iNetVu 1500, 1800, 985, 980, 1200 Installation Manual

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iNetVu® Mobile Installation Manual Page 1 of 93

iNetVu® Mobile Platform Installation Manual

The iNetVu® brand and logo are registered trademarks of C-COM Satellite Systems, Inc.

1-877-iNetVu6

www.c-comsat.com

Revision 030

December 8, 2017

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Table of Contents

Chapter 1: Introduction ............................................................................................................... 7

1.1 About This Manual ...................................................................................................... 7

1.2 Important Safety Information ....................................................................................... 7

1.3 System Overview ........................................................................................................ 8

1.4 iNetVu® Antenna ......................................................................................................... 9

1.5 iNetVu® Controllers ....................................................................................................10

Chapter 2: General Mobile Platform Specifications ...................................................................11

2.1 Mounting Surface ......................................................................................................11

2.2 Cable Lengths ...........................................................................................................11

2.3 Roof Clearance ..........................................................................................................12

2.4 Weight Support ..........................................................................................................13

2.5 Additional Considerations ..........................................................................................13

Chapter 3: iNetVu® Mobile System Installation ..........................................................................14

3.1 General......................................................................................................................14

3.2 Recommended Tools .................................................................................................15

3.3 Installation Overview..................................................................................................16

3.4 Mobile Platform Front / Back Orientation ...................................................................17

3.5 Direct Installation to Vehicle .......................................................................................18

3.5.1 Clearance requirements for the iNetVu® 1800 Mobile Platforms ............................ 19

3.5.2 Clearance requirements for the iNetVu® 1800 C-Circular Band Platform ............... 20

3.5.3 Clearance requirements for the iNetVu 1500 KU-Band Platform ............................ 21

3.5.4 Clearance requirements for the iNetVu 1500 INSAT C-Band Platform ................... 23

3.5.5 Clearance Requirements for 1500 Standard C-Band Standard Linear Platform ..... 25

3.5.6 Clearance Requirements for the iNetVu 1200 Mobile Platform .............................. 27

3.5.7 Clearance Requirements for the iNetVu 980 Mobile Platform ................................ 29

3.5.8 iNetVuTM 1800 Mobile Platform Base Dimensions .................................................. 32

3.5.9 iNetVuTM 1200/1500 Mobile Platform Base Dimensions ......................................... 33

3.5.10 iNetVuTM 980 Mobile Platform Base Dimensions .................................................... 34

3.6 Alternative Installation to Vehicle Using Thule® Racking System ..............................39

3.7 iNetVu® Mobile System Wiring ...................................................................................40

Chapter 4: Additional Assemblies and Modifications .................................................................41

4.1 Installing Reflector to iNetVu® 1200 Mobile Platform .................................................41

4.2 Installing Reflector to iNetVu® 1500 Mobile Platform ..................................................47

4.3 Installing Reflector to iNetVu® 1800 Mobile Platform ..................................................51

4.4 Installing POL Feed Horn Assemblies to iNetVu® 1800 Mobile Platform ...................54

4.4.1 Ku POL Feed Polarization ..................................................................................... 54

4.4.2 C-Circular POL Feed Horn ..................................................................................... 58

4.5 Installing BUC to iNetVu® 980 Mobile Platform using Universal Bracket Kit ..............60

4.6 Installing BUC to iNetVu® 1200/1500/1800 Mobile Platform using Universal Bracket Kit ............62

4.7 Installing BUC Using Universal Mounting Clamp Kit ..................................................65

4.8 Adjusting Polarization for iNetVu® 980 Mobile Platform..............................................71

4.9 Removing the 90 Degree OMT Elbow on iNetVu® 750 Mobile Platform ..................... 73

4.10 Attaching Feed Arm to iNetVu® 950 / 980 Reflector ..................................................76

4.11 Installing Flexible Waveguide onto A980 Mobile Platform ..........................................77

4.12 Installing Flexible Waveguide onto 1800 Mobile Platform ..........................................79

4.13 A1200 B/C Co-Pol Installation Assembly ...................................................................80

4.14 Recognizing and Switching Left-Hand and Right-Hand Polarity on Circular C-Band ..85

4.15 C-BAND WR137 to N type Adapter Installation ..........................................................87

Appendix A: Replacing Gas Spring Mounting Brackets .............................................................89

Appendix B: Declaration of Conformity ......................................................................................93

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This document contains information, which is protected by copyright. All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as followed under the copyright laws.

Both the iNetVu® and C-COM names and logos are registered trademarks of C-COM Satellite Systems Inc.

Intel® Pentium is a registered trademark of Intel Corporation. All Microsoft products are registered trademarks of Microsoft Corporation.

All other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the sole property of their respective manufacturers.

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FCC and INDUSTRY CANADA INFORMATION TO THE USER:

The FCC and Industry Canada have imposed the following conditions when operating, installing and deploying iNetVu® Mobile Earth Stations and is mandatory for all installations made within the Continental United States and Canada as well as Hawaii, Alaska, Puerto Rico, the U.S. Virgin Islands and other U.S. Territories. The FCC requires that a certified installer perform the installation. It is also strongly recommended that a qualified professional RV dealer/installer mount the system on your vehicle. These conditions are also required by C-COM for all other installed locations.

All iNetVu® Mobile earth station installers must be C-COM Certified, and must have specifically acknowledged the requirements for iNetVu® Mobile installations, which are as follows:

1. “Installation” is the physical mounting and wiring of the Satellite provider’s earth station on a vehicle or other stationary site in order to prepare for correct operation. Only Certified C-COM iNetVu installers may perform the installation and removal of an iNetVu® Mobile system.

2. “Deployment” means the raising, pointing and orienting of the earth station to the communicating satellite, every time it is raised from a stowed position for use. The deployment of an iNetVu® Mobile system must only be done by a trained installer or by a consumer using the deployment software.

3. Installers shall install the iNetVu® systems only in locations that are not readily accessible to children and in a manner that prevents human exposure to potential radiation hazards.

4. For large vehicles with roof mounts, the height of the bottom lip of the earth station when fully deployed must be at least six feet above the ground at all times, or six feet above a surrounding surface which a person may easily access.

5. If a roof access ladder or any other means of access to the roof is installed on the vehicle, then the ladder or access must be blocked by a suitable rope or other barrier while the earth station is deployed or in operation. The installer must provide this rope or barrier directly to the end user at the time of installation and advise the user to use it at all times when the earth station is deployed or in operation. Warning signs shall also be provided by the installer to the end user to be posted on the rope or other barrier warning all persons not to attempt to access the roof of the vehicle while the earth station is deployed or in operation.

6. Warning signs shall be posted at prominent locations on the earth station informing all persons of the danger of harmful radiation from the earth station while it is deployed or while in operation.

7. The iNetVu® Mobile system may only be operated when the vehicle is stationary.

8. The installer must inform the end user that the vehicle must be stabilized during the transmission, to prevent movement of the vehicle for any reason, including movement of persons on or off the vehicle, or high winds. The installer shall advise the end user how to appropriately stabilize their vehicle.

9. Installers shall be liable for all damages if they fail to comply with the above mandatory conditions. This includes, but is not limited to damages caused by improper installation or due to the failure to provide required information to the end user.

10. Installers and end users will be deemed directly liable for any damages resulting from either of their failure to comply with the above rules. These rules are meant to ensure that extraordinary precautions and measures are used to prevent satellite interference or exposure to harmful radiation. C-COM reserves the rights to immediately suspend without liability or previous notice the operation of the earth station upon detection of a deviation from its installation or operational requirements until the deviation is

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corrected. In addition, C-COM reserves the right to suspend or cancel the Installer Certificate of any installer that has not fully complied with these installation requirements.

11. Further, the installer and end user may be directly liable for any damages resulting from any change undertaken by either of them. Including but not limited to, any modification of any part of the hardware, software, specific operational frequencies, the authorized satellite, or the size or other characteristics of the earth station supplied to them by CCOM or C-COM’s authorized representatives.

Note 1:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this instruction manual, may cause harmful interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio / TV technician for help.

Note 2: This Class B digital apparatus complies with Canadian ICES-003.

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Chapter 1: Introduction

1.1 About This Manual

This manual explains the iNetVu® Mobile System Installation and General Assembly. An electronic version of this manual is included on the iNetVu® USB Flash Drive that came with your system.

1.2 Important Safety Information

For your safety and protection, read this entire manual before attempting to install or use the iNetVu® Mobile System. Keep this manual where you can refer to it if necessary.

Types of Warnings Used in This Manual

This section introduces the various types of warnings used in this manual to alert you to possible safety hazards.

Indicates an imminently hazardous situation, which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation, which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation, which, if not avoided, may result in minor or moderate injury.

Indicates a situation or practice that might result in property or equipment damage.

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1.3 System Overview

The iNetVu® Mobile Satellite Internet system is an automatic scanner, polarizer and beam positioning system for a foldable two-way satellite antenna. It has been designed to automatically find and acquire the satellite beam and the position based on both a GPS position reading as well as other positioning parameters. It is targeted for mobile users worldwide who require broadband Internet access in large continuous coverage areas, including remote locations where DSL and Cable and other Internet services do not exist. It provides two-way, high-speed data communications over satellite. iNetVu® empowers mobile users with the ability to stop anywhere there is Satellite coverage and access Internet at broadband speeds.

The mobile system offers the following additional capabilities and features:

• Mobile Platform features a 3-axis DC motor drive system

• Elevation system features a highly reliable linear actuator to control elevation

• All drive components are high strength steel, housed in lubricated housings,

which results in a rigid, highly reliable, system with the minimum of weight

• Reflector is an offset, prime focus, SMC high strength plastic illuminated by a

corrugated horn

• Satellite acquisition and lock in less than 5 minutes (under normal

circumstances)

• Satellite independent – compatible with any configured satellite

• Dish pointing is automatic and fully software controlled

• Optimized signal reception and transmission

• Fast re-acquisition based on last good position

• Interfaces with a full-function controller with features such as automatic stowing,

GPS and flux-gate compass and automatic satellite pointing

• Reliable acquiring, minimal maintenance

• Self-calibrating and tuning after satellite acquisition

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1.4 iNetVu® Antenna

The iNetVu® 1800, 1500, 1200, 985, 980, 755 and 660 Antenna are circular 1.8m, 1.2m,

0.98m, .75m and 0.66m (respectively) two-way Ku-Band satellite dish mounted over an

arm that supports the antenna, Radio Transmitter and Low Noise Block (LNB). Additionally, the iNetVu® 1500, 1800 Mobile Platforms can be configured for C Band,

and the 1800 for C Circular/ C Linear. The iNetVu® 950, 750, 740 Antennae are elliptical 0.95m, 0.75m, 0.74m (respectively)

two-way Ku-Band satellite dishes mounted over an arm that supports the antenna plus the Radio Transmitter and the Low Noise Block (LNB).

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1.5 iNetVu® Controllers

The iNetVu® Antenna Controllers have been designed to automate the operation of Mobile systems.

Key Features:

• Automatic azimuth, polarization, and elevation pointing calculation

• GPS/Glonass receiver for determining antenna latitude and longitude coordinates

• Fluxgate compass for determining orientation/direction of iNetVu® Mobile

Platform

• Non-volatile, flash memory for storing satellite locations and configuration data

• Automatic dish repositioning to previously accessed satellites (if the vehicle or

structures location is unchanged)

• Slim, 1U high rack or desktop mounted unit

• Continuous monitoring of antenna drive status

• RS-232 remote control serial interface.

• USB interface

• L-Band RF detector to support Ku and C band satellite operations

See the Controller Manuals for more details.

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Chapter 2: General Mobile Platform Specifications

2.1 Mounting Surface

• The mounting surface must be flat within 1/16” (1.6mm)

• A 1½” (38.1mm) diameter hole is needed near the mounting surface for routing of

the control and signal cables.

2.2 Cable Lengths

• The 1800 platforms may require the settings to be adjusted on the AZ & EL axis

when cable used is greater than 50ft and the user experiences overcurrent errors.

• Adjust speed and Low Platform Current values increasing each by one (+1.0)

until system overcurrent errors are eliminated. It is recommended that operator contacts C-COM Support and Slow Speed settings do not exceed 9 while Low Platform Current maximum is 10.

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2.3 Roof Clearance

All iNetVu® systems require a specific unobstructed clearance from any other roofmounted equipment such as air conditioners, air vents, etc. See section 3.5 for geometrical coordinates.

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2.4 Weight Support

All iNetVu® Mobile systems are capable of being mounted to a vehicle that can support the following constraints.

• iNetVu® 1800 - 358 lbs (162 kg)

• iNetVu® 1500 – 183 lbs (83.2 kg)

• iNetVu® 1200 - 203 lbs (92 kg)

• iNetVu® 980 – 143 lbs (65 kg)

2.5 Additional Considerations

A clear unobstructed view of the southern sky is required for reliable satellite communication for users in the Northern Hemisphere. Vice versa for those in the Southern Hemisphere.

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Chapter 3: iNetVu® Mobile System Installation

THE iNetVu® MOBILE PLATFORM SHOULD NEVER BE OPERATED WITHOUT ITS CONTROLLER AND SHOULD NEVER BE CONNECTED DIRECTLY TO A BATTERY.

DOING SO WILL VOID THE WARRANTY ON BOTH THE CONTROLLER AND THE PLATFORM AND THE CUSTOMER WILL BE CHARGED FOR REPAIR AND REPLACEMENT COSTS RELATING TO THE DAMAGE.

THE POWER TO OPERATE THE MOBILE PLATFORM SHOULD ALWAYS BE CONNECTED TO THE CONTROLLER VIA ITS APPROPRIATE POWER CABLE, WHICH IS FUSED. POWER SHOULD NEVER BE APPLIED DIRECTLY TO THE PLATFORM TO RAISE OR LOWER IT WITHOUT THE USE OF THE CONTROLLER.

NOT FOLLOWING THESE INSTRUCTIONS WILL SEVERELY DAMAGE THE PLATFORM AND WILL ALSO DAMAGE THE CONTROLLER ONCE IT IS ATTACHED TO THE PLATFORM THAT HAS BEEN SUBJECTED TO DIRECT BATTERY OPERATION WITHOUT THE USE OF THE CONTROLLER.

3.1 General

All iNetVu® Mobile Systems have been fully tested with the iNetVu ® Controller prior to shipment. All position feedback; limit sensing, limit switches and motor speeds have been calibrated and preset prior to shipping. The wave-guide, the boom mounted Radio Transmitter cables and the Transmission/Receive coaxial cables have all pre-wired. There is no need to re-calibrate the Mobile Platform unless directed by a C-Com Support Technician.

It is critical that the iNetVu® Controller stay together with the Mobile Platform it shipped with. You may refer to the iNetVu® Shipping Checklist to confirm this.

The iNetVu® Mobile System has been designed for either roof rack mounting or mounting directly to a vehicle. The iNetVu ® Mobile Platform should always be secured to the vehicle.

Ensure that the inverter is grounded the same as the iNetVuTM controller chassis.

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3.2 Recommended Tools

The following tools are recommended to have handy during the installation and operation of the iNetVuTM Mobile System.

• RG6 (coax) Cable Stripper and Crimping tool

• Wrenches – 3/4, 5/8, 9/16, 1/2, 7/16, 3/8, 5/16 (all Qty 1 except 2 for 1/2)

• 1/2 Ratchet with 3/4, 5/8, 9/16, 1/2, 7/16, 3/8, 5/16 sockets

• Allen Key Set. Both Standard and Metric.

• Phillips Screwdrivers. Assorted set

• Flat Screwdrivers. Assorted set

• Ball peen hammer

• Plastic hammer

• Pin drift punches. Assorted sizes

• Grease gun

• WD 40

• Satellite Recognition Device (i.e. Spectrum Analyzer, etc.)

• Emery cloth (Sandpaper for metal)

• Utility Knife

• Pliers

• Sidecutters

• Vice grips

• Hacksaw

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3.3 Installation Overview

1. Unpack the Mobile Platform and reflector.

2. Attach reflector to Mobile Platform (iNetVu® 1200/1500/1800 Mobile System only. See

section 4.2 and 4.3).

3. Locate a suitable mounting site with adequate clearance.

4. For Direct Roof Installation:

a. Mark the position of the Mobile Platform ensuring the front / back orientation is

correct. b. Pre-seal the roof. c. Place the Mobile Platform in position. d. Drill pilot holes if necessary and secure with screws. Note that the dish may

obscure some of the mounting holes. e. Install the corner screws. f. Raise the dish either via Handheld Controller or iNetVu® Mobile software. g. Attach Mobile Platform to roof.

For Thule Rack Installation:

i. Attach Mobile Platform to Thule Rack

5. Run Power, Motor Control, Coaxial, Sensor cables.

6. Connect iNetVu® Controller, Satellite Modem, PC and Mobile Platform.

7. Install iNetVu® Mobile Software.

8. Configure to correct service and operate (see Mobile User Manual for more detail)

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3.4 Mobile Platform Front / Back Orientation

The iNetVu® Mobile Platform is polarized and must be mounted so that the Azimuth Plate of the Mobile Platform faces the front of the vehicle on which it is mounted. The end with the reflector faces the rear of the vehicle. Failure to adhere to these requirements could cause the Mobile Platform to detach from the vehicle at high speed.

Fig. 1: Front / Back orientation of iNetVu® Platforms

Front of Vehicle

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3.5 Direct Installation to Vehicle

1. Remove the top and sides of shipping crate.

2. Remove any internal bracing and all packaged parts.

3. Remove the bolts attaching the iNetVu Mobile System to the bottom of crate and remove the iNetVu® Mobile System from its shipping base. Note that iNetVu® is shipped pre-assembled on its mounting plate.

The iNetVu system is an extreme load and must therefore be handled correctly and with care. If it is NOT handled correctly, a potentially hazardous situation can arise that could result in death or serious injury. The Roofing must be assessed and capable of handling the load prior to installation.

4. With the aid of at least four people, raise and position the system on the roof. The system must be handled and supported at both ends. Under no circumstances should one person attempt this alone.

Note: Ensure that the front/back orientation of the Mobile Platform is correct.

5. Maneuver the Mobile Platform over the mounting position on the vehicle and verify that the proper clearance space is available. Visually check that the dish arm will not hit any other mounted antenna or other device such as air conditioners as it rotates.

See the following figure for Roof Clearance Requirements: