in digital DTC-2010 User Manual

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USER MANUAL

for

Model DTC-2010

DIGITAL CABLE RECEIVER

IndusInd Media & Communications Limited v12030.1

Set Top Box USER MANUAL

Dear Subscriber,

Congratulations for choosing the digital service from IN Digital. Now, you can take total control of your entertainment and avail of the best that digital television has to offer.

In our continuing commitment to you, our valuable subscriber, we present the digital Set Top Box (STB) your gateway to a whole new world of high quality pictures and sounds on your television. The STB also comes with an in-built electronic program guide and an all-new remote control to make for the best possible viewing experience.

The IN Digital service brings to you everything from program schedules /synopsis to 24/7 customer support at your fingertips.

Welcome to the digital experience Welcome to IN Digital

TECHNICAL SPECIFICATIONS

• Memory of 4 MB Flash and 32 MB DDRAM.

• Embedded Conditional Access System (CAS) Nagravision.

• Software Update over the DVB Cable Network.

• Radio Frequency Range 47 to 862 MHz for both VHF and UHF reception.

• QAM 16 / 32 / 64 / 128 / 256 demodulation support (EN 300429).

• Symbol Rate of 1.7 to 7 MSymbols/sec.

• Input and Output termination resistance 75 Ohms each.

• Supports both PAY and Digital Free-To-Air channels.

• Advanced Electronic Program Guide, Parental lock & finger printing support.

• Automatic silent Channel List Update while using the device.

• Prepared for PVR functionality via USB (Functionality to be activated by software update)

The package consists of

Digital Video Broadcast (DVB) Cable Standard ETS 300429 compliant Digital Set Top Box

based on NOVABASE DIGITAL TV TECHNOLOGIES technology (Germany – France – Portugal)

Model DTC-2010

with Embedded Conditional Access System (CAS) Nagravision

• Digital Set-Top-Box unit with power cord.

• Audio / Video Cable with 3 RCA jacks (1 Video (yellow) and two Audio left (white) and right (red)

channel) on both the ends of 1.5 meters length.

• Remote Control unit with 2 x 'AA' type batteries.

• User Manual in English.

Set Top Box USER MANUAL

TABLE OF CONTENTS

Your Remote Control 4

Connecting your Digital Set-Top-Box 5

Insert your Smartcard 5

Operation & Receiver functions

First Steps 6

Initial Installation 6

Extended Channel Installation 7

Watching TV and Listen to Radio Channels 7

Creating and Editing Favourite Lists 8

Children Protection 8

Fast Access to Temporary Settings 8

PVR Functionality 9

Troubleshooting 10

Warranty Card 11

Do’s & Don’ts 12

Care & Maintenance 12

Your REMOTE CONTROL

Go into Standby/Wake up from

Number keys

Enter channel directly

On/Off

Standby

Set Top Box USER MANUAL

Favourites

Open favourite list

Mute

Mute audio

Toggle between TV and Radio

TV/Radio

services

EPG

Open Electronic Program

Guide

Open Main Menu

Open channel list

Select setting

Volume select

Green Button

Select picture and audio

format and sleep timer

Red Button

Open Info banner

Audio

Select audio language

Back

Toggle to previous channel or menu screen

List

Open service list

Exit

Exit Menu

Cursor keys

Select channel with up/down Select volume with left/right

Channel select

Yellow Button

Temporary settings for Audio and Subtitling

Blue Button

Open Media File Browser

Service Support Button

Video Recorder Functions

Set Top Box USER MANUAL

Connecting your Digital Set-Top-Box

Insert your Smartcard

Set Top Box USER MANUAL

•

OPERATION & RECEIVER FUNCTIONS

a. First Steps

Use the Quick Start Guide on page 6 to connect your Digital Set Top Box to your TV. Follow the steps below when using your box for the first time.

• Connect your Digital Set-Top-Box with your TV.

• Connect your RF wall socket with a RF cable with the RF Input of your box.

• Switch on your TV.

• Change the Input in the TV options on your TV to External.

• Insert your smartcard with chip face down into the smartcard slot.

• Insert the STBs power cord plug into your room’s power wall socket.

• Switch on the plug of your power wall socket.

• After about 5 seconds your box will start with the initial screen.

b. Initial Installation

When you switch your box on, it will start the

initial installation with an automatic channel search. Simply select OK and press OK on your remote control.

After pressing OK the Set-Top-Box will

automatically start to install channels. Do not press any button during the channel installation. When the installation is finished you will see a message on the screen telling you the installation is complete.

• If your Set-Top-Box fails to find channels, please

check again the cable connection.

Set Top Box USER MANUAL

Your STB is updating your chann

el list automatically while

c. Extended Channel Installation

you are enjoying your digital programme. Whenever you want to reinstall or add channels you can choose additional from main menu between

Automatic Search or Manual Search

• After the initial installation you may want to

search for channels again or to add specific channels that are additionally broadcasted.

• Automatic search is usually the best option and

will find all of the channels available automatically.

• Manual search enables the specific search for an

individual channel. This is only suitable if you want to include just one channel in your channel list and you know the channel and frequency.

d. Watching TV and Listen to Radio Channels

• While watching your TV programs you get more information about the TV channel. Press the Info key (red key) to open the programme information banner. Press again to see detailed description

about the event. Next press will show the next event description. Pressed again you leave the description and info banner as well if you use the Exit key at any time.

• Press the TV/RAD key to toggle between TV and Radio mode

• Press the EPG key to enter the Electronic Programme Guide (EPG). At first press you will enter the

Grid EPG and at second press you enter the 8 day schedule EPG. To leave the EPG press the EPG key a third time.

• Press the FAV key to open your favourite list and press again to toggle to your other favourite lists. How to create favourite lists please refer to next chapter.

• Press the LIST key to open the list containing all channels.

• You can as well press the OK key to open current active channel list.

• To switch to another channel use the arrow keys

/ //



and press the OK key.

 

Set Top Box USER MANUAL

You may wish to simplify access to your preferred

Your box has various

child

protection options. Select the

‘

Parental Control

’ option

from main menu and

e. Creating and Editing Favourite Lists

channels by creating your own favourite lists. You can do this by selecting the main menu, where you can edit and create your own favourites list as follows:

• Press the MENU key.

• Select the menu item ‘Sort Channels’

• Select the favourite list you like to create

or to edit and enter with the OK key the edit menu.

• Select in the main channel list the channel and press the OK key to add this channel to your favourites list.

f. Children Protection

The left window contains the main channels list. The right window contains your favourites.

After you have edited your channels, press the key in order to close the window.

EXIT

enter your PIN. (The default PIN is set to “0000” for all new boxes)

• Activate ‘Receiver Lock’ to protect your box from unauthorised access every time the box is switched on.

• Activate ‘Menu Lock’ to protect access to the main menu with a PIN request.

• Activate ‘Channel Lock’ to protect individual channels from unauthorised access. When this option

is activated, you can select the channels you want to protect in your ‘Sort Channels’ menu. Locked channels require a PIN entry before Audio and Video is decoded.

• Use the option ‘Change Pin’ to specify an individual PIN.

Note

If you have forgotten or lost your individual PIN use the Master PIN “8421” to access the Security Menu. Keep your PIN and the Master PIN secret to prevent unauthorised access.

g. Fast Access to Temporary Settings

• Press the INFO (red) key while you watching a channel to get the infobanner with more information like current time, even name current running and following event, current event progress and as well their start times. You can see as well available options to access on the right side of the infobanner.

• Pressing the INFO (red) key twice will give you current event description and a third press the following event description. With next press you return to watch your channel.

• Press the SELECT (green) key to access and set quickly Sleep Timer, Video Format and Audio Format.

• Press the LANG (yellow) key to access and set quickly Audio Language and Subtitling Language. Pressing again returns to watch your channel. Please note the availability of these options is indicated in the info banner (open with the INFO key) by a yellow icon on the right side.

• Press the PORTAL (blue) key to access the file browser of recorded or available multimedia files on your connected hard disk drive. Please see the PVR chapter for more details.

Set Top Box USER MANUAL

Stop

video

Start

video

/ Pause

Start Recording

Go to next

Fast Forward

Rewind

h. PVR Functionality

You receiver is prepared for PVR functionality (Personal Video Recording) which allows you to record and playback of events via your mobile hard disk drive.

Please contact your Operator to get informed about how to activate your PVR functionality on your device!

Once your Set-Top-Box has PVR functionality activated you can use following functionality:

Video in watching mode

chapter / Next tag

• Press the PORTAL (blue) key to access the file browser of recorded or available multimedia files on your connected hard disk drive.

• Press the PLAY ( ) key to play a selected file from the file browser.

• Press the PLAY ( ) key while watching a programme to start Timeshift and to continue watching

later by pressing the key again.

• Press the REC ( ) key to start an instant recording while watching a programme.

• Press the FWD ( ) key to mozve faster forward while playing a programme or multimedia file.

• Press the REW ( ) key to move fast back while playing a recorded programme.

• Press the GOTO ( ) key for fast jumping forward in the recorded programme.

• Press the STOP ( ) key to stop a playback or a recording.

TROUBLESHOOTING

Symptom

Possible cause

Remedy

No picture and no sound

Input cable

connectors not fully

Check

Input cable

connectors on

No channel list or wrong channel list

Complete an automatic chann

Short circuit in

input connector

lead Turn off your box, remove short

Defective or missing cable

Check all cables

Loose connectors or cable too long

Check connectors and shorten

TV not set to

the correct input

Consult your TV manual

Sound but no picture

Input cable

connectors not fully

plugged in

Check

Input Cable

connectors on

Digital Set Top Box and TV

Channel

is being broadcast with

Do an automatic search (see

Poor image quality or no

Defective cable

Please exchange video cable

Inappropriate video type selected

Set video

input at

your TV

to either

Chinch connector

s not fully plugged

Check Chinch connectors on Digital

Cannot receive station that

Channel

is no longer broadcast

None

Channel

is being broadcast with

altered parameters

Do an automatic search (see

‘Extend

channel i

nstallation’)

You have not or not correctly

Insert your

smart

card with the

Audio and Video are not

The

smart

card has expired. Check

Contact your cable operator about

Transport stream defect

Unplug

power of the

receiver and

Remote control is not working

Flat batteries (2x AA)

Replace batter

ies

Obstacle in between

Remove obstacle

Cer

tain stations cannot be

Some services are not transmitted 24 hours a day and will be unavailable

You have forgotten or lost

Reset from the ‘Security Menu’. To

Your receiver automatically

Automatic standby is activated

To save energy the automatic

Set Top Box USER MANUAL

colours

you could receive before

plugged in

connection

altered Parameters

inserted your smartcard

Digital Set Top Box and TV

scan

circuit and then turn on again

cable

‘Extended channel installation’)

Video, CVBS or External. Select PAL as video format at TV set.

Set Top Box and TV

electronic chip face down

descrambled

received from time to time

your PIN code

switches off after a certain time

If none of the above suggestions work, try unplugging your Set-Top-Box and then plug it in again. If this does not work, contact your Operator or a qualified repair technician. Never attempt to repair your box yourself.

the smartcard information in the ‘PayTV Details’ menu.

when the channel is off air. This is not a fault.

your subscription

then plug in again

access the ‘Security Menu’, use the following 4-digit code: 8421. Keep this code secret to prevent others and children from using it.

standby is recommended by default to 3 hours after you have used last time your remote control. Change the default time in ‘Box Settings/Power Settings’.

Set Top Box USER MANUAL

WARRANTY CARD

Please contact your Operator if any defect arises due to faulty materials or workmanship.

The Set-Top-Box will be within the warranty period either be replaced, a refund given or repaired free of

charge (where possible) during this period.

Customer Name: ________________________________________________________________________

Invoice Number and Date: ________________________________________________________________

Customer Account number given by Operator: _______________________________________________

PLEASE STICK LABEL HERE

The warranty is subject to the following provisions:

• The product must be correctly assembled and operated in accordance with the instructions

contained in this user guide.

• The guarantee does not cover accidental damage, misuse, or consumable items.

• The guarantee will be rendered invalid if the Set-Top-Box housing is opened or the Warranty Seal

broken or Set-Top-Box has been damaged by inexpert repair.

• The manufacturer disclaims any liability for incidental or consequential damages.

This guarantee is in addition to and does not diminish your statutory or legal rights!

Please take a moment and mark the reason(s) for warranty applies:

Set-Top-Box does not start [ ] No or poor Audio [ ]

Remote Control not working [ ] No or poor Video [ ]

No Program Reception [ ] Instable Operation [ ]

Defect or Missing Accessory [ ]

Other:____________________________________________________________________________________

__________________________________________________________________________________________

Set Top Box USER MANUAL

IndusInd Media & Communications Limited

Customer Care

Mumbai 022 2821 8993 Dehli 011

592

2799 /

545

9127

Bangalore 080 4011 4100

E-Mail:

customer.care@incablenet.net

DO’s and DON’Ts

• Do not drop, knock or shake the STB or the remote. Rough handling can cause damage to the delicate electronic components.

• Do not allow any unauthorized personnel to attempt to repair or service the STB or the remote control. Any such tampering with the devices may result in serious malfunctioning.

• Do not use harsh chemicals or detergents to clean the STB. Wipe it with a soft and dry cloth.

• Do not throw/ drop your STB as you might damage it.

• Do not allow any kind of liquid to come in contact with the STB.

• Please refer to the troubleshooting tips to resolve any problems with the STB.

• Only IN Digital trained personnel are authorized to conduct repairs. Noncompliance can result in

the warranty being null and void.

• Please make sure that the air vents of the box are not covered by anything to avoid temperature jam in the device. We recommend about 40 cm free space on top of the STB and a hard surface the box is standing on so the housing feet can keep distance from the box to the surface the box is placed on.

In case of problems, contact your local cable operator.

Remember that the STB is your access to digital entertainment.

Treat it with care!

CARE & MAINTENANCE

Your digital STB and remote are advanced electronic devices which have been manufactured with precision. The STB contains decryption mechanism to allow you to watch the pay channels that you have subscribed to. Improper handling of the STB/ the remote or negligence can result in damage causing malfunction of the devices.

To ensure that you can enjoy the maximum benefits from your digital set top box and use the product for many years, follow the directions given below:

• Keep the STB and the remote out of reach of small children.

• Do not expose your STB or remote control to direct sunlight or heat.

• Keep your STB and remote in dry surroundings. Moisture may cause undue corrosion of the

electronic circuits.

Please do not attempt to open the STB or the remote. Careless handling of the STB or remote may

damage it and cause the warranty to be null and void.

The specifications and actual operations may vary from due to continuous R&D and software updates.

Ahmedabad 079 6661 4165 Vadodra 0265 6690 666 Nagpur 071 2661 3200

Belgaum 0831 2405 118 Kolhapur 0231 2655 677 Nashik 0253 6627 711

Goa-Madgaon 0832 6484 247 Mapuca 0832 2253 198

Website: www.indigital.co.in

in digital DTC-2010 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual