InfiniSource ETC 100, IQ 500, V800, IQ 400, V850 Hardware Manual
...
The Hardware Guide
Time Force II Hardware Guide
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TimeForce II is a registered trademark of Infinisource. Windows is a trademark of the Microsoft Corporation.
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Software Corporation.
Compiled Date: May 14, 2013
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Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing the ClockLink Utility . . . . . . . . . . . . . . . 3
Program Installation . . . . . . . . . . . . . . . . . . . . . . . . 3
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Clock Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the Clock Server . . . . . . . . . . . . . . . . . . . 5
Setting Up the Clock Server . . . . . . . . . . . . . . . . . . 7
Add Database Connection . . . . . . . . . . . . . . . . . . 7
Network Interface Details . . . . . . . . . . . . . . . . . . 7
Add Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Add Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Determining Your Clock Model. . . . . . . . . . . . . . 11
Clock Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ETC Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
IntelliClocks (IQ Clocks). . . . . . . . . . . . . . . . . . 12
Velocity Clocks . . . . . . . . . . . . . . . . . . . . . . . . . 15
ETC 100 Model Clock . . . . . . . . . . . . . . . . . . . . . . 17
Creating a Time Clock Profile . . . . . . . . . . . . . . . 17
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . 18
Serial Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Modem Clocks. . . . . . . . . . . . . . . . . . . . . . . . . . 20
Uploading the Date and Time. . . . . . . . . . . . . . . . 21
Time Clock Usage Instructions. . . . . . . . . . . . . . . 22
Time & Attendance Clock (100 Series). . . . . . . 22
IntelliClock Setup Instructions. . . . . . . . . . . . . . . 23
Creating a Time Clock Profile . . . . . . . . . . . . . . . 23
Editing and Deleting Existing Clock Profiles . . 25
i
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . 26
Serial Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Modem Clocks. . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ethernet Clocks . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring the Ethernet Clock . . . . . . . . . . . 29
Configuring the Wireless Time Clock . . . . . . 29
How Do I Find the ID and Password? . . . . . . 32
Uploading the Date and Time. . . . . . . . . . . . . . . . 33
Using the Model IQ 300, 400 or 500 IntelliClock 35
Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . 35
IQ 300 Clock. . . . . . . . . . . . . . . . . . . . . . . . . . 35
IQ 400 Clock. . . . . . . . . . . . . . . . . . . . . . . . . . 37
IQ 500 Clock. . . . . . . . . . . . . . . . . . . . . . . . . . 39
Other Punch Options. . . . . . . . . . . . . . . . . . . . 43
Additional Features . . . . . . . . . . . . . . . . . . . . . . 43
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
System Maintenance. . . . . . . . . . . . . . . . . . . . 44
System Options. . . . . . . . . . . . . . . . . . . . . . . . 47
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using the Model IQ 1000 IntelliClock . . . . . . . . . 51
Creating an IQ 1000 Clock Profile . . . . . . . . . . . . 51
Customizing Time Clock Information . . . . . . . . . 54
Editing and Deleting Clock Profiles . . . . . . . . . 61
IQ 1000 Clock Messages. . . . . . . . . . . . . . . . . . 62
Creating Clock Messages . . . . . . . . . . . . . . . . 62
Editing and Deleting Existing Messages . . . . 65
How Do I Find the Number and Password? . . . 65
Finding the Clock ID . . . . . . . . . . . . . . . . . . . 65
Finding the Clock Password . . . . . . . . . . . . . . 66
Using the IQ 1000 Clock . . . . . . . . . . . . . . . . . . . 67
Enrolling Finger Templates . . . . . . . . . . . . . . . . 67
Check Existing Finger ID Records. . . . . . . . . 69
Deleting Existing Finger ID Records . . . . . . . 69
ii
Setting Finger ID Security Levels . . . . . . . . . 70
Setting the Global Security Level. . . . . . . . . . 71
Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . 71
Time & Attendance Punches . . . . . . . . . . . . . 71
Job Tracking Entries. . . . . . . . . . . . . . . . . . . . 73
