Indesit GB IWSC 5125 User Manual

Page 1
Instructions for use
WASHING MACHINE
GB
English,1
IWSC 5125
Contents
GB
Installation, 2-3-4-5
Unpacking and levelling Connecting the electricity and water supplies The first wash cycle Technical data
Control panel Indicator lights Starting a wash cycle
Wash cycles, 8
Table of wash cycles
Personalisation, 9
Setting the temperature Setting the spin speed Functions
Detergents and laundry, 10
Detergent dispenser drawer Preparing the laundry Garments requiring special care Load balancing system
Precautions and tips, 11
General safety Disposal
Care and maintenance, 12
Cutting off the water or electricity supply Cleaning the washing machine Cleaning the detergent dispenser drawer Caring for the door and drum of your appliance Cleaning the pump Checking the water inlet hose
Troubleshooting, 13
Service and Guarantee, 14-15-16
Before calling for Assistance Guarantee
1
Page 2
Installation
GB
This instruction manual should be kept in a safe
place for future reference. If the washing machine is sold, transferred or moved, make sure that the instruction manual remains with the machine so that the new owner is able to familiarise himself/herself with its operation and features.
Read these instructions carefully: they contain vital
information relating to the safe installation and operation of the appliance.
Unpacking and levelling
Unpacking
1. Remove the washing machine from its packaging.
2. Make sure that the washing machine has not been damaged during the transportation process. If it has been damaged, contact the retailer and do not proceed any further with the installation process.
3. Remove the 3 protective screws (used during transportation) and the rubber washer with the corresponding spacer, located on the rear part of the appliance (see figure).
4. Close off the holes using the plastic plugs provided.
5. Keep all the parts in a safe place: you will need them again if the washing machine needs to be moved to another location.
Levelling the machine correctly will provide it with stability, help to avoid vibrations and excessive noise and prevent it from shifting while it is operating. If it is placed on carpet or a rug, adjust the feet in such a way as to allow a sufficient ventilation space underneath the washing machine.
Connecting the electricity and water supplies
Connecting the water inlet hose
1. Connect the supply pipe by screwing it to a cold water tab using a ¾ gas threaded connection
(see figure).
Before performing the connection, allow the water to run freely until it is perfectly clear.
2. Connect the inlet hose to the washing machine by screwing it onto the corresponding water inlet of the appliance, which is situated on the top right­hand side of the rear part of the appliance (see figure).
3. Make sure that the hose is not folded over or bent.
Packaging materials should not be used as toys for
children.
Levelling
1. Install the washing machine on a flat sturdy floor, without resting it up against walls, furniture cabinets or anything else.
2. If the floor is not perfectly level, compen­sate for any unevenness by tightening or loosening the adjustable front feet (see figure); the angle of inclination, measured in relation to the worktop, must not exceed 2°.
2
The water pressure at the tap must fall within the
values indicated in the Technical details table (see next page).
If the inlet hose is not long enough, contact a
specialised shop or an authorised technician.
Never use second-hand hoses.
Use the ones supplied with the machine.
Page 3
Connecting the drain hose
65 - 100 cm
Connect the drain hose, without bending it, to a draining duct or a wall drain situated between 65 and 100 cm from the floor;
 the supply voltage is included within the values i
ndicated on the Technical details table (see page 5);
 the socket is compatible with the washing
machine's plug. If this is not the case, replace the socket or the plug.
Your appliance is now supplied with a 13 amp fused plug it can be plugged into a 13 amp socket for immediate use. Before using the appliance please read the instructions below.
GB
The drain hose may be connected to an under-sink trap. Before connecting the drain hose from the machine ensure that any blanks
Where it connects
Where it connects to
to the waste water
the waste water pipe
pipe cut end off
cut end off spigot or
spigot or remove the
remove the blanking cap
blanking cap
or removable ends have been taken off the spigot.
If it is place over the edge of a basin or sink be sure the free end of the hose should not be underwater.
We advise against the use of hose extensions; in
case of absolute need, the extension must have the same diameter as the original hose and must not exceed 150 cm in length. Ensure that if the drain hose is pushed into a standpipe, that the end does not go down more than 15cms (6 inches). If the hose is pushed down too far, this may cause the machine to self -syphon ie. continuously empty as it is filling.
Electric connection
Before plugging the appliance into the mains socket, make sure that:
 the socket is earthed and in compliance with the
applicable law;
 the socket is able to sustain the appliance's
maximum power load indicated in the Technical details table (see page 5);
WARNING - THIS APPLIANCE MUST BE EARTHED. THE FOLLOWING OPERATIONS SHOULD BE CARRIED OUT BY A QUALIFIED ELECTRICIAN.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved fuse to BS 1362 should always be used, and the fuse cover re-fitted. If the fuse cover is lost, the plug must not be used until a replacement is obtained. Replacement fuse covers: If a replacement fuse cover is fitted, it must be of the correct colour as indicated by the coloured marking or the colour that is embossed in words on the base of the plug. Replacements can be obtained directly from your nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug and you should wish to re-route the mains cable through partitions, units etc., please ensure that either: the plug is replaced by a fused 13 ampere re­wearable plug bearing the BSI mark of approval. or: the mains cable is wired directly into a 13 amp cable outlet, controlled by a switch, (in compliance with BS
5733) which is accessible without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make the pins unusable so that it cannot be accidentally inserted into a socket.
Instructions for connecting cable to an alternative plug: Important: the wires in the mains lead are coloured in accordance with the following code:
Green & Yellow Earth Blue Neutral Brown Live
3
Page 4
GB
As the colours of the wires in the lead may not correspond with the coloured markings identifyng the terminals in your plug, proceed as follows: Connect Green & Yellow wire to terminal marked E
or coloured Green or Green & Yellow.
or Connect Brown wire to terminal marked L or coloured Red. Connect Blue wire to terminal marked N or coloured Black. If a 13 amp plug (BS 1363) is used it must be fitted with a 13 amp fuse, either in the plug or adaptor or at the distribution board. If you are in any doubt the electrical supply to your machine, consult a qualified electrician before use. How to connect an alternative plug: The wires in this mains lead are coloured in accordance with the following code:
BLUE NEUTRAL (N) BROWN LIVE (L) GREEN & YELLOW EARTH (E)
Disposing of the appliance:
When disposing of the appliance please remove the plug by cutting the mains cable as close as possible to the plug body and dispose of it as described above.
Warning! The company denies all liability if and when these norms are not respected.
The first wash cycle
Once the appliance has been installed, and before you use it for the first time, run a wash cycle with detergent and no laundry, setting the 90°C programme without a pre-wash cycle.
GREEN & YELLOW
BROWN
BLUE
13 ampere fuse
CROSS-BAR CORD GRIP
The washing machine should not be installed in an
outdoor environment, not even when the area is sheltered, because it may be very dangerous to leave it exposed to rain and thunderstorms.
When the washing machine is installed, the mains
socket must be within easy reach.
Do not use extensions or multiple sockets.
The power supply cable must never be bent or
dangerously compressed.
The power supply cable must only be replaced by
an authorised serviceman.
4
Page 5
Technical data
GB
Model
Dimensions
Capacity
Electrical
connections
Water connections
Spin speed
Energy rated programmes
according to regulation EN 60456
IWSC 5125
width 59.5 cm height 85 cm depth 44 cm
from 1 to 5 kg
please refer to the technical data plate fixed to the machine
maximum pressure 1 MPa (10 bar) minimum pressure 0.05 MPa (0.5 bar) drum capacity 40 litres
up to 1200 rotations per minute
programme 1; temperature 60°C; using a load of 5 kg.
This appliance conforms to the following EC Directives:
- 89/336/EEC dated 03/05/89 (Electromagnetic Compatibility) and subsequent modifications
- 2002/96/EC
- 2006/95/EC Low Voltage)
5
Page 6
Description of the washing machine and starting a wash cycle
GB
Control panel
Detergent dispenser drawer
ON/OFF
button
WASH CYCLE
knob
TEMPERATURE
knob
SPIN SPEED
WASH CYCLE PROGRESS/ DELAY TIMER
FUNCTION
buttons with indicator lights
DOOR LOCKED
indicator light
knob
indicator lights
START/ PAUSE
button with indicator light
Detergent dispenser drawer: used to dispense detergents and washing additives (see Detergents and laundry).
ON/OFF button: switches the washing machine on and off.
WASH CYCLE knob: programmes the wash cycles. During the wash cycle, the knob does not move.
FUNCTION buttons with indicator light: used to select the available functions. The indicator light corresponding to the selected function will remain lit.
TEMPERATURE knob: sets the temperature or the cold wash cycle (see Personalisation).
SPIN SPEED knob: sets the spin speed or exclude the spin cycle completely (see Personalisation).
WASH CYCLE PROGRESS/DELAY TIMER
indicator light wash cycle. The illuminated indicator light shows which phase is in progress. If the Delay Timer function has been set, the time remaining until the wash cycle starts will be indicated
(see next page).
s: used to monitor the progress of the
DOOR LOCKED indicator light: indicates whether the door may be opened or not (see next page).
START/PAUSE button with indicator light: starts or temporarily interrupts the wash cycles. N.B. To pause the wash cycle in progress, press this button; the corresponding indicator light will flash orange, while the indicator light for the current wash cycle phase will remain lit in a fixed manner. If the DOOR LOCKED door may be opened. To start the wash cycle from the point at which it was interrupted, press this button again.
Standby mode
This washing machine, in compliance with new energy saving regulations, is fitted with an automatic standby system which is enabled after about 30 minutes if no activity is detected. Press the ON-OFF button briefly and wait for the machine to start up again.
indicator light is switched off, the
6
Page 7
Indicator lights
The indicator lights provide important information. This is what they can tell you:
Wash cycle phase indicator lights
Once the desired wash cycle has been selected and has begun, the indicator lights switch on one by one to indicate which phase of the cycle is currently in progress.
GB
Delayed start
If the DELAY TIMER function has been activated (see Personalisation), after the wash cycle has been
started the indicator light corresponding to the selected delay period will begin to flash:
As time passes, the remaining delay will be displayed and the corresponding indicator light will flash:
The set programme will start once the selected time delay has expired.
Wash
Rinse
Spin
Drain End of wash cycle
Function buttons and corresponding indicator lights
When a function is selected, the corresponding indicator light will illuminate. If the selected function is not compatible with the programmed wash cycle, the corresponding indicator light will flash and the function will not be activated. If the selected function is not compatible with another function which has been selected previously, the indicator light corresponding to the first function selected will flash and only the second function will be activated; the indicator light corresponding to the enabled option will remain lit.
Door locked indicator light
When the indicator light is on, the porthole door is locked to prevent it from being opened; make sure the indicator light is off before opening the door (wait approximately 3 minutes). To open the door during a running wash cycle, press the START/PAUSE button; the door may be opened once the DOOR LOCKED indicator light turns off.
Starting a wash cycle
1. Switch the washing machine on by pressing the ON/OFF button. All indicator lights will switch on for a few seconds, then they will switch off and the START/PAUSE indicator light will pulse.
2. Load the laundry and close the door.
3. Set the WASH CYCLE knob to the desired programme.
4. Set the washing temperature (see Personalisation).
5. Set the spin speed (see Personalisation).
6. Measure out the detergent and washing additives (see Detergents and laundry).
7. Select the desired functions.
8. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will remain lit
in a fixed manner, in green. To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.
9. At the end of the wash cycle the LOCK dries completely. Switch the washing machine off by pressing the ON/OFF button.
indicator light turns off. Take out your laundry and leave the appliance door ajar to make sure the drum
indicator light will switch on. The door can be opened once the DOOR
7
Page 8
Wash cycles
GB
Table of wash cycles
Description of the wash cycle
Wash cycles
Daily
1
White Cotton:
1
White Cotton (1):
1
White Cotton (2):
2
Cotton:
3
Coloured C otton (3):
4
Cotton:
5
Synthetics:
Special
6
Wool:
for wool, cashmere, etc.
7
Silk/Curtains:
8
Jeans Exp ress 15':
9
for wool, silk and clothes which require washing by hand).
10
Flash C otton
Sport
11
Sport Intensive
12
Sport Light
13
Special Shoes
Partial wash cycles
Rinse Spin Drain
extremely soiled whites.
heavily soiled w hites and resistant colours. heavily soiled whites and delicate colours.
heavily soiled w hites and resistant colours.
lightly soiled whites and delicate colours.
heavily soiled w hites and resistant colours.
heavily soiled resistant colours.
for garments in silk and viscose, lingerie.
to refresh lightly soiled garments quickly (not suitable
.
Max
tem p.
Max.
speed
(°C)
(rpm)
90° 1200 60° 1200 40° 1200 60° 1200 40° 1200 30° 1200 50° 800
40° 600 30° 0 40° 800
30° 800 60° 1200
30° 600 30° 600
30° 600
1200
-
1200
-
-
Wash
0
Detergents
Fabric
softener
ll ll ll ll ll ll ll
ll ll ll
ll
ll
ll ll
ll
l
-
- -
- -
Max. load
(kg)
Normal
Max. 2
Eco
Time
5
-
5
-
5
-
52,512095 52,58665 5 2,5 70 50
2,5 1,5 82 65
1
-
1
-
2,5 1,5 3,5
2,5 2,5
pairs
-
-
-
-
-
-
5
-
5
-
5
-
Cycle
duration
Normal
145 140 125
55 55 60
15 60
78 68
50
36 16
2
Eco
Time
-
-
-
-
-
-
-
-
-
-
-
-
-
-
The information contained in the table is intended as a guide only.
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 60456: set wash cycle 1 with a temperature of 60°C.
2) Long wash cycle for cottons: set wash cycle 1 with a temperature of 40°C.
3) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.
Specials wash cycles
Express 15 (wash cycle 9) this wash cycle was designed to wash lightly soiled garments quickly: it lasts just 15 minutes and therefore saves both energy and time. By selecting this wash cycle (9 at 30°C), it is possible to wash different fabrics together (except for wool and silk items), with a maximum load of 1.5 kg. Sport Intensive (wash cycle 11) is for washing heavily soiled sports clothing fabrics (tracksuits, shorts, etc.); for best results, we recommend not exceeding the maximum load indicated in the
"Table of wash cycles"
. Sport Light (wash cycle 12) is for washing lightly soiled sports clothing fabrics (tracksuits, shorts, etc.); for best results, we recommend not exceeding the maximum load indicated in the
"Table of wash cycles"
. We recommend
using a liquid detergent and dosage suitable for a half-load. Special Shoes (wash cycle 13) is for washing sports shoes; for best results, do not wash more than 2 pairs simultaneously.
8
Page 9
Personalisation
Setting the temperature
Turn the TEMPERATURE knob to set the wash temperature (see Table of wash cycles). The temperature may be lowered, or even set to a cold wash The washing machine will automatically prevent you from selecting a temperature which is higher than the maximum value set for each wash cycle.
.
Setting the spin speed
Turn the SPIN SPEED knob to set the spin speed for the selected wash cycle. The maximum spin speeds available for each wash cycle are as follows:
Wash cycles Maximum spin speed
Cottons 1200 rpm Synthetics 800 rpm Wool 600 rpm Silk drain only
The spin speed may be lowered, or the spin cycle can be excluded altogether by selecting the symbol The washing machine will automatically prevent you from selecting a spin speed which is higher than the maximum speed set for each wash cycle.
.
Functions
The various wash functions available with this washing machine will help to achieve the desired results, every time. To activate the functions:
1. Press the button corresponding to the desired function;
2. the function is enabled when the corresponding indicator light is illuminated. Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in
conjunction with the selected wash cycle.
GB
Selecting this option enables you to suitably adjust drum rotation, temperature and water to a reduced load of lightly soiled cotton and synthetic fabrics (refer to the " less time thereby saving water and electricity. We suggest using a liquid detergent suitably measured out to the load quantity.
"Table of wash cycles"
).   enables you to wash in
This function may not be used in conjunction with wash cycles 1, 6, 7, 8, 9, 10, 11, 12, 13, , , .
Intensive Wash
Because a greater quantity of water is used in the initial phase of the cycle, and because of the increased cycle duration, this function offers a high-performance wash.
This function may not be used in conjunction with wash cycles 6, 7, 8, 9, 10, 11, 12, 13, , , .
Extra Rinse
By selecting this option, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is particularly useful for sensitive skin.
This function may not be used in conjunction with wash cycles 9, , .
Delay Timer
This timer delays the start time of the wash cycle by up to 12 hours. Press the button repeatedly until the indicator light corresponding to the desired delay time switches on. The fifth time the button is pressed, the function will be disabled. N.B. Once the START/PAUSE button has been pressed, the delay time can only be modified by decreasing it until launching the set programme.
This option is enabled with all programmes.
9
Page 10
Detergents and laundry
GB
Detergent dispenser drawer
Good washing results also depend on the correct dose of detergent: adding too much detergent will not necessarily result in a more efficient wash, and may in fact cause build up on the inside of your appliance and contribute to environmental pollution.
Do not use hand washing detergents because these
create too much foam.
Open the detergent dispenser drawer and pour in the detergent or washing additive, as
3
follows.
2
1
Do not pour detergent into the compartment 1.
Detergent should only be poured into the compartment 2.
compartment 2: Detergent for the wash cycle (powder or liquid)
Liquid detergent should only be poured in immediately prior to the start of the wash cycle.
compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Silk: use special wash cycle 7 to wash all silk garments. We recommend the use of special detergent which has been designed to wash delicate clothes. Curtains: fold curtains and place them in a pillow case or mesh bag. Use wash cycle 7. Jeans: Turn garments inside-out before washing and use a liquid detergent. Use programme 8.
Load balancing system
Before every spin cycle, to avoid excessive vibrations and to distribute the load in a uniform manner, the drum rotates continuously at a speed which is slightly greater than the washing rotation speed. If, after several attempts, the load is not balanced correctly, the machine spins at a reduced spin speed. If the load is excessively unbalanced, the washing machine performs the distribution process instead of spinning. To encourage improved load distribution and balance, we recommend small and large garments are mixed in the load.
Preparing the laundry
 Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from
whites.  Empty all garment pockets and check the buttons.  Do not exceed the listed values, which refer to the
weight of the laundry when dry:
Durable fabrics: max. 5 kg
Synthetic fabrics: max. 2,5 kg
Delicate fabrics: max. 2 kg
Wool: max. 1 kg
Silk: max. 1 kg
How much does your laundry weigh?
1 sheet 400-500 g 1 pillow case 150-200 g 1 tablecloth 400-500 g 1 bathrobe 900-1200 g 1 towel 150-250 g
Garments requiring special care
Wool: all wool garments can be washed using
programme 6, even those carrying the "hand-wash only" detergents and do not exceed 1 kg of laundry.
label. For best results, use special
10
Page 11
Precautions and tips
This washing machine was designed and
constructed in accordance with international safety regulations. The following information is provided for safety reasons and must therefore be read carefully.
General safety
 This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children should be supervised to ensure that they
do not play with the appliance.  This appliance was designed for domestic use only.  Do not touch the machine when barefoot or with
wet or damp hands or feet.  Do not pull on the power supply cable when
unplugging the appliance from the electricity
socket. Hold the plug and pull.  Do not open the detergent dispenser drawer while
the machine is in operation.  Do not touch the drained water as it may reach
extremely high temperatures.  Never force the porthole door. This could damage
the safety lock mechanism designed to prevent
accidental opening.  If the appliance breaks down, do not under any
circumstances access the internal mechanisms in
an attempt to repair it yourself.  Always keep children well away from the appliance
while it is operating.  The door can become quite hot during the wash cycle.  If the appliance has to be moved, work in a group
of two or three people and handle it with the utmost
care. Never try to do this alone, because the
appliance is very heavy.  Before loading laundry into the washing machine,
make sure the drum is empty.
Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.
GB
Disposal
 Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.  The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment, requires that old household electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out "wheeled bin" symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected.
11
Page 12
Care and maintenance
GB
Cutting off the water and electricity supplies
 Turn off the water tap after every wash cycle. This
will limit wear on the hydraulic system inside the
washing machine and help to prevent leaks.
 Unplug the washing machine when cleaning it and
during all maintenance work.
Cleaning the washing machine
The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.
Cleaning the detergent dispenser drawer
Remove the dispenser by raising it and pulling it out (see figure). Wash it under running water; this operation should be repeated frequently.
Cleaning the pump
The washing machine is fitted with a self-cleaning pump which does not require any maintenance. Sometimes, small items (such as coins or buttons) may fall into the pre-chamber which protects the pump, situated in its bottom part.
Make sure the wash cycle has finished and unplug
the appliance.
To access the pre-chamber:
1. using a screwdriver, remove the cover panel on the lower front part of the washing machine (see figure);
2. unscrew the lid by rotating it anti-clockwise (see figure): a little water may trickle out. This is perfectly normal;
Caring for the door and drum of your appliance
 Always leave the porthole door ajar in order to
prevent unpleasant odours from forming.
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are securely in place before you push it onto the appliance.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are any cracks, it should be replaced immediately: during the wash cycles, water pressure is very strong and a cracked hose could easily split open.
Never use second-hand hoses.
12
Page 13
Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see Assistance), make sure that the problem cannot be not solved easily using the following list.
Problem:
The washing machine does not switch on.
The wash cycle does not start.
The washing machine does not take in water (the indicator light for the first wash cycle stage flashes rapidly).
The washing machine continuously takes in and drains water.
Possible causes / Solutions:
 The appliance is not plugged into the socket fully, or is not making contact.  There is no power in the house.
 The washing machine door is not closed properly.  The ON/OFF button has not been pressed.  The START/PAUSE button has not been pressed.  The water tap has not been opened.  A delayed start has been set (see Personalisation).
 The water inlet hose is not connected to the tap.  The hose is bent.  The water tap has not been opened.  There is no water supply in the house.  The pressure is too low.  The START/PAUSE button has not been pressed.
 The drain hose is not fitted at a height between 65 and 100 cm from
the floor (see Installation).  The free end of the hose is under water (see Installation).  The wall drainage system is not fitted with a breather pipe. If the problem persists even after these checks, turn off the water tap, switch the appliance off and contact the Assistance Service. If the dwelling is on one of the upper floors of a building, there may be problems relating to water drainage, causing the washing machine to fill with water and drain continuously. Special anti-draining valves are available in shops and help to avoid this inconvenience.
GB
The washing machine does not drain or spin.
The washing machine vibrates a lot during the spin cycle.
The washing machine leaks.
The "Functions" indicator lights and the "start/pause" indicator light flash, while one of the "phase in progress" indicator lights and the "door locked" indicator light will remain lit in a fixed manner.
There is too much foam.
 The wash cycle does not include draining: some wash cycles require
the drain phase to be started manually.  The drain hose is bent (see Installation).  The drainage duct is clogged.
 The drum was not unlocked correctly during installation (see Installation).  The washing machine is not level (see Installation).  The washing machine is trapped between cabinets and walls (see Installation).
 The water inlet hose is not screwed on properly (see Installation).  The detergent dispenser drawer is blocked (for cleaning instructions, see
Care and maintenance).  The drain hose is not fixed properly (see Installation).
 Switch off the machine and unplug it, wait for approximately 1 minute
and then switch it back on again.
If the problem persists, contact the Technical Assistance Service.
 The detergent is not suitable for machine washing (it should display the
text for washing machines or hand and machine wash, or the like).  Too much detergent was used.
13
Page 14
Service
GB
Before calling for Assistance:
Check whether you can solve the problem alone (see Troubleshooting);  Restart the programme to check whether the problem has been solved;  If this is not the case, contact an authorised Technical Assistance Centre using the telephone number
provided on the guarantee certificate.
Always request the assistance of authorised technicians.
Have the following information to hand:
 the type of problem;  the appliance model (Mod.);  the serial number (S/N). This information can be found on the data plate applied to the rear of the washing machine, and can also be found on the front of the appliance by opening the door.
14
Page 15
Guarantee
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturers guarantee, which covers the cost of breakdown repairs for twelve
months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
- The appliance is used only on the electricity or gas supply printed on the rating plate.
- The appliance has been used for normal domestic purposes only.
- The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any
person not authorised by us.
- Any repair work must be undertaken by us or our appointed agent.
- Any parts removed during repair work or any appliance that is replaced become our property.
- The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
- Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
- Replacement of any consumable item or accessory . These include but are not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
GB
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Indesit also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your
appliance with us and the parts being fitted by one of our authorised engineers. There will be a charge for our engineer's
time. To activate the extra parts warranty on your appliance, simply call our registration line on 08448 24 24 24
(Republic of Ireland 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills for
the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical
difficulties within the first 90 days of ownership. Simply call our Indesit Service Hotline on 08448 224 224 (Republic of
Ireland 0818 313 413)for telephone assistance, or, where necessary, to arrange for an engineer to call.
15
Page 16
195082972.00
11/2009 - Xerox Fabriano
GB
After Sales Service
No one is better placed to care for your Indesit appliance during the course of its working life than us - the manufacturer.
Essential Contact Information
Indesit Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100 fully qualified
engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
www.indesitservice.co.uk
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean
your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
www.indesitservice.co.uk
Appliance Registration
We want to give you additional benefits of Indesit ownership. To activate your free 5 year parts guarantee you must
register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
www.indesitservice.co.uk
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling & Disposal Information
As part of Indesit's continued commitment to helping the environment, Indesit reserves the right to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.
16
Loading...