34 INSTINCT Griddle User Manual rev 01 04/18
Troubleshooting Section 5
Troubleshooting Without Error Code
Symptom Possible Cause Action
Griddle not heating up.
Digital display is OFF (dark).
No power supply. Check incoming power supply (Example, power cable plugged
into the wall socket). Check kitchen main fuse box.
Unit is turned off. Turn control knob to an ON-position.
Defective equipment Only if possible and safe, disconnect the appliance from the
power supply. (1)
Contact an authorized service agency.
Griddle not heating up.
“Service” symbol is ON.
Defective Unit Only if possible and safe, disconnect the appliance from the
power supply. (1) Contact an authorized service agency.
Poor heating, LED ring is ON Air-cooling system is
obstructed.
Verify that air vents are not obstructed. Ensure the fresh air filter is
clean.
Ambient temperature is too
high. The cooling system is not
able to keep the appliance in
normal operating conditions.
Verify that no hot air is taken in by the fan. Reduce the ambient
temperature. The intake air temperature must be lower than 40°C
[104°F].
One phase is missing (for
equipment with three phase
supply only).
Check incoming power supply (Example, power cable plugged
into the wall socket). Check kitchen main fuse box.
Reduced Power adj. Check if the additional Setting “P1” is correct.
Defective equipment Only if possible and safe, disconnect the appliance from the
power supply. (1)
Contact an authorized service agency.
Appliance does not react to
control knob positions
Defective control knob. Only if possible and safe, disconnect the appliance from the
power supply. (1)
Contact an authorized service agency.
Overheated unit symbol is
ON, fan is working
Air-cooling system is
obstructed. Internal fan is dirty.
Verify that air vents are not obstructed. Ensure the fresh air filter is
clean.
Contact an authorized service agency.
Overheated unit symbol is
ON, fan does not work
Defective fan or fan control. Only if possible and safe, disconnect the appliance from the
power supply. (1)
Contact an authorized service agency.
Overheated unit symbol is ON Overheated induction coil;
cooking area is too hot.
Switch the appliance off. Wait until the appliance has cooled
down before turning it ON again.
(1)
n
DANGER If the plug is not safely accessible, the device must be switched off at the main circuit breaker.