Department Entries . . . . . . . . . . . . . . . . . . . . . 75
Other Punch Options. . . . . . . . . . . . . . . . . . . . 78
Additional Clock Features . . . . . . . . . . . . . . . . . 78
Admin Clock Interface . . . . . . . . . . . . . . . . . . 78
System Options. . . . . . . . . . . . . . . . . . . . . . . . 85
Personal Clock Interface. . . . . . . . . . . . . . . . . 93
Live Lookup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Installing the Live Lookup Server . . . . . . . . . . . 94
Configuring the Server. . . . . . . . . . . . . . . . . . . . 95
Configuring the Time Clock . . . . . . . . . . . . . . . 96
Using Live Lookup Options . . . . . . . . . . . . . . . 97
Adjust Display Contrast . . . . . . . . . . . . . . . . . . . . 98
Reboot Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . 98
Enter Date and Time Screen. . . . . . . . . . . . . . . . . 98
IQ 1000 Battery Backup Pack . . . . . . . . . . . . . . . 99
Connecting the Battery Backup Pack . . . . . . . . 99
LED Status Light . . . . . . . . . . . . . . . . . . . . . . . 100
On Demand Ethernet Settings. . . . . . . . . . . . . . . 100
Setting the IP Address . . . . . . . . . . . . . . . . . . . 100
Set Call Times . . . . . . . . . . . . . . . . . . . . . . . . . 101
Initiating a Manual Upload. . . . . . . . . . . . . . 102
Velocity Clocks. . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How Do I Find the ID and Password? . . . . . . . . 105
Finding the Clock ID . . . . . . . . . . . . . . . . . . . . 106
Finding the Clock Password . . . . . . . . . . . . . . 106
Hardware Installation . . . . . . . . . . . . . . . . . . . . . 107
Configuring the Ethernet Clock. . . . . . . . . . . . 109
Set IP Address. . . . . . . . . . . . . . . . . . . . . . . . 110
iii
Set Subnet Mask . . . . . . . . . . . . . . . . . . . . . . 110
Set Gateway . . . . . . . . . . . . . . . . . . . . . . . . . 110
Enable DHCP . . . . . . . . . . . . . . . . . . . . . . . . 111
Configuring the Cellular Modem Clock . . . . . 111
Hardware Installation . . . . . . . . . . . . . . . . . . 112
Set Outbound Call Times . . . . . . . . . . . . . . . 113
Uploading the Date and Time. . . . . . . . . . . . . . . 114
V800 Clock Usage Instructions . . . . . . . . . . . . . 115
Creating a Clock Profile . . . . . . . . . . . . . . . . . 115
Customizing Time Clock Information . . . . . 117
Editing and Deleting Clock Profiles . . . . . . 121
Enrolling Finger ID Templates . . . . . . . . . . . . 123
Deleting Existing Finger ID Records . . . . . . 124
Setting the Global Security Level . . . . . . . . 124
Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Time & Attendance Punches . . . . . . . . . . . . . . 125
Other Punch Options . . . . . . . . . . . . . . . . . . . . 126
V850 Clock Usage Instructions . . . . . . . . . . . . . 126
Creating a Clock Profile . . . . . . . . . . . . . . . . . . . 127
Customizing Time Clock Information . . . . . . . . 129
Editing and Deleting Clock Profiles . . . . . . . . 137
Enrolling Finger ID Templates . . . . . . . . . . . . 138
Deleting Existing Finger ID Records . . . . . . 140
Setting the Global Security Level . . . . . . . . 140
Collecting Data . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Time & Attendance Punches . . . . . . . . . . . . . . 141
Job Tracking Entries . . . . . . . . . . . . . . . . . . . . 142
Department Entries . . . . . . . . . . . . . . . . . . . . . 144
Other Punch Options . . . . . . . . . . . . . . . . . . . . 146
Additional Clock Features . . . . . . . . . . . . . . . . . 147
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Set Date/Time . . . . . . . . . . . . . . . . . . . . . . . 148
Manage Finger IDs . . . . . . . . . . . . . . . . . . . 149
iv
Clock Setup . . . . . . . . . . . . . . . . . . . . . . . . . 149
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Manage Memory . . . . . . . . . . . . . . . . . . . . . 151
Clock Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Communication . . . . . . . . . . . . . . . . . . . . . . 152
Clock ID/Pass . . . . . . . . . . . . . . . . . . . . . . . 153
Keypad Behavior . . . . . . . . . . . . . . . . . . . . . 153
Finger ID Devices . . . . . . . . . . . . . . . . . . . . 154
External Devices . . . . . . . . . . . . . . . . . . . . . 155
Display Options . . . . . . . . . . . . . . . . . . . . . . 156
Punch Restrictions . . . . . . . . . . . . . . . . . . . . 156
Personal Clock Interface. . . . . . . . . . . . . . . . . . . 158
Valid Punch Times. . . . . . . . . . . . . . . . . . . . . . 158
Accruals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Department and Personal. . . . . . . . . . . . . . . . . 158
Find Punches . . . . . . . . . . . . . . . . . . . . . . . . . . 158
V800 / V850 On Demand Ethernet Clock . . . . . 159
Setting the Push Server IP . . . . . . . . . . . . . . . . 159
Set Dial Times . . . . . . . . . . . . . . . . . . . . . . . . . 160
Initiating a Manual Upload . . . . . . . . . . . . . 161
Downloading Your Time Clock . . . . . . . . . . . . . 163
Setting Up a Scheduled Clock Download. . . . . . 163
Creating Scripts . . . . . . . . . . . . . . . . . . . . . . . . 164
Scheduling Scripts . . . . . . . . . . . . . . . . . . . . . . 165
Existing Schedules. . . . . . . . . . . . . . . . . . . . . . 167
Clock Communication Troubleshooting . . . . . . 169
Serial Clock Troubleshooting. . . . . . . . . . . . . . . 169
Modem Clock Troubleshooting . . . . . . . . . . . . . 170
Ethernet Clock Troubleshooting. . . . . . . . . . . . . 172
Installing a Bell/Buzzer . . . . . . . . . . . . . . . . . . . . 173
ETC Clocks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Determining Your Hardware Configuration . . 173
Removing the Motherboard. . . . . . . . . . . . . . . 174
v
Connecting the Bell/Buzzer. . . . . . . . . . . . . . . 175
Replacing the Motherboard . . . . . . . . . . . . . . . 177
IQ Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
IQ 300, 400 or 500 Time Clock. . . . . . . . . . . . 178
IQ 1000 Time Clock . . . . . . . . . . . . . . . . . . . . 181
Installing a Door Security Reader . . . . . . . . . . . 185
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Before You Install the Reader . . . . . . . . . . . . . . 186
Installing the Reader. . . . . . . . . . . . . . . . . . . . . . 186
PoE Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Clock Models . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Clock Installation . . . . . . . . . . . . . . . . . . . . . . . . 189
Identifying a PoE Clock . . . . . . . . . . . . . . . . . . . 190
Static Discharge Plate . . . . . . . . . . . . . . . . . . . . . 191
Installing the Static Discharge Plate. . . . . . . . . . 191
Fingerprint Sensor Security Guard . . . . . . . . . . 193
Finger Enrollment Station . . . . . . . . . . . . . . . . . 195
Hardware Installation . . . . . . . . . . . . . . . . . . . . . 195
Software Installation. . . . . . . . . . . . . . . . . . . . . . 196
Enrollment Station Utility Login . . . . . . . . . . . . 197
Using the Enrollment Station . . . . . . . . . . . . . . . 198
Enrolling Legible Finger Templates . . . . . . . . 198
Finger Pattern Types . . . . . . . . . . . . . . . . . . . . 200
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . 202
Creating a Finger Template . . . . . . . . . . . . . . . . 202
Viewing a Template Image. . . . . . . . . . . . . . . . . 204
Enabling the “View Image” Option. . . . . . . . . 204
Using the “View Image” Option . . . . . . . . . . . 205
Common Error Messages . . . . . . . . . . . . . . . . . . 205
Cable Specifications. . . . . . . . . . . . . . . . . . . . . . . 207
Serial Clocks. . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Cable Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . 208
vi
Modem Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Ethernet Clocks. . . . . . . . . . . . . . . . . . . . . . . . . . 210
How Do I Create Clock Groups? . . . . . . . . . . . . 211
Finger ID Sensor Cleaning Instructions . . . . . . 213
Cleaning the Finger ID Sensor . . . . . . . . . . . . . . 213
Caring for the Finger ID Sensor . . . . . . . . . . . . . 214
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
vii
viii
TimeForce II Hardware Guide 1
Introduction
There are three lines of time clocks available for use with TimeForce II.
Each line consists of multiple clock models, allowing you a range of
functionality and communication options. The lines of clocks that
Infinisource offers are ETC clocks, IntelliClocks (or IQ clocks), and
Velocity clocks (or V800/V850 clocks).
ETC 100 Clock
The 100 Series time clock is used for collecting only the most basic
Time & Attendance information, and uses a standard magnetic stripe
card reader.
IntelliClocks
There are four models of IntelliClocks which offer basic Time & Attendance tracking, as well as Departmental and Job Tracking support. IntelliClock models are IQ 300, IQ 400, IQ 500, and IQ 1000.
Data may be entered into an IQ Series clock by using a magnetic card
reader and time cards, by using a bar code wand or reader, by using
proximity time cards, or by entering data directly into the clock’s keypad, if this option is enabled.
The IntelliClocks have In, Out, Lunch and Break buttons so that the
employee can designate very specific punches.
These clocks also offer multi-level password protection, so that the time
clock menu options can only be accessed by users with an “Admin” or
“Supervisor” password.
Both clock lines are available with a variety of options, each of which
will be explained in a later section.
The IQ 1000 model clock also comes equipped with a biometric reader,
allowing your employees to clock in and out using their finger templates.
Note: The biometric reader is optional on a model IQ 1000 clock.
Introduction
2 Infinisource
Velocity Clocks
The major difference between a Ve locity clock and an ETC or IQ clock
is the absence of a card reader. Data is entered at the clock exclusively
through direct keypad entry and finger ID verification. This allows you
to eliminate the hassle of assigning and maintaining physical time cards
for your employees. The V800 clock model is used for basic Time &
Attendance tracking. The V850 offers the additional functionality of
Departmental, Job/Task and Disbursement (Tips) tracking.
TimeForce II Hardware Guide 3
Installing the ClockLink Utility
Important Note:
The ClockLink utility is a separate utility to the TimeForce system
which connects to your time clock, downloads the stored punches and
sends them to the TimeForce II database. The majority of Infinisource
time clocks use the On Demand communication method, which negates
the need for a separate utility to facilitate communications. In its place,
the Clock Server utility is used to silently listen in the background of the
server machine for an automatic upload from the clock.
The ClockLink utility is for use only with clocks that are not running On
Demand. For On Demand clocks, the Clock Server utility is used.
Program Installation
The ClockLink utility must be installed on a machine that has access to
each time clock that you would like the utility to manage. The installation is located on the TimeForce II Installation disk.
1. Insert the TimeForce disk into your computer's CD-ROM drive.
2. The main “Installation Menu” should automatically appear. If it
does not, go to My Computer, browse the contents of your CDROM drive and double-click on “Setup.exe.”
3. From the main “Installation Menu” screen, click on the [UTILITIES] icon.
4. Click on the [ClockLink] icon.
5. A dialog box opens which reads “This will install ClockLink for
TimeForce II. Do you wish to continue?” Click on the [YES] icon.
The InstallShield Wizard opens and guides you through the rest of
the setup process.
6. The InstallShield Wizard opens with a “Welcome” screen. Click on
the [NEXT] icon to continue. The “Choose Destination Location”
screen opens.
Installing the ClockLink Utility
4 Infinisource
7. The default installation directory is “C:\Program Files\Qqest Software Systems\TimeForce II\ClockLink.” To select a custom install
directory , click on the [BROWSE] icon. Once the install directory
has been selected, click on the [NEXT] icon to continue.
Note: It is recommended that you allow the program to be installed
in its default installation directory.
8. The “IP Address” screen opens. Enter the address of the machine
hosting the TimeForce II database into the IP Address field. Click
on [NEXT] to begin the program installation.
9. Once the program installation has completed, click on [FINISH] to
exit the InstallShield Wizard. You can now exit the TimeForce II
Installation Disk menu as well.
Logging In
The first time you open the ClockLink utility, you will be asked to supply the program with login information.
• The TimeForce Server is the network server name or IP address of
the machine that hosts the TimeForce II database.
• Enter the User Name of a TimeForce II user with administrative
access to the program.
• Enter the Password for the specified user name.
• Enter the Company Code that all users must specify when logging
into the TimeForce II system.
Once you have entered the required login information, click on the
icon. The login information will be saved by the system
unless you logout before closing the utility.
TimeForce II Hardware Guide 5
Clock Server
The Clock Server utility is used to download the punches from your On
Demand Ethernet or Cellular clock and send them to the TimeForce II
database. The server software listens on the specified port for a connection to the time clock. When the clock initiates an upload, the server
downloads the punches, logs off the clock and continues listening for
more connections.
Note:
The Clock Server is only used with Cellular or On Demand Ethernet
time clocks.
Installing the Clock Server
Use the following instructions to install the Clock Server software.
1. Insert the TimeForce II installation disk into your computer’s CD-
ROM drive. The main “Installation Menu” opens.
2. Click on the [UTILITIES] icon, and select [CLOCK SERVER].
This launches the InstallShield Wizard which guides you through
the rest of the installation procedure.
3. A “Welcome” screen opens. Click on the [NEXT] icon.
4. A pop-up box opens which reads “Clock Server requires access to a
SQL database server. Press yes if you have valid login information
to continue.” Click on the [YES] icon. A message appears warning
that if you are performing an update to an existing installation of
Clock Server, it must first be shut down before continuing. Click on
[YES] to continue.
5. The “Software License Agreement” window opens. If you accept
the terms stated in the agreement, click on the [YES] icon.
Note: The Licence Agreement must be accepted before the program installation will continue.
6. The “Setup Type” screen opens asking whether you are using the
2000 or 2005 version of SQL. Make the appropriate selection and
click on the [NEXT] icon to continue.
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7. The “Installation Options” screen opens. This screen allows you to
select whether you would like to install the program files, database
files or both on this machine. Make the desired selection, and click
on [NEXT] to continue.
Note: This setting allows you to split the Clock Server install
between multiple machines. The machine(s) running the program
files must have access to the database machine.
8. If you have selected to install database files, the “Program Group”
screen allows you to select where in the Windows Start Menu the
program icons will be created. The default setting is “TimeForce.”
Enter the desired program group and click on the [NEXT] icon to
continue.
9. The “Clock Server SQL Database Advance Setup” screen opens.
•In the Computer field, enter the computer name of the
machine hosting the TimeForce II database.
•In the Instance field, enter the SQL instance name. Click on
the [NEXT] icon to continue.
10. Enter the User Name and Password for the SQL Server, and Con-
firm the password. Click on the [NEXT] icon.
11. The “Program Destination Path” screen allows you to select where
in the program files will be created. The default setting is “C:\Program Files\Qqest Software Systems\Clock Server.” If you would
like to select a different directory, click on the [BROWSE] icon.
Click on [NEXT] to continue.
12. A pop-up window appears asking you if you are using Windows
2008 Server. Click on [YES] or [NO] as appropriate.
13. The program installation begins. Once it has completed, click on
[FINISH] to exit the InstallShield Wizard. You can now exit the
TimeForce II Installation Disk menu as well.
14. On the TimeForce II Installation Menu, click on the [RETURN TO
MAIN MENU] icon, then on [EXIT].
You are now ready to log into and configure the Clock Server utility.
TimeForce II Hardware Guide 7
Setting Up the Clock Server
Before you can use the Clock Server, the following setup steps must be
completed.
Add Database Connection
Before the Clock Server will be able to send the punches from your time
clock to TimeForce, you must first configure a connection to the TimeForce II database.
1. From the main Clock Server menu, click on the “File” drop-down
menu and select Add/Edit Database Connection. The “SQL
Server Connection” window opens.
2. In the SQL Server field, enter the name of the SQL Server that the
TimeForce program is using.
3. Select “SQL Server Authentication” and enter the Login Name and
Password for the specified SQL Server.
4. Click on the [OK] icon to save the changes that you have made.
Network Interface Details
The Clock Server must be set up with the IP address of the machine that
is hosting the Clock Server utility.
Note: If you are using Cellular clocks, this computer must be set up so
that a publicly available IP address on the internet resolves to this
machine.
1. From the main Clock Server menu, click on the “Network Inter-
face” drop-down menu and select New. The “Network Interface
Details” screen opens.
2. From the IP drop-down menu, select the appropriate IP address.
3. Click on the [OK] icon. The specified settings appear on the main
Clock Settings screen.
• The MAC column displays the MAC address.
• The specified IP address is displayed in the IP Address col-
umn.
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• The port that the program listens on is displayed in the Port
column. This setting is always “5402.”
• The Status column displays the status of the network interface.
While listening, “Waiting” will be displayed in th is column.
Add Company
The next step is to add a company to the database that pertains to the
clocks which will be connecting to the server for downloading.
1. From the main Clock Server menu, click on the “File” drop-down
menu and select Add/Edit Clocks.
2. Click on the [ADD COMPANY] icon located in the upper lefthand corner of the screen. The right-hand section of the screen
opens, allowing you to insert company settings.
3. Enter your Company Name.
4. Enter the Company Code that all users must specify when logging
into the TimeForce system.
Note: The company code must be unique for each company in the
application.
5. Enter the main TimeForce administrator Username.
6. Enter the Password assigned to the main TimeForce administrator.
7. Enter the path to the TimeForce Server. If the server is installed on
the same machine as TimeForce a setting of “http://localhost/” will
suffice.
8. Enter the Port that is used for the TimeForce Punches Service. In
most cases the default setting of “5405” is used.
9. Click on the [OK] icon to save the company information.
The company information is displayed directly below the row of icons
in the upper left-hand corner of the screen. To delete a company, high-
light the desired company in the list and click on the [DELETE
COMPANY] icon.
TimeForce II Hardware Guide 9
Add Clock
A profile must be created for each time clock that will be connecting to
the server for downloading.
1. From the main Clock Server menu, click on the “File” drop-down
menu and select Add/Edit Clocks.
2. Each company that you have inserted into the system is listed in the
left-hand section of the screen. Highlight the desired company
name and click on the [ADD CLOCK] icon. The right-hand sec-
tion of the screen changes, allowing you to enter clock settings.
3. Enter the Clock ID. This is the ID that is specified in the memory
of the clock itself.
Note: Every clock connecting to the Clock Server must have a
unique ID.
4. Enter the clock Password. This is the password that is specified in
the memory of the clock itself.
5. If you would like the server to update the clock with the current
time while connected, put a check mark in the Update Time option.
6. In the Offset field, enter the offset in hours that you wish the clock
time to be offset by when using Update Time.
7. Click on the [OK] icon to add the clock profile.
Existing profiles are listed in the left-hand section of the screen, under
the company that they are assigned to. To delete a clock, highlight the
desired profile and click on the [DELETE CLOCK] icon.
The Clock Server application must be open in order for clocks to be able
to connect to it. It does not run as a service. A user must be logged on to
the machine with the application running in order for communication to
occur. When the program is closed it will continue running in the System Tray.
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TimeForce II Hardware Guide 11
Determining Your Clock Model
Each time clock comes with a clock code located on the bottom of the
clock which allows you to determine your clock type. Use the following
instructions to determine your clock model.
Clock Codes
The clock code is located on a sticker on the bottom of the clock. Code
definitions are as follows:
ETC Clocks
Once you have determined your clock type, refer to “Hardware Installation” on page 18 for instructions on installing and connecting your time
clock.
Time & Attendance Clocks (100 Series)
For model-specific clock usage instructions, see “Time & Attendance
Clock (100 Series)” on page 22.
• 100: Model 100 ETC clock with Serial communication. A Serial
clock is connected directly to a computer’s serial com port. See
page 19 for instructions on installing a Serial time clock.
• 100 D: Model 100 ETC Daisy clock. A Daisy clock is not physi-
cally connected to a computer or phone line, but is “chained” to a
Master time clock. Any Serial clock can be used as the Master in a
Daisy Chain.
• 100 M: Model 100 ETC clock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See page 20 for instructions on installing a Modem time clock.
Determining Your Clock Model
12 Infinisource
Additional Clock Codes
B (Bell): This means that the clock includes a relay switch to operate an
external bell or other signal device. Every clock has the relay option, but
the physical relay itself will only be installed if this code appears with
the regular clock code. For example, 100 B, 100 M B, etc.
Note: The “B (Bell)” code is only used with ETC Model time clocks.
IntelliClocks (IQ Clocks)
Once you have determined your clock type, refer to “IntelliClock Setup
Instructions” on page 23 for instructions on installing and connecting
your time clock.
IQ 300 Clocks
For model-specific clock usage instructions, see “IQ 300 Clock” on
page 35.
• 300 S: Model IQ 300 IntelliClock with Serial communication. A
Serial clock is connected directly to a computer’s serial com port.
See page 27 for instructions on installing a Serial time clock.
• 300 D: Model IQ 300 IntelliClock Daisy. A Daisy clock is not
physically connected to a computer or phone line, but is “chained”
to a Master time clock. Any Serial clock can be used as the Master
in a Daisy Chain.
• 300 M: Model IQ 300 IntelliClock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See page 27 for instructions on installing a Modem time clock.
• 300 IP: Model IQ 300 IntelliClock with Ethernet communication.
An Ethernet clock is connected directly to a network hub or server,
and is seen by the system as a “Network Device.” See page 28 for
instructions on installing an Ethernet time clock.
• 300 PoE: A Model IQ 300 Ethernet clock with PoE support. See
page 189 for more inform atio n on PoE support.
TimeForce II Hardware Guide 13
IQ 400 Clocks
For model-specific clock usage instructions, see “IQ 400 Clock” on
page 37.
• 400 S: Model IQ 400 IntelliClock with Serial communication. A
Serial clock is connected directly to a computer’s serial com port.
See page 27 for instructions on installing a Serial time clock.
• 400 D: Model IQ 400 IntelliClock Daisy. A Daisy clock is not
physically connected to a computer or phone line, but is “chained”
to a Master time clock. Any Serial clock can be used as the Master
in a Daisy Chain.
• 400 M: Model IQ 400 IntelliClock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See page 27 for instructions on installing a Modem time clock.
• 400 IP: Model IQ 400 IntelliClock with Ethernet communication.
An Ethernet clock is connected directly to a network hub or server,
and is seen by the system as a “Network Device.” See page 28 for
instructions on installing an Ethernet time clock.
• 400 PoE: A Model IQ 400 Ethernet clock with PoE support. See
page 189 for more inform atio n on PoE support.
IQ 500 Clocks
For model-specific clock usage instructions, see “IQ 500 Clock” on
page 39.
• 500 S: Model IQ 500 IntelliClock with Serial communication. A
Serial clock is connected directly to a computer’s serial com port.
See page 27 for instructions on installing a Serial time clock.
• 500 D: Model IQ 500 IntelliClock Daisy. A Daisy clock is not
physically connected to a computer or phone line, but is “chained”
to a Master time clock. Any Serial clock can be used as the Master
in a Daisy Chain.
• 500 M: Model IQ 500 IntelliClock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See page 27 for instructions on installing a Modem time clock.
Determining Your Clock Model
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• 500 IP: Model IQ 500 IntelliClock with Ethernet communication.
An Ethernet clock is connected directly to a network hub or server,
and is seen by the system as a “Network Device.” See page 28 for
instructions on installing an Ethernet time clock.
• 500 SB: Model IQ 500 Small Business IntelliClock. The Small
Business clock initiates its own communications to the TimeForce
database so that no manual downloading is necessary.
• 500 PoE: A Model IQ 500 Ethernet clock with PoE support. See
page 189 for more inform atio n on PoE support.
IQ 1000 Clocks
For model-specific clock usage instructions, see “Using the Model IQ
1000 IntelliClock” on page 51.
• 1000 S: Model IQ 1000 IntelliClock with Serial communication. A
Serial clock is connected directly to a computer’s serial com port.
See page 27 for instructions on installing a Serial time clock.
• 1000 M: Model IQ 1000 IntelliClock with Modem communication.
A Modem clock is connected directly to an analog (not digital)
phone line. See page 27 for instructions on installing a Modem time
clock.
• 1000 IP: Model IQ 1000 IntelliClock with Ethernet communication. An Ethernet clock is connected to a network hub or server, and
is seen by the system as a “Network Device.” See page 28 for
instructions on installing an Ethernet time clock.
• 1000 C: Model IQ 1000 IntelliClock with Cellular Modem communication. A Cell clock uses a cellular connection to a GSM network
to communicate.
• 1000 W: Model IQ 1000 IntelliClock with Wireless communication. The clock uses a wireless network connection to communicate.
• 1000 PoE: An Ethernet IQ 1000 IntelliClock with PoE support. See
page 189 for more inform atio n on PoE support.
TimeForce II Hardware Guide 15
Card Reader Types
The type of card reader included in your clock can be determined by the
colored dot located next to the clock code on the bottom of the clock.
• If there is no colored dot next to the clock code on the bottom of the
clock, this means that your clock is equipped with a standard magnetic card reader.
• A green dot next to the clock code on the bottom of the clock means
that the clock is equipped with a barcode card reader.
• A blue dot on the bottom of the clock means that the clock is
equipped with a proximity card reader.
• A yellow dot on the bottom of the clock means that the clock is
equipped with a HID card reader.
Velocity Clocks
Once you have determined your clock type, refer to “Velocity Clocks”
on page 105 for instructions on installing and connecting your time
clock.
V800 Clock
For model-specific clock usage instructions, see “V800 Clock Usage
Instructions” on page 115.
• V800 S: Model V800 clock with Serial communication. A Serial
clock is connected directly to a computer’s serial com port. See
“Hardware Installation” on page 107 for instructions on installing a
Serial time clock.
• V800 M: Model V800 clock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See “Hardware Installation” on page 107 for instructions on
installing a Modem time clock.
• V800 IP: Model V800 clock with Ethernet communication. An
Ethernet clock is connected to a network hub or server, and is seen
by the system as a “Network Device.” See “Configuring the Ethernet Clock” on page 109 for instructio ns on installing an Ethernet
time clock.
Determining Your Clock Model
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• V800 C: Model V800 clock with Cellular Modem communication.
A Cell clock uses a cellular connection to a GSM network to communicate.
• V800 W: Model V800 clock with Wireless communication. The
clock uses a wireless network connection to communicate.
• V800 PoE: Model V800 Ethernet clock with PoE support. See
page 189 for more inform ation on PoE support.
V850 Clock
For model-specific clock usage instructions, see “V850 Clock Usage
Instructions” on page 126.
• V850 S: Model V850 clock with Serial communication. A Serial
clock is connected directly to a computer’s serial com port. See
“Hardware Installation” on page 107 for instructions on installing a
Serial time clock.
• V850 M: Model V850 clock with Modem communication. A
Modem clock is connected directly to an analog (not digital) phone
line. See “Hardware Installation” on page 107 for instructions on
installing a Modem time clock.
• V850 IP: Model V850 clock with Ethernet communication. An
Ethernet clock is connected to a network hub or server, and is seen
by the system as a “Network Device.” See “Configuring the Ethernet Clock” on page 109 for instructio ns on installing an Ethernet
time clock.
• V850 C: Model V850 clock with Cellular Modem communication.
A Cell clock uses a cellular connection to a GSM network to communicate.
• V850 W: Model V850 clock with Wireless communication. The
clock uses a wireless network connection to communicate.
• V850 PoE: Model V850 Ethernet clock with PoE support. See
page 189 for more inform ation on PoE support.
TimeForce II Hardware Guide 17
ETC 100 Model Clock
ETC Model clocks are available with the following communication
options, Serial, Serial Daisy and Modem. Each clock model is explained
in detail in this chapter.
Creating a Time Clock Profile
Before the ClockLink utility will be able to connect to your time clock,
you must first create a profile for the clock within the TimeForce program. Clock profiles are created from the main “Clocks” section of the
TimeForce software.
1. Open the TimeForce software and log in as a user with administra-
tive rights.
2. Click on the main “Clocks” navigation tab at the top of the screen.
3. To create a new clock profile, click on the [ADD CLOCK] icon
located under the New Clocks header on the left-hand side of the
screen.
4. Select “ETC” from the Model drop-down menu.
5. The clock Number is also known as the Clock ID. This number is
assigned in the memory of the clock itself. The default number is
“1.”
6. Enter the clock Password. This password is also assigned in the
memory of the time clock. The default password is “ETC.”
7. If you would like to restrict it so that only a specific range of card
numbers will be accepted at the time clock, enter the desired range
into the Card Range fields.
8. Enter a Description for this clock as you would like it to appear in
TimeForce II and ClockLink.
9. If you would like to assign this clock to a group, make the desired
selection from the Clock Group drop-down menu.
Note: See page 211 for instructions on creating clock groups.
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10. If you would like to assign this clock to a Default Department,
click on the “No Department” link and make the desired selection
from the tree-directory that appears.
11. If you would like to upload relay events to the time clock, put a
check-mark in the Upload Relay Events field.
Note: Relay Events can only be accessed once the clock profile has
been saved.
12. Select the Time Zone that the clock resides in fro m the drop-down
menu.
13. Enter any desired Notes about the clock profile.
14. Select the Connection Type from the drop-down menu. The steps
to completing the clock profile vary slightly depending on what
connection type you are using.
• Serial Clock: Select the Com Port that the clock is connected
to from the drop-down menu. Select “Auto Detect” to have the
system automatically determine which port the clock is connected to.
• Modem Clock: In the Phone Number field, enter the phone
number of the line that the clock is connected to. Enter the
number exactly as you would dial it into a telephone, including
any necessary area code or extension numbers. Do not use
dashes or brackets.
Example: A phone number of (800) 555-4855 would be
entered as “18005554855.”
When you have finished entering clock information, click on the
[CREATE] icon to add the time clock profile.
Hardware Installation
Use the following instructions to place your time clock in the desired
location and to establish communications with the clock. Follow the
instructions below that correspond with the type of communication that
your clock uses.
Once you have installed your time clock, refer to page 22 for modelspecific usage instructions.
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