is available or contact Infinite
Peripherals for recommendations on compatible third party
software solutions.
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DPP-250 User Manual v1.01
Figure 14
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Replacing Battery
To replace the battery in the DPP-250 thermal printer follo w the
steps below.
Steps:
1. Turn over the DPP-250 and place on a flat
surface. Rotate the (2) locking levers as
shown in the figure on the right.
2. Lift the battery cover as showed in the
figure on the right.
3. Lift the battery as shown in the figure on
the right.
4. Detach the battery connector as shown in
the figure on the right. Reverse Steps 1-4
to install the new battery pack.
Figure 15
Figure 16
Figure 17
Figure 18
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DPP-250 User Manual v1.01
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Developing Solution
Integrating the DPP-250 into your mobile solution requires the use
of the DPP-250 PDA & Smartphone SDK. The SDK incorporates API
specific to developing printing applications and using the integrated
Magnetic Card Reader / Smart Card Reader capability of the DPP-
250.
The table below shows the SDKs currently available for PDA &
Smartphone devices.
BlackBerry Java RIM BlackBerry Java JDE 4.1 and higher
Palm One
Windows
Mobile
For details on using the DPP-250 SDK, please refer to the SDK’s
documentation.
For the latest DPP-250 SDK’s, visit our developer web site at:
http://www.ipcprint.com/support/default.asp
OS Language SDK - IDE
C ++ Code Warrior
Basic Satellite Forms
Basic NS Basic
VB.Net Microsoft Visual Studio 2005 (.Net)
C ++ Microsoft Visual Studio 2005 (.Net)
C Sharp Microsoft Visual Studio 2005 (.Net)
Table 11
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DPP-250 User Manual v1.01
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T roubleshooting
If you’re having problems capturing signatures refer to the table
below for possible causes.
Item Problem Possible Cause
Paper feeds
after issuing a
1
print job but no
printed text
visible on paper.
On-line LED
2
blinks RED
continuously.
Text and/or
graphics are
3
printed very
light.
Strange
characters are
4
printed when
printing.
Printer stops
responding to
5
print and paper
feed commands.
Printing is light
or missing only
6
on half of the
print width.
Thermal media is specially coated on
outside of roll. Remove paper roll and
reload properly. See section “Loading
Paper” for details on loading paper.
Paper cover not installed properly. See
section “Loading Paper” for details on
replacing paper cover.
Battery voltage low.
Printer out of paper or Paper not properly
loaded. See section “Loading Paper” for
details on loading paper.
Battery voltage low. See section on
charging battery pack.
Thermal media not imaging correctly.
Verify that you are using the
recommended thermal media.
Battery voltage low. See section on
charging battery pack.
Remove battery for 5 seconds and
reconnect battery.
Paper cover not properly installed. See
section on loading paper.
Mechanism jarred loose. Contact technical
support.
Table 12
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DPP-250 User Manual v1.01
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Contact Information
National Sales Headquarters: Infinite Peripherals, Inc.
HQ and Main Distribution Facility: Infinite Peripherals, Inc.
Technical Support: Infinite Peripherals, Inc.
1340 Reynolds Avenue Suite 101
Irvine, CA 92614
Toll Free: 866-278-7860
Phone: 949-222-0300
Fax: 949-222-0375
www.ipcprint.com
MobileSales@ipcprint.com
3104 N. Arlington Heights Road
Phone: 847-818-1260
Fax: 847-818-1287
www.ipcprint.com
MobileSales@ipcprint.com
1340 Reynolds Avenue Suite 101
Irvine, CA 92614
Phone: 949-222-0300
Fax: 949-222-0375
www.ipcprint.com
MobileSupport@ipcprint.com
Arlington Heights, IL 60004
